Smiles better - NHS Lanarkshire
Transcription
Smiles better - NHS Lanarkshire
NEWS FOR NHS LANARKSHIRE STAFF • SEPTEMBER/OCTOBER 2012 Pages 10 & 11 Page 4 spotlight on smoking eye network expands Smiles better More than 10,000 Lanarkshire children have had their teeth varnished in the first six months of 2012 as part of the Childsmile programme. The programme targets all pre-school and P1-P4 children and emphasises the importance of tooth brushing, as well as helping parents establish a healthy diet from the earliest stage. It started in NHS Lanarkshire during 2006. Susan Frew, Childsmile co-ordinator, said: “We continue to work with general dental practitioners to offer four applications of fluoride varnish to all nursery age children in Lanarkshire during 2012/2013.” SPARKLING: extended duty dental nurse Louise Quinton takes a look at three-year-old Coleen Nimmo’s teeth ideas on show THE engagement process on the proposals to build three new community health centres in Lanarkshire has started. A two-day event took place in Hunter Health Centre in August to give members of the public and staff the chance to see a model of the new Hunter Health Centre in East Kilbride and ask officials from NHS Lanarkshire and the architect questions on the development. The Hunter Health Centre development is one of three new health centres which NHS Lanarkshire wishes to build after ALSO INSIDE Staff and locals see model of proposed Hunter Health Centre at two-day engagement event submitting funding bids to the Scottish Government. If all bids are successful, it will see a 6300sqm centre in East Kilbride, a 5500sqm centre in Wishaw and a 2100sqm centre in Kilsyth. NHS Lanarkshire’s head of management services Graham Johnston said: “Both events at Hunter Health Centre went very well. People were able to get an idea of the scale of the development, how the building will look, and where it will sit in the landscape. “They also got a chance to ask any questions they may have had on the new development. “We plan to hold similar engagement events in Kilsyth and Wishaw later this year to give locals and staff there the opportunity to ask questions.” If all goes to plan, the three new community health centres will be built at a total cost of almost £60 million with the work will due to be completed by the end of 2015. All three will house a variety of primary care services including GPs, general dental practitioners and a range of community facilities. The proposed new six-storey Hunter Health Centre will be built on part of South Lanarkshire Council’s car park adjacent to the existing facility. The proposed new five-storey Wishaw Centre will be built on the site of Wishaw Library and will also incorporate a library, firststop shop and Housing office Work to finalise the location for the new Kilsyth health centre is being taken forward with North Lanarkshire Council and will be announced shortly. NEWS ACROSS THE DIVISIONS • TRAINING UPDATE • YOUR STORIES • YOUR HEALTH AND LIFESTYLE 2 thePulse GENERAL NEWS September/October 2012 Contents TOP CLASS: pupils get a lesson in organ donation 2-9 GENERAL NEWS Eye care network expands; volunteers needed to help dementia patients; agreement to reduce the risk from fire; multiple sclerosis group in high demand; fund helps to buy nursery equipment; pilot scheme to treat elderly at home. 10-11 SMOKING Survey prompts action on stopping smoking on hospital grounds, particularly at entrances. 12-14 LOCAL, DISTRICT, PARTNERSHIP NEWS Change to X-ray provision; former patient raises money for unit that cared for her so well in the past; Dalziel Centre lands top national award from Macmillan for its pleasant environment. 17 COMPETITIONS AND OFFERS Get the lowdown on your staff benefits, and an overnight break in Edinburgh is up for grabs. 20 ACHIEVEMENTS A physiotherapist heads to Barcelona for a blistering hot triathlon and a podiatrist dives feet first into marathon challenge. Editorial policy As the staff newspaper of NHS Lanarkshire, The Pulse aims to celebrate the work and achievements of staff and services. It also shares information about the changes and issues that affect staff at work. We would like to hear your thoughts and suggestions about the kind of stories you would like to see in The Pulse. Contact the team (below) with your stories, comments and ideas. Got a story? If you have any ideas, stories or features you would like to see included, or would just like to tell us what you think of The Pulse, please get in touch with a member of the editorial team... Marysia Waters 01698 858105 Michelle Nobes (Hairmyres) 01355 585325 Christine McNeill (Monklands) 01236 713065 Yvonne Ross (Wishaw General) 01698 366558 The deadline for contributions to the next issue of The Pulse is Friday 5 October. VIEWS SOUGHT: the PFPI strategy aims to get more people involved in health services get involved Strategy to gather more public input approved Providing information and support; listening and talking to patients, the public and communities; and encouraging views and involvement in developing healthcare services – these all form part of NHS Lanarkshire’s five-year Patient Focus and Public Involvement Strategy (PFPI). The strategy recently received Board approval and was accompanied by a one-year PFPI Improvement Plan, which will be reviewed regularly. It provides a framework for change to deliver services in Lanarkshire that are designed for and involve service users, where people are respected, treated as individuals and are involved in their own care. Rosemary Lyness, executive lead for PFPI and director of nurses, midwives and allied health professionals, said: “PFPI is as much about how we do things as what we do. It needs to be embedded in the organisational culture. “The strategy sets out our participation responsibilities and need for greater involvement of patients and the public in their own care and in the development of healthcare services. “Improving people’s experience and involving people is about making a difference. It is We need patient and public involvement to help us improve health and deliver modern services also about us learning lessons so that future care and treatment can be improved. We need patient and public involvement to help us improve health and deliver modern services. “Patient and public involvement also helps the Board demonstrate its accountability to the public. It enables us to show how patients and the public have helped to shape and contribute to future planning and how the Board has responded to people’s ideas, needs and concerns,” added Rosemary. “We want to encourage more people to get involved in their local health services. Gaining patient experience through national and local surveys is one way which is helpful. There are many other ways to get involved in order to put forward your views and help to design future services. “For example, local public partnership forums meet regularly throughout Lanarkshire to discuss health service provision. NHS Lanarkshire’s website and use of social media sites, such as Twitter and Facebook, also encourage further interaction with the local community.” q Visit www.nhslanarkshire.org. uk for more details on how to get involved in your local health services. Campaign to focus on breast cancer The next phase of the national Detect Cancer Early programme will be launched in September. The campaign, which aims to raise awareness of signs and symptoms of cancer and encourage uptake of cancer screening programmes will now focus on specific types of cancer, beginning with breast cancer. TV and radio adverts, featuring Elaine C Smith, will air from 4 September to encourage women to look for breast cancer’s early signs. Consultant in public health medicine Jennifer Darnborough said: “Detect Cancer Early is all about improving survival in breast, bowel and lung cancer by diagnosing and treating these cancers at an earlier stage.” The campaign, which precedes Breast Cancer Awareness month in October, will run for about five weeks. It is anticipated that more women than usual will seek advice from their GP or from breast clinics around this time. GENERAL NEWS September/October 2012 Great taste all round thePulse 3 In brief… Film festival is ready to roll Now in its sixth year, the Scottish Mental Health Arts and Film Festival has grown to become a valued cultural event. The festival takes place in theatres, cinemas, libraries and community halls in October each year to help challenge attitudes towards mental health through the arts. This year’s festival has more than 300 events organised for its programme with music, literature, film and theatre events taking place across Scotland. q For further information, visit www.mhfestival.com or www.elament.org.uk/promotingwellbeing/mental-health-festival Job success for Search graduates GOOD TASTE: (from left) Christine Browning, business support manager, Frances Dodd, associate director of nursing, Annette Macdonald, deputy contract director, serco, Eileen Clark, senior nurse and lead for nutrition Margaret McPherson, Serco NEW patient menus have been given the thumbs up from staff, patients and visitors. The new menus were put to the test at tasting sessions at Monklands, Wishaw and Hairmyres Hospitals, where people were given the chance to sample the menu choices now on offer. The new menu has been developed using feedback from patients via the Better Together Survey as well as direct feedback from patients at the bedside. Frances Dodd, associate nurse director at Hairmyres Hospital, said: “A lot of work was carried out looking at food and nutrition across NHS Lanarkshire. We listened to patients who said that the meal at lunchtime was too big. “We have adjusted the meal at lunch time to give a lighter option which gives a choice of soup, Patients and staff agree that the new hospital menus are varied, nutritious and – best of all – delicious sandwiches, omelettes, salad and baked potatoes with a choice of three fillings, followed by a hot dessert.” All food on the menu meets the NHS Scotland Nutritional Standards and is designed to be balanced, nutritional and provide patients with lots of choices. Eileen Clark, senior nurse and lead for nutrition on the Wishaw General Hospital site, said: “The feedback on the meals has been very positive. “Nutrition is vital to recovery and this menu ensures that patients receive the nutrients that they need and meals that they enjoy.” Feedback at the tasting sessions was extremely positive, with hospital visitors commenting that the menu was varied – one person even said the food “smelled amazing”! Claire Kerrigan from East Kilbride went to the tasting session at Hairmyres. She said: “I have just tried pasta and some vegetables. It was all really nice and I especially enjoyed the sauce on the pasta.” Claire’s grandmother May said: “The omelette is lovely and it’s really easy to eat.” The new menu has also been a hit with staff. Dr Chris Evans, consultant dermatologist at Hairmyres Hospital, said: “It tastes really nutritious and not salty. I have really enjoyed what I have tasted today.” The menu was launched in July a c ro s s all inp atient ar eas in Monklands, Wishaw and Hairmyres Hospitals and will be rolled out to other hospitals within Lanarkshire. Seven young people with a learning disability have graduated from a pioneering training course designed to help them into work. Based at Wishaw General Hospital, Project Search is run by North Lanarkshire Council, NHS Lanarkshire, Serco, North Lanarkshire’s Working and Motherwell College and is the first initiative of its kind in Scotland. The programme provides each trainee with classroom studies and three on-the-job placements in a variety of settings, including administration, nursing, mail services, cleaning and catering. A job coach from the council’s Supported Employment scheme works closely with each trainee to support them during their placements. All of the first eight trainees, who graduated last year, secured permanent jobs as a result and already three of the seven young people who completed the second programme are working. Among the graduates is Stacey Rogers, who is a domestic assistant at Monklands Hospital with NHS Lanarkshire. 4 thePulse GENERAL NEWS September/October 2012 In brief… PEOPLE across Lanarkshire were given an insight into the life of a carer, thanks to a series of information days. The move coincided with national carers week in June. The events recognised the vital work of Scotland’s 660,000 carers and raised awareness of the type of support that is available. Information stands were hosted at Monklands, Wishaw and Hairmyres Hospitals and featured information from a number of agencies, including Alzheimer Scotland, the pension service, Princes Royal Trust for Carers, North Lanarkshire Carers Together and South Lanarkshire Carers Network. Community roadshows were also held across Lanarkshire. e A NUMBER of new policies have been launched across NHS Lanarkshire. These include the ‘Reclaiming Overpayments’ policy, which states that NHS Lanarkshire has a duty to correct any pay discrepancies. Other policies that were recently approved are: q Protection of Vulnerable People q Gender-Based Violence q S taff Interaction with Company Representatives q Staff Rostering q Long Service Recognition. Reviews of the following policies are currently ongoing: q Dignity at Work q Whistleblowing q Redeployment q Car Leasing q Sickness and Absence. All policies are available to download from FirstPort. e Previously, anyone working with children or adults at risk was required to complete an enhanced disclosure (criminal record check). The Protecting Vulnerable Groups Scheme replaces enhanced disclosures. It prevents individuals who are in paid or unpaid work who are deemed unsuitable working with children and/or protected adults and highlights to organisations those who become unsuitable during employment. The PVG Scotland Act 2007 places a legal obligation on organisations to ensure that all workers (new and existing) undertaking regulated work become PVG Scheme members. Retrospective checking for existing staff is due to commence on 29 October and be completed within three years. Human Resources will identify staff who are undertaking regulated work and will issue appropriate staff with an application form. These staff will be given an information leaflet that will include contact numbers for HR/Staff Bank and direct you to Firstport and the Disclosure Scotland website for further information. e HEALTH FOCUS: patient Greg Beveridge gets checked by optometrist Nicola Connolly Care through a LENS MORE patients can now have an eye problem treated quicker than ever before thanks to the expansion of the Lanarkshire Eye-health Network Service (LENS). Twenty new optometric practices have joined the service, which offers patients an appointment for any concerns they may have regarding their eye health or a minor eye injury. The service aims to make sure that eye patients see the most appropriate practitioner. One of the new practices involved is Connolly Opticians in Blantyre, which has seen more than 35 patients in the month since it joined. Nicola Connolly, partner Eye health network expands optometrist at Connolly Opticians, said: “LENS enables a patient to come into the practice where they can have their eye problem diagnosed and be given the medication they may need, avoiding trips to their GP and pharmacy. It’s a really quick service. “If their eye problem is a little more problematic, we can call the Ophthalmology Clinical Decision Unit at the hospital, which can give us advice or book an appointment for the patient at the eye clinic. “The service also encourages Give the gift of life It’s now easier for hospital patients in Lanarkshire to join the Organ Donor Register and give the gift of life. Registration boxes have been placed at the main outpatient departments at Wishaw General Hospital, Monklands and Hairmyres Hospitals. The boxes will encourage patients to sign up to the Organ Donor Register while they are waiting for their appointment. Morag Vickers, specialist nurse for organ donation, said: “While 96 per cent or people believe that organ donation is the right thing to do, only 33 per cent in Lanarkshire have actually joined the organ donor register. “Most of these people intend to join up, but forget or do not have the time to do so. Patients can fill in their form while they are waiting for their appointment and the registration boxes provide them with a secure place to leave their information.” people to come in for regular eye checks. A lot of people can be worried about coming in for a routine appointment. However, if they visit us for an eye problem, they won’t be concerned about coming in for future checks.” One patient who has taken advantage of the service is Greg Beveridge from Motherwell, who contacted the practice after noticing that his eye was red and sore. Greg said: “I have a reccurring virus which causes an ulcer in my eye. Normally, I would visit my GP and then go to the hospital, which can take quite a bit of time. “This time I contacted the optician. Within an hour of arriving at the practice, I had my medication in my hand and I was on my way home. I didn’t even need to go to the pharmacy.” There are now 59 practices and more than 90 optometrists taking part in the service, which began in November 2010. q To find out which practices are involved, call 08453 130 130 or visit www.nhslanarkshire.org.uk/ services/LENS Intranet improvements GIFT: families of donors, including Betty Davies (left) and Lily Turley, were at the launch of the bench The boxes will also encourage hospital staff to join the register. With more than 10,000 people waiting for an organ in the UK, it has never been more important to sign up. One donor could donor, you could potentially save nine lives. As part of the organ donation campaign, a memorial bench was unveiled at Chatelherault Country Park, Hamilton, featuring the names of Lanarkshire organ donors since 2009. q You can also sign on to the NHS Organ Donor Register online by visiting www.organdonation.nhs.uk Staff will soon have access to a new and improved intranet. The finishing touches are being put to a completely redesigned version of FirstPort. It will include more powerful search options and clearer navigation to make it easier for staff to find the information they need to do their job. Lee McAdams, NHS Lanarkshire’s FirstPort Lead, said: “We are currently working on adding relevant content and information from the existing FirstPort to the new site. “Site owners don’t need to do anything at this stage and, where required, we will be in touch with them over the coming weeks. “The new site will be simple to edit and update and we are currently developing training materials to guide staff through the new process.” The new version of FirstPort will include: q search boxes on every page, allowing staff to access important areas easier and quicker q improved menus on pages q resources area – easy access to clinical documentation, corporate library, forms, leaflets, templates, policies etc q enhanced search software – increases relevance of search results, supplies new functionality and improves manageability. There will also be a dedicated search bar for each top-level area that will include an autocomplete function, where the search bar predicts what the user is searching for. q To find out more about FirstPort 2, contact Lee on 01698 858083 or email lee.mcadams@ lanarkshire.scot.nhs.uk GENERAL NEWS September/October 2012 thePulse 5 CAN YOU HELP? Volunteers sought to assist patients with early dementia PEOPLE from across Lanarkshire are being encouraged to sign up to volunteer to help hospital patients who are in the first stages of dementia. Volunteers are being sought to visit patients who may need company and assist at meal times to support those who need help to choosing their meal. The new volunteers will join 400 people who already give their time, making an invaluable contribution to the level of care that patients receive in NHS Lanarkshire. Katrina Murray, volunteer manager for NHS Lanarkshire, said: “Many people who go into hospital can be confused. They are either in the first stages or dementia or just going into hospital has confused them. “Often when people are not well in hospital, they can get a bit HELPING HAND: volunteering can benefit both patients and volunteers unsettled as they are not at home. Also, if a patient’s family lives far away, they might not receive many visitors. We are calling for people to put these patients at ease by signing up to volunteer with the NHS.” As well as helping others, volunteering also provides an opportunity to gain new skills and experience, such as personal development, work experience and meeting new people. All volunteers are interviewed to see which area they are best suited to. They are also provided with training. q A volunteer application form can be downloaded from the ‘get involved’ section of the NHS Lanarkshire website: www. nhslanarkshire.org.uk/INVOLVED/ VOLUNTEERING/Pages/RecruitmentProcess.aspx Driving home the message A café for those worried about their memory or with a diagnosis of dementia celebrated its first birthday with the gift of a car. NHS Lanarkshire’s living well with dementia café in Motherwell FC’s Fir Park celebrated its first anniversary in August and it will now have the use of a car, thanks to Peter Vardy. The car dealer, which has a branch near Fir Park, offered the café organisers the use of a sevenseater Vauxhall Zafira to allow them to transport individuals to the café to get access to the specialist dementia support and advice it offers. Hazel Boyle, NHS Lanarkshire community nurse who organises the café, said: “I really can’t thank Peter New support for carers BIRTHDAY: Staff and patients celebrate one year of the Dementia café Vardy enough for allowing us to use this car. “The dealership has also very kindly branded the side of the car with the café details. The café details on the side of the car will help publicise it and, of course, the car can transport those who may struggle to get there or don’t have a family member or carer to help.” Peter Vardy’s managing partner Scott Reid said: “Dementia is a condition that is affecting many more people these days.” CARERS who look after someone with dementia now have extra support and information, thanks to a leaflet created by dieticians from NHS Lanarkshire. Dementia may cause challenges at meal times due to reduced hunger, a change in food preferences or tasks such as preparing or cooking food becoming difficult. The leaflet provides tips on planning meals and how to make small changes that can make mealtimes more enjoyable and less stressful. Gillian Banks, specialist dietician for NHS Lanarkshire, said: “The way dementia affects a person’s life is different for each individual. This is also true for eating and drinking. “When someone changes their eating habits or finds it difficult to eat, it can be difficult and distressing for the person and for those who care for them. “This leaflet gives advice on how to tackle the everyday problems which may occur with eating and drinking.” The leaflet provides tips on what to do if the person’s taste changes or if they are struggling to complete meals. It also gives advice for times when the person forgets that they have already eaten or become easily distracted at meal times. q A copy of the ‘Dementia care – support with eating and drinking’ leaflet can be downloaded from the NHS Lanarkshire eLament website at www.elament.org.uk Contract will help patients rest more easily From left: Diane Mitchell, tissue viability nurse; Karen McKay, clinical nurse advisor, Hill-Rom; Mhairi Stewart and Catherine Logan, tissue viability nurses PATIENTS at risk of pressure sores are benefiting from therapy mattresses thanks to a contract with Hill-Rom. This is the third contract term that Hill-Rom will provide NHS Lanarkshire with dynamic air mattresses, which help redistribute the patient’s weight and prevent pressure being built up in areas which are prone to bed sores. The three-year contract has seen a Hill-Rom clinical nurse advisor join the Tissue Viability Team to provide support to staff. Karen McKay, clinical nurse advisor for Hill-Rom, said: “I am employed by Hill-Rom to provide an extra service to NHS Lanarkshire staff. “I provide education to staff on the appropriate use of the mattresses to make sure they are being used on the right patients at the right time. “If a member of staff hasn’t used the mattresses before, I can visit them and help them out. If anyone is looking for training or advice they can give me a call.” 6 thePulse GENERAL NEWS September/October 2012 Lessons in organ donation SCHOOL pupils across Lanarkshire will have their first lesson in organ donation at a careers event with a difference. The event, which is open to all S6 pupils, will give students who are considering a career in healthcare the opportunity to discuss their career options with someone who already works in the field. It will also show how their career may involve organ donation and highlight the need to join the organ donor register. Morag Vickers, specialist nurse for organ donation and event co-ordinator, said: “This event is an excellent opportunity for pupils to explore the options that are open to them and gain an insight into their chosen career. “It will also introduce them to the need to join the organ donor register. With just over 10,000 people currently on the UK transplant list, more medical staff are now treating patients needing a transplant.” Pupils will be given the chance to meet a wide variety of staff who are involved with organ donation and transplants, including surgeons, specialist nurses and anaesthetists as well as those who work in the emergency department, intensive care, paediatrics and physiotherapy. They will also be given the opportunity to participate in workshops on organ donation and transplantation where they can learn more about transplantation and the experience of the families of a donor and a recipient. q The event will be held at the University of West Scotland on 5 September. new safety pact A NEW agreement between NHS Lanarkshire and Strathclyde Fire and Rescue will further improve safety at NHS Lanarkshire’s premises. Both bodies signed a partnership concordat which commits them to more formal ways of working to further reduce the risk of fire. It is the first time in Scotland that such a formal collaboration has been agreed between a health board and Strathclyde Fire and Rescue and it will result in fire safety being given even more prominence. Ian Ross, NHS Lanarkshire acting chief executive, signed the concordat on behalf of NHS Lanarkshire. He said: “The wellbeing of our staff and patients is our number one priority, which means safety is an First for Scotland as NHS Lanarkshire and Strathclyde Fire and Rescue agree to formal co-operation issue which is regularly addressed. “With more than 100 buildings within our estate which we have to manage and maintain, this concordat formally underpins the already established partnership working we have in place with Strathclyde Fire and Rescue. “It also commits us to further developing this, which will help strengthen the safety procedures we already have in place. “Everyone agrees that joint working is vitally important, but it is even more so between ourselves and Strathclyde Fire and Rescue.” Lewis Ramsey, Strathclyde Fire and Rescue assistant chief officer, signed the agreement on behalf of Strathclyde Fire and Rescue. He said: “We already have some well established examples of joint working between both organisations which includes, quarterly meetings to discuss fire safety compliance and the development of fire investigation and report writing training, which will be rolled out to all NHS Boards. “But, we’re always looking to improve things and this concordat does that.” Breastfeeding promoted Roadshows raise awareness STAFF were reminded of the importance of anticipating risks at a series of roadshows that highlighted the recently updated risk management guidance. The roadshows visited eight locations across NHS Lanarkshire. Staff who attended discovered how to access the Datix incident recording system. They also got a better understanding of the work that happens after an incident is reported and their role in reviewing low and medium-rated incidents. Staff found out how to get support from the risk management team and how to become more involved. Those at the roadshows were invited to take part in a risk management competition with a prize of £25 Marks and Spencer vouchers, which were won by Diane Sleeman, community staff nurse at Coatbridge Health Centre. The competition questions were designed to focus on ‘never events’, such as retained foreign objects, and the importance of locally reviewing and implementing changes following incidents. q More information on ‘never events’ and the updated guidance can be found on the Risk Management page on FirstPort. HISTORIC: Lewis Ramsey and Ian Ross shake on it, after signing the concordat at Monklands Hospital INFORMATION: staff and a member of the Wishaw breastfeeding support group at Wishaw General Hospital TO mark Breastfeeding Awareness Week at the end of June, a number of promotional activities were held across NHS Lanarkshire. These included a roadshow in Mothercare, East Kilbride, where staff and volunteers spoke to pregnant women, mothers and their families about breastfeeding. Information stands for local pregnant women were also in Wishaw General Hospital, Airdrie Health Centre and Hairmyres Hospital maternity day assessment units, attended by staff, volunteers and local breastfeeding mothers. As part of the campaign, all pregnant and breastfeeding women who attended the information stand were given a discount voucher for the hospital’s fruit and vegetable co-op, to encourage healthy eating. All customers of the co-op were given a special ‘breastfeeding bag’ to take their fruit and vegetables home in. Following the campaign, Lanarkshire Breastfeeding Initiative and NHS Lanarkshire launched a bus advertising campaign in August to promote the benefits of breastfeeding to the general public. GENERAL NEWS September/October 2012 A helping hand I was diagnosed with MS in December 2004. This group has been a lifeline balance and co-ordination and chronic fatigue. There are approximately 100,000 people living with MS in the UK. Carol Murphy, senior charge nurse for NHS Lanarkshire, said: “The group provides people with a place to go for support. It has been so successful that we now run two sessions a week. In brief… Antibiotics policy: tabs not jabs A NEW policy is helping staff to move patients from IV to oral antibiotics more quickly. The policy advises staff on the circumstances where a patient can be given antibiotics in tablet form. Steven McCormick, lead antimicrobial pharmacist at Monklands Hospital, said: “Making the switch from using an IV to tablets not only reduces the risk of infection, it helps improve the patient’s hospital experience and can result in them being discharged more quickly.” The IV to oral antibiotic assessment section within the new cardex should be completed daily by prescribing teams, to ensure no opportunity to safely switch therapy is missed. The ‘Antimicrobial IV to Oral Switch Therapy Protocol for Adults’ can be downloaded from FirstPort. Walkers raise £3500 for Rachel MS support group puts on extra sessions due to demand PATIENTS who suffer from multiple sclerosis (MS) are now benefitting from a support group which offers them the chance to talk to others about their condition and gain additional help and advice. The support group, which is held at the Dalziel Centre at Strathclyde Hospital, aims to provide a relaxed and friendly atmosphere where sufferers can meet others with MS. MS is a disease affecting nerves in the brain and spinal cord, causing problems with muscle movement, balance and vision. It can cause a wide range of symptoms including loss of vision, muscle stiffness, difficulties with thePulse 7 Clockwise from top left: group members Gordon Hamilton, George Jardine and Irene McNeil; Bret Fraser; Jane Cairns, Margaret Jackson and Margo Coleman “People come along to speak to others and get verification that they are not alone. “They help each other. Those who have had MS for a long time often advise the others on what extra help is on offer.” The group also provides patients with counselling, complementary therapies and acupuncture as well as financial advice. The groups have received great feedback and most attendees say that they look forward to going each week. Jane Cairns from Airdrie said: “I was diagnosed with MS in December 2004. This group has been a lifeline to me. Everyone is so helpful and I really look forward to coming.” q The group runs on Thursdays and Fridays. Patients are advised to contact the Dalziel Centre on 01698 245026 to see which day has availability. A SPONSORED walk has raised £3500 to help the daughter of an NHS Lanarkshire staff member who was severely disabled after giving birth. Kate McGhee is a member of NHS Lanarkshire’s Stop Smoking Service and her daughter Rachel suffered an amniotic fluid embolism – a very rare obstetric condition – after giving birth to her son Olly in November 2011. It has left Rachel, 23, in the rehab unit of Edinburgh Royal Infirmary where she requires constant help and support. To allow her to return to her family, Rachel’s home needs to be adapted and numerous friends and colleagues of Kate organised the walk to raise funds. The event was held in June in Strathclyde Park and saw friends, family and colleagues raise money to help provide a home that meets Rachel’s needs. Policy spotlights training and safety COMMUNICATION: the policy aims to ensure that staff are well informed An updated policy aims to ensure that all NHS Lanarkshire staff continue to be well informed, involved in decisions and treated fairly and consistently. The revised Staff Governance Standard was designed through a comprehensive engagement process by the Scottish Government. It re-emphasises staff training and development, effective communication and engagement and providing safe working environments. Kenny Small, director of human resources for NHS Lanarkshire, said: “It is important that we ensure all staff feel supported and involved in their workplace and receive the training and development they need to continue to provide high-quality patient care. “The standard will ensure that staff are routinely given the opportunity to influence decisions that affect them and that they are kept well informed of any changes proposed.” The standard also sets out clear responsibilities for staff, including keeping up to date with developments relevant to their job, becoming involved in discussions on issues that affect them and treating patients and colleagues with dignity and respect. Lilian Macer, employee director for NHS Lanarkshire, said: “The standard sets out what staff can expect from NHS Lanarkshire. However, with rights come responsibilities. “All staff are encouraged to participate in agreeing their annual Personal Development Plan, comply with occupational health and safety requirements and make themselves aware of NHS Lanarkshire’s policies.” 8 thePulse GENERAL NEWS September/October 2012 NHS Lanarkshire funds help community forum buy nursery A feast for the senses AN Airdrie nursery has new equipment, thanks to the support of the Airdrie and Villages Community Forum. With funding allocated by NHS Lanarkshire, the community forum helped the Richard Stewart Centre buy a range of sensory toys and resources designed to help children’s development. The toys and aids will be housed in a newly created multi-purpose room within the nursery, and will encourage children to use their senses of touch, taste, sound, sight and hearing to explore and FOR THE KIDS: (from left) Susan Peacock, NHS Lanarkshire health improvement senior at the Airdrie/North/Coatbridge Unit; Margaret McCluskey, John Riley and Nancy Pettigrew. The children are (from left) Georgia McAteer, Zak Muir and Carla Finnigan “It is also a space which enables understand life at a level appropriate to their age and stage child and family engagement and this equipment will complement of development. Head of the nursery Margaret the work we do here. “I extend my thanks to the McCluskey said: “These members of the Airdrie resources will enable us to and Villages enhance our work with the Community Forum for children and their families their help and support.” and build on what is sensory All health boards are already a rich multitoys! required to support sensory environment. public involvement and to “The new room provides engage with local communities on a quiet space where staff c a n w o r k i n d i v i d u a l l y w i t h a range of health issues. In North children, small groups of children Lanarkshire, community forums play an important role in this and with parents and/or carers. NEW Campaign to treat strokes within the ‘golden hour’ A campaign is under way to reduce the time it takes to identify and treat someone who has suffered a stroke. More than 1000 Lanarkshire people a year suffer a stroke and the campaign aims to reduce the time from arrival at Accident & Emergency (A&E) to thrombolysis treatment to within one hour or the ‘golden hour’. Assessing patients within this time could make a big difference to their recovery and subsequently the quality of their life afterwards. Campbell Chalmers, NHS Lanarkshire stroke nurse consultant, explained: “1.9 million brain neurons are lost each minute in which a stroke is untreated. “We want to get the message across that time lost is brain lost and that the time it takes for someone to arrive at A&E and be assessed and if appropriate treated with the clot-busting drug tissue plasminogen activator (tPA) should be within the hour. “This increases the proportion of equipment work, supported by NHS Lanarkshire. Each community forum develops a community engagement action plan and they can access NHS funds to help address local health issues. Airdrie and Villages Community Forum Chairperson John Riley, and Treasurer Nancy Pettigrew, visited the nursery to see the results of the forum’s support. John said: “One of NHS Lanarkshire’s aims is to ensure our children have the best start in life. “This was why the forum decided to support this nursery’s request for a range of sensory resources. “It was fantastic seeing how the equipment has been put to good use and a joy seeing the children enjoy it.” q If you would like to find out more about the work of Airdrie and Villages Community Forum or are interested in becoming involved, contact John Riley on 01236 843482 or email airdrieandvillagescf@ gmail.com Eat Safe at Wishaw General TARGET: NHS Lanarkshire aims to treat patients within 60 minutes of a stroke patients who are alive with a favourable outcome.” The ‘golden hour’ campaign has been developed in partnership with Chest, Heart & Stroke Scotland (CHSS) and it builds on the ‘Think FAST – Act Fast’ message by focusing on the recognition of stroke signs at the earliest opportunity and taking the necessary steps to allow for thrombolysis treatment within the ‘golden hour’. Katrina Brennan, stroke MCN manager said: “Ensuring patients receive the optimum evidence-based stroke care involves colleagues from across the whole pathway including Scottish Ambulance Service, emergency care, radiology and stroke service staff. “It involves working collaboratively to improve our response times in a safe, efficient and effective way.” A resource pack has been produced containing leaflets and posters explaining how to use the FAST test. The literature also explains the process to follow for patients being considered for thrombolysis treatment – from the pre-alert by the Scottish Ambulance Service of a potential stroke patient, to recognising stroke once the patient arrives at A&E, contacting the stroke team, having the patient scanned, to administering tPA. q For a free pack call 01236 707724or visit http://firstport/sites/mcns/ stroke/default.aspx CATERING services at Wishaw General Hospital have achieved the highest standards of food hygiene. Serco Health, which provides food for patients, staff and visitors, has been presented with the Eat Safe Award by North Lanarkshire Council. The Eat Safe Award Scheme is run by Scottish local authorities in conjunction with the Food Standards Agency to promote excellence in food hygiene and food safety management. It recognises food businesses which achieve standards of food hygiene above those required by current legislation. Proud moment: Councillor Helen McKenna presents the Eat Safe Award to Serco chef Keith McCarron “The Eat Safe award is only given to food businesses who demonstrate a consistently high level of hygiene throughout their operations, so I am delighted to present this award to Serco Health in recognition of their achievements,” said Councillor Helen McKenna, convener of the Environmental Services Committee. Helen Brown, catering manager at Serco Health, said: “We are delighted to have been recognised by North Lanarkshire Council with the Eat Safe Award. This achievement is down to our staff’s hard work and dedication.” GENERAL NEWS September/October 2012 thePulse 9 Charity on call The ‘Teachback’ project helps youngsters use their asthma inhalers more effectively Families transformed into ‘inhaler experts’ to help asthma sufferers CHILDREN with asthma are now breathing easier, thanks to a new project which has transformed their families into ‘inhaler experts’. The project sees families being taught how to use their child’s inhaler properly before they are discharged from hospital. More than 1.1 million children suffer from asthma in the UK. The most effective way to control asthma is to breathe in medicine via an inhaler. Elaine Anderson, specialist nurse in respiratory paediatrics and lead for asthma, said: “In our asthma clinic, one of the biggest problems we see is that inhalers are not being used properly because the parents do not understand how to use them. “Inhalers can sometimes be tricky as there are a few different things that need to be done to make them work effectively. “This project will ensure that parents fully understand how to use their child’s inhaler.” In a project under the Scottish Patient Safety Paediatric Programme, Dr Donna Corrigan set up a small group to address the problem. The group included paediatric pharmacists Kate Stock and Lynsay McAulay, paediatric inpatient ward manager Pamela Buddy and paediatric inpatient staff nurses Jacqueline Johnstone and Jean Hardie. Elaine said: “The group created the ‘Teachback’ project, which is very simple. When a child is being discharged from hospital after having an asthma complication, a nurse will explain to the family how to use the inhaler. “They will then ask the family to explain it back to them. This allows the nurse to cover any areas that have not been fully understood the first time round.” The project has seen a huge rise in the number of children attending clinics with eased symptoms as a result of using their inhalers properly. By day, she’s a community podiatrist but, after hours, Hazel Patterson has a surprising alter ego… BIKER GIRL: Hazel is studying for her advanced driving test WHILE most staff finish their shift and go home to relax after work, Hazel Patterson spends her free time helping others. The community specialist podiatrist spends her evenings and weekends fielding calls for the Scottish Emergency Volunteer Rider Service (ScotsERVS). ScotsERVS is a voluntary organisation which provides the emergency ‘blood bike’ transport service in Scotland. It transports items at urgent request of the NHS, including an out-of-hours service. Hazel said: “I have been a podiatrist in East Kilbride for ten years. I work between three sites and am also a trained smoking cessation advisor. However, last year I had to take five months off after being diagnosed with fibromyalgia. “During that time, I saw an advert on TV for the charity. I thought it would be a great way to combine a love of biking with charity work. I have found it useful to help other people as it takes my mind off my own health problems.” ASSET sees patients treated at home A pilot scheme is allowing older patients to remain at home rather than being taken to hospital. The pilot, which is part of the Reshaping Care for Older People programme, allows GPs to refer older patients to NHS Lanarkshire’s Age Specialist Service Emergency Team (ASSET), instead of admitting them to hospital. Approximately 80 per cent of patients who are referred to the scheme remain at home. Dr Jim Davie, consultant in medicine for older care for NHS Lanarkshire, said: “Most people do not want to be admitted to hospital. Older people who have physical illness and/or confusion are often happier at home and often recover better in their own environment. “When a patient is referred to ASSET, we aim to visit them within one hour to see if they can be cared for at home. “A nurse will examine the patient as well as carrying out tests such as a cardiograph and blood tests. So, when the consultant arrives 30 minutes later, they can study the test results and further examine the patient. “We also have an agreement with North Lanarkshire Social Work Department to enable patients to receive immediate additional home care if needed.” The ASSET team is made up of consultants, nurses, rehabilitation staff, occupational therapists, physiotherapists and a trained psychiatric nurse. The team can treat a range of complaints including an increase in the severity of chronic obstructive pulmonary disease, pneumonia, minor heart attacks or patients with heart failure. It also provides pain control and can treat patients who have had falls. PILOT SCHEME: some members of the ASSET team All drivers are required to pass an advanced driving test to protect their own safety and to ensure their deliveries reach their destination as quickly as possible. “A lot of the other ScotsERVS volunteers are policemen, firemen and paramedics, who already have their advanced training certificate. Until I pass the course, I am doing control duties. This means that, after work, all calls are directed to my phone. “Drivers carry blood products such as plasma. We are also the We raise every penny ourselves back-up system for the donor milk bank from Yorkhill. The service means that premature babies across the whole of Scotland can be given donor breastmilk as we provide a doorstep service from the donor to the neonatal unit.” Hazel added: “We get no funding, so we have to raise every penny ourselves. However, it’s all worthwhile as it saves departments money. The money saved can go back into the department for patient care.” q For more information on the service, visit www.scotservs.org.uk 10 thePulse smoking September/O let’s clear The board is examining ways of stopping smoking on hospital grounds, particularly entrances Smoke aggravates conditions such as asthma in children Why we must tackle second-hand smoke... THE decision to tackle the issue of smoking at hospital entrances has been influenced by the feedback from staff and members of the public who describe walking through smoke clouds as unpleasant. Many are also acutely aware of the negative health implications which can result from being subjected to second hand smoke. Dr Catriona Milošević, who chairs the short-life working group whose purpose is to oversee the policy review, said people are right to be concerned. She said: “Studies have shown that tobacco smoke contains over 4000 chemicals, including irritants, toxins and more than 50 known carcinogens. “Over 80 per cent of secondhand smoke is also invisible and odourless which means that many people may not realise that it’s affecting them.” Second-hand smoke has also been shown to increase the risk of cancer and heart disease. Babies exposed to second-hand smoke have a higher risk of cot death while children are more likely to suffer from ear infections, respiratory infections and asthma attacks. In the UK as a whole, it is estimated that children breathing in other people’s cigarette smoke results in about 300,000 GP visits and 9,500 hospital admissions a year. Dr Milošević continued:“There is increasing evidence to show that second-hand smoke can have a significant negative impact on those exposed to it. “It’s a serious health hazard that leads to disease and premature death.” A SURVEY of patients, staff and the public has found that 94 per cent of respondents believe hospital entrances should be smoke free. It also found that 89 per cent of smokers agreed entrances should be smoke free. NHS Lanarkshire carried out the survey over a s i x - week period as part of a review asking staff and the general public for their views on the NHS Lanarkshire policy, which bans smoking on its sites. A to ta l o f 3 6 2 1 ind iv id u a l s answered questions designed to assess support for the policy and look for ideas on how smoking on site, and particularly at the entrances, could be reduced. Alan Lawrie, interim director for acute services (pictured), said: “The response to the survey has been fantastic. I would like to thank everyone who completed one. “It is clear that the vast majority of respondents feel hospital entrances should be smoke-free environments. “I think this is because people are aware that the smoke at entrances is harmful to their health and find it unpleasant when using our services. “Although the majority of smokers do follow the policy, and despite our best efforts since it was introduced, a hard core of smokers continue to flout it. “This is a particular problem at the entrances of our acute hospitals and people clearly object to this – including most people who smoke.” NHS Lanarkshire introduced its policy banning smoking on all its grounds in 2008, two years after the smoking ban in public places became law. The NHS Lanarkshire policy was implemented in an attempt to build on the good work of the ban, improve health by encouraging smokers to quit and reduce exposure to second-hand smoke. However, while smoking on hospital grounds has reduced since 2008, it has not been eradicated and people smoking at acute hospital entrances, continues to be a problem. SMOKING October 2012 s s e s s d , g e l t e , thePulse 11 the air Signage makes clear that smoking on hospital grounds in forbidden The survey results are in... REVIEW LAUN CH helped launch th : Former NHS Lanarkshire chie f e Ann Muir, Dr Ca no smoking policy review surv executive Tim Davison (second triona Milošević ey with (from le left) ft) and South PPF re presentative Mar North PPF representative garet Moncrieff SOME key findings from the survey on NHS Lanarkshire’s No Smoking policy include: q There were a total of 3621 responses q 62 per cent of the responses were from staff with 38 per cent from patients and the public q 19 per cent of respondents identified themselves as smokers while 74 per cent were non-smokers. Seven per cent did reveal their smoking status q 94 per cent of all respondents believed hospital entrances should be smoke free. This included 98 per cent of staff and 89 per cent of smokers q 66 per cent of respondents felt that NHS Lanarkshire should do more to discourage smoking on its premises q Nearly one in four staff have asked a smoker to comply with the current policy of not smoking on hospital grounds. Four out of five staff did not rule out doing so in the future q 77 per cent of smokers who admitted to breaching the current policy said they would stop smoking near entrances if there was somewhere else to smoke, for example, a smoking shelter. New babies subjected to second-hand smoke fumes Staff in Wishaw General have reported that smoke from the entrance sometimes drifts into the maternity unit This has resulted in complaints from members of the public and staff who report having to walk through clouds of smoke while entering or leaving a hospital. During the consultation, patients and relatives made comments highlighting the distress caused when they are exposed to smoke when attending hospital for care, particularly when their illness is caused or aggravated by smoke. Similarly, staff in Wishaw General Hospital’s maternity unit have reported that cigarette smoke from the main entrance sometimes drifts into the maternity unit, meaning a new Lanarkshire baby’s first breath can contain tobacco fumes. Alan Lawrie continued: “The wider public, our staff and smokers themselves have said they expect us to tackle smoking at hospital entrances. “We are now in the process of looking at all the suggestions we have received and at the broader evidence in order to decide what would be the best way to address this problem. “These suggestions will be put to the NHS Lanarkshire Board for consideration.” A decision is expected this year. STAFF in Wishaw General Hospital maternity unit have explained how they often smell tobacco smoke in the unit from smokers who congregate at the front entrance. Midwife Annette Cartwright said it is one that both staff and patients find distasteful. Annette said: “It is a fairly common occurrence. “When you have windows open and when the breeze blows a certain way, it wafts the smoke into the unit. “It’s not strong, but it is distinctive and it doesn’t seem right to me that a new baby’s very first breath could be tainted with tobacco fumes in some way. “Other new parents have told me how they find it unpleasant when they have to walk through smoke clouds at the hospital entrance when they leave the unit with their new baby.” Vice chair of the South Public Patient Forum (PPF) Margaret Moncrieff helped launch the policy review back in April. She said: “There has been concern among the public and carers for years about smoking at hospital entrances and it’s great that NHS Lanarkshire is seriously looking at addressing it. “The number of responses has been fantastic. They’ve come from all quarters – staff, the public, carers and patients – so it also shows the survey has been very inclusive. “It’s also great that people have given us their views and it’s good that NHS Lanarkshire is looking at these to help it inform its policy.” 12 thePulse LOCAL/DISTRICT/PARTNERSHIP Faith leaders pledge their support to campaign Great walk for good cause ST ANDREW’S Hospice is organising the fundraising challenge of a lifetime and is offering people the chance to trek the Great Wall of China. The 10-day trek will see you visit various sections of the Great Wall. It will then travel to wilder sections of the wall and to one of China’s protected national parks. q To book a place on the challenge, contact the Hospice with a non-refundable deposit of £200 or register at www.st-andrews-hospice.com You will then be issued with a pack to help raise a further £3000, minimum. Eleven Lanarkshire faith communities have become the first in the country to unite together and publicly pledge their commitment to work with ‘see me’, Scotland’s national campaign to tackle the stigma and discrimination of mental ill-health. The faith communities participating in the pledge September/October 2012 signings include: q Baptist Churches of North and South Lanarkshire q Hamilton Presbytery of the Church of Scotland q Lanark Presbytery of the Church of Scotland q Lanarkshire Hindu Welfare Association q Islamic Education Trust Cumbernauld q Central Mosque Lanarkshire, Mossend q Lanarkshire Circuit of the Methodist Church in Scotland q Roman Catholic Diocese of Motherwell q Lanarkshire Regional Council of the Scottish Episcopal Church q The United Reformed Church in Lanarkshire q North Lanarkshire Muslim Women’s Association. Suzie Vestri, ‘see me’ campaign director, said: “We welcome the commitment of Lanarkshire faith organisations and look forward to working with them to break down the barrier that stands in the way of people talking about mental ill-health.” q For more details on ‘see me’, visit: www.seemescotland.org Acute focus for x-rays PLAIN film X-rays will no longer be available at Stonehouse Hospital from Monday 24 September. The closure follows NHS Lanarkshire’s radiology review last year which set out the need to move plain film X-rays from community facilities and re-provide these services within acute hospitals. From January 2012, plain film X-rays have only been available on Mondays at Stonehouse Hospital. This was a temporary arrangement with services to fully transfer to Hairmyres Hospital in September 2012. The main benefit for patients Plain film x-rays to be taken at acute hospitals is that they will receive their results in a much shorter timeframe than is currently possible. They will also be able to get any further tests required and start treatment at the earliest opportunity. Fiona Gardner, clinical director for radiology, said: “The use of plain film imaging has decreased over the years and has been replaced with other types of imaging such as MRI and ultrasound. “Where a plain film X-ray is needed we believe we can provide an improved and safer service for patients in our acute hospitals.” Plain film x-rays will no longer be available at Stonehouse Hospital after Monday 17 September – the last day of the service. Patients referred for plain film x-ray after Monday 17 September will be required to attend one of the acute hospital sites. This is the final phase of the changes introduced under the radiology review following the transfer of services from Coatbridge, Cumbernauld and Kilsyth to Monklands Hospital in December 2011. Patients can attend whichever site is most convenient for them and can be referred to the open access clinics at Hairmyres and Monklands hospitals, Monday to Friday from 9am to 4.30pm. Wishaw General Hospital is open until 7.30pm, Monday to Friday. LOCAL/DISTRICT/PARTNERSHIP September/October 2012 In brief… THE future of cancer care in Lanarkshire was the hot topic at a recent engagement event. The event saw NHS Lanarkshire and partner agencies discuss how cancer services will be shaped. About 190,000 people currently live with cancer in Scotland. It is expected this figure will increase to more than 360,000 by 2030. Ian Ross, acting chief executive, said: “In considering how we provide services, we want to ensure that we are working together and making the best use of our collective resources to achieve the best outcomes for service users, carers and families.” e NHS Lanarkshire’s Coronary Heart Disease Managed Clinical Network (CHD MCN) recently held its annual open day for patients, carers and the public. The event, which was held at the GLO Centre, Motherwell on Friday 22 June, allowed patients with heart disease, their family members, carers and members of the public to find out the latest developments in Cardiology and the latest activity of the CHD MCN. The main focus of the day was presentations relating to heart health. Organisations represented included Chest, Heart & Stroke Scotland, British Heart Foundation, North Lanarkshire Benefits Agency, Stop Smoking Service, North & South Lanarkshire Carers Together, Princess Royal Trust Lanarkshire Carers Centre and Well Informed. e IF YOU have a head for heights, join the team from St Andrews Hospice who will be climbing Ben Nevis on Saturday 22 September. Ben Nevis is the highest mountain in the United Kingdom and is located at the western end of the Grampian mountains in the Lochaber area of the Scottish Highlands, close to the town of Fort William. e q To get involved, contact the fundraising team on 01236 766951 or email rosaleen. [email protected] It’s never too early to get into the Christmas spirit. So, why not sign up for St Andrew’s Hospice’s Santa Dash and Reindeer Fun Run on Sunday 25 November. The event is suitable for all ages, your friends, family or colleagues. You can run, jog or walk the 6K route. On the day, adults will be provided with a Santa suit and children will be given flashing reindeer antlers. e q For further information, visit www.st-andrews-hospice.com thePulse 13 ‘It’s my way of giving back’ Former patient pays tribute to great care by raising funds A WOMAN who had cancer has raised money in tribute to the healthcare staff who are nursing her back to health. Janice Doyle from Motherwell donated £1500 to the Oncology Medical Day Unit at Wishaw General Hospital after holding a charity night at her local miners club. Janice, who was diagnosed in August 2011, said: “Being diagnosed with breast cancer was a complete shock to me as I had not felt a lump or experienced any other symptoms. I was diagnosed after being invited for a routine mammogram. “I always hear women saying that they are reluctant to have a mammogram as they have heard that it can be a little uncomfortable. But I would urge anyone to take up the offer. It only takes a few minutes and can save your life.” Breast screening is offered to women between the ages of 50 and 70. The mammogram can detect small changes in breast tissue which may indicate cancers which are too small to be felt by the woman herself or by a doctor. Janice, who has now undergone an operation and completed chemotherapy and radiotherapy, decided to raise money for the unit after being impressed by the treatment she received. She said: “All of the staff at the hospital have been fantastic Janice (pictured, centre, with the Oncology Medical Day Unit team) raised £1500 by organising a charity night The money raised by Janice will be put towards fans for patients to use when they come to the unit and really put me at ease at a difficult time. “Raising money for the unit is my way of giving something back to those who have helped me. I organised a charity night at my local miners club which involved singers, bingo and a raffle. The event raised £1500.” Julie King, nurse specialist for NHS Lanarkshire, said: “It is rewarding when a patient says that they had a positive experience. “The money raised by Janice will be put towards fans for patients to use when they come to the unit.” Janice has since raised a further £1200 for the volunteer drivers who took her to her hospital appointments. RECORD IMPROVEMENT at monklands HEALTH Records staff at Monklands Hospital are now benefiting from a better working environment thanks to a re-design of the department’s storage system. The new storage solution has increased the shelving capacity of the case records library, creating more work space in the department, and has improved efficiency. The mammoth task was undertaken in three phases to ensure that medical records were handled securely. Anne Baker, health records manager at Monklands Hospital, said: “The department now holds more than 100,000 patient case records, so it was important to increase its capacity. “I am delighted with the new storage solution, which is a major improvement on the previous shelving. The working environment for staff has greatly improved.” The department now has 170 shelving bays, each with seven adjustable shelf levels and two full height shelf dividers. As well as increasing capacity, the number of bays has also been reduced, providing additional work space. The shelving also features a unique BioCote® protective finish to help reduce the risks bacterial crosscontamination from surfaces by 95 per cent. 14 thePulse LOCAL/DISTRICT/PARTNERSHIP In brief… New community clinic to help boost wellbeing People in Airdrie, Coatbridge and Cumbernauld who are concerned about their mental health are to benefit from a new clinic which aims to improve their wellbeing. Having good mental health means that you are more likely to lead a fulfilling life, be able to work, have good relationships and be physically healthier. The Community Clinics help people to access a variety of services and organisations which can help with aspects of their daily life, including physical activity and fitness, lifelong learning, volunteering, welfare advice, employment and training. Nicola Roberts, occupational therapist for NHS Lanarkshire, said: “We all lead busy lives and sometimes it can be difficult to balance life’s daily challenges while still finding time to relax. “At some point we may have difficulties coping with issues such as money worries, housing problems, relationships or our ability to work. This can be stressful and affect how we feel. “The clinic allows people to talk to an Occupational Therapist who can guide them in the right direction to a healthier life balance.” The clinics aim to help people feel better about themselves while offering them the opportunity to meet new people in their community and take advantage of local services and supports. The clinics began in August, and you can arrange an appointment by calling 01236 703404. Clinics are held at: qAirdrie Health Centre (level 1) on Wednesday afternoons from 2.30-5.30pm qBuchanan Health Centre Coatbridge (level 2) on Thursday afternoons from 1-4pm qCumbernauld Health Centre, Bron Way (ground floor), on Friday afternoons from 1-4pm. q The Community Clinics are run by Well Connected. Further information, visit www. elament.org.uk/self-help-resources/ well-connected-programme September/October 2012 Thumbs up for top day hospice Staff, patients and volunteers at the Dalziel Centre celebrated after the day hospice was awarded a prestigious national award. The centre was awarded the Macmillan Quality Environment Mark, which recognises and rewards good practice and high standards within a cancer care building. The Dalziel Centre is among only 13 sites in Scotland to be given the award, which has been developed in Pupils get the full tour… and treatment! PUPILS from Firpark Secondary School have been given VIP treatment at Wishaw General Hospital’s Emergency Department. The senior pupils were given an interactive tour of the department where they had bandages and slings applied, had their blood pressure recorded and were attached to a cardiac monitor. The pupils visited the ‘see and treat’ and resuscitation areas as well as the plaster room where one keen volunteer had plaster of paris applied to his arm. Margaret Quigley, deputy charge nurse in emergency medicine, said: “Attending an emergency department can be an anxious time. “This visit allowed pupils to experience what goes on within a clinical area and hopefully alleviate any fears or concerns they may have when attending as a patient or as a visitor.” The pupils also had the chance to Dalziel Centre receives prestigious national award from Macmillan collaboration with people living with cancer and organisations such as the Department of Health. Carol Murphy, senior charge nurse, said: “This award means a great deal to us all at Dalziel Centre. “It shows that the environment the patients come into and that the staff work in is very important to all and is complemented by the atmosphere in the unit, the décor and the ambience and friendliness. “This makes me very proud of what has been achieved and how much work and effort goes in to keeping the Dalziel Unit a safe and comfortable environment for not just patient and carers, but also for staff.” The Macmillan Quality Environment Mark will help to ensure that people affected by cancer are treated and supported in physical environments of uniformly high quality. VIP: a pupil from Firpark Secondary School gets a check up meet doctors, nurses, porters and paramedics, also allowing them to see the uniforms that they wear. Teacher Anna Clark said: “As usual, the students thoroughly enjoyed the visit and learned a lot about the service that the NHS provides to the local community. We really appreciate all the effort and preparation that went into the visit.” This is the 15th year that the school pupils have visited the hospital – an experience which helps develop the young people’s knowledge of first aid. New pack gives carers extra advice and support Carers in Lanarkshire are being given extra support thanks to a new carer’s information pack. The pack aims to make a carer’s experience easier and offers families and carers signposts for help and support. Elizabeth Payne, co-ordinator for carers at Wishaw General Hospital, said: “A carer can be of any age who provides unpaid help and support to a relative, partner, friend or neighbour. “Carers play a vital yet challenging role. This pack aims to inform them of all the support that is on offer in Lanarkshire.” The pack contains sections on rights as a carer, services in the community, support services and financial benefits. It will replace the home from hospital packs used in acute hospitals and the community packs in primary care. q A copy of the pack can be downloaded from FirstPort (FirstPort/sites/patientinformation/ci/ default.aspx) LOCAL/DISTRICT/PARTNERSHIP September/October 2012 ‘A more open and welcoming environment’ The new Airdrie Community Health Centre opened at the start of July. The Pulse asked some staff who moved to the new centre for their thoughts on their new place of work. District nurse Pauline Schoneville said: “It’s certainly a lot better than my former base at Adam Avenue. “It’s a much better place to work in and the all-round environment is far better. “All the district nurses in this area are also now in the one place which makes it easier for us to communicate.” Podiatrist Helen Macmillan was formerly based in Adam Avenue. She said: “This new base is built for purpose, which makes it better. “I think it’s also easier for patients to get to and there’s now only one contact point which makes life easier for them.” Community midwife Teresa Kennedy said: “I was based at the old Airdrie Health Centre. “This is a far Clerical officer Pauline Campbell, who works in the centre’s reception, was formerly based in Adam Avenue. She said: “I think it’s a really nice modern building. “It’s also a more open and welcoming environment and patients really seem to appreciate it.” Care of older people good, but room for improvement 88% Media Watch superior building as it’s more contained, central and much more accessible as it’s in the hub of the community. “It’s also nice to work in a clean new facility.” The Age of better care NHS LANARKSHIRE has welcomed Healthcare Improvement Scotland’s (HIS) reports on care for older people in acute care at Monklands and Wishaw Hospitals – and announced detailed improvement plans. At Wishaw Hospital, the inspectors reported on the high standard of care provided to older people, including the way in which staff use key personal information to produce personal care plans for patients as well as picture signage on bedroom, toilet and bathroom doors for people with dementia or cognitive impairments. The inspectors also highlighted areas for improvement, which Monklands, older patients in the NHS Lanarkshire is addressing as Emergency Medical Receiving Unit a priority. The inspectors’ are assessed by an acute care of feedback will be used to drive the elderly nurse to ensure they receive the most higher standards of care for every appropriate care. patient and an action plan has “However, we been developed to fully know that there is address the issues a lot of work to be identified. od o g done. The Older Rosemary Lyness, t r o p re e People in Acute NHS Lanarkshire’s r a c y t i l qua Care Steering Group director of nursing, has been tasked with midwifery and allied creating an action plan to health professions, said: improve the care of older people in “Our staff work hard to ensure that all older people receive hospital. “This includes a comprehensive the best care in hospital. “It is important that staff package of training, audits and remember that the inspectors awareness raising to ensure that all noted areas of strength at both older people are treated with hospitals. For example, at compassion, dignity and respect thePulse 15 Service focus is speeding up eye on treatments Hamilton Advertiser NHS Lanarkshire offering free expert advice East Kilbride News New menus at Wishaw General get thumbs-up Wishaw Press The Motherwell Times reported that a group of St Aidan’s High pupils donated £75 to the Living Well with Dementia cafe for those with dementia and memory loss. e RESPECT: staff work hard to give older people the best care and to improve the care of pressure areas. “The group has also taken additional steps to make staff aware of the national guidance on DNACPR (do not attempt cardiopulmonary resuscitation) and to ensure they consistently put it into practice. “The group will focus on improving the care of patients with cognitive impairment. This includes introducing a new screening tool to help identify older people with cognitive impairment.” Staff training on moving and assisting patients will also be audited to ensure staff skills are kept up to date and that staff are aware of the reporting arrangements for falls. About 20 new optometric practices across the county join LENS which will see patients with eye problems being treated more quickly. The story was reported in the East Kilbride News and the Cumbernauld News. e Patients across Lanarkshire should now find it easier to give the gift of life as donor registration boxes are placed at the main outpatients departments at Wishaw General, Monklands and Hairmyres Hospital. The story was widely reported in the Hamilton Advertiser, Wishaw Press, Motherwell Times/ Bellshill Speaker among others. e Wishaw Press and East Kilbride News reported that the new patient menus at acute hospitals in Lanarkshire had been given the thumbs up by staff, patients and visitors. e Russell Gilmartin wrote to the Airdrie and Coatbridge Advertiser to praise the new health centre in Airdrie, commenting on how smart the new centre looks and the quick appointments. e The Wishaw Press reported that the Maggie’s Centre at Wishaw General Hospital is hosting a weekly drop-in so that the public can see the wonderful work that goes on. e e The Evening Times reported on John Hughes from Blantyre who spoke out in support of the Clear the Air campaign to encourage addicts to quit before it kills them. SHARE YOUR STORIES q Has a patient or visitor gone out of their way to praise you? q Is there a new service in your department you are proud of? Contact the communications department on 01698 858108 and help us share the good news stories told about NHS Lanarkshire every day. 16 thePulse retirements September/October 2012 In brief… CHRISTINE O’Hanlon, née Robertson, retired from her post as respiratory nurse specialist in June after more than 35 years’ service with the NHS. Christine, who was latterly based in the department of respiratory medicine at Monklands Hospital, began training as a nurse at Stobhill and Hairmyres hospitals. She thereafter moved to Monklands Hospital, where she held the post of staff nurse in medicine, cardiology and respiratory medicine for 23 years. The latter 10 years involved the care of patients with respiratory illness on Ward 17. She left ward-based nursing to become the hospital’s first respiratory nurse specialist in 1999. In 2003, Christine obtained a BSc in Health Studies from Glasgow Caledonian University. Christine recently remarried and now lives in Kilsyth with her new husband Jon. Dr Lawrence McAlpine, consultant physician, said: “Christine developed the asthma nursing service to the highest level, taking many advanced professional courses, educating nursing and other colleagues and introducing new clinical services for people with asthma. She has made herself indispensible to her patients and her colleagues in the hospital and in primary care. “It has been a privilege and a pleasure to have worked with Christine.” STAFF nurse June McLaughlin has retired after more than 40 years’ service. June retired from her position within Ward 5, orthopaedic trauma, at Hairmyres Hospital in August. She started her training in 1969 at the training school in Hairmyres Hospital, before moving to Glasgow Royal Infirmary where she trained as a theatre nurse until 1972. In 1975, she returned to Hairmyres Hospital on night duty and has worked in various wards and departments since then. June lives in East Kilbride with Tony, her husband of 40 years. They have a daughter, Marie, and two grandchildren, Nathan and Lucy. Colleague Margaret Owen said: “June is highly respected and well known by everyone. “She will be missed by friends and colleagues. We would all like to wish her a long and happy retirement.” AFTER 19 years’ service, consultant haematologist Dr Gilla Helenglass retired from NHS Lanarkshire in March. Gilla, who was based within clinical laboratories at Wishaw General Hospital, worked in the field of haematology – including prior positions in London and the USA – before moving to Law Hospital as consultant haematologist and latterly to Wishaw Hospital where she remained until her retirement. Gilla, who lives in Glasgow, enjoys travel, theatre, cinema and music. Donald Cameron, senior biomedical scientist said: “Both for her contribution to the haematology service and her inimitable sense of humour, Gilla will be very much missed by her colleagues and patients.” e e All the best to Sheona and Marie e THE outpatients department at Wishaw General Hospital bid a fond farewell to two of its long-standing members of staff. Staff nurse Sheona McMillan and clinical support worker Marie Williams both retired in July after a combined 65 years of service. After training at Law Hospital from 1975-77, Sheona worked in orthopaedics before moving to the outpatients department in 1975 where she has worked ever since. Sheona is married to Adil el-Nujumi and lives in Carluke. Lorna Martin, charge nurse, said “We are losing two members of staff together. Both have been an asset to the department. Sheona has been a valued member of staff for many years. Her quick wit and outlook on life will be missed by all. We wish her a long, healthy and happy retirement.” Marie also began working at Law Hospital as a domestic in 1984, becoming an auxiliary nurse in May 1988. She worked in surgical A block before joining the outpatients department in the early 1990s, where she has worked ever since. Marie lives in Newmains with her husband and has three daughters. a prescription for happiness Head of prescribing Alastair Thorburn retires after 36 years’ service COLLEAGUES bid a fond farewell to Alastair Thorburn, head of prescribing for NHS Lanarkshire, who retired in August after more than 36 years’ service. Alastair, who was based at Kirklands Headquarters, joined the NHS in 1975 when he became a summer student in the pharmacy at Woodilee psychiatric hospital, North Glasgow. After graduating from Strathclyde University, he completed one year’s preregistration experience at Stobhill hospital, Glasgow, before moving to the pharmacy in Monklands hospital in July 1977, where he remained until January 1993. During this time he was instrumental in developing an area-wide drug information service, as well as specialising in cardiovascular services and services for drug addiction. In the early 1990s, a new concept of prescribing advisory services for general practitioners was being considered and Alastair was involved at the beginning. For more than 20 years he developed the service and his team such that it has become mainstream practice and essential for the work of the Board. In early 2009, Alastair took over as chair of the Area Drugs and Therapeutics Committee. He has made big contributions over many years to the Scottish Prescribing Advisers Association, including a period as chair from 2005 to 2010, and as a representative of NHS Lanarkshire on the Scottish Medicines Consortium (SMC). After sitting on the SMC, he became a member of the SMC New Drugs Committee and took responsibility as lead assessor for some applications. George Lindsay, chief pharmacist, primary care, said “Without doubt, Alastair has had the most profound influence on prescribing practice w i t h i n N H S Lanarkshire for the past 20 years. “His long track record of providing sound, professional and valuable advice explains why he is held in such a high regard by all of his colleagues.” Farewell to ‘a great ambassador’ AFTER 40 years’ service with NHS Lanarkshire, George Simpson retired at the end of June. The deputy charge nurse began his career in 1972 in medical and the coronary care unit, C Block at Law Hospital, before moving to the A&E department in 1992, where he remained until its closure. George thereafter transferred to accident and emergency at Wishaw e General Hospital, where he stayed for the remainder of his career. George, who lives in Lanark, is married with two children and seven grandchildren. George said: “I have thoroughly enjoyed my time here and have met many friends who I will miss dearly.” Charge Nurse Tracy Dodd said: “George is clinically excellent and will be sorely missed.” “Lanarkshire has been the best years of my career,” said Nursing Chief Paul Wilson on his retiral. Paul Wilson OBE, Director of Nurses, Midwives and Allied Health Professionals, retired in July after 13 years at NHS Lanarkshire. Paul’s career, which spans more than 45 years, started in Newcastle. He initially worked in psychiatric nursing and then moved into general nursing, where he specialised in critical care. He gained diplomas in Nursing, Management Studies and an MBA from Henley Management College. He moved to Kent, London, in 1982 and became Britain’s youngest chief nursing officer in charge of a health authority. He later became director of policy and planning in Kent. In 1987, Paul moved to Glasgow to lead the UK’s largest psychiatric unit and in 1991 he was appointed to manage NHS Lothian’s seven directly managed units. He moved to the Management Executive of the NHS in Scotland in 1994 before joining NHS Lanarkshire in 1999. Paul was awarded an OBE in 2004. Acting Chief Executive Ian Ross said: “Paul has been a great ambassador for nurses, midwives and allied health professions but mostly for patients.” STAFF BENEFITS September/October 2012 Relax in luxury Win a night in Edinburgh The Macdonald Holyrood Hotel is set in Edinburgh’s historic and beautiful Old Town. Conveniently located in the city centre, in close proximity to key locations such as the Scottish Parliament, Dynamic Earth and Palace of Holyrood House, the hotel is an ideal base for exploring historic Edinburgh. The Macdonald Holyrood Hotel combines comfort and elegance, right in the heart of historic Edinburgh. All rooms boast marble en suite bathrooms, large comfortable beds and cosy armchairs.. Macdonald Holyrood Hotel provides the perfect retreat from Scotland’s bustling capital city. The stylish Steak and Grill restaurant and the cosy Piano Lounge serve only the finest Scottish cuisine, sourced from the surrounding area. Work out your stresses in the state-of-the-art gym, unwind with a swim in the heated pool or melt away with a luxurious spa treatment. Save £££s with NHS Staff Benefits Visit www.nhsstaffbenefits.co.uk and register for FREE to have full access to all the fantastic offers available in your area. Whether you are enjoying a meal out, taking a well-earned break, indulging in some beauty therapy, splashing out on home This page is improvements or by u yo to t gh brou planning your dream wedding, take a look at the great offers available at STAFF BENEFITS NHS Staff Benefits. The Christmas 2012 offers have just been launched – so, if you are arranging this year’s festivities, have a look at some great deals available for group bookings. On the homepage you will find the new Monthly Megadeal Link. Click here for some extra Lanarkshire Headquarters, special offers available for a Kirklands, Fallside Road, limited time only. Make sure you Bothwell G71 8BB or email don’t miss out, check the Monthly alison.mccutcheon@lanarkshire. Megadeal now! NHS Macdonald Holyrood Hotel is offering one lucky Pulse reader the chance to win an overnight bed and breakfast stay at the hotel for two. Plus, to take full advantage of the fantastic facilities, the winner will also receive a £100 Macdonald gift voucher. To enter the competition, just answer the following simple question. Save on childcare If you pay for childcare, you may be eligible for childcare vouchers, which save many parents thousands of pounds every year in tax. The vouchers are a simple and hassle-free way to help working parents reduce the cost of childcare, saving up to £1196 per parent each year. The scheme works through salary sacrifice, where the cost of the vouchers is taken off your salary before it is taxed. For example, if you give £1000 of your salary towards childcare vouchers, you would receive the full £1000 in vouchers. If you decided not to sacrifice the £1000 from your salary, after tax and national insurance, you would receive approximately £700 in your bank account. So the salary sacrifice makes you £300 better off. The vouchers have a long expiry date and you can start collecting them from the moment your child is born. This means you can save them to pay for childcare when you come back to thePulse 17 In which town is the Macdonald Holyrood Hotel located? ? Please send your competition answers to Alison McCutcheon, based in Communications, NHS Well done to Karen and Joyce work after maternity/paternity leave. Both parents can apply, meaning that two working parents can receive £486 a month in vouchers. Childcare vouchers can be used in nurseries, playgroups, nannies, childminders or au pairs who are registered and regulated. They can also be used for after school clubs. To help you make the decision of whether you should use childcare vouchers, you can use the calculator on the HM Revenue and Customs website which will calculate if you will be better off. q You can also visit www. yourstaffbenefits.co.uk for further information or contact Eleanor MacKenzie on 0131 537 3627 to find out if you could save on childcare costs. Congratulations to our winners from the last issue. Karen Donnelly and Joyce Weir, who each won a dinner for two at Sapporo Teppanyaki. Karen, who works as a secretary in Women’s Services at Wishaw General Hospital, and Joyce, from the Day Surgery Unit at Hairmyres, both correctly answered that the restaurant is located on Ingram Street in Glasgow. Sapporo Teppanyaki is a Japanese resturuant that offers a wide range of fantastic food with something to suit every taste. All NHS staff can benefit from a 20 per ! discount cent discount on food when they present their NHS ID badge. 20% scot.nhs.uk with “Macdonald Holyrood Hotel Competition” in the subject line. q For more information about the Macdonald Holyrood Hotel, visit: www.macdonaldhotels.co.uk Deadline for entries is 4 October. q For information on the Staff Lottery, Mortgage and Financial Advice, online loyalty shopping and, of course, all the fantastic local discounts available throughout Central Scotland, visit www.nhsstaffbenefits.co.uk Pulse Sudoku Enter digits from 1 to 9 into the blank spaces. Every row must contain one of each digit. So must every column, and every 3x3 square. Get the solution on FirstPort. 18 thePulse TOP HEALTH ISSUES September/October 2012 Team picks up a prize at big event GENEROUS HELP: (from left) Rhona Campbell, Jon Campbell, Jan Smith and Dr Helen Alexander Dr Liddell (left) with Grace Allardyce, who manages the Serology Service at Wishaw General and Ian McCormick, lead biomedical scientist Whooping cough rise under lab microscope The Microbiology Department at Wishaw General Hospital has been helping to manage a Scotland-wide epidemic of whooping cough (pertussis). The laboratory is a referral centre for specimens requesting evidence of antibodies being produced in response to whooping cough infection. This usually generates about 20 requests per month from other areas of Scotland (in addition to requests from within NHS Lanarkshire) via the local laboratory. However, last autumn saw a steep rise in requests, increasing sevenfold in April and May 2012, and continuing through to July 2012. Dr Ken Liddell, lead consultant for microbiology, said: “This is a peak year in the four-yearly cycle which whooping cough traditionally shows. We would expect to see an increase within the fourth year. However, 2012 has been exceptional in the sheer number of requests received here, from the Highlands and Islands to Dumfries and Galloway. “Outbreaks have occurred in Argyll and Tayside and the laboratory has been part of national discussions in managing both these and the wider epidemic beyond. With financial assistance from the Scottish Government, we hope to continue to support diagnosis of whooping cough across Scotland for the duration of this episode.” Dr Liddell also noted that adults and older children may have milder symptoms and are less likely to make the characteristic “whoop” sound. He underscored the importance of clinicians considering the possibility of whooping cough in adults with a persistent cough. Across Scotland, 12 per cent of the confirmed whooping cough cases were in children aged less than three months. Most of those children were not vaccinated and presented with severe complications, leading to hospitalisation. In England and Wales, five children have died so far in 2012, compared with a total of seven deaths due to pertussis in the whole of 2011. Vaccination is the most effective way to protect vulnerable infants and prevent spread of whooping cough. Reminders were issued to public health nurses and general practitioners to ensure that vaccination of children begins as close as possible to about eight weeks of age. In brief… Grant to help keep hearts healthy THE Coronary Heart Disease Managed Clinical Network (CHD MCN) has been awarded a grant from the British Heart Foundation. The grant will allow the MCN to develop an Atrial Fibrillation Audit and Education programme across NHS Lanarkshire. Atrial Fibrillation (AF) occurs where disorganised electrical signals cause the heart’s two upper chambers to contract very fast and irregularly, and, if left untreated, can lead to stroke or heart failure. The funding will see the creation of a two year seconded post for an AF Educator, who will develop two AF education programmes, one for specialist staff and another for GP practice staff. They will also provide guidance and support to primary care staff as they review patients’ therapy. At the end of the project, the Audit and Education training packages will be made available across Scotland. NHS Lanarkshire staff have won a top prize for a poster design in the patient-centred category at a recent NHSScotland event. The poster described the successful roll-out of Just in Case boxes across Lanarkshire and how these have improved end of life care. Just in Case boxes contain an agreed set of medicines that are often needed to manage symptoms at the end of someone’s life. Since the roll-out, a detailed audit has shown they have prevented 84 hospital admissions and 114 calls to the out-of-hours service. More importantly, they have offered relief of suffering and reassurance to families. Jan Smith from the community Macmillan nursing team said they were delighted and surprised at winning the top award. District nurse Rhona Campbell added: “Community nurses have been integral to the success of this work and are very happy to see something they asked for being put into practice.” Dr Helen Alexander, Palliative Care MCN manager, said: “This prize is recognition for everyone who has worked so hard on Just in Case and for NHS Lanarkshire’s foresight in supporting this development.” Interim head of the South CHP Craig Cunningham said: “It is great news that the Palliative Care MCN and component staff groups have been recognised.” Investing in volunteers NHS Lanarkshire accredited for the support provided to its volunteers The army of volunteers who work tirelessly throughout NHS Lanarkshire have been rewarded for their efforts by helping the health board renew its Investing in Volunteers (IiV) UK award. The award renewal, which recognises the commitment to high -quality volunteering, makes NHS Lanarkshire the first board in Scotland to have the prestigious accreditation mark extended. Since the award was first presented in 2009, the number of volunteers has doubled, new volunteer roles have been introduced and the number of young people becoming involved has increased. Katrina Murray, voluntary services manager for NHS VITAL HELP: volunteers are provided with a good working environment Lanarkshire, said: “We are delighted to have this award renewed. The role that volunteers play is vital. “We will continue to strive to create a good working environment for all our volunteers and encourage more people to come on board.” Assessors from Investing in Volunteers said that volunteers spoke highly of the extent and quality of support they received on a day-to-day basis. Volunteers stated that they felt valued by NHS staff. One said: “I really look forward to coming here each week.” Another said: “I think I’ve learned a lot and I’ve gained so much – I’m really glad to have this opportunity to give something back.” The Investing in Volunteers Award will be held for another three years before being re-assessed. training September/October 2012 thePulse 19 How to keep your stress in check... Classes can help manage stress, anxiety and low confidence DON’T STRESS: tackle mental health issues by learning coping skills People struggling with stress can now attend a series of new classes which help to develop skills and techniques to manage stress, anxiety and low confidence. The classes will help to manage the common mental health issues that can be caused by modern-day living. The classes will cover a range of issues, including information about stress, how to control your body and thoughts, boosting self-confidence, controlling panic and controlling sleep problems. The programme consists of six 90 minute classes and will be deliver ed by the local psychological therapy teams. Classes are not a group therapy, so attendees will not have to talk about their problems in front of others. The stress control classes are run by Well Connected, Lanarkshire’s new social prescribing programme for mental health. Social prescribing (sometimes called community referral) helps to link people with support within the community. Well Connected makes it easy for people to take part in and benefit from activities and services that can improve wellbeing. This includes physical activity and leisure, volunteering, employment and arts, creativity and culture. It also provides welfare and benefit advice and lifelong learning and training. Similar programmes have shown to help people deal with the problems that are causing low wellbeing such as money worries, loneliness and unemployment and help them cope with the challenges in life. q For further information, visit www.elament.org.uk/ self-help-resources/wellconnected-programme Or contact Kevin O’Neill on 01698 366 750 or at kevin.oneill@ lanarkshire.scot.nhs.uk To find your nearest class and to book a place, call 08458 725 132. Training Planner ORGANISATIONAL DEVELOPMENT q Training schedules, nomination forms and more information is available on the Training and Development homepage on FirstPort or at http://firstport/sites/ odandtraining/trainingand development/default.aspx If you have any other enquires, please contact the training co-ordinators: Sue Devine (Law House) 01698 377807 sue.devine@lanarkshire. scot.nhs.uk Lorna Galloway (Wishaw General) 01698 366765 lorna.galloway@ lanarkshire.scot.nhs.uk MEDICAL EDUCATION q For queries, contact training co-ordinators on 01698 855510 or [email protected]. nhs.uk Training co-ordinators will contact new consultants direct regarding the Consultant Induction and Professional Development programme. To book any other senior courses, use the booking system which is available on the MEDED website www.medednhsl.com PRACTICE DEVELOPMENT Contacts: Rita Cloughley 01698 201413 Morag Mulhall 01698 201412 Natalie Snodgrass 01698 201414 For more information, visit www.lanpdc.scot.nhs.uk Education programme q Courses for nurses, midwives and AHPs Courses for all NHS Lanarkshire nurses, midwives, AHPs and their support workers are available. For more information on the different courses and dates available, log on to the PDC website. Visit www.lanpdc.scot.nhs.uk HEALTH & SAFETY q For training schedules and nomination forms, access as follows: Firstport/Staff Support Services/Occ Health SALUS/ Downloads For more information, contact: Sandra Sweeney 01236 707721 or email sandra.sweeney@ lanarkshire.scot.nhs.uk LIBRARIES Contacts: Amanda Minns (Hairmyres) 01355 585488/7 Lisa McLaren (Wishaw General) 01698 366316 Paul Herbert (Monklands) 01236 712005 Carol Hallesy (Law House) 01698 377600/01 Grant Donaghy (Law House) 01698 377602 q Classes are available in: The Knowledge Network RefWorks Ovid Medline Ebsco CINAHL Cochrane Library MOVING & HANDLING or email sandra.sweeney@ lanarkshire.scot.nhs.uk q For training schedules and nomination forms, access as follows: Firstport/Staff Support Services/Occ Health SALUS/ Downloads For more information, contact: Sandra Sweeney 01236 707721 PaMoVa (Prevention and Management of Violence and Aggression) q It is essential for all staff to take care of their personal Contact your local library for dates and availability. safety and be aware of the safety of others. To reduce the risk of being a victim of aggression or violent behaviour, NHS Lanarkshire provides PaMoVA training for all staff. Contact PaMoVA advisors on 01236 707198. 20 thePulse achievements SEPTEMBER/OCTOBER 2012 Claire dives feet first into marathon challenge A GRATEFUL diabetes patient has raised £312, in tribute to his podiatrist who ran the Edinburgh Marathon in aid of Diabetes UK. Claire James, diabetes specialist podiatrist at Wishaw General Hospital, completed the marathon in an impressive four hours, 44 minutes. Claire said: “I have been running for about six years. I had already done one marathon and told Mr Cameron about it. He said that if I did my next one for Diabetes UK, he would get me sponsors. “I raised £620 for Diabetes UK, £312 of which was from Mr Cameron. A lot of my other patients also contributed.” The money raised will go towards Diabetes UK’s ‘Putting Feet First’ campaign, which aims to reduce the number of people needing a lower limb amputation due to diabetes. Jim Cameron from Mossend has been attending the clinic for six years after having two toes amputated as a result of diabetes. Jim said: “When I heard she was doing the marathon, I took a sponsorship form to the bowling club with me where there were 30 people playing. I told them that whatever they sponsored, I would double it. They certainly enjoyed that but I don’t grudge one penny.” q To find out more about the Diabetes UK ‘Putting Feet First’ campaign, visit www.diabetes.org.uk/ putting-feet-first Dressed for the occasion: Christine and husband at Queen-hosted bash Christine attends garden party by Royal invitation CHRISTINE McCrone from Medical Records was excited when she was invited to the Royal Garden Party. But she couldn’t believe her luck when she was invited to meet Her Majesty the Queen. As well as working at Monklands Hospital, Christine also volunteered at the WRVS café at the hospital for 21 years. She also fundraises for various charities, including the RNLI. It had been a standing joke among her colleagues that she would have to practise her curtsey. She never thought she would actually have to perform it! GENEROUS HELP: patient Jim Cameron sponsors Claire’s marathon effort he’s made of iron WHILE the country was gripped with Olympic fever, Brian McMillan was preparing for his own challenge of a lifetime. The physiotherapist is spending all his available free time training for the Challenge Barcelona Triathlon on 30 September. The challenge will see Brian swim 8km, cycle 180km then run a further 42.2km in the blistering Spanish sun. Brian said: “Last year I did the half iron man challenge and someone bet I couldn’t do the full one. At that point in time, my aunt was diagnosed with leukaemia. So I thought I would take on the challenge for her.” Since signing up for the challenge, Brian has emb ar ke d o n a fu l l Physiotherapist Brian is bound for Barcelona for ‘hot’ triathlon training regime which sees him complete a gruelling routine each week. “On Monday nights I do a core and conditioning gym session followed by a 4km swim, which is about 160 lengths. On Tuesday I do a 14-mile run and on Wednesday I do two hours of cycling. “Thursday is usually an 18-mile run to Glasgow and back and on Friday I do conditioning work. On Saturday, I do open water swimming in lochs then follow that up with a 150k cycle. On Sunday, I do stretching and a light jog.” Although competitors are given a maximum timescale of 17 hours, Brian aims to complete the triathlon in 12 hours, but admits that he may struggle in the Spanish heat. “I don’t think I will want to do another triathlon after I have finished. My girlfriend is a huge help and has been my cook. The food bill is crazy. We cook for four; she has a portion and I eat the rest. For example, if we were having chicken breasts, she would have one and I would have three. “On a Saturday I am actually calorie depleted so I can’t eat enough to keep up with what I am doing. I am now in the final stages of training, so I am getting through a pair of running shoes every two months.” Brian’s role at Monklands Hospital means that he is all too aware of the damage that he could to his body. “I know what can go wrong. I have read an article about a man who got his nutrition wrong and ended up in intensive care for five days. I have lots of ice baths and know that I need to de-train after the event because if I just stopped, my immune system would drop.” q Brian aims to raise £1500 for Leukaemia and Lymphoma Research. If you would like to make a donation, you can visit www.justgiving. com/brian-mcmillan-ironman