Used Truck Association (UTA) – Michelin North America Inc. (MNA

Used Truck Association (UTA) – Michelin North America Inc. (MNA) Tire Program
UTA member MICHELIN Advantage Program application instruction guide.
Follow these instructions to apply for an account with Michelin and have access to the MICHELIN Advantage
Program. PLEASE NOTICE THAT THIS IS A PROGRAM JUST FOR ACTIVE U.S. BASED UTA MEMBERS.
Get Started!
1. Go to the www.uta.org website.
Sign in the Member Login section.
Click on the Michelin/UTA Tire Program banner
2. Hit the link to apply for the Program, it will open an application form: Answer the question on where did you hear
about the Program, you can scroll down to find different options, then Go to Application
Instructions on how to fill an application
Program details and Pricing
Apply to the Program
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3. Please input your business information
in the first section of the application. Only fields marked with
* are required to process the application. A physical address is required to process the application.
** Note: If you want your invoices to be sent to a P.O. Box, please provide also that information under
the P.O. Box Section.
Please be sure that
you provide your legal
name as it is registered
under the Secretary of
the State
Please fill P.O. Box section
too if you want to receive
your receipts in a P.O. Box
address
4. Under the BILLING INFORMATION section, select whether you want your invoices (receipt) to be sent
to: Mail address or Fax.
Ship-To Location (your account information with Michelin), will be pre populated based on what you
provided in the first section.
5. Under ANNUAL TIRE UNIT PURCHASES
section, please input an estimation of your annual tire
purchases per product line.
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Invoices (receipts)
to be sent to Mail or
Fax
Estimation on your
annual purchases
6. SALES TAX EXEMPT section:
Please select if your application will be processed as a Not Tax Exempt or as a Tax Exempt.
If you select the Yes Tax Exempt option, please be sure that you have your tax exemption form in an electronic file
(even a picture from your phone can work) and upload the document as part of the application. If no exemption
certificate is attached, applicable sales tax will be charged in your next purchase.
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7. Read the agreement terms and conditions, and input your Name, Title and Name again under the signature
section. Check the small box to elect to sign the document by electronic signature, Submit the Application.
Your Name
Your Title
Your Name again
Submit the
application
If you get an error message, please fix the yellowed sections.
You should get a succesfull submitted application message, as well as a confirmation email in your email
address. If you have different locations, please fill one application per location.
8. Your application will be processed by Michelin. It generally takes between 10-14 days to review an application and
set up a new account membership.
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If you have questions regarding your application or wish to contact us, please call 1-888-532-6435 and select option
3 Monday – Friday, 8:30 a.m. – 5:00 p.m. Eastern Standard Time (EST).
9. Once your application is processed and your new account with Michelin is set up, you will receive a Welcome
email in the email address that you provided when sign in your application.
This will contain your account information. Please take note of your Ship-To account number. This is the
number that you will need to provide to the Michelin and BFGoodrich Truck Tire Dealer to make your future tire
purchases.
Ship-To Account Number
= your account with
Michelin
10. The welcome email will provide you also with your User Name and Password to access the member’s
website at www.michelinb2b.com
User Name and Password
to access the member’s
website at
www.michelinb2b.com
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User Name and Password
to access the member’s
website at
www.michelinb2b.com
11. Register your Credit Card in Michelin’s System for your future Purchases
As you will be purchasing the tires directly from Michelin, through a Michelin Dealer, you will need to pre-register the
credit or debit card (s) you wish to use for the purchase with Michelin. This is done for security of your credit card
information. At the time of purchase the Dealer will only ask for the name on the card, the first digit, last four
digits and the expiration date. This protects your full credit card information for security purposes.
You can register your credit card information by login in www.michelinb2b.com. Use your User Name and
Password provided in the welcome email.
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Link to access to the Credit Card
registration
Credit Card Management
The Credit Card Management application will require user name and password to access the secured database. User
Name will be populated based on your MichelinB2B login. However, for security reasons, your password must be reentered to access the secured credit card database.
Re-enter password and press Enter or click Login. The Credit Card Management Application home page will be
displayed.
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A link to a Quick Reference Guide for step-by-step instructions on Credit Card Registration will be provided in your
Welcome email. Please keep in your records the name on the card, the first digit and last four digits on
the card and the expiration date as it is registered in our system, since you will need to provide this
information to our Dealers to process your purchase.
You can call MICHELIN Customer Service at 1-888-532-6435 Monday – Friday between 8:30 a.m. -5:00 p.m.
and select option 2 to register your credit card. Michelin only accepts Visa ®, MasterCard® or American Express®.
12. Your Welcome Kit
You should be receiving a welcome kit at the provided Ship-To address as part of your welcome package. This
includes point-of-sale materials with MICHELIN® brand data books and tire reference guides, MICHELIN® X One®
product information, BFGoodrich® brand data books and tire reference guides. You can use all this information to
promote MICHELIN and BFGoodrich tires with your customers. You can even invite them to join the MICHELIN
Advantage Program!
13. Purchase your Tires!
You can find a new Tire or Retread, you can check prices and download the price list and you can find the nearest
Michelin and BFGoodrich Tire Dealer in the member’s website at www.michelinb2b.com. Use your User Name and
Password provided in the welcome email to access.
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Find a Tire
Check/Download
Prices
Find a Dealer
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Tell the dealer you will be purchasing your tires with your Michelin (Ship-To) account. You will need to provide this
number to the dealer.
The dealer should give you an ESTIMATE on the price of the tires when you make your first call to them.
The ACTUAL discounted tire price will be shown on the invoice that you receive from Michelin a few days
after your tires have been installed.
Any fees for mounting, balancing, state and local taxes and tire disposal are extra and quoted locally by the
servicing dealer so those fees are not included in the discount program.
Complete the Purchase with credit card
After the work is finished, you will need to provide the dealer with your VISA, MasterCard or American Express credit
or debit card information to complete the transaction at the servicing dealership. You will only provide the dealer
with the name on the card, first digit, last four digits and expiration date of the card that you pre-registered.
Your credit card will be billed by Michelin, so do not be surprised if you get an invoice from the dealer with a
zero balance or an inflated balance.
Your credit card will be billed the discounted price, not the inflated price.
You should receive your invoice within seven business days from the date of purchase. The transaction is now
complete.
Enjoy your Sales!
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