OAKWOOD HEALTHCARE SYSTEM VOLUNTEER VIBE SECOND

OAKWOOD HEALTHCARE SYSTEM VOLUNTEER VIBE
SECOND QUARTER: March, April & May
The Volunteer Vibe
Compassion: Providing care with sincerity, sensitivity and dignity for
those we serve.
Respect: Working with integrity and honor in all our relationships.
Excellence: Delivering superior results in the areas of Clinical Quality,
Volunteer Vibe – 2nd Quarter 2012
Service Excellence, People, Market Growth and Profitability.
Diversity: Creating an environment where individual differences
maximize our collective capabilities as a team.
Ownership: Demonstrating personal responsibility for our pride in
Oakwood through our behaviors and actions.
IN THIS ISSUE
Note from the CEO
This and That
Welcome New Volunteers
Oakwood’s spread the love blanket program
OAH -Butterfly Glory
Greetings from Debra Gerlica, Manager
Spread the Love Program
Congratulations High School Student Volunteers
scholarship recipients
Summer Sun facts
Word Search Puzzle
BRAVO! / Volunteers of the Month
Announcement
Dave’s Corner
20 Great Reasons why you volunteer
BRIAN CONNOLLY
Delete text and place photo here
Note from the CEO
To our Oakwood Volunteers,
With another school year behind us, I thank our 207 high school
student volunteers for their service to Oakwood. While giving back to
their communities and gaining important job skills, these young
people are also demonstrating great compassion, care and
commitment to serving those in need.
Help others
Make a difference
Find purpose
Enjoy a meaningful conversation
Connect with your community
Feel involved
Contribute to a cause that you care about
Use your skills in a productive way
Develop new skills
Meet new people
Explore new areas of interest
Meet good people
Impress your mom
Impress yourself
Expand your horizons
Get out of the house
Make new friends
Strengthen your resume
Feel better about yourself
[ Your favorite reason here ]
Congratulations to the 2012 recipients of the Oakwood High
School Student Volunteer Scholarship:
Mentallah Abdel-Maguid, OHMC Bogdan Mosincat, OSMC
Jeneen Ali, OHMC
Vandit Patel, OHMC
Jordan Council, OAH
Prateek Prakash, OAH
Jennifer Gabo, OAH
Mariam Raheem, OHH
Nour Khaled, OHMC
Tanim Islam, OHMC
These $1,000 scholarships are competitive, based on number of
volunteer hours, GPA and an essay. We are proud to be able to
support these student’ continuing education in honor of their
contributions to Oakwood.
Best of luck to all our high school volunteers and have a great
summer!
Sincerely,
DID YO U KNO W:
June is
Men's Health Week
National Aphasia Awareness Month
National Cancer Survivor Day
National Deaf-Blind Awareness Week
National Dystonia Week
National Headache Week
National Home Safety Month
National Men's Health Week
National Myasthenia Gravis Month
National Scleroderma Awareness Month
July is
National Group B Strep Awareness Month
National Recreation and Parks Month
National UV Safety Month
Brian M. Connolly
President & CEO
Oakwood Healthcare, Inc.
August is
Back-to-School Month
National Cataract Awareness Month
National Immunization Awareness Month
National Minority Donor Day
National Psoriasis Awareness Month
National Spinal Muscular Atrophy Month
Volunteer Vibe – 2nd Quarter 2012
Welcome New Volunteers
MARCH, APRIL AND MAY 2012
Oakwood Hospital
Medical Center
Fahtme Abdallah
Oakwood Hospital
Medical Center - cont:
Mariam Abdulghani
Eman Al-Kahali
Iona Penn
Julie Antioch
Angela Cade
Ali Reda
Gina Schmeizer
Amanda Davidson
Jamilah Alhashidi
Miriam Rizk
Cassie Ditmore
Nada Atoui
Makeyta Roberson
Neel Ghandhi
Maria Barron
Rebecca Ruch
Grace Huff
Adam Basha
Brandon Smyth
Tiffoney King
Robbie Brown
Donna Stangis
Anuja Nikam
Lingyi Dai
Dalia Sukari
Sukhwinder Pabla
Joanna Datillo
Lucille Tolbert
Linda Pabla
Azarael Dunbar
Laura Walters
Linda Paulson
Amal Elhaj
Joyce Weisenberger
Uroob Rheman
Kassem Elhelou
D’Arrian Wilson
Souvik Roy
Diana Ferraiuolo
Ladera Young
Michelle Scamp
Gabrielle Furr
Houra Zaida
Ronak Shah
Alicia Hameister
Kassem Zeidan
Jennifer Troost
Melody Homaidan
Oakwood Annapolis
Jay Akolkar
Sara Burhan
Center for Exceptional
Families
Tamika Payne
I MP OR T A NT
R EMI ND ER :
A NNUA L T B SK IN
T ES T ING F OR
2 0 1 2 MUS T B E
COMP LET ED
B EF OR E T H E END
OF JUNE. T H I S I S
A JOINT
COMMI S S ION
R EQUI R EMENT
Janet Huong
Alexandra Hutchinson
Oakwood Southshore
Medical Center
David Arnold
Ekaterini Iordanou
Wayne Dennis
Tranique Bumpers
Malak Ismail
Alicia Flores
Richard Campau
Kayla Jaksim
Marissa Ford
Beverly Karakula
Mariam Khalifeh
Alexis Guerra
Christine Kater
Klaudia Koziel
Michelle Riopelle
Lasonta Lathan
Renee Macarian
Patricia Sobocinski
Krystal Marshall
Zeinab Mouzannar
Anosha Spanta
Jimmy Phillips
Nicole Nangle
Linda Wold
Oakwood Heritage
Mahdy Nassar
Cecila O’Kray
Leshonda Owens
Volunteer Vibe – 2nd Quarter 2012
V OLUNT EER
UNI F OR MS A R E
A V A I LA B LE FOR
P UR CH A S E IN
T H E GI FT SH OP S .
P LEA S E
P UR CH A S E Y OUR
P OLO SH I R T OR
CA R D I GA N I F
NEED ED .
P LEA S E
R EMEMB ER T O
WEA R Y OUR I D
B A D GE A T A LL
T I MES .
GREETINGS FROM
DEBRA GERLICA,
MANAGER,
VOLUNTEER SERVICES
BUTTERFLY GLORY!
Thanks to volunteer Terry Frazier, Oakwood Annapolis Hospital Visitors and Patients
will be able to enjoy the wonderful sights and sounds of the new Butterfly plants that
are being planted this summer season. The idea came to Volunteer Terry after doing
some research on the internet. So he presented the idea to administration. Several
different types of plants will be placed throughout the Annapolis campus. Each plant
is unique and will attract different species of butterflies. This is a great attraction and
will comfort visitors and patients when they are here at Oakwood Annapolis! Kudos
to Terry!
Hello to everyone. This is the start of
my third month here; so far I am really
enjoying walking this journey alongside
you. What an experience it has been.
You are just amazing. One of the most
impressive items I have witnessed in
these three months is the excellent
Service Excellence you demonstrate to
all of our customers.
I have seen volunteers going the
extra mile in the ERs, Gift Shops,
Welcome Centers, Oakwood Commons
Craft Ladies, Center for Exceptional
Families, Adult Day Care and the Skilled
Nursing Facility. Everywhere I go I am
able to observe volunteers in action!
You are truly remarkable!
The Volunteer Services
representatives “brag” on “their”
Volunteers all the time.
I would like to give a special thank you
to Dina Johnson, your previous
manager for helping me so much
during my first 3 months.
I would also like to thank Nancy
Gorski, Ebony Conner and Anita
Huysken, your hospital
representatives, for their patience and
kindness.
Most of all, I would like to thank all of
you for your smiles, and guidance that
you provide every day, when no one is
watching!
Many Blessings to you all!!!
Deb
Volunteer Vibe – 2nd Quarter 2012
Oakwood’s “Spread the Love” Blanket Program
The Oakwood “Spread the Love” blanket program will celebrate its 8th year this summer and the need for blankets
continues to grow at all four Oakwood acute care sites (Southshore, Dearborn, Heritage and Annapolis). This very
special program offers our Oakwood staff, volunteers and family members the opportunity to knit or crochet
blankets for our patients who are dying or critically ill or who may just need some extra “TLC.” It is a very special
way to show patients and families we care about them!
Spread the Love blankets have brought comfort and consolation to some of the most painful moments in our
patients lives. To know that there are people you have never met who care enough to make a beautiful blanket
for you is powerful. To date, we estimate nearly 2000 blankets have been given, each representing about 20 hours
of work.
Whether by teaching others to knit or crochet or by making blankets in the quiet hours at home, this program
could not exist without the generosity of our very special Oakwood volunteers. The Oakwood Common “Crafty
Ladies” and the Henry Ford Village Guild have been active in the program since its very beginning and continue to
make such beautiful blankets. Each one a treasure.
The beauty of Spread the Love is the diversity of the volunteers: senior citizens share their skills with younger
nurses; church groups come together to make prayer blankets, staff volunteer after work to make blankets--and
even invite their own family members to help--and even children do what they can. Several local Girl Scout troops
have made countless blankets, which they proudly donate to the program. A few of those who have contributed
have been blanket recipients. One woman received a blanket as she lay in the ICU, critically ill on a ventilator. As
soon as she was able to sit up she had her family bring in her knitting “to make blankets for you.” Another woman,
whose husband had received a blanket while he was a patient began to make blankets “for someone else’s
husband.”
“Spread the Love” continues to be a powerful way to show our patients how much we care, not just nurse to
patient, but person to person. It is the kind of caring we hope to be able to offer every patient who comes to an
Oakwood hospital
If you would like to learn more about the program or volunteer, please contact Bev Beltramo, Director of Spiritual
Support at 313.982.5698. Crochet, knit, quilted or fleece blankets are all warmly welcomed. If you are not able to
make blankets, but would like to donate supplies of yarn or fleece those are also greatly appreciated as many of
our blanket makers are on fixed incomes.
Volunteer Vibe – 2nd Quarter 2012
CONGRATULATIONS TO ALL OF THE
GRADUTES OF 2012
WE WOULD ESPECIALLY LIKE TO HONOR THE RECEIPIENTS OF
THE 2012 HIGH SCHOOL STUDENT VOLUNTEER SCHOLASHIP!!
SPECIAL CONGRATULATIONS TO THE FOLLOWING STUDENTs:
1. Tanim Islam – OHMC- graduate of Adlai E. Stevenson
High School, Livonia. Tanim will be attending the
University of Michigan in Ann Arbor, studying Pre-Med.
2. Prateek Prakash – OAH – graduate of Plymouth High
School and will be attending Wayne State University.
3. Jennifer Gabo – OAH - graduate of Divine Child High
School. Jennifer will be attending Madonna University
pursuing a degree in Nursing.
4. Menatallah Abdel-Maguid – OHMC – Mena is
currently a student at the University of Michigan,
studying computer science.
5. Vandit Patel – OHMC – graduate of Clarenceville
High School in Livonia, Vandit will be attending the Irvin
D. Reid Honors College at Wayne State University,
studying Pre- Med.
6. Jordan Council – OHH – graduate of Romulus High
School in Romulus. Jordan will be attending Capital
University in Bexley, Ohio, majoring in Criminology.
7. Mariam Raheem – OHH – graduate of the International
Academy in Bloomfield Hills. Mariam will be attending
the Irvin D. Reid Honors college at Wayne State
University.
8. Bogdam Mosincat – OSMC- graduate of Trenton High
School, Trenton. Bogdam will be attending the University
of Michigan studying computer science and engineering.
9. Nour Khaled – OHMC- graduate of Riverside Academy
West in Dearborn. Nour will be attending the University
of Michigan, majoring in Biology to become a surgeon.
10. Jeneen Ali – OHMC – graduate of Riverside Academy
West in Dearborn. Jeneen will be attending Wayne State
University majoring in Biological Science pursuing a
degree as a Physician Assistant.
J
Jul
Volunteer Vibe – 2nd Quarter 2012
Skin cancer prevention tips:
Do not Burn or Tan
Avoid intentional tanning
Avoid tanning beds
Ultraviolet light from the sun and tanning
beds causes skin cancer and wrinkling.
Seek Shade
When sun’s rays are the strongest
between 10 a.m. and 4 p.m.
Wear Protective Clothing
Long-sleeved shirt and pants
A wide brimmed hat and sunglasses
Generously apply sunscreen
Use a broad spectrum sunscreen with
Sun Protection Factor, SPF, 30 or
higher.
Apply 15 minutes before going
outside
Use extra care near water, sand and/or
snow
Early detection of melanoma can save your
life. Carefully examine all of your skin once a
month. A new or changing spot should be
evaluated.
AVERAGE HIGH TEMPS in
MICHIGAN :
JUNE 78 degrees F
JULY 84 degrees F
August 81 degrees
AUGUST 81 degrees F
HUMAN BONES
I X I P H O I D L A C R I M A L O
A K S
T N H Y O I D A W A C U N E I F O R M S U
R
F R O N T A L O R P A L A T I N E O P
A D M E S D I O B U C O V O S A C R U M R
P H A L R U M E F U B
P
N T N E E E A
E U N
R I N C U S S I H M E S L L P D C
Z M U Z Y G O M A T I C F O E A A B U I T
O E B K
M W R N A S A L P O T L
I C O E
I R R O D E T A N U L D A E E L U D L H M
D U I P A T E L L A I T V I E R P N A P
L S U I R A D I U S S A R L L
A A V A A
A E M S A T V O M E R A I B I T C M I C S
R G U I L A S I B U P B L S O U S T C S P
T N N F U R E T A T I P A C C Y O U L U H
R A R O C S L A T I P I C C O H
B E E E
U L E R I A M E A S P R I B T N I
S L N
Q A T M V L U E L
L X Y C C O C U R L O
I H S V A S I
I U C L E E T A M A H M A I
R P T O N O L U S R E P A A L L
I X A M D
T R A P E Z I U M T X I E D I O M H T E N
S U E N A C L A C
T E A R B E T R E V S
Wrist/Hand Bones
Foot/Ankle Bones
Trunk/Pelvis Bones
Scaphoid
Lunate
Triquetral
Pisiform
Hamate
Capitate
Trapezoid
Trapezium
Metcarpus
Pllex
Talus
Navicular
Cuneiforms
MetatarsALS
Phalanges
Cuboid
Calcaneus
Sacrum
Coccyx
Ilium
Ischium
pubis
Vertebrae
Sternum
Manubrium
Xiphoid
Rib
Arm Bones
Humerus
Leg Bones
Femur
Patella
Tibia
Fibula
Radius
Ulna
Volunteer Vibe – 2nd Quarter 2012
Neck/Shoulder
Hyoid
Scapula
Clavicle
Head
Bones
Parietal
Temporal
Occipital
Frontal
Sphenoid
Ethmoid
Nasal
Zygomatic
Maxilla
Mandible
Palatine
Lacrimal
Vomer
inferior nasal
conchae
Malleus
Incus
Stapes
CHARLENE KERNAN OAKWOOD ANNAPOLIS VOLUNTEER
AWARDED A LEVEL II BRAVO- TAKE A BOW
Charlene (Char) Kernan has been a volunteer at Oakwood Annapolis since November
2010, having been a previous volunteer at OHMC for several years. Char volunteers in the
Main Lobby/Admitting area 3 days a week. She has been observed several times going
above and beyond to provide great customer service to the patients and visitors. She
takes the time to listen to the patients/visitors concerns and comments and does her best
to provide them with the proper information and point them in the right directions.
Several OAH employees and valet staff have commented on what a pleasure Char is to
work with. She even goes out of her way and purchases stuffed animals for children.
Char is a great asset to the Volunteer Department as well as to Oakwood Annapolis
Hospital.
LORETTA RICH OAKWOOD ANNAPOLIS VOLUNTEER
AWARDED LEVEL II BRAVO-TAKE A BOW
From Suzy Roberts, OAH Employee: I would like to commend an Annapolis volunteer by
the name of Loretta Rich. Last week she was volunteering at the outpatient surgery front
desk. We had a patient come up to our pretesting window that had had surgery a couple of
days prior and wanted to see a surgeon regarding a catheter problem. I called the surgeons
office and they gave instructions for the patient to come to their office to be seen. When I
gave the instructions to the patient, he stated that he had no transportation to get there. He
had walked to the hospital, in the pouring rain, and had no money for cab fare or a family
member or friend to call. I was trying to assist the patient with a cab voucher when our
volunteer came up and said she had overheard the conversation and would be happy to
drive the patient to his appointment herself!
This is definitely following our CREDO standards. I feel Loretta should be recognized for
this. Thank you. Suzy Roberts.
Volunteer Vibe – 2nd quarter 2012
We are pleased to
announce Gayle Scodellaro
has joined the Volunteer
Services Department as the
Volunteer
Representative at Oakwood
Southshore Medical Center.
Ebony Conner, who has been
the Volunteer Representative
at OSMC, will now be the
fulltime Volunteer
Representative at Oakwood
Heritage Hospital, along with
her duties as the Training and
Development Representative
for Oakwood.
Gayle comes to us with a
wealth of volunteer
leadership experience. Many
of you will recognize her as
the previous Manager of the
Oakwood Gift Shops. We are
excited to have Gayle as part
of our team and we look
forward to working with her.
Please stop by and
welcome Gayle when you are
at Southshore! Gayle will be
part-time but will schedule
her hours around the
volunteers needs.
WELCOME GAYLE!!
Deb Gerlica, Oakwood’s new Volunteer Manager, was introduced to the Volunteer Council at the June
20 meeting. She provided a summary on her first 3 months with the Oakwood Organization, in addition
to highlights of the various sites activities.
th
Results of the volunteer survey were shared and another meeting is scheduled in one month to further
analyze the survey data from the last three years with plans to determine key goals for the upcoming year
and how to best assure that all volunteer voices are heard.
The Volunteer Council members and I would like to wish you a very safe and active summer.
Sincerely,
Dave
Volunteer Vibe – 2nd quarter 2012
The Oakwood Volunteer Newsletter
Volume 4 Number 2
March, April, May, 2012
Published quarterly by:
The Oakwood Volunteers
Deadline for Next Issue
AUGUST 10, 2012
Production Team and
Newsletter Contacts
- Editor
Nancy Gorski
[email protected]
Assistant Editors
Oakwood Healthcare System
Debra Gerlica, Manager, System
313-586-5708
[email protected]
Oakwood Hospital & Medical Center
(OHMC)
Nancy Gorski
313-593-8016
[email protected]
Oakwood Annapolis Hospital (OAH)
Anita Huysken
734-467-4183
[email protected]
Oakwood Heritage Hospital (OHH)
Ebony Conner
313-295-5385
[email protected]
Oakwood Southshore Medical Center
(OSMC)
Gayle Scodellaro
734-362-6774
[email protected]
Oakwood Volunteer Vibe Newsletter Guidelines
Email
If your email address changes, please notify
your volunteer office immediately. Newsletters
delivered to an obsolete address will not be re-sent
Articles
Submission of articles and photographs are
encouraged and will be printed as space permits.
The Editor reserves the right to print, edit, or reject
any materials received based on appropriateness,
length, grammar, or material flow.
To submit an article, photograph, or
correction, electronic submission is preferred.
Email text in Word format and photographs as .jpg
files. Hard copy items may be mailed to the
Oakwood Volunteer Office Newsletter Editor. All
materials submitted become the property of the
Oakwood Volunteer Newsletter, and hard-copy
items will not be returned unless requested and
accompanied by a self-addressed, stamped
envelope.
All photographs must be accompanied by a
note of permission to use from the owner.
(A)
D
I
T
O
E
N Newsletter
Volunteer Vibe (B)
is a Green
Publication: Volunteer Vibe will be published
four times a year and is made possible through the
hard work of volunteers in your organization. If you
have comments or interesting newsworthy items
you would like to share, please e-mail them to
[email protected] or send by mail to
the Volunteer Services, Guest Relations Suite First
Floor, Oakwood Hospital & Medical Center, 18101
Oakwood Blvd., Dearborn, MI 48124-4095, or call
Deb Gerlica at 313.586-5708.
E
W
Please keep your email
S address updated with your
L
volunteer services representative
if you make
E
address
changes.
T
T
E
R
The Volunteer Vibe staff is always open to suggestions for
articles, improvements, any ideas you may have that will
make this “your” newsletter better, more appealing, and
interesting to you.
Please step up with your ideas and contributions. We are
always open to hearing from you.
Currently we are looking for 1 or 2 reporters, plus another
editor who can work within a team environment.
This is the best volunteer job of all – you set your own
hours!
Volunteer Vibe – 2nd quarter 2012