Summer Issue 2009 - Communications Association of Hong Kong

CAHK NEW SERVICES AND PRODUCTS
Summer Issue
CAHK ACTIVITIES
June 2009
Beijing Study Tour (中國電訊經濟國情培訓班)
CAHK Activities
1-7
NTT Com Asia’s 10th
Anniversary and the Grand
Opening of Hong Kong Data
Centre
8
Sony Ericsson launches
Entertainment Unlimited,
Reinforcing its Position as the
Communication
Entertainment Brand
9
CAHK’s first Beijing Study Tour had been held during 21 – 25 April 2009. The class
was supported by Liaison Office Of The Central People's Government In the HKSAR
and the Academy of Chinese Culture. There were thirteen members in this study tour.
Upon completion of the classes, many participants sent feedbacks and expressed that
it was a fruitful, exploratory, interactive, and enjoyable journey and would recommend
other members to join in future.
Topics and Tutors for the study tour were as follows (in Chinese) :
3 Hong Kong exclusively
launches first INQ1 Social
Mobile
10-11
HGC: HutchConnect:A onestop platform for carriers and
cable owners
11-12
SmarTone-Vodafone moves
into the home, offering the
new Home Broadband and
Phone Service
13
SmarTone-Vodafone presents
HTC Magic™ – the first
Android™ -powered
smartphone in Hong Kong
14
PCCW launches eye2 - Hong
Kong’s first Portable Media
Center for your home
15-16
PCCW – your trustworthy
partner
17
PEOPLES Superior “1-CardMulti-Number” Service offers
free IDD calls to China
18
China Mobile HK Supported
“Meet the CEO”
Communications Tour for
nurturing the younger
generation in Hong Kong
18
NWT’s News
19
World’s First Commercial 4G/
LTE Site Unveiled in Sweden
by Ericsson and Teliasonera
20
GfK TEMAX® (Technical
Market Index)
20-21
CPCNet M@ilCONNECT &
M@ilPROTECT
22-23
VCAST Launched the BrandNew V-Series Interactive
Solutions For Business to
Explore More Opportunities
24
GN Netcom Takes Corded
Headsets To The Next Level
With The All-New Jabra BIZ
2400
25
Key Telecommunications
Statistics
26
授課題目
授課人
中國基本國情介紹
當代西方政制發展趨勢及反思
中國外交政策及當前熱點
<珠江三角洲地區改革發展规劃綱要>情況介紹
中國通訊業發展
中國經濟發展及國際金融危機
王瑜
唐士其
吳建民
鄒勇
蘇金生
王健
Group photo for the class
A set of Hong Kong Telecom Story and Future Strategy for
each speaker
Members were active in sharing questions
The tutorial were very interesting and rich in content
Please share the end report and photos of the Beijing Study Tour : http://www.cahk.hk/Event/Report_BJ_Tour_Apr09.pdf
COMMUNICATIONS ASSOCIATION OF HONG KONG
Page 1
Continued CAHK Activities
Second ICT and Business Innovation Seminar 2009
The second seminar was focused on Octopus Card
Mr.Sammy Kam, ,Technical Director of Octopus Card Limtied was our
key-note speaker
The best question was asked by Mr. Miles Au Yeung
Our panel speakers were (from left) Dr. Xu Yan, Mr. Franky Lai, Mr.
Sammy Kam and Mr. Gary Chow
With the support from OGCIO, CAHK members, universities, and all supporting units, the Association continued
to hold the second ICT and Business Innovation Seminar
on 30 April, 2009.
Octopus Card is well applied by Hong Kong people thus
audience in the seminar grasped the opportunities to
learn more in technological aspect and development from
our panel speakers. The best question had been selected and awarded with a mobile handset sponsored by
Sony Ericsson for encouragement.
The winner was Mr. Miles Au Yeung from Ernst & Young
Advisory Services Ltd. His question (in Chinese) is:「我
希望呢個問題四位嘉賓都可以俾啲意見：八達通喺
香港一個自己開發出來好成功結合咗商業同埋技術
的例子，唔知四位認為將來下一個例子喺一個咩範
圍、咩技術創造、產生一個香港獨有領先的一個例
子呢？」
You are welcome to recall the event by viewing
http://www.cahk.hk/ibis/Octopus.asp
Mobile Internet Education Project
CAHK had worked with OFTA to plan for a mobile internet
education project to the general public. First meeting was
held on 10 June 2009. CAHK members of mobile vendors and service operators as well as representatives
COMMUNICATIONS ASSOCIATION OF HONG KONG
from OFTA joined and the convener of the organizing
committee was appointed, Mr. Romax Chu of Nokia Ltd.
The Launch Ceremony was proposed to be held in the
CAHK 26th AGM on 11th September, 2009.
Page 2
Continued CAHK Activities
World Telecommunication and Information Society Day in Hong Kong 2009
Theme of 2009 :Protecting Children in Cyberspace
http://www.cahk.hk/WTISD2009/home.html
Speaker
With the full support of Hong Kong’s Office of the Telecommunication Authority (OFTA) and members of the
Communications Association of Hong Kong (CAHK), the
Association organized events to mark World Telecommunication and Information Society Day (WTISD) and
raise public awareness of issues connected with information and communication technologies (ICT). The coorganizer of the celebrations that took place this year was
the Hong Kong Federation of Youth Groups.
On 16 May, more than 100 celebrities and representatives of leading ICT companies, government officials and
Dr. Hubert CHAN, the Chairman of CAHK, presented the aim and spirit of the
WTISD to all participators and briefed the activities held in Hong Kong in celebrating the Special Day for 2009.
Mr. Gregory So, Under Secretary for Commerce and Economic Devel-
Sponsors and supporters gathered in the ceremony
Prizes, Souvneirs and Preparation Kits for games were ready
The celebrations began with a ceremony that included
the award of prizes to the winners of an art competition. It
had been open to secondary school students and those
at tertiary educational institutions, who were asked to
produce a Four-Panel Comic Drawing Competition to
illustrate the theme of WTISD 2009 — protecting children
in cyberspace.
artworks of the participants are creative and inspiring.
Participants had the opportunity to share their opinions
on internet security especially for childen with the public
through their drawings. Famous painter, Ah Chung, was
invited to give in-depth advice and direction for the students in creating comics.
Excellent responses were received. Total 672 submissions from more than 50 schools were collected. The
COMMUNICATIONS ASSOCIATION OF HONG KONG
over 200 students as well as 5 companies from Media
namely TVB, RTHK, Commercial Radio, Hong Kong
Broadband, and Oriental Daily gathered at the auditorium
of HKFYG Tower and took this chance to share the joyfulness to the launch of this Day and getting to understand more about our future owners’ knowledge, ability
and application skills on ICT initiative.
opment Bureau, shared his view on the internet security for children.
The winner of tertiary group was Sin Cheuk Yin from
Christian Service Kwun Tong Vocational Training Centre
Page 3
Continued CAHK Activities
Centre for Ubiquitous Computing. Members of the winning team each received the latest model of handset
which were sponsored by Nokia. The winner of 2009 is
Kowloon Tong School (Secondary Section) who completed 4 check points and missions at 2 hours 50 minutes
and 24 seconds.
The winning artwork for tertiary group The winning artwork for secondary group
40 teams participated in the competition. Each team
have 4 members and was allocated with one GPS device
for the competition use. They should use the device to
find location coordinates and check points, then complete
a mission at each point. The team leaders stayed in the
control centre would get the hints of next point by using a
computer (CAHK offered each team a OLPC) from the
headquarter, then communicated with their team members by using mobile device. Each team was expected to
find 5 check points in their “hunting route” within the time
limit (3 hours and 30 mins). The fastest team who finished
all check points within the time limit won.
The teenagers request for signature of famous painter Ah Chung
while secondary groups was Nit Shun Hei from St. Paul's
College. They had awarded with travel coupons which
were sponsored by now.TV.
The afternoon of 16 May was spent in a Geocaching
Hunting Competition and the CAHK Trophy: ICT Quiz
Competition, in which schoolchildren, assisted by their
teachers, had to apply location-based and wireless technologies in an entertaining adventure game to locate
access points and execute missions. The game was
designed by Hong Kong Baptist University’s Research
Kick Off Ceremony
COMMUNICATIONS ASSOCIATION OF HONG KONG
Winning Team
Inside the process of the
game, the students would
have other chance to win
in a second competition to
show their good ICT
knowledge. It was the
CAHK Trophy: ICT Quiz
Competition. The competition was held to encourage local students to take
initative
in
equipping
themselves by learning
and applying the Information and Communication
Technology around them.
The questions are pre-set in each
After completing each
mobile device
mission, the team needed
to answer questions, and totally 20 questions have been
set for each team.
Page 4
Continued CAHK Activities
With the support of TraxComm Ltd in setting the questions which was focused on ICT related websites like ITU,
OFTA, e--government Strategies in Hong Kong, Innovation and Technology Development – R&D Centre, Innovation and Technology Commission, Digital Terrestrial
TV (DTT) Service, Hong Kong Applied Science and
Technology Research Institute Company Limited, etc.
About 400 questions had been set bilingually (both English and Chinese, please refer to WTISD-HK 2009 website for the questions).
Cable Television Limited
Champion
In addition to the trophy, the winners all received the
latest mobile phone handsets sponsored by Sony Ericsson. The winner of 2009 is Queen Elizabeth School Old
Student’s Association Tong Kwok Wah Secondary
School who answered correctly 19 questions out of 20.
Communications tour with career talks
Hong Kong Jockey Club
Science and Technology Parks Corporation, Hutchison
Telecommunications (Hong Kong) Ltd, Office of the
Telecommunications Authority, PCCW Limited, REACH
Stanley Satellite Earth Station, SmarTone-Vodafone and
TraxComm Limited.
This year, the Association specially invited Airport Authority Hong Kong, Hong Kong Exchanges and Clearing
Limited, and Hong Kong Jockey Club so that the students
could learn from an angle of ICT users that how the ICT
technologies provided by service operators applied in our
daily life.
Hong Kong Science & Technology Parks
In an extension to the WTISD activities, on 23 and 25
May a Communications Tour was arranged. Total registration from 46 school were 927 students and total 16
sites were opened. The members of CAHK opened all
prohibited area for our future owners in half-day visits to
aim at letting them to understand the technology in depth.
The supporting members included Cable TV, China Mobile Hong Kong Company Limited, CSL Limited, Hong
Kong Communications Equipment Co. Limited, Hong
Kong Cyberport Management Co. Limited, Hong Kong
OFTA
COMMUNICATIONS ASSOCIATION OF HONG KONG
Page 5
Continued CAHK Activities
The rundown of each route is informative and rich in
content. The visit was including Data Centre Facilities,
Switching Centre, Broadcast and News Centre, Photonic
Centre, IC Development Centre where a product dem-
onstration and trial by the students was conducted by a
local game developer, Earth Station where the salellite
operations and services had been introduced, Aviation
Discovery Centre, and SkyDeck, etc.
Kwalala Concert by Commercial Radio
concert was officiated by Mr. Matthew Cheung Kinchung, GBS, JP,
Secretary for Labour and Welfare.
He reminded all
“Even
labours,
Commercial Radio rounded off Hong Kong Kwalala Plan
(商業一台香港誇啦啦計劃) by organizing a concert at
Convention Centre on 26th June, 2009.
though all are in
hard time, you
must remember
that you live in groups, never alone, never being neglected. With this spirit, you can overcome the difficulties.”
Including the
Telecommunication Industry, there were
totally representatives
from five main
industries
namely Insurance,
Property,
Hotel/
Tourism and Retail to participate as cheer teams to motivate all the staff and industry players in Hong Kong. The
Mr. Bruce Lam, President of CPE Vendor & Equipment
Supplier Group from CAHK, represented the Association
to attend the activity. His team designed a slogan for
the industry (in Chinese) 電訊誇啦啦，
歌 藝 頂 呱 呱！齊 來
打 打 氣，香 港 靠 晒
你！ There
are
around 300 members participated for
the cheer team.
Articles / Opinions sharing from Exco Members
in Hong Kong Economic Journal (HKEJ)
http://www.cahk.hk/Publication_Opinion.asp
The 2008/2010 Exco members will share
their opinions on ICT policies, market
trends, innovative technology, and other
ICT related topics by presenting articles in
HKEJ.
The following articles with topics (in Chinese) were published by HKEJ as from
January 2009 up to date :
♦
智能城市－香港距離這目標遠嗎?
♦
電話交換機與通訊技術之整合應用
♦
適度規管與教育并行
♦
保護資訊環境爭取成為中文數碼中心
COMMUNICATIONS ASSOCIATION OF
Back Row : Mr. Kenneth Lau, Dr. Yan Xu, Mr. Andrew Lee, Mr. Gilbert Chan, Mr. Gary
Chow, Mr. Ray Cheung, Mr. Alex Cheung, Mr. Bruce Lam
Front Row: Dr. Tony Seeto, Mr. Franky Lai, Dr. Hubert Chan, Mr. Stephen Ho,
Mr. Dominic Leung
Page 6
Continued CAHK Activities
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固網與 FMC 的機遇
3G 時代五年後正式展開
對本年度財政預算案的三項意見
建設「無線城市」強化智能交通
香港應發展成為「巧件」中心
善用 IT 托管服務提升競爭力
4G 寬頻技術無驚喜
流動 Push Email 提升資訊生活質素
3G 時代延續篇
電訊互聯網深化整合 拓新商機
為業界爭取公平進入國內市場
逆市投資 ICT 增競爭力
創新發展 政府統籌角色不可缺
科技連繫生活 玩具立大功
八逹通成功創新三大啟發
四川災區推廣「每童一電腦」計劃
非通訊科技影響通訊業發展
善用頻譜促進通訊業發展
善用視像會議 加強企業協作
提升香港資訊業競爭力
手機 Widgets 融入 Web 2.0 世界
創意推動六大產業
Upcoming Events
Third ICT and Business Innovation Seminar 2009
Date : 24 June 2009
Key-Note Speaker : Mr. Alfred Wong, Chief Technology Officer of HK Exchanges and Clearing Limited
Venue : Chiang Chen Theatre of Poly-University
Time : 18:15 - 19:55 pm
Joint Event 2009 GuangDong-Hong Kong Telecom Seminar and Golf Challenge
Date : 5 November 2009 (pm) ( Seminar) and 6 November
2009 (Golf)
Tentative Venue : Mission Hills
ATIE Forum in India
Tentative Date : 1-5 December 2009
26 CAHK AGM and cocktail
th
Tentative Date : 11 September 2009
For details and other supporting activities, please visit our
web site, http://www.cahk.hk/index.asp
Venue : Aberdeen Marina Club
Time : 18:00 – 20:00
Supporting Events
Media Literacy Seminar
Date: 23 May 2009,Saturday
Time: 10:00am-02:00pm, Includes free lunch
Venue: Function Rooms, 3/F, Core E, Cyberport 3
APNIC IPv6 and IRME Training in HK - 11-12 Jun
Date: 11 and 12 June,2009
Venue: Training Theatre, Level 3, Cyberport 3,
100 Cyberport Road, Hong Kong
Organiser: Hong Kong Internet Society
Buyer Invitation Program in World IT Show WIS South Korea
Venue : COEX, Seoul Korea
Date : 17-20 June, 2009
Luncheon on 19 Jun - Mr. Markus Kummer / Who will
rule the Internet?
Date: 19 June, 2009 Fri
Time : 12:30 noon - 2:00pm Registration at 12noon
Venue :Club Lusitano, 27 F / 16 Ice House Street ,
Central, Hong Kong
Speakers : Mr. Markus Kummer, Executive Coordinator of the Secretariat supporting the Internet GovernCOMMUNICATIONS ASSOCIATION OF HONG KONG
ance Forum, The United Nations
Fee: HKD 350 for CAHK Members
Ubiquitous City- HK Fun Fair
Date: 27 June,2009 Wed
Time: 12:00nn-18:00pm
Venue: HK Cultural Centre Piazza Area Harbour Side
Code of Practice for the Protection of Workers and Members of Public against Non-Ionizing Radiation Hazards from
Radio Transmitting Equipment
Date: 14 July,2009
Time: 6:30pm to 8:00pm
Venue: Lecture Hall, Hong Kong Science Museum, Tsim
Sha Tsui, KLN
Language: Cantonese
Fee: Free of Charge
Newly Joint Member
Welcome the following member who has already joined
CAHK as Associate Individual Member:
♦ Mr. Cheung Chi Wah c/o OVUM Europe Ltd.
♦ Mr. Daniel, Ng Ching Wa c/o PISA Ltd
Page 7
“A new decade. A new perspective of space”
NTT Com Asia’s 10th Anniversary and
the Grand Opening of Hong Kong Data Centre
By NTT Com Asia Limited
NTT Com Asia, a wholly
facility management and opowned subsidiary of NTT
erations of the data centre; and
Communications Corpowe are determined to be a
ration, announced today
leader in this arena and to be a
the grand opening of the
frontrunner ushering in the new
group’s new data centre
ICT generation.” Mr Moribayabuilding located in Tai Po,
shi added.
Hong Kong. The opening
of the data centre marks a
The main theme of the Opening
new chapter for NTT Com
Ceremony ---- “Space”, highAsia, which is also celelights one of the most outbrating its 10th anniversary
standing aspects of the data
in town. Under the theme Mr. Chan Yuk Tak, Eddy, JP, Commissioner for Innovation and
centre. The 7-storey building
“A new decade. A new Technology, The Government of the Hong Kong Special Adminishas a gross area of up to
perspective of space”, the trative Region (Left 1), Dr. Samson Tam Wai Ho, JP, Member of
212,100 square feet, providing
Hong Kong Legislative Council (Information Technology) (Left 2),
ceremony held at the data Mr. Hiromi Wasai, President & CEO of NTT Communications
more than 3,000 racks after
centre was officiated by (Left 4), Mr. Daisuke Matsunaga, Deputy Consulate General,
fully equipped to meet the fast
Mr. Chan Yuk Tak, Eddy, Consulate-General of Japan in Hong Kong (Left 5), marks the
growing needs. Initially, in
JP, Commissioner for opening of the NTT Communications Hong Kong Data Centre.
2007, NTT Com Asia built a
Innovation and Technoldata centre on the first floor of the building, which was
ogy, Innovation and Technology Commission, Mr. Daithen owned by APTT. To accommodate customer desuke Matsunaga, Deputy Consulate General, Consulatemands, NTT Communications made a bold step at the
General of Japan in Hong Kong and Dr. Samson Tam,
end of 2008 to acquire APTT for 161 million HK dollars,
Member of Legislative Council (Information Technology).
and to upgrade the entire building into the current dedicated data centre.
Since its establishment in Hong Kong in
NTT Communications Hong Kong
1999, NTT Com Asia has been offering
Data Centre has been built to
world-class telecommunications serachieve the Tier III+ infrastructure
vices to enterprises in Hong Kong and
level. Every aspect of its facilities,
Greater China, and dedicated to fosterincluding power, cooling, and
ing ICT industry in the region. Mr. Matelecommunications systems are
saaki Moribayashi, President & CEO,
fully redundant to avoid single
NTT Com Asia Ltd. remarked at the
point of failure and to ensure
ceremony, “Looking back over the past
business continuity. Just one
10 years, I am deeply impressed by the
year after its “soft launch”, the
support of our customers and our peo- Mr. Hiromi Wasai, President & CEO of NTT Com- data centre has successfully acple, which is the solid foundation NTT munications (Right) presenting the trophy to Mr.
Chan Yuk Tak, Eddy, JP, Commissioner for Inno- quired the ISO27001:2005 InforCom Asia built upon and the reason for vation and Technology, Innovation and Technol- mation Security Management
our continued development. In the ogy Commission (Left).
System
(ISMS)
certification,
days ahead, NTT Com Asia is commitwhich is a testament to NTT Com
ted to offering high quality ICT services by investing in Asia’s professionalism in managing the safety of customdeveloping innovative solutions and staff training to help ers’ data and equipment.
enhance customers’ business operations and growth.”
“The new NTT Communications Hong Kong Data Centre
is the embodiment of the company’s resolution to explore
business in Greater China; it also demonstrates our philosophy of perfection and innovation. We made every
effort to ensure excellence in the infrastructure design,
COMMUNICATIONS ASSOCIATION OF HONG KONG
Apart from the data centre, in the first half of this year NTT
Com Asia will launch a series of virtualization solutions
ranging from virtual hosting to virtual infrastructure. The
solutions will be capable to optimize the utility of servers, power and space to achieve cost effective and environmental friendly purpose.
Page 8
Sony Ericsson launches Entertainment Unlimited,
Reinforcing its Position as the Communication Entertainment Brand
By Sony Ericsson Mobile Communications International AB
Entertainment Unlimited builds on Sony Ericsson’s
leadership in music, imaging, gaming, content services, and applications to deliver unlimited opportunities for consumers to share experiences.
Sony Ericsson unveiled the next step in its evolution.
The Entertainment Unlimited consumer proposition is
the pinnacle of what the company has been working
towards since the start of the joint venture in 2001 –
the true fusion of communication and entertainment.
Bringing together rich content, unique applications
and best in class entertainment experiences, the new
consumer proposition is based around three key
promises:
1 Uniting best in class entertainment experiences into one offering such as the Walkman™
music experience, the Cyber-shot imaging
experience, Java gaming and messaging integrated with services and applications.
2 Broadening entertainment experiences by
seamlessly integrating the mobile phone into
other devices in the home letting consumers
share and enjoy top quality entertainment content through a variety of channels including TV,
PC and Hifi systems.
3 Fusing communication with entertainment by
removing barriers and offering unlimited sharing opportunities, multiplying the value of people’s entertainment experiences through a host
of innovative web applications and Sony
Ericsson’s unique Play Now offering.
Sony Ericsson is unveiling the W995 Walkman™
phone at Mobile World Congress offering the most
complete communication entertainment package to
date. The launch of this phone exemplifies the excellence that Sony Ericsson has achieved in both the
music and imaging categories and enables the evolution into Entertainment Unlimited. The company is
also showing a mobile phone under the concept
name Idou* giving a glimpse of one of a number of
projects that will be launched this year under the
umbrella of Entertainment Unlimited.
“Entertainment Unlimited lets us reinforce our position as THE communication entertainment brand,”
COMMUNICATIONS ASSOCIATION OF HONG KONG
said Lennard Hoornik Head of Global Marketing and Vice
President at Sony Ericsson. “Everything that we have done
to date has brought us to this point - we created the music
phone category in 2005 selling over 100 million Walkman™
phones and we are now ready to unveil the next chapter in
the evolution of the company - Entertainment Unlimited giving consumers unlimited opportunities to share their
entertainment experiences.”
Idou encapsulates the future of mobile entertainment in the
palm of your hand delivering visual communication like
never before.
Capture moments, talk through pictures and share all your
experiences like never before with the 12.1 megapixel
camera, intuitive touch features
and Xenon flash. Tap directly
into your favourite videos and
tracks with the full-touch media
menu and feast your eyes on
movies, TV-series and video
clips in true 16:9 widescreen
format. Based on what will become the Symbian Foundation
operating system, thousands of
applications
are
available
online letting you install new
applications and download exciting content from PlayNow™
to make the Idou truly yours.
Dick Komiyama, President,
Sony
Ericsson
said,
"Entertainment Unlimited is at
the core of Sony Ericsson's
philosophy,
building
on
Idou*
the strength of our great entertainment assets such as Walkman and Cyber-shot phones
and our unique service and applications integration. Many
of the strategic initiatives we've announced in the past year
have laid the internal framework to launch this new consumer proposition to the market and Sony Ericsson is now
ready to drive the next wave of market development with
Entertainment Unlimited."
Idou will be available 2nd Half of 2009.
Page 9
3 Hong Kong exclusively launches first INQ1 Social Mobile –
“Best Mobile Handset” at 2009 Global Mobile Awards
Together with unmatched data and voice monthly plan to maximise
social networking enjoyment
By 3 Hong Kong
3 Hong Kong, the mobile operation of Hutchison Telecommunications Hong Kong Holdings Limited
(“Hutchison Telecom Hong Kong Holdings”), has announced the exclusive launch of the INQ1, the “Best
Mobile Handset” at the 2009 GSMA Global Mobile
Awards. Designed by Hutchison Whampoa Limited’s
new company INQ Mobile, the INQ1 Social Mobile
(“INQ1”) is fully loaded with the most popular social
networking services. Together with an integrated
phonebook on one interface, the INQ1 allows users to
network with friends anytime anywhere over 3 Hong
Kong’s HSPA network. With the INQ1 debut in town, 3
Hong Kong also presented an unmatched data and
voice monthly plan and an outstanding-value handset
offer, allowing a wider spectrum of mobile users to
enjoy mobile social networking functions.
Integrating various popular social network services
3 Hong Kong’s initiatives in leading the industry by
bringing popular internet services such as Windows
Live Messenger, YouTube and Skype to handsets
have been well-received by customers. Identifying the
increasing demand for mobile social networking services, the Company exclusively launched the first social mobile INQ1 integrated with various social networking services on a one-click interface.
Over 20 million Facebook users currently access the
site through their mobile devices. With Facebook and
Skype built into the device, the INQ1 allows customers
to switch across different social networking accounts
on a single interface, upload photos, update status,
post new messages or chat with friends anytime anywhere. INQ1 customers can also download YouTube
and 3Messenger to enjoy Windows Live Messenger
from 3 Hong Kong mobile portal Planet 3. The INQ1
changes the conventional voice- and text-driven mobile communications landscape by delivering a new
customer experience via user-friendly communications
over the Internet that accelerates the adoption of mobile social networking services. Other built-in applications of the INQ1 include eBay, Google and Yahoo!
Search engines.
data and voice monthly plan and handset offer, enabling
more customers to enjoy the service. Customers subscribing to a HK$88 monthly plan are entitled to 100MB data
usage#, 1000 basic voice minutes and 200 heart-to-heart
voice minutes. The thereafter charge is HK$10 per 30MB
and capped at HK$290.
This monthly plan allows
users to access Facebook, upload photos,
browse
Yahoo!
and
Google search engines
anytime anywhere. Upon
signing an 18-month contract, customers can purchase an INQ1 at HK$333
(originally HK$888) plus
HK $500 of prepayment.
Alternatively, customers
can opt for a six-month
contract and purchase the
handset at HK $980.
Choosing either one of
these superb value-formoney offers, customers
can take home the “Best
Mobile Handset”.
Amy Lung, Chief Operating Officer – Mobile of
Hutchison Telecom Hong Kong Holdings said: “3 Hong Kong
is dedicated to bringing innovative and market-driven data
services and products to a broader spectrum of 3G data
service customers. The INQ1, a good-value-for-money social
networking handset that boasts a series of popular social
networking functions, is just a good fit for us. We believe that
the handset can bring to more users a fun mobile social
networking experience, and that it has further testified our
market leadership in spearheading the development and
adoption of mobile data services.”
Unique features
3 Hong Kong introduced an outstanding-value INQ
What made the INQ1 the winner of the “Best Mobile Handset”
at the 2009 Global Mobile Awards? A design concept
dubbed “ProHuman” which focuses on the provision of demand-driven services via the simplest handset design. The
INQ1 is an easy-to-use handset that provides one-click access to fully integrated applications:
COMMUNICATIONS ASSOCIATION OF HONG KONG
Page 10
Unmatched data and voice monthly plan in town
Continued 3Hong Kong
1. One-click access to fully integrated applications:
Without trawling through the menus, users can instantly access Facebook, Skype, 3Messenger with a
switcher key.
2. Built-in Facebook: With Facebook built into the device, the INQ1 supports most Facebook functions
including displaying friends’ status, posting messages, uploading photos, adding new friends, receiving and sending personal messages and performing the “poke” funtion. The portal has been optimised for the INQ1, ensuring the same user experience on mobile as if browsing on PC. A notification
will also be displayed on an idle screen when customers receive a new message.
3. Integrated phonebook: The innovative integrated
phonebook merges and synchronises all contacts of
a user on mobile, Facebook and Skype accounts.
Simply access their mobile phonebooks, users can
choose among various means to contact a particular
friend, such as through his/her Facebook and Skype
accounts. A friend’s online status is also displayed in
the integrated phonebook. The procedures for setting
the caller display photo can be simplified by sharing a
friend’s profile picture used in Facebook.
4. Integrated message box: With SMS, Facebook and
Skype messages delivered to the same inbox, customers can check messages from various social networking accounts over a single interface and send
messages as well.
Eye-catching Help Cards
Unlike other electronic products, the packaging and user
manual of the INQ1 present a fresh new image. The first
project of INQ+ART, the first initiative of INQ Mobile’s
INQ+ collaborative programmes, was to collaborate with
seven famous illustrators namely Yuko Shimizu, Marcos
Chin, Sara Varon, Pablo Bisoglio, Sloane Leong, Wayne
Snooze and Caroline Ayello Wright to design the packing.
Nine illustrations were selected to grace the back of the
INQ¹ help cards, with one to dress its box, making manual
reading a fun experience.
Customers are charged HK$30 per month each for logging into
Skype and 3Messenger.
#
HutchConnect:
A one-stop platform for carriers and cable owners
Scalability, flexibility provide a competitive edge in a tough economy
By Hutchison Global Communications Limited
In today’s tough economic climate, Asian businesses in
every industry are finding ways to trim their costs.
But the real challenge is to not just make cuts to the bottom line, but to ensure that assets can be deployed in a
way that maximises competitiveness.
IPVPN, IP Transit and voice services.
Andrew Kwok, Senior Vice President of International
Business of HGC, describes HutchConnect as a “single
capacity multiple connection platform for carriers.”
Hutchison Global Communications Limited (“HGC”), the Hong Kong-based
global network provider, believes its
HutchConnect platform offers Asian cable
owners and carriers the most efficient
capacity management as well as the
greatest level of connectivity worldwide.
HutchConnect acts as a meet-me-room
for carriers, effectively making Hong Kong
a virtual data centre, providing one-stopshop capacity management from capacity
termination to the provision of multilayered services such as IPLC, IE,
COMMUNICATIONS ASSOCIATION OF HONG KONG
Page 11
Continued Hutchison Global Communications Limited
“It is a massively scalable carrier-neutral platform that
offers rapid provisioning of carrier customers and highlycompetitive pricing,” he added.
HGC also offers direct connection to the US across the
Pacific, and links to Europe either via Russia or through
Southeast Asia and the Middle East.
“Cable owners and carriers can terminate or transit their
capacity through Hong Kong. We can provide backhaul
with diversity, colocation service, managed equipment
service and PoP establishment services.”
To support flexible bandwidth provisioning, HGC also
offers one-stop-shop in capacity management and pricing
per port rather than point-to-point. HGC can also provide
pre-activation for fast provisioning.
Mr. Kwok said the neutral platform means cable owners
and carriers have direct access to the best available
connections, while at the same time allowing them to be
in full control.
The new TPE (Trans-Pacific Express) has recently linked
into HutchConnect. The forthcoming TGN IA (Intra-Asia)
and the AAG (Asia-America Gateway) cable systems will
connect after they come into service in mid-2009.
HGC can tailor connectivity solutions to meet customer
requirements for cable diversity on submarine or terrestrial routes, offering bandwidth on demand, restoration
planning and extensions to the rest of the world.
“In today’s convergence environment, carriers are looking
for a broad and flexible services platform that enables
them to meet the rapidly-changing demands of their customers,” Mr. Kwok said. “HGC is best positioned to serve
carriers and capacity providers with world-class integrated solutions.”
HGC is also Hong Kong’s biggest peering provider, with
direct peering with four other fixed-line carriers and HKIX.
The HutchConnect multi-lateral peering service gives
customers immediate and extensive reach and the ability
to improve quality by adding new routes. Carriers can
also enjoy private peering through a single connection
with pay-as-you-grow pricing.
HGC’s network delivers the greatest amount of diversity
into mainland China, with four terrestrial connections. It
operates the only link across Hong Kong’s Western Corridor into the mainland.
COMMUNICATIONS ASSOCIATION OF HONG KONG
Page 12
SmarTone-Vodafone moves into the home, offering the new
Home Broadband and Phone Service
By SmarTone-Vodafone
Combining two services for the whole household at one
great price
Continuing its progress as a leader in total communications services spanning the mobile, fixed-line and
broadband markets, SmarTone-Vodafone launched its
Home Broadband and Phone Service. Delivered on its
super-fast HSPA network, the new service offers unrivalled convenience and flexibility, outstanding service
and superb value. This integrated broadband and telephone service for the home costs only $148 per month.
existing fixed-line telephone contracts have not yet
expired, they can still enjoy SmarTone-Vodafone’s
residential phone service immediately, as every wireless gateway is pre-allocated with a new fixed-line
telephone number.
To enjoy the new Home Broadband and Phone Service,
there is no need for technician visits for installation.
Customers don’t need to make appointments or wait
around. If customers move house, a simple call beforehand is all that is required to restart the service in
their new residence.
SmarTone-Vodafone is bringing its renowned customer
service to the residential broadband and telephone
service markets. If customers need assistance or even
more advanced technical support, they can call a dedicated 24-hour hotline. Additional services include expert advice and consultancy for PC and LAN-related
problems, as well as F-Secure PC Protection. For even
greater convenience, all the SmarTone-Vodafone services enjoyed by the household can be consolidated
into a single account that can be managed online at any
time.
The wireless gateway provides broadband speed of up
to 7.2Mbps down and 2Mbps up. Customers can go
online all they want and use any application they want,
confident that SmarTone-Vodafone’s network provides
super-fast speeds, exceptional stability and can accommodate large numbers of simultaneous users.
“Customers subscribing to this new service can take
home our wireless gateway, power it up anywhere in the
home and get online. It is as simple as that. What’s
more, this little box packs a Wi-Fi access point and also
provides for up to 4 LAN cable connections. This is
easily enough for most households, giving everyone
convenient broadband access in the home,” said Mr.
Douglas Li, CEO of SmarTone-Vodafone. “A new innovation allows a customer to plug their existing analogue
home telephone into the wireless gateway and enjoy our
residential phone service right away.”
“With the launch of the Home Broadband and Phone
Service, we are also adopting a new brand expression
in our communications, “Love the difference”. This new
strap line fully encapsulates the unique proposition that
our brand represents and the innovation, quality, service and value that we offer to the marketplace. Our
entry into the fixed broadband and residential telephone
service markets gives consumers a new standard of
service, unbeatable convenience and superb value,
which we are confident they will embrace,” adds Mr. Li.
SmarTone-Vodafone can help customers to port over
their existing fixed-line telephone numbers from other
networks. If customers want a new number, or their
COMMUNICATIONS ASSOCIATION OF HONG KONG
Page 13
SmarTone-Vodafone presents HTC Magic™ – the first Android™ -powered
smartphone in Hong Kong
By SmarTone-Vodafone
Google services, customised widgets and apps provide the
ultimate Internet experience exclusively from SmarToneVodafone.
to ensure your calendar, contacts and email accounts are
constantly kept up to date.
SmarTone-Vodafone announced the launch of the new
HTC Magic™, the first Android-powered smartphone in
Hong Kong. Its curvy, compact form fits snugly in the palm
of the hand and provides the ultimate Internet experience
on a mobile, together with a suite of popular Google services. Additionally, SmarTone-Vodafone has customized
exclusive widgets, apps and entertainment services to give
Hong Kong users what matters most to them.
Exclusively with SmarTone-Vodafone, users will benefit
from a range of customized widgets, apps and entertainment services pre-installed on HTC Magic™, to provide
instant one-touch access. With these widgets customers
can easily get the latest weather forecasts, news headline
updates and use apps to get comprehensive information on
dining, movies, and the Hang Seng Index, as well as catch
up with the hottest discussions on Hong Kong’s most
popular forums. Customers can stay entertained with the
latest high-resolution video content from E! Entertainment
News, ANIMAX and SmarTone-Vodafone’s Music Video
TV. Another nifty little feature is our special photo frame,
allowing customers to browse through their snaps and
watch slide shows. It makes for a great excuse to show off
the HTC Magic™ to friends and colleagues.
“We are delighted to extend our partnership with HTC and
present the first Android-powered smartphone in Hong
Kong,” said Mr. Douglas Li, CEO of SmarTone-Vodafone.
“HTC Magic™ has a unique Webkit browser that automatically adjusts web content to fit the screen, supports multiple
browser windows and makes navigation and browsing as
simple as on a PC. Users can enjoy their favourite Google
and Android applications on-the-go and, coupled with
SmarTone-Vodafone’s customised widgets and apps, the
HTC Magic™ now provides an unprecedented Internet
experience on a mobile.”
The home screen features SmarTone-Vodafone’s exclusive, always-on URL input bar, which comes complete with
browsing history. This widget bypasses menus and home
pages, taking users directly to their chosen website from a
standing start. When browsing, users can zoom in and out
or pan across web pages with a single finger stroke, or
enlarge specific areas using the Magnifying Glass browser
tool. The HTC Magic™’s trackball allows for easy singlehand operation with speed and precision, easing navigation
of cluttered webpages and clicking on weblinks.
HTC Magic™ is preloaded with tailored mobile versions of
popular Google services and offers direct access to Gmail
™ and Google Search™. HTC Magic™ provides an enhanced YouTube™ experience, allowing users to upload
videos directly, watch videos in widescreen, rate their favourites and view comments. Google Maps™ now includes
Latitude and is enabled with Street View in anticipation of
its coming Hong Kong launch. Google Talk™ is also included to help customers stay in touch with friends via
instant messaging. Google’s unrivalled innovation continues with its latest development, Android Market on HTC
Magic™. Customers can browse through close to 2000
apps, including games, shopping, travel, social networking
and many more, currently available, free of charge, for
quick and easy download. This smartphone also includes a
variety of email options, such as POP3 and IMAP, as well
as Gmail™. It enables synchronization and automatic push
for Microsoft Exchange Server-based email and Gmail™,
COMMUNICATIONS ASSOCIATION OF HONG KONG
HTC Magic™ runs on the
latest Android’s Cupcake
1.5 platform. It uses a
528MHz processor and
boasts 288MB RAM of
memory.
It
supports
7.2Mbps downloads and
2Mbps uploads, yet still
manages to be compact and
stylish. It comes with a superb high resolution 3.2”
HVGA touchscreen display,
bringing a vivid clarity to
both still shots and videos
taken with the 3.2 megapixel auto-focus camera. It
has a media player for enjoying music and video,
GPS and it supports up to
32GB microSD memory
cards.
“HTC Magic is a superb realisation of Google’s Android
platform, providing users with an Internet experience of
unprecedented speed and ease. SmarTone-Vodafone
takes that experience up a notch by providing a range of
one-touch widgets, apps and entertainment services that
brings the best of the Internet closer to our customers. Only
at SmarTone-Vodafone can users enjoy such a comprehensive experience with the new HTC Magic™. Our customers will love the difference we are bringing to them
through our innovation and services, our unrivalled network
and our great value offers,” adds Mr. Li.
Page 14
eye
PCCW launches
2Hong Kong’s first Portable Media Center for your home
PCCW introduces eye2, a revolutionary communications
and infotainment experience for Hong Kong’s households.
Portable Media Center – eye2
Using a smart-looking Portable Media Center (PMC) with
a built-in 8-inch touch-screen LED monitor and highquality stereo speakers, customers may watch now TV
which has more than 170 fascinating channels and enjoy
over 130,000 songs and music videos from the moov
digital music service wherever they are at home. Children will be encouraged to learn multiple languages
through interactive contents delivered over the device,
while family members may also browse news and
weather bulletins, check stock prices, and even obtain
multilingual cooking recipes*.
By PCCW Limited
phone communication, TV, multimedia player, infotainment content and interactive services. On the back of
PCCW’s unique quadruple-play platform, eye2 demonstrates our commitment to enhancing communications
and infotainment services for Hong Kong’s households
and to the development of information technology in Hong
Kong.”
Mr. Chan added: “Leveraging the global trend of IP convergence devices, PCCW launched its first-generation
eye Multimedia Service in 2007, ushering in a new era of
home communications and infotainment in Hong Kong.
Since its introduction, customer response has been encouraging and multimedia content usage has grown continuously. After taking into account customer feedback
and the latest in technology development, we have developed the world’s most advanced and exciting home
multimedia product. Many top-notch telecoms operators
around the world are developing similar home multimedia
projects, which we believe will become a new global
trend. We are confident that eye2 will strengthen our
position as a leading player in Information and Communication Technologies in the world.”
All in all, through eye2’s touch-screen LED monitor,
more than 100 types of exciting infotainment contents
and interactive services are accessible literally at the
users’ fingertips to meet their individual needs.
In addition, users can
maintain close contact
with their loved ones on
eye2 through video
calls^, or traditional voice
calls in conjunction with
the use of an indoor cordless DECT phone.
PCCW’s Managing Director of Consumer Group,
Mr. Tom Chan, said:
represents
a
“eye2
breakthrough in technology integration and application. It enables teleCOMMUNICATIONS ASSOCIATION OF HONG KONG
PCCW’s Managing Director of Consumer Group Mr. Tom Chan (centre),
PCCW Consumer Marketing Director of Fixed Line and IDD Services
Marketing Ms. Clara Kan (2nd from right) and Director of Product Development and Management Dr Allen Wong (2nd from left) are pleased to introduce eye2.
Multimedia infotainment and application services available on eye2 include:
•
A vast majority of the 170-plus now TV channels,
made available through embedded now TV decoder;
•
130,000-plus music titles on moov, covering
plugged songs, latest albums, concerts, moov Live
and music videos. Elderly people may play back
Cantonese opera masterpieces without the need to
operate a complicated hi-fi system;
Page 15
Continued PCCW Limited
•
•
•
•
•
Living Encyclopedia – instantly check up-to-date
information, including news and weather bulletins,
stock quotes, as well as horse-racing, football and
Mark Six updates;
Whiz Kids – fun-filled interactive learning features for
children to improve their language skills include Disney Story Telling, Disney Greetings, Disney Song,
English and Cartoon Song, IQ forum and Longman
Interactive Learning*;
Cooking Recipes – audio recipes are available in
Cantonese, English, Tagalog and Bahasa Indonesian*. TV artiste Gigi Wong’s popular recipes are also
available;
PCCW Services － these include EasyWatch service, useful telephone numbers, billing inquiry,
snaap! digital photo sharing service, and PPS service*. Users can buy movie tickets and select cinema
seats*, and access the PCCW Yellow Pages directories *;
•
Multimedia Settings – eye2’s built-in multi-functional
settings include language selection, brightness control, theme design, menu and title display, backlight
and volume control, and ringtone selection, enabling
customers to easily personalize their devices.
Through eye2, customers may make video calls^ or
traditional voice calls through indoor cordless DECT
phones.
To facilitate customers’ thorough enjoyment of this new
experience, PCCW also offers a series of accessories
including DECT phones, touch-screen protector, stylus
and earphones, etc.
For $188 a month, eye2 customers can enjoy designated
now TV free to air channels, the opportunity to subscribe
to any now TV pay channels, as well as a free trial for the
moov digital music service, and unlimited local video
and voice calls.
Multimedia Player – view digital photos, play movies
and enjoy music by simply inserting a memory device
into the USB port; and
PCCW’s Managing Director of Consumer Group Mr. Tom Chan (centre) is pleased to introduce eye2, Hong Kong’s first Portable
Media Center for your home.
COMMUNICATIONS ASSOCIATION OF HONG KONG
Page 16
PCCW – your trustworthy partner
By PCCW Limited
As a world-class player in Information and Communications
Technologies, PCCW has been a trustworthy partner of
both large and small enterprises, offering the most innovative and sophisticated solutions to the private sector. Recently, PCCW has announced several initiatives in the
areas of aviation, data management and education.
lution also supports instant recovery of applications such as
SAP, Oracle, SQL Server, Lotus Notes and Exchange
Server.
PCCW Solutions, a subsidiary of PCCW Limited, made its
debut as a technology partner to mainland China’s air traffic
management industry after winning a contract in May to
provide the state’s Air Traffic Management Bureau (East
China) with a Control Tower Simulation System (CTS) for
training controllers.
The Air Traffic Management Bureau (East China) acts as a
regional unit of the Air Traffic Management Bureau of Civil
Aviation Administration of China. The authority’s main
responsibilities include providing air traffic control services,
surveillance and flight information, as well as researching,
developing and promoting new technologies in civil aviation
air traffic management. PCCW is responsible for the design, delivery and implementation of the CTS system.
Based on virtual reality technology, the CTS solution will
simulate today’s air traffic environment in support of
preparation, progress, record, playback and evaluation of
training.
PCCW Solutions Managing Director George Fok said: “We are proud
to have been selected to provide
the CTS solution. China is a fastgrowing market for air traffic management and this contract marks
the Company’s first contribution to
the industry there as a technology
partner.”
PCCW Global’s Senior Vice President of Asia Pacific,
Stephen Pang, said: “Unification of technologies and collaboration are keys to saving costs and streamlining operations – and our proof-of-concept platform showcases
just how to save IT costs while ensuring business continuity
and providing superior network service. We are pleased to
join with NetApp to provide this first business continuity
technology center, enabling enterprises to design and test
data recovery and protection strategies. This greatly enhances remote data access and transmission efficiency –
resulting in improvements in response time and bandwidth
utilization.”
PCCW also plays a critical part in promoting wireless, interactive learning experience for primary students in an initiative of Intel Corporation and the Australian International School Hong Kong
(AISHK). Under the Intel® skoool™ Interactive Learning and Teaching Technology program, primary-aged students
can find text, visual, audio, and video
Data management service is anresources on Classmate PCs - specially
other strong area of PCCW’s.
PCCW subsidiary PCCW Global PCCW Solutions Managing Director George Fok designed WiFi-enabled Personal ComLimited and leading storage and (right) and Air Traffic Management Bureau (East puters, to help understand academic
concepts. Students and teachers can use
data management player NetApp China) representatives at the contract-signing
this application to collaborate within class,
ceremony.
unveiled a first-in-market business
school and community. The application is
continuity technology center in
also
integrated
with
a Learning Management System for
Hong Kong in late May, with systems connected via a
teachers to track students’ learning progress.
2,000km International Ethernet Private Line (IEPL) provided by PCCW Global.
PCCW contributes to the e-learning environment by proThe center has been designed to demonstrate how a busi- viding the wireless connection infrastructure for the school
in Kowloon Tong. Students can take advantage of the
ness continuity solution can help client organizations
achieve maximum performance and minimal cost of own- Classmate PCs to access Internet resources and collaboership, as well as optimal data availability and integrity on rate online with peers and teachers, as required by their
an “anytime, anywhere” basis. The center accommodates daily classwork.
semi-synchronous and asynchronous data replication, new
application launch data migration and program testing.
This innovative business continuity solution uses bandwidth efficiently to provide remote sites with cost-effective
data recovery and protection. Meanwhile, NetApp’s unified
storage system enables access via multiple protocols –
including FC, iSCSI, NFS and CIFS, providing customers
with effective replication and application backup. The soCOMMUNICATIONS ASSOCIATION OF HONG KONG
"These days, students are becoming more technologically
savvy, so it is important that we encourage them to learn
from one another and nurture an interest to pursue knowledge beyond what is taught in the classrooms. Wireless
Internet connectivity enables students to do so," said Gary
Chow, Managing Director of Commercial Group and Engineering, PCCW.
Page 17
PEOPLES Superior “1-Card-Multi-Number” Service
offers free IDD calls to China
By China Mobile Hong Kong Company Limited
PEOPLES recently launched new offers for its
Superior “1-Card-Multi-Number” service.
less of whether they are in Hong
Kong or China. Sending a SMS
from Hong Kong to China only
costs
$0.28
per
message
(originally $0.5 per message).
Besides, customers can enjoy mobile data in Hong Kong and China
with the flat rate of only $2.8 per
MB (originally $20.5 per MB).
Free IDD to China for the whole year
New subscribers to Superior “1-Card-MultiNumber” service can now make IDD calls to
China for free in the first year of service. Combining the existing benefit in receiving free
incoming calls in Hong Kong and Guangdong,
the service truly embodies the essence of the
convenient and value-for-money cross-border
mobile communications.
Send SMS to China at only $0.28/SMS & enjoy
mobile data in Hong Kong and China with the
flat rate of only $2.8/MB.
Superior “1-Card-Multi-Number” customers can receive
SMS via both Hong Kong and China numbers, regard-
Service and so on.
To meet the communication needs
of the customers, Superior “1-CardMulti-Number” service also comes
with a wide range of free valueadded services, including Hong
Kong Ringback Tone, Call Forwarding Service, Voice Mailbox
China Mobile HK Supported “Meet the CEO” Communications Tour
for nurturing the younger generation in Hong Kong
By China Mobile Hong Kong Company Limited
During the 2-hour interactive session, Mr. Henshaw
explained the evolution of mobile technologies with the
aid of his full range of collectible handsets, from the very
first mobile phone using NMT450 technology to the latest smartphones. To add more fun to the event, Mr.
Henshaw also conducted a quiz based on some of the
key issues that concern industry CEOs which had received very good response from the students.
“Meet the CEO” is the special activity China Mobile
Hong Kong designed for students participating in the
“World Telecommunication & information Day”(WTISD)
organized by CAHK, aimed to provide an opportunity for
them to meet the top management of the company,
explore more about the industry and provide an opportunity to ask relevant questions.
Mr. Charles Henshaw, CEO of China Mobile Hong Kong
Co. Ltd., fully supported the event. On 25 May 2009, he
spent a session with the students from IVE at which he
recounted the history of the mobile phone from its’ earliest beginnings and expounded on his views about the
current and future developments of local and global
telecom industry.
COMMUNICATIONS ASSOCIATION OF HONG KONG
Following
the
“Meet the CEO”
session, the IVE
students also paid
a visit to China
Mobile HK’s customer service hotline centre, where
they could have a
chance to see for themselves the live operation of a call
centre.
In all, a very successful visit by interested and inquisitive
students who now have a better insight to the world of
mobile telecommunications.
Page 18
NWT’s News
By New World Telecommunications Limited
NWT won numerous brand and service awards
Recently, “Economic Digest” recognized NWT’s strong
dedication in building a brand image with innovative ser-
NWT has obtained outstanding results in numerous
brand and service awards, which reflects market recognition of its top-quality sales and services, customer
satisfaction, as well as its outstanding brand image.
vices and marketing strategies by presenting the company with “Outstanding Brand Awards 2009”
Apart from winning “Customer Relationship Excellence
Awards”, organized by Asia Pacific Customer Service
Consortium, for 6 consecutive years, NWT was
awarded “Distinguished Salesperson Award by HKMA
for 7 consecutive years. Moreover, NWT was selected
as “SME’s Best Partner” by the Hong Kong Chamber of
Small and Medium Business Limited in recognition of
its excellent support to local SMEs for 2 consecutive
years.
NWT’s Home Broadband Phone Service enhances
your communication cost-effectively
Learn more about NWT Internet Data Centre via online
game
NWT’s Home Broadband Phone Service provides highquality voice and various value-added services through
broadband network. For a fixed monthly fee, you can
enjoy unlimited call minutes to keep in touch with your
friends and relatives.
In view of the positive market response after the launch
of its brand new Internet Data Centre (iDC) in early 2009,
New World Telecom designed an iDC-related online
game recently to introduce the environment and facilities
of the iDC in a leisurely way.
Home Broadband Phone Service provides a variety of
value-added services, including Call Waiting, Caller
Number Display, Call Forward, Do Not Disturb, Call
Conference, Speed Dialling and Block the Blocker,
giving you full control of communications within the
comfort of your home at a monthly fee as low as $28.
The game objective is to connect the power switches on
the left with the iDC racks on the right within the time
limit. As you go through different stages, the time limit
will gradually become shorter so as to make the game
more exciting.
The new iDC offers a highly secure and controlled environment with carrier-grade data storage facilities. With a
meticulous design, the new iDC not only helps enterprises reduce investment cost in equipment and network
management, but also enhances cost-effectiveness.
Click here to play the game now!
COMMUNICATIONS ASSOCIATION OF HONG KONG
Page 19
World’s First Commercial 4G/LTE Site Unveiled in Sweden by
Ericsson and Teliasonera
By Ericsson Limited
Ericsson and TeliaSonera have unveiled the world's first
commercial Long-Term Evolution (LTE) site in Stockholm, Sweden - an important milestone in making the
mobile digital highway a reality. LTE will transform the
mobile-broadband user experience, providing the ultrahigh data speeds needed for services such as internet
TV, mobile video blogging, on-line video games and the
mobile office environment.
The site will be part of a commercial network scheduled
to go live in 2010, bringing data rates far above what is
possible in today's mobile broadband networks and allowing Stockholmers to stay connected and enjoy seamless, high-quality, online services even while on the
move.
Ulf Ewaldsson, Vice President and Head of Product Area
Radio at Ericsson, says: "The unveiling of this site shows
that LTE is no longer the story of the future; it is the story
of today. Ericsson, as a leader in LTE development, is
proud to work with TeliaSonera to bring a commercial
LTE network to life."
Erik Hallberg, Senior Vice President and Head of TeliaSonera Mobility Services in Sweden, says: "Being at the
forefront of broadband evolution means our customers
will be the first to benefit from this groundbreaking technology. This first LTE site is a key step towards further
enhancing Sweden's fastest mobile broadband network."
LTE enables unprecedented performance in terms of
peak data rates, spectrum efficiency and delay. Ericsson
has already demonstrated peak rates of 160Mbps. LTE
can be deployed both in new and existing frequency
bands and is designed to minimize the cost of network
operation and maintenance.
The evolution of mobile broadband is an integral factor in
building sustainable cities that minimize the use of energy
and reduce CO2 emissions.
About the end-to-end LTE network
Ericsson provides TeliaSonera with an LTE system (4G),
including LTE Radio Base stations, which are part of the
new RBS6000 series, an Evolved Packet Core network
and mobile backhaul solution - including Redback's
SmartEdge® 1200 routers and the latest EDA multiaccess aggregation switch. The LTE system is based on
3GPP standards for Long-Term Evolution radio technology and System Architecture Evolution (SAE) core technology. LTE is a continued evolution of GSM/CDMA/
WCDMA/TD-SCDMA (i.e. 2G and 3G) mobile networks
and is an integrated part of Ericsson's Full Service
Broadband offering. Ericsson offers high capacity radio
access (LTE), high capacity EDA multi-access edge
routers, evolved packet core networks (SAE), multimedia
communication with IMS and high-capacity, low-cost
carrier Ethernet transport. Through its work in standardization bodies and its own development, Ericsson is also a
strong player in the large ecosystem of mobile broadband
enabled devices.
GfK TEMAX® (Technical Market Index)
By GfK Retail and Technology Hong Kong Ltd.
GfK Retail and Technology has developed a comprehensive index to track technical consumer goods markets. GfK TEMAX (Technical Market Index) is designed
to support decision makers from Industry and Retail in
obtaining substantiated facts about their markets.
Reporting is on a quarterly basis at macro level for the
following markets:
♦
♦
♦
♦
♦
♦
♦
Telecommunication
Consumer Electronics
Imaging/ Photo
Small Domestic Appliances
Major Domestic Appliances
Information Technology
Office Equipment / Consumables
COMMUNICATIONS ASSOCIATION OF HONG KONG
Reports and press releases are published on a quarterly
basis in February, May, August and November.
A like-for-like comparison with the same periods in previous years reveals fundamental developments in the
technical consumer goods market in general - one subject to constant change - and also identifies trends and
volumes specific to particular market segments (e.g.
Information Technology). Explanatory background information, such as the impact of major trade fairs, major
sporting events or changes in tax policy, complete the
picture.
The statistics are produced in tabular and diagram form.
Starting with full year 2008 data, GfK TEMAX reports are
available for selected countries together with corresponding press releases in English and local languages.
Page 20
Continued GfK Retail and Technology Hong Kong Ltd.
The GfK TEMAX findings are based on the retail panel
surveys of GfK Retail and Technology which are carried
out continuously in over 80 countries worldwide.
the market recorded a fall of 5.9% compared to Q1 2008.
The market value stood at HK$1.3 billion.
Information technology: to watch the ‘Netbook’
Results of GfK TEMAX® Hong Kong for the first quarter
The first quarter of 2009 witnessed a continual slow down
of the technical consumer goods market since the global
economy crisis in October 2008. At HK$ 7.91 billion, the
market registered a decline of 12.5% from quarter one
last year. All sectors of the market experienced the slow
down with office equipment, consumer electronics and
telecommunication feeling the biggest pinch.
The overall market value for electrical appliances tracked
by TEMAX amounted to HK$7.91 billion in the first quarter of 2009, which corresponds a decline of 12.5% on the
same period in the prior year. This was largely contributed by the double-digit decline in consumer electronics,
telecommunication and office equipment. The major and
small domestic appliance market witnessed the smallest
fall of less than 3%.
The product to monitor in the information technology
sector was portable PC, particularly the ‘Netbook’. This
kept the growth in portable PC while the desktop registered a decline. At HK$1.45 billion, the IT market registered an 8.1% decline in Q1 2009 as compared to Q1
2008.
Telecommunication: weak operator sales and maturing of
models
The mobile phone market experienced weak operator
sales and the maturing of the mid-to-high-end models.
The first quarter of 2009 declined some 15% compared to
Q1 2008 to reach HK$2.51 billion.
Consumer Electronics: LCD TV has the least impact
The consumer electronics sector witnessed a 17.9% decline as compared to 2008 first quarter. The LCD TV,
which has the biggest share of this sector, saw the
smallest decline in this sector; all other product experienced double-digit decline. The consumer electronic
market was valued at HK$1.85 billion in first quarter 2009.
Office equipment and consumables: biggest decline
The office equipment and consumables sector recorded
the biggest decline of 23% in the first quarter over 2008
with sales value of HK$146 million.
Small Domestic Appliances: big decline in Air Conditioner
demand
The decline in small domestic appliance was contributed
by Air Conditioner, sales of which during ‘off peak’ season has been affected by the economic downturn. Dental
care, Food Preparation and Vacuum Cleaner still enjoyed
some growth compared to Q1 2008. The Small Domestic
Appliance market was valued at HK$246 million in the
first quarter, a 2% decline from Q1 2008.
Major Domestic Appliances: only Washing Machine grew
The survey
The major domestic appliance market fell by 2.5% compared to first quarter 2008, with a market value of
HK$386 million. Washing Machine was the only product
that registered a growth. All other products saw a doubledigit decline.
GfK TEMAX® Hong Kong is an index developed by GfK
Retail and Technology to track the technical consumer
goods markets. The GfK TEMAX® Report is published
internationally. The findings are based on surveys carried
out by the retail panel of GfK Retail and Technology. The
retail panel comprises data from over 190.000 retailer
outlets worldwide. All reports and press releases are also
available at www.gfktemax.com .
Photo: fall in first quarter despite an increase in average
price
While the average price saw an increase from Q1 2008,
COMMUNICATIONS ASSOCIATION OF HONG KONG
Page 21
CPCNet M@ilCONNECT & M@ilPROTECT
— Offering High Manageability and Transparent Email System Control with
Total Protection
By CPCNet Hong Kong Limited
Email communications are essential to getting the job
done in today’s business world; however, they cause
various IT management issues. Overloading traffic, storage limitation, huge resources for backup, leak of critical
business information, difficulty in accessing old emails
and conforming regulatory compliance are some of the
issues that arise. Failure to address them effectively
could have serious repercussions on the organization.
In view of these, CPCNet introduces its M@ilCONNECT
and M@ilPROTECT services, helping IT Professionals to
have true control on their email systems.
M@ilCONNECT
Dedicated Email Hosting Solution
CPCNet M@ilCONNECT provides a brand new email
service which is using dedicated server located in our
carrier-grade Data Center, with pre-defined management
and administration interface to enterprises. Customers
can enjoy a truly solo email facility with robust server
technology, whilst minimizing the IT running cost, management effort and easily extend messaging services to
your growing organization.
M@ilCONNECT Dedicated Email Hosting offers a managed, secured and cost effective solution - “NO Hardware, NO Software, NO Additional Manpower service to
manage a company wide email system.”
3.
4.
5.
6.
servers are secured and protected from viruses/spam
Manageability
- Stay in control to manage user accounts,
passwords, storage quota, and more from user
-friendly web-interface browser
Reporting
- Email server traffic report on messages per
hour, bandwidth utilization, etc.
No explicit limits on number of users, subject
to your disk space consumption
Hard drive resilience function using RAID
technology for data protection
Benefit Highlights:
•
•
•
•
•
Key Features:
High performance with abundant bandwidth
from CPCNet’s IDC, and top-quality server and
system
High security with dedicated server hosted in
top-drawer IDC
High manageability and flexibility with instant
access web-interface for corporate or individual
user account management any time anywhere,
and email server traffic report (per device)
Low TCO with no upfront investment, and all
required appliance and software are provided
and maintained by CPCNet
24 x 7 monitoring & technical support by
CPCNet’s professionals in IDC
1. Robust, Scalable Network
Infrastructure
- Dedicated Email server installed at carrier-grade Data
Center, with routers, switches
and redundant power systems
2. Security and E-mail Protection
- With sophisticated configuration on SMTP, IMAP,
POP3, WebMail and other
features to ensure the integrity and privacy of email. All
COMMUNICATIONS ASSOCIATION OF HONG KONG
Page 22
Continued CPCNet Hong Kong Limited
M@ilPROTECT
•
Unlimited Archiving with Total Protection Fulfilling Corporation Compliance Needs
CPCNet introduces the leading-edge M@ilPROTECT
service, which provides an integrated Email Security &
Archiving Service to help you founding a fully secure
email protection and management system under compliance.
M@ilPROTECT offers:
•
•
•
Effective inbound and outbound email backup, archiving and recovery
•
•
•
•
Flexible storage upgrade
Certified Anti-Virus Anti-Spam with 7 x 24 operation
centre
•
Anti-Phishing: Protect users from clicking the faker
URL inside spam mails which lead to phishing
websites.
Pre-Security: DOS Prevention and Connection
Limits & Check.
Mail Control: Mail Routing, Forwarding and Relay
Control.
Mail Auditing: Mail Archive, Statistics, Analyst Report and Searching.
User Authentication: Support POP3, LDAP, Microsoft AD and Local Account Authentication.
Server Management: Chinese & English UI, Access Log and SAN Storage Extendable.
•
Email traffic filtering with authentication
•
Advanced email searching and index function
•
Solution fulfilling regulatory compliance needs
Benefit Highlights:
Multi-languages support including English, Traditional Chinese and Simplified Chinese
•
•
•
Remote management tool
•
M@ilPROTECT All-round email security features:
•
Anti-Virus: Anti-Virus is bundled with 7x24x365
Virus Pattern Update.
•
•
•
•
Anti-Spam: Reverse DNS Lookup, RBL Check,
Black & White List, Keywords Check, Image Spam
Detection, Intelligent Content Filter and Notification.
COMMUNICATIONS ASSOCIATION OF HONG KONG
Better budget control with NO CAPEX, NO maintenance cost and NO equipment investment
Compatible with all mail servers
High flexibility for further upgrade on storage and
VAS
CPCNet email & security experts’ management in
retaining full control of the secure email services
Around-the-clock hotline support by CPCNet CS
agents
Page 23
VCAST Launched the Brand-New V-Series Interactive Solutions
For Business to Explore More Opportunities
By Vcast.TV
VCAST is a leading streaming solution provider who
provides video broadcasting services and solutions via
any IP-based network (Internet/Intranet/wireless) with
virtually no limitation to anyone, anytime and anywhere.
The brand-new V-Series interactive video broadcasting
solutions aim for any size of businesses to take advantage of new media power and put video to explore
unlimited business opportunities. A picture tells a thousand words but a video can cast an everlasting impression. Start Now!
“In today’s economic downtimes, we hope our brand-new
VBroadcast, VMail and VSignage solutions can help
businesses to empower their communications and enhance their marketing mix with their own videos – either
talk to their clients directly, showcase their products in
action, or emotionalize their marketing messages – as a
result, attracting more eyeballs and strengthening their
own brand,” said Mr. Keith Lie, CEO of VCAST.
address. It is a unique and effective way for company to
leave a lasting impression. For many occasions, like
seasonal greetings, clients prefer to watch a video rather
than read through mounds of text. Video-email allows
company to share, educate, and inform clients their new
move. It becomes the best practice for most companies
and the preferred medium for their marketing and general
support.
VSignage is an intelligent real-time digital signage solution which delivers dynamic and enriched multimedia
contents and display to multiple screens or locations by
using VCAST’s set-top-box (VBox). It offers high ROI as it
presents the right message at the right time to the right
audience:
•
•
VBroadcast is a low-barrier and cost-effective web-based
solution tailored for any enterprises to digitize their key
knowledge into live or on-demand video-based multimedia contents for easy storage, delivery and sharing:
•
Company Announcements
•
Regional Meetings
•
Product Training
•
Staff Orientations
•
Marketing Campaigns
•
Product Launch Ceremonies
•
Corporate Event like Conferences and Tradeshows
•
•
•
no download integrated
e-marketing solution tailored for any companies
or organizations to distribute their own “VideoEmail” contents directly to
anyone with an email
COMMUNICATIONS ASSOCIATION OF HONG KONG
Ser-
Digital Signage at Hong Kong Book Fair 2008
Product & Service Showcase
Show
Times
Queue
Digital Signage at ISF Academy’s Campus
One-stop solution from production, broadcast to promotion
Multi-access via web, mobile & IPTV
•
Cost-effective with high ROI
•
Increased response rates
•
Enhanced brand image
•
Detailed traffic reports
•
Worry-free with 7/24 technical support
Global audience reach with unlimited coverage
•
Dynamic contents & display layouts
•
Integrated latest news, weather or RSS feeds
•
Seasonal Greetings Using VMail
Highlight
Branch
vices
•
Hong Kong Securities Institute eSeminar
•
Platform
VMail is a one click with
Morning Briefings / Executive
Announcements
Why VCAST?
•
Wal-Mart Global Procurement Worldwide Year Beginning Meeting Live
Broadcast
Ribbon-cutting
Ceremonies in
Different
Branches
Ad-hoc insertion of live videos, ads or emergency
messages
Page 24
GN Netcom Takes Corded Headsets To The Next Level
With The All-New Jabra BIZ 2400
By GN Netcom Asia Ltd
Advanced audio, superior comfort and outstanding design make the Jabra BIZ 2400 the best corded headset
on the market
GN Netcom, a world leader in innovative headset solutions, has revolutionized the corded headset market with
the launch of the all-new Jabra BIZ 2400. Ten times
better than its nearest competitor, the Jabra BIZ 2400
features a number of industry firsts including a boom arm
with the ability to rotate 360 degrees, patented wearing
styles and Bluetooth® connections (in selected models).
It is ideal for contact centers and offices where it is essential to have a robust, durable headset that will increase productivity and efficiency. The Jabra BIZ 2400
will be available from all GN Netcom partners soon.
The Jabra BIZ 2400 offers superior audio quality wrapped
up in a sleek and user-friendly device. Its unprecedented
level of comfort means it is ideal for all-day use. It also
offers compliance with the EU Noise at Work Regulations
via Intellitone® technology and Peakstop® technology to
protect users against acoustic shock. There are three
main areas where the Jabra BIZ 2400 outshines it competitors, highlighting 10 new features that make it the best
corded headset yet.
Advanced audio
There have been three main developments in this area:
1. Improved noise-canceling - the Jabra BIZ 2400
comes loaded with a Zero-tolerance® noise canceling system that blocks out all unwanted and distracting background noise.
2. Gold contacts – the new microphone has contacts
made from pure gold which ensure optimum voice
transmission at all times.
3. Neodyne speakers – the new intelligent speakers can
adapt to the user’s preferred phone system or audio
application to deliver top-class sound, regardless of
frequency. The Jabra BIZ 2400 is compatible with
conventional narrowband desk telephony (803,400Hz), wideband IP telephony (80-6,8000Hz) and
multimedia applications with full hi-fi quality (8015,000Hz).
Outstanding design
The Jabra BIZ 2400 is designed to withstand the everyday wear and tear associated with call centers and offices. Its new design features include:
COMMUNICATIONS ASSOCIATION OF HONG KONG
1. Break-proof boom – the Jabra BIZ 2400 is the only
headset on the market that allows users to rotate the
boom arm in 360 degrees of motion. By replacing the
traditional fixed wiring with a gold-plated slider, users
can adjust the boom arm safe in the knowledge that it
will never break.
2. Surgical steel – key metal parts of the Jabra BIZ 2400
are made from surgical steel to give it maximum
strength and an eye-catching, quality finish
3. Kevlar cord – the Jabra BIZ 2400 features a Kevlarreinforced cord which protects against kinking,
breakages and damage.
Superior comfort
The Jabra BIZ 2400 is designed for all-day use. The
Jabra BIZ 2400 has improved comfort in the following
ways:
1. Super-soft ear cushions and flexible wearing styles –
the Jabra BIZ 2400 has super-soft ear cushions,
similar to those used in high-end stereo headphones.
It features three unique Flex-fit wearing styles, Earhook, Neckband, and T-bar. The headset can adapt
to the user’s preference including use of right or left
ear, avoiding hair entanglement.
2. Programmable soft-buttons – the Jabra BIZ 2400 can
be used to control all incoming and outgoing calls. It
features an answer/end button and a toggle-wheel,
as well as two additional buttons which can be programmed via a PC to perform specific tasks.
3. Bluetooth connection for cell phones – the Jabra BIZ
2400 USB is the first corded USB headset with in-built
Bluetooth® connections that allows users to seamlessly switch between PC telephony and cell phone
calls.
4. ID tag – the Jabra BIZ 2400 comes with a clothing clip
that can be used as an ID tag to enable users to
customize their headsets.
Simply log on to
Jabra.com, enter the user details via the online template and personalize the headset.
“The Jabra BIZ 2400 encapsulates GN Netcom’s experience and dedication to providing industry-leading products that increase productivity and efficiency,” said Ken
Tam, Director of Sales, GN Netcom. “Based on the
award-winning GN2100, the Jabra BIZ 2400 is the best
corded headset on the market, offering amazing sound
quality, outstanding comfort and extreme durability. It is
the ideal choice for all office and call center workers.”
Page 25
Key Telecommunications Statistics
Telecommunications Services
Quantity
Mobile network operators (May 2009)
5
Wireline-based local fixed telecommunications network services (FTNS) operators (May 2009)
10
Wireless-based local FTNS operators (May 2009)
1
FTNS operators for distribution of domestic free TV programme service (May 2009)
2
Satellite-based external FTNS operators (May 2009)
5
Cable-based external FTNS operators (May 2009)
28
External telecommunications services operators (May 2009)
255
Household fixed line penetration rate (Note) (March 2009)
99.7%
Mobile subscriber penetration rate (March 2009)
165.2%
Mobile subscribers (March 2009)
11,580,149
2.5G and 3G mobile subscribers (March 2009)
3,697,854
Internet Services
Internet service providers (May 2009)
Registered customer accounts with dial-up access (estimated)
(March 2009)
Registered customer accounts with broadband access (estimated) (March 2009)
Quantity
168
968,043
1,962,514
78.6%
Household broadband penetration rate (March 2009)
7,986
Public Wi-Fi access points (May 2009)
Note:
Household fixed line refers to residential exchange line and IP telephony connection assigned with telephone numbers in accordance with the Hong Kong Numbering Plan. Household fixed line penetration rate
is calculated by dividing the number of fixed lines by the number of households.
Data Source: OFTA, HKSAR (8/6/2009)
COMMUNICATIONS ASSOCIATION OF HONG KONG
Page 26
Call for Paper
Next Submission Deadline
Tentative Circulation Date
Mid September 2009
End of September 2009
The New Services & Products Bulletin offers excellent opportunities for its members to exchange new information.
Paper should not be more than 1000 words and no Commercial Advertisement is allowed. You are highly encouraged
to submit more photos or graphics in jpeg format to attract viewing. Please submit your paper by email to
[email protected]. CAHK has the sole right to decide whether to publish the article.
For any enquiry, please contact CAHK.
Tel: (852) 25042732
Fax: (852) 2504 2752
Email: [email protected]
Website: www.cahk.hk
Manager: Kathlin Liao
Admin Assistant: Selina Lee
While every care is taken in compiling this newsletter, CAHK makes no warranty or accepts no responsibilities for the
accuracy or completeness in relation to the information contained in this newsletter or accepts no liability, direct or
indirect, for any loss or damage whatsoever and howsoever suffered or incurred by any party. With the use of the
information in this newsletter, the customer or any party irrevocably and unconditionally accepts and agrees to be
bound by this disclaimer.