iN MerchANdisiNg
Transcription
iN MerchANdisiNg
Vol. 25, No. 6 • June 2012 / An Official News Publication of the p2pi.org Rockwell Endcap Has Big Impact at Lowe’s P&G Gets Off to Fast Start With Olympics Cincinnati — Procter & Gamble unleashed a wave of retail programs this spring tapping into its official Olympic Games sponsorship and the May edition of “brandSaver.” The packaged goods maker also bridged its “Worldwide Partner” status for the 2012 Summer Olympic Games in London (and concurrent Paralympic Games) with the Mother’s Day holiday by employing its frequent “Thank You, Mom” campaign theme. P&G’s massive Olympics activation, wh ich a l s o runs heavily on Facebook, encompasses sponsorship of 28 U. S. Olympic athletes and hopefuls and 150 athletes worldwide. The list includes gold medalists Michael Phelps, headlining marketing activity for Head & Shoulders, and Kerri Walsh, representing Pampers. The effort also entails a newly launched “P&G, Team USA Youth Sports Fund” that will benefit United States Olympic Committee organizations. Walmart, Target, Babies “R” Us, Safeway, Supervalu and Ahold USA are among the plethora of retail partners. Shopper Marketing will dive more deeply into Olympic-related shopper marketing activity in the August issue. By Joe Bush See Page 32 in Merchandising Walmart, Kingsford Beef Up Sampling Effort By Michael Applebaum Part 3 of a six-part series focuses on measuring brand impact . . . . . . . . . . . . . . . Page 50 Platforms, Programs ... Retail-driven activity benefits participating brands in various ways . . . . . . . . . . . . . . . . . Page 26 Gallery: Shopper Marketing Effies Page 16 C harlotte, N.C. — Tools manufacturer Positec and merchandising design agency Meyers used masking tape, magic markers, cardboard, creative minds and a collaborative spirit to develop an interactive and ultimately award-winning main-aisle endcap display for Lowe’s. Despite a multifaceted design that includes multiple-sized bays, on-demand video monitors and seven tethered tools for handling by shoppers, the original mockup created in the summer of 2010 at Positec’s Charlotte headquarters needed few tweaks before it made its way to 1,725 Lowe’s stores nearly a year later. The companies factored in consumer demographics for Positec’s Rockwell brand of tools and the various sizes of endcaps available in Lowe’s stores, as well as the store associates. “It was total back-of-the-bar napkin brainstorming,” says Positec creative director Bragg Swain, who added that the Meyers team nearly missed its flight home to Minneapolis as they raced to complete the initial slapped-together version. “That display sat in our boardroom looking like something your kids might make a lemonade stand out of – for our executives and sales guys to show to Lowe’s and say this is what we’re working on.” The initial challenge was to create a display that would fit each of Lowe’s See Positec, Page 14 Co-branded ‘Mobile Brand Boxes’ distribute samples in store parking lots Shopper Marketing Measurement SM1206_003_008_015.indd 3 Positec relies on old-school ‘tools’ to create a high-profile display Bentonville, Ark. — The Clorox Co.’s Kingsford has partnered with Walmart on an experiential program designed to build awareness for the mass merchant’s new USDA Choice-grade beef products. Using co-branded “Mobile Brand Boxes” towed by pickup trucks, Walmart is staging grilling demonstrations in its parking lots and distributing samples to shoppers as they enter and exit stores. The program, which began in the fall of 2011, will have reached about 300 Walmart Supercenters in the Midwest and Southeast by the end of this year. The Kingsford charcoal brand was a logical partner as Walmart sought to introduce a higher quality beef. (The retailer has traditionally stocked USDA Select-grade beef.) Research showed a high correlation between fresh meat and charcoal purchases. Moreover, consumers who buy charcoal tend to prefer premium cuts of meat. While Kingsford had previously participated in co-op advertising and conducted “pop-up” grilling demos with Walmart, the mobile events create a deeper consumer engagement on a much larger scale. “Walmart saw this as a great opportunity to get the meat products into consumers’ hands,” says Charles Mordy, Clorox’s director of shopper engagement for the Walmart team. “Nothing can replace the sensory experience of an outdoor barbecue. Consumers who have interacted with the Mobile Brand Boxes have been delighted by Walmart’s meat See Kingsford, Page 12 Feature: Coupon Enthusiasts Page 22 5/15/12 2:13 PM 12 programs Kingsford Continued from Page 1 and the overall tour experience.” The custom mobile units are the brainchild of Plano, Texas-based Out Front Marketing, a joint venture between Crossmark and FLW Outdoors. The vehicles were previously used as part of Walmart co-marketing programs with Sony and The National Guard. Each unit is skinned with brand graphics, equipped with an electrical supply and staffed by trained employees from both the retailer and participating brand. Irwin Jacobs, chairman and chief executive officer of Out Front Marketing, says the outdoor grilling events are proving to be a Shopper Marketing June 2012 more effective intercept than in-store demos. “Instead of getting 10% of shoppers, you’re getting 100%,” says Jacobs. “Nearly everyone who passes the Brand Boxes stops to engage with us in a positive way, and we’ve seen that in the comments that con sumers h ave shared with us.” As of March, the partners have distributed approximately 40,000 pounds of steak samples. Mordy says the choice of store locations for the pro- Kingsford and Walmart partnered on store events featuring grilling essentials (charcoal and steak). Grilling.com serves as a “grilling community.” FREE MOVIE TICKETS! No other promotional movie ticket offers as many delivery options! Downloaded online via an app. Issued on Facebook or other social media portal. Redeemed on custom website. Emailed or in a SMS to consumers upon product purchase. Printed right on a grocery receipt upon purchasing your product. Handed out as sales incentives or gift-with-purchase. And here’s more good news: your brand pays only a FRACTION of the movie ticket cost. For additional information, call 1-212-907-7101, or visit our website at www.tpgrewards.com gram is continually being re-evaluated to maximize the truck route against traffic patterns. “We see the program as getting better as we improve our learning and generate better efficiency,” he says. “We’re not recording individual consumer names, but we are looking at numbers of samples given out and the individual store lift on sales of meat and charcoal.” (He declined to provide specific numbers.) Kingsford will be looking for opportunities to reinforce the message of the sampling program in its marketing. Kingsford’s Grilling.com website serves as a “grilling community” where consumers can find recipes, grilling experts’ blogs and events. “The sights and sounds of grilling meat outdoors, and having a presence in Walmart’s parking lot, is consistent with our marketing message,” Mordy says. “It’s not just about the benefits of grilling, but the whole grilling experience. We want to make sure that what we’re doing with the events matches what we’re doing in stores. For example, if we did a ‘Summer Grilling at Walmart’ program, we would look to see how the vehicle fits in with overall marketing. That’s how you take a pilot program and bring it up to scale.” Walmart’s parking lots also hosted the “Walmart Choice Steak Challenge” with Kingsford and Coca-Cola. The contest searched for steak-grilling chefs in multiple cities, with shoppers voting for those chefs and sampling the steaks and CocaCola Zero. The Challenge was promoted on Grilling.com. Brand: Kingsford Retailer: Walmart Key Insights: There’s a high correlation between fresh meat and charcoal purchases, and consumers who buy charcoal prefer premium cuts of meat. Activation: Bring grilling demonstrations and sampling to store parking lots with a mobile tour featuring a co-branded trailer. SM1206_003_008_015.indd 12 5/15/12 2:17 PM