Taxation vs Growth - Hotel and Restaurant Association of Northern

Transcription

Taxation vs Growth - Hotel and Restaurant Association of Northern
HRANI
Hospitality
Volume - X Issue-III October 2013 • `30
An official magazine of Hotel & Restaurant Association of Northern India
Hospitality Industry
Taxation vs Growth
Publisher’s Note
Dear readers,
With the Ministry of Tourism all set to increase the total number of hotel rooms to 190,000 (approx.) in
star-category from the existing 110,000 (approx.), the Indian hospitality industry is today standing on
the threshold of a massive supply boom. While some fear a situation of demand-supply misbalance,
others feel that the growing supply will create its own demand. Well, whatever the future holds only
time will tell, but in the meantime, do keep reading our quarterly HRANI Magazine and let us know
your feedback on the same.
Ravi Sharma
EDITOR’S
note
Dear readers,
[email protected]
Under the tourism umbrella,
hospitality is a ripening field, fast
blossoming and branching out
of the tourism tree. With over 50
billion expected to be invested
in the growth of Hospitality
sector in India, there seems to
be no stopping the growth of the
Hospitality Industry growth now.
With the massive expansion taking
place in the hospitality industry,
more
international
hospitality
chains setting foot here and MICE
segments exploring the hidden
potential of tier 2 and tier 3 cities,
the hospitality sector is all set to
boom and grow in the coming
times.
Here in this issue of HRANI, we
have tried to bring you an overview
of the hospitality development in
the northern region of the country.
From hotel reviews to food reviews,
new launches, elaborate interviews,
short news, we bring it all to you.
contents
• A look at the numerous activities at the HRANI in the last quarter – Pg 6
• All is well in Mussoorie, stay at the Fortune Savoy – Pg 14
•
Read on about the latest news from the hospitality industry – Pg 24
•
New hotels that came up recently – Pg 28
•
Various states in India are undertaking plenty of initiatives to boost tourism – Pg 30
•
Who moved where? Know in our appointments section – Pg 40
•
If you are unable to go on long vacations, here’s a list of some weekend getaways – Pg 44
•
Know what your stars say about you in our Astro Speak column– Pg 46
Happy Reading!
Priyanka Saxena Ray
[email protected]
HRANI Hospitality Volume X Issue III
Team Sampan
Editor-in-Chief : Ravi Sharma ([email protected])
Group Editor : Priyanka Saxena Ray ([email protected])
Senior Reporter : Subani Saxena
Designer : Shivnath
HRANI representative on the editorial board
Secretary General : Renu Thapliyal
Regd Off: 406/75-76, Manisha Building, Nehru Place, New Delhi-110019
Ph: 011-26468103, 26433590 Email: [email protected] Web: www.hrani.net.in
For advertisement related queries contact: 011-41076690, 09560264441 Email: [email protected]
HRANI Magazine is published, edited and printed quarterly by Sampan Media on behalf of Hotel & Restaurant Association of Northern India and published from:
Sampan Media Pvt. Ltd., 124, 3rd floor, Shahpur Jat, Opp. Siri Fort Auditorium, New Delhi – 110049, Ph: 9560264443, [email protected]
The publishers regret that they cannot accept liability for error or omission contained in the publication however caused. The opinions and views contained in the publication are not necessarily
those of the publishers. Readers are advised to seek specialist advice before acting on information contained in the publication, which is provided for general use and may not be appropriate for
the reader’s particular circumstances.
HRANI Hospitality | October 2013
3
Message
President’s message
It is high time that the Government should
implement nationwide goods and service tax and
further trim fuel to give boost to the sector.
Dear Colleagues,
I
feel elated writing this message as the 2nd
HRANI Convention has been fixed for
October 27 – 28, 2013, and will be taking
place at the very plush Pullman Gurgaon
Central Park, Gurgaon. I hope not only to get
a good attendance of industry people at the
convention but to also address the growing
concerns of our fraternity.
The theme of the Convention is titled as
‘Hospitality Industry-Shaping the Future
Growth’. The convention will be inaugurated
by Shri Bhupinder Singh Hooda, Hon’ble Chief
Minister of Haryana, while Shri Parvez Dewan,
Hon’ble Secretary Tourism, Government of
India will be joining us. We will also be blessed
by H.H. Sri Sri Ravi Shankar with an exclusive
session on second day i.e. 28th October, 2013.
The early bird discount on the registration
can be availed till September 30, 2013 and I
anticipate your active participation and cordial
support in all our endeavours. I am also
delighted to share with you, the solidarity in
our fraternity and the fact that we as an industry
always come together to collectively fight a
concern. FHRAI and its regional associations
HRANI, HRAWI and SIHRA recently made a
contribution of `52 lakh towards Uttarakhand
Chief Minister’s Relief Fund. We at the
associations are committed to playing a role
in nation building by providing assistance to
those most in need of a helping hand, through
our own initiatives as well as in partnership
with the Central and State Governments.
Tourism serves as a pivotal driver of
sustainable economic growth and employment
generation in Uttarakhand. Though the
sector has now been dealt a severe blow, at
this juncture, we request the Government to
prepare an action plan and give comprehensive
relief package to the Uttarakhand industry
to overcome the adverse impact. We, at the
HRANI promise to extend our full support to
4
HRANI Hospitality | October 2013
the Government to ensure that Uttarakhand
steadily returns to the high growth trajectory,
which had been previously envisioned.
The industry is facing the challenges which
prove to be a limiting factor in its all growth.
Both the Central & State Governments have
been constantly taxing the industry in form of
Luxury Tax, VAT, toll taxes on transportation
and Service tax. Tax collection and its utilization
are very crucial for any economy, but the basis
of taxation has to be simplified and justified to
all concerned. We also have issues with TRAI
over fixation of Broadcasters.
The agenda is broad but open to all. Let
us all work together towards achieving our
ultimate goals with a united team and cordial
work culture.
I take this opportunity to inform all of
you that Ms. Renu Thapliyal Asst. Secretary
General has been promoted as the Secretary
General of HRANI w.e.f. September 27, 2013
and has been entrusted with the above task.
Please join me in wishing her the best in
her new assignment & challenges.
It is high time that the Government should
implement nationwide goods and service tax
and further trim fuel to give boost to the sector.
You must be aware that ten national hotel and
tourism industry bodies have come together to
form a NASSCOM-styled tourism association
called Federation of Associations in Indian
Tourism and Hospitality (FAITH).
FAITH has been formed with a aim to
address and collectively brainstorm on the
macro dynamics of the industry to ensure
tourism gets its rightful place in
India’s growth story.
FAITH is being headed by
Mr. NakulAnand as President
and its working committee
for the year 2013-14 has
been formed. We hope
that FAITH intended as
‘one common voice’
for the industry, will
be successful to take
up critical tourism
issues with the
Government.
Garish Oberoi
President
Message
SECRETARY’s message
Tourism is an intensely competitive business
worldwide and a tourist has multiple choices
to visit internationally.
Dear Friends,
T
he month of June was quite
unfortunate
for
Uttarakhand
which is one of the states under the
command area of Hotel and Restaurant
Association of Northern India. The state
has been adversely hit by the natural
disaster causing heavy loss of lives,
infrastructural and economic activity.
Many of the prominent pilgrimage
destinations have been affected due this
heavy devastation and state is under the
process of recovery as relief work is going
on in all dimensions to bring the state in
the normal shape.
Tourism is an intensely competitive
business worldwide and a tourist has
multiple choices to visit internationally.
destinations, yoga and meditation, rural
tourism, medical tourism, film tourism,
adventure tourism, besides having many
overseas tourist offices for this purpose,
yet we believe that State & Central
government including all other service
providers have to perform collectively in
coordinated manner and change our attitude
accordingly, to accept this fact positively,
otherwise the growth of inflow can never
match with the others even small South East
Asian Countries.
HRANI is committed to abide
by its role & responsibility
towards the overall growth of
tourism.
Though we have multiple plans to
promote tourists inflow through MICE
Gurvinder Juneja
Hony
Secretary2013
HRANI Hospitality
| October
5
HRANI News
Guest Service Gold
Seminar-a great success
A seminar on Guest Service Gold was organised recently at KK Royal Hotel, Jaipur in association
with Hotel and Restaurant Association of Rajasthan (HRAR) and American Hotel and Lodging
Educational Institute (AHLEI).
A
moment of Guest Service ‘Gold’ does
not involve one particular skill, character
trait or talent. Rather, it is about engaging
your guests, unlocking what they want or need, and
connecting with them to make their stay unique. It
is a combination of vital elements which creates a
level of guest service above & beyond the ordinary
and which will immortalise the property in the minds
and hearts of your guests … forever.
Golden rules of
Guest Service
• Authenticity - keeping it real
• Intuition - read the need
• Empathy - use your heart
• Champion - be a guest hero
• Delight - provide a surprise
• Delivery - follow through
• Emotional connection
Mr. Kamal Manaktola, Regional Director North & East India, AHLEI taking the seminar
The Guest Service Gold Seminar in Jaipur was
and Hemant Mittal in association with the Hotel
conducted by Kamal Manaktola, Regional Director
and Restaurant Association of Rajasthan (HRAR).
North and East India, American Hotel and Lodging
A certificate from AHLEI was awarded to all
Educational Institute (AHLEI) and more than 45
participants by Shri Rakesh Shrivastava, Hon’ble
participants attended the same with full vigour. The
Principal Secretary to the Tourism Minister of
event was organised with the help of Ajay Agarwal
Rajasthan and Sunil Gupta, President, HRAR.
Mr. Sunil Gupta, President, HRAR welcoming the Chief Guest Shri Rakesh Shrivastava, Hon’ble Principal
Secretary to the Tourism Minister of Rajasthan
6 HRANI Hospitality |
October 2013
Chief Guest Shri Rakesh Shrivastava Hon’ble Principal Secretary to the Tourism Minister of Rajasthan and
Mr. Sunil Gupta, President, HRAR awarding to a participant. Also seen Mr. Hemant Mittal, MC Member, HRANI
(at podium); Mr. Kamal Manaktola and Mr. Ajay Agarwal, MC Member, HRANI
HRANI News
A Noble Gesture
HRANI contributes to Uttarakhand
Chief Minister Relief Fund
H
RANI and its parent body FHRAI along
with other two regional associations
HRAWI and SIHRA made a contribution
of Rs. 52 lacs towards Uttarakhand Chief Minister’s
Relief Fund.
In the Presence of the Uttarakhand Tourism
Minster, Madam Amrita Rawat and Dr. Umakant
Panwar, Secretary, Tourism, a delegation led
by Garish Oberoi, President HRANI and Vice
President, FHRAI along with Praveen Sharma,
Jt. Hony Secretary, HRANI, M D Kapoor, SG
FHRAI and Sandeep Sahney, Manu Kochar,
Shailesh Karanwal met Uttarakhand Chief
Minister Shri Vijay Bahuguna to present the
cheque to aid the relief work in the disasterstruck state.
Commenting on the situation in the state, Garish
Oberoi said: “Our hearts go out to the bereaved
families and those who have been displaced from
their homes due to the tragic natural calamity in
the state of Uttarakhand. We remember them in our
thoughts and prayers. The nation now faces the task
of rebuilding and reconstruction in Uttarakhand,
while continuing to provide relief and care to
those who are still suffering under the impact of
this tragedy. We at the association are committed
to playing a role in nation building by providing
assistance to those most in need of a helping hand,
through our own initiatives as Well as in partnership
with the Central and State Governments.”
Uttarakhand is one of the nine states under the
command area of Hotel & Restaurant Association
of Northern India and therefore, it was reiterated
by S M Shervani, Chairman, Hill State Committee,
HRANI and Treasurer FHRAI that the associations
must come forward to contribute for this noble
cause.
Mr. Shervani added: “Tourism is the backbone of
Uttarakhand and we are hopeful that the Government
will give us relief packages to reinstate the tourism
so that Uttarakhand is back to its glory in future.
He said that though some parts of Uttarakhand
were affected but the media hype even took away
the business from Mussorie, Nainital Corbett etc
and that too in the main season. He reiterated that
the above areas were safe and tourists could visit
them. He appreciated the efforts being made by the
Uttarakhand tourism in publicising the fact.
(L-R) Mr. Manu Kochhar, Mr. Praveen Sharma, Mr. Garish Oberoi, Dr. Umakant Panwar, Mr. Vijay Bahuguna, Madam Amrita Rawat, Mr. Nav Prabhat, Mr. Sandeep Sahney, Mr. Shailender Karanwal and Mr. M.D. Kapoor
HRANI Hospitality | October 2013
7
HRANI News
HSRT’s batch
gets certified at DIHM
The Certification ceremony
of the third batch of Hunar
se Rozgar Tak through hotels
was held at Delhi Institute of
Hotel Management (DIHM),
Lajpat Nagar, New Delhi. The
certificates and honorarium
were awarded to over 92
candidates, who had successfully
completed 6-8 weeks skill
development course in cookery,
bakery, housekeeping, utility and
service at various hotels of Delhi
and NCR.
S
peaking on the occasion, Garish Oberoi,
President, HRANI and Vice President,
FHRAI highlighted that the scope is endless
in the field of hospitality. “Schemes such as HSRT
definitely give students an opportunity to learn basic
skills required for the elegant hospitality industry”
outlined Garish Oberoi. Oberoi congratulated the
candidates for successfully completing the course
and thanked all the hotel members for their active
participation in the scheme.
Garish also appreciated the hard work and
efforts of Ravi Prakash, Principal, DIHM and his
team for their contribution in taking the scheme
to newer heights. Highlighting the key feature
of scheme Ravi elaborated, “The selection of
Garish Oberoi awarding the students with certificate and honorarium
8 HRANI Hospitality |
October 2013
(L-R): S P Kamera, Sunita Barihog, Ravi Prakash, Garish Oberoi, Renu Thapliyal & Anita Sood
candidates is done by a duly constituted committee
and are trained for 6-8 weeks. Upon attaining 90 per
cent attendance and after taking exam the candidates
are paid honorarium besides a set of uniform, tool
kit, study material, certificate and duty meals. An
amount of `2000 is also reimbursed to outstation
candidates.”
Ravi Prakash thanked Garish Oberoi and
Renu Thapliyal ASG, HRANI for all support and
cooperation extended to DIHM. The participating
hotels included renowned brands such as Vivanta By
Taj, Jaypee Group, Ramada Hotel, Gurgaon, Hotel
Leela Palace, Lemon Tree Hotels, Red Fox Hotel,
Hotel Blue Stone, Crowne Plaza, Gurgaon, The
Imperial, Sarovar Portico, Surajkund and Vaishali,
HSRT candidates at DIHM
Hotel Alka, Park Plaza, Faridabad and Vivanta by
Taj, Surajkund.
S
cope is endless in the field
of hospitality. Schemes such
as HSRT definitely give students
an opportunity to learn basic
skills required for the hospitality
industry Garish Oberoi
-Garish Oberoi
HRANI News
Cohesive Interface
Meeting with
Ms. Amrita Rawat
Hon’ble Minister
for Tourism,
Government of
Uttarakhand
A delegation led by Mr. Garish Oberoi,
President HRANI met Ms. Amrita
Rawat to discuss the revival of tourism
in the state.
(L-R) Ms. Renu Thapliyal, Mr. Pawan Agarwal, Mr. Garish Oberoi, Sh. B.S. Hooda hon’ble
Chief Minister Haryana, Mr. Rajindera Kumar and Mr. Bharat Aggarwal
Meeting with Sh. B.S. Hooda,
Hon’ble Chief Minister,
Haryana
A delegation led by Mr. Garish Oberoi, President HRANI alongwith
Mr. Rajindera Kumar, Mr. Bharat Agarwal and Mr. Pawan Agarwal
met Sh. B.S. Hooda, hon’ble Chief Minister, Haryana and extended
invitation for 2nd HRANI Convention.
Mr. Hooda has been very kind to accept our invitation and will be
inaugurating the convention.
HRANI Hospitality | October 2013
9
Cover Story
The challenges of the growing
tourism and hospitality industry
The Government of India needs to work towards meeting the critical demands of the tourism
industry that contributes an estimated `94, 487 crore towards foreign exchange, around 6.4 per
cent to the GDP and 7.8 per cent towards total employment.
I
ndia is one of the top tourism destinations
in Asia, according to a CNN global travel
survey. The country has received 3.3 million
foreign tourists during the period January to June
2013. The WTO (World Travel Organisation)
predicts that India will receive 25 million tourists
by year 2015. The Indian tourism sector needs an
urgent image makeover and higher investment
in infrastructure, including through publicprivate partnership (PPP) mode to capitalise
on opportunities provided by overall growth in
world tourist arrivals, according to the Economic
Survey 2012-2013.
Serious challenges
With the currency falling, soaring inflation
increasing debt compounded by natural
disasters, the fiscal situation seems challenging.
The hotel sector is inherently capital intensive
and especially sensitive to the cyclical volatility
in the economic and business environment. In
recent years, we have seen project costs rise
manifold, driven primarily by the exorbitant
price of land in our cities. A multitude of
external factors, such as rising interest
rates, inordinate delays in securing requisite
regulatory approvals and an overall economic
slowdown had a combined adverse impact on
the viability of several newly commissioned
and under construction projects across the
country.
Taxation - The major hurdle in the
growth
Travel and tourism in India is a high-taxed
industry, which makes India expensive as a
tourist destination. This is affecting the growth
of the industry in India and India is losing out
to other low-cost destinations. Inbound tourism
is the one most affected. Various taxes are
levied across the entire industry right from tour
operators, transporters, airline industry to hotels
and these include service tax, luxury tax, tax on
transportation, tax on aviation turbine fuel (airline
10 HRANI Hospitality |
October 2013
industry), and various taxes on transportation.
In addition, these tax rates tend to vary across
different states in the country.
Infrastructure Status
The government’s unwillingness to give industry
status to the hotel sector is another noteworthy
issue. This has deprived hotels of accessing loans
at lower rates of interest, which in turn retards the
growth of hotels thereby preventing hoteliers from
further expansion.
2HRANI
nd
27-28 October, 2013
Pullman Gurgaon Central Park, M.G. Road Gurgaon
For details call HRANI Secretariat at: 011-4136628
or log to: www.hrani.net.in
Special Focus
Mr. S.M. Shervani elected as President,
FHRAI for the year 2013-14
Mr. S M Shervani, President FHRAI and
MC Member, HRANI is the Managing
Director of Shervani Hospitalities Limited
and the Director of Shervani Industrial
Syndicate Limited.
He has been in the Hospitality Business for
last 30 years and his company is running
successfully restaurants and hotels in Delhi
and Uttarakhand under the brand name of
Rodeo and Shervani.
FHRAI OFFICE BEARERS (2013-14)
He is a qualified Hotel Management Graduate and a Member of
Hotel & Catering International Management Assocation (HCIMA),
UK.
He has been active in various Associations. He was the President of
HRANI, Vice President and Honorary Treasurer, FHRAI. He also
had the opportunity to serve as the President of Uttarakhand Hotel
and Restaurant Association for two years when it was formed.
Mr. S.M. Shervani takes over as FHRAI President from Mr. Vivek Nair (immediate past president)
Mr. Deepak Puri
Vice-President
Trinca’s Restaurant
Kolkata
He is an alumnus of Pusa Institute of Hotel Management, New
Delhi and is currently on the Board of Governors of Institute of
Hotel Management, Pusa, New Delhi.
Mr. Dinesh Advani
Vice-President
The Shalimar Hotel
Mumbai
Mr. Garish Oberoi
Hony. Treasurer
Hotel Uberai Anand
Bareilly
Mr. Vivek Nair
Hony. Secretary
Hotel Leela Venture Ltd.
Mumbai
Mr. Nitin S. Kothari
Hony. Jt. Secretary
Peter Cat Restaurant
Kolkata
HRANI Hospitality | October 2013
11
Special Focus
See You in Gurgaon!
The 2nd HRANI Convention is the premier event that will propel
you and your business to an even higher level.
I
2nd HRANI
Convention
Rajindera Kumar
Chairman
Convention Organizing Committee - HRANI
This event
will provide
an excellent
opportunity
to meet and
interact for
tie-ups and
upgradation
of your
businesses
f you haven’t registered for our HRANI
Convention, what are you waiting for? The
event will be October 27-28 in Gurgaon at
Pullman Gurgaon Central Park. Trust me, as the 2nd
Convention Chair, we are working on spectacular
lineup of speakers, education seminars, plenary
sessions, spouse sessions, networking dinner,
entertainment and business opportunities at our two
day show. This is the premier event of 2013 that
will propel you and your business to an even higher
level.
The theme of convention this year is Hospitality
Industry – Shaping the future growth. The Hon’ble
Chief Minister of Haryana, Sh. B.S. Hooda has been
invited to inaugurate this prestigious event. Mr. Sujit
Banerjee, Secretary General, WTTCII & Former
Secretary, Ministry of Tourism will be the keynote
speaker.
Focus Segments
Sustainable Brands of Tomorrow
Marketing Mantras for Future Success
Industry Concerns of nine north states
Public Service Delivery System of MOT
Culinary Innovations: The Future of Food
Event Highlights
Delegate Profile
• Keynote and technical sessions, panel discussions and open house.
• Hoteliers
• Future Hospitality IQ: Battle of the Brands
• Importance of Vaastu in
&
designing
Hotel
and
(A session by Vasu Rajesh Ariya)
architecture
Restaurant
• Gurudev speak : Art of living for the Future (A discourse and interactive session by
H. H. Sri Sri Ravi Shankar)
• Spouses Sessions
• Networking Dinner and Cultural Evening
12 HRANI Hospitality |
October 2013
The Union Minister for Social Justice and
Empowerment, Kumari Selja has been invited for
the valedictory Session.
Through diligently structured and interactive
business sessions, delegates will have a
compelling opportunity to engage with policy
makers, industry icons and renowned experts on
wide-ranging issues of contemporary interest to
the sector. Delegates will have ample occasions
to network and bond with peers from the
hospitality fraternity, in a leisurely and congenial
atmosphere.
The entire event will offer an unforgettable
experience as well as showcase the energy and
passion of HRANI.
To register, please visit www.hrani.net.in or call
011-41306628
• Restaurateurs • Decision-makers
from
Marketing,
Reservations, F&B and Housekeeping
divisions of the Hospitality Industry
• Tour operators
• Travel agents
• Hospitality service providers
• Government officials
Hotel Review
Enjoy unbound luxury at
Pullman Gurgaon Central Park
Designed to provide ease and
comfort to the business travellers
on the go, the stylish upscale
hotel Pullman Gurgaon Central
Park is nestled in a serene part
of urban Gurgaon and has taken
the hospitality standards of the
NCR a notch higher.
P
Jagan Lacsher, General Manager
Convention
The property also presents stateof-the-art meeting spaces that extend
over 17,000 sq ft. From the 9 meeting
spaces to the Connectivity Lounge
by Dell and Chill Out Zone; the 8
metre high Phoenix ballroom and
the adjacent wedding pavilion leaves
the guest spoilt for choice. Another
highlight of the property is the free
high speed internet/Wi-Fi facility to
ensure connectivity at all times.
Pullman
is
the
upscale
international hotel brand of Accor,
the world’s leading hotel operator,
present in 92 countries with over
3,500 hotels and 160,000 employees.
Located in the main regional and
international cities and in prime
tourist destinations, Pullman Hotels &
Resorts is principally designed to cater
for the requirements of cosmopolitan,
seasoned travellers, whether they
are travelling alone, with their clans
or with colleagues. The brand’s
establishments offer a new approach
to upscale hospitality. The Pullman
network has almost reached 80 hotels
in Europe, Africa, the Middle East,
Asia-Pacific and Latin America where
ideas, histories and cultures meet. Our
objective is to have 150 hotels around
the world by 2015-2020. Pullman,
like most of Accor’s brands, is proud
to offer the Le Club Accorhotels
loyalty program.
2nd HRANI
Pullman Gurgaon Central Park features close
to 300 rooms with 22 Suites on 3.5 acres of
spectacular landscaped gardens. Featuring
285 rooms, which include 120 Superior Rooms,
90 Deluxe Rooms and 75 executive floor Rooms
including 22 Suites, Pullman Gurgaon Central Park
offers amenities and innovative services to meet the
highest standards of professional practice aligned
to the brand’s three core values: Commitment,
Adaptability and Creativity. The hotel is ideally
located on M G Road adjacent to Global Business
Park and in close proximity to DLF Cyber city. Its
prime location on the Delhi-Gurgaon border offers
easy access to Jaipur and Agra. The fully equipped
meeting rooms, personal IT service, a
dramatic ballroom, contemporary
conference facilities and
complimentary Wi-Fi
makes the
hotel an ideal venue for your meetings, seminars
and conferences. The stylish upscale hotel offers
business travellers and holiday makers an extensive
range of food and beverage options, a state-of-theart fit lounge and an international hair salon. The
hotel also features the outstanding Mandara spa
Located on M G Road, the hotel is adjacent to
Global Business Park, in close proximity to DLF
Cyber city and within walking distance from Guru
Dronacharya Metro Station. Approx. 30 minutes
from the IGI Airport, our prime location on DelhiGurgaon border offers easy access to Jaipur and
Agra.
Pullman Gurgaon Central Park houses the
spectacular La Riviera, a fine dining concept that
enthral the guests with its Southern French – Italian
coastal cuisine. The guests can choose from the
finest selection of wines from the French and Italian
Riviera and a striking display of gourmet French
cheese at the exclusive Vinoteca by Pullman as well
as the option to choose their choice of sea-food from
the live display in a custom built aquarium.
Pullman Gurgaon Central Park offers the
signature Pullman Co-meeting Concept – ideal for
MICE initiatives – Commitment, Connectivity,
Comfort and Cohesion. Moreover, the Pullman
brings convenience to customers with a dedicated
Events Manager, to detail every aspect of an event,
and act as a “single point of contact” during the
event and an IT Solutions Manager to address all
IT and audio-visual requirements. To enhance the
entire event, Pullman also offers Pioneering
“Coach” menus to identify the
ideal trainer/speaker for the
function.
HRANI Hospitality | October 2013
13
Hotel Review
Fortune The Savoyfor the connoisseur of fine living
Swirled in the mist of time,
Fortune The Savoy is an
elegant and historic hotel built
in the style of English Gothic
architecture. With a regal history
of more than a hundred years,
the hotel has been delighting
famous dignitaries and royalty
from India and abroad. Today,
as a Fortune hotel, it stands
in all its glory, ready to turn
the clock back in time for the
connoisseurs of fine living.
lakansha pandey
T
he British have always needed their summer
holiday resorts, and Mussoorie, like other
hill-stations in India, was almost entirely an
invention of the British. While Shimla became the
summer capital of British India, Mussoorie became
its pleasure capital. Located 34 km from Dehradun
at an altitude of 2500 metres above sea level in
the beautiful Gharwal Hills, it is one of the most
frequently visited hill stations in India as it provides
the perfect getaway to those who want relief from
the hot, sultry conditions of the plains, especially
since it is close enough to the capital to make just
a weekend trip.
Today, as a Fortune hotel, The Savoy stands in
all its glory, ready to turn the clock back in time for
the connoisseur of fine living. But while the hotel
takes you back to the bygone era, it does not leave
you there. The hotel is replete with all modern
facilities and amenities, comfortable rooms and
delectable dining options. The royal heritage here
beckons you to the quiet beauty of the hills while
romancing the past. So to check out a little history,
check in to Fortune The Savoy. An elegant and
historic hotel Savoy was opened by Cecil D Lincoln,
an Irish Barrister, here in 1902. Built in English
Gothic architecture style and spread over 11 acres,
Fortune The Savoy is a wonderful mix of old world
charm and new-age conveniences and promises to
give its guests an unparalleled experience.
The guest rooms and suites at Fortune The
Savoy have been especially crafted to make a
14 HRANI Hospitality |
October 2013
statement with their soft colours, unique design and
all the elements of comfort and convenience. The 50
well-appointed rooms include 26 Savoy Chambers,
12 Fortune Exclusive Rooms and 12 Fortune Suites.
All the rooms have the quaint, rustic warmth of
traditional English design and are all set to charm
you. And of course, they are fully equipped with the
latest technology and the finest modern amenities.
Hotel Review
A
n
Advanced
Management
Qualification (AMQ) degree
holder from School of
Business-Bond University,
Australia.
Under
Mr.
Kumar’s
dynamic
leadership
initially
as the President, and
currently as the Chief
Executive
Officer,
Fortune has witnessed
a phenomenal growth.
Fortune, a member of
ITC’s hotel group, has been
recognized by the industry as one of
the fastest growing ‘First Class Full Service
Business Hotels Chain’ in the country.
With regards to the f&b options,
The Grand Dining Room is a perfect place
to dine with family and friends. It offers a
sumptuous spread for the buffet breakfast and
the a la carte lunch menu along with a fixed
menu for dinner. Fortune Deli serves light
snacks and delicious confectionery. Nostradamus,
The Writer’s Bar offers the finest premium
spirits while providing the perfect atmosphere to
relax.
From social get-togethers to meetings and
conferences, Fortune The Savoy is fully geared
to efficiently host them all in great style. There is
a meeting room that can accommodate up to 60
guests, backed by professional service and stateof-the-art conference facilities.
Another beautiful venue to host gatherings for
Currently, Fortune Hotels has 67 Alliance
Hotels, with an inventory of close to
5164 Rooms, of which 40 Hotels
are operational, and the
balance at various stages
of development.
During the course
of
this
illustrious
journey, Mr. Kumar has
been awarded a number
of accolades, including
‘The Green Hotelier’
award by International
Hotels and Restaurants
Association (IHRA) in 1996,
‘PATWA International Achiever
Award’ in 2012 and ‘Best Professional in the
Hospitality Industry 2012’.
Mr. Suresh Kumar Chief Executive Officer Fortune Park Hotels Ltd.
up to 200 guests is the Beer Garden. The Princess
of Wales visited Mussoorie in March of 1906 and
stayed at the hotel. She attended a garden party
right here in the Beer Garden. She must have
surely marvelled at the enchanting view of the
stunningly beautiful green valley as, we are sure,
you will too.
So don’t let the serene beauty of Mussoorie
fascinate you anymore, head for a relaxed vacation
to Fortune The Savoy Mussoorie this summer with
your loved ones.
Distance from
Library End, Mall Road
: 0 km
Jolly Grant Airport, Dehradun : 55 km
Dehradun Railway Station
: 32 km
Special features
• Live entertainment by crooner at The
Grand Dining Hall
• Customised fixed meals of different
cuisines
• Beverage service at Bar
• The Savoy evenings hosted by the GM
• The live performances from local
performers
• The tea lounge with dedicated tea menu
• The recreation room
• Outdoor games and kids play area
• Availability of bed side story teller for
the kids
• Picnic planner
HRANI Hospitality | October 2013
15
Hotel Connect
Carlson Rezidor targeting 100
operational hotels by 2015
Emanating warmth not just
through his smile but also his
conduct, K B Kachru, Chairman,
Carlson Rezidor Hotel Group,
is one of the most humble
hospitality veterans today who
takes pride in understanding
the hospitality potential in
India long before the competitors
could fathom. Pick a city
that you feel has potential
for a hotel and guess what,
you will already find on the
many Carlson brands enjoying
monopoly there!
lPriyanka Saxena
T
hough 2012 was a challenging year for Indian
hospitality, Carlson Rezidor Hotel Group
managed to achieve its targets in terms of
opening new hotels. It also signed management
contracts for 10 new hotels last year, going on to prove
that come what may the group will stick to achieving
its short-term as well as long-term targets. “There are
bigger challenges looming large for 2013-14 with
uncertainty hanging in the air,” announces Kachru
when we meet him to get a sense of where the fornow booming business is headed in the near future.
The impending elections will have a rub-off effect and
cause delays in obtaining various permissions, licenses
and so on, he points out, adding that any policy changes
will now have to wait till the new government comes
up. He also minces no words when he says that the
budget this year was a huge disappointment. “It is sad
to note that the industry is still considered to be an
industry of the elitists by our government that
ignores its immense employment potential
and to bring in foreign exchange.” It’s high
time now that tourism and hospitality are
given due recognition in India, he says.
Carlson has been focusing on
its two major brands – Radisson and
Country Inn & Suites in the past,
but it will shift its focus now more
towards the mid-segment cities.
16 HRANI Hospitality |
October 2013
“We collaborate with the tour operators and work
closely with the travel trade. In return, we get good
support from them. We established a presence in India
when others had not and that works in our favour,”
he explains. Currently the group has 62 operational
hotels while another 40 are under constructions in
various source markets. The strategy seems to focus
not just on one segment but try and tap various source
markets through a variety of brands. “Our aim to be
where the business is,” Kachru adds.
The veteran fears a demand-supply misbalance
and strongly believes that in order for the tourism in
India to grow, infrastructure has to improve. With the
aim to have 100 operational hotels by 2015 and 150
operational hotels by 2020, the Carlson Rezidor Group
is leaving no stone unturned in its efforts to meet the
target. It has tie-ups with 26 hotel schools and is the
founder promoters of IIMT. The group also facilitates
movement of staff within the group’s various brands.
The portfolio of the Carlson Rezidor Hotel Group
includes more than 1,300 hotels, a global footprint
spanning 81 countries and territories, a powerful
set of global brands (Radisson Blu, Radisson, Park
Plaza, Park Inn
by
Radisson,
Country Inns & Suites by Carlson and Hotel Missoni).
In most of the group’s hotels, guests can benefit from
the loyalty program ClubCarlsonSM, one of the most
rewarding loyalty programs in the world. The Carlson
Rezidor Hotel Group and its brands employ more than
80,000 people.
Before joining Carlson Rezidor Hotel Group,
South Asia, Kachru was the head of Ashok Group
of Hotels, owned by the India Tourism Development
Corporation. An industry veteran, Kachru is an active
member of various committees, including the National
Tourism Advisory Committee. He has been on the
board of directors for the Tourism Corporation of state
governments in Jammu and Kashmir, Puducherry
and Madhya Pradesh, and on the board of Governors
of the Institute of Hotel Management in New Delhi.
Kachru has also been an Executive Member of
several associations, including the Pacific Asia Travel
Association (PATA) India Chapter, the American
Society of Travel Agents of India, and the Federation
of Hotel and Restaurant Association of India.
“Hospitality industry has moved ahead in all
spheres. It has learned to adapt to new dynamics
and has certainly become more global now. The
expectations and standards of delivery have changed
and grown manifold,” he says.
According to Kachru, given the prevailing
scenario in hospitality today where the guests are
spoilt for choice, it is very important to offer value
for money to the clients. “The mantra is to exceed
the expectation of the guests and develop a level of
trust with them. In India, f&b helps you position your
hotel. We too are focusing extensively on f&b and are
coming up with new and innovative ideas, of which,
Indyaki at Radisson Blu Paschim Vihar with live
cooking counters is one example,” he says.
The veteran feels that the problem today is of
integrated development. “We have opened properties
in some unconventional destinations and they all
are doing well. There is huge potential
in the India market you need to
have a vision to see it. There
are challenges, such as
HR, infrastructure, which
have and will always be
there. As long as they
are tackled well, Indian
hospitality industry
will continue to
boom,” concluded
Kachru.
K B Kachru
Hotel Connect
Fresh, spirited and youthful,
Lemon Tree welcomes you to their world
Operating over 21 hotels in
14 cities with 2600 rooms and
over 3000 employees, Lemon
Tree, undoubtedly, is one of
India’s fastest growing chain of
upscale, midscale and economy
hotels. With the firm belief of
offering customers value for
money options, the hospitality
brand has fast established its
name in the hospitality arena.
Rahul Pandit, President and
Executive Director, The Lemon
Tree Hotel Company, shares
more details.
lPriyanka Saxena
L
emon Tree Hotels has established a strong
and unique position in the minds of the
consumers, which is evidenced from the
fact that 16 hotels (operating for one year+) from
the 21 existing were awarded the TripAdvisor
Certificate of Excellence in 2012 and eight hotels
with the MakeMyTrip.com Platinum Pick Award.
Both these accolades are truly valuable as they
reflect consumers’ feedback and choice.
“Fresh, spirited and youthful, we are India’s
fastest growing chain of upscale, midscale and
economy hotels. We currently own and operate 21
hotels in 14 cities. This speedy growth has made
the group the third largest hotel chain in India by
owned rooms, currently,” shares Rahul.
By 2015-16, the company will own and
operate over 4000 rooms across most of the major
cities in India including Ahmedabad, Aurangabad,
Bengaluru, Chandigarh, Chennai, Ghaziabad,
Gurgaon, Goa, Hyderabad, Indore, Jaipur, East
Delhi, Muhamma (Kerala), Mumbai, New Delhi
and Pune.
Speaking on the USP of the brand he says, “I
believe the over-arching USP for the Lemon Tree
Company brand portfolio is unbeatable valuefor-money at each price point – from the upscale
Lemon Tree Premier to the midscale Lemon
Tree Hotels and most certainly for the economy
Red Fox Hotels. The fact that consumers endorse
these brands and have made them their ‘brand of
choice’ is clear from the TripAdvisor Certificate
Excellence and the MakeMyTrip.com Platinum
Pick Award mentioned earlier,” adding, “Growth
is on the agenda again through new hotels – our
flagship Lemon Tree Premier and Red Fox Hotel
at Delhi Airport. Consolidating and expanding
business on the brand website through a relaunched, more consumer friendly and intuitive
website and booking engine and speedily spreading
the network across India through the management
vertical – Carnation Hotels. The marketing strategy
is to build the consumer base through trial, deliver
an unparalleled rewards program and bring to
consumers a product-service offering that gives
them exactly what they want at that price point.”
Lemon Tree Hotels follow a very strong
corporate social responsibility policy and
takes pride in sharing it. “Our corporate social
responsibility quotient has been high and we have
undertaken several initiatives since 2006-2007
hiring ‘Employees With Disabilities’ (EWDs) has
been our single most powerful one. Lemon Tree
believes that persons with disabilities must be
provided the same opportunities as others to realise
their full potential. By creating an environment
in the organisation that allows them to deliver
their best, we are able to play a part, however
small, in social inclusiveness and nation
building. Our company philosophy is to make
Lemon Tree Hotels an inclusive workplace and
to build processes with appropriate learning that
will facilitate this objective. We currently have
over 130 EWDs in our team, who are all hearingand-speech impaired. They work across different
areas of our hotels e.g. Housekeeping, Kitchen
Stewarding and Food & Beverage service. This
is currently six per cent of the total staffing
of the 21 hotels we own and operate
across India. Our goal is to take this to
10 per cent of total staffing be 2013-14
or about 250 EWDs,” he shares.
Being a hospitality expert,
Rahul feels that the consumer’s
buying behaviour
i s
fast changing i.e. consolidation by corporates
through RFPs and individual consumers are
moving online – for reviews, price shopping,
buying bundled packages and booking hotels
online. He feels that the brands that cater to this
change in a compelling and competitive manner
are the ones that see greater share-of-wallet.
He further feels that India performed below the
global markets – due to a massive supply injection
and a lackluster CAPEX environment. “This
economic reality was further compounded by our
double digit taxation policy. Our Asian counterparts
with a pragmatic, tourist friendly policy-enabled
environment – Singapore, Hong Kong, Dubai and
Thailand – registered 80 per cent plus occupancies.
It is time for the government to plan structural
support for the industry in India. The right signals
would be including hotels in the infrastructure list
and ensuring single digit taxation on hotel rooms.
These measures will not only maintain investment
momentum in the sector but also arrest flight of
domestic and international demand, currently bypassing India,” avered Rahul. The current climate
can promote consolidation if value expectations are
realistic. Foreign REITs would
watch the governance
scenario and policy
outlook before making
an
investment
decision,”
he
outlines.
Rahul Pandit
HRANI Hospitality | October 2013
17
Restaurant Review
Treat your senses @ Pullman
A
2nd HRANI
Convention
ll day dining; passing the lobby, you
enter the space - live cooking stations,
fire, smoke, activity, all wrapped in
a modern and stylish design envelope. Grills,
tandoori ovens, a wood burning pizza oven,
sauté stations and under-lit ice walls punctuate
the space and engage seated guests: It represents
“Culinary Drama”.
The restaurant features satellite buffet
stations within the dining room with live cooking.
Creatively designed display shelves with exotic
utensils and dramatic under lit ice baths at the
buffet stations appeal to the artistic eyes. Your
senses are engaged eye-catching displays of
exotic spices and ingredients , built around buffet
stations, an open-hearth, wood-fired duck roasting
oven and a classic pizza oven with a thermal
window.
18 HRANI Hospitality |
October 2013
The menu features global flavors with universal
appeal. Emphasis is placed on regional Indian
foods while a la carte service is also available
for many dishes at the live cooking stations. The
menu includes favorites such as Italian grilled
vegetable salads, grilled
sirloins with tangy mojos,
tandoori chicken and
fish, stir-fried Szechuan
shrimp, premium pastas,
wood roasted meats and
many more.
For those with a sweet
tooth, desserts include an
ice cream station, freshbaked soufflés, exotic
fruits, sumptuous cakes
and an extensive cheese
selection. The beverage menu is weighted in some
exclusive and selected red and white wine, local
and imported beers, infused vodkas, great coffees
and teas, as well as an array of non alcoholic
exotic fruit and vegetable drinks.
Restaurant Review
Enjoy all-day dining at ZING
Soak up the atmosphere
of Zing, the all-day world
cuisine restaurant featuring
an international platter set to
tantalise all taste buds.
Z
ing, located at the lobby level, is The
Met’s best bet for people who wish to
enjoy continental food with the lovely
view of the pool. Guests here can choose from
the live cooking stations and the most treasured of
wines. For people who love sweets, the delectable
dessert menu will surely satisfy their sweet tooth.
Every sumptuous dish served at the restaurant
carries that distinct, indefinable zing that is sure
to keep diners coming back for more! The chef
personally looks into each and every detail of the
dish being prepared and is ready to alter it a little
as per your taste. At
Zing you can catch up
Timings
for a coffee at leisure,
Breakfast Buffet: 0700hrs to 1030hrs
a business meeting over
Dinner Buffet: 1900hrs to 2300hrs
meal or a brunch on a
laidback Sunday. Lively
Cuisine Served: Choice of delicacies from
music,
impeccable
the kitchens of the world
service,
scrumptious
food and refreshing
Address:
beverages make the
The Metropolitan Hotel & Spa,
All Day Dining an
Bangla Sahib Road,
unparalleled experience
New Delhi
full of Zing!
The Met, a fine
Telephone No.: 011-42500200
blend of beauty and
E-Mail Id: [email protected]
intelligence, is a member
Website: www.hotelmetdelhi.com
of Utell Hotels &
Resorts, an international
hotel marketing brand,
mesmerize guests with eclectic options to choose
and features in their Luxury Business Collection. from distinctive dining and wining experiences.
The Met houses renowned restaurants to To the global gourmet, The Met offers the award
winning
Sakura,
India’s first Japanese
restaurant, Chutney,
Bar
+
Tandoor,
offering dinners an
indigenous
fusion
of
pan–Indian
cuisine, Zing, the
all-day world cuisine
restaurant featuring
an
international
platter set to tantalise
the taste buds. In
addition, The Met has a full service Business
Center, stylish Banquet Halls and Meeting
Venues, Health Spa with Swimming Pool to
provide the extras that our corporate business
traveler expects.
The hotel is home to Craft House a luxury
lifestyle store, with its exclusive range of Indian
handicrafts, pashmina, jewellery, Ayurvedic spa
products and the most unusual and unique Indian
tea selections.
The Met believes in providing luxury with
a conscience and therefore has created EcoMet.
The objective of EcoMet (Ecological Philosophy
of The Metropolitan Hotel inspired from both
the ancient Indian Vedic Science and Modern
Science) is that The Met aims to create perfect.
HRANI Hospitality | October 2013
19
Spotlight
A Wine for every occasion
Ten years ago, the idea of drinking Indian wine would draw sniggers and the odd ‘vinegar in a
bottle’ dig. Since then it has won praise from international wine experts and importantly gotten
Indians to drink more of it than they ever have in the history of this spirit-loving nation. Indian
vineyards started their careers by sticking to predominantly four French varieties: Cabernet
Sauvignon, Shiraz, Sauvignon Blanc and Chenin Blanc, but other interesting varietals such as
Viognier, Merlot, Chardonnay and Reisling are gaining prominence. The Indian basket is getting
more diverse and better. There’s also plenty of it to confidently recommend. Enlisted below are
some of the finest Red and White Wines of India.
20 HRANI Hospitality |
October 2013
Spotlight
and tannic, similar to the Australia one which is
referred to as Shiraz, though Reveilo insists on
calling their wine Syrah. This is one Indian wine
that can actually get better with some ageing.
So pick it up, store it well and there’s no telling
what other interesting characteristics you might
discover six months to a year on.
Sula Rasa (Shiraz)
Concentration delivers students to distinction.
Concentration does well for the vines too and
Sula scores great points on that account with this
Shiraz. Straight Shiraz hasn’t been popular until
recently, prior to which all of Sula’s Shiraz were
going into blends. This effort though makes that
decision seem ever more curious. This wine has
intense, spicy aromas and the sheer concentration
of fruit comes through on the palate while the
Six of India’s finest Red
Wines
Reveilo Reserve Syrah
There was both incredulity and anticipation when
Vintage Wines decided to introduce a premium
wine with half the range priced around `1,000 a
bottle. After a pour, however, both issues were
flushed out. Bottled under the brand Reveilo, this
wine is estate grown - picked from the producer’s
own Nashik vineyards and matured in new
French oak barrels for nine months. This is a big
wine and its elegance makes it a special one. The
wine has a smokey character, it’s peppery with
flavors of dark berries predominating. There’s
more than just a hint of oak which sits well with
this Syrah’s flavour profile and the tannins are
balanced without being too soft. Syrah hails
from the Rhone valley in South East France
where it yields a peppery, medium - bodied red.
Interestingly, the Indian style is more robust
HRANI Hospitality | October 2013
21
21
Spotlight
oak element is subtle, at best. The tannins are
however very present which gives the wine good
structure. Sula maintains that it will only bottle
the Rasa during the best of vintages. The first
batch, a 2007 vintage, contained only 600 cases
and they don’t come cheap. This is an occasion
wine and putting it away for a while longer, to
further soften the tannins, will only do it more
good.
Grover’s La Reserve (Cabernet
Shiraz)
It’s long held the mantle as India’s best wine,
becoming an almost household name for the first
generation of wine drinkers in India. The legacy
has filtered through to the current generation to
whom it has endeared, in spite of the variety of
international reds they’ve hed. Ironic then that
this iconic wine was produced in Nandi Hills
in Karnataka, not Nashik, regarded hitherto as
the Indian wine capital. The first adaptation of
the patently Australian style of Cabernet Shiraz
was grown under the uncompromising attention
of revered French wine maker Michel Rolland.
Even today, the grapes are handpicked from the
oldest of the estate’s vines and given six months
in French oak barrels. La Réserve is a rush of ripe
fruit but in a good way. There are also notes of
chocolate and vanilla. The fruit and oak contain
one another and the tannins balance the two. The
wine has a near perfect landing so to speak. Its
astonishing consistency over the years justifies
the grand name.
Indus Cabernet Sauvignon
On the way to Nashik from Mumbai, Igatpuri
is a well-known home to a cult of meditation
and draws trekkers during the monsoons. Last
weekend it drew a certain curious trio of city
professionals, out from their urban lives towards
the valley’s soil and the consequent result was
not just sterling wine under the brand name
22 HRANI Hospitality |
October 2013
fruit character and spice as well as a powerful
oak influence. This is probably the one Indian
red that can unquestionably age and the time
to drink it depends on what you prefer - robust
tannins and rich oak flavour (drink now) or ripe
fruit with soft tannin (age it). In any event, the
impressions stays long on the palate, perhaps
long enough to tempt one to stock up. Uncork it
or put it down for some but get it you must.
York Cabernet Sauvignon
Indus, but the discovery of a sub-region and
micro-climate that for long lay under the noses
of wine grape farmers and is only now gaining
recognition. The Indus Cabernet Sauvignon is a
great one not just because it outdoes the standard
but that it bares another all together interesting
style with hints of mint and eucalyptus, not a hint
of sweetness and a full body that fills the mouth
and the senses. The dry finish is the proverbial
icing on the cake. This wine goes down very well
indeed and the bottle looks beautiful too.
Chateau D’Ori Cabernet Shiraz
When you describe a wine as rich, there’s the
invariable association with expensive. For
the quality, this wine isn’t and has emerged
as by far the most worthy challenge to the La
Reserve (ditto red blend). The laterite soils of
Dindori and the keen stewardship of Monsieur
Athanese Fakorellis, flying French wine maker,
has yielded a fine result. It’s got expressive red
If the consistent mention of Cabernet Sauvignon
in this piece is a dead giveaway so be it. This
grape has thrived in Indian conditions and York
upholds this modern tradition with a luscious red
and its expression gets better the longer it stays
on the palate. The wine has good body, hints
of dark cherries, pepper and pencil shavings
even. This is a pleasantly complex wine and the
oak on the finish is a nice touch. Not bad at all
considering that it’s the producer’s first vintage.
India’s finest White Wines
Indus Sauvignon Blanc
In India good white wine is harder to find than
red. Much, much harder. So when an Indian
white fits that description of bouquet and palate,
you want to hold onto it and enjoy it the way you
would a rare flower. The Indus Sauvignon Blanc
has found a good home in Igatpuri Maharashtra.
This white wine exemplifies balance - the aromas
of citrus fruit and cut grass, citrus and passion
fruit on the palate - and with pleasing dry finish,
defines India’s posit in the universe of the new
world Sauvignon Blanc styles.
Reveilo Chardonnay Reserve
It works in Burgundy, has been received with
Spotlight
mixed reception in America and never succeeded in
India until recently. More specifically, Chardonnay
fermented and matured in oak. Without getting to
technical, Chardonnay is the one white that gets
the oak treatment while more white wine is held in
metal tanks. Reveilo is the only one to attempt it
here and has created a peach of a wine. In fact, it’s
got flavors of peach and passion fruit, an almost
flinty character and a sweep of oak towards the
end. It’s a touch creamy as well. The wine maker
has improved this wine with every vintage and
with the current one; he’s hit the sweet spot.
Mercury Chenin Blanc
This wine has earned accolades and won awards
and the fact that it’s only been bottled for three
years does it no harm whatsoever. It stands apart
from the typical Indian style of Chenin Blanc
which experts have come to define as modestly
acidic with a discernibly sweet finish. Not so with
Mercury’s star white - all floral nose and honeydew
and melon on the palate, crisp acidity and a dry,
contrasting finish - which lends the wine a distinct
character and makes it the pick of the bunch.
Grover’s Viognier
Grover’s was the first to grow this Rhone Valley
grape in India and still retains the edge even
though there’s now competition. The Viognier
traditionally turns out a perfumed and floral wine
which is the delight of those who prefer the lighter
style. Grover’s Viognier retains those attributes
but also boasts visible acidity which only makes it
more fresh and appealing. Look out for the apricots
and tropical fruit flavors. This wine is highly
underrated and can only get more popular.
Unfortunately there isn’t much around so it’s one
to look out for and stock before it runs out.
Chateau D’Ori Sauvignon Blanc
The producer surprised everyone by using oak
chips to mature its Sauvignon Blanc - a French
style rarely tried elsewhere - but while this is no
longer the case the wine still attains a fine balance
between alcohol and acidity. It’s crisp and floral.
Grapefruit and citric aromas come through on
the nose while on the palate the wine has mineral
characteristics that complement the fruit. An
obvious Indian summer afternoon choice.
Sula Riesling
It finds mention on our list not just because it’s the
only Riesling ever made in India but because the
style is more Germanic than New World. There’s
a whiff of petrol on the nose and honeyed notes.
The Sula Riesling is an elegant wine with low
acidity and a tinge of sweetness on the finish. It’s a
darling for those who like lighter white wine styles.
HRANI Hospitality | October 2013
23
Update
Foreign tourists in groups
to India to get collective landing permits
In a bid to attract more foreign
tourists to the country and do away
with the tedious visa procedures,
the Indian government has
allowed Visa-on-Arrival facility
for foreign tourists coming to
our country in groups of four or
more. The permit will be for a
period not exceeding 60 days and
the tourists will also be provided
multiple entry facilities to enable
them to visit neighbouring
countries.
lPriyanka Saxena
C
lose on the heels of liberalising the tourist
visa on arrival (T-VoA) for people from 11
countries, foreign tourists arriving in groups
will be provided collective landing permits as part of
a plan to boost their arrivals. The collective landing
permit will benefit the State as the Foreigner’s
Registration offices in Thiruvananthapuram, Kochi,
and Kozhikode figure on the list where the tourists
or travel agencies can submit the details 72 hours in
advance.
The tourism industry will also benefit from group
tours as the state is promoting MICE (meetings,
incentives, conferences, and exhibitions) tourism
in a big way as Thiruvananthapuram, Kochi and
Kumarakom are favoured destinations for meetings
and conventions.
Already, the Thiruvananthapuram international
airport and the Cochin international airport have
been designated as gateways to the country by the
Union Government to grant the T-VoA to increase
tourist arrivals. The decision to grant the collective
landing permit taken by the Union government
had been conveyed to the States, as the Foreigners
Registration Office is involved, and stakeholders of
tourism industry.
Foreign tourists in groups of four or more
sponsored by the travel agencies approved by the
Union Ministry of Tourism and with a pre-drawn
itinerary will be provided a collective landing permit
for a maximum of 60 days. Multiple entry facilities
will also enable them to visit neighbouring countries.
24 HRANI Hospitality |
October 2013
Dr. K Chiranjeevi
Shri. Parvez Dewan
For availing themselves of this facility, the
tourists or travel agencies can fill in an application
online. The list of members along with the printed
visa application and their itinerary should have to
be submitted to the Foreigner’s Registration Office
concerned.
Along with the three major cities in the State,
Delhi, Mumbai, Chennai, Kolkata, Amritsar,
Bengaluru, Hyderabad, Goa and Lucknow figure on
the list from where the facility will be available.
An undertaking will also have to be given to
conduct the tour as per the itinerary and that no
individual will be allowed to drop out from the
group. Compared to the collective landing permit,
the T-VoA is valid for 30 days. Those applying for
the visa should not have a residence or occupation
in India and hold a passport with minimum sixmonth validity.
Union Tourism Minister Shri K Chiranjeevi
has welcomed the new initiative. In a statement he
said, “This was a move forward and would go a
long way towards boosting group travel to India,
and would also give a boost to the tourism industry
in the country.”
Website gets a new look, more hits
The revamped Incredible India website www.incredibleindia.org recently crossed the two million hits mark recently. A
spokesperson for the Tourism Ministry said the website has started receiving almost 6,000 hits every day. This major
increase is the result of the Tourism Ministry’s new policy to place a large number of services on the website in pursuit
of the directions of Union Tourism Minister K Chiranjeevi to concentrate marketing efforts through the internet in
proportion to the number of potential tourists using the internet vis-a-vis other traditional media.
A study commissioned by the Tourism Ministry two months ago, revealed that in the US 15 per cent of those
polled received the Incredible India message through the internet, 15 per cent through television, 26 per cent through the
print media and the remaining through at least two of the three media. In Australia, the figures were 14 per cent for the
internet, 19 per cent for television and 22 per cent for the print media and the remaining through two or more media.
Through the Incredible India website, it is now possible for an internet user sitting in any part of the world to book
a domestic airline ticket in India on the five main domestic airlines and also to book a hotel room at any hotel in India
that is a member of one of the three major hotel associations. Officials at the Ministry say the spurt in the popularity of
incredibledindia.org is also due to a number of other services that have been put on the website, in collaboration with
Google and its affiliate YouTube.
Now anyone can watch complete recordings of 14 sound and light shows at different locations in India through
collaboration between the Ministry and YouTube. Anyone wishing to get a glimpse of the luxurious hospitality given
to delegates of the recently concluded United Nations World Tourism Organisation conference held in Hyderabad can
go through a video of the hospitality and entertainment provided at the various palaces of Hyderabad through a button
on the home page of the Incredible India website. This film was produced free of charge by Shri Chiranjeevi’s own
production company.
Update
Tourism boost in Karnataka
Protection to foreign tourists
The Ministry of Tourism has sanctioned a mega project for ‘Development
of Tourism Infrastructure at Hampi World Heritage Site in Karnataka’
and has released `26.27 crore. The State Government of Karnataka has
submitted another proposal for development of tourism infrastructure
at the World Heritage Site Pattadakal and Badami/Aihole in Bagalkot
district in Karnataka as mega circuit project for grant of central financial
assistance. The project has not been sanctioned due to non-submission
of utilisation certificates by the State Government of Karnataka for
CFA sanctioned by the Ministry of Tourism during the 10th and 11th
Five Year Plan periods (up to 2010-11).
Dr K. Chiranjeevi has said that in order to ensure safety and security
of tourists/foreign tourists, Ministry of Tourism has advised all the
State Governments/UT Administrations to deploy Tourist Police. He
said some of the State Governments have deployed tourist police in
one form or the other. Further, the guidelines for formation of Tourist
Security Organization(s) comprising ex-servicemen, formulated
by the Ministry of Tourism, Government of India in consultation
with the Ministry of Defence, Home and Directorate General of
Resettlements, have been forwarded to the State Governments/UT
Administrations.
Union Tourism Minister to
inaugurates new campus of
Iittm at Noida
Dr K. Chiranjeevi recently inaugurated the new
campus of Indian Institute of Tourism and Travel
Management (IITM) at Noida. The new campus is
spread over 10 acres of land in Sec 62 of Noida
and has been constructed at a cost of `27.70 crore.
Indian Institute of Tourism and Travel Management
(IITTM) is an autonomous organisation of the
Ministry of Tourism, Government of India and is
one of the premier institutes in South Asia offering
education, training, research and consultancy in
sustainable management of tourism, travel and other
allied sectors. IITTM, Delhi offers two year PGDM
programme in tourism and leisure. It has pan India
presence with its centers at Gwalior, Nellore, Delhi, Goa and
Bhubaneswar.
Revision of Guidelines for Hotel
Classification
Dr. K Chiranjeevi, Minister of State with Independent Charge for Tourism,
Government of India, has approved the revision of guidelines for hotel
classification/re-classification to make hotel services customer-oriented.
The revision of these guidelines has been aimed to provide a higher
level of services in hotels and to make information about customer rights
available to them on and before arrival. Dr Chiranjeevi expressed hope
that the revised guidelines would make hotels more visitor-friendly and
hospitable.
The norms for four, five and five star deluxe hotels also include
amenities like safe in the rooms, hair dryer, mini-bar, iron and iron
board. The guidelines also said, “All star hotels should clearly indicate
on their website under the head ‘Facilities and Amenities provided on
complimentary basis’ the facilities and amenities provided to guests “free
of cost” like complimentary breakfast.”
Chiranjeevi calls foreign film
producers to India
Dr K. Chiranjeevi has said that India is a complete
film-making destination. Speaking at the
Cannes International Film Festival at Cannes,
France recently the Minister said “We try
constantly for creating new opportunities
for the international filmmakers, to access
diverse Indian locations, and state of
the art production and post-production
facilities. India offers range of locations
from magnificent Himalayas to sprawling
beaches; from vast deserts to placid lakes
and back waters; from legendary forts to world
heritage sites. Our country represents immense
vibrancy and enthusiasm waiting to be captured on
global cinema screens. The Oscar winning film Life of
Pi is the latest example.”
Tourism Committee formed
An
Inter-Ministerial
Coordination
Committee
(IMCCTS)
has
been
constituted
under
the
Chairmanship of the Principal Secretary to the Prime Minister to
facilitate resolution of Inter-Ministerial issues involved in the
development of tourism in the country. The committee includes
the Member Secretary, Planning Commission, Chairman, Railway
Board, Secretaries from the Ministries of Home, Defence, External
Affairs, Road Transport & Highways, Civil Aviation, Rural
Development, Environment & Forest, Urban Development and
Secretaries from the Departments of Revenue, Expenditure, School
Education & Literacy, Ministry of Labour and Employment and
Ministry of Culture. Secretary, Ministry of Tourism is the Member
Convener of the Committee.
HRANI Hospitality | October 2013
25
Industry Update
HICSA 2013-hotel owner’s in limelight
T
he recently concluded ninth annual Hotel Investment Conference South Asia (HICSA)
2013 held at Grand Hyatt Hotel in Mumbai focused majorly towards the hotel owners and
was also a welcome call for the investors. The ‘Working Group on Tourism’ for the 12th
Five Year Plan (2012-2017) has projected an annual growth of 12 per cent in the tourism sector,
wherein the requirement of additional hotel rooms under classified category in 2016 is estimated
to be 1,90,108 rooms. Keeping this in mind, the HICSA 2013 annual conference was aimed at
addressing the issues surrounding hotel owners. Manav Thadani, MRICS, Chairman – South
Asia, HVS kicked off the event by presenting an analysis of the owner’s survey initiated by HVS
India. The survey conducted for 20,863 hotel rooms briefly stated few challenges faced by the
hoteliers in India as compared to its overseas counterparts.
Manav Thadani
GSWS 2013 from October 5-7 in Gurgaon
T
he Global Spa & Wellness Summit (GSWS) 2013, the seventh edition of the highly prestigious annual Global Spa & Wellness Summit, will be
held from October 5-7, 2013 at The Oberoi, Gurgaon. The Global Spa & Wellness Summit (GSWS) is an annual event that attracts executives
and leaders from around the world with an interest in the spa
and wellness industries. The annual Summit is recognised as the preeminent gathering dedicated to bringing together industry leaders in
a collaborative setting and has been responsible for some of the most
important spa industry research in the past few years. The theme of this
year’s summit is ‘A Defining Moment’ one of the topics that will be
addressed at this year’s Summit is the growing importance of wellness
and wellness tourism worldwide.
Leelaventure to double its portfolio in next 5 years
H
otel Leelaventure Limited is looking forward to expand its presence in the India and
international market by doubling its portfolio of hotels in the next five years time period. The
luxury hotel group which at present operates six hotels under ownership basis and two under
management contract further has plans to add four new luxury hotels and two Leela Residences in
next four years time frame. The properties under development include a resort in Jaipur, one property
at Agra on Joint Venture model, approximately 250 – 275 room property each at Bengaluru and
Noida under management contract and one property at Lake Ashtamudi in Kerala. Once the market
is saturated from luxury then we may look at diversifying in to mid-market hotels, added Rajiv Kaul,
President, Hotel Leelaventure Limited.
Rajiv Kaul
Accor reaches a new milestone in MICE segment
A
ccor’s network of hotels with meeting capacities is growing fast, supported by the Group’s strong
expansion. Accor unveiled, during the annual IMEX Frankfurt tradeshow, its new milestone of a
network of 2,000 Meetings & Events hotels. With a secured pipeline of 250 hotels to open in the 2
coming years, Accor should offer meeting facilities to business clients and meeting planners in 2,250 hotels
by 2015. The Group has more than 10,400 meeting rooms, in 90 countries, in key business hubs, city centers,
airports & incentive destinations. Recent openings of hotels with meeting capacities include Sofitel Al Khobar
The Corniche in Abu Dhabi, Pullman Dubai Deira City Centre, Pullman London St Pancras, Pullman Jakarta
Central Park, MGallery Carlton Lyon, Novotel Sofia, Novotel Moscow City or Mercure Rosa Khutor Hotel in Sochi.
26 HRANI Hospitality |
October 2013
Industry Update
IHG grooms future hospitality leaders with IIMT partnership
I
nterContinental Hotels Group IHG announced a formal partnership with the Institute
for International Management and Technology (IIMT) which expands IHG’s existing
IHG Academy programme across India. India’s workforce, those between 15 and 64,
is expected to rise to 67 per cent in 2020 and the challenge is to turn those people into an
employable workforce. IHG wants to contribute to the education of the future generation
in India through its IHG Academy programme. IIMT will benefit from the partnership
through a range of initiatives including IHG guest lecturers and mentors on campus; work
experience placements for their students at IHG hotels; sponsorship of campus facilities as
well as the opportunity to connect students with a range of employment options when they are
finishing their studies. The 7th IHG Academy, IIMT based in Gurgaon, joins the six Academy
programmes already operating across the country.
LaLiT Group to open 25 budget properties soon
L
alit Suri Hospitality Group, the majors in hospitality sector with the renowned The Lalit
Hotel brands is aiming to establish the company’s base in mid-market hotel segment.
The hotel group has recently launched a 112 room property at Faridabad in Uttar Pradesh
known as Vibe Hotel by The Lalit Traveller. The Lalit Suri Hospitality Group has revealed its plans
to launch open 25 budget segment hotels in next three to four years time period. The budget brand
known as The Lalit Traveller will come up in tier two cities and is targeted towards domestic and
business travellers. The hotel group will be establishing the desired mid-market segment hotels
under two to four star categories with minimum room inventory of 70-75 rooms.
Jyotsna Suri
‘The Great Getaway’ promotion by Hilton
H
ilton HHonors is encouraging travellers around the world to save with the special promotion
‘The Great Getaway’ that offers up to 40 per cent off on stays at hotels and resorts in the
Hilton Honors portfolio in Asia Pacific, Europe, Middle East and Africa. The portfolio
includes hotels under the brands Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Hilton
Hotels & Resorts, DoubleTree by Hilton, Embassy Suites Hotels, Hilton Garden Inn, Hampton
Hotels, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. In India,
travellers can enjoy rates from as low as `5,500 throughout the year by booking before 30 September.
Whether the next trip is a family affair or on business, ‘The Great Getaway’ makes getting away
easier. With more than 3,900 properties in 90 countries there is a hotel or resort for everyone.
Himachal gets its first revolving restaurant
T
he Chalets Naldehra, a boutique mountain resort located 22km from Shimla proudly announced the opening
of 360 - Top of the world, Himachal’s first ever revolving restaurant. This octagonal shaped revolving
restaurant, located at the resort, accommodates 24 people. During the day, its floor to ceiling glass windows
offer breathtaking views of the Naldehra valley and the thick deodar forest. At sundown, to make the experience more
pleasurable, guests are treated to an eclectic choice of music. A complete circle of 360° is completed in approximately
fifteen minutes. Amish Sud, Director of The Chalets, Naldehra while announcing the opening said, “We at The
Chalets have always tried to provide a wholesome experience to our guests through our endeavours and constantly
look for new and innovative ways to please them.”
HRANI Hospitality | October 2013
27
New Hotels
NEW HOSPITALITY ENTRANTS
Hive Alwar
Hyatt Regency Gurgaon
ocated at a convenient 3hour drive from both Delhi
and Jaipur, the property is strategically placed amidst
the best of surroundings and just 3km away from the
railway station and in close proximity to the Matsya Industrial
Area (MIA). The hotel features 45 well appointed rooms
offering convenient amenities. Hive Alwar offers specialised
food & beverage outlet, namely-ADD, a 24hrs access control
gym and a meeting room. The Grill: a sophisticated Rooftop
Grill Restaurant, The Bar, a banquet hall for business and
social gatherings, a roof top pool and a Spa will launch soon.
L
I
Lemon Tree Premier
Jaipur
V Resorts, Narkanda
S
he resort is planned as cottages with two cozy
rooms in each offering majestic views of the mighty
snow-capped ranges of the Churadhar range of
Himalayas. Surrounded by apple orchards and scenic valleys,
the new resort will offer an exotic getaway amidst comfort. The
resort is also equipped with activities such as rappelling, burma
bridge, valley crossing, rock climbing etc. Built with natural
stone and wood, V Resorts has planned interiors according
to Vaastu Shastra and space management, which support the
ambiance of the place, and gives luxury at a comfortable cost.
ituated a mere 3 kilometers from the Ajmer-Delhi National
Highway, the 108 room landmark property owned by the
Radhamohan Builders Pvt. Ltd. (Royal Ensign Group)
has entered into a 10-year renewable agreement with Carnation
Hotels for management of the property. Lemon Tree Premier,
Jaipur offers 108 stylish rooms and suites, business centre, meeting
rooms, Citrus Café-their flagship 24x7 multi-cuisine coffee shop,
Slounge- a hip recreation bar, Fresco-the rejuvenating spa, a
fully equipped gym and a rooftop swimming pool designed to
keep guests feeling as fresh-as-a-lemon.
28 HRANI Hospitality |
October 2013
t is the first Hyatt property to open in Gurgaon, the largest
convention hotel in the city with 40,000 sq. ft. of space
and the highest inventory of 451 well appointed spacious
guestrooms in the city. Strategically located off the Delhi-Jaipur
NH8 it is a 40 minute drive from Indira Gandhi International
Airport. The hotel offers multiple dining options such as Lavana,
the signature restaurant serving authentic Awadhi cuisine, The
Lounge, The Long Bar and Kitchen District, featuring five open
kitchens which work in harmony to form a unique culinary
experience.
T
New Hotels
WelcomHeritage Jungle
Home, Pench
W
elcomHeritage Jungle Home at Pench,
Madhya Pradesh is the latest addition to the
WelcomHeritage collection of Nature Resorts.
Pench National Park is a birdwatcher’s paradise and supports
a rich diversity of flora and fauna. The resort has 26 well
appointed rooms which are surrounded by lush green lawns
and an outdoor swimming pool. It offers a host of adventure
and leisure activities such as jungle safaris, lake drive, Sit
out at machan, vintage cars, high speed internet access and a
contemporary spa.
R K Sarovar Portico,
Srinagar
T
his 55 key property is the first hotel of Sarovar Group
in Jammu and Kashmir and is owned by Royal Khazir
Hotels & Resorts Pvt. Ltd. Easily accessible from
the Srinagar Airport which is 12 kms from the hotel, each
of the 55 well designed centrally heated guest rooms offer
contemporary amenities and wi-fi connectivity. The hotel
also offers business centre, currency exchange and concierge
services. Its all day dining restaurant, the Takht-E-Suliaman,
offers guests an alluring variety of authentic cuisines from
across the world though the specialty is true Kashmiri food.
Sheesha, The Al Fresco lounge for snacking will be opening
soon.
The Lodhi, New Delhi
The Continental, Lucknow
T
ax Hotels, the full service Hospitality Management
Company has introduced its first hotel The Continental
- PAX Hotels in the historic city of Nawabs. The
Continental - PAX Hotels, Lucknow, a boutique hotel focused
on style, comfort and customisation with 42 fully appointed
spacious rooms thoughtfully designed with all modern amenities
alongside unpretentious and authentic hospitality experience
makes it most popular amongst its loyal customers. The hotel
has Premium rooms, Executive and Suites, banquet halls,
board rooms, multi-cuisine restaurant and a roof top restaurant
managed by trained chefs.
he Aman New Delhi has been revamped to its iconic
new avatar The Lodhi by the DLF Group. Situated on
Lodhi Road at the edge of Lutyens Delhi, The Lodhi
offers spectacular views of Delhi’s green landscape from its
rooms, along with restaurants, bars, a spa, health and recreation
centre. Revamped in 2013, this boutique property with 40
rooms and suites, all with private plunge pools, offers a sense of
casual luxury and comfort. From an informal dining experience
at Élan along with the intimate Élan Bar to al fresco coffee, a
glass of wine or snacking in the adjoining courtyard plus OTW
and Anidra, The Lodhi has multiple dining venues.
P
HRANI Hospitality | October 2013
29
State News
UPHRA chalks out
opportunities with Nepal Tourism
The Uttar Pradesh Hotel and Restaurant Association (UPHRA) in close coordination with the
Tourism Ministry of Nepal, Federation of Indian Chambers of Commerce and Industry (FICCI)
and Associated Chambers of Commerce and Industry of India (ASSOCHAM) recently organised a
seminar in Lucknow on the investment opportunities in the tourism potential of Nepal.
T
he Hon’ble Ambassador
of Nepal, Shri K N
the
Adhikari
highlighted
increasing
investment
opportunities in the tourism
potential of Nepal. “Most of the
foreign business of Nepal comes
from India, or Uttar Pradesh to be
more precise. Both the countries
share a healthy business relation
and can now look forward to
the
trade
opportunities
out
here,” elaborated Adhikari. The
event of Heritage Tourism in
Uttar Pradesh was organised
by the Indian Heritage Hotels
Association at Lucknow.
Officials at the seminar
UPHRA Supports Promotion
of Heritage Tourism in Uttar Pradesh
A
(L-R): Sh. Om Prakash Singh, Hon’ble Minister for Tourism - UP; Sh. Surendra K Jaiswal, President, UPHRA; Sh. Akhilesh Yadav, Chief Minister - UP and
H.H. Maharaja Gaj Singh, President IHHA
30 HRANI Hospitality |
October 2013
one day conference titled
Heritage Tourism in Uttar
Pradesh was organised by Indian
Heritage Hotel Association in association
with Uttar Pradesh Hotel and Restaurant
Association in Lucknow on 7th April,
2013. Keeping in view the vast potential
of Tourism in UP, the event could be
well be considered as the first step
towards promoting heritage tourism. The
conference was inaugurated by the Chief
Minsiter, UP, Sh. Akhilesh Yadav and
H.H. Maharaja Gaj Singh. The programme
was commenced with a presentation by
Heritage Hospitality Association of Uttar
Pradesh. The presentation was an eyeopener on UP’s untapped potential as a
heritage destination.
State News
Half Marathon organized
on World Health Day
B
areilly took an initiative to organize a
HALF MARATHON with a message of
“Green Environment, Healthy Life” on
the important day of World Health Day (07 April
2013).
The run was organized by Rohilkhand Hotel &
Restaurant Association in association with Invertis
University to create awareness amongst younger
and older generations and local communities in
and around Bareilly to preserve the environment,
heritage and unique landscape.
The marathon was flagged by District Magistrate
of Bareilly. The special feature of the marathon was
Sr. Citizens run and wheel chair run along with
women special run and run for fun. Over 2000
people participated in the run.
HRAP concentrates on issues in Punjab
A
delegation led by Amarvir Singh, General Secretary, Hotel and Restaurant Association of Punjab (HRAP) and its members from
Ludhiana, Jalandhar, Ropar, Mohali, Zikarpur and Amritsar met Shri Sukhbir Singh Badal, Hon’ble Deputy Chief Minister,
Punjab recently and submitted a memorandum on the issues concerning the state of Punjab.
The issues concerning the state of Punjab mentioned in the memorandum are as follows:
•
To reduce the quantum of luxury tax and VAT.
•
Reduction in property tax rates
•
Electricity tariff to be charged on industrial tariff instead of commercial
The Hon’ble Minister gave a patient hearing and assured to consider the issues for further relaxation. He also directed the concerned
authorities to invite HRAP for discussion of the industry views before issuing any notifications.
Hotel and Restaurant Association of Punjab is hopeful that the Government of Punjab will provide relaxation to the hotel and restaurant
industry from such huge pressure of taxation. We are ready to work hand in hand with the government to promote tourism in the
state.
-Amarvir Singh, General Secretary, HRAP
HRANI Hospitality | October 2013
31
State News
HRAL releases its directory
The Hotel and Restaurant
Association
of
Ludhiana
(HRAL) released a directory
of hotels and restaurants in
Ludhiana. The directory was
formally launched by Garish
Oberoi, President, Hotel and
Restaurant Association of
Northern India (HRANI) at
Hotel Maharaja Regency,
Ludhiana.
S
peaking on the occasion, Oberoi congratulated
Manjit Singh Nagpal, President, Hotel and
Restaurant Association of Ludhiana (HRAL)
and his team on the great achievement and exclaimed
that this directory will help in promotion of tourism
in Ludhiana and Punjab.
Amarvir Singh, General Secretary, Hotel
and Restaurant Association of Ludhiana (HRAL)
ensured that the directory would be supplied to all
the members and would also be made available
at the railway stations and bus stands so that the
Releasing the directory
32 HRANI Hospitality |
October 2013
Dignitaries on dias
tourists gets enough information of city hotels and
restaurants.
Manjit, President, HRAL applauded the support
extended by HRANI. “It was good for the industrial
city that Hotel and Restaurant Association of
Northern India (HRANI) is giving preference and
support to the state/local associations,” concluded
Manjit.
State News
Clarks Inn Alwar organises
‘Cross Country Run for Tourism’
The
5th
Anniversary
Celebrations of Clarks Inn
Hotel owned by MGB Group
comprised a series of spectacular
events. Clarks Inn Alwar was
privileged to have Rajindera
Kumar, a veteran from the
hospitality industry, a firm
disciplinarian and perfectionist
as the Chief Guest for this mega
event.
W
hile addressing the gathering, Rajindera
Kumar expressed his immense
satisfaction
over
Alwar-Bhiwadi
express highway and Sariska Sanctuary providing
excellent connectivity. Kumar stressed the need
to encourage more budget hotels in the organised
sector which would go a long way in promoting
tourism in Alwar.
“Connectivity to Alwar and Sariska are two
main issues which will decide the fate of Alwar
to remain as a attractive tourist destination,”
highlighted Rajindera Kumar, Director, Vivanta by
Taj Ambassador Hotel New Delhi while flagging
off the Cross Country Run For Tourism on June
30, 2013. K S Narayan, Principal, IHM Jaipur,
the Guest of Honour at the celebrations said that
enormous employment opportunity lies in the hotel
management discipline. Young boys and girls who
have the service attitude should opt for this technical
qualification course.
At the run for tourism event, the dais was shared
by dignitaries such as Gulshan Lal Bhatia and
Vandana Bhatia, Director MGB Group, Daulat Ram
Hajrati, Pradeep Arya, Chairman UIT, Ashok Ahuja,
Gopalnath Bhargava, Dinesh Bhargava, Bittu Gill,
Jayant Kumar from CIT. Niranjan, the famous tourist
guide anchored the event. The run was coordinated
and conducted under the guidance of Bishan Kalra,
an athlete of international & national repute.
Kumar expressed his happiness over Sariska
road issue being sorted out in bigger interest of the
city economy and public at large as Alwar has a very
high potential of attracting domestic and international
tourists. Rajinder Kumar and Narayan appreciated the
tireless efforts of Manish Bhatia, Managing Director,
MGB Group who is the guiding force behind mapping
Clarks Inn as a professionally managed hotel at his
40 rooms property with restaurant, bar and banquet.
Manish Bhatia who himself is a qualified hotel
management graduate, has always been concerned
towards promoting the city in a holistic manner that
benefits the travel trade, well-reflected in organising
cross country run for tourism. Kumar and Narayan
rewarded the winners of the run.
“Clarks Inn being the pioneer and leader in
Alwar has a great future and to my mind would
do very well with the increase in inventory,” said
Kumar with a word of caution to concentrate closely
on strong infrastructure, upkeep and keeping its
employees at high motivation level.
Kumar also gave wonderful life lessons to the
employees of the hotel. He shared his secrets of
success and various facets of life with employees.
“There is no shortcut to success. One has to earn
it by hard labour, commitment and dedication. In
hospitality business, warm and dedicated service to
guests is the core competency, one should have.”avered Kumar.
On this occasion, while throwing cultural
program in the honour of Rajinder Kumar and K S
“Connectivity to Alwar and
Sariska are two main issues
which will decide the fate of
Alwar to remain as a attractive
tourist destination. “
-Rajindera Kumar
Narayan, the host Manish Bhatia said, “Being the
first hospitality chain in the city, the onus to promote
the city as ultimate destination for tourism lies on us.
There is still so much to explore in this city which
remain untapped.”
The cultural night program with an amazing
folk flavour was attended by dignitaries of Alwar
from various walks of life such as Ajay Singhal,
CA, Rajan Jhiriwal, Chairman, NIET Group of
Institutions, Anil Kaushik, renowned Management
Guru and Corporate Advisor, army officials and
many more.
HRANI Hospitality | October 2013
33
State News
Delhi Tourism
welcomes ‘Dildaar Dilli’
Agra may soon get an
airport
S
mt Sheila Dixit, Hon’ble Chief Minister, Delhi recently gave the capital
of India a new identity with the launch of a tagline, ‘Dildaar Dilli’ for
the first time in the history of this vibrant city. The tagline was not
coined by the government officials but was chosen from the 12,000 entries
that were received when a competition was announced by Delhi Tourism in
association with Government of Delhi. The idea for the Tagline was to sum up
the essence of Delhi including its history, culture, modernity and diversity.
Delhi Tourism in association with the Government of Delhi had organised
a contest inviting response from the citizens of the country promising the
winner to be awarded with a cash price of `50,000. Over 12,000 entries
were received for the same from all over the country making it tough for the
authority to decide the best amongst all.
T
he Aurangabad Municipal Corporation (AMC) has received
`8 crore for development of a rose garden and roads near the
historically important monuments in the city and a tourist taxi
stand, as per a report in The Times of India. According to an officer
with the Maharashtra Tourism Development Corporation (MTDC),
the funds allotted to the AMC were part of the Aurangabad mega
tourist circuit programme.
Another officer in the AMC said, “Of the sanctioned amount,
`3.55 crore is being given for the rose garden near Majnu Hill, `4.22
crore will be given for beautification of roads leading to the city’s
tourist spots and `57.02 lakh has been allotted for developing a tourist
taxi stand in front of the MTDC office near the railway station.”
West Bengal plans on offering ‘filmgrimage’ to its tourists
T
he West Bengal Tourism Department is planning to
pay homage to Satyajit Ray by developing the places
of the iconic filmmaker’s shooting sites as tourist
destinations. According to the reports of The Times of India,
The department plans to send its proposal to develop such sites
as the ‘Satyajit Ray trail’. The idea is to boost Brand Bengal
through Brand Ray, said an official. “Through the plan, we
can woo foreign tourists since Ray had a huge contribution
in placing Indian cinema, currently in its 100th year, on the
world map.
Through Ray, Bengal could also attract tourists from
abroad since they would be intrigued to visit all these places
that are associated with Ray,” he added. The trail will begin
from Boral and will move on to Birbhum and Burdwan,
where many of his works were also shot. To identify the exact
locations of Ray’s films, the tourism department has decided
to coordinate with some of Ray’s crew members and also
consult Sandip Ray, his son.
34 HRANI Hospitality |
October 2013
State News
Arunachal Pradesh Tourism
in BBC top global travel list
A
runachal Pradesh has been put on the
international tourism map after being adjudged
as the second runners-up of BBC’s travel
magazine awards this year. The state, known as the
‘Last Shangri La on Earth’, was chosen as the second
runners-up of India Travel Award under ‘Emerging
Destinations in India’ category, by a travel magazine.
Arunachal’s unique culture, cuisines, art and
handicrafts had turned the cynosure of all eyes,
particularly among 100 international delegates from
three SAARC and ten ASEAN countries at India’s first
three-day International Tourism Mart held at Guwahati
in January 2013.
MTDC to set up a committee
to tackle over licensing
T
he Maharashtra Tourism Development Corporation (MTDC) is
planning to set up a committee of government officials to tackle the
present situations of approvals, clearances and registration required
by the industrial units within the state of Maharashtra. Headed by Shri Jayant
Kumar Banthia, Hon’ble Chief Secretary of Maharashtra, a committee will be
organized to look after the sections and procedures involved in registration of
plots for any hotels or restaurants in Maharashtra and their online application
for various clearances by MIDC related to Fire Department, Water Supply,
Technical Advisor (TA), Special Planning Authority (SPA), Engineering and
Land Department Clearances. The announcement came from Chhagan Bhujbal,
Tourism Minister, Government of Maharashtra, at an event hosted by the
National Restaurant Association of India (NRAI) in Mumbai.
MoT boosts tourism
development at Kovalam
T
he Union Tourism Ministry has waved through a major
development package for the Kovalam tourism hub.
The `13.60-crore package is intended to make this
internationally-renowned locality more tourist-friendly and
envisages comprehensive development of tourist amenities,
including construction of walkways, landscaping and lighting,
said Shri Shashi Tharoor, Hon’ble Minister of State for Human
Resource Development.
Dr K Chiranjeevi, Hon’ble Union Tourism Minister will
formally inaugurate the development project next month, Tharoor
said. The `13.60-crore package is for the 2013-14 financial year
and has been okayed by the union ministry considering the
importance of Kovalam as a national and international tourist
centre. The development of the Kovalam bus stand and nearby
areas is a part of this project. In addition to this, an ‘amenity
block’ will be constructed on Corporation land here and a park
near the harbour.
HRANI Hospitality | October 2013
35
State News
Manali buckles under
tourist rush
MP Tourism’s new TVC is out
I
ncrease in tourist arrival from 13 lakh people to 32 lakh people in a
decade is a good sign for growing tourism industry of Kullu valley,
but on the other hand infrastructure development has failed to match
rise in tourist footfalls. The total traffic burden on Manali is many times
more than the capacity of all parking spaces. All streets in Manali have
turned into parking lots. Residents have been parking their cars on the
national highway, which is again leading to traffic jams. Similar is the
condition on Manali-Rohtang highway, Vashisht, Hadimba Temple and
other tourist spots around Manali. An official reveals that currently they
have a plan to spend `5 crore for new parking spaces. As there is no
scope for widening the existing roads and streets, they are looking at the
possibility of building skyways.
F
ourth in the inimitable series of MP Tourism ads, this ‘Colours’
TVC takes tourism advertising to a whole new level. It welcomes
the audience the same way Indians welcome people by throwing
colours at them during the festival of Holi. Colours in different
beautiful hues envelope tourists and form the key tourist attractions
of Madhya Pradesh - Kanha’s tigers, Khajuraho’s famous sculptures,
Mandu’s Jahaz Mahal, Sanchi Stupa and Ujjain’s Mahakal Aarti. This
audio visual treat has been created by Ogilvy & Mather Mumbai and
Nirvana Films. Go to youtube to see for yourself.
Less known sites in Bihar
catch tourists’ fancy
S
ome lesser-known ancient sites of Bihar are fast catching
the attention of tourists, particularly from the Far East
and South Eastern countries. Not only the ancient path
taken by Buddha connecting Jethian and Rajgir has been very
well received by the Buddhist community, with many Buddhist
pilgrims walking the 13km stretch, but other ancient Buddhist
sites such as Telhara, GhoraKatora (both in Nalanda) and Antichak
in Bhagalpur district are also fast catching the attention. Bihar
is known across the globe as home to the ancient Nalanda and
Vikramshila universities. But archaeologists have stumbled on
traces of another ancient university in Bihar - at Telhara, a small
village 30km from Biharsharif.
In view of the importance of Vikramshila University at Antichak
in Bhagalpur district, Bihar government has sanctioned `100
crore for the promotion of tourism and necessary infrastructure
for tourists. Lakhisarai, 125km east of Patna, and its surrounding
areas are another unexplored Buddhist sites which have recently
caught the attention of scholars and researchers.
36 HRANI Hospitality |
October 2013
State News
Chandigarh to host CII
Tourism Fest from
Dec 5-7, 2013
W
ith an aim to showcase
India
as
a
global
tourist
destination,
Confederation of Indian Industry (CII)
has planned to organise a three-day
tourism fest from December 5 with
several states expected to participate.
“The first ever tourism fest will be
organised with the partnership of
all northern state governments to
boost tourism,” said Arjun Sharma,
Chairman, CII Tourism Fest 2013
and Managing Director, Le Passage
to India.
The Punjab Government has
Arjun Sharma
agreed to be the principal partner
state while Gujarat will be the ‘partner state’ in this initiative, he said.
Jharkhand, West Bengal, Jammu and Kashmir, Chhattisgarh and Madhya
Pradesh have confirmed their participation while discussions are on with
Uttarakhand, Goa, Andhra Pradesh, Kerala and Odisha, he said. Besides
the Indian states, Sharma said, “Thailand has already confirmed its
participation and we are expecting participation from Germany, Malaysia,
China, Russia, Australia, USA, Sri Lanka, Singapore, Macau, Britain.
Aurangabad receives `8
crore for tourism
development
T
alking to IANS, Shri Zuher Bin Sagir, District Magistrate Agra
revealed, “I have been assured by top officials that the Airport
Authority of India officials would soon visit Agra and give their
survey report after a visit to Dhanuali, where we want to have the airport
terminal adjacent to the existing airport at Kheria.” The Kheria Airport
belongs to the Indian Air Force.
Sagir said farmers would be adequately compensated for the
additional 57-acre land that needs to be acquired. Sagir said an airport
that serves civilian traffic would prove a boon to the tourism industry.
Senior tourism industry leader Rajiv Tiwari said: “Shri Ajit Singh,
Honourable Minister for Civil Aviation, is very positive about the Agra
airport project. The Airport Authority of India has already surveyed the
Dhanuali area and is keen that the work on the project starts soon.” The
Taj Mahal is less than 10km from the Kheria airport.
Kerala launches country’s
first tourist seaplane service
K
erala Tourism recently launched the country’s first tourist
seaplane service that would enable holidayers enjoy the
panoramic beauty of the ‘God’s Own Country’ through easy
connectivity to distant backwater destinations. The amphibian service
was flagged off by Shri Oommen Chandy, Hon’ble Chief Minister.
The maiden service between Ashtamudi Lake here and Punnamada in
Alappuzha, however, was called off due to bad weather. Marking its
inauguration, the plane took off from the waterdrome and landed back.
The six-seater Cessna 206 floatplane was operated by Belgian captain
Michael Fabry, watched by hundreds of onlookers who gathered for
the inaugural despite the hostile weather. The service in due course
envisages connecting the entire stretch of Kerala with Trivandrum,
Kochi and Kozhikode airports, being base stations.
HRANI Hospitality | October 2013
37
State News
Central Excise Commissionerate
hold workshop to encourage
Voluntary Compliance
An
interactive
session
highlighting the Voluntary
Compliance Encouragement
Scheme (VCES) and key issues
of Indian hospitality industry
was organized jointly by
Confederation of Indian Industry
(CII), Hotel and Restaurant
Association
of
Northern
India and Commissionerate
of Central Excise & Service
Tax, Chandigarh at CII
headquarters.
38 HRANI Hospitality |
October 2013
M
r Parminder Singh Sodhi, Commissioner,
Central
Excise
Commissionerate,
Chandigarh stressed that the VCES is
a liberal and trade-friendly measure. He also urged
businesses to take advantage of its benefits, and avoid
the potential payment of interest and penalties. He
asked the representatives of the industry to ask their
members to avail the benefits under VCES 2013 and
pay their due taxes and avoid interest, penalty and
prosecution under Service Tax laws.
Mrs Rachna Singh, Assistant Commissioner of
Service Tax Division, Chandigarh also addressed
the major concerns of the hoteliers in the region.
Giving detailed information about the Voluntary
Compliance Encouragement Scheme (VCES), she
said. “The voluntary compliance encouragement
scheme (VCES) will make the defaulters fall in
line. The central government has introduced the
scheme to encourage defaulters to pay service tax
dues voluntarily without any penalty, interest and
prosecution. To encourage voluntary compliance by
service providers, no inquiry or investigation will
be conducted against a declarant, if any individual
comes forward to make truthful declaration and also
gets immunity from interest and penalty.”
Mr Manmohan Singh, Chairman, CII,
Chandigarh, said, “Service sector contributes about
65 per cent of the GDP but the number of service
tax payers is quite less. Therefore, this scheme was
launched to bridge this gap and allow defaulting
persons and companies to disclose their tax liabilities
and file their service tax returns.”
The representatives of the trade industry
explained their concerns which mainly included
clarity regarding initiation of audit, the eligibility
criteria under the scheme and other clarifications.
Some of the representatives suggested that a negative
list of all those categories who are not eligible under
this scheme may be prepared and circulated by
the department so that all concerned may know in
advance whether they can avail the benefit under
VCES 2013 or not. Other issues of the service sector
like double taxation, creditbilling, risk management
were also deliberated upon.
62nd AGM and MC Meeting
Exclusive
HRANI MC
Meeting held
in New Delhi
On September 27, 2013, the Annual General Meeting
held at The Surya Hotel New delhi which was followed
with MC Meeting. The key thrust of the meeting was
to review and finalize the programme of 2nd HRANI
Convention. Following MC members from northern
region were nominated to FHRAI Executive Committee
for the year 2013-14.
• Mr. Garish Oberoi
• Mr. Gurvinder Juneja
• Mr. S.M. Shervani
• Mr. Sushil Gupta
• Mr. Sanjay Sood
• Mr. Surinderjeet Singh
• Mr. Suresh Kumar, Corporate Member
HRANI Hospitality | October 2013
39
Appointments
Welcome Aboard
ITDC
S
ri Trinath Behera has joined as
Director (Finance) at Indian Tourism
Development
Corporation
Limited
(ITDC) with effect from April 26, 2013.
Prior to this, he was working as General
Manager in Indian Railway Finance
Corporation Ltd (IRFC) and brings in
more than thirty years of experience in
banking and corporate finance.
Berggruen Hotels
V
ijay Sethi takes over Berggruen
Hotels as its Chief Operating Officer.
Vijay will bring on board a rich experience
spanning across 28 years in hotels, airlines,
travel and tourism and healthcare. With
unbeatable knowledge and skills, Sethi
believes in building a strong operational
structure and creating a customer centric
DNA.
Radisson Blu New Delhi
Dwarka
R
adisson
Blu
New
Delhi
Dwarka
brings
in
Manas
Krishnamoorthy as General Manager.
With a Bachelor in Hotel Management
degree from the Welcomgroup Graduate
School of Hotel Administration in
Manipal, India, Manas brings 14 years
of hospitality experience to Carlson Rezidor
Hotel Group.
The Leela Palace New Delhi
T
he
Leela
Palace
New
Delhi
welcomes
Kunal
Chauhan
on board as the Resident Manager.
He brings with him over 13 years
of hospitality experience with the
finest
luxury
hotel
chains.
Here
Kunal
will
oversee
and
drive
operations
and
initiatives
for
the group’s flagship property in New Delhi.
40 HRANI Hospitality |
October 2013
The Leela Palaces, Hotels
& Resorts
R
ajesh Jhingon is the new Executive Vice
President, Operations of the group. In this
role, Jhingon will oversee and drive operations
and initiatives for group’s eight hotels plus four
new hotels in the pipeline. In a career spanning
over 20 years, the latest has been his stint as
GM, Mandarin Oriental Las Vegas.
Hyatt Regency Delhi
A
seem
Kapoor
is
the
new
General Manager at Hyatt Regency
Delhi, succeeding Timothy Bruce.
He rejoins the property where he
once worked in the capacity of Director
of Food and Beverage. A hospitality
veteran with over twenty years of
experience, he began his career as a
management trainee with Holiday Inn,
Mumbai in 1989.
ITC Mughal, Agra
I
TC Hotels appoints Ashutosh Chhibba as
General Manager of ITC Mughal, Agra.
Chhibba is an alumnus of Welcomgroup
Management Institute and brings with
him twenty one years of expertise in Food
& Beverage. His journey began with ITC
Hotels in 1992 as Banquet Manager in
Chola Sheraton, Chennai and he has been
posted at various ITC Hotels properties.
The Claridges, New Delhi
U
rvashi Malik moves to The Claridges,
New Delhi as Manager, Marketing
Communications. With over 5 years of
experience in the hotel industry, here she
will be responsible for driving PR
and marketing campaigns and media
planning for The Claridges, New Delhi
and The Claridges Nabha Residence,
mussoorie.
Appointments
Premier Inn
P
remier Inn welcomes Rajeev Babbar
as Vice President, Finance & Planning,
South Asia (India, Sri Lanka and Maldives).
Rajeev brings with him substantial expertise
in finance and strategic planning, with a
proven track record in deploying significant
capital to enable value creation. In this role,
he was responsible for business development,
acquisitions, management tie-ups, financial
reporting, and budgeting.
Roots Corporation Limited
R
oots Corporation Limited (RCL),
a subsidiary of The Taj Group
appointed
P
K
Mohankumar
as
their Managing Director and Chief Executive
Officer. In his new role, Mohankumar will
lead the Management Team in consolidating
current operations of Ginger Hotels pan
India and spearheading fast track growth and
development in the domestic market.
ibis Gurgaon
R
avi Khubchandani has taken on
the role of General Manager of
ibis Gurgaon. Prior to this Ravi was
the Hotel Manager of ibis Pune.
At
ibis
Pune,
Ravi
has
been
instrumental in putting together a
talented and committed management
team to successfully manage the
operation in a very challenging business
environment.
Leela Kempinski Gurgaon
T
he Leela Palaces, Hotels and Resorts
recently announced the appointment of
Michel Koopman as General Manager. Prior to
joining The Leela, Koopman was the Director
of Middle East Operations Anantara Hotels,
Resorts and Spas, United Arab Emirates and
General Manager Eastern Mangroves Hotel and
Spa. Koopman brings an impeccable reputation
for excellence in hotel operations, food and
beverage, multiple hotel units’ management,
organisational re-structuring and marketing.
Hyatt Regency Gurgaon
S
Federico Mantoani will be
at the helm of the first Hyatt
Regency property in Gurgaon as
the General Manager. Federico
has been associated with Hyatt for
over fifteen years where he has
acquired extensive experience in
managing large Food and Beverage
operations and opening a number of
properties.
ibis Delhi Airport
M
atthieu Firmin is now the
General
Manager
of
ibis
Delhi Airport. Before this, Matthieu
was
the
General
Manager
of
Novotel Survilliers Saint Witz, France.
He has been associated with Accor
for over 12 years and his past assignments
include being Deputy General Manager
of the 556 room ibis Charles De Gaulle
Airport.
Le Meridien Jaipur
S
anjay Gupta joins Le Meridien
Jaipur as the General Manager. Prior
to this, Sanjay had been instrumental in
establishing Le Méridien Coimbatore.
Having spent almost 19 years in the
hospitality industry, Sanjay has also
worked at The Royal Orchid, Bengaluru,
The Oberoi Hotels and Resorts and Trident,
Mumbai.
Lemon Tree Hotels
L
emon Tree Hotels has appointed
Maahesh S Aiyer as the Vice President
- Operations, Lemon Tree Premier. In
his new position, Maahesh will play a
key role in enhancing and implementing
the operations strategy of Lemon Tree
Premier and help the group realize its
vision of being the leading mid-market
hotel chain in India by 2016.
HRANI Hospitality | October 2013
41
New Members
New Members
Hotel Category
1. Fortune Park DJ Avenue
A unit of Penguin farm P. Ltd
417, M.G. Road
Ghitorni, New Delhi
14. Panna Vilas Palace Hotel & Restaurant
758/280 Rani Road
Fateh Sagar Lake Shore
Udaipur
2. Country Inn By Carlson
A Unit of DJ Builder
Plot No A-1, District Centre
DLF South Court
Saket, New Delhi
15. Hotel Park Inn
O.P. Builders & Hotels P. Ltd
A-28/c-3
Jai Singh Highway
Bani Park, Jaipur
3. Hotel Patnitop Heights
Near Nag Temple
Patnitop, Jammu
16. Divine Boutique Hotel P. Ltd
149, Bhag Singh Cricle
Adarsh Nagar
Jaipur
4. M.M. Continental
NH-73
Ambala-Jagadhari
Mullana , Ambala
17. The Lalit
Kujjal Builders P. Ltd
Rajiv Gandhi IT Park
Chandigarh
5. J.P. Residency
SS Infrastructure
Plot No. 6 B, Community Centre
Patparganj, IP Extension
New Delhi
6. Pullman Gurgaon Central Park
Oriental South Delhi hotels P. Ltd
Sector 26, MG Road
Delhi-Gurgaon Boarder
Gurgaon
18. Eddison Hotel
293/3,
Old Delhi Gurgaon Road
Near Sec-14, Gurgaon
19. Hotel Shandela
Near Old Tehsil
Manali, Dist Kullu
Manali
20. Hotel Maiden Residency
344/1
Pandav Nagar
Near Hospital Asia Columbia
NH-24, Ghaziabad
7. Hotel 42
42 The Mall, Amritsar
8. Hotel Fairway
Harmony Corp
51, Court Road
Adjoining IDBI Bank
Amritsar
21. Desert Scape Jodhpur
Near J.I.E.T Engineering College
Mogra Pall NH-65, Jodhpur
27. The Solitaire
1622, Haridwar Byepass Raod
Dehradun
28. Hotel Heera Invitation
Junction Road
Dampier Nagar
Mathura
29. Vivaana Hotel
Vivaana Hospitality P. Ltd
Near Post Office
Churi Ajitgarh, Jhunjhunu
30. New Tourist Hotel
2 Manu Marg
Alwar
31. Hotel Landmark President
4/23-B
Asaf Ali Road
New Delhi
32. Amrapali Clarks Inn
C.P 5, Lohia Vihar
CB Gang, Bareilly
33. Hotel Holywood
Outside Railway Station
GT Road, Ludhiana
34. Hotel Harbans Residency
Rajwaha Road
Leela Bhawan Chowk
21 No Phatak, Patiala
35. Hotel Tiptop
Opp. Railway Station
Backside central Fire Brigade
Ludhiana
36. The Bagh Resort
Old Agra Achnera Road
Pakka Bagh
Bharatpur
9. Hotel Meedo
71, Gandhi Road, Dehradun
22. Clark Heights
1/1 West Patel Nagar
New Delhi
10. Hotel Maya Niwas
56, Hathroi Fort
Hari Kishan Somani Marg
Gopal Bari, Jaipur
23. Majestic Grand Hotel
G.T Road
Pragpur, Jalandhar
11. The White Hotels
Off Katra Reasi Road
Vaishnodevi, Katra
24. Star Grand Villa
E-8, East of Kailash
Opp. Metro Pillar No-74, New Delhi
12. The Retreat
Taj Nagri, Phase I
Shilpgram Road, Agra
25. Hotel Central View
Model Town, Manali
38. J.S. Residency
B-12/112-B-2,
Gauri Ganj, Bhelupur
Varanasi
26. Country Inn & Suites By Carlson
Covent Road,
Near Library Chowk
Mussoorie
39. Emblem Hotel
E-5, Kalindi Colony
Opp. Maharani Bagh
New Delhi
13. Hotel Karnavati
Gaumukh Road Corner
Sirohi Distt., Mount Abu
42 HRANI Hospitality |
October 2013
37. Emarald
Superus Guest House Hospitalities P. Ltd
112, Babar Road
Opp. W.T.C,
Connaught Place, New Delhi
Xyz
New Members
5. ET AL - The Lounge Bar
S/F, City Square Mall
Rajouri Garden, New Delhi
22. Cream Centre
GF-01, Plot No- 1 & 2
City Centre, Sec-29, Gurgaon
41. Shangri-La
Old Road Shenam, Leh, Ladakh
6. Chaska Restaurant
181-184, G.T. Road
Gurudev Palace Complex
Lakhanpur, Kanpur
23. Fruit Forest
GF-01, Plot No- 1 & 2
City Centre, Sec-29, Gurgaon
42. Hotel Snowcrests Manor
Usha-Lexus Hotels & Resorts
Beyond Log Huts
Manali, Dist Kullu
7. Kwality Restaurant & Confectioner
26/A/1 MG Marg, Allhabad
24. Moti Mahal Delux Restaurant
SCO No- 321,
First Floor, Sec-9, Panchkula
8. I Food Corner
Integra Hospitality Facility Management Ltd
B-4/45,Safdar Jung Enclave, New Delhi
25. Kebab Xpress
Rossell Hospitality, M-43, Outer Circle
Connaught Place, New Delhi
9. Vibes
G & S Sarover
Park Plaza Hospitality P. Ltd, 14,
District Centre, Laxmi Nagar, New Delhi
26. Kebab Xpress
Rossell Hospitality
N-5, N Block, Connaught Place, New Delhi
40. Rajasthali Resort & Spa
C-24, 3rd Floor, Balaji Plaza
Bhagwant Das Road
C-Scheme, Jaipur
43. Laxman Jhula Divine Resort
Unit of S.N. Farestry Ltd
96, Nehru Marg
Rishikesh, Dehradun
44. Hyatt Regency
Piccadily Hotels P. Ltd
New Delhi NCR, NH 8,
Sec-83, Gurgaon
45. Peppermint West Gurgaon
Pinetree Hospitality
17/6, Old Delhi Raod, urgaon
46. The Legend Inn
E-4, East of Kailash, New Delhi
47. Keys Hotel
Opp. City Centre
Shaheed Bhagat Singh Nagar
Pakhowal Road, Ludhiana
48. Hotel Kingston
9/12, East Patel Nagar
Opp. Hotel Siddharth, New Delhi
49. Hotel Valley View
Origin Hotel & Resorts P. Ltd
10, Near Maa Gayatri Hospitals
Pratap Nagar, Airport Road
Udaipur
50. Desert Tulip Hotel & Resort
Plot No-4, Hotel Complex
Jodhpur Road (NH-15), Jaisalmer
Additional Category
10. Golden Greens Golf & Resorts Ltd
Tranquility Avenue
Village Sakathpur, Gurgaon
11. Kumar Vegetarian
15-B, Rajpur Road, Dehradun
12. Harem Sky India Kitchen P. Ltd
Shop No-13-17, Garden of Five Senses,
Said-ul-Ajaib, Delhi
13. Kens Food Planet
Near Main Chowk
Kashmir Road, Katra
14. Imperial Grill
29, GMC, TRG Complex
Bahu Plaza, Jammu
15. Machaan Fine Dine Restaurant
18, K. Sarbha Nagar
Ludhiana
16. Red Mango Restaurant
GT Road, Sahnewal, Ludhiana
1. The Great Kabab Factory
SCO -201-203
Sector -34 A, Chandigarh
18. Not Just Paranthas
M-84, M- Block Market
Greater Kailash Part –II, New Delhi
2. Moti Mahal Delux Tandoori Trail
South Asian Hospitality
MGF Mall, 3rd Floor, Gurgaon
19. Coriander Leaf
Vatika Hotels P. Ltd
Vatika Business Park
Ground Floor, Sec-49, Sohna Road, Gurgaon
4. Bite & Bowl
ABS Foods Entert.Co.
Plot No-4,5,6, Dist Centre,
Rajouri Garden,
West Gate Mall, New Delhi
2. Dunes
C/O- Desert Scape Jodhpur,
Near J.I.E.T Engineering College,
Mogra Pall NH-65, Jodhpur
3. Elements
C/O- Mapple Abhay, Paota Circle, Paota, Jodhpur
4. Cafe 176
Pinetree Hospitality, C/0-Peppermint West Gurgaon
Pinetree Hospitality, 17/6, Old Delhi Raod, Gurgaon
5. Cafe Rouge
C/o-Ramada Gurgaon Central,
Site -2, Sec-44, Gurgaon
6. Terrace Cafe
C/O- Hotel Nand Residency, Opp. SBI,
Off the Mall, Mussoorie
Associate Category
17. Fuel Restaurant
GT Road, Sahnewal, Ludhiana
Restaurant Category
3. Tavern on Greens
Aggarwal Hotels
Qutub Golf Course, Aurobindo Marg,
Lado Sarai, New Delhi
1. Mosaic
C/O- Country Inn & Suites By Carlson,
Plot No- 301/302, Old Delhi Gurgaon Road
Sec-12, Gurgaon
20. Red Lounge
A Unit of Neeti Nagpal Estate
GF-19-20, Plot No-4
Aggarwal City Mall, Pitampura
New Delhi
21. 100% Rock Adaab Hotels Ltd
T-307, Third Floor, Ambience Mall
Vasant Kunj, New Delhi
1. Aakriti Hotels Pvt. Ltd
3rd Floor, 12 Community Centre
Saket, New Delhi
2. Seven Seas Hospitality Private Limited
B-28, Ring Road, Lawrence Road
Indl. Area, New Delhi
3. Dataman Computer System Pvt. Ltd
25/16, Karachi Khana,
Near Sagar Market, Kanpur
Summary Report
Hotel Membership
50
Restaurant Membership
26
Associate Membership
3
Additional Category
6
Total Membership
85
HRANI
HRANIHospitality
Hospitality| |Aug-Sept
October 2013
43
Off The Track
Destinations galore for Women to breakfree
No matter how much you are looking forward to spending some quality time with that special
someone, travelling together can be a bit stressful; regardless of whether you have been married for
decades or are just testing the waters as a couple. So what can you do to ensure a blissful getaway?
Hotels.com, the global hotels expert, brings you some surefire ways to keep the fires burning without
getting burnt.
For beachcombers-Goa
On a Shopping Spree-Jaipur
G
elcome the summer with a short trip to the Pink City of India,
Jaipur. Rich in heritage and cultural sights, Jaipur is also a
shopper’s delight. Jaipur is a ‘mixed bag’ where the days can
be spent in visiting the various palaces and royal forts and the evening
spent splurging in the markets. You can literally shop till you drop! Buy
yourself silver jewellery, ‘kundan’ work jewellery, choose various fabrics
and sarees with block prints or tie
and dye works, ceramics called blue
pottery, ‘jootis’ and ‘mojris’...the list
goes on.
Must Do: A visit to Maniharon Ka
Rasta and Johri Bazar is a must for
every shopaholic. Also Hot Pink
located at hotel Narain Niwas.
oa as a holiday destination never
fails; it has something for every
individual. Take a lazy walk down
the beach, go for early morning swims, bask
in the sun and indulge in a relaxing spa. Make
merry with bonfires and music in the evenings;
try different cuisines and gulp down the local
beer. Go sea shell hunting or visit the Anjuna
Flea Market to buy intriguing and colourful
knick knacks. Take scooter rides around the
town; retire for a quiet night with the sounds of
breaking waves or just party the night away with your girl friends!
Must Do: Gorge on the very delicious crab curry served at the legendary Souza
Lobo, located on Calangute Beach. Be spunky and get a henna tattoo done.
W
Nirvana by the sea-Gokarna
On Nature’s Trail-Gangtok
W
o on a nature’s trail
to the sleepy town of
Gangtok. The town
is surrounded with natural
water cascades and visiting
in March is a good idea as
various flowers are in bloom.
Few days spent among the
simple local folk, lodging in
wooden houses, waking up to the holy sounds of the Buddhist monasteries’
gongs is a welcoming thought after the hustle bustle of city life.
Must Do: Buy a ‘baku’, the graceful traditional dress of Sikkim’s women,
and be the envy of your friends back home when you wear it. Visit one of the
friendly locals to try the home-made thupkas and their special butter tea.
omen in a fast-paced world are so pre-occupied with professional and
personal nitty gritties that they often lose their spiritual solace. Take out
some time for yourself and cleanse your mind by heading off to Gokarna,
a beautiful temple town in Karnataka. Stroll aimlessly through the town, brush up on
your knowledge of Sanskrit or hop from one temple to the other in the name of spiritual
tour. Mahashivratri is just round the corner (10th March) so you can be a part of the
Mahashivratri celebrations at the Mahabaleshwar Temple.
The beaches of Gokarna are a hippy haven completed with
fun, music and hammocks.
Must Do: Visit to the Om Beach is a must as the beach
is naturally shaped like the auspicious Hindu symbol Om.
Also visit the “Study Circle” Library which has a huge
collection of books including palm leaves books and
hundreds of commentaries on Bhagavad Gita.
G
For the daredevil in you-Rishikesh
I
f you are the outdoorsy kind, head to Rishikesh.
The rapids and rivers promise an exhilarating
experience. The thrilling part of the rafting
experience is the cliff jump and it will definitely
leave your heart pounding in a good way. Rishikesh
is also an ideal base for trekking. Test your rock
climbing limits or go rappelling. This adventure
destination also provides an opportunity to try
44 HRANI Hospitality |
October 2013
out bungee jumping. You can experiment with
it at the Jumping Heights platform in Rishikesh.
An invigorating experience and not for weakhearted.
Must Do: End your adventure-filled day with a
cosy bonfire at your camp. If you wish for more,
then head towards Haridwar (18 km) to experience
the majestic evening Ganga aarti.
Courtesy: Hotels.com
Off the Track
Five magnificent Forts of India
I
ndia’s cultural history unveils some fascinating
facts about forts, their architecture, heritage and
importance. Built for the primary purpose of
defence, forts were also a sign of a kingdom’s authority
and the strength of its King. Much planning went
into their complex design and location to provide the
maximum in protection from invading forces. Traps
and deceptions were incorporated to capture prisoners
and foil attacks. Another extremely important feature,
a self-sustaining water source was crucial to survival
for long sieges.
Soldiers and prisoners lived for months on end in
the forts, and carefully planned storage and reservoir
systems were paramount as a lifeline; their actual
location within the complex remained a closely
guarded secret to prevent nearby lurking enemies from
poisoning supply.
India has several long-standing forts that lend a
rich historical and cultural dimension to the country’s
tourism. We have selected the top five which hold
particularly fascinating interest, to help you plan your
journey, experiencing much of India at the same time.
Travel light, don’t forget your camera and bring a
bottle of water to keep you hydrated and prepare for
some fantastic walks.
Amber Fort,
Rajasthan
A
s a perfect blend of Hindu-Muslim
architecture, the Amber Fort is located in
the small town of Amer in Rajasthan. Built
in the 16th century it is known for its artistic styling
with large ramparts, series of gates and cobbled
paths. Inside the Sheesh Mahal (mirror palace)
is well worth the trip, as well as the Sukh Niwas
where a cool climate is artificially created by winds
that blow over the water cascade within the palace.
The fort is connected by a subterranean passage in
the north to the Jaigarh Fort, which was used as an
escape route in times of war.
Travel tip: Fly to Delhi International Airport to
reach the Amber Fort.
Jaisalmer Fort,
Rajasthan
A
lso known as the Golden Fort and one of
the largest in the world, Jaisalmer’s yellow
sandstone provided camouflage in the vast
surrounds of Thar desert. Built in 1156 by the Rajputs,
the fort has three interior walls to secure enemies
Agra Fort, Agra
B
uilt by the great Mughal emperor Akbar in
1565, the Agra Fort is known as the ‘walled
city’. History tells us that the precious
Kohinoor Diamond (105.6 metric carats) was
discovered here. Robustly built, it was the stronghold
of the Mughals, embellished with a number of
richly decorated buildings in Mughal style art and
architecture. Within the fort you’ll find Jahangiri
Mahal (built by Akbar for his son Jehangir), Khas
Mahal (white marble palace) and the Musamman
Burj which is a tower with a balcony facing the Taj
Mahal, where Shah Jahan spent the last seven years
of his life under house arrest by his son Aurangzeb.
Travel tip: The closest airport is Delhi International
Airport, followed by a wonderful and scenic 200km
roadtrip.
Chittorgarh Fort,
Rajasthan
C
Considered
one of India’s
grandest,
Chittorgarh
Fort
spreads over an area
of 700 acres. Located
on a hill near the
Gambheri river, the
ascent to the fort
passes through seven
gateways making it
almost
inaccessible
to enemies. Inside the
fort are 65 historical structures among which are four
palaces, including Rana Kumbha Palace (Indian ruler
belonging to the Sisodia clan), and Padmini’s Palace
(Padmini was the queen of Chittor), 19 temples with
intricate carvings, and 20 bodies of water. It was said
that Sultan Alauddin fell in love with Rani Padmini
upon seeing her reflection in one of the reservoirs
which led to the battle of Mewar, and her death.
Travel tip: The nearest airport is the Udaipur Dabok
Airport, located 70 kms from Chittorgarh.
who break through within a maze so an attack could
be launched from within. Inspired by the royals, the
Havelis (private mansion), have intricately decorated
walls and ceilings and are heavily carved on both
the exterior and interior. Inside the Raj Mahal (royal
palace) with four massive gateways and a group of Jain
temples.
Travel tip: Jaisalmer Fort’s nearest airport is in Jaipur.
The Fort can be reached by road, approximately
570km away.
Junagarh Fort,
Rajasthan
L
ocated in the arid region of the Thar
desert, Junagarh Fort is built with red
sandstone and marble. Inside the fort
contains palaces, courtyards, pavilions and
balconies, each providing insight into the
grandiose living style of the past Maharanas of
Rajasthan. The confluence of Rajput, Mughal
and the Gujarati architectural designs are clearly
visible in Junagarh Fort, as a consequence, it is
one of Indian architecture’s precious gems.
Travel tip: Fly to Jodhpur, which is 256km from
Bikaner City.
Each of these heritage cities are well
connected with private taxis for travel. Outside
these sites you will generally find local tour
guides who can guide you to the sites as well as
accompany to share their extensive history’s.
Courtesy: Wega India
HRANI Hospitality | October 2013
45
Astro Speak
Forecast October 2013
ARIES (March 21 to April 20)
You will be obsessed with learning new skills
and gathering information during the next
few weeks. You could spend a lot of time
online, at the library, or talking to people in
your community. You’ll be busy taking classes
or attending seminars and be energized by
interesting conversations. You will make new
contacts that enrich your life in some way
during the current transits in Gemini. Uranus
in your sign will ensure that nothing you do
will be predictable or boring. Others may
perceive your behavior and demeanor as odd
or eccentric. Change your routine frequently
and be open to new experiences.
TAURUS (April 21 to May 20)
Several planets in Gemini will help to spotlight
the need for more information on financial
planning and money management this month.
This would be a good time to talk to someone
knowledgeable and helpful. You might have
to do some homework to find the right person
to explain things in layman’s terms and work
with you to create a practical plan. Gemini
isn’t in a comfortable relationship with your
sign, and this will mean that you’ll have to
make adjustments to embrace a new attitude
about money and material things. You will
socialize with your extended family later
in the month.
GEMINI (May 21 to June 20)
There will be plenty of activity in your sign,
bringing out your curiosity and love of social
interaction and knowledge. You’ll be busy, have
several projects going at once, and meet many
new people. You’ll be in your element and feel
confident. A New Moon in your sign on June 8
will bring a fresh start and new attitude. Keep an
open mind and focus on new objectives. You will
be motivated to make changes and have faith in
the future. With Neptune in Pisces, be careful of
so-called friends who may not be trustworthy.
CANCER (June 21 to July 22)
Now you will look within and examine your
emotions and motivations. If you have any
troubling issues, this would be a good time talk
to a therapist and explore your psyche. If that
isn’t your thing, try to write down your thoughts
in a journal and analyze what’s at the root of
your fears and insecurities. This may not be a
comfortable process, but you will benefit from
some soul searching or talking it out. Pluto
opposite your sign will continue to bring chaos
and transformation regarding your relationships.
LEO (July 23 to August 22)
Avoid controversial subjects and painful topics.
Your wit and charm will entertain and engage
others. Take the time to listen and be supportive.
Motivate your friends and acquaintances to
take some risks. Saturn in Leo will make life
challenging at home or when dealing with a
close family member. Added responsibilities
could keep you from fully enjoying yourself.
Uranus in Aries will bring restlessness and
impulsiveness.
make you vulnerable and bring an inability
to focus. This won’t be comfortable for you,
and it will require more patience and selfforgiveness than usual. You’ll have some
errors in judgment and may be forgetful at
times, but this won’t be the end of the world.
A large group of planets in Gemini this month
will help you network.
articulate, ensuring that others will listen to
what you have to say. You’ll make many new
connections and express your thoughts. With
several planets in Gemini and your travel and
education sector, you will seek to broaden your
knowledge and desire to take a trip. If this is
within your means, you’ll learn a lot and enjoy
yourself. If you have to stay home, read about
other places and cultures. Career matters will
be stressful later in the month.
will be a source of support to others by simply
being a good listener. Shared resources and
joint finances will be a large focus during the
first few weeks. Teamwork and communication
will be important for making progress and
resolving issues. If you have loans or claims to
set up or settle, this would be a good time to
work with professionals and get advice.
listen, compromise, and negotiate important
matters. There could be some minor bickering,
but you’ll be able to resolve issues if you
can be willing to cooperate and consider
the wishes of your partner. Make time
for conversation and be affectionate
and supportive. This will go a long way
toward improving your relationship.
pulled in many directions at once. It will
be really important to stay organized and
keep good records because you might miss
important details or forget about commitments.
Communicate clearly with co-workers and
management if you want good results. The
emphasis will be on relationships and dealing
with the public later in the month. You could be
critical of others or feel superior, so watch what
you say and give constructive feedback.
and intimacy will heat up as a result. It will be
easy to share your feelings and be assertive, but
you’ll also respect the other person and strive to
please. If you’re single, you might make the first
move with someone special. If you’re already in
a relationship, carve out time to talk and rekindle
that spark. Concerns about work will emerge
during the latter part of the month.
outside world and your loved ones at the
same time. Family matters or life at home
could be stressful and distracting. Do your
best to communicate your feelings without
getting angry or defensive. Listen to others
and be willing to cooperate. You might feel
like a victim most of the time, but you have
the power to change things.
You will be at the center of time spent with
friends this month. Concentrate on catching up,
discussing relationships and goals, and having
a few laughs. Try to keep things light and lively.
VIRGO (August 23 to September 22)
You could continue to suffer from uneasiness
and a lack of self-confidence with Neptune
in Pisces opposite your sign. This planet will
LIBRA (September 23 to October 22)
Communication will be very important this
month, whether you’re in a one-on-one
conversation, writing a blog, or giving a
presentation. You will be witty, sharp, and
SCORPIO (October 23 to November 22)
Responsibilities this month will be as heavy as
they’ve been over the past months. If you make
a commitment, be sure to follow through. You
SAGITTARIUS (November 23 to December 22)
Communication will be great with most people
you deal with this month, especially if you
have a romantic partner. You’ll be willing to
CAPRICORN (December 22 to January 19)
Work will be a source of stress and worry this
month, and you might not feel productive.
Too many demands and distractions could
lead to mistakes and feeling like you’re being
AQUARIUS (January 20 to February 18)
You’ll have an active social life this month, and
love and romance will be highlighted. You’ll
spend time with someone you love and care about,
PISCES (February 19 to March 20)
You will be highly sensitive and emotional
and continue to do some soul searching this
month. You will also have to relate to the
46 HRANI Hospitality |
October 2013
Did You Know
Understanding the ‘Women Wanderers’
Most women travel with their better halves
What women are most and least satisfied with in a hotel
• 42 per cent of women travellers travel as couples. These women have a
higher holiday budget (average of `2218 per night) than other women
travellers. Their favourite destinations are Ooty, Kerala, Andaman and
Shimla
• Women are most satisfied with the location of the hotel i.e. the
surroundings and least satisfied with activity options at hotels
When do women enjoy their holidays?
Single women travellers on the rise
• Over the last one year, the number of single women travellers has gone
up by 26 per cent
• Single women travellers go on longer trips (average 2.73 nights, shorter
by 18 per cent in a year) and now have higher holiday budgets (`2081
per night which is up by 55 per cent in a year)
• Their favourite destinations are Goa, Ooty, Kerala and Andaman
• Women travellers who travelled in June were the happiest with their
stay and those who travelled in March were least happy
Happiest and the unhappiest women travellers belong to...
• Women travellers from Ahmedabad, Bengaluru and Delhi were most
satisfied with their stay. Travellers to Kolkata, Hyderabad and Pune
were least satisfied
HRANI Hospitality | October 2013
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