Avigilon Control Center System Integration Guide

Avigilon Control Center System
Integration Guide
with Software House C•Cure 9000
INT-CCURE-B-Rev1
Copyright © 2012 Avigilon. All rights reserved.
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respective companies.
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Avigilon
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Fax +1.604.629.5183
http://www.avigilon.com
Revised 2012-2-8
Table of Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Server Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Client Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Software Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
For More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1
1
2
2
2
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Checking the License in Avigilon . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Checking the License in C•Cure 9000 . . . . . . . . . . . . . . . . . . . . . . . . .
Enabling the Integration in C•Cure 9000 . . . . . . . . . . . . . . . . . . . . . . . .
3
3
3
3
4
Avigilon Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Assigning Logical IDs to Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Adding an Integration User in Avigilon . . . . . . . . . . . . . . . . . . . . . . . . . 6
C•Cure 9000 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Adding Avigilon Servers and Cameras . . . . . . . . . . . . . . . . . . . . . . . . . 7
Adding Server Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Adding Camera Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Using the Integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Avigilon Server Component Not Available . . . . . . . . . . . . . . . . . . . . . 12
Camera Is Not Imported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Avigilon Control Center System Integration Guide with Software House C•Cure 9000
Introduction
The Avigilon Control Center system integration with the Software House C•Cure 9000® software
allows users to use the C•Cure 9000 interface to access Avigilon Control Center features.
Specifically, users can view live and recorded video, and control PTZ devices from the Avigilon
Control Center through the C•Cure 9000 software.
Requirements
Vendor
Requirements
Avigilon
Control Center Server Software 4.10.0 and later
Avigilon
Control Center Client Software 4.10.0 and later
Avigilon
Avigilon Third Party Integration Licence:
ACC-CCURE9-NVR
Avigilon
Avigilon-C•Cure 9000 integration executable file:
Avigilon CCure Integration.exe
The file can be downloaded at
http://avigilon.com/support/software/int/
Software
House
Software
House
C•Cure 9000 version 2.02
C•Cure 9000 Integration Software License:
CC9000-AVIGILON
Server Requirements
The following table lists the system requirements for an Avigilon HD NVR Server with a recording
capacity of 32 MB/s from up to 128 cameras. The specifications below are intended for an HD
NVR Server with only remote viewing:
Recommended Requirements
OS
Windows XP SP2, Windows XP SP2 x64, Windows Vista 32-bit
or 64-bit, Windows Server 2003 SP2, Windows Server 2008, or
Windows 7.
A 64-bit operating system is recommended.
CPU
Intel Quad Core Xeon 2.0 GHz processor.
System RAM
4 GB DDR2
Video card
n/a
Network card
1 Gbps Intel Pro/1000 or Broadcom NetXtreme II Server
Adapters
Hard drives
SATA-II 7200 RPM Enterprise Class Hard Drives
1
Client Requirements
The following table lists the minimum requirements for a Client that uses the integration for
viewing video:
Minimum Requirements
Monitor resolution
1280 x 1024
OS
Windows XP with Service Pack (SP) 2 or later, Windows
Vista, or Windows 7
CPU
Intel Single Core 2.4 GHz processor
System RAM
1 GB
Video card
PCI Express, DirectX 9.0c compliant with 128 MB RAM
(Intel GMA 900 or better, NVIDIA 6600 or better, ATI
X1300 or better)
Network card
100 Mbps
Hard disk space
500 MB
Software Upgrade
Avigilon software and integration upgrades are available for download from the Avigilon website.
Check http://www.avigilon.com/support/software regularly for available upgrades.
For information about the latest Software House C•Cure 9000 upgrades see the Software House
website: http://www.swhouse.com/Support/upgrade_center.aspx
For More Information
For more detailed information about the procedures outlined in this guide, refer to the specific
software documentation.
• Avigilon Control Center Client User Guide
• Avigilon Control Center Server User Guide
• C•Cure 9000 Help
• C•Cure 9000 Server Management Application User Guide
• C•Cure 9000 Licensing User Guide
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Avigilon Control Center System Integration Guide with Software House C•Cure 9000
Installation
All C•Cure 9000 services and components must be turned off before the integration can be
installed.
The Avigilon-C•Cure 9000 integration software (Avigilon CCure Integration.exe) must be
installed on either a server or client that is connected to your C•Cure 9000 system.
NOTE: Integration upgrades can be installed on any machine that was previously running the
integration.
Servers
Install the following on any server in your network.
• C•Cure 9000 server software
• Avigilon Control Center Server software
Client
• Install the C•Cure 9000 client software on any workstation that requires access to the
C•Cure 9000 system.
Checking the License in Avigilon
After you have installed all the required software, check that the Avigilon Third Party Integration
license was properly applied.
1. Open the Avigilon Control Center Admin Tool.
2. Select the Settings tab and click Licensing. The License Activation dialog box
appears.
The dialog box must say Integration Connections: Yes or the software was not properly
licensed.
Checking the License in C•Cure 9000
1. Open the C•Cure 9000 License application.
2. Select License > Validate.
A popup dialog box appears and notifies you if all licenses are valid.
3. Select the Options tab and check that the Avigilon Control Center is listed.
3
Enabling the Integration in C•Cure 9000
After you check the licenses, you must enable the integration in the C•Cure 9000 software.
1. Open the C•Cure 9000 Server Management Application.
2. Ensure the CrossFire Service and Server Component Framework are running. If not,
click Start Server Component Framework.
3. Select the Server Components tab.
4. Right-click the Avigilon server component and select Start server component. The
server component is labeled Avigilon.NextGenConnectedProgram.Server.
The traffic light icon beside the Avigilon server component turns green.
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Avigilon Control Center System Integration Guide with Software House C•Cure 9000
Avigilon Configuration
Once the required licence and software have been installed, configure the Avigilon Control
Center for the integration.
See the Avigilon Control Center Client User Guide for more information about each of the
required configurations.
Assigning Logical IDs to Cameras
In the Avigilon Control Center Client software, assign a logical ID to each camera. The C•Cure
9000 software will only detect cameras with a logical ID. By default, cameras do not have a
logical ID.
1. In the Avigilon Control Center Client software, right-click a camera in the System
Explorer and select Setup.
2. In the camera Setup dialog box, click General.
3. In the General settings dialog box, enter a Logical ID for the camera.
The logical ID must be unique number.
The logical ID should have no more than nine digits.
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5
Adding an Integration User in Avigilon
To protect the security of the Avigilon Control Center Server, add an Avigilon user only for
connecting the integration. See the Avigilon Control Center Client User Guide for details about
how to add users.
This user must have the following permissions to enable all the integration features:
• View Live Images
•
Use PTZ Controls
•
Lock PTZ Controls
•
Trigger Manual Recording
• View Recorded Images
•
Export Images
•
Backup Recorded Images
The integration user name and password is used to add Avigilon servers to the C•Cure 9000
application.
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Avigilon Control Center System Integration Guide with Software House C•Cure 9000
C•Cure 9000 Configuration
After the Avigilon Control Center configurations are complete, configure C•Cure 9000 to use the
integration.
See the C•Cure 9000 Help for more information about each of the configurations.
Adding Avigilon Servers and Cameras
1. Open the C•Cure 9000 Administration Workstation.
2. Select the Video tab.
3. In the Video Tree pane, right-click Company Name and select Avigilon Video Server
> New.
7
4. In the Video Server Editor, give the server a name and description.
5. Enter the username and password you created for the integration. See Adding an
Integration User in Avigilon on page 6 for more information.
6. Enter the Avigilon server IP address.
If the integration software was installed on the same server as the Administration
Workstation software, enter the localhost IP address instead (typically 127.0.0.1).
7. Select the Enable check box then click Connect. Once connected, the Enable check
box will change to Online.
8. Click Import Cameras.
NOTE: Only cameras that have logical IDs are imported into the C•Cure 9000 system. See
Assigning Logical IDs to Cameras on page 5 for more information.
9. Click Save and Close.
The new server and imported cameras are added to the Video Tree pane.
Adding Server Alarms
You can create a server alarm that is triggered by the Avigilon server’s online or offline status.
1. Open the C•Cure 9000 Administration Workstation.
2. In the Video Tree pane, right-click the Avigilon server and select Edit.
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Avigilon Control Center System Integration Guide with Software House C•Cure 9000
3. In the Video Server Editor, select the Alarms tab then click Add.
4. In the Property column, select Video Server Alarm.
5. In the Values column, select what triggers the alarm — when the server becomes
Offline or Online.
6. In the Action column, select how you want C•Cure 9000 to respond to the alarm.
7. If you selected Video Camera Action, select the Action Type tab and select what the
camera will do.
8. In the Schedule column, select when the alarm can be triggered.
9. Click Save and Close.
Adding Camera Alarms
You can add a camera alarm that is triggered by a camera event, like motion detection.
1. In the C•Cure 9000 Administration Workstation, right-click a camera in the Video Tree
pane and select Edit.
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2. In the Video Camera Editor, select the Alarms tab then click Add.
3. In the Property column, select Video Camera Alarm. If you are configuring an analog
encoder, you can also select Videoloss.
4. In the Value column, select what triggers the alarm.
•
If you selected the Video Camera Alarm property, select Motion.
•
If you selected the Videoloss property, select True or False.
5. In the Action column, select how you want C•Cure 9000 to respond to the alarm.
6. Select the Action Type tab to further define the selected Action setting.
7. In the Schedule column, select when the alarm can be triggered.
8. Click Save and Close.
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Avigilon Control Center System Integration Guide with Software House C•Cure 9000
Using the Integration
Now that the integration has been installed and configured, you can use the C•Cure 9000 system
to monitor video and alarms detected by cameras connected to the Avigilon system.
See the C•Cure 9000 Help for more information about using the different features in the C•Cure
9000 system.
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Troubleshooting
If the following troubleshooting solutions do not resolve your issue, contact Avigilon Support at
[email protected].
Avigilon Server Component Not Available
When you try to enable the integration in the C•Cure 9000 software (as described in Enabling the
Integration in C•Cure 9000 on page 4) the Avigilon server component is not listed.
Check that the following integration requirements were met and the integration was installed
correctly:
• You have an integration license from Avigilon and Software House.
• Both the Avigilon Control Center Server software and the C•Cure 9000 Server
software are installed on the same network.
• When you installed the integration software, all C•Cure 9000 services and components
were turned off.
• You installed the latest version of the Avigilon C•Cure 9000 integration found on the
Avigilon website: http://avigilon.com/support/software/int/
Camera Is Not Imported
After you’ve added the Avigilon server and cameras to the C•Cure 9000 software, a camera that
you require is not listed in the Video Tree pane.
There are typically two reasons why the camera does not appear in the C•Cure 9000 software:
1. The camera is connected to an Avigilon Control Center Server that has not been
added to the C•Cure 9000 software. You can correct this by performing one of the
following:
•
Add the Avigilon Control Center Server to the C•Cure 9000 software. See Adding
Avigilon Servers and Cameras on page 7 for more information.
•
Connect the camera to a server that has already been connected to the C•Cure
9000 software. In the Avigilon Control Center Client software, select Tools >
Connect/Disconnect Cameras and disconnect the camera from its current
server then connect it to the server that is linked to C•Cure 9000.
2. The camera does not have a logical ID.
•
Perform Assigning Logical IDs to Cameras on page 5.
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