MPL Wrecker - Jerr-Dan
Transcription
MPL Wrecker - Jerr-Dan
VOLUME 16, NUMBER 2 | July 2007 www.jerr-dan.com An Oshkosh Truck Corporation Company For the hard-working towing professional ip to Win a tr ! nascar 3 11 and 2 See pages TAKES ANYTHING YOU THROW ON IT OR AT IT. Jerr-Dan® aluminum and steel carriers are built to withstand years of hard use. That’s because Jerr-Dan builds the toughest materials and most innovative technologies into superior designs. STEELBEAMTM technology on aluminum carriers means lightweight mobility with heavy-duty durability. No-LubeTM pivot joints on all Jerr-Dan carriers mean no mess and even less worries. And all that means you can handle the most difficult towing and recovery jobs over and over again. Whatever the job throws at you, throw it at Jerr-Dan. ©2007 JERR-DAN CORPORATION ®JERR-DAN AND THE JERR-DAN LOGO ARE REGISTERED TRADEMARKS OF JERR-DAN CORPORATION, GREENCASTLE, PA. Page 24 The New Jerr-Dan MPL Wrecker RUNHARD is sent to you compliments of redesigned for unrelenting performance PRSRT STD U.S. Postage PAID Lebanon Jct., KY Permit #246 Staying close to home Page 4 Page 16 Giving back to the community Comment Continuous improvement For the HARD-WORKING Towing professional is a must I n the towing profession, there is little servicing and even more storage space. room for complacency. Towers and Standard equipment on our new manufacturers alike must always MPL is comprehensive, including strive to move forward and improve their improvements in the body, controls, processes and their products. hydraulics, lighting, paint, storage, At Jerr-Dan, we believe strongly in towing and underlift. Optional equipment continuous improvement. We are always is also available. working on improving upon our existing What does all this continuous manufacturing processes and our existimprovement mean for you, our ing equipment. We also work equally as customer? hard on developing new towing equipSimple. It means that you receive ment that will help better products with you be more effihigher reliability for Aren’t you just a little cient, and safe, out a higher value in the bit curious to see what in the field. industry. It means Just one example that, like always, we come up with next? of our commitment you can rely on our Stay tuned . . . to moving forward equipment to help is the improvements you get those tough we’ve made to our wrecker operations towing jobs done right, the first time. — specifically our new wrecker facility. As Mike Baer says so eloquently in (See “Quality Facilities Promote Quality his Manufacturing article, “Jerr-Dan’s Products” article on Pages 14-15.) commitment to improvement and investThe new addition to our current ment in people, products, processes and wrecker operations is dedicated to our places never ends.” laser cutting and plasma areas, in addiThis is so true. We are always worktion to housing our brake forming and ing to improve what we offer to you. shearing operations. Complacency is not a part of our culture. This new addition left room in our Aren’t you just a little bit curious to existing facility for reorganization and see what we come up with next? Stay realignment of our welding and painting tuned and see for yourself! operations. Another example of our commitment to continuous improvement is our redesigned MPL wrecker. (See “The New MPL Wrecker” article on Pages 24-25.) Our redesigned wrecker is prepared to work even harder than before with a new modular body design, integrated fender liners, clear deck top for better Jeff Weller, President visibility, Worm Gear winch for easier www.jerr-dan.com Contents 4 6 7 8 11 12 14 16 18 22 24 26 Jerr-dan owner profile Focusing on the needs of local customers helps keep J.R.’s Wrecker Services in business. who’s who/ Company news international review jack’s Viewpoint Diesel emissions. Running hard business management Financing — a little preparation goes a long way. manufacturing Quality facilities promote quality products. JerR-dan owner profile This California towing company is publicly honored for its dedication to the community. distributor profile Atlanta Wrecker & Carrier Sales Matheny Motors show & go product profile The new MPL wrecker is redesigned for unrelenting performance. Q&A Our Mission To provide you with timely information about towing and recovery equipment technology, products and safety. “Since 1992” Run Hard is published on behalf of Jerr-Dan Corporation, an Oshkosh Truck Corporation Company, and Jerr-Dan Distributors. Editorial office: 1233 Janesville Ave., Fort Atkinson, WI 53538-0803. Phone: (800) 547-7377. E-mail: [email protected]. Printed in the United States, © 2007 Jerr-Dan Corporation Volume 16, Number 2, July 2007. For Canada: Agreement Number 40064547. RU N HAR D uh ly 2200 0 7 v o l . 1 vo 5 , ln. 1 o6. ,1n o. m2a rJc 6 Owner Profile close to home Focusing on the needs of local customers is what keeps this Illinois tower in business. The company’s two newest trucks, a Jerr-Dan HDL 500/280 25-ton and an HDL 700/350 35-ton wrecker, are the powerhorses of the company, towing everything from fully loaded semis to overturned dump trucks. T he next time you travel through Lake County, Illinois and find yourself in need of a tow, give J.R.’s Wrecker Services a call. The Waukegan, Illinois, towing company prides itself on local service and fast response time. “Our customers want what most customers want — reliable towing from clean, courteous professionals at a reasonable price,” explains owner Ted Richter Sr. “What sets our company apart from other towing companies is our response time and our level of service. We give customers what they expect, and even more.” Service is No. 1 “The most important commodity we have to sell is service,” Richter adds. “To us that means fast response time, damage-free towing and fair rates.” Customers, he’s found, prioritize response time. “When our customers call for a tow, they want to see us within 15 minutes,” he adds. “And we can provide that immediate service for them.” How? Richter and his son Ted Richter Jr. prioritize local towing jobs. Police towing, auto body shops, repair facilities and commercial accounts make up the majority of J.R.’s Wrecker Services’ business in the 20-square-mile area of Illinois’ Lake County. Call volume averages about 35 calls a day. The 66-year-old elder Richter has been towing since he was 15 years old. Richter used to own a school bus company and rented part of his property to the previous owner of J.R.’s Wrecker Services. Richter purchased J.R.’s Wrecker Services in 1989 from that previous tenant. Over the last 19 years, the Richter father-and-son team built the business to where it stands today: a 12-employee company with an excellent reputation in Waukegan, Illinois and surrounding area. Plentiful people Focusing on towing within a 20-mile radius (which includes Highway 41, a main thoroughfare between Milwaukee, Wisconsin, and Chicago, Illinois) is one of Richter’s keys to his company’s success. His other tip: Keep fully staffed and rely on up-to-date, new equipment. Owner Profile J.R.’s Wrecker Service Waukegan, Illinois Jerr-Dan Fleet Profile: RU N HAR D vo l . 1 6 , n o. 2 J u ly 2 0 0 7 New, up-to-date trucks are key Up-to-date equipment is also high on the priority list for Richter. “In order for our drivers to do a good job, they have to have good equipment,” he stresses. His two most recent equipment purchases are Jerr-Dan wreckers: an HDL 500/280 25-ton integrated wrecker and an HDL 700/350 35ton independent wrecker. Both sport wheel lifts and ride on Peterbilt chassis. Newer is better The new Jerr-Dan wreckers are a favorite of heavy-duty operators Ted Jr. and 10-year towing veteran Matt Wilkins. “The pulling power of these two trucks alone is outstanding,” notes Richter Jr. “With our 25- and 35-ton Jerr-Dan wreckers we’ve uprighted trailers (some as heavy as 78,000 lbs.), as well as dump trucks, without even having to turn up the idle.” The user-friendly controls and easy-to-operate nature of the trucks also score points. “Everything is visible and accessible on these trucks,” says Wilkins. “And they are loaded with accessories, including wheel lifts.” Both Jerr-Dan heavy-duty trucks are equipped with all the bells and whistles, from chrome bumpers and stacks to custom paint (see images below). “New equipment is definitely the way to go,” stresses Richter. “We don’t have to worry about being overweight or about our equipment failing.” Richter Jr. agrees: “We’ve never had a problem with our Jerr-Dan trucks. Nothing has ever broken and that means no seal leaks or hydraulic line breaks.” And the trucks aren’t just sitting there looking pretty. “They work hard and they do the job well,” stresses Richter. Passing the baton When asked what his future plans call for, Richter says with a smile: “I’d like to retire.” However, like many veterans of the towing industry, he finds it difficult to let go. “What would I do if I wasn’t involved in this company?” he ponders. For the immediate future, Richter is staying put. “I have the best of both worlds right now,” he concludes. “I have people I can trust to run the business day to day, and that leaves me to come and go as I please.” ■ Wreckers: One HDL 500/280 25-ton integrated heavy-duty wrecker One HDL 700/350 35-ton independent heavy-duty wrecker Services • 24-hour roadside assistance • Light-, medium- and heavy-duty towing and recovery • Minor auto repair • Vehicle storage J.R.’s Wrecker Services maintains five full-time drivers during peak hours, with on-call drivers 24 hours a day. “I have drivers ready to go at all times,” explains Richter. “I could make more money with fewer people, but to me, service is more important. How can I service my customers if we have to wait for a driver?” Waiting is not an option when you work for Richter. “When the phone rings, you drop what you are doing and head out the door,” he says. “There are hundreds of tow trucks in the area. We are successful because we respond immediately.” Having expectations of his staff, Richter also has a reputation among his employees for being fair. “I’ve learned to keep my mouth shut and let them do it their way (within reason, of course) because everyone has their own way of doing something,” he adds. Towing is about knowlege and understanding leverage, says Ted Richter Sr. center, with Ted Richter Jr., left, and operator Matt Wilkins. Custom painting, including these caricatures, show off the personalities of these Illinois towers. vo l . 1 6 , n o. 2 RU N HAR D J u ly 2 0 0 7 Who’s Who & Company News W h o ’s W h o Weldon Wright, left, Jerr-Dan heavy-duty product specialist, provides Robert Van Lingen, owner of Van Lingen Towing in Torrance, California, with a tour of the Jerr-Dan manufacturing facility. Rinny Dyar, left, of Valley Towing in Phoenix, Arizona, stops to chat with Joel Amsley, center, and Patrick Cahill, right, of Jerr-Dan. Darryl Johnson Jr., center, of Johnson’s Wrecker Service in Orlando, Florida, takes a break with Weldon Wright, left, and Mike Cherry of Jerr-Dan at the recent Florida Tow Show. Santa (Mike Cherry of Jerr-Dan) dropped in to Johnson Wrecker Service in Orlando, Florida, this past holiday season. An annual event for owners Darryl Jr. and Darlene (brother and sister), the company serves up to 1,000 meals for customers, vendors and members of the local police and fire departments. Eastern Wrecker Sales Inc. recently announced well-earned promotions: Worden Price, right, has been named president and Mike Kornegay, left, has been appointed vice president. The company was featured in a Distributor Profile in the March 2007 issue of Run Hard magazine. Jerr-Dan distributors open new division/location Jerr-Dan is pleased to welcome these new distributors to their nationwide sales and service network. •Matheny Motor Truck Co. Second location in Woodbridge, Virginia RU N HAR D vo l . 1 6 , n o. 2 j u ly 2 0 0 7 International Review Upcoming Jerr-Dan around the world shows Date July 27-28 Show Minnesota Professional Towing Assn. 25th Anniversary Trade Show Location Treasure Island Resort and Casino City Welch, Minnesota Date Show Location City August 2-4 Texas Tow Expo Henry B. Gonzalez Convention Center San Antonio, Texas Date Show Location City August 10-11 Northwest Regional Tow Show Red Lion at the Quay Vancouver, Washington Tony Bell, left, with Cee Jay Systems (Jerr-Dan distributor located in New Alresford, England) congratulates Mark Hoare of Statewide Towing on his newest purchase: an HDL 700/350 independent wrecker. The wrecker rides on a Scania T420 6x2 chassis. Alberta, Canada, Jerr-Dan distributor CAA took this photo of Claude Labelle, owner of Grande Cache Towing in Grande Cache, Alberta, Canada, and his new Wrangler 15-ton carrier. The carrier delivers 30,000 lbs. of payload capacity, impressive load angles and years of reliable use. Rogelio Gonzalez of Gruas Gonzalez Tenango in Tenago Edo, Mexico, is proud of his Jerr-Dan HDL700/350 heavy-duty wrecker with wireless remote controls. Ricardo Laura of Gruas Culiacan in Culiacan, Mexico, owns this 21-ft. Shark carrier with wheel lift. It rides on a Freightliner M2, and the photo was submitted by Jerr-Dan distributor Comerzia in Monterrey, Mexico. Jacquie Richards of Bill Hill Towing in Cochrane, Alberta, Canada, shows off his Jerr-Dan HPL 6000. The wrecker rides on a GM 4500 4x4 chassis. This 15-ton carrier with Palfinger knuckle boom crane is owned by Voice Construction in Edmonton, Alberta, Canada, and rides on a Peterbilt chassis. Date August 17-18 Show Professional Towing & Recovery Operators of Illinois Location Wyndham Lisle-Chicago Hotel City Chicago, Illinois Date Show Location City September 21-22 North Carolina Tow Truck & Trade Show Park Inn Hickory, North Carolina Date Show Location City September 22-23 Statewide Towing Assoc. Tow Show & Expo DCU Center Worcester, Massachusetts Date Show Location City October 4-7 Midwest Regional Family Towing Affair Crowne Plaza Hotel Dublin, Ohio Date Show Location City October 12-13 Virginia State Towing Expo Virginia Fairgrounds Harrisonburg, Virginia Date October 24-28 Show Texas Towing & Storage Assn. Lonestar Wrecker Round-Up Location Arlington Convention Center City Arlington, Texas Date Show Location City November 16-18 American Towman Exposition Baltimore Convention Center Baltimore, Maryland JERR-DAN BOOTH #909 •Regional International Corporation Salvage & Wrecker Division in Henrietta, New York www.jerr-dan.com vo l . 1 6 , n o. 2 RU N HAR D j u ly 2 0 0 7 Jack’s Viewpoint Diesel emissions By Jack Schrock RU N HAR D vo l . 1 6 , n o. 2 J u ly 2 0 0 7 T here seems to be a lot of confusion in the field these days over the new federal emissions regulations that were implemented on January 1, 2007. Since the truck chassis/engine is an integral part of our finished product, we decided to research the subject and pass those findings along to help clear the air. In the course of our research we talked with truck dealers, equipment distributors and towers. We also searched the Web and visited manufacturers’ websites, to get their spin, and reviewed dozens of newspaper articles from the past several years. This story continues to develop to the extent that we may even write a follow-up in a later issue of Run Hard. For now, following are the preliminary results of our research. According to one environmental group, on-highway motor vehicles are the source of about one-half of the air pollution in the United States that causes up to 20,000 premature deaths (New York, California and Pennsylvania experienced 2,332, 1,784 and 1,170 deaths respectively in 1999) and tens of thousands of respiratory cases annually. As a result, many states responded by passing legislation as early as the mid-’50s. Since vehicles can freely pass from one state to another, the federal government stepped in and enacted the Air Pollution Control Act of 1955. Since that time it has been updated and re-enacted by Congress in 1963, 1970, 1977 and 1990 and is now called The Clean Air Act. Also, over the years many amendments have been authorized. The President signed the sweeping 1990 amendments into law on November 15, 1990 with phased-in thresholds of compliance in 1994, 1997, 2002, 2004, 2006, 2007, 2010 and 2012 and likely, beyond. The legislative process continues to evolve at the federal level as new technologies emerge and new standards are established. The 2007 requirements apply to on-highway diesel engines manufactured on or after January 1, 2007, and are the subject of this article. (For additional information, visit the Environmental Protection Agency (EPA) website at www.epa.gov.) The regulations These new regs require the reduction of nitrogen oxide (NOx) and hydrocarbons (HC) by more than 50%, and particulate matter (PM) by 90% beyond the 2004 emissions standards. Further reductions of NOx and HC will be required by 2010, and new standards for locomotives, boats and other off-road applications become effective in 2012. Obviously, this is all very serious business and billions of dollars are being spent by the petroleum industry and truck/engine manufacturers to comply with the EPA Tier 3/Stage IIIA Emissions Standards, which became effective January 1, 2007. So, first and foremost, this is federal law and these requirements cannot be avoided or ignored without serious consequences. On-highway emission standards were implemented by the federal government in 1988 with stairstep revisions every few years. The 2002 standards reduced the 1988 allowable emissions by some 98%, and the 2007 standards that just went into effect this year impose yet another 98% reduction over 2002. In fact, in several smog-filled cities the exhaust gases from a diesel engine could actually be “cleaner” than the intake air itself and that’s saying a lot about the performance of these new technologies. These new regs apply to any on-highway diesel engine manufactured on or after January 1, 2007 as opposed to marine, stationary and other applications. As a result, manufacturers and the truck supply network has gorged itself with “preemissions” trucks to defer the costs and impact of compliance with these new regs as long as possible. The technology Initially, the major domestic engine manufacturers chose to develop an engine emissions control system called Exhaust-GasRecirculation (EGR). Several years ago Caterpillar abandoned EGR in favor of ACERT Technology. The company provides a long list of reasons why their system is superior. For purposes of this article we will discuss only the EGR system as space is limited, and the majority of engine manufacturers have pursued the EGR concept. However, Caterpillar has made a major financial commitment to its ACERT Technology program and claims to have 120,000 ACERT Technology engines running with virtually no reliability issues. The Caterpillar system may offer some very real advantages over EGR. The cost of compliance (EGR) We’re told that initial truck cost increases to the retail buyer can vary between $5,000 to $15,000 depending on engine size, manufacturer and whom you talk to. But that’s not the end of the added cost. Since the exhaust system cannot be relocated or modified in any way without voiding the integrity of the emissions system, equipment manufacturers such as Jerr-Dan, upfitters and installers may be forced to modify their equipment instead of the truck exhaust system and that will likely result in even more cost. Also, visualize longer wheelbases to clear exhaust components, gaps here and there and a cosmetic appearance that is less than the buyer wanted or expected. The consequences are not limited to just the price of the truck; however, the industry really isn’t fully engaged in all of this yet because most everybody is still working with preemissions trucks, so there’s more to come. One source suggests that it will be at least the first quarter of 2008 before the market shakes out enough to realize the full impact. The fuel In October of 2006 ultra-low sulfur diesel (ULSD) was required by the federal government in order to reduce sulfur content from 500 parts per million (ppm) to 15 ppm or about 1 oz. of sulfur in a tanker truck load of fuel. More importantly, ULSD allows other technologies to work just as catalytic converters on cars in the ‘70s allowed new technologies to reduce emissions some 99%. Quality of this new ULSD fuel around the country is reportedly inconsistent: Lubricity is not as good as the old fuel, cetane ratings can vary, and adding kerosene to keep it from gelling is illegal. There is room for improvement, but the petroleum industry is answering the call and investing $9 billion in expansion and improvements to meet the challenge. The engine (EGR) Diesel engines are the world’s most efficient, delivering more power and fuel economy than gasoline, liquid natural gas or com- vo l . 1 6 , n o. 2 RU N HAR D J u ly 2 0 0 7 Running Hard Jack’s Viewpoint pressed natural gas. Advanced technologies such as electronic controls, high-pressure fuel injection, variable injection timing, improved combustion chamber configuration and turbocharging help make today’s diesel engines cleaner, quieter and more powerful than ever before, yet these advancements are possible only through the use of ULSD fuel. Overall performance and fuel economy of the 2007-compliant engines seem to be acceptable, we are told by operators, while engine manufacturers report significant improvement in all areas. The emissions control system (EGR) Particulate traps (diesel particulate filters or DPF) collect soot as the exhaust gas passes through reducing particulate emissions by 80 to 90%. Oxidation converters use a chemical reaction to convert emissions, such as smog forming nitrogen oxides (NOx) into harmless substances. Some catalysts, like selective catalytic reduction (SCR) devices and NOx absorbers, focus on nitrogen oxides and can reduce these emissions by 25 to 50%. The system remains in “passive regeneration mode” until it senses a buildup of particulates that affects performance in any way, in which case it goes into “active regeneration.” We understand that long haul trucks will usually regenerate themselves passively but short haul trucks, such as city deliveries, refuse collectors, wreckers, etc., will be more susceptible to clogging and will likely spend more time in the “regeneration” phase, which raises the exhaust gas temps 800 to 1,000 degrees. Whether working on- or off-road, these extremely high exhaust gas temperatures could result in grass fires and other environmental damage, possibly even injury to T&R operators and other first responders 10 RU N HAR D vo l . 1 6 , n o. 2 j u ly 2 0 0 7 at the scene. We understand there will be an override switch, but if used too often, the system will become clogged and damaged and the repair costs are expected to be considerable. And, speaking of repairs, the particulate filter (PF) will require occasional servicing using a fairly expensive machine, so not all shops will have one, and the cost will likely be adjusted accordingly. Idle reduction technologies For a variety of valid reasons, diesel operators like to idle their engines. T&R operators must engage in prolonged idling at the scene in order to remain fully operational. However, it is estimated that diesel truck idling consumes 1 billion gal. of fuel annually and emits some 11 million tons of CO2, 180,000 tons of NOx and 5,000 tons of PM. As a result, Advanced Truck Stop Electrification Units (ATSE) are being developed to allow truckers to park, shut down their engines and plug into ground power, air conditioning and even Internet connections. In Beaumont, 532 ATSE units are reducing emissions at the rate of 25 kilograms/day CO, 60kg/ day NOx, 1.6 kg/day PM and 3 kg/day VOC. Another ATSE setup in Knoxville claims similar results over an operating period of 826 days. Obviously, T&R will surely be challenged to further limit engine idling, which can be much more than a mere inconvenience at the busy accident scene. Engine manufacturers We understand that European manufacturers such as Volvo, Mercedes and DAF have been dealing with similar standards for more than 10 years and seem to have a pretty good handle on all of this. Also, for the past several years, General Motors has had 80,000 low-emission truck engines operating in Japan, where the government is spending huge amounts on battery research, which is consistent with their aggressive environmental cleanup effort. Word on the street is that these manufacturers got it right while Caterpillar didn’t introduce its ACERT Technology system until 2002 and, along with International, is now playing catch-up. However, the highly touted Caterpillar ACERT Technology is very simple. Better control of the combustion process results in lower emissions and that requires precise control of two elements: air and fuel. Only time and the marketplace will tell the tale of how effectively they are able to manage both of these variables. As this magazine goes to print, there are still thousands of pre2007 engine/chassis combinations in inventory around the country. But, they are going fast because most knowledgeable buyers choose to replace now, rather than later, when costs will be much higher and some performance restrictions could present difficult challenges. While it’s anybody’s guess as to just when these pre-2007 chassis will be gone, most think that we’ll see the end of them at the end of this summer. So, if you’re a buyer today, then by all means, buy today. This is a huge topic and this article only touches the surface as there are many other directly related facets. (For example, check out the EPA SmartWay Transport Partnership website). More importantly, this story continues to develop and it will be interesting to see just where we are a year from now, after the industry has had time to deal with, and adapt to, these new standards. See Ya’ Soon! ■ what can your jerr-dan do? Rick from R&W Towing used his two HDL 500/280 25-ton integrated Jerr-Dan wreckers to upright this cement truck, which wasn’t able to make the street corner and instead rolled through a wall and over two vehicles. Norm Bush, owner of Norm’s West Coast Towing finds many uses for his Jerr-Dan MDL 280/ 110 medium-duty wrecker, mounted on a 2006 International 4400 chassis. Advertisement Win a Trip to Nascar! How to Win: Share your Jerr-Dan rig photo! Submit your photos via: E-MAIL: to [email protected] (High-res photos only. Please set your digital camera to take photos as large of a size and as many pixels as possible.) MAIL: to Editor, Run Hard magazine 1233 Janesville Avenue, Fort Atkinson, WI 53538 In addition to your photo, please provide your complete contact information. Also tell us what model of Jerr-Dan you have, what model chassis you have and why you are submitting your truck. Nascar trip details: - All-expenses-paid trip for two to the Texas Motor Speedway November 2-5, 2007 - Airfare and hotel accommodations included - Motorcoach transportation to and from the race included - All meals included (welcome reception, breakfast, dinners) - Lunch at The Speedway Club (private club at Texas Motor Speedway) - Race tickets for two - Credentials (garage & pit access) - Welcome-gift package * Winner will be drawn in September 2007 and will be notified via phone/e-mail. Deadline for submissions is August 15, 2007. DewEze is proud to be the supplier of mobile hydraulics to Jerr-Dan. We’re here for all your hydraulic needs— not just auto loaders. A Division of Harper Industries, Inc. 151 E. Hwy. 160, Harper, Kansas 67058 • [email protected] Toll Free 800-835-1042 RU N HAR D 11 www.deweze.com Business Management In addition to personal credit, you must always be aware of the credit rating of the business. One common measure is the PayDex score. The PayDex score is similar to a FICO score for the individual in that it measures your creditworthiness of the business. The higher the PayDex score, the higher the probability the company will pay its creditors and suppliers in a timely fashion. Go to Dun and Bradstreet (D&B) to find out if your business is already listed and has a PayDex score. finance it A little preparation goes a long way. By Dan Wong, general manager of Oshkosh Capital F inancing is a critical part of growing a small business and almost always a very large concern for its owners. Nothing is more important and vital to the health of a small business than having the right financing in place. When you apply for business funding, potential creditors review the credit rating of both the business and its owners to assess the risk of the request to the lender and the probability the business might default on the loan. This risk is measured by reviewing business reports, personal credit bureaus, financial statements and the structure of the proposed loan. Building your personal and business credit rating will increase the chance that your loan request is approved. Every potential borrower should prepare by understanding the process and knowing his credit rating in advance. Do the research Begin by researching the personal credit bureau scores of the principals of the business (anyone who owns more than 20% of the business). There are several resources available including the three primary credit reporting agencies: Experian, Equifax and Transunion. The credit bureau score (also called the FICO score) is expressed as a number and is based on historical payment history as well as the amount of debt outstanding. 12 RU N HAR D vo l . 1 6 , n o. 2 J u ly 2 0 0 7 Other factors affecting the rating include the number of recent credit inquiries and any suits, liens or judgments that may be present. Scores greater than 675 are considered favorable and should often qualify the business for financing opportunities. Scores between 640 and 675 are considered slightly marginal and may result in higher borrowing rates. If your personal credit bureau score is less than 640, creditors may require additional enhancements such as down payments to approve the request. Your FICO score As a rule, credit scores analyze the credit related information on your credit report. Your total FICO score is comprised of the following (per Fair Isaac’s): 1. Your payment history (35% of your FICO score) — late payments, bankruptcies and other negative items can hurt your credit score, but a solid record of on-time payments helps your score. 2. How much you owe (30% of your FICO score) — the more you owe compared to your credit limit, the lower your score. 3. Length of credit history (15% of your FICO score) – a longer credit history will increase your score. 4. New credit (10% of your FICO score) – if you have recently applied for or opened new credit accounts, your credit score will weigh this fact against the rest of your credit history. If you need a loan, do most of your shopping within a focused period of time to avoid lowering your score. 5. Other factors (10% of your FICO score) – items such as mix of credit types on your report can add slightly to your scores. Manage it Personal credit scores change when new information is reported by your creditors. So your scores will improve over time when you manage your credit responsibly. Here are some general ways to improve your credit scores: • Pay your bills on time. • Keep balances low on credit cards. • Pay off debt rather than moving it between credit cards. • Apply for and open new credit accounts only when you need them. • Check your credit report regularly for accuracy. • If you have missed payments, get current and stay current. It is imperative that you maintain an acceptable FICO score in order to secure financing for your business. Failure to do so may result in a decline of your loan request from potential creditors. Keep it separate In order to successfully fund your future capital needs, it is important that you build a favorable credit rating for your business. In order to build a business credit rating, you must do all of the following things: 1. Have a legal business entity. Without a business entity, there is nothing for a lender to lend to. You must separate the business as an entity apart from the personal owners, and the only way to do this is setting up a legal business entity such as a corporation or limited liability company. 2. Business listing confirmation. Confirm that every agency and trade credit vendor has your business listed the exact same way, with the same address and phone number. Also take the time to verify that all agencies, banks and trade credit vendors have your business listed with the same tax ID number. 3. Physical location. Your business must be real and have a physical address that is different than your home address or P.O. Box. Most creditors do not look favorably on home-based businesses. 4. Phone service. Your business needs a separate phone and fax line. 5. Licenses. You must obtain a business license and, if applicable, a tax resale license in the state, and possibly the county or city, where you are conducting business. 6. Financials. The business should have two years of financial statements. If you have been in business as a sole proprietor or partnership prior to forming your business entity, you can carry those financials forward with you. At minimum the financial statements should include the balance sheet and income statement for each of the last two fiscal years. 7. Tax returns. Your business entity should have a Tax ID number similar to a social security number for individuals. Your tax ID number is used to open your bank account and to build your business credit rating. This number is vital to successfully building your business credit rating. 8. Bank references. Your business entity must have a minimum of one bank reference. Your business banking reflects how you manage your cash flow and lenders want to know that your cash flow is capable of handling the business debt and expenses on a consistent basis. A bank rating is based on your average daily balance over the past three months, overdrafts or returned check activity, and historical payment performance on credit obligations. 9. Credit reporting agencies. Credit reporting agencies include Dun and Bradstreet, Experian and Equifax. Obtaining a D&B number (D-U-N-S #) begins the process of building your business credit history. This number is how lenders access your business credit rating, and it is used to determine the creditworthiness of your business as a standalone entity. 10. Trade references. You will need at least five trade references reporting to D&B that you pay your bills in a timely manner (no more than one week behind). Trade references are suppliers who extend payment terms to your business. Your business entity is going to need five trade references that have given you a credit account and report a favorable credit history to the credit reporting agencies. Establishing just five favorable trade references is a major part of building your business credit rating and creating a favorable PayDex score. (PayDex is a “1 to 100” score calculated by using up to 875 payment “experiences” from your trade references reporting how your company pays its bills.) It all takes work Building good business credit is just like building good personal credit — it takes work and requires that you pay your bills on time. Having the highest FICO and Paydex scores possible will ensure approval of your loan request, provide the lowest available financing costs, and provide the loan terms needed by your business. Oshkosh Capital provides financing to Jerr-Dan customers. Our approach is to utilize an application-only process for exposures of less than $150,000. A simple application identifies information of the business, its owners, bank and trade references, and the amount of financing needed. Based on credit scores and pay history of the applicant, a decision can usually be made on the same day the application is received. For exposures greater than $150,000, the applicant must provide the past two years’ financial statements or tax returns as part of the decision process. For more information on the topics discussed in this article, contact Oshkosh Capital at 800-820-9041. ■ Note: A FICO score is a credit score developed by Fair Isaac Corporation. vo l . 1 6 , n o. 2 RU N HAR D j u ly 2 0 0 7 13 Manufacturing Quality facilities promote Quality PRODUCTS quality breeds quality. By Mike Baer, vice president of manufacturing for Jerr-Dan Corporation L ast month we focused on the importance of the quality of people. We talked about Jerr-Dan’s continued investment in its employees to ensure a strong and successful future. To recap: Quality products begin with quality people. After all, quality people are the foundation upon which we continue to build our Jerr-Dan organization. However, as we mentioned in our last article, quality just doesn’t happen by accident. Rather, it’s a purposeful and integral part of our culture. Quality breeds quality — quality 14 RU N HAR D vo l . 1 6 , n o. 2 j u ly 2 0 0 7 people, quality engineering, quality processes and quality facilities. This installment on the topic of quality will focus on the importance of investing in quality facilities. Future articles will focus on process improvements. Investments are a key to our future Investments in our employees and continued improvements in our facilities are all investments in our future. Here at Jerr-Dan we are currently in the process of improving our wrecker operations — specifically the wrecker facility. Here are highlights of several of the improvements: 1) Expansion of the facilities, allowing for: • Improved flow via LEAN manufacturing. • Improved material handling, storage and product retrieval areas. • Improved aesthetics and organization of work space. • Improved overall efficiencies and quality of operations. 2) Upgrades to utilities for improved reliability of operations. www.jerr-dan.com 3) 4) Improved accessibility to the facility for better material movement. Improved site layout and appearance. New addition improves flow The new wrecker facility addition will be dedicated to our laser cutting and plasma operations, along with housing our brake forming and shearing operations. Movement of these critical operations and strategic alignment with downstream operations allows for more efficient feeding of parts into the welding areas. The space vacated by these existing processes allows for reorganization of our assembly operations into progressive build lines. Additionally, this newly opened space will provide room for realignment of our welding and painting operations for improved flow and more efficient operations. What it all means for YOU Investing and improving our facilities is the groundwork for improving the quality of our employees’ work environment, which ultimately improves operations, and most importantly, the end product. Our employees will experience a safer, more efficient and productive work environment. “Jerr-Dan’s commitment to improvement and investment in our people, products, processes and places never ends.” All this translates for you into better products with higher reliability for higher value. During this expansion project, our entire wrecker facility was reviewed, evaluated, reconfigured and realigned for optimum performance, flow, safety and quality. No stone was left unturned. This attention to detail and investment in our facilities and people should be evident in the products we deliver to you everyday. Jerr-Dan’s commitment to improvement and investment in our people, products, processes and places never ends. It is an integral part of our continuous improvement journey and commitment to you, our customer. Although this particular article focused on wrecker operations, we are making similar investments and improvements in our carrier operations. Next month we will focus on process improvements, which enable us to deliver high-quality/high-value units to our customers. Thank you for your continued business and confidence in our products, and more importantly, in our people. ■ vo l . 1 6 , n o. 2 RU N HAR D 15 J u ly 2 0 0 7 Owner Profile this california towing company is publicly honored for its dedication to the local community. Giving back T he community of Baldwin Park, California, is important to the Salazar family — in their personal and professional lives. The Salazars live in the area and own and operate Royal Coaches Auto Body and Towing, a fullservice towing and repair company dedicated to serving the needs of the Baldwin Park community. “I grew up here and took over the towing side of our family business right out of high school,” says coowner Bill Salazar. His brother, Jim, heads the auto body portion of the family business their father started in 1973. Two sisters are also involved, in the dispatch and booking areas of the company. Establishing a long-term relationship with the community has been a priority for the family-owned business since Day 1, and continues today with the second generation of towers. For example, the company is Owner Bill Salazar took on the very involved with towing portion of his family nonprofit and youth business right after high school. groups. It also offers a “Tipsy Tow” program that encourages those that have had too much to drink to call the towing company for a free tow and ride home. The company’s newest tow truck, 16 The company’s newest carrier is equipped to handle the needs of handicapped passengers. The 21-ft. steel rollback includes a chair lift and has room for eight passengers. a Jerr-Dan 21-ft. steel bed Shark, is equipped for the needs of handicapped customers and can seat eight passengers. Today the company employs about 30 people, half of whom work on the towing side of the business. The majority of the company’s calls are for local law enforcement agencies and various commerical accounts. Most towing, explains Bill, is conducted with a 10-mile radius of the company’s home base in Baldwin Park. Uniformity is a necessity Uniformity in the family business is also important. From clean-cut, uniformed drivers (shirttails must be tucked in and baseball caps worn properly), Bill strives for a uniformity in his towing equipment. Currently, the company utilizes 12 pieces of towing equipment. All trucks are Jerr-Dan models with the exception of one Landoll trailer. Seven Shark carriers with 21-ft., 108-in.-wide steel decks are mounted on International chassis. Two Cougar wreckers also ride on International chassis. A 30-ton HDL 600/350 wrecker on an International Eagle chassis, and a 25-ton HDL 500/280 wrecker on a 2006 Peterbilt chassis round out the fleet. “All our trucks, carriers and wreckers alike, look similar,” notes Bill. “They are painted the same and kept in clean, up-to-date condition.” A big benefit to uniformity is not only appearance, but usage. “Because all our trucks are Jerr-Dan, the controls are the same and the operation is the same so our drivers become very proficient with the equipment,” he says. The company has always relied on Jerr-Dan towing equipment. Longevity and reliability are the main reasons Bill continues to purchase Jerr-Dan units. “I knew from the beginning that I wanted to purchase from only one manufacturer. I choose Jerr-Dan not because I have to, but because I want to,” he stresses. “The product has worked so well for us over the years, I see no reason to change.” Additional benefits of the Jerr-Dan units according to Bill: • The loading angle of the Shark flatbeds doesn’t damage vehicle spoilers. • The 108-in.-wide deck allows drivers to walk around on the deck without having to climb up on the rails. The wider deck also allows for wider-wheel base cars. • The steel bed is “bullet proof.” The majority of the vehicles towed by the company for law enforcement have been in a collision or are without wheels. • Removable rails allows for even more flexibility for towing larger loads. High employee standards “Our employee retention is one attribute that sets us apart as a towing company,” notes Bill. “We have many long-term employees because we treat them like family — with above-average pay, benefits, paid holidays and vacations, sick pay and bonuses.” Drivers are paid hourly and leave trucks at the shop when not working. “Being a small business that operates around the clock, our drivers work 10- or 12-hour shifts,” he says. “We have found that when our drivers are in the trucks or in the office when they are working, it’s more effective than being on call. Being on call after working all day creates burnout.” Employees also wear uniforms with reflective safety striping as well as appropriate foot gear. “We are really strict on appearance,” he adds. “It’s so important to stress a positive, professional image.” Visitors to Royal Coaches will notice immediately that drivers maintain their appearance and work areas are kept clean (as are trucks). That same presentation is evident when passing a Royal Coaches’ truck on the highway. The efforts of the Salazars recently earned them recognition as Small Business of the Year for the 57th Assembly District. “It’s an honor for us to receive this award,” says Bill. “It validates what we work so hard to do: give back to the community that’s been so good to us for 25 years,” he concludes. ■ Owner Profile Royal Coaches Baldwin Park, California Jerr-Dan Fleet Profile: Wrecker: • Two HPL 6000 aluminum-body light-duty wreckers • One HDL 500/280 25-ton integrated wrecker • One HDL 600/350 30-ton integrated wrecker Carriers: • Seven standard-duty steel rollback carriers with 21-ft.-long and 108-in.-wide beds Services • Light-, medium- and heavy-duty towing and transport paint facility • 24-hour roadside assistance • Full-service collision repair and • Vehicle storage The 108-in.-wide, 21-ft.-steel beds on Royal Coaches’ seven Jerr-Dan carriers allow towers to walk around on the deck, even when the deck is fully loaded. RU N HAR D vo l . 1 6 , n o. 2 J U ly 2 0 0 7 vo l . 1 6 , n o. 2 RU N HAR D 17 J u ly 2 0 0 7 Distributor Profiles Atlanta Wrecker & carrier sales Matheny Motors Distributor Matheny Motors Distributor Atlanta Wrecker & Carrier Sales 2130 Atlanta Road Smyrna, Georgia 770-432-0097 340 Maltbie Street Lawrenceville, Georgia 770-963-0966 6301 E. Hillsborough Avenue Tampa, Florida 813-626-2144 418 Scuffletown Road Simpsonville, South Carolina 864-688-0170 www.atlantawrecker.com Employees make the difference South Carolina Jeff McKinney, President Tracy McKinney, Vice President Rita Patrick, Controller Nell Johnson, Sales/Parts Sales Sonny Chastain, Sales Gina Carter, Accounting Georgia Dail Skelton, Operations Manager Heath Fassnacht, Sales Manager Grady Cooke, Parts Sales Cathy Ford, Sales Support Terry Crane, Installation/Service Mgr. Brittnie Crane, Administration Rickie Lance, Installer Chad Hughes, Installer Walter McCoy, Installer Harry Dodson, Sales Florida Jack Russell, Sales Ryan Cherry, Parts Sales Bradley Price, Sales Steve Ferrie, Sales Sharon Wilson, Sales Support 18 RU N HAR D vo l . 1 6 , n o. 2 J u ly 2 0 0 7 3rd and Ann Street Parkersburg, West Virginia 304-485-4418 T here is an atmosphere of true team spirit at Atlanta Wrecker & Carrier Sales. From the moment you walk through the door of any of their four locations, you get the feeling that the company operates like a well-oiled machine. And they should — they have been Jerr-Dan’s No. 1 volume distributor six years in a row. How do they do it? According to owners Jeff and Tracy McKinney, it all comes down to the team and plans you put in place. “In addition to the processes we’ve put in place, we have hand-selected 18 of the best people to help us make it work,” says Tracy McKinney. “We couldn’t get this far and have accomplished this much without them.” And accomplish they have. This husband-and-wife team have built a solid distributorship with successful sales. This large annual sales volume allows the company some serious buying power. Those benefits are passed right along to the customer in ways like rolling stock, a 14716 Industry Court Woodbridge, Virginia 703-499-9216 www.mathenymotors.com W huge parts inventory, chassis choice and financing options. In it for the long haul “We have no interest in hitting that one-time big sale,” says Jeff McKinney. “We are more interested in customer loyalty and building a long-lasting relationship with our customers.” This type of business plan has afforded the company an excellent reputation in the territories it serves: Georgia, Florida and South Carolina. “When we sell a truck in an area, we often find that we’ll sell another three to four trucks in that same area within a year,” says McKinney. “We attribute much of that to word-of-mouth advertising by our customers.” Caring for its customers and caring for its employees is one and the same for the McKinneys. “We are fortunate to team up with folks who are very versed in the industry. They are thrilled to be involved with a distributor who is excited about the product, moves the equipment and maintains good employee relations,” concludes Tracy. Perhaps it could be summed up in what could be the company’s mantra: “We do what we say we will do.” ■ ith third- and fourthgeneration owners involved in the daily operation of the business, Matheny Motors operates like a small familyowned company — a company that currently employs more than 100 full-time employees! Today, the Matheny Motors dealership has locations in Parkersburg, West Virginia, and Woodbridge, Virginia. The company is a retail dealership for Buick, GMC, Suzuki, Volvo Trucks and Thomas Built Bus as well as a Jerr-Dan distributor. At the Woodbridge facility ribbon cutting ceremony, left to right: Rob Anderson, Dave Thornberry, Mike Matheny, Tim Matheny, Charlie Beach and Marcus Messier. The company’s most recent location in Woodbridge, Virginia, is a dedicated Jerr-Dan facility for parts, service and sales. A natural fit Matheny Motors has been a Jerr-Dan distributor for six years. “This partnership was a natural fit for our company,” recalls Tim Matheny, fourth-generation president. “Our customers were already purchasing chassis from us and up-fitting them with Jerr-Dan bodies. It just made sense for us to provide that complete package for our customers.” And complete package it is. Matheny Motors sells all kinds of Jerr-Dan units ranging from light-, medium- and heavy-duty wreckers to carriers. Sales manager Dave Thornberry has led the company into recent growth in the heavy-duty market. Thornberry, as well as the entire team at Matheny Motors, does what it takes to meet customers’ needs. For example, driving to a customer’s location to demonstrate a Jerr-Dan truck is a common occurrence. “We take our products to our customers; we don’t necessarily expect them to have to come to us,” notes Marcus Messier, Virginia sales manager. Sticking with one manufacturer is also beneficial to Matheny customers, according to Matheny. “Historically our family has developed a good relationship with one manufacturer’s product line,” he concludes. “We feel that focusing 100% of our efforts on selling one brand of equipment does everyone justice.” ■ vo l . 1 6 , n o. 2 The newest location in Woodbridge, Virginia, is a dedicated Jerr-Dan facility. RU N HAR D 19 J u ly 2 0 0 7 Collect them all. THE NEW ’08 SUPER DUTY. ® An impressive 47'8" turn radius. Clean Diesel technology that churns out 325 horsepower and 600 lb.-ft. of torque.* The bold, new look of the ’08 Super Duty.® commtruck.ford.com *Available 6.4L Diesel V8 engine. Show & Go win a trip to what does your jerr-dan APB Towing & Wrecking of Medical Lake, Washington, is located just outside of Spokane. Owner Jon Hook is proud of his Jerr-Dan BIC 21-ft. steel carrier with 3,000-lb. wheel lift, LED light package, two stainless-steel tool boxes and aluminum wheels and fuel tank. nascar How to Win: look like? Steve Mooso of Powder Mill Towing in Parsippany, New Jersey, submitted this photo to surprise the owner of the company, Michael Benson. This 50-ton HDL 1000/530 wrecker rides on a 2007 Peterbilt chassis. Steve says he receives compliments on the truck every day. Share your Jerr-Dan truck photo! Submit your photos via: E-MAIL: to [email protected] (High-res photos only. Please set your digital camera to take photos as large of a size and as many pixels as possible.) MAIL: to Editor, Run Hard magazine 1233 Janesville Avenue, Fort Atkinson, WI 53538 In addition to your photo, please provide your complete contact information. Also tell us what model of Jerr-Dan you have, what model chassis you have and why you are submitting your truck. Nascar trip details: - All-expenses-paid trip for two to the Texas Motor Speedway, November 2-5, 2007 - Airfare and hotel accommodations included - Motorcoach transportation to and from the race included - All meals included (welcome reception, breakfast, dinners) - Lunch at The Speedway Club (private club at Texas Motor Speedway) - Race tickets for two - Credentials (garage & pit access) - Welcome-gift package * Winner will be drawn in September 2007 and will be notified via phone/e-mail. Deadline for submissions is August 15, 2007. Owners Ricky and Karen Duke of Scrambletown Towing in Silver Springs, Florida, are happy with the newest addition to their towing fleet: a Jerr-Dan 14-ton wrecker mounted on a 2007 Freightliner M2. The truck was built to Ricky and Karen’s specifications and incorporates strobe lights and a backup camera. 22 RU N HAR D vo l . 1 6 , n o. 2 J u ly 2 0 0 7 Jim Wilkinson, owner of Jim’s Auto Service in Lake City, Florida, just added this 25-ton HDL 500/280 wrecker, mounted on a 2000 Kenworth T800, and this 21-ft. Jerr-Dan carrier, on top of a 2007 Ford F650 with an extended cab. This 19-ft. aluminum bed carrier can run circles around other types of wheel-lift trucks in the crowded metropolitan areas serviced by Ellison’s Towing Inc. in Mountain View, California. The company is owned by Brent and Cheri Ellison-Carroll, frequent contributors to the Business Management section of Run Hard magazine. vo l . 1 6 , n o. 2 RU N HAR D J u ly 2 0 0 7 23 Header Profile Product the new mpl wrecker Standard Equipment: Body •Fixed-width modular aluminum body with polished, diamond plating and side rails •Independently rubber shock mounted body •Integrated fender liners and flares •Center line of rear axle to rear of tail board — 36 in. •Aluminum light pylon •Spacious clear-top deck offers more storage for towing accessories Controls •In-cab nonproportional controls with accessible manual backup Hydraulics •Hydraulic reservoir with integrated oil level gauge and magnetic clean-out provisions •10-micron in-line return filter with pressure gauge •Chrome-plated cylinder rods •System overload protection Top reasons to make this wrecker yours Lighting 1. The MPL offers best-in-class visibility. The operator has a tremendous view of the underlift and crossbar, as well as the low-profile, tapered rear deck winch(es) mounted below the rear window. 2. The motorcycle towing adapter and self-loading dolly with storage brackets make loading and towing vehicles of any size easy. 3. The longest underlift reach in its class means it is easier than ever to tow long-overhang vehicles. Also, the negativetilt feature allows you to tow vehicles from ditches or even downhill. 4. The patented LOCKLINK™ overcenter L-Arm locking device keeps the arm behind the tire. 5. Standard Underlift Level Stop Assist System allows the operator to set up and get into position quickly. 6. Major pivot joints are greaseless utilizing Jerr-Dan exclusive “No-Lube” Technology. 24 RU N HAR D vo l . 1 6 , n o. 2 J u ly 2 0 0 7 redesigned for unrelenting performance I n the towing industry, even the best truck can always be improved upon. The new, redesigned MPL is no exception. The newly redesigned Jerr-Dan workhorse is a ruthless workaholic. As part of the MPL Series, which includes the redesigned MPL as well as the MPL40, the MPL is prepared to work even harder than before. The redesigned MPL has been improved in the following areas: •New modular aluminum body design and rubrails are stylish and allow for easy maintenance. •Integrated fender liners and flares are durable and rustproof. •Outstanding visibility with clear deck top and new headboard. •Longest underlift in the industry. •Patented over-center LOCKLINK mechanism. •Standard Underlift Level Stop Assist System allows the opera tor to set up and get into position quickly. It also provides an inter- rupt to the remote control signal to stop the underlift travel at a desired loading position. •Negative tilt, a must for those vehicles in ditches or on steep inclines, is also still possible with system override. •High-speed Worm Gear winch allows for quicker, easier servicing. •More storage space. •Jerr-Dan’s exclusive “No-Lube” Pivot Joint Technology. •Motorcycle towing adapter makes loading and unloading motor- cycles even easier. See for yourself. Consider the redesigned MPL’s standard equipment (optional equipment is also available). •FMVSS 108 light group utilizing weather-resistant harnesses and connectors •Marker lights in pylon •Lower hookup lights (pair) •Auto on/off lighted tool compartments •Receptacle for auxiliary tow lights Miscellaneous •Mud flaps •Backup alarm Winch •Single 8,000-lb. Worm Gear winch with 3/8-in. diameter by 110-ft. cable •Cable tensioner and T-handle free spool release Paint •Prime finish Storage •Driver- and passenger-side tool storage compartments with rotary paddle latches •Concealed stainless hinges and adjustable height shelf More storage Driver- and passenger-side toolboxes offer adjustable shelf, durable latches, auto on-off lighting and more space than ever before. Towing •Trailer towing adapter Underlift •Wheel lift tie-down straps •Safety chains with boom storage pockets •Patented LOCKLINK overcenter L-Arm locking device • Self-centering low-profile height crossbar and 90° lift approach •No-Lube pivot joints and wear pads (most pivot points) •Underlift level stop assist system ■ Specifications: Winching power This Worn Gear (not planetary) winch is durable, fast and reliable. Hoses and valves are now located near the winch for quicker, easier servicing. Underlift Self-loading wheel grids Power tilt & fold - positive/negative Reach with L-Arms, retracted (rear of tailboard to centerline of L-Arms) Reach with L-Arms, extended (rear of tailboard to centerline of L-Arms) Centerline of rear axle to rear of tailboard Maximum horizontal towing height with L-Arms 4,000 lb. capacity 20°/20° 49 in. 78 in. 36 in. 31 in. Recommended chassis requirements Minimum GVWR Minimum cab to axle (clear) Minimum frame RBM (each rail) Maximum unloaded frame height Minimum frame length behind center of rear axle 11,000 lbs. 60 in. 230,000 in./lbs. 36 in. 36 in. Greater visibility The redesigned deck top is clear, offering more space for storage. The stylish new headboard provides greater visibility. vo l . 1 6 , n o. 2 RU N HAR D J u ly 2 0 0 7 25 U.S. & Canada Jerr-Dan Distributor Header Listing Q&A Q&A Q. Which is better, fiberglass or composite? And what’s the difference between the two? A. Over the past 20 years the words fiberglass and composite have been used in the description of different manufacturers’ truck bodies. Even though there are similarities based strictly on the materials used, the words are often either misunderstood or misinterpreted. The word composite in itself is ambiguous (having more than one meaning). If you break down the components of the Jerr-Dan composite truck body, you will find vast differences from the attempts of other manufacturers. Is fiberglass used in Jerr-Dan bodies? It is, but it is only part of an RTM (Resin Transfer Mold) panel. This panel incorporates fiberglass, foam core centers, stainless inserts, and is more impact-resistant than steel, aluminum or stainless. It is also repairable for a fraction of the cost of the other materials. You must now look beyond the RTM panels or outer cladding to the substructure, which is bonded aluminum, not welded. Any welded structure is rigid and does not allow for flex, therefore subject to stress cracks. The bonding process has been around for years in the aerospace industry as well as the automotive industry. It is significantly stronger than a weld, and also allows for flex, therefore eliminating the problem with stress cracks. Jerr-Dan now has a 10-year track record that is unsurpassed with this body, and we welcome your visit to our factory so you can see the differences for yourself. Remember there is much more to our body than the words fiberglass and composite may suggest. We look forward to your visit. Q. I have older Jerr-Dan equipment. Where do I find parts? A. Your local Jerr-Dan distributor is your best source for all of your parts needs. If you have a parts manual and can identify the necessary parts, simply call your local distributor with the information. The Jerr-Dan service parts warehouse carries parts for units as old as 40 years! Your local distributor has access to this parts warehouse so chances of finding even the oldest parts are good. If a parts manual is not available, simply supply your local distributor with the make, model and serial number of your equipment. (This can be obtained from the serial number plate on your equipment.) Your distributor will take it from there. Need help finding your nearest Jerr-Dan distributor? Call Jerr-Dan directly at 800-926-9666 or go online to www.jerr-dan.com. Once at the home page, simply enter your zip code into the “Find a Distributor” box in the “Tools” section of the site. Follow the prompts to locate a distributor nearest you. You can even find Canadian and international distributors. do you have a questiON? Do you have a question that you would like answered? If so, please e-mail your question to [email protected] In addition to your question, please include your name, company and location. Alabama Arab, AL Austin Hinds Motors Inc. 256-586-8161 Tampa, FL Atlanta Wrecker & Carrier Sales Inc. 813-626-2144 Arizona Georgia Phoenix, AZ Todd Equipment, Inc. 480-557-8633 Arkansas Caraway, AR Cars, Inc. 870-482-3614 Pocahontas, AR Ward’s Wrecker Sales & Service 870-248-1000 California Concord, CA Best Equipment 510-569-1288 Fontana, CA Gooding Enterprises, Inc. 909-357-7920 Torrence, CA California Western Towing Equipment 310-787-0208 West Sacramento, CA Riverview International Trucks Inc. 916-371-3110 Colorado Commerce City, CO Summit Truck Equipment 303-289-3161 Grand Junction, CO Transwest Freightliner 970-256-1081 Delaware Selbyville, DE Danzi Brothers Inc. 302-436-2000 Florida Miami, FL Rechtien Intl. Trucks dba Wreckers Limited 305-888-0111 Riviera Beach, FL Rechtien International dba Wreckers Limited 561-882-9050 Sanford, FL Rechtien International dba Wreckers Limited 407-321-8474 Louisiana Gary, LA Southland International of Louisiana 985-876-3000 Smyrna, GA Atlanta Wrecker & Carrier Sales Inc. 770-432-0097 Harahan, LA Southland International of Louisiana 504-733-7711 Illinois Maine Champaign, IL Prairie International 217-352-4187 South Portland, ME Hews Company LLC 207-767-2136 Maryland Decatur, IL Prairie International 217-877-8411 Aberdeen MD JP Chevrolet 410-272-0300 Quincy, IL Prairie International 217-222-1518 Baltimore, MD Maryland Carrier & Wrecker Sales 410-247-5700 Rockdale, IL Worldwide Equipment Sales LLC 815-725-4400 Massachusetts Lancaster, MA Crawford Truck Sales Inc. 978-534-1954 Springfield, IL Prairie International 217-523-5631 Indiana Greensburg, IN Hedinger’s Auto Care, Inc. 812-663-7885 Indianapolis, IN Hedinger’s Equipment 317-322-7885 Cedar Rapids, IA Truck Country of Iowa Inc. 319-365-0531 Davenport, IA Truck Country of Iowa Inc. 309-507-1525 Des Moines, IA Truck Country of Iowa Inc. 515-265-7361 Dubuque, IA Truck Country of Iowa Inc. 563-556-2616 Wichita, KS Kansas Truck Center 316-945-5600 Kentucky Hebron, KY Tipton Auto Sales & Parts Inc. 859-689-4888 Michigan Detroit, MI Santoro Inc. 315-526-1300 Minnesota iowa Kansas West Hatfield, MA G & S Industrial 413-247-9631 St. Paul, MN Twin Cities Wrecker Sales 651-488-4210 Mississippi Brandon, MS Magnolia Wrecker Sales 601-825-6400 Missouri St. Louis, MO Archway International 314-771-3900 MONTANA Missoula, MT Missoula Freightliner 406-728-5250 Nebraska Omaha, NE Omaha Truck Center 402-592-2440 Nevada North Las Vegas, NV McCandless International 702-642-8789 New Jersey Columbia, PA Nussbaum Equipment Inc. 717-684-0189 Woodbridge, VA Matheny Motor Truck Co. 703-499-9216 Greencastle, PA Mason Dixon Trucks & Carriers Inc. 717-597-9400 Washington Shrewsbury, NJ Circle Truck Center 732-741-3130 Spotswood, NJ Giancola Motor Car Corp. 732-251-4422 Scenery Hill, PA ASCO Enterprises Inc. 724-945-5525 New York Wilkes-Barre, PA Wilkes-Barre Truck 570-823-0144 Hasbrouck Heights, NJ Nussbaum Sales Corp. 201-288-3885 Albany, NY P.A. Ruth Automotive 518-456-0356 Buffalo, NY Regional International Corp. Salvage & Wrecker Division 716-681-9500 Geneva, NY Regional International Corp. Salvage & Wrecker Division 315-789-8543 Henrietta, NY Regional International Corp. Salvage & Wrecker Division 585-359-2011 Windber, PA GAP Chevrolet 814-467-4596 South Carolina Orangeburg, SC Smith Services Inc. 803-533-1585 Simpsonville, SC Atlanta Wrecker & Carrier Sales Inc. 864-688-0170 Tennessee Tacoma, WA Northwest Equipment Sales & Service 253-922-7581 West Virginia Parkersburg, WV Matheny Motor Truck Co. 304-485-4418 Wisconsin Marshfield, WI Mid-State Truck Service Inc. 715-591-2591 Milwaukee, WI Badger Truck Center 414-344-9500 Shullsburg, WI Truck Country of Iowa 563-556-3773 West Allis, WI Badger Truck of West Allis 800-553-1927 Port Jefferson Station, NY Ramp Chevrolet Inc. 631-473-1234 Rockwood, TN Glenn’s Motors and Auto Parts 865-354-0622 Windsor, WI Badger Truck of Madison 866-846-0680 North Carolina Texas Clayton, NC Eastern Wrecker Sales 919-553-4038 Buda, TX Wrecker Capitol 512-312-5655 Charlesbourg, Quebec Plamondon Camquip LTEE 418-849-7575 Ohio Dallas, TX Coker Equipment 214-742-5221 Akron, OH Fallsway Equipment Co., Inc. 330-633-6000 Canal Winchester, OH Bob McDorman Chevrolet Inc. 614-837-3421 Toledo, OH ABCO 419-536-6123 Oregon Lyons, OR Santiam Enterprises 503-859-2793 Pennsylvania Collegeville, PA Mobile Lifts 610-489-1900 Canada Houston, TX RPM Equipment 281-590-1494 Utah Salt Lake City, UT Rocky Mountain Wrecker Sales 801-268-8850 vermont White River Junction, VT Sabil & Sons Inc. 802-295-4325 Virginia Dorval, Quebec Del Equipment Limited 514-684-1760 Edmonton, Alberta Alberta Motor Association 780-430-5520 Mississauga, Ontario H.R. Runciman & Co., LTD 905-625-7222 Moncton, New Brunswick Del Equipment Limited 506-857-4291 Port Coquitlam, British Columbia Del Equipment Limited 604-941-6241 Manassas Park, VA Horton Truck and Equipment 703-530-7800 Call 800-926-9666 or visit www.jerr-dan.com for information on your nearest authorized Jerr-Dan Distributor. 26 RU N HAR D vo l . 1 6 , n o. 2 J u ly 2 0 0 7 www.jerr-dan.com www.jerr-dan.com vo l . 1 6 , n o. 2 RU N HAR D J u ly 2 0 0 7 27