2007-2008 Annual Report

Family Service Association
years of strengthening lives
Strengthening individuals, families
and communities since 1953
O U R
M I S S I O N
To protect, maintain, strengthen,
and enhance individuals, families,
and children and their social and
psychological functioning.
O U R
V I S I O N
Strong communities of healthy
individuals, families, and children.
FAMILY SERVICE ASSOCIATION
2008 ANNUAL MEETING AGENDA
WELCOME
Francis J. Sullivan, Esq., President, Board of Directors
INVOCATION
Rebecca J. Kerchner, J.D., Th.M.
1st Vice President, Board of Directors
LUNCH
ANNUAL AWARDS
Family of the Year
The Family of Austin Briel, Levittown, PA
Corporate Citizen of the Year
Magellan Behavioral Health
Accepted by: Robert M. Waters, MSSW, National Vice President,
Public Sector Management of Magellan Health Services
Family Builder of the Year
Russell Johnson, President & CEO
North Penn Community Health Foundation
GUEST SPEAKER
Mary C. Kohut, Executive Director
Pennsylvania Mental Health Consumers Association
“Recovery--We Are the Evidence”
ADJOURN
FAMILY SERVICE ASSOCIATION
2008 ANNUAL AWARD HONOREES
FAMILY OF THE YEAR
Tara and Austin Briel exemplify how perseverance and trust in the therapeutic process can bring about positive
change in a child’s life. Austin came to FSA in 2002 after being bounced from school to school for disruptive
behavior. Austin was tested by an FSA Psychiatrist and diagnosed with ADHD. He began medication while
Tara became diligent in working on behavior modification at home. Tara and Austin’s case manager worked to
find the best school environment for Austin. Once Austin started at his new school, his life greatly improved;
he was able to be in a classroom with other children with similar issues. Austin’s behavior problems have
decreased, and he enjoys school. Tara’s commitment to working with FSA staff and school personnel has
allowed Austin to thrive, learn, and meet all of his therapy goals. For their dedication to strengthening their
family, we honor them as the 2008 Family of the Year.
CORPORATE CITIZEN OF THE YEAR
Magellan Behavioral Health, part of the national Magellan Health Services, is a diversified specialty health care
management organization supporting individuals and families in improving the quality of their lives. Through
various partnerships, Magellan develops innovative, flexible, and effective programs that empower consumers and families to build their resiliency skills and facilitate recovery from mental illnesses. In Bucks County,
Magellan and FSA work together to provide high quality mental health treatment, to develop new programs to
meet local needs, and to support consumers during their journey toward recovery. Magellan is also involved in
numerous charitable activities locally and nationally including sponsorship of Children’s Mental Health
Awareness Week. They have been a long time Ace Sponsor of our Drive for Youth Golf Outing and an
Annual Meeting donor. We are pleased to recognize Magellan Behavioral Health as the 2008 Corporate Citizen
of the Year.
FAMILY BUILDER OF THE YEAR
Through their grant making, the North Penn Community Health Foundation has made it possible for nonprofit organizations in Bucks County to develop and expand services for individuals with health and human
service needs. Their support of Family Service Association’s Older Adult and HIV/AIDS programs has
insured that individuals struggling with serious health issues and disabling conditions continue to live safely and
independently in the community. The Foundation has extended its impact by establishing The North Penn
Nonprofit Academy which offers professional development opportunities to build the leadership capacity of
key organizations in Bucks and Montgomery Counties. Recently, the Foundation provided agencies with an
opportunity to complete the nationally recognized Core Capacity Assessment Tool (CCAT). The CCAT results
provide a road map for each participating agency to improve its services to vulnerable populations. We are
pleased to recognize Russell Johnson and the North Penn Community Health Foundation as the 2008 Family
Builder of the Year for their contributions to the nonprofit sector in Bucks County.
FAMILY SERVICE ASSOCIATION
PREVIOUS AWARD HONOREES
FAMILY OF THE YEAR
Nicole Fairfield and Family, 2007
Penny Bullaro and Family, 2006
Rachel Callahan and Family, 2005
Monica Wooden, 2004
Linda Waters and Family, 2003
Cheryl Clark and Family, 2002
Francis Rearick and Family, 2001
FAMILY BUILDER OF THE YEAR
Vincent J. Volpe, Bucks County Transport, Inc., 2007
Dr. Broadus Davis, Bristol Borough School District, 2005
Sally Fabian, Bucks County Health Improvement Partnership, 2004
Robert E. Cosner, The Bucks County Children and Youth
Social Services Agency, 2003
Nancy Hunziker, Bucks County Head Start, 2002
William D. Ford, Department of Juvenile Probation, 2001
CORPORATE CITIZEN OF THE YEAR
Matrix Development Group, 2007
Univest Corporation, 2005
Charon Planning, 2004
Bucks County Courier Times, 2003
Jones Apparel Group, 2002
Kravco Company, 2001
LIFETIME ACHIEVEMENT AWARD
Meenan Oil Co., 2001
FAMILY SERVICE ASSOCIATION
2 0 0 7 -2 0 0 8 YEA R IN R EV IEW
As we look back on our past 55 years of service, we see a common theme. People’s needs change and so must Family
Service. Each year we review/revise our goals and objectives to insure that we will be responsive to the community
while remaining true to our mission. In 2007-08, many programs expanded and changed in order to meet the changing
needs of the community. Here are a few highlights:
The success of our Parents as Teachers (PAT) program
led to an increase in referrals from partner agencies, and
now PAT serves families with children under the age
of five in all parts of Bucks County. In Warminster, a
Spanish speaking parent education group was formed
and meets weekly. Members support one another, and
together they become stronger parents who are able to
prepare their children to start school ready to learn.
For many years our parent support group at the Kelly
Family Center in Bristol Borough has successfully
encouraged, educated, and given hope to parents who
want better relationships with their children. We started
a second group in Bristol Township Schools to prevent
child abuse by helping participants manage emotional
stress and resolve common parenting problems.
We expanded our Behavioral Health Services by adding
a tobacco dependency component to our Wellness
program. We now have a Certified Tobacco Treatment
Specialist on staff to help people live healthier lives.
Reacting
to the number of people we see who are
struggling with both mental illness and substance
abuse, we have moved toward becoming certified as a
Co-Occurring Competent Facility. As such, we use a
“no wrong door” approach that increases access to care
for people with both conditions and integrates mental
health and substance abuse treatment to more effectively
support their recovery goals.
Our highly successful Ways to Work program completed
its 100th loan this year. That’s 100 working parents who
have used this program to get reliable transportation,
establish or improve credit, and journey down the road
of economic self-sufficiency.
In conjunction with a Community Advisory Committee,
the School Outreach Program organized their first
Community Day. The program connects Liberian and
other immigrant families to each other and to numerous
services. Parents in the program have formed positive
relationships with school personnel, and their children
have improved classroom behavior and academic
success.
Our
two largest fundraising events—the inaugural
Cruise the Village and our 9th Annual Drive for Youth
Golf Outing—raised over $80,000 to enable FSA to
continue life-changing programs for children and their
families.
Parents
continue to struggle to keep up with the
increased cost of clothing and food. This past year, over
1,200 people relied on our food pantries to feed their
families. Thankfully, more neighbors responded to those
needs with donations. Area businesses and groups held
collection drives to provide our families with essentials
such as food, diapers, clothing, school supplies, and
books.
We expect our community to hold us accountable
for providing quality services and for being fiscally
responsible. We take this responsibility seriously. And we
could not serve the community well without your support.
Here’s to many more years of strong communities of
healthy individuals, families, and children.
A MESSAGE TO OUR FRIENDS
I
n these uncertain economic times, we are humbled by your support. While everyone has been touched to some
extent by the recent stock market rollercoaster, it has been so gratifying to see that our neighbors still step up to help
those less fortunate than themselves.
--Looking forward, we know there is even more we can do to help seniors like Edith who struggles to make do
on her limited income and is confused by all the paperwork she must complete just to pay for her doctors and
medicines. We can show Edith how to manage the chores of everyday living and stay in her home.
--Well aware of the correlation between physical and emotional health, we will expand our offering of wellness
programs. In the few months since the start of our Tobacco Dependence program, we have already seen success
stories like that of Joan who previously smoked 200 cigarettes per week…and has now totally stopped smoking!
--Everyone benefits when young children have a good, healthy start; they are much more likely to grow up to be
positive, contributing members of our community. We are glad to be part of six year old Luke’s success. He was
failing school. Luke’s parents did not speak English well; but once we connected them with a translator, they took
Luke to the right doctors who identified a medical issue that was interfering with his ability to concentrate. Luke’s
grades have improved, and he loves school now!
--Every day we work with our neighbors who are in need of services, but don’t know where to turn. FSA is well
aware of the unique needs of immigrant families, grandparents raising their grandchildren, and parents working
multiple jobs just to make ends meet--and FSA is ready to help.
Yes, these are trying times—more than ever our clients appreciate FSA programs; we are in their homes, in their
schools, in their communities. Families are truly grateful that FSA is right where they live.
Through it all, we are deeply grateful for your continued generosity. Truly, it is only with your assistance that we can
serve our Bucks County neighbors.
Your support matters.
Francis J. Sullivan, Esq.
President, Board of Directors
Audrey J. Tucker, MSW, LSW
Chief Executive Officer
PROMOTING MENTAL
HEALTH AND WELLNESS
All her life, Veronica
was a victim of abusive
relationships. She was
sexually abused at the
age of 7 by one of her
mother’s boyfriends. As an
adult, her own boyfriends
were physically abusive to
her, including the father
of her two boys, Joey
and Michael.
After many years,
Veronica found the
strength to end that
relationship. But not
before it cost her
a job, her family’s
health insurance, and
her own emotional
well-being. She was
anxious, stressed
about caring for
her sons, and very
depressed.
To feel better,
Veronica drank
every day and
would binge and
purge. Often, she would get
high just to drown away the hopelessness she felt.
Veronica came to Family Service looking for a quick
fix for her anxiety and
depression. She
thought if she had the
right medication, she
would feel better. But
she couldn’t receive
medications without
seeing a therapist, and
although reluctant at first,
Veronica eventually found
that talking made her feel
better. She began to see
the connection between
her upbringing and the
mistakes she was making
with her own sons. Her
therapist taught her better
ways to cope with anxiety
and depression. Veronica
stopped drinking and other
harmful behaviors.
In less than a year, Veronica
is feeling better and is much
more confident. She supports
her family financially and
emotionally. She continues
with her own personal
treatment, and joined one of
our support groups. Veronica
made friends in the group and is
helping other women who are struggling like she did.
“I found confidence and control of my life. I am happy to be on my own and supporting
myself and my family.”
REDUCING SUBSTANCE ABUSE
This past spring Jennifer was coming into The Teen
Center on Friday nights, usually with friends. One
evening, her friend Jane pulled a Teen Center
counselor aside and said “Jennifer is headed for a lot
of trouble. She’s
hanging out with
new kids who are
older than us, and
she’s planning on
drinking and using
drugs with them.
She’s supposed to
stay at my house
tonight. I’m telling
you because I’m
worried about her, and
I think I should call her
parents.”
Jane was putting herself
in a very difficult
position. She knew
Jennifer would be very
angry and might not
speak to her again. Our
counselor praised Jane
for the difficult choice
she was making and stated
that she, too, would talk to
Jennifer.
And when Jennifer found out that Jane had called her
parents, she was very angry. Jane explained that she did
it because she “cared”.
When Jennifer’s parents arrived
at the Teen Center the counselor
met with the whole family for
over an hour. This session was
just the start; the Teen Center
counselor referred Jennifer’s
family to our Behavioral Health
Program for ongoing family
therapy.
The Teen Center was there
to help Jennifer refuse
substances, talk through the
problems of having older
friends, see the real value
of her friendship with Jane,
and work through the angry
response of her parents.
Additionally, the Teen
Center counselor was able
to support Jane, who was
mature and caring enough
to put her friendship on
the line to do the right
thing.
In a private counseling
session, Jennifer played
down the significance of
what she was about to do. She stated she didn’t have to
use substances to hang out with older kids but that it
“was my choice.”
“The Teen Center saved my friend, her family, and our friendship.
I’m glad I had someone I trusted to help me and Jennifer.”
INCREASING OPPORTUNITIES
FOR ADULTS
“Mom, I’d rather walk to school than be late because our car is always breaking down!”
That’s what Jake told Kerry after he and his brother
Zack were late for school for the fifth time that month.
Kerry’s car kept breaking down. Frustrated with
being late for her own job and out of money to keep up
with repairs, Kerry heard about the FSA Ways to Work
program and decided she needed to do something to
improve her situation.
Kerry was thrilled when she qualified for the program,
secured a low interest loan, and bought a more
dependable car. And she was surprised how much
more she got out of the program.
“I never thought I had the money to even consider
buying a new car. I just kept repairing the one I had.
But with Ways to Work, I knew exactly how much
money I had to budget to make that car payment. I
had never looked at my finances and budgeted any
of it before. And through this program, I received
new school supplies and backpacks for my boys and
was helped with the holidays—which are always a
tough time.”
Having a reliable vehicle, Kerry increased her hours
at work, began going to school herself, and now
has no trouble getting Jake and Zack to school on
time.
Kerry paid off her Ways to Work loan in May.
And because her credit score increased over 100 points, she was able to
negotiate a loan with her own bank and purchase a newer, even better car than before.
“This is a wonderful program. It helped me in so many ways.”
PREPARING CHILDREN & TEENS
FOR THE FUTURE
Michelle wasn’t happy
living in a small
house with her father,
stepmother, stepsister
and three half-sisters.
She resented her father
and stepmother for
what she felt was unfair
treatment compared
to her brothers and
sisters. Michelle’s
father often expressed
his disappointment,
frustration and shame
towards his daughter
for not living up to his
expectations. Michelle
felt unloved.
So Michelle gave up, left home to live with nearby
relatives, and started skipping school.
In April, Michelle found out she was in danger of
failing the ninth grade. When she told her father, he said
he wouldn’t pay for her to go to summer school. Again,
she felt she had failed him.
A school counselor recommended family counseling
for Michelle and her father. It was in counseling that
Michelle learned about the sacrifices her father made
fleeing Liberia to come to the US in order to create
a better life for
the family. She
also learned how
his employment
experiences and
current third
shift schedule
were strategic
choices he made
to balance
supporting
the family
and providing
childcare for her
pre-school-age
siblings.
On the other
hand, her dad
learned to appreciate the pain his daughter felt as a result
of his insensitive words and actions, and why she felt
so uncomfortable living at home. Michelle’s dad asked
her to return home. He arranged for a tutor to help
Michelle pass the ninth grade.
While Michelle did attend summer school, her father and
stepmother also enrolled her in a summer enrichment
program. Michelle enjoyed and thrived in her summer
experiences, and this September started her sophomore
year of high school!
“I’m happy my dad agreed to the counseling. It was the only place we were able to really
talk to each other and come to an understanding. If I had failed my freshman year, I was
going to drop out of school. I’m so glad I didn’t make that mistake.”
PROTECTING THE ELDERLY
Imagine being 66 and moving into your own apartment
and living on your own for the very first time!
see Anna twice a day. George felt relieved knowing his
sister would be in good hands.
This was the case for Anna who is bipolar and also
suffers from seizures. Anna had lived a sheltered life,
so when her mother died two years ago, only Anna’s
brother George was left to care for her.
A SeniorReach counselor came to visit Anna each week
and taught her how to be comfortable communicating
with others and to not be afraid to leave her house or let
others in to help her.
Anna had severe
anxiety and never
left her house-unless it was via
an ambulance
taking her to the
hospital. She never
let anyone into the
house. When she
was anxious, she
would scream, hit
or throw things at
people. Sometimes
Anna wouldn’t
bathe or eat, and
she would never
visit a doctor.
One day, Anna fell and was taken to the hospital. When
she threatened to harm her herself, Anna was put into
the inpatient psychiatric unit and placed on appropriate
medications.
In the meantime, George was worried because an
upcoming surgery wasn’t going to allow him to care
for his sister on a daily basis. Not knowing what to
do, George contacted the Area Agency on Aging who
referred him to FSA’s SeniorReach program. A case
manager helped George find a home health aide to come
After just two
months, Anna was
seeing her counselor,
a nurse, and a
geriatric psychiatrist
regularly. Anna was
yelling less, laughing
more, and staying on
her medications.
George recovered
from surgery and was
able to spend time
with his children.
But, realizing his
mother’s house was
too much work
for Anna, he asked
SeniorReach to help find better housing for his sister.
In early June, Anna, along with her case manager, left
her house in a vehicle other than an ambulance for the
first time in two years, to meet with the Bucks County
Housing Authority to apply for senior housing. Her
meeting went so well that Anna is planning on moving
into her own place in another month. At her new home,
she will have access to case management services that
will help her to live well--independently--for the first
time in her life.
“I don’t know where I’d be without you! I’m getting my own apartment. All my own.”
IMPROVING THE QUALITY OF LIFE
FOR PEOPLE WITH HIV/AIDS
Larry has been HIV positive
for almost a decade. Last year,
he was arrested for a DUI
and was sent to an inpatient
rehabilitation facility where
he heard about FSA’s HIV/
AIDS Program.
When Larry first came to
FSA, he told us he had
never seen an HIV specialist
and was not taking any
medications for his disease.
He was fatigued and not
feeling well at all.
Larry was not eligible
for medical assistance
because he was
employed. Through our
Care Outreach Program,
Larry’s medical case
manager connected
him with an Infectious
Disease Doctor at a
free clinic nearby.
It was here that Larry
learned his HIV status had progressed to AIDS.
In addition, Larry was told he was battling a staph
infection.
His case manager helped Larry enroll in the Special
Pharmaceutical Benefits Program in Pennsylvania.
Larry started the medications but then
had to deal with the severe
side effects they cause:
nausea, diarrhea, cramping,
disturbed sleep, etc. His
doctor recommended that
Larry stop working and
apply for Social Security
disability. He once again
relied on his case manager to
help him with the paperwork,
and she connected him with
a lawyer to assist with the
process.
His stress has been reduced
significantly now that Larry is
receiving proper medical care
and his disease is under control.
He takes his medications
regularly which is vital to
rebuilding his immune system.
Larry is now able to focus on his
future.
He joined our HIV support group
where he has met others who are
battling similar issues in trying to
live with this disease.
He is receiving services in our Outpatient Behavioral
Health program to address his substance abuse issues.
Larry also learned how to rebuild his relationships with
his family.
“I feel empowered! I’ve come to understand not only myself better, but how others deal
with this disease on a daily basis. I’ve learned about being empathetic to other people and
to not be so afraid of others’ reactions.”
STRENGTHENING COMMUNITIES
For many families, asking a person for
help is difficult. However, when you
are not the only one seeking assistance,
you feel better about it.
This is the situation for many of the
families who partake in FSA services.
Whether it be through monthly Family
Nights or the Annual Family Fest in
Bristol Borough, a parenting group in
Warminster, or a Family Community
Day for immigrant families in Bristol
Township, group activities provide a
sense of support and safety for our
neighbors who need help.
Parents find that our groups and
community activities give them the
opportunity to meet other parents,
connect to school personnel, spend
quality time with their children, and most importantly,
obtain information about services and help they need.
Here are some ways our neighbors benefitted from our
community-based services:
• Ray told us Family Nights showed him inexpensive
and easy ways to have fun at home with his son, Sam.
• Jose was referred to a program that helped pay his
heating bills.
• Maria received much needed school supplies and
books for her children.
• 25 teens enjoyed a Thanksgiving meal together with
their friends, thanks to volunteers from a local church.
• 400 people attended Family Fest where children
played games and made crafts, while their parents
found ways to keep their kids safe, enrolled their
children in free health insurance programs, received
educational information, and much more.
For families who are struggling and isolated, a network
of care that is neighborhood-based and culturally
sensitive is the best way to strengthen their lives and
their communities.
• Carlos and Juanita started a play group for their
children after they met other parents at a parenting
group.
“I was always too tired after work to play with my daughter. So, I thought I was too tired to
go to Family Nights, but my daughter kept bugging me to go. Now, we both look forward
to that special time together.”
FSA...STRENGTHENING LIVES IN ALL OF
BUCKS COUNTY
BEHAVIORAL HEALTH SERVICES FOR CHILDREN and ADULTS
Psychiatric Services
Co-Occurring Mental Health/Substance Use Disorders
Substance Abuse Treatment
Individual, Family, Child, and Group Therapy
Supportive Case-management Outreach Team (SCOT)
School-based Counseling
Upper Bucks Office
Quakertown
CHILD & ADOLESCENT SERVICES
Families and Schools Together (FAST)
LINKS Family Reunification
Parents as Teachers (PAT)
Pennsylvania Family Support AllianceTM
The Teen Center
ADULT SERVICES
Counseling
Ways to Work
OLDER ADULT SERVICES
Care Management and Counseling
Case Management for The Bucks
County Housing Authority
Guardianship
SeniorReach
HIV/AIDS SERVICES
Bucks CARES
Care Outreach Program
Healthy Relationships
Medical Case Management
Central Bucks Office
Doylestown
COMMUNITY BUILDING INITIATIVES
Bristol Borough Community Partnership
Kelly Family Center
Family to Family Initiative
BUCKS VILLA, INC.
FSA Headquarters
Langhorne
Lower Bucks Office
Kelly Family Center
Bristol
The Teen Center
at the Oxford Valley Mall
Langhorne
FISCAL SUMMARY
Family Service remains well positioned to serve individuals and families.
More than $.90 of every dollar goes directly to clients.
Fiscal Year 2007-2008
Total Funding: $5,330,621
Where The Dollars
Come From
ts
ac
ntr
te
riva
Co
P
5%
e&
tor
s
ou
7%
e
llan
e
isc
M
ft S
ri
Th
Fundraising 2%
United Way 5%
Government
Contracts 44%
Client, Service, Insurance Fees 37%
Su
Pro bstan
gra ce
ms Abu
6% se
Tre
Wa
atm
ys
to
en
t
Wo
rk
3%
Where The
Dollars Go
Case
36%
ment
Manage
%
s
ice
r
nio
Se
rv
Se
7%
6
ter
n
e
yC
il
Fam
% er 2%
ral
e
2
n
t
e
Ge
tor Cen
eK
&
S
h
n
t
t
f
T
e
n
ri
me
Th he Te
e
g
T
na
Ma
5%
elly
s
Program
General Counseling
31%
Chil
d Ab
An audited financial statement is
available upon request.
use
P
Prog reventio
n
ram
s 2%
WHO DO WE HELP?
In the past year, FSA strengthened the lives of 6,177 people. Many clients chose to share their demographic
information with us. Here is just a snapshot of those people:
were
56% of clients
13% of clients wer
WOMEN.
17% were CHILDREN under the age
e HISPANIC or LA
TINO.
of 12.
20% of clients
were TEENS
between the a
ges of 13-17.
an annual income of
54% of clients earned
under $19,999.
9% were SENIORS over the age of 65.
AN
IC
ACK or AFRICAN AMER
16% of clients were BL
and 1% were ASIAN.
8% of clients reported SPANISH as
their
primary language and 4% reported
RUSSIAN.
CHARITABLE GIVING
Charitable giving is one of the most important and rewarding ways people can make a difference in their
communities. Family Service Association appreciates the support of caring individuals, neighbors, businesses,
foundations, corporations, civic clubs, religious groups, government agencies, and other service organizations in
fiscal year 2007-08.
INVESTOR
The Estate of John Cocci
First Federal of Bucks County
Don & Marilyn Hayden
Edwin T. & Cynthia S. Johnson
Jones Apparel Group, Inc.
Magellan Behavioral Health
Matrix Development Group
Peddler’s Village, Inc.
Renaissance Benefit Advisors
Michael & Susan Wert
Nelson Brothers
Neshaminy Electrical Contractors, Inc.
Network Courier Systems
Newtown Exchange Club
Newtown Presbyterian Church
Nordon, LLC
Kevin & Erin O’Neill
Betsy & Douglas Rendall
Susan & Scott Schwebel
Michael & Ann Sneed
SPAN Packaging Services
St. Mary Medical Center
PATRON
Francis & Rosemary Sullivan, Esq.
Anonymous
Thompson Networks
David & Brenda Bass
Audrey & Thomas Tucker
BP Environmental Services, Inc.
Sherrilyn & John Turco
Darrin & Cheryl Brown
Larry Waldman
Bucks County Technology Park/ASI Wheelabrator Falls, Inc.
Doylestown Wealth Management, Inc. Cathleen Wittig
First National Bank and Trust
Max Yaffe
Company of Newtown
Fulton Bank
SUSTAINER
Hill Wallack, LLP
Commerce Bank
Kampi Components Company, Inc.
Sheila & William Dawe
Rebecca & Kevin Kerchner
Ellis Coffee Company
Peter & Marci Kuzma
Joseph Feilmeier
Lace Silhouettes Lingerie
Steve & Jeanne Haeckel
Lopez, Teodosio & Larkin, LLC
Karen Hall
McCafferty Auto Group
Harris Fuels, Inc.
James & Joanna McDonald
The Hibbert Group
McGrath Construction
Ivymor Contractors, Inc.
Moldamatic, LLC
John Kistler
Mellon, Webster & Shelly
Margaret & Raymond Mohr
Northeast Plastic Supply Co.
John & Carol Small
Kord & Alice Spielmann
FRIEND
Anonymous (4)
Bedwick & Jones Printing
James & Donna Betz
William & Helen Boyle
Christopher Brill
Bristol Lioness Club
Bristol Presbyterian Church,
Mission Fund
Wendy Brown
Bucks County Bank
The Bucks County Health
Improvement Project, Inc.
Thomas & Karen Buroojy
Capital Planning Advisory
Group, Inc.
The CEI Group
Charter Management
Coldwell Banker Hearthside
Realtors/Carol Mayhew
John Connor
Michael Conti
Pasquale & Diane Croce
Robert Day
Martin & Patricia Devlin
Duane Morris LLP
“There are several reasons we support Family Service; I will mention just two. Their
dedicated staff serves a great number of people so well, and Family Service is an
exceptionally well managed social service agency. This combination is important to us.”
~Edwin & Cynthia Johnson
CHARITABLE GIVING
FRIEND continued
Michelle Edwards
Exit Team Realty
Federated Lending Corporation
Brendan & Carol Fenton
James Fleming
The Flynn Company
GE Infrastructure
Gilmore & Associates, Inc.
Harriet Gindin
Gould, Yaffe and Golden
Max & Jo Gross
Frank & Sharon Guthier
Ingrid Hammond
Headstrong, Ltd.
Richard & Sarah Henriques
Hopewell Valley Community Bank
Edgar & Tina House
David & Charlotte Johnson
Johnson, Kendall & Johnson
Bronwyn Jones & Charles Ponciroli
Paul & Florence Kawoczka
Jack & Hart Kay
Judith Kelly
Keystone Mercy Health Plan
Rick & Lynn LaBerge
Jay Lieberson
Dorothy Lubkay
Linda Manzo
Marziani Associates
James Mattie
Arthur Mayhew
McCaffrey’s Market
Merrill Lynch/Jon Rosenwald
MileStone Bank
National Associates Doylestown, Inc.
Barone Associates Management
Consulting
Bayada Nurses
Herbert Bell
Bensalem School District
Kathleen Bergmann
Theodora Berlatsky
Border’s Books and Music
Donna Borghise
Bowen Pharma Consult
Marianne Bowers
Bristol Moose Lodge #1169
Bristol Township School District
Brokerage Concepts
Duane & Joyce Buck
Bucks County Conference and
Visitors Center
Bucks County Opportunity Council
Bucks County River Country
Joann Buttari
Paul Carroll
Central Bucks East High School
Christine’s Restaurant
Linda Civitello
Comcast Cable
DONOR & IN-KIND PARTNERS J. David Crowley
Kim Dalkara
Anonymous (3)
Darden Restaurants
Addisville Reformed Church
David Craig Diamonds &
American College Admissions
Fine Jewelry
Consultants
Kathleen DeCato
Alan Anderson
Dick’s Sporting Goods
ASPARAS
Robert Didio
Athletic Shoe Shop
A. Benjamin Dove
Eugene Bachtle
European Home Collections
Richard Baigis
Michelle Evans
Baring Absolute Beauty
Nottingham Insurance
Bonnie O’Boyle
Dale Papovitch
Perfect Move, Inc.
Marlene Piasecki
Janet Price
John & Cheryl Rice
Roddy, Inc.
Rev. Gerald C. Ronan
Jeannette Rosen
Rita Sappenfield
Joseph Sculley
Gloria Seacrist
Lenore Sherman
Betty Sides
Kristi Skinner
John & Nancy Sullivan
TMA, Bucks
The Honorable Robert M. Tomlinson
Univest
US Food Service
The Honorable Clyde Waite
Waste Gas Fabricating Co., Inc.
Timothy & Mary Whitten
“FSA does such important work and that is why I support them. It warms my heart to be
a little piece of each success story.” ~Louis Altomari, Northeast Plastics
CHARITABLE GIVING
DONOR & IN-KIND PARTNERS
continued
Family Service of Chester County
Pauline Felotoirch
David Flood
Bella Forman
Fox and Roach Realtors
FSA Staff
Funnel Cakes N More
Lauren George
Kristin George
Lisa George
Isabel & Tony Godwin, Esq.
Golden Knitters from Heathergate
Golf Galaxy
Denise Gormley
Leanna Graham
Charlene Gumkowski
Glenn & Barbara Hains
Christina & Michael Hall
Hall Family Chiropractic Inc.
Emily & Wick Hannan
Joy Hardin
Shirley Hart
Gertrude Heater
Holt’s Cigar Company
Home Instead Senior Care
Paul & Kathy Horwatt
The Hotel Hershey
Greg Hufner
Terri Ivers
J & J Staffing Resources
Janssen, Division of Ortho-McNeilJanssen Pharmaceutical, Inc.
Walter & Polly Jamison
Lynda Johnson
Cintra Jones-Browse
Beverly Kantner
Lillian Kase
Ann King
Marcella Kohl
Mark & Denise Kolber
Sandy Krotowski
LongHorn Steakhouse
Joseph & Linda Lutes
Albert Machlin
Arthur Mancuso
Rory Martin
Barbara McIntyre
Linda Mettler
Arlene Midash
Douglas Miller
David & Judith Mino
Molden Funeral Chapel, Inc.
Christine Muller Krause
Judy Murphy
Sheila Necamp
Newtown Athletic Club
NGA, Inc.
Northtec LLC
Olive Garden
Donna Park
Steven Pechter
Pennsylvania Association of School
Retirees, Bucks Chapter
Roberta Perlman
Philadelphia Phantoms
Philadelphia Society for Services
to Children
Philips Foods, Inc.
Bonnie Piestrak
The Profero Group
Frances Raiford
Red Lobster
Robinson Luggage Co.
The Rose Group
Adina Rosenberg
Linda Rowe
Allan Rubin
Sesame Place
Melinda Shorday
Stephanie Sides
Soroptimist International of Indian
Rock, Inc.
The Honorable Arlen Specter
Spikes Trophies, Ltd.
Timothy Stambaugh
Steen Outdoor Advertising
Robert Sumner
Joseph Supon
Martin & Susan Sutton
William & Melinda Tally
Target
Toys for Tots, USMC
Verispan, LLC
Margaret Wentz
Nicholas Wright
Yardley Country Club
Yardley Inn
Nancy Ziemba
John Zimmerman
“By supporting FSA, whether it be financially or through volunteer activities, we feel
honored to be part of an organization that enables ordinary people to achieve extraordinary
results in our community.” ~Don and Marilyn Hayden
CHARITABLE GIVING
Charitable Gifts in Honor and Memory of:
KATHLEEN MCGEEVER
Jeannette Rosen
Adina Rosenberg
Paul B. Carroll
LUCILLE TRENCH
Nicholas O. Wright
Arthur Mancuso
Ann King
Christine Muller Krause
Douglas Miller
A.B. Dove
John J. Zimmerman
AUDREY J. TUCKER
Rev. Gerald C. Ronan
SHEILA E. DAWE
Allan & Francine Block
FDR MIDDLE SCHOOL
Paul & Kathy Horwatt
STEPHANIE WILL
Linda Civitello
LARRY M. BLACKER
Home Instead Senior Care
MILLIS COOPER
Dwayne Faulkner
GRANTS & CONTRACTS
Morrisville School District
AIDS Activities Coordinating Office
North Penn Community Health Foundation
Alice B. Johnson Foundation
Pennsylvania Commission on Crime and Delinquency
Bristol Borough Government
Bristol Township Community Development Block Grant
Pennsylvania Department of Health
Pennsylvania Department of Public Welfare
Bucks County Area Agency on Aging
Robert Wood Johnson Foundation
Bucks County Behavioral Health System
The Pew Charitable Trusts
Bucks County Children and Youth Social Services Agency
Bucks County Department of Mental Health/Mental Retardation PHMC-Health Promotion Council of Southeastern PA
Bucks County Division of Human Services
Twenty First Century, Morrisville
Bucks County Drug and Alcohol Commission, Inc.
United Way of Bucks County
U.S. District Court, Eastern District of Pennsylvania,
Bucks County Housing Authority
Bucks County Workforce Investment Board, Inc.
Probation Office
Children’s Trust Fund
City of Philadelphia/Office of Housing and
Community Development
FACT Bucks County
Janssen, Division of Ortho-McNeil-Janssen Pharmaceuticals, Inc.
*************************************************************************************
United Way Support
United Way of Bucks County * United Way of Mercer County * United Way Pioneer Valley, Inc.
United Way of Southeastern Pennsylvania * United Way of Tri-State
We have made every attempt to recognize all our generous donors, grants, and contracts during the past fiscal year. Some donors are not listed because they have asked to remain
anonymous. If your name should appear and does not, please contact our Director of Philanthropy at 215.757.6916 ext. 208. Thank you for your support.
OUR BOARD OF DIRECTORS
Francis J. Sullivan, Esq., President
Margaret M. Mohr, First Vice President*
Rebecca J. Kerchner, JD, Second Vice President
Diane E. Reed, Secretary
William P. Larkin, Jr., C.P.A., Treasurer
David E. Bass+
Michael Conti
Sheila E. Dawe
Joseph R. Feilmeier
James S. Krull
Christopher J. Leskauskas
Michael J. Mattie
Kevin O’Neill
Betsy N. Rendall
Carol Shelly, Esq.*
Michael E. Sneed
Karen Thompson
Cathleen A. Wittig
*Board members who are no longer current, but served during the
2007-2008 term. +Member joined the board during FY 2008-2009.
FAMILY SERVICE STAFF
MANAGEMENT TEAM
Audrey J. Tucker, MSW, LSW, Chief Executive Officer
Kathleen M. DeCato, MSW, LCSW, Director of Clinical Services
Florence Kawoczka, MS, Director of Philanthropy
Nancie M. Miller, Executive Assistant
Douglas Oberreit, MS, Director of Quality Assurance
Marlene Piasecki, MSW, Director of Program Planning & Development
Jeannette A. Rosen, MSS, LSW, Director of Community-Based Services
Suzette Wronka, MBA, Fiscal Director
COUNSELING AND
CASE MANAGEMENT STAFF
April Bacani, BSW
Jill Barnasevitch, RN
Maria Berrocal, BSW
Renee Burger, RN
Kim Dalkara, MSW
Craig Davis-Marsters, MA
Colleen DeSantis, MS
Mechelle Egoavil, BS
Michelle Evans, BA
Dana Feldsher, MSW, LCSW
Tanya Feliz, MSW
Susan Finney, BS
Elizabeth Fredland, MSW, LCSW
Deborah Fusco, RN
Jacqueline Fusco, BA
Nicole Giarratana, BSW
Melissa Gill
Pamela Gory, MSW, LCSW
Linda Grossmuller, RN
Christina Hall, BA
Bridget Hanley, BSW
Jennifer Hathaway, BA
Caroline Hilly-Becker, BA
Sarah Kazimer, BA
Elizabeth Kelly, BA
Sofya Kopylova, MS
Barbara Mannucci, LSW
Kristy Metzger, MHR
Carolyn Moriarty, LSW
Jennifer Nowak, MA
Bernadette O’Connor, MA
Kelly Pagliei, BSW
Geraldine Parrish, MA, LPC, CCDP-D
Linda Pharo, BA
Susan Reibel, BSW
Diane Ritchie, BA
Lester Ross, BS
Eileen Roth, MA
Sharon Rubin, BA
Tracey Sewter-Cohen, RN
Stephanie Shantz, BA
Soo Sung, MA
Allison Taite-Tarver, MSS
Nathan Townsend
Alice Vernon, LPC
Alice Waldeck, RN
Mary Jane Whiteley, MS, LPC
Ann Wise, MEd
Sharon Worthington, MSW, LSW
Lesley Yuhas, BS
Listings reflect staffing as of date of publication.
CONSULTING
PSYCHIATRIST AND CLINICIANS
Waverly Andrews, MD
Tara Bane, MA
Amy Bryant, MA, LPC
Janet Cegelka, PhD
Alaina Davis, MSS, LSW
Eileen Larr, MA, LPC
Miki McPherson, MA
Jesse Menarde, MA
Randi Mittleman, MD
Alexandra Orbino, LCSW
Mindy Rockower, MA
Adina Rosenberg, MCAT, LPC
Mindy Rushbrook, MSS, LSW
Laura Sauerwine, MSW, LSW
Patrick Scaliti, MSW
Cynthia Thee, MSW, LSW
Vijaya Velagapudi, MD
Michelle Warner, MS
Laura Whitman, MEd
Warren Zalut, MD
ADMINISTRATIVE AND SUPPORT STAFF
Herb Andrus
Heather Bolton
Cynthia Brookes
Donna Carter
Joseph Chmielewski
Shea Cialella
Maureen Cullen
Dursun Dalkara
Joceyln Delgado
Christina Devine
Joseph Fry
Nancy Gaynor
Andrea Hamilton
Dolores Harrison
Darci Haun, MSW
Linda Higgins
Barbara Hogan, BA
June Hornberger
Susan Kupperman
Katherine Lavelle
Stephanie Lopez
Denise Misner
Carol Moyer
Linda Moyer, AA
MaryAnn Moylan
Michael Pastorek
Maria Poggioli-Zwilling
Gloria Pontorno
James Queale
Kristi Runner-Mason
Tamara Sharpadskaya, AA
Stephanie Sides, BA
Diane Swearer
Joy Tomlinson
Drucilla VanWright
Shonda Williams
Sue Winston
The Back to School Clothing Drive
suppor ted over 300 children.
Books donated by Borders in Warrin
gton
were distributed to families across
Bucks.
Shoppers and donors at Deja Vu Th
rift
help raise funds for agency progra
ms.
nter enjoyed a
Teens from The Teen Ce
Buffet funded by
dinner at Old Country
donors.
The Drive
for Youth
Golf Outing
recognized an
outstanding
young
woman in our
community,
while raising
funds for youth
programs.
hbors with
Neighbors helped neig
ntries.
donations to our food pa
We’re Committed to the Community…
We’re Committed to You!
Stop by one of our convenient branch offices:
Bensalem
Hulmeville & Galloway Roads (215) 639-3500
Bristol
118 Mill Street (215) 788-6300
Langhorne
126 S. Bellevue Ave (215) 757-5138
Levittown
208 Levittown Parkway (215) 946-7400
16 Highland Park Way (215) 949-3900
New Hope
275 W. Bridge Street (215) 862-5021
Southampton
Southampton Shopping Ctr. (215) 355-5203
Wrightstown
Routes 413 & 232 (215) 598-3178
In addition, we are proud to announce our newest location…
Newtown
295 N. Sycamore Street (215) 504-6201
www.firstfedbucks.com
Libertae
Freedom to Choose
Freedom to Change
CONGRATULATIONS AUDREY TUCKER
A LEADER, A MENTOR AND A MENSCH
30 YEARS OF SERVICE - WE ARE GRATEFUL!
Halfway House for Women
Family House for Pregnant and Parenting Women and their children
www.libertae.org Bensalem, PA (215) 639-8681
Proud to Support Family Service Association
is proud to support the
55th Anniversary of Family Service Association
SAVE THE DATES
Cruise the Village
at Peddler’s Village
April 17, 2009
Drive for Youth Golf Outing
at Yardley Country Club
“But if we spend the vast majority of our time with people
we love and respect – people we really enjoy being on the
bus with and who will never disappoint us – then we will
almost certainly have a great life, no matter where the bus
goes.” ~Jim Collins, author, Good to Great
Audrey,
Thanks for 30 years of driving our bus.
~ FSA Staff
THANK YOU FSA VOLUNTEERS
Joseph Barbagallo
Dan Bates
Lamont Bell
Bee Borges
Michael Borski, Sr.
Bristol Borough Community Partnership Advisory Board
Jessica Carroll
Jane Checchio Vivian Coleman
Sue Doll
Bryan Foley
Rhoda Goldberg
Nancy Jackson
Michael Connor
FSA Board of Directors
Bonnie Halbreiner
Karsaul Josiah
Paul Kawoczka
Thomas Maclin
Rachael Kowalsky
Jackie Martir
John Pisciotta
Karen Sica
Thomas Tucker
Jon White
Linell Hopewel
Claire Kawoczka
Phyllis Kent
Joan Kilroy
Michael Lawlor
Debbie Livingson
Arthur Mayhew Martha McAdoo
Jeri Prendergast
Joe Slight
Jeane Coyle
Dale Gaynor
Marilyn Hayden
Kelly Family Center Advisory Board & Committees
Kimberly Knee
Diana Bullard
Guy Roberts
Donna Szwedo
Chris Vucetic
Shonda Williams
Brian Rodgers
Robert Taylor
Jane Ward
Ambrose Moore
Seena Seiden
Rev. George Tobey
Jennifer Wehrly
Micah Wright
LEADERSHIP
“Leadership is not magnetic personality — that can just as well be a glib tongue. It is not ‘making friends
and influencing people’ -- that is flattery. Leadership is lifting a person’s vision to high sights, the raising
of a person’s performance to a higher standard, the building of a personality beyond its normal limitations.” --Peter F. Drucker
“Leadership is not magnetic
personality — that can just as well
be a glib tongue. It is not ‘making
friends and influencing people’ -that is flattery. Leadership is lifting
a person’s vision to high sights, the
raising of a person’s performance
to a higher standard, the building
of a personality beyond its normal
limitations.” --Peter F. Drucker
Audrey,
We thank you for 30 years of leadership, vision, and compassion for Family Service and the community.
~ FSA Board of Directors
Thank you to our donors
European Home Collections
Gould, Yaffee, and Golden
Bernard Granor
William J. Haines
Edwin T. & Cynthia S. Johnson
David G. Nejako
Roddy, Inc.
Eleanor Rudolph
Bernadette Settino
Joseph S. Smith Roofing
for their support of our Annual Meeting.
YOUR SUPPORT MATTERS
Veronica is emotionally well and a better parent. Larry is managing to live better with AIDS. Kerry is self-sufficient.
Jennifer said no to drugs. Michelle is succeeding in school. Anna is living safely and independently.
What might have happened to them if Family Service wasn’t there to help?
Where would they have been without your support?
For 55 years, FSA has succeeded in strengthening families, helping people,
and changing lives because of YOU!
Your gift truly makes a difference in the lives of over 6,000 of your neighbors each year.
TREASURE
Your gift to Family Service helps to diversify funding, which the agency needs to continue to empower lives in
changing times. More importantly, donations are the ‘seeds of change’ that establish connections between our
donors and those in need.
Family Service transforms gifts into services that change lives. Supporting your neighbors is easy:
* Mail your gifts to our Langhorne office.
* Donate online at www.fsabc.org.
* Come to our events!
* Bequeath a gift to FSA in your will. We also accept gifts of trusts, real estate, and life insurance policies.
* Shop at and donate your gently used items to our thrift store, Deja Vu Thrift in Levittown.
TIME & TALENT
Our volunteers meet new people, act as advisors, and provide important behind-the-scenes support. We work with
individuals or groups to provide rewarding experiences. As a volunteer you will find opportunities to utilize your
talents and serve your community. And volunteering at Family Service is a great way to earn community service or
internship credits for high school or college graduation.
Visit our website, www.fsabc.org, for information regarding current volunteer opportunities.
Contact the Director of Philanthropy at 215-757-6916, ext. 208
to support families through your treasure, time, or talent.
NOTES
Cornerstone Executive Suites
4 Cornerstone Drive, Langhorne, PA 19047
Phone: 215-757-6916 Fax: 215-757-2115
Web: www.fsabc.org E-mail: [email protected]
Central Bucks Office
708 N. Shady Retreat Rd. #1B
Doylestown, PA 18901
Phone: (215) 345-0550
Kelly Family Center
Canal’s End Plaza, Ste. 201G
Bristol, PA 19007
Phone: (215) 781-6602
The Teen Center at the Oxford Valley Mall Upper Bucks Office
Langhorne, PA 19047
450 S. West End Blvd., #3
Phone: (215) 757-7823
Quakertown, PA 18951
Phone: (215) 538-1616