Print - The Retail Connection
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Print - The Retail Connection
THE RETAIL CONNECTION | one focus With an exclusive focus on retail and retailers, The Retail Connection navigates its clients through the real estate market with unmatched industry knowledge, experience, relationships and a total commitment to their success. Our primary objective is to continually create value for our clients by helping them maximize the connection with their customers. 1 THE RETAIL CONNECTION | one focus RELATIONSHIPS EX C E P T IONAL R E S U LT S I t ’s A l l A b o u t O u r CONNECTIONS OPPORTUNITIES 2 THE RETAIL CONNECTION | one focus Services | TRC provides tenant representation, project leasing, general brokerage, surplus property dispositions, expansion strategy | tenant, merchandising plans | property, retail operations, acquisition, development, strategic capital, merchant banking, property management, asset management, construction management, marketing services, and corporate services. Divisions | In addition to tenant and landlord representation, TRC completes our end-to-end business through our 4 investment divisions: Connected Development Services, Connected Management Services, Connected Acquisition Services and Connected Capital Services. Represents | Currently TRC represents over 275 retail and restaurant chains, including Bed Bath & Beyond, Houston’s, Nordstrom Rack, Chase Bank and over 300 shopping center listings [over 28MM SF], including 3MM SF of our own developments. Offices | TRC has offices in 4 major cities - Austin, Dallas, Houston, and San Antonio - with over 100 employees/brokers. Strategy | Our knowledge and insight of the retail market is key to making strategic decisions that will provide consistent value to our clients. 3 THE RETAIL CONNECTION | one focus Steve Lieberman and Alan Shor joined together in the summer of 2003 with a shared vision to build a company that would embody their high standards and team-oriented approach. On January 2, 2004, they launched The Retail Connection, L.P. [“TRC”], immediately attracting and engaging top professionals throughout the industry. TRC combined Lieberman’s strategic vision with Shor’s operating and management strengths. Within six months, TRC was a full-service retail real estate services and investment firm, had attracted two dozen of the industry’s top players, represented over 40 retail chains & approximately 4 million SF of property listings. The Company quickly expanded its infrastructure with seasoned professionals, state-of-the-art research, technology, and its knowledge-driven platform. Today, the firm represents over 275 retail and restaurant clients including JC Penney, Bed Bath & Beyond, buy buy Baby, Nordstrom Rack, Equinox, JoAnn’s, and JP Morgan Chase - more retailers than its competition combined. TRC’s retail clients are the primary catalysts for the company’s business model and are truly partners in the business. On the project side, TRC represents many of the leading investment companies in the business. Currently, TRC has 28 million SF of retail project assignments, including over 3 million SF of its own developments. In addition to tenant and landlord representation, TRC completes its end-to-end resources through its four investment divisions: Connected Development Services, Connected Management Services, Connected Acquisition Services and Connected Capital. Development Acquisition Connected Development Services facilitates tenant-driven, ground-up development. Connected Acquisition Services, buys and repositions existing retail properties. Connected Management Services provides retail property management, construction management and corporate services. Connected Capital arranges financing, operating, and strategic planning for regional and national retailers’ growth plans, including roll out and expansion capital, as well as merchant banking services. The Company has received recognition as one of DFW’s Best Places to Work in 2005 and 2007 and 2009 by the DBJ; Top 100 Places to Work in 2010 by the DMN; Fastest Growing Companies in 2007; SMU | Cox Dallas 100 in 2007 and 2008; Ernst & Yount’s Entrepreneur of the Year Award in 2008; Stemmons Service Award in 2009; Largest Commercial Real Estate Brokerages in 2005, 2006, 2007 2008, 2009, 2010, 2011, 2012 & 2013; DFW’s Largest Commercial Developer for 2006, 2007, 2008, 2012, & 2013; Best Retail lease in 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012 & 2013; Best New Retail Hospitality Development for 2006 -800,000 square foot Arlington Highlands; DBJ Retail Deal of the Year for 2011 - Village on the Parkway. DBJ Best Retail Deal of the Year Finalists for Nordstrom Rack in Gallery on the Parkway in 2014, and DBJ Best Retail Deal of the Year Award for Top Golf in The Colony in 2014. The Company was also featured in 2010 on the front cover of D Magazine | Steve Lieberman | Breakout Broker and was a Finalist | Executive Team of the Year in 2012 & 2014 by D CEO and Finalist for Broker of the Year in 2012 by D CEO. The Company was the Winner of the D CEO Best Development for Village On The Parkway in 2012, and Best Retail Deal for Top Golf in The Colony in 2014. Project Leasing Brokerage and Advisory | Tenant Rep | Retailer Expansion 4 THE RETAIL CONNECTION | one focus TENANT REPRESENTATION Knowledge driven platform Thorough understanding of the market’s critical points and key retailers Committed to improving the profitability and value of client’s assets Deliver optimal sites for clients Implemented strategies for hundreds of different retailers-small shop to national big box The Retail Connection represents over 275 retail & restaurant clients PROJECT LEASING Our project representation team achieves significant results by identifying the highest and best use for retail space and delivering strategies which maximize its full potential. A clear understanding of our client’s objectives is the platform on which we build each marketing and leasing program. We consistently create a competitive environment that delivers the best available tenants and most profitable retail centers. The Shops at Forum | Loop 1604 & I-35 | San Antonio, TX | 15,400 SF INVESTMENT SALES Client – centered & retailer – driven service arms Advises retailers on acquisition and development strategies Structures investment joint venture Assist entrepreneurs, emerging growth retail, and restaurant chains with capital sources Willowbrook Plaza | SWC SH 249 & Gessner Rd. | Houston, TX | 384,884 SF SF 5 THE RETAIL CONNECTION | one focus NORDSTROM RACK TOP GOLF The Topgolf founders envisioned a new kind of golf experience that combines competition with entertainment. Players hit micro chipped golf balls at targets onto an outfield and for a little friendly rivalry, the high-tech balls instantly score each shot’s accuracy and distance. In other words, picture a larger-thanlife-sized outdoor dartboard – but tailor made for golf. Topgolf has evolved to become a best-in-class entertainment venue, offering the customer dynamic event spaces as well as restaurant quality food and a drink menu that would rival any sports bar. The TRC team, [led by Luke Wilson & Terry Syler as the national master broker] have completed 31 Topgolf transactions with several more in the pipeline across multiple states representing over 50 U.S. markets. Nordstrom Rack, which has been serving customers for over 40 years, is the off-price division of Nordstrom, Inc. which serves customers in 39 states and Canada with over 121 full-line Nordstrom stores and 200 Nordstrom Rack locations. Nordstrom Rack offers shoes, clothing and accessories for the entire family at considerable savings. Rack stores are designed to be self-service with merchandise organized to make it easy for customers to shop. Nordstrom Rack offers many of the same brands carried in Nordstrom stores with most at savings of 30 to 70 percent off—while the merchandise mix changes with every new truck arrival, one thing remains constant: incredibly low prices on great brands. TRC has completed over half a dozen stores for Nordstrom Rack with another 2 -3 on the radar for completion within the next 12 months VISIONWORKS Visionworks (formerly Eye Care Centers of America, Inc.) is a leading provider of eye care services with more than 700 optical retail stores in 42 states and the District of Columbia. Visionworks is committed to providing their customers with an excellent shopping experience and high quality products and services with the best value and selection in the industry. All stores offer designer and exclusive brand frames, lenses, sunglasses and accessories along with leading technology in vision correction. Their comprehensive service offerings include contact lens dispensing, in-store labs which provide one-hour service on many prescriptions at many locations and doctors of optometry at or next to every store. Visionworks also sells contact lenses online at visionworkscontacts.com. Visionworks is a wholly owned subsidiary of HVHC, Inc. For more information about Visionworks, visit www. visionworks.com. BED BATH & BEYOND CHASE BANK J.P. Morgan Chase & Co. is a leading global financial services firm with assets of $2 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management, and private equity. To date the TRC team, [headed up by David Stukalin in Houston, Jeremy Zidell in Dallas, and Lance Morris in Austin] has completed well over 100 Chase Bank transactions, and several more are in the works. Founded in 1971, Bed Bath & Beyond Inc. and subsidiaries sells a wide assortment of domestics and home furnishings operating a chain of retail stores under the names Bed Bath & Beyond, Cost Plus World Market, Christmas Tree Shops, and That!, Harmon, Harmon Face Values and buybuyBABY. The company is also a partner in a joint venture which operates retail stores in Mexico as well. Bed Bath & Beyond sells a wide assortment of merchandise principally including domestics and home furnishings as well as food, giftware, health and beauty care items and infant and toddler merchandise. In addition, Bed Bath & Beyond operates Of a Kind, an e-commerce website that features specially commissioned, limited edition items from emerging fashion and home designers. Bed Bath & Beyond, Inc. operates over 1,400 stores which principally range in size from 15,000 to 50,000 sf, with some stores exceeding 80,000 sf. To date, The Retail Connection team has transacted over 200 stores for the company across 12 states and Mexico, with several more in the works. 6 THE RETAIL CONNECTION | one focus 1/2 of 1/2 Name Brand Clothing A Pea In The Pod Advance Auto Parts Afrah Mediterranean Restaurant & Pastries Agra Culture Amberjax AMC Theaters Another Broken Egg Anytime Fitness Armand’s Pizzeria At Home Austin Lobster Rolls Bach To Rock Baguette Et Chocolat Baker Street Pub & Grill Banh Shop Barnes & Noble Battery Giant Baywood Hotels Becks Prime Bed Bath & Beyond Benedict’s Restaurant Best Buy Bicycle Sport Shop big drop NYC Birds Barbershop Black-eyed Pea Blue Fish, The Boi Na Braza Bolsa Bonobos Brident Dental British Beverage Company Buffalo Wild Wings Burger King buybuy Baby Cake Bar Campisi’s Pizza Catherines Cavender’s Cedars Mediterranean Mezza Chase Bank Chicken Scratch + The Foundry Children’s Lighthouse Chop House Burger Christmas Tree Shops Church’s Chicken CiCi’s Pizza Citi Trends City Surf Fitness Club Pilates Columbia Sportswear Complete Nutrition Coop, The CorePower Yoga Cork & Pig Tavern Costco Cowboy Chicken Cowboy’s Danchall Cucina Enoteca Culinary Dropout Cupcakes Cubed Daily Juice Dallas Chop House Dallas Fish Market Dave & Buster’s Deli-News Destination Maternity Destination XL Dog Haus Dollar Tree Dr. Martens Dr. Smart Phone DSW Shoes Dunkin’ Donuts El Pollo Loco Elite Appliances Equinox Fitness European Wax Center Explore Learning EZ Money EZ Pawn Family Video Famous Footwear Fantastic Sam’s Farm 2 Pet Fish City Grill Fit 180° Fitness Connection Fix Coffee Fleuvog Shoes Flywheel Foot Locker Forty Five Ten Freed’s Furniture Freshii GameStop Gelato Go Giordano’s Golden Chick Golfsmith GolfTec Great Clips Greater Texas Federal Credit Union Halal Guys, The Hat Creek Burger Company Haverty’s Furniture Haymaker Heritage Pizza Co. Hest Fitness Hillstone Restaurant Group Hobby Town USA Hoffbrau Steaks Holy Grail Pub, The Home Slice Pizza Honor Bar, The Hook Line & SInker Houston’s Howard Wang’s Grill Hoya Korean Kitchen Humperdink’s iFly Impress for Less IntegraCare Iron Cactus Jakes Uptown JCPenney Jersey Mike’s Subs Jet’s Pizza Jiffy Lube Jo~Ann Stores Jos. A. Bank K&G Menswear Kate Weiser Chocolate Katie Kime Kleiman|Evangelista Kool Smiles LA Fitness Lane Bryant Lazy Dog Restaurant & Bar LFT Lifetime Fitness Lion & Rose Little Katana Local Pour Lolo’s Chicken & Waffles Luck Malai Kitchen Mattison Avenue Maurices McAlister’s Deli Mealey’s Furniture Mega Furniture Menchies Men’s Wearhouse Micro Center Midici Milk & Cream Mill No. 3 Mimi Maternity Moe’s Southwest Grill Motherhood Maternity Moxie’s Grill & Bar Music & Arts Native Foods Cafe Nekter New Sound Hearing Aids Nola Grill Nom Noms Mexican Grill & Chili Nordstrom Rack North Face, The Old Chicago Old Town Baking Company Olivella’s Neo Olympia Sports Optum Healthcare Otte Pacific Table Panera Bread Company Papa John’s Paradise Bakery Party City Pei Wei Asian Diner Peter Piper Pizza PetSmart Pho Disctrict Physicians ER Piada Italian Street Food Pigtails & Crewcuts Piranha Killer Sushi Planet Fitness Planet Sub PLS Realty Polished Perfect PPG Paints Prana Prohibition Chicken Project Pie Protein Bar Pure Barre R+D Kitchen RA Sushi Rainbow Shops Raising Cane’s Rally House Texas Regency Beauty Rent-A-Center Resolute Fitness Robbins Brothers Roche Bobois Rockler Woodworking & Hardware Rotolo’s Pizzeria Ruggeri’s Italian Kitchen Salata Sal’s Pizza Sam Moon Trading Co. San Martin Savers Shake Shack Shell Shack Sherlock’s Pub Shoe Carnival Showbiz Cinemas Slim 4 Life Smiling Moose Rocky Mountain Deli Smoke Smoothie King Snappy Salads Snip-its SoulCycle Space.NK.apothecary Starbucks Studio Movie Grill Styles for Less Sunny Street Café Swatch Sweetgreen T.G.I. Friday’s Take 5 Oil Change Taverna Rossa TCBY Team Sports & Performance Apparel Theodore, The Tide Dry Cleaners Tiff’s Treats Top Golf Torchy’s Tacos Tre Wilcox Tropical Smoothie Café True Value Hardware Truluck’s Tuesday Morning Uberrito UFC Gym Union Bear, The Urban Taco US Army Recruiting Centers Visionworks Vivo53 Wabi House Wild Salsa Wing Daddy’s World Market Zaxby’s 7 THE RETAIL CONNECTION | one focus Lewisville Towne Crossing | State HWY 121 & Josey Ln. | Lewisville, TX | 421,838 SF Frisco Market Center | NWC DNT & Main St. | Frisco, TX | 52 Acres Preston Park Colonnade | NWC Preston Rd. & W. Park Blvd. | Plano, TX | 185,000 SF Murphy Marketplace | NEC Murphy Rd. & FM 544 | Murphy, TX | 200,000 SF Factory Six03 | SEC Woodall Rodgers Freeway & N. Record Street | Dallas, TX | 215,000 SF 8 THE RETAIL CONNECTION | one focus AEW Capital Management, L.P. Accelerated Development Services Action Properties, LLC Ainbinder Company, The Albert Sign Company, Inc. Argyle Residential Ascension Development Ashley Furniture ATCO Atlantic Hotels Group, Inc. Beltline Preston, LTD Benchmark Operating Partners Benchmark Opportunity Partners, LLC Berkeley Investments Berlin Interests, Inc. Billingsley Company Blue Star, LP Bridgeview Real Estate Bromont Group Burk Collins & Co., LTD Caliber Capital Group Capital City Partners Captex Development Co., LLC Carlton Group, The Catellus Catlyn Capital Corp. Centennial Real Estate Company, LLC CFT Charter Stone Capital Cheney & Mathes Properties City of Cedar Park, The Clearview Investments, Ltd. Commercial Realty Group [CMC] Connected Acquisition Services Connected Development Services Connected Management Services Corinth Properties Covington Partners Crescent Real Estate Equities, LLC Crimson Capital, LLC Crosland Group Crow Holdings Dalsan Properties E2M Partners Edry Commercial Properties Education Realty Trust ECOM Real Estate Management Elite Shopping Centers Management, Inc. Encore Company, The Endeavor Real Estate Group Family Video Farrell Properties Ferem Property Company First Capital Advisors First State Bank of Central Texas Fountain Capital, LP Global Fund Investments, LLC Goveia Commercial Real Estate Granite Properties Guggenheim Real Estate Hayman Company, The H-E-B Heitman Hermansen Land Development Herschel Forester & Co. Highpoint Capital Group Hunt Properties, Inc. Inland American Invesco Kamin Realty Company Karns Commercial Real Estate Karsh Capital Management Kimco Realty Corporation L3 Investment Properties, LLC Langford Property Company Ledcor Group Levcor, Inc. Lincoln Property Group Lockard Realty M&J Wilkow, Ltd. Maly Commercial Realty Margaux Development Company Mark R. Smith Co., Inc. Midwood Investment and Development Mila Properties Mimco, Inc. MKP Capital Management LLC Moore & Associates North American Development Group One Liberty Properties, Inc. Orix Petroff Realty Phoenix Property Company Pinetree Commercial Realty PLS Realty Ponderosa Land Development Co. Prattco International, LP Premas Global Leander, LLC Property Evolution Investors Provident Realty Advisors, Inc. Provost Group Quattro Development, LLC Randall’s Food & Drug LP Red Sea Group Regis Realty Prime, LLC Retail Properties of America, Inc. Riverside Resources R.L. Worth & Associates RM Realty Group, LLC Rosebriar Properties Safeway Sam Moon Trading Company SBL Professional Realty, Inc. Seitz Group, LLC Select Strategies Realty Showbiz Cinemas Simon Property Group SMI Realty Management St. Ives Realty, Inc. Stainback Organization, The Starpoint Properties, LLC Stonewood Investments Stratford Land Terra Enterprises Tex-Can Real Estate Group Thayer Lodging TPJ Properties, LTD TPMC Realty Corporation Trammell Crow Residential United Heritage Credit Union U. S. Industries Vaquero Ventures Vista Property Company Wade Interests, Inc. Westdale Real Estate Investments Westwood Financial Corp. Wolverine Interests World Class Capital Group 9 THE RETAIL CONNECTION | one focus NATIONAL ADVISORY The Retail Connection provides a single point of contact and delivery platform which ensures consistent, quality service throughout the country. Our national clients rely on our team to manage the entire process, from initial strategic planning through final execution. For retailers looking for strategic guidance for their regional or national expansion programs, The Retail Connection provides strategic direction based upon its market knowledge, broad experience with similar retailers, sophisticated research capabilities, and its network of relationships. The Retail Connection’s national advisory team combines the elements of retail operations, investment banking and real estate brokerage. The group is a fully integrated source for financial services, business assessment and valuation, financing, and real estate acquisitions and dispositions. EXPANSION STRATEGY | TENANT For retailers looking for strategic guidance for their regional or national expansion programs, The Retail Connection provides strategic direction based upon its market knowledge, broad experience with similar retailers, sophisticated research capabilities, and its network of relationships. TRC’s primary focus on retail, has led to the successful roll out of many high profile brands. Having assisted exclusive brands like Bed Bath & Beyond, buybuy Baby, Petsmart, Nordstrom Rack, Cost Plus World Market, Top Golf, Costco, Equinox, JC Penney, and Best Buy our experience is intuitive, productivity - driven and broad across product lines. With an exclusive focus on retail, solid tenant representation experience and expert market research, implementing a successful strategic plan for a multi store brand is second nature to the expansion team at TRC. In-depth market research Collaborative brokers Strategic planning Deal negotiation Expert site selection Related real estate and development services geared to the specific needs of both established and start-up companies 10 THE RETAIL CONNECTION | one focus MERCHANDISING PLANS | PROPERTY When developing merchandising plans for specific properties, retail areas within a city, or streetscapes, The Retail Connection prepares a comprehensive and in-depth market analysis which includes a review of current retailers and the value they bring to the center, as well as the identification of the most properly-suited, best in class retailers for the given project. We take a strategic approach to determining why the center may not be capturing its share of retail sales, based on the potential of the trade area, future residential and|or visitor growth projections, merchandise categories needed, and other factors that may be prohibiting maximum sales productivity of the center and | or its retailers. We apply state of the art research, industry knowledge and local statistics to determine with clarity the best tenant mix for the project. Upon completion of the Retail Merchandising Mix Plan, a dedicated team of expert brokers and other related professionals will develop strategies and tactics for plan implementation to be undertaken in the shortest time possible, with their main objective of increasing the shopping center’s revenue and overall value. The Retail Merchandising Mix Plan is a refinement of the retail strategy and is developed according to the following guidelines: To ensure that the nature and size of the retail mix will maximize the center’s potential to increase market share and retail sales To maintain and enhance the center as a vital retail real estate asset, providing merchandise and services that differentiate the property, enhance the neighborhood and bring increased value to ownership and partners. Other areas where we provide services to create great retail environments are: Create a brand identification working collaboratively with brand experts Identify key consultants – architects, zoning attorneys, traffic consultants, others Place making | merchandising – either a district or shopping center Develop a marketing package tailored to the specific needs of the client | center | district Identify other parcels to acquire | redevelop that would fit into the overall merchandising strategy Implement a strategic timeline Village on the Parkway | SEC DNT & Belt Line Rd. | Dallas, TX | 360,000 SF Willowbrook Plaza | SEC SH 249 & Gessner Rd. | Houston, TX | 384,884 SF 11 THE RETAIL CONNECTION | one focus RETAIL OPERATIONS Running a retail store takes skill, patience, and diligence and can ultimately be very rewarding. At The Retail Connection, our retail store specialists have lifetimes of experience in successful store operations, having helped many retailers become more educated as to what makes for a profitable, consumer-driven environment. We will provide you with helpful tips, counsel, and advice that will make your retail operation one of the most successful in your industry. And, we will stay with you every step of the way to ensure your business maximizes its opportunities in the marketplace, all the while helping you achieve profitability and productivity. Retailers we have provided consultation to: STRATEGIC PLANNING The Retail Connection has represented hundreds of retailers with their real estate strategy and execution. Our specialization and alignment with retailers empowers us to reach beyond real estate into core aspects affecting our customers’ business. Our strategic planning team provides real estate solutions that maximize the business performance of our clients. Business intelligence combined with portfolio optimization, location evaluation and organizational strategies, our strategic planning team develops opportunities for companies to maximize the value of their real estate assets. We know how imperative it is that our clients engage real estate programs that reinforce their business and financial objectives, and we are focused on understanding the vision our clients have for their enterprises. 12 THE RETAIL CONNECTION | one focus ACQUISITION The Retail Connection’s acquisitions platform, Connected Acquisitions, is the client-driven retail services leader throughout the Southwest for retail properties. With its vast amount of contacts in the industry and the seasoned judgment of its investment professionals, Connected Acquisitions advises its retail clients and structures joint ventures to purchase retail investment properties, which can be single-tenant, multi-tenant or even portfolio assets. Connected Acquisitions investment philosophy is concentrated on core-plus, value-add and opportunistic investments in major metropolitan markets, as well as certain tertiary markets where strong fundamentals and upside are anticipated. Our substantial market and tenant knowledge allows us to better understand which prospective investments are more compelling to us and our partners, which results in stronger and more predictable returns. Our extensive research and capital markets knowledge enable us to expertly advise our clients and partners on their equity and debt options. Our relationships with leading national and regional lenders facilitate our ability to aggressively source capital to assure that each acquisition, development or refinancing situation receives the most optimal terms available in the marketplace. MILLS POINTE | Carrollton, Te x a s | SEC Tr i n i t y Mills & East Marsh Lane | 196,590 SF 13 THE RETAIL CONNECTION | one focus DEVELOPMENT Connected Development Services, created as a retailer-driven services arm, extends The Retail Connection’s reach immeasurably, giving the firm the ability to deliver any or all aspects of the development process. Whether retailers need expansion or development services, Connected Development Services advises retailers on their development strategies and structures development joint ventures. The Retail Connection’s client expansion plans by delivering tenant-driven, build-to-suit programs. Our team has the expertise and relationships requisite to redevelop retail properties through repositioning, remodeling and remerchandising the tenant mix. At the same time, we have the experience necessary to convert raw land into income-producing properties. Specifically, the group specializes in all aspects of the development, re-development and renovation of retail projects across the Southwest. Feasibility studies Budgeting, accounting and financing Pro-forma preparation Municipal approvals including zoning and permitting Site selection & land acquisition Project management Lease and sales structuring Village at Cumberland Park | NEQ Broadway [HWY 69] & Loop 49 | Tyler, TX | 700,000 SF Hurricane Creek V illage | SEC HWY 5 & Alcoa Road | Benton, AR | 36.56 Acres 14 THE RETAIL CONNECTION | one focus MERCHANT BANKING The Retail Connection’s specialization and alignment with retailers allow the Company to reach beyond real estate into the core operations of our clients’ businesses. Our merchant banking team, Connected Capital, assists entrepreneurial and emerging growth retail and restaurant chains with strategic guidance, operating expertise and sources of capital for their operations. With unsurpassed knowledge and commitment, we align with retailers and restaurateurs to optimize the value of their enterprise by partnering for success. STRATEGIC CAPITAL The Retail Connection connects capital and opportunities to deliver both transactions and real value for our clients and partners. Our acquisition and merchant banking team are experienced across all retail property types of any size and format. We combine extensive in-depth research and broad experience with real time market conditions, providing highly trusted advice. Whether you are seeking to acquire or dispose of an asset, raise equity through a joint venture or bank financing, reposition your investment strategy or enter new real estate markets, The Retail Connection can provide the right capital at the right time for the right transaction. 15 THE RETAIL CONNECTION | one focus The number one objective of Connected Management Services, a wholly owned division of The Retail Connection, is to provide retail shopping center owners with the management services they need to complement their in-house capabilities. TRC’s affiliated companies work together to provide unparalleled resources an owner can rely on. We partner with our clients to understand their business needs in detail. This allows us to deliver a service that is responsive, project specific, and results oriented. Connected Management Services provides property management Shackleford Crossing | I-430 & S. Shackleford Rd. | Little Rock, AR | 573,000 SF with the customer AND client in mind. We are experts at getting your property noticed by retailers while enhancing the shopper’s experience. While we work to achieve a quality shopping experience, we also ensure that the day-to-day operations of the center are consistent, efficient, and effective. CMS is committed to the best practices and processes for: Tenant Relations Financial Reporting Vendor Partnerships Annual Budgeting Effective Cost Management NNN Reconciliation Lease Administration Capital Improvement Planning Clean-Safe-Secure Shopping Marketing Village on the Parkway | SEC DNT & Belt Line Rd. | Dallas, TX | 360,000 SF Great Hills Market | NWC Great Hills Trail & US HWY 183 | Austin, TX | 155,000 SF 16 THE RETAIL CONNECTION | one focus Our asset managers are responsible for the financial reporting and supervision for each property which includes communication with the ownership as well as implementation of owner’s financing and refinancing objectives, financial analysis and review of the property financial reports and monitoring overall operating expenses, to ensure that the property is maintained at a first-class level at costs that are reasonable in the current marketplace. ASSET MANAGEMENT: Oversight of leasing team and leasing efforts Capital expenditure consideration Monitoring of the physical operation and condition of each property Coordination of services with ownership, property management and construction services Operating budget review and approval, financial reporting and expense monitoring Tenant retention and tenant relief requests, bankruptcies, lawsuits ASSET EXPERIENCE: Lifestyle Projects Power Centers Neighborhood Grocer and Community Shopping Centers RECEIVERSHIP: Development and implementation of the property strategic plan Stabilizing property operations and ensuring tenant retention Oversight and direction of on-site Property Management Team Evaluation and creation of marketing, advertising and leasing strategies Devising and implementing an optimal exit strategy Given the nature of CMBS transactions and accruals resulting from distressed bank assets, CMS recognizes that time is valuable and we take every measure to ensure the transaction is handled professionally and efficiently with a focus on cash flow leading to value maximization. 17 THE RETAIL CONNECTION | one focus As part of our Construction Development Services platform, our construction management team has over 50 years of diverse construction and retail real estate development, re-development and renovation experience. We assume an owner’s mentality and take responsibility for the direction and implementation of the entire construction process. We serve as the single point of contact for the owner, making sure the project is completed on time and within budget while minimizing risks. Our approach allows our clients to focus on their core business strategies and becomes the connection where retail and real estate come together. iLume Cedar Springs | SWC Cedar Springs Road & Knight Street | 22,773 SF Site Planning Scheduling Budgeting Contracts and Lease Administration Entitlement Process Field Construction Management LEED Advisory Tenant Coordination Bidding Process Project Close Out 18 THE RETAIL CONNECTION | one focus Whether it is lease administration, lease auditing, or project management, our Corporate Services team is equipped with years of experience to keep retail projects on course with an owner’s objectives. Proactively identifying areas for improvement saves time and results in lower overall costs. By having open communication and a close partnership with clients, we work hard to positively identify opportunities within each retail property to save time, fulfill project goals, and create a higher valued asset. With our corporate services best practices and process controls, you will gain access to a highly experienced team created specifically to meet your objectives. LEASE ADMINISTRATION Through our extensive and diverse property management, development, and acquisition experience, we have developed a thorough understanding of the important area of lease administration. Because of today’s changing real estate environment, tenant and landlord requirements, and other financial issues, it is important to hire a consultant who clearly knows lease administration and how those issues impact what was oftentimes negotiated under very different market conditions. Our real estate lease administration professionals understand inherently what it takes to provide services with tangible and intangible related assets in mind. Landlords often overlook simple or incorrectly stated financials in an everyday lease administration function. Alternatively, tenants may not be thoroughly reviewing their occupancy costs or other options and rights within the lease. We understand lease administration’s critical or exposed areas, and we have the confidence and capabilities to correct them. LEASE AUDIT Our lease auditing specialists are qualified with years of experience in reviewing and auditing retail leases of all shapes and sizes. We provide a detailed review and comparison between the legal definitions in the lease and what a landlord may be requiring. Because the language can be intimidating, our lease auditing team seeks to make it simple for both the tenant and the landlord. Because of a highly experienced and detail-driven team, along with our intimate knowledge of retail, we have the ability to dive deep into lease language in ways that other auditors may not understand. PROJECT MANAGEMENT Whether you are an owner or a tenant, need a new facility or a new store build-out, undergoing a relocation or expansion, The Retail Connection can assist. We do single or multi-site project management and focus exclusively on retail. With our best practices and process controls, you will gain access to a highly experienced team created specifically to meet your objectives, whether it is interior build-out, move management, commercial real estate operations, occupancy planning, engineering, architecture or construction. Their collaborative approach is managed by a dedicated project manager who serves as your single point of contact and accountability. Whatever the scope of work, we will achieve your goals. 19 THE RETAIL CONNECTION | one focus brokerage | advisory | investment | management AUSTIN OFFICE CORPORATE OFFICE | DFW HOUSTON OFFICE SAN ANTONIO OFFICE 221 W. 6th Street Suite 1030 Austin, TX 78701 2525 McKinnon Street Suite 700 Dallas, TX 75201 10000 Memorial Drive Suite 170 Houston, TX 77024 10101 Reunion Place Suite 160 San Antonio, TX 78216 p 512.485.0888 f 512.485.0830 p 214.572.0777 f 214.572.0009 p 713.547.5555 f 713.547.5549 p 210.408.6464 f 210.408.6465 © 06.11.16 - All Rights Reserved - The Retail Connection 20