Connections Newspaper Issue 27 - Jul/Aug 2008
Transcription
Connections Newspaper Issue 27 - Jul/Aug 2008
THE NEWSPAPER FOR NHS LOTHIAN STAFF JULY/AUGUST 2008 ISSUE 27 Connections YOUR AWARD-WINNING NEWSPAPER ENTERING A NEW DIMENSION TURN TO CENTRE PAGES COMPETITIONS EXTRAVAGANZA! SEE PAGES 18 AND 21 PROGRESS: medical services for the elderly will move from the Royal Victoria A NEW ERA IN CARE Go-ahead given for new medical services for older patients at the Western General Hospital PLANS for a brand new building for medical services for the elderly, currently provided at the Royal Victoria Hospital in Edinburgh, have been given the go-ahead. NHS Lothian has announced the approval of the outline business case, subject to obtaining local authority planning consent. This is a key stage in the development process set out by the Scottish Government. The proposals are for medical services for patients over 65 years to be provided in a new facility to be built at the Western General Hospital. These will include medical inpatient and outpatient services and the medical day hospital. The new facility will include a high percentage of single rooms for patients. Dr Charles Winstanley, chairman I am delighted our plans to provide this new facility are moving forward Dr Charles Winstanley, NHS Lothian chairman of NHS Lothian, said: “I am absolutely delighted that our plans to provide this new facility are moving forward. It will provide healthcare services for older people, allowing better and easy access to wider medical services on the Western General Hospital site. It is great news for people in north Edinburgh and the community.” Iain Whyte, NHS Lothian, nonexecutive board member, added: “The new building will be a fantastic facility for older people who need hospital care, giving them better facilities and combining these on the Western General site will give much better access to the diagnostic services there when they are needed.” Councillor Paul Edie, spokesperson for Health and Social Care for the City of Edinburgh Council and NHS Lothian non-executive board member, said: “The plans for the new building are very welcome. Violet Laidlaw, Patient Focus P u b l i c I n v o l v e m e n t g ro u p representative and member of the Older People’s Equality Forum said: “I’m really glad that the hospital is moving to new premises. “I know, being an older person, that it will be reassuring knowing that the services will be provided in an appropriate, modern setting. “I know there is a sentimental attachment to the existing hospital but new facilities are needed, such as single room accommodation which is much more suitable as you get older. It is a real plus point that there has been so much public involvement. This has been important in developing the new building.” The next stage is to obtain outline planning permission before the health board can progress to Full Business Case, which will include patients, carers and staff being involved in the potential design of the building. The project is expected to be completed in 2012. NHS 60TH ANNIVERSARY SPECIAL EDITION – SEE PULL-OUT FOR DETAILS 2 NEWS July/August 2008 Connections Comment Jenifer Stirton Join us as we celebrate 60 years of the NHS W elcome to this very special issue of Connections, in which we celebrate a very special occasion – the 60th anniversary of the NHS. In our four-page pull-out, we look at how the service has developed over the last six decades as well as some of our own achievements over the years. NHS Lothian hit the headlines recently when it was announced that we are to become the first health board in the United Kingdom to receive a state-ofthe-art CT scanner. We are delighted to be working in partnership with the Royal Bank of Scotland and Edinburgh University in this exciting project, which will help thousands of patients each year. See the centre pages for full details. MAKING IMPROVEMENTS In this issue, we also report on improvements to a number of other services for patients, including cardiac care, chronic pulmonary obstructive disease and cancer care. You can also read about the latest Jenifer Stirton, editor Lean in Lothian developments on page 8. Once again, we have achieved some medical firsts – on page 4, you’ll read about an innovative sterilisation project performed for the first time in Scotland by a medical team from NHS Lothian, and we’ve achieved another milestone by carrying out the 100th pancreas transplant. Turn to page 5 for the full story. YOU’RE ALL STARS! We all know our staff are stars, but it’s always satisfying when others recognise our achievements. Over the last few weeks, colleagues have picked up a number of awards, including midwife Linda McDonald, whose fundraising work for mothers and babies in Malawi has won her the much-deserved title of Edinburgh’s Citizen of the Year. What an achievement, too, for Simpson’s Centre for Reproductive Health, which has received a prestigious breastfeeding award for the seventh year. And I’m delighted that Connections won an award of excellence at the recent UK Communicators in Business awards. We always like to hear what our staff are up to, both at work and in their free time, and from raising funds at the Moonwalk to bagging Munros for charity, you’ve been a busy bunch! Others have been travelling abroad to share their medical experience. If you’ve a story you’d like to share with us and your colleagues, why not drop us a note? Remember, it’s your staff newspaper, so keep your ideas coming – our contact details are below. Enjoy this issue. Connections Editorial board: Jenifer Stirton, Robert Aitken, Gillian Amos, Morag Barrow, Duncan Blyth, John Boyce, Alexis Burnett, Shona Cameron, Stewart Cameron, Noreen Clancy, Grahame Cumming, Eddie Egan, Wendy Fenemore, Anne Gilchrist, Linda Haggarty, Shirley Johnston, Anne Laing, Angela Lindsay, Sue Lloyd, Gordon Lynch, Aislinn McGrane, Dave Proudfoot, Lesley Reid, Jim Sherval, Kathryn Sinclair, Tom Waterson, Moira Wainwright, Sally Westwick, John White. Contact the editor: [email protected] 0131 536 9432/9355 0131 536 9013 Staff Newspaper, Communications Dept, Deaconess House, 148 Pleasance, Edinburgh EH8 9RS Editorial and production: Connections is written, designed and produced by: Connect Communications, Studio 2001, Mile End, Paisley PA1 1JS 0141 561 0300 0141 561 0400 www.connectcommunications.co.uk Printing: Newsquest (Herald & Times) Ltd CONGRATULATIONS: David Gow receives the award from Prince Philip, who tries out the bionic hand, left NHS Lothian shares in development team’s delight as they celebrate recognition of their work by their peers INNOVATION AWARD FOR BIONIC HAND INVENTORS THE team behind the development of the i-LIMB Hand, the world’s first commercially available bionic hand, has won the 2008 Royal Academy of Engineering MacRobert Award, the UK’s premier award for innovation in engineering. The bionic hand was invented by David Gow, the director of rehabilitation engineering services at NHS Lothian. David is also the director of research for Touch Bionics, which spun out of NHS Lothian in 2003. The MacRobert Award, first presented in 1969, recognises the successful development of innovative ideas in engineering. It seeks to demonstrate the importance of engineering and the role of engineers and scientists in contributing to national prosperity and international prestige. “We were delighted that we have been recognised,” said David. “We were up against some fairly heavyweight competition.” He added: “It’s recognition from our peers and the award was particularly sweet because it was for engineering – we’ve been nominated for other awards but they were for the commercial aspect.” Launched in 2007, the i-LIMB Hand has five individually powered digits. With more than 20 years of research and development behind it, “The award is particularly sweet because it was for engineering rather than the commercial aspect” David Gow, director of research the i-LIMB Hand looks and acts like a real human hand and represents a generational advance in bionics and patient care. Since the launch, more than 250 patients worldwide have been fitted with the hand and Touch Bionics is rapidly expanding across the globe. The key innovation behind Touch Bionics’ i-LIMB Hand is the multiarticulating finger technology, which has underpinned the product’s resounding commercial success since its launch. The i-LIMB Hand is developed using leading-edge electronic and mechanical engineering techniques and is manufactured using highstrength plastics. The result is a prosthetic that is lightweight, robust and highly appealing to both patients and healthcare professionals. New stroke service launched in Edinburgh STROKE patients under 65 in the Edinburgh area now have access to stroke-specific rehabilitation services at two centres in Edinburgh. The decision to boost services, by NHS Lothian and City of Edinburgh Council, follows consultations with patients, the voluntary sector and health professionals conducted by the Lothian Stroke Managed Clinical Network (MCN). The new Edinburgh Community Stroke Service (ECSS) is based at Craighall Centre and at Firrhill Centre as a pilot for two years. Clients have access to a consultant in rehabilitation medicine, occupational therapists and day centre officers, with ongoing referral to speech and language therapy and clinical neuropsychology. Two part-time physiotherapists, funded by the Lothian Stroke MCN, add their expertise to the team to provide a stroke-specific service. The management of the centres have offered staff, premises and access to transport for two “stroke days” a week – Monday at Firrhill and Wednesday at Craighall. Further therapy input will be available in addition to these days. The service is supported by the Chest Heart & Stroke Scotland (CHSS) stroke liaison nurses who offer ongoing support for people for up to one year after hospital discharge. They also support people who have had a stroke but who have not been admitted to hospital. Stroke patients at any stage of their recovery, during the time they are still under the care of the CHSS stroke nurses, may be referred into the service by any professional. Documentation is being circulated to staff to facilitate this. Referral is directly to the CHSS stroke liaison nurse caring for that patient who will ensure that they access the service they require As part of this initiative, and also funded by the Stroke MCN, stroke patients of all ages in Lothian will have the chance to learn how to better manage their condition. As an addition to the ECSS, the Thistle Foundation based at Niddrie will supply two 10-week courses in lifestyle management training for up to 15 stroke patients in each. It is anticipated that the first course will commence in October 2008, followed by a further course in early 2009. NEWS Connections July/August 2008 3 NEW SERVICE FOR CARDIAC PATIENTS Fast response programme gives heart attack victims better access to treatment A PILOT project giving Lothian heart attack patients the fastest and most appropriate treatment has been so successful that it has now been made a permanent service. The Lothian optimal reperfusion programme, which is the first of its kind in Scotland, is run in partnership between NHS Lothian and the Scottish Ambulance Service. The programme aims to give patients suffering from the type of heart attack where a blood clot blocks a heart artery the most effective treatment based on the likely travel time to hospital. It means that suitable patients in Lothian who can be delivered to a cardiac catheterisation laboratory in Edinburgh and have treatment within 90 minutes of diagnosis will be treated using balloon angioplasty. This involves threading a long, thin balloon through the artery and inflating it to clear the obstruction. The programme was initially conducted over a 12-month trial period through £500,000 of Scottish Government funding, but has now received £300,000 of funding from NHS Lothian to be offered on a permanent basis. FAST ACTION: heart attack patients can now access a quicker service Balloon angioplasty, also known as primary PCI, is thought to be the most effective treatment for heart attack patients, provided it is administered within a short period of time. Paramedics carry out ECG tests and then consult coronary care experts by mobile phone to decide the best course of action. A dedicated entrance at the front of the Royal Infirmary of Edinburgh allows ambulances to deliver patients directly to the catheterisation lab for treatment, bypassing the need to visit A&E, and reducing the time taken for patients to receive treatment. Those who cannot reach the cardiac catheterisation lab within 90 minutes will be given vital clot-busting drugs by paramedics as recommended by Scottish guideline committees. During the 12-month trial, more than two-thirds of patients were treated using balloon angioplasty. A team of five specialists are on call 24 hours a day to man the catheterisation lab if needed. Dr Charles Winstanley, NHS Lothian chairman, said: “This pioneering programme enables us to work closely with the Scottish Ambulance Service to make sure patients receive the best treatment within the shortest possible period of time. “The time saved in making immediate decisions about the best course of treatment could potentially be the difference between life and death.” Dr Andrew Flapan, head of cardiology services at NHS Lothian, said: “We are delighted NHS Lothian has provided funding for the continuation of this programme. “Our team is overwhelmed by the obvious improvement in patients who have undergone this procedure. “We have demonstrated that paramedics and coronary care experts can make live decisions on the best option for heart attack patients across Lothian, including both clot-busting drugs and primary angioplasty.” Adding up cost of unused medicine NHS LOTHIAN has launched a campaign to reduce the amount of prescription medicines that are wasted. With wasted medicines estimated to cost the health board around £3 million each year, it’s a serious problem not just in Lothian, but across Scotland. Medicines are often wasted because people order more than they need on their repeat prescriptions, or continue to order medicines they are no longer taking. Pat Murray, director of pharmacy at NHS Lothian, said: “We need to get the message out to patients and carers that it is important to only order the medicines they actually need. We also want GPs, nursing and pharmacy staff to make sure they discuss medication with patients on a regular basis to ensure their medication requirements are up to date.” Sally Arnison, pharmacy manager, Alliance Pharmacy, Davidson’s Mains, Edinburgh, GONE TO WASTE: Martin O’Dwyer, community pharmacist at Springwell Pharmacy, Edinburgh with some of the unused drugs added: “We’re asking people to ‘think before they tick’ each item on their repeat prescription. We’re not trying to reduce people’s medication, we trying to minimise waste.” Leading the way in cancer care PHYSICIANS in Edinburgh are pioneering a new form of diagnostic procedure that could help them in the treatment of patients with lung cancer. The Royal Infirmary of Edinburgh is one of only two reference centres in the UK for this procedure – called the Endobronchial Ultrasound (EBUS) – and its doctors are among the world’s leading experts in this subject. The new technique combines a bronchoscope – a narrow tube with a camera and sampling instruments attached, which is passed into the patient’s airways – and an ultrasound probe. The latter allows doctors to study images beneath the surface of the bronchial wall and check if the cancer has spread to the lymph nodes. Callum Gordon, service manager for cardiac, thoracic and respiratory services at NHS Lothian, said: “EBUS is a much more effective tool than a straightforward bronchoscopy. It allows specialists to remove much finer tissue samples from the areas they’re looking at, and allows them to identify how far the disease has progressed. “If the tumour has not yet spread to the lymph nodes surrounding the lungs, the patient may be suitable for surgery, which improves his/her chances of staying cancer free. “If the cancer has spread, then an operation may not be the best route, and other forms of treatment such as radiotherapy or chemotherapy may be more suitable. “EBUS gives doctors better information as to the state of the disease and helps them make treatment decisions at an earlier stage on the patient pathway. It’s early days, but the future for EBUS looks promising.” In the past two years, EBUS has reduced the number of mediastinoscopies – where surgeons operate to investigate the spread of the cancer – by 20 per cent, and experts are convinced the number may be further reduced in the near future. Dr Kris Skwarski, respiratory physician from the Royal Infirmary of Edinburgh, has been leading the interventional bronchology research team for NHS Lothian for the last four years, and has performed about 500 EBUS procedures already. He told Connections: “EBUS was developed in Japan. The manufacturers, KeyMed Olympus UK, decided that NHS Lothian doctors were sufficiently competent in the use of another ultrasound technique called EUS (Endoscopic Ultrasound) and gave us the task of developing a reference centre for EBUS in the UK.” “EBUS gives doctors better information as to the state of the disease. It’s early days, but the future for EBUS looks bright” Callum Gordon, service manager Dr Skwarski has trained Dr John McCafferty, consultant respiratory physician from St John’s Hospital in Livingston. He has also provided background teaching in using the EBUS technique for colleagues from around Scotland, England and from overseas. Dr Ron Fergusson is NHS Lothian’s lead lung cancer clinician. He said: “There are only a handful of centres worldwide with more experience of a technique which I believe will become a standard part of lung cancer management in the future. “Accurate staging of the extent of lung cancer is vital to plan appropriate treatment and to give the patient and their family a better guide to prognosis. EBUS helps us to plan the correct treatment for our patients and may spare unnecessary operations.” Excellence award for Connections CONNECTIONS has won an award of excellence at the prestigious UK Communicators in Business awards. The newspaper was shortlisted in the internal newspapers category at the awards, which were held in Brighton recently. 4 NEWS National study day is voted a success MORE than 150 people attended a national study day for theatre operating staff organised by NHS Lothian. The study day was about the advances and developments in theatre work and peri-operative theatre staff from 14 of Scotland’s health boards took part. The event was held in the Chancellor’s Building at the Royal Infirmary and gave people the opportunity to look at advancements in roles and a forum for open discussion. Those attending included the head of operations and associate nurse director Libby Campbell. Gill Wood, the chief professional of theatre and anaesthetics, said: “We felt organising the study day was a good idea because there have been so many changes in roles in recent years and the waiting time targets. The study day gave us a forum for sharing and comparing our experiences and it was well received. “An evaluation of the day was extremely positive and many delegates asked when the next one would be taking place.” July/August 2008 Connections Doctors perform Scottish first in female sterilisation New procedure offers patients permanent birth control without the need for surgery A MEDICAL team in NHS Lothian has become the first in Scotland to carry out a pioneering new method of female sterilisation. more than 20 procedures, and the project is to be evaluated to assess its success. Until now, sterilisation has been performed laparoscopically The team has carried out the through abdominal incision, first hysteroscopic sterilisations in under a general anaesthetic. The Scotland, allowing patients to procedure usually leaves patients with undergo a non-surgical sterilisation. two small abdominal wounds and The procedure, which uses the recovering for up to a week. The process is carried out by Essure method of permanent birth control, involves inserting micro-insert placing a small tube with a camera coils into the fallopian tubes, on the end (a hysteroscope) through creating a blockage that prevents the vagina and cervix into the uterus, and inserting tiny coils into the sperm from reaching an egg. fallopian tubes. Four patients at the During the next Royal Infirmary of t h re e m o n t h s , Edinburgh’s tissue grows in reproductive and around health outpatient the microdepartment Hysteroscopic insert coils, became the first sterilisation by Essure t h e r e b y in Scotland to is a method of permanent blocking the u n d e rg o t h e birth control which does fallopian procedure on not require incision tubes, and 22 February, as or general p reventing part of a pilot anaesthetic sperm from project. reaching an egg. The department Dr Sue Milne, has now carried out DID YOU KNOW LEADING THE WAY: women in Lothian were the first in Scotland to undergo the procedure “Hysteroscopic sterilisation can be carried out without patients being admitted to hospital and is completed within about 30 minutes” Dr Sue Milne, associate specialist in reproductive medicine associate specialist in reproductive medicine at the Royal Infirmary of Edinburgh, said: “Hysteroscopic sterilisation can be carried out without patients being admitted to hospital and is completed within around 30 minutes. “The new procedure means there is no longer the need for an overnight stay in hospital and recovery is more rapid.” Audrey Burnside, clinical nurse manager, Lothian gynaecological services, added: “This procedure is a landmark achievement in female sterilisation as it allows women to undergo sterilisation with minimum pain and disruption to their lives. “We are delighted to become the first centre in Scotland to offer the procedure and we hope to be able to offer it on a more permanent basis within the next year.” Scotland’s busiest A&E department meets targets for treating patients THE number of people going to A&E departments across Lothian has increased by 14 per cent in just three years, according to new figures. Despite this increased pressure, NHS Lothian is continuing to hit a key Scottish Government target on minimising waits for accident and emergency treatment. Figures published by ISD Scotland show that there were 209,514 “attendances” at accident and emergency departments at the Royal Infirmary of Edinburgh and St John’s in Livingston in 2007, compared with 183,639 attendances in 2004. The Royal Infirmary of Edinburgh (RIE) is Scotland’s biggest accident and emergency department, and sees about 9000 patients a month. This is busier than Scotland’s second busiest A&E, Glasgow Royal Infirmary, by more than one third. Staff at the RIE have been achieving the target 98 per cent success in treating people within four hours of their arrival, according to the latest internal monitoring figures. The ISD Scotland data also shows that Scotland’s ageing population is leading to an increase in the number of emergency admissions to hospital in general. Dr Charles Swainson, medical director, NHS Lothian said: “These figures illustrate the hard work by staff to continue to meet expected targets and deliver swift care for our patients despite the most intense pressure and thanks are due to them for these considerable achievements. “Last year we made some changes to these departments to better support staff and it is good to see that the hard work of staff in suggesting and supporting changes are clearly paying off for patients despite the most intense pressure.” Sharing the journey to work NHS LOTHIAN has signed up to a car share scheme to combat global warming and help staff save up to £1000 a year in their transport costs. The easy-to-use web-based system matches people travelling back and forth to work at similar times and locations. With 28,000 staff and about 300 sites, it is hoped that Liftshare will help take cars off the road, reduce air pollution and cut greenhouse gas emissions. Iain Sneddon, NHS Lothian transport and travel manager, said: “With rising fuel prices, increased congestion and pressure on parking spaces, we want to help staff save money and reduce the number of cars on the road. “Car sharing can also take a lot of the hassle out of journeys, which must be a good thing. In the past, it has often been tricky to find people who are travelling to the same places and at the same times to team up with. “Hopefully this new web-based system will make it a lot easier, and allow many more people to share cars and cut their travel costs.” NHS Lothian has a commitment in its Green Travel Plan to try to reduce single occupancy car journeys. The system is being set up by Tripshare, which has 10 years’ experience in care share schemes. Registration is free and users are estimated to make average savings of £1000 a year. NHS Lothian launched the scheme on 9 June to coincide with National Car Sharing Day. E For further information about Tripshare, visit www.tripshare sestran.com NEWS Connections July/August 2008 Six decades of images ARTLINK Hospital Arts will be presenting The Dawn of a New Era, an exhibition by Lothian Health Services Archive, to celebrate the 60th anniversary of the National Health Service, featuring a thought-provoking selection of images reproduced from their collections. The exhibition will run from 3 July until October in The Gallery at the Western General Hospital (located on the ground floor between Alexander Donald and Anne Ferguson Buildings), with future plans to tour to other hospitals across the Lothians. There will be a free opening event from 12.30-1.30pm on Thursday 3 July open to all staff, patients and visitors. Come along and enjoy an opportunity BYGONE ERA: some images from the exhibition to hear more about the images selected for the exhibition and how to access the Lothian Health Services Archive (www.lhsa.lib.ed.ac.uk) Artlink provides arts opportunities for people with experience of disability within communities across Edinburgh and the Lothians. Artlink’s Hospital Arts programme researches ways in which artists can work with hospital staff and patients to develop a programme of activities, events, exhibitions and commissions. E For further information, contact Artlink on 0131 229 3555 or [email protected] THE Lothian physiotherapy pain network has won a national award for pain management. The group received a £2000 grant after being awarded third place in the NAPP Pharmaceuticals Achievement in Pain Practice Award, which recognises excellence and innovative practice in pain management. The members won the award for their work on a project to implement formal training in managing pain for all physiotherapists in Lothian over the next three years. Phase one will train eight physiotherapists selected from four different areas across Lothian to act as specialists in pain. In phase two, these specialist physiotherapists will train every physio in Lothian in pain management. This training will be repeated regularly for all new staff joining Lothian. Long term, this will ensure a better quality of pain management for patients and an equality of service across Lothian. The prize money will help buy digital recorders, which will be used for recording consultations with patients as part of the training. 5 National award for Lothian physiotherapy pain network FROM RIGHT: John McLennan, lead clinician, Astley Ainslie Pain Management Centre, Veronica Evans, clinical specialist, Edinburgh Community, and Orla Crummey, team leader, outpatient services West Lothian The remainder of the money will spent on evaluating the impact of the training on patient care. Dr Orla Crummey, team leader, musculoskeletal outpatient services at NHS Lothian, said: “This is a very exciting project and we were thrilled MILESTONE OPERATION FOR TRANSPLANT TEAM Stephen becomes 100th patient to undergo pancreas transplant SURGEONS at the Royal Infirmary of Edinburgh have carried out Scotland’s 100th pancreas transplant operation. Stephen Proctor, 43, became the 100th patient to undergo the surgery at the start of April. The transplant unit at the Royal Infirmary of Edinburgh is the only centre in Scotland to offer the pancreas transplant operation, and has carried out 100 operations since the programme started in April 2000. Mr Proctor, of Portadown, County Armagh, Northern Ireland, was referred to the Transplant Unit in Edinburgh by his consultant, Dr Hardy at Daisyhill Hospital, Newry. Pancreas transplants are not carried out at any hospitals in Northern Ireland. He received a pancreas and kidney double transplant. Pancreas transplants are usually combined with kidney transplants for people with Type 1 diabetes and established renal failure. The combined transplant removes the need for insulin injections and dialysis. Mr Proctor has been diabetic since the age of 10, and suffered chronic renal failure five years ago. In 2005, he started continuous ambulatory peritoneal dialysis before being referred for a pancreas and kidney transplant at the beginning of this year. Due to being the only patient with his blood type currently on the list, Mr Proctor waited only three days after being put on to the transplant list for Scotland to receive his two new organs. Now, several weeks on from having the operation, Mr Proctor has returned home and is recovering well. He said: “I have a lot more energy and it is brilliant not having to take insulin any longer. “The staff in the transplant unit have been fantastic and every question I have asked has been answered. I can’t thank them enough for the work they have done. “My thoughts and sympathies are with the family of the donor and I would like to thank them for donating “The staff in the transplant unit have been fantastic and every question I have asked has been answered. I can’t thank them enough for the work they have done” Steven Proctor GIFT OF LIFE: Stephen Proctor before and after his milestone operation the organs which allowed me to undergo my transplant. “I would urge people to join the Organ Donor Register and to carry a donor card. Donating your organs could save someone else’s life.” John Forsythe, director of the transplant unit, said: “This is a significant milestone for pancreas transplantation in Scotland. “Not long ago, pancreas transplant was carried out sporadically across the UK. Now it is a very well-established treatment for diabetic patients who have kidney failure and who are suitable for this form of transplant. “We are delighted that Stephen has recovered so well and is able to go back home to enjoy the success of his transplant procedure. “I know that he, like the rest of us, is very keen to acknowledge the gift of the donor who made this transplant possible.” to win the award. Many of our patients struggle daily with their pain. “We hope that this training will help physios enable their patients to cope with and manage their pain more effectively thus improving their quality of life.” Joint working to improve the health of the capital BY 2011, Edinburgh will have shown steady improvement in the health and wellbeing of its people, and a reduction in the health inequalities experienced by its disadvantaged communities. That is the vision of the Health Inequalities Standing Group (HISG), part of the Edinburgh’s Community Health Partnership which brings together representatives from the Council, NHS, the voluntary sector and the Public Partnership Forums. To achieve its aim, the group has developed a Joint Health Improvement Plan (JHIP) which identifies actions the city partners will take to help people in Edinburgh to sustain and improve their health and wellbeing, and to reduce health inequality in the city. “Making Edinburgh Healthier: a discussion paper towards a Joint Health Improvement Plan for Edinburgh” is out for consultation and the HISG would like the views of people living in Edinburgh on its proposals before 18 July. E To view Edinburgh’s JHIP, visit www.nhslothian. scot.nhs.uk/news/ consultationdocs.asp 6 NEWS July/August 2008 Connections As Partnership representative, Sue Lloyd aims to promote employees’ rights in the workplace WORKING TO GIVE YOU A VOICE SUE LLOYD: RCN steward and Partnership representative I BELIEVE getting our voice heard and being involved in the decisionmaking process right from the onset is crucial for me in order to represent the views of staff, writes Sue Lloyd, RCN steward and Partnership representative. Lothian Partnership Forum brings together senior representatives from all of the staff side organisations to work alongside senior management. The Royal College of Nursing (RCN) has trained me not only to be a steward but also a safety representative and learning representative. All three areas have the interests of nurses and nursing welfare at their core. Stewards provide support and representation to RCN members by promoting workplace rights and ensuring members are treated fairly. POSITIVE RESULTS: the practice works with problem patients Practice challenges aggressive behaviour AGGRESSIVE or abusive patients can be a real problem for general practice staff, but there could be a solution thanks to one specialist service. The Challenging Behaviour practice can take patients who have repeatedly threatened staff in general practices across Lothian to treat their ailments and tackle the root of their aggression. Based in the outpatient department, Andrew Duncan Clinic, Royal Edinburgh Hospital, the practice is open every Wednesday and Friday for two hours and is staffed by GP Elizabeth (Libby) Morton, nurse Jessica Evans, and practice manager Jacqueline Keogh. A security guard is also present at the practice as a deterrent to patients being aggressive. “The main difference from general practice is that we have longer appointments – up to 30 minutes,” said Libby Morton. “We have more time to talk through what is causing the problem and find ways to help them.” Jessica added: “We aim to help people establish boundaries of behaviour that will help ease them back into mainstream practice as well as improve their lives generally.” With a maximum of about 35 patients, Libby is keen to point out that while referrals are rarely refused, the practice is a small one. “We could easily be swamped, so referrals must be appropriate,” she said. “For example, a patient who is repeatedly abusive because of chaotic drug use and is not manageable because of threatening behaviour could be referred. “We recently audited former patients we’ve discharged and the feedback from the GPs who have accepted them has been almost unanimously positive about the affect our service has had.” To discuss a referral, or receive a referral form, contact Jacqueline Keogh on 0131 537 8419. “We aim to help people establish boundaries of behaviour that will help ease them back into mainstream practice as well as improve their lives generally” Jessica Evans, practice nurse Safety representatives play an important role in ensuring the health and safety of members within their working environment while learning representatives aim to support the learning and career development of RCN members. A large part of my role as a steward is as a Partnership representative. This involves being nominated by the forum and in contrast to my role as an RCN steward, I have to bring the views of all of the staff side organisations to the table. Partnership representation is about empowering all staff to have their voices heard at all levels of the organisation and being involved in the decision-making process right from the onset. It requires a real commitment on all sides: management, staff and unions must have an honest recognition of shared goals and rather than react to conflicts as they arise, work together in order to work out solutions and build consensus. Where differences arise, we resolve them in an atmosphere of trust and mutual understanding rather than resorting to the traditional industrial relations methods of the past. It is about being proactive as opposed to reactive, and not walking away “Partnership is about empowering all staff to have their voices heard” Sue Lloyd, RCN steward and Partnership representative from the table when situations get difficult or uncomfortable. As an RCN steward/Partnership representative, I have a responsibility not only to my union members but to the workforce as a whole to ensure that their voices are heard. Within NHS Lothian, I have been involved in many major service redesigns/reprovisions, and feel that I have been able to develop a two-way communication system that enables meaningful consultation and negotiation to take place. As the lead Partnership representative on many steering groups such as Better Acute Care in Lothian and the Older People’s Review, I believe the commitment of the Partnership Forum has achieved better outcomes than would otherwise have been possible. Fair enables staff to share good practice THE second Sharing Good Practice fair to highlight good partnership working took place recently. More than 50 stallholders from health, education, social work and the voluntary services came along to the event, which was held at the Wester Hailes Education Centre. There were also experiential interactive sessions led by therapists and specialist teachers to give people a flavour of the difficulties children with additional support needs experience. Comments from those attending included “very useful GOOD PRACTICE: more than 50 stallholders attended the event event”; well worth attending”; picked up/exchanged useful information”; and “clarified links between services”. Because of its success, a bigger event is planned for next year. Self-help advice for heart patients A NEW edition of the heart manual to help encourage people with coronary heart disease to selfmanage their condition is to be launched by NHS Lothian in August. This CHD edition is based on a cognitive behavioural chronic disease management approach and facilitated with patients by specially trained professionals in Lothian and beyond. The Heart Manual Programme is part of a range of rehabilitation services offered by the rehabilitation directorate based at the Astley Ainslie Hospital. Research among NHS authorities across the UK stated a clear demand for one manual that would cater for most cardiac conditions. Funding from the British Heart Foundation in 2006 enabled the Lothian team to develop it. The Heart Manual (MI edition) has already been shown to be clinically effective in repeated studies, and apart from being the UK’s leading home-based cardiac rehab programme, (recommended in SIGN and NICE guidelines), it’s been adopted in Canada, Italy, Holland, Cayman Islands, Australia and New Zealand. It can be used as a standalone rehab programme or integrated with existing hospital/primary care programmes. An integral part of the programme will be a two-day training package for health professionals, supported by a resource file on CD-ROM for selfdirected learning. The course will include training on the psychological implications of CHD for the patient and their family, risk factor management, and the THE original heart manual for patients who had had a heart attack was developed by NHS Lothian in the late 1980s, and was evaluated between 1988 and 1991. Results showed a reduction in readmissions, process of facilitation. The Heart Manual CHD edition will be formally launched by NHS Lothian on 26 August. improved psychological adjustment, less contact with general practitioners and a reduction in anxiety and depression at the end of one year. Subsequent evaluations have endorsed this. NEWS Connections July/August 2008 On target for immunisations NHS LOTHIAN is continuing to exceed Scottish Government targets on the immunisation of children against diseases such as polio and diphtheria, according to new government statistics. The target on immunisations against diseases such as Meningitis C, Hib, polio, tetanus and diphtheria is 95 per cent. NHS Lothian’s record on these targets for the quarter October-December 2007, is as follows: NHS Lothian’s performance is as follows: 97.3 per cent diphtheria 97.3 per cent tetanus 97.3 per cent pertussis 97.1 per cent polio 97.1 per cent haemophilus influenzae (Hib) 96.3 per cent meningitis C. NHS Lothian is above average in terms of Scottish NHS boards on the vaccination of children against measles, mumps and rubella. Dr Lorna Willocks, consultant, public health, said: “The vast majority of parents in Lothian are continuing to back the immunisation of their children against what can be very serious diseases. It is never too late to protect your children against these diseases.” Forum offers community an opportunity for their views to be heard on services GIVING THE PUBLIC A SAY ON HEALTHCARE PEOPLE power is alive and kicking in West Lothian thanks to the local Public Partnership Forum (PPF). Set up at the end of 2006, the forum now comprises just under 100 individual members of the public, plus a number of affiliated community groups, forums and voluntary organisations, all of whom are keen to help improve patient care and develop and progress healthcare services. The forum plays an important role in local consultation and engagement, particularly for the Community Health & Care Partnership (CHCP) when looking at local service development. West Lothian Patient and Public Involvement officer Julie Cassidy co-ordinates the forum and said that it has had some notable successes in raising and resolving issues. “For instance, at the CHCP sub- IMPROVING PATIENT CARE: Julie Cassidy committee after a presentation by the Scottish Ambulance Service (SAS) on problems with did not attend rates, it was highlighted by a Public Partnership representative that the Special year for neonatal unit NHS LOTHIAN is celebrating the 40th anniversary of the opening of the first special care baby unit in Lothian. Since 1968, the neonatal unit at the Royal Infirmary of Edinburgh has treated thousands of sick and premature babies from across Lothian. The department, in Simpson Memorial Maternity Pavilion at the former Royal Infirmary of Edinburgh on Lauriston Place, became the first dedicated neonatal unit in Lothian when it opened in January 1968. In 2002, the specialist unit moved with the Royal Infirmary of Edinburgh to Little France, and became part of the Simpson Centre for Reproductive Health. When the unit was founded in 1968, it employed one specialist consultant, and only had basic incubator equipment. It now treats about 600-700 babies each year and employs seven neonatologists to care for the babies. Advances in technology mean that more sophisticated incubator units, ventilators, vital signs monitors and blood saturation monitors are used to provide critical care to newborn pre-term babies. When the unit was first set up, basic checks such as taking a baby’s pulse were done manually by a nurse or doctor. Now, thanks to an innovative computer monitoring system called BADGER, doctors have instant access to details such 7 HAPPY BIRTHDAY: the neonatal unit is 40 years old this year as a baby’s heart rate, breathing, blood pressure, temperature, and oxygen and carbon dioxide levels. The neonatal unit also has an award-winning website, called BabyLink, which was created specially for parents of babies on the ward. Parents are given secure login details to access information about the neonatal unit and the treatment and care their babies are receiving. An online baby diary can also be created from letters written by nursing staff and by photographs uploaded by the parents. Dr Ian Laing, consultant neonatologist, said: “I am very privileged to be part of the team looking after these fragile babies. After many weeks of hard work, seeing a mother taking her baby home is the most rewarding experience. “It is always a pleasure when the families return to visit us in the unit and we have the joy of seeing the babies grow into happy children.” appointments were often made well in advance and sometimes a patient’s circumstances have changed. “The solution was quite simple. The CHCP knew that there was already a reporting mechanism in place to inform services that the patient had passed away so they simply included the SAS in the reporting chain. “This simple change has helped reduce the number of incidents and helped the Scottish Ambulance Service provide a more efficient service.” Julie added: “These are the people we provide services for, so it’s imperative they have a say in how services are provided. “We need the public to tell us when we are getting it right and we need them to tell us what we can do differently to make things better. “It’s often the simple common Head injury self-refer system is a success THE mild head injury service was established in January 2005 by the We s t L o t h i a n C o m m u n i t y Rehabilitation & Brain Injury Service (CRABIS), which is based at the Ability Centre in Livingston. This innovative service was developed by CRABIS in response to various articles and research highlighting the possible benefits of early intervention for those who have sustained a mild head injury, and also from the team’s own experience of patients with complex problems being referred at a late stage after a relatively mild head injury. Po s s i b l e p o s t - c o n c u s s i o n “It is felt that the service is now more appropriately aimed at those who would benefit from input following their mild head injury” sense comments or thoughts that the public’s representatives bring to the CHCP that can make a big difference in a patient, carers or relatives lives.” Members of the Public Partnership Forum also sit on other forums such as nutrition, disability and long-term conditions groups so they are very integrated and have networks in many health and community-related organisations. Julie would like to involve more people in the Public Partnership Forum including staff who would bring an important patient care perspective element to the group. The only way the PPF can effectively represent the local community is for more people to become involved, getting the balance right means having service providers views and opinions too. E If you would like to contribute, e-mail [email protected] or call her on 01506 771883 symptoms following a mild head injury could include reduced memory, irritability, depression, or fatigue. Initially, CRABIS followed up all patients with head injuries referred by the observation ward at St John’s but due to the fact that a large proportion of individuals presenting to A&E with mild head injuries are not transferred to the ward, this referral route was modified to a selfreferral system. Since January 2007, a new system was introduced in St John’s, giving more detailed information to patients about possible post-concussion symptoms. A short questionnaire also enabled them to refer themselves to the community rehabilitation and brain injury service if difficulties following their injury persist beyond two weeks. Although referral numbers have been fewer with this new system, the number of people who go on to receive an offer of service has been comparable, and it is felt that the service is now more appropriately targeted at those individuals who require and would benefit from input following their mild head injury. An initial appointment with the team’s psychologist is offered to provide an assessment, educational support regarding symptoms and advice as indicated. Input from other disciplines in the team can be provided eg if someone is having difficulty organising themselves in a work environment, the occupational therapist may become involved. 8 NEWS July/August 2008 Connections STAFF LEAD REVOLUTION IN CARE Patients are reaping the benefits of the Lean in Lothian programme THE Lean in Lothian Programme is about to enter its third phase after a successful end to phase 2. As we reported in the May/June issue of Connections (No 26), the Lean revolution in the way health services are delivered – led by GE Healthcare – has already brought big benefits in patient services. As phase 2 drew to a close, an exercise was carried out at the Royal Hospital for Sick Children. 5S (Sort, Straighten, Shine, Systemise and Sustain) is a way of organising and managing workspace and workflow with the aim of improving efficiency by eliminating waste and improving flow. Among its outcomes were an “at- desk” dictation trial to examine whether time could be saved in reduced rework; a reorganisation of note-keeping in the medical secretaries offices, and space being reclaimed in medical records by the removal of redundant equipment. The psychology department at St John’s Hospital held a workout to streamline current processes in the patient journey to reduce waiting times. The service agreed to develop a patient reception area, trial voice recognition technology to improve the speed of report production, and streamline the appointment system by using the TRAK system. A follow-up to the substance misuse workout suggests that a pilot programme of new processes for patient referrals has had a significant impact on reducing the “did not attend” rate, and has been well received by patients. A second workout addressed capacity issues in drug treatment services and will be evaluated later this year. The remaining phase 2 project looks at the waste associated with repeat prescribing of drugs. Two GP practices “Ultimately the programme aims to achieve better care for NHS Lothian patients” Jackie Sansbury, director of strategic planning Kids give views on new hospital Children’s suggestions will help shape the design of Little France facility THE case for a new Royal Hospital for Sick Children in Edinburgh will be considered by the Scottish Government. The Outline Business Case will go to Holyrood in July. Meanwhile, the clinical redesign phase of the project has continued to be developed, while the next stage to develop the design brief for the hospital is gathering pace. The primary task is to ensure that the design achieves the best possible outcome in terms of clinical services that are provided close to each other, both within the new hospital and with adult VALUABLE INPUT: Helen Taylor hears young patient Corrine’s services. views about what she’d like to see in the new Sick Kids’ Hospital There has been extensive involvement and engagement with The hospital’s Young People’s planning process. patients, families and the public Advisory Group, made up of The youngest member, 10-yearthroughout the project and they youngsters aged between 10 and 17, old Corrine, is enthusiastic about have told us what is important to provides a forum for young people her role. She said: “Because I’ve have in the new hospital. to share their ideas and aspirations been in hospital I know what it’s Here are some of the things they for the new hospital, and their like. We recently went on a tour of have told us they’d like: recommendations will be an the hospital to see old wards and ■ a mixture of single rooms and bed important part of the ongoing new ones, and saw how much bays in the wards better the new ones were. ■ adolescent facilities “Generally we chat about what ■ overnight accommodation for we would like – more space and parents – both by the bedside and more adolescent stuff to help you in a separate facility pass the time.” ■ late afternoon/early evening and Helen Taylor, manager of the “one-stop” clinics. Drop- In Centre at the RHSC, is ■ access to a school room and being co-chair of the group. able to link into their own She said: “We’re building a classroom new children and young people’s ■ play and recreational facilities hospital – they’re the ones who will both inside and outside the be using it and it’s right they should hospital. Patient Corrine, 10 have a say.” “We recently went on a tour of the hospital to see old wards and new ones and saw how much better the new ones were” and community pharmacies in southwest Edinburgh and West Lothian are involved. Jackie Sansbury, director of strategic planning at NHS Lothian, said: “The Lean in Lothian programme is the result of investing significantly in staff development, service improvement and external consultancy. “The programme is rapidly approaching self-sufficiency and on the way has delivered improved efficiency and cost avoidance which will produce a positive return on investment. Ultimately the programme aims to achieve better care for NHS Lothian patients, in rapid and sometimes revolutionary change for the better.” Phase 3 of Lean in Lothian will include further work on colorectal cancer and the patient pathway through treatment, introduce Lean principles to the new Royal Hospital for Sick Children design, and develop a training plan for NHS Lothian what will boost its capacity to deliver all elements of the Lean training programme by its own staff. Other projects chosen for analysis include: wheelchairs and seating pathways; MRI waits; future models of psychiatry for older people; medical outpatient departments’ recording of clinical outcomes; social work allocation and assessment processes in Edinburgh, and recruitment processes. A Lean in Lothian project has started in plastic surgery as part of the national 18-week referral to treatment initiative. This will require service redesign on a scale far greater than any previous single or linked Kaizen events. A meeting in June agreed a future state map for plastic surgery, and the steps that will be needed to get there will become specific projects. FOCUS ON VIDEOCONFERENCING OUR article on videoconferencing in issue 26 of Connections (May/June 2008) has prompted several readers to ask for more information about the service. Tom Gardner is video network manager at NHS Lothian, and he is happy to be contacted by anyone who wants more information or training. He can also help to arrange test calls if required. Tom said: “Our video network website http://homepages.ed.ac.uk/ twg/sstn/ is currently being revamped and it will have clear instructions and other guidance about how to use videoconferencing. An NHS Lothian intranet site will follow. “ We h a v e d e d i c a t e d videoconferencing facilities at the Royal Infirmary of Edinburgh, the Western General Hospital, Royal Edinburgh Hospital and St John’s Hospital in Livingston, as well as several other sites. “We also have mobile systems on trolleys in paediatrics that can be moved to a patient’s bedside if a member of clinical staff wants to confer with a colleague about the patient’s condition.” He offered a simple guide to using the service. “The meeting organiser books the videoconferencing rooms first. A list of these with booking contact details for each is given on the project website. Then they book the videoconference. “They can do this with me directly, preferably by e-mail, stating which sites are involved and the time and duration of the meeting. “It is essential that the conference is booked if it needs to connect three or more sites, so that I can allocate a number for all the participants to dial into.” E The videoconferencing bookings phone number is: 0131 536 1050 (internal 6-1050) and Tom can also be reached by e-mail on: [email protected]. nhs.uk SHARING IDEAS: videoconferencing has proved highly beneficial for staff to communicate with their colleagues NEWS Connections July/August 2008 9 Weight loss surgery pilot proves a success for Lothian patients ACTIVATE: from left: Tony Mitchell (KTP adviser), Alison Meiklejohn (head occupational therapist), Dr Kirsty Forsyth (senior lecturer, QMU), Susan Prior (ActiVate collaboration), Linda Irvine (mental health strategic programme manager) and Dr Mike Walsh (lecturer UoS) ActiVating people into employment NHS Lothian’s occupational therapy service and two of Scotland’s leading universities are joining forces to help people recovering from mental ill health get back into work. The programme, called ActiVate, will examine current practice and develop new methods to provide people with the best possible first step on their journey to employability after a severe and/or enduring mental illness. It will directly involve service users and frontline providers to make sure the services are tailored to meet their needs. Queen Margaret University and the University of Stirling are the academic collaborators in the project, which is part of the UK-wide Knowledge Transfer Partnership. It helps organisations to improve their services through the use of the knowledge, technology and skills that reside in academic institutions. Funded by NHS Lothian, the Economic and Social Research Council and the Scottish Government, the three-year programme aims to promote earlier access to vocational rehabilitation services and to develop clear pathways within and between services, allowing people who need help to access the right service at the right time. It also aims to support the adoption of a recovery ethos across mental health services. Susan Prior has been appointed in a joint post between the two universities to facilitate the project over the three-year period. Alison Meiklejohn is head occupational therapist for Edinburgh adult general psychiatry at NHS Lothian. She said: “Many of the rehabilitation techniques being used to encourage people with mental ill health into work are perceived as quite old fashioned and not in keeping with current evidence on best practice. This programme gives us the chance to explore these issues and bring them into the 21st century.” She added: “ActiVate will contribute to NHS Lothian health efficiency action targets (HEAT), by supporting individuals at the time they are discharged. Providing a good care package in the community means there’s less chance they will slip backwards and be readmitted to hospital. “If you can provide individuals with alternatives to antidepressants, they will be able to rebuild their lives in other ways.” Lose weight - gain health TEN patients in the Lothian area recently underwent surgery to reduce their weight. Adjustable bands were fitted to the patients’ stomachs by laparoscopic (keyhole) surgery in a bid to make patients feel full when eating much smaller amounts of food. This kind of surgery is only approved for people with a body mass index of more than 35 and medical conditions that can only be improved by weight loss. The operations were performed by surgeon Bruce Tulloh and Andrew de Beaux at the Royal Infirmary of Edinburgh. The patients chosen for the procedure, part of an NHS Lothian pilot project, were selected according THE RESULTS ■ Patients were encouraged to lose weight weeks before the operation and were advised to take a low-calorie liquid diet. One patient has lost 30kg over six months, with the average weight loss about 20kg to date, which is 15 per cent of their initial body weight – and they are continuing to lose. to NICE guidelines. Patients undergoing the procedure were able to leave hospital the next day. Most of the patients are now eating a normal diet – although they are consuming much smaller amounts than before and feel able to be more active. Dietitian Fiona Steven said: “Since the operations were carried out, everyone seems to be much happier and healthier. They have lower blood pressure and the diabetic patients have been able to reduce the amount of medication they are taking. Another patient has reported that his knees no longer hurt. “There is a lot of camaraderie between the group and everyone has been able to share their experiences. One of the patients is going to set up a self-help group, which will be held outwith a hospital/clinical setting.” What is ironic is that dietitian Fiona has been busily gaining weight as her patients lose it… “I’m expecting my first child in October,” she explained, “so the patients has a good laugh when they saw me at our follow-up meeting!” The pilot project has proven to be successful, and now 50 patients a year could be selected for the surgery. First minister praises health board’s response FIRST minister Alex Salmond has written to thank NHS Lothian for its response to the challenges posed by the Grangemouth Refinery workers’ industrial action, noting that public services had been maintained with minimum disruption. Mr Salmond wrote: “Much of the credit for this success goes to the responsible approach taken by a wide range of organisations, including yours, on which the people of Scotland rely in order to go about their daily lives. “I am especially grateful to the staff at all levels who helped to minimise any inconvenience caused by the events.” NHS Lothian’s emergency planning and business continuity advisory tactical group was activated during the action at Grangemouth. This gave NHS Lothian a strong indication that the contingency measures it has in place for such events are resilient. Accolade for Vision Support Centre HERE TO HELP: Miriam Innes from the Vision Support Centre THE Vision Support Centre at the Eye Pavilion has been recognised for its partnership work. The centre was shortlisted for a Third Force News Award – or Tiffany for short – at the Scottish Council for Voluntary Sector Organisations’ annual dinner. Third Force News is the voluntary sector newspaper for Scotland. Run by the RNIB in partnership with NHS Lothian and the City of Edinburgh Council at Edinburgh’s Eye Hospital, the Vision Support Centre opened its doors in 2004, and has three members of staff – two of whom are registered blind. The centre’s role is to support patients through providing information and advice, a listening ear and helping out with people’s practical needs. It can also provide simple aids and equipment that can make everyday life easier for those with sight problems. There is a specially adapted kitchen, designed by Heriot Watt University and donated by B&Q, where patients and their carers can learn about kitchen safety design principles and try out some useful aids and equipment. Allan Jones of the RNIB said: “We think the centre is unique because it brings together a diverse partnership of health, social work, the voluntary sector, university and private sector agencies. “The goal of everyone in the partnership is to work together to provide the best possible medical, social care and information to those who lose their sight and to their families and carers.” 10 NEWS Tantallon Ward workers sign up for innovative university quality programme Midwife Linda is a MUM in a million! EDINBURGH midwife Linda McDonald has been named the capital’s Citizen of the Year. Linda, who founded the MUMs recipe book charity to help mothers and their babies in Malawi, has had support from ex-US President Bill Clinton, millionaire businessman Tom Hunter and Prime Minister’s wife Sarah Brown in her charity work. She works in the Simpson Centre for Reproductive Health at the Royal Infirmary of Edinburgh. Linda received her award from Edinburgh Lord Provost George Grubb, who called her “a unique individual, who has used her determination, enthusiasm and skill to save lives and bring happiness to many people in Malawi. “As a great citizen of Edinburgh, she deserves all of the recognition that this famous award brings.” Linda said: “I was nominated by my church elder and everyone around me was sworn to secrecy. I’m absolutely delighted – and I feel quite humbled. “It’s not my award – it belongs to everyone associated with MUMs.” Linda has raised more than £100,000 with two recipe books and a calendar and is still involved in the project to improve maternity services in Malawi’s capital, Lilongwe. In January 2009, she’s taking unpaid leave from NHS Lothian and returning to Malawi with her husband Iain to work as a midwife for six months. She added: “Bwaila Maternity Hospital in Lilongwe – formerly Bottom Hospital – is one of the busiest hospitals in southern Africa, operating with a chronic shortage of doctors and nurses, soaring HIV rates, and a criminal lack of basic medical supplies and drugs.” FROM LEFT: occupational therapist Kate Robertson, staff nurses Doreen Quate and Carol Beattie, speech and language therapist Mary Clark, and physiotherapist Guy Whitehead STAFF’S SCOTTISH FIRST IN THE QUEST FOR EXCELLENCE STAFF at an East Lothian hospital have achieved a Scottish “first”. Workers in Tantallon Ward at Herdmanflat Hospital are the first in the country to enrol on a university programme designed to improve their performance and build quality services. The Excellence in Practice Accreditation Scheme (EPAS) was developed at the University of Teesside in Middlesborough, and allows clinical teams and services to use evidence-based practice across six core standards: • working in organisations • collaborative working • user focused care • continuous quality improvement • performance management • measuring efficiency and effectiveness. Stuart Cameron, healthcare governance facilitator at East Lothian Community Health Partnership, said: “This is a first – not only for NHS Lothian, but for Scotland. Accreditation by the university would mean so much to the staff – and to the service as a whole. “Other teams who have been accredited have said that it assists greatly with staff morale, recruitment and retention, and encourages other services to come and see what’s being done. “By working towards achieving the six core criteria, EPAS Framework aims to tackle obesity issues in Lothian Picture: Edinburgh Evening News CARING CITIZEN: Linda with her MUMs fundraising recipe books July/August 2008 Connections A NEW five-point plan to encourage healthier lifestyles through better diets and physical activity has been adopted by NHS Lothian. The Healthy Weight “strategic framework” aims to allow people to adopt healthy lifestyles and was given the go-ahead in May. Dr Alison McCallum, director of public health and health policy of NHS Lothian, said: “The Healthy Weight framework is about i m p ro v i n g t h e q u a l i t y o f life for people in Lothian and helping people lead long and healthy lives. “By promoting a healthy environment, NHS Lothian can help people avoid some of the debilitating and occasionally fatal conditions associated with being severely overweight. “The solutions to helping people maintain healthy weight are not just down to the NHS – while we will do our bit for people who already have problems associated with obesity, it’s important that people realise we need to improve things at a society-wide and cultural level. “Society needs to realise that living in a built environment where people are forced to use cars, rather than walking or cycling to get around, is part of this problem and that transport is one of the many factors making it harder for some people to maintain a healthy weight.” The framework sets out a fivepoint plan for helping people in Lothian remain healthy: These are: • to increase the awareness of recommended levels of physical activity and understanding of food and diet to maintain healthy weight • to work with local and national government to tackle problems such as urban design promoting car use and dissuading people from walking or cycling • to develop and implement specific initiatives to increase physical activity and promote healthy eating in vulnerable communities • to support effective national programmes that aim to increase physical activity and promote healthy eating • to provide appropriate evidencebased interventions for people who are overweight and obese. It’s estimated that the cost of treating obesity-linked illnesses in NHSScotland in 2001 was £171m. More than £22m a year could be redirected to the treatment of other conditions if the public acts on healthy eating messages. uniquely offers a team or organisation a framework for seeking, finding, implementing, evaluating and sustaining best practice. “After a period of 12 to 18 months facilitation, Tantallon Ward will undergo a final accreditation visit by peers and experts in the field to see if they have acquired a standard and level of practice to be offered the Excellence in Practice Award.” Communicating our strategy FEEDBACK from staff, partners and the public has helped shaped NHS Lothian’s corporate communications strategy. NHS Quality Improvement Scotland requires boards to have a corporate communications strategy as part of their corporate and risk management governance standards. The first Lothian-wide corporate communications strategy was approved by the board of NHS Lothian in 2004. This final draft reflects organisational changes since then, including the new CHPs and CHCP and the points made during the consultation. The updated strategy is based on feedback from staff surveys, a range of public consultations, CHPs, CHP and CHCP Public Partnership Forums and from the public in a workshop held by the Patient Involvement Team. CHPs, West Lothian CHCP, UHD, Patient Councils, the Partnership Forum, Staff Governance Committee, Primary and Community Partnership Committee and Patient Public Forums across Lothian were all invited to comment on the draft. The director of communications also attended a number of meetings with patients, PPFs and Patient Councils to listen to views and answer questions. This final draft also makes reference to the Patient Information Framework which is still to be developed and will be led by the director of nursing. NEWS Connections July/August 2008 11 Meet our two local heroes! Dental centre opens wide! Off-duty nurses come to the rescue of elderly heart attack victim TWO off-duty nurses saved a man’s life after he collapsed on a path in Linlithgow. Together they fought for almost 30 minutes in the pouring rain to provide CPR until paramedics arrived. Staff nurse David Adams and charge nurse Fiona Low from St John’s Hospital were praised for their bravery by doctors who said the victim, in his 70s, would not have survived without their help. David works in the observation unit at St John’s, while Fiona is in Ward 24. David said: “I was on a day out with my family when I saw that someone had collapsed. A pedestrian – I later found out she was an offduty police officer – was already giving him aid when I arrived and look over. She’d done a fantastic job on her own up to that point.” Fiona added: “I was on my way to work when I saw the man lying on the pathway with David kneeling beside him. David had stopped – as I had – because of our training and because our roles carry a weight of responsibility and expectation when it comes to patient care. “We followed the resuscitation guidelines. At one point I thought my knees were going to give up – but we certainly were not going to!” Fiona Low, charge nurse LIFE SAVERS: staff nurse David Adams and charge nurse Fiona Low “We followed the resuscitation guidelines surrounded by a group of passers-by. At one point I thought my knees were going to give up – but we certainly were not going to!” She added: “When the ambulance arrived the paramedic was outstanding, cannulating, intubating and defibrillating the patient, and administering the drugs, while we continued to give artificial respiration. “The paramedic asked if we were nurses, and added that we were doing not a bad job!” Fiona and David were later told the victim had no pulse when he arrived at hospital, and medical staff said they considered he had no chance of survival at that point. Fiona added: “Happily, when I called some days later, he had been moved out of the ITU to the medical high dependency unit and then to a mainstream ward. “He is home now – and back to normal. He had only gone out that day to buy a birthday card. I think it ended up being his birthday!” Improving the quality of the patient experience FRONTLINE staff and patients from all over NHS Lothian gathered for the third annual conference on quality improvement held at Napier University’s Craiglockhart Campus. The conference drew its delegates from various specialisms and settings – from primary care through community workers to the area’s acute hospitals – and patients and partnership organisations. They came together to share good practice in relation to quality improvement and patient involvement. Pat Murray, director of NHS Lothian pharmacy service and chair of the healthcare governance and risk management committee, chaired the conference – entitled “Improving the Quality of the Patient Experience” – along with Dr Nikki Maran, consultant anaesthetist at the Royal Infirmary of Edinburgh. More than 180 delegates – representing frontline staff, partnership and voluntary organisations, health managers, practitioners, patients and their representatives – heard presentations from a number of highly experienced practitioners. They also had the chance to see and discuss six oral presentations and an impressive 33 poster presentations, delivered by health staff working to improve patient ABOVE: Catriona MacGregor, Pat Dawson, Pat Murray, Nikki Maran, Hazel Smith and Narelle Gregor. Right: Fiona Hutcheson, clinical effectiveness facilitator, and Margaret Meikle, Datix trainer “The event showcased the wide range of quality improvement work being undertaken by NHS Lothian and its partnership organisations” Pat Murray, director of NHS Lothian pharmacy service care across NHS Lothian. The exercise allowed teams to share success stories, ideas and lessons learned with each other. Organisations including the Citizens Advice Bureau, NHS Volunteers, the Scottish Health Council and the Scottish Public Service Ombudsman also attended for the first time. Pat said: “The main purpose of the conference is to share good practice between health professionals. “The event showcased the wide range of quality improvement work being undertaken by NHS Lothian and its partnership organisations. It also gave an opportunity for staff to learn more about the Scottish Patient Safety Programme and the perspective of frontline staff who have been involved. “It also motivated people to get involved, gain knowledge, and hopefully encouraged teams to come back and share their own success stories with colleagues and patients at future events.” THE new Bonnyrigg Dental Centre is now complete. The centre shares its premises with the community mental health team, who will be providing unscheduled care services for mental health patients in East and Midlothian. The dental centre has five dental surgeries and a decontamination unit for instruments. It provides dental services for East and Midlothian patients who don’t have a dentist. There is a specialist paediatric dentist, who will take referrals from local dentists, and a special care dentist who will deal with adults and children with learning disabilities and patients with complex medical problems. The centre is staffed by some 15-20 dentists and dental care professionals, supported by six administrative employees, and is equipped with digital radiography. New service offers support to women A NEW service managed by NHS Lothian aimed at supporting women involved in street prostitution has been awarded almost £55,000 by Edinburgh’s Community Safety Partnership. The Women’s Health Living and Education Project, based within the Community Link Centre at SACRO premises in Edinburgh, aims to reach women in crisis, and provides free and confidential support to those involved in or at risk of becoming involved in the sex trade. Public health practitioner for prison leavers Yvonne Dalziel said: “We’re delighted to have been awarded this funding, which will allow us to provide an integrated service and give our clients a chance to bring structure into their lives. “We’ll be basing our work at the SACRO Community Link Centre at Nicolson Square, and will be helped by people from other agencies which are also involved in supporting these women. “We aim to encourage them to look after themselves by offering them cookery lessons and tips on better sexual health. “We’ll ask them what kind of interests they have, such as swimming or visiting museums or the cinema, and try to set up outings if that’s what they want to do. “There’s also a therapeutic element to the work. A lot of these women are emotionally damaged and have experienced abuse, so we will offer counselling sessions if they want them. “The third service we’ll offer is the opportunity for these women to get back into work away from prostitution. “APEX Scotland is an agency that works with Napier University to offer a tailor-made course for women, and teaches them employability skills.” 12 NEWS Logging on to enhance the patient experience CD-ROM gives staff easy access to quality improvement material D R I A N M C K AY, c h a i r m a n o f Edinburgh CHP’s quality improvement team, and Jennifer Evans, administrator for the quality improvement programme, recently demonstrated their latest support aid at an event in June on “Improving the Quality of the Patient Experience”, held at Napier University, Edinburgh. Edinburgh CHP’s quality improvement team is the only team in Lothian to use a CD-ROM in place of printed material to manage its quality improvement programme, which members of the team can easily access from their desktop PCs or laptops. Jennifer and Ian demonstrated the simplicity of the new system at the event and emphasised that capturing the information that staff need on a CD-ROM makes the process more manageable than the previous paper-based version, which had become very unwieldy. In addition, the use of hyperlinks throughout the CD allows speedy navigation of the programme to view supporting documents, manage specific actions and check timelines to ensure timely submission. Future plans include reformatting the quality improvement programmes for associated services such as care of the elderly, rehabilitation medicine, family planning and well woman services and community mental health, and including these within the overall programme. There are also plans to improve access to the quality improvement programme by having it available on the NHS Lothian intranet and website. E To ask about a demonstration or for further details, please contact: Jennifer Evans, QIP administrator. Tel: 0131 537 9516. E-mail: jennifer.evans@nhslothian. scot.nhs.uk Staff praised for meeting delayed discharge targets STAFF throughout NHS Lothian deserve huge credit for their efforts in meeting targets for the second successive year for delayed discharges set by the government. The success is down to the hard work and effort of NHS Lothian and the four local councils (West Lothian, the City of Edinburgh, Midlothian and East Lothian) to reduce the number of patients whose discharge from Lothian hospitals may be delayed. NHS Lothian’s head of integration and performance, David Heaney, said: “This excellent performance reflects the hard work which colleagues throughout the health service and the local councils have been undertaking to reduce delayed discharge and minimise its consequences. They all deserve our thanks and praise. “We have made it a priority to robustly tackle delayed discharge and to develop, in co-operation with our local authority partners, ways of ensuring patients are not denied the opportunity of maximum rehabilitation and care in the community.” NHS Lothian and its local authority partners are now focused on maintaining low levels of delayed discharge patients. Unique partnership will give NHS Lothian patients access to the world’s most advanced CT scanner ENTERING A NEW DIMENSION NHS Lothian and Edinburgh University will soon be running the RollsRoyce of CT scanners thanks to a unique funding partnership with Royal Bank of Scotland (RBS). The Toshiba Aquilion ONE is the world’s most advanced CT scanner and is capable of producing four-dimensional images of entire organs in a split second. Scotland is the first place in the UK and one of the first countries in Europe to obtain the scanner which, in addition to helping thousands of patients a year, will also give Edinburgh University’s Queen’s M e d i c a l Re s e a rc h I n s t i t u t e (QMRI) a cutting-edge tool in which to progress its world-leading medical research. The scanner will be based at the QMRI’s Clinical Research Imaging Centre, which is being SENT HOME: staff have worked hard to reduce delayed discharges ANYTHING TO TELL US? Do you have a story for Connections? The copy deadline for the next issue is Friday 15 August. Send your story ideas or articles to the communications team – contact details are on page 2. NEWS 13 Connections July/August 2008 CUTTING-EDGE CARE: the new scanner will help in the treatment of cancer and heart disease ADVANCED: the scanner can produce four-dimensional images of organs in seconds established at the University of Edinburgh in partnership with NHS Lothian, and will be operational by January 2009. The funding of this specialist equipment is unique in Scotland. RBS has funded the acquisition and will contribute to the operating costs in return for 25 per cent of the scanner’s operational capacity being used to treat RBS’s employees under its company health plan. The remaining 75 per cent will be used by NHS Lothian for patient care and QMRI for research. It is estimated that the new scanner will provide an additional 4000 patient scans a year and will also accelerate the University’s cuttingedge research to improve the diagnosis and treatment of a range of heart and cancer illnesses. This Centre, said: “The potential of new imaging technologies lies not only in replacing more intrusive tests, but also in helping us to better understand and treat conditions such as heart disease, cancer and strokes. “The 320-multidetector CT scanner represents a major advance in imaging the body and, in particular, provides the ability to examine the heart and the coronary arteries within one heartbeat, at high resolution and with markedly reduced radiation doses. “The scanner, as part of an integrated approach encompassing a range of equipment, will enable the Clinical Research Imaging Centre to carry out cutting-edge research with the ultimate aim of improving treatment for patients.” NHS LOTHIAN is investing nearly £3m in a number of projects to help people in Lothian live healthier lives. The funding is supporting 15 projects working with younger people, older people and parents until 2011. The projects were chosen to receive further backing after evaluations showed they were making a real difference in terms of improving the health of the people receiving help and advice. The total funding – nearly £2.9m over three years – is coming from the Health Improvement Fund, which was originally set up by the Scottish Government in 2000. Dr Alison McCallum, director of public health and health policy, NHS Lothian, said: “We are delighted to use this funding to work with partners to deliver a healthier Lothian. “This money is helping us immeasurably in addressing the health inequalities we see in Lothian – where your health and even how long you live can be connected to your socioeconomic background. “These projects are all targeted at specific groups of people that are known to suffer poorer health. The projects will continue to help improve their health and wellbeing.” The near £3m funding will be spent from 2008 till 2011, and follows a previous three-year cycle running from 2005-2008. Protecting our children will make a significant contribution to Scotland’s fight against heart and cancer-related deaths. Charles Swainson, NHS Lothian medical director, said: “We are delighted that this partnership will result in such an advanced scanner being available to NHS patients in Lothian. “It will allow our clinicians to diagnose life-threatening illnesses within a matter of minutes and will also pave the way for quicker treatment. “Another major advantage is that the extra scanning capacity it provides will free up time for other patients to benefit from our existing diagnostic facilities.” WHAT IS A CT SCANNER? A CT (computed tomography) NEW SCANNER IS A REAL BOOST FOR BURGEONING BIOQUARTER THE acquisition of the Toshiba Aquilion ONE scanner is a real “feather in the cap” for Edinburgh University and the city’s burgeoning BioQuarter, which plans to establish Edinburgh and Scotland as one of the world’s top ten centres for biomedical commercialisation. The BioQuarter consists of a 100acre site alongside the new Royal Infirmary of Edinburgh. It provides an ideal location for the development of translational medicine, especially as it is on the doorstep of University of Edinburgh’s world-renowned medical school and bespoke biomedical research and development facilities, such as Queen’s Medical Research Institute (QMRI). Professor David Newby, director of the QMRI’s Clinical Research Imaging £3m funding announced scanner uses a series of X-ray beams to build up images of the body in slices. Unlike an X-ray, which sends one beam of radiation through the body, a CT scanner emits a succession of narrow beams as it moves through an arc. This produces a very detailed image which is analysed by a computer to build up a crosssectional image of the body and displays it on the screen. The Toshiba Aquilion ONE, which has taken 10 years and £250 million to develop, is the first to allow clinicians to view continuous 4D (like video) real-time images of the heart and brain without the patient having to move continuously through the scanner. Unlike previous scanners, it can capture entire organs such as the heart and brain in a fraction of a section and in precise detail, while using a lower dose of radiation. CT scanning can identify normal and abnormal tissue, making it a useful tool to plan areas for radiotherapy treatments and as a guide for taking tissue samples and needle biopsies. COMMON USES OF CT SCANNERS BIOQUARTER: an artist’s impression of the new 100-acre site beside the RIE which will be home to the pioneering scanner ■ Head: checking the brain for tumours, bleeding or swelling of the arteries, plus post-stroke conditions. ■ Abdominal: detect tumours and d i a g n o s e conditions of internal organs, including the liver, kidneys, pancreas, intestines and the lungs. ■ Assess vascular (blood flow) conditions to different parts of the body. ■ Assess injury and disease to bones, particularly in the spine and to assess bone density and osteoporosis. What’s in it for RBS? ROYAL Bank of Scotland (RBS), the country’s largest company, has made a £40 million donation to the acquisition of the world’s most advanced CT scanner in a unique partnership with NHS Lothian and Edinburgh University that will benefit the public, medical research and RBS’s employees. Allan Watt, RBS group head of brand communications, explained the benefits to his company and employees: “We are delighted that, in partnership with NHS Lothian and the University of Edinburgh, we have been able to bring this state-of-theart scanner to Scotland. “As well as supporting the UK’s reputation for medical research and bringing additional diagnostic support to Scotland, it will allow RBS to extend its current health screening options to staff. “RBS has one of the largest benefits choice programmes in Europe and we know that health and wellbeing is one of the benefits that our staff value most. “We already offer a range of health benefits such as medical checks and critical illness cover and this will complement our existing lifestyle choices and take our provision of staff benefits to a new level.” THE 4th annual NHS Lothian child protection conference was held in June. This year’s topic was child abuse and mental health and the event attracted more than 300 delegates. The event was co-hosted with Napier University, who have been working in close collaboration with NHS Lothian to ensure the best child protection training (now mandatory for all NHS Lothian staff since January 2006) is available to staff. NHS Lothian chief executive Professor James Barbour, who opened the event, said that this collaboration has been strengthened through the joint appointment of the post of nurse consultant for vulnerable children. The highlight of the day was an extended presentation from Dr Bruce Perry, senior fellow from the Child Trauma Academy in Houston, Texas, an authority on the effects of child maltreatment and child trauma. He spoke about the significant, long-term impact that abuse and neglect can have on the neurodevelopment, mental health and wellbeing of children. Feedback from the conference has been very positive. Those who have not yet done so are asked to complete the online survey. 14 Shaping the future of community nursing NHS LOTHIAN is one of four health boards piloting a new way of reorganising the way community nurses deliver care. The Scottish Government’s review of community nursing, published in 2006, recommended a new model of community health nursing which would incorporate the disciplines of district nursing, public health nursing (health visiting and school nursing) and family health nursing. The pilot started in May last year, with work done to develop what the model will actually mean to current staff and how NHS Lothian will put it into practice. The pilot is taking place in the north-west and southeast local health partnership areas in Edinburgh. Staff in these two areas have been involved in discussions about the new role and the shape of the community health nursing team. Over this next year, more work will be done to test the practicalities of the model including how community health nurses will work with specialist services. The model aims to support the policy directives of providing more care for people closer to home, improving the population’s health and preventing unnecessary hospital admissions. It hopes to address the problem of an ageing community nursing workforce by having greater flexibility of roles as well as providing better career choices for nurses in the community. NEWS July/August 2008 Connections Posters urge everyone to pay attention to the hand hygiene message HELP ‘EXGERMINATE’ THOSE NASTY GERMS! IT looks like Dr Who’s mortal enemies, the Daleks, have joined NHS Lothian in its fight to wipe out germs! “Exgerminate” is the catchword for a new poster campaign to bring home the importance of hand hygiene in reducing healthcare associated infections (HAI). Ann McQueen, NHS Lothian’s h a n d h y g i e n e c o - o rd i n a t o r, “borrowed” the idea after hearing about a friend’s son who came up with the catchphrase for his school project and felt it was perfect to convey the message around NHS Lothian. She worked with communications manager Clifford Burden to develop the message and St John’s medical photographer Duncan Blyth worked on designing the poster. Ann was delighted with the results: “I think they are great. They are very bright and eye catching and call for everyone to join the battle to fight infection by using the liquid soap and alcohol gel available throughout healthcare settings.” When Ann started her hand hygiene campaign in January 2007, an audit showed that about 66 per cent of healthcare staff were compliant with hand hygiene practice. A recent audit showed this had increased to 87 per cent, but Ann has a high target to meet by the end of the year. “We have made good progress thanks to the hard work and commitment of all staff. “There are some outstanding and dedicated hand hygiene champions out there and I’m confident we can make the 90 per cent target by November. “The posters are very bright and eye catching and call for everyone to join the battle to fight infection by using the liquid soap and alcohol gel available throughout healthcare settings” Ann McQueen, hand hygiene co-ordinator E For more information, please contact Alison Jarvis, project manager 0131 536 9264 Celebrations for mental health team Staff lottery winners MIDLOTHIAN joint mental health team celebrated its first anniversary at a teambuilding afternoon at the Scottish Mining Museum, Newtongrange. The event was facilitated by Alison Ferahi, organisational development practitioner, and its aims were to take stock of progress made over the past year and make plans for the future direction of the service. The team has had a very successful y e a r a n d i n p a r t i c u l a r, t h e co-location of teams has improved communication, fostered closer working relationships and enabled a faster response when dealing with clients. Another theme emerging was the team’s enthusiasm for welcoming new staff and trainees and for sharing ideas and experiences with professionals from other areas. It was a positive event, which the team plans to repeat on a regular basis. The multi-disciplinary team is THE main winners of the April NHS Lothian lottery prize draw were: first – £3500: Ailsa McMullan, nursing, Royal Infirmary of Edinburgh; second – £1250: Elizabeth Brown, radiology, Royal Infirmary of Edinburgh; third – £750: Jean Saddler, Cullen Centre, Royal Edinburgh Hospital; fourth – £500: Barbara MacPherson, nurse, Marchhall. The lottery is now being run by PSSB, who are the new staff benefits organisation for NHS Lothian. More details will appear in the next issue of Connections. employed by Midlothian Community Health Partnership (CHP) and Midlothian Council and is made up of professionals from a range of backgrounds including nursing, occupational therapy, medical, physiotherapy, psychology, pharmacy and mental health officer/social work, with administrative support. All based in the same office, the staff have a wide range of skills and areas of expertise. The team works in TEAMBUILDING: Midlothian joint mental health team celebrates its first anniversary at the Scottish Mining Museum in Newtongrange partnership with non-statutory agencies including Health in Mind and Carr-Gomm. Midlothian’s mental health strategy aims to offer support to service users in the community wherever possible. A year ago, the Midlothian intensive home treatment team was created to provide intensive support to people with acute mental health problems who may otherwise have needed hospital admission. The smaller number of people who require admission to hospital are now cared for in the Royal Edinburgh Hospital. Other parts of the team include the continued recovery team, which supports people and their carers in recovery from moderate to severe mental illness, offering a range of therapeutic options. The psychological therapies team provides a range of interventions, on a group and individual basis. NEWS Connections July/August 2008 15 Simpson’s wins UNICEF award MATERNAL SUPPORT: Lynda Howie (third from left) with some of the mums – and babies – who attended the many events during National Breastfeeding Awareness Week DID YOU KNOW MUMS AGREE – BREAST IS BEST! SPECIAL coffee mornings and a tea party were among the many events organised across Lothian to raise awareness of the benefits of breastfeeding as part of National Breastfeeding Awareness Week. NHS Lothian is a strong supporter of breastfeeding as the best way of ensuring children get a good start in life. Dr Alison McCallum, director of public health and health policy, NHS Lothian, said: “Breastfeeding is the best, most natural option for feeding babies. It’s really important that women and their partners know that there is support and advice available from the NHS and other agencies to help mums get breastfeeding established.” Coffee mornings took place at Gilmerton Community Centre and the community wing within Craigroyston Community High School, while a special tea party was organised by midwife Carla Napier at Simpson’s at the Royal Infirmary of Edinburgh. NHS Lothian also provided an information stall at the Parents Like US Festival in Leith Links, Edinburgh, while a second stall was provided at the Mayfield Leisure Centre in Dalkeith, Midlothian. BREASTFEEDING FRIENDLY AWARDS West Lothian Community Health and Care Partnership (CHCP) presented its first breastfeeding friendly award to the Jungle Tums Café at the Five Sisters Zoo, Polbeth. The café received the award for welcoming breastfeeding mums, who are allowed to breastfeed in all the public areas and provided with clean and comfortable facilities. David Kelly, director of West Parents support breastfeeding awareness week Lothian CHCP, said: “This project shows our dedication to raising awareness among the local community of the benefits of breastfeeding so that more women who choose to breastfeed receive the support and encouragement they need.” The café’s manager, Catherine McNulty, added that the award meant a lot to the café and those who visited it. BREASTFEEDING STATISTICS Almost half of babies born last year in Lothian were breastfed, according to new figures. Checks six to eight weeks after birth showed 48 per cent of newborns were either fully or partially breastfed, ahead of the Scottish average of 36 per cent. About 9000 babies are born in Lothian each year. NHS Lothian is already ahead of a new Scottish Government target which comes into force in 2010-11. Of the 48 per cent of Lothian infants receiving breast milk, 35 per cent were exclusively breastfed. The new Scottish Government target is for 32.7 per cent of Scottish infants to be exclusively breastfed by 2010-11. BREASTFEEDING DIARY COVERS All health visitors and midwives were given special breastfeeding-branded diary covers and charts for calculating birth dates as part of National Breastfeeding Awareness Week. The covers and charts were SIMPSON’S Centre for ensure that mothers and Reproductive Health is babies receive high-quality celebrating seven years as a baby support to enable successful friendly unit after retaining a breastfeeding. prestigious breastfeeding award. Maria Wilson, chief midwife The unit, at the Royal for NHS Lothian, said: Infirmary of Edinburgh, has “Celebrating seven years as a been reaccredited with the baby friendly unit is a great UNICEF Baby Friendly Award in achievement to show our recognition of the work staff do commitment to breastfeeding to support new mums in and providing care and support breastfeeding. to new mothers.” The award was presented to New mum Sue-Ella Holmes, the unit as part of National 39, was grateful for the Breastfeeding support given to her Awareness Week, at by staff at a special tea party Simpson’s after attended by giving birth to parents, babies twins William and staff. and Gemma. The Baby Friendly Award is James She said: given to hospitals and health McCaffery, “It was facilities after an assessment director of much more by a UNICEF team has shown acute services, challenging that recognised best presented a for me having practice standards are special plaque to twins and in place Maria Wilson, Chief trying to Midwife, to be breastfeed both displayed in the unit. of them. It is seven years since “The staff at Simpson’s were Simpson’s first received the fantastic and very supportive.” award and special seventh UNICEF Baby Friendly anniversary lanyards have been Initiative programme director, produced to distribute to staff. Sue Ashmore, added: “We are The Baby Friendly Initiative, delighted Simpson’s has set up by UNICEF and the World achieved full Baby Friendly Health Organisation, is a global status. Surveys show us that programme which provides a most mothers want to practical and effective way for breastfeed but don’t always get health services to improve the the support they need. care provided for all mothers “Mothers at Simpson’s can and babies be confident that their In the UK, the initiative works midwives will provide the with health professionals to highest standard of care.” produced by NHS Lothian’s health promotion service and infant feeding advisers. The diary covers used pictures from the breastfeeding calendar that was produced last year. Historically, diaries for healthcare professionals often used advertising and branding from infant formula producing companies and it is now NHS Lothian’s policy not to allow direct advertising of breast milk substitutes, feeding bottles, teats or dummies on NHS premises. The 2000 diaries have been given to midwives, health visitors, local authority staff and voluntary sector partners. The plastic covers don’t have a date on them so they won’t go out of date and can be used every year. The covers also included a copy of NHS Lothian’s Breastfeeding Policy. Senior health promotion specialist (food and health) Fiona Bayne said: “The idea behind our breastfeeding diary covers is to promote NHS Lothian’s encouragement of breastfeeding.” BREAST IS BEST: mums at Simpson’s are encouraged to breastfeed City’s sparkling occasion THE City of Edinburgh Council has marked its close working relationship with NHS Lothian with its own series of events to mark the 60th anniversary of the National Health Service. A Lord Provost’s reception for current and former health care staff was held on 9 June to formally mark the diamond anniversary, and a commemorative exhibition is to be set up in the Council’s main public service areas. A tree is to be planted in Princes Street Gardens that will be admired by millions of visitors to the capital in the years to come. The Council also plans to highlight the integrated working between the Council and NHS Lothian and the continuing improvement work that is currently under way with a special feature in its community newspaper Outlook. The feature also recognises and celebrates the contribution of staff and voluntary organisations over the past 60 years, and the contribution made by local carers during that time. 16 Consultation on uniform THE Scottish Government has started a public consultation on a new NHS uniform that it feels will promote a more coherent image for the organisation. This will also allow NHS National Procurement to purchase better quality clothing that is more appropriate to staff needs. At the present time, more than 250 different styles of tunic in over 100 different colours are purchased from NHSScotland. Independent research suggests that patients are confused by the array of colours and styles, and find it difficult to identify relevant staff. In October 2007, NHS Scotland’s national uniform group was established to examine the issues of the wearing of a uniform in consultation with staff groups. Many staff working in a variety of settings don’t wear a uniform for safety, clinical and other reasons. The new uniform policy that’s being developed will not compel anyone who doesn’t currently wear a uniform to do so. If you would like to take part in the national consultation, visit: www.scotland.gov.uk/publications/ 2008/05/30115423/0 There you will find all the information you will need – including a set of questions in each section to which your views and comments are invited. These comments will be used to develop the specification, which the Scottish Government plans to finalise by September 2008. E You can also contact Alan Milbourne at nationaluniformconsultation @scotland.gov.gsi.uk NEWS July/August 2008 Connections IMPROVED SERVICE FOR COPD PATIENTS Programme offers a better quality of life for those with breathing problems THE chronic obstructive pulmonary disease (COPD) service is to be extended to reach more patients suffering with chronic breathing problems. This will allow all patients across Edinburgh suffering from long-term health conditions, such as chronic bronchitis or emphysema, access to the services. The programme offers patients 12 sessions over a six-week period. During this time, patients take part in a range of exercise programmes, designed to increase fitness, improve muscle strength and decrease breathlessness. Treatment is tailored for the individual needs of each patient, based on the outcome of their individual assessment. NHS LOTHIAN recognises carers as key partners in the provision of care – and the largest component in Lothian’s care “workforce”. The health board has published a carer information strategy that’s designed to deliver more effective working practices between the NHS and carers, who are now entitled to an independent assessment of their ability and willingness to provide care. Under the strategy, NHS staff will: ■ identify carers at all levels within NHS Lothian The programme also provides educational sessions to teach people how to cope with breathlessness and offers advice on stopping smoking, healthy eating and medication. Susan McNarry, respiratory physiotherapist, said: “This addition to the current service is set to make a real impact on the lives of patients suffering from COPD conditions. By promoting healthy eating and physical a c t i v i t y, NHS Lothian can help people avoid some of the debilitating symptoms associated with COPD, such as breathlessness, wheezing and coughing.” David Small, general manager, Edinburgh Community Health Partnership, said: “We want to offer all patients in Edinburgh who suffer from COPD conditions access to services that will improve their quality of life.” David Akers, a patient with COPD, said: “This programme has taught me how to control my breathlessness. By doing this I am able to take regular exercise which has given me the confidence to live an active life.” The programme aims to improve patient’s symptoms and increase t h e i r e x e r c i s e c a p a c i t y. Physiotherapy helps clear mucus from the lungs and teaches people exercises they can do every day to help themselves. Chronic obstructive pulmonary disease is the umbrella term used to describe a variety of illnesses, including chronic bronchitis, emphysema and chronic obstructive STUB IT OUT: the service offers stop smoking support airways disorders. People with COPD have permanently damaged lungs and find it difficult to breathe most of the time. Information strategy launched for carers ■ proactively seek their views when planning care packages or discharging patients home from hospital ■ be aware of carers’ rights to independent assessment and make sure carers know about their rights ■ refer carers to appropriate local support agencies ■ build on and extend good practice that already exists within NHS Lothian and partner organisations. Gordon Gray, assistant programme manager (older people) at NHS L o t h i a n, s a i d : “ M a n y c a r e r organisations and groups assisted us in developing the strategy over the last few years, and the Scottish Government announced additional funding in February this year to allow us to take it forward. “We will produce information and training for carers to help them develop the knowledge and skills they need to continue caring effectively, while also looking after their own health. “We will improve carer awareness among NHS staff, especially in identifying carers and working with them as partners. And we will provide appropriate training courses for health service staff.” BOOKSTART FOR BABIES Campaign raises awareness among the elderly about the danger of falls A SERIES of posters designed to raise awareness among patients and their carers about the dangers of falling has been launched at Lothian’s hospitals. The 13 posters were devised and designed by a multi-disciplinary group of occupational therapists, physiotherapists, pharmacists, dietetics and medical professionals. They were paid for by endowment funding and unveiled on National Falls Day on 24 June. Occupational therapist Alison Chalmers told Connections: “In the past we’ve tried various ways to advise elderly patients and their carers of the dangers of falls, with group meetings and drop-in centres. “We thought posters containing good messages about the risks might have more impact, especially if they are located in places where they’ll be seen by patients and their relatives and friends. “There are posters about safety in the home, the importance of a healthy diet and how exercise and balance can help prevent falls.” Posters will be on display at Astley Ainslie, Liberton, the Royal Infirmary, the Western General, St John’s and at the Leith Community Treatment Centre. In the Royal Victoria they’ve been displayed in the WRVS café, in the day hospital and at the hospital entrances where people will see them. YOU’RE never too young to enjoy a book, as 12,000 babies, toddlers and their mums and dads proved on national Bookstart in Scotland Day. NHS Lothian works in partnership with Edinburgh City Libraries to promote the national Bookstart programme. The programme encourages parents to share and enjoy books with their children from as early an age as possible. The idea is to provide free packs of books to babies, which will inspire, stimulate and create a love of reading. The Bookstart in Scotland day was held at The Hub in Edinburgh where parents and children enjoyed their favourite songs, rhymes and a story, followed by cake, juice and lots of fun activities. Health visitor Rose McKendry, Carolyn Bevin, staff nurse Julie Haley and healthcare assistant Doreen Piercy were also at the event. Rose, who is based at Wester Hailes Health Centre, said: “All the children are clearly delighted READ ALL ABOU when they get T IT: attendees their Bookstart at the Bookstart launch with bags. Sally Lee of NHS Lothian, second “We want to right give everyone in Scotland a BOOKSTART lifelong love of books. Rhymetime. Locally we meet FANS Jenny McCusker parents in various Elizabeth McCandlish and her son Joe, community settings and her son Daniel 13 months, received and invite them to join (eight months) first a Bookstart bag from Bookstart rhymetimes heard of Bookstart their health visitor at in their local libraries. through their health Slateford Medical “This gives parents visitor at Stockbridge Centre. and children an Health Centre and now Jenny and Joe opportunity to enjoy all visit McDonald Road regularly attend that Bookstart has to Library twice a month Bookstart Rhymetime at Sighthill Library. for Bookstart offer.” NEWS Connections July/August 2008 17 Details unveiled of new staff and patient facilities at the Western General Hospital MAJOR FACELIFT PLANNED FOR ACUTE RECEIVING UNIT PhD awarded to ‘pioneering’ physio Orla CONGRATULATIONS to physiotherapist Orla Crummey, who’s been awarded a PhD degree for her research work in comparing neck and back pain. Orla, who is the team leader for outpatient musculoskeletal services at St John’s Hospital in West Lothian, has also become something of a health pioneer. When she began the research for her thesis seven years ago, she discovered that hardly anything had been written on the comparisons between neck and back pain. “I think most people assume they are one and the same,” she told Connections. “A lot of researchers have studied them as the joint. Others have studied back pain and extrapolated the results out to neck pain. Very few have considered them as two distinct groups.” Orla added: “This research has shown that there are many similarities between neck and back pain in terms of sensory pain and function. “Back pain patients, however, have a lower perception of wellbeing and more emotional issues related to their pain. “This research emphasises the importance of dealing with both the physical and emotional aspects of pain.” Orla successfully completed her thesis with an oral examination before a panel of experts, and will graduate at the University of Teesside later this year. THE Western General Hospital’s acute receiving unit is set to undergo a major facelift to improve the facilities for patients and staff. The work of extending and refurbishing the existing facilities is due to start at the beginning of 2009 and is expected to take about a year to complete. As the “front door” to the Western General, the unit accepts unscheduled patients and plays a vital role in meeting the Scottish Governmentset target of admitting or discharging these patients within four hours. The new receiving unit will have 14 cubicles (one with an en suite WC) surrounding a central staff base, a larger resuscitation room with a sitting room for relatives close by, a comfortable waiting area for patients and two additional consulting rooms. For staff, there will be changing rooms and toilets and a new communal coffee and conference room where staff can relax during busy shifts, as well as office accommodation. The refurbishment will be completed in two phases. The first will see the patient area relocated to adjacent accommodation with minimal disruption to the normal operation of the current department. The second phase will see parts of the existing unit refurbished for staff accommodation and storage. Sue Donaldson, project nurse for the refurbishment, said: “The long-term gain will be a more efficient service for patients. The refurbishment is about ensuring patients continue to receive a high standard of care, but in better surroundings. “By improving the physical environment and patient flow, we will significantly enhance the experience of patients arriving at the Western NEW LOOK: the acute receiving unit is to be revamped General and improve the morale of the staff team.” Sue continued: “By giving us a department that is better suited for 21st-century healthcare than the current facilities, the refurbishment will help us to achieve high-quality patient care.” Mentoring project will help nurture talent NHS LOTHIAN has been given approval to develop a mentoring scheme for under-represented staff in the health service. The opportunity’s been provided by the Scottish Government’s Health Workforce Directorate, and its aim is to nurture and encourage all of the talent in the NHS in Scotland to move into developed and enhanced roles as clinicians and leaders. David Lee, of NHS Lothian’s workforce and organisational development department, said: “The primary aim is to improve how we manage our services in a way that meets the needs of communities that are culturally and ethically diverse. “We are working to make our management more reflective of the populations and communities we serve. “If the project is successful, we should also have strengthened our pool of management by reaching people who historically and currently are underrepresented at middle and senior level.” As well as identifying and selecting mentors for the programme, the pilot wants to sign up a number of “mentees”. David added: “We are using a ‘positive action’ approach, which is legally permissible for certain under-represented groups such as black and minority ethnic (BME) backgrounds. “Positive action is provided for within the terms of both the Sex Discrimination Act 1975 and the Race Relations Act 1976. Both Acts include provisions to provide members of minority ethnic groups (Race Relations Act, Section 38) or men or women (Sex Discrimination Act), with access to facilities for training for particular work when they have been under-represented in that work within the previous 12 months. “This allows organisations such as NHS Lothian to provide opportunities specifically for members of the identified, underrepresented groups to improve their skills, thus enabling them to compete for jobs and progress their careers.” The success of the programme will be measured not just by individual stories of achievement, but also by a change in the profile of the senior leadership workforce locally over time. E For information and to register your interest, contact: Gerry Cavanagh on gerry.cavanagh@ luht.scot.nhs.uk RIE labs team turn in a peak performance! AFTER last year’s successful Three Peaks/24-hour challenge (completed with just five minutes to spare!), the Royal Infirmary of Edinburgh labs team designed a charity challenge of their own this year in June. The plan was to scale the four Munros at the furthest points on the compass – Ben Lomond, Sgurr na Banachdich, Skye, Ben Hope and Mount Keen – in 36 hours. The good news is that the team, comprising Bruce Harris, quality manager for Lothian laboratories, L o u i s e M c V i c a r, D o u g i e G r a n t , G o r d o n Wa l k e r, a l l biomedical scientists and Paul Cawood, Maria Warner, both clinical scientists, completed the challenge. The bad news was some pretty poor weather! Bruce Harris said: “It was quite a challenge and the weather didn’t help. Thanks to our support drivers, Ian King, clinical manager for biochemistry and Keith Williams, biomedical scientist, we had plenty to eat and drink and got to all our locations on time.” So far the team have raised £1200 for prostate cancer research and are on course to beat last year’s total of £2000. E If you would like to contribute to the effort, go to: justgiving. com/rie4peakscompass ABOVE: the lab team from the Royal Infirmary of Edinburgh celebrates after climbing the last Munro. From left to right: Paul, Maria, Bruce, Keith, Louise, Ian, Gordon and Douglas 18 NEWS THE UNSUNG HEROES OF HEALTHCARE Marion’s glad to give something back The important role of volunteers is to be recognised in a new partnership THEY are the people manning the WRVS café where you can get a coffee at the end of a hard day in hospital, or the friendly voice on the hospital radio station. Volunteers make a massive contribution to improving the experience of patients in hospitals and other healthcare settings. Now the role played by volunteers is to be recognised and more people encouraged to step forward under new links between Scottish health boards, including NHS Lothian, and Volunteer Development Scotland, the centre for excellence in volunteering. NHS Lothian has about 1700 volunteers working across its hospitals and healthcare centres. Some 700 volunteer direct with NHS Lothian, while a further 1000 people are connected with various organisations such as the WRVS, the British Red Cross, Breast Cancer Care, Macmillan, carers groups and the hospital radio broadcasting service, Red Dot Radio. Heather Tierney-Moore, director of nursing, NHS Lothian, said: “All our volunteers bring something special to the healthcare service in Lothian. “They do a brilliant job in providing lots of support including tea and coffee bars, manning information desks, driving people to appointments and socialising with patients. “Sometimes our volunteers talk about what they get from volunteering – such as a boost to their self esteem. “Our volunteers bring something special to the healthcare service in Lothian” Heather Tierney-Moore, director of nursing HAPPY TO HELP: volunteers play a vital role in healthcare “I’m very clear that NHS Lothian – and our patients – gain tremendously from the services provided by our dedicated and selfless volunteer colleagues.” George Thomson, chief executive of Volunteer Development Scotland, said: “We are delighted to be working with our strategic partners in driving forward volunteering in Scotland’s health service. “Our role will largely be to provide leadership and guidance to assist them in identifying the value and contribution of volunteering as well as ensuring the highest quality for all those participating in this integral element of the health service. WIN! WIN! WIN! TO celebrate the 60th anniversary of the creation of the National Health Service, we’ve a bumper competition where you can win everything from a meal for two to a family day out at the Royal Yacht Britannia! We’ve a goulish prize up for grabs this issue – five family passes to the capital’s scariest secret, Edinburgh Dungeons. A feast of fun with history’s horrible bits, Edinburgh Dungeons features live actors, an eerie ride, shows and special effects which transport you back to the darkest chapters of Scotland’s gruesome history. New for 2008 is William Wallace: Brave Heart’s Bloody Truth. Freedom! Feel the passion of Scotland’s warrior hero Sir William Wallace as you experience the glory of victory against the English at the Battle of Stirling Bridge. We also have one family pass for two adults and up to three children to visit Our Dynamic Earth in Edinburgh, where you can travel back 15 million years to learn about Mother Earth and what the future hold’s for this unique planet. If you’re a lover of all things nautical or Royal, you’ll be tempted by our Royal Yacht Britannia prize – two family passes for two adults and up to three children. The former home of Her Majesty the Queen and her family, this beautiful ship is now a major tourist attraction in Leith. Film buff will be keen to get their hands on some of our other prizes – we’re offering two pairs of tickets for Cineworld to catch the latest blockbusters, while the Filmhouse is offering a pair of tickets for one lucky reader. And if you fancy rounding off your evening at the cinema with a delicious meal, Howies restaurant could be just the place for you – we have a three-course dinner for two and a bottle of house wine at any Howies Restaurant to be won. If pampering is more your thing, Jenners are offering a 10 per cent discount for NHS Lothian staff and a free make over at any make up counter – fab! Simply take along this page for your discount. How to enter… To be in with a chance of winning one of these great prizes, simply answer the following question: On what date did the National Health Service begin? Complete the entry form, stating which prize you would like to win, and send to NHS anniversary competition, Connections, NHS Lothian, 148 Pleasance, Deaconess House, Edinburgh EH8 9RS by Friday 29 August. If you would like to enter for more than one prize, you can submit a photocopy of the entry form. Alternatively, send a postcard to the above address. Answer Prize Name Job title E-mail address Work tel. no. July/August 2008 Connections FOR Marion Robinson, from Newington in Edinburgh, volunteering at the city’s Royal Hospital for Sick Children is a way of repaying the NHS for the help she received as a young mother. Marion’s daughter Pamela spent periods of time in both the children’s hospital and adult service from 1967 until 1989. Marion now volunteers one day a week at the busy Sciennes hospital, assisting play specialists in one ward and working with the Sick Kids Friends Foundation in the afternoon. Marion, 67, said: “Things have changed massively at the Sick Kids since the time I was there with my daughter. It used to be that parents were asked to leave after a set visiting time and that was heartbreaking. “Now there’s more flexibility and parents are able to be there to help relieve the stress for their children. I’m just really giving back something that I got out – giving the NHS something back.” Marion, a former City Council and bank staff member, described her work as emotionally rewarding. Working with play specialists at the hospital’s ward 7, she plays with children who have suffered brain injuries and other neurological problems. She also lends a sympathetic ear to parents who regularly spend long hours in the hospital on a frequent basis due to the nature of their child’s difficulties. “Having a child in this situation is quite stressful and so part of this work is just letting parents offload, just listening to them. “Sometimes the parents can’t talk to their own family, and sometimes there is so much information that they have to absorb that their brain goes on overload and they just need to get it out, and that’s when I can give them the time to talk to me. “That’s when I really feel that I am doing something that is really helping people.” NEWS Connections July/August 2008 19 Orchard medical practice is first to notch up consecutive quality award IT’S TWO IN A ROW AS TEAM EFFORT PAYS OFF! AN East Lothian medical practice has been awarded a prestigious Quality Practice Award – for the second time. T h e O rc h a rd P r a c t i c e i n Haddington is the first in the area to win the award more than once. It will receive its award from the Ro y a l C o l l e g e o f G e n e r a l Practitioners (RCGP), which established the accolade in recognition that an individual successfully completing RCGP fellowship by assessment depends on substantial support from his/her partners and practice team. Other awards, such as Investors in People and ISO 9000, reflect on organisational excellence, but none incorporates or assesses clinical care like the Quality Practice Award. Practice partner Dr Rob Lawson said: “Our mission is to work with our patients to provide better quality healthcare. We saw the achievement of this award again as a means of not only maintaining, but AIMING FOR QUALITY: practice manager Ed Witkowski, Lorraine Skene, practice nurse, Susan Robertson, senior receptionist and Frances Brock, QOF manager also improving, the quality of the service we provide.” The award required the practice to submit written evidence covering 23 aspects of its work – followed by a peer review visit by a team of experienced doctors, nurses and managers. “We’re all extremely pleased with this success,” said practice manager Edmund Witkowski. “It’s been a real team effort.” Bringing pain relief to thousands of patients THOUSANDS of patients have had their lives improved by a team of experts at Lothian’s chronic pain service. Physiotherapists, psychologists, specialist nurses, consultant anaesthetists and a rehabilitation specialist have pooled their knowledge and experience to help people cope with incurable pain. Set up in the 1990s, the service has grown over the years, and over the past year treated 1142 new patients at its pain clinic at the Western General Hospital and pain management programme at Astley Ainslie Hospital. John McLennan, the service’s lead physiotherapist, said: “For 300 years persistent pain was seen as directly relating to pathological processes. Rene Descartes’ “Telling someone that they need to be more active and ignore the pain isn’t helpful” John McLennan, lead physiotherapist Diabetes register gives patients quicker access to care NHS Lothian has signed its 30,000th patient up to the Lothian Diabetes Register. The register, which was set up in 2002, enables clinical information about patients to be shared across NHS Lothian by medical professionals involved in a patient’s treatment. It means patients with diabetes can receive consistent and prompt treatment by staff across NHS Lothian. Up-to-date information is collated from a variety of sources, including hospital clinics, laboratories and general practices, and made available to all members of the team looking after a diabetic patient. Just over 30,000 people are now on the register – which is about “The register ensures people with diabetes receive prompt treatment” Dr Ewan Crawford 3.8 per cent of the total population in Lothian. Access to the register is carefully controlled in a secure online database to protect patient confidentiality. Patients are able to request an extract of the information which is stored about them on the register. It is also shared with the National Diabetic Retinopathy Screening Programme to ensure patients with diabetes are invited for an annual eye screening test. Local GP Dr Ewan Crawford, primary care lead for diabetes, NHS Lothian, said: “The register ensures that patients with diabetes receive prompt treatment and are screened for the complications that can develop in diabetes. “It offers a secure way of sharing patient data with relevant healthcare professionals so that we can offer the best possible care to patients across Lothian.” People with diabetes are normally cared for by a team of health professionals including their GP, practice nurse, dietician and podiatrist. Some may also need to attend hospital diabetes clinics. Cameron is LEAP’s 25th success story LEAP (Lothians & Edinburgh Abstinence Programme) has celebrated the graduation of its 25th patient from the innovative community based rehabilitation project. Cameron is the 25th patient to complete the three-month programme and received his certificate at the programme’s latest graduation ceremony in June. Dr David McCartney, clinical lead of LEAP, NHS Lothian, said: “This latest graduation marks a milestone for LEAP. I am delighted that 25 patients have now completed the programme and have their life back on track. “The programme is both intensive and demanding so our patients need to be motivated to get clean and stay clean. “I would like to congratulate today’s graduates for showing the commitment and determination to reach this goal.” Cameron said: “LEAP has given me something that I never had before – hope for my future. I now have the tools I need to deal with life. Since I came to LEAP, the staff have put me at ease, showing me that I wasn’t on my own and supporting me every step of the way. “It is great to have this continual support and know that the team will always be there to guide me through the next stages of my life.” LEAP, the first of its kind in Scotland, is a partnership programme between NHS Lothian and the drug and alcohol action teams in Edinburgh and the Lothians. The programme has been running since last September for people dependent on substances who want to get clean and stay clean. Patients follow an intensive three-month community based programme w h i c h includes group work, oneto-one counselling and family therapy. Vocational training and education courses are provided, by Transition to equip patients with skills and qualifications to move on with their lives once they finish the programme. medical model, formulated in 1664, suggested that messages from disease or injury stimulated a pain centre in the brain. This model lasted well in spite of numerous inconsistencies such as phantom limb pain.” John added: “In 1975, Ronald Melzack and Patrick Wall developed the Pain Gate theory in which pain varies, and led to the current definition which includes the emotional aspect of pain. “At this time, an American psychologist named Wilbert Fordyce started using behavioural therapy. Quality of life was improved by modifying behaviour, self-managing pain and stopping cure seeking.” Since then, research has gone on to shown that cognitive behavioural therapy is effective. John added: “Lately, motivational interviewing techniques are helping patients change. Telling someone they need to be more active and ‘ignore the pain’ isn’t helpful. Acceptance and Commitment Therapy and Mindfulness encourage patients to pursue values that are important in their lives and control the focus of their attention.” * See the Lothian Referral Guidelines at: www.ref help.scot.nhs.uk/ pain-management 20 LIFESTYLE July/August 2008 Connections Follow our tips to ensure your barbecue is The centre that’s one in a million for cancer patients! MAGGIE’S Edinburgh, the first of five in Scotland, offers a range of services, from one-to-one therapy sessions relaxation classes, Tai Chi, nutrition advice, benefits advice and much more to people affected by cancer. And a glance at some of the centre’s statistics gives an idea of just how much support it offers. Last year, the centre received 18,000 visits from people from Edinburgh and surrounding areas – that works out as around 75 people a day visiting the centre to access emotional and practical support. Cancer can be a financial burden to people diagnosed with cancer and their carers. However, figures show that since January 2007, Anne Maggie’s Centre at the Western Infirmary doesn’t do anything by halves – in fact, it does it by the thousand! Foster, the Centre’s benefits adviser, has secured benefits and grants totalling £740,000 for people affected by cancer in the region. A focal point in the centre is the kitchen area, where people gather to chat to staff, fellow centre users, or simply to be in a warm, homely environment where they can read their newspaper and enjoy a cup of tea. In fact, each month, visitors to the WARM WELCOME: Maggie’s Centre in Edinburgh centre consume about 20,000 biscuits washed down by about 14,000 cups of tea and coffee! And like all of Maggie’s services, this is free also. Maggie’s Edinburgh’s community fundraiser, Marion Taylor, said: “The figures compiled verify that Maggie’s Edinburgh is offering a much-needed service throughout the region. It’s great to see that more and more people are taking advantage of a free service that can make a huge difference to their life. “I hope that more people affected by cancer, who are perhaps intimidated to make that first step through the door, will see these figures and be inspired to visit the centre. Keeping track of this information is very useful, so we can tailor the service to suit centre users’ needs and see which areas to expand.” AVOID DISH BBQ BUGS WHATEVER you’re cooking up this summer, keep food safe for friends and family by following essential food safety tips. Bugs such as E.coli O157, salmonella and campylobacter can cause serious illness. But you can steer clear of food poisoning by taking some simple steps. So enjoy a barbecue this summer that is safe for you and your guests, by following this health and hygiene advice: COOKING BARBECUED FOOD PROPERLY ■ Always make sure you cook chicken, pork, burgers, sausages and kebabs until they’re piping hot all the way through, none of the meat is pink and any juices run clear. ■ Remember, when you reheat food on the barbecue, always make sure it’s piping hot all the way through before serving. TOP BARBECUE TIPS: ■ Wait until the charcoal is glowing red, with a powdery grey surface, before you start to cook. ■ Make sure frozen food is properly thawed before you cook it. ■ Turn the food regularly, and move it around the barbecue, to cook it evenly. ■ Check that the centre of the food is piping hot. ■ Don’t assume that if meat is charred on the outside that it will be cooked properly on the inside. KEEP RAW MEAT AWAY FROM READY-TO-EAT FOOD Raw meat can contain food poisoning bugs. So if raw meat touches or drips on to food that is already cooked or ready to eat, the bugs can get on to that food. Bugs can also transfer on to food from your hands, chopping board, knife or tongs. This is called crosscontamination. You can prevent it by doing the following things. ■ Always wash your hands thoroughly after handling raw meat. Keep food cool in warm weather. Warm weather is perfect for bugs to grow. So, try to keep food out of the fridge for the shortest time possible ■ Use separate utensils for raw and cooked meat. ■ Never put cooked food on a plate or surface that has been used for raw meat. ■ Keep raw meat in a sealed container away from readyto-eat foods, such as burger buns and salads. ■ Don’t put raw meat products next to cooked or partially cooked meat on the barbecue. ■ Don’t add sauce or marinade to cooked food if it has already been used with raw meat. E For more information, go to: www.eatwell.gov.uk Can you s to help in Volunteering is a satisfying – and varied – job Maggie’s Edinburgh in numbers: 2007 • 60% of the people who visit the Centre have, Chi group at any one time, with ‘graduates’ or have had, cancer moving to the advanced group. • 40% are families, friends and carers • 12 people attend a nutrition course run each • Last year, 180 people took part in one of the week to learn more about the impact diet courses Maggie’s runs: either the Living has on their health and what they can do with Cancer Course, the Caring for to help themselves. Someone with Cancer Course or the • There are 15 people in the Young Person’s Relaxation & Stress Management Course. Support Group, a support network for • 240 people have attended a Look Good people aged between 17 and 30 who are Feel Better Workshop since the start living with cancer. of the year. • 10 children attend the Kids Day. This is run • Approximately 30 people pop in to the by Seonaid one Saturday a month and is Centre each week to attend one of the dropan information day for young children of in relaxation sessions. parents with cancer. • There are 10 people in the beginners Tai ** all figures are approximate KEEP IT COOL MAKING A DIFFERENCE: you can volunteer for everything from handing out tea and coffee to knitting baby blankets ANYONE can be a volunteer, as NHS Lothian proves with its team of those who give up their time for free on a regular basis. At the Royal Infirmary of Edinburgh, the hospital’s volunteers range in age from 16 to 89 and the 17 different nations represented include Bulgaria, Romania, China, Malaysia, Canada, South Africa and Ghana. NHS Lothian is currently developing a volunteer action plan that is aimed at making LIFESTYLE Connections July/August 2008 one to remember for all the right reasons ING UP ANY 21 WIN a fabulous 8gb Apple i-Pod Touch SOUNDS good! We’ve teamed up John Lewis to offer one lucky reader a fabulous prize – an Apple iPod, which will let you listen to music on the move, store your photos and even browse the web! The 8gb iPod Touch will hold 1750 songs, 10,000 photos or 10 hours of video, which you can view on the 3.5” touch screen. And its rechargeable battery gives up to 22 hours of music or five hours of video from full charge – enough to keep even the biggest music fan happy! The iTouch also has WiFi web browsing capability which means you can keep up to date with the latest news, views and much more. How to enter… To be in with a chance of winning this great prize, simply answer the following question: What kind of music can you download onto an iPod – is it a) iSongs b) iMusic c) iTunes? Send your answer to Connections, NHS Lothian, 148 Pleasance, Deaconess House, Edinburgh EH8 9RS, by Friday 29 August. The winner will be the first correct entry drawn from the hat USE THE OVEN If you’re barbecuing for lots of people, you could cook meat indoors and finish it off on the barbecue for added flavour (but make sure it’s piping hot all the way through) Answer Name Job title E-mail address Work tel. no. For your chance to win more great prizes, turn to page 18 Issue 26 competition winners E Wordsearch: Emma Brown, AFC project accountant, St John’s E Pure Spa competition: Fiona Sutherland, physio assistant, Astley Ainslie Hospital Wordsearch Barbecues pare a few hours our hospitals? sure the health board meets statutory requirements and the needs of its volunteers. There are also plans to become an Investor in Volunteers, which will mean adopting a set of standards relating to the management and treatment of volunteers. Diane Lockhart is the voluntary services manager for the Royal Infirmary. She said: “We have 150 direct volunteers, but we also have many others working with different organisations such as the WRVS and the Red Cross. “Volunteers do everything from giving out teas and coffees, to talking to patients, staffing the information desk, knitting baby hats and rugs and meeting and greeting relatives in intensive care. “One new project we’ve started is getting a volunteer to collate all the good feedback we get from patients to pass this on to the management teams.” The Royal Infirmary is currently working in partnership with Jobcentre Plus in Wester Hailes. Diane has visited the centre to look at the possibilities of bringing in unemployed teenagers to do voluntary work on the wards. She added: “By coming into our wards, they would see that there are a lot more jobs in hospitals than just nursing.” MORE INFO If you are interested in becoming a volunteer or having volunteers in your clinical area, please contact: ■ Denise Claxton, Royal Hospital for Sick Children, on 0131 536 0068 ■ Diane Lockhart, Royal Infirmary of Edinburgh and the Western General Hospital, on 0131 242 3389 ■ Jackie Kilburn, CHP Projects in Edinburgh, on 0131 537 4260 ■ Beth Thomson, Royal Edinburgh Hospital, on 0131 537 6395 ■ Agnes McKenna, West Lothian CHCP, on 01506 523588. Can you find which word or phrase from the list is missing from the wordsearch? There’s a £25 Love2Shop voucher up for grabs, courtesy of our publishers, Connect Communications. Send your answer to Connections, NHS Lothian, 148 Pleasance, Deaconess House, Edinburgh EH8 9RS by Friday 22 August. The first correct entry drawn out of the hat will win. THE MISSING WORD IS… Name Job title E-mail Work tel. no. F P N U Y P E V O A L U K T O B M Q S H K N A S B Q F I O A A T E B O N A W T R S D D R B V C M S F P G O O E E A B R A A T E G Q Z N L B R A E L U J T H I U I S J H R M C I E Y A V I N A C E O A J U N D D X N G G H N O D H N E V Z F L S G E W O O F C I B I G M J L N O B F P A G V G C M L T A E F W A R Y X N Y A M A R I N A D E H F X R E BARBECUE E FOOD E MARINADE E SAFETY E CHARCOAL E CHARRED E KEBABS E HYGIENE E RAW MEAT E POISONING E SALMONELLA 22 BEST WISHES: Pat Murray, right, with Ann Mair PEOPLE July/August 2008 Connections CELEBRATING THE ROLE OF NURSES WORLDWIDE Colleagues’ Malawi trip farewell to Ann gives staff COLLEAGUES joined together in early May to mark the voluntary early retirement of Ann Mair, NHS Lothian’s head of pharmacy quality assurance services. Ann’s career with NHS Lothian spanned some 35 years. She started at the Western General in 1972 as a summer student, returning in 1973 as a pre-registration pharmacist before qualifying as a member of the Royal Pharmaceutical Society of Great Britain in 1974. Quality assurance (QA) became her specialist subject in 1976. The Western General Hospital (WGH) has been Ann’s base throughout her career, providing QA services initially to the former Eastern and Bangour General Hospitals as well as the WGH and latterly (since 1989) to all hospital pharmacy services in NHS Lothian. Ann is looking forward to spending more quality time with her husband Angus, pursuing their shared passion for Scotland, fly fishing and foreign travel. opportunity to promote healthcare COMMUNITY psychiatric nurse Geoff Earl travelled to Malawi in May as part of a Royal College of Nursing trip aimed at helping the country’s nurses. Geoff is a board member of the Royal College of Nursing and he is the college’s lead nurse on equality and diversity issues. The trip, which took place from 2-13 May, was about helping the country develop its nursing capacity and promote greater understanding of health and nursing issues among the Malawi media. Workshops were held to discuss the different issues – one of which was partnership working, something that NHS Lothian has excellent experience of. Geoff was in Malawi for SHARING KNOWLEDGE: Geoff with the district nursing officer and a ward nurse from Mzimba District Hospital, which is twinned with Lothian Branch RCN Scotland, Dorothy Ngoma, executive director of the National Organisation of Nurses and Midwifes of Malawi, and Anne Thomson, officer RCN Scotland International Nurses Day on 12 May – the anniversary of Florence Nightingale’s birth and a celebration of the valuable contributions nurses make to society. Malawi has some 6000 Building a better future in Africa COMMUNICATIONS officer Aislinn McGrane and her fiancé are house-building this summer, but they don’t plan to end up with a two-bedroom des res somewhere in the Lothian area! Instead, the couple will be working for the charity Habitat for Humanity helping to build affordable homes for people in Malawi. Aislinn and Gary will be part of a group of 10 volunteers travelling to Embangweni on 14 July for a fortnight of hard work. Habitat for Humanity is a non-profit, non-denominational Christian housing movement. Its goal is to eliminate impoverished housing and homelessness from the world. To date, in excess of 230,000 Habitat homes have been built in over 90 countries, providing simple, decent homes for more than one million people. For their trip, Aislinn and Gary are covering the costs of their flights, accommodation, food and immunisation. The couple are also healthcare workers affected by Aids. “I’m very grateful to NHS Lothian, who gave me time off for my trip and who have been very supportive in allowing me to do this.” Connections letters Patient says ‘thank you’ holding a number of fundraising events for the charity, with the aim of raising £3000. This money will go directly to Habitat for Humanity to cover the cost of the materials and equipment needed to build two homes. Aislinn said: “So far, we have received great support for our fundraising but we are still a bit off our £3000 target. “I am extremely excited about taking part in this project and getting the chance to make a real difference to a family’s life. I am still a bit nervous about the trip too, but maybe once I’ve had my last jab I’ll be more at ease! “For all those who have supported our fundraising so far, thank you. Rest assured they’ll be working us hard!” E To support Aislinn and Gary’s fundraising efforts and to make a donation to Habitat for Humanity, visit www.justgiving. com/garyandaislinn nurses and healthcare workers. Geoff said: “The trip was very worthwhile and interesting. While I was there, I also got to visit one of the projects we support – a restaurant where the profits are used to help nurses and HOME BUILDER: Aislinn is heading to Malawi with the charity Habitat for Humanity PLEASE pass my sincere thanks to everyone who helped me on the afternoon of Saturday 19 April, when I arrived in severe pain from what turned out to be a kidney stone. My wife and I were visiting our son and his wife in Livingston that weekend. We were in North Berwick when I was taken ill. I was not sufficiently alert to remember the names of the many people who came to my aid, but they were all organised, attentive, helpful and concerned. The staff at ward 56 at the Western General, where I eventually ended up on the Saturday night, couldn’t have been better. Many thanks to you all from a very satisfied patient. Colin MacLaine Kirkcudbright Dumfries & Galloway PEOPLE Connections July/August 2008 Art competition is a real draw for kids YO U N G a r t i s t s h a v e b e e n encouraged to put pen to paper and create a portrait of their doctor in a children’s art competition. The competition was organised by the British Medical Association Scotland to mark the 60th anniversary of the NHS by celebrating the role of doctors in today’s NHS. The competition was open to all patients (inpatients and outpatients) of the Royal Hospital for Sick Children in Edinburgh and the children’s wards at St John’s Hospital in Livingston. Dr Maeve McPhilips, a consultant at the Royal Hospital for Sick Children, said: “This is a great opportunity for us to see ourselves as others see us, although I hope that the children are flattering in their artworks! Being in hospital can be a difficult time for children and their families and I hope this competition provides some distraction to keep children occupied and happy.” The competition was judged by a panel including Forth 2’s Tonya Macari, and prizes will be given to the winners at a ceremony during the BMA’s annual conference in Edinburgh in July. Winning entries will be exhibited at the BMA Scotland Festival Art Exhibition at 14 Queen Street, in August. The winners were: age 0-5 – 1: Kirdhay Mahesh (5), Edinburgh; 2: Shiona Hill (5) Roslin; 3: Krianth Mahesh (3), Edinburgh. Age 6-10 – 1: Charlie Paterson (6), Edinburgh (overall winner); 2: Nadya Clarkson (6), Edinburgh; 3: Leah Tweed (7), Edinburgh. Age 11-18 – 1: Marianne Craven (12), Edinburgh; 2: Erin Brolly (12), Penicuik; 3: Zoe Stewart (11), Rosewell. Colleagues help John celebrate the big 7-O JOHN CAMERON’S colleagues at NHS Lothian board headquarters marked his 70th birthday with a tea party. They presented the Deaconess House security man with gifts and a 70th birthday balloon so that everyone could celebrate his special day. John’s wife Mary joined him for his celebration party. 23 Grateful family of former resident raise hundreds of pounds for nursing home THANKS: Belhaven staff Carol McQuade, Betty Rae, Eileen Watson and Emily Higginbottom with Julie Gilmour of the Black Bull, centre Belhaven says thanks for generous gesture THE family of a former resident at Belhaven Nursing Home has raised hundreds of pounds for the home to say “thank you” for the care their aunt received. Matilda McLean lived at the home until last year and following her death, her nephew Edward Gallagher organised a raffle which raised £900. And in May, Edward held a quiz night in the Black Bull, Dunbar, which raised another £466. Sister Betty Rae of Belhaven said: “We’d like to say thanks. We’re well supported by the local community and we were keen to support Edward at the quiz night, so the nursing home put in a team – and won a prize!” The team was Sister Rae, healthcare support workers Eileen Watson and Carol McQuade and staff nurse Emily Higginbottom. Belhaven Nursing Home, which is part of Belhaven Hospital, has 11 residents and the money raised by Edward and his friends will be given to the League of Friends to be used for outings and to buy items to make the home more comfortable and homely. HIV patients in South Africa benefit from Lothian exchange programme GPs swap surgeries to share skills SOME GPs in Lothian are swapping their surgeries for the chance to work with HIV/AIDS patients in South Africa. A pilot project allows Scottish GPs to work as medical officers in community health centres in the Cape. South Africa has 10 per cent of the world’s HIV-infected citizens, but large-scale emigration of the country’s doctors has put pressure on the health system there. Dr John Budd, who works in the Edinburgh Homeless Practice in the capital’s Cowgate and who helped set up the pilot, said: “There’s an untapped desire among Scottish healthcare professionals to work in Africa, particularly with patients suffering from HIV and AIDS. “We set up this skills exchange programme to give GPs from Lothian the opportunity to use and develop their primary care skills in a different and challenging setting, while their broad training experience helps to build confidence among people working in the host service.” The exchange is co-ordinated by staff at the University of Cape Town VITAL SUPPORT: left: Nolungile Clinic in Khayelitsha township. The area has more HIV-infected inhabitants than the whole of the UK. Above: patients wait to see a doctor or nurse inside the Nolungile clinic and doctors’ work visas and local registration are processed by the National Department of Health. The GPs pay their own travel costs and are paid a salary during their secondment by the Western Cape health department. Eight doctors are already involved in the programme, with a further two set to go out later this year and two more at the beginning of 2009. So far, the feedback from all those GPs involved has been very positive with them seeing it as a very enjoyable and rewarding clinical experience. Dr Budd added: “The programme has led to the establishment of new links between South African health and education institutions with health care organisations in Scotland, including NHS Lothian and the Department of General Practice at Edinburgh University. “It has also helped in strengthening existing links between the University of Cape Town and the Western Cape department of health.” 24 NEWS July/August 2008 Connections HAVE A BALL FOR RADIO LOLLIPOP! TICKETS are now available for the annual Radio Lollipop (Edinburgh) Black Tie Ball, which is taking place on Friday 3 October at the Roxburghe Hotel, Charlotte Square, Edinburgh. Tickets cost £50 and the event will include a champagne reception, three-course meal and entertainment. Guests can also sample the Radio Lollipop Cocktail, which has been specially designed for the occasion! Radio Lollipop provides care, comfort, play and entertainment to children and young people in hospital. Volunteers are committed to making a child’s stay in hospital less frightening through fun and laughter. All the money raised by the black tie event will support the continuing work of Radio Lollipop at the Royal Hospital for Sick Children in Edinburgh. Last year’s ball raised more than £5000 and every effort is being made to make the 2008 event even more successful. Forth One DJ Iain Waugh will compere the ball. There will also be lots of Lollipop fun throughout the night, including a raffle and auction. For more information or to book your tickets, please contact Graham Barr, [email protected] Cash boost gives welcome support to health project A HEALTH community project in Musselburgh that offers support to older people with mental health problems has received a welcome cash boost from the Co-operative Pharmacy. The St Andrew’s Project, which is based at St Andrew’s Church in the town, was one of 16 projects to receive funding from the Co-op’s £20,000 Community Health Fund. The project, which is run by staff from NHS Lothian, the church and volunteers, offers a range of activities for a group of 12 people over 65 who are vulnerable to health issues such as depression and anxiety. Each Monday from noon until 3pm, they meet at the church for lunch and also to enjoy group activities such as quizzes, guest speakers and craft groups. The project also runs a number of outings, including trips to Peebles, North TUNE IN: Radio Lollipop provides a welcome distraction for young people during their stay in hospital through play and entertainment Berwick and local garden centres. Now, thanks to the extra funding, volunteers at the centre plan to organise more trips over the next few months, as well as buy new equipment such as books. Occupational therapist Linda Sneddon, who organises the project, said: “The group has been running for the last five years and many of those who come are original clients. “The project provides structure to their day and helps them interact with their peer groups. The group members are very supportive of each other and keep in touch outwith the group. It’s possible that for some, they may have had to go into hospital if they hadn’t been coming here.” The project is completely selffunding – the clients contribute £2 for lunch and £1 for a raffle – so the grant was particularly welcome. Linda said: “The extra trips and equipment just wouldn’t have been possible without this funding.” Scott McIntosh, the Co-operative Pharmacy’s regional manager, said: “We had so many high-calibre applications it was a difficult choice to decide which would be successful. “We’re delighted to be able to make a difference in local communities and we wish everybody well with their individual projects.” Over the moon at fundraising effort EDINBURGH GP Dr Anne Marshall and a group of her friends are hoping they’ve raised about £3000 for breast cancer care as a result of their recent midnight Moonwalk through the capital. Anne’s team of seven, collectively called the Breast Girls, donned their bras, T-shirts, shorts and hiking boots to join 12,000 other women – and a few hardy men – on the marathon-sized route around the city, the third time the fundraising event has been held in Edinburgh. Anne, who is based at Morningside Medical Practice, said: “ We ’ v e b e e n t r a i n i n g v e r y seriously since the end of last y e a r, d o i n g f o u r, f i v e a n d six-mile walks to get into condition. “Before the Moonwalk began, we’d managed to raise about TIRED BUT HAPPY: (from left) Suzanne Daly, Laura Donald, Liz Byrne, Karyn Holdgate, Julie Amers, Catriona Ferguson and Anne Marshall £2600 for breast cancer care and we’re hoping to increase that to about £3000, with a coffee morning and other events before the final totals have to be sent in.” NHS 60th Anniversary Commemorative pull-out Connections YOUR AWARD-WINNING NEWSPAPER HAPPY 60 BIRTHDAY! th THE NHS is 60 years old – and we’re celebrating the diamond event in glittering style. What an anniversary! What a long way the health service has come in those 60 years. The NHS didn’t suddenly appear from nothing on 5 July 1948. It also did not create a single new nurse, doctor or bed. Health minister Aneurin (also known as Nye) Bevan merely nationalised the existing system across the UK. The revolutionary change was to make all services freely available to everyone. Half of Scotland’s landmass was already covered by a state-funded health system serving the whole community and directly run from Edinburgh. The Highlands and Islands Medical Service had been set up 35 years earlier. In addition, the war years from 1939 to 1945 had seen a statefunded hospital building programme in Scotland on a scale unknown in Europe. This was On 5 July 1948, Britain led the way in free public healthcare with the launch of the National Health Service incorporated into the new NHS. Scotland also had its own distinctive medical tradition – centred on its medical schools rather than private practice, and a detailed plan for the future of health with the Cathcart report. Even before the launch of the NHS in Scotland, when the White Paper was laid before Parliament in 1944, secretary of state Thomas Johnston said: “There is no question of having to abandon bad services and to start afresh. “Reform in this field is not a matter of making good what is bad, but of making better what is good already.” We in Lothian have always striven to follow that example. We have improved what was good, and Reform in this field is not a matter of making good what is bad, but of making better what is good already Thomas Johnston, former secretary of state, 1944 our “Improving Care, Investing in Change” strategy is already paying dividends in the health and wellbeing of everyone who lives and works in the Lothian area. As a health board, NHS Lothian is spending more than £1.3 billion a year improving services for patients, and bringing treatment closer to where people need them. We’re bringing our acute hospitals right up to date, with new facilities and new specialisms in our university teaching hospitals – the latest of which is St John’s Hospital, serving West Lothian. We’re making sure that communities are well served by facilities in their own areas, such as Haddington, Midlothian and Leith. And we’re playing our part in looking after the area’s elderly people with day care facilities and treatment centres where they live. Working effectively with our partners is helping us all to improve our services, our ways of Healthcare has changed almost beyond recognition in 60 years. Above: Sister Dickson at the former Royal Infirmary of Edinburgh, circa 1945, which has now been replaced by a modern new building, top. From blood donors in the 1950s to state-of-the-art technology, the health service has helped millions over the years working, and – most importantly – our patients’ experiences. That is why we value the working relationships we have built with partners in the four local authorities, the education sector, police, patients, our staff and the many voluntary agencies which operate in the Lothian area. In this special pull-out, we look back at some of the achievements of the NHS and NHS Lothian over the decades – and forward to a bright future in pioneering healthcare. INSIDE: LOOKING BACK OVER SIX DECADES OF INNOVATION IN HEALTHCARE NHS timeline and clinical breakthroughs: 1948 - 2008 Photographs by kind permission of Lothian Health Services Archive Much has changed in healthcare since 1948 – and NHS Lothian has been leading the way 5 July 1948 Day one 1950 The official ‘vesting’ day of the NHS across the UK. The new service promises to provide equal healthcare to all regardless of age, sex or occupation; to provide all services free of charge at the point of delivery and to promote good health rather than only treat bad health. The first intercardiac operation in a Scottish hospital takes place at the Eastern General Hospital on a 21-year-old woman with intractable pulmonary oedema. Nurse giving medicine to a child, circa 1950s Louise Brown is the first baby in the world to be born as a result of invitro fertilisation. The first heart, lung and liver transplant is carried out at Papworth Hospital in Cambridge. 1979 1988 Live liver transplant patients Daniel and Jennifer Foster 1980 The world’s first clinical service for Magnetic Resonance Imaging (MRI) scanning is launched by Dr Francis Smith at Aberdeen Royal Infirmary. During the 1950s, Professor Sir John Crofton and his team revolutionise the treatment of TB at the Royal Victoria Hospital. 1982 1952 1983 Prescription charges (of one shilling) are introduced and a £1 flat rate charge for ordinary dental treatment. Opening of Sighthill Health Centre, Edinburgh, the first of the new generation of health centres. 1956 A causal connection between smoking and lung cancer is established in a study by Richard Doll and Austin Bradford Hill. 1987 The first successful bone marrow transplant on a child takes place in London. 1951 1953 1950 Central Leith health campaign against TB, 1955 25 July 1978 The first case of Acquired Immune Deficiency Syndrome (AIDS) is reported. A large-scale trial of birth control pills is launched. Carol Young 1957 1958 Scottish obstetrician Ian Donald is the first to employ ultrasound scanning to detect problems in the unborn child. A UK-wide breast cancer screening programme is introduced, following a report by Sir Patrick Forrest, Professor of Surgery at the University of Edinburgh. 1989 The internal market is introduced to the NHS – the most fundamental change to the NHS since its inception, bringing in the idea of competition and a market for health services. 1990 Dr Stuart Shaw carries out the UK’s first percutaneous mitral balloon valvotomy at the Western General Hospital. We used to make cones of newspaper during home visits to put the dirty dressings and waste material in! The UK government sets up the national Creutzfeldt-Jakob disease (CJD) Surveillance Unit at the Western General Hospital, to monitor CJD cases. 1991 The first NHS trusts are established in England and Wales. 1992 School medical service, diphtheria immunisation, 1953 A 44-hour week for nurses is introduced. By March 1958, a national chest X-ray campaign had screened 276,526 people. GP services, Edinburgh, circa 1950s We used to carry out research on patients’ diet history using nothing more than a pencil and calculator, which would take a while. There were no computers at our desk then Sheena Douglas, senior dietician 1 November 1994 The Private Finance Initiative (PFI) is introduced to the NHS. The nurse-led minor injuries clinic opens at the Western General Hospital – the first of its kind in the UK. 1994 7 November 1996 The NHS National Donor Register is set up to co-ordinate the supply and demand of organs for transplant. The Maggie Keswick Jencks Cancer Caring Centre opens at the Western General Hospital. It is the first in a network of Maggie’s Centres to open across the UK in subsequent years. 1998 The world’s first fully mobile bionic arm is fitted. The arm was developed at Edinburgh’s Princes Margaret Rose Orthopaedic Hospital. SIX DECADES OF INNOVATION 1959 1967 Scotland proves a world leader in nursing education and research, setting up the first nursing studies unit. British electrical engineer Sir Godfrey N. Hounsfield develops the Computerised Axial Tomography (CAT) scanner. 30 October 1960 Professor (later Sir) Michael Woodruff’s team at the Royal Infirmary of Edinburgh performs the UK’s first successful kidney transplant, with a 49-year-old man receiving a kidney from his twin brother. 1963 The first hip replacement operation is performed. 1963 The world’s first chair in general practice is established by the University of Edinburgh with the appointment of Professor Richard Scott. Doctor holding baby, Edinburgh Royal Maternity Hospital, circa 1930s We may do lots of high-powered things these days, but the simple skills such as helping people to eat a little bit haven’t changed since day one Dietetic manager Christine Johnson 3 May 1968 Donald Ross performs the first NHS human-to-human heart transplant operation at the National Heart Hospital in Marylebone, London. Dental treatment circa 1950s 1999 2006 The Free Personal Care report comes out. The Royal Commission recommends this for older people and the Scottish Parliament introduces it in 2002. The Scottish Liver Transplant Unit at the Royal Infirmary of Edinburgh becomes the first in the UK to offer living donor liver transplantation. 2001 The ban on smoking in public places comes into force across Scotland, making it illegal to smoke in public places that are fully or substantially enclosed. NHS Lothian welcomes the new law, hailing it as probably the single most effective measure ever taken in Scotland to reduce illness and death from diseases such as cancer, stroke and heart disease. The £40 million ward and theatre block, the Anne Ferguson Building, opens at the Western General. The pioneering bionic hand 2002 The first patients are treated in the new Royal Infirmary of Edinburgh at Little France. It fully opens in 2003. 1972 Under the NHS Reform (Scotland) Act, NHS trusts are abolished and absorbed into health boards. June 2004 2007 The £8.5million Leith Community Treatment Centre, above, opens. The first service of its kind in Scotland, it provides a wide range of outpatient and day services. The first paired kidney transplant in the UK takes place. The partner of a patient at the Royal Infirmary of Edinburgh gave one of her kidneys to a patient in Cambridge. The partner of 1972 1973 Herbert Boyer and Stanley Cohen invent DNA cloning. 1974 The Scottish Ambulance Service is launched. July 2007 The culmination of decades of research results in the launch of a new bionic hand by Scottish firm Touch Bionics. The i-LIMB hand looks and acts like a real human hand, with five individually powered digits, and represents a new benchmark in prosthetic devices. The origins of the hand date back to 1963 to a research programme at the Princess Margaret Rose Orthopaedic Hospital to help children affected by Thalidomide. Computerised Tomography (CT) scanning revolutionises the way doctors examine the body. NHS in Scotland Act comes in – the first major reorganisation of the NHS in Scotland since 1948, which establishes 15 health boards and other bodies for a more efficient and fully integrated service. 26 March 2006 2004 that patient donated a kidney was brought north and transplanted in our patient. clearer patients’ rights and enhanced local democracy such as through direct elections to health boards. 2007 16 January 2008 The robotic arm is introduced, allowing pioneering operations to treat patients for fast and irregular heartbeats. The first live liver transplant in Scotland takes place at the Royal Infirmary of Edinburgh Transplant Unit. 2008 The Scottish Government announces its programme for the future of the NHS, based on the principles of mutuality – with patients and the public as partners rather than recipients of care. The action plan for Better Health, Better Care is launched in December 2007. Stronger public involvement is a key theme – improving patients’ experience, Below: Edinburgh foot clinic, circa 1940s. Bottom: Wilma and Jim Kinniburgh, the UK’s first paired kidney transplant patients The NHS today DEVELOPING SERVICES FOR THE 21ST CENTURY THERE are exciting times ahead for health in the NHS Lothian area, with new services being set up close to where people live. A new community hospital is being planned for Haddington in East Lothian. Gerry Power, general manager, East Lothian Community Health Partnership, said: “We are looking to deliver the hospital within the earliest possible time and it is our goal to start work on the site in 2010.” Plans are also well under way to build a new community hospital for the people of Midlothian. The new NHS facility, on a site at Eskbank Road, will have 40 beds for the care of frail elderly NHS Lothian is continuing its tradition of being a pioneering influence in Scottish healthcare patients, and a further 48 beds for the care of elderly people with mental ill health. The new hospital will also have a 20-place day hospital for elderly people with mental ill health, and designated physiotherapy and occupational therapy facilities, as well as some out-patient and diagnostic services. The new hospital is scheduled to open in March 2010. And a new Primary Care Centre in Musselburgh will provide a wide range of community services under one roof in a modern facility. It will have new, improved accommodation for three GP surgeries and a range of healthcare services and clinics. These will include podiatry, physiotherapy, community paediatric services and community dental services, speech and language therapy, clinical psychology school nurse teams and out-patient clinics. Mental health services provided from the Royal Edinburgh Hospital are being examined to ensure patients continue to receive highquality care. The review will consider how services should best be designed to meet patient needs now and in the future. Service users, their families, carers and voluntary organisations all have a say in the process. Plans for a new Royal Victoria Hospital in Edinburgh have been At the forefront of medical research The BioQuarter at Little France is set to become a world-leading research park A MILESTONE development in the history of the National Health Service is taking place right here in Edinburgh. The new BioQuarter at Little France will create thousands of jobs and become one of the world’s top 10 biomedical research centres. The new research park has taken a huge step forward with a major American investment trust – Alexandria Real Estate Equities – joining NHS Lothian, Edinburgh University and other partners on the site. The BioQuarter will be the only research centre in the UK to have a large, modern 900-bed teaching hospital and a world-class medical school as its neighbours. It will connect Scotland to the world’s most important life-sciences markets and become a key site for translational medicine. The research park sits in 100 acres of land and, when fully developed, will provide 1.4 million square feet of high-tech accommodation in a range of purpose-built pavilions in a parkland setting. The centre will accommodate: ■ The Scottish Technology AcceleratorSM, which bridges the gap between research and commercialisation ■ Bio Hot Rack LabSM, which will offer scientists and researchers short-term access to laboratory space and work equipment to conduct exploratory research ■ Innovation Centre, which will house emerging and mid-stage companies working in a collaborative environment. This development will be in tandem with the creation of the Scottish Centre for Regenerative Medicine on the park. Edinburgh BioQuarter is at the heart of the Edinburgh Science Triangle, counting the Roslin and Moredun Research Institutes as its neighbours. The Scottish Centre for Regenerative Medicine is the latest addition to the University of Edinburgh’s 12 world-class research centres in the College of Medicine and Veterinary Medicine. It is focused on the development of regenerative medical therapies for the treatment of diseases such as cancer, liver disease, Parkinson’s disease, diabetes and spinal cord injury. The centre will move to a new £59 million building within the Edinburgh BioQuarter research park development from 2010. given the go-ahead. NHS Lothian has announced the approval of the outline business case, a key stage in the development process set out by the Scottish Government. The new Royal Victoria Hospital will be one of the first NHS hospitals in Scotland to provide 100 per cent single rooms for patients. The hospital is expected to be completed in 2012. NHS Lothian has also submitted detailed proposals for a new Royal Hospital for Sick Children to the Scottish Government. If approved, the new hospital will be built at Little France beside the Royal Infirmary of Edinburgh. Join us as we celebrate A SERIES of events is planned across NHS Lothian to mark the NHS’s 60th birthday. Open days: we’re having open days at each of the major hospitals within Lothian where we will showcase our innovative work. These will be organised throughout the year. Exhibition: we’re pulling together an exhibition of photography and other items/ memorabilia from the past six decades. This will travel round our sites. The Medical Staff Committee at the Royal Infirmary of Edinburgh is also planning its own exhibition, which will tour round the major hospitals across the University Hospitals Division. Art committees at major sites are also planning to mark the anniversary. The RIE Art Committee is opening an exhibition on 5 July entitled “Narratives” which comprises five installations of historic bed plaques from the former RIE. The RIE Main Mall also has a timeline which has recently opened which shows the history of the RIE. NATIONAL WEBSITE Catch up on what’s happening across Scotland to celebrate 60 years of the NHS at www.60years ofnhsscotland.co.uk