Untitled

1. Login/Sign up
1.1
1.2
1.3
1.4
Sign up iBanking
Login
Retrieve your Internet Banking User ID
Reset iBanking login password
2. Accounts
2.1 Balances
2.2 Activity
2.3 Foreign Currency Account Opening
3. Transfer
3.1 Funds Transfer
3.1.1 Transfer To Own DBS Accounts
3.1.2 Transfer to Other Bank/Other DBS Accounts
3.1.3 Transfer Overview
3.2 Oversea Funds Transfer
4. Deposit
4.1 Time Deposit Opening
4.2 Call Deposit Opening
4.3 Change TD Maturity Instruction
4.4 Make a CD Request
5. Investments
5.1 Foreign Currency Exchange
5.2 Financial Needs Analysis –Core
5.2.1 Update Financial Needs Analysis
5.2.2 Inquire Financial Needs Analysis
5.3 Structured Investment Product
5.3.1 Structured Investment Product Subscription
5.3.2 Inquire or Delete Structured Investment Product
6. Services
6.1 Alerts, Messages and Reminders
6.2 Update My Profile
6.3 Online Requests
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1. Login/Sign up
1.1 Sign up iBanking
Step 1: Go to DBS public website www.dbs.com.cn -> Login->Choose Ibanking
Step 2: Click Sign up now
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Step 3: Choose Online Application, fill in all the required information
Step 4: Click Accept button to accept Online Banking Registration Service Agreement
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Step 5: Input new password in the New Password and Confirm Password fields
Step 6: Click Submit button to confirm the information
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Step 7: User ID will be generated automatically for your login to DBS iBanking
1.2 Login
Step 1: Click “Submit” button after input IB User ID and Password
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Step 2: You can select either Enquiry Mode or Transaction Mode to login your DBS iBanking
Please note: OTP(One Time Password) number is essential for transaction mode of DBS Internet Bank, you may apply for
the OTP number at DBS China branches .In Enquiry Mode, you can only view Your accounts.
Step 3: Select Transaction mode and Input the OTP you received
Please note: If you can’t receive OTP, please check whether it’s blocked by your mobile anti-virus software. Please view the
OTP in the software and add DBS OTP No. to the white list.
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Step 4: Reset your login id if this is your first time to login to DBS iBanking
1.3 Retrieve your Internet Banking User ID
Step 1: Click “Retrieve your Internet Banking User ID” in the login page
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Step 2: Input your debit card number, debit card pin and other information
Step 3: User Id retrieved.
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1.4 Reset iBanking login password
Step 1: Input your debit card number, card pin and other information
Step 2: Input the new Internet Banking password and click Preview button to complete.
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2. Accounts
2.1 Balances
Click Accounts->Balances to view the balances.
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2.2 Activity
Click Accounts->Activity, you can view account activity of different accounts you hold.
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2.3 Foreign Currency Account Opening
Please note: Please make sure your ID which you provided to DBS the 1st time is not expired, otherwise you will see the
alert message “The identification document you provided previously has expired. Please take your renewed document to
the nearest DBS to update our records.”
Step 1: Click Accounts-> Foreign Currency Account Opening, select a Foreign Currency.
Step 2: Click the checkbox to accept the Terms and Conditions, and click Preview button.
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Step 3: Input the OTP and click the Submit button to confirm the information
3. Transfer
3.1 Funds Transfer
3.1.1 Transfer To Own DBS Accounts
Step 1: Click Transfer->Funds Transfer->Transfer To Own DBS Accounts
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Step 2: At Transfer To Own DBS Accounts page
Fill in the funds transfer details and click Preview button.
Please Note: Click to select the Make This A Recurring Transfer check box if you want this transfer to occur more than once,
and you can fill in how many times you want to recur.
3.1.2 Transfer to Other Bank/Other DBS Accounts
Step 1: Click Transfer->Funds Transfer -> Add Payee
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Step 2: Fill in the Payee information
Step 3: Click Transfer->Funds Transfer ->Manager Payee, you can inquire and delete the payee here
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Step 4: Change transfer Limit
Click Transfer-> Change transfer Limit,to change the Funds Transfer limit.
Step 5: Click Transfer->Funds Transfer -> Transfer to Other Bank/Other DBS Accounts
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Step 6: At Transfer to Other Bank/Other DBS Accounts page, please select and
Fill in the funds transfer details and click Preview button.
Please Note: Click to select the Make This A Recurring Transfer check box if you want this transfer to occur more than once
3.1.3 Transfer Overview
Click Transfer->Funds Transfer ->Transfer Overview,it is a central place for you to view your
completed transfers and also to manage the scheduled transfers.
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3.2 Oversea Funds Transfer
Step 1: Click Transfer-> Oversea Funds Transfer->Add Beneficiary
Step 2: This service allows you to add beneficiary for overseas funds transfer application.
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Step 3: Click Transfer-> Oversea Funds Transfer->Manager Beneficiary,you can view existing
beneficiary details as well as to delete existing beneficiary.
Step 4: Click Transfer-> Oversea Funds Transfer-> Initiate Oversea Funds Transfer
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Step 5: Click Accpet button to accept the Terms and Conditions,the Overseas Funds Transfer page
appears.
Step 6: Select and fill in the fields with *, and click Preview->Submit to complete the
transaction.
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4. Deposit
4.1 Time Deposit Opening Click Fixed Deposit->Time Deposit and Call Deposit->Time Deposit
Opening, and fill in the fields below and click Preview button.
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●
●
●
●
From account
TD Type
Placement Period
Principal Amount
Maturity Instruction
4.2 Call Deposit Opening Click Fixed Deposit->Time Deposit and Call Deposit->Call Deposit Opening,
and fill in the fields below
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●
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From
CD Type
Principal Amount
Currency
Crediting Account
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4.3 Change TD Maturity InstructionClick Fixed Deposit->Time Deposit and Call Deposit->Change TD
Maturity Instruction, and fill in the fields below.
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●
●
Account
New Maturity Instruction
Crediting Account
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4.4 Make a CD RequestClick Fixed Deposit->Time Deposit and Call Deposit->Make a CD Request,
and choose the drop down account below.
● Account
● Redemption Type
5. Investments
5.1 Foreign Currency Exchange
Step 1: Click Investments-> Foreign Currency Exchange
Pleases note: Foreign currency transactions can only be performed between 09:00am to 05:30pm (China local time) from
Monday to Friday (except public holidays).
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Step 2: Input the OTP and click Submit button to confirm information.
5.2 Financial Needs Analysis –Core
5.2.1 Update Financial Needs Analysis
Step 1: Click Investments-> Financial Needs Analysis –Core -> Update
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Step 2: Please fill in the details
5.2.2 Inquire Financial Needs Analysis
Step 1: Click Investments-> Financial Needs Analysis –Core ->Inquiry, This service allows existing
Internet Banking customer to inquire Financial Needs Analysis - Core (FNA) results online
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5.3 Structured Investment Product
5.3.1 Structured Investment Product Subscription
Step 1: Click Investments-> Structured Investment Product-> Subscription
Step 2: Choose the product you want to subscribe.
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Step 3: click Confirm after reading and understanding the product documents.
Step 4: Choose an account and input the amount to subscribe the product
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5.3.2 Inquire or Delete Structured Investment Product
Step 1: Click Investments-> Structured Investment Product-> Inquire /Delete
Step 2: This service allows existing Internet Banking customer to inquire and delete Structured
Investment Product (SIP) orders online
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6. Services
6.1 Alerts, Messages and Reminders
“Alerts, Messages and Reminders”, includes following functions: communication center, compose
message, manager alerts and manager reminders.
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6.2 Update My Profile
“Update personal profile”, includes following functions: setup account nickname, update mailing
address, change user ID, change password and update personal information.
6.3 Online Requests
“Online request”, includes following functions: Stop Cheques, Request statements, Change Card
Limit and Report Card Lost.
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