bringing our values to life

BRINGING
OUR VALUES
TO LIFE
CONSTRUCTION. POWER SYSTEMS.
www.finning.co.uk
WELCOME FROM NEIL DICKINSON
CONTENTS
Welcome from Neil Dickinson and Stuart Chapman
The Finning commitment
Our commitment to health & safety
Our commitment to the environment
Our commitment to quality
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As a division of the world’s largest Caterpillar heavy and general equipment dealer,
we are a leading provider of Cat®, MaK and Perkins Power and Energy Systems to
marine, power generation and industrial OEM customers. As part of a global
organisation that spans the UK, Ireland, South America and Canada, with over
15,000 employees, we are proud to have been delivering unrivalled service to
customers in mining, construction, power systems and forestry for over 80 years.
OUR PEOPLE
Code of Conduct
Whistleblower policy
Communicating our Health & Safety objectives
Family Values campaign
Winning RoSPA’s Sir George Earle Trophy
Health campaigns
Sponsorships
Extra Mile award scheme
Apprenticeships
A responsible employer
Employee opinion survey
Committed to continous improvement
Safety in the community
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Neil Dickinson,
Managing Director, Finning UK & Ireland
We continue to look to the future and to the development of a longer term
‘sustainability’ strategy to 2020 and beyond, and I look forward to being able to
share more details on this in the near future.
WELCOME FROM STUART CHAPMAN
Our company values help define our culture and what we stand for as an
organisation and impact all aspects of our business, including our social and
corporate responsibilities. Let me start with safety - safety is a lead indicator of
culture, and the care we show to ourselves and each other’s well-being is a great
example of how we bring our values to life….and I hope that you find the details
in the report on our safety performance and activities of great interest.
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OUR CUSTOMERS
Sustainable Solutions
Finsight launch
Operator efficiency Eco-drive™ training
Cemex UK benefits from Eco-drive™ programme
Fluid analysis & condition monitoring
Cat ‘reman’ components re-building
Recycling parts and fluid
Machine certified rebuild
The next generation of increasingly sustainable products
Make a life-saving difference for UK soliders
SUSTAINABLE POWER SOLUTIONS
Innovations in the wind, marine and oil & gas markets
Providing critical back-up for hospitals
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OUR COMMUNITIES
The coldest journey on Earth...
Community scheme
Supporting wildlife & biodiversity
Finning targets - energy, waste and CO2 emissions
New automated meter-reading equipment
Waste disposal
Engineering Development Trust
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OUR FAMILY
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Our dedicated team of 1,700 UK and Ireland employees complement our
extensive range of machines, engines, parts and service solutions. Our employees
share a commitment to supporting all aspects of our corporate social
responsibility strategy, and I trust this report gives you an insight into how we
achieve this through the way in which we work with our people, our customers
and our communities.
Our values flow into our wider communities, and the ‘Safety in our Community’
campaign launched recently is a great example of how we will continue to strive to
find ways to live out our values in our communities too.
Stuart Chapman,
HR Director, Finning UK & Ireland
OUR CREDENTIALS
Finning (UK) Ltd. is the UK division of Finning
International Inc, the world’s largest Caterpillar
heavy and general equipment dealer. We are
also the leading provider of Cat®, MaK and
Perkins Power and Energy Systems to marine,
power generation and industrial OEM
customers.
Finning International Inc is a global
organistation with operations in the United
Kingdom, Ireland, South America and Canada.
In the UK and Ireland, a dedicated team of over
1700 employees complement our extensive
range of machines, engines, parts and service
solutions. Our breadth and depth of expertise
and vast knowledge and experience enable us
to provide our clients with often innovative,
always practical and cost-effective solutions to
keep your business running 24/7.
In addition to the great work on safety, I hope the report gives you an insight into
the wide range of other activities we support, but I would like to make particular
reference to two specific areas contained in the report. The first relates to the
numerous safety awards presented to us by RoSPA (the Royal Society for the
Prevention of Accidents) in recent years, most notably the Sir George Earle Trophy,
the charity’s highest recognition for commitment to occupational health & safety.
Secondly, you will read more details about ‘The Coldest Journey’, our commitment
to supporting Sir Ranulph Fiennes’s attempt at the first ever winter crossing of
Antartica. Not only is this testimony to the courage and expertise of two of our
engineers, Spencer Smirl and Richmond Dykes, but also a great example of the
talent within Finning, and what we can achieve as a team when we pull together.
The expedition also gave the team the opportunity to undertake important
scientific and environmental research, covering biological, hydrological, glaciological
and human sciences, gathering data that will help ensure at a global level, we make
the right decisions to minimise our impact on the environment in the future.
Since returning, we have donated “Seeker” one of the Cat D6N Track Type
Tractors, used in the expedition, to the International Polar Foundation. As a lasting
legacy, Seeker will now be performing essential construction work around the
Princess Elisabeth Station in Antarctica.
CONSTRUCTION. POWER SYSTEMS.
www.finning.co.uk
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THE FINNING COMMITMENT
OUR COMMITMENT TO HEALTH & SAFETY
Our commitments to our employees, our customers and our shareholders are rooted in Finning’s
core values.
One of the essential values that Finning UK & Ireland holds is that we believe all
accidents, incidents and ill health are preventable. Our main objective is to ensure
the personal health, safety and welfare of all our employees and other parties who
may be exposed to risks associated with our activities. Further detailed objectives
are recorded in our Environment, Health & Safety (EH&S) Management System.
To Our Employees – We will foster a workplace where people’s actions are guided by: caring for each
other’s safety and well-being, communicating openly, taking responsibility, empowering and trusting
one another, and doing our best.
We see all regulatory and legislative requirements as representing the minimum
standard, in addition to our self-imposed corporate policies/standards relating to
safe working practises.
To Our Customers – We will provide the best solutions and value for our
customers.
Our managers play their part in achieving high standards of performance with the
recognition that health and safety is a prime management responsibility, engaging
all employees in our overall efforts. A part of this engagement requires two way
discussions to assess risks and implement control measures in their areas of
activity.
To Our Shareholders – We will deliver top quartile shareholder returns
OUR VALUES
We Care – We depend on ourselves and each other for our safety and
well being.
We Communicate – We rely on open, honest and effective communication to work
together. All contributions have value.
We Take Responsibility "! !!!!!
!!!!
Finning of tomorrow.
!!!!!
employee safety” (94%)
* Based on 1459 responses from the 2013
Employee Opinion Survey
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We Empower – We expect the best of each other. We encourage and value learning,
innovation and personal growth.
Health and safety training and information is provided to all employees to improve
individual knowledge and awareness of their responsibilities. Employees have an
essential role to play through reporting hazards and near misses, actively
participating in health and safety action teams or cooperating with line managers
in identifying risks and adopting the control measures that are laid down. Our
Continuous Improvement boards play a vital role in this two way communication
process with managers and their teams (see page 15).
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Our safety culture extends to looking after any contractors and visitors to our
sites through the implementation of a robust control process which assesses the
experience, training and competence of our contractors. We ask for concise risk
assessments and safe systems of work prior to any contractor commencing work
on our sites.Visitor packs are in place on all our sites, containing the required PPE
!!!!!!!!!!
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We Trust – We work at building honest, constructive relationships with
customers, suppliers and colleagues.
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20
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We Do Our Best – We continuously
strive to make Finning the best place
to work.
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While we are actively responsible for achieving our Health & Safety policy
objectives, we do so with the support of our SHeQ (Safety, Health, environment,
Quality) department, our Health & Safety Focus Group, our Executive EH&S
Steering Group and our divisional safety meetings, in providing direction and
advice on the strategies business we should adopt.
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employee is absent for more than one
working day
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We are committed to the continual improvement and review of this policy and
the EH&S Management System on a biennial basis, or as future health and safety
developments and legislation, render appropriate.
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All injuries sustained by employees, including
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www.finning.co.uk
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THE FINNING COMMITMENT
OUR COMMITMENT TO THE ENVIRONMENT
OUR COMMITMENT TO HEALTH
QUALITY& SAFETY
Our commitments to our employees, our
customers
and our
shareholders
are rooted
in Finning’s
At Finning
UK & Ireland
we recognise
our responsibilities
towards
the local,
core values.
national and global environment in which we carry out our business. We
One
of theUK
essential
values
UK & Ireland
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we believe
all
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To Our Employees – We will foster a workplace
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are guided
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To Our Customers – We will provide
customers.
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the•best
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our
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• Pollution prevention and continual improvement in environmental performance,
To Our Shareholders – We will deliver top
quartile shareholder returns
working with the framework of an Environment Management System meeting the
requirements of ISO14001.
OUR VALUES
• Monitoring and maintaining an Environment Management System that provides a
“I believe
is committed
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and reviewing
objectives and targets.
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to sustaining
well
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employee
safety” (94%)
priority” (76%)
• Ensuring that environmental criteria are taken into account in the acquisition and
operation
of sites.
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on open, honest
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• Engaging with suppliers to improve standards.
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We Take Responsibility "! !!!!!
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• Working with customers to minimise the environmental impact of equipment in
Finning of tomorrow.
use on their site.
We Empower – We expect the best of each
We encourage
and value learning,
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innovation and personal growth.
followed to encourage the creation of an environmentally aware workforce.
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Promoting a good
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to minimise and respond to any adverse
We Trust – We work at building honest, •constructive
relationships
with
customers, suppliers and colleagues. effects we may have on others and on the environment.
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We Do Our Best – We continuously
strive to make Finning the best place
to work.
• Effectively communicate this policy to all employees, major customers and other
stakeholders.
ACHIEVEMENTS
Carbon Footprint
We saw a 4% reduction in our carbon footprint during 2012 from 2011, which
equated to one tonne of CO2e per employee.
CO2e Emissions
Between 2009 and 2013 we saw a reduction in CO2 emissions of 25g/Km in
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Listening to Our Customers
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at the close
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• Net Promoter
score
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• Net Loyalty score - 50%
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Whilst we never rest on our laurels, we are pleased to be ranked the highest
scoring EAME territory (Europe, Africa & Middle East) Caterpillar dealer for
customer loyalty.
All injuries sustained by employees, including
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www.finning.co.uk
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OUR PEOPLE
CODE OF CONDUCT
FAMILY VALUES CAMPAIGN
Our values are encapsulated in our Code of Conduct, the guidelines by which
all Finning employees operate as ambassadors for the company both internally and
externally. Our individual actions contribute to our collective success and
symbolise what Finning stands for.
Employees and their families trust our business to create a safe working
environment and one in which a shared safety culture can flourish.
While Finning has a moral duty of care to ensure the safety of employees in the
workplace, this is also a responsibility we all share with one another as one team
and one Finning family, just as we do with our own families when we are at home.
WHISTLEBLOWER POLICY
Our corporate Code of Conduct requires directors, officers and employees to
observe high standards of business and personal ethics in the conduct of their
duties and responsibilities. As employees and representatives of the corporation,
we practice honesty and integrity in fulfilling our responsibilities and comply with
all applicable laws and regulations. It is the responsibility of all directors, officers
and employees to comply with the code and to report violations or suspected
violations in accordance with our Whistleblower policy.
To get this message across we invited employees to take part in two safety
competitions – one where employees’ children were encouraged to send in their
safety drawings to win a place in the Finning Family Values calendar, and the other
for employees to send in a photo taken by them along with a supporting slogan
that best symbolised the relationship between family values and Finning values
around safety.
The Family Values calendars featuring the safety drawings were sold to employees
and to customers via our branch parts counters, raising over £3,000 for the BBC’s
Children in Need appeal. The winning photo and slogan, “We’re all in safe hands”,
which featured one of our engineers holding his baby son was produced as an
internal poster which was put on show in all of our branches across UK and
Ireland.
COMMUNICATING OUR HEALTH & SAFETY OBJECTIVES
The Finning Safety Commitment Card
The health and safety of our employees and visitors are of paramount importance
to us. Whilst the ideal is of course to achieve zero incidents each day, we set
ourselves realistic but stringent targets for incident frequency rates. ‘Safety and
Serious Incident Alerts’ are communicated to all employees when an incident does
occur in order to learn from it and improve working practices. We also
communicate ‘Successful Safety at Work’ alerts to share best practice.
Family Values Calendar
Supporting National Charities
As well as supporting the BBC’s Children in Need appeal each year, the company
commits to support and contribute to fundraising by employees for Comic Relief’s
Red Nose Day and for the annual Breast Cancer Campaign’s Wear It Pink day. Any
funds raised by employees for these charity events are matched by Finning.
Simplification, Involvement and Empowerment…Our Health and Safety
Watchwords
Each month, our managers are tasked with communicating and engaging in two
way dialogue with their teams. This can be through giving a health and safety
related toolbox talk, organising a Local Action Team meeting to discuss and minute
subsequent actions, touring their department to answer relevant questions, or
carrying out a waste walk as part of our Continuous Improvement process (see
page 15).
We regularly launch new health and safety initiatives to help us achieve our targets.
One of these was our ‘Skin Versus Steel’ campaign, which was kicked off via a Toolbox Talk on the importance of wearing personal protective equipment. This was
then backed up by a PPE Focus Group, which involved sending employees
a range of personal protective equipment, including amongst other things
cut-resistant gloves and bump-resistant head-gear. We asked users to rate the
items, and the results informed the business on which items would provide the
best protection for the future. A poster campaign also backed up this project.
Skin v Steel posters
Supporting Comic Relief
We also relaunched our “Finning Safety Commitments” to all employees which
entailed each individual signing up to a number of defined safety commitments,
thereby reinforcing the role they play in taking responsibility for the safety of
themselves and their colleagues.
Another new initiative was called the Supply Chain Safety Campaign, which
involved employees from our parts operations identifying hazards and recording
them on video. Nine areas were identified in this way, and the initiative was
supported with Toolbox Talks. We learnt a lot as a business about hazards that
we had not hitherto been aware of, which meant we could control them and/or
eliminate them.
We’re all in safe hands
CONSTRUCTION. POWER SYSTEMS.
www.finning.co.uk
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WINNING RoSPA’s
SIR GEORGE EARLE TROPHY
With a strategic imperative to lead the field in health and safety for our industry,
we were extremely proud to have been announced the winner of RoSPA’s highest
health & safety accolade at their Occupational Health and Safety Awards 2012.
The Sir George Earle Trophy recognises organisations’ commitment to continuous
improvement in the prevention of accidents and ill health at work, looking not just
at accident records, but also entrants’ overarching health and safety management
systems.
“Through its rigorous attention to detail and
determination to examine thoroughly every
way in which it could improve, Finning UK has
demonstrated excellent performance. As a
worthy winner of the Sir George Earle Trophy Britain’s top competitive award for health
and safety - the firm is committed to sharing
its knowledge and experiences as widely as
possible to help save lives, reduce injuries and
safeguard workers’ health.”
Tom Mullarkey, RoSPA chief executive,
We were selected as the winner of the safety charity’s most prestigious
competitive trophy because of our open and positive culture of care that is
clearly driven from the top by directors and senior managers. This culture is
also energised at every level by the involvement of workers in innovation and
continuous improvement, supported by close attention to comprehensive training
and mentoring.
Other features of our health and safety management system that particularly
impressed the judges included the practical support provided for many of our
engineering staff who often work in relative isolation at clients’ sites; the recent
health and safety ‘simplification’ project, which was led by employees and has
made risk assessment and safe working procedures easier to operate; efforts to
safeguard and promote health; our approach to work-related road safety; and our
encouragement to employees to take key safety messages home to help protect
themselves and their families outside working hours.
In 2013 we were awarded ‘Winner’ of the Engineering Services Sector, the first
company to have received the award for the second year running. Prior to that in
2011 and 2010 we were awarded with ‘Commended’ for the Engineering Services
Sector.
HEALTH CAMPAIGNS
A number of initiatives and campaigns were run over the past twelve months
which are testimony to the importance we continue to place on the health and
well-being of our employees and their families.
We employ a full-time occupational health nurse who operates bi-annual health
surveillance for all at-risk employees, covering ten key health areas. Linking in with
these areas, we have developed a number of internal health campaigns to raise
general health awareness with our employees, utilising our toolbox talk process
and team meetings to encourage discussion around these health topics.
In celebration of winning the RoSPA Sir George Earle Trophy and in line with our
commitment to encouraging healthy practices at home as well as during working
hours, all employees were given a summer safety kit. The kit included items to
encourage employees and their families to keep safe in the sun and also included
a sun and water safety leaflet.
We have also been working with RoSPA on a ‘learning legacy’ for 2013. This will
involve a new website linked to and supported by RoSPA giving details of our 24/7
home and work safety ideas, and inviting other RoSPA winners to participate in
sharing health and safety best practice.
Damar Group celebrate double success at 2013 RoSPA awards
One of our Finning companies, the Damar Group who are a multi-disciplined
service provider, celebrated a double success at the 2013 RoSPA Awards for
Occupational Health & Safety, after being recognised with a Gold Award for their
approach to the prevention of accidents and ill health and with a Gold Award
for their Management of Road Risk. This is the third consecutive Gold Award for
Occupational Health and Safety Damar have received and their first Gold Award
for Management of Road Risk.
CONSTRUCTION. POWER SYSTEMS.
www.finning.co.uk
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OUR PEOPLE
SPONSORSHIPS
APPRENTICESHIPS
Employee Charity Support Scheme
We continue to place a great deal of importance on our apprenticeship
programme. In 2013, after receiving over 800 applications for positions across the
business, the Finning Apprenticeship Academy offered places to 24 young people.
This scheme is gaining in popularity every year since we launched it approximately
eight years ago. Employees are sponsored to undertake a broad variety of
charitable activities. Many staff choose to support a charity that has a personal
significance for them, and all employees are given the opportunity to apply for
sponsorship each year. During 2012, 62 employees received support for activities
such as the London Marathon, Race for Life and the three peaks challenge.
Employee Charitable Support
The apprenticeship programme equips trainees with all of the skills required to
become a Finning Service Engineer, and enables them to work for a Caterpillar
dealer, servicing Caterpillar equipment and engines. The programme has a 3 year
duration, at the end of which the business offers a formal graduation ceremony,
followed by celebrations with the graduates and their families. All successful
graduates of the programme are offered employment with the business.
Employee Sports Sponsorship
Introduced in 2011, Finning widened the sponsorship opportunities for employees
to include supporting any sporting activities undertaken by employees or their
direct dependents. All employees are given the opportunity to apply for
sponsorship funds to help with the cost of sporting kit and equipment.
The scheme has been particularly popular with employee’s children with many
young teams across a wide range of sports, from motor cross and dancing through
to the more mainstream rugby, football or cricket, now featuring the Finning/Cat
company branding.
Backing the Winning Team – Leicester Tigers
Employee Sports Sponsorship
Since 2008, as part of Caterpillar’s UK sponsorship plan, Finning (UK) Ltd. has
been a keen sponsorship partner of Leicester Tigers Rugby Club, one of the most
successful teams in club rugby. In keeping with our global partner, Caterpillar,
the relationship with Leicester Tigers is based on shared core values of integrity,
excellence, team work and commitment together with a commitment to building
relationships in the community and with our UK business customers. In the UK,
Caterpillar started in Leicestershire over 50 years ago and so it is fitting that the
Caterpillar, Finning and Leicester Tigers brands converge and work together.
Rugby is a global sport which is enjoyed by Caterpillar customers, enterprise
partners, employees and their families around the world. This agreement
provides us with a fantastic environment to strengthen existing relationships as
well as building new ones, and puts sport and leading an active and healthy life in
the spotlight for all our stakeholders.
At the last inspection, Ofsted awarded our apprenticeship programme a Grade 1
‘Outstanding’ rating, which it has supported for several years now. In
addition, the course has also achieved recognition by the Learning and Skills
Improvement Service in the form of a ‘Beacon of Best Practice’ award.
“At City & Guilds, we’re all about helping
people and organisations develop their skills for
growth. Apprenticeships are integral to helping
us achieve this; they develop the workforce of
tomorrow, whilst giving people the skills they
need to succeed in employment. To be named
a Top 100 Apprenticeship Employer is a sign
of excellence and Finning should feel
incredibly proud of what they’ve achieved. I
hope that other employers will be inspired by
their success to discover the benefits
apprenticeships can offer.”
Chris Jones,
CEO and Director General of City & Guilds
Another key development for the business for 2012 was being recognised by
the National Apprenticeships Scheme. The scheme awarded us Large Apprentice
Employer of the Year ‘Highly Commended’ for our region. Following the Academy’s
success at the National Apprenticeship Awards, the company was also recognised
in the Top 100 Apprenticeship Employers list. The prestigious Top 100 list, compiled
by the National Apprenticeship Service in partnership with City & Guilds,
recognises excellence in businesses that employ apprentices.
In 2013, three of our parts apprentices were nominated for the Land Rover Jaguar
awards. Joe Corrigan, Shannon Yeats and Christian Lyth who all joined the business
in 2012, have attended the Land Rover Excellence Academy in Leamington Spa
for the past year as part of their academic training to complete their three year
parts/supply chain apprenticeship with Finning. At the awards ceremony, Joe was
declared winner of the title of “1st Year Parts Apprentice of the Year”. As this is
the first time ever that the award has been given to a non-Jaguar Land Rover
apprentice, it was also a fantastic achievement that two other 1st year
Finning Parts Apprentices were amongst the six finalists.”
EXTRA MILE AWARD SCHEME
Leicester Tigers
The Extra Mile Award Scheme
Our Extra Mile Award scheme aims to recognise those employees who go above
and beyond what is expected of them in their usual day-to-day activities. We all
know how much it means to have our work held in high esteem by our colleagues
or to receive recognition for a job well done. Any employee across the business
can nominate another colleague for having gone ‘the extra mile’ in the execution of
their duties. The nominated individual’s line manager is then asked to approve the
nomination, and, if he/she agrees it the employee in question is given a £50 voucher
in recognition. Groups of individuals can also be nominated.
Our Extra Mile Award scheme has seen increased participation year on year with
72 employees receiving an Extra Mile Award during 2013.
From left to right: Christian Lyth, Shannon Yeats and Joe Corrigan
CONSTRUCTION. POWER SYSTEMS.
www.finning.co.uk
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OUR PEOPLE
COMMITTED TO CONTINOUS IMPROVEMENT
A crucial aspect of the business is its commitment to continuous improvement,
which is constantly providing fresh ideas to help us to achieve our objectives.
The system is also a great vehicle for encouraging two-way, constructive
communication between management and their respective teams.
Action Plans for each work area are developed to clearly communicate the aims of
the business in four critical areas; People, Quality,Velocity & Cost. Our People plan
is focused on health and safety and engagement opportunities. Quality looks at the
service we provide our customers and how we minimise errors or defects, while
Velocity looks at how efficiently we can complete our day to day tasks.
“I am proud to tell others I work here”
(78%)
“This Company is committed to
employee safety” (94%)
“I understand my role in living the
Company Values” (83%)
“My work group works well together” (83%)
“The people in my workgroup cooperate to
get the job done” (83%)
“I believe our Company is committed
to sustaining the environment” (78%)
* Based on 1459 responses from the 2013
Employee Opinion Survey
A RESPONSIBLE EMPLOYER
Continuous Improvement Board
Our ‘Business Improvement Team’ is involved with activities throughout the
organisation to facilitate a culture of continuous improvement. Three systems of
work are covered by the Business Improvement Team: CPS, Six Sigma (a business
improvement methodology) and ‘Prince2’ (a project management methodology).
All of this has necessitated a great deal of staff training. For example, approximately
85% of employees have been trained in the guiding principles of CPS.
The company cares very much about the health and welfare of its employees, and
operates a raft of reward and benefits schemes.
The company provides and funds a healthcare provision for all its employees; all
employees are entitled to join a defined contribution pension scheme for which
the company contributes more than the employee; employees can join, if they wish,
the Finning International Share Purchase Plan in which the company provides one
free share for every three purchased. Flexibility is applied so that employees can
choose which groups of schemes in which to participate.
The company values loyalty, and provides awards for long service. There is a
generous sick pay scheme in operation, in line with the company’s aim to protect
and support its employees in times of need.
Our new “My Finning Reward” online portal was launched in 2013, which allows
employees to opt for benefits such as the childcare voucher scheme which
supports working parents; retail and service discounts, such as group travel
insurance and breakdown insurance and employees also have the option to
purchase additional leave. In addition, the company’s fleet of cars is actively
selected from vehicles with low CO2 emissions.
EMPLOYEE OPINION SURVEY
Our vision for success is that ‘Through the exceptional engagement and talent of
our people we will be number one for service and loyalty’.
Continuous Improvement Boards
We have installed approximately 40 Continuous Improvement boards around the
business. Using a T-card system, employees are able to input a variety of ideas to
improve the way in which the business is run. Since the system was introduced, we
have received over 4,000 ideas, and approximately two thirds of them have been
implemented.
St Luke’s CE (C) Primary School, Cannock
Waste Walks
Once a month we undertake a tour of facilities with workshop and branch
employees in order to come up with fresh ideas for improvements and to help
sustain the improvements that we have already made.
PQVC Metrics Boards
We use the ‘plan, do, check & act’ system of Continuous Improvement. This is a
proactive management process which gives employees information on what the
business is trying to achieve. By setting targets in each area, our employees are
encouraged to help identify the things that might prevent us reaching our target,
and to also help develop ideas so we can achieve them.
Value Stream Transformations
Engagement is at the heart of this strategy and central to our values: building trust
and honest relationships with our colleagues, and having open and honest
communication processes. We will only be successful if we listen, capture and
respond to the input of all employees.
Our annual employee opinion survey is a vital part of achieving our goal. It is an
important opportunity for everyone to have their say. In good times and tough
times we are committed to listening, communicating and taking action.
Undertaken by all employees and bench marked against the results of other
Caterpillar dealerships, our anonymous online survey contains questions under
categories such as engagement, safety, workgroup effectiveness, career
advancement, leadership and continuous improvement. 85% of our employees
completed the 2013 opinion survey with the categories of Safety (90%) and
Values (78%) receiving the highest positive scores from employees.
‘Value steam transformations’ investigate an end-to-end process in order to
highlight any inefficiencies it may include. Work is then carried out with the
requisite teams in order to improve the process, and to facilitate better inter-team
co-operation. As a business, we are aiming to empower employees to be able come
up with solutions themselves. The result of this, inevitably, is improved employee
engagement.
SAFETY IN THE COMMUNITY
In 2014, we launched “Safety in the Community”, a scheme which expands our
safety culture out into the wider community, so that our employee’s families, local
schools and community groups can benefit from our award-winning approach to
safety. Employees are encouraged to support the school or community group of
their choice to help promote safe practise, in part through the donation of high
vis vests to use to keep them safe when out and about.
CONSTRUCTION. POWER SYSTEMS.
www.finning.co.uk
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OUR CUSTOMERS
SUSTAINABLE SOLUTIONS
Finsight
Service Contracts
CTS & GET Inspections
Eco-Drive Training Programme
We offer customers a range of sustainable solutions when it comes to selecting,
operating, maintaining and replacing their equipment.
Fuel Efficiency
Stage IIIB Engines
Electric Drive
Noise Package
Built to be rebuilt!
SELECT
OPERATE
REPLACE
Certified Machine Rebuilds
Replace with New
Trade In/Retail UE
Scrap for Used Parts
Service Exchange
Cat ‘Reman’ Components
Salvage & Repair
Recycling Parts & Fluids
Repair Before Failure
Fluid Analysis & Condition Monitoring
MAINTAIN
CONSTRUCTION. POWER SYSTEMS.
www.finning.co.uk
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OUR CUSTOMERS
“By combining this information with
knowledge of the applications and operational
issues, additional support can be offered to
customers to enhance performance. A great
example of this approach is the Eco Drive
training that can be offered by Finning where
operator performance has been identified
as needing improvement. Here we can help
customers see a big difference in productivity,
equipment utilisation and profit.”
Lucy Couturier, Finsight Manager
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consectetuer adipiscing elit, sed diam
nonummy nibh euismod tincidunt ut laoreet
dolore magna aliquam erat volutpat. Ut wisi
enim ad minim veniam.
“When you are working to keep a plant
operational on mission critical projects, the
more knowledge you have about the machine,
its performance and the way in which it is
operated, the better. Finsight offers this.”
Product Support Manager, Chepstow Plant
International
“Today, buying machinery is not just about
buying plant, it’s about monitoring and tracking
costs. As a manager you sometimes just don’t
have time. Being able to have that facility and
support is to me what sells machines.”
FINSIGHT LAUNCH
Back in 2009 a concept was born that would help customers to increase
productivity and protect them against equipment downtime. The industry was
suffering from solutions overload, with data coming from different systems or
services that did not talk to each other. Ultimately, this led to confusion, waste and
disappointment. The situation called for a new approach, and the business rose to
the challenge.
After many months of planning and training, we formally launched Finsight in
2012 in order to take a holistic 360 degree approach to equipment and fleet
management. We have trained a team of five time-served Finning engineers to
monitor, analyse and compare data from a variety of different sources in order
to deliver the industry’s first total customer solutions service.
Finsight now tackles the complex issues surrounding technology, data analysis,
servicing, training and plant optimisation. Finsight combines information from
numerous sources such as satellite and GPS feeds from the Caterpillar Product
Link system, test results from our Fluid Analysis Lab, past service/maintenance
reports and site condition information from Finning Product Support
Representatives. All this information is fed into one system via a sophisticated
in-house bespoke dashboard system.
Equipment and fleet information is then analysed by the Finsight team, which
proactively recommends actions to improve customer machine or fleet health and
performance, ensuring uptime and reducing operational costs. Identifying potential
faults and recommending solutions in this way means faults are proactively
managed before they have a potentially adverse effect on customers’ equipment.
Machines with the worst problems are highlighted automatically at the dashboard
so that the Finsight team can deal with the most urgent cases first.
Yorwaste Site Manager
CONSTRUCTION. POWER SYSTEMS.
www.finning.co.uk
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OUR CUSTOMERS
CEMEX UK BENEFITS FROM ECO-DRIVE PROGRAMME
In 2012 CEMEX UK, the building materials supplier, put 350 of its quarry plant
operators and management from across the UK through the Finning Eco-Drive
programme. The scale of the programme represents the largest number of
operators to date to benefit from the Finning industry leading training.
Having collected data from its operations, pre and post training, Eco-Drive Project
Manager and CEMEX UK’s National Operations Project Manager, Craig Hooper,
has seen the benefits Eco-Drive has delivered for the business first hand.
Craig Hooper, National Operations Manager,
Cemex UK
Commenting on his findings from CEMEX UK’s strategic investment in Eco-Drive,
Craig said:
“We constantly monitor our performance throughout the business, so have a lot
of data to hand to compare pre and post training results. We have now collected
post-training data for a number of months of fully trained operator activity, so
are able to understand the impact training has had on our 350 participants from
across the UK operations.
“As a business, we therefore know that at every one of our sites across the UK
we have benefitted from efficiency savings in both litres per tonne and plant
maintenance. From a financial return perspective the time and resources invested
in the training has already more than paid for itself.
OPERATOR EFFICIENCY ECO-DRIVETM TRAINING
A special Finning training initiative is having a positive environmental impact by
facilitating significant fuel savings.
It is a fact that as technologies evolve, operator best practice must evolve with
them, and the Finning Eco-DriveTM training programme highlights the significant
fuel savings that can be achieved by embracing operator best practice, at the same
time enabling savings of up to 15% on fuel costs per year.
The one day instructor-led course explains the foundations and the background
of those components that contribute to and influence more fuel-efficient machine
operation.
Tarmac operators undertaking Finning’s
Eco-Drive training
“The training has instilled a culture shift into the everyday running of the business.
Energy, a topic we have talked about for years, is one of the issues at the forefront
of everyone’s thinking as they can see the financial and environmental benefits of
good practice.
“A great example of this is the competition that has now developed between
operators at sites to see who is the most fuel efficient, with the lowest cost per
litre, making a serious topic fun.
“It is this legacy that will ultimately keep on rewarding our investment, year on
year and from the response of operators, the training is something they will come
back to time and time again.”
Research has shown that simple techniques, such as reduced engine speeds and
correct machine positioning, can cut fuel consumption by up to 15 percent.
The company offers various other courses, some of which include a hands-on
application module where participants operate machines in a real-life environment
to practice new techniques and learn new skills, and can see real-time fuel burn
and productivity results.
CONSTRUCTION. POWER SYSTEMS.
www.finning.co.uk
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OUR CUSTOMERS
FLUID ANALYSIS & CONDITION MONITORING
RECYCLING PARTS AND FLUIDS
Through its Finsight service the company is able to compile fluid analysis data into
a comprehensive equipment solutions package.
Another service offered by the company with tangible environmental benefits is
its parts and fluids recycling.
The company’s state-of-the-art laboratory and analysis team together offer
specialised tests and expert diagnosticians that can analyse and interpret oil, fuel
and coolant samples from all types of equipment. The Finning fluid analysis service
provides information that keeps minor problems from becoming major repairs.
It helps customers to forecast equipment wear and manage component life. The
service then develops a complete equipment profile and history, which can be
analysed to evaluate equipment performance and increase used equipment value.
By regularly sampling and testing the fluids within components on Cat
equipment, potential problems are identified and addressed before they have
a chance to create a negative impact and become the cause of costly repairs.
CAT ‘REMAN’ COMPONENTS RE-BUILDING
Similarly, the life of coolants can be extended through the addition of an
inhibitor, which re-energises the coolant.
Great for the environment is the Cat Remanufacturing programme, which brings
end-of-life components back to same-as-new condition, thereby reducing waste
and minimising the need for raw materials to produce new parts. Through remanufacturing, a great contribution to sustainable development is made: by keeping
non-renewable resources in circulation for multiple lifetimes.
“Since First ScotRail Limited took on the
services of Finning UK back in 2004 we have
seen a dramatic reduction in service failures
of all our Class 156, 158 and 170 oil lubricated
systems. To date, we have not experienced a
catastrophic failure on any component that has
its oil analysed by Finning UK. Early prediction
of a failing system has ensured First ScotRail
Limited can operate a safe and more reliable
service for our passengers and allows early
planning of out of course component changes
should an indication be given of a failing asset.
Finning UK have and continue to provide an
invaluable solution to First ScotRail Limited in
managing the safe and reliable operation of our
assets.”
Phil Handford, Continuous Improvements
Manager of First ScotRail
In the case of oil, for example, the company’s work in this area means it can
optimise the oil-change period of a piece of equipment, typically extending the
life of the oil. This has a positive effect on the environment since both the
requirement for replacement oil and the impact of disposing of used oil is reduced.
In addition to optimising the oil-change period of a piece of equipment, the
company undertakes a procedure akin to ‘kidney looping’ in which harmful
materials are removed using a sophisticated filtering system.
Fluid Sampling
The remanufacturing programme is based on an exchange system whereby a used
component (a core) is returned and exchanged for a remanufactured product.
MACHINE CERTIFIED RE-BUILDS
The company calls this its ‘service exchange’ facility. It provides customers with an
off-the-shelf option for power train components that minimises machine downtime. Customers can exchange an engine for a remanufactured one, resulting in
fast turnaround and increased productivity for their machine.
The company supports the concept of sustainable development and procurement.
Complementing this ethos is the way in which Caterpillar core products are built
to be rebuilt. When most competitive models would require replacement, Cat
equipment can be rebuilt to deliver a cost effective ‘second life’ (approximately
30,000 hours) at a fraction of the cost of buying new.
A sustainable alternative to replacing a complete Cat engine, and of course a
cost-effective one, is to have it rebuilt. The company’s Component
Rebuild Centre (CRC) rebuilds full engines and components for a wide range
of applications including construction, power generation, industrial, marine and
offshore markets.
The company offers two rebuild programmes: either a ‘Certified Rebuild’, during
which the entire machine is rebuilt (including the power train) or a ‘Certified
Power Train’, which is a complete rebuild of just the power train. Partial
refurbishments in other forms can also be undertaken, negating the need to
adjust elements of the machine that are already running well.
Machine pre-rebuild
Technicians at the CRC are experts in component rebuild, from whole engines
to smaller jobs such as injector sets. The service they provide can result in
cost-savings of up to 60% when compared to the cost of a new engine.
Rebuilt components are provided with:
A like-new warranty
An original specification performance
An extended warranty
After a thorough inspection and evaluation and the automatic replacement of
approximately 7,000 parts, the customer is presented with a like-new machine.
Complete with a paint job, new identity graphics and a new serial/ product
identification number, the machine’s value is further increased with parts’
warranties and extended power train coverage. Indeed, the machine is even
rebuilt to more up-to-date specification standards.
During rebuild
With full Caterpillar Certified Rebuilds costing about 60% of the purchase price of
a new machine and taking around three months to complete, the process is both
manageable and cost effective.
Completed rebuild
CONSTRUCTION. POWER SYSTEMS.
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OUR CUSTOMERS
THE NEXT GENERATION OF INCREASINGLY
SUSTAINABLE PRODUCTS
“Stage IIIB” is EU legislation that requires diesel engines to reduce the effects on
the environment of exhaust emissions. Introduced in 2012, the new legislation
applies to engines rated 56 ≤ kW < 130. The new regulations require the
reduction of particulate matter (PM) and nitrogen oxides (NOx), and they also
regulate emission levels of hydrocarbons (HC) and carbon monoxide (CO).
Cat Stage IIIB engine
To comply with this new round of emissions standards, and to achieve the next
level of emissions reduction, Caterpillar has advanced existing technologies and
added new ones, even working with an oil company in order to develop a more
sustainable solution in the form of a specific oil to accommodate future
requirements. This means that Finning is now able to provide equipment achieving
greater long-term environmental and economic performance.
Caterpillar’s new Stage IIIB engines are expected to have an improved fuel
efficiency of up to 5%, with NOx and PM emissions reduced by 50% and 90%
respectively. Not only are the new engines compliant with the new regulations,
but they have been assessed as being ‘best in class’.
Craig Cook, his wife and new baby
MAKING A LIFE-SAVING DIFFERENCE FOR UK SOLDIERS
Caterpillar has been able to achieve all this due to the development of four core
technologies in their engines, these being:
2012 will be remembered as the year when the lives of two soldiers caught in
explosions in Afghanistan were saved by the high standard of our equipment.
1) Powerful electrics that have been developed to operate with a high degree of
precision increasing efficiency.
2) Caterpillar’s next generation fuel system, which produces clean, efficient fuel
consumption by burning fuel as a highly pressurised mist injected in precise
multiple shots, thereby reducing nitro oxide and soot.
3) An innovative air management system that optimises airflow to increase
performance and reduces nitro oxide with Caterpillar’s Nitro Oxide
Reduction System.
4) And finally, Caterpillar’s durable after-treatment system filters and cleans
exhaust fumes.
Daniel Boden and Craig Cook had been undertaking important engineering duties
when they were hit in separate incidents by improvised explosive devices (IEDs).
If their Finning supplied Cat 434E backhoe loader and Cat 938G wheel loader had
not been up to the required protection levels, and had not been modified by our
specialist Finning Defence facility engineers, there would have been a very unhappy
outcome for the two soldiers. As it was, they were able to walk away from the
incidents unscathed.
On returning to the UK, the two soldiers took the trouble to visit us to thank our
employees for the machines that had saved their lives.
“When we heard about the IED incidents we were very shocked and at the same
instant, very relieved to hear that the soldiers operating the machinery were okay.
Although we work at protecting equipment for the MOD every day, you never
actually want the operators of the machines to be attacked in this way.”
Alan Hunt, Finning Defence Manager???
“As Craig’s wife I would like to say a BIG thank you for the kit you supply the
army. If it wasn’t for you, I and my unborn baby would have lost a husband /dad. So
thank you from the bottom of my heart.”
Michele Cook
“I owe you at Finning many thanks .. people like yourselves with an MOD contract
are the unsung heroes making our lives out here that much safer.
“The people at Finnning have given me future faith to go out on further patrols in
the machines, knowing that if it were to happen again your machines are the safest
place to be. And to finish off, I would like to thank you from the bottom of my
heart. Because of your hard work I can go home to see my wife and the birth of
my first child. I really can’t thank you enough.”
Craig Cook
CONSTRUCTION. POWER SYSTEMS.
www.finning.co.uk
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OUR CUSTOMERS
SUSTAINABLE POWER SOLUTIONS
PROVIDING CRITICAL BACK-UP GENERATION FOR
HOSPITALS
INNOVATIONS IN THE WIND, MARINE AND
OIL & GAS MARKETS
Un-interrupted power supply in the event of a mains failure is critical for a hospital.
For many years Finning has been providing Caterpillar based mission critical power
systems to facilitate emergency, prime and standby power generation for hospitals
all over the UK.
Wind Power
Finning Fluid and Condition Monitoring Service already provides a range of
services to the Wind Energy market, with customers including EDF Energy and
RWE Energy. Finning is now extending its service offering to both onshore and
offshore wind farms via retrofitting vibration, oil quality and particle sensors in the
drive train for continuous remote monitoring 24/7. This service will allow
predictive maintenance activities to be planned by Finning on behalf of the wind
asset owner, thus minimising production losses and supporting the assets’
durability. Finning’s repairs and rebuilds will enable wind turbines to move into
second and even third life rather than having to go through the costly process of
replacement or repowering.
Finning is thereby putting at the disposal of the Wind Energy market its
considerable repair and overhaul services capabilities. Maintenance will include
all of the components in a wind turbine such as rotor, hub, main shaft, drivetrain
including couplings and dampeners, all bearings, gearbox, hydraulics, cooling, pitch
systems, generators, switchgear, transformers, breakers, power converters, nacelle
positioning, electronic controllers, cables and electrical panels, bolt torqueing,
safety systems, etc.
The government’s ‘Renewable Obligation’
places a responsibility on licensed electricity
suppliers in the United Kingdom to source an
increasing proportion of electricity from
renewable sources or pay a penalty. By 2015
this proportion will have increased to 15.4%
and in 2020 to 30%. Wind power is the largest
renewable source of electricity in the UK.
This means that Wind Turbine OEMs, energy
companies and consortium owners, plus
existing O&M service providers will need
more and more assistance in optimising wind
energy production over the next few years.
Innovation
Dynamic Gas Blending technology enables
existing diesel engines to run on 70% gas,
saving fuel, reducing emissions and lowering
operating costs.
Assisting Finning in the transition to the new market is the company’s current
capabilities and presence. Finning is already a world-leader in the supply of power
system solutions for the oil and gas industry, construction, mining, quarries, rail, and
marine vessels of all sizes.
Dynamic Gas Blending
Meanwhile, with new legislation decreeing that gas on rigs cannot be flared (burnt
off) Cat has developed its own, unique Dynamic gas Blending technology for
drilling and production engines. For example, this enables existing 3500 series
diesel engines to run on up to 70% gas and has the capability to adapt to incoming
fuel quality and pressure.
Emissions Upgrade Kit
With over 30 years of experience in creating bespoke solutions for the oil and
gas industry, Finning is a leading authority on international emission standards and
compliance.
Oil and gas applications around the world are required to meet local and
international emission regulations which require different products for offshore
and land based applications, with the additional requirements to operate in
hazardous areas. Finning’s bespoke solutions are engineered to meet, and in many
cases, exceed all of these requirements.
Finning offers a Cat Performance Upgrade Kit for select offshore 3500 engines,
which helps to achieve emissions compliance and provide many operational
benefits. The kit enables engines to be converted to EPA equivalent Tier 2
configurations.
www.finning.co.uk
26
In the event of a mains power supply disruption, UPS systems are designed to
switch on automatically so that mission-critical standby power can be provided.
In the case of operating theatres, for example, this means no interruption of vital
work – a service proven to save lives.
These types of mission critical systems are designed to be failsafe, and Finning’s in
house commissioning team is rigorous in its testing procedures to ensure it can
provide twenty four hour, permanent back-up.
From 50 kW of portable standby power to larger turnkey generating plants of
50MW and more, solutions are supplied as complete bespoke engineered or
packaged solutions tailored to individual requirements.
Queen Elizabeth Hospital, Birmingham
For these critical applications where no break in power must be achieved, UPS
systems and switchgear are integrated into Finning’s generator systems, Finning
developed software is used to analyse site conditions and evaluate real time load
requirements, including motor starting and nonlinear loads.
Finning’s extensive experience in this area enables the company to recommend the
best generator and system configuration for the client’s application.
A great example of some of the work done in this area recently by Finning is
that of the Queen Elizabeth Hospital, Birmingham. This £560m new super
hospital required a turnkey solution. Finning provided 12MVA of standby power,
high voltage switchgear, a power management system and the design and erection
of a bespoke Finning designed energy centre to house generator sets, control
systems and switchgear. The company project managed the entire scheme from
initial conception with the client through to design, construction and fit out of the
energy centre shell and system commissioning and testing. Finning subsequently
provide operation and maintenance services and 24 hour back up to the facility
365 days a year.
In the event of a mains failure, the system will prioritise critical loads, shedding and
restoring power supplies as necessary. With 10 substations around the site, it can
also reconfigure the HV ring main so that power reaches critical areas in the event
of a ring circuit fault.
Finning has worked on numerous PFI projects with large main contractors. Other
work has also included projects with Norfolk and Norwich Hospital, Leeds
General, Leeds St James, Bristol Royal Infirmary, John Radcliffe Oxford,
Some hospitals using Finning Cat systems utilise installed generation equipment to
operate STOR (short term operating reserve) contracts with National Grid. This
allows facilities managers to generate an income from the assets and has the added
benefit of testing the equipment on a regular basis. Systems are designed to always
prioritise the requirement of the hospital systems over power export, ensuring
reliability and security of critical supplies.
“Lorem Ipsum ipsum dolor sit amet, CONSTRUCTION. POWER SYSTEMS.
consectetuer adipiscing elit, sed diam
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OUR COMMUNITIES
THE COLDEST JOURNEY ON EARTH…
Finning Managing Director Neil Dickinson commented on the importance of safety
for the team: “From the start of our involvement in the expedition, the first
priority for Finning and the ice team has always been safety. When you are trying
to complete something as challenging as this journey, you never know what you
may encounter. Even with years of meticulous planning, when you are faced with
terrain as severe as the crevasse field the team has encountered and in complete
darkness, you have to assess the risk and make the right decision for the team and
the expedition as a whole. Despite the change in the expedition’s focus, we must
not forget what record breaking accomplishments both man and machine has
made so far and we should remain extremely proud of the team’s achievements.”
2012 presented an unique and extraordinary opportunity for our company to
become involved and support one of the most exciting expeditions ever – the first
ever winter crossing of Antarctica, led by the world’s greatest living explorer Sir
Ranulph Fiennes. Dubbed the ‘Coldest Journey on Earth’ the expedition was to be
made up of a six man crew, which included two of our highly trained engineers,
Spencer Smirl from Finning Canada and Richmond Dykes from Finning Northern
Ireland.
As one of the main sponsors of the expedition, we have supplied the team
with two specially modified Cat D6N Track Type Tractors, which will pull two
specially engineered living and working cabooses plus a baggage train across the ice
in temperatures as low as minus 70 degrees centigrade. The role of Spencer and
Richmond, is to operate and maintain the highly modified track type tractors, the
driving force behind the expedition.
“When it came to starting the planning for
the challenge, many years ago, I knew the
key to success was having the best possible
equipment and support available. I approached
Finning, and …..together we identified the Cat
D6N dozer as the ideal machine as the driving
force for this expedition.”
Sir Ranulph Fiennes
“It’s amazing to think that the part I play in
this expedition could help to determine the
climate change argument. I feel it is a once in a
lifetime opportunity that will test man and machine to the limits. Knowing I am going to be
one of those people making sure the machines
are working correctly, is a huge responsibility,
but one I am excited to take on.”
Spencer Smirl, Finning Engineer
”This is the ultimate engineering challenge as
no machine of this type has ever been exposed
to these extreme temperatures and this harshest of environments.You have to consider how
every single component is going to operate,
assess the potential issues to man and machine
and create the safest possible solutions.”
Andy Thomas, Finning Design Engineer
Richmond Dykes & Spencer Smirl
For the two years prior to the expedition the Finning design team and specialist
engineering teams designed and engineered hundreds of modifications to enable
the machines to operate in the harshest of environments.
Departing from London in December 2012, the expedition team, supported by
patron HRH Prince Charles, set sail for Antarctica via Cape Town, to endeavour to
break the last remaining polar challenge to cross Antarctica during winter, travelling
2,000 miles between 21st March and 21st September 2013. In doing so, the expedition team aimed to raise £10 million for “Seeing is Believing” – a global initiative
that helps to tackle avoidable blindness around the world and undertake important
scientific and environmental research, particularly focused on gathering evidence in
relation to global climate change.
The science projects the Coldest Journey team undertook can be split into
biological, hydrological, glaciological and human sciences. The key projects
undertaken in summary were:
Snow Dynamics & Moisture Transport
Capturing chemical (water isotope) and photographic data on changes in snow
precipitation, drifting & surface features.
The Winter Crossing
Bacteria in the Extreme Cold
Recovery of snow/ice samples to document the biology of potentially unique
cold-tolerant micro-organisms that can survive in this extreme environment.
After arriving safely in Antarctica in January, news followed in late February that Sir
Ranulph Fiennes would have to withdraw from the expedition due to a severe case
of frostbite. Despite this set back, the Coldest Journey expedition team, unanimously elected to continue with the crossing under the leadership of Traverse
Manager Brian Newham.
The winter crossing began on 21st March as planned, setting off from the North
coast of Antarctica to commence the 2,000 mile journey in months of near darkness, crossing crevasse zones via the South Pole and on to the south coast to complete the crossing by 21st September 2013. Little did we know at that point, that
by June the nature of the severe crevasse field the team encountered would force
them to reconsider and change plans for the expedition. At the time Sir Ranulph
Fiennes commented on the decision:
“Having previously crossed a known crevasse field, the team were hoping to recover the time lost in navigating through this challenging terrain. With the ground
penetrating radar and the Cat D6Ns setup for crevasse fields, we knew the team
would be able to get through, but the time needed to do this safely would mean
they could not meet our goal of crossing during the six month Winter Equinox.
The team has therefore made the decision to change the focus of the expedition
by moving away from the crevasse field and remaining at high altitude. This will
allow valuable educational and additional scientific work to be carried out, provide
important information for the design of future cold weather vehicles and support
on-going fundraising for our charity ‘Seeing is Believing’”.
Following the decision to no longer progress across Antarctica in search of the
world record, the Coldest Journey team spent three months on the Antarctic
plateau waiting for the harshest extremes of the winter weather to subside and
the daylight to return in preparation for the return journey. By over-wintering high
up on the Antartic plateau, this gave the team the unique opportunity to
collect invaluable date for the many educational and medical organisations
worldwide who have requested research activities of the team.
Measurement of the Dynamics of Coastal Antarctic Ice
Sheet Surface Motion
The naturally slow coastal-bound progress of the ice sheet has been extensively
modelled. The team will monitor surface motion to test the model predictions
using a precision GPS backed up by repeated GPS observations throughout the
period the team stays at its location.
Weather Observation Website
Cat D6N Track Type Tractor
Meteorological data will be posted on the Met Office Weather Observation
Website - (WOW) (http://wow.metoffice.gov.uk), for use by schools and others
interested in monitoring the weather at the site.
White Mars Project – Human Exploration Analogue Research
Similarities exist between the conditions humans encounter on a winter Antarctic
expedition and those found in space. The objectives of this project, which is made
up of around 20 different components, are to examine the physiological and
psychological effects of both acute, intermittent exposure to extreme cold and
chronic exposure to loss of the day/night cycle, low oxygen levels of the Polar
plateau and stresses of living and working in a small group in a hostile, threatening
setting. The studies include assessment of nutrition and hydration status,
measurements of circadian hormonal changes, and monitoring of sleep patterns
and changes in mood and motivation.
CONSTRUCTION. POWER SYSTEMS.
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OUR COMMUNITIES
FINNING TARGETS - ENERGY, WASTE AND
CO2 EMISSIONS
COMMUNITY SCHEME
Through our community scheme, we actively encourage our employees from
across UK and Ireland to engage with us in supporting our local communities
Minimising the impact our activities have on the environment lies at the heart of
our Environmental Policy. And there are several areas in which the business has set
itself some keen targets to be achieved over the next few years.
Employees can apply to take up to eight hours paid leave per year to undertake
voluntary work for the benefit of their community. This initiative is a great way of
being able to combine full-time work commitments with being a good Samaritan.
This can include activities such as helping with local environmental projects,
mentoring a student, helping to makeover a community building or supporting
primary school children with reading.
Finning Community Scheme
The table below details some of these key goals.
SUPPORTING WILDLIFE & BIODIVERSITY
We see it as our duty to try wherever possible to enhance the natural
environment for the benefit of wildlife and biodiversity at the sites on which we
operate. To this end, we are compiling biodiversity plans for each location with a
broad variety of aims, from creating an orchid-rich meadow site at Aberdeen to
growing a beech hedge from naturally indigenous species at Llantrisant in Wales.
Meadow at Aberdeen Branch
2013 Achieved
2015
Waste
50% recycled
60% recycled
Energy
6.5% reduction
10 - 15% reduction
C02e
Emmisions
Reduced by one tonne
per employee
Reduce by one to two
tonnes per employee
The business is already moving in the right direction: we are very pleased to be
able to report a reduction of 400 kg in CO2 emissions from 2010/11 to 2011/12.
Other projects include the installation of bat and bird boxes, together with a
mowing regime to identify indigenous species in order to protect and nurture
them effectively. Finning Aberdeen branch received a certificate
of excellence in recognition of the quantity of waste
wood supplied to Wood RecyclAbility Ltd, a
community business which provides a working
environment for vulnerable adults, through the
manufacture of wooden wildlife products
such as the bird and bat boxes.
Vehicle Fleet
Our vehicle fleet is responsible for approximately two thirds of our CO2
emissions, which is why we have introduced a number of measures in this area of
our operations.
The first of these is called ‘Lync’. Lync is a piece of software, which is similar to a
business version of skype since it negates the need for users to travel, and instead
allows them to communicate with each other through their computers. The
system is ideal for small groups or for one-to-one communication. Reducing the
need for road travel is obviously one excellent means of reducing carbon
reductions from our vehicle fleet and reducing risks encountered while driving.
We have also reconfigured the mix of vehicles in the fleet, which has improved
emissions immensely. During 2012 Masternaut trackers were fitted to our entire
commercial fleet so, going forward, we are able to monitor real time movements
of our vehicles, with the aim of bringing benefits in terms of reduced fuel
consumption, better fuel efficiency and safer driving practice.
Deer at Aberdeen Branch
We have also reconfigured the mix of vehicles
in our fleet, which has improved emissions
immensely.
For example, one of the key successes within our Central East region was the
increase in the number of miles per gallon (MPG) achieved for the region’s service
vehicle fleet. This was as a result of a change in driving style by the engineers,
encouraged by the visibility of our Continuous Improvement metrics which
created some competition and discussion within the team. The region saw an
increase from 22MPG to 24MPG - resulting in a forecasted fuel saving of around
£30,000 for 2013.
We have also introduced on-line driver licence checking as standard for all our
employees.
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OUR COMMUNITIES
OUR FAMILY
NEW AUTOMATED METER-READING EQUIPMENT
Energy Saving Success at our Winsford Branch
Being part of the UK’s Carbon Reduction Commitment Energy Efficiency Scheme,
the business is committed to reducing its energy consumption in all areas. Indeed,
we have set a target of lowering our annual energy bills by approximately 15-20%.
Helping to reach this goal is an initiative launched in March 2012 involving the
installation of automated meter-reading equipment at all of our sites. This enables
us to measure our gas and electricity usage every half hour. We are engaged
with independent consultants in order to collate the data provided by these
measurements, and to ensure that each site receives appropriate, bespoke advice.
In addition, at our Cannock headquarters sub meters have also been installed,
which give zone by zone details of energy consumption.
Finning UK & Ireland sell and lease Caterpillar
manufactured and complementary equipment and
provides customer support throughout England,
Wales, Scotland, Ireland, Republic of Ireland and the
Channel Islands.
Damar Group has proudly established itself as a truly
multi-disciplined service provider, delivering civil,
mechanical and electrical engineering, design and
construction.
Having the UK dealership rights for the Komptech
brand, we sell and service the full range of shredding,
separation and composting Komptech equipment.
DiPerk is the sole authorised distributor of Perkins
engines in Great Britain and the largest distributor in
the world.
Finnpave specialises in providing the ultimate range of
product and service solutions for business operating
in the surfacing industry.
Rollo Power Solutions is a long established business
which specialises in the sale, servicing and support of
power solutions to the marine, offshore and power
generation industries.
WASTE DISPOSAL
Correct waste disposal is a priority for us. We select very carefully those
suppliers with whom we hold contracts to handle our hazardous and
non-hazardous waste, and each branch of the business has access to these
preferred suppliers. All waste produced by the business that is recyclable is
recycled accordingly.
From May 2012 all of our Team Leaders have been required to attend the
Chartered Institute of Waste Management’s waste awareness course.
Segregated waste disposal facility
Employees have access to centralised bins, and the aim of the business is to
minimise what is sent to landfill. All waste produced is segregated , with the vast
majority of the waste being recycled and the remaining waste is treated in energy
waste plants. Of course, our suppliers handling hazardous waste do not send
anything to landfill, and a large percentage of it is recycled.
The business is fully compliant with the current UK regulations on packaging.
We follow government legislation which means calculating all of the packaging
we use, and providing the Environment Agency with this information every year.
ENGINEERING DEVELOPMENT TRUST
Finning has worked in partnership with the Engineering Development Trust (EDT)
for over two years. The Engineering Development Trust is the largest provider of
STEM (Science, Technology, Engineering and Mathematics) enrichment activities for
UK youth.
We support the EDT ‘Year in Industry’ scheme where over the last two years
we have recruited four undergraduates to work with us for a year during their
university studies. The undergraduates have been placed at our head office and also
some of our branches.
As well as the Year In Industry scheme we are also working with EDT and
Staffordshire University Academy to support a small group of 16 – 18 year old
students. This group have been tasked with solving an engineering problem. We
have one of our employees and YINI students mentoring and supporting the
project over an 8 month period. The desired outcome from the programme is
for the students to enhance their engineering skills through practical application
working in a cross-functional team environment.
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