STORM Terminal User Guide

Transcription

STORM Global Area Network
Data Terminal
User Guide
Version 4
Safety Summary
The following general safety precautions must be observed during
all phases of installation, operation, service and repair of the
equipment covered by this Guide. Failure to comply with these
precautions violates safety standards of design, manufacture and
intended use of the equipment. ηι Ltd assumes no liability for the
Customer’s failure to comply with these requirements.
Radiation Warning
High levels of radio frequency radiation are a potential health
hazard. The user of the terminal must therefore ensure that an
area extending 2 metres from the focal line of the ODU be kept
clear of people when it is transmitting.
Exposure to Hazardous Voltages
Operating personnel must not remove equipment covers other than
to replace rechargeable batteries and SIM cards. Component
replacement and internal adjustment must be made by qualified
maintenance personnel only.
Do Not Substitute Parts or Modify Equipment
In order not to introduce additional hazards, do not substitute parts
or perform any unauthorised modification to the equipment.
ALWAYS ENSURE THAT THE POWER SUPPLY IS REMOVED PRIOR TO
CONNECTING/DISCONNECTING THE ODU CABLE OR OPENING THE BATTERY
COMPARTMENT COVER
Copyright and other intellectual property rights are vested in EMS SATCOM UK, Ltd for the product
described in this document, including the Hardware and Software. By purchasing the product described
in the Documentation, you are granted limited license to use the Software on the provision that you do not
copy, alter or adapt it in any way, including de-compiling, disassembling or reverse-engineering.
This document is issued for the purpose only for which it is supplied. It must not be reproduced in whole
or in part except with the consent in writing of EMS SATCOM UK, Ltd and then only on the condition that
this notice is included in any such reproduction. Every effort has been made to ensure that the
information provided in this Document is correct. However, EMS SATCOM UK, Ltd assumes no
responsibility for its use and reserves the right to revise the Documentation without notice.
The EMS SATCOM logo is the trademark of EMS Technologies. All third party trademarks are
acknowledged.
Copyright © 2002
Page 2 of 122
Contents
1
INTRODUCTION TO STORM..................................................................................................... 8
1.1
EQUIPMENT DESCRIPTION ........................................................................................................... 8
1.2
FEATURES ..................................................................................................................................... 9
1.3
ASSEMBLY............................................................................................................................... 10
1.3.1
Connecting the ODU to the IDU....................................................................................... 10
1.3.2
Setting up the ODU........................................................................................................... 11
1.3.3
Pole Mount Bracket............................................................................................................ 11
1.3.4
LCD and Keypad ................................................................................................................ 13
1.3.5
The Display ........................................................................................................................ 14
1.3.6
Battery Unit ....................................................................................................................... 14
1.3.7
SIM Card............................................................................................................................ 16
1.4
SATELLITE COVERAGE ............................................................................................................... 16
1.4.1
Atlantic Ocean East ........................................................................................................... 18
1.4.2
Atlantic Ocean West .......................................................................................................... 18
1.4.3
Indian Ocean Region.......................................................................................................... 19
1.4.4
Pacific Ocean Region.......................................................................................................... 19
1.5
SATELLITE SEARCH .................................................................................................................... 20
1.6
ACCOMPANYING SOFTWARE .............................................................................................. 21
1.7
EXTERNAL DEVICES ............................................................................................................ 22
2
GETTING READY FOR USE....................................................................................................... 24
2.1
POWERING UP ............................................................................................................................ 24
2.2
LOGGING ON ......................................................................................................................... 24
2.2.1
Logging On - No SIM Card Present.................................................................................. 25
2.2.2
Logging On – SIM Card Present....................................................................................... 26
2.3
UNBLOCKING THE TERMINAL ........................................................................................ 26
2.4
UNBLOCKING THE SIM CARD .......................................................................................... 26
2.5
NO ODU CONNECTED ................................................................................................................. 27
2.6
SATELLITE SEARCH ............................................................................................................. 27
2.7
MOBILE SEARCH ........................................................................................................................ 28
2.7.1
Specifying Your Location ................................................................................................... 28
2.7.2
Entering your Coordinates................................................................................................. 29
2.7.3
Selecting a Satellite ............................................................................................................ 30
2.7.4
Choose Service Provider ..................................................................................................... 30
2.7.5
Pointing the ODU.............................................................................................................. 31
2.8
TERMINAL IDLE.......................................................................................................................... 34
2.9
FIRST VOICE CALL ..................................................................................................................... 34
2.10 SHORT DIAL CODES............................................................................................................. 35
2.11 ON HOOK DIALLING .................................................................................................................. 35
3
BASIC TERMINAL FUNCTIONS .............................................................................................. 38
3.1
INTRODUCTION .......................................................................................................................... 38
3.1.1
Inmarsat Mobile Number (IMN) Explained...................................................................... 38
3.1.2
Call Types Explained.......................................................................................................... 38
3.1.3
Ports Explained .................................................................................................................. 38
3.1.4
Terminal Identifier (TID)................................................................................................... 39
3.1.5
Multiple Subscriber Number (MSN) Explained................................................................ 40
3.2
MAIN MENU MAP ..................................................................................................................... 40
3.3
MENU FUNCTION SUMMARY ..................................................................................................... 41
3.4
PHONE BOOK MENU ........................................................................................................... 42
3.4.1
Find Entry by Name .......................................................................................................... 42
3.4.2
Find entry by code.............................................................................................................. 43
3.4.3
Entry Selection................................................................................................................... 43
Page 3 of 122
3.4.4
Add Entry...........................................................................................................................44
3.5
LAST CALLS MADE.....................................................................................................................45
3.6
LAST CALLS RECEIVED ...............................................................................................................45
3.7
INMARSAT MOBILE NUMBERS (IMN) .........................................................................................46
3.7.1
Adding an Inmarsat Mobile Number .................................................................................46
3.7.2
View and/or Change Inmarsat Mobile Numbers................................................................47
3.8
DEFAULT NET PROVIDER ...........................................................................................................48
3.8.1
Change Provider .................................................................................................................48
3.8.2
Provider Settings ................................................................................................................49
3.9
TIME & DATE .............................................................................................................................49
3.10 LOCK/UNLOCK..........................................................................................................................50
3.11 ANTENNA MOUNTING.......................................................................................................50
3.12 LANGUAGE .................................................................................................................................51
4
IN CALL FUNCTIONS..................................................................................................................54
4.1
4.2
4.3
4.4
5
CALL IN PROGRESS MENU .........................................................................................................54
ENDING A CALL .........................................................................................................................54
CALL DURATION LIMIT..............................................................................................................54
CALL FAILURES ...........................................................................................................................54
ADVANCED FUNCTIONS ..........................................................................................................56
5.1
HARDWARE PORTS .....................................................................................................................56
5.1.1
Add Hardware ....................................................................................................................56
5.1.1.1
5.1.1.2
5.1.1.3
5.1.1.4
5.1.1.5
5.1.2
5.1.2.1
5.1.2.2
5.1.2.3
5.1.2.4
5.1.2.5
Select Port.....................................................................................................................................57
Enter ISDN MSN.........................................................................................................................58
Receive Calls? ..............................................................................................................................58
Select IMN....................................................................................................................................59
Make Calls?..................................................................................................................................59
Settings ...............................................................................................................................60
Configuration ..............................................................................................................................60
Telephone Number.....................................................................................................................61
Bill To............................................................................................................................................62
Autodial .......................................................................................................................................62
Enable/Disable............................................................................................................................63
5.1.3
Remove Hardware...............................................................................................................63
5.2
CALL MAPPING ...........................................................................................................................63
5.2.1
Incoming Call Mapping......................................................................................................64
5.2.2
Outgoing Call Mapping .....................................................................................................64
5.2.3
Factory Settings..................................................................................................................64
5.3
MAINTENANCE ..........................................................................................................................64
5.3.1
Version Information ...........................................................................................................65
5.3.2
Link Statistics .....................................................................................................................65
5.3.3
Restore Settings ..................................................................................................................65
5.3.4
Layout .................................................................................................................................65
5.3.5
Loopback (Dealer Only)......................................................................................................65
5.4
POWER SAVING ..........................................................................................................................66
5.4.1
Backlight Setting ................................................................................................................66
5.4.2
LED Setting........................................................................................................................66
5.5
CALL METERS .............................................................................................................................67
5.5.1
Call Charges........................................................................................................................67
5.5.2
Max Call Time ....................................................................................................................67
5.5.3
Total Call Times..................................................................................................................67
5.6
ACCESS .......................................................................................................................................67
5.6.1
Disable current PIN ...........................................................................................................68
5.6.2
Change Access Level ...........................................................................................................68
5.6.3
Set Lock Code......................................................................................................................69
5.6.4
Set Access PIN....................................................................................................................69
Page 4 of 122
5.6.5
5.6.6
5.6.7
6
Restrict SIM Use................................................................................................................ 70
Restrict Calls...................................................................................................................... 70
Set Permissions .................................................................................................................. 71
PC SETUP ........................................................................................................................................ 74
6.1
INTRODUCTION .......................................................................................................................... 74
6.2
INSTALLING THE SOFTWARE........................................................................................... 74
6.3
GUI ............................................................................................................................................ 74
6.4
CONNECTING TO THE STORM TERMINAL ........................................................................... 76
6.4.1
Connection successfully established ................................................................................... 76
6.4.2
Connection Failed............................................................................................................... 76
6.4.3
Adjust Connection Settings ............................................................................................... 76
6.5
TERMINAL ACCESS CONTROL.................................................................................................... 77
6.6
SATELLITE MANAGEMENT ........................................................................................................ 78
6.6.1
Select Location.................................................................................................................... 78
6.6.2
Selecting a satellite ............................................................................................................. 78
6.6.3
Select Service Provider ....................................................................................................... 79
6.6.4
ODU Pointing ................................................................................................................... 79
6.7
ADDRESS BOOK MANAGEMENT ................................................................................................ 80
6.7.1
Adding an address.............................................................................................................. 81
6.7.2
Modify an address .............................................................................................................. 81
6.7.3
Delete an address................................................................................................................ 82
6.7.4
Select Address Book Columns ............................................................................................ 82
6.7.5
Address Book Update Wizard ............................................................................................ 82
6.7.6
Address book wizard – step 1 ............................................................................................. 82
6.7.7
6.7.8
6.8
CALL HANDLING................................................................................................................... 84
6.8.1
Interrogation of the call logs............................................................................................... 84
6.9
SET-UP ....................................................................................................................................... 85
6.9.1
Set the Date / Time for the terminal................................................................................... 85
6.9.2
Set Call Restrictions........................................................................................................... 86
6.9.3
Call Map Setup Wizard ..................................................................................................... 86
6.10 GUI SHUT DOWN ...................................................................................................................... 87
7
SOFTWARE TOOLS...................................................................................................................... 90
7.1
UPGRADE ................................................................................................................................... 90
7.1.1
Software Installation .......................................................................................................... 90
7.1.2
Instructions for Use ........................................................................................................... 90
7.1.2.1
7.1.2.2
7.1.2.3
STORM Terminal Software Upgrade Procedure ....................................................................90
Setup .............................................................................................................................................90
Programming...............................................................................................................................90
7.2
STORM DIAGNOSTIC PROGRAMME ......................................................................................... 95
7.2.1
Software Installation .......................................................................................................... 95
7.2.2
Instructions for Use ........................................................................................................... 95
8
TROUBLESHOOTING ................................................................................................................. 98
8.1
DIAGNOSTIC TABLE .................................................................................................................. 98
8.2
NETWORK FAULT DEFINITIONS ................................................................................................. 99
8.3
RETURN MATERIAL AUTHORISATION ...................................................................................... 101
8.3.1
Warranty Returns............................................................................................................ 101
8.3.2
Non-Warranty Returns ................................................................................................... 101
8.3.3
Repackaging Requirements .............................................................................................. 102
8.3.4
RMA Procedure ............................................................................................................... 102
9
HARDWARE PORT CONFIGURATIONS............................................................................. 104
Page 5 of 122
9.1
9.2
9.3
10
10.1
10.2
10.3
10.4
10.5
10.6
ADDING A FACSIMILE MACHINE...............................................................................................104
SETTING UP THE EXPANSION PORT FOR BONDED ISDN CALLS ............................................105
CONFIGURING THE RS449 PORT. ............................................................................................106
ANNEX .......................................................................................................................................110
SHORT CODES ............................................................................................................................110
EXPANDED CHARACTER SET .....................................................................................................111
ABBREVIATIONS .......................................................................................................................111
GLOSSARY OF TERMS................................................................................................................112
INTERNATIONAL DIALLING CODES ............................................................................112
HARDWARE PORT PIN OUTS .................................................................................................118
Page 6 of 122
Chapter 1
Introduction
Equipment Description • Features • Assembly • Satellite Coverage • Satellite Search •
Accompanying Software • External Devices •
Page 7 of 122
1
1.1
INTRODUCTION TO STORM
EQUIPMENT DESCRIPTION
The STORM terminal provides communication with the public telephone network via the
INMARSAT Global Area Network (GAN). The INMARSAT GAN consists of 4 satellites
positioned above the equator. These satellites are in a geo stationary orbit over the Atlantic
Ocean West, Atlantic Ocean East, Indian Ocean and the Pacific Region to provide optimal
global coverage. The satellites and what they mean to a STORM operator are covered later in
this chapter in Satellite Coverage.
Figure 1-1 STORM and Accessories
The STORM comprises of an Outdoor Unit (ODU) (a flat panel antenna with integrated Radio
Frequency (RF) transceiver) and a data terminal or Indoor Unit (IDU).
Figure 1-2 STORM IDU Removal
Page 8 of 122
For compact storage the IDU resides in the back of the ODU, encased by the support tray as in
Figure 1-2.
The IDU incorporates:
•
•
•
•
1.2
Telephone handset
Liquid Crystal Display (LCD) and keypad
Rechargeable batteries
SIM Card Reader
FEATURES
The STORM terminal offers the following interfaces to the public telephone network:
•
•
•
•
•
•
•
ISDN port which provides High Quality voice or data connections of speeds up to
64kbps
Configurable X21 port for data connections
Two RJ11 type ports for connection of telephones, fax machines and low speed
modems
Expansion port for 128kbps ISDN bonding of two STORM terminals using our
proprietary Bonding Cable
Configurable RS449 port
USB port (not yet implemented)
9 pin RS232 port for communication with a PC running a 32 bit Microsoft Windows
operating system (Windows 95, 98, NT, 2000 and Millennium Edition)
Figure 1-3 STORM Terminal Connections
The terminal also has a DC socket for powering the unit and charging the batteries and an RF
socket to connect to the ODU.
This extensive collection of features means that the STORM terminal is suited to a wide variety
of applications.
Page 9 of 122
Figure 1-4 Storm Terminal Connectivity Examples
The terminal incorporates a display and keypad for normal operation, and an integrated
telephone handset for making voice calls. The unit may also be configured from a PC if it has
the STORM Graphical User Interface software installed.
1.3
1.3.1
ASSEMBLY
Connecting the ODU to the IDU
Figure 1-5 RF Connector locations on rear of IDU and side of ODU
Prior to setting up the ODU, it must be connected to the IDU. The coaxial cable provided is
used for this purpose. This cable simply connects to the RF connectors on both the IDU and the
ODU. These are located as illustrated in Figure 1-5.
WARNING:
Page 10 of 122
ALWAYS ENSURE THAT THE DC SUPPLY IS
DISCONNECTED AND THE TERMINAL IS POWERED
DOWN BEFORE ATTEMPTING TO CONNECT/
DISCONNECT THE ODU.
1.3.2
Setting up the ODU
The ODU is used to communicate with one of the INMARSAT satellites. It has attached
supports allowing the angle and direction of the ODU to be adjusted. This is required because
the ODU works on a Line Of Sight (LOS) principle. This means that it must be pointing in the
direction of the satellite with no major obstruction between it and the satellite before
communications may be initiated. (See Satellite Coverage later in this chapter for more
information.) Setting up the ODU involves the following steps.
•
•
•
Move the front support leg into position
Adjust the ODU to the correct elevation for the satellite
Place the ODU on the ground facing the satellite (azimuth)
To move the support leg into position, fold it out from its stored position to the position shown
in Figure 1-6.
Figure 1-6 STORM Support Leg
To adjust the elevation (angle) of the ODU, loosen the elevation support screws on both sides
and adjust the angle as necessary. When the angle is satisfactory tighten the screws again to
hold that position.
The elevation required is determined by where you are in the world in relation to the target
satellite. How to establish this is explained later in this chapter in Satellite Coverage.
Finally, the ODU must be placed on the ground or other suitable surface facing the direction of
the satellite. Obtain the azimuth (compass bearing) of the satellite (described later in Satellite
Coverage) and using the compass, direct the ODU accordingly. An azimuth of 0° is facing due
North. This continues in a clockwise fashion, therefore 90° is due East, 180° is South and 270° is
facing due West.
1.3.3
Pole Mount Bracket
The STORM terminal is supplied with a pole mount bracket for fixed installations. To fit the
bracket to the ODU, you must first remove the IDU housing tray by removing the elevation
support screws on either side:
Page 11 of 122
The tray may now be removed.
Next offer up the face plate of the Pole Mount, aligning the securing tracks with the grooves in
the ODU. Slide the face plate along the ODU until centred and tighten to lock into place. The
ODU may now be secured to an appropriate pole for permanent installation.
The illustration in
Bonding.
Figure 1-7shows two ODUs secured on a fixed pole for 128k ISDN
Note: The Pole Mount illustrated may be different to that supplied. All variants, however, are
secured to the ODU in a similar way.
Page 12 of 122
Figure 1-7 ODU Fixed Installation
1.3.4
LCD and Keypad
The Terminal LCD and Keypad are laid out as shown in Figure 1-8
Figure 1-8 STORM LCD and Keypad
•
•
•
The LCD is used for displaying status and other information. The display is 20
characters wide by 4 lines deep
The keypad is used for entering a variety of information. Letter and number characters
may be entered
The Directional Keys are used for navigating the menu structure and for browsing and
selecting options and telephone numbers etc.
The four function keys perform the following actions.
•
•
•
The ON/MENU key is used to power the unit on and off. Holding this key down when
the SHIFT key is active will power down the unit.
The ENTER key is used to select a menu, menu item or to confirm data entry actions
(e.g. adding a telephone number).
The SHIFT key is used to change between upper and lower case characters. The LED
above the key will be illuminated when SHIFT is on.
Page 13 of 122
•
1.3.5
The CANCEL key is used to return to a previous menu or to cancel an item of data.
Pressing and holding the CANCEL key for more than 2 seconds will abort the current
operation and return you to the start up display.
The Display
Throughout this manual, the STORM terminal LCD will be represented as follows:
This illustration shows common symbols that may be displayed on the LCD. These are, from
left to right:
•
•
•
•
•
•
•
SIM indicator - indicates whether a SIM card is present or not (NOSIM)
Battery status - indicates the charge of the batteries
Bonding - the arrows indicate that two STORM terminals have been connected via the
expansion port and are capable of 128Kbit ISDN bonding
Busy – the “egg timer” symbol indicates that the terminal is busy. Wait until it
disappears before attempting to use the terminal
Terminal Locked - indicates when the terminal has been locked for outgoing calls. You
may still receive incoming calls. To gain access, it will be necessary to enter a Personal
Identification Number (PIN). See Section 5.6 for more information
Incoming Call - Indicates when a call is being received (flashing)
Signal Strength - indicates the current signal strength. The more bars visible the
stronger the signal
All other details on the screen displays in this manual are illustrations only and are not
necessarily representative of what the user may observe.
1.3.6
Battery Unit
The batteries (2) are housed in the base of the IDU. They can be inserted/removed by
unscrewing the 3 thumbscrews at the base of the unit, then folding back the battery cover.
WARNING:
Page 14 of 122
ALWAYS ENSURE THAT THE DC SUPPLY IS
DISCONNECTED AND THE TERMINAL IS POWERED
DOWN BEFORE ATTEMPTING TO INSERT OR REMOVE
THE BATTERIES. FAILURE TO COMPLY WITH THIS
INSTRUCTION COULD LEAD TO SERIOUS INJURY.
Figure 1-9 Battery Housing
Ensure that the batteries are inserted with the contacts at opposing ends of the battery
compartment and that the “step” on the battery casing adjacent to the contacts is clipped under
the end of the battery compartment (failure to seat correctly may result in the batteries not being
charged).
Figure 1-10 Battery Insertion
With the Indoor Unit positioned as shown in Figure 1-10, insert the left-hand battery first by
inserting at an angle and pressing down gently while pushing to the side. This will ensure that
the “step” on the battery is engaged correctly. The right-hand battery should now be similarly
fitted, ensuring that the “step” is correctly engaged and the battery spacer is not caught
underneath. The battery spacer may now be inserted between the batteries. If the spacer does
not fit easily then check that the batteries are correctly seated.
STORM uses standard 6V 3600 mAh, Canon type camcorder batteries (e.g. Duracell DR12,
Uniross VP320CH)..
IMPORTANT:
The batteries must be securely seated under the housing lip.
This is achieved by inserting them at an angle.
Page 15 of 122
The batteries will automatically be charged when the unit is connected to the mains supply and
the IDU is switched off. They will be trickle charged when the unit is powered on and idle (not
transmitting/receiving).
IMPORTANT:
Before first use, the batteries should be charged for at least 12
hours.
To attach the unit to the mains supply, connect the mains adapter provided to the ”DC in”
socket located at the back of the unit.
1.3.7
SIM Card
The Subscriber Identification Module (SIM) Card is provided by your network service provider
and holds information allowing you to connect to the public telephone network. This
information includes the following.
•
•
•
•
Personal Identification Number (PIN).
Your telephone number.
Your service provider details.
A phone book, in addition to the Storm terminal’s built in phone book.
The SIM Card is situated within the battery compartment, as shown in Figure 1-11. This
ensures that it is protected from the elements at all times when in use.
Figure 1-11 SIM Card Location
The SIM Card and its use is covered in more detail in later chapters.
1.4 SATELLITE COVERAGE
The STORM Terminal provides communication to the public telephone network via the
INMARSAT Satellite Network. There are 4 satellites positioned above the equator:
•
•
•
Atlantic Ocean West
Atlantic Ocean East
Pacific Ocean Region.
Page 16 of 122
•
Indian Ocean Region
The coverage provided by these satellites is illustrated in the following diagram.
Normal Coverage
Extended (lower quality) Coverage
Figure 1-12 INMARSAT Global Area Network Coverage
Any of these satellites may be used by the STORM terminal to connect to the telephone
network (depending upon your location). In most cases you will have a choice of no more than
two serving your location.
The coverage provided by each individual satellite is illustrated over the next two pages. These
diagrams can be used as a rough guide as to where to aim the ODU. These are for reference
only as the STORM terminal has a user-friendly method of providing you with the information
necessary to point the ODU correctly.
The numbers on the outer circle (0° to 320°) indicate the bearing required to point the ODU at
the satellite (e.g. to point the ODU from the UK, the IDU will indicate a bearing of
approximately 197 degrees). The numbers on the inner rings indicate the elevation, i.e. how
high in the sky the ODU should be directed.
Page 17 of 122
1.4.1
Atlantic Ocean East
1.4.2
Atlantic Ocean West
Page 18 of 122
1.4.3
Indian Ocean Region
1.4.4
Pacific Ocean Region
Page 19 of 122
1.5 SATELLITE SEARCH
The STORM terminal will automatically search for a signal when instructed. As it works on
Line of Sight (LOS) the ODU must be pointed in the satellite’s general direction without
obstructions. This is illustrated in Figure 1-13.
Figure 1-13 Line of Site Principles
There are two parameters that provide you with enough information to aim the ODU.
•
•
The direction of the ODU to the satellite – the Bearing (Azimuth)
The angle of the ODU to the satellite – the Elevation
Instructions for adjusting these two parameters can be found in Section 2.7.5.
These parameters can be obtained in different ways.
•
•
•
The diagrams on the previous pages may be used to give an indication of the bearing
and elevation.
You can select your location by name on the Storm terminal or the PC software and
the bearing and elevation will be calculated for you - RECOMMENDED.
If you know your latitude and longitude you can enter them into the terminal, or the
PC software, and the bearing and elevation will be calculated for you.
You can aim the ODU using the following procedures:
•
•
Adjust the elevation by moving the main support leg on the ODU as explained in
Section 1.3.2.
Adjust the bearing (direction) by using the compass attached to the ODU.
Page 20 of 122
Having found a suitable site, and set the ODU to the displayed Bearing and Elevation settings,
you now slowly move it to obtain the strongest signal by listening to the change in audible tone
on the ODU and/or looking at the displayed signal level values on the Indoor Unit.
Rotate the ODU slowly in compass bearing (azimuth) and listen for the repetition rate to peak.
Repeat with the elevation. The "peak" can have a considerable angular range at this stage.
You may now enter “zoom” mode by pressing the ENTER key on the IDU or pressing the green
button located on the side of the ODU once. The green button flashes to indicate "zoom" mode
is in operation. This allows fine-tuning of the antenna for improved signal quality.
Slowly adjust the ODU in bearing and elevation to obtain either a maximum display reading
and/or the highest pitched "beep" – the highest signal level.
Note: pressing the green button on the ODU to change pointing modes is often more convenient
than returning to the IDU since there could be some distance between them. With a little
experience the whole pointing operation can be completed at the Outdoor Unit.
Check that the following signal levels have been obtained:
•
•
At least 50 for Voice services
At least 60 for ISDN services
IMPORTANT:
A low signal strength will adversely affect the battery life. It
is therefore essential to ensure that the best possible signal is
achieved if batteries are to be used.
If you have obtained a strong enough signal, tighten the Elevation hand screws and confirm the
"Ok" by either pressing the ENTER key on the IDU or the green button on the ODU.
The terminal can be used to search for a signal in two ways:
•
•
Unattended Mode
Manual Mode
In unattended mode it is assumed that the ODU has been previously pointed at the satellite and
requires no further intervention apart from the confirmation of satellite selection.
In Manual Mode you will be asked to follow a set of instructions to select, search for and set a
satellite signal. A detailed step by step instruction on how to obtain a satellite signal is provided
in Section 2.5.
1.6 ACCOMPANYING SOFTWARE
The Storm Terminal can be operated from the front panel or from a PC. If a PC is used then the
STORM configuration software must be installed prior to use. You may find a PC more
beneficial, especially when setting up phone book addresses. The installation of the software is
described in Chapter 6 – PC SETUP.
Page 21 of 122
1.7 EXTERNAL DEVICES
Various devices can be connected to the STORM Terminal for the provision of Voice or Data
communications. Please refer to the individual device’s accompanying user manuals for
information on how to configure these.
Page 22 of 122
Chapter 2
Getting Ready for Use
Powering Up • Logging On • Unblocking the SIM Card • Satellite Search • Manual Search •
Unattended Search • Terminal Idle • First Voice Call • Short Dial Codes • On Hook Dialling •
Page 23 of 122
2
GETTING READY FOR USE
This chapter illustrates how to prepare the STORM terminal ready to make a call. It is assumed
that the IDU has been connected to the ODU and has a source of power (battery or mains).
Connecting the IDU to the ODU is illustrated in Figure 1-5 in Chapter 1.
2.1 POWERING UP
When the unit is connected to the mains, it will enter a standby state.
If batteries are inserted and functioning correctly, the terminal will automatically start charging
while in the Standby state (DC power applied and the terminal switched off).
To power up the terminal, press and hold the ON/MENU key on the front of the unit.
2.2 LOGGING ON
Before you start to use the terminal, you must log on at the appropriate level to identify yourself
as a valid user. You will need your Personal Identification Number (PIN) to be able to log on.
Your Distributor or Service Provider will supply the initial PIN(s).
The STORM terminal operates under four different access levels, each of which has a different
PIN (Level <None> has no PIN). Each level has access to different facilities. The following
access levels are available:
•
•
•
•
None – Unattended Mode
User – access to basic functions but unable to change standard configurations
Owner – access to terminal configurations
Dealer – allows the Dealer to configure the terminal for individual customers needs.
If a SIM Card is inserted in the terminal then authentication for “user access level” is against the
SIM CHV1 (CardHolder Verification 1) PIN code and NOT against the terminal. For higher
access levels with a SIM Card inserted, the SIM PIN AND the terminal Access PIN are required.
When you initially log on you will need to identify to the terminal the level at which you wish
to log on. To do this you must precede the PIN with one of the following characters:
•
•
User – none
Owner - #
Page 24 of 122
•
•
Dealer - *
SIM – none
Once logged on, the characters must not be used when changing the PIN or Access Level. The
terminal only requires these characters to initially identify the level of access required.
There are four circumstances that you may be logged on under.
•
•
•
•
No SIM Card inserted - you should log on using the terminal PIN.
No SIM Card inserted, terminal blocked – you will need to have a terminal unblock
code available to be able to proceed. You should contact your dealer to obtain this
code.
SIM Card inserted - you should log on using a PIN valid for the SIM Card
A blocked SIM Card is inserted - you will need to have a SIM unblock code available
to be able to proceed. You should contact your Service Provider to obtain this code.
Throughout this document the terms “operator” or “user” will be used to indicate the person
using the terminal.
The STORM terminal is shipped with default PINs of 1111 for User and 2222 for Owner.
IMPORTANT:
2.2.1
The default PINs should be changed to ensure the
security of the terminal.
Logging On - No SIM Card Present
If no SIM Card is inserted, after the power up sequence is complete, you will be asked to
provide a PIN that is valid for that terminal.
To log on to the terminal, enter the PIN using the numeric keypad, ensuring that you enter # as
the first digit (e.g. #2222) if you are logging on as Owner. Once you have entered all digits of
your PIN, press the ENTER key.
If you have entered a valid PIN, you will enter the satellite search sequence described later in
this chapter. Should you make a mistake entering the PIN, the following will be displayed:
Re-enter the correct PIN to continue.
IMPORTANT:
Should the PIN be entered incorrectly 5 (five) times, the terminal
will be blocked. Take care to enter the PIN correctly.
Page 25 of 122
2.2.2
Logging On – SIM Card Present
If a valid, unblocked SIM Card is present in the terminal, after the power up sequence you will
be asked to enter a PIN that is valid for that SIM Card.
Enter your SIM Card PIN by using the numeric keypad, and press the ENTER key. You do not
need to precede the number with the # key.
IMPORTANT:
Should you enter the SIM PIN incorrectly 5 (five) times, the SIM
Card will be blocked. Take care to enter your PIN correctly.
Upon valid entry of the PIN, the next stage is to perform the Satellite Search sequence,
described in Section 2.6.
2.3 UNBLOCKING THE TERMINAL
If the terminal has been blocked (e.g. 5 (five) incorrect PIN entries), you must obtain an unblock
code from your dealer. For this to be generated, you must provide the terminal’s Serial Number
and Inmarsat Serial Number.
When attempting to log on, you will be prompted for the Unblock Code. This will indicate
whether the blocked PIN is for the User or the Owner.
Enter the unblock code using the numeric keypad, and press the ENTER key when complete.
If the unblock code is valid, you will then be asked to set a new PIN number.
Decide upon a new PIN and enter it here. You should make sure that you remember this new
PIN, as 5 (five) incorrect entries will result in the terminal being blocked again. You will be
asked to confirm the new PIN after you entered it. Simply re-enter the PIN you selected and hit
ENTER.
2.4 UNBLOCKING THE SIM CARD
If the SIM Card has been blocked (e.g. 5 (five) incorrect PIN entries), you should obtain a SIM
unblock code from your Service Provider. The Service Provider will require certain information
including the SIM Card serial number to be able to provide you with this code.
Page 26 of 122
After the power on sequence, if a blocked SIM Card is present, you will be prompted for the
SIM unblock code.
Enter the unblock code using the numeric keypad, and press the ENTER key when complete.
If the unblock code entered is valid, you will be asked to set a new SIM PIN.
Decide upon a new PIN and enter it here. You should ensure that you remember this new PIN,
as 5 (five) incorrect entries will result in the SIM Card being blocked again. You will be asked to
confirm the new PIN after you entered it. Simply re-enter the PIN you selected and hit ENTER.
Once the PIN has been successfully changed, you will be presented with a confirmation
message. Press any key on the numeric keypad to remove this announcement and start the
satellite search.
2.5 NO ODU CONNECTED
If you log on without connecting the ODU, the following message will be displayed after a short
period of time:
If you select Yes, the IDU will attempt to calibrate and the following failure report will be
displayed:
You may view the rest of the message by using the scroll down key. The terminal must be
switched off and on again to continue.
If you select No, the terminal will allow you to view/change those facilities available to your
access level.
2.6 SATELLITE SEARCH
After successfully logging on, a satellite must be selected and located to communicate with.
Page 27 of 122
There are two modes of operation for searching for a satellite, these are:
•
Mobile Mode
This is for use when finding a satellite from a new location,
or if the ODU has been moved since the last connection.
This mode can also be used to select a different satellite
from that currently selected.
•
Fixed Mode
This is for use when it is known that the ODU is pointing at
a satellite. For example, when the ODU is fixed to a
building, and it has already been aimed at a satellite.
To change the mode of operation, select ANTENNA MOUNTING from the Set up phone
menu.
The satellite search can be initiated from the main menu at any time.
•
•
•
Enter the main menu by pressing the MENU key.
Scroll down until you reach the Set Up Phone option by repeatedly pressing the
DOWN arrow key. Press ENTER to select this.
Select Seek Satellite from within this menu.
A menu map for this function is shown in Chapter 3.
2.7 MOBILE SEARCH
If you have not used the terminal before, the Mobile Mode satellite search starts with the
following display.
By pressing ENTER, you will then be presented with the first stage in searching for the satellite.
2.7.1
Specifying Your Location
The menu displays a list of continents for you to select from. It also has a Latitude/Longitude
option. If you know these (for example if you have a GPS system) you can enter your latitude
and longitude directly (see Section 2.7.2).
Use the UP and DOWN arrow keys to scroll through the list and press ENTER to select it. You
may also use the keypad to enter a letter as a shortcut. If the letter you wish to use is not the
first listed on the keypad then simply tap it the number of times necessary to select it (i.e. if you
need to select the letter “k” then tap the appropriate key twice).
Having selected a continent, a list of countries will be displayed for you to select from.
Page 28 of 122
Select the country in the same way you selected the continent.
You will then be presented with a list of locations (towns, cities etc.). Select the one closest to
where you are.
If you specified your location in this manner, skip Entering your Coordinates and go to Section
2.7.3.
2.7.2
Entering your Coordinates
Having selected Latitude/Longitude as your preferred method of specifying your location, you
will first be prompted for your latitude.
The latitude ranges from 90° North (the North Pole) through 0° (the equator) to 90° South (the
South Pole).
Enter your latitude using the numeric keypad, using the UP and DOWN arrow keys to toggle
between North and South. Once you are satisfied, press ENTER to store it and move on to
entering your longitude.
The longitude ranges from 180° West through 0° (Greenwich, London) to 180° East.
Enter your longitude using the numeric keys, using the UP and DOWN arrow keys to toggle
between West and East. Press ENTER to store it when you are satisfied.
Page 29 of 122
2.7.3
Selecting a Satellite
Having entered your location, the terminal will highlight the one with the strongest potential
signal strength. You are strongly recommended to use this unless you do not have line of site to
the satellite (Figure 1-13).
Select a satellite using the arrow keys as with other menus and press ENTER to confirm your
choice. The procedure in Section 2.7.4 must be followed if you do not have a SIM card or the
terminal is being operated for the first time. Otherwise it may be skipped and the procedure in
Section 2.7.5 followed.
2.7.4
Choose Service Provider
This procedure must be followed if you do not have a SIM card, the terminal is being operated
for the first time or the satellite has been changed.
Having selected the satellite, the screen will display:
Pressing ENTER will display the following:
Use the UP and DOWN arrow keys to scroll to Change provider and press ENTER to select.
You will now be presented with the following choices:
The Preferred providers option is for use with SIM cards only. Highlight Allowed providers,
press ENTER to display the following:
To choose your provider highlight Select provider and press ENTER. The following will then
be displayed:
Page 30 of 122
Use the Up and DOWN arrow keys to select the provider and press ENTER.
Select Set as default and press ENTER. The following screen will be displayed to confirm the
choice of provider:
Pressing the ENTER key will immediately take you to the procedure for Pointing the ODU.
2.7.5
Pointing the ODU
Having selected a satellite and a Service Provider, the unit will display the directional
information allowing you to point the ODU.
Searching for AOR-E alternates with Point antenna during the satellite search. You can exit the
satellite search at any time by pressing and holding the Cancel key.
While this screen is displayed, the terminal is trying to locate a signal from the selected satellite.
The ODU now has to be aimed using the Bearing and Elevation data provided.
Firstly, you should adjust the Bearing (the compass direction that the ODU is facing). The ODU
has a compass built in, located on top of the RF transceiver at the back of the flat panel. Ensure
that the IDU is removed from the ODU housing and that the compass is level otherwise an
incorrect reading may be given.
Page 31 of 122
Figure 2-1 ODU Compass Location
The Bearing starts at 0° which is facing due North, then increases clockwise with 90° facing East,
180° being South, and 270° facing West as illustrated. The Searching for AOR-E screen will
indicate the direction immediately after Bearing.
Figure 2-2 Bearing in relation to compass points
In the example shown, the terminal recommends a bearing of 197°, which is approximately
South (180°). Therefore, the ODU should be directed such that the face of the ODU points South.
IMPORTANT: The compass must be kept level to provide an accurate reading.
Once the direction has been aligned, you must adjust the angle of the ODU to the ground - the
elevation. In the example, the elevation is 29 degrees.
To adjust the angle, you need to loosen both the screws holding the main support arm to the
ODU. The elevation scale is on the left-hand side of the ODU.
Page 32 of 122
Figure 2-3 ODU Elevation Gradients
Adjust the leg until it is at the elevation indicated by the terminal then re-tighten the screws. At
this point, the ODU should be aimed roughly at the satellite.
When the terminal picks up a signal from the satellite, the display will alternate between:
On pressing the ENTER key, the display will then alternate between:
To accept the current settings, press the ENTER key. If you wish to try again then highlight Try
again by use of the right arrow key and press ENTER. This will return you to the main Satellite
Menu.
The bar is a visual indication of the strength of the signal. The strength is also displayed
numerically with a value ranging from 0 for no signal to 100 for an excellent signal. Peak
indicates the best signal found so far during this session. You should adjust the bearing and
elevation tiny amounts to maximise the signal strength.
The ODU may be aimed remotely from the terminal by utilising the audible “heart beat”.
Initially this will be a slow and steady beat. When the signal is strong enough for STORM to
find and recognise the satellite, the sound changes firstly to a regular one-second repetitive
beep then to a faster repetition. Press the green button located on the side of the ODU once.
The button will flash to indicate “zoom” mode is in operation. The audible signal is more
Page 33 of 122
sensitive to direction in “zoom” mode. Adjust the ODU in azimuth and elevation to obtain
either a maximum display reading and/or the highest pitched “buzz” – the highest signal.
When you are satisfied that you have obtained the best signal you can, press the ENTER key on
the IDU or the green button on the ODU. The display will confirm the selection.
Tip: Pressing the green button on the ODU to activate aiming whilst rotating the ODU is often
more convenient since it could be some distance away from the IDU. With a little experience
the whole pointing operation can be completed at the ODU.
The terminal will now automatically select the Spot Beam and complete the Ocean Region
registration.
Tip: If, for any reason, you do not wish to use the audible “heart beat” then you should use the
STORM GUI software to point the ODU as this provides the facility to switch this off (See
Section 6.6.4 for further information).
2.8
TERMINAL IDLE
The terminal is now ready for calls to be made.
You can now make a voice or data call.
•
•
•
Dial the number manually and use the handset on the terminal.
Access the address book and use the handset on the terminal.
Plug in an external device (e.g. ISDN) to make a call.
You may connect an ISDN terminal adapter on a PC to the ISDN port on the terminal at this
point to make a data call (e.g. connecting to the Internet or a remote company network). See the
Quick Start Guide for information on how to configure a PC for Dial-up Networking.
2.9
FIRST VOICE CALL
Later chapters will illustrate how to make use of the many features of the terminal, such as
using the address book to make calls.
Page 34 of 122
To make an analogue voice call, simply lift the handset and start dialling the number using the
numeric keypad.
Once you have dialled the number, press the # key to start the call (# is used to indicate that the
call string is complete).
IMPORTANT:
YOU MUST DIAL THE COMPLETE TELEPHONE NUMBER
THAT YOU ARE TRYING TO REACH, I.E. THE COUNTRY
CODE, ANY AREA CODE REQUIRED FOR THE REGION IN
THE COUNTRY, AND THEN THE NUMBER ITSELF.
For example 0044 1622 123456# where 0044 is the country code, 1622 is the area code less the
leading 0, 123456 is the telephone number and # is the number complete indicator.
IMPORTANT:
IF THE DEVICE CONNECTED TO THE STORM DOES NOT
HAVE THE # KEY THEN THE NUMBER MUST BE PRECEDED
BY 902.
2.10 SHORT DIAL CODES
STORM allows you to use short dial codes to dial numbers in the Phone Book. If you know the
Phone Book entry number then simply precede this with the “star code” **, key in the number
and press the ENTER key. The stored telephone number will then be called. The display will
show the name associated with the phone book entry number. The Phone Book is covered in
more detail in Section 3.4
2.11 ON HOOK DIALLING
A special feature of STORM is the On Hook Dialling facility for devices connected to the X.21
or RS449 ports. This allows the user to attach equipment that does not have the capability to
remotely initiate a call.
To use this facility, a “special star” code, *89*, must first be entered immediately followed by
the telephone number required:
For more information on setting up X.21 and RS449 ports, please refer to Section 5.1.
Page 35 of 122
Page 36 of 122
Chapter 3
Basic Terminal Functions
Introduction • Main Menu Map • Menu Function Summary • Phone Book Menu • Last Calls
Made • Last Calls Received • Default Net Provider • Stand-alone Operator • Time & Date •
Unattended/Manual • Lock/Unlock • Language •
Page 37 of 122
3
BASIC TERMINAL FUNCTIONS
This chapter describes basic operations that can be performed from the main menu on the
Storm terminal. It also introduces you to various nomenclatures used and explains their
concept and operation.
3.1 INTRODUCTION
Before attempting to change the default configuration of the terminal, it is important to
understand the essential elements necessary to achieve this. The following paragraphs briefly
describe these.
3.1.1
Inmarsat Mobile Number (IMN) Explained
A single terrestrial telephone number can share various services (e.g. voice, fax and data) and is
solely dependent upon the equipment that “accepts” the call. The Inmarsat Network, however,
assigns a unique telephone number for each service and then associates it with the Terminal
Identifier (TID) of the equipment capable of receiving it. These may include:
•
•
•
•
•
•
•
Up to 3 telephones attached to the terminal. Each telephone may have it’s own
telephone number.
A fax machine attached. This would require it’s own dedicated telephone number.
A modem attached. Again this would require it’s own dedicated telephone number.
A video conferencing telephone attached via the ISDN port.
High speed data interfaces.
Telephone numbers for high quality speech.
Telephone numbers for standard quality speech.
These telephone numbers are called Inmarsat Mobile Numbers (IMN).
To further confuse the casual user, a particular device may have more than one IMN allocated
to it. For example if there is only one handset then this may have all voice calls routed to it
(Standard Voice and High Quality Voice).
3.1.2
Call Types Explained
The Inmarsat Global Area Network provides a comprehensive service to allow you to make and
receive various types of voice and data related calls. These call types and their meanings are:
•
•
•
•
•
3.1.3
Std Voice – Standard analogue voice.
HQ Voice – High quality voice.
fax/modem – Used for analogue devices such as fax machines and modems.
64k HSD – 64k High Speed Data.
56K HSD – 56k High Speed Data.
Ports Explained
A port is the physical link to the various devices that may be connected to the terminal.
STORM provides the following ports:
•
•
•
•
•
•
•
ISDN port which provides High Quality voice or data connections of speeds up to
64kbps.
Configurable X.21 port.
Two RJ11 type ports for connection of telephones and fax machines.
Expansion port for 128kbps ISDN Bonding of two STORM terminals.
Configurable RS449 port.
USB port.
9 pin RS232 port for communication with a PC and other devices.
Page 38 of 122
These are identified on the terminal’s display as the following:
The terminal handset
Telephone port 1
Telephone port 2
RS449 port
X.21 port
Bonding port
ISDN equipment with no MSN defined
ISDN equipment with MSN set to 50
3.1.4
Terminal Identifier (TID)
The Terminal Identifier (TID) helps to identify the call type that should be used for a particular
IMN number. The TID is unique to a particular IMN for the terminal. A port, however, may be
assigned more than one TID. For example, if you wish to route all voice calls to a telephone
port then the port may be allocated an IMN and associated TID for Standard Voice and another
for High Quality Voice.
To simplify the correct allocation of TIDs, they are grouped according to their call type as
follows:
TID
1-80
81-96
97-112
113-144
145-254
255
Call Type
Standard voice
64k data
Analogue data (fax/modem)
56k Data
High Quality voice
SIM Standard voice
The relationship between the IMN and the TID is critical for the successful routing of the correct
call type to the appropriate device.
Should you wish to add an IMN then you must know the following before proceeding:
•
•
•
•
•
Name – This should reflect the service that the IMN is set up for (i.e. HQ Voice) and
is user configurable.
IMN – Provided by your dealer or service provider.
Call type – whether standard voice, data etc.
TID – normally provided by your dealer or service provider. If it is not then the next
available TID on the terminal for the particular service should be used (i.e. 4 –
Standard Voice). Always ensure that the TID is a decimal and not a hexadecimal
number (consult with your Dealer if you are unsure).
Port – the physical port that you want to route the incoming call to.
An example of the foregoing may be:
•
•
•
•
•
Name
IMN
Call type
TID
Port
- Fax
- 600003429
- fax/modem
- 98 (97 already in use)
Telephone Port 1
Page 39 of 122
The way the IMNs are stored in the terminal ensures that the relationship between call type and
TID is always seen. Therefore it is always easy to see the telephone number which a particular
port answers.
These numbers and their associated call type and TID will be set up by your Dealer when
registering the terminal. You should not normally be required to add or amend them.
3.1.5
Multiple Subscriber Number (MSN) Explained
The introduction of ISDN provided the capability of connecting numerous devices to an
individual ISDN line.
For this facility to function correctly and the incoming call to be identified by the correct device,
the device must have the capability to identify itself explicitly. This is achieved by allocating a
unique number to the device (normally user configurable – see devices handbook). This number
is the Multiple Subscriber Number (MSN).
The device may also be capable of handling different types of calls (e.g. video conferencing &
voice) and will have the facility to allocate more than one MSN. It is therefore important to
understand how to programme individual ISDN devices to ensure that they are routed
correctly when connected to the STORM terminal. You should refer to the individual device’s
manual before attempting to add or amend any ISDN equipment settings on the terminal.
3.2 MAIN MENU MAP
The main menu is accessed when the terminal is powered on and in the idle condition (i.e. no
call) by pressing the ON/MENU key.
The following diagram illustrates the structure of the main menu:
1 Phone book
Phone numbers
2 Last calls made
3 Last calls received
Set up Phone
5 Seek satellite
4 Inmarsat mobile numbers
6 Default net provider
7 Time & Date
8 Lock Phone
9 Antenna mounting
10 Hardware ports
Advanced
11 Call mapping
12 Maintenance
13 Power saving
16 Language
Page 40 of 122
English
French
Italian
Spanish
14 Call Meters
15 Access Level
To use the menu system:
•
•
•
•
•
Press ON/MENU to access the highest level menu.
Use the UP and DOWN keys to scroll through the list of available items.
Press the ENTER key to select the highlighted menu item.
To return to the previous selection, press the CANCEL key.
To return directly to the main menu, press the * key.
A typical example is shown below.
3.3
MENU FUNCTION SUMMARY
1
Phone book
Section 3.4
This menu provides access to numbers stored in the SIM Card
memory or the phone memory. You can add, edit and delete
entries in the phone book.
2
Last calls made
Provides details of calls made from the terminal.
Section 3.5
3
Last calls received
Provides details of calls received by the terminal.
Section 3.6
4
INMARSAT Mobile Number (IMN)
Section 3.7
Allows the authorised user to add Inmarsat Mobile Numbers
that are required to permit incoming calls to be accepted.
5
Seek satellite
Section 2.6
Use this option to locate and communicate with a satellite.
6
Default Net Provider
Section 3.8
Used to specify a default service provider to use in the current
ocean region.
7
Time & Date
Allows setting of the current time and date.
8
Lock/Unlock phone
Section 3.10
Used to lock or unlock the terminal. If locked, no outgoing
call may be made
9
Antenna mounting
Section 3.11
Used to lock or unlock the terminal. If locked, no outgoing
calls may be made.
10
Hardware Ports
Section 5.1
From here you can alter the configuration of the Hardware
Ports (e.g. ISDN, telephone1/2 etc.) including the default
destination telephone number.
Section 3.9
Page 41 of 122
3.4
11
Call mapping
Section 5.2
This option is used to view the call types to a specific port.
12
Maintenance
Allows the operator to view terminal statistics.
13
Power Saving
Section 5.4
This option allows you to switch on/off the LEDs and the
display backlight.
14
Call Meters
Allows the operator to view the call statistics.
15
Access
Section 5.6
Used to set restrictions on the terminal. Also used to change
the Access PIN.
16
Language
Section 3.12
Used to select the preferred language for the terminals menu
system.
Section 5.3
Section 5.5
PHONE BOOK MENU
Having selected the phone book menu item, you will be presented with a sub menu offering the
following options.
This sub menu is navigated in the same way as the main menu.
3.4.1
Find Entry by Name
Select this item if you wish to search for a phone number in the address book by the name of the
entry in the phone book.
The screen will show a section of the list of entries in the address book in alphabetical order.
This list is navigated in the same way as the main menu.
To go straight to an entry you may enter the first few characters of the name using the
alphanumeric keypad. For example to find the entry ‘Stuart’ do the following.
•
•
•
Press the 7 key 4 times to get the S character,
Press the 8 key once to get the T,
Press the 8 key twice to get the U.
Page 42 of 122
3.4.2
Find entry by code
Select Find entry by code if you wish to locate an entry in the phone book by the code assigned.
This is operated in a similar way to the Find Entry by Name menu in that it can be navigated by
the UP and DOWN keys. To take a shortcut to the entry you require, you may enter all or part
of the code using the keypad. The code number may be used as a short dial code to call the
number associated with it. See Section 2.10 for more information on this facility.
3.4.3
Entry Selection
Having found the required entry by either of the above methods you may press the ENTER key
to select the entry and edit the contents.
Alternatively, use the UP and DOWN keys to select one of the other options.
•
Extra information
Selecting this option allows you to view and/or edit additional information held
against a phone book entry such as E-Mail address, Postal address etc. Use the UP
and DOWN keys to scroll through the available extra information. To edit an item of
extra information, press ENTER when the desired item is highlighted. It may be
edited in the same way as the name or number.
The extended character set table is shown in Section 10.2.
•
Copy entry
The selected phone book entry may be duplicated by selecting this option. The
terminal will display the first free code number in the phone book, and the available
ranges of codes. You may edit the code or simply accept the default by pressing
ENTER. Press and hold the CANCEL key if you do not wish to copy the entry.
•
Call type
This allows you to specify the default type of call to use when the phone book entry
is called. Use the UP and DOWN arrow keys to select a call type, and press ENTER
to accept. If you do not wish to change the call type, press and hold CANCEL. Call
types can be standard voice, 64k HSD, 56k HSD, fax/modem or HQ voice.
•
Number
Selecting this allows the telephone number to be edited. Use the alphanumeric keys,
the LEFT and RIGHT arrow keys and CANCEL (DELETE) to edit the number. Press
Page 43 of 122
the ENTER key to store the modified number. To abandon editing the number
without saving the changes, press and hold the CANCEL button for a second.
IMPORTANT:
If you include the # character then the number will
automatically be dialled. To ensure that a call is not made by
mistake, it is recommended that the # character is not
included
•
Name
This option allows editing of the name associated with the phone book entry. As with
editing the number, use the alphanumeric keypad, LEFT and RIGHT arrow keys and
CANCEL (DELETE). To store the changes press ENTER or to abandon changes,
press and hold CANCEL.
•
Erase entry
Select this option to erase the phone book entry. You will be asked for confirmation.
Use the LEFT and RIGHT arrow keys to select Keep or Erase, and press ENTER to
confirm you selection. If you select erase, a confirmation will be displayed that the
entry has been erased.
3.4.4
Add Entry
Selecting Add Entry from the Phone book menu allows you to insert additional entries into the
phone book.
The first step is to enter the telephone number to add.
Enter the new telephone number using the keypad in the normal way, and press the ENTER
key when satisfied.
IMPORTANT:
If you include the # character then the number will automatically
be dialled. To ensure that a call is not made by mistake, it is
recommended that the # character is not included
After entering the number, you will be prompted for the name to associate with the entry, enter
this in the normal way (use the RIGHT arrow to move to the next character and press ENTER
when done).
Page 44 of 122
Finally, you are prompted for a code to store the entry against. The default will be the first free
entry in the phone book, but this may be edited. If a code is entered that is in use, you will be
asked if the existing entry should be overwritten. If you wish to keep this existing entry,
selecting Keep for the existing entry will allow a different code to be selected.
If a SIM card is inserted, you will be given the option to store the entry on the SIM card or the
terminal’s Phone Book.
Confirmation will be displayed when the entry has been successfully stored.
3.5
LAST CALLS MADE
Selecting Last calls made from the Phone numbers main menu allows you to review a list of
calls made recently from the terminal.
The terminal displays the telephone numbers of calls made. The most recent call is displayed
first.
Pressing the ENTER key will display options for the highlighted entry.
3.6
•
Add to phone book
Select this to add the number to the phone book. This will take you to the enter
number screen as covered in Section 3.4.3 but with the telephone number already
entered.
•
Details
Select this to view more details of the call such as time, duration & type of call. The
details can be browsed using the UP/DOWN keys.
LAST CALLS RECEIVED
The Last calls received option behaves exactly the same as Last calls made (Section 3.5). This is
not available if a SIM card is in use.
Page 45 of 122
3.7
INMARSAT MOBILE NUMBERS (IMN)
The Inmarsat Mobile Numbers (IMN) are used to receive calls for a particular service/device
connected to the terminal. STORM may have several Inmarsat Mobile Numbers (IMN)
allocated to it for different call types. For example an IMN may be set up for facsimile
transmissions and mapped to one of the 2 external telephone ports (RJ11). Similarly the other
port may be set up for High Quality calls. The Inmarsat Mobile Nos option allows you to view,
add or edit these numbers.
IMPORTANT:
3.7.1
THE IMN CAN ONLY BE ADDED/AMENDED IF THE ACCESS LEVEL IS
OWNER OR ABOVE.
Adding an Inmarsat Mobile Number
Selecting Add entry allows the authorised user to add a new IMN.
Once the phone number has been entered and the ENTER key pressed, an appropriate name
will be required. The name chosen should reflect the service nature of the IMN. In the
following example, the service is Voice IMN.
IMPORTANT:
ENSURE THAT EACH ENTRY HAS A UNIQUE NAME.
The next stage is to select a call type for the IMN:
Once the call type has been added, the next available TID for the chosen call type will be
displayed. To accept this (recommended), press the ENTER key. If you wish to select another
TID then it must be derived from the table in Section 3.1.4:
Page 46 of 122
The final stage in setting up the IMN is achieved by selecting a physical port for the IMN.
Scroll down the list and select the port required. Only valid ports will be listed for the type of
service (e.g. RS449 will not be an option for a standard voice call). Once the selection has been
made a confirmation screen will be displayed showing the settings selected.
3.7.2
View and/or Change Inmarsat Mobile Numbers
Any previously set IMNs may be listed and edited by selecting the appropriate entry.
By selecting Change and pressing ENTER, the entry may be edited or deleted.
By highlighting the appropriate line and pressing ENTER, you may amend the entry.
All changes will take immediate effect.
If you wish to delete an entry then scroll down to the Erase entry option and select it by
pressing the ENTER key. You will then be asked to either Keep or Erase the entry. If you select
Erase, a confirmation screen will be displayed.
Page 47 of 122
If an IMN has not been entered for the associated name, then the following will be displayed:
3.8
DEFAULT NET PROVIDER
The Default Net Provider menu is available from the Set Up Phone menu and allows the user
to view and set details of the default Service Provider.
Default net provider
Provider settings
Change provider
The two options within this menu allow you to:
•
•
Set details of the default service provider.
Set details of the terrestrial network identifier for the default service provider.
Initially, Default Net Provider will show the details for the currently selected satellite. In the
following example it is shown as Ottercom Net.
Use the UP and DOWN keys to scroll through the options, and press the ENTER key to change
the selected item.
3.8.1
Change Provider
Selecting this menu option allows you to define the default service provider for the currently
selected satellite. The Preferred provider setting may only be set if a SIM card is in use.
Selecting Allowed provider allows you to scroll through the list and press the ENTER key to
add, select or remove a provider.
Page 48 of 122
These options are only available to the Dealer. Should a User or Owner attempt to access them,
they will be presented with the following:
3.8.2
Provider Settings
Selecting the Provider Settings allows the user to specify the terrestrial network to route all calls
to.
If ENTER is pressed when the Terrestrial Network Identifier (TNID) is highlighted on the
Provider settings details screen, you may edit the TNID. The current setting will be displayed
by default.
Use the numeric keypad to enter the TNID for the default service provider. Press ENTER to
accept the changes or hold CANCEL to leave the current setting.
IMPORTANT:
3.9
The TNID is used by the Service Provider to route calls via a
specific terrestrial network and should not normally be changed.
Please consult your Dealer for advice before changing this.
TIME & DATE
The time and date menu allows you to view or update the current settings. On selection of the
Time & date menu, the current settings are displayed.
Page 49 of 122
Use the arrow keys to select either the time or the date then press ENTER to edit the selected
item.
Time and date are edited in the normal way with the keypad. The terminal will provide
instructions as to the expected format of input.
•
•
The time is expected in 24 hour hh:mm:ss format, i.e. half past 9 in the morning
would be entered as 09:30:00
The date is expected in dd/mm//yyyy format, i.e. November 9th 2000 would be
entered as 09/11/2000
If the entry is not a valid time or date, it will not be accepted.
3.10 LOCK/UNLOCK
The Lock/Unlock option allows you to “secure” the phone and prohibit use for outgoing calls.
All incoming calls will continue to be received.
To lock and unlock the phone, a PIN code is required. Setting this code is covered in Section
5.6.3.
The above example illustrates the phone being locked from an unlocked state. The code should
be entered using the keypad, and ENTER pressed when complete.
If a valid code has been entered, confirmation of the new state of the phone (locked or
unlocked) will be displayed.
The “key” will be displayed on the main screen to indicate that the terminal is locked for
outgoing calls.
Unlocking the phone is a reversal of this process.
3.11 ANTENNA MOUNTING
The Antenna mounting option allows the user to select between a Mobile and a Fixed
installation. In this context a Fixed installation is one where the antenna is permanently
mounted on a pole or other such device and is not intended to be moved.
Page 50 of 122
If No is selected then the following message will be displayed:
Selecting this option (the default factory setting) will require the user to log on and search for
the satellite every time that the terminal is powered on (Mobile).
If Yes is selected then the following will be displayed:
Selecting this option places the terminal in the Fixed mode. The user is not required to log on or
search for the satellite. When powered on, the terminal will automatically search and lock on to
the previously set satellite. It will be available for incoming calls. If you wish to make an
outgoing call, you will be prompted for the PIN number in the usual way. Should you attempt
to access/change any of the settings then the following message will appear:
You must now select the Advanced, Access Level, Change access level menu function to log on
to the terminal. Select the appropriate level and enter the PIN.
IMPORTANT:
Do not precede the number with either # or * as these characters
do not form part of the PIN.
You may find it easier to lift the handset and log on this way rather than navigate through the
Menu.
Should you wish to revert to a Mobile installation then you must select Antenna mounting and
choose No when asked if the antenna is mounted on a pole or building.
3.12 LANGUAGE
Use this menu to change the language used to display menu items. Selection of this menu will
display a list of available languages.
Page 51 of 122
Use the arrow keys to browse the available languages and press ENTER to select the currently
required item.
After selecting a different language a confirmation screen will be presented. Use the LEFT and
RIGHT arrow keys to alternate between languages, and press ENTER to confirm the selection.
The languages currently supported by STORM are English (default), French, Spanish and
Italian.
Page 52 of 122
Chapter 4
In Call Functions
Call in Progress Menu • Ending a Call • Call Duration Limit • Call Failures
Page 53 of 122
4
IN CALL FUNCTIONS
While a call is in progress the terminal displays the type of call, the number (or phone book
name) if available, and the duration of the call.
4.1 CALL IN PROGRESS MENU
To bring up the in call menu, press the CANCEL key during the call.
Call in progress
Continue
Hang up
Use the arrow keys and ENTER to select.
4.2 ENDING A CALL
The call may be terminated by selecting Hang up from the Call in progress menu. If this was
selected by mistake then press either Continue or the CANCEL key to continue with the call.
4.3 CALL DURATION LIMIT
A call may also be forced to end if it has exceeded the call duration limit that has been set on the
terminal (see Section 5.5). The terminal will display a warning before the call is ended allowing
you to politely end the call.
4.4
CALL FAILURES
There are numerous occasions when a call may fail to connect. Should this occur, you will be
presented with information relating to the failure. Should you continue to experience
difficulties, you should contact your Dealer or Service Provider for advice.
The following are examples of such reports. The information may be scrolled depending upon
the type of problem encountered. Inmarsat Failure Codes are listed in Section 8.2.
Page 54 of 122
Chapter 5
Advanced Functions
Hardware Ports • Call Mapping • Maintenance • Power Saving • Call Meters • Access
Page 55 of 122
5
ADVANCED FUNCTIONS
5.1
HARDWARE PORTS
The Hardware Ports menu allows the user to scroll through the list of hardware ports, select
one and view or modify it. This provides the capability of adding or re-directing a particular
IMN (telephone number) to another port for incoming calls.
Hardware Ports
Add hardware
Settings
Remove Hardware
Before attempting to add or change the Port Settings, you should ensure that the appropriate
IMN has been set up for the port that you will be adding/changing. Refer to Section 3.7.1 for
information on how to achieve this.
The Factory Default list for the Hardware Ports is:
•
•
•
•
•
•
•
•
•
•
•
•
•
Handset
Telephone Port 1
Telephone Port 2
Expansion Port
Bonding Slave
ISDN
ISDN MSN 10
ISDN MSN 11
ISDN MSN 12
ISDN MSN 20
ISDN MSN 30
ISDN MSN 40
ISDN MSN 50
The Bonding Slave is not user configurable. Should you wish to set the terminal up to receive
Bonded calls then refer to Section 9.2 on how to achieve this.
Should you wish to add a new ISDN device then you must select ISDN and enter the
appropriate MSN of the device you wish to use. Please refer to the device’s handbook for
further information on the MSN.
Tip: The occasional user may find it more beneficial to use the PC GUI hardware wizard rather
than the terminal’s MMI (Section 6.9.3).
The port mapping is normally set up by your Dealer or service provider prior to delivery and
should not normally be modified. Please consult your Dealer should you wish to do so.
Selecting an option will allow you to add, remove, view and/or amend the settings.
5.1.1
Add Hardware
Page 56 of 122
When the Add hardware option is selected, the following sequence is followed. It is a set of
questions designed to allow the user to easily add new equipment or change the configuration
of existing equipment:
Add Hardware
Menu
New ISDN device
Select Port
Receive Calls?
Enter ISDN MSN
No
Yes
Select IMN
IMN used by
another port
Replace?
Select Call Type
Make Calls?
Outgoing call type
is different
Change Outgoing
Call Type?
Port Settings
Menu
5.1.1.1
Select Port
The first step in adding hardware is to select the physical port you wish to connect the
hardware to.
Page 57 of 122
If you wish to add an ISDN device then you can optionally enter the MSN of the ISDN device.
5.1.1.2
Enter ISDN MSN
When you select the ISDN port without an MSN, you will be prompted for the MSN of the
ISDN device. If the ISDN device does not have an MSN assigned to it then the user can enter 0
and an MSN will not be used to communicate with the device.
5.1.1.3
Receive Calls?
Once you have selected the appropriate port, you will be asked if you wish to receive calls on
this port.
Selecting Yes will allow you to select from the list of IMN names already programmed into the
terminal. These do not have an associated IMN which must be added before proceeding (see
Section 3.7.1). You will now be presented with the options in Section 5.1.1.4.
IMPORTANT:
5.1.1.3.1
You must ensure that an IMN has been programmed for
the associated name otherwise the hardware port may
be unable to receive calls.
Select Call Type
If you do not wish to receive calls on the selected port then you will be asked to select the
outgoing call type. Only call types that are supported by the port selected will be displayed.
When you select the call type you wish to associate with outgoing calls on the port selected, it
will immediately be associate this with port. In the above example std voice calls will be made
from telephone port 1.
Page 58 of 122
5.1.1.4
Select IMN
This option allows you to select the IMN that the port will answer. Only IMNs that the port
supports are displayed. More than one IMN may be allocated to a port.
Selecting the highlighted option will allocate the IMN name to the port indicated. In the above
example, the IMN called Voice port 1 will now be directed to Telephone port 1. If the selected
IMN is already associated with another hardware port then the following screen will be
displayed:
If you select the Replace option in the above example, all incoming calls associated with the
IMN Voice port 1 will immediately be routed to the currently selected port. Telephone port 2
will not longer receive calls for this number. If you select Keep then you will be returned to the
list of IMNs to allow you to choose a different number.
If there are no compatible IMNs available for the port selected, you will be advised of this. You
may add an IMN (see Section 3.7.1) or leave unallocated. If you do not associate an IMN, the
terminal will not be able to accept incoming calls on the selected port. You may, however, make
outgoing calls.
5.1.1.5
Make Calls?
Once the appropriate choices have been made for Received calls, you must now decide if you
wish to make calls from the selected port.
Selecting Yes will map the call type associated with Received calls to the selected port. In the
above example, telephone port 1 will make calls of the type associated with the IMN selected in
Section 5.1.1.3. The default is always to make and receive the same call type for an individual
port.
If you select No, the Configuration Menu will display unknown. You will then be required to
set up the configuration options manually.
5.1.1.5.1
Change Outgoing Call Type?
If the default Outgoing Call type of the port is different to the call type selected via the IMN
then you will be asked if you wish to use the new call type.
Page 59 of 122
Selecting Yes will then present you with the Configuration Menu options. These options may
also be accessed by selecting Settings from the Hardware Port menu and highlighting the
appropriate hardware port (see Section 5.1.2)
5.1.2
Settings
The Settings menu allows the user to view/amend the current settings for an individual port.
Scroll down the list, highlight the hardware port you wish to view and press the ENTER key.
This will immediately take you to the Configuration menu.
5.1.2.1
Configuration
Selecting Config for the highlighted port will allow you to view or modify any of the individual
settings. The options presented will depend upon the hardware port selected:
•
Handset
Standard or High Quality Voice.
•
Telephone ports 1 and 2
Fax/modem in addition to Standard or HQ Voice. See
Section 9.1 for an example.
•
X.21
Select the protocol required.
•
RS449
•
Expansion Port
Select the protocol required. See Section 9.3 for an
example on how to set up the RS449 port.
This should be set as none. See Section 9.2 for
instructions on how to set up an ISDN bonded call.
•
Bonding Slave
No options. This port sets up automatically. See
Section 9.2 for instructions on how to set up an ISDN
bonded call.
•
ISDN
56k and 64k High Speed Data (HSD) in addition to
Standard or High Quality Voice and fax/modem.
It should be noted that the ISDN list could be extensive and is solely dependent upon the
amount of devices configured.
The simplest option is for the handset. Only standard or high quality voice may be directed to
this port. Select the appropriate option by highlighting it and pressing the ENTER key.
The following configuration options are only available for the X.21, RS449 and Expansion ports.
They should only be changed by an experienced user.
Page 60 of 122
•
•
•
Set as number - This allows you to set the configuration for the selected hardware
port. The number entered is derived from the state of the individual properties of
each pin for a particular port. Please contact customer support for further
information.
Advanced config - The options presented to you either toggle when selected or
present you with a further editing screen. Some options will be on by default and
may only change when another option is selected instead. The options available are
application specific. Please contact customer support for further information.
Protocol name(s) – the terminal may be pre-configured for specific types of
equipment or protocols. The following are the currently available protocols:
•
DTR/RRI, UDI (RS449)
The terminal will attempt to auto dial a
pre-stored number when DTR on the
connected device is set high. The
terminal will raise RRI when an
incoming call is received for this port.
•
No DTR, RRI Only, UDI
(RS449)
The user must use the on-hook dialling
facility to establish an outgoing call (see
Section 2.11). The terminal will raise
RRI when an incoming call is received
for this port. DTR will be ignored.
•
C/I, UDI (X.21)
The terminal will attempt to auto dial a
pre-stored number when C on the
connected device is set high. The
terminal will raise I when an incoming
call is received for this port.
•
No C, I only, UDI (X.21)
The user must use the on-hook dialling
facility to establish an outgoing call (see
Section 2.11). The terminal will raise I
when an incoming call is received for
this port. C will be ignored.
These may be added to as new equipment configurations are identified. For an
example on how to set up the RS449 port, refer to Section 9.3.
5.1.2.2
Telephone Number
The Tel no. screen shows the currently assigned IMN for the hardware port selected.
In the above example, the handset will ring if a call is received with the Voice handset IMN.
All calls made from the handset will be identified by the IMN associated with the Voice
handset. This may also be used for billing purposes (see Section 5.1.2.3).
If no IMN is assigned then the screen will display unknown. You may then assign an
appropriate IMN for the port selected:
Page 61 of 122
Highlight the IMN you wish to allocate to the port and press ENTER.
5.1.2.3
Bill To
The Bill to option is used to indicate to the network the “identity” of the call and may be used
for billing purposes. This is useful if more than one person is sharing a terminal and wishes to
use his “own” IMN to indicate to the called party who is calling. Select from the available list of
IMN names.
5.1.2.4
Autodial
The Auto Dial function is only available for X.21 and RS449 ports. This allows the terminal to
call the associated telephone number when the appropriate signal is received from the
connected device (i.e. DTR high).
Select X.21 or RS449 and scroll down until Autodial is highlighted and press ENTER. You may
now enter or edit the telephone number to be dialled and press ENTER to accept.
IMPORTANT:
Page 62 of 122
You must ensure that the number includes the #
otherwise the call will not be made.
5.1.2.5
Enable/Disable
This option allows the user to enable or disable the port if applicable. Possible states are yes, no
or unknown. When displayed, the terminal will attempt to identify if a telephone is connected
to the port indicated. The result of this check will be indicated. Therefore if yes is shown a
telephone has been identified. This option can be used to permanently enable external devices
connected to the telephone ports that cannot be detected by the terminal. The ENTER key is
used to toggle between the options.
5.1.3
Remove Hardware
The Remove hardware option allows the user to remove previously set IMNs associated with
the selected hardware port. Only those ports that have an incoming or outgoing call mapping
are displayed.
If Yes is selected, the user is presented with the following options:
The above option will remove the incoming IMN name associated with the hardware port
selected. The terminal will no longer answer the IMN.
Selecting Yes when asked to Remove an outgoing call type will present the user with the
currently associated call type for the hardware port selected. Highlighting and selecting a call
type will remove this from the associated hardware port. You will no longer be able to make
outgoing calls on the hardware port for the type of call removed. In the above example, you
will no longer be able to make standard voice calls from the handset.
5.2
CALL MAPPING
The Call Mapping menu allows the user to view incoming and outgoing mapping of call types
to the appropriate hardware ports. The Call Mapping cannot be amended from these options.
Page 63 of 122
5.2.1
Incoming Call Mapping
Incoming Call Mapping allows the user to view the current settings for a particular call type.
The numbers shown against the entries are the associated TIDs for the particular IMN (see
Section 3.1.4 for further information). Selecting the highlighted IMN will present you with the
following information:
•
•
•
•
•
Port – The physical port that the IMN is mapped to.
Incoming TID – The TID associated with the call type.
Actual TID – The TID associated with the call type.
Call Type – The call type associated with the IMN.
Redirected – This will reflect any changes made to a particular port for outgoing calls (i.e.
outgoing calls on the handset changed from Standard Voice to High Quality Voice).
5.2.2
Outgoing Call Mapping
Outgoing Call Mapping is the same as for Incoming Call Mapping and displays the current
settings for a particular call type.
5.2.3
Factory Settings
The Factory Settings options allow the Owner to reset the current Call Mapping (both
Incoming and Outgoing) to the factory defaults.
5.3
MAINTENANCE
The Maintenance menu displays information specific to the terminal and is primarily used by
the manufacturer for fault finding.
Version Information
Maintenance
Link Statistics
Restore Settings
Layout
Loopback (Dealer Only)
Page 64 of 122
5.3.1
Version Information
The Version Information will display details about the software version installed and the
associated files. This will also indicate what functionality is available and enabled (i.e. IPDS,
Land Mobile, STU III).
5.3.2
Link Statistics
The Link Statistics displays provide technical information on the current satellite connection.
This is useful if network problems are being experienced.
5.3.3
Restore Settings
This option allows the owner to restore or clear various settings for the terminal.
•
•
•
•
•
•
•
5.3.4
Reset Call Log – Clears the Call Log details.
Wipe Addresses – Clears the memory of all address information.
Reset Addresses – Removes all addresses except the factory defaults.
Clear Redirections – Clears all Call Mapping details. If cleared then the terminal
will be unable to make or receive calls. Should this be the case, you may restore the
Factory Default settings (see Section 5.2.3).
Reset Redirections – Resets the Call Mapping Redirections to the factory default
Reset MSR – Resets the LES and TNID access codes, the Ocean Region and Terminal
location to the factory defaults.
Reset MIR – Resets the Standalone Access Code. This is no longer used and should
be ignored.
Layout
This option allows the user to select between the Standard or Operator Logo Ready Screen:
5.3.5
Loopback (Dealer Only)
The Loopback option allows the Dealer to check the Bit Error Rate (BER) being experienced on
a call. This may be required if it is suspected that there is a problem with the terminal (i.e. calls
continually dropping).
Page 65 of 122
The Dealer should enter the appropriate telephone number of the service to activate the
loopback error checking. The call type is 64k HSD and cannot be changed. It should be noted
that the service provider will charge for this call.
Once the call has been established, the terminal will transmit a set data sequence. This will be
compared with the received data and the results shown as a BER error rate. A badly pointed
ODU will generate a high error rate. You should therefore ensure that the antenna has a signal
strength of at least 60 percent prior to commencing the test.
5.4
POWER SAVING
The Power Saving menu allows you to “fine tune” the terminal for optimum power saving.
5.4.1
Backlight Setting
You may select from permanently On, Off or a predetermined illumination time.
5.4.2
LED Setting
The LED Setting allows you to switch the Power and/or the Signal LEDs on or auto. If set to
Auto then the LEDs will flash occasionally to remind you that the terminal is on. Highlight the
option required and press the ENTER key to toggle between on and auto.
Page 66 of 122
5.5
CALL METERS
The Call Meters menu allows you to view the call meter times for all call types. The Dealer has
the additional option to restrict call times for all calls types.
5.5.1
Call Charges
If call charges are available then the charges for each call type will be displayed otherwise you
will be advised that call charges are not available.
This facility is only available when using a SIM card.
5.5.2
Max Call Time
This option allows you to view the time left for a particular call type or for all call types.
5.5.3
Total Call Times
You may view the total amount of time the terminal has been used for all call types or you may
select a particular type.
5.6
ACCESS
The Access menu within the main menu Advanced option consists of the following options.
Access
Disable Current PIN
Change Access Level
Set Lock Code
Set Access PIN
Restrict SIM use
Restrict Calls
Set Permissions
Page 67 of 122
These options allow the configuration of the security features of the unit. Each function is
explained in the following sections.
5.6.1
Disable current PIN
This allows the PIN for the current level to be disabled/enabled depending upon its current
state. If a SIM User or User PIN is disabled then the terminal will assume that access level
when the terminal is switched on.
Once the PIN has been entered, a confirmation screen will be displayed and the original screen
changed to read Enable current PIN.
5.6.2
Change Access Level
This allows you to change the access level to any of the following user types:
•
•
•
•
None
User
Owner
Dealer
The access levels displayed will depend upon your current level of access. For example if you
are logged on as Owner, you may only change to User and vice versa. You may only change
access levels if you are moving to a lower level or know the PIN of the higher level.
The following screen is skipped if the access level is being reduced (e.g. from owner to user).
When changing the PIN, if a SIM card is present its CHV1 is used as the user PIN.
The dialogue works like a PIN entry screen. When the ENTER key is pressed the PIN is
validated and if valid a confirmation screen is displayed.
Page 68 of 122
IMPORTANT:
5.6.3
Do not include the # or * characters. These are used to
identify to the terminal the level at which you wish to
log in and do not form part of the PIN.
Set Lock Code
This function is used to change the code required to lock or unlock the phone as described in
Section 3.10. You may still receive incoming calls but will not be able to make outgoing calls.
Selecting this function will prompt you to specify a new PIN number to be used for locking and
unlocking the phone. After entering the new code, the terminal will request a repeat of the code
to verify it.
This code will be required to lock and unlock the phone in the future. It may be wise to make a
note of the number in case it is forgotten, but do not store the note with the terminal.
5.6.4
Set Access PIN
This option allows you to input the current PIN for the current access level before changing it.
If a SIM card is present its CHV1 is used as the user PIN with the name “SIM PIN”. If the PIN
has been disabled a blank current PIN is required to re-enable it.
The owner can change the user PIN without knowing its current value by using the owner PIN
prefixed with a # as the current PIN. Similarly, the dealer PIN can be prefixed with a * to
change the owner PIN or the user PIN.
When the current PIN has been validated, you are then presented with the option to change the
PIN for the current access level. This is validated in the normal way.
Page 69 of 122
5.6.5
Restrict SIM Use
Selecting the Restrict SIM Use option allows the owner to select a SIM restriction.
This screen may be viewed at all access levels. However, the owner level access is required to
make changes. Simply highlight the entry and press the ENTER key to update the restriction.
The options available to the owner are:
•
•
•
•
No SIM – not allowed to use a SIM
Any SIM – use any SIM
This SIM only – use the current SIM only.
SIM only – can only be used if a SIM card is inserted
After the SIM restriction has been updated, the tick mark will be shown against the appropriate
entry to reassure the owner that the requested action has been performed.
5.6.6
Restrict Calls
The Restrict Calls option allows the dealer/owner to restrict calls made from the terminal.
Restrict Calls
Allowed LESs only
Bar Numbers
To phone book
To SIM list
The Dealer has the option to view and amend the list of LESs (Service Providers) available to
the user. This option is not available if a SIM card is in use. If this option is selected without the
appropriate access level or a SIM card is in use, the following will be displayed:
On selecting the Bar numbers option, the owner may view, amend, add and delete numbers
that the terminal will bar from calling. These may be complete numbers or prefixes.
Page 70 of 122
Once the Unrestricted option has been selected, a screen will be displayed advising you of the
changes.
The To phone list and To SIM list options are similar and provide the owner with a
mechanism to control what telephone numbers can be used on the terminal.
Once set, the option will be checked (√) to indicate that only the numbers currently in the phone
list may be used.
Pressing the ENTER key while the item is highlighted will automatically remove the Call
Restriction.
5.6.7
Set Permissions
The Set Permissions option allows the owner to make available certain features to a lower
access level. If the feature is enabled then it will be followed by a √. As an added security
precaution, the owner PIN must be entered for the change to be made.
he options available are self explanatory.
Page 71 of 122
Page 72 of 122
CHAPTER 6
PC SET UP
GUI • Connecting to the M4 Terminal • Access Control • Satellite Management • Address Book
Management • Call Management • Terminal Set-Up • Terminal Maintenance
Page 73 of 122
6
6.1
PC SETUP
INTRODUCTION
The STORM Terminal Graphical User Interface (GUI) software package enables easy
configuration and operation of the STORM terminal. The GUI is capable of carrying out most of
the functions of the integral LCD display with additional facilities for integrating the terminal
with standard software packages (e.g. Microsoft Outlook, Excel).
The STORM GUI has a context sensitive Help capability which may be invoked by pressing the
F1 key or the
key at any time. Because of this the following paragraphs will only briefly
explain the operation of the GUI.
The STORM GUI is implemented as a standard windows program, capable of running on any
of the following operating systems:
•
•
•
•
•
Windows 95
Windows 98
Windows 2000
Windows NT Version 4.0
Windows Millennium
In order for the GUI to operate it must be installed on a PC and the PC connected to the STORM
Terminal using a serial RS232 cable. Because the GUI needs to interrogate the terminal for most
of its functions, all GUI operations are disabled unless this link is available.
The STORM terminal operates under four different access levels, each of which has a different
PIN (Level <None> has no PIN). Each level has access to different facilities. The following
access levels are available:
•
•
•
•
None
User
Owner
Dealer
If a SIM card is present then the dialog box in Figure 6-6 will be displayed.
6.2
INSTALLING THE SOFTWARE
The STORM software is supplied on a CD-ROM. Ensure that the PC is connected to the
STORM terminal via the serial port, insert the CD into the PC and either follow the on-screen
instructions or navigate to the GUI folder, open, select and run setup.exe.
6.3
GUI
The GUI is implemented using an explorer style interface. If the current access level is not
authorised for a particular function, the appropriate menu item will be greyed out, as will the
associated button (if any). All common commands are accessible via menus/toolbar buttons
that display additional dialog boxes. Figure 6-1 shows the layout of the initial display (Satellite
Management).
Page 74 of 122
Figure 6-1 Screen Layout
Should you wish to access/view the other main functions then selecting View from the menu
will display a list of all available views (Figure 6-2). You may also use the appropriate toolbar
button to directly access the functions.
Figure 6-2 Example Drop Down Menu
The Help facility may be invoked by either selecting Help from the drop-down menu,
depressing the
button from the toolbar or pressing the F1 key at any time. Help is context
sensitive and will open with the information relative to the currently active window.
Page 75 of 122
6.4
CONNECTING TO THE STORM TERMINAL
When the GUI is started it attempts to connect to the Storm terminal with one of the following
results:
•
•
•
6.4.1
Connection successfully established
Connection failed (Hardware Failure)
Connection failed (Terminal not found)
Connection successfully established
Once a connection has been successfully established the GUI interrogates the terminal to get the
current access level. If the access level is <None> then you are prompted to log-in as in Section
6.5, otherwise the GUI will be available as in Figure 6-1.
6.4.2
Connection Failed
If the connection failed due to a hardware problem (e.g. COM port failed to open) or the
terminal was not found (RS232 cable not connected/faulty) then the dialog in Figure 6-3 is
displayed.
Figure 6-3 Connection Failed
You can choose to close the GUI or adjust the connection settings. If you choose to adjust the
connection settings then proceed to Section 6.4.3.
6.4.3
Adjust Connection Settings
When you choose to adjust the connection settings the dialog in Figure 6-4 is displayed. The
currently assigned COM port will be highlighted. To change this, simply highlight the correct
port and select <OK>.
Figure 6-4 Port Settings
Page 76 of 122
6.5
TERMINAL ACCESS CONTROL
Log-in and PIN configuration is handled via a “Terminal Access” menu. The dialog in Figure
6-5 will be displayed to enable you to log-in to the terminal
Figure 6-5 Log-In to Terminal
A message box is displayed if the PIN is incorrect and you are returned to this dialog. Selection
of <Cancel> logs the operator in as <None>. If you log in as <None>, the GUI will still function
but you will be unable to access any of the functions. This may be of use if you only wish to
view the current setup of the terminal.
If a SIM card is present then the Login screen will be that shown in Figure 6-6.
Figure 6-6 SIM Card Log In Dialog
To log on as an Owner (PIN2) on a SIM card, first log on as a User (Figure 6-6) and then Log on
again. This will then present you with the dialog shown in Figure 6-7.
Figure 6-7 SIM Card Owner (PIN2) Log in Dialog
Page 77 of 122
If the authentication is successful then you are presented with the GUI as in Figure 6-1.
You cannot change or modify any of the PINs from the GUI software. To change PINs, you
must log on to the terminal and select the appropriate menu item from the Advanced options
(see Section 5.6)
IMPORTANT:
6.6
Do not include either the # or * characters as they are only required
when logging in directly from the terminal.
SATELLITE MANAGEMENT
The satellite management feature is the default view.
6.6.1
Select Location
The “Select Location” facility allows you to select a location from a list or enter the
latitude/longitude for your current position. The software will then calculate the position of all
the INMARSAT satellites and display the positions of all the visible ones to you. The
recommended (highest elevation) satellite will be highlighted. Selection of a satellite will
initiate the satellite search sequence.
Figure 6-8 Select Location
6.6.2
Selecting a satellite
Figure 6-9 shows the dialog box used to allow selection of a satellite.
Page 78 of 122
Figure 6-9 Select Satellite
Selection of a new satellite commands the terminal to search for the selected satellite. The main
dialog will indicate the satellites visible from the location entered with the recommended
satellite (strongest signal) highlighted in red. You should use this unless obstructions are such
that you cannot get a clear line of sight (see Section 2.6 for further information on searching for
a satellite).
6.6.3
Select Service Provider
To select the service provider the dialog as in Figure 6-10 will be displayed.
Figure 6-10 Select Service Provider
This dialog allows the LES and TNID to be selected for each ocean region.
6.6.4
ODU Pointing
The dialog in Figure 6-11 will be displayed when entering the ODU pointing mode.
Page 79 of 122
Figure 6-11 ODU Pointing
You may use this dialog to mute the audible sound on the ODU if you so wish. Once the ODU
has been successfully pointed, pressing the STOP button will return you to the Satellite
Management dialog with the current signal strength indicated as shown in Figure 6-1.
6.7
ADDRESS BOOK MANAGEMENT
The address book management feature is implemented as a separate panel. This panel is as
displayed in Figure 6-12.
Figure 6-12 Address Book Management
Page 80 of 122
The terminal contains two address books; one on the terminal and one on the SIM. Both
address books can be configured from the same panel.
The following information is stored in the address book for each address entry:
•
•
•
•
•
•
•
Short code
Name
Telephone Number
Credit Card Number
Email address
Home Address
Webb Address
The following options are available:
•
•
•
•
•
6.7.1
Add an address – See Section 6.7.1
Modify an address – See Section 6.7.2
Delete an address - See Section 6.7.3
Select the columns to display – See Section 6.7.4
Address Book Update Wizard – See Section 6.7.5
Adding an address
Figure 6-13 Add Address
When adding an address the dialog shown in Figure 6-13 is displayed. A name and number
must be entered. You can optionally add a short-code or allow the terminal to insert in the first
available slot. You must also select the call type associated with the name. All other address
details are optional. Selection of OK will add the address to the terminal or SIM address book.
6.7.2
Modify an address
When modifying an address the same dialog as for adding an address will be displayed with all
fields filled in. Selection of <OK> will save any entered changes.
Page 81 of 122
6.7.3
Delete an address
When an address is selected for deletion a message box similar to Figure 6-14 will be displayed:
Figure 6-14 Confirm Address Deletion
Note that it is possible to select several items for deletion in one operation.
6.7.4
Select Address Book Columns
In order to de-clutter the display it is possible to select which address components are displayed
in the address panel. The dialog as shown in Figure 6-15 is used to configure this display.
Figure 6-15 Select Address Book Columns
6.7.5
Address Book Update Wizard
The address book update wizard is able to add and update address book entries from a MAPI
source (such as Microsoft Outlook or possibly other E-mail providers). Selection of the wizard
will bring up a standard windows style wizard with several pages guiding you through the
necessary steps.
When this option is selected, you are prompted to log in to a mail system using standard
windows mail log-in dialogs.
6.7.6
Address book wizard – step 1
The first step of the wizard is shown in Figure 6-16.
Page 82 of 122
Figure 6-16 Address Book Wizard (Step 1)
The first step of the address book presents a “tree control” which shows all the installed address
books. The operator has to select an address book before proceeding to the next step.
6.7.7
The second step of the wizard is shown in Figure 6-17.
The second step of the address book wizard lists all the addresses from the address book
selected in step one and allows you to select which addresses to add to the terminal or SIM
address book.
Page 83 of 122
6.7.8
The final step of the wizard is shown in Figure 6-18.
This final step of the wizard asks for options on how to update the address book. For existing
entries the following options are available:
•
•
•
Update – i.e. delete all telephone number and add new ones
Add new Entry – Add as a new entry leading to a duplicate name
Ignore – Ignore this address entry
MAPI address books can store several telephone numbers against a single address entry whilst
the Storm terminal can only store one. Therefore if there is more than one telephone number
against an entry, the wizard will create more than one terminal entry that you can append text
to distinguish it. For example:
•
•
Fred Bloggs (Home)
Fred Bloggs (Work)
The operator can also choose not to add home telephone numbers, for example, by unchecking
the appropriate check boxes.
Only entries with telephone numbers in MAPI will be added, if there is no number then no
entry will be added.
6.8
CALL HANDLING
The call handling panel allows access to the Call Log facilities
6.8.1
Interrogation of the call logs
When the call log is selected the screen in Figure 6-19 is displayed.
Page 84 of 122
Figure 6-19 Call Log
You may Export the Call Logs as a text file or use the Excel button to save as an Excel
spreadsheet.
In order to de-clutter the display it is possible to select which call components are displayed in
the address panel by selecting the Columns option.
6.9
6.9.1
SET-UP
Set the Date / Time for the terminal
To configure the date / time for the terminal the dialog in Figure 6-20 is displayed.
Figure 6-20 Set Terminal Date/Time
This gives you two options:
•
•
Set a new entered time
Update the terminal to the same as the PC clock
Page 85 of 122
6.9.2
Set Call Restrictions
To set the call restrictions the dialog in Figure 6-21 is used. Calls can be restricted to those in a
phone book or unrestricted. Additionally a list of barred numbers / prefixes can be entered
that override any other restriction.
Figure 6-21 Configure Call Restrictions
6.9.3
Call Map Setup Wizard
The Terminal Setup view allows you to manage the incoming and outgoing call mapping for
the terminal. The dialog in Figure 6-22 is used to manage the call map.
Figure 6-22 Call Mapping
For the ISDN port the MSN number is also shown.
You may highlight an entry and either Modify or Delete it. You may also use the Call Map
Wizard to create new entries (Figure 6-23). The Wizard is far simpler to use than the method
employed on the terminal. It is therefore recommended that this method be used whenever
Page 86 of 122
possible. Another advantage in using the GUI to map the hardware ports is that you may save
the current map for future use. You may also import a previously saved configuration should
you wish to do so. This allows you to set up a default configuration for multiple terminals.
Figure 6-23 Call Map Wizard
6.10 GUI SHUT DOWN
Once all changes and amendments have been made, you must close the STORM GUI to operate
the terminal.
Page 87 of 122
Page 88 of 122
Chapter 7
Software Tools
Upgrade • Diagnostic
Page 89 of 122
7
SOFTWARE TOOLS
The accompanying CD-ROM contains software tools that allow you to upgrade your terminal
with the latest version of software and to debug your terminal should you experience problems.
A user with general PC knowledge should be able to successfully install and use these tools.
7.1
UPGRADE
The Upgrade software provides the mechanism to install the latest STORM Terminal software.
The software must be installed on a PC and the PC connected to the terminal using a standard
RS232 cable.
7.1.1
Software Installation
Insert the CD-ROM into the PC. Navigate to the Upgrade folder and copy the winupgrade.exe
file to an appropriate folder on your hard drive (e.g. c:\upgrade).
7.1.2
Instructions for Use
From time to time, EMS SATCOM UK, Ltd will release new versions of software. These will be
available on our web site (free) and CD-ROM (at a minimal charge). You will require either
Winzip © or another unpack utility to allow you to unzip the files.
In order for you to successfully upgrade your terminal, you must follow the accompanying
instructions explicitly. Failure to do so could result in a return to factory for re-programming
of the terminal. A copy of these instructions is distributed with the software.
7.1.2.1
STORM Terminal Software Upgrade Procedure
In order to successfully upgrade the STORM terminal software new image and location map
files must be installed.
You will require a PC running either Windows 95, 98, ME, NT 4 or Windows 2000, an RS232
cable and the supplied software files.
7.1.2.2
Setup
If the files were downloaded from our web site, you should unzip them into the folder where
the upgrade software resides (e.g. c:\upgrade). The winupgrade software is also distributed
with the upgrade files.
Connect the RS232 cable between any of the PC’s serial ports and the terminal’s RS232 port.
7.1.2.3
Programming
Ensure that the installation PC is correctly connected to the terminal and that the terminal is in
Standby mode (i.e. power applied but the terminal switched off).
Navigate to the directory in which the software resides and run the winupgrade program
(ensure that all of the upgrade files also reside in this directory).
Page 90 of 122
Figure 7-1 - Storm GAN Upgrade Program
When the initial dialog box is displayed, depress the NEXT button after ensuring that the PC is
correctly connected to the terminal. A list of all terminal upgrade releases and location map
files found in the current directory will be displayed (Figure 7-2).
Figure 7-2 - Select the Image File
Select the appropriate upgrade, for example “M4 terminal Upgrade to Release 2.4”, by
highlighting the desired upgrade and pressing NEXT.
If there are no files in the current directory, you will be advised of this (Figure 7-3). You should
exit the programme, ensure that the files are all copied to the same directory as the upgrade
software and run winupgrade again.
Page 91 of 122
Figure 7-3 - No Files Found
The program will now check to ensure that it can communicate with the terminal.
Figure 7-4 - No Terminal Found
If winupgrade cannot communicate with the terminal on any of the COM ports, it will display
the dialog box as shown in Figure 7-4. You should either depress the BACK button and check
the connections or depress the CANCEL button and investigate the problem further.
Page 92 of 122
Figure 7-5 - COM Port Found
When winupgrade successfully detects the terminal, it will indicate this as shown in Figure 7-5.
Depress the NEXT button to continue.
Figure 7-6 - Select Code to Program
You will now be presented with confirmation of your selection (Figure 7-2). Select NEXT to
commence programming the terminal or BACK if you wish to select another file.
Figure 7-7 - Confirm Upgrade
Page 93 of 122
You will be presented with a final request to proceed with programming the terminal (Figure
7-7). If you wish to continue then press the OK button, otherwise press the CANCEL button to
return to the previous dialog box confirming selection of the code (Figure 7-6).
Figure 7-8 - Programming Status
Once the programming commences, you will be unable to cancel it. Should power be removed
or lost during programming, however, the dialog box in Figure 7-9 will be displayed.
Figure 7-9 - Upgrade Failed
You should either press FINISH or CANCEL and run winupgrade again.
Once the terminal has been successfully upgraded with the selected file, the dialog box in
Figure 7-10 will be displayed.
Page 94 of 122
Figure 7-10 - Upgrade Successful
The terminal must be power cycled to complete the upgrade. Remove the power supply and
press the Shift+Menu keys on the terminal (if batteries are inserted). Failure to do this will
result in incorrect operation of the terminal.
The foregoing procedure should now be repeated for the remaining file.
7.2
STORM DIAGNOSTIC PROGRAMME
The Diagnostic software is used to help identify any potential problems that the user may have
with STORM. The software must be installed on a PC and the PC connected to the terminal
using a standard RS232 cable.
The program will capture the current status of the terminal and save it to a text file. This file
may then be e-mailed to our support team for analysis and advice.
7.2.1
Software Installation
Insert the CD-ROM into the PC. Navigate to the Upgrade folder and copy the
m4dumpdebug.exe file to an appropriate folder on your hard drive (e.g. c:\diag).
7.2.2
Instructions for Use
Connect the PC with the debug software to the STORM terminal via a standard RS232 serial
cable. Navigate to the folder that the debug software was saved in and run stormdiag.exe.
Page 95 of 122
Figure 7-11 STORM Diagnostic Program Start-up Screen
Once the software is running on the PC, you should attempt to replicate the problem being
experienced on the terminal. When the terminal is in a “fault condition”, follow the on-screen
prompts of the debug software and capture and save the file. You may now e-mail this file to
our support team who will advise you of any remedial action required.
Page 96 of 122
Chapter 8
Troubleshooting
Diagnostic Table • Fault Definitions • Return Material Authorisation
Page 97 of 122
8
TROUBLESHOOTING
8.1
DIAGNOSTIC TABLE
Problem
The STORM Terminal
does not light up.
•
•
The Access PIN code
appears to be invalid.
The STORM Terminal
cannot find the satellite.
Problem cause
The modem unit is
not turned on.
The battery needs
recharging.
•
•
•
The battery is not
inserted properly, or
contacts dirty or
damaged.
•
•
The code may have
been changed.
•
The Access Phone PIN is reset
to the default code by logging
in as owner.
•
The SIM Card can only be
unblocked using a PUK code
(PIN Unblock Key). Contact
the Net service provider to
obtain the PUK.
•
Check for correct position of
the ODU. Check that no
obstacles block the line of site
to the satellite (see Figure
1-13).
Window glass may reduce the
signal level significantly.
Check that the coaxial cable is
connected properly.
If accessible, try another ODU
unit.
•
The signal strength is
either weak or not
present.
•
•
•
The STORM Terminal
functions abnormally
•
Faulty or no power.
•
•
Unsuccessful Call
Attempt
•
The called party is
busy
•
•
Page 98 of 122
Action
Press the On/Menu key for 2
seconds.
If needed, connect the
universal adapter for
powering/charging.
Ensure that the batteries are
correctly seated.
Turn off power and
disconnect power
cable/battery.
Connect power cable/battery,
and switch on again.
Call the Net service provider.
If unsuccessful, wait for some
time and try again.
Terminal is not properly
commissioned. Check with
the Net service provider.
•
The batteries are not
fully charged
•
•
The satellite signal
strength is weak
•
There is no indication
that the batteries are
charging when I connect
the DC power supply
•
The batteries are
either not inserted or
are incorrectly fitted
•
Check that the batteries are
installed and fitted correctly
(Section 1.3.6).
Problems with telefax
•
Incomplete dialling
•
•
Service not
commissioned
System transmission
delays.
•
Remember to press ‘#’ as last
digit before starting
transmission.
Try a different fax machine.
Check that a Group 4G fax is
used on the ISDN interface,
and Group 3 fax is used via
the analogue/ISDN adapter.
Wrong PC settings
•
The battery life is short
•
Problems with data
communication
•
•
Problem with routing of
calls on an ISDN device
8.2
•
MSN number not
entered properly.
•
Fully discharge and then
charge the batteries for at
least 12 hours prior to use.
Re-align the antenna to
improve the signal strength
Check the PC program
settings, and if necessary
extend the timeout intervals.
Contact the PC application
vendor for help.
Make sure that the MSN
number entered into the
terminal is also entered into
connected equipment.
NETWORK FAULT DEFINITIONS
The Network Fault Definitions that appear on the terminal are based directly on the cause code
definitions provided by Inmarsat. The hexadecimal fault codes shown are defined as follows:
1001
1011
1012
1021
1081
1091
1092
1143
1145
1146
11A0
11D1
11D2
11D3
11D4
Call cleared by MES terminal
Call failed, MES terminal busy
Call cleared, MES terminal busy
Call failed, MES time-out (no answer)
Call failed, MES terminal not installed
Call failed, MES terminal out-of-service
Call cleared, MES terminal out-of-service
Offered call cleared, pre-empted at MES
Attempted call cleared, pre-empted at MES
Attempted call abandoned by MES terminal
Call cleared, credit card not accepted
Call failed, Request data invalid
Call failed, insufficient digits in service address
Call failed, invalid service address
Call cleared, credit card data information invalid
Page 99 of 122
11D5
11D6
11E0
11E1
1202
1281
1291
12B1
12C2
12C3
12C4
12C5
12C6
12C7
12C8
12D1
12D2
1351
1361
1362
1391
1392
1393
1451
1452
1502
1551
1581
1591
1592
15A1
15A2
15A3
15A4
15A5
15A6
15B1
15C1
15C2
15C3
15C4
15C5
15C7
15C9
15CA
15CB
15CC
15CD
Call cleared, invalid country code
Call cleared, PID information is not consistent
Call cleared, invalid credit card PIN at this LES
Call cleared, too many invalid credit card call attempts
Handover, MES ready
Call failed, MES cannot accept
Call failed, MES cannot accept at present
Call cleared by MES for unspecified reason
Call cleared, no credit card valid message received
Call failed, MES time-out (no terrestrial answer)
Call cleared, authentication query not received
Call cleared, supplementary services signalling error
Handover failed, LES not detected
Call failed, Spot-beam data invalid
Call failed, invalid scrambling vector
Call cleared, insufficient free memory
Call cleared by MES cable unwrap
Call cleared, long interruption in reception at MES
Call cleared, travelled distance exceeds 700km
Call cleared, spot beam transition
Call cleared, cooperative mode
Call failed, terrestrial circuits congested
Call failed, LES congested (no channel and no circuit)
Handover, LES ready, normal clear
Call failed, LES congested (no channel)
Call failed, service not provided at this LES
Call failed, service temporarily not available at this LES
Call cleared, credit card type not supported
Call failed, MES not authorised at this LES
Call failed, service not authorised at this LES
Call cleared, credit card not authorised
Call cleared, authentication reply invalid
Call failed, PID not authorised for any service
Call failed, PID not authorised for requested service
Call cleared by LES for unspecified reason
Call failed, LES time-out (no assignment)
Call failed, LES time-out (no service address)
Call failed, LES time-out (no scrambling vector)
Call failed, no service address and no scrambling vector
Call cleared, incomplete credit card data information
Call failed, LES time-out (no MES Connect)
Call cleared, no authentication reply
Call cleared, notification ack not received
Call cleared, invalid sequence number in notification ack
Handover failed, no response to request
Handover failed, MES not ready
Page 100 of 122
15D1
15E1
1651
1661
1662
16C2
16C3
1790
1791
1811
1812
1844
1851
1852
1853
1854
1856
18A2
18A3
18B1
18D1
1F01
1F11
1F21
1F61
1F62
8.3
Call failed, LES time-out (invalid assignment)
Call cleared but MES still transmitting (FAULT)
Call failed, LES congested (no channel unit)
Call failed, long interruption in reception at LES
LES long term blockage of SCPC MES
LES missing MES SCPC
Handover failed, MES not detected
Call cleared, failure credit card validation process
Call cleared, failure authentication process
NCS MES ID busy
MCS MES ID busy IPDS
Call cleared, NCS initiated preemption
Call failed, satellite congestion
Call failed, satellite congestion
Call failed, lease channel congestion
Call failed, MES outside spot beam coverage area
Handover failed, channel not available
Call failed, MES not authorised
Call failed, LES not authorised
Call failed by NCS for unspecified reason
Call failed, invalid call request
Call cleared by terrestrial circuit
Call failed, terrestrial party busy
Call failed, LES time-out (no answer)
Call failed, terrestrial circuit failure
Call failed, early clear by terrestrial circuit
RETURN MATERIAL AUTHORISATION
To return equipment to EMS SATCOM for repair, this RMA (Return Material Authorisation)
procedure must be followed. Failure to comply with this procedure may cause shipping delays
and additional charges. This procedure applies equally to Distributors and customers.
If the equipment was purchased from an authorised Distributor, the Distributor must be
contacted and the return made through them in the first instance.
8.3.1
Warranty Returns
Equipment that qualifies for warranty repair can be returned to EMS for repair or replacement
at our discretion. The customer shall pay the shipping costs to EMS and EMS shall pay for the
shipping costs to return the repaired/replaced unit to the customer.
8.3.2
Non-Warranty Returns
Equipment that fails to work properly because of improper or negligent use, abuse, shipping
damage or any other condition not covered by our warranty can still be returned to EMS for
repair or replacement at our discretion. The customer will be notified of the cost to repair or
replace the unit prior to invoicing for the repair or replacement. The customer shall pay for the
shipping costs to and from EMS SATCOM.
Page 101 of 122
8.3.3
Repackaging Requirements
Any equipment returned to EMS SATCOM must be returned in an approved shipping
container. Failure to do so may invalidate the warranty.
If no such container is available, one can be ordered from EMS SATCOM Customer Service
when requesting the RMA number.
8.3.4
RMA Procedure
Please ensure that you have the following information ready prior to calling the Customer
Service Centre:
•
•
•
•
•
Model (i.e. STORM)
Unit Serial Number
Inmarsat Serial Number
Description of fault/failure
Purchase Order Number
Call EMS SATCOM Customer Service on +44 (0)1684 290020 or email to
[email protected] and request an RMA number and shipping container, if required.
Pack the faulty equipment in an approved shipping container. Write the RMA number on the
outside of the shipping container and ship to either:
“RMA Number”
EMS SATCOM UK, Ltd
Green Lane
Ashchurch
Tewkesbury
Gloucestershire
GL20 8HD
United Kingdom
Or
“RMA Number”
EMS Technologies
1725 Woodward Drive
Ottawa, Ontario, CANADA
K2C 0P9
as advised by our support staff.
Page 102 of 122
Chapter 9
Hardware Port Configurations
Adding a Facsimile Machine • Setting up the Expansion Port for Bonded Calls •
Configuring the RS449 Port
Page 103 of 122
9
9.1
HARDWARE PORT CONFIGURATIONS
ADDING A FACSIMILE MACHINE
The following example shows the steps necessary to add a fax machine to telephone port 2 via
the Advanced Hardware Ports menu:
Select the Add Hardware option from the
Hardware Ports menu.
Select the port you wish to connect the fax
machine to (telephone port 2).
You will be asked if you wish to receive calls on
this port. Select Yes.
Select the IMN that will be used to call the fax
machine. In this example, it will be the IMN
associated with 3k1 Audio.
The default setting for 3k1 Audio is ISDN MSN
20. It is therefore necessary to re-allocate it to
telephone port 2. Select Replace.
As an IMN has already been chosen for
incoming calls, the terminal asks if you wish to
make the outgoing call type the same (call type
identified from the IMN record for 3k1 Audio).
Select Yes.
The fax machine is now linked to telephone port
2 and configured for fax/modem use.
Tel no.:3k1 Audio
Bill to:3k1 Audio
Page 104 of 122
This is the name of the
IMN for a fax call to this
port.
This is the IMN
“reported” back to the
LES. The LES may use
this for caller ID or split
billing purposes.
9.2
SETTING UP THE EXPANSION PORT FOR BONDED ISDN CALLS
STORM uniquely allows the user to bond 2 terminals to make 128K ISDN calls. The user must
connect both terminals via the expansion port with the proprietary bonding cable. The cable
may be connected when the terminals are either switched on or off. When successfully
attached, the <> icon will be displayed on both terminals. The “Master” terminal is that which
has the physical ISDN device attached.
The terminals do not require any special configurations for making outgoing calls. Incoming
calls, however, do have to be routed correctly on the “Slave” terminal otherwise the call will
fail. To receive incoming 128k calls, the originating equipment ( i.e. the equipment making the
call) must be set up to make two 64k connections. It should first dial the 64k HSD IMN for the
“Master” terminal and then the 64k HSD IMN for the “Slave” terminal (if the calling equipment
has the capability to delay the second call this should be set otherwise it is possible that the first
call to be connected to the Mobile link will be the Slave. If this occurs bonding will not be
successful.
The terminal designated the “Slave” must route incoming 64k HSD calls via its expansion port.
This is explained by the following diagrams, showing the “Add hardware” menu from the
Hardware Ports option in the Advanced menu.
Note: The following will change the existing call mapping of 64k HSD calls to the terminal. In
the example the terminal is currently set up to route 64k HSD calls to an ISDN device with MSN
10. The user should remember this setting in order to set the terminal back to its default state
once the 128k call has finished.
Select the Expansion port.
You will be asked if you wish to receive calls
on this port. Select Yes.
Select the IMN that will be used. Select HSD
64K.
The default setting for HSD 64k is ISDN MSN
the expansion port. Select Replace.
Page 105 of 122
make the outgoing call type the same. Select
Yes.
The expansion port is now configured to
receive HSD 64k calls.
9.3
Tel no.:HSD 64k
IMN for a bonded call to
this port.
Bill to:HSD 64k
This is the IMN
LES for calls from this
port. The LES may use
billing purposes.
CONFIGURING THE RS449 PORT.
The following describes how to set up the RS449 port to autodial a pre-stored number when the
attached device raises DTR:
Select the RS449 port.
You will be asked if you wish to receive calls
on this port. Select Yes.
Select the IMN that will be used. Select HSD
64K.
The default setting for HSD 64k is ISDN MSN
the expansion port. Select Replace.
Page 106 of 122
make the outgoing call type the same. Select
Yes.
The expansion port is now configured to
receive HSD 64k calls. If the default
configuration is not DTR/RRI, UDI then press
the ENTER key and select it.
Tel no.:HSD 64k
IMN for a bonded call to
this port.
Bill to:HSD 64k
This is the IMN
LES for calls from this
port. The LES may use
billing purposes.
Scroll down the display and select Autodial.
Enter the telephone number you wish the
terminal to call, ensuring that it ends with the
# symbol.
The RS449 port is now set up to call
123456123# when DTR is raised by the
attached equipment.
Page 107 of 122
Page 108 of 122
Chapter 10
Annex
Star Codes • Expanded Character Set • Abbreviations • Glossary of Terms •
International Dialling Codes • Hardware Port Pin Outs
Page 109 of 122
10 ANNEX
10.1 SHORT CODES
STORM provides the capability of using Short Codes to allow the user to make one-off calls for
a particular call type without having to change the current terminal configuration for a
particular hardware port. These codes also provide the capability for quick dialling from the
Phone Book, to make calls from devices that do not have a # key or to make a Hands Free call.
The codes should immediately precede the telephone number being called. The * (star)
characters are part of the code and must be included.
**
Allows the user to make a call using entries in the phone book. The **
should be followed by the phone book entry number and then the #
key.
*81*
Allows the user to make a 64Kbits/s High Quality voice call
*82*
Allows the user to make a 64kbits/s 3k.1 Audio Call (Fax/modem)
*83*
Allows the user to make a 64kbits/s High Speed Data Call
*85*
Allows the user to make a 56kbits/s High Speed Data Call
*89*
Allows the user to make a hands free call. This is only for use with the
RS449 and X21 ports
901
Followed by the LES number, will allow the user to make a call via the
specified LES
902
Will allow the user to make a call from a connected device which cannot
reproduce the # character at the end of the call string.
903
Similar to 902 but allows the use of slow dialling devices.
An example of a short code call may be *82*00441684290020#. If dialled using the integral
handset, the call will be made as a High Quality voice call rather than the default standard voice
call.
Page 110 of 122
10.2 EXPANDED CHARACTER SET
The following characters may be accessed by repeatedly pressing the appropriate key.
Key
1
2
3
4
5
6
7
8
9
0
*
Characters
@ #
a
B
C
d
E
F
g
H I
J
K L
M N O
P
Q R
T
U V
W X Y
.
”
’
+
/
=
D
é
Γ
Λ
Ñ
S
Ü
Z
?
%
<
À
è
Ì
>
ä
∆
(
å
Φ
)
æ
Ò
Β
Ù
Ω
!
ö
Π
Ø
Θ
Σ
Ξ
,
Ψ
:
¡
&
Ç
£
$
¥
¿
10.3 ABBREVIATIONS
AOR-E
AOR-W
BPS
CHV
DC
DECT
DID
DSP
DTE
GAN
IDU
IMN
IOR
IPDS
ISDN
ISN
ITU
Kdps
LAN
LCD
LES
MES
MSN
NCS
OID
PABX
PIN
POR
RF
Rx
SIM
SMS
TID
Atlantic Ocean Region East
Atlantic Ocean Region West
Bits per second
CardHolder Verification
Direct Current
Digital Enhanced Cordless Telecommunication
Destination terminal Identification
Digital Signal Processor
Data Terminal Equipment
INMARSAT Global Area Network
Internal Data Unit
INMARSAT Mobile Number
Indian Ocean Region
INMARSAT Packet Data Service
Integrated Services Digital Network
INMARSAT Serial Number
International Telecommunications Union
Kilobits per second
Local Area Network
Liquid Crystal Display
Land Earth Station
Mobile Earth station,
Multiple Subscriber Number,
Network Co-ordination Station
Originating Terminal Identification
Private Automatic Branch Exchange
personal Identification Number.
Pacific Ocean Region
Radio Frequency
Receive
Subscriber Identification Module
Short Message System
Terminal Identity
Page 111 of 122
TNID
Tx
UDI
USB
UTC
Terrestrial Network Identity
Transmit
Unrestricted Digital Information
Universal Serial Bus
Co-ordinated Universal Time
10.4 GLOSSARY OF TERMS
Azimuth
Bit rate
CHV2
Elevation
FWD ID
INMARSAT
M4
Ocean Region
S/A Operator.
Spot Beam.
Terrestrial Network.
horizontal direction angle between north and, e.g. the direction of
the satellite
the number of bits transmitted per second (bps).
higher access level on the SIM Card
vertical angle to the satellite, i.e. the height of the satellite above
the horizon.
Forward ID, telephone network identity device connected to the
GAN Terminal.
International Maritime Satellite Organisation
INMARSAT multi-media
The coverage area of an INMARSAT satellite within which the
GAN Terminal may communicate.
Stand Alone Operator who maintains connectivity in the event of
Network Co-ordinating Station failure.
an Ocean Region is divided into sub-regions, each ‘spotlighted’ by
a beam from the region satellite.
a fixed telecommunications network, such as a telephone network
or a data network, which connects to an LES/NCS.
10.5 INTERNATIONAL DIALLING CODES
COUNTRY
Afghanistan
Alaska
Albania
Algeria
Andorra
Angola
Anguilla
Antarctic Aus Territory
Antigua and Barbuda
Antilles
Argentina
Armenia
Aruba
Ascension Is
Australia
Austria
Azerbaijan
Azores
Bahamas
Bahrain
Bangladesh
Barbados
Page 112 of 122
IDD
00
001
00
00
00
00
011
011
00
00
00
01
011
00
8-10
011
0
00
011
COUNTRY
CODE
93
1 907
355
213
33 628
244
1 809
672
1 809
599
54
374
27
247
61
43
994
351
1 809
973
880
1 809
COUNTRY
Belarus (Republic of)
Belgium
Belize
Benin
Bhutan
Bolivia
Bonaire
Bosnia-Hercegovnia
Botswana
Brazil
Brunei
Bulgaria
Burkina Faso
Burma
Burundi
C.African Rep.
Cambodia
Camores
Canada
Canary Is.
Cape Verde
Cayman Is.
Chad
Chile
China
Colombia
Comoros Is.
Congo
Cook Islands
Costa Rica
Croatia
Cuba
Cyprus
Czech (Republic)
Denmark
Djibouti Republic of
Dominica
Dominican Rep.
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia (Republic Of)
Estonia (Republic of)
Faeroe Islands
Falkland Islands
Fiji Islands
Finland
France
Gabon
Gambia
IDD
8-10
00
00
00
011
00
00
00
00
0021/0023
00
00
00
0
90
19
00
011
0
011
15
00
00
009/007/005
10
00
00
00
00
119
00
00
00
00
011
011
00
00
011
00
00
8-00
00
009
0
05
00,990,994,9
99
00
00
00
COUNTRY
CODE
375
32
501
229
1 809
591
5997
387
267
55
673
359
226
95
257
236
855
269
1
34
238
1 809
235
56
86
57
269
242
682
506
385
53
357
420
45
253
1 809
1 809
593
20
503
240
291
372
251
298
500
679
358
33
241
220
Page 113 of 122
COUNTRY
Georgia (Republic of)
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guiana French
Guinea
Guinea-Bissau
Guyana
Haiti (Republic of)
Hawaii
Honduras (Republic of)
Hong Kong
Hungary
Iceland
India
Indonesia
INMARSAT (Atlantic Ocean
- East)
INMARSAT (Atlantic Ocean
– West)
INMARSAT ( Indian Ocean)
INMARSAT ( Pacific Ocean)
INMARSAT (SNC)
Iran
Iraq
Ireland
Israel
Italy
Ivory Coast
Jamaica
Japan
Jordan
Kampuchea
Kazakhstan (Republic of)
Kenya
Kiribati
Korea (Republic of)
Korea (People democrat
Republic)
Kuwait
Kyrgyzstan (Republic of)
Latvia (Republic of)
Lebanon
Lesotho
Lettonie
Page 114 of 122
IDD
8-10
00
00
00
00
009
011
00
011
00
00
00
00
001
00
001
00
001
00
00
00
00/008
00
COUNTRY
CODE
995
49
233
350
30
299
1 809
590
671
502
594
224
245
592
509
1 808
504
852
36
354
91
62
871
00
874
00
00
873
872
872
98
964
353
972
00
00
00
00,012,013,0
14
00
00
011
001,0061,004
1
00
8-10
000
00
001,002
00
00
8-10
00
00
00
39
225
1 809
81
962
855
7
254
686
82
850
965
996
371
961
266
371
COUNTRY
Liberia (Republic of)
Libya
Liechtenstein
Lithuania (Republic of)
Laos
Luxembourg
Macau
Macedonia
Madagascar
Madeira Islands
Malawi
Malaysia
Maldives
Mali (Republic of)
Malta (Republic of)
Mariana Islands
Marshall Is.
Martinique
Mauritania
Mauritius
Mexico
Moldova (Republic of)
Monaco
Mongolia
Monserrat
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal
Netherlands
Netherlands Ant
New Caledonia
New Zealand
New Hebrides
Nicaragua
Nieue Islands
Niger
Nigeria
Norfolk Is.
Norway
Oman
Pakistan
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Poland
Polynesia (French)
Portugal
Portuguese Timor
IDD
00
00
00
8-10
00
00
00
00
00
00
00
00
00
011
00
00
00
00
8-10
00
00
011
00
00
0
09
00
00
00
00
00
00
00
00
00
009
00
00
00
00
0
05
00
00
00
0-0
00
00
COUNTRY
CODE
231
218
41
370
856
352
853
389
261
670 011
265
60
960
223
356
670
692
596
222
230
52
373
377
976
1 809
212
258
95
264
674
977
31
599
687
64
678
05
683
227
234
6723
47
968
92
507
675
595
51
63
48
689
351
672
Page 115 of 122
COUNTRY
Puerto Rico
Qatar
Reunion Is.
Romania
Russian (Federation of)
Rwanda
Saipan
Samoa (US)
Samoa (Western)
San Marino
San Vincent and the
Grenadines
Sao Tome
Saudia Arabia
Serbia
Senegal
Seychelles
Sierra Leone
Singapore
Slovak (Republic)
Slovenia (Republic of)
Solomon Islands
South Africa
Spain
Sri Lanka
St Helena
St. Kitts and Nevis
St Lucia
St Maarten
St Pierre
St Vincent
Sudan
Surinam
Swaziland
Sweden
Switzerland
Syrian Arab Rep.
Taiwan
Tajikistan (Republic of)
Tanzania
Thailand
Tonga
Toga
Tortola
Trinidad and Tobago
Tunisia
Turkmenistan (Republic of)
Turkey
Turks and Caico
Tuvalu
Ukraine
Uganda
United Arab Emirates
Page 116 of 122
IDD
011
00
00
8-10
00
011
00
0
011
00
00
00
00
00
00
001,013
00
00
00
09
00
00
01
011
011
00
011
00
00
00
00
00
00
002
8-10
00
001
00
00
011
00
8-10
00
011
00
8-10
00
00
COUNTRY
CODE
1 809
974
262
40
7
250
670
684
685
378
1 809
239
966
381
221
48
232
65
421
386
677
27
34
94
290
809
1 809
599
508
1 809
249
597
268
46
41
963
886
992
255
66
676
228
1 809
1 809
216
993
90
1 809
688
380
256
971
COUNTRY
United Kingdom
Uraguay
USA
Uzbekistan (Republic of)
Vanuatu
Vatican City
Venezuela
Vietnam
Virgin Islands
Wallis & Futuna
Yemen (ex Arab Republic)
Yemen (ex People
Democratic Republic)
Yugoslavia (Rep. Federative
of)
Zaire
Zambia
Zanzibar
Zimbabwe
IDD
00
00
011
8-10
00
00
00
00
01
19
00
COUNTRY
CODE
44
598
1
998
678
39
58
84
1 809
681
967
969
99
381
00
00
00
243
260
259
263
Page 117 of 122
10.6 HARDWARE PORT PIN OUTS
RS232 PORT
Pin Name
1
CD
2
RD
3
TD
4
DTR
5
GND
6
DSR
7
RTS
8
CTS
9
RI
Direction
out
out
in
in
Description
Data Carrier Detect
Serial Receive data
Serial Transmit data
Data terminal ready
out
in
out
out
Data Set Ready
Request To Send
Clear To Send
Ring Indicator
USB PORT
Pin Name
1
VCC
2
Data3
Data+
4
Gnd
RJ11 PORTS
Pin Name
1
No Connect
2
No Connect
3
TIP
4
RING
5
No Connect
6
No Connect
ISDN S0 CONNECTOR
Pin Name
No Connect
1
2
No Connect
3
RX+
4
TX+
5
TX6
RX7
No Connect
8
No Connect
X21 PORT
Pin Name
1
Shield
2
T(A)
3
C(A)
4
R(A)
5
I(A)
6
S(A)
7
X/B(A)
8
GND
9
T(B)
Page 118 of 122
Description
Description
Description
Description
RXD/TXD+
CTS/RTS+
TXD/RXD+
RTS/CTS+
TXC/RXC+
RXD/TXD--
10
11
12
13
14
15
C(B)
R(B)
I(B)
S(B)
X/B(B)
No Connect
RS449 PORT
Pin Name
1
Shield
2
(SI)
3
No Connect
4
SD(A)
5
ST(A)
6
RD(A)
7
RS(A)
8
RT(A)
9
CS(A)
10
LL
11
DM(A)
12
TR(A)
13
RR(A)
14
No Connect
15
IC
16
No Connect
17
TT(A)
18
TM
19
GND
20
GND
21
No Connect
22
SD(B)
23
ST(B)
24
RD(B)
25
RS(B)
26
RT(B)
27
CS(B)
28
No Connect
29
DM(B)
30
TR(B)
31
RR(B)
32
No Connect
33
(SQ)
34
No Connect
35
TT(B)
36
(SB)
37
SC
CTS/RTS-TXD/RXD-RTS/CTS-TXC/RXC--
Description
Signaling Rate Indicator
Send Data
Send Timing
Receive Data
Request To Send
Receive Timing
Clear To Send
local Loopback
Data Mode
Terminal Ready
Receiver Ready
Incoming Call
Terminal Timing
Test Mode
Send Data
Send Timing
Receive Data
Request To Send
Receive Timing
Clear To Send
Data Mode
Terminal Ready
Receiver Ready
Signal Quality
Terminal Timing
Standby/Indicator
Send Common
Page 119 of 122
Page 120 of 122
Page 121 of 122
Page 122 of 122

STORM Terminal User Guide

Transcription

Similar documents

English A4 - Reliable Controls

General Overview WTC Industrial 2015

WANDO WELCH TERMINAL NEW CONTAINER NORTH

Napoleon Container Terminal

Sectéra® BDI Terminal (Type 1) - General Dynamics Mission Systems

SATCOM At-The-Quick-Halt Portable Vehicle Mounted Terminal

SEPTA Accessible Stations Map

Paris Charles de Gaulle Airport (France)

Link to PDF - Cargo Montreal