NCR RealScan 75 (7875) User Guide

Transcription

NCR RealScan 75 (7875) Scanner/Scale Release 3.0 User Guide RealScan
7875-1xxx/2xxx
RealScan
7875-3xxx
RealScan
7875-7xxx/8xxx
RealScan
7875-4xxx
16346
B005‐0000‐1085 Issue M The product described in this book is a licensed product of NCR Corporation. NCR is a registered trademark of NCR Corporation. NCR RealPOS, NCR RealPrice, NCR RealScan, NCR EasyPoint and NCR FastLane are either registered trademarks or trademarks of NCR Corporation in the United States and/or other countries. It is the policy of NCR Corporation (NCR) to improve products as new technology, components, software, and firmware become available. NCR, therefore, reserves the right to change specifications without prior notice. All features, functions, and operations described herein may not be marketed by NCR in all parts of the world. In some instances, photographs are of equipment prototypes. Therefore, before using this document, consult with your NCR representative or NCR office for information that is applicable and current. To maintain the quality of our publications, we need your comments on the accuracy, clarity, organization, and value of this book. Address correspondence to: Manager, Information Products NCR Corporation 2651 Satellite Blvd. Duluth, GA 30096 Copyright © 2007 By NCR Corporation Dayton, Ohio U.S.A. All Rights Reserved i
Preface
Audience
This book is written for hardware installer/service personnel, system integrators, and field engineers. Notice: This document is NCR proprietary information and is not to be disclosed or reproduced without consent. ii
References
•
NCR Scanner Programming Tags Needed to set programming parameters in the RealScan 75. (BST0‐2121‐74) •
NCR Scanner/Scale Interface Programmer’s Guide Provides information about the RealScan 75 communications with the Host Terminal. Needed by the POS Application developer. (BD20‐1074‐A) •
NCR RealScan 75 Repair Guide Provides information needed to service the RealScan 75. (B005‐0000‐1086) Note: Detailed information about the Bizerba Computing scale© is developed by the Bizerba Corporation© and distributed with the scale. iii
Table of Contents
Chapter 1: Product Overview
Available Models.................................................................................. 1‐2
Features/Options .................................................................................. 1‐5
Bi‐Optic Scanning .......................................................................... 1‐5
Discriminating Among Bar Codes............................................... 1‐7
Displays ........................................................................................... 1‐8
Dual Peripheral Ports .................................................................... 1‐9
Firmware Flashing—Super ASIC .............................................. 1‐10
Interface Types ............................................................................. 1‐10
Not On File.................................................................................... 1‐10
PACESETTER ............................................................................... 1‐11
PACESETTER Plus .................................................................. 1‐11
PACESETTER III...................................................................... 1‐12
Power Supply ............................................................................... 1‐12
Programming the RealScan 75 ................................................... 1‐13
GS1 DataBar.................................................................................. 1‐14
GS1 DataBar‐14 ........................................................................ 1‐14
GS1 DataBar‐14 Stacked ......................................................... 1‐15
GS1 DataBar Expanded .......................................................... 1‐15
GS1 DataBar Expanded Stacked............................................ 1‐15
Scan Doctor ................................................................................... 1‐16
Power‐On Wellness Check ..................................................... 1‐16
Ongoing Wellness Check........................................................ 1‐16
Service Diagnostics.................................................................. 1‐16
Servicing the RealScan 75 ........................................................... 1‐17
Soft Power Down/Power Up ...................................................... 1‐17
iv
Voice Messages............................................................................. 1‐18
Volume Adjust Button ................................................................ 1‐18
Window Maintenance Indicator ................................................ 1‐19
Interface Cables................................................................................... 1‐20
Host Terminals ............................................................................. 1‐20
NCR Host Terminals ............................................................... 1‐20
Casio Host Terminals.............................................................. 1‐21
Datachecker Host Terminals.................................................. 1‐21
Epson Host Terminals............................................................. 1‐21
Fujitsu Host Terminals............................................................ 1‐21
Gilbarco Host Terminals......................................................... 1‐21
IBM Host Terminals ................................................................ 1‐22
ICL Host Terminals ................................................................. 1‐22
Microbilt Host Terminals ....................................................... 1‐22
NEC Host Terminals ............................................................... 1‐23
SASI Host Terminals ............................................................... 1‐23
Siemens Nixdorf Host Terminals .......................................... 1‐23
TEC Host Terminals ................................................................ 1‐23
Verifone Host Terminals ........................................................ 1‐23
Wayne Host Terminals ........................................................... 1‐24
Wedge Host Terminals ........................................................... 1‐24
Chapter 2: Site Requirements
Customer Responsibilities ............................................................ 2‐1
Environment Considerations ....................................................... 2‐2
Installation Location ...................................................................... 2‐3
Checkstand Cutout—RealScan 75‐1xxx/2xxx ........................ 2‐5
Checkstand Cutout—RealScan 75‐7xxx/8xxx ........................ 2‐6
Checkstand Cutout—RealScan 75‐3xxx ................................. 2‐7
v
Checkstand Cutout—RealScan 75‐4xxx ................................. 2‐8
RealScan 25 Remote Compact Display Dimensions ............. 2‐9
Hole Requirements For Cables .............................................. 2‐10
Ventilation Requirements....................................................... 2‐10
Physical Characteristics............................................................... 2‐11
Weight ....................................................................................... 2‐11
Display Clearance.................................................................... 2‐12
Service Clearance..................................................................... 2‐13
Preparing the Site......................................................................... 2‐14
Power Considerations ................................................................. 2‐15
Power Application................................................................... 2‐15
Checkstand Wiring.................................................................. 2‐16
Power Transient Protection ........................................................ 2‐17
Chapter 3: Installing Information
Step 1–Verify That Unit Is Ready To Install ..................................... 3‐2
Reporting a Damaged RealScan 75.............................................. 3‐2
What is in the Box .......................................................................... 3‐2
Cable Verification .......................................................................... 3‐2
Checkstand Verification................................................................ 3‐3
Step 2–Install the Unit.......................................................................... 3‐4
Complete the Installation.............................................................. 3‐5
RealScan 75‐2xxx/8xxx Units.................................................... 3‐5
RealScan 75‐1xxx/3xxx/7xxx Units .......................................... 3‐5
RealScan 75‐4xxx Units ............................................................. 3‐5
Step 3–Calibrate the Scale.................................................................... 3‐6
Exercise the Scale ........................................................................... 3‐8
Access the Calibration Switch ...................................................... 3‐8
RealScan 75‐2xxx........................................................................ 3‐8
vi
RealScan 75‐8xxx........................................................................ 3‐9
Connect the Field Service Calibration Display ........................ 3‐10
Perform Calibration Procedure.................................................. 3‐11
Increasing Load Test.................................................................... 3‐13
Over‐Capacity Test ...................................................................... 3‐14
Decreasing Load Test .................................................................. 3‐14
Shift Test........................................................................................ 3‐15
Secure the Calibration Switch .................................................... 3‐16
RealScan 75‐2xxx...................................................................... 3‐16
RealScan 75‐8xxx...................................................................... 3‐18
Step 4–Determine If Unit Is Operational......................................... 3‐20
NCR RealScan 75‐1xxx/3xxx/4xxx/7xxx Scanner..................... 3‐20
NCR RealScan 75‐2xxx/8xxx Scanner/Scale.............................. 3‐20
If the RealScan 75 Does Not Pass Level O Diagnostics .......... 3‐20
Checkout Reading Operation..................................................... 3‐21
Check Sensormatic® Deactivation System............................... 3‐21
Programming................................................................................ 3‐21
Determine Communication Protocol ........................................ 3‐21
Special Installations............................................................................ 3‐23
Convenience Stores...................................................................... 3‐23
RealScan 2170 Host Terminal..................................................... 3‐24
Programming the RealScan 75‐1xxx/3xxx/7xxx................... 3‐24
Setting up the NCR 2170 Terminal ....................................... 3‐25
Scale Address for IBM Communications.................................. 3‐26
SNI Beetle Terminal..................................................................... 3‐27
Special RS‐232 Peripheral Port Connections ............................ 3‐28
Metrologic MS951 ........................................................................ 3‐28
Verify Installation .................................................................... 3‐30
Metrologic MS951 Hand‐Held Scanner Programming ...... 3‐31
vii
RealScan 32 Hand‐Held Scanner........................................... 3‐32
RealScan 35/36 Hand‐Held Scanner connection ................. 3‐34
RealScan 37 Hand‐Held Scanner Connection...................... 3‐36
External Sensormatic® Tag Deactivation System ............... 3‐39
Symbol Technologies LS4000................................................. 3‐40
Chapter 4: Operating Information
Scanner/Scale Components ................................................................. 4‐2
Motion Detector ............................................................................. 4‐3
Volume Adjust Button .................................................................. 4‐3
Window Maintenance Indicator .................................................. 4‐4
Scale Zero Button ........................................................................... 4‐4
Status Indicator .............................................................................. 4‐5
Speaker (Audible Tone/Voice Messages) ................................... 4‐5
Operator Display Panel................................................................. 4‐6
Integrated Display ......................................................................... 4‐6
Remote Display .............................................................................. 4‐7
Vertical Scan Window ................................................................... 4‐7
Top Plate.......................................................................................... 4‐7
Horizontal Scan Window.............................................................. 4‐8
Barcode Label Orientation .................................................................. 4‐9
Active Scan Zone............................................................................ 4‐9
Bar Code Quality.......................................................................... 4‐10
Multiple Reads ............................................................................. 4‐11
Operating Instructions....................................................................... 4‐12
Adjusting the Good Read Tone.................................................. 4‐12
Not‐On‐File Error......................................................................... 4‐13
Scanning Procedure ..................................................................... 4‐13
Turning the RealScan 75 On And Off ....................................... 4‐14
viii
Scanner/Scale Model ............................................................... 4‐15
Scanner Only Model................................................................ 4‐15
Weighing Procedure.................................................................... 4‐15
Operating the Sensormatic® Deactivation System .................. 4‐17
Normal Operation ................................................................... 4‐17
Manual Deactivation ............................................................... 4‐18
Cleaning Procedure............................................................................ 4‐19
Scanner Body............................................................................ 4‐19
Vertical Scan Window............................................................. 4‐19
Top Plate/Horizontal Scan Window/Produce Guard......... 4‐19
Chapter 5: Troubleshooting
Troubleshooting Aids .......................................................................... 5‐2
Error Codes ..................................................................................... 5‐2
Scanner Problems........................................................................... 5‐4
Scale Problems................................................................................ 5‐5
Bizerba Scale Problems ................................................................. 5‐6
Sensormatic® Deactivation Problems......................................... 5‐7
Voice Messages .......................................................................... 5‐7
Tones ........................................................................................... 5‐8
Chapter 6: Programming Information
How to Program the RealScan 75....................................................... 6‐2
Creating the Program .................................................................... 6‐2
Write the Program ..................................................................... 6‐2
Enter the Program ..................................................................... 6‐2
Save the Program....................................................................... 6‐3
Programming Mode ...................................................................... 6‐3
Programming Tags ........................................................................ 6‐5
ix
Abort............................................................................................ 6‐5
Default......................................................................................... 6‐6
End............................................................................................... 6‐6
Hex 0 ‐ Hex F.............................................................................. 6‐6
Programming Mode .................................................................. 6‐7
Save and Reset ........................................................................... 6‐7
Reset ............................................................................................ 6‐7
Program Entry Example................................................................ 6‐8
Program Defaults ......................................................................... 6‐12
Communications Protocol...................................................... 6‐12
Good Read Tone ...................................................................... 6‐12
Timers........................................................................................ 6‐12
Bar Codes–1 .............................................................................. 6‐12
Bar Codes–2 .............................................................................. 6‐13
Bar Codes–3 .............................................................................. 6‐13
Bar Codes–4 .............................................................................. 6‐13
Bar Codes–5 .............................................................................. 6‐14
Bar Codes–6 .............................................................................. 6‐14
Label Identifiers ....................................................................... 6‐14
RS‐232 Parameters–1 ............................................................... 6‐14
RS‐232 Parameters–2 ............................................................... 6‐15
RS‐232 Prefix Byte.................................................................... 6‐15
RS‐232 Terminator Byte .......................................................... 6‐15
RS‐232 Communications Options ......................................... 6‐15
Scale Parameters ...................................................................... 6‐16
Miscellaneous Parameters ...................................................... 6‐16
Dual Cable Interface................................................................ 6‐16
Programming Tips ....................................................................... 6‐17
Parameter Descriptions ..................................................................... 6‐18
x
Communications Protocol .......................................................... 6‐18
Sample Program ...................................................................... 6‐18
Program Parameters................................................................ 6‐18
Good Read Tone........................................................................... 6‐22
Sample Program ...................................................................... 6‐22
Timers ............................................................................................ 6‐23
Sample Program ...................................................................... 6‐23
Bar Codes–1 .................................................................................. 6‐25
Sample Program ...................................................................... 6‐25
Bar Codes–2 .................................................................................. 6‐28
Sample Program ...................................................................... 6‐28
Bar Codes–3 .................................................................................. 6‐32
Bar Codes–4 .................................................................................. 6‐35
Sample Program ...................................................................... 6‐35
Bar Codes–5 .................................................................................. 6‐38
Sample Program ...................................................................... 6‐38
Bar Codes–6 .................................................................................. 6‐40
ISBN‐10 and ISBN‐13 .............................................................. 6‐40
ISSN ........................................................................................... 6‐41
Label Identifiers ........................................................................... 6‐42
Sample Program ...................................................................... 6‐42
xi
RS‐232 Parameters–1 ................................................................... 6‐47
Sample Program ...................................................................... 6‐47
RS‐232 Parameters–2 ................................................................... 6‐50
Sample Program ...................................................................... 6‐50
RS‐232 Prefix Byte ........................................................................ 6‐52
Sample Program ...................................................................... 6‐52
RS‐232 Terminator Byte .............................................................. 6‐53
Sample Program ...................................................................... 6‐54
RS‐232 Communications Options.............................................. 6‐55
Sample Program ...................................................................... 6‐55
Scale Parameters .......................................................................... 6‐59
Sample Program ...................................................................... 6‐59
Miscellaneous Parameters .......................................................... 6‐60
Sample Program ...................................................................... 6‐60
Dual Cable Interface .................................................................... 6‐63
Sample Program ...................................................................... 6‐64
PACESETTER Information ............................................................... 6‐66
PACESETTER Plus ...................................................................... 6‐66
Mode 1— Inquiry .................................................................... 6‐66
Mode 2—Real Time ................................................................. 6‐67
Mode 3—Normal ..................................................................... 6‐69
xii
Host Access to Tallies.............................................................. 6‐71
Host Reset of Tallies ................................................................ 6‐75
PACESETTER III .......................................................................... 6‐76
PACESETTER III Correction.................................................. 6‐76
PACESETTER III Detection.................................................... 6‐77
PACESETTER III Tallies ......................................................... 6‐78
Special Programming......................................................................... 6‐79
Belt Read Detection...................................................................... 6‐79
Changing Program Defaults to Current Parameters .............. 6‐79
Firmware Break‐in................................................................... 6‐79
Enable Soft Defaults ................................................................ 6‐80
Disable Soft Defaults ............................................................... 6‐80
Code 128 Overlap Characters..................................................... 6‐81
Convert UPC‐E Tags into EAN‐13 Tags ................................... 6‐81
EAN/JAN/UPC Multi‐Symbol Scanning Parameters ............. 6‐82
Label Construction .................................................................. 6‐82
Single Label Restriction .......................................................... 6‐82
Transmitting Label Data......................................................... 6‐82
Early Beep Disable ....................................................................... 6‐83
Enable/Disable Code 128 Partials .............................................. 6‐84
Good Read Tone Presets ............................................................. 6‐85
IBM 4694 Configuration Command .......................................... 6‐86
Programming Multi‐Symbol Scanning ..................................... 6‐86
Programming the Scale for High Checkstand Vibration........ 6‐87
Firmware Break‐in................................................................... 6‐87
GS1 DataBar.................................................................................. 6‐88
Enable GS1 DataBar ................................................................ 6‐88
Send GS1 DataBar14 as EAN13 Tag Data ............................ 6‐88
Reset Function .............................................................................. 6‐89
xiii
Scanning UPC/EAN/JAN Tags Without a Center Band......... 6‐89
Sensormatic® Deactivation System........................................... 6‐89
Download RealScan 75 Parameters to ScanMax™ Pro Controller.................................................................................. 6‐90
Set ScanMax™ Pro Controller Parameters at the Controller.................................................................................. 6‐90
Specific Function Programming ............................................ 6‐91
Terminal Coupon Interface Parameters.................................... 6‐92
Terminal Coupon Select 1 Parameters.................................. 6‐93
Set Terminal Coupon Select 2 Parameter ............................. 6‐94
Volume Adjust Button ................................................................ 6‐94
Volume Adjust Button Settings ............................................. 6‐95
Window Maintenance Indicator ................................................ 6‐97
Firmware Flashing (for RealScan 75 SA Scanners) ........................ 6‐98
Obtaining New Firmware........................................................... 6‐98
Acquiring and Installing the EasyFlash Software ................... 6‐99
Acquiring and Installing the NCR RealScan Flash Tool for Windows ..................................................................................... 6‐101
Firmware Flashing Procedure.................................................. 6‐103
Operating EasyFlash Software............................................. 6‐104
Operating NCR RealScan Flash Tool .................................. 6‐106
Flash Utility Notes ..................................................................... 6‐108
Checking RealScan 75 Scanner Firmware Level ............... 6‐108
EasyFlash Firmware Flash Troubleshooting Guide.............. 6‐111
NCR Flash Tool Firmware Flash Troubleshooting Guide ... 6‐115
Programming Worksheets .............................................................. 6‐116
Using Programming Worksheets ............................................ 6‐116
Purpose ................................................................................... 6‐116
Format ..................................................................................... 6‐116
xiv
Shortcuts ................................................................................. 6‐116
Communications Protocol ........................................................ 6‐117
Single/Dual ASIC................................................................... 6‐117
Communications Protocol ........................................................ 6‐118
Super ASIC ............................................................................. 6‐118
Good Read Tone......................................................................... 6‐119
Timers .......................................................................................... 6‐120
All Models .............................................................................. 6‐120
Release 1.................................................................................. 6‐121
Release 2.................................................................................. 6‐122
Bar Codes–1 ................................................................................ 6‐123
Single/Dual ASIC................................................................... 6‐123
Super ASIC ............................................................................. 6‐124
Bar Codes–2 ................................................................................ 6‐125
Bar Codes–3 ................................................................................ 6‐126
Bar Codes–4 ................................................................................ 6‐127
Bar Codes–5 ................................................................................ 6‐128
Bar Codes–6 ................................................................................ 6‐129
Label Identifiers ......................................................................... 6‐130
Sensormatic Beep ....................................................................... 6‐131
RS‐232 Parameters–1 ................................................................. 6‐132
RS‐232 Parameters–2 ................................................................. 6‐133
Single/Dual ASIC................................................................... 6‐133
Super ASIC ............................................................................. 6‐134
RS‐232 Prefix Byte ...................................................................... 6‐135
RS‐232 Terminator Byte ............................................................ 6‐136
RS‐232 Communications Options............................................ 6‐137
Scale Parameters ........................................................................ 6‐138
Miscellaneous Parameters ........................................................ 6‐139
xv
Single/Dual ASIC................................................................... 6‐139
Super ASIC ............................................................................. 6‐140
Code 128 Tone Length .......................................................... 6‐141
Code 128 Tone Frequency .................................................... 6‐141
Code 128 Tone........................................................................ 6‐142
Code 128 Minimum and Maximum Tag Length............... 6‐142
Code 39 Tone Length ............................................................ 6‐143
Code 128 Stitch....................................................................... 6‐143
Code 39 Tone Frequency ...................................................... 6‐144
Code 39 Tone.......................................................................... 6‐144
Code 39 Quiet Zone............................................................... 6‐144
Code 39 InterCharacter Gap Check .................................... 6‐145
Code 39 Halves ...................................................................... 6‐145
Code 39 Stitch......................................................................... 6‐145
Code 39 CD Length1 ............................................................. 6‐146
Code 39 CD Length2 ............................................................. 6‐146
Interleaved 2 of 5 Tone Length ............................................ 6‐147
Interleaved 2 of 5 Tone Frequency ...................................... 6‐147
Interleaved 2 of 5 Tone.......................................................... 6‐148
Interleaved 2 of 5 CD Length1 ............................................. 6‐148
Interleaved 2 of 5 CD Length2 ............................................. 6‐148
GS1 DataBar Tone Length .................................................... 6‐149
GS1 DataBar Tone Frequency .............................................. 6‐149
GS1 DataBar Tone.................................................................. 6‐150
GS1 DataBar–E AI 93 to Code 39 Tag Data Conversion .. 6‐150
GS1 DataBar–E AI 94 to UCC–128 Tag Data Conversion 6‐150
GS1 DataBar–E AI 94 to Code–128 Tag Data Conversion 6‐150
GS1 DataBar–E AI 95 to Interleaved 2 of 5 Tag Data Conversion.............................................................................. 6‐151
xvi
Number of Coupon Scans Required ................................... 6‐151
Number of UPC/EAN Scans Required ............................... 6‐152
Number of Code 39 Scans Required ................................... 6‐152
Number of Interleaved 2 of 5 Scans Required................... 6‐152
Number of Code 128 Scans Required ................................. 6‐153
Number of Code 39 Overlaps Required............................. 6‐153
Number of Interleaved 2 of 5 Overlaps Required............. 6‐153
Number of Minimum Code 39 Characters in Code 39 Partial ...................................................................................... 6‐154
Number of Code 128 Overlaps Required........................... 6‐154
Number of Minimum Interleaved 2 of 5 Characters in Interleaved 2 of 5 Partial....................................................... 6‐154
Number of Minimum Code 128 Characters in Code 128 Partial ...................................................................................... 6‐155
Command–type Disable ....................................................... 6‐155
Ignore RS–232 Commands from POS ................................. 6‐155
GS1 DataBar Coupon Support............................................. 6‐155
GS1 DataBar AI 8110 coupons ............................................. 6‐156
EAN–13 98 coupons .............................................................. 6‐156
EAN–13 99 coupons .............................................................. 6‐156
Dual Cable Interface .................................................................. 6‐157
Single/Dual ASIC................................................................... 6‐157
ASCII Code Chart ...................................................................... 6‐158
Appendix A: Cable Configuration
Single‐Cable Configuration ......................................................... A‐1
Dual‐Cable Configuration ........................................................... A‐3
Bizerba Scale Configuration ........................................................ A‐5
RealScan 75‐7xxx/8xxx ................................................................. A‐6
xvii
Appendix B: Connect the Peripheral Devices
RS‐232 peripheral device (hand‐held scanner) .......................... B‐1
Install the Unit into the Checkstand Cutout (Super ASIC models only) ................................................................................... B‐2
Set the Communication Protocol Switches (Single & Dual ASIC models only)......................................................................... B‐4
Appendix C: Kits
Appendix D: Scale Calibration Procedures
xviii
Revision Record
Issue
Date
Topics
Remarks
A Sep 1998 All First issue B Mar 1999 All Installing Information Incorporate latest Engineering changes. Change calibration procedure for new scale board. C Nov 1999 All Incorporate latest Engineering changes. D Dec 2000 Programming Changed to match latest firmware. E Dec 2004 All applicable topics Added new models RealScan 75‐
4005. Incorporate latest Engineering changes. F Feb 2003 All applicable topics Added new models RealScan 75‐
7000/8000. Added new Super ASIC Information. G Mar 2004 All applicable topics Incorporate latest Engineering changes. H Apr 2005 Troubleshooting Added error codes topic. I June 2005 All Converted to PDF format J Sep 2005 All Added Scale Calibration Procedures K April 2006 Programming Updated programming worksheets L Aug 2007 Installation Updated installation instructions xix
Issue
Date
Topics
M Oct 2007 Installation Remarks
Updated installation instructions and top plate details. Changed model #’s to contain (1) relevant digit followed by (3) xxx. Updated Firmware Flashing Procedure 1
Chapter 1:
Product Overview
The RealScan 75 is a state of the art bi‐optic scanner/scale. Its primary use is in high‐performance scanning applications such as supermarkets, hypermarkets, and mass merchandising stores. Combining the characteristics of a side/vertical scanner and a flat/horizontal deck scanner into a single cabinet, the RealScan 75 is compatible with the interface and checkstand cutout size of previous units. Significant areas of performance improvement include the addition of topside read, a larger bottom window, and greatly enhanced presentation scanning. These improvements facilitate checkout cashiers to increase their productivity with minimal risk of occupational injury. 1-2
Available Models
The RealScan 75 is available in several models. Early RealScan 75 units had a Dual ASIC configuration. A Single ASIC board replaced this and is presently the most commonly installed type. The latest RealScan 75 models have a new Super ASIC. The following chart identifies the major models along with a brief description of each. Model
ASIC
Description
RealScan 75‐1xxx •
RealScan 75‐10xx •
Single / Dual ASIC Full Size – Scanner only. •
RealScan 75‐12x •
Super ASIC RealScan 75‐2xxx •
Single / Dual ASIC •
Super ASIC RealScan 75‐3xxx •
Super ASI C Full Size – Scanner and Scale. Same as the RealScan 75‐
1xxx but with scale components included. Compact – Scanner only. Same as the RealScan 75‐1xxx except the unit is shorter so that it can be installed in a narrower checkstand. Chapter 1: Product Overview
1-3
Model
ASIC
Description
RealScan 75‐4xxx •
Super ASI C Compact – Scanner only that is Price Computing Scale ready. Scanner functions are the same as the RealScan 75‐1xxx. Unit is slightly longer than the RealScan 75‐3xxx to make room for the scale. RealScan 75‐7xxx •
Super ASI C RealScan 75‐8xxx •
Super ASI C Deep Bucket – Scanner only. Includes all the features of a RealScan 75‐1xxx but with a deep Mounting Bracket to accommodate a Sensormatic® Deactivating device. Deep Bucket – Scanner and Scale. Same as the RealScan 75‐7xxx but with scale components included. 1-4
Note: In some cases, especially in countries within the European Community, the RealScan 75 scanner could be equipped with a scale, manufactured from Bizerba. This scale comes with a separate scale display and you can see the name BIZERBA on the label on the back of the display. If you have this type of scale please find the weighing procedures and other important information about the scale in the separate Operating Manual that is delivered with any of these scales. Note: In einigen Fällen, speziell in Ländern der EU, kann der RealScan 75 Scanner mit einer Waage von Bizerba ausgestattet sein. Diese Waage besitzt eine separate Waagen‐Anzeige. Sie erkennen die Ausstattung Ihres Scanners mit dieser Waage an dem Schriftzug BIZERBA auf dem Etikett auf der Rückseite der Waagen‐Anzeige. Falls Ihr Scanner mit dieser Waage ausgestattet ist, finden Sie alle Hinweise für die Bedienung der Waage und weitere wichtige Informationen in der mit jeder Waage mitgelieferten Bedienungsanleitung ʺScannerwaage CSʺ. Chapter 1: Product Overview
1-5
Features/Options
Bi-Optic Scanning
The RealScan 75 combines horizontal and vertical scan patterns. The combination of two scan patterns projecting from different directions permits products to be brought into the scan zone without having to orient them to a single scan window. This is known as bi‐optic scanning. Beginner and veteran checkers can learn to use the RealScan 75 very quickly. Veteran checkers, familiar with either horizontal or vertical scanners, can use the RealScan 75 without loss of productivity because it operates as both a horizontal and a vertical scanner. With minimum training, all users can attain new levels of efficiency and productivity as they become familiar with the bi‐optic scan zone. The RealScan 75 vertical scan window is mounted in a console that rises above the checkstand surface. The upper console is designed to withstand occasional impact from elbows and purses. The horizontal scan window is flush‐mounted in a stainless steel Top Plate. The flush‐
mounted horizontal window permits users to slide a product across the Top Plate without lifting the product. Furthermore, loosely wrapped products cannot snag on the Top Plate. Because of its expanded scan zone, the RealScan 75 is very easy to use. It can read labels on the leading side of a package, the trailing side, the bottom side, the top side, and the side opposite the operator. Products can be read from right‐to‐left or from left‐to‐right. 1-6
The RealScan 75 supplies a 40‐line scan pattern at a rate of 5,333 scan lines per second. Twenty lines come from each scan window. The laser light is generated by a single laser diode that takes up little space, requires low current, and generates relatively little heat. The scan pattern is generated by a single spinner motor and pattern mirrors. Following is the scan pattern on both the vertical and horizontal scan windows. Vertical Scan Window
Horizontal Scan Window
15834
1-7
Discriminating Among Bar Codes
The RealScan 75 can decode a variety of bar codes. This array of decode structure is not usually found on high performance scanners; however, retail now uses these codes in video, case marking, and frequent shopper programs. The ability to discriminate among the following bar code types is a standard feature of the RealScan 75. •
UPC‐A •
UPC‐E •
UPC‐D (limited set) •
EAN‐8/13 •
JAN‐8/13 •
Code 39 (or Code 3 of 9) •
Code 128 •
Interleaved 2 of 5 •
Add‐On Codes In some situations, the scanner capabilities can exceed the application program capabilities of the host terminal. In these cases, specific features of the REALSCAN 75 must be disabled to match the capability of the application program. For example, if the host terminal cannot handle Code 128 or Code 3 of 9 bar code data, the RealScan 75 must be programmed not to read these bar codes. For the bar codes that the RealScan 75 is programmed to read, it sends bar code data to the host terminal, no matter what the capability is of the application program. 1-8
Displays
The RealScan 75‐2xxx/8xxx are available with no display or a remote post mounted display. Older models of the RealScan 75‐2xxx may include an integrated display. When no display is used, scale information is sent to the host terminal and displayed on the terminalʹs customer display. However, this is not available for all host terminals, and in some countries weight and measures authorities do not permit this configuration. Note: It is acceptable to use the host terminal display if the host terminal is approved to perform the live/gross scale weight. Also, most countries require that both the operator and the consumer must be able to observe the scale live/gross weight display and the sale weight platform during a weighing operation. When a display is needed, you can use the integrated display if the unit has one, a remote display, or both. Depending on your checkstand design, a keyboard may be mounted above the RealScan 75. In these cases, you need to install a RealScan 25 Remote Display. This display can be used with or without the integrated display. Chapter 1: Product Overview
1-9
Early versions of the RealScan 25 Remote Display are mounted on a post that mounts to the checkstand. The post is available in two different heights. The newer RealScan 25 Remote Compact Display is available with a long or short post and with a single display or a dual display, one for the customer and one for the operator. Although the newer compact dual display is shorter than the older display, it is wider and may require a different location on the checkstand. RealScan 25 Remote
Compact Display
RealScan 25 Remote
Post Display
16345
Dual Peripheral Ports
The RealScan 75 can include the Dual Peripheral Ports feature. This feature includes an additional board with two RS‐232 connectors. The purpose of this feature is to permit other peripheral devices to connect to the host terminal through the RealScan 75. This eliminates the need of the host terminal having additional RS‐232 ports. A typical use of this feature is to connect a hand‐held scanner for scanning items too large to place on the checkstand. It also can provide a connection for some security tag deactivation systems. Special programming is required for each peripheral device using a peripheral port. 1-10
Note: The RealScan 75‐4xxx cannot include the Dual Peripheral Ports feature. When the Bizerba scale is installed, the scale board uses the same location as the Dual Peripheral Ports board. Firmware Flashing—Super ASIC
The RealScan 75 Super ASIC models include Firmware Flashing. This permits upgrades to the firmware without replacing the actual firmware chip. The firmware is downloaded from a PC to the RealScan 75. Interface Types
The RealScan 75 communicates with the host terminal through various types of interfaces. These include OCIA, RS‐232, and various competitive interfaces. The RealScan 75 Scanner always uses one interface cable. However, some host terminals require dual cables for a RealScan 75 Scanner/Scale. The Interface Cables section identifies all available interface cables. Note: The RealScan 75 Super ASIC models do not support OCIA or dual cable. Not On File
The RealScan 75 has a Not On File feature that locks the scanner and causes the Status indicator to blink when a bar code is read that is not on file in the store system. This feature prevents the checker from moving beyond a product not recognized by the system. The Not On File feature is enabled and disabled through programming. Note: The in‐store processor and host terminal must have application software capable of supporting not‐on‐file determination. Chapter 1: Product Overview
1-11
PACESETTER
Vendors and printers regularly supply products to the market with bar codes overprinted, underprinted, or truncated. Some labels have missing margins. Others may be printed around the corners of packages or on media that wrinkles when picked up. PACESETTER Plus is a standard feature that addresses the problem of unreadable labels. PACESETTER III is an optional feature that augments the functionality of PACESETTER Plus. Note: All RealScan 75 Single ASIC models have PACESETTER Plus with PACESETTER III as an option. All RealScan 75 Super ASIC models include PACESETTER III. PACESETTER Plus
PACESETTER Plus determines what is wrong with a bar code label, fixes the data, and then transfers the information to the host terminal. Voice messages can describe what PACESETTER Plus finds wrong with a label. The three modes of PACESETTER Plus operation are summarized in the following paragraphs. Mode 1 Inquiry
PACESETTER Plus can be used as a management tool by store personnel and chain management to monitor and report the status of label readability. Tally counters are kept for the following. •
Good reads •
No reads due to partially missing labels •
Good reads with overprinted bars •
Good reads with underprinted bars •
Missing margins 1-12
In Mode 1 the tally counts are displayed on the integrated display or the RealScan 25 Remote Display. The percentage of each error type to the good reads tally is displayed. Also, you can reset all tally counts to zero. Mode 2 Real Time
In Mode 2 the scanner is off‐line and the scale is disabled. Each subsequent scan of a bar code causes the scanner to indicate the status of label readability. The scanner recognizes missing bars in labels, highly overprinted or underprinted labels, missing margins, or a ʺno readʺ condition. Mode 3 Operations
Mode 3 is the normal operating mode. The scanner can be programmed to add PACESETTER Plus information to the decoded UPC/EAN data. This added information describes the label readability. However, the host software must be capable of receiving the extra data. PACESETTER III
PACESETTER III augments PACESETTER Plus by detecting, correcting, and reporting label errors discovered in UPC Number System Two and Number System Four. These two label types are printed in the store and account for a significant number of unreadable labels due to failures of the in‐store printing mechanism. Power Supply
The RealScan 75 uses an external power supply to provide DC voltage to the unit. The power supply can be located on the checkstand floor or mounted to the checkstand wall. It is a universal 30‐Watt power supply that accepts an input line voltage of 90 to 260 Vac at a frequency of 47 to 63 Hz. Included is a standard 10‐foot replaceable line cord and a low voltage power cable that connects the power supply to the RealScan 75. Following is a list of the available line cords. Chapter 1: Product Overview
•
U.S. Standard Power Cord •
U.S. Twist‐Lock Power Cord •
International Power Cord •
Australia Power Cord •
Japan Standard Power Cord •
Japan Lock Plug Power Cord •
Swiss Power Cord •
United Kingdom, Argentina Power Cord 1-13
Power Cable
Outboard Power Supply
Power Cord
15181
Programming the RealScan 75
The RealScan 75 must be configured to fit your particular installation needs. Many of the RealScan 75 features can be enabled, disabled, or modified as needed. The RealScan 75 uses special programming tags to modify the various programming parameters. Information about programming is provided in the Programming section. Following are some of the features that are programmed in the RealScan 75. •
Communications protocol 1-14
•
Good Read tone •
Not On File Tone volume •
Timers •
Bar code types •
Add‐On code •
Label Identifiers •
RS‐232 requirements •
Scale parameters •
PACESETTER functions •
Specific competitive host terminal requirements GS1 DataBar
GS1 DataBar, formerly Reduced Space Symbology (RSS), bar codes permit more data to be recorded in a smaller physical space. This is accomplished by encoding the data in large symbol characters rather than encoding each data character separately. Also, no quiet zone is required around the symbols. The RealScan 75 with GS1 DataBar can read four types of GS1 DataBar bar codes. GS1 DataBar-14
GS1 DataBar‐14 is a linear symbology that encodes 14 UCC/EAN digits. This structure provides four segments that can be decoded separately, then reconstructed. The total symbol contains 96 modules combined into 46 elements (bars and spaces). 0100012345678905
19254
1-15
GS1 DataBar-14 Stacked
GS1 DataBar‐14 Stacked is a 2‐row format. The bottom row is higher that the top row and the two are separated with a separator pattern. The stacked format is used when not enough linear space is available. An example use is marking produce in a grocery store. 0100991234567899
19255
GS1 DataBar Expanded
GS1 DataBar Expanded is a variable length linear symbology. It can encode 74 numeric or 41 alpha characters. GS1 DataBar Expanded can be scanned and decoded in up to 22 segments and then reconstructed. 9987 6543 2101 2345 6789 8888 8
19256
GS1 DataBar Expanded Stacked
GS1 DataBar Expanded Stacked is similar too GS1 DataBar‐14 Stacked except it uses the GS1 DataBar Expanded format for creating the symbol 0192 1234 5698 7457 3202 0000 9939 0200 296
19257
1-16
Refer to Special Programming in Chapter 6: Programming for information about enabling GS1 DataBar. Scan Doctor
Scan Doctor is the state‐of‐the‐art diagnostic software included in every RealScan 75. It monitors the unit to identify components that may not be functioning correctly. It also provides inquiry capability for the host terminal to access specific diagnostic data. Scan Doctor diagnoses the RealScan 75 each time power is applied and continually during operation. When a problem is found, it notifies the operator through speech synthesis, or beeps and a flashing Status Indicator if voice is turned off. Scan Doctor does not check any Bizerba scale components in the RealScan 75‐4005. Power-On Wellness Check
When power is applied to the RealScan 75, the Scan Doctor checks many of the scanner and scale components: RAM, ROM, EEPROM, Spinner Motor, Interface Board, Laser Diode, ASIC, and scale hardware. If Scan Doctor finds a problem that can hinder operation of the RealScan 75, it disables the unit, otherwise the problem is identified and operation continues. Ongoing Wellness Check
Scan Doctor is at work all the time that the RealScan 75 is turned on. It constantly monitors RAM, the Spinner Motor, the Laser Diode, and scale hardware. Service Diagnostics
Scan Doctor includes service diagnostics for the trained service technician. These go beyond the wellness checks and are accessed through the use of special programming tags. Chapter 1: Product Overview
1-17
Servicing the RealScan 75
The RealScan 75 can be serviced without removing it from the checkstand. Most components can be replaced while the scanner is still in the checkstand provided the proper service clearances are maintained. Refer to Site Requirements for service clearance information. The RealScan 75 must; however, be removed from the checkstand to replace the following boards. •
Interface board •
RS‐232 dual peripheral ports board Note: If you remove a RealScan 75‐2xxx/8xxx from the checkstand to service it, you must calibrate the scale after you install the RealScan 75 back into the checkstand. Soft Power Down/Power Up
The RealScan 75 senses periods of scanner inactivity. The scannerʹs soft power down feature extends the life of the RealScan 75 by disabling major portions of the unit, including the laser diode, spinner motor, and associated electronics. The length of the inactive period prior to the soft power down is user‐selected and programmed through tags. Scanner power up occurs when the RealScan 75 motion detector detects movement. This detector is located on the operator display panel, to the left of the vertical scan window. The operator can also power up the unit by pressing the Scale Zero button on the operator display panel (RealScan 75‐2xxx/8xxx only). The RealScan 75 can also be powered up when the checker signs on the host terminal. This capability assumes appropriate host terminal software. 1-18
Voice Messages
If your RealScan 75 has voice enabled, you are alerted to certain mode changes and error conditions by synthesized voice messages. These messages give either the changed mode or the error message with its suggested corrective action. Voice is enabled and disabled through voice message programming. Note: Voice can be disabled by pressing the Scale Zero button while a voice message is being given. The scanner/scale provides audible voice messages during the following events: •
When the scanner/scale goes online or offline •
When you check the communications protocol •
When you test item tags using PACESETTER Plus •
When certain error conditions occur •
When there is interference with the scale •
When the scanner windows become dirty Volume Adjust Button
The RealScan 75 has a Volume Adjust button located on the Operator Display Panel. An icon of a speaker emitting sound waves identifies the Volume Adjust button. The purpose of the volume Adjust button is to allow the operator to change the scannerʹs Good Read tone volume to a comfortable level depending on the ambient noise level at the time. Depending on how the RealScan 75 is programmed, it can have either six or eleven different volume settings. The Volume Adjust button can also be use to change the frequency (tone) of the Good Read tone. This feature must be enabled through programming. Note: Permanent changes to tone volume require changing the RealScan 75 program. Chapter 1: Product Overview
1-19
Window Maintenance Indicator
The RealScan 75 has a Window Maintenance indicator located on the operator display panel. An icon of a hand moving a towel in a wiping motion identifies the Window Maintenance indicator. When the dirty window indicator (yellow light) is ON, it indicates that the Scan Window (normally the Top Plate window), has become dirty and need to be cleaned for optimum scanner performance. It is also occasionally necessary to clean the window located under the Top Plate to remove loose debris or dust. The Window Maintenance indicator light may also come on if the glass has excessive scratches. 1-20
Interface Cables
The RealScan 75 Scanner/Scale can be connected to many different host terminals. It can connect to all NCR Retail Terminals as well as many competitive terminals. This requires many different interface cables. Note: RealScan 75 Super ASIC models do not have OCIA or dual cable communications. Configurations that require this must use an older RealScan 75 Single ASIC model. Host Terminals
NCR Host Terminals
Host Terminal
1255
Interface
OCIA
Cable
Dual-Cable Scale
Dual-Cable Scale
Corporate ID
1416-C027-0040
1416-C027-0080
Part Number
497-0300533
497-0300534
Length
4 meters (13.1 feet)
2123
OCIA
2126
OCIA
2154, 2155,
2156, 2157
2552
OCIA
2557
OCIA
2760
5932
7050, 7051
OCIA
RS-232
OCIA
7052, 7053, 7054
7070
OCIA
OCIA
7445
RS-232
7450
7452, 7453
OCIA
RS-232
Dual-Cable Scanner
Dual-Cable Scale
Dual-Cable Scale
Dual-Cable Scale
Dual-Cable Scale
Dual-Cable Scale
Dual-Cable Scale
Dual-Cable Scale
Dual-Cable Scale
Dual-Cable Scale
Dual-Cable Scale
Scanner Only
Dual-Cable Scale
Dual-Cable Scale
Dual-Cable Scale
Dual-Cable Scale
Dual-Cable Scale
Single-Cable
Single-Cable
Dual-Cable Scale
Single-Cable
Single-Cable
2123-K316
2123-K316
1416-C015-0040
1416-C015-0080
1416-C013-0040
1416-C013-0080
1416-C028-0040
1416-C028-0080
1416-C027-0040
1416-C027-0080
1416-C061-0040
1416-C239-0040
1416-C013-0040
1416-C013-0080
1416-C061-0040
1416-C013-0040
1416-C013-0080
1416-C019-0040
1416-C019-0080
1416-C061-0040
1416-C019-0040
1416-C019-0080
230-0113973
230-0113973
497-0300371
497-0300372
497-0300350
497-0300351
497-0300543
497-0300544
497-0300533
497-0300534
497-0301144
497-0407723
497-0300350
497-0300351
497-0301144
497-0300350
497-0300351
497-0300422
497-0300423
497-0301144
497-0300422
497-0300423
OCIA
16232
1-21
Casio Host Terminals
Host Terminal
Interface
Cable
Corporate ID
Part Number
Length
2100
OCIA
Dual-Cable Scanner
1416-C072-0040
497-0301403
4-Bit Parallel
Dual-Cable Scale
1416-C073-0040
497-0301404
16218
Datachecker Host Terminals
Host Terminal
Interface
Cable
Corporate ID
Part Number
Length
2200
MDL/Datachecker
Single-Cable
1416-C144-0040
497-0301889
MDL/Datachecker
Single-Cable
1416-C144-0080
497-0301890
MDL/Datachecker
Single-Cable
1416-C062-0040
497-0301152
T 2001
16351
Epson Host Terminals
Host Terminal
Interface
Cable
Corporate ID
Part Number
Length
Epson PC
RS-232
Single-Cable
1416-C357-0040
497-0408212
16354
Fujitsu Host Terminals
Host Terminal
Interface
Cable
Corporate ID
Part Number
Length
Fujitsu 8774
RS-232
Single-Cable
1416-C560-0040
497-0416457
19317
Gilbarco Host Terminals
Host Terminal
Interface
Cable
Corporate ID
Part Number
Length
TCR-15
RS-232
Scanner Only
1416-C237-0040
497-0303139
16219
1-22
IBM Host Terminals
Host Terminal
Interface
Cable
Corporate ID
Part Number
Length
4683, 4684
IBM 4683 Port 17
Single-Cable
1416-C020-0040
497-0300402
4682, 4683,
IBM Port 9B
4684, 4693
Single-Cable
1416-C020-0080
497-0300403
Single-Cable
1416-C070-0040
497-0301390
Single-Cable
1416-C070-0080
497-0301391
4683, 4684
OCIA Port 5B
Single-Cable
1416-C142-0040
497-0301751
4694
IBM Port 9E
Single-Cable
1416-C070-0040
497-0301390
Single-Cable
1416-C070-0080
497-0301391
Single-Cable
1416-C019-0040
497-0300422
Single-Cable
1416-C019-0080
497-0300423
PC
RS-232 9-PIn
16220
ICL Host Terminals
Host Terminal
Interface
Cable
Corporate ID
9518-01/21/61/62/71
OCIA
Scanner Only
1416-C264-0040 497-0404882
Scanner Only
1416-C264-0080 497-0404883
Dual-Cable Scanner 1416-C264-0040 497-0404882
9518-200
9520-150 MDL
9520-150 MDL
Part Number
Length
RS-232
Dual-Cable Scale
1416-C265-0040 497-0404918
Dual-Cable Scale
1416-C265-0080 497-0404919
RS-232
25-Pin D Shell
Dual-Cable Scale
1416-C146-0040 497-0301931
MDL/Datachecker
Single-Cable
1416-C144-0040 497-0301889
Single-Cable
1416-C144-0080 497-0301890
Single-Cable
1416-C260-0040 497-0404766
Single-Cable
1416-C260-0080 497-0404767
MDL 9-Pin
9520/RS-232
RS-232
9-Pin D Shell
Dual-Cable Scale
1416-C226-0040 497-0302021
Team POS 5000
RS-232
Single-Cable
1416-C019-0040 497-0300422
Single-Cable
1416-C019-0080 497-0300423
16221
Microbilt Host Terminals
Host Terminal
Interface
Cable
Corporate ID
Part Number
Length
8010
RS-232 6-Pin
Scanner Only
1416-C326-0040
497-0407181
16222
1-23
NEC Host Terminals
Host Terminal
Interface
Cable
Corporate ID
Part Number
Length
NEC Terminal
RS-232
Scanner Only
1416-C274-0040
497-0405139
16352
SASI Host Terminals
Host Terminal
Interface
Cable
Corporate ID
Part Number
1028
RS-232
Dual-Cable Scanner
1416-C342-0040
497-0407544
Dual-Cable Scale
1416-C343-0040
497-0407545
Dual-Cable Scanner
1416-C341-0040
497-0407543
Dual-Cable Scale
1416-C343-0040
497-0407545
Dual-Cable Scanner
1416-C377-0040
497-0409575
Dual-Cable Scale
1416-C343-0040
497-0407545
ex-10
ex-10 RXD Enable
RS-232
RS-232
Length
16353
Siemens Nixdorf Host Terminals
Host Terminal
Interface
Cable
Corporate ID
Part Number
Length
Beetle
RS-232
Scanner Only
1416-C263-0040
497-0408081
16223
TEC Host Terminals
Host Terminal
ST-5500
Interface
RS-232
Cable
Single-Cable
Corporate ID
1416-C019-0040
Part Number
497-0300422
Length
Single-Cable
1416-C019-0080
497-0300423
16224
Verifone Host Terminals
Host Terminal
Interface
Cable
Corporate ID
Part Number
Length
Ruby Verifone
RS-232
Scanner Only
1416-C254-0040
497-0404530
16225
1-24
Wayne Host Terminals
Host Terminal
Interface
Cable
Corporate ID
Part Number
Length
Wayne Controller
RS-232 9-Pin
Scanner Only
1416-C236-0040
497-0403138
16226
Wedge Host Terminals
Host Terminal
Interface
Cable
Corporate ID
Part Number
Length
Wedge
RS-232 6-Pin
Scanner Only
1416-C141-0040
497-0301721
16227
2
Chapter 2:
Site Requirements
The NCR customer is responsible for preparing the site for installation of the NCR RealScanRealScan 75. Information is provided to help with this task. D
C
D
C
B
A
16389
Customer Responsibilities
The customer must do or provide the following. •
When required by NCR, provide the NCR Customer Services Representative with appropriate drawings that indicate the following.
Location of equipment.
Site wiring (power and signal, paths, and lengths).
Location of other equipment capable of generating large amounts of electrical noise, electromagnetic interference, heat, and so on. 2-2
•
Provide floor coverings and environmental systems that prevent static electricity build‐up and discharge. •
Provide and install necessary power distribution boxes, conduits, grounds, lightning arrestors, and associated hardware. •
Make sure clear space and environmental requirements of the unit are met. •
Make all building alterations necessary to meet wiring and other site requirements. •
Make sure all applicable codes, regulations, and laws (including, but not limited to, electrical, building, safety, and health) are met. •
Provide and install all communication cables, wall jacks, special connectors, and associated hardware. •
Provide and install auxiliary power or other equipment as required. Environment Considerations
The RealScan 75 operates in most standard working environments. Temperature ranges permitted are greater when the RealScan 75 is in storage or transit. There is also an extreme environmental range in which the RealScan 75 can operate for a short time without suffering damage. However, this extreme operating range can last for only one hour. The following table gives the various environmental requirements. Chapter 2: Site Requirements
2-3
Normal Operating
Extreme Operating
Storage
Transit
10°C to 40°C
50°F to 104°F
10°C per hour
18°F per hour
5% to 95%
Non-condensing
105 x 10³ Pa to
79.5 x 10³ Pa
200 Foot-candles
max (2152 Lux)
on both scanner
Windows
-15°C to 45°C
5°F to 113°F
20°C per hour
36°F per hour
5% to 95%
Non-condensing
105 x 10³ Pa to
79.5 x 10³ Pa
200 Foot-candles
max (2152 Lux)
on both scanner
Windows
-15°C to 50°C
5°F to 120°F
20°C per hour
36°F per hour
5% to 95%
Non-condensing
-40°C to 60°C
-40°F to 140°F
20°C per hour
36°F per hour
5% to 95%
Non-condensing
105 x 10³ Pa to
79.5 x 10³ Pa
Acoustical
Noise
55 dBa or less
55 dBa or less
Vibration
And
1 to 10 Hz with a
double amplitude
of 0.127 cm
(0.05 in.);
10 to 300 Hz with
a maximum of
0.25 g
1 to 10 Hz with a
double amplitude
of 0.127 cm
(0.05 in.);
10 to 300 Hz with
a maximum of
0.25 g
Temperature
Temperature
Change
Relative
Humidity
Barometric
Pressure
Ambient
Light
Shock
16375
Installation Location
Your RealScan 75 mounts in a cutout in a checkstand. If you are replacing a RealScan 20 or RealScan 24 with a RealScan 75, you do not need to change the size of the hole if it was cut to the specified dimensions. The counter top should be level since the RealScan 75 should be level to scan efficiently. You must consider the length of the various cables and how to route them to the RealScan 75. You must also consider service slack in the cables to permit lifting the RealScan 75 out of the checkstand without disconnecting the cables. FOR EFFICIENT SCANNING
When cutting the checkstand hole, be careful to maintain the specified dimensions. The scanner/scale should be level on either (2) rails, 1 front and 1 rear, or (4) points of contact, for example (4) bolts. 2-4
Note: The four adjustable support posts on the Scale Support Bar Assembly are set at the factory. Do not attempt to adjust the Top Plate using these posts. Adjust the checkstand supports to align the Top Plate with the checkstand. For proper scale operation, a horizontal clearance between the leading and trailing edges of the top plate and the checkstand must be maintained. NCR recommends that an adjustable plate be placed between the leading edge of the RealScan 76 and the belt on the checkstand.
Note: The depth dimensions provided on the following pages are from the bottom of the scanner to the highest plane on the top plate. Chapter 2: Site Requirements
Checkstand Cutout—RealScan 75-1xxx/2xxx
B
C
E
D
C
A
I
H
D
G
D
C
C
F
E
F
A
B
*Recommended shelf to catch
the NCR 7875 if dropped
during installation.
7875-1xxx
Scanner
7875-2xxx
Scanner/Scale
7875-1xxx
Scanner
7875-2xxx
Scanner/Scale
A
B
C
D
E
29.51 cm
50.95 cm
3.49 cm
0.95 cm
43.97 cm
11 5/8 in.
30.63 cm
20 1/16 in.
50.95 cm
1 3/8 in.
3.49 cm
3/8 in.
1.27 cm
17 5/16 in.
43.97 cm
12 1/16 in.
20 1/16 in.
1 3/8 in.
1/2 in.
17 5/16 in.
F
G
H
I
>= 2.54 cm
13.0 cm
18.10 cm
18.42 cm
>= 1 in.
>= 2.54 cm
5 1/8 in.
13.0 cm
7 1/8 in.
17.78 cm
7 1/4 in.
18.42 cm
>= 1 in.
5 1/8 in.
7 in.
7 1/4 in.
Note: Dimension A for an NCR 7875-2xxx
includes a spacer along each side
of the unit so that it fits an existing
NCR 7870-2xxx cutout.
14956
2-5
2-6
Checkstand Cutout—RealScan 75-7xxx/8xxx
B
C
E
D
J
A
I
H
D
D
C
G
J
*F
F
E
A
B
A
B
C
D
E
7875-72xx
Scanner
11.63 in.
29.51 cm
20.06 in.
50.96 cm
1.38 in.
3.49 cm
0.38 in.
0.95 cm
17.63 in.
44.77 cm
7875-82xx
Scanner/Scale
12.06 in.
30.63 cm
20.06 in.
50.96 cm
1.38 in.
3.49 cm
0.50 in.
1.27 cm
17.63 in.
44.77 cm
F
G
H
I
J
7875-72xx
Scanner
>= 1.38 in.
>= 3.49 cm
7.13 in.
18.10 cm
7.13 in.
18.10 cm
7.25 in.
18.42 cm
1.06 in.
2.70 cm
7875-82xx
Scanner/Scale
>= 1.38 in.
>= 3.49 cm
7.13 in.
18.10 cm
7.38 in.
18.73 cm
7.75 in.
19.69 cm
1.06 in.
2.70 cm
* Recommended shelf to catch
RealScan 7875 if dropped
during installation.
Note:
Dimension A for a
7875-82xx includes a
spacer along each side of
the unit so that it fits an
existing 7870-2xxx cutout.
If the spacers are not used,
the dimension is
11 5/8 in. (29.51 cm).
Note:
Dimensions H and I
include a Produce Guard
for the 7875-82xx.
20551
Checkstand Cutout—RealScan 75-3xxx
B
C
D
A
H
G
F
D
C
E
A
B
A
B
C
D
E
29.51 cm
11 5/8 in.
40.96 cm
16 1/8 in.
3.49 cm
1 3/8 in.
0.95 cm
3/8 in.
37.28 cm
14 17/25 in.
F
12.54 cm
G
18.10 cm
H
18.42 cm
4 15/16 in.
7 1/8 in.
7 1/4 in.
Note: The RealScan 7875-3xxx MUST sit on a shelf below the checkstand surface.
Also, the shelf should be open at the front and back.
23377
2-7
2-8
Checkstand Cutout—RealScan 75-4xxx
G
F
D
C
E
H
A
F
B
A
B
C
D
29.21 cm
43.94 cm
18.10 cm
18.42 cm
11.5 in.
17 5/16 in
7 1/8 in.
7 1/4 in.
E
F
G
H
12.93 cm
29.51 cm
44.26
13.0 cm
5 1/16 in.
11 5/8 in. 17 7/16 in.
5 1/8 in.
19306
2-9
RealScan 25 Remote Compact Display Dimensions
Following are the dimensions of the RealScan 25 Remote Compact Display. The holes are spaced to align with those of the older RealScan 25 Remote Post Display and with some competitor models. J
A
B
F
C
H
K
I
G
D
E
BASE
A
B
115.31 mm 93.98 mm
4.54 in
3.70 in
F
11.17 mm
0.44 in
G
C
D
E
3.96 mm
0.156 in
7.62 mm
0.30 in
84.83 mm
3.34 in
H
I
J
K
16.25 mm 41.65 mm 266.19 mm 104.39 mm 314.96 mm
0.64 in
1.64 in
10.48in
4.11 in
12.4 in
Note: Dimension I is also the height of a single-display unit.
24173
2-10
Hole Requirements For Cables
When you run the various cables through the checkstand, you might have to drill holes in some of the panels. The holes must be large enough for the connector on one end of the cable to pass through. You must also ensure that there are no sharp edges to cut the cable. The following table gives the minimum hole size for each of the RealScan 75 cables. Cable
Cable Length
Minimum Hole Size
Power Cord - Outlet to Power Supply
Power Cable - Power Supply to
RealScan 75
3.05 meters (10 feet)
3.18 centimeters (1.25 inches)
Interface Cable
Remote Display Cable
1.22 meters (4 feet)
1.52 centimeters (0.50 inch)
8.00 meters (26.24 feet)
16376
Ventilation Requirements
The RealScan 75 is designed to operate without an exhaust fan in the checkstand. However, there must be adequate convection air flow, and no other equipment can be in the checkstand that causes the ambient temperature inside the checkstand to be outside the following ranges. •
Maximum ambient temperature inside the checkstand – 40°C (104°F). •
Maximum variation between ambient temperature inside and outside the checkstand – 7°C (12.6°F). For example, if the ambient temperature outside the checkstand is 24.4 °C (76 F), the ambient temperature inside the checkstand cannot be greater than 31.4 C (88.6 F). If the checkstand contains other heat producing equipment, you may need to use forced air to keep the temperature within the specified range. However, air coming into or leaving the checkstand MUST NOT enter or exit past the RealScan 75. Chapter 2: Site Requirements
2-11
Physical Characteristics
The RealScan 75 is a single device that sits in a hole cut into the checkstand. The power supply mounts in a remote location. Connect the RealScan 75 to the host terminal with one or two cables, depending on the configuration of the terminal. If the RealScan 75 has a scale, it can have a display mounted on the top of the unit, or it can use a remote display mounted elsewhere in the checkout area. Weight
The weight of the RealScan 75 varies depending on the model. Following are the installed weights of the basic models. Model
ASIC
Kilograms Pounds
7875-1xxx - Full Size - Scanner Only
7875-10xx
Single / Dual ASIC
7875-12xx
Super ASIC
7875-2xxx - Full Size - Scanner/Scale
7875-20xx
Single / Dual ASIC
7875-22xx
Super ASIC
7875-3xxx - Compact Size - Scanner Only
7875-30xx
Single / Dual ASIC
7875-32xx
Super ASIC
7875-7xxx - Deep Bucket - Scanner Only
7875-70xx W/ EAS
Single / Dual ASIC
7875-70xx W/O EAS
Single / Dual ASIC
7875-8xxx - Deep Bucket - Scanner/Scale
7875-80xx W/ EAS
Single / Dual ASIC
7875-80xx W/O EAS
Single / Dual ASIC
11.41
11.50
24.97
25.16
14.67
13.87
32.10
30.35
10.87
10.95
23.77
23.96
17.93
13.25
39.23
28.98
21.15
16.46
46.26
36.01
16377
2-12
Display Clearance
If the RealScan 75 contains an integrated display, you must provide clearance for viewing the display. The figure shows the display clearance. The display must be visible to both the customer and the operator according to Weights and Measures requirements. If checkstand design restricts viewing, the RealScan 25 Remote Display may be required to satisfy the visibility requirements. 50
30
This area must be clear
for viewing optional
integrated display.
60
60
14954
2-13
Service Clearance
You can service most components of the RealScan 75 without removing the unit from the checkstand. This includes scale calibration and installation of the Weights and Measures seal. However, you must provide clearance around the RealScan 75 for servicing. Clearance is also required for cleaning the unit. The following illustration shows the required service clearances. Mounting surface for keyboard must be
removable for the following.
• Servicing the unit.
• Removing the 7875-80xx Produce Guard.
• Replacing the vertical window.
B
Item Flow Area
A
A
C
All Installations
Installations Without An Integrated Display
A = 20.3 cm (8.0 in.) minimum if checkstand structure is not removable for servicing.
2.5 cm (1.0 in.) minimum if checkstand structure is removable for servicing.
B = 35.6 cm (14.0 in.) minimum if checkstand structure is not removable for servicing.
17.8 cm (7.0 in.) minimum if checkstand structure is removable for servicing.
C = 13.0 cm (5.1 in.) minimum clearance to closest checkstand panel.
The NCR 7875-1xxx/2xxx/4005 must not be supported by a bottom panel.
Note: RealScan 7875-80xx units with a Produce Guard must have enough clearance to remove
the Produce Guard for cleaning. The dimensions given here satisfy these requirements.
14955
2-14
Preparing the Site
This document contains information necessary for the preparation of a site conforming to NCR specifications. It is important that the site complies with the requirements specified in this document because, once the equipment has been installed, deficiencies in site preparation or the problems caused by these deficiencies are much more difficult to detect or correct. Further, failure to comply with these requirements or to take proper steps to protect equipment against risks identified in this document may cause serious damage to the equipment and to the customerʹs business. In addition to the need to comply with the requirements specified, electrical wiring and mechanical systems must also comply with all relevant codes, laws, and regulations. It is important that a customer or a customer agent who is fully conversant with the special requirements of electronic equipment prepare the site. The responsibility of ensuring that the site is prepared in compliance with this document remains with the customer. For information and guidance proposes only, a list of Customer Responsibilities is provided, in general terms, of those matters for which the customer is responsible. This list is not intended to be comprehensive, and in no way modifies, alters, or limits the responsibility of the customer for all aspects of adequate site preparation. NCR staff is available to answer questions relating to the contents of this document, but except where: •
The customer has been notified that a full or partial consulting service is available and/or that NCR is willing to undertake a preliminary or final site survey and •
The customer shall have entered into a formal contract with NCR for provision of the same. Chapter 2: Site Requirements
2-15
No comment, suggestion, or advice offered or not offered about preparation of the site nor any inspection of the site whether before or after preparation is to be taken as approval of the location of the site and equipment or of its preparation, and NCR is not liable in respect of any comment, suggestion or advice given by its staff or in respect of any failure to give advice. Finally, only the customer can know the full extent of damage that may be caused to his business by reason of failure of the equipment that is to be installed. For this reason it is the customerʹs responsibility to ascertain the extent of any such possible damage to his existing or planned business, and to effect full insurance in respect of it. Power Considerations
The RealScan 75 receives power from an external power supply. The power supply is mounted in a remote location close to the RealScan 75. The power supply is a 43‐watt switching power supply with the following inputs. •
Voltage – 90 to 260 Vac •
Frequency – 47 to 63 Hz •
Input Power – 55 Watts Power Application
The RealScan 75 has no on/off switch in the unit. Therefore, you must wire the checkstand to include a recessed, 15A circuit breaker accessible to the operator. This circuit breaker serves as the on/off switch. It is also needed to reset the unit during programming and to remove power from the unit during servicing. 2-16
Checkstand Wiring
Input
Voltage
L3
G
Main Service
Panel
Belt Control
Lighting
Misc. Equip.
N
Conduit
Circuit A: Checkstand
Belt
Motor
Checkstand
Frame
Note: The electrical wiring must meet all
electrical codes, laws, and regulations.
Neutral and
Ground Bus
Feeder wiring and insulated ground from
main service panel to distribution panel
to be run in metal conduit.
Circuit Breakers
Isolated/Insulated
Ground Bus
NCR circuits should be run in
separate metal Conduits.
Note: NCR circuits must be dedicated to
NCR equipment or other logically
connected electronic equipment
(modems, DAA, bridges, etc.)
L1
Circuit B: Terminal
L2
Circuit C: Scanner/Scale
Receptacle should be easily
accessible and near the
Scanner/Scale
Neutral
Bus
Distribution Panel
Isolated Ground Receptacles
Installation Type
U.S., Canada, &
Japan
Input Voltage
L1, L2
Circuit Breakers
100Vac to 120Vac
International
220Vac to 240Vac
100Vac to 120Vac Standard single-pole; value
determined by type of device
220Vac to 240Vac branch and by electrical code.
European
220Vac
220Vac
European double-pole.
R0121
2-17
Power Transient Protection
Voltage transients, surges, sags, impulses, and spikes may be experienced routinely or sporadically. When such phenomena occur, the use of protective devices may be required to ensure proper operation of the equipment. 3
Chapter 3:
Installing Information
Installing the RealScan 75 consists of four main steps. Sometimes other information is required depending of the installation. Enabling special functions is described in Chapter 6: Programming. 3-2
Step 1–Verify That Unit Is Ready To Install
Reporting a Damaged RealScan 75
When you receive the NCR RealScan 75, inspect the shipping carton for damage. If the scanner/scale has been damaged due to shipping, notify the carrier, your NCR representative, or your supplier if the unit was not purchased directly from NCR. What is in the Box
After you unpack the RealScan 75 according to the instructions printed on the box, take inventory to ensure that you have received all components. The following list identifies the package contents. •
NCR RealScan 75 •
Power Supply •
Power Cord •
Top Plate •
Documentation •
Interface Cable (when cable feature is requested with order) •
Power Cord Documents (International Units) •
Metal Foil Stamping Plate (200x Model International Units) Cable Verification
The RealScan 75 can be used with many different host terminals. Verify that you have received the correct interface cable (some installations require two interface cables). A list of available interface cables is provided in Interface Cables in the Product Information topic. Also, be sure you have the correct power cord. Chapter 3: Installing Information
Checkstand Verification
Verify that the checkstand is prepared according to the following. •
Checkstand cutout is correct size. •
Display and service clearances are adequate. •
Checkstand is properly wired. •
Power cord is correct power cord for the electrical outlet. 3-3
3-4
Step 2–Install the Unit
Note: Before attempting to install the RealScan 75, you must prepare your site in accordance with the requirements described in Site Requirements. Note: The RealScan 75 is fully assembled at the factory and requires no operator assembly. The laser module is an integral part of the factory assembled device and does not have any controls that can increase the level of laser light or collateral radiation from the RealScan 75. To install the NCR RealScan 75 in the checkstand, first install all the cables. 1. Verify that the RealScan 75 power receptacle switch is off. Plug the power cord into the RealScan 75 power receptacle. Pass the power cable from the power supply through the checkstand opening. 2. Connect the communications interface cables to the host terminal. Refer to the terminal documentation for instructions on how to connect the interface cables. Note: Some terminals may require a trained service technician to open the terminal and connect the interface cables. 3. Pass the interface cables through the checkstand opening. 4. If you are connecting a remote display, pass the remote display cable through the checkstand opening. 5. If you are connecting an RS‐232 peripheral device, pass its interface cable through the checkstand opening. 6. Place the unit so a portion of the tower end is directly over the hole in the checkstand (on the customer side). Note: Refer to Appendix A: Cable Configuration on how to connect cables. See also Appendix B: Connect the Peripheral Devices. Chapter 3: Installing Information
3-5
Complete the Installation
Turn on the AC Power by turning on the circuit breaker. RealScan 75-2xxx/8xxx Units
The RealScan 75‐2xxx/8xxx units contain a scale that must be set for the correct AC voltage frequency and also must be calibrated before the unit is operational. Calibrate the scale by going to Step 3. RealScan 75-1xxx/3xxx/7xxx Units
Go to Step 4. The RealScan 75‐1xxx/3xxx/7xxx units are scanner only; there is no scale to calibrate. RealScan 75-4xxx Units
Go to Step 4. The RealScan 75‐4xxx is a scanner that is price computing scale ready. If the unit contains a Bizerba Computing scale, do not attempt to calibrate the scale, this scale is calibrated at the factory. 3-6
Step 3–Calibrate the Scale
Note: The Bizerba computing scale, used in a RealScan 75‐4xxx, is calibrated at the factory and cannot be calibrated in the field. However, you can reset the scale by turning off the power, then turning it back on with no weight on the Top Plate. If you are installing a RealScan 75‐
4xxx, do not attempt to calibrate the scale, but continue to Step 4 ‐ Determine If Unit Is Operational. Note: Certified personnel only can perform the scale calibration procedure and place the scale into service for trade to comply with governmental weights and measures regulations. The RealScan 75 Scale must meet the following accuracy requirements. •
The RealScan 75 is considered a new unit each time the scale is calibrated. This status lasts for 30 days. •
The RealScan 75 is considered an in‐service unit 30 days after the scale is calibrated. Weight
New Unit
In Service Unit
Up to 2.5 kg ± 0.00kg ± 0.05 kg Above 2.5 kg ± 0.05 kg ± 0.10 kg Up to 5.0 lb ± 0.00 lb ± 0.01 lb Above 5.0 lb ± 0.01 lb ± 0.02 lb During factory testing, the scale is calibrated one or more times to test the scale calibrating function. This calibration test is not sufficient to make the scale ready for weighing in trade. The scale MUST be calibrated when any of the following occur. This is a government requirement. •
Initial installation of a RealScan 75 •
When the scale cannot be zeroed Chapter 3: Installing Information
3-7
•
When the diagnostics indicate a calibration error •
When the load cell or scale board have been replaced (Single & Dual ASIC models) •
When the load cell or digital board have been replaced (Super ASIC models) Note: The RealScan 75‐2xxx may not have a RealScan 25 Remote Display when connected to some host terminals. If this is the case, a Field Service Calibration Display (NCR part number 250‐0029750) is required unless the RealScan 75 has voice enabled. Calibration information is NOT sent to the host terminal. Contact a NCR representative about calibrating the scale. Note: NCR RealScan 25 Remote Compact Display does not display the “Scale Ready.” The calibration procedure sets the load cell and the electronics to interpret the weight of an item accurately. The scale can be calibrated after power has been supplied for 30 minutes if the ambient air condition has been 20° C (68° F) or above for at least 24 hours. If the ambient air condition has not been met (that is, below 20° C (68° F)), then the scale must be on for at least 6 hours before it can be calibrated. One or more certified weight sets are required to calibrate and certify the scale. •
Whole Pound Weight Set: NCR Part Number 998‐0633009 •
Fractional Pound Weight Set: NCR Part Number 998‐0633012 •
Kilogram Weight Set: Obtain locally The RealScan 75 maintains an audit trail of scale calibration and weighs parameter setting. The audit trail consists of two event counters. Display the audit trail count by pressing and holding the Scale Zero button on the Operator Display Panel. The display alternates between Cal xxx and PAr xxx. The Cal value is the number of times the scale has been calibrated. The PAr value is associated with the weigh parameter setting and should never change. 3-8
Note: The audit trail can be displayed only on units with the RealScan 25 Remote Display. Note: Some host terminals can corrupt the calibration settings if they are connected during scale calibration. Therefore, NCR recommends disconnecting the interface cable before starting calibration of the scale and then reconnect it after completing the calibration procedure. Exercise the Scale
The scale must be exercised before performing a calibration. Power‐on the scale for 30 minutes prior to calibration. Ensure the scale is level and sitting upon four solid points of contact in a vibration‐free check stand with no airflow overhead. Exercise the scale to guarantee success by pushing on the Top Plate until it bottoms out and counting for 2 seconds then releasing the force. Push down on the Top Plate and count to 2 and release again. Access the Calibration Switch
The calibration switch is located below the Top Plate. A lead/wire or paper seal may be installed for scale certification security. Perform the following procedures to access the Calibration Switch. RealScan 75-2xxx
1. Remove the Top Plate. 2. Remove the Produce Guard if one is included. 3. Remove the calibration switch cover located in the right‐front corner of the unit. Lift the left side of the cover to unlatch and remove it. Chapter 3: Installing Information
3-9
Calibration Switch Cover
14962
4. If the calibration switch security cover is secured with a lead/wire or paper seal, remove the seal. Calibration Switch
Security Cover
Screw
Seal
Calibration Switch
15070
5. Remove the screw that holds the calibration switch security cover in place. 6. Rotate the right side of the calibration switch security cover to the back to gain access to the calibration switch. RealScan 75-8xxx
1. Remove the Top Plate. Do not remove the Produce Guard if one is present. The calibration switch is located at the front‐center of the unit. 2. If the calibration switch security cover is secured with a lead/wire or paper seal, remove the seal. 3. Remove the screw that holds the calibration switch security cover in place. 3-10
4. Rotate the right side of the calibration switch security cover to the back to gain access to the calibration switch. Screw
Calibration Switch
Security Cover
Wire Seal
Calibration Switch
20587
Connect the Field Service Calibration Display
•
The Field Service Calibration Display provides calibration information. It must be used if the RealScan 75 does not have voice enabled or does not have a RealScan 25 Remote Display connected to it. A Field Service Calibration Display cable (497‐0403230) is required to connect the Field Service Calibration Display to the Remote Display Connector on the back of the RealScan 75. Chapter 3: Installing Information
3-11
Perform Calibration Procedure
The scale firmware controls the calibration procedure. It waits for a response to each prompt before going to the next step. The firmware uses the voice feature and the display to identify how much weight to place on the top plate. After the required weight has been placed on the top plate and pressed the Scale Zero button, the firmware sounds a single tone and goes to the next prompt. The calibration procedure can be ended before completion by turning the unit off. However, if this is done, the scale must still be calibrated before placing it into service. Note: The pound and kilogram weights used for calibration are not equivalent values. They are the actual weights the firmware needs to perform the calibration. 1. Install the Produce Guard if one is included. 2. Install the Top Plate. 3. Apply power to the RealScan 75. 4. Press and hold the Scale Zero button on the Operator Display Panel. The unit displays the Cal and PAr values. Record these values. 5. Raise the front edge of the top plate just enough to access the Calibration Switch. Press the Calibration Switch; then lower the front of the top plate into position. If a display is connected it should show Ready C‐0.000 kg (0.00 lb). 6. Change the weight on the top plate in the sequence shown in the following chart when directed to do so by the scaleʹs display or voice messages. 3-12
Display
Add Weight
Remove Weight
C‐2.5 kg (05 lb.) 2.50 kg (5.00 lb.) C‐10 kg (15 lb.) 7.50 kg (10.00 lb.) C‐12.5 kg (30 lb.) Up to 5.0 lb 2.50 kg (15.00 lb.) C‐00 kg (00 lb.) 12.5 kg (30.00 lb.) 0.000 kg (0.00 lb.) If the scale is equipped with a Produce Guard or Electronic Article Surveillance (EAS), check for proper fit and alignment. Note: Turn off the EAS system during calibration. Place weights in circles shown when calibrating to ensure even distribution of weight during calibration. Start in the center and work outward horizontally with increasing weight. Don’t scatter weights around Top Plate. 22829B
If Scan Doctor detects an error during the calibration procedure, one of the following error codes may be given. Error
Code
Problem
Suspect Components
1 ‐‐‐‐ Calibration error A/D output below 000h at digital to analog converter Digital Board Load Cell 2 ‐‐‐‐ Calibration error A/D output below 280h at digital to analog converter Digital Board Load Cell Chapter 3: Installing Information
3-13
Error
Code
Problem
Suspect Components
3 ‐‐‐‐ Calibration error Analog to digital converter output too high at 15.0 kg (30 lb) Digital Board Load Cell 4 ‐‐‐‐ Vibration to scale during calibration Motors in checkstand 9 ‐‐‐‐ Interference detected during calibration Top Plate is touching checkstand. Scale was jarred. After calibrating the scale, the accuracy must be verified to assure it meets government requirements. This consists of a series of four tests that must be run in the continuous sequence given. Increasing Load Test
This test checks the scale’s accuracy when incrementally adding weight to the center of the Top Plate. Use weights that correspond to the RealScan 75 weight feature. If a failure occurs during this test, you must calibrate the scale again. Step
Weight Feature
Add Weight
Remove Weight
Display Result
1 13.995 kg 0.1 kg 0.1 ± 0.00 kg 30.0 lb 0.2 lb. 0.2 ± 0.00 lb. 2 13.995 kg 2.5 kg 0.1 kg 2.5 ± 0.00 kg 30.0 lb 5.0 lb. 0.2 lb. 5.0 ± 0.00 lb. 3 13.995 kg 4.5 kg 7.0 ± 0.005 kg 30.0 lb 5.0 lb. 10.0 ± 0.01 lb. 4 13.995 kg 3.0 kg 10.0 ± 0.005 kg 30.0 lb 10.0 lb. 20.0 ± 0.01 lb. 3-14
Step
Weight Feature
Add Weight
Remove Weight
Display Result
5 13.995 kg 3.995 kg 13.995 ± 0.005 kg 30.0 lb 10.0 lb. 30.0 ± 0.01 lb. Note: Do not remove any weight from the Top Plate. Over-Capacity Test
This test checks for the proper indication from the scale when too much weight is placed on the top plate. Note: This test must immediately follow the Increasing Load Test; do not remove any of the weights prior to running this test. Place additional weight on the center of the top plate as shown in the following chart. Use the weight that corresponds to the RealScan 75 weight feature. The display shows a series of dashes to indicate an over‐capacity condition. Step
Weight Feature
Add Weight
Remove Weight
Display Result
1 13.995 kg 0.04 kg ‐‐.‐‐‐ 30.0 lb 0.08 lb. ‐‐.‐‐‐ 2 13.995 kg 0.04 kg 13.995 ± 0.005 kg 30.0 lb 0.08 lb. 30.0 ± 0.01 lb. Note: Do NOT remove any weight from the Top Plate. Decreasing Load Test
This test checks the scaleʹs accuracy when incrementally removing weight from the top plate. Use weights that correspond to the RealScan 75 weight feature. Note: This test must immediately follow the Over‐Capacity Test; do not remove any of the weights prior to running this test. Chapter 3: Installing Information
Step
Weight Feature
Add Weight
Remove Weight
Display Result
1 13.995 kg 3.995 kg 10.0 ± 0.005 kg 30.0 lb 10.0 lb. 20.0 ± 0.01 lb. 2 13.995 kg 7.5 kg 2.5 ± 0.00 kg 30.0 lb 15.0 lb. 5.0 ± 0.00 lb. 3 13.995 kg 0.1 kg 2.5 kg 0.1 ± 0.00 kg 30.0 lb 0.2 lb 5.0 lb. 0.2 ± 0.00 lb. 4 13.995 kg 0.1 kg 0.0 ± 0.00 kg 30.0 lb 0.2 lb. 0.0 ± 0.00 lb. 3-15
Shift Test
This test involves moving a weight off the center point of the top plate to check for continued accuracy. EU Test Pattern
US Test Pattern
22829
22829a
1. Place 5.00 kg (15.00 lb) on each of the 4 circles individually. The display must show 5.00 ± 0.005 kg (15.00 ± 0.01 lb) with a max of 0.005 kg (0.01 lb) between any of the 4 readings. 2. Remove all weights. The display must read 0.000 ± 0.000 kg (0.00 ± 0.00 lb). Test max 30 lb in center only. 3-16
3. Press and hold the Scale Zero Button. Record the Cal and PAr values shown on the display. Note: Circles are half way from Top Plate center to corners for the EU Test Pattern and half way from Top Plate center to the edges for the US Test Pattern. Secure the Calibration Switch
When performing a scale calibration, someone must attach a seal to the scale calibration security cover. Depending on the local laws, Weights and Measures officials may be required to attach the seal. Note: In the United States and Canada, the audit trail can serve as an acceptable security seal when the RealScan 25 Compact Display is present. RealScan 75-2xxx
1. Remove the Top Plate. 2. Remove the Produce Guard if one is included. 3. Rotate the calibration switch security cover until the screw holes and the seal holes are aligned. Calibration Switch
Security Cover
Screw
Seal
Calibration Switch
15070
4. Install the screw to secure the calibration switch security cover. Chapter 3: Installing Information
3-17
5. Seal the calibration switch security cover with one of the following seals. •
Lead/Wire Seal (NCR Part Number: 603‐8001097) using a Lead/Wire Seal Press (NCR Part Number: 603‐9000157) •
Film/Paper Seal (Obtain locally—Must meet the requirements of your local government) Note: When you perform a scale certification, someone must attach a seal to the scale calibration security cover. Depending on your local laws, Weights and Measures officials may be required to attach the seal. 6. Install the calibration switch cover by inserting the right side into the mounting hole and pressing the left side down until it latches into place. Calibration Switch Cover
14962
7. If a Produce Guard is included, set it on the Top Plate Support Posts. 8. Set the Top Plate on the unit so that it sits properly on the Top Plate Support Posts. If the RealScan 75 does not have a Produce Guard, the Support Posts have a rubber bumper on top that locates the Top Plate. 9. Verify that the display indicates 0.000 kg (0.00 lb). 10. Press and hold the Scale Zero button on the operator display panel. Verify the Cal value has incremented by 1. Record the Cal and PAr values, shown on the display, on the Placed Into Service form if required by your local Weights and Measures regulations. 3-18
RealScan 75-8xxx
1. Remove the Top Plate—do not remove the Produce Guard if one is included. 2. Rotate the calibration switch security cover until the screw holes and the seal holes are aligned. Screw
Calibration Switch
Security Cover
Wire Seal
Calibration Switch
20587
3. Install the screw to secure the calibration switch security cover. 4. Seal the calibration switch security cover with one of the following seals. •
Lead/Wire Seal (NCR Part Number: 603‐8001097) using a Lead/Wire Seal Press (NCR Part Number: 603‐9000157) •
Film/Paper Seal (Obtain locally—Must meet the requirements of your local government) Note: When you perform a scale certification, someone must attach a seal to the scale calibration security cover. Depending on your local laws, Weights and Measures officials may be required to attach the seal. Chapter 3: Installing Information
3-19
5. Set the Top Plate on the unit so that it sits properly on the Top Plate Support Posts. 6. Verify that the display indicates 0.000 kg (0.00 lb). 7. Press and hold the Scale Zero button on the operator display panel. Verify the Cal value has incremented by 1. Record the Cal and PAr values, shown on the display, on the Placed Into Service form if required by your local Weights and Measures regulations. Note: A short version of the above instruction is included in Appendix D for personnel who are fully familiar with the calibration process. The short form (497‐0439973) is also included in the box with each scanner/scale model. 3-20
Step 4–Determine If Unit Is Operational
When power is applied to the RealScan 75, it automatically performs Level 0 Diagnostics to check various components. NCR RealScan 75-1xxx/3xxx/4xxx/7xxx Scanner
After passing Level 0 diagnostics the Status indicator flashes green, a tone sounds, then the Status indicator turns red. The RealScan 75 is now operational. NCR RealScan 75-2xxx/8xxx Scanner/Scale
After passing Level 0 diagnostics the RealScan 75 runs scale diagnostics. During this time, all segments on the integrated or remote display are turned ON so the operator can verify the display works correctly. Then the display reads Ready 0.000 kg (Ready 0.00 lb). The Status Indicator flashes red for five seconds, then the Status indicator flashes green momentarily, a tone sounds, and the Status indictor turns red. The RealScan 75‐2xxx/8xxx is now operational. If the RealScan 75 Does Not Pass Level O Diagnostics
If an error occurs during Level 0 diagnostics, the integrated or remote display (if the unit has one) displays an error code, and if enabled, the RealScan 75 emits an audible description of the error and what action to take. There may be some simple steps you can take to correct the problem. See Troubleshooting. If you cannot correct the problem, contact NCR for warranty information. Chapter 3: Installing Information
3-21
Checkout Reading Operation
To check the tag reading operation of the RealScan 75, attempt to read a good tag on an item. The Status indicator turns red when the RealScan 75 is ready to scan a label. A good read is indicated when the Status indicator turns green and a tone sounds (if enabled). Check Sensormatic® Deactivation System
If you installed a RealScan 75‐7xxx/8xxx with the Sensormatic® Deactivation System, check out the deactivation function. Obtain a security tag. Scan a bar code and within two seconds pass the security tag through the deactivation zone. The Deactivated Tone should sound if it is enabled. Refer to Operating the Sensormatic® Deactivation System for detailed operating instructions. Programming
Your RealScan 75 comes from the factory with the programming parameters set to default values. The Communications Protocol is set to the specifications on your order. However, you may want to make some parameter changes for your particular installation. Determine Communication Protocol
Use the following procedure to determine the communications protocol programmed in your RealScan 75. 1. Apply power to the RealScan 75. 3-22
2. Scan the Diagnostic Mode tag; must be first tag scanned after applying power. Scan the Hex 3 tag. The good read tone for this tag sounds (three beeps). If the RealScan 75 has the Voice feature enabled, the communications protocol is given audibly. If the Voice feature is not enabled, the Status indicator flashes green and the tone beeps, identifying the communication protocol. Following are the number of beeps that sound for each communication protocol. 3 Beeps
IBM 468x Port 4A (Slot Scanner) 4 Beeps
IBM 468x Port 4B (HHBCR) 6 Beeps
RS‐232 11 Beeps
Casio 4‐Bit Parallel Dual Cable 12 Beeps
IBM 1520 (BCR) 13 Beeps
TEC 4‐Bit Parallel Dual Cable 3. Remove power from the RealScan 75. Chapter 3: Installing Information
3-23
Special Installations
The RealScan 75 can be configured for a variety of installations. Some of these installations require specific cables, specific programming, or special installation procedures. Convenience Stores
Convenience stores require scanner performance similar to a supermarket. The RealScan 75 scanner comes already programmed for use with four different non‐NCR terminals. When ordering one of these features, you also need to order the interface cable. The following table identifies the four terminals, the interface cable, and the port for connecting the cable. Also included are the program parameters set at the factory. These parameter values are different from the standard default values. 3-24
Host Terminal
Interface Cable
Port
Programming Parameters
Gilbarco
TCR-15 System
1416-C237-0040
Gilbarco
console
J207 Wand
Reader
Wayne
Plus 3 System
1416-C236-0040
Wayne
terminal
Scanner
Port
Verifone
Ruby System
1416-C254-0040
Verifone
Terminal
COM 6 or
COM 1
Siemens Nixdorg
(Beetle Terminal)
1416-C263-0040
COM 2
Communications Protocol
- RS-232
RS-232 Parameters 1
- 2400 Baud
- Even Parity
- RTS Low/CTS Ignored
RS-232 Terminator Byte
- 0D ASCII Code
- RS-232
Bar Codes 1
- Enable Extend UPC-E
to UPC-A
- RS-232
Bar Codes 1
- Enable Extend UPC-E
to UPC-A
RS-232 Parameters 1
- 1200 Baud
- No Parity
- 1 Stop Bit, 8-Bit Character
- RTS Low, Wait for CTS
- 0A ASCII Code
- RS-232
RS-232 Parameters 1
- 1 Stop Bit, 8-Bit Character
16385
RealScan 2170 Host Terminal
Programming the RealScan 75-1xxx/3xxx/7xxx
When connecting the RealScan 75‐1xxx/3xxx/7xxx to an NCR 2170 Terminal, you must set the scanner to the following RS‐232 parameters. •
9600 baud •
1 Stop Bit •
7‐Bit character •
Odd parity Chapter 3: Installing Information
•
RTS High, Wait for CTS •
BCC disabled 3-25
Set these parameters according to the following procedure: 1. Apply power to the RealScan 75. 2. Scan the Default tag to set all parameters to default values. 3. Scan the Programming Mode to put the RealScan 75 in the Base Programming state. 4. Scan the Hex 1 followed by Hex 0 to select the Communications Protocol programming mode. 5. Scan the Hex 5 to select RS‐232 communications. 6. Scan the Hex 2 followed by Hex 1 to select RS‐232 Parameters 2 Programming Mode. 7. Scan the Hex A to select the BCC Options parameter. 8. Scan the Hex 0 to disable BCC on bar code data. 9. Scan the Save and Reset to save the program changes. Setting up the NCR 2170 Terminal
Set up the NCR 2170 according to the following procedure. 1. Connect the RealScan 75 scanner cable to the NCR 2170 RS‐232 port with an ID = 04. 2. Set the NCR 2170 to default RS‐232 options. 3. Perform a Master Reset on the NCR 2170 by turning the key to P2 until the menu is displayed. 3-26
Scale Address for IBM Communications
Most IBM systems have software called Integrated Scanner/Scale that permits a single‐cable installation. You can check the terminal configuration at the controller to be sure this IBM option is activated. Once chosen, the scale address is 6E (default setting), and no other action is required other than plugging the RealScan 75 interface cable into port 17 (468x). This is the preferred and most common configuration. For the 4682/469x series IBM terminals, the RealScan 75 interface cable plugs into port 9B. This series has no port 17. Some older 468x systems require a dual‐cable system, where one cable connects to the scanner and the other connects to the scale. The scale cable usually plugs into port 21 of a ʺBʺ or ʺCʺ feature card. It is possible to preserve the existing terminal configuration and still use the single‐cable feature of the REALSCAN 75. If there are no other ports used on the ʺBʺ or ʺCʺ feature card, you can remove the feature card from the terminal even though it is configured to be installed. •
If the card was in slot 2A, program the RealScan 75 scale address to 6A and plug the RealScan 75 Interface Cable into port 17. •
If the card was in slot 2B, program the RealScan 75 scale address to 6B and plug the RealScan 75 Interface Cable into port 17. •
If other ports beside port 21 are used on the ʺBʺ or ʺCʺ card and the other card slot is empty (2A or 2B), you can still use this procedure, but you must change the terminal configuration to define that there is a card in the empty slot and that its port 21 is connected to a scale. Program the scale to the empty slot address (2A = 6A, 2B = 6B). The existing card port 21 must be configured as not used and must not be removed from the terminal. •
If both card slots are used on the terminal, the terminal software must be a version that can be configured to support an integrated scanner/scale. This may require upgrading the software. Chapter 3: Installing Information
3-27
SNI Beetle Terminal
For the RealScan 75 to communicate with an SNI Beetle terminal, the communication parameters must be properly set. Scanning the following sequence of programming tags enables a typical installation; however, some variations may be necessary for any specific installation. The following programming tags must be the first ones scanned after applying power to the RealScan 75. 1. Default – sets parameters to previously defined default values. 2. Programming Mode – enables programming. 3. Hex 1, Hex 0, Hex 5 – RS‐232 communications. 4. Hex 2, Hex 0, Hex 5, Hex 1, Hex 0, Hex 5 – RS‐232 parameters. •
9600 baud •
Even parity •
1 Stop bit, 7‐bit character •
RTS high, wait for CTS 5. Hex 2, Hex 2, Hex A, Hex 1 – enable prefix byte 02 6. Save and Reset – saves the program and resets the unit. If the RealScan 75 contains a scale, the unit must be programmed to be identified as a scanner only. This is done by scanning the following sequence of programming tags. 1. Programming Mode – enables programming. 2. Hex 2, Hex 4, Hex 4 – identifies unit as scanner only. 3. Save and Reset – saves the program and resets the unit. 3-28
Special RS-232 Peripheral Port Connections
Metrologic MS951
You can connect a Metrologic MS951 Hand‐Held Scanner to one of the RS‐232 Peripheral Ports on the REALSCAN 75. If the MS951 is the only peripheral device, you can connect it to either port. However, if you are connecting another peripheral device, there may be a restriction to which port the MS951 can use. There are two different types of cable connections depending on which type of peripheral port connector is used on the RealScan 75; older connectors are round and newer ones are square. Chapter 3: Installing Information
3-29
Programming the MS951
Print this page, and then scan the following sequence of tags with the Metrologic MS951 Hand‐Held Scanner. 1. Enter/Exit Program Mode 16161A
2. Recall Defaults 16161B
16161C
3. Enable DTR Input 4. Enable DTR Scan Disable 16161D
16161E
5. Prefix ID On 3-30
6. Disable Code 39 16161F
16161G
7. Disable Code 128 8. Disable Interleaved 2 of 5 16161H
9. No Tone 16161I
10. Enter/Exit Program Mode 16161A
Verify Installation
1. Apply power to the RealScan 75 by turning on the circuit breaker. Chapter 3: Installing Information
3-31
2. Verify that the RealScan 75 passes all power‐up diagnostics. 3. Scan a few bar codes to assure that the scan function is working properly. If the RealScan 75 contains a scale, you should perform a scale calibration. Metrologic MS951 Hand-Held Scanner Programming
When installing a Metrologic MS951 Hand‐Held Scanner, you must set certain programming options in the MS951 and the RealScan 75. Programming the RealScan 75
There are four options that must be programmed on the RealScan 75. Scan the following programming tags to set these options. These must be the first tags scanned after applying power to the RealScan 75. Hand-Held Processing
Selection
Programming Tag Sequence
Setting
Enable
Programming Mode, Hex 4, Hex 0, Hex 1, Save and Reset
Required
Disable
16386A
16386B
Hand-Held Port Selection
Selection
Setting
Port 1
Super ASIC
Port 2
Super ASIC
Port 1
Port 2
Single ASIC
Single ASIC
Port 1
Port 2
Dual ASIC
Dual ASIC
Hand-Held Selection
Selection
Setting
Enable
Required
24855
3-32
Hand-Held Beep on the RealScan 75
Selection
Setting
Enable
Disable
Required
16386D
RealScan 32 Hand-Held Scanner
The RealScan 32 Hand‐Held Scanner can be connected to one of the RS‐
232 Peripheral Ports on the RealScan 75. If the RealScan 32 is the only peripheral device, you can connect it to either port. However, if you are connecting another peripheral device, there may be a restriction to which port the RealScan 32 can use. RealScan 32
RealScan 75
RealScan 32 Serial Cable DB9
1416-C864-0020
497-0429607
20964
Scan the following sequence of programming tags found in the NCR RealScan 32 Operatorʹs Guide. 1. Scan the NCR Factory Defaults tag. 2. Scan the Disable STX tag. 3. Scan the Disable LF tag. 4. Scan the Disable ACK tag. 5. Scan the Disable Beep tag. When installing an NCR RealScan 32 Hand‐Held Scanner, you must set certain programming options in both the RealScan 75 and the RealScan 32. These options are given as follows. Chapter 3: Installing Information
3-33
Selection
Setting
Enable
Required
Disable
16386A
16386B
Selection
Setting
Port 1
Super ASIC
Port 2
Super ASIC
Port 1
Port 2
Single ASIC
Single ASIC
Port 1
Port 2
Dual ASIC
Dual ASIC
Hand-Held Selection
Selection
Setting
Enable
Required
24855
Selection
Setting
Enable
Disable
Required
16386D
3-34
RealScan 35/36 Hand-Held Scanner connection
The RealScan 35/36 Hand‐Held Scanner can be connected to one of the RS‐232 Peripheral Ports on the RealScan 75. If the RealScan 35/36 is the only peripheral device, you can connect it to either port. However, if you are connecting another peripheral device, there may be a restriction to which port the RealScan 35/36 can use. There are two different types of cable connections depending on which type of peripheral port connector is used on the RealScan 75; older connectors are round and newer ones are square. Serial Number Above 32660591
RealScan 35/36
RealScan 75
Extension Cable
1416-C397-0010
497-0410118
RealScan 35/36 Cable
1416-C313-0040
497-0406911
Note: The Extension Cable is not required, but is recommended
due to the length of the RealScan 35/36 Cable.
16145
Serial Number Below 32660592
RealScan 35/36
RealScan 75
Adapter Cable
1416-C344-0003
497-0407578
RealScan 35/36 Cable
1416-C088-0040
497-0301513
Programming the RealScan 35/36
Set the RealScan 35/36 programming by scanning the appropriate programming tags in the NCR RealScan 35/36 Userʹs Guide. 1. Scan the Select Serial tag (tag CO). 2. Scan the Reset To Serial Default tag (tag ZA). 16142
3-35
3. Scan the Protocol = CTS(+) tag (tag HC). 4. Scan the No Buffering tag (tag NF). 5. Scan the Enable UPC & E With Supplement Disabled tag (tag QC). 6. Scan the Enable EAN With Supplement Disabled tag (tag RC). 7. Scan the Enable Number System Digit tag (tag RE). 8. Scan the Enable Check Digit tag (tag RG). 9. Scan the Disable Code 39 tag (tag OA). 10. Scan the Disable Code 128 tag (tag TA). 11. Scan the Enable Symbology ID tag (tag FB). 12. Scan the Set ICL Symbology Table tag (tag FC). You can program the RealScan 35/36 to beep when it successfully reads a bar code. Do this by scanning the appropriate tag. •
Enable ‐ Scan the Beeper On tag (tag AD). •
Disable ‐ Scan the Beeper Off tag (tag AA). Refer to the RealScan 35/36 Userʹs Guide for additional programming information. Programming the RealScan 75
When installing an NCR RealScan 35/36 Hand‐Held Scanner, you must set certain programming options in both the RealScan 75 and the RealScan 35/36. There are four options that must be programmed on the RealScan 75. Scan the following programming tags to set these options. These must be the first tags scanned after applying power to the RealScan 75. Hand-Held Processing
Selection
Setting
Enable
Required
Disable
16386A
3-36
Selection
Setting
Port 1
Super ASIC
Port 2
Super ASIC
Port 1
Port 2
Single ASIC
Single ASIC
Port 1
Port 2
Dual ASIC
Dual ASIC
16386B
Hand-Held Selection
Selection
Setting
Enable
Required
24855
Selection
Enable
Setting
Either
Disable
Either
16386F
RealScan 37 Hand-Held Scanner Connection
You can connect a RealScan 37 Hand‐Held Scanner to one of the RS‐232 Peripheral Ports on the RealScan 75. If the RealScan 37 is the only peripheral device, you can connect it to either port. However, if you are connecting another peripheral device, there may be a restriction to which port the RealScan 37 can use. RealScan 37-0000
RealScan 75
RealScan 37 Dongle Cable
1416-C823-0025
497-0427449
The RealScan 37 cable
connects permanently to the RealScan 37
and cannot be removed.
20253
3-37
Program the NCR RealScan 37‐1xxx by scanning the following six bar codes. If the RealScan 37 gives a triple beep, start over with the first bar code. Refer to the NCR RealScan 37 Userʹs Guide for more specific information. 1. Factory Default 2. RS‐232, 7 Data, 1 Stop, Space Parity 3. Data Format Number 1 4. Data Format Number 2 5. Data Format Number 3 6. Data Format Number 4 3-38
7. RTS/CTS Programming the RealScan 75
When installing a RealScan 37 Scanner, you must set certain programming options in both the RealScan 75 and the RealScan 37. These options are given as follows. There are four options that must be programmed on the RealScan 75. Scan the following programming tags to set these options. These must be the first tags scanned after applying power to the RealScan 75. Hand-Held Processing
Selection
Setting
Enable
Required
Disable
16386A
16386B
Selection
Setting
Port 1
Super ASIC
Port 2
Super ASIC
Port 1
Port 2
Single ASIC
Single ASIC
Port 1
Port 2
Dual ASIC
Dual ASIC
3-39
Hand-Held Selection
Selection
Setting
Enable
Required
24855
Hand-Held Beep on RealScan 75
Selection
Setting
Enable
Disable
Required
16386D
External Sensormatic® Tag Deactivation System
Note: This does not apply to the RealScan 75‐7xxx/8xxx. These units have a Sensormatic® deactivation device installed below the Top Plate that connects directly to a Sensormatic® controller. The external Sensormatic® tag deactivation system must be connected to the RS‐232 Peripheral Ports, Port 2. If you also have a hand‐held scanner, it must be connected to Port 1. When the RealScan 75 Scanner reads a tag, the Sensormatic® hardware needs to receive an interlock signal for it to function. When the system is installed, you must enable the Sensormatic® Interlock Signal. Enable Sensormatic® Interlock Signal
Scan the following sequence of programming tags to enable the Sensormatic® Interlock signal. These must be the first tags scanned after applying power to the RealScan 75. 1. Programming Mode – Puts scanner in the programming mode. 2. Hex 4, Hex 2, and Hex B – Enables Sensormatic® Interlock Signal. 3. Save and Reset – Saves the enabled setting, then resets the RealScan 75 3-40
Disable Sensormatic® Interlock Signal
Scan the following sequence of programming tags to disable the Sensormatic® Interlock signal. These must be the first tags scanned after applying power to the RealScan 75. 1. Programming Mode – Puts scanner in the programming mode. 2. Hex 4, Hex 2, and Hex A – Disables Sensormatic® Interlock Signal. 3. Save and Reset – Stores the disabled setting, then resets the RealScan 75 Symbol Technologies LS4000
The Symbol Technologies LS4000 Hand‐Held Scanner can be connected to one of the RS‐232 Peripheral Ports on the RealScan 75. If the LS4000 is the only peripheral device, you can connect it to either port. However, if you are connecting another peripheral device, there may be a restriction to which port the LS4000 can use. There are two different types of cable connections depending on which type of peripheral port connector is used on the RealScan 75; older connectors are round and newer ones are square. Serial Number Above 32660591
3-41
Serial Number Below 32660592
Programming the LS4000
Print this page, then scan the following sequence of tags with the Symbol Technologies LS4000 Hand‐Held Scanner. 1. Set All Defaults 16161A
2. ICL RS‐232 16161B
3. Do Not Beep After Good Decode 16161C
4. Disable UCC/EAN‐128 16161D
3-42
5. Disable Code 128 16161E
16161F
6. Disable Code 39 7. Disable Interleaved 2 of 5 16161G
16161H
8. RTS/CTS Option 2 9. Host: Low RTS 16161I
10. Host Serial Response Time‐Out 16161J
11. 0 16161K
12. 5 Chapter 3: Installing Information
16161L
3-43
Selection
Setting
Enable
Required
Disable
16386A
16386B
Selection
Setting
Port 1
Super ASIC
Port 2
Super ASIC
Port 1
Port 2
Single ASIC
Single ASIC
Port 1
Port 2
Dual ASIC
Dual ASIC
Hand-Held Selection
Selection
Setting
Enable
Required
24856
Hand-Held Beep on RealScan 75
Selection
Setting
Enable
Required
Disable
16386D
4
The NCR RealScan 75 requires very little attention during operation. It is designed to reduce the amount of bar code orientation prior to scanning an item. Because of the bi‐optic design and the PACESETTER functionality, most people become proficient in a very short time. 4-2
Scanner/Scale Components
G
H
I
F
E
J
D
C
K
B
L
A
22594
H – Integrated Display A – Motion Detector B – Volume Adjust Button C – Window Maintenance Indicator I – Remote Compact Display (Optional) J – Vertical Scan Window D – Scale Zero Button K – Top Plate E – Status Indicator L – Horizontal Scan Window
F – Speaker G – Operator Display Panel Chapter 4: Operating Information
4-3
Motion Detector
The Motion Detector is located in the lower portion of the Operator Display Panel. To prolong the life of the RealScan 75, when there is no operator activity for an extended time (the default period is 15 minutes), the laser diode and motor are turned off. To turn on the RealScan 75, you must activate the unit by passing an item in front of the motion detector. This movement is the normal item scanning movement. Volume Adjust Button
The RealScan 75 has a Volume Adjust button located on the Operator Display Panel. A picture of a speaker emitting sound waves identifies the Volume Adjust button. The purpose of the Volume Adjust button is to permit the operator to change the scannerʹs Good Read tone volume to a comfortable level depending on the ambient noise level at the time. If enabled through programming, it also permits the operator to change the frequency (tone) of the Good Read tone. Each time you momentarily press the button, the Good Read tone changes its volume and sounds a Good Read tone using the new setting. There are six or eleven different volume settings possible depending on how the Volume Adjust button is programmed. Repeatedly pressing the Volume Adjust button increases the volume to the maximum setting and then repeats the cycle from minimum back up to maximum. However, the scanner reverts to the programmed volume setting at each power‐up. If the Volume Adjust button is programmed to change the tone, holding the button pressed for more than one second changes the Good Read tone to the next tone. Repeatedly doing this causes the tone to increase to the maximum and then start over with the lowest. Note: Permanent changes to tone volume and tone frequency requires changing the program. Refer to Chapter 6: Programming Information. 4-4
Window Maintenance Indicator
The RealScan 75 has a Window Maintenance indicator light located on the Operator Display Panel. A picture of a hand moving a towel in a wiping motion identifies the Window Maintenance light. When the dirty window indicator is (yellow light) ON and flashing, it indicates that the scanner Top Plate window has become dirty and needs to be cleaned for optimum scanner performance. It is also occasionally necessary to clean the window located under the Top Plate to remove loose debris or dust. This indicator light may also come on if the glass has excessive scratches. Scale Zero Button
The Scale Zero button is located on the Operator Display Panel of the RealScan 75‐2xxx. Note: The RealScan 75‐1xxx/3xxx/4xxx/7xxx Scanners have a blank plate where the Scale Zero button would be if the scale was installed. Normally, the scale automatically re‐zeros itself when there is no weight on the Top Plate. If the Integrated Display or the RealScan 25 Remote Display is blank or indicates a weight other than zero, yet no weight is currently on the scale, pressing the Scale Zero button re‐zeros the scale. If the error code 5 ‐‐‐‐ displays on the Integrated Display or on the RealScan 25 Remote Display, remove any weight from the scale and press the Scale Zero button. If the error code persists, calibrate the scale before proceeding. Chapter 4: Operating Information
4-5
Status Indicator
A Red/Green Status indicator is located on the Operator Display Panel. When the Status indicator is red, the unit is in Standby mode waiting to read the next bar code label. When the RealScan 75 accurately reads a bar code, the Status indicator flashes green momentarily. The Status indicator then turns red and the RealScan 75 is ready to read the next bar code. If the scanner does not detect another bar code, the Status indicator remains red. During power‐up, if the unit goes into the Failure mode, the Status indicator flashes red and green in a repeated pattern, with a gap of three seconds between each set of flashes. The number of flashes represents a particular scanner error code that is used by the Field Engineer to repair the unit. The Status indicator alternately toggles red and green when the RealScan 75 shuts down due to operator inactivity. In addition, voice messages are used to indicate errors. When using IBM 468x communications, the Status indicator slowly flashes red when the RealScan 75 is off‐line. This can happen if the host terminal is not turned on, or the interface cable is not connected. Speaker (Audible Tone/Voice Messages)
A tone can be programmed to sound when the RealScan 75 accurately reads a bar code. The tone provides a means of determining a good read without having to observe the Status Indicator. The Good Read tone can be enabled or disabled through programming. If the tone is enabled, you can also specify its frequency, volume, and duration. The details for programming the tone are described in Chapter 6: Programming Information. The RealScan 75 comes from the factory with the tone enabled. To adjust the Good Read tone temporarily, use the Volume Adjust button. If voice is enabled, audible voice messages are heard during the following events. 4-6
•
When the scanner scale goes online or offline •
When you check the communications protocol •
When you test item tags using PACESETTER •
When certain error conditions occur •
When there is interference with the scale •
When the scanner windows become dirty Operator Display Panel
The Operator Display Panel provides the interface to the operator. It contains the Status indicator, Reset button, Motion detector, Maintenance Window Indicator, Scale Zero Button, and Volume Adjust Button. Integrated Display
The Integrated Display is used to display weight and price information. The display is inset into the tower section of the RealScan 75. The information that is displayed depends on the capabilities of the host terminal. The Integrated Display is also used to display error codes to indicate specific scale failures. When an error code is displayed, the scale does not operate until the error is corrected. During scale calibration, certain messages are displayed on the integrated display that guide through the calibration procedure. Inspection audit trail information relating to calibration changes are also displayed when the Scale Zero button is pressed and held. Chapter 4: Operating Information
4-7
Remote Display
Using the RealScan 25 Remote Display is an option to display weight and price information in locations where the customer might not see the Integrated Display that is inset in the tower of the RealScan 75. The remote display connects to the back of the RealScan 75 with a cable. The display is also used to display error codes to indicate specific scale failures. When an error code is displayed, the scale does not operate until the error is corrected. During scale calibration, certain messages are displayed on the remote display that guides you through the calibration procedure. Inspection audit trail information relating to calibration changes are also displayed when the Scale Zero button is pressed and held. Vertical Scan Window
The RealScan 75 Vertical Scan Window is mounted in the tower cabinet that rises above the checkstand surface. This scan window provides a vertical scan pattern. The tower is designed to withstand occasional impact from elbows and purses. Top Plate
The stainless steel Top Plate contains the Horizontal Scan Window. Items being scanned are slid from the checkstand, across the Top Plate, and back onto the checkstand. The Top Plate also provides a surface for placing items when weighing them. Occasionally dirt and debris can collect under the Top Plate, causing weighing problems. The Top Plate can be easily removed to clean these obstructions. 4-8
Horizontal Scan Window
The RealScan 75 Horizontal Scan Window is flush‐mounted in the stainless steel Top Plate. A scratch‐resistant glass window is standard. Optionally, a scratchproof window is available. This window provides a horizontal scan pattern. The flush‐mounted horizontal window permits users to slide a product across the Top Plate without lifting the product. Furthermore, loosely wrapped products cannot snag on the Top Plate. Chapter 4: Operating Information
4-9
Barcode Label Orientation
Because the RealScan 75 produces an omni‐directional scan pattern, bar code labels can be read from many different angles. The RealScan 75 reads the labels on the leading side of a package, the trailing side, the bottom side, the top side, and the side opposite the operator. Products can be read from right to left or from left to right. A good rule of thumb is if you cannot see the bar code label, the RealScan 75 can. Active Scan Zone
The active scan zone is the area where the unit can read a bar code label. Dashed lines in the illustrations indicate this area. The first illustration shows the scan zone for the leading, trailing, bottom, and the back (opposite the operator) sides. The second illustration shows the top‐down zone, where the unit can read the top of an item. 4-10
Bar Code Quality
Many labels in a typical retail environment are unreadable. The illustration shows some of the common problems. Vendors and printers regularly supply products to the market with bar codes that are overprinted, underprinted, or truncated. Some labels have missing margins. Others may be printed around the corners of packages, or on media not likely to remain flat when picked up. 0
01 2 3 4 5 6 7 8 9
6
0
Bar Code Scratched
0
01 2 3 4 5 67 8 9
Bar Code Torn
6
01 2 3 4 5 6 7 8 9
6
Bar Code Folded
0
01234 56789
Poor Color Contrast
0
01234 56789
6
Bar Code Truncated
6
0
01234 56789
6
Red Bar Code On
Red Background
R0026
The readability of a label depends on variables such as size, placement, color, paper type, ink viscosity, and package coatings. The middle of a printing run can yield erroneous labels due to the many variants involved. In particular, poor color contrast and marginal print quality can make a label hard to read. A label should be considered readable if it meets or exceeds the requirements set forth in the UPC Symbol Specification published by the UPC Council, Inc. (March 1982), and the General Specification for Article Symbol Marking, Copyright EAN‐1977. Chapter 4: Operating Information
4-11
Multiple Reads
Only one good read is reported if a bar code label is placed on the scanner window and left there. The scanner firmware inhibits a second read of the same label if it occurs within a preset time of a good read. The preset time is programmable from 450ms to 1500ms, in increments of 150ms. The unit is set at 900ms when shipped from the factory. To read the label a second time, remove the label from the scan window and scan the label again after the time‐out period has elapsed. 4-12
Operating Instructions
There are certain functions and procedures that the operator needs to understand in order to be proficient at operating the RealScan 75. Adjusting the Good Read Tone
The RealScan 75 has a Volume Adjust button located on the Operator Display Panel. A picture of a speaker emitting sound waves identifies the Volume Adjust button. The purpose of the Volume Adjust button is to permit the operator to change the scannerʹs Good Read tone volume to a comfortable level depending on the ambient noise level at the time. If enabled through programming, it also permits the operator to change the frequency (tone) of the Good Read tone. Each time you momentarily press the button, the Good Read tone changes its volume and sounds a Good Read tone using the new setting. There are six or eleven different volume settings possible depending on how the Volume Adjust button is programmed. Repeatedly pressing the Volume Adjust button increases the volume to the maximum setting and then repeats the cycle from minimum back up to maximum. However, the scanner reverts to the programmed volume setting at each power‐up. If the Volume Adjust button is programmed to change the tone, holding the button pressed for more than one second changes the Good Read tone to the next tone. Repeatedly doing this causes the tone to increase to the maximum and then start over with the lowest. Note: Permanent changes to tone volume and tone frequency require changing the program. See Chapter 6: Programming Information. Chapter 4: Operating Information
4-13
Not-On-File Error
The Not on File feature is available on the RealScan 75 only if your terminal has this capability. If a bar code label is not in the price lookup file, a special tone sounds three times a second and the Status indicator flashes red. The volume of the Not on File tone is programmable. The RealScan 75 is disabled from reading additional tags until the error is cleared. To clear, press the terminal CLEAR key and manually enter the item and price. Scanning Procedure
4-14
Item orientation, motion, and sequential handling are required for proper scanner operation. To scan items with the RealScan 75 use the following procedure. 1. Verify the scanner is operable (Status indicator is red). 2. Pass the item across the RealScan 75 lower window. 3. If a good read occurs, the Status Indicator flashes green and a tone is emitted if programmed. If the RealScan 75 is either a 7xxx or 8xxx model, the Sensormatic® Deactivation Device also deactivates the security tag if one is attached to the merchandise. If the Status indicator remains red, the RealScan 75 did not read the bar code label. Try to orient the label so that it faces away from you and scan the item again. If this does not work, manually enter information for the item. Then continue to scan. Turning the RealScan 75 On And Off
The RealScan 75 has no ON/OFF switch. The checkout counter must have a circuit breaker switch that is accessible and located near the operator. Turn on the RealScan 75 by turning the circuit breaker switch ON. To turn off the RealScan 75, turn the circuit breaker switch to OFF. When you supply power to the RealScan 75, it performs specific diagnostics that check various components. If a scale error occurs during these diagnostics, an error code is displayed on the Integrated Display or RealScan 25 Remote Display. If a scanner error occurs during these diagnostics, an error code tone sounds and the Status Indicator flashes to indicate the error. Call your supervisor, your Service Company, or NCR for assistance. Chapter 4: Operating Information
4-15
Scanner/Scale Model
For the RealScan 75‐2xxx/8xxx models, if no errors occur the unit enters Startup Mode. The Status Indicator flashes red and all segments on the display are turned on for five seconds. Momentarily, the Status indicator flashes green, a tone sounds, and the Integrated Display (or RealScan 25 Remote Display) reads SCALE READY 0.000 kg or SCALE READY 0.00 lb. The Status indicator is red. The RealScan 75 can now be used. Note: The RealScan 75‐2xxx/8xxx should have the power applied for five minutes before using the scale. Scanner Only Model
For the RealScan 75‐1xxx/3xxx/4xxx/7xxx Scanner only model, if no errors occur the unit enters Startup Mode. The Status indicator flashes red, then the Status indicator flashes green and a tone sounds. The Status indicator then turn red and the RealScan 75 can be used. Weighing Procedure
4-16
The RealScan 75 has a maximum settling time of 0.90 seconds for items which weigh five pounds or less, and a maximum settling time of 2 seconds for items that weigh over five pounds. The scale does not function for items that weigh more than the maximum capacity of the scale – 9.995 kg, 13.995 kg, or 30.0 lb. (depending on the scale configuration). The scale can be operated in Mode 1 or Mode 2, depending on your terminal and the type of RealScan 75 you have. In MODE 1, weight is displayed. In MODE 2, both weight and price are displayed. Weigh items using the following procedure: 1. Verify the display reads SCALE READY 0.000 kg (0.00 lb). 2. If SCALE READY 0.000 kg (0.00 lb) is not displayed, reset the scale by pressing the Scale Zero button. If this does not work, turn the scanner circuit breaker OFF and then ON. 3. Pick up the item and place it in the center of the Top Plate. Make sure the item does not overhang, whatever is weighed must fit fully on the Top Plate. The item weight is displayed. Press the weight request key on the terminal. The weight is communicated to the terminal. 4. The Status indicator flashes green momentarily, a Good tone is emitted, and the Status indicator turns red to indicate a good weigh. No change indicates a bad weigh. 5. If a bad weigh occurs, weigh the package again. (Refer to Step 3.) 6. If the Status indicator is still red, remove the item from the Top Plate. Then remove the Top Plate and check for debris under it. 7. If there is debris, clean it. 8. Replace the Top Plate, then press the Scale Zero button to reset the scale. 9. Wait for the SCALE READY 0.000 kg (0.00 lb) message to be displayed. When it is displayed, weigh the item again. Chapter 4: Operating Information
4-17
10. If the Status indicator is still red, contact your supervisor, your Service Company, or NCR Customer Services. Note: If you have a RealScan 75‐4xxx with a Bizerba scale, refer to the Bizerba document that came with the scale for operating information. Operating the Sensormatic® Deactivation System
Normal Operation
The operating procedures can vary according to the parameter settings. The following procedure assumes the Sensormatic® parameters are set to the following values. •
Security tag deactivation function is enabled. •
Security tag deactivated tone is enabled. •
Security tag deactivated tone is set to a single long tone. •
Security tag detected tone is enabled. Following procedure assumes the RealScan 75 and the Sensormatic® ScanMax™ Pro Controller are turned on and functioning properly. 1. Pass an item across the scanner. 2. As the bar code goes through the scan zone, the RealScan 75 reads it and sounds a Good Read tone. 3. As the security tag goes through the Sensormatic® deactivation zone, the Sensormatic® system deactivates the security tag and a Security Tag Deactivated tone sounds. This normally happens fast enough that the Security Tag Detected Tone does not sound. 4-18
Note: The security tag must be detected by the Sensormatic® system with two seconds after the RealScan 75 reads the bar code. If more than two seconds elapse, the security tag is not deactivated even when it does come into the deactivation zone. In this case, the Security Tag Detected Tone sounds while the tag is in the deactivation zone. The sound is similar to a Geiger counter. When this condition occurs, the security tag must be deactivated manually. Manual Deactivation
If for some reason the security tag is not deactivated in the normal manner, it can be deactivated manually. This normally occurs when too much time elapses after the RealScan 75 reads the barcode. There are two ways to initiate a manual security tag deactivation. 1. Press the Volume button on the RealScan 75 or scan the Manual Deactivation tag. The RealScan 75 laser light and spinner motor turn off, disabling the scanner. 2. Pass the security tag into the deactivation zone. The Security Tag Detected Tone sounds (similar to a Geiger counter) and the tag is deactivated. The RealScan 75 laser light and spinner motor turn on, enabling the scanner. Chapter 4: Operating Information
4-19
Cleaning Procedure
The RealScan 75 should be kept in good operating condition by performing the following routine maintenance. Keeping the scan windows clean helps keep the read rate exceptionally high. During normal operation of the REALSCAN 75, the Horizontal Scan Window gets dirty. If you permit dirt to accumulate, performance degrades to the point where the scanner cannot read bar codes. The Horizontal Scan Window should be cleaned at least once a day: Note: Before cleaning the RealScan 75, be sure to turn the circuit breaker switch off. Note: When cleaning the RealScan 75, do not spray or pour the cleaning agent directly onto the RealScan 75. Moisten a soft cloth with the cleaning agent, then wipe the components you are cleaning. Scanner Body
1. Clean the scanner body with a soft cloth dampened by lukewarm water and a mild soap. 2. Wipe the surfaces dry with a soft, dry cloth. Vertical Scan Window
1. Clean the Vertical Scan Window with a soft cloth damped with a common, non‐abrasive, liquid window cleaner. Top Plate/Horizontal Scan Window/Produce Guard
1. Remove the Top Plate and clean it and the Horizontal Scan Window glass in it using a soft cloth moistened with a common, non‐abrasive, liquid window cleaner. 4-20
2. Clean the plastic cover that is under the Top Plate (and the window that is in it). Wipe the surfaces dry with a soft, dry cloth. Be sure to remove any debris that may be accumulated on this plastic cover. This is especially important if the unit contains a scale. 3. It the RealScan 75 has a Produce Guard, remove it and clean all accumulated debris. Note: There must be enough clearance above the RealScan 75‐
80xx/82xx units to remove the Produce Guard. Refer to Service Clearance in Chapter 2: Site Requirements for the information on the required clearance. 4. Replace the Produce Guard. 5. Replace the Top Plate.
5
Troubleshooting consists of troubleshooting charts that are designed for locating and correcting certain problems without the aid of a trained technician. If the problem cannot be corrected by using these charts, a trained technician can then use Scan Doctor to help identify a faulty component. Note: Sometimes it is necessary to reset the NCR RealScan 75. You can do this in any of the following ways. •
Turn the RealScan 75 Off then back On. •
Scan the Reset tag. •
Press both the Scale Zero and Volume buttons at the same time and hold them pressed for two seconds. This function must be enabled (see Chapter 6: Programming Information / Special Programming / Reset Function). 5-2
Troubleshooting Aids
Error Codes
The LED on the scanner unit will blink an error code upon encountering a problem. The display for the scale will also display the error code. The following tables show the meaning of each error code. Light Flashes
Problem
0
No LED
Suspect Component
Power Supply or
PCB Assembly
2
Ram test failed
PCB Assembly
3
Motor drive failed to stop
PCB Assembly
5
Motor too slow
Motor
6
Bad non-volatile memory
PCB Assembly
8
Laser not turned off
PCB Assembly
9
Not used
10
VLSI Label Tes Fails
PCB Assembly
11
Laser not turned on
PCB Assembly
12
Program (ROM sum-check)
PCB Assembly
22869
5-3
The display for the scale will show the following diagnostics errors. Error Number
-----
1
2
3
4
Problem
Suspect Component
Over weight
A/D output below 000H at
Scale Board or
DAC, calibration error
Load Cell
A/D output below 280H at
Scale Board or
DAC, calibration error
Load Cell
A/D output too high at 30.06lb
Scale Board or
(14.000 kg) calibration error
Load Cell
Scale Hardware Failure
Scale Board or
Load Cell
5
6
7
8
9
"Blank"
Scale re-zero out of range for
Scale Board or
the scale reset button/autozero
Load Cell
Bad scale non-volatile memory
Scale Board
Calibration constants between
Scale Board was replaced
digital/scale do not agree
Calibration needed
Scale weight constants failed
Scale Board was replaced
sum check in RAM
Calibration needed
Interference detected
Top plate, subplate,
during calibration
and so forth
Scale behind zero
22870
5-4
Scanner Problems
Problem
Status Indicator
Tone
Possible Cause
Corrective Action
Scanner does
not operate
Red Off
Green Off
Off
No power to the unit
Check electrical outlet
for proper power
Scanner does
not operate
Red Flashing
Green Flashing
Off
Sleep mode
Pass anything in front
of the Motion Detector
Scanner does
not operate
Series of 9 Red
flashes at
4-second intervals
Off
Communications is
IBM 468x and
scanner is off-line
1. Verify that the IBM
terminal is turned on
2. Verify that the IBM
terminal is
recognizing the 7875
3. Verify that the
Interface Cable is
properly connected
Scanner does
not read tags
Red Flashing
Off
Internal failure
1. Turn off the circuit
breaker to the 7875,
then turn it back on
2. If the problem
remains, replace
components identified
by Scan Doctor
Scanner reads
only two tags
Red On
Off
7875 is not
communicating with
host terminal
1. Check host terminal
for proper operation
2. Verify that the
Interface Cable is
properly connected
16390
5-5
Scale Problems
Error Code
Possible Cause
Corrective Action
-----
Over Weight
1. Remove some of the items from the Top Plate.
2. Remove any obstructions to Top Plate movement.
1---2---3----
Out of range
calibration error
1. Calibrate Scale.
2. If error code persists, have RealScan 75 repaired.
4----
Calibration Switch is
pressed for more than
three seconds
1. Check for objects interfering with Calibration Switch.
2. Calibrate Scale.
Possible scale error internal scale
connection problem
or unit does not have
a scale
1. Press Scale Zero button and retry.
2. Verify unit is a scanner / scale.
3. If unit does not have a scale, program for scanner
only (Programming Mode, Hex 3, Hex 0, Hex 4,
Save and Reset).
5----
Scale drift
1. Verify that nothing is on the Top Plate.
2. Lift the Top Plate and verify that no objects are
under it.
3. Push the Scale Zero button.
4. If scale display does not show Zero weight, reset
the unit - see Troubleshooting.
6----
Failure to update
program parameters
in EEPROM
1. Reset the RealScan 75.
2. Calibrate the Scale.
3. If error code persist, have RealScan 75 repaired.
7----
Error reading program
parameters from
EEPROM
Lquid spillage under
Interface Board
1. Clean spillage.
9----
Linearity problem
Scale display
is blank
Top Plate is being
prevented from
moving down
1. Remove any interference around edge of Top Plate
and checkstand.
2. Remove any foreign objects from unter the
Top Plate.
3. Press Scale Zero button
Intermittent
+ 12 Vdc is unstable
Have RealScan 75 repaired.
16391
5-6
Bizerba Scale Problems
Note: If you suspect a scale problem with a RealScan 75‐4xxx with a Bizerba scale, replace the entire scale unit. Problem
Possible Cause
Corrective Action
Scanner Not Working
Scale Is Working
Scanner related problem Refer to Common Scanner Problems
Scanner Is Working
Scale Not Working
Scale problem
1. Reset scale - Remove power from the
RealScan 75, then apply power with no
weight on the Top Plate.
2. Replace Bizerba scale. Refer to
Component Replacement.
Scanner Not Working
Scale Not Working
Power Supply or
scanner Digital Board
may be faulty.
1. Verify that proper power is being
supplied to the unit. Refer to the
Checkstand Wiring.
2. If the input is correct, have the unit
repaired. Refer to
NCR RealScan 75 Scanner/Scale
Repair Guide.
19344
5-7
Sensormatic® Deactivation Problems
Problem
Possible Cause
Corrective Action
Does not
deactivate tags
Sensormatic ScanMax™ Check the On/Off switch on the
ScanMax™ Pro Controller for being on.
Pro Controller not
turned on.
Does not
deactivate tags
Sensormatic ScanMax™ Scan Restore Sensormatic Parameters
tag.
Pro Controller is not
properly programmed.
Does not
deactivate tags
Improper cable
connection.
1. Assure the Sensormatic Antenna
Cable is properly connected to the
ScanMax™ Pro Controller.
2. Assure that the Sensormatic Interlock
Cable is properly connected to one of
the RS-232 Peripheral Ports on the
back of the RealScan 75 and to the
POS connector on the ScanMax™ Pro
Controller.
Does not
deactivate tags
Faulty antenna.
Replace the Sensormatic antenna.
Does not
deactivate tags
Faulty Controller.
Replace the Sensormatic ScanMax™
Pro Controller.
20651
The RealScan 75 uses audio messages to identify the Sensormatic® deactivation status. This includes voice messages and tones. Voice Messages
•
EAS Online – Given when the Sensormatic ScanMax™ Pro Controller is turned on if it is operational and properly connected to the RealScan 75. •
EAS Offline – Given when the Sensormatic ScanMax™ Pro Controller is turned off, has become non‐operational, or becomes disconnected from the RealScan 75. •
EAS Online Mode One – Given if the parameters in the Sensormatic ScanMax™ Pro Controller do not match those in the RealScan 75. 5-8
Tones
•
Deactivated Tone – During normal operation, the RealScan 75 can sound a tone when a tag is deactivated. This feature can be turned on or off with programming tags. The frequency, length, and type can also be programmed. •
Security Tag Detected – When passing an active tag around the Sensormatic® Antenna, the RealScan 75 produces a clicking gone similar to a Geiger counter. This can be used to check the size of the detection zone. This can also be turned on or off with programming tags. 6
The RealScan 75 can be programmed to meet most installation requirements. This includes communications with the host terminal and various RealScan 75 features and functions. 6-2
How to Program the RealScan 75
Creating the Program
Creating a program consists of three basic steps. Details of these steps are given in various areas of this programming information. Write the Program
1. Identify Your Requirements. The first thing you need to do is to determine the requirements of your RealScan 75 installation. This includes information about the communications protocol, the types of bar codes you scan, the use of Good Read tones, and scanner time‐outs. 2. Complete the Programming Worksheets. Using the descriptions contained in this document, complete each programming worksheet. Write the entries of your program in the space provided. Refer to Programming Modes for specific information about each parameter. Enter the Program
1. Enter the Base Programming State. Scan the Programming Mode tag. This must be the first tag scanned after supplying power to the RealScan 75. 2. Enter the Parameters for each Specific Programming Mode. Scan the two Hex tags to select a Specific Programming Mode, then enter all parameter data for it. After you have entered all the information, the RealScan 75 returns to the Base Programming State. Chapter 6: Programming Information
6-3
Repeat this procedure for each Specific Programming Mode that needs changed. Entering a specific programming mode is not needed if its associated programming is already correct. Save the Program
1. Scan the Save and Reset Tag When you scan the Save and Reset tag, the scanner saves all programming parameters that you entered. This becomes the new scanner program. The scanner goes through initial startup and operates using the new program. 2. Save your Programming Worksheets Be sure to save your programming worksheets that contain the scanner program. It is much easier to reenter the program, or change some of it, if you have a written record of the existing program. Programming Mode
The RealScan 75 is programmed in the Programming Mode. You enter this mode by scanning the Programming Mode tag as the first tag scanned immediately after applying power to the REALSCAN 75. This puts the RealScan 75 in the Base Programming State. As a result, the RealScan 75 produces a long and then a short beep, and the status indicator stays off. From the Base Programming State you select Specific Programming Modes by scanning the proper combination of two hexadecimal tags. The program parameters that you can enter in a Specific Programming Mode are identified on the associated programming worksheet. 6-4
In each Specific Programming Mode you can enter all the information contained on the worksheet by scanning the proper tags in the sequence shown on the worksheet. However; you can also use parameter shortcuts to enter only specific parameters. Program entry then goes directly to a specific parameter when you scan the proper Hex tag. The RealScan 75 accepts programming tags only in the Programming Mode. If you scan a programming tag during normal operation, nothing happens. Normal
Normal Operating
Operating Mode
Programming Mode
Base Programming State
Parameter Programming Mode
Save and Reset
16402
6-5
Programming Tags
After completing the worksheets, enter the information using the special programming tags contained in the NCR Scanner Programming Tags book (BST0‐2121‐74). You do not need a large number of special programming tags, only 7 unique tags and 16 hexadecimal (Hex) character tags. The following identifies each programming tag, its function, and the associated indicators. Abort
Function – In Base Programming State
If this tag is scanned in the Base Programming State, programming is terminated and no previously entered parameters are saved. Indication – In Base Programming State
• Short beep as soon as tag is read – Good Read tone •
Status indicator flashes red twice •
Four quick beeps from low to high frequency Function – In Specific Programming Mode
If this tag is scanned in a Specific Programming Mode, all parameters entered are saved and the RealScan 75 goes to the Base Programming State. Indication – In Specific Programming Mode
Status indicator flashes green once •
Programming returns to Base Programming State 6-6
Default
Function
This tag causes most parameters to go to default values. However, scanning this tag does not change a few parameters, including the Communications Protocol. The Default tag must be the first tag scanned after applying power to the RealScan 75. Indication
Performs power‐up sequence. End
Function
This tag ends certain input sequences. Since the programming mode determines the end of most sequences, this tag is not used often. Indication
Status indicator flashes green once Hex 0 - Hex F
Function
These 16 tags enter the selections for each of the parameters in the Specific Programming Modes. They also select the Specific Programming Mode. Indication
• Hex 0 – Short beep, different frequency from Good Read tone •
Hex 1 through Hex F – Beeps tag value. Multiples of 4 short beeps grouped together. Others are longer Example: Hex D is indicated by 12 short beeps (3 sets of 4) followed by 1 longer beep, for a total of 13. Chapter 6: Programming Information
6-7
Programming Mode
Function
This tag puts the RealScan 75 in the Base Programming State. It must be the first tag scanned after applying power to the RealScan 75, or after scanning the Default tag. Indication
Long and short beep – in Base Programming State •
Status indicator – off Save and Reset
Function
This tag causes the RealScan 75 to save and start using the programming data. It is used in the Base Programming State. Indication
Status indicator flashes red twice •
Four quick beeps from low to high frequency Reset
Function
This tag causes the RealScan 75 to perform a reset function. This is the same as turning the unit Off then back On. Indication
• Short beep as soon as tag is read •
RealScan 75 goes through Power Up sequence 6-8
Program Entry Example
The following example is a typical program entry procedure. 1. Apply power to the RealScan 75. 2. Scan the Programming Mode tag. 3. Scan the two Hex tags corresponding to the worksheet number. 4. Scan appropriate Hex tags to enter parameters. Two methods are available: •
Enter All Parameters To enter all parameters in a Specific Programming Mode, scan the two Hex codes that put the RealScan 75 in the specific mode, and then make parameter changes in the order described on the programming worksheet for that mode. In programming all parameters in a specific mode, you proceed linearly through the work sheet. When you make a change in a parameter, the scanner moves to the next parameter to be changed or it goes back to the Base Programming State if your selection ends programming in that particular Specific Programming Mode. The following figure shows how to proceed through a Specific Programming Mode where you choose to enter all parameters. This figure presents the Specific Programming Mode for the Bar Codes 2 program parameters. The figure shows how you proceed through the specific mode by entering all available parameters. Notice that if you choose to disable Code 39 bar codes, programming immediately return to the Base Programming State. However, if you select to enable Code 39 bar codes, the scanner directs you to continue entering parameter information. Chapter 6: Programming Information
BASE PROGRAMMING STATE
1
4
Bar Codes - 2
Code 39
0
1
Disable Enable
Minimum
Characters
Allowed
Full ASCII
2-F
0
1
Disable Enable
Check Digit
Present
Transmit
Check Digit
Allow 1- or
2-Character
Tags
0
1
Disable Enable
0
1
Disable Enable
0
1
Disable Enable
11722
6-9
6-10
•
Enter Specific Parameters To enter only one particular parameter in a Specific Programming Mode, scan the two numbered Hex tags that correspond to that specific mode. However, once you have entered the specific programming mode instead of immediately changing parameters with numbered Hex tags, use the lettered Hex tags to choose the one particular parameter that you want to change. After you have selected the new parameter setting, the scanner immediately returns to the Base Programming State. If you decide to do additional programming with these parameter options, you have to reenter the Specific Programming Mode by scanning the two Hex tags again. The following figure shows how to proceed through a Specific Programming Mode where you change only one of the parameters. This figure presents the specific programming mode for Bar Codes 2 program parameters. Notice that once you have entered the Specific Programming Mode, if you scan the Hex A, Hex B, Hex C, Hex D, Hex E, or Hex F tag, you can enter the specific parameters that correspond to that tag. After you enter the parameters, the scanner immediately returns to the Base Programming State. To return to programming, you scan the Hex 1 and Hex 4 tags again and reenter the Specific Programming Mode. From this point, you can enter either all parameters or another specific parameter. Chapter 6: Programming Information
6-11
BASE PROGRAMMING STATE
1
4
Bar Codes - 2
A
Code 39
0
1
Disable Enable
B
Minimum
Characters
Allowed
C
Full ASCII
2- F
0
1
Disable Enable
D
E
F
Check Digit
Present
Disable Enable
Transmit
Check Digit
Disable Enable
Allow 1- or
2-Character
Tags
0
0
0
1
1
1
Disable Enable
11723
5. Repeat step 3 and step 4 until you have entered all the parameters. 6. Scan the Save and Reset tag. All parameter changes are saved and RealScan 75 is reset (goes through initial power‐up sequence). The RealScan 75 now operates using the new program. 6-12
Program Defaults
Protocol
No Default—remains as programmed Good Read Tone
Tone On/Off
On Tone Frequency
616 Hz Tone Length
45 Milliseconds Tone Volume
3 , 1 Not on File Tone Volume
No Default Timers
Lockout Time
450 milliseconds Restart Lockout Timer
On Active Time
15 seconds 900ms Lockout Timer Restart Limit
On Bar Codes–1
UPC/EAN
Enable Unused
Disable Extend UPC-A to EAN-13
Disable Extend UPC-E to UPC-A
Disable Periodical Codes
Disable Periodical Code Extension
No Default Chapter 6: Programming Information
Send Data
No Default Set 2- or 3-Tag Label
No Default Bar Codes–2
Code 39
Disable Minimum Characters Allowed
8 Full ASCII
Disable Check Digit Present
Disable Transmit Check Digit
Disable Allow 1- or 2-Character Tags
Disable Bar Codes–3
Interleaved 2 of 5
Disable Bar Code Length
Range Specific Value 1
04 Value 2
16 Check Digit Present
Disable Transmit Check Digit
Disable Bar Codes–4
Code 128
Disable Minimum Data Characters Allowed
3 EAN/UCC 128
Disable Partial Decoding
Enable 6-13
6-14
Bar Codes–5
GS1 DataBar Enable
Disable Scans Required On GS1 DataBar 14
1 Scan UCC-128 Emulation Mode
Normal Mode Bar Codes–6
ISBN
Disable ISSN
Disable Label Identifiers
Identifier Type
Default Prefix Common Byte 1
5D Common Byte 2
42 Bar Code Type
No Default Common Byte
No Default Unique Identifier
No Default RS-232 Parameters–1
Baud Rate
9600 Parity
Odd Stop Bits and Character Length
1 Stop Bit, 7‐Bit Length Handshake
RTS High, Wait for CTS Chapter 6: Programming Information
RS-232 Parameters–2
BCC Options
•
Scanner Only – Disable •
Scanner/Scale – Enable Interface Control
None Check Digit
•
Enable UPC‐A •
Enable EAN‐8 •
Enable EAN‐13 •
Disable UPC‐E RS-232 Prefix Byte
Prefix Byte
Disable ASCII Code
02 RS-232 Terminator Byte
Terminator Byte 1
Enable ASCII Code
03 Terminator Byte 2
Disable RS-232 Communications Options
Message Delay
10 ms Delay Scanner or Scanner/Scale Format
No Default Good Weigh Tone
Disable 6-15
6-16
Scale Parameters
Model Number
No Default IBM Address
Address 6E set by selecting IBM 468x on Communications Protocol worksheet Miscellaneous Parameters
Host Tone Control
Disable IBM Retransmit Control
3 Times OCIA Price Display
Enabled (This parameter is not available on Super ASIC models) Enable/Disable of Voice Messages
Enable IBM-485 / IBM-USB Tag Data Format
Hex Dual Cable Interface
Scale Type
Avery (This parameter is not available on Super ASIC models) Chapter 6: Programming Information
6-17
Programming Tips
9 Turn the host terminal off or disconnect all interface cables to the RealScan 75 before entering your program. Some host terminals can corrupt your program if they are running and are connected to the RealScan 75 while you are entering the program. 9 To exit a Specific Programming Mode without entering all the parameters, scan the Abort tag. All parameters entered are retained and the RealScan 75 returns to the Base Programming State. To save the changed parameters, you must scan the Save and Reset tag. 9 To exit the programming mode without saving any parameter changes, scan the Abort tag while in the Base Programming State. The RealScan 75 goes through initial startup and operates using the old program. 9 If you do not know how your RealScan 75 is programmed, set all parameters to default values, then enter any required changes. Do this by scanning the Default tag as the first tag after applying power to the RealScan 75. Next, scan the Programming Mode tag to enter the Base Programming State and enter your programming changes. Note: Some parameters do not have default values and are not changed when the Default tag is scanned. 6-18
Parameter Descriptions
The Communications Protocol programming mode selects the protocol that the RealScan 75 uses to communicate with the host terminal. Note: The factory sets the Communications Protocol according to the specifications on your order. Before changing the Communications Protocol, the RealScan 75 must contain the correct Communications Interface Board. Also, since there is no default Communications Protocol; the Default tag does not change this parameter. Sample Program
Following is an example of a completed Communications Protocol worksheet. In this example, RS‐232 is the selected protocol. 1
0
Communications
Protocol
5
Protocol
R0064
Program Parameters
Casio Dual Cable
Note: This parameter is only for Single ASIC and Dual ASIC Release 1 models – Super ASIC models do not have OCIA communications. The Casio Dual Cable configuration uses two separate cables for the scanner and the scale. The scanner data protocol is the same as in the OCIA Non NCR protocol. The scale data protocol is the same as is used on OCIA Dual Cable scale communications (OCIA NCR Short). Chapter 6: Programming Information
6-19
IBM Slot Scanner
All models of the RealScan 75 support the IBM 468x/9x format and use the same protocol found on IBM terminals. The scanner uses terminal port 17 and the select address is set to 4A. If your unit is a scanner/scale, the IBM address default setting is 6E, but can be programmed to 6A or 6B. The IBM terminal integrated scanner/scale driver normally uses address 6E. However, if the scanner works but the scale does not, try using the other two scale addresses. IBM - USB
The RealScan 75 can communicate to the host terminal through a USB cable. This parameter enables the IBM ‐ USB format. NCR (RS-232) USB
The RealScan 75 can communicate to the host terminal through a USB cable. This parameter enables the NCR (RS‐232) format. Note: Two programming tags must be scanned to enable this parameter: Hex E followed by Hex 0. OCIA NCR Dual Cable
Note: This parameter is only for Single ASIC and Dual ASIC Release 1 models – Super ASIC models do not have OCIA communications. The OCIA NCR Dual Cable configuration uses two separate cables for the scanner and scale. The data protocol is the same as in OCIA NCR Short. This dual cable communications scheme is used on older NCR terminal systems such as 2557 and 2126 systems. This format can accommodate only 5 data bits per character and supports only UPC/EAN bar code data. OCIA NCR Long
Note: This parameter is only for Single ASIC and Dual ASIC Release 1 models – Super ASIC models do not have OCIA communications. 6-20
OCIA Long (Alternate Codes Long Format) is used on the RealScan 52 Alternate Codes Scanner and the RealScan 90 Presentation Scanner. This format originally supported only single byte commands from the host terminal due to scanner limitations. The OCIA NCR Long format sends ASCII tag data to the host terminal. Since this format supports 8 data bits, it can accommodate the alphanumeric data found in the Code 128 and Code 39 bar codes, provided the system software supports those codes. This data format cannot accommodate scale communications and is not the same as the data format used in Single Cable OCIA, even though both formats use long format OCIA hardware. OCIA NCR Short (Datachecker)
Note: This parameter is only for Single ASIC and Dual ASIC Release 1 models – Super ASIC models do not have OCIA communications. NCR short format OCIA is the scanner only (RealScan 75‐1xxx/3xxx) protocol used in older NCR terminal systems such as 2557 and 2126 systems. Later model terminals may also use this format for scanner only configurations. If the scale is enabled (RealScan 75‐2xxx), a system using the short format OCIA protocol uses the OCIA Dual‐Cable setting as explained under OCIA Dual‐Cable. This format accommodates only 5 data bits per character and supports only UPC/EAN bar code data. A scanner or scanner/scale that uses the Datachecker Interface should be programmed using this format. If the protocol information is lost, the scanner/scale defaults to RS‐232. It then must be reprogrammed to OCIA NCR Short. OCIA Non-NCR Dual Cable
Note: This parameter is only for Single ASIC and Dual ASIC Release 1 models – Super ASIC models do not have OCIA communications. Chapter 6: Programming Information
6-21
Non‐NCR short format is used on some older competitive terminal systems. This format is sometimes called 6‐bit ASCII since it can accommodate only 6 data bits per character. It cannot support Code 128 or Code 39 bar code data. This format is normally not used on NCR systems. OCIA Single Cable
Note: This parameter is only for Single ASIC and Dual ASIC Release 1 models – Super ASIC models do not have OCIA communications. The OCIA Single‐Cable scanner/scale format is the format normally used in older supermarket systems to talk to a RealScan 75 Scanner/Scale. Since this format supports 7‐bit data, it can accommodate the alphanumeric data found in the Code 128 and Code 39 bar codes, provided the system software also support those codes. RS-232
RS‐232 is used to connect the scanner or scanner/scale to almost any RS‐232 type of communications device. This protocol uses 7‐bit ASCII to send tag and scale data to the device. TEC Dual Cable
Note: This parameter is only for Single ASIC and Dual ASIC Release 1 models – Super ASIC models do not have OCIA communications. The TEC 4‐Bit Parallel protocol is used when connecting the RealScan 75 to a TEC M‐XXXX host terminal. This configuration uses two cables. The scanner uses an OCIA interface and the scale uses a 4‐bit parallel interface. 6-22
Good Read Tone
The Good Read Tone programming mode selects the parameters for sounding a tone each time the RealScan 75 Scanner/Scale successfully reads a bar code. It also controls the volume of the Not‐On‐File tone. This mode contains five shortcuts: A, B, C, D, and E. After entering this programming mode, you normally go directly to a specific parameter by scanning the appropriate shortcut Hex tag. This eliminates the need to enter all parameters when only one needs changing. Sample Program
Following is an example of a completed Good Read Tone programming worksheet. In this example, the only selection that can be made beforehand is the tone on/off, which is selected to be on. The other adjustments are selected by listening to the tone as you repeatedly scan the appropriate Hex tag. Your Program
1
1
Good Read Tone
A
B
C
D
E
1
B*
C*
D*
E*
Tone
On/Off
Tone
Frequency
Tone
Length
Tone
Volume
Not-On-File Tone
Volume
* Scan Hex tag repeatedly for desired setting.
B052
Program Parameters
Not-On-File Tone Volume
The Hex E tag permits selection of the volume of the Not‐On‐File tone by listening to it as it repeatedly scans the Hex E tag. The new tone sounds for two seconds. End this mode by scanning the End tag or another valid Hex tag. Chapter 6: Programming Information
6-23
Tone Frequency (Hertz)
The Hex B tag permits setting of frequency of the Good Read tone by listening to it. Each time the Hex B tag is scanned, the tone increments one unit. After reaching the highest frequency (1250 Hertz), the sequence starts over with the lowest frequency (524 Hertz). End this mode by scanning the End tag or another valid Hex tag. Tone Length (Milliseconds)
The Hex C tag permits setting of length of the Good Read tone by listening to it. Each time the Hex C tag is scanned, the tone length changes from a minimum of 25 milliseconds to a maximum of 250, and then back again. End this mode by scanning the End tag or another valid Hex tag. Tone On/Off
The Hex A tag selects the Tone On/Off programming parameter, which offers two options, On and Off. The Hex 0 tag turns the Good Read tone off and the Hex 1 tag turns the Good Read tone on. The default is to turn the Good Read tone on. Tone Volume
The Hex D tag permits selection of the volume of the Good Read tone by listening to it as it repeatedly scans the Hex D tag. End this mode by scanning the End tag or another valid Hex tag. Timers
The Timers programming mode controls the two RealScan 75 timers: Lockout Time and Active Time. Sample Program
Following is an example of a completed Timer programming worksheet. In this example the time‐outs are programmed for the following. 6-24
•
Lockout Time – 900 milliseconds •
Restart Lockout Timer – off •
Active Time – 30 minutes Program Parameters
1
2
Timers
A
B
C
3
0
2
Lockout
Time
Restart
Timer
Active
Time
11814
Active Time (Minutes)
You can program specific lengths of time that your RealScan 75 stays on after the last good read. There are four options in the Active Time parameter: no shut down, shut down after 15 minutes, shut down after 30 minutes, and shut down after 60 minutes. Select these times using the Hex 0 through Hex 3 tags, respectively. The default time is 15 minutes. Selecting No Shut Down results in the scanner/scale being active all the time. Note: NCR suggests that you do not set the Active Time parameter to 0. Leaving the laser light on all the time reduces its life expectance. Restart Lockout Timer
The Restart Lockout Timer parameter controls restarting the lockout timer each time the RealScan 75 reads the same bar code. Turning on the Restart Lockout Timer option has the following effect. After reading a bar code, if the bar code moves out of the scan pattern and then back into the scan pattern before the lockout timer times out, the lockout timer restarts. The Hex 0 tag turns off this option and the Hex 1 tag turns it on. The default is off. Chapter 6: Programming Information
6-25
Lockout Time (Milliseconds)
The lockout timer prevents the scanner/scale from repeatedly reading the same bar code. After reading a bar code, it must be removed from the scan pattern and the time programmed in the lockout timer must elapse before the scanner/scale can read the same bar code again. The Lockout Time parameter selects the lockout time. There are 9 specific times ranging from 350 milliseconds to 1500 milliseconds. Select these times using the Hex 0 through Hex 8 tags. The default time is 900 milliseconds. Bar Codes–1
The Bar Codes 1 programming mode contains programming parameters for UPC/EAN bar codes. Sample Program
Following is an example of a completed Bar Codes 1 programming worksheet. In this example the UPC/EAN bar codes are programmed for the following. •
UPC/EAN – enabled •
Version D tags – None (Always None on Single ASIC and Dual ASIC models, not available on Super ASIC models) •
Extend UPC‐A to EAN‐13 – disabled •
Extend UPC‐E to UPC‐A – disabled •
Periodical Codes – enabled •
Periodical Code Extensions – 2‐ and 5‐digit extensions •
Send data – as decoded 6-26
Your Program
Refer to
Program Entry
on Page A-2
1
3
A
B
1
0
Bar Codes - 1 UPC/EAN Version
D
C
D
E
0
0
1
2
0
Extend Extend Periodical Periodical Send
UPC-A UPC-E
Codes
Code
Data
Extension
B055
Program Parameters
Extend UPC-A To EAN-13
The Extend UPC‐A to EAN‐13 parameter determines whether to pad the tag data, changing 12‐digit UPC tags to 13‐Character EAN tags. The program does this by putting a zero (0) at the front of the tag data. Scan the Hex 0 tag to disable this option or the Hex 1 tag to enable it. The default is Disable and scanning a valid Hex tag ends the input for this parameter option. Extend UPC-E To UPC-A
The Extend UPC‐E to UPC‐A parameter determines whether to pad the tag data, changing ‐digit truncated UPC tags to 12‐Character UPC‐A tags. Scan the Hex 0 tag to disable this option or the Hex 1 tag to enable it. The default is Disable and scanning a valid Hex tag ends the input for this parameter option. Periodical Codes
The Periodical Codes parameter controls the processing of Periodical Codes. Disable Periodical Codes by scanning the Hex 0 tag and enable them by scanning the Hex 1 tag. The default is to disable Periodical Codes. If you choose to disable Periodical Codes, there are no other entries allowed for this parameter. Scanning the Hex 0 tag also causes the scanner/scale to go back to the Base Programming State. However, if you enable Periodical Codes, you must also program the Periodical Code Extension and Send Data parameters. Chapter 6: Programming Information
6-27
Note: Use of optional add‐on bar codes may require additional programming. Refer to Special Programming, Early Beep Disable and Terminal Coupon Interface Parameters in Chapter 6: Programming. Periodical Code Extension
The Periodical Code Extension parameter has three selections: 2‐digit extension only, 5‐digit extension only, and either 2‐ or 5‐digit extensions. Scan the Hex 0 tag for 2‐digit extension only, the Hex 1 tag for 5‐digit extension only, or the Hex 2 tag for both the 2‐ and 5‐digit extension. The default is 2‐ and 5‐digit extensions and scanning a valid Hex tag causes the program to go to the next parameter option. Send Data
The Send Data parameter has three selections: Data As Decoded, All Data If Periodical Code Present, and CF Hex If Periodical Data Not Decoded. If you scan the Hex 0 tag, the data is sent as decoded, whether or not there are extension digits. If you scan the Hex 1 tag, the bar code data is sent only if the periodical code is present. If you scan the Hex 2 tag, a hexadecimal CF is sent as the extension if the scanner/scale could not read a 2‐ or 5‐digit code. The default is Data as Decoded and scanning a valid Hex tag causes the program to go to the Base Programming State. UPC/EAN
The UPC/EAN parameter controls reading UPC/EAN bar codes. Disable reading UPC/EAN bar codes by scanning the Hex 0 tag and enable reading by scanning the Hex 1 tag. The default is to enable reading. If you choose to disable reading UPC/EAN bar codes, there are no other entries allowed for this parameter. However, if you enable reading UPC/EAN bar codes, you can program the remaining parameters. 6-28
Version D
The Version D parameter (Single ASIC and Dual ASIC models) permitted you to enable or disable reading UPC Version D bar codes. However, this function is not used so the only option available is None. The default is None. Note: This parameter is not available on the Super ASIC models. Bar Codes–2
The Bar Codes 2 programming mode contains programming parameters for Code 39. Sample Program
Following is an example of a completed Bar Codes 2 programming worksheet. In this example, Code 39 is enabled with the following options. •
Code 39 – enabled •
Minimum Characters Allowed – 5 •
Full ASCII – disabled •
Check Digit Present – enabled •
Transmit Check Digit – enabled •
Allow One‐ or Two‐Character Tags – disabled Chapter 6: Programming Information
Your Program
1
A
B
C
D
Code 39
Minimum
Characters
Allowed
Full
ASCII
E
6-29
F
4
Bar Codes - 2
A Code 39
B Minimum
Characters
Allowed
C Full ASCII
D Check Digit
Present
E Transmit
Check Digit
F Allow 1- or
2-Character
Tags
0
1
Disable
Enable
2-F
Default
0
1
Disable
Enable
0
1
Disable
Enable
0
1
Disable
Enable
0
1
Disable
Enable
Check Digit
Transmit
Present
Check Digit
Allow 1or
2-Character
Tags
8
Note: For SuperASIC scanners,
continue to option F even if
Check Digit Present Disable
is chosen.
24174
6-30
Program Parameters
Allow 1- Or 2-Character Tags
The Allow One‐ or Two‐Character Tags parameter selects whether or not to permit the scanner to read a one‐ or two‐character Code 39 label. If your application does not require that the scanner read a one‐ or two‐character Code 39 label, scan the Hex 0 tag to disable this option. If your application requires this capability, scan the Hex 1 tag to enable it. The default is to disable reading a one‐ or two‐character Code 39 label. Code 39
The Code 39 parameter controls reading Code 39 bar codes. Disable reading Code 39 bar codes by scanning the Hex 0 tag and enable reading by scanning the Hex 1 tag. The default is to disable reading. If you choose to disable reading Code 39 bar codes, there are no other entries allowed for this parameter. However, if you enable reading Code 39 bar codes, you can program the rest of the parameters. Check Digit Present
The Check Digit Present parameter permits you to determine if the bar code must contain a correct check digit to be identified as valid. If this function is enabled, the bar code is ignored if a check digit is not present. Scan the Hex 0 tag to disable this option, or the Hex 1 tag to enable it. Disable is the default. Full ASCII
Code 39 permits full ASCII capability by encoding the additional characters. Disable this function by scanning the Hex 0 tag, and scan the Hex 1 tag to enable this function. Disable is the default. Chapter 6: Programming Information
6-31
Minimum Characters Allowed
The Minimum Characters Allowed parameter defines how many characters in a bar code must be read the same by two separate scans before determining a valid read has occurred. You should set this option to the number of characters in a typical tag. This assures that the scanner/scale reads typical tags with at least two complete good scans before sending the tag data to the host terminal. There are 15 selections for this parameter option (2 through 16 characters). Scan the proper Hex tag (Hex 2 through Hex F) to enter your selection. The default is 8 characters. Transmit Check Digit
The Transmit Check Digit parameter selects whether to send the check digit to the host terminal. Scan the Hex 0 tag to disable this option, or the Hex 1 tag to enable it. The default is to disable sending the check digit. 6-32
Bar Codes–3
The Bar Codes 3 programming mode contains programming parameters for Interleaved 2 of 5. Your Program
A
1
B
A
Interleaved
0
1
2 of 5
Disable Enable
B
Bar Code
Length
0
1
Range
Check
Specific
Check
Character
Value 1
Minimum
Value 2
D
Note:
Transmit
Check Digit
Value 1
Value 2
0
1
Disable
Enable
0
1
Disable
Enable
Check Digit Transmit
Present Check Digit
0-5
0-9
Character 1
Default
Character 2
0 8
Character
Maximum
Check Digit
Present
D
5
Bar Codes - 3 Interleaved Bar Code
2 of 5
Length
C
C
0-5
0-9
Character 1 Character 2
6
Default
1
Starting April 2005 Release of SuperAsic firmware (497-0439869), inputting an ODD
or HEX number for tag length, whether inputting values for Specific Length, Range of values,
and Minimum or Maximum values results in a Program Tag Error.
22765
6-33
Program Parameters
Bar Code Length
The Bar Code Length parameter selects the method for determining if an Interleaved 2 of 5 bar code is a valid length. The Range Check method identifies a length range by specifying the minimum and maximum number of characters. The Specific Check method identifies two specific bar code lengths by specifying the number of characters in each. With this option, the number of characters in all Interleaved 2 of 5 bar codes must be one of the two numbers. Scan the Hex 0 tag to use the Range Check method, scan the Hex 1 tag to use the Specific Check method. The default is the Range Check method. Check Digit Present
The Check Digit Present parameter permits you to determine if the bar code must contain a correct check digit to be identified as valid. If this function is enabled, the bar code is ignored if a check digit is not present. Scan the Hex 0 tag to disable this option, or the Hex 1 tag to enable it. Disable is the default. Interleaved 2 of 5
The Interleaved 2 of 5 parameter controls reading Interleaved 2 of 5 bar codes. Disable reading Interleaved 2 of 5 bar codes by scanning the Hex 0 tag and enable reading by scanning the Hex 1 tag. The default is to disable reading. If you choose to disable reading Interleaved 2 of 5 bar codes, there are no other entries allowed for this parameter. However, if you enable reading Interleaved 2 of 5 bar codes, you can program the remaining parameters. Transmit Check Digit
The Transmit Check Digit parameter selects whether to send the check digit to the host terminal. Scan the Hex 0 tag to disable this option, or the Hex 1 tag to enable it. The default is to disable sending the check digit. 6-34
Value 1 and 2
The Value 1 and Value 2 parameter specifies the valid Interleaved 2 of 5 bar code lengths. Use this option with the Bar Code Length parameter option described in Bar Code Length. If you select the Range Check method, Value 1 specifies the minimum number of characters in a valid Interleaved 2 of 5 bar code and Value 2 specifies the maximum number of characters. If you select the Specific Check method, Value 1 contains one specific number of characters and Value 2 contains another. Accepted values for Value 1 and Value 2 are 04 to 58 readable characters. The number of readable characters must be an even number; if you specify an odd number, it returns a Program Tag Error. Each value is input using two Hex tags. The first can be Hex 0 through Hex 5 and the second can be Hex 0 through Hex 9. The default for Value 1 is 08 and for Value 2 is 16. Chapter 6: Programming Information
6-35
Bar Codes–4
The Bar Codes 4 programming mode contains programming parameters for Code 128 bar codes. Sample Program
Following is an example of a completed Bar Codes 4 programming worksheet. In this example the Code 128 bar codes are programmed for the following. •
Code 128 – enabled •
Minimum Data Characters Allowed – 3 •
UCC 128 – disabled Your Program
1
A
B
C
F
Code 128
Minimum
Data
Characters
Allowed
UCC 128
Partial
Decoding
7
Bar Codes - 4
A Code 128
B Minimum Data
Characters
Allowed
C EAN/UCC 128
F Partial
Decoding
0
1
Disable
Enable
1
2
0
1
Disable
Enable
0
1
Disable
Enable
3
4
5
22766
6-36
Program Parameters
Code 128
The Code 128 parameter contains two selections: Disable and Enable. Disable reading Code 128 bar codes by scanning the Hex 0 tag and enable reading by scanning the Hex 1 tag. However, selecting the disable option does not prevent reading the programming tags that are Code 128. The default is to disable reading Code 128 bar codes. Minimum Data Characters Allowed
The Minimum Data Characters Allowed refers to the Code 128 characters on a numeric‐only Code 128 symbol. For example, given a numeric‐only Code 128 symbol of 12 34 56 78, the Minimum Data Characters Allowed would be 4; each Code 128 character is composed of two numeric data characters. Enter your selection by scanning the appropriate hex tag (Hex 1 through Hex 5). The default is three. UCC 128
The UCC 128 option refers to the Uniform Code Council Code 128 Data Formatter Start Code. Scan the Hex 0 tag to disable this function, or the Hex 1 tag to enable it. The default is disable. Partial Decoding
The Partial Decoding parameter allows the scanner to read damaged or poorly‐printed Code 128 tags by putting together separate pieces (partials) of barcode data. Scan Hex 0 to disable Partial Decoding or Hex 1 (default) to enable it. Tone
This parameter permits you to enable or disable the Code 128 tone. Scan Hex 0 to disable the tone (default) or Hex 1 to enable it. Chapter 6: Programming Information
6-37
Tone Length
The Tone Length parameter permits you to set the length of the Code 128 tone. Set this parameter by scanning the appropriate Hex tag (Hex 0 to Hex F). Each Hex tag is incremented by 15 milliseconds. For example, Hex 0 is 0 milliseconds, Hex 1 is 15 milliseconds, Hex 2 is 30 milliseconds, Hex 3 is 45 milliseconds, and so forth. The default Code 128 Tone Length is 75 milliseconds (Hex 5). Tone Frequency
The Tone Frequency parameter permits you to set the frequency of the Code 128 tone. Set this parameter by scanning the appropriate Hex tag (Hex 0 to Hex 7). The default Code 128 Tone Frequency is 947 Hertz (Hex 4). Scans Required
This parameter sets the number of scans required to read a Code 128 bar code. Increasing the number of scans can improve reading nominal bar codes. There are four settings: 1 scan, 2 scans, 3 scans, and 4 scans. The default is 1 scan. Set this parameter by scanning the appropriate Hex tag (Hex 1 to Hex 4). Overlap Characters
This parameter sets the minimum number of Code 128 characters which each segment must contain when putting partial tag segments together. There are four settings: 1 overlap character (Hex 1), 2 overlap characters (Hex 2) (default), 3 overlap characters (Hex 3), and 4 overlap characters (Hex 4). Set this parameter by scanning the appropriate Hex tag (Hex 1 to Hex 4). Minimum Segment Size
This parameter sets the number of Code 128 characters which are required for the minimum length of the partial tag segments being put together. Set this parameter by scanning the appropriate Hex tag (Hex 2 to Hex 9). The default is Hex 5. 6-38
Bar Codes–5
Sample Program
Following is an example of a completed Bar Codes 5 programming worksheet. In this example the GS1 DataBar bar codes are programmed for the following. •
GS1 DataBar 14 and GS1 DataBar E – enabled •
Number of Scans Required On GS1 DataBar 14 – 1 •
Number of Scans Required On GS1 DataBar 14E – 1 •
UCC‐128 Emulation Mode – Normal Mode Your Program
1
A
B
C
D
GS1 DataBar
Enable
Scans Required
On GS1 DataBar 14
Scans Required
On GS1 DataBar E
UCC-128
Emulation Mode
8
Bar Codes - 5
A GS1 DataBar Enable
0
Disable
B
C
D
Scans Required
On GS1 DataBar 14
Scans Required
On GS1 DataBar E
UCC-128 Emulation
Mode
1
2
3
Enable
Enable
Enable
GS1 DataBar 14 GS1 DataBar E GS1 DataBar 14
Only
& GS1 DataBar E
Only
1
2
3
4
1 Scan
2 Scans
3 Scans
4 Scans
1
2
3
4
1 Scan
2 Scans
3 Scans
4 Scans
0
1
Normal Mode
UCC-128
Emulation Mode
24952
6-39
Program Parameters
GS1 DataBar Enable
This parameter contains 4 selections. Disable reading GS1 DataBar bar codes by scanning the Hex 0 programming tag. Reading either or both GS1 DataBar 14 and GS1 DataBar E bar codes is enabled with this parameter. The default is disable. •
Read GS1 DataBar 14 only – Scan the Hex 1 programming tag. •
Read GS1 DataBar E only – Scan the Hex 2 programming tag. •
Read both GS1 DataBar 14 and GS1 DataBar E – Scan the Hex 3 programming tag. Scans Required on GS1 DataBar 14
This parameter sets the number of scans required to read a GS1 DataBar 14 bar code. Increasing the number of scans can improve reading nominal bar codes. There are four settings: 1 scan, 2 scans, 3 scans, and 4 scans. The default is 1 scan. Set this parameter by scanning the appropriate programming tag, Hex 1 through Hex 4. Scans Required on GS1 DataBar E
This parameter sets the number of scans required to read a GS1 DataBar E bar code. Increasing the number of scans can improve reading nominal bar codes. There are four settings: 1 scan, 2 scans, 3 scans, and 4 scans. The default is 1 scan. Set this parameter by scanning the appropriate programming tag, Hex 1 through Hex 4. UCC-128 Emulation Mode
The UCC‐128 Emulation Mode refers to the Uniform Code Council Code 128 Data Formatter Start Code. Two choices are available for this parameter. Scan the Hex 0 programming tag for normal mode or the Hex 1 programming tag to enable UCC‐128 Emulation. The default is Normal Mode. 6-40
Bar Codes–6
ISBN (International Standard Book Number) is a unique ten‐digit number assigned to every printed book. These 13‐digit numbers are used internationally. As of January 1, 2007, all book and book‐related products must carry 13‐digit ISBNs. All 10‐digit ISBNs in circulation will have the 3‐digit EAN prefix ʺ978ʺ added (which currently represents the book industry). This 13‐digit ISBN is already represented, and will be identical, to current EAN bar codes carrying ISBN with the ʺ978ʺ prefix. Every ISBN registered will automatically be converted to 13‐
digits. The EAN prefix ʺ979ʺ cannot be used on existing 10‐digit ISBNs. ISSN (International Standard Serial Number) is a unique eight‐digit number assigned to all serial publications, including electronic ones. Serial publications include newspapers, newsletters, annual reports, yearbooks, directories, and journals. It is the publicationsʹ eqvivalent to the ISBN, and like the ISBN, these numbers are used internationally. ISBN-10 and ISBN-13
An EAN‐13 bar code having a prefix of 978 is considered as an ISBN‐10 tag. With the ISBN feature enabled, this tag outputs the ISBN‐10 equivalent instead of EAN‐13. An ISBN‐13 is exactly the same as an EAN‐13 tag. It may have a prefix of either 978 or 979. With the ISBN feature enabled, the ISBN tag with a prefix of 978 is sent in its ISBN‐10 equivalent while the tag with the prefix of 979 is sent as an EAN‐13. The default setting for this option is 2(Disabled). Chapter 6: Programming Information
6-41
ISSN
An EAN‐13 tag with a prefix of 977 is an ISSN tag. With the ISSN feature enabled, scanning this tag automatically outputs the ISSN equivalent of the EAN‐13 tag. The default setting for this option is 9(Disabled). Your Program
1
9
Bar Codes - 6
ISBN
ISSN
ISBN
ISSN
2
3
Disable
Enable
8
9
Enable
Disable
Note:
1. If the tag is an ISBN tag and it is enabled, the output will be the
10-digit ISBN. The 10th digit will be replaced by the ISBN checkdigit
(modulo 11 with weights 10 to 2).
2. If the tag is an ISSN tag and it is enabled, the output will be the
8-digit ISSN. The 8th digit will be replaced by the ISSN checkdigit
3. The LabelID used is still the LabelID for EAN-13.
Note:
For SuperASIC firmware versions (below) and upcoming releases:
Programmed Firmware Chip (497-0443786)
Flash MEDIA (497-0443785)
23484
6-42
Label Identifiers
The Label Identifiers programming mode selects the parameters for adding label identifiers to communication messages. If used with RS‐
232 or OCIA NCR Long or OCIA NCR Short when reading UPC Version D bar codes, the identifiers go before the bar code data. Label identifiers for the other modes of communication are determined by the firmware and are not programmable. Note: OCIA communications is not supported on Super Asic models. This applies to Single ASIC and Dual ASIC Release 1 models only. Sample Program
Following is an example of a completed Label Identifiers programming worksheet. This example shows the following programmed selections. •
Identifier Type – Unique Prefix added to all bar code data messages •
Common Byte 1 – 5B ([) •
Common Byte 2 – 42 (B) •
Bar Code Type UPC‐A •
Common Bytes – Common Byte 1 •
Unique Identifier – 48 (H) •
Bar Code Type Code 39 •
Common Bytes – No Common Bytes •
Unique Identifier – 41 (A) •
Bar Code Type Code 128 •
Common Bytes – Common Byte 1 •
Unique Identifier – 43 (C) Chapter 6: Programming Information
Your Program
A
B
C
Identifier
Type
Common
Byte 1
Common
Byte 2
6-43
D
1 6
Label
Identifiers
Bar Code
Type
A Identifier Type
B Common Byte 1
0
2
3
Default Prefix
None
Unique Prefix
0-7
0-F
Common Unique Identifier
Byte
5 D
Default
4 2
Default
Hex Character
Hex Character
(ASCII Code Chart) (ASCII Code Chart)
C Common Byte 2
0-7
0-F
Hex Character
Hex Character
D Bar Code Type
Common Byte
0
1
2
3
4
UPC-A
UPC-D
UPC-E
EAN-8
EAN-13
5
6
7
8
9
Code 39
Code 128
Interleaved
2 of 5
GS1
DataBar 14
GS1 DataBar
Expanded
0
None
Unique Identifier
1
2
Common Byte 1 Common Byte 2
0-71
0-F
Hex Character
Hex Character
3
4
Both
Common Bytes
AIM ID
On GS1
DataBar
Common Byte and
Unique Identifier Defaults vary
according to Bar Code Type
24953
6-44
Program Parameters
Bar Code Type
The Bar Code Type parameter selects the bar code type for entering its associated label identifier information. After entering a Bar Code Type, enter the Common Byte and Unique Identifier. This procedure repeats until the label identifiers are specified for each bar code type. Scan the Hex 0 through Hex 9 tag to enter the appropriate Bar Code Type. Since you must select each of these individually for your application, there is no default for this parameter. Common Byte
The Common Byte parameter selects which common bytes, if any, to add to the bar code data message. Each entry is unique to the previously specified Bar Code Type. Scan the Hex 0 tag for no Common Bytes, the Hex 1 tag for Common Byte 1, the Hex 2 tag for Common Byte 2, the Hex 3 tag for both Common Bytes, the Hex 4 tag for AIM Unique ID, or the Hex 5 tag for No Common Bytes and No Unique Identifiers. The default for this parameter uses Common Byte 2 as a suffix for Code 39, Code 128, and Interleaved 2 of 5 bar code data. UPC and EAN bar codes do not use Common Bytes. Common Byte 1 and Common Byte 2
The Common Byte 1 and Common Byte 2 parameters permit you to specify the data sent to the host terminal in the Common Byte fields. Enter this information as two Hex characters for each Common Byte. Note: Refer to the ASCII Code Chart for the Hex Characters; however, values of 20 to 7E are recommended. Do not use the same characters as the Terminator Byte or the message may terminate too soon. Also, a Common Byte cannot be 00. If you are not going to use a Common Byte, you can scan any Hex tag twice except Hex 0 or the Terminator Byte value. The default for Common Byte 1 is 5D (ASCII ]) and the default for Common Byte 2 is 42 (ASCII B). You must scan four tags to go to the next parameter. Chapter 6: Programming Information
6-45
Identifier Type
The Identifier Type parameter defines the type and placement of label identifiers. You can select default identifiers that prefix the message data, unique prefix identifiers, or no identifiers. Select the Identifier Type parameter by scanning the appropriate tag (Hex 0, Hex 2, or Hex 3). If you select default identifiers, you do not enter any other parameter in this programming mode. The factory set default is Default Prefix. Default Prefix
Scan the Hex 0 tag to use the default prefix. The default label identifiers vary depending on the type of bar code read. Following are the default identifiers for each bar code type. •
UPC‐A 41H NS X1 X2 X3 X4 X5 X6 X7 X8 X9 X10 CK •
UPC‐E 45H 30H X1 X2 X3 X4 X5 X6 •
EAN‐8 46H 46H X1 X2 X3 X4 X5 X6 X7 CK •
EAN‐13 46H X1 X2 X3 X4 X5 X6 X7 X8 X9 X10 X11 X12 CK •
Code 39 42H 31H X1 X2 X3 X4 X5 X6 X7 X8 X9 X10 X11 X12 X13 X14 X15 X16 X17 X18 X19 X20 X21 X22 X23 X24 X25 X26 X27 X28 X29 CK •
Code 128 42H 33H X1 X2 X3 X4 X5 X6 X7 X8 X9 X10 X11 X12 X13 X14 X15 X16 X17 X18 X19 X20 X21 X22 X23 X24 X25 X26 X27 X28 X29 CK •
Interleaved 2 of 5 42H 32H X1 X2 X3 X4 X5 X6 X7 X8 X9 X10 X11 X12 X13 X14 X15 X16 X17 X18 X19 X20 X21 X22 X23 X24 X25 X26 X27 X28 X29 CK 6-46
•
GS1 DataBar‐14 5D 65H 30H X0 X1 X0 X0 X0 X1 X2 X3 X4 X5 X6 X7 X8 X9 X10 •
GS1 DataBar‐E 5D 65H 30H X9 X5 X0 X1 X2 X3 X4 X5 X6 X7 X8 X9 X10 None
Scan the Hex 2 tag to select none. No label identifiers are added to the message data. Unique Prefix
To use a unique prefix, scan the Hex 3. A Unique Identifier is associated with each bar code type. Also, you may use one, two, or no Common Bytes. The figure shows the possible message formats when using a unique prefix. The formats do not show other elements programmed in the other RS‐232 programming modes. Unique Identifier
The Unique Identifier parameter permits you to specify the data sent to the host terminal in the Unique Identifier field. Each entry is unique to the previously specified Bar Code Type. Enter this data as two Hex characters using recommended values of 20 to 7E (Refer to the ASCII Code Chart). The following are the default values. •
UPC‐A 41 (ASCII A) •
UPC‐E 45 (ASCII E) •
EAN‐8 46 (ASCII F) •
EAN‐13 47 (ASCII G) Chapter 6: Programming Information
•
6-47
Code 39 31 (ASCII 1) •
Code 128 33 (ASCII 3) •
Interleaved 2 of 5 32 (ASCII 2) •
GS1 DataBar‐14 65 (ASCII e) •
GS1 DataBar‐E 65 (ASCII e) Note: If you use the same characters as in the Terminator Byte, the message may terminate too soon. RS-232 Parameters–1
The RS‐232 Parameters 1 programming mode contains four of the parameters required for RS‐232 communications. From this programming mode you can select the Baud Rate, Parity, Stop Bits and Character Length, and Handshake Options. Sample Program
Following is an example of a completed RS‐232 Parameters 1 programming worksheet. In this example the following are selected. •
Baud Rate – 9600 Baud •
Parity – Even •
Stop Bits and Character Length – 1 stop bit and 8 data bit character length •
Handshake – Raise RTS and Wait For CTS 6-48
Your Program
2
A
B
C
Baud
Rate
Parity
D
0
RS-232
Parameters - 1
A Baud Rate
B Parity
C Stop Bits
And
Character
Length
D Handshake
Stop Bits Handshake
And
Character
Length
0
1
2
3
4
5
6
300
600
1200
2400
4800
9600
19200
0
1
4
Odd
Even
None
0
1
2
3
1 Stop Bit
7-Bit Character
1 Stop Bit
8-Bit Character
2 Stop Bits
7-Bit Character
2 Stop Bits
8-Bit Character
0
1
RTS Low
RTS High
Ignore CTS Ignore CTS
2
3
4
5
Raise RTS
Wait For
CTS
Raise RTS
Ignore CTS
RTS Low
Wait For
CTS
RTS High
Wait For
CTS
22772
Program Parameters
Baud Rate
The Baud Rate parameter contains seven selections: 300 Baud, 600 Baud, 1200 Baud, 2400 Baud, 4800 Baud, 9600 Baud, and 19200 Baud. Scan the appropriate Hex 0 through Hex 6 tag to set the desired Baud rate. The default is 9600 Baud. Chapter 6: Programming Information
6-49
Handshake
The Handshake parameter contains six selections. When considering these, note that the scanner/scale controls only RTS, it can monitor CTS. The following list identifies each Handshake option. •
RTS is always low, CTS is ignored (Hex 0 tag). •
RTS is always high, CTS is ignored (Hex 1 tag). •
Scanner/scale raises RTS and waits for CTS to go high before transmitting (Hex 2 tag). •
Scanner/scale raises RTS before transmitting and ignores the state of CTS (Hex 3 tag). •
RTS is always low and scanner/scale waits for CTS to go high before transmitting (Hex 4 tag). •
RTS is always high and scanner/scale waits for CTS to go high before transmitting (Hex 5 tag). Scan the appropriate Hex 0 through Hex 5 tag to set the Handshake option. The default is RTS High Wait for CTS. Parity
The Parity parameter contains three selections: Odd, Even, and None. For 7‐bit characters, bit 8 is the parity bit; for 8‐bit characters, bit 9 is the parity bit. Choosing no parity and 7‐bit character length causes the scanner/scale to send two stop bits; the scanner/scale must also receive two stop bits. Scan the appropriate Hex 0, Hex 1, or Hex 4 tag to select the desired Parity. The default is Odd. When you apply power to a RealScan 75‐2xxx/8xxx, the reset function checks the RS‐232 Communications Parity programming. If the selection is None, it is ignored and Odd parity is used. If Odd or Even is selected, that selection is used. 6-50
Stop Bits and Character Length
The Stop Bits and Character Length parameter contains four selections: 1 Stop Bit and 7‐Bit Character Length, 1 Stop Bit and 8‐Bit Character Length, 2 Stop Bits and 7‐Bit Character Length, and 2 Stop Bits and 8‐
Bit Character Length. Choosing no parity and 7‐Bit Character Length causes the scanner/scale to send two stop bits; the scanner/scale must also receive two stop bits. If you select 8‐Bit Character length and parity, only one stop bit is sent. Scan the appropriate Hex 0 through Hex 3 tag to set the Stop Bits and Character Length. The default is 1 Stop Bit and 7‐Bit Character Length. RS-232 Parameters–2
The RS‐232 Parameters 2 programming mode contains some of the parameters required for RS‐232 communications. From this mode you can select BCC Options, Interface Control, and Check Digit. Sample Program
Following is an example of a completed RS‐232 Parameters 2 programming worksheet. This example shows the following program selections. •
BCC Option – enabled •
Interface Control – ACK/NAK •
Check Digit – enable UPC‐A, UPC‐E, EAN‐8, and EAN‐13 2
1
RS-232
Parameters - 2
A
B
C
1
1
3
BCC
Options
Interface
Control
Check
Digit
R0146
6-51
Program Parameters
BCC Options
The BCC Option parameter permits you to enable or disable the use of BCC at the end of a message. When enabled, the BCC is the last character sent and is the Exclusive OR of each byte sent prior to the BCC, except the prefix byte. Scan the Hex 0 tag to disable the BCC Option, or scan the Hex 1 tag to enable it. The default is disable for Scanner only models and enable for Scanner/Scale models. Check Digit
The Check Digit parameter permits you to control the transmission of UPC‐A, UPC‐E, EAN‐8, and EAN‐13 check digits. Scan the appropriate Hex 0 through Hex 3 tags to enable or disable UPC‐A, UPC‐E, EAN‐8, and EAN‐13 check digits. The default is enable UPC‐A, EAN‐8, and EAN‐13 and disable UPC‐E. Note: Although this is an RS‐232 Parameters worksheet, the Check Digit parameter also applies to UPC‐E when using OCIA communications. This applies only to Single ASIC and Dual ASIC Release 1 models – Super ASIC models do not support OCIA communications. Interface Control
The Interface Control parameter permits you to select how to control the transfer of data between the scanner/scale and the host terminal. The options are None, enable ACK/NAK, enable XOn/XOff, and enable both ACK/NAK and XOn/XOff. 6-52
If you enable ACK/NAK, each message sent to the host terminal must be acknowledged before sending the next message. Receiving the message properly causes an ACK to be sent, and if there are any errors, a NAK is sent instead and the scanner/scale sends the message again. Also, any valid message other than NAK or XOn/XOff, if enabled, serves as an ACK as long as the message from the scanner/scale is completed before the host terminal starts sending the valid message to the scanner/scale. An XOff message turns the scanner transmitter off until the scanner/scale receives an XOn message. An XOn message can be received at any time. If the scanner/scale is sending a message when it receives an XOff, since these messages can be received any time, data transmission stops after sending the current byte. When the scanner/scale receives the next XOn it sends the remainder of the message. The scanner/scale does not acknowledge XOff and XOn messages with ACK or NAK messages. You select the interface by scanning the appropriate Hex 0 through Hex 3 tag. The default is None. RS-232 Prefix Byte
The RS‐232 Prefix Byte programming mode controls the use of prefix bytes. If you use an RS‐232 Prefix Byte, it is the leading character in each message sent to the host terminal. Following it is the message data. Sample Program
Following is an example of a completed RS‐232 Prefix Byte programming worksheet. This example shows the Prefix Byte enabled, and ASCII code STX (02 Hex) transmits as the leading character of each message sent to the host terminal. Chapter 6: Programming Information
Your Program
2
A
B
Prefix Byte
ASCII
Code
6-53
2
RS-232
Prefix Byte
R0074
Program Parameters
ASCII Code
The ASCII Code parameter permits you to specify what ASCII code to use for the Prefix Byte. Enter your selection by scanning the appropriate two Hex tags (shown in the ASCII Code Chart). You can select any value from 01 through 0F; however, the recommendation is that you use the Start Of Text (STX) ASCII Code which is 02 Hex. Scan the two appropriate Hex tags (Hex 0 through Hex 7 for the first character and Hex 0 through Hex F for the second). The default for this parameter is 02. Prefix Byte
The Prefix Byte parameter contains two selections: Disable and Enable. Scan the Hex 0 tag to disable the Prefix Byte, or the Hex 1 tag to enable it. The default is Disable. RS-232 Terminator Byte
The RS‐232 Terminator Byte programming mode controls the use of terminator bytes. If you use an RS‐232 Terminator Byte, it goes at the end of the message sent to the host terminal. If you included a BCC, it follows the Terminator Byte and includes the Terminator Byte in the calculation. 6-54
When you apply power to a Scanner/Scale unit, the reset function checks the RS‐232 Communications Terminator Byte programming. If the selection is Disable, it is ignored and an ETX (03) is automatically sent with each message. If you select Enable, the ASCII code you programmed is sent. Sample Program
Following is an example of a completed RS‐232 Terminator Byte programming worksheet. This example shows the Terminator Byte enabled and ASCII code CR (0D Hex) transmitted as the Terminator Byte. Your Program
2
A
B
3
RS-232
Terminator Byte
Terminator Byte
ASCII
Code
R0075
Program Parameters
ASCII Code
The ASCII Code parameter permits you to specify what ASCII code to use for the Terminator Byte. Enter your selection by scanning the appropriate two Hex tags (shown in the ASCII Code chart). You can select any value from 01 through 7F; however, the recommendation is that you use the End Text (ETX) ASCII Code which is 03 Hex or Carriage Return (CR) which is 0D. Scan the two appropriate Hex tags (Hex 0 through Hex 7 for the first character and Hex 0 through Hex F for the second). The default for this parameter is 03. Terminator Byte
The Terminator Byte parameter contains two selections: Disable and Enable. Scan the Hex 0 tag to disable the Terminator Byte, or the Hex 1 tag to enable it. The default is Disable. Chapter 6: Programming Information
6-55
RS-232 Communications Options
The RS‐232 Communications Options parameters control the delay between messages, and the format in which the scanner and host terminal exchange tag data messages. The firmware is programmed to accept one parameter at a time and then leave this programming mode. Therefore, each of the parameters must be programmed separately. Sample Program
Following is an example of a completed RS‐232 Communications Options programming worksheet. This example shows the following programming selections. •
Message delay – 10 ms •
Format – Scanner only •
Normal or Eavesdrop – Normal Mode •
Good Weigh Tone – Disable beep Your Program
2
A
B
Message
Delay
Scanner or
Scanner/Scale
Format
C
D
4
RS-232
Communications
Options
Normal or Good Weigh
Eavesdrop
Tone
Mode
12164
Program Parameters
Good Weigh Tone
With Single Cable OCIA communications, a tone sounds when the weight data is just starting to be transmitted to the host terminal. This always occurs regardless of the firmware version and cannot be disabled. This applies only to Single ASIC and Dual ASIC Release 1 models. 6-56
However, programmability of the Good Weigh Tone is now available for other specific types of communications as identified in the following. Firmware Break-in
This feature is available in the following firmware and higher. •
Single ASIC, 1‐Label – Firmware Set: 497‐0413030, Serial Number: 33618101, Date: 3/12/99 •
Dual ASIC, 1‐Label – Firmware Set: 497‐0413020 •
Dual ASIC, 2‐Label – Firmware Set: 497‐0413025 With the firmware identified here, enable the Good Weigh Tone by scanning the Hex 9 tag, or disable by scanning the Hex 8 tag. The default is disable. •
Single Cable RS‐232 communications •
IBM communications Message Delay
The Message Delay option permits you to choose the minimum time the firmware waits before sending the next message. This permits lowering CTS by the host terminal to inhibit data from the scanner. On previous scanners this option was not available. Previous to firmware numbered 497‐0301951 the delay between messages was zero milliseconds. This did not permit the terminal to lower CTS to prevent a second message from being sent to the scanner. With 497‐0301951 and higher, the default is 10 milliseconds minimum delay between messages. Messages can be delayed by the following times. •
0 for no delay •
1 for a 10 ms delay •
2 for a 50 ms delay Chapter 6: Programming Information
6-57
Normal or Eavesdrop Mode
The normal mode is used for most RS‐232 connections. However, an eavesdrop mode is available to permit another device to monitor the communications between the RealScan 75 and the host terminal. Scan the Hex 6 tag to select the normal mode or the Hex 7 tag to select the eavesdrop mode. Scanner or Scanner/Scale Format
The Scanner or Scanner/Scale Format option permits you to force the data format to either scanner only format or scanner/scale format to accommodate the host terminal. For example, in a dual‐cable system, the scanner data and the scale data are normally sent over separate cables in a format designed for each device (scanner or scale). In some circumstances a host terminal may not be able to handle the normal format sent to it. In that case, selecting one of these options permits you to use the other format. The Model option in the Scale Parameters section overrides this option. If you program this option, do it after the other parameter or return here and change it again. This option effects the address and function code in the message, but not the BCC. The choices for this option are as follows. •
4 for Scanner only format •
5 for Scanner/Scale format The normal (default) format for scanner only tag data messages is as follows. •
Scanner‐Only Tag Data •
Message Format Prefix Byte
Label Identifier
Shading indicates optional information.
Tag Data
PPD
Terminator Byte
BCC Byte
16564
6-58
Following is the normal (default) format for scanner/scale tag data messages. •
Scanner/Scale Tag Data •
Message Format Prefix Byte
30 38
Add FC
Label Identifier
Shading indicates optional information.
Tag Data
PPD
Terminator Byte
BCC Byte
16565
The difference between the scanner only and the scanner/scale format is that the scanner/scale format has an address and a function code following the optional Prefix Byte. For more detailed information on message formats refer to the NCR Scanner/Scale Interface Programmerʹs Guide (BD20‐1074‐A). Chapter 6: Programming Information
6-59
Scale Parameters
The Scale Parameters programming mode controls specific parameters associated with the RealScan 75‐2xxx. You can use it to identify if the RealScan 75 includes a scale, and to define the address if the scale is connected to an IBM terminal. Sample Program
Following is an example of a completed Scale Parameters programming worksheet. This example shows the following programming selections. •
Unit – RealScan 75‐2xxx/8xxx Scanner/Scale •
IBM address – 6B Your Program
3
0
Scale
Parameters
Model
IBM
Address
R0140
Program Parameters
IBM Address
When programming a RealScan 75 Scanner/Scale for IBM communications, you must select the proper scale communications address. Selecting the IBM 468x communications protocol sets the scale address to 6E; however, it may need to be changed to 6A or 6B, depending on the IBM configuration in the particular IBM customer retail application. Scan the Hex 5 tag for address 6A, the Hex 6 tag for address 6B, or the Hex 7 tag for address 6E. 6-60
The IBM terminal integrated scanner/scale driver normally uses address 6E. However, if the scanner works but the scale does not, you should try using the other two scale addresses. Model
The Model parameter specifies if your unit is a Scanner only or a Scanner/Scale. This parameter is set at the factory and should not need changing under normal circumstances. Scan the Hex 3 tag to specify that the unit is a Scanner/Scale, or scan the Hex 4 tag to specify that the unit is a Scanner only. If you disable the scale on a Scanner/Scale unit by scanning the Hex 4 tag, the BCC option also changes to the appropriate state. Miscellaneous Parameters
The Miscellaneous Parameters programming mode controls parameters associated with the RealScan 75‐2xxx Scale that do not fit easily into any of the other categories. The RealScan 75 firmware is programmed to accept one parameter at a time and then leave this programming mode. Therefore, each of the parameters must be programmed separately. Sample Program
Following is an example of a completed Miscellaneous Parameters programming worksheet showing the following programming selections. •
5‐Second Weight Display Timer – disabled (Not supported by Super ASIC models.) •
Host Tone Control – disabled •
OCIA Price Display – enabled (Not supported by Super ASIC models.) •
IBM Retransmit Control – 3 times Chapter 6: Programming Information
6-61
•
OCIA Blank Display in Price Mode – enabled (Not supported by Super ASIC models.) •
Voice message enable/disable – the Hex D tag toggles this parameter •
IBM‐485/IBM‐USB Tag Data Format – HEX Your Program
3
2
Miscellaneous
Parameters
Host Tone
Control
Host Tone Control
IBM Retransmit Control
IBM Retransmit
Control
Speech
IBM-485 / IBM-USB
Tag Data Format
3
4
Disable
Enable
7
8
3 Times
Forever
Toggle Between Enable
and Disable Speech
Speech
D
IBM-485 / IBM-USB Tag
Data Format
E
F
Hex
ASCII
22813
Program Parameters
Enable/Disable Voice Messages
The RealScan 75 uses voice messages for diagnostics, scale calibration, and clerk messages. If voice messages are enabled, you hear them at the appropriate time; if they are disabled, you hear the beep tones instead. When voice messages are disabled, the RealScan 75 uses the scale display to indicate error conditions. To enable or disable voice messages, scan the following sequence of programming tags. These tags must be the first tags scanned after applying power to the unit 6-62
All Voice Messages Off / On
Scan These Tags
Programming Mode
Hex 2
Hex 3
Hex D
Save and Reset
Clerk Messages On
Scan These Tags
Programming Mode
Hex 3
Hex 3
Hex 1
Save and Reset
Clerk Messages Off
Scan These Tags
Programming Mode
Hex 3
Hex 3
Hex 0
Save and Reset
17000
Because the clerk messages are a subset of the Voice Messages, disabling all voice messages disables the clerk messages also. All Voice Messages must be enabled for the Clerk Messages to be enabled. Following are the three clerk messages. •
Scale failed, clean under scale deck •
Scale failed, code 5, clean under scale deck Next, do scale calibration Next, change scale board Next, change load cell •
Scale failed, code 4 Stop checkstand mechanical vibration Next, change scale board Next, change load cell Chapter 6: Programming Information
6-63
When you use an IBM terminal and the scale detects a bad message from the terminal, this parameter controls how the original message gets retransmitted. If you select enable by scanning the Hex 7 tag, the scale retransmits the original message three times, and then terminates the sequence. If you select forever by scanning the Hex 8 tag, the scale retransmits the original message until it is accepted, or until the scale is told to reset by the terminal. You should not use the enable selection unless advised to do so by NCR to solve a problem. IBM-485 / IBM-USB Tag Data Format
This option is included because most IBM devices that have a select address of 4B require the bar code data to be transmitted as ASCII characters. (For hand‐held bar code readers, see Communications Protocol Programming Mode.) Therefore, when selecting Communications Protocol choice 4 or B, NCR recommends that you set the tag format to ASCII. Host Tone Control (Good Read Tone)
When a host terminal is used, this parameter determines what device controls the tone. Scanning the Hex 4 tag enables this option and the host terminal controls the tone. Scanning the Hex 3 tag disables this option and the scale controls the tone. Dual Cable Interface
Note: This programming mode is only for Single ASIC and Dual ASIC models – Super ASIC models do not support Dual Cable communications. The Dual Cable Interface programming mode identifies the scale type to the host terminal. 6-64
Sample Program
Following is an example of a completed Dual Cable Interface programming worksheet. In this example, the scale type selected is Avery. Your Program
3
A
6
Dual Cable
Interface Options
Scale
Type
16513
Program Parameters
Scale Type
The scale type normally does not need changing unless you are connecting the RealScan 75 to a competitive host terminal. Avery is the default for this programming mode. Following are the Dual Cable Interface selections. •
An adapter is not present, exit this mode. •
Avery is commonly used by dual cable RS‐232 terminals such as the TeamPOS. The interface runs at 2400 baud; even parity, one stop bit, and 7‐bit characters. •
Weightronix is used on NCR 2170 dual cable configurations. It is also used by some dual cable SASI systems. The interface runs at 9600 baud, even parity, one stop bit, and 7‐bit characters. •
TEC Parallel uses a 4‐bit parallel serial interface. It requires a Dual Cable Communications Adapter •
CASIO Parallel uses a 4‐bit parallel serial interface. It requires a Dual Cable Communications Adapter •
Datachecker is a single cable interface to some ICL terminals and old Datachecker 2001and 2200 units. It runs at 19200 baud, even parity, one stop bit, and 7‐bit characters. Chapter 6: Programming Information
•
6-65
Toledo emulates the Toledo 8217 scale and is similar to the Weightronix interface. The interface runs at 9600 baud, even parity, one stop bit, and 7‐bit characters. 6-66
PACESETTER Information
The PACESETTER function increases the performance of the RealScan 75 Scanner. There are two versions of PACESETTER. PACESETTER Plus
PACESETTER Plus determines what is wrong with a bar code label, fixes the data, and then transfers the information to the host terminal. It is standard on all Single ASIC and Dual ASIC models. In addition, the scanner keeps track of what is wrong with the labels. Mode 1— Inquiry
Mode 1 keeps the following tallies. Included are the maximum counts. •
C1 – Good reads 1,000,000 •
C2 – No reads due to lack of a full label (bars missing, folded label, and so on) 65,535 •
C3 – Good reads with very highly overprinted bars 65,535 •
C4 – Good reads with very highly underprinted bars 65,535 •
C5 – Missing margins 65,535 Chapter 6: Programming Information
6-67
Enter Mode 1 by scanning the Mode 1 tag. Tally counts are displayed on the Integrated Display or the RealScan 25 Remote Display. First the display shows the tally count number and the percentage of that count to the number of good reads. Three seconds later the actual tally count is displayed. This cycle continues every three seconds. C3
03.4
1136
Tally Count 3
3.4% of Good Reads
Tally Count = 1136
Note: These displays alternate every three seconds.
16566
Scanning the Mode 1 tag again changes the display sequence to the next tally count. Continue to scan the Mode 1 tag to view all tally counts. The tally count information is displayed in order according to the tally count number (C1 – C5). Exit Mode 1 by pressing the Scale Zero Button on the Operator Display Panel or by scanning the Mode 2 tag. Mode 2—Real Time
Enter Mode 2 by scanning the Mode 2 tag. The scanner goes off‐line and disables the scale so that the integrated display or the RealScan 25 Remote Display can show Ready 4 label. Every subsequent scan until the scanner is powered off (or the Scale Zero Button is pressed) causes the scanner to indicate the status of label readability. The scanner can recognize missing bars in labels, highly over/under printed labels, missing margins, or a no‐read condition. 6-68
If you scan a UPC/EAN label for analysis, the display shows label followed in one second by the display of the first half of the UPC/EAN label. If the label is a version E, no second half is displayed, since the E label is only six digits in length. After another two‐second pause, the display shows CODE xx where ʺxxʺ is a code number to indicate one of the following. Codes
Code 00
Code x1
Description
Label was decoded without major problems.
Label appears to be highly underprinted.
Code x2
Label appears to be highly overprinted.
Code x4
Label appears to have missing bars or margins.
Code x5
Label appears to be highly underprinted and to have missing bars or margins.
Code x6
Label appears to be highly overprinted and to have missing bars or margins.
Code 1x
Decoding was difficult; may be inconsistent printing.
Code 2x
Fragmented or folded label or inconsistent printing.
Code 3x
Decoding was difficult due to fragmented, folded, or inconsistently printed label.
Code 98
Label cannot be decoded due to missing print lines. This type of label printing
error is specifically addressed by PACESETTER III.
Label cannot be decoded. If a particular label shows this code it should be
analyzed more closely for out-of-specification conditions, even though the label
may show a Code 00 when it does scan (Printing may be inconsistent).
Code 99
Notes
- If a label displays a code other than Code 00, the label should be tested further for being
out of specification by using a symbol verifier.
- To exit Mode 2 and return to Normal Mode, press the Scale Zero Button on the Operator
Display Panel. To go from Mode 2 to Mode 1, scan the Mode.1 tag.
16567
6-69
Mode 3—Normal
Mode 3 is the normal operating mode. You can program the scanner to add PACESETTER Plus information to the decoded UPC/EAN data that is sent to the host terminal. Perform the following procedure to enable or disable PACESETTER Plus information. 1. Scan the Programming Mode tag (must be first tag scanned after power‐up). 2. Scan the Hex 3 tag. 3. Scan the Hex 1 tag. 4. Scan the Hex 3 tag. 5. Scan the Hex 1 tag to disable PACESETTER Plus information, or the Hex 2 tag to enable PACESETTER Plus information. 6. Scan the Save and Reset tag. The PACESETTER Plus information describes the label readability much the same way as described in Mode 2. However, the host software must be capable of receiving the extra data being sent to it. With OCIA and RS‐232 communications, PACESETTER Plus information is sent as trailer information. With IBM communications, PACESETTER Plus information is sent as header information that is located between the last Status byte and the first tag data byte in the message. The PACESETTER Plus format is defined as the normal UPC/EAN format with the following added. 6-70
OCIA
OCH, xyH xzH
RS-232
43H, 3yH, 3zH
IBM
OCH, 0yH, 0zH
x = High nibble containing character parity depending on
communication format (or 0)
yz = Decoding Code
The EOM bit, if applicable, is in the last byte sent, not the last byte of the label data. The Decoding
Codes are specified in the following table.
Decoding Codes
Description
Y Z
1 z
Decoding was difficult; may be inconsistent printing.
2 z
Fragmented of folded label or inconsistent printing.
3 z
Decoding was difficult due to fragmented, folded or inconsistently printed label.
y
1
Label appears to be highly underprinted.
y
2
Label appears to be highly overprinted.
y
4
Label appears to have missing bars or margins.
y
5
Label appears to be highly underprinted and to have missing bars or margins.
y
6
Label appears to be highly overprinted and to have missing bars or margins.
0 0
Label was decoded without major problems.
9 9
If a particular label intermittently shows this code, the label should be analyzed
more closely for out of specification conditions, even though the label may show a
code 00 when it does scan (printing may be inconsistent).
16568
6-71
Host Access to Tallies
The host can send Long Format Codes, Short Format Codes, RS‐232 Format Codes, and IBM 4683 Format Codes to read the scanner tallies. The following table shows the Long Format Codes and the RS‐232 Format Codes to use. Tally
Long Format Codes: OCIA and
Single-Cable Scanner/Scale OCIA
RS-232 Codes
C1
00H, 33H, 3DH, 32H, 31H
33H, 3dH, 32H, 31H
C2
00H, 33H, 3DH, 32H, 32H
33H, 3dH, 32H, 32H
C3
00H, 33H, 3DH, 32H, 33H
33H, 3dH, 32H, 33H
C4
00H, 33H, 3DH, 32H, 34H
33H, 3dH, 32H, 34H
C5
00H, 33H, 3DH, 32H, 35H
33H, 3dH, 32H, 35H
16569
Note: Parity, BCC, and so on, appropriate to the communication protocol must be added. Example: How to Access Tallies Note: This applies only to Single ASIC and Dual ASIC Release 1 models – Super ASIC models do not support OCIA communications. Host requesting tally C3 through single-cable OCIA.
30H
b3H
3dH
32H
b3H
8fH
Scanner response to the host request.
30H
33H
3yH
3xH
3xH
3xH
3xH
3xH
3xH
3xH
BCC (with EOM Bit)
x = Decimal digit with high order digit sent first
y = Tally count number
BCC = Block Check Character - an exclusive OR of all previous bytes
Presence of BCC specified by protocol
16570
6-72
Host requesting tally C3.
30H
b3H
3dH
32H
b3H
8fH
Scanner response to the host request (tally count = 23,456).
30H
33H
33H
30H
30H
32H
33H
34H
35H
36H
BCC (with EOM Bit)
16571
6-73
An IBM host terminal request for tally C1.
4A
xx
00
33
3D
32
31
xx
xx
7E
xx
xx
xx
32
00
00
02
03
Address
Frame
Request
CRC Bytes (2)
End Byte
4A
xx
04
05
06
31
xx
xx
7E
Scanner Address
Frame Counts
Scanner Status Bytes (3)
Pacesetter Plus Group Code
Seven Bytes BCD Data
Pacesetter Plus Function Code
CRC Bytes (2)
End Byte
Host Terminal request using short format codes.
Send Tally Count
C1: 03H 0dH 01H
NCR OCIA
03H 4DH 21H
Non-NCR OCIA
83H 0DH C1H
With Parity & EOM
With Parity & EOM
C2: 03H 0dH 02H
03H 4DH E3H
83H 0DH C2H
03H 4DH 21H
With Parity & EOM
C3: 03H 0dH 03H
03H 4DH A3H
83H 0DH 43H
With Parity & EOM
With Parity & EOM
C4: 03H 0dH 04H
03H 4DH 24H
83H 0DH 24H
With Parity & EOM
With Parity & EOM
C5: 03H 0dH 05H
03H 4DH 65H
83H 0DH 45H
With Parity & EOM
With Parity & EOM
00H 03H 0yH 0xH 0xH 0xH 0xH 0xH 0xH 0xH
Parity & EOM bits added.
x = Decimal digit with high order digit sent first
y = Tally count number
R0141
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Host request for tally C5 using short format codes.
Send Tally Count
C5: 03H 0dH 05H
NCR OCIA
03H 4DH 65H
Non-NCR OCIA
83H 0DH 45H
With Parity & EOM
With Parity & EOM
Scanner response to the host request (tally count = 23,456).
Tally Count
00H 03H 00H 00H
02H 03H 04H 05H
06H
NCR OCIA
C0H 03H C5H C0H
C0H 42H 03H 84H
C5H A6H C0H 03H
C0H C0H 42H 03H
84H C5H A6H C0H
03H C0H C0H 42H
03H 84H C5H A6H
With Parity & EOM
Non-NCR OCIA
80H 83H 85H 80H
80H 02H 83H 04H
85H 46H
With Parity & EOM
16572
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Host Reset of Tallies
The host terminal can reset the tally counts using the Long Format OCIA, Short Format OCIA, Single‐Cable Scanner/Scale OCIA (parity bits, EOM bits or BCC bytes are not shown), RS‐232, and IBM 4683 formats. The OCIA and RS‐232 command is given in the following chart: Note: This applies only to Single ASIC and Dual ASIC Release 1 models – Super ASIC models do not support OCIA communications. Host terminal request to reset tally counts (OCIA & RS-232).
OCIA
RS-232
00H 03H 0DH xxH
44H 43H
xxH = 00H or BCC
(Where protocol calls for BCC)
An IBM host terminal request to reset tally counts
4A
xx
00
33
3D 3C
00
xx
xx
7E
Address
Frame
Request
CRC Bytes (2)
End Byte
R0142
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PACESETTER III
PACESETTER III is an extension of PACESETTER Plus that detects, corrects, and reports label errors discovered in UPC Number System Two and Number System Four. These two label types are printed in the store and account for a significant number of unreadable labels due to failures of the in‐store printing mechanism. PACESETTER III is optional on Single ASIC and Dual ASIC models; it is standard on Super ASIC models. PACESETTER III looks for errors in these labels and learns from each attempted scan. After seeing a particular printing error a number of times, PACESETTER III may determine that an error is present in the label and that the error may be correctable. If the correction capability of PACESETTER III is enabled, the scanner will attempt an error‐free correction of the label and pass the results to the host terminal. Whenever an error‐free correction is not possible, PACESETTER III does not pass label data to the terminal. PACESETTER III Correction
When enabled, PACESETTER III Correction causes additional processing of scans from UPC number system two and number system four labels. The additional processing is focused on labels that PACESETTER III detection has already identified as containing characteristic printing errors. The information accumulated from prior scans can then be used in the correction process to attempt an error‐
free correction to the bad label. If such a correction is possible, good label data is transferred to the host terminal. If the PACESETTER Plus trailer is enabled, the printing defect is reported by setting Y=1 in the PACESETTER trailer. Note: PACESETTER III Detection must be enabled. The PACESETTER III Correction feature may be enabled (default setting) and disabled via programming tags. To program this feature, perform the following procedure. Chapter 6: Programming Information
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1. Scan the Programming Mode tag (must be the first tag scanned after power‐up). 2. Scan the Hex 3 tag. 3. Scan the Hex E tag. 4. Choose an option: •
Scan the Hex 4 tag to disable PACESETTER III correction. •
Scan the Hex 5 tag to enable (default setting). 5. Scan the Save and Reset tag. PACESETTER III Detection
When enabled, PACESETTER III Detection causes additional processing of scans from UPC number system two and number system four labels. This identifies labels that contain defects related to failures on the in‐store printing mechanisms. This information is accumulated as additional scans are attempted. If the PACESETTER Plus trailer is enabled, the detection of a printing defect is reported by setting Y=1 in the PACESETTER trailer. This reporting permits the store personnel to proactively repair or replace the affected printer before its condition deteriorates beyond normal readability. The PACESETTER III Detection feature may be enabled (default setting) and disabled with programming tags. To program this feature, perform the following procedure. 1. Scan the Programming Mode tag (must be the first tag scanned after power‐up). 2. Scan the Hex 3 tag. 3. Scan the Hex E tag. 4. Choose an option: •
Scan the Hex 3 tag to enable (default setting) •
Scan the Hex 2 tag to disable PACESETTER III Detection. 6-78
5. Scan the Save and Reset tag. PACESETTER III Tallies
PACESETTER III tallies are displayed as the last two PACESETTER tallies when PACESETTER Plus Mode 1 has been selected. The number of PACESETTER III error detections is shown first, followed by the percentage of that tally versus all UPC Number System Two and Number System Four labels seen. Chapter 6: Programming Information
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Special Programming
Some of the NCR RealScan 75 features require programming that is somewhat different than the normal programming. Belt Read Detection
Because of the excellent bar code reading capabilities of the RealScan 75, it is possible in some installations for the scanner to detect bar codes while an item is still on the checkstand belt. This may be the belt bringing items to the RealScan 75 or the belt taking items away from the RealScan 75. The Belt Read Detection parameter adjusts the width of the scan zone. When Belt Read Detection is enabled, the scan zone is narrowed, when Belt Read Detection is disabled, the scan zone is widened. The default for this parameter is to enable Belt Read Detection. Enable or disable Belt Read Detection by scanning the following sequence of programming tags as the first tags scanned after applying power to the RealScan 75. •
Enable – Programming Mode, Hex 4, Hex 0, Hex D, and Save and Reset. •
Disable – Programming Mode, Hex 4, Hex 0, Hex C, and Save and Reset. Changing Program Defaults to Current Parameters
Firmware Break-in
Dual ASIC, 1‐Label – Firmware Set: 497‐0413300 6-80
•
Super ASIC – All Firmware The RealScan 75 comes from the factory with specific default values already determined for the various programming parameters. Sometimes other default values are desired. This function permits you to store the current parameter settings as soft default values. When this is done, scanning the Default tag sets the parameters to these values rather than the factory defined values. Enable Soft Defaults
Scan the following sequence of programming tags. 1. Programming Mode, Hex 3, Hex 4, and Hex E – enable Soft Default option. 2. Save and Reset – save the program change. 3. Diagnostic Mode, Hex 5, and Hex E – set current parameters as soft defaults. One of three voice messages is given.
• ʺSet New Default Parameterʺ – if any defaults were changed, followed by ʺSave and Reset Nextʺ – to save the new soft default values. •
ʺNo Default Parameter Changeʺ – if there are no changes to the current default parameters. •
ʺError Full Parameter Change Bufferʺ – if too many default changes are attempted. An error tone also sounds. 4. Save and Reset – save the new soft defaults. Disable Soft Defaults
To have the Default tag set program parameters to factory defined values, disable the Soft Default option. Do this by scanning the following tags. Chapter 6: Programming Information
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1. Programming Mode, Hex 3, Hex 4, and Hex 0 – disable Soft Default option. 2. Save and Reset – save the program change. Code 128 Overlap Characters
The RealScan 75 can put together partial scans to identify a Code 128 bar code. Decoding partial scans is more secure with more overlap characters. The number of overlap characters can be programmed from one to four; one is the default. •
1 Overlap Character – Diagnostic Mode, Hex 4, Hex C, Hex E, Hex 3, Hex 4, Hex 4, Hex E, Hex 0, Hex F, Save and Reset •
2 Overlap Characters – Diagnostic Mode, Hex 4, Hex C, Hex E, Hex 3, Hex 4, Hex 4, Hex E, Hex 4, Hex F, Save and Reset •
3 Overlap Characters – Diagnostic Mode, Hex 4, Hex C, Hex E, Hex 3, Hex 4, Hex 4, Hex E, Hex 8, Hex F, Save and Reset •
4 Overlap Characters – Diagnostic Mode, Hex 4, Hex C, Hex E, Hex 3, Hex 4, Hex 4, Hex E, Hex C, Hex F, Save and Reset Convert UPC-E Tags into EAN-13 Tags
UPC‐E tags can be converted directly into EAN‐13 tans. This function is only needed if UPC‐A tags are not to be converted into EAN‐13 tags. The default is disabling this function. Enable Converting UPC‐E Into EAN‐13 – Programming Mode, Hex 4, Hex 7, Hex 7, Save and Reset Disable Converting UPC‐E Into EAN‐13 – Programming Mode, Hex 4, Hex 7, Hex 6, Save and Reset 6-82
EAN/JAN/UPC Multi-Symbol Scanning Parameters
The optional Multi‐Symbol programming feature permits you to scan bar code labels containing two or three EAN‐13, JAN‐13, or UPC‐A symbols. Note: 3‐tag programming is a Release 1.0 feature only. Label Construction
A multi‐symbol label must consist of any combination of two or three EAN‐13, JAN‐13, or UPC‐A symbols, each with different flag digits. Flag digits are the first two digits of the symbol on EAN‐13/JAN‐13 symbols. Flag digits for UPC‐A symbols always have a zero (0) for the first digit with the number system character being the second digit. There is NO restriction on which flag digits may be used. A total of five multi‐symbol combinations can be programmed. Single Label Restriction
A single‐symbol with the same flag digits as programmed for any 2‐
symbol labels cannot be scanned as a single‐symbol label. Transmitting Label Data
Transmission of a multi‐symbol label consists of a separate message for each of the symbols. The symbol with the lower numbered flag digits is transmitted first. For example, for the 3‐symbol combination of JAN‐13 flag 21, JAN‐13 flag 29, and JAN‐13 flag 96, the symbol with flag digits 21 is transmitted first, the symbol with flag digits 29 is transmitted second, and the symbol with flag digits 96 is transmitted third. Chapter 6: Programming Information
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Early Beep Disable
When optional add‐on bar codes are programmed, the Early Beep function may need to be disabled. The Early Beep function should not be used on systems, including many IBM host terminals, that sends scanner disable commands during the scanning operation. Following are the optional add‐on bar codes which may require disabling the Early Beep. Optional Add-On Bar Code
Coupon with P5 optional
Coupon with 128 add-on optional
Markdown with 128 add-on optional
Program 1 with 128 add-on optional
Program 2 with 128 add-on optional
Coupon & P5 or 128 optional (EAN-99)
Parameter Type
Coupon Select 1
Coupon Select 1
Coupon Select 1
Coupon Select 1
Coupon Select 1
Coupon Select 2
16942
Use the following programming sequence to disable Early Beep in systems that are programmed with any optional add‐on bar codes AND which use scanner disable commands. Programming Mode
Programming Mode Hex 3, Hex D
Terminal Coupon Interface Select 2 parameter Hex 6
Disables Early Beep Hex 3
Hex 5
Hex 1
Hex 1
Sets delay timer to 100 milliseconds Save and Reset
Saves program 6-84
Enable/Disable Code 128 Partials
When decoding Code 128 using partial scans, sometimes a Decode error is generated. However, several conditions must occur to cause the misread. If you are having problems reading Code 128 bar codes, try disabling partials. •
Disable Code 128 Partials – Programming Mode, Hex 1, Hex 7, Hex F, Hex 0, and Save and Reset. •
Enable Code 128 Partials – Programming Mode, Hex 1, Hex 7, Hex F, Hex 1, and Save and Reset. Chapter 6: Programming Information
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Good Read Tone Presets
The Good Read tone is composed of three elements: volume, frequency (tone), and length. Three different presets, each with a different combination of volume, tone, and tone length settings, are available that permit you to set the Good Read tone by scanning just one sequence of Programming Tags. Preset 0 is the default for this parameter. Preset 0
Programming Mode
Hex 4
Hex 3
Hex 0
Save and Reset
11 12 1
10
2
9
3
8
4
7 6 5
Volume
Tone
Preset 1
Programming Mode
Hex 4
Hex 3
Hex 1
Save and Reset
Length
11 12 1
10
2
9
3
8
4
7 6 5
Volume
Tone
Preset 2
Length
11 12 1
10
2
9
3
8
4
7 6 5
Programming Mode
Hex 4
Hex 3
Hex 2
Save and Reset
Volume
Tone
Length
16086
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IBM 4694 Configuration Command
The IBM 4694 Configuration command can be enabled or disabled. The default is enabled. •
Enable – Programming Mode, Hex 4, Hex 8, Hex 4, Save and Reset •
Disable – Programming Mode, Hex 4, Hex 8, Hex 5, Save and Reset Programming Multi-Symbol Scanning
Perform the following to program the RealScan 75 for multi‐symbol scanning. 1. Disconnect the communications cable from the scanner or the terminal. 2. Apply power to the RealScan 75. 3. To enter the Multi‐Symbol program parameters mode, scan the following tags: Programming Mode, Hex 1, Hex 3, and Hex F. 4. Choose an option: •
Clear multi‐symbol programming by scanning the Hex A tag and the Save and Reset tag. Result: All previously programmed combinations are cleared from permanent memory. The scanner goes through a sequence similar to the power up sequence. •
Program a 2‐symbol label by scanning the Hex 2 tag. Result: The scanner sounds two beeps followed by a 1‐second pause. After the pause, the scanner beeps to indicate the number of labels that are currently in the scanner memory. Five beeps indicate a full multi‐symbol memory. 5. Scan a multi‐symbol label (2‐symbol label). Chapter 6: Programming Information
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Result: The scanner sounds the Good Read tone one time to indicate that the scanner accepted the multi‐symbol label. If the multi‐symbol label is already in the scannerʹs memory, the scanner then beeps twice for a 2‐symbol label. A long, loud tone (error tone) indicates that the scannerʹs memory already has the maximum of five multi‐symbol label combinations. 6. To program more labels, repeat step 4 and step 5 until a maximum of 5 label types (in any combination) have been scanned into memory. 7. Scan the Save and Reset tag to save the multi‐symbol programming. Result: The scanner should go through a sequence similar to a power up sequence. 8. Remove power from the RealScan 75 and connect the communications cable. Programming the Scale for High Checkstand Vibration
Firmware Break-in
Super ASIC – All Firmware 6-88
Checkstands of unsubstantial construction can be plagued with a lot of vibration which can sometimes cause problems for RealScan 75 units equipped with the fast Sigma‐Delta scale board. If you suspect a problem of high checkstand vibration, you can select low sensitivity for the scale through scanning the proper sequence of programming tags. The default is normal sensitivity. Following are the programming tag sequences for changing the scale sensitivity. These tags must be the first tags scanned after power is applied to the unit. •
Low Sensitivity: Programming Mode, Hex 4, Hex 6, Hex 2, and Save and Reset •
Normal Sensitivity: Programming Mode, Hex 4, Hex 6, Hex 3, and Save and Reset GS1 DataBar
Enable GS1 DataBar
GS1 DataBar permits more data to be recorded in a smaller physical space. The RealScan 75 can be programmed to read GS1 DataBar tags. When programming the GS1 DataBar feature, the programming tags must be the first tags scanned after applying power to the RealScan 75. •
Enable – Program Mode, Hex 1, Hex 8, Hex A, Hex 3, and Save and Reset •
Disable – Program Mode, Hex 1, Hex 8, Hex A, Hex 0, and Save and Reset Send GS1 DataBar14 as EAN13 Tag Data
When enabled, the scanner sends the last 13 digits of the GS1 DataBar14 data to the host terminal. The Default tag does not change this parameter. •
Enable – Program Mode, Hex 6, Hex 0, Hex 5, and Save and Reset Chapter 6: Programming Information
•
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Disable – Program Mode, Hex 6, Hex 0, Hex 4, and Save and Reset Reset Function
The Reset Function permits you to reset the RealScan 75 by pressing both the Scale Zero button and the Volume button at the same time and holding them pressed for more than two seconds. This resets the unit the same as removing power, then applying power. You can enable or disable this function through programming by scanning the following sequence of programming tags. These must be the first tags scanned after applying power to the RealScan 75. •
Enable – Program Mode, Hex 4, Hex 2, Hex D, and Save and Reset •
Disable – Program Mode, Hex 4, Hex 2, Hex C, and Save and Reset Scanning UPC/EAN/JAN Tags Without a Center Band
Some applications require reading UPC/EAN/JAN bar codes without a center band. This function can be enabled or disabled. The default is to disable reading tags without a center band. •
Enable Tag Read Without Center Band – Programming Mode, Hex 4, Hex 8, Hex 1, Save and Reset •
Disable Tag Read Without Center Band – Programming Mode, Hex 4, Hex 8, Hex 0, Save and Reset Sensormatic® Deactivation System
Note: Refer to the Sensormatic ScanMax™ Pro Controller documentation for information about setting up the controller. When the RealScan 75 is first turned on, all the Sensormatic® parameters should be at their default settings. Use the following procedure to program the system and make it operational. 1. Scan the Restore Sensormatic® Parameters tag. The security tag deactivation function must be disabled (default). 6-90
•
Security tag deactivation function is enabled. •
Security tag deactivated tone is enabled. •
Security tag deactivated tone is set to a single long tone. •
Security tag detected tone is enabled. •
All other necessary parameters in the RealScan 75 are set to default values. •
The RealScan 75 checks the parameters set in the Sensormatic ScanMax™ Pro Controller. If the parameters are set to match the RealScan 75 defaults, the RealScan 75 generates the voice message EAS Online, otherwise the RealScan 75 generates the voice message EAS Online Mode One. 2. Two options are available if the EAS Online Mode One message is given: download the RealScan 75 parameter defaults to the ScanMax™ Pro Controller or make necessary changes directly to the ScanMax™ Pro Controller. Download RealScan 75 Parameters to ScanMax™ Pro Controller
To use the RealScan 75 parameter defaults, scan the Restore Sensormatic® Parameters tag. This downloads the default parameters to the ScanMax™ Pro Controller. Set ScanMax™ Pro Controller Parameters at the Controller
If the RealScan 75 default parameters are not exactly what are needed, you can make changes directly to the ScanMax™ Pro Controller. Refer to the Sensormatic ScanMax™ Pro Controller documentation. 1. Make all the necessary changes to the ScanMax™ Pro Controller according to the Sensormatic® documentation. 2. Scan the Reset tag and listen for Change in Parameters. 3. Scan the Save Sensormatic® Parameters tag. This sets the RealScan 75 parameter defaults to those set in the ScanMax™ Pro Controller. Chapter 6: Programming Information
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Should the ScanMax™ Pro Controller lose its settings or be replaced, scan the Restore Sensormatic® Parameters tag and restore the parameters at the controller. Note: Scanning the Save Sensormatic® Parameters tag enables soft defaults in the RealScan 75 and sets them to the ScanMax™ Pro Controller values. To permit the Default tag to restore parameters to the factory defined values, disable the soft default function by scanning the following sequence of programming tags. Programming Mode, Hex 3, Hex 4, Hex 0, Save and Reset Specific Function Programming
There are several Sensormatic® Security Tag Deactivation functions that can be programmed separately. These parameters are also set when the Restore Sensormatic® Parameters tag is scanned. Refer to step 1 in Sensormatic® Deactivation System. Security Tag Deactivation
This parameter enables or disables the entire Sensormatic® Deactivation function. Enable Security Tag Deactivation Programming Mode, Hex 4, Hex 2, Hex B, Save and Reset. Disable Security Tag Deactivation Programming Mode, Hex 4, Hex 2, Hex A, Save and Reset. Security Tag Detected Tone
This parameter enables or disables a tone while a security tag is being detected. When enabled and a security tag is within the detection zone, a continuous beeping tone is produced that sounds similar to a Geiger counter. Enable Security Tag Detected Tone Programming Mode, Hex 6, Hex 2, Hex D, Save and Reset. 6-92
Disable Security Tag Detected Tone Programming Mode, Hex 6, Hex 2, Hex C, Save and Reset. Deactivated Tone
This parameter enables or disables a tone following a security tag deactivation. Enable Security Tag Deactivated Tone Programming Mode, Hex 4, Hex B, Hex B, Save and Reset. Disable Security Tag Deactivated Tone Programming Mode, Hex 4, Hex B, Hex A, Save and Reset. Deactivated Tone Type
This parameter determines the type of tone to produce when a security tag is deactivated. Series of Tones Programming Mode, Hex 4, Hex B, Hex E, Save and Reset. Single Long Tone Programming Mode, Hex 4, Hex B, Hex F, Save and Reset. Deactivated Tone Frequency and Length
The Deactivated Tone frequency and length can be adjusted by scanning the appropriate tags. Each time you scan the Deactivated Tone Frequency tag the tone frequency increases until it reaches a maximum level. At this point the cycle continues from the lowest level. Each time you scan the Deactivated Tone Length tag the tone length increases until it reaches a maximum time. At this point the cycle continues from the shortest time. Terminal Coupon Interface Parameters
Certain parameters must be set to permit the unit to transmit coupon data to the host terminal. These are in addition to the general parameters that are required for other scanner/scale functions. Chapter 6: Programming Information
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Note: Selection of optional add‐on bar codes may require additional programming. Refer to Early Beep Disable in the Special Programming topic for more information. To set the Coupon Interface Parameters, you perform a series of steps in a designated order. The following step begins the series. Terminal Coupon Select 1 Parameters
1. Scan the Programming Mode tag. 2. Scan the Hex 3 and Hex 8 tags to select this parameter. 3. Scan a Hex 0 through Hex 5 tag to set a Coupon Select 1 parameter. Coupon Select 1 Parameter
Coupon with P5 optional
Coupon with 128 add-on optional
Disable
Hex 0
Hex 2
Enable
Hex 1
Hex 3
Coupon with 128 add-on mandatory
Hex 4
Hex 5
16573
4. Scan the Save and Reset tag to save the program (required). 5. Repeat steps 1 through 4 to set the second Coupon Select 1 parameter. Suggested Programming Sequence
• Programming Mode •
Hex 3 and Hex 8 •
Hex 1 •
Save and Reset •
Programming Mode •
Hex 3 and Hex 8 •
Hex 3 6. Scan Programming Mode, Hex 1, Hex 7, Hex F, Hex 0, and Save and Reset tags to complete the programming function. 6-94
Note: Scanning the Default tag resets all options. Set Terminal Coupon Select 2 Parameter
1. Scan the Programming Mode tag. 2. Scan the Hex 3 and Hex D tags to select this parameter. 3. Scan a Hex 0‐Hex 3, Hex 6‐Hex F tag to set a Coupon Select 2 parameter: Coupon Select 2 Parameter
Coupon & P5 or 128 optional (EAN-99)
Disable
Hex 0
Enable
Hex 1
Coupon & 128 mandatory (EAN-99)
Hex 2
Hex 3
Early Tone for Optional Add-On
Hex 6
Hex 7
Coupon & 128 addons with any UPC # system
Hex 8
Hex 9
Send prefix/suffix label identifier for UPC & C128
Hex E
Hex F
16574
4. Scan the Save and Reset tag to save the program. 5. Repeat steps 1 through 4 to set the other option, if needed. 6. Scan Programming Mode, Hex 1, Hex 7, Hex F, Hex 0, and Save and Reset tags to complete the programming function. Note: Scanning the Default tag resets all options. Volume Adjust Button
The Volume Adjust Button on the Operator Display Panel changes the Good Read tone volume and frequency (tone). You can program this button to work in various ways. Chapter 6: Programming Information
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Volume Adjust Button Settings
Eleven volume levels
When this parameter is enabled using firmware versions prior to 497‐0451089, the number of different volume levels changes from six to eleven. When enabled using firmware version 497‐0451089 and above, the number of different volume levels changes from six to nine. This gives the operator greater flexibility is selecting the appropriate volume of the Good read Tone. This parameter does not have a default value; however, the RealScan 75 is shipped from the factory with this parameter disabled. •
Enable – Programming Mode, Hex 4, Hex 2, Hex 5, and Save and Reset •
Disable – Programming Mode, Hex 4, Hex 2, Hex 4, and Save and Reset Enable/Disable Volume Adjust button
Through programming you can enable or disable the Volume Adjust button. When disabled, the Good Read tone volume and tone are set using the various programming tags; pressing the button does not change the Good Read tone. If you disable the Volume Adjust Button, be sure to set the volume, tone, and tone length to the desired settings first. Note: Scanning the Default tag enables the Volume Adjust Button. Enable Volume Adjust Button
To enable the Volume Adjust button, scan the following sequence of programming tags. These must be the first tags scanned after applying power to the RealScan 75. 1. Programming Mode tag – Puts scanner in the programming mode. 2. Hex 3, Hex E, then Hex 1 tags – Enables the Volume Adjust button. 3. Save and Reset – Stores the enabled setting, then resets the scanner. 6-96
Disable Volume Adjust Button
To disable the Volume Adjust Button, scan the following sequence of programming tags. These must be the first tags scanned after applying power to the RealScan 75.This sequence sets the Good Read tone frequency (tone), length, and volume. 1. Programming Mode tag – Puts the scanner in the programming mode. 2. Hex 1, Hex 1 tags – Sends programming to the Good Read Tone parameters. 3. Hex A, Hex 1 tags – Turns on the Good Read tone in case it was previously turned off. 4. Hex B tag – Repeatedly scan this tag until you get the tone frequency (tone) that you want. 5. Hex C tag – Repeatedly scan this tag until you get the tone length that you want. 6. Hex D tag – Repeatedly scan this tag until you get the tone volume that you want. 7. End tag – Sends programming back to the Base Programming State. 8. Hex 3, Hex E, then Hex 1 tags –Enables the Volume Adjust button. 9. Save and Reset tag – Stores the Good Read tone and Volume Adjust button settings, then resets the scanner. Sound Tone, Do Not Change Frequency
The operator can change the Good Read tone volume by momentarily pressing the Volume Adjust button on the Operator Display. If the Sound Tone, Do Not Change Frequency parameter is enabled, holding the button pressed for longer than one second causes the Good Read tone to sound every ½ second, using the present volume setting. This parameter does not have a default value; however, the RealScan 75 is shipped from the factory with this parameter enabled. Chapter 6: Programming Information
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Note: The Volume Adjust button must be enabled for this function to work. •
Enable – Programming Mode, Hex 4, Hex 2, Hex 2, and Save and Reset •
Disable – Programming Mode, Hex 4, Hex 2, Hex 3, and Save and Reset Window Maintenance Indicator
The Window Maintenance indicator can be set to flash or not flash when lit. Scan the following sequence of Programming Tags to set this parameter; the default setting is to flash. These must be the first tags scanned after applying power to the RealScan 75. •
Enable Flashing – Programming Mode, Hex 4, Hex 0, Hex A, and Save and Reset •
Disable Flashing – Programming Mode, Hex 4, Hex 0, Hex B, and Save and Reset 6-98
Firmware Flashing (for RealScan 75 SA Scanners)
Firmware flashing permits updates to be installed to the scanner firmware without replacing the actual chip on the Digital Board. The RealScan 75 must be connected to a PC through an RS-232 or USB cable. The PC must also contain the EasyFlash and Flash GUI software utilities and the new scanner firmware file. The cables which can be used for flashing the 7875 are: •
PC type USB: 006‐8603079 (1432‐C555‐0050), or any off‐the‐shelf USB cable •
RS232 serial: 497‐0300422 (1416‐C019‐0040) Obtaining New Firmware
Note: Firmware flashing is for SuperASIC scanners only. It is not available for the “Release 1” type RealScan 7875‐10xx, 7875‐20xx, 7875‐
30xx, 7875‐40xx, 7875‐70xx, or 7875‐80xx units. If you will be flashing a number of scanners of varying ages, you should install both the EasyFlash Tool and NCR Flash Tool for Windows. However, if you are certain that your RealScan 75 scanners are newer or were manufactured on December 2005 or later, the NCR RealScan Flash Tool is the only one needed. All tools and firmware for the RealScan 75 RealScan 75 SuperASIC models are available on the NCR web site. Chapter 6: Programming Information
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Acquiring and Installing the EasyFlash Software
Note: Firmware which requires the EasyFlash utility can only be flashed using RS232, and not USB. 1. Go to NCR website (www.ncr.com), and click on Support in the topics banner at the top of the page. Select Drivers and PatchesÆ Retail Support FilesÆ Retail RealScan Support Files. 2. At the very bottom of the page, there is a link to the EasyFlash Page. Click on that link to display the EasyFlash Firmware Update Utility page. 3. Click on the EasyFlash Firmware Update Utility link at the bottom of the page to download the installer to your PC or you can run the installer from the website. 4. Run the installer after downloading from the website. Note: If you run the installer from website, a message will display saying “The publisher could not be verified. Are you sure you want to run this software”, Click on Yes to continue. 6-100 Chapter 6: Programming Information
5. When the InstallShield Wizard for EasyFlash screen will display: a. Click Next on the Welcome screen. b. Click Next on the Customer Information screen. Note: If instead of the Customer Information screen, you get a screen asking to Modify, Repair, or Remove, then Remove it, and rerun the setup.exe program. The new InstallShield might have detected an OLD version, it is best to delete it first, and then reinstall the new one. c. Click Next on the Destination Folder screen. d. Click Install on the Ready to Modify/Install the Program screen. e. Click Finish on the final screen (de‐select the button to start the application). 6. The InstallShield has now placed a new icon on your Desktop. This is the entire application. Double click on it to start the EasyFlash Utility. 7. The first time the utility is executed, it will ask for your Language. Click OK. It will assume COM1 RS232 port is used (ensure the data cable is plugged into COM 1). Note: If there are any problems with selecting or using COM1, please refer to the EasyFlash Firmware Flash Troubleshooting Guide section found at the end of this chapter. 8. The firmware needed for executing this utility is automatically stored in the C:\Program Files\EasyFlash\firmware directory and the EasyFlash utility is installed in the C:\Program
Files\EasyFlash\Software directory Chapter 6: Programming Information 6-101
Acquiring and Installing the NCR RealScan Flash Tool for Windows
1. Go to NCR website (www.ncr.com), and click on Support in the topics banner at the top of the page. Select Drivers and PatchesÆ Retail Support FilesÆ Retail RealScan Support Files. 2. Download the NCR Flash Tool and put it in a temporary directory on your hard drive, or you can install the tool directly from the website. There are two install tools, one is completely behind‐the‐scenes (the “silent” one), and one is more user‐interactive. We recommend you select the NCRFlashLimited.exe, to see what is going on. It is a self‐
extracting zip file. Note: If you run the installer from website, a message will display saying “The publisher could not be verified. Are you sure you want to run this software”, Click on Yes to continue. 3. Run the NCR Flash Tool installer. 4. A GUI install wizard will display. Follow the Next button, and accept the User Agreement. Allow for a FULL install (default), and select Next, then select Install to start the installation. 5. The installation will start and a couple of DOS windows will display. Select Exit when installation is finished. Note: The NCR Flash Tool and all its component will be located at C:\Program Files\NCR\RealScan\NCRRSFlash directory, and a shortcut to the FlashGUI application will be placed on your desktop. 6-102 Chapter 6: Programming Information
6. Download the desired firmware from the same website. There will be a list of the currently released firmware and several older versions. The following is an example. Download the desired firmware version into the C:\Program
Files\NCR\RealScan\NCRRSFlash directory and extract the file to the same directory. Note: The file extracted will be the actual firmware file with a .bin extension. This is the file that is flashed into the scanner. You cannot flash a .zip file into any scanner. Chapter 6: Programming Information 6-103
Firmware Flashing Procedure
1. Remove power from the RealScan 75. 2. Disconnect the Existing Interface Cable from the RealScan 75 unless it is already an RS232 serial cable, 497‐0300422 (1416‐C019‐0040). USB
RS-232
IBM-RS-485
REMOTE
DISPLAY
5A MAX
SCANNER
5V
DC
POWER
RealScan 75
Power
Cable
Display
Cable
Scanner
Connector
20575
3. Connect the above‐mentioned RS-232 Cable to the interface 7875 and to the COM port of the PC. 4. Apply power to the RealScan 75. 5. Determine which tool to use for flashing the firmware. Please see the Flash Utility Notes at the end of this section to determine the exact firmware level in the scanner 6-104 Chapter 6: Programming Information
Operating EasyFlash Software
1. Start the EasyFlash application on your PC (if it was already running, close it and re‐start the application after the scanner is turned on). Do NOT click on the “Establish Connection with Scanner” button yet. 2. Scan the following Firmware Flashing tag on the Scanner. Firmware Flashing
24984
3. Confirm the following occurs: •
Scanner speaks “Load Scanner Program File”. Chapter 6: Programming Information 6-105
Note: Only firmware versions 0430203 through 0437862 say “Load Scanner Program File”. All later versions (which support the Remote Tools) go into flash mode without saying anything. •
Scanner beeps once. •
Status indicator light (LED) flashes red. Note: Only firmware versions 0430203 through 0435591 Flash the LED immediately upon going into flash mode. All others are solid red and flash only when data is actually being received. •
Laser light and spinner motor turns off. 4. On the EasyFlash application, select the “Establish Communications With Scanner” button. A dialog box appears indicating whether the connection was successful. Select OK. 5. On the EasyFlash application, select “Select New Scanner Firmware”. 6. On the pop‐up menu (C:\Program
Files\EasyFlash\Scanner Firmware directory), select “0448810.fls” or” 0445616.fls” and open it, whichever is there. A dialog box will appear saying file was opened successfully. Select OK. 7. On the EasyFlash application, select “Send Firmware to Scanner”. A status bar appears to note the firmware is loading, and the message changes to “Sending Firmware. Please Wait”. Caution: Do not disconnect any cables until the firmware download is complete. The red LED will flash slowly to indicate the scanner is storing the firmware being sent to it. At the end of the download, the scanner resets. 8. Exit the EasyFlash application. 6-106 Chapter 6: Programming Information
9. Continue by installing the NCR Flash Tool and flashing the required firmware into the scanner using the NCR flash Tool. The EasyFlash just allows you to put in the firmware that allows the new flash tools to be used and NOT the firmware that is the final version. Note: The Easyflash and the NCR RealScan Flash Tool cannot share the same COM port at the same time. Operating NCR RealScan Flash Tool
1. Run the NCR Flash Tool application. 2. Ensure that the SA Scanner tab is in front. Chapter 6: Programming Information 6-107
3. See what firmware is under the heading “Firmware Update Flags”. Select Modify INI File on the right side, and use the pull‐down menu under Firmware Level in the Firmware Update Flags section to point to the desired new firmware version and select Save on the right side of the application. Note: There will be no item present under this combo box if there is no firmware (.bin) file in the NCR Flash Tool directory. 4. Ensure that the “Update FW” and “FlashOverride” selections under the Firmware Update Flags section are both set to Y for Yes. If either one is not defaulted to Y, select Modify INI File, select Y from the pull‐down menus and select Save. 5. Under the Com Settings section, ensure COM Port is set to 1, and Port Type is set to RS232. Ensure the RS232 cable is connected between the PC and the scanner. Note: When using USB, the Com Settings will need to be set up for IBM‐USB in the Port Type selection, and the Com Port should be set to 1. IBM‐USB is ONLY for firmware versions 497‐0449064 (4/17/06) and later. Firmware prior to that, but later than 497‐
0437862, the last version that EasyFlash supported, must use NCR‐
USB. Please see the readme.doc file on the website for details. 6. Scan the Firmware Flashing tag. The scanner will beep once. Ensure the motor and laser are turned off, and the red LED on the top of the unit turns on. Firmware Flashing
24984
6-108 Chapter 6: Programming Information
This Flash Mode tag is also included in the NCR Scanner Programming Tags booklet BST0‐2121‐74. 7. Select the Run Flash Program button to start the flashing process. Select OK when asked about the cable. Caution: Do not remove the communication cable while flashing is in progress. 8. The unit should now begin flashing. The process should take between 3 to 5 minutes and the red LED should blink while it is receiving a new flash download. 9. The unit will reset itself when done. Note: There is no need to reprogram the original POS interface. 10. Once the flash process is finished, a “Completed Successfully” message will display on the edit box in the NCR Flash Tool utility and the scanner will restart. 11. Verify if the scanner has been flashed with the desired Firmware version by clicking on the Query Firmware button. 12. Exit the NCR Flash Tool utility and disconnect the scanner from the PC terminal. Flash Utility Notes
If you are unsure exactly what firmware is in your scanner, or are unsure which of the flash tools to use, use this procedure to determine the firmware version inside your scanner. This serves as a guide to know which flash tool to use. Checking RealScan 75 Scanner Firmware Level
1. Power cycle the scanner (unplug then plug the power cable back in or scan the Reset Tag). Chapter 6: Programming Information 6-109
2. Scan the Diagnostic Mode Tag. Diagnostic Mode
24985
24986
24987
3. Scan the HEX 4 Tag. Hex 4
4. Scan the HEX A Tag. Hex A
The scanner will speak the firmware level. It will say: “Version 2 scanner 4 9 7 …”. Make sure to write down the numbers being spoken after “4 9 7”. This will be used to determine the next step. 6-110 Chapter 6: Programming Information
Note: If the scanner does not say “Version 2 scanner”, this means it is a non‐SA scanner and you cannot flash new firmware to it. 5. Compare the value the scanner spoke with the following table, and perform the upgrade according to the firmware in the unit. List 1: Perform flash upgrade with EasyFlash if the scanner says
any of the following numbers after “4 9 7”
0430203 0432502 0433606 0430701 0432649 0434494 0430775 0432831 0435591 0430962 0433115 0436571 0431699 0433191 0436981 0432260 0433595 0437696 0437862 List 2: Perform flash upgrade with NCR Flash Tool if the scanner
says any of the following numbers after “4 9 7”
0438677 0441681 0449064 0438810 0442028 0449220 0439126 0442327 0450961 0439869 0443785 0451089 0440744 0445616 0453083 Any number numerically greater than 453083 Chapter 6: Programming Information 6-111
EasyFlash Firmware Flash Troubleshooting Guide
If any of the following issues occur during firmware download, please perform the steps shown for each: Issue 1
•
Symptom–When you “Click to Upload Flash File”, the scanner immediately goes to a message that disconnects the scanner and reboots it. When you check the firmware level on the scanner, it has not changed. •
Action– Proceed to the following lane and attempt firmware upgrade. Contact the Tom Rogers after you have tried all lanes and tell him how many lanes failed to update. New firmware chips will likely need to be shipped. Issue 2
•
Symptom– While the firmware is loading (status bar is moving and the count is dropping on the EasyFlash application screen), it suddenly stops and will not finish loading. •
Action– Close the EasyFlash application. Unplug power to the scanner and plug it back in (it will likely come back up in the firmware flash mode already). Open the EasyFlash application and try to load the firmware again. It should flash on the next attempt or two. Issue 3
•
Symptom– After you “Click to Upload Firmware”, the status bar starts out filled in all the way across the EasyFlash application window. The count drops for some time, but the firmware download never completes. 6-112 Chapter 6: Programming Information
•
Action– Close the EasyFlash application. Unplug power to the scanner and plug it back in (it will likely come back up in the firmware flash mode already). If the scanner doesn’t come back up in the firmware flash mode, scan the firmware flashing tag within this document to put the scanner into the firmware flash mode. Open the EasyFlash application and try to load the firmware again. It should flash on the next attempt or two. Issue 4
•
Symptom– You get a COM PORT error message when starting EasyFlash. •
Action– Start the EasyFlash utility and configure the COM Port 1. Go to StartÆProgramsÆEasyFlash or double click on the EasyFlash icon on your desktop. 2. If the following message displays “Could not locate COM2”, select OK. 3. If the following message displays “Error opening COM port, check com settings”, select Yes. 4. If the application asks for a password, enter “RealScan1”. 5. Select the appropriate language if asked. 6. Select Setup or look for the “COMM settings” section. 7. Select “COMX”, where the “X” is defined by the available communications port on your PC. 8. Select OK. 9. The EasyFlash application should now display on your screen. 10. Close the EasyFlash application. Chapter 6: Programming Information 6-113
Under Windows XP & 2000
1. Right‐click on the “My Computer” icon on the desktop. 2. Select Properties. 3. Go to the Hardware tab. 4. Select Device Manager. 5. Go to the View tab and select Devices by Connection. 6. Click the “+” sign next to the various item until you find the “Communications Port (COMX)”. Note: Note the number of the available communications ports on your PC (COMX). Under Windows 98
1. Right‐click on the My Computer icon on the desktop 2. Select Properties 3. Go to the Device Manager tab 4. Select View devices by connection option button. 5. Click the “+” sign next to “Plug & Play BIOS”. Note: Note the number of the available communications ports on your PC (COMX). Issue 5
•
Symptom–After scanning the firmware tag on the scanner, the motor never stops and the EasyFlash application does not connect to the scanner. •
Action 1. Close the EasyFlash application and unplug power to the scanner. 6-114 Chapter 6: Programming Information
2. Check all cables between the scanner and the PC as well as all cables connecting to the digital board on the scanner. 3. Disconnect them and re‐seat all of the cables. 4. Power‐on the scanner again and Scan the firmware flashing tag to put the scanner into the firmware flash mode. The motor should power down and the scanner should go into the firmware flash mode if all cables are seated correctly. Issue 6
•
Symptom–When you click “Connect to Scanner” on the EasyFlash application, it does not connect to the scanner. •
Action 1–Close the EasyFlash application, re‐open it, and try to connect again. Action 2 1. Open the cover on the back of the scanner and confirm all cables are seated firmly on the digital board. 2. Re‐seat the ribbon cables securely. 3. Close the EasyFlash application, re‐open it, and try to connect again. Action 3 1. Remove the firmware chip (U18) and insert it into another RealScan 75 scanner that you could connect to. 2. Close the EasyFlash application, re‐open it, and try to connect again. 3. The application should connect to the new scanner. Flash the firmware and replace the firmware chip into the lane that you could not connect to previously. Chapter 6: Programming Information 6-115
NCR Flash Tool Firmware Flash Troubleshooting Guide
Issue 1
•
Symptom–When running the NCR Flash Tool with Serial COM, the flash process fails with an Error 73. •
Causes 1. Scanner is not in flash mode–which is easy to validate: no motor, no laser, dirty window light on solid, and others. 2. Wrong cable. 3. Right cable, wrong port. 4. Dell laptop RS232 problems–mostly solved by upgrading to the latest BIOS for the specific laptop model 5. Scanner is not at a flashable level (but you should still get something back: with the 2.0.0.4 version, even if it is a release 1 scanner). 6. Bad port. 7. Some other program has the port hung up somehow. Often, a reboot of the PC will resolve this. Only ONE program can claim an RS232 port at a time. Issue 2
Any other problems are documented in the scanner’s readme.doc found on the RealScan Website. 6-116 Chapter 6: Programming Information
Programming Worksheets
Using Programming Worksheets
The programming worksheets provide a convenient method of defining your RealScan 75 program before loading it into the unit. Each worksheet relates to a Specific Programming Mode. Purpose
The programming worksheets permit you to determine the exact sequence of tags to scan for each programming parameter. It also provides you with a hard copy of the program for possible future use. Format
The top half of each worksheet identifies the programming parameters and the specific tags for each one. Most of the worksheets contain arrows that guide you through the proper sequence. The bottom half of each worksheet provides a place for you to write in each of your selections. Shortcuts
Most of the worksheets contain shortcuts that permit you to enter specific parameters without entering the entire worksheet. These parameters have an alpha character in a box just left of the parameter name. Scanning the Hex tag that corresponds to the alpha character enables input for that parameter. You then scan the tags that pertain to that parameter. After entering the specified parameter, the program returns to the Base Programming State. Note: Super ASIC models do not support Dual Cable interfaces. Chapter 6: Programming Information 6-117
Single/Dual ASIC
Your Program
1
0
Communications
Protocol
Protocol
Protocol
0
1
2
3
4
OCIA
NCR Short
(Datachecker)
OCIA
NCR Long
OCIA
Non NCR
Dual Cable
IBM
Slot Scanner
IBM
Hand-Held
Bar Code
Reader
5
6
7
A
B
RS-232
OCIA
Single Cable
OCIA NCR
Dual Cable
Casio
Dual Cable
IBM
Bar Code
Reader
C
D
E 0
TEC
Dual Cable
IBM USB
NCR USB
(RS-232)
22815
Super ASIC
Your Program
1
0
Communications
Protocol
Protocol
Protocol
3
5
IBM
Slot Scanner
RS-232
D
E 0
IBM USB
NCR
(RS-232)
USB
23477
Chapter 6: Programming Information 6-119
Good Read Tone
Your Program
1
1
Good Read Tone
Protocol
A Tone On/Off
0
1
Off
On
B
When entering Tone Frequency, the adjustment can be
incremented upward by scanning the Hex B tag. Each time
you scan the Hex B, the tone frequency increases one unit.
Scan the End tag or a valid Hex tag to end this mode.
C
When entering Tone Length, the adjustment can be
incremented upward by scanning the Hex C tag. Each time
you scan the Hex C tag, the tone length increases one unit.
D Tone
Volume
D
When entering Tone Volume, the adjustment can be
incremented upward by scanning the Hex D tag. Each time
you scan the Hex D tag, the tone length increases one unit.
E Not-On-File
E
When entering Not-On-File Tone Volume, the adjustmentcan be
incremented upward by scanning the Hex E tag. Each time you scan
the Hex E tag, the tone length increases one unit.
B Tone
Frequency
(Hertz)
C Tone
Length
(Milliseconds)
Tone Volume
22761
Timers
All Models
Your Program
1
A
B
C
Lockout
Time
Restart
Lockout
Timer
Active
Time
2
Timers
F
1
2
Timers
900ms lockout timer
restart limit
A Lockout Time
(Milliseconds)
8
0
1
2
3
350
450
600
750
900
4
5
6
7
1050
1200
1350
1500
0
1
Off
On
C Active Time
(Minutes)
0
1
2
3
0
15
30
60
F 900ms
Lockout Timer
Restart Limit
0
1
Disable
Enable
B Restart
Lockout Timer
NOTE: Direct Entry Only.
NOTE: NCR suggests that you do not set the Active Time
parameter to 0. Leaving the laser light on all the time reduces
its life expectancy.
22762
Release 1
Your Program
1
A
B
C
Lockout
Time
Restart
Lockout
Timer
Active
Time
2
Timers
A Lockout Time
(Milliseconds)
B Restart
Lockout Timer
C Active Time
(Minutes)
8
0
1
2
3
350
450
600
750
900
4
5
6
7
1050
1200
1350
1500
0
1
Off
On
0
1
2
3
0
15
30
60
22762B
Release 2
Your Program
1
A
B
C
Lockout
Time
Restart
Lockout
Timer
Active
Time
2
Timers
F
1
2
Timers
900ms lockout timer
restart limit
A Lockout Time
(Milliseconds)
8
0
1
2
3
350
450
600
750
900
4
5
6
7
1050
1200
1350
1500
0
1
Off
On
C Active Time
(Minutes)
0
1
2
3
0
15
30
60
F 900ms
Lockout Timer
Restart Limit
0
1
Disable
Enable
B Restart
Lockout Timer
NOTE: Direct Entry Only.
22762
Bar Codes–1
Single/Dual ASIC
Your Program
1
A
B
C
D
Extend
UPC-A
Extend
UPC-E
E
F
3
Bar Codes - 1
UPC/EAN Version D
A UPC/EAN
B Version D
0
1
Disable
Enable
Periodical Periodical
Codes
Code
Extension
Send
Data
0
Disable
C Extend UPC-A
To EAN-13
D Extend UPC-E
To UPC-A
E Periodical
Codes
F Periodical
Code
Extension
Send Data
0
1
Disable
Enable
0
1
Disable
Enable
0
1
Disable
Enable
0
1
2
2-Digit
Only
5-Digit
Only
2-Digit &
5-Digit
0
1
Data AS
Decoded
All Data If
Periodical
Code Present
22763
Super ASIC
Your Program
1
A
B
C
D
E
UPC/EAN
Unused
Extend
UPC-A
Extend
UPC-E
F
3
Bar Codes - 1
A UPC/EAN
B Unused
0
1
Disable
Enable
Periodical Periodical
Codes
Code
Extension
Send
Data
Set 2 or 3
Tag Label
0
Disable
C Extend UPC-A
To EAN-13
D Extend UPC-E
To UPC-A
E Periodical
Codes
0
1
Disable
Enable
0
1
Disable
Enable
0
1
Disable
Enable
Periodical
Code
Extension
0
1
2
2-Digit
Only
5-Digit
Only
2-Digit &
5-Digit
Send Data
F Set 2 or 3
Tag Label
2 Tag or 3
Tag Label
Enable
0
1
Data AS
Decoded
All Data If
Periodical
Code Present
A
Disable
22763
Bar Codes–2
Your Program
1
A
B
C
D
Code 39
Minimum
Characters
Allowed
Full
ASCII
E
F
4
Bar Codes - 2
A Code 39
B Minimum
Characters
Allowed
C Full ASCII
D Check Digit
Present
E Transmit
Check Digit
F Allow 1- or
2-Character
Tags
0
1
Disable
Enable
2-F
Default
0
1
Disable
Enable
0
1
Disable
Enable
0
1
Disable
Enable
0
1
Disable
Enable
Check Digit
Transmit
Present
Check Digit
Allow 1or
2-Character
Tags
8
Note: For SuperASIC scanners,
continue to option F even if
Check Digit Present Disable
is chosen.
24174
Bar Codes–3
Your Program
A
1
B
A
Interleaved
0
1
2 of 5
Disable Enable
B
Bar Code
Length
0
1
Range
Check
Specific
Check
Character
Value 1
Minimum
Value 2
D
Note:
Transmit
Check Digit
Value 1
Value 2
0
1
Disable
Enable
0
1
Disable
Enable
Check Digit Transmit
Present Check Digit
0-5
0-9
Character 1
Default
Character 2
0 8
Character
Maximum
Check Digit
Present
D
5
Bar Codes - 3 Interleaved Bar Code
2 of 5
Length
C
C
0-5
0-9
Character 1 Character 2
6
Default
1
Starting April 2005 Release of SuperAsic firmware (497-0439869), inputting an ODD
or HEX number for tag length, whether inputting values for Specific Length, Range of values,
and Minimum or Maximum values results in a Program Tag Error.
22765
Bar Codes–4
Your Program
1
A
B
C
F
Code 128
Minimum
Data
Characters
Allowed
UCC 128
Partial
Decoding
7
Bar Codes - 4
A Code 128
B Minimum Data
Characters
Allowed
C EAN/UCC 128
F Partial
Decoding
0
1
Disable
Enable
1
2
0
1
Disable
Enable
0
1
Disable
Enable
3
4
5
22766
Bar Codes–5
Your Program
1
A
B
C
D
GS1 DataBar
Enable
Scans Required
On GS1 DataBar 14
Scans Required
On GS1 DataBar E
UCC-128
Emulation Mode
8
Bar Codes - 5
A GS1 DataBar Enable
0
Disable
B
C
D
Scans Required
On GS1 DataBar 14
Scans Required
On GS1 DataBar E
UCC-128 Emulation
Mode
1
2
3
Enable
Enable
Enable
GS1 DataBar 14 GS1 DataBar E GS1 DataBar 14
Only
& GS1 DataBar E
Only
1
2
3
4
1 Scan
2 Scans
3 Scans
4 Scans
1
2
3
4
1 Scan
2 Scans
3 Scans
4 Scans
0
1
Normal Mode
UCC-128
Emulation Mode
24952
Bar Codes–6
Your Program
1
9
Bar Codes - 6
ISBN
ISSN
ISBN
ISSN
2
3
Disable
Enable
8
9
Enable
Disable
Note:
1. If the tag is an ISBN tag and it is enabled, the output will be the
10-digit ISBN. The 10th digit will be replaced by the ISBN checkdigit
2. If the tag is an ISSN tag and it is enabled, the output will be the
8-digit ISSN. The 8th digit will be replaced by the ISSN checkdigit
3. The LabelID used is still the LabelID for EAN-13.
Note:
For SuperASIC firmware versions (below) and upcoming releases:
Programmed Firmware Chip (497-0443786)
Flash MEDIA (497-0443785)
23484
Label Identifiers
Your Program
A
B
C
D
Identifier
Type
Common
Byte 1
Common
Byte 2
1 6
Label
Identifiers
Bar Code
Type
A Identifier Type
B Common Byte 1
0
2
3
Default Prefix
None
Unique Prefix
0-7
0-F
Common Unique Identifier
Byte
5 D
Default
4 2
Default
Hex Character
Hex Character
C Common Byte 2
0-7
0-F
Hex Character
Hex Character
D Bar Code Type
Common Byte
0
1
2
3
4
UPC-A
UPC-D
UPC-E
EAN-8
EAN-13
5
6
7
8
9
Code 39
Code 128
Interleaved
2 of 5
GS1
DataBar 14
GS1 DataBar
Expanded
0
None
Unique Identifier
1
2
Common Byte 1 Common Byte 2
0-71
0-F
Hex Character
Hex Character
3
4
Both
Common Bytes
AIM ID
On GS1
DataBar
Common Byte and
Unique Identifier Defaults vary
according to Bar Code Type
24953
Sensormatic Beep
Your Program
5
8
Communications
Protocol
Protocol
B Tone
Frequency (Hertz)
B
When entering Tone Frequency, the adjustment can be
incremented upward by scanning the Hex B tag. Each
time you scan the Hex B, the tone frequency increases
one unit. Scan the End tag or a valid Hex tag to end this
mode. The five frequencies to choose from are 901, 1096,
658, 738, 815 Hz. (Default: 901 Hz)
Audible Detection Tag
Note: Scan the Audible Detection tag first before entering the
program sequence 58-B (Tone Frequency). The audible
detection (clicking) function allows you to get direct
feedback from the scanner whenever a live EAS tag is
scanned.
The Audible Detection function toggles between
one and two beeps with each scan.
1 beep - disabled
2 beeps - enabled (default)
3 beeps - enabled plus deactivation tone
23479
Your Program
2
A
B
C
Baud
Rate
Parity
D
0
RS-232
Parameters - 1
A Baud Rate
B Parity
C Stop Bits
And
Character
Length
D Handshake
Stop Bits Handshake
And
Character
Length
0
1
2
3
4
5
6
300
600
1200
2400
4800
9600
19200
0
1
4
Odd
Even
None
0
1
2
3
1 Stop Bit
7-Bit Character
1 Stop Bit
8-Bit Character
2 Stop Bits
7-Bit Character
2 Stop Bits
8-Bit Character
0
1
RTS Low
RTS High
Ignore CTS Ignore CTS
2
3
4
5
Raise RTS
Wait For
CTS
Raise RTS
Ignore CTS
RTS Low
Wait For
CTS
RTS High
Wait For
CTS
22772
Single/Dual ASIC
Your Program
2
B
C
BCC
Options
Interface
Control
Check
Digit
1
RS-232
Parameters - 2
2
A
1
RS-232 PARAMETERS - 2
A
BCC Options
B
Interface Control
C
Check Digit
0
Disable
0
None
1
Enable
1
ACK/NAK
0
Disable UPC-A
Disable EAN-8
Disable EAN-13
Disable UPC-E
Default: 7870-1000, 3000 - Disable
7870-2000, 4000, 4500 - Enable
2
XOn/XOff
1
Enable UPC-A
Enable EAN-8
Enable EAN-13
Disable UPC-E
3
ACK/NAK & XOn/XOff
2
Disable UPC-A
Disable EAN-8
Disable EAN-13
Enable UPC-E
3
Enable UPC-A
Enable EAN-8
Enable EAN-13
Enable UPC-E
Note: Check Digit parameter also applies to UPC-E
when using for OCIA communications.
22872
Super ASIC
Your Program
2
A
B
C
1
RS-232
Parameters - 2
BCC Options Interface Control
A BCC Options
B Interface Control
C Check Digit
0
1
Disable
Enable
Check Digit
0
1
2
3
None
ACK/NAK
XOn/XOff
ACK/NAK
&
XOn/XOff
0
Disable UPC-A
Disable EAN-8
Disable EAN-13
Disable UPC-E
1
Enable UPC-A
Enable EAN-8
Enable EAN-13
Disable UPC-E
2
Disable UPC-A
Disable EAN-8
Disable EAN-13
Enable UPC-E
3
Enable UPC-A
Enable EAN-8
Enable EAN-13
Enable UPC-E
22773
RS-232 Prefix Byte
Your Program
2
A
B
Prefix Byte
ASCII Code
2
RS-232
Prefix Byte
A Prefix Byte
B ASCII Code
0
1
Disable
Enable
0-7
0-F
Hex Character
(ASCII Code Chart)
Hex Character
(ASCII Code Chart)
0 2
Default
22774
Your Program
2
A
B
C
Prefix Byte 1
ASCII Code
3
RS-232
Terminator Byte
A Terminator Byte 1
B ASCII Code
0
1
Disable
Enable
Prefix Byte 2
NOTE: Terminator Byte 1 is required on a
scale unit. If you select
Disable , it is ignored and an
ETX (03) is sent.
0-7
0-F
Hex Character
(ASCII Code Chart)
Hex Character
(ASCII Code Chart)
C Terminator Byte 2
ASCII Code
0
1
Disable
Enable
ASCII Code
0 3
Default
NOTE: Terminator Byte 2 is a
direct entry only.
0-7
0-F
Hex Character
(ASCII Code Chart)
Hex Character
(ASCII Code Chart)
Note: When re-enabling terminator byte 1, the regular terminator byte takes the
value which was programmed before it was disabled. Terminator byte 2
continues to be disabled and will have to be enabled with its own sequence.
23478
RS-232 Communications Options
Your Program
2
4
Communication
Options
RS-232 Delay
Scanner or
Scanner /
Scale Format
Good
Weigh Tone
RS-232
Delay
Scanner or
Scanner /
Scale Format
0
Good
Weigh
Tone
1
No Delay
10 Milliseconds
4
5
Scanner Only
Scanner / Scale
8
1
9
Disable
Enable
1
20
50 Milliseconds
22779
Scale Parameters
Miscellaneous Parameters
Single/Dual ASIC
Your Program
5-Second Weight Display Timer
3
2
Miscellaneous
Parameters
IBM Tone Control
OCIA Price Display
OCIA Blank Display In Price Mode
Enable / Disable Voice Messages (Toggle)
IBM Tag Data Format
5-Second Weight Display Timer
IBM Tone Control
(Good Read Tone Control)
OCIA Price Display
OCIA Blank Display In Price Mode
Enable/Disable Voice Messages
IBM Tag Data Format
1
2
Disable
Enable
3
4
Disable
Enable
5
6
Disable
Enable
7
8
3 Times
Forever
9
A
Disable
Enable
D
Toggle between Enable and
Disable Speech (Default: Enable)
E
F
Hex
ASCII
22813B
Super ASIC
Your Program
3
2
Miscellaneous
Parameters
Host Tone
Control
Host Tone Control
Speech
IBM-485 / IBM-USB Tag
Data Format
IBM Retransmit
Control
Speech
IBM-485 / IBM-USB
Tag Data Format
3
4
Disable
Enable
7
8
3 Times
Forever
D
Toggle Between Enable
and Disable Speech
E
F
Hex
ASCII
22813
Code 128 Tone Length
Selection
0 ms
Programming Mode, Hex 7, Hex 0, Hex 0, Hex 0, Save and Reset
15 ms
30 ms
45 ms
60 ms
75 ms
90 ms
105 ms
120 ms
135 ms
150 ms
Programming Mode, Hex 7, Hex 0, Hex 0, Hex A, Save and Reset
165 ms
180 ms
Programming Mode, Hex 7, Hex 0, Hex 0, Hex B, Save and Reset
Programming Mode, Hex 7, Hex 0, Hex 0, Hex C, Save and Reset
195 ms
210 ms
225 ms
Programming Mode, Hex 7, Hex 0, Hex 0, Hex D, Save and Reset
Programming Mode, Hex 7, Hex 0, Hex 0, Hex E, Save and Reset
Programming Mode, Hex 7, Hex 0, Hex 0, Hex F, Save and Reset
24383
24468
Code 128 Tone Frequency
Selection
617 Hz
705 Hz
775 Hz
860 Hz
947 Hz
1250 Hz
524 Hz
572 Hz
Code 128 Tone
Selection
Disable
Enable
24384
Code 128 Minimum and Maximum Tag Length
Selection
Length
Programming Mode, Hex 7, Hex 2, a, v, w, x, y, Save and Reset
where a = Ø (Range of lengths) or 1 (Specific Length)
v = 1-3 (default is 3)
w = 1-9 (default is 9)
x = 1-3 (default is 3)
y = 1-9 (default is 9)
Default
Scan Default Tag
24954
Code 39 Tone Length
Selection
0 ms
15 ms
30 ms
45 ms
60 ms
75 ms
90 ms
105 ms
120 ms
135 ms
150 ms
165 ms
180 ms
195 ms
210 ms
225 ms
24385
Code 128 Stitch
Selection
Disable
Enable
24386
Code 39 Tone Frequency
Selection
617 Hz
705 Hz
775 Hz
860 Hz
947 Hz
1250 Hz
524 Hz
572 Hz
24387
Code 39 Tone
Selection
Disable
Enable
24388
Code 39 Quiet Zone
Selection
Disable
Enable
24389
Code 39 InterCharacter Gap Check
Selection
Enable
Disable
24390
Code 39 Halves
Selection
Disable
Enable
24451
Code 39 Stitch
Selection
Disable
Enable
24452
Code 39 CD Length1
Selection Programming Tag Sequence
Length
Setting
Programming Mode, Hex 7, Hex 0, Hex B, Hexx, Hex y, Save and Reset
CD Length x y = 01 - 36
where if x = 0 , y = 1 - 9
x=1,y = 0-9
x=2,y = 0-9
x=3,y = 0-6
Disable Programming Mode, Hex 7, Hex 0, Hex B, Hex 0, Hex ,0Save and Reset
Default
24454
Code 39 CD Length2
Length
Setting
Programming Mode, Hex 7, Hex 0, Hex C, Hexx, Hex y, Save and Reset
where if x = 0 , y = 1 - 9
x=1,y = 0-9
x=2,y = 0-9
x=3,y = 0-6
Disable Programming Mode, Hex 7, Hex 0, Hex C, Hex 0, Hex 0, Save and Reset
Default
24455
Interleaved 2 of 5 Tone Length
Selection
0 ms
15 ms
30 ms
45 ms
60 ms
75 ms
90 ms
105 ms
120 ms
135 ms
150 ms
165 ms
180 ms
195 ms
210 ms
225 ms
24456
24457
Interleaved 2 of 5 Tone Frequency
Selection
617 Hz
705 Hz
775 Hz
860 Hz
947 Hz
1250 Hz
524 Hz
572 Hz
Interleaved 2 of 5 Tone
Selection
Disable
Enable
24458
Interleaved 2 of 5 CD Length1
Setting
Length Programming Mode, Hex 7, Hex 0, Hex D, Hexx, Hex y, Save and Reset
where if x = 0 , y = 4 - 9
x=1,y = 0-9
x=2,y = 0-9
x=3,y = 0-9
x=4,y = 0-9
x=5,y = 0-8
Disable Programming Mode, Hex 7, Hex 0, Hex D, Hex 0, Hex ,0Save and Reset
Default
24460
Interleaved 2 of 5 CD Length2
Length
Setting
Programming Mode, Hex 7, Hex 0, Hex E, Hexx, Hex y, Save and Reset
where if x = 0 , y = 4 - 9
x=1,y = 0-9
x=2,y = 0-9
x=3,y = 0-9
x=4,y = 0-9
x=5,y = 0-8
Disable Programming Mode, Hex 7, Hex 0, Hex E, Hex 0, Hex ,0Save and Reset
Default
24461
GS1 DataBar Tone Length
Selection
Setting
0 ms
15 ms
30 ms
45 ms
Programming Mode, Hex 7, Hex 4, Hex 0, Hex 3, Save and Reset Default
60 ms
75 ms
90 ms
105 ms
120 ms
135 ms
150 ms
165 ms
180 ms
195 ms
210 ms
225 ms
24961
GS1 DataBar Tone Frequency
Selection
617 Hz
705 Hz
Setting
775 Hz
860 Hz
947 Hz
1250 Hz
524 Hz
572 Hz
24962
GS1 DataBar Tone
Setting
Selection
Disable
Enable
24963
GS1 DataBar–E AI 93 to Code 39 Tag Data Conversion
Setting
Selection
Disable
Programming Mode, Hex 7, Hex 0, Hex A, Hex 2, Save and Reset Default
Enable
Programming Mode, Hex 7, Hex 0, Hex A, Hex 3, Save and Reset
24955
GS1 DataBar–E AI 94 to UCC–128 Tag Data Conversion
Setting
Selection
Disable
Enable
24956
GS1 DataBar–E AI 94 to Code–128 Tag Data Conversion
Setting
Selection
Disable
Enable
24957
GS1 DataBar–E AI 95 to Interleaved 2 of 5 Tag Data Conversion
Setting
Selection
Disable
Programming Mode, Hex 7, Hex 0, Hex 9, Hex A, Save and Reset Default
Enable
24958
Number of Coupon Scans Required
Selection
0 scan
Programming Mode, Hex 6, Hex B, Hex 0, Hex 0, Save and Reset
1 scan
2 scans
3 scans
4 scans
5 scans
6 scans
7 scans
8 scans
9 scans
10 scans
Programming Mode, Hex 6, Hex B, Hex 0, Hex A, Save and Reset
11 scans
12 scans
13 scans
14 scans
Programming Mode, Hex 6, Hex B, Hex 0, Hex B, Save and Reset
Programming Mode, Hex 6, Hex B, Hex 0, Hex C, Save and Reset
Programming Mode, Hex 6, Hex B, Hex 0, Hex D, Save and Reset
Programming Mode, Hex 6, Hex B, Hex 0, Hex E, Save and Reset
15 scans
Programming Mode, Hex 6, Hex B, Hex 0, Hex F, Save and Reset
24462
Number of UPC/EAN Scans Required
Selection
1 scan
2 scans
3 scans
4 scans
24463
24464
24465
Number of Code 39 Scans Required
Selection
1 scan
2 scans
3 scans
4 scans
Number of Interleaved 2 of 5 Scans Required
Selection
1 scan
2 scans
3 scans
4 scans
Number of Code 128 Scans Required
Selection
1 scan
2 scans
3 scans
4 scans
24466
Number of Code 39 Overlaps Required
Selection
1 overlap
2 overlaps Programming Mode, Hex 6, Hex B, Hex 9, Hex 2, Save and Reset
24529
Number of Interleaved 2 of 5 Overlaps Required
Selection
1 overlap
Programming Mode, Hex 6, Hex B, Hex B, Hex 1, Save and Reset
2 overlaps Programming Mode, Hex 6, Hex B, Hex B, Hex 2, Save and Reset
24530
Number of Minimum Code 39 Characters in Code 39 Partial
Selection
2 characters
Programming Mode, Hex 6, Hex B, Hex C, Hex 2, Save and Reset
3 characters
4 characters
5 characters
6 characters
7 characters
8 characters
9 characters
24531
Number of Code 128 Overlaps Required
Selection
1 overlap
Programming Mode, Hex 6, Hex B, Hex D, Hex 1, Save and Reset
2 overlaps Programming Mode, Hex 6, Hex B, Hex D, Hex 2, Save and Reset
24532
Number of Minimum Interleaved 2 of 5 Characters in Interleaved 2 of 5
Partial
Selection
2 characters
Programming Mode, Hex 6, Hex B, Hex E, Hex 2, Save and Reset
3 characters
4 characters
5 characters
6 characters
7 characters
8 characters
9 characters
24533
Number of Minimum Code 128 Characters in Code 128 Partial
4 characters
Programming Mode, Hex 6, Hex B, Hex F, Hex 4, Save and Reset
5 characters
6 characters
7 characters
8 characters
9 characters
24534
Command–type Disable
Selection
Setting
Disable
Default
Enable
24959
Ignore RS–232 Commands from POS
Selection
Setting
Disable
Programming Mode, Hex 7, Hex 0, Hex A, Hex 0
Default
Enable
Programming Mode, Hex 7, Hex 0, Hex A, Hex 1
24960
GS1 DataBar Coupon Support
Selection
Setting
Enable
Programming Mode, Hex 7, Hex 1, Hex C, Save and Reset
Default
Disable
Programming Mode, Hex 7, Hex 1, Hex D, Save and Reset
24964
GS1 DataBar AI 8110 coupons
GS1 DataBar 8110
Selection
Setting
Disable
Default
Enable
24965
GS1 DataBar–E AI 8110
Selection
Setting
Disable
Default
Enable
Programming Mode, Hex 7, Hex 1, Hex3, Save and Reset
24966
EAN–13 98 coupons
Selection
Setting
Enable
Default
Disable
24967
EAN–13 99 coupons
Selection
Setting
Enable
Programming Mode, Hex 7, Hex 1, Hex A, Save and Reset
Default
Disable
Programming Mode, Hex 7, Hex 1, Hex B, Save and Reset
24968
Dual Cable Interface
Single/Dual ASIC
Your Program
3
6
Dual Cable
Interface Options
A
Scale Type
Scale Type
0
1
2
3
No Adapter Exit Parameter
Avery
Weightronix
Tec
Parallel
4
5
6
Casio
Parallel
Datachecker
Toledo
22873
ASCII Code Chart
00
NULL
10
DLE
20
SP 30
0
40
@
50
P
60
01
SOH
STX
11
DC1
DC2
21
!
"
1
2
41
A
B
51
Q
R
61
31
a
b
70
p
71
q
r
ETX
12
13
DC3
22
23
#
32
33
3
42
43
C
52
53
S
62
63
c
72
73
04
EOT
14
DC4
24
$
34
4
44
D
54
T
64
d
74
t
05
ENQ
15
NAK
25
%
35
5
45
E
55
U
65
e
75
u
06
07
ACK
BEL
16
17
SYN
ETB
26
27
&
'
36
37
6
7
46
47
F
G
56
57
V
W
66
67
f
g
76
77
v
w
08
h
78
x
i
6A j
6B k
79
02
03
BS
18
CAN
28
(
38
8
48
H
58
X
68
09
HT
0A LF
0B VT
19
EM
1A SUB
1B ESC
29
)
2A *
2B +
39
9
3A :
3B ;
49
I
4A J
4B K
59
Y
5A Z
5B [
69
0C FF
0D CR
1C FS
1D GS
2C ,
2D -
3C <
3D =
4C L
4D M
5C \
5D ]
6C l
6D m
0E
0F
S0
S1
1E
1F
RS
US
2E
2F
.
/
3E
3F
>
?
4E
4F
N
O
5E
5F
^
_
6E
6F
n
o
s
y
7A z
7B {
7C |
7D }
7E ~
7F DEL
R0040
A
Single-Cable Configuration
Power
Supply
SCANNER
DUAL PERIPHERAL PORTS
PORT 1
5V
AC
Power
Cord
REMOTE
DISPLAY
5A MAX
DC
POWER
Check switch settings
PORT 2
RealScan 75
Scanner/Scale
RS-232
Peripheral
DC
Power Cable
Interface
Cable
Remote
Display
Host
Terminal
14958
A-2
1. Connect the power cable from the power supply to the DC POWER connector. 2. Connect the interface cable to the SCANNER connector. 3. If used, connect the remote display cable to the REMOTE DISPLAY connector. 4. If the configuration includes an RS‐232 peripheral device, click the first button. Otherwise, click one of the two bottom buttons. Appendix A: Cable Configuration
A-3
Dual-Cable Configuration
AUX PORT/
DATA CHKR
SCANNER
PORT 1
5V
REMOTE
DISPLAY
5A MAX
DC
POWER
PORT 2
AC
Power
Cord
RealScan 75
Scanner/Scale
Power
Supply
DC
Power Cable
RS-232
Peripheral
Scale
Interface
Cable
Remote
Display
Host
Terminal
Scanner
Interface
Cable
14959
1. Connect the power cable from the power supply to the DC POWER connector. 2. Connect the interface cable to the SCANNER connector. A-4
3. Connect the scale interface cable to the AUX PORT/DATA CHKR connector. 4. If used, connect the remote display cable to the REMOTE DISPLAY connector. 5. If the configuration includes an RS‐232 peripheral device, click the first button. Otherwise, click the bottom button. Appendix A: Cable Configuration
A-5
Bizerba Scale Configuration
5V
AC
Power
Cord
SCANNER
REMOTE
DISPLAY
5A MAX
DC
POWER
Power
Supply
RealScan 75
Scanner/Scale
DC
Power Cable
Interface
Cable
Scale
Cable
kg
T
kg
Preis/kg
Preis
Bizerba
Display
Host
Terminal
19318
1. Connect the power cable from the power supply to the DC POWER connector. 2. Connect the interface cable to the SCANNER connector. 3. Connect the Bizerba Display to the RealScan 75. A-6
4. Connect the scale cable from the host terminal to the RealScan 75. 5. If the RealScan 75 is a Super ASIC model, click the first button. Otherwise, click the bottom button. RealScan 75-7xxx/8xxx
AC
Power
Cord
PORT 1
Power
Supply
PORT 2
RealScan 75
AC
Power
Cord
Sensormatic
Antenna
Cable
DC
Power
Cable
MNS
STATUS PROG
BR
EXPANSION
BCAN I/O
Sensormatic
Interlock Cable
Remote
Display
Interface
Cable
Host
Terminal
POS
SERVICE REMOTE
ANTENNA
Sensormatic
ScanMax™
Pro Controller
RS-232
Peripheral
20553
1. Connect the power cable from the power supply to the DC POWER connector. 2. Connect the interface cable to the SCANNER connector. 3. If used, connect the remote display cable to the REMOTE DISPLAY connector. Appendix A: Cable Configuration
A-7
4. Route the Sensormatic® Deactivation cable through the front of the RealScan 75 and connect it to the Sensormatic ScanMax™ Pro Controller. 5. Connect one end of the Sensormatic® Interlock cable to one of the RS‐232 Peripheral connectors and the other end to the Sensormatic ScanMax™ Pro Controller. 6. If the configuration includes an RS‐232 peripheral device, click the first button. Otherwise, click the bottom button.
B
RS-232 peripheral device (hand-held scanner)
RS‐232 peripheral devices cannot be connected to an NCR RealScan 75‐
4xxx with a Bizerba scale. DUAL PERIPHERAL PORTS
PORT 1
After Serial Number 32660591
PORT 2
PORT 1
PORT 2
Before Serial Number 32660592
14965
If you are connecting an RS‐232 peripheral device, such as a hand‐held scanner, connect the cable to one of the two dual peripheral ports located in the back on the bottom of the tower area of the unit, as shown in the illustration. The port you use must also be set in one of the program parameters. Note: Some peripherals are limited to which port they can use. Refer to Special Installations. B-2
For Units before Serial Number 32660592
If the RealScan 75 does not have a Strain Relief mounted to the bottom of the Mounting Bracket (bucket) to hold the peripheral device cable, you must attach one. Do this by removing the paper from the adhesive tape on the Strain Relief (006‐8601511), then press the Strain Relief onto the RealScan 75. Use a cable tie (006‐0002011) to fasten the cable to the Strain Relief. If the RealScan 75 is a Super ASIC model, click the first button. Otherwise, click the bottom button. Install the Unit into the Checkstand Cutout (Super ASIC models only)
15184
1. Verify that the top of the RealScan 75 Supports are set to the initial distance from the top of the checkstand: 0.95 cm (0.375 in) for scanner only units and 1.27 cm (0.50 in) for scanner/scale units. Appendix B: Connect the Peripheral Devices
B-3
2. By holding the handle on the back of the tower cabinet and the front of the unit, slowly lower the RealScan 75 into the checkstand cutout. For proper operation, the RealScan 75 must be level. It should have support within five centimeters (two inches) of its corners so that it does not rock. 3. Install the Top Plate on the four supports (rubber posts). Note: It is important that the RealScan 75 does not rock on its supports. Make sure that all adjustable supports are securely fastened and that the RealScan 75 is sitting on all supports. Note: Locate the power supply in a position where spilled liquids cannot fall onto it. B-4
Set the Communication Protocol Switches (Single & Dual ASIC models
only)
AUX PORT/
DATACHKR
SCANNER
DATACHKR
OCIA/IBM
Make sure power is
off before changing
switch setting
RS-232
RS-232
Switches
14960
Dual‐cable units have two communications protocol switches; single‐
cable units have one. They are located on the side of the unit. For RS‐
232 communications, both switches must be toward the front (operator side) of the unit. For all other communication protocols, both switches must be toward the back (customer side) of the unit. Verify that these switches are set properly
C
Appendix C: Kits
1.
RealScan 25-K705-V001
Warning: Long Post for Compact Display 2.
Warning: Top Plate with EverScan Glass 3.
Warning: RS‐232 Peripheral Ports after Serial Number 23660591 4.
Warning: Checkpoint 5.
Warning: GS1 DataBar Upgrade for Single ASIC 6.
Warning: PACESETTER III for Single ASIC units – after Serial Number 32675227 7.
Warning: RS‐232 Peripheral Ports before Serial Number 23660592 8.
Warning: Dual Cable Interface – OCIA (This applies only to Single ASIC and Dual ASIC Release 1 models – Super ASIC models do not support OCIA communications) 9.
Warning: Australia NCR 2126 Dual Cable 13.995 kg – RealScan 75‐2xxx only 10. RealScan 75-K468-V001
Warning: Upgrade to IBM USB Interface 11. RealScan 75-K480-V001
Warning: Integrated Display 12. RealScan 75-K601-V001
Warning: Top Plate with Sapphire Glass C-2
Appendix C: Kits
13. RealScan 75-K605-V001
Warning: Compact Sapphire Top Plate 14. RealScan 75-K702-V001
Warning: PACESETTER III for Dual ASIC units – before Serial Number 32675228 15. RealScan 75-K706-V001
Warning: Dual Cable Interface – RS‐232, ICL, MDL, SASI 16. RealScan 75-K968-V001
Warning: Upgrade to IBM USB Interface with Cable 1416‐C551‐0050 17. RealScan 80-K107-V002
Warning: Communications Adapter for RS‐232 and 4‐Bit Parallel Scale Interface D
The instructions on the following page are included for personnel who are fully familiar with the calibration process. This form (497‐0449446) is also included in the box with each scanner/scale model. D-2
Exercise the Scale
Power‐on the scale for 30 minutes prior to calibration. Assure the scale is level and sitting upon four solid points of contact in a vibration‐free check stand with no airflow overhead. Exercise the scale to guarantee success by pushing on the top plate until it bottoms out and counting for 2 seconds then releasing the force. Push down on the top plate and count to 2 and release again. Calibrate the Scale
Remove the Top Plate to access and remove the security cover, and depress the calibration button. Replace the Top Plate back onto the scale. The scale firmware controls the calibration procedure, waiting for your Scale Zero button depression before going to the next step. The voice and display identify what weights to place next onto the Top Plate. Put the required weight on the Top Plate (wait 1 second), and press the Scale Zero button. A single tone will sound prompting you to go to the next step. You can end the calibration procedure before completing it by turning the unit off. If you abort in this way, you must still calibrate the scale before placing it into service. 22829B
PEEL OFF ALL PROTECTIVE COATING FROM TOP PLATE PRIOR TO CALIBRATION. If the scale is equipped with an Electronic Article Surveillance (EAS), check for proper fit and alignment. TURN OFF THE EAS SYSTEM DURING CALIBRATION. Place weights in circles shown when calibrating to ensure even distribution of weight during calibration. Start in the center and work outward horizontally with increasing weight. Do not scatter weights around Top Plate. Appendix D: Scale Calibration Procedures
D-3
Verify the Scale
Place 5.00 kg (15.00 lb) on each of the 4 circles individually ‐ display must show 5.00 ± 0.005 kg (15.00 ± 0.01 lb.) with a max of 0.005 kg (0.01 lb.) between any of the 4 readings. Remove all weights—display must read 0.000 ± 0.000 kg (0.00 ± 0.00 lb). Test max 30 lb in center only. EU Test Pattern
22829
Press and hold the Scale Zero Button and record the Cal and PAr values shown on the display. Note: Circles are ½ from Top Plate center Place Scale in Service
Note: A Weights & Measures (W&M) Seal may be needed. When you perform a scale calibration, W&M officials may be required to attach a seal to the scale calibration security cover. Be sure to comply with local laws. Note: In the United States and Canada, the audit trail serves as an acceptable security seal when the NCR RealScan 25 Display is present.

NCR RealScan 75 (7875) User Guide

Transcription

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