SERVICE MANUAL

PCG-FXA47/FXA49
SERVICE MANUAL
For American Area
US Model
CanadianModel
Ver 1-2002A
Revision History
l
a
i
t
n
Lineup : PCG-FXA47
PCG-FXA49
Illust : PCG-FXA49
S400
e
d
i
f
n
o
C
• Design and specifications are subject to
change without notice.
NOTEBOOK COMPUTER
9-874-507-01
Information in this document is subject to change without notice.
Caution Markings for Lithium/Ion Battery - The following or similar
texts shall be provided on battery pack of equipment or in both the
Sony and VAIO are trademarks of Sony. Intel logo and Intel Inside
logo are registered trademarks of Intel Corporation. Pentium MMX
operating and the service instructions.
is a trademark of Intel Corporation. Microsoft, MS-DOS, Windows,
the Windows 95 and Windows 98 logo are trademarks of Microsoft
CAUTION: Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type recommended by
Corporation.
the manufacturer. Discard used batteries according to the
manufacturer’s instructions.
All other trademarks are trademarks or registered trademarks of
their respective owners. Other trademarks and trade names may be
CAUTION: The battery pack used in this device may present a fire
used in this document to refer to the entitles claiming the marks and
names or their produces. Sony Corporation disclaims any proprietary
or chemical burn hazard if mistreated. Do not disassemble, heat
above 100°C (212°F) or incinerate.
interest in trademarks and trade names other than its own.
Dispose of used battery promptly.
Keep away from children.
CAUTION: Changing the back up battery.
• Overcharging, short circuiting, reverse charging, multilation or
incineration of the cells must be avoided to prevent one or more of
the following occurrences; release of toxic materials, release of
hydrogen and/or oxygen gas, rise in surface temperature.
• If a cell has leaked or vented, it should be replaced immediately
while avoiding to touch it without any protection.
Service and Inspection Precautions
1. Obey precautionary markings and instructions
4. Inspect after completing service
Labels and stamps on the cabinet, chassis, and components identify areas
requiring special precautions. Be sure to observe these precautions, as well
as all precautions listed in the operating manual and other associated
documents.
After servicing, inspect to make sure that all screws, components, and wiring
have been returned to their original condition. Also check the area around
the repair location to ensure that repair work has caused no damage, and
confirm safety.
2. Use designated parts only
5. When replacing chip components...
The set’s components possess important safety characteristics, such as
noncombustibility and the ability to tolerate large voltages. Be sure that
replacement parts possess the same safety characteristics as the originals.
Also remember that the 0 mark, which appears in circuit diagrams and
parts lists, denotes components that have particularly important safety
functions; be extra sure to use only the designated components.
Never reuse components. Also remember that the negative side of tantalum
capacitors is easily damaged by heat.
3. Always follow the original design when mounting
parts and routing wires
6. When handling flexible print boards...
• The temperature of the soldering-iron tip should be about 270C.
• Do not apply the tip more than three times to the same pattern.
• Handle patterns with care; never apply force.
The original layout includes various safety features, such as inclusion of
insulating materials (tubes and tape) and the mounting of parts above the
printer board. In addition, internal wiring has been routed and clamped so
as to keep it away from hot or high-voltage parts. When mounting parts or
routing wires, therefore, be sure to duplicate the original layout.
Caution: Remember that hard disk drives are easily damaged by
vibration. Always handle with care.
ATTENTION AU COMPOSANT AYANT RAPPORT
À LA SÉCURITÉ!
LES COMPOSANTS IDENTIFÉS PAR UNE MARQUE 0 SUR LES
DIAGRAMMES SCHÉMATIQUES ET LA LISTE DES PIÈCES SONT
CRITIQUES POUR LA SÉCURITÉ DE FONCTIONNEMENT. NE
REMPLACER CES COMPOSANTS QUE PAR DES PIÈSES SONY
DONT LES NUMÉROS SONT DONNÉS DANS CE MANUEL OU
DANS LES SUPPÉMENTS PUBLIÉS PAR SONY.
Confidential
—2—
PCG-FXA47/FXA49 (AM)
TABLE OF CONTENTS
Section
Title
Page
CHAPTER 1. REMOVAL ............................................... 1-1
(to 1-1)
CHAPTER 2. SELF DIAGNOSTICS ....................... 2-1
(to 2-1)
CHAPTER 3. BLOCK DIAGRAM ............................... 3-1
(to 3-2)
CHAPTER 4. FRAME HARNESS DIAGRAM ........ 4-1
(to 4-2)
CHAPTER 5. EXPLODED VIEWS AND
PARTS LIST ............................................ 5-1
5-1.
5-2.
5-3.
5-4.
5-5.
Main Section .................................................................... 5-2
FDD Section .................................................................... 5-5
LCD Section (FXA49 Model) – Made by NE – .............. 5-7
LCD Section (FXA47 Model) – Made by AC – .............. 5-9
Connector Section (CH Type only) ................................ 5-11
(to 5-12)
History of the changes is shown as the
“Revision History” at the end of this data.
Confidential
—3—
PCG-FXA47/FXA49 (AM)
CHAPTER 1.
REMOVAL
ATTENTION
Please confirm disassembly method by “Repair Manual” which has been informed you
separately.
Confidential
1-1
(END)
PCG-FXA47/FXA49 (AM)
CHAPTER 2.
SELF DIAGNOSTICS
ATTENTION
Please confirm “Self Diagnostics” method which will be informed you with distribution
of “Self Diagnostics” software.
Confidential
2-1
(END)
PCG-FXA47/FXA49 (AM)
CHAPTER 3.
BLOCK DIAGRAM
CPU
PCG-FX Series
AMD Mobile Athlon 4
1000/1200MHz
BLOCK DIAGRAM Rev.A
(Cache:128KB L1 256KB L2)
(FSB 200 MHz)
w/ Port Replicator (PCGA-PRFX1)
LCD Panel
XGA
ADDRESS
DATA
(Max.512MB)
CTRL
SIGNAL
256MB X1/256MB X2
Socket 1
Socket 2
Main Memory
PC100 SO-DIMM
PC Card
14.1"/15" TFT
PC Card
462 PIN PGA SOCKET A
Port Replicator
12
Card bus
Slot A
D RAM
Slot B
North Bridge
SIG NAL
Graphic
AGP
VIA KT133A
ATI 3D RAGE
VT8363A
Mobility-M1
TV Sig
CPU-VCC
TV out
1
DC-IN
2
RJ-45
3
VGA
CORE
MAXIM 1711
NTSC/PAL
CARD BUS
5V/5 VSUS
TI PCI1420
RGB
VA
POWER CIRCUIT
Signal
SO-DIMM
V IN
CNX-126
LCD Sig
SO-DIMM
2001/08/27
VGA
MAXIM 1632A
3V/3 VSUS
3
CPU CLOCK
CLK GEN
PCI CLOCK
ICS9248BF-168
USB CLOCK
Main System Board MBX-61
PCI
BUS
14M CLOCK
10
PHY
LAN
TI
TI
Realtec
7
TSB12LV26
TSB41LV01
RTL8139CL
9
CN
30-pin
USB P2
FDD
USB P3
i.LINK
SOUTH BRIDGE
VIA VT82C686-B
Mini PCI MDC
4-pin
AC LINK
10
Amp
AD1881A
TPA0132
Headphone
2
LAN
RJ-45
CN
Primary IDE Bus
AC97
DAA
MODEM
COM
20/30GB
5
SIGNAL
MAX3243
4
Ext. MIC
CN
Optical
Devices
Secondary IDE Bus
LPT
108-pin Port Replicator CONNECTOR
8
USB P1
DSUB-9
108-pin Port Replicator CONNECTOR
USB 0
HDD
i.LINK
USB P0
Serial
4
AC LINK
Parallel
DSUB-25
Parallel
D SUB-25
6
11
PS/2
MDIN-6
5
ISA
7
USB 1
8
USB 2
9
USB 3
KBD
PCU
NS KBC
BIOS
Flash
PS/2
PC 87570
6
4M bit
VA
V IN
1
12
Touch
7
4
11
Pad
CN
CN
CN
18-pin
2-pin
10-pin
SP_R
POW
BATTERY 0
T/P BOARD
LID
BATTERY 1
CN
SP_L
CN
CN
60-pin
DC/DC BOARD
PWS-14
USB 1
Serial
D SUB-9
CNX-129
I/O SUB BOARD CNX-150
RJ-11
POWER SWITCH
BOARD SWX-74
Confidential
3-1
3-2
(END)
PCG-FXA47/FXA49 (AM)
CHAPTER 4.
FRAME HARNESS DIAGRAM
DC-IN
USB
MONITOR
NETWORK
PRINTER
SERIAL
USB
PHONE
Rear Panel
LCD
KEY BOARD
INVERTER
DC FAN
FFC LED
CON5
CPU1
IEEE 1394 i.LINK
CON1
1
143
144
1
75
150
2
Side
CON2
HARD DISK
2
2
1
CON2
CARD MODEM
1
30
J1
1
2
3
CON14
29
30
144
CON22
59
2
CON3 49
60
FPC
Speaker L
Speaker R
50
PC CARD
CONNECTOR
1
1
1
76 CON7
MBX-61 Board
(Side-A)
143
1
2
1 CON12 29
JP2
10
1
1
CON8
JP1
CON17
FPC
2
HEADPHONE
CNX-150 Board
(Side-A)
1
CON18
CON10
EXTERNAL MICROPHONE
CON4
50
49 CON9
2
VIDEO OUT
1
4
2 CON23
CON19
2
1
JP3
49
2
25 10
26
1
CON1 CON3
1
CON4
50
99
100
50
1
CON15
1
CPU
CON2
JP1
50
CON11
SWX-74
(Side-A)
2
2
CON21 1
18
9
CON20
CON6
CON13
18
PCN1
1
PL1
COMBO DRIVE
RAM
RAM
PC100 SO-DIMM
256MB
59
2
1
BCN1
FLOPPY DISK
DRIVE
BCN4
1
PC100 SO-DIMM
(FXA49 Model)
256MB
(FXA47 Model)
OPTION
60
PWS-14 Board
(Side-B)
6
BATTERY PACK
BCN2
JP1
12 1
8
JP2
CNX-129 Board
(Side-B)
6
BCN3
1
1
2
2nd BATTERY PACK
(OPTION)
From board to connector (direct connection)
Harness (connector at both end)
Harness (soldered at one end)
1
7
8
Connectors soldered on board and appearing on the panel
TOUCH PAD
Confidential
4-1
4-2
(END)
PCG-FXA47/FXA49 (AM)
CHAPTER 5.
EXPLODED VIEWS AND PARTS LIST
NOTE:
• The mechanical parts with no reference number in the
exploded views are not supplied.
• Items marked “ * ” are not stocked since they are seldom
required for routine service. Some delay should be
anticipated when ordering these items.
• When two or more parts are shown in parallel, use the
part described first as the main part.
• The indication [CH] is used for identification of part type.
• Regarding the boards of this model, the discrete parts
on the boards cannot be replaced. However, Some
connectors can be replaced.
The components identified by mark 0 or
dotted line with mark 0 are critical for safety.
Replace only with part number specified.
Les composants identifiés par une marque
0 sont critiques pour la sécurité.
Ne les remplacer que par une pièce portant
le numéro spécifié.
Confidential
5-1
PCG-FXA47/FXA49 (AM)
5-1. Main Section
Ref.No.
1
3
*8
* 11
15
Part No.
X-4623-848-2
4-640-837-22
4-651-706-01
4-656-752-01
4-643-832-21
Description
[CH]...ASSY BOTTOM (Q)
DOOR BATTERY
HEATSINK BOTTOM
[CH]...INSULATOR HEATSINK BOTTOM
DUMMY CARD
Ref.No.
155
157
161
162
163
Part No.
4-651-701-01
4-654-701-01
4-654-019-01
4-654-047-01
4-653-936-01
Description
DOOR MODEM
CUSHION (HD-M2)
GASKET (AV)
SHIELD (AV)
GASKET (HB/M)
18
19
20
22
24
A-8049-276-A
X-4623-389-1
1-529-287-11
1-790-639-22
1-796-184-11
COMPLETE PWB SWX-74
ASSY HOOD KEYBOARD Z (P)
SPEAKER UNIT
FPC 50PIN (FOR HDD)
(FXA47)...HDD (DK23CA-20F-20G)
164
165
166
180
* 181
A-8059-275-A
4-644-667-01
4-654-631-01
4-656-486-01
4-654-398-01
COOLING UNIT-3
COVER RJ-11
GUARD SPK
TAPE CPU (A6)
PLATE GROUND (SH)
24
25
26
27
28
1-796-172-11
1-476-647-12
X-4623-849-2
1-772-529-72
A-8049-275-A
(FXA49)...HDD (DK23CA-30F-30G)
KEY BOARD UNIT (US)
[CH]...ASSY PALMREST (Q)
PAD, TOUCH
COMPLETE PWB CNX-129
182
183
184
185
186
4-657-164-03
4-655-511-01
4-654-776-01
4-654-783-01
4-655-042-01
BRACKET WIRE 2
GASCKET (DRIVE)
INSULATOR (SCREW)
SHIELD TAPE (HDD)
SHIELD SHEET (FAN)
* 29
* 30
31
32
33
4-651-699-01
4-651-708-12
4-640-861-04
1-796-264-11
X-4623-436-2
BRACKET PAD
BRACKET (HDD)
BRACKET CD-ROM R
COMBO DRIVE (UJDA720)
ASSY DOOR DVD-RW (PA)
187
188
190
191
192
4-658-711-01
4-658-542-01
4-657-629-01
4-657-049-01
4-658-470-01
SHIELD TAPE (FAN)2
SPACER (KEY BOARD)
SPRING DRIVE (PA)
SPRING DRIVE (PA-R)
[CH]...GASKET (DOCK)
* 34
38
39
40
41
4-640-860-03
4-656-727-01
4-656-735-01
4-651-714-01
4-656-736-01
BRACKET (CD-ROM L)
[CH]...DOOR I/O
[CH]...FOOT REAR
DOOR DOCKING CONNECTOR
[CH]...FOOT FRONT
193
194
195
196
4-659-640-01
4-659-641-01
9-885-020-01
4-653-151-01
TAPE (DOCK) J
SHIELD TAPE (USB) 2J
CABLE ASSY (RJ-45-CONN)
SPACER (KBF)
46
48
52
55
56
A-8049-270-A
1-761-380-23
1-790-640-11
4-640-845-11
4-644-349-01
COMPLETE PWB PWS-14
CARD, MODEM
FPC 50PIN (FOR CD-ROM)
BUTTON BAY
LATCH BAY
B1
B3
B4
B7
B8
4-641-726-41
4-644-899-01
4-639-112-01
4-644-402-12
4-641-726-11
SCREW
SCREW
SCREW
SCREW
SCREW
* 57
* 58
* 59
60
63
4-640-854-01
4-651-850-01
4-640-857-01
4-651-698-01
4-651-928-02
SPRING BAY
BRACKET BOTTOM
DOOR BATTERY SPRING
DISPLAY BASE
COVER BATTERY CONNECTOR
B10
B12
B14
B15
B17
4-652-498-01
4-645-177-01
4-645-497-01
4-635-301-01
7-622-205-05
+B M2 (NOJI)
SCREW (M1.7X3.5)
SCREW (M2.6), CROSS (HOLE) BIND
SCREW M3X4
NUT M2 TYPE2
67
* 71
72
74
* 76
4-656-756-01
4-641-851-02
4-657-283-01
4-651-702-01
4-644-361-01
[CH]...LABEL I/O
SPRING (FDD), PLATE
[CH]...BRACKET IO
DOOR DIMM
BRACKET SPK
B31
B32
B33
B38
4-645-214-11
7-621-772-68
4-642-852-21
4-651-989-01
GRIP, M2
SCREW +B 2X12
+B M2
SPACER (MBX)
* 78
81
4-644-362-11 PLATE PALMREST
6-600-065-01 IC MT8LSDT3264HG-10EB1
(PC-100 SO-DIMM (256MB CL2))
6-600-097-01 IC HYS64V32220GDL-8-C2
(PC-100 SO-DIMM (256MB CL2))
1-960-827-21 HARNESS (2 PIN)
A-8058-677-A MAIN BOARD ASSY (∗1)
81
84
88
105
123
124
125
* 134
136
147
147
148
149
4-641-630-11
1-790-711-21
1-757-767-11
1-790-710-11
4-645-433-01
800
(M2), SPECIAL HEAD
(M2), 0 NUMBER P3 KIND
M2X4
(MBX)
(M2), SPECIAL HEAD
Refer to section “5-2.FDD Section”
∗1 When replacing the LCD or the MBX-61 board,
confirm the DIP switch position beforehand.
(Refer to LCD Section.)
COVER BAY HOLE
FFC (PPK)
FFC (TP-CNX)
FFC (SWX-PWS)
BRACKET BAY CONNECTOR
4-644-357-01 CUSHION SPK
6-701-607-01 (FXA47)...
IC AHM1000AVS3B (Athlon4 1.0GHz)
6-702-162-01 (FXA49)...
IC AHM1200AJS3B (Athlon4 1.2GHz)
X-4623-561-2 ASSY LATCH DETECTOR
1-756-148-11 SECONDARY BATTERY, LITHIUM
Confidential
5-2
PCG-FXA47/FXA49 (AM)
B8
B1
B33 B33
J
187
181
185
186
B1
B1
I
B1
22
J
30
B32
B15
N
A
N
25
K
B1
B15
M
60
19
188
B1
B8
24
B1
180
182
Supplied
with 88
88
63
76
Supplied
with 88
B8
H
28
29
123
B4
20
B4
I
K
194
195
76
H
B8
149
148
162
72
B4
B8
157
F
46
125
124
18
136
M
B8
26
20
166
B17
B8
27
B14
136
147
15
196
C
Supplied
with 19
164
L
B7
L
C
B1
71
B10
78
193
D
B38
Supplied
with 88
165
B10
31
B8
161
B12
191
192
B8
81
84
52
48
134
B8
B
B3
A
163
162
B31
E
58
57
161
56
184
B10
B14
34
38
183
33
32
190
B12
59
11
67
B
184
D
3
B14
E
800 (Refer to Page 5-5.)
F
Supplied
with 1
1
39
8
B3
B3
105
74
155
701
(Refer to Page 5-10.)
41
55
B8
40
B8
Confidential
5-3
5-4
PCG-FXA47/FXA49 (AM)
MEMO
5-2. FDD Section
How to use properly the FDD repair parts.
Types of service to be provided are different depending on the serial No. of the FDD in use.
Label FD
X-XXX-XXX-XX
Serial No.
The service types are shown below depending on the serial No. that is printed in the bottom right of the FD label.
[Serial No. : 4-656-805-0*]
[Serial No. : 4-641-763-3*]
800
800
806
807
804
801
805
802
B1
803
B1
Ref.No. Part No.
Description
800
A-8025-674-A FDD UNIT ASSY (TN-CH)
Ref.No.
800
801
802
803
804
805
Part No.
A-8048-966-A
4-640-828-01
1-796-231-11
X-4623-835-1
1-790-641-11
4-641-629-01
Description
ASSY BAY FD (TE)
PLATE FDD
FDD (FD-07-7760)
ASSY BOTTOM FDD Z (TCY3)
FPC 50PIN (FOR FDD)
INSULATOR FDD
806
807
4-641-763-31 LABEL FD
4-644-053-01 SPACER FDD
B1
4-646-807-01 0 PLATE M2.5 (FDD)
Confidential
5-5
5-6
PCG-FXA47/FXA49 (AM)
5-3. LCD Section (FXA49 Model) – Made by NE –
224
226
B22
234
203
B30
235
206
234
208
221
Supplied
with 203
B22
224
Ref.No.
201
202
203
206
207
Part No.
1-476-316-11
X-4623-380-1
X-4623-448-2
4-637-902-31
A-8023-519-A
Description
INVERTER UNIT
HINGE LEFT 15
ASSY HOU, BEZEL 15SA-Z
LATCH
ASSY LCD XGA 15NE (S)
208
212
213
214
219
4-637-903-01
X-4624-622-1
4-642-762-31
4-660-598-11
1-757-604-11
SPRING LATCH
ASSY HOU, DISPLAY 15SA-Z
COVER HINGE (15)
LABEL ID (U)
PWB, FLEXIBLE PRINT (SINGLE)
220
221
222
223
224
4-642-755-01
4-642-756-01
4-642-757-01
4-642-758-01
4-646-217-11
BRACKET LCD
BRACKET LCD
BRACKET LCD
BRACKET LCD
COVER SCREW
225
226
228
229
231
4-635-277-22
4-643-549-12
X-4623-381-1
4-643-366-11
4-643-837-01
COVER SCREW LOWER
COVER SCREW SHAFT
HINGE RIGHT 15
EDGE GUARD HINGE (15)
SHIELD (LCD)
234
235
236
237
238
4-635-276-22
4-642-760-12
4-658-280-01
1-961-018-81
4-650-831-01
COVER SCREW UPPER
CUSHION CENTER
SHIELD TAPE (LCD)
HARNESS,LCD (XGA-F-N)
SHIELD TAPE (SK)
(DL)
(BL)
(DR)
(BR)
SIDE
Ref.No.
B8
B22
B23
B30
Part No.
4-641-726-11
4-641-726-81
4-644-165-01
4-643-550-01
Description
SCREW (M2), SPECIAL HEAD
SCREW (M2), SPECIAL HEAD
SCREW (M2.6X4), 0 PLATE P1 MAIN
+P 2.6X6 LOCK PRECISION TYPE3
15
15
15
15
(15)
223
207
B23
202
231
238
B8
231
NOTE :
236
Set the DIP switch on the MBX-61 board (Main board) to match
with the LCD (A-8023-519-A) that is used in this computer.
220
237
ON
222
229
201
The upper position where ON indication is shown is the
ON position . The lower position is the OFF position.
214
213
1 2 3 4
B23
1 2 3 4
ON/OFF 1 1 0 1
No.
219
B8
228
225
213
0 : ON
1: OFF
212
Confidential
5-7
5-8
PCG-FXA47/FXA49 (AM)
5-4. LCD Section (FXA47 Model) – Made by AC –
303
Ref.No.
301
302
303
304
305
Part No.
1-476-318-21
X-4623-378-1
X-4623-409-3
4-635-277-22
4-635-276-22
Description
INVERTER UNIT
HINGE LEFT MV
ASSY HOU, BEZEL 14SA-Z
COVER SCREW LOWER
COVER SCREW UPPER
306
307
308
309
312
4-637-902-31
A-8023-466-A
4-637-903-01
X-4623-379-1
X-4623-458-1
LATCH
ASSY LCD XGA 14AU (S) (∗1)
SPRING LATCH
HINGE RIGHT MV
ASSY HOU, DISPLAY 14FV-Z
313
314
317
319
* 322
4-642-762-31
4-660-598-21
1-757-605-11
4-654-966-01
4-644-163-11
COVER HINGE (15)
LABEL ID (U)
PWB, FLEXIBLE PRINT (SINGLE)
SHEET (BEZEL), ADHESIVE
BRACKET LCD LEFT 14 (SA)
* 323
325
326
327
4-644-164-11
4-642-760-12
1-961-018-81
4-650-831-01
BRACKET LCD RIGHT 14 (SA)
CUSHION CENTER
HARNESS, LCD (XGA-F-N)
SHIELD TAPE (SK)
325
304
305
B8
B8
Supplied
with 303
319
306
B22
B8
B20
B22
314
B8
Ref.No. Part No.
701
0702
703
704
0
Description
ACCESSORIES
************
A-8048-965-A ASSY WEIGHT SAVER (Z)
(Refer to Page 5-4.)
1-476-342-22 ADAPTOR, AC
1-528-934-21 BATTERY PACK, LITHIUM ION
1-575-875-51 CORD, CONNECTION
1-757-562-21 CORD, POWER
4-661-889-11 QUICK START, AMSTEL
4-661-884-11 SPECIFICATIONS SHEET
701
703
Weight saver (1)
Battery pack (1)
702
704
AC adaptor (1)
Video cable (1)
4-641-726-11 SCREW (M2), SPECIAL HEAD
7-628-254-00 SCREW +PS 2.6X5
4-658-316-01 ACE (M2), +B LOCK
308
322
307
B8
B20
NOTE :
∗1 When replacing the LCD or the MBX-61 board, confirm
the DIP switch position beforehand.
Set the DIP switch on the MBX-61 board (Main board) to match
with the LCD (A-8023-466-A) that is used in this computer.
302
327
323
ON
B8
B8
B8
1 2 3 4
B20
326
B8
B22
301
The upper position where ON indication is shown
is the ON position . The lower position is the OFF
position.
No.
309
317
ON/OFF
The components identified by
mark 0 or dotted line with mark
0 are critical for safety.
Replace only with part number
specified.
1 2 3 4
1 1 1 0
0 : ON
Les composants identifiés par
une marque 0 sont critiques
pour la sécurité.
Ne les remplacer que par une
pièce portant le numéro spécifié.
1: OFF
To replace the LCD during repair, be sure to use
A-8023-466-A.
313
312
313
Confidential
5-9
5-10
PCG-FXA47/FXA49 (AM)
5-5. Connector Section (CH Type only)
Ref.No.
901
Fig.
Part No.
Description
1-779-745-21 [CH]...JACK, DC
DC IN connector
902
9-885-018-97 [CH]...CONNECTOR (1.2MM), USB
USB connector
Bracket I/O
903
902
901
9-885-018-98 [CH]...CONNECTOR (1.6MM), USB
USB connector
∗ Among the parts that are used on the boards of this model, only the connectors
that are show in the list can be replaced.
(The parts other that the specified connectors cannot be replaced.)
903
∗Before replacing the connector of
reference number 901, 902 and
903, remove the bracket I/O.
903
902
903
901
901
902
5-11
Confidential
5-12
(END)
PCG-FXA47/FXA49 (AM)
VAIO® Notebook
Quick Start
PCG-FXA40 Series
Contents
Welcome.......................................................5
Unpacking Your Notebook .........................................7
Registering Your Computer ........................................9
Setting Up Your Dial-Up Connection .......................10
Setting Up Your VAIO Notebook..............13
Locating Controls and Connectors ............................14
Connecting a Power Source ......................................19
Starting Your Notebook ............................................25
Shutting Down Your Notebook.................................26
Using Power Saving Modes ......................................27
Adding Memory .........................................29
Precautions and Procedures.......................................30
Removing a Memory Module ...................................32
Installing a Memory Module.....................................34
Viewing the Amount of Memory ..............................35
About the Software on Your Notebook ...37
Software Overview....................................................38
Application, Driver, and System Recovery CDs.......45
Using Your Recovery CDs........................................46
3
VAIO® Notebook Quick Start
Troubleshooting........................................53
Troubleshooting Your Notebook .............................. 54
Troubleshooting the LCD Screen ............................. 57
Troubleshooting the Mouse and Touchpad .............. 57
Getting Help...............................................61
Support Options ........................................................ 62
Software Support Information .................................. 64
4
Welcome
Congratulations on your purchase of the Sony VAIO® all-in-one
notebook. Sony has combined leading-edge technology in audio, video,
computing, and communications to provide you with state-of-the-art
personal computing.
Features
✍ For a complete description of the specifications of your VAIO® notebook, refer to the
Specifications flyer supplied with your notebook.
❑
Exceptional performance* — Your notebook includes a mobile AMD
processor featuring PowerNow!™ technology † and a V.90-compatible
modem.‡
❑
Portability — Rechargeable battery pack provides hours of use without
AC power.
❑
Sony audio and video quality — High-quality MPEG1/MPEG2 video,
which supports full-screen display and enables you to take advantage of
today’s advanced multimedia applications, games, and entertainment
software.
❑
Multimedia features — Enjoy the stereo speakers or use headphones (not
supplied) to listen to audio and video CDs.
❑
Microsoft® Windows® operating system — Your system includes the
latest Microsoft® Windows® operating system.
* To combine performance and portability, Sony implemented speed-controlling technology
designed to maximize battery life during mobile computer use. Windows® reported actual
CPU speed may not reflect the maximum CPU speed.
† Processor speed may be reduced under certain conditions.
‡ Actual upload and download speeds may vary due to line conditions, Internet Service Provider (ISP) support, and government regulations.
5
VAIO® Notebook Quick Start
❑
Communications — Access popular online services, send e-mail, browse
the Internet, and use fax features.
❑
Optical disc drive (CD-RW/DVD or DVD-ROM) — The CD-RW/DVD
Combo Drive utilizes a new optical storage technology that combines the
features of both a CD-RW drive and DVD-ROM drive, providing increased
storage capacity and a rich multimedia computing experience. Optical drives
play DVD-ROM, CD-ROM, CD-RW, and CD-R discs. (The CD-RW/DVD
Combo Drive is available on selected models only.)
✍ Your notebook’s optical disc drive and other parts may differ depending on the model
you purchased.
6
Unpacking Your Notebook
Unpacking Your Notebook
Remove the following hardware items from the box:
Main unit*
Power cord
AC adapter
Video cable
Rechargeable
battery pack
Weight saver
* Removable floppy disk drive is in the multipurpose bay.
Documents
❑
VAIO® Notebook Quick Start — Contains information on unpacking and
setting up your notebook, the features of your notebook, the applications
included with your system, and how to solve common problems.
❑
VAIO® Notebook User Guide — A searchable online help file that contains
detailed information on how to use your new notebook. Press Start on the
Windows® taskbar, select VAIO Help and Support, and clickVAIO User
Guide to open this file.
❑
Microsoft® Windows® manual — Explains how to use the basic features
of the Windows operating system.
7
VAIO® Notebook Quick Start
❑
VAIO® Notebook Notes on Use — Explains notes on use and offers
safety tips.
❑
VAIO® Notebook Specifications flyer — Details the hardware
specifications for your notebook.
Software CDs
❑
Microsoft® Word — Enables you to reinstall Microsoft Word to the VAIO
computer you purchased, if the application becomes corrupted or is erased.
Recovery CDs
❑
Application Recovery CD(s) — Enables you to reinstall individual
applications if they become corrupted or are erased.
❑
Driver Recovery CD(s) — Enables you to reinstall individual device
drivers if they become corrupted or are erased.
❑
System Recovery CD(s) — Enables you to restore the operating system and
software that shipped with your computer, to its original factory settings, if
they become corrupted or are erased.
Other
❑
Packet containing special product offers
❑
Limited Warranty Card
8
Registering Your Computer
Registering Your Computer
Take advantage of Sony’s commitment to quality customer support and receive
these benefits by registering your notebook:
❑
Sony Customer Support — Talk to a Support Representative to
troubleshoot problems you may have with your notebook.
❑
Limited Warranty — Protect your investment. See the Warranty Card for
more details.
✍ You are prompted to register your computer the first time you turn on the unit. Follow
the on-screen instructions to complete the registration process. If you are not able to
register your computer during the first session, you are provided with additional
registration opportunities later.
9
VAIO® Notebook Quick Start
Setting Up Your Dial-Up Connection
This section describes the basic steps for setting up your dial-up connection. The
Connection Wizard guides you through the process of connecting to the Internet
and then choosing an Internet Service Provider (ISP) or setting up an existing
account.
Setting up your dial-up connection
1
Click Start, point to All Programs, Accessories, Communications, and then
click New Connection Wizard. The Location Information window appears.
Location Information window
2
10
Follow the instructions on-screen and then click OK to continue. The Phone
and Modem Options window appears.
Setting Up Your Dial-Up Connection
Phone and Modem Options window
3
Select the location from where you are dialing and then click OK. The New
Connection Wizard window appears.
11
VAIO® Notebook Quick Start
New Connection Wizard window
4
12
Follow the on-screen instructions to finish setting up your dial-up
connection.
Setting Up Your VAIO Notebook
This section provides you with some essential information to familiarize
you with your VAIO computer and assist you with some of its fundamental
functions.
❑
Locating Controls and Connectors
❑
Connecting a Power Source
❑
Starting Your Notebook
❑
Shutting Down Your Notebook
❑
Using Power Saving Modes
13
VAIO® Notebook Quick Start
Locating Controls and Connectors
Front
+
1
2
3
4
5
6
14
LCD (Liquid Crystal Display)
screen
Speakers
Keyboard
Touchpad
Left and right buttons
Power indicator
7
Battery 1 and 2 indicators
8
9
10
11
Hard disk drive indicator
Num Lock indicator
Caps Lock indicator
Scroll Lock indicator
Locating Controls and Connectors
Left
1
TV out jack
4
2
3
Microphone jack
Headphone jack
5
6
i.LINK® (IEEE 1394) S400
port*
PC Card slots
Battery bay
* i.LINK is a Sony trademark used only to designate that a product contains an IEEE 1394
connection. The i.LINK connection may vary, depending on the software applications, operating system, and compatible i.LINK devices. All products with an i.LINK connection may
not communicate with each other. Refer to the documentation that came with your compatible i.LINK device for information on operating conditions and proper connection. Before
connecting compatible i.LINK PC peripherals to your system, such as a CD-RW or hard disk
drive, confirm their operating system compatibility and required operating conditions.
15
VAIO® Notebook Quick Start
Right
1
2
3
Power button
Optical drive (CD-RW/DVD Combo Drive or DVD-ROM drive*)
Multipurpose bay
* The type of optical drive differs depending on the model you purchased.
16
Locating Controls and Connectors
Back
1
2
3
4
Modem jack
USB port
Serial port
Printer port
5
6
7
Monitor port
Ethernet port
DC In port
Only connect 10BASE-T and 100BASE-TX cables to the Ethernet port. Do not
connect any other type of network cable or any telephone line. Connecting
cables other than those listed above may result in an electric current
overload and could cause a malfunction, excessive heat, or fire in the port.
To connect the unit to the network, contact your network administrator.
✍ There is a ventilation slot located between the Ethernet port and the USB port. Do not
cover the ventilation slot when your notebook is on.
17
VAIO® Notebook Quick Start
Bottom
1
2
3
1
2
3
18
Multipurpose bay release lever
Port replicator cover
Tilt stands
Connecting a Power Source
Connecting a Power Source
You can use either AC power or a rechargeable battery pack as a power source.
Using the AC Adapter
1
Plug the cable attached to the AC adapter into the DC In port on the
notebook.
2
Plug one end of the power cord into the AC adapter.
3
Plug the other end of the power cord into an AC outlet.
Connecting the AC adapter
Notebook
AC adapter
(supplied)
DC In
Power cord
(supplied)
Notes on the AC Adapter
❑
Your notebook operates on 100V-240V AC 50/60 Hz.
❑
Do not share the AC outlet with other power-consuming equipment, such as
a copy machine or shredder.
❑
You can purchase a power strip with a surge protector. This device prevents
damage to your notebook caused by sudden power surges such as those that
may occur during an electrical storm.
❑
Do not place heavy objects on the power cord.
❑
To disconnect the cord, pull it out by the plug. Never pull the cord itself.
❑
Unplug your notebook from the wall outlet if you will not be using the
notebook for a long time.
❑
The LED indicator on the AC adapter may be turned on until the AC adapter
is unplugged from your notebook.
19
VAIO® Notebook Quick Start
❑
When the AC adapter is not used, unplug it from the AC outlet.
❑
Use only the AC adapter supplied. Do not use any other AC adapter.
Using Battery Power
You can use one or two battery packs as a source of power. The second battery
pack inserts into the multipurpose bay on the right side of the notebook. See
“Using a Second Battery Pack” in your online User Guide for more information.
✍ Additional battery pack are available as a separate option.
The battery pack that comes with your notebook is not fully charged at the time
of purchase. Follow the steps below to insert and charge the battery pack.
To insert the battery pack
1
Locate the battery bay on the left side of the notebook and push the cover
down to open it.
✍ The cover swings out but does not detach.
Battery bay
20
Connecting a Power Source
2
Insert the battery pack into the battery bay.
Inserting battery pack
Battery pack
(supplied)
Label side facing down
3
Push the battery bay cover up until it clicks.
✍ If the port replicator is attached to your notebook, do not attempt to insert or remove
the battery pack. Lifting and turning the notebook with a port replicator attached could
cause a temporary loss of power.
To charge the battery pack
1
Connect the AC adapter to the notebook.
2
Insert the battery pack.
The notebook automatically charges the battery. The battery indicator
flashes in a double-blink pattern as the battery charges.
3
When the battery is 85 percent full, the battery indicator turns off. This
process takes several hours. It takes longer to recharge the battery when the
notebook is turned on than when it is turned off.
✍ To charge the battery completely, continue charging for an additional hour.
21
VAIO® Notebook Quick Start
There are two battery indicators on the notebook
Battery indicators
Battery indicators
Battery Indicator
1
2
Battery Indicator
Light Status
On
Single blink
Double blink
Off
22
Description
Indicates the status of the battery pack in the battery bay on
the left side of the notebook.
Indicates the status of the battery pack in the multipurpose
bay on the right side of the notebook.
Description
The notebook is using battery power.
The battery is running out of power.
The battery is charging.
The notebook is using AC power.
Connecting a Power Source
To remove the battery pack
1
Open the battery bay cover.
2
Pull out the battery pack.
Removing the battery pack
3
Push the battery bay cover up until it clicks.
You will lose data if you remove the battery pack while the notebook is on
and not connected to the AC adapter, or if you remove the battery while the
notebook is in a power saving mode.
Notes on the battery
❑
When the battery power is running low, both the battery and power
indicators blink.
❑
When the notebook is directly connected to AC power and has a battery pack
in the battery bay, it uses power from the AC outlet.
❑
See “Using a Second Battery Pack” in your online User Guide for
information on installing and charging a battery pack in the multipurpose
bay.
❑
Keep the battery pack in the notebook while it is directly connected to AC
power. The battery pack continues to charge while you are using the
notebook.
❑
If the battery level falls below 10 percent, you should either attach the AC
adapter to recharge the battery, or shut down your notebook and insert a fully
charged battery.
23
VAIO® Notebook Quick Start
❑
The battery pack supplied with your notebook is a lithium-ion battery and
can be recharged at any time. Charging a partially discharged battery does
not affect battery life.
❑
The battery indicator is on while you use the battery pack as a power source.
When battery life is nearly depleted, the battery indicator starts flashing.
❑
For some software applications and some peripheral devices, your notebook
may not enter Hibernate mode when the battery life is low. To avoid loss of
data when using battery power, you should save your data frequently and
manually activate a power management mode, such as Standby or Hibernate.
❑
Never leave the battery pack in temperatures above 140° F (60° C), such as
under direct sunlight or in a car parked in the sun.
❑
Battery life is shorter in a cold environment. This is due to decreased battery
efficiency at low temperatures.
❑
Charge the batteries at temperatures between 50° F and 80° F (10 °C to
30° C). Lower temperatures require a longer charging time.
❑
While the battery is in use or being discharged, the battery pack heats up.
This is normal and is not cause for concern.
❑
Keep the battery pack away from all sources of heat.
❑
Keep the battery pack dry.
❑
Do not open or try to disassemble the battery pack.
❑
Do not expose the battery pack to any mechanical shock.
❑
If you are not using the notebook for an extended period of time, remove the
battery pack from the notebook to prevent damage to the battery.
❑
If, after fully charging the battery pack, the battery power is still low, the
battery pack may be reaching the end of its life and should be replaced.
❑
If you have not used the battery pack for a considerable amount of time,
recharge the battery.
24
Starting Your Notebook
Starting Your Notebook
1
Slide the LCD lock lever in the direction of the arrow and lift the cover.
Opening the notebook
LCD lock lever
2
Press the power button on top of the notebook until the green power
indicator turns on.
Power button
Power indicator
Power button
✍ If you hold the power button in the On position for more than four seconds, the
notebook turns off.
3
If necessary, adjust the brightness controls for the LCD display as follows:
❑
To decrease brightness, press the key combination Fn+Shift+F5.
❑
To increase brightness, press the key combination Fn+F5.
25
VAIO® Notebook Quick Start
Shutting Down Your Notebook
To avoid potential loss of data, follow these steps to shut down your notebook.
1
Click Start on the Windows® taskbar.
2
Click Turn Off Computer at the bottom of the Start menu to display the
“Turn off computer” dialog box.
3
Select Turn Off.
✍ Respond to any prompts warning you to save documents.
4
Wait for your notebook to turn off automatically. The notebook is off when
the power indicator turns off.
5
Turn off any peripherals connected to your notebook.
✍ During a period of inactivity, you can conserve battery life by using Standby mode. See
“Using Power Saving Modes” on page 27 for more information.
If you are unable to shut down your notebook:
1
2
Close or end all operations as follows:
❑
Close all applications.
❑
Remove the PC Cards.
❑
Disconnect all USB devices.
Restart the notebook by pressing the Ctrl+Alt+Delete keys simultaneously.
When the Windows Task Manager dialog box appears, click Shut Down and
then Turn Off from the drop-down menu.
✍ If you are still unable to shut down the notebook, you can press the power button and
hold it for more than four seconds. This operation may result in data loss.
26
Using Power Saving Modes
Using Power Saving Modes
When you use a battery as the source of power for your notebook, you can take
advantage of power management settings to conserve battery life. In addition to
the normal operating mode, which allows you to turn off specific devices, your
notebook has two distinct power saving modes: Standby and Hibernate. When
using battery power, be aware that the notebook automatically enters Hibernate
mode when the remaining battery charge drops below 5 percent, regardless of the
power management setting you select.
✍ If the battery level falls below 10 percent, you should either attach the AC adapter to
recharge the battery or shut down your notebook and insert a fully charged battery.
Normal Mode
Normal mode is the normal state of your notebook when it is in use. The power
indicator displays green when your notebook is in this mode. To save power, you
can turn off a specific device such as the LCD or the hard disk drive.
Standby Mode
In Standby Mode the notebook saves the current state of the system in RAM and
switches off power to the CPU. The amber power indicator flashes in this mode.
To activate Standby mode
To activate Standby mode perform the following steps:
1
Press the key combination Fn+Esc.
To return to normal mode
Press any key to return to normal mode.
27
VAIO® Notebook Quick Start
Hibernate Mode
In the Hibernate mode, the state of the system is saved on the hard disk drive and
power is turned off. The power indicator is off in this mode.
To activate Hibernate mode
To activate Hibernate mode, press the power button and release it immediately.
✍ Do not move the notebook until its power indicator turns off.
To return to normal mode
To return to normal mode, turn on the notebook by pressing the power button.
The notebook returns to its previous state.
✍ When returning from Hibernate mode, the system status stored on the hard disk drive
is erased and the notebook starts normally if you press the power button and hold it
for more than four seconds.
❑
Standby uses more power than Hibernate.
❑
Standby requires less time than Hibernate to return to normal mode.
28
Adding Memory
In the future you may want to install memory modules to expand the
functionality of your notebook. Expansion memory modules are available
as options. For memory upgrades, use only unbuffered PC100 (CL2)
SDRAM SO-DIMMs (gold lead contacts). The amount of memory on your
notebook varies depending on the model you purchased. Refer to the
Specifications flyer that came with your notebook for the amount of
memory preinstalled. This section describes how to replace memory
modules in your computer:
❑
Precautions and Procedures
❑
Removing a Memory Module
❑
Installing a Memory Module
❑
Viewing the Amount of Memory
29
VAIO® Notebook Quick Start
Precautions and Procedures
The procedures described below assume that you are familiar with the general
terminology associated with personal notebooks and with common safety
practices required for using and modifying electronic equipment. Personal injury
or equipment damage may result from failure to take these precautions.
Make sure you observe the proper safety precautions when you install
memory modules in your notebook. See the bulleted list below. Be careful
when adding memory. Mistakes made when installing or removing a memory
module may cause a malfunction.
❑
Disconnect your system from its power source and from any
telecommunications links, networks, or modems before you open the system
or follow any of the procedures described below. Personal injury or
equipment damage may result from failure to take these precautions.
❑
Electrostatic discharge (ESD) can damage memory modules and other
components. Perform the procedures described below only at an ESD
workstation. If such a station is not available, do not work in a carpeted area,
and do not handle materials that produce or hold static electricity
(cellophane wrappers, for example). Ground yourself by maintaining contact
with an unpainted metal portion of the chassis while performing the
procedure.
❑
Do not open the memory module package until you are ready to install the
module. The package protects the module from ESD.
❑
Use the special bag for preventing ESD or use aluminum foil when you store
the memory module.
30
Precautions and Procedures
Typical expansion memory configuration
To determine the exact amount of memory pre-installed on your computer, refer
to the Specifications flyer supplied with your computer.
Models with 256 MB memory
Total System Memory
(MB)
Slot 1 (MB)
256
256
384
256
128
512
256
256
Slot 2 (MB)
Models with 512 MB memory
Total System Memory
(MB)
Slot 1 (MB)
Slot 2 (MB)
512
256
256
31
VAIO® Notebook Quick Start
Removing a Memory Module
1
Shut down your notebook and disconnect all peripheral devices, such as your
printer.
2
Unplug your notebook and remove the battery pack(s).
3
After your notebook has cooled, loosen and remove the screw that secures
the cover of the memory bay on the bottom of your notebook. Use an
appropriate screwdriver.
Removing the memory module cover
Screwdriver
Screw
4
32
Touch a metal object (such as the connector panel on the back of your
notebook) to discharge any static electricity.
Removing a Memory Module
5
Remove the memory module.
Removing memory module
1
2
1
1 Pull the tabs in the direction of the arrow
The memory module is released.
6
2 Pull the memory module in
the direction of the arrow.
Tighten the screw on the memory bay cover.
✍ Your notebook comes with a memory module installed in the memory slot. To upgrade
your memory, removal of these modules may be necessary before installing your
upgrade memory module.
33
VAIO® Notebook Quick Start
Installing a Memory Module
1
Follow steps 1 to 4 of “Removing a Memory Module” on page 32 for
removing the preinstalled memory.
2
Remove the new memory module from its packaging.
3
Install the memory module by sliding it into the memory module slot. Press
the module into place until it clicks.
Installing memory module
1 Slide the memory
module into the slot.
4
34
2 Press the module into place
until it clicks.
Tighten the screw on the cover of the memory bay.
Viewing the Amount of Memory
Viewing the Amount of Memory
1
Restart the notebook.
2
Click Start on the Windows® taskbar, right-click My Computer, then click
Properties. The System Properties window appears.
3
Click the General tab. The amount of memory (MB of RAM*) is shown. If
the additional memory is not shown, remove and reinstall the memory
module.
System Properties window
* One MB of RAM is equal to 1024 bytes.
35
VAIO® Notebook Quick Start
36
About the Software on Your
Notebook
Your VAIO® notebook is ready to help you work, play, learn, and
communicate as soon as you turn it on. This section provides you with an
overview of the various software that come with your notebook and
details on your Sony application, driver, and system recovery CDs.
❑
Software Overview
❑
Application, Driver, and System Recovery CDs
❑
Using Your Recovery CDs
37
VAIO® Notebook Quick Start
Software Overview
Your computer may not be supplied with all of the software listed below,
depending on the configuration you purchased. Preinstalled software may not be
identical to retail versions, or include supporting documentation.
Adobe® Acrobat® Reader®
Adobe Systems Inc.
Acrobat Reader software allows you to view, navigate, and print electronic
documents in Adobe’s Portable Document Format (PDF), an open file format
that is intended to preserve the fidelity of documents created on all major
computer platforms.
Adobe® Photoshop® Elements (On selected models)
Adobe Systems Inc.
Using state-of-the-art image editing tools, you can unleash your artistic ability
and create digital images for print, e-mail and posting to the Web. The versatile
image capturing options allow you to start working with digital and traditional
photos immediately. Explore endless creative possibilities for your personal
images with Adobe Photoshop Elements software.
America Online®
America Online, Inc.
America Online is a popular Internet online service. Stay in touch with family
and friends with easy-to-use e-mail. Manage your personal finances, get the latest
news and sports scores, and chat with thousands of others who share your
interests.
QuickTime®
Apple Computer, Inc.
The versatile QuickTime software is used to play hundreds of different kinds of
files, including video, audio, and virtual reality (VR) movies. You can play
QuickTime files (referred to as “QuickTime movies”) using QuickTime Player or
any other application, such as a Web browser or word processor, that supports
QuickTime software.
38
Software Overview
ArcSoft PhotoPrinter® 2000 Pro
ArcSoft, Inc.
ArcSoft PhotoPrinter Pro software is an easy-to-use, yet advanced printing
program that lets you quickly lay out multiple images in multiple sizes on a
single sheet of paper. ArcSoft PhotoPrinter Pro software offers a wide selection
of templates including landscape, portrait, free-style, mixed sizes, custom
templates and more. The application includes enhancement tools and special
effects for improving photos while giving you the ability to add text to any
image. With ArcSoft PhotoPrinter 2000 Pro software you can create business
cards, handouts, calendars, mailing labels, and much more.
DigitalPrint
Sony Electronics Inc.
This image management software makes it fun and easy to edit, import, and
organize your digital pictures in a photo album for rich digital printing to any
standard color laser or ink-jet printer. DigitalPrint can also be used to make
custom CD labels for your audio CDs.
DVgate™
Sony Electronics Inc.
Connect a digital video camera recorder to the i.LINK® port and capture your
own video clips and still images. You can edit clips from your video, add new
clips, and combine clips into new movie segments. You can also save your
images in a variety of popular file formats.
EarthLink Network Total Access®
EarthLink, Inc.
An Internet Service Provider that supplies access, information, and assistance to
its customers, introducing them to the Internet. Member benefits include e-mail,
newsgroups, a Personal Start Page, free storage space for your personal Web site,
a member magazine, and 24-hour technical support.
EverQuest
Sony Online Entertainment Inc.
This trial edition of EverQuest, a living, constantly evolving fantasy world, takes
users to new heights of online role-playing gaming.
39
VAIO® Notebook Quick Start
Microsoft® Office XP Professional (On selected models)
Microsoft Corp.
Microsoft Office XP software redefines the relationship between people and
software by providing a smarter, simpler way of working. New Office XP
software features include context-sensitive smart tags, enhanced formatting
options, and more, that enable you to continually integrate additional services
into Office and access information anytime.
Microsoft® Office XP Small Business Edition (On selected models)
Microsoft Corp.
With Microsoft Office XP system you’ll find a powerful new technology that will
help you get work done more quickly by providing real-time, context-sensitive
options for important actions, from formatting to error correction. Task panes
consolidate important tasks into a single integrated view, enabling you to conduct
searches, launch and format documents, and view the contents of your Clipboard
from one location.
Microsoft® Word (On selected models)
Microsoft Corp.
Microsoft Word makes it easy to create common Web, e-mail, and print
documents for use around the world. It embraces HTML as a first-class file
format and extends Word's ease-of-use to the Web and e-mail. Word also extends
that ease-of-use to international users, making it easy to create multilingual
documents.
MovieShaker™
Sony Electronics Inc.
Sony’s original MovieShaker software creates personal movies that have
transitions, background music, and text. Just import your video clips and “shake”
with a click of the mouse. Your personal movies are easy to create and fun to
share with family and friends.
PC-Cillin® 2000
Trend Micro, Inc.
PC-Cillin software provides portable, easy-to-use, real-time antivirus security at
your computer’s entry point (beaming, synchronization, Internet access) to
defend against potential threats hidden inside files, e-mail, or on the Web.
40
Software Overview
PicoPlayer™
Sony Electronics Inc.
PicoPlayer software is a video player utility that enables you to use Giga
Pocket™ Personal Video Recorder functions on a computer that does not have
Giga Pocket Personal Video Recorder installed. You can play Video Capsules
created by Giga Pocket Personal Video Recorder, and, if a Giga Pocket Server is
available on your home network, watch TV streamed from the Giga Pocket
Server and remotely control the Giga Pocket Server’s TV programming
functions.
PictureGear™
Sony Electronics Inc.
This image management software displays images from your hard drive, a Sony
digital still camera, or a Sony Mavica® camera. The images appear in a
convenient light-table format, so that you can easily view the contents of an
entire folder.
Quicken®
Intuit Inc.
Quicken software is the fastest, easiest way to organize your finances. Quicken
software works just like your checkbook, so it's easy to learn and use. You can
even pay your bills online. Quicken software manages all of your finances, bank
accounts, credit cards, investments, and loans.
RealJukebox®
RealNetworks, Inc.
RealJukebox software is a popular digital music system that gives you the ability
to easily acquire, play and manage digital music files. You can locate and
download your favorite music from the Internet and organize your own personal
music collection.
✍ If you are using an external CD-ROM drive connected with a PC Card, be sure to
connect your external CD-ROM drive before starting RealJukebox. Additionally, do not
remove your CD-ROM drive while using RealJukebox. Either of these actions may
cause RealJukebox to shut down improperly.
41
VAIO® Notebook Quick Start
RealPlayer®
RealNetworks, Inc.
RealPlayer software is a high-quality streaming media player that supports many
digital media formats. The user-friendly interface has enhanced navigation
capabilities, allowing you to access and enjoy audio and video programming over
the Internet. RealPlayer software is your gateway to a superb Internet multimedia
experience.
Sony onYahoo!
Yahoo! Inc.
Personalize your own web portal with Sony on Yahoo! Get a free webmail
account, customized news and local weather reports, comics, instant messaging,
and more.
Sony ScreenBlast™ ACID
Sony Pictures Digital Entertainment
With the powerful Sony ScreenBlast ACID software you can create royalty-free
music by utilizing its loop-based production tool, including unlimited tracks and
enhanced effects.
Sony ScreenBlast™ Sound Forge
Sony Pictures Digital Entertainment
Sony ScreenBlast Sound Forge allows you to record, edit, and process mono or
stereo audio files for your multimedia or Internet projects. Whether you want to
use a number of professional effects, convert video into streaming media, or
synchronize audio to video — this software has everything you need to create
rich, immersive multimedia and Internet content.
42
Software Overview
Smart Capture
Sony Electronics Inc.
Smart Capture is a fun new way to send multimedia messages via e-mail. Smart
Capture manages the i.LINK®* connection between your notebook and a Sony
Digital Handycam® Camcorder that supports the i.LINK interface. It allows you
to capture compressed video or still images and save them to your hard disk drive
or share via e-mail. A smart solution for computer, digital audio/video and
network convergence.
SonicStage™
Sony Electronics Inc.
This new jukebox application adds a host of new features to its predecessor,
OpenMG™ Jukebox. Continuing to take advantage of Sony’s copyrightprotected ATRAC3™ format for high-quality digital audio storage, SonicStage
software sports a new music visualizer, a sleek new player skin design, audio CD
burning capability, and a parametric equalizer for fine-tuning audio playback.
VAIO Action Setup
Sony Electronics Inc.
VAIO Action Setup manages the settings for your computer's Shortcut keys.
VAIO Support Agent
Sony Electronics Inc.
VAIO Support Agent provides immediate, interactive, online support with
information about your preinstalled software and answers to frequently asked
questions.
* i.LINK is a Sony trademark used only to designate that a product contains an IEEE 1394 connection. The i.LINK connection may vary, depending on the software applications, operating
system, and compatible i.LINK devices. All products with an i.LINK connection may not
communicate with each other. Refer to the documentation that came with your compatible
i.LINK device for information on operating conditions and proper connection. Before connecting compatible i.LINK PC peripherals to your system, such as a CD-RW or hard disk
drive, confirm their operating system compatibility and required operating conditions.
43
VAIO® Notebook Quick Start
VisualFlow™
Sony Electronics Inc.
VisualFlow software is a state-of-the-art Sony multimedia browser designed
specifically for Memory Stick® media. It displays any still picture, movie or
sound file stored in a Memory Stick media in a visually pleasing, artistic manner.
VisualFlow software not only plays a selected movie or sound file, but also
enables playback of files by other applications like PictureGear™ or Memory
Stick Slideshow.
WinDVD®
InterVideo, Inc.
WinDVD software is a simple-to-use DVD player including all the features you
would expect to find in a standard consumer DVD player, while also offering
advanced display and navigation features such as zoom, pan, bookmark, and time
search.
44
Application, Driver, and System Recovery CDs
Application, Driver, and System Recovery CDs
Your notebook comes with the following application, driver, system recovery
CDs. To use your recovery CDs, see “Using Your Recovery CDs” on page 46 for
more information.
Application Recovery CD(s)
Sony Electronics Inc.
This CD enables you to reinstall individual applications if they become corrupted
or are erased.
Driver Recovery CD(s)
Sony Electronics Inc.
This CD enables you to reinstall individual device drivers if they become
corrupted or are erased.
System Recovery CD(s)
Sony Electronics Inc.
This CD enables you to restore the operating system and software that shipped
with your computer if they become corrupted or are erased. This CD restores
your computer to its original factory settings, so user data and applications
installed since you started using your computer will be lost.
45
VAIO® Notebook Quick Start
Using Your Recovery CDs
The following sections describe how to use the Application Recovery, Driver
Recovery, and System Recovery utilities.
To use the Application Recovery CD(s)
The Application Recovery CD(s) allows you to reinstall individual applications if
they become corrupted or are accidentally erased. Reinstalling an individual
software title may correct a problem you are experiencing with your notebook or
software application; you may not need to reinstall the entire contents of your
hard drive. If you need to reinstall all the software titles that shipped with your
notebook, use the System Recovery CD(s). See “To use the System Recovery
CD(s)” on page 49 for more information. If you have any questions on using the
Application Recovery CD, contact Sony Customer Support.
✍ You must be in Windows to run the Application Recovery CD. If you have any
questions on using the Application Recovery CD, contact Sony Customer Support.
1
Turn on your notebook. If your notebook is already on, close all
applications.
2
When the Windows desktop appears, insert the Sony Application Recovery
CD in the optical drive. The Application Recovery utility loads
automatically.
3
When the Application Recovery menu appears, select the icon for the
application you want to restore and then follow the on-screen instructions to
complete the recovery process.
✍ Your system may include one or two Application Recovery CDs. If you have two
Application Recovery CDs, insert the first CD to run the Application Recovery
program. You may be prompted to insert the second CD, depending on the application
you wish to restore.
46
Using Your Recovery CDs
To use the Driver Recovery CD(s)
The Driver Recovery CD utility enables you to reinstall individual drivers if they
become corrupted or are erased. You can reinstall an individual driver to correct a
problem that you are experiencing with your notebook, hardware, or software
application. VAIO Support Agent, an application repair utility, uses a vault
feature on the Driver Recovery CD(s) to repair software applications.
✍
If you need to reinstall all of the software applications that shipped with your
computer, use the System Recovery CD.
You must be in Windows to run the Driver Recovery CD utility.
Reinstalling specific drivers with the Driver Recovery CD
1
Turn on your computer. If your computer is already on, close all
applications.
2
When the Windows desktop appears, insert the Driver Recovery CD into the
optical disc drive.
3
Click Start on the Windows taskbar, then click Control Panel. The Control
Panel window appears.
4
Click Performance and Maintenance, then System. The System Properties
dialog box appears.
5
From the Hardware tab, click Device Manager.
6
Click to highlight the device for which you wish to reinstall the driver.
7
From the Actions menu, select Properties. The Properties dialog box for that
device appears.
47
VAIO® Notebook Quick Start
Properties dialog box
8
Click Reinstall Driver. The Hardware Update Wizard appears.
9
Click next. The wizard searches for the correct driver on your Driver
Recovery CD.
10 When the recovery process is complete, click Finish. Some drivers require
that you restart the computer to complete installation.
48
Using Your Recovery CDs
To use the System Recovery CD(s)
The System Recovery utility formats your hard disk drive and restores all
original software applications. Your computer is returned to the original factory
settings.
The System Recovery process removes all software that you may have
installed since you started using your computer. Reinstall any applications
that were not included with the computer when you purchased it.
You can use the System Recovery CD(s) to reinstall the operating system and
software titles that shipped with your notebook if they become corrupted or are
erased. You may not need to reinstall the entire contents of your hard drive. If
you experience a problem with your notebook, reinstalling an individual device
driver or software title may correct the problem. Use the Application Recovery
CD(s) to reinstall individual applications or use the Driver Recovery CD(s) to
reinstall device drivers. See “To use the Application Recovery CD(s)” on page 46
or “To use the Driver Recovery CD(s)” on page 47 for more information.
The System Recovery CD contains a backup copy of all the software originally
installed on your hard disk drive. It can be used only to recover the hard disk of
the notebook you purchased.
System Recovery options
❑
System Drive Recovery — All data on Drive C is deleted. The factory
default settings and software applications are restored on this drive only.
❑
Change Partition Size — All partitions, custom installations, and changes
are removed from the hard disk drive. You can set the partition sizes for both
the Drive C and Drive D. The original, preinstalled operating system and
software applications are restored.
❑
Recovery to Original Factory Defaults — All data and partitions are
removed from the hard disk drive. All original factory settings, operating
system, and preinstalled software is restored.
The System Recovery utility does not back up your system’s data. If you wish
to retain your system data, perform a backup to an external media.
49
VAIO® Notebook Quick Start
Using the System Recovery CD(s)
Your system may take a few minutes to load necessary files. A blue screen
appears during the downloading process.
1
Insert the Sony System Recovery CD in the optical drive. The System
Recovery utility starts from the optical drive. The first CD must be in the
drive when your turn on the computer.
2
Shut down your notebook as described in “Shutting Down Your Notebook”
on page 26.
3
Wait 30 seconds and turn on your notebook.
4
The VAIO System Recovery Utility dialog box appears. Click Next.
5
At the pop-up prompt, select Yes to begin the system recovery process.
Follow the on-screen instructions.
If your notebook does not start from the Recovery CD
1
Press the power button and hold it for more than four seconds to turn off the
notebook.
2
Turn on the notebook. When the Sony logo is displayed, press the F2 key.
The BIOS setup menu screen appears.
3
Press the arrow keys to select the Exit menu.
4
Press the arrow keys to select “Get Default Values” and then press the Enter
key. The message “Load default values for all SETUP items.” appears.
5
Check that “Yes” is selected, then press the Enter key.
6
Press the arrow keys to select “Save and Exit,” then press the Enter key. The
message “Save configuration changes and exit now?” appears.
7
Check that “Yes” is selected, then press the Enter key. The notebook restarts
from the Recovery CD.
50
Using Your Recovery CDs
✍ Your system may include one or more System Recovery CDs. If you have more than
one System Recovery CDs, insert the first CD to run the System Recovery program.
You are prompted to insert the second CD once the information from the first CD has
been installed.
The recovery process takes from 30 to 60 minutes to complete.
After recovering your system using the System Recovery CD(s), you may be
prompted to insert your Application Recovery CD(s) after restarting Windows.
Insert the Application Recovery CD to automatically complete recovery of your
system.
51
VAIO® Notebook Quick Start
52
Troubleshooting
This section describes how to solve common problems you may encounter
when using your notebook. Many problems have simple solutions, so try
these suggestions before you contact Sony Computing Support
(http://www.sony.com/pcsupport).
❑
Troubleshooting Your Notebook
❑
Troubleshooting the LCD Screen
❑
Troubleshooting the Mouse and Touchpad
53
VAIO® Notebook Quick Start
Troubleshooting Your Notebook
My notebook does not start.
❑
Check that the notebook is plugged into a power source and that it is turned
on. Check that the power indicator on the front panel of the notebook
indicates the power is on.
❑
Check that the battery pack is inserted properly and is charged.
❑
Make sure there is no floppy disk in the floppy disk drive and no bootable
optical disc in the optical disc drive.
❑
Confirm that the power cord and all cables are connected firmly, as
described in “Connecting a Power Source” on page 19.
❑
If you plugged the notebook into a power strip or Uninterruptible Power
Supply (UPS), make sure the power strip or UPS is turned on and working.
❑
If you are using an external display, check that it is plugged into a power
source and turned on. Check that the brightness and contrast controls are
adjusted correctly. See the manual that came with the display for details.
❑
Condensation may cause the notebook to malfunction. If this occurs, do not
use it for at least one hour.
❑
Take the battery pack out of the notebook, unplug the power cord, plug it in
again, and turn on the power.
My notebook starts but a BIOS error appears.
❑
54
When the internal backup battery is low on power, it may not start your
system properly. The message, “Press <F1> to resume, <F2> to setup”
appears at the bottom of the screen. Follow these steps:
1
Press the F2 key. The BIOS Setup menu appears.
2
Set the date (month/day/year). Press the Enter key.
3
Press the
key to select System Time, and set the time (hour: minute:
second). Press the Enter key.
4
Press the
key to select Exit, and press the
key to select Get
Default Values. The message “Load default values for all SETUP
items.” appears.
5
Press the Enter key. The Setup Confirmation window appears.
Troubleshooting Your Notebook
6
Select Yes, and press the Enter key.
7
Select Exit (Save Changes), then press the Enter key. The Setup
Confirmation window appears.
8
Select Yes, and press the Enter key. The notebook restarts.
✍ If this occurs on a regular basis, contact Sony Computing Support
(http://www.sony.com/pcsupport/).
My notebook starts, but the message “Operating system not
found” appears, and Windows does not start.
❑
Make sure there is no floppy disk in the floppy disk drive and no bootable
optical disc in the optical disc drive.
❑
If a non-bootable floppy disk is in a connected drive, follow these steps:
❑
1
Turn off the notebook, and remove the floppy disk.
2
Restart the notebook, and confirm that Windows starts properly.
If Windows still does not start, follow these steps to start the BIOS:
1
Turn off the notebook.
2
Remove any peripheral devices connected to the notebook.
3
Turn the notebook on again.
4
Press the F2 key when the Sony logo appears. The BIOS setup menu
window appears.
5
Use the arrow keys to select the Exit menu.
6
Press the arrow keys to select “Get Default Values,” then press the Enter
key. The message “Load default values for all SETUP items.” appears.
7
Select Yes, and press the Enter key.
8
Use the arrow keys to select “Save and Exit,” and press the Enter key.
The message “Save configuration changes and exit now?” appears.
9
Select Yes, and press the Enter key. The notebook restarts.
55
VAIO® Notebook Quick Start
If your notebook continues to display the message “Operating system not found,”
and Windows does not start, use your supplied System Recovery CD to restore
the software titles shipped with your notebook. See “To use the System Recovery
CD(s)” on page 49 for more information.
The System Recovery CD restores your notebook to its original state,
therefore user data and applications will be lost.
My notebook stops responding or does not shut down.
It is best to turn off your notebook using the Turn Off Computer command on the
Windows® Start menu. Using other methods, including those listed below, may
result in loss of unsaved data.
❑
On the Windows taskbar, click Start, select Turn Off Computer, and click
Turn Off.
❑
If your computer does not turn off, press the Ctrl+Alt+Delete keys
simultaneously. When the Windows Task Manager dialog box appears, click
Shut Down and then Turn Off from the drop-down menu.
❑
If the preceding step does not work, press and hold the power button for at
least four seconds to turn off the power.
❑
If your notebook stops responding while playing a CD or DVD, stop the
CD/DVD, and restart the notebook. To restart the notebook, press the
Ctrl+Alt+Delete keys simultaneously. When the Window Task Manager
dialog box appears, click Shut Down and then Turn Off from the drop-down
menu.
❑
Unplug the notebook from the AC adapter, and remove the battery pack
from your notebook.
✍ Pressing the Ctrl+Alt+Delete keys simultaneously or turning off the notebook with the
power button may result in data loss in files that are currently open.
The power management setting is not responding.
Your notebook’s operating system may become unstable if it is interrupted or if
you attempt to make changes before the notebook completely enters a lower
power state, such as Hibernate.
❑
56
To restore the notebook to its normal operating stability:
Troubleshooting the LCD Screen
1
Close all open applications.
2
Restart the notebook by pressing the Ctrl+Alt+Delete keys
simultaneously. When the Windows Task Manager dialog box appears,
click Shut Down and then Turn Off from the drop-down menu.
✍ If this procedure does not work, press and hold the power button for four seconds or
longer to shut down the notebook.
Troubleshooting the LCD Screen
My LCD screen is blank.
❑
Check that the notebook is plugged into a power source and is turned on.
❑
Check that the power indicator on the notebook is on.
❑
Check that the battery pack is inserted properly and is charged.
❑
The notebook may be in LCD (Video) Standby mode. Press any key to
activate the screen.
❑
The display mode may be set to external display mode. Press and hold the Fn
key while pressing the F7 key several times.
Troubleshooting the Mouse and Touchpad
My mouse does not work.
❑
If you are using an external mouse, check that the mouse is plugged into the
mouse connector. See “Connecting a PS/2 External Mouse or Keyboard” in
the online User Guide for more information.
❑
If you are using an optional Sony USB mouse PCGA-UMS1 series, check
that the mouse is plugged into the USB port.
❑
If you are still experiencing problems, use your supplied Driver Recovery
CD to reinstall the mouse drivers. See “To use the Driver Recovery CD(s)”
on page 47 for more information.
57
VAIO® Notebook Quick Start
My touchpad does not work properly.
❑
If your touchpad is interpreting a single tap as a double-click, you must
adjust the button assignments. Follow these steps:
1
Press the Windows key and use the arrow keys to select All Programs.
Press the Enter key.
2
Use the arrow keys to select Sony Notebook Setup, and press the Enter
key.
3
Select Sony Notebook Setup again, and press the Enter key.
4
Use the arrow keys to select the Touchpad tab.
5
Press the Tab key to select Enable Touchpad, and then press the Enter
key.
❑
Restart the notebook to activate the touchpad again.
❑
If your touchpad is interpreting a single tap as a double-click, adjust the
button assignments. Follow these steps:
1
Press the Windows key and use the arrow keys to select All Programs.
Press the Enter key.
2
Select Sony Notebook Setup, and press the Enter key. Select Sony
Notebook Setup again.
3
Select the Touchpad tab and press the Alt+S keys simultaneously.
4
Make sure the Buttons tab is open, and change the button assignments in
the Mouse Properties dialog box. Press the Enter key to save your
changes and close the dialog box.
❑
If you are still experiencing problems, check that another mouse was not
installed.
❑
You may need to use your Driver Recovery CD to reinstall the mouse
drivers. See “To use the Driver Recovery CD(s)” on page 47 for more
information.
58
Troubleshooting the Mouse and Touchpad
The pointer does not move while using the Touchpad or
Mouse.
❑
Press the Windows key and use the arrow keys to select Turn Off Computer.
When the “Turn off computer” dialog box appears, use the arrow keys to
select Turn Off, and press the Enter key.
❑
If you cannot turn off your computer, press the Ctrl+Alt+Delete keys
simultaneously. When the Windows Task Manager appears, click Shut
Down and then Turn Off from the drop-down menu.
❑
If you still cannot turn off your computer after you have tried the steps
above, press and hold the power button for more than four seconds.
❑
If the pointer does not move while playing a disc, press the Ctrl+Alt+Delete
keys simultaneously to stop playback and restart the notebook.
❑
If you are still experiencing problems, check that another mouse was not
installed.
❑
You may need to use your supplied Driver Recovery CD to reinstall the
touchpad or mouse drivers. See “To use the Driver Recovery CD(s)” on
page 47 for more information.
59
VAIO® Notebook Quick Start
60
Getting Help
Sony provides you with several support resources to answer questions
about your VAIO® notebook or the preinstalled software. Refer to these
resources in the order they are listed.
61
VAIO® Notebook Quick Start
Support Options
If you have questions about your notebook or the preinstalled software, refer to
the following sources for answers in the sequence listed below.
1
VAIO® Notebook User Guide
The online VAIO® Notebook User Guide and the printed VAIO®
Notebook Quick Start provide you with information on how to maximize
your notebook capabilities and solve common problems.
2
Software Manuals and Online Help Files
The software preinstalled on your notebook may come with an online
manual. These manuals are stored on the hard disk drive as online Help
files. You can find the Help files from the Help menu under the specific
software application. Some software applications may come with a
printed manual.
3
Operating System Online Support
Your notebook comes preinstalled with Microsoft® Windows®. For
operating system support, you can access Microsoft® customer support
at: http://support.microsoft.com/directory/.
4
VAIO Support Agent
You can find VAIO Support Agent by clicking Start and then selecting
Help and Support. Using advanced diagnostic technology, Sony’sVAIO
Support Agent runs scheduled protections of your applications, network
settings, and other important software settings. When your software is
protected, you can use VAIO Support Agent to repair software problems
by restoring your software to any of the previously protected states.
5
Sony Computing Support
This service provides instant access to information on commonly
encountered problems. Enter a description of your problem and the
Knowledge Database searches for the corresponding solutions online.
You can access Sony Computing Support at:
http://www.sony.com/pcsupport.
62
Support Options
6
Sony Fax-on-Demand
This service, which requires a fax machine or your fax software, provides
answers to commonly asked questions. You can use this automated
service to request a list of available topics, then select the topics that you
want to receive. To contact the Sony fax-on-demand service,
call: 1-888-4-SONY-PC (1-888-476-6972).
7
Sony Customer Support
Software support is available free of charge for 90 days after the original
date of purchase. You can call and speak with a Sony Customer Support
Representative without using your notebook by calling:
1-888-4-SONY-PC (1-888-476-6972).
63
VAIO® Notebook Quick Start
Software Support Information
Adobe® Acrobat® Reader®, Photoshop® Elements (Adobe Systems Inc.)
Web site
http://www.adobe.com/
e-mail
[email protected]
phone
206-675-6126 (fee-based support)
fax
206-628-5737
hours
M-F, 6 AM-5 PM (PST)
America Online® (America Online, Inc.)
Web site
http://www.aol.com/
phone
800-827-6364
hours
7 days a week, 24 hours a day
Apple QuickTime® (Apple Computer, Inc.)
Web site
http://www.apple.com
phone
800-275-2273
hours
M-F, 6 AM-6 PM (PST)
Arcsoft PhotoPrinter® 2000 Pro (ArcSoft, Inc.)
Web site
http://www.arcsoft.com
e-mail
[email protected]
phone
510-440-9901
fax
510-440-1270
hours
M-F, 8:30 AM-5:30 PM (PST)
EarthLink Network Total Access® (EarthLink, Inc.)
Web site
http://support.earthlink.net/
e-mail
[email protected]
phone
800-890-5128 or 800-890-6356
hours
7 days a week, 24 hours a day
64
Software Support Information
EverQuest (Sony Online Entertainment Inc.)
Web site
http://www.everquest.com
e-mail
[email protected]
phone
858-537-0898
hours
M-F, 8:30 AM-5:30 PM PST
PC-Cillin® 2000 (Trend Micro, Inc.)
Web site
http://www.antivirus.com/pc-cillin/support/
phone
949-387-7800; 900-820-8324*
hours
M-F, 8 AM-5 PM (PST)
* Support from 949-387-7800 is free of charge, but subject to delays. Support from 900-8208324 is fee-based, but offers immediate response.
Quicken® (Intuit Inc.)
Web site
http://www.intuit.com/support
phone
900-555-4932; 800-644-3193*
hours
M-F, 5 AM-5 PM (PST)
* Support from 900-555-4932 is fee-based. Support from 800-644-3193 is automated and free of
charge.
RealJukebox®, RealPlayer® (RealNetworks Inc.)
Web site
http://service.real.com/rjoptions.html
e-mail
http://service.real.com/help/call.html (online form)
Sony Applications (Sony Electronics Inc.)
Web site
http://www.sony.com/pcsupport
phone
888-4-SONY-PC (888-476-6972)*
hours
7 days a week, 24 hours a day
* Support from 1-888-4-SONY-PC is free of charge for 90 days after the original date of purchase.
65
VAIO® Notebook Quick Start
Windows® Operating System, Word (Microsoft Corp.)
Web site
http://www.sony.com/pcsupport
phone
888-4SONYPC (888-476-6972)*
hours
7 days a week, 24 hours a day
* Support from 1-888-4-SONY-PC is free of charge for 90 days after the original date of purchase.
WinDVD® (InterVideo, Inc.)
Web site
http://www.intervideo.com
phone
510-651-0888
Sony Service Center
For the Sony Service Center nearest you, call 1-888-4-SONY-PC
(1-888-476-6972) or find Sony Customer Service on the Web at
http://www.sony.com/pcsupport.
66
Index
A
connecting
power source
controls
locating 14
AC adapter 19
AC power 19
adding
memory 29
adjusting
brightness 25
Application Recovery CD 46
D
B
E
battery packs 20
charging 21
indicator lights 22
inserting 20
inserting into battery bay
loading 20
rechargeable 19
removing 23
brightness
adjusting 25
DC In 19
dial-up connection 10
Driver Recovery CD 47
expansion memory configuration
31
F
features
20
C
cables
power cord 19
charge status indicator light
charging battery packs 21
choosing
power source 20
computer 62
features 5
starting 25
troubleshooting 54
unpacking 7
19
5
G
getting help
61
H
hardware
online support 62
help 61
Hibernate mode 28
I
22
indicator lights
battery 22
charge status 22
inserting
battery pack 20
installing
memory module 32
J
jacks
DC In 19
headphone
15
67
VAIO® Notebook Quick Start
microphone
TV out 15
15
memory module 32
restoring data 46
L
S
LCD
lock lever 25
troubleshooting 57
lever
LCD 25
loading
battery pack 20
locating controls and ports
second battery pack 20
selecting
power source 20
setting up your PC
support 62
software
support information 64
Software list 37
Sony Fax-on-Demand service 63
Sony Service Center 66
Standby mode 27
starting
computer 25
startup problems 26
support
software 64
support, technical 61
14
M
memory
adding 29
memory module
expansion 31
installing 32
removing 32
mouse
troubleshooting
57
P
T
ports
locating 14
power
cord 19
switch 25
power saving modes
Hibernate 28
Standby 27
power source 19
power sources 20
connecting 19
technical support 61
touchpad
troubleshooting 57
troubleshooting 53, 54
LCD 57
mouse and touchpad 57
startup 26
Turn Off Computer dialog box 26
shutting down 26
turning on
computer 25
TV out 15
R
rechargeable battery packs 19,
recharging battery packs 21
Recovery CD 46
removing
battery packs 23
68
20
U
unpacking 7
unpacking the computer 7
V
VAIO Action Setup 43
ventilation slot 17
viewing the amount of memory 35
W
Windows
Start button
taskbar 26,
26
56
69
© 2002 Sony Electronics Inc. Reproduction in whole or in part without written permission is
prohibited. All rights reserved. Sony, VAIO, the VAIO logo, VAIO Smart, DVgate,
Handycam, Media Bar, MovieShaker, PictureGear, and i.LINK are trademarks of Sony. All
other trademarks are trademarks or registered trademarks of their respective owners.
Printed in USA
4-661-889-12
PCG-FXA47/FXA49 (AM)
List of PCG-FX Series (As of January, 2002)
Model Name
Service Manual
Part No.
PCG-FX190
PCG-FX170
PCG-FX150
9-872-179-11
PCG-FX140
PCG-FX120
PCG-FX190K
PCG-FX170K
PCG-FX150K
9-872-194-11
PCG-FX140K
PCG-FX120K
PCG-FX290K
PCG-FX290
9-874-409-11
PCG-FX270K
PCG-FX270
PCG-FX250K
PCG-FX250
PCG-FX240K
9-874-427-11
PCG-FX240
PCG-FX220K
PCG-FX220
PCG-FX210
9-874-404-11
PCG-FX215
9-874-432-11
PCG-FX340
PCG-FX370
9-874-495-01
PCG-FX390
PCG-FXA32
PCG-FXA33
9-874-453-01
PCG-FXA36
PCG-FX410
PCG-FXA47
PCG-FXA49
9-874-505-01
9-874-507-01
: Additional Models
This manual and the constituent data may not be
replicated, copied nor reprinted in whole or in part
without prior written authorization of Sony Corporation.
Information Technology Company
9-874-507-01
Sony Corporation
— 32 —
87
Printed in USA
English
2002A1600-1
© 2002 Sony Corporation
Published by Sony EMCS VAIO-GSC [SNT]