Manufacturer Profile - Jerr-Dan
Transcription
Manufacturer Profile - Jerr-Dan
Manufacturer Profile Who builds the towing equipment you use? Tow Times Manufacturer Profiles go behind factory walls at major towing equipment manufacturers to learn their histories, equipment-building and industry philosophies and more. See future issues of Tow Times for more Manufacturer Profiles. Company Name: Jerr-Dan Corporation, an Oshkosh Corporation Company Office: 13224 Fountain Head Plaza, Hagerstown, Md. Main Assembly: Jerr-Dan Center of Excellence – Success Drive, McConnellsburg, Pa. Website: www.jerrdan.com Facebook: https://www.facebook.com/JerrDanCorp Email: [email protected] History Lesson Jerr-Dan’s beginnings reach back more than a half century to 1959, when farm equipment maker Grove Manufacturing began developing a carrier for its products. Over time, that carrier would become known by a variety of names, including “rollback,” “tiltbed,” “slideback” or “flatbed.” In 1972, Jerr-Dan Corporation, a local manufacturer and subcontractor operating at Hykes Road, Greencastle, Pa., acquired from Grove the A & I division, under which the “rollbacks” and farm equipment were manufactured. Over the course of the next four decades, Jerr-Dan developed the industry’s first extruded aluminum deck for a rollback and designed a wheel-lift-type wrecker that is now standard in the towing world. Jerr-Dan was granted dozens of patents around the world for its products, including the advanced rollback wheel-lift and Dual Angle Deck. In 2004, Jerr-Dan was acquired by Oshkosh Corporation, which designs and builds specialty trucks, truck bodies and access equipment. With manufacturing operations in nine countries, the company employs over 13,000 people around the world and its products and services are sold in more than 130 countries. Today, Jerr-Dan’s main assembly is located at the Jerr-Dan Center of Excellence, 221 Success Drive, McConnellbsurg, Pa. Jerr-Dan continues to be the largest single line manufacturer in North America. 26 towtimes.com • October 2014 Engineering The main goals for our engineering team are to design products that promote safety and efficiency. Their innovations in the towing and recovery industry are due in part to Jerr-Dan striving for improvements developed based upon the “Voice of the Customer.” They received their first patent in 1979, and their most recent one in 2014. Over time, Jerr-Dan has developed dozens of patented products such as LOCKLINK, Dual Manual Free Spool, Dual Angle Deck, Steel Beam Technology, RAIL, etc. Twenty-one people in the engineering department at Jerr-Dan have over 280 years of combined experience within the organization. Engineering Methods include 3-D CAD, FEA, Advanced Simulation and testing. Aftermarket Support The aftermarket department is devoted to customer support, and its six employees bring a combined 180 years of Jerr-Dan experience to the table. Jerr-Dan’s aftermarket support uses the Online Express program for towing and recovery. Jerr-Dan distributors use this resource for parts orders, warranty claims and technical information. JerrDan’s parts facility located in Orrville, Ohio, operates the largest shuttle service delivery system of its kind in the nation. The facility stocks over 5,700 Jerr-Dan parts, from nuts and bolts to full body sides. Distributors are able to order parts 24/7. Engineering circa 1984. Engineering today. See Manufacturer Profile on Page 28 October 2014 • towtimes.com 27 Manufacturer Profile From Page 27 Manufacturing Safety is the number one priority of the manufacturing team at Jerr-Dan. We have individual team members with over 35 and 40 years of Jerr-Dan experience helping to pass along the culture and history to all team members. Our team takes pride in the trucks they build and the town in which they build them. Uniquely Jerr-Dan Unique to Jerr-Dan is the continuous improvement journey – seeking feedback (both external and internal) to help us to make improvements in our processes and the quality of our product with the ultimate goal of delighting our customers. An example of continuous improvement today is the JFB (Jerr-Dan Fire-Service Body) Silver and Gold Series bodies available on Jerr-Dan’s 50/60 ton rotator. The JFB Rotator body was motivated by the voice of the customer requiring increased on-scene performance and functionality. Many of the engineered storage solutions were inspired by fire-service industry vehicles and technology. The JFB polypropylene co-polymer constructed body is weather-tight, low maintenance and has high impact resistance. For more information on this and other Jerr-Dan innovations and improvements, visit jerr.dan.com. 28 towtimes.com • October 2014
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