Annual Report 2004/5 corrected
Transcription
Annual Report 2004/5 corrected
THE ROYAL COLLECTION TRUST Annual Report 2010 –2011 A I M S O F T H E R O YA L C O L L E C T I O N T R U S T In fulfilling the Trust’s objectives, the Trustees’ aims are to ensure that: • the Royal Collection (being the works of art held by The Queen in right of the crown and held in trust for her successors and for the nation) is subject to proper custodial control and that the works of art remain available to future generations; • the Royal Collection is maintained and conserved to the highest possible standards and that visitors can view the Collection in the best possible condition; • as much of the Royal Collection as possible can be seen by members of the public; • the Royal Collection is presented and interpreted so as to enhance public appreciation and understanding; • access to the Royal Collection is broadened and increased (subject to capacity constraints) to ensure that as many people as possible are able to view the Collection; • appropriate acquisitions are made when resources become available, to enhance the Collection and displays of exhibits for the public. When reviewing future activities, the Trustees ensure that these aims continue to be met and are in line with the Charity Commission’s General Guidance on public benefit. This report looks at the achievements of the previous 12 months and considers the success of each key activity and how it has helped enhance the benefit to the nation. FRONT COVER: Carl Haag (1820–1915), Morning in the Highlands: the Royal Family ascending Lochnagar, 1853 (detail). A Christmas present from Prince Albert to Queen Victoria, the painting was included in the exhibition Victoria & Albert: Art & Love, at The Queen’s Gallery, Buckingham Palace, from March to December 2010. BACK COVER: Princess Elizabeth, by Marcus Adams (1875–1959), taken on 15 December 1936, four days after the proclamation of the Princess’s father, the Duke of York, as King George VI. The photograph was included in the exhibition Marcus Adams: Royal Photographer at Windsor and Holyroodhouse. FRONTISPIECE: Jan van der Heyden (1637–1712), A Country House on the Vliet near Delft, c.1660 (detail). The painting was included in the exhibition Dutch Landscapes at The Queen’s Galleries in London and Edinburgh. THE ROYAL COLLECTION TRUST Annual Report for the year ended 31 March 2011 www.royalcollection.org.uk Company limited by guarantee, registered number 2713536 Registered Charity number 1016972 Scottish Charity number SC 039772 TRUSTEES OF THE ROYAL COLLECTION TRUST Chairman of the Trustees HRH The Prince of Wales, KG, KT, GCB, OM, AK, QSO, ADC ⬃••⬃ Deputy Chairman The Earl Peel, GCVO ⬃••⬃ Trustees Lady Shaw-Stewart (to 31 March 2011) The Duke of Buccleuch and Queensberry, KBE, DL (from 31 March 2011) Mr Duncan Robinson, CBE, DL Mr Peter Troughton The Rt Hon. Christopher Geidt, CVO, OBE Sir Alan Reid, KCVO ⬃••⬃ Director of the Royal Collection Jonathan Marsden, LVO, FSA CONTENTS Chairman’s Foreword 5 Report of the Director of the Royal Collection 7 Custodial Control 11 Conservation Paintings Decorative Arts Works on Paper Preventive Conservation 13 13 14 14 16 Access and Presentation Buckingham Palace The State Rooms The Queen’s Gallery The Royal Mews Windsor Castle The State Apartments and Precincts The Drawings Gallery Special Visits and Research Enquiries Palace of Holyroodhouse The State Apartments and Precincts The Queen’s Gallery Historic Royal Palaces Travelling Exhibitions Loans 17 17 17 18 19 20 20 20 20 21 21 23 24 24 24 Interpretation Learning Publishing New Media 26 26 30 33 Accessions and Acquisitions 34 Trading Activities Retail Picture Library 36 36 37 Financial Overview 38 Summarised Financial Statements 40 Exhibitions and Loans Royal Collection Exhibitions Loans 43 43 43 Staff of the Royal Collection External Appointments Staff Numbers Staff Training and Development 48 48 48 49 Staff List 50 • More than 400 works of art conserved • 9 exhibitions staged • 80 public lectures given by staff • 8 books published • 2.1 million visitors to Buckingham Palace, Windsor Castle, the Palace of Holyroodhouse, the Royal Mews and The Queen’s Galleries • 105,000 complimentary or 1-Year Pass visitors • 94 loans to 41 exhibitions in the UK and 13 other countries • 5 awards for publications and visitor services 6 ANNUAL REPORT 2011 REPORT OF THE DIRECTOR O F T H E R OYA L C O L L E C T I O N Jonathan Marsden he list of achievements in the year under review provides evidence of sustained progress towards the T fulfilment of the Royal Collection Trust’s charitable aims. It also demonstrates the effectiveness of the ‘virtuous circle’, whereby the ever wider enjoyment of the Collection can contribute towards its long-term care and preservation. By any measure, 2010–11 was one of the most successful years since the Trust was founded in 1993, and it was the most successful in purely financial terms. This was a very strong year for visitors at all the residences, the Royal Mews and The Queen’s Galleries; despite the overall economic outlook, admissions grew by 8.3 per cent. The achievement of a 17.8 per cent increase in retail sales no doubt reflected last year’s investment in the Middle Ward shop at Windsor, the continuing introduction of imaginative and attractive ranges, and the professionalism of sales staff. The growth in online retail, particularly of the special range introduced to commemorate the wedding of Prince William of Wales and Miss Catherine Middleton, has made a very significant contribution. The annual Summer Opening of the State Rooms at Buckingham Palace attracted a total of 413,000 visitors, the second highest total since the inaugural season of 1993. The special display, The Queen’s Year, gave visitors a thorough insight into the range of Her Majesty’s duties and engagements across the seasons, a pattern that has been consolidated in the course of the reign, but which, as the display made abundantly clear, continues to develop. The success of the display and its accompanying book depended heavily on the willing co-operation of the many colleagues in the Royal Household who work to deliver The Queen’s annual programme, both in the form of advice as members of the project team, and in securing appropriate exhibits to illustrate such activities as the Royal Maundy service, the State Opening of Parliament and Privy Council meetings. Visitors to the Palace made full use of the Garden Café, installed on the West Terrace for the second year. The introduction of Garden Tours as an additional option for group visits to the State Rooms was also very successful. The Victoria & Albert: Art & Love exhibition at The Queen’s Gallery, London, was seen by a total of 185,000 visitors. The daily attendance was second only to the inaugural Royal Treasures exhibition in 2002. Most encouragingly, two-thirds of the visitors surveyed in the first three months (March–June 2010) said they were visiting The Queen’s Gallery for the first time. This is a sign of our ability to reach beyond the core Life-size statues of Queen Victoria (1847), by John Gibson, and Prince Albert (1849), by Emil Wolff, greeted visitors to the Victoria & Albert: Art & Love exhibition. ANNUAL REPORT 2011 7 audience established for the Gallery over nearly 50 years, and is crucial to the attainment of our charitable aim of ensuring the widest possible enjoyment and appreciation of the Collection. Success in this case seems to have been due to the intrinsic appeal of the relationship between the young Queen Victoria and Prince Albert, and the very extensive media coverage that resulted from this, combined with imaginative marketing and the range of activities undertaken in partnership with such organisations as the National Gallery, the Victorian Society and the Victoria and Albert Museum. In addition, the 1-Year Pass, enabling the purchaser to return repeatedly following their initial visit, has proved very popular. In an eventful year for exhibitions, Dutch Landscapes, selected and catalogued by Desmond Shawe-Taylor and Jennifer Scott, completed a long and successful run at The Queen’s Gallery, Edinburgh. It transferred to The Queen’s Gallery, London, on 15 April 2011 and will be shown at the Bowes Museum, Barnard Castle, from November 2011. A photographic selection of the pioneering work of Roger Fenton and Julia Margaret Cameron was shown at Aberdeen Art Gallery before transferring to Blackwell, The Arts and Craft House, at Bowness-on-Windermere. The Heart of the Great Alone, which tells the story of the Scott and Shackleton expeditions to the Antarctic through the photographs of Herbert Ponting and Frank Hurley, opened at the Canterbury Museum, Christchurch, New Zealand, shortly before the city was damaged by a substantial earthquake in September 2010. The exhibition re-opened as soon as was practical and was seen by almost 20,000 visitors. The curators Sophie Gordon and Emma Stuart, and the explorer David Hempleman-Adams, co-authors of the accompanying book, took part in events at the Museum during the period of the exhibition. A week before the planned closing date in February, a further, more serious earthquake occurred. The Canterbury Museum withstood the shock far better than any other historic building in the city, and the exhibition returned to the UK unscathed after a delay of only six weeks. It will be shown at The Queen’s Gallery, Buckingham Palace, from October 2011. The publication of catalogues raisonnés of the Collection is an essential and perpetual task. Although more than 50 titles have appeared over the past century, many areas remain as yet unpublished. Vanessa Remington’s two-volume catalogue of Victorian Miniatures, which appeared in November 2010, is to be celebrated not only as a substantial achievement in its own right, completed in a remarkably short time and to the highest standards of scholarship, but also as it completes the publication of the entire collection of some 2,646 miniatures, ranging in date from 1526 to 1901. Such catalogues require a further vital ingredient, in addition to scholarship, dedication and expertise in design and photography. Without the generous financial support of KPMG, Sir Harry Djanogly, the Basil Sir William Charles Ross (1794–1860), Prince Ernst and Prince Edward of Leiningen with Islay and a macaw, watercolour on ivory, 1839. This vibrant and colourful miniature of Queen Victoria’s step-nephews was included in the exhibition Victoria & Albert: Art & Love at The Queen’s Gallery, London, and in Vanessa Remington’s catalogue, Victorian Miniatures in the Collection of Her Majesty The Queen. 8 ANNUAL REPORT 2011 Samuel Trust and the Michael Bishop Foundation, there would be no possibility of publishing the Collection to such a high standard. Looking to the future, the next three years will be amongst our busiest yet, and none more so than 2012, with the celebration of the Diamond Jubilee of Her Majesty The Queen, in the same year that London will host the Olympics. The approval of a rolling Three-Year Plan for 2011–14 by our Trustees in December 2010 has set a course for significant developments in all areas over this period. The Plan is informed by the findings of a survey commissioned last summer from Ipsos MORI, to measure current levels of awareness of the Royal Collection and of the royal residences as places to visit. The survey provided high approval ratings from a peer review of Royal Collection activities, but results from a survey of 2,000 UK respondents showed that there was still much work to be done to raise levels of awareness. Staff in all sections took part in the preparation of the Three-Year Plan, and all sections have a part to play in the achievement of its key objectives (see right). Progress towards the first of these has included the appointment of two parttime, temporary curators, one for a forthcoming exhibition and another for a significant media project. Other major projects for the next two years include the development of a new and more interactive website and a Master Plan for the visitor experience at Windsor Castle. It is also intended that solutions should be found to the longstanding challenge of the conservation of the Royal Mausoleum at Frogmore and its presentation to a wider public. Work has begun on a definitive book about this remarkable yet little-known building. The current Royal Collection website was launched in 2005 and has developed in numerous directions while continuing to attract positive responses. Yet the internet The Three-Year Plan has four Paramount Objectives: • to replenish and restore curatorial expertise; • to identify and develop income streams for the Royal Collection Trust that are independent of international tourism; • to raise levels of awareness of the Collection, and participation in its activities, among UK citizens; • to establish a target level of free reserves sufficient to sustain charitable activity during periods of lower trading performance. demands of its participants not only continuous improvement but also periodic renewal. A project team has been working for some time on the procurement of an entirely new Royal Collection site, to be launched at the end of 2011. The e-Gallery, currently presenting more than 8,000 works of art, will be incorporated as The Royal Collection Online, and it is hoped that it will present 100,000 works of art by the end of 2012. In addition to the basic curatorial information, the online collection will eventually include images, film and conservation details, and users will be able to contribute their own observations and knowledge. The site will also highlight locations beyond the royal palaces where works from the Collection can be seen, and will draw attention to works with specific local connections or associations. As the first stage of this redevelopment, an entirely new online shop (www.royalcollection.org.uk/shop) was successfully launched in April 2011. It offers a greatly enhanced range of merchandise and more effective fulfilment, building on the experience of the strong demand for the Royal Wedding commemorative range during the first quarter of 2011. The long-standing need to provide visitors to Windsor Castle with refreshments, on the model of the successful cafés recently introduced at Holyroodhouse and Buckingham Palace, has prompted a study of the entire experience of visiting the Castle. This is being led by the architectural consultants Feilden Clegg Bradley Studios, who will report to Trustees at the end of 2011. The study is directed by a steering group and its early phases have involved widespread consultation. It is expected to recommend improvements to ANNUAL REPORT 2011 9 Photograph: Mike Davidson the circulation within the State Apartments, opportunities for flexibility and choice within a visit, and improvements to the quality of the environment. Meanwhile, a strategy for interpreting this most complex of sites is being developed by staff, working closely with the consultants. The growth in the range and complexity of the activities of the Royal Collection Trust and its trading subsidiary Royal Collection Enterprises since 1993 has brought with it a degree of inconsistency in presentation and representation. This has prompted a review of the organisation’s identity, so that our aims, objectives and achievements can be communicated with greater clarity. The study is expected to bear fruit during 2011–12, especially on the new website. During the coming year, paid internships in each of the three main curatorial and conservation sections (Paintings, Decorative Arts and Works on Paper) and one in marketing will be advertised and awarded. These will enable the best among those starting out in their careers to obtain valuable working experience. Existing, shorter-term annual placements, with students from Leicester University, the City & Guilds of London Art School and Camberwell College of Arts will continue. Detail from a set of seventeenth-century crewelwork hangings at the Palace of Holyroodhouse, conserved during 2010. The Trustees of the Royal Collection Trust met on four occasions during the period under review. Lady Shaw-Stewart retired in March 2011 on completion of two terms of three years. Her conscientious and supportive involvement in all aspects of the work of the Trust, not least her attendance of the ten-day Royal Collection Studies summer school in 2009, has been as valuable as her particular interest in the Palace of Holyroodhouse. It is very satisfactory that the qualifications of her successor, the Duke of Buccleuch and Queensberry, include many years of experience of the historic environment in Scotland. The Strategic Development Committee – a joint committee of the Royal Collection Management Board, two Trustees (Duncan Robinson and Peter Troughton) and the three non-executive directors of Royal Collection Enterprises Ltd (Fiona Sale, Tom Jenkins and Edward Griffiths) – met on three occasions. Peter Troughton continued to serve as Chairman of the Audit Committee, to which Nigel Turnbull has also once again devoted his time and expertise. The gratitude of the Management Board and the entire staff for the continuing guidance and support of all those named remains undiminished. As in previous years, this report describes the activities of the Royal Collection under six headings, which refer to the six charitable aims listed on the inside front cover. It is under these headings that the Trustees measure the year’s results, with particular reference to the guidelines on public benefit prepared by the Charity Commission and the Office of the Scottish Charity Regulator. The financial information is confined to a summary, but the full financial statements are available online (www.royalcollection.org.uk) or from the Registered Office, York House, St James’s Palace, London SW1A 1BQ. 10 ANNUAL REPORT 2011 CUSTODIAL CONTROL To ensure that the Royal Collection is subject to proper custodial control and that the works of art remain available to future generations. As anticipated in last year’s report, the Collections Management System has enabled the programme of on-site checking to proceed more efficiently. More than 100,000 items were checked in situ during the year. The main check took place at Buckingham Palace, with some 20,000 items in more than 1,000 locations. Progress with checking and updating the system with movements of works of art was matched by the expansion of the user group to 163 (130 in 2009–10). Hampton Court Palace was checked in a joint exercise with colleagues from Historic Royal Palaces. The entire contents of Queen Mary’s Dolls’ House at Windsor Castle have now been added to the system, comprising everything from original miniature works of art and literature to the miniature regalia in the strong room and the mousetrap in the kitchen. More than 8,600 new records were added to the database, bringing the total to 723,965 records. Progress was slightly slower this year than last (when more than 10,000 records were added), owing to the concentration of staff resources on on-site checking. The majority of the additions were photographs, including the Marcus Adams negative collection, Queen Elizabeth The Queen Mother’s collection, Queen Mary’s albums and historic inventory negatives. More than 40,000 images were uploaded to the system during the year, bringing the total to 182,750. Work in progress to add the contents of Queen Mary’s Dolls’ House to the Collections Management System. ANNUAL REPORT 2011 11 12 ANNUAL REPORT 2011 CONSERVATION To ensure that the Royal Collection is maintained and conserved to the highest possible standards, and that visitors can view the Collection in the best possible condition. PA I N T I N G S The work of the paintings conservation studio was determined very largely by the exhibition programme, involving 85 paintings. Eighteen were prepared for external loan and 33 for Treasures from the Royal Collection at The Queen’s Gallery, London. Five paintings, by Hans Holbein the Younger, Joos van Cleve, Mertens and (after) Gerard David, received full treatments in the studio in preparation for the Northern Renaissance: Dürer to Holbein exhibition opening at The Queen’s Gallery, Edinburgh, in June 2011. Four paintings underwent full treatment in external studios, including one (The Misers, illustrated here) for the Northern Renaissance exhibition. Scientific analysis in preparation for the Northern Renaissance exhibition included complete infra-red mosaics of 14 paintings. Seven panels were examined by dendrochronology. The Portrait of François II when Young, by François Clouet, was found to be painted on an oak panel from the same tree as that of another painting in a private collection. The portrait of Eleanora of Austria by Joos van Cleve was found to be on French oak, providing physical evidence to support the general acceptance that the portrait was executed in France. Infra-red examination also revealed hidden under-drawing on Holbein’s panel of Sir Henry Guildford and Eleanora of Austria by Joos van Cleve. Follower of Marinus van Reymerswaele (c.1490/95–c.1567), The Misers, 1548–51. This striking painting has not been on display for some time, due to the heavily discoloured varnish and darkened patches of overpaint (right). Cleaning in preparation for the Northern Renaissance exhibition at The Queen’s Gallery, Edinburgh (17 June 2011 – 15 January 2012), has revealed the clarity and vibrancy of the colours and subtle details previously concealed by the varnish (opposite). The painting was found to be in fine condition, with no significant losses and only a minor split in the oak panel, which still retains its original thickness. ANNUAL REPORT 2011 13 D E C O R AT I V E A R T S At Marlborough House and the two horological workshops, a total of 191 works of art were conserved, including arms, armour, furniture, clocks, ceramics, metalwork and picture frames. The year’s work featured a number of complex objects combining different materials, such as tortoiseshell, metal inlay, lacquer and painted and gilded surfaces. The conservation of two seventeenth-century Japanese lacquer cabinets from Windsor Castle was completed after almost a year. They have traditionally stood on early eighteenth-century English carved gesso side tables, one of which (illustrated opposite) has been fully conserved. Other gilding projects include one of a set of four pedestals with storks, based on an ancient model, supplied by Tatham, Bailey & Sanders for Carlton House in 1811. Thirty-five giltwood picture frames were conserved during the year, many in anticipation of the Northern Renaissance exhibition. Preparatory work was undertaken in support of forthcoming catalogues of the Collection. For the catalogue of Chinese and Japanese Works of Art, conservation and cleaning work has proceeded in tandem with photography campaigns at Holyroodhouse and Hampton Court (including pieces from Kensington Palace). Work has also continued on the catalogue of Arms and Armour. The Armourer has benefited from a new, purpose-built arms storage and study room at Windsor, with greatly improved facilities. At Hampton Court Palace, the three-year joint project, funded by Historic Royal Palaces, to conserve and document the display of arms installed for William III in 1699 in the King’s Guard Chamber was completed in August 2010. A total of 2,860 objects have been treated, and the opportunity was taken to record them fully for the Collections Management System. At the Palace of Holyroodhouse, work continued on tapestries: the Flemish seventeenth-century tapestry The Triumph of Mars was fully conserved by Margaret Maran and reinstated on the Great Stair. Work has commenced on The Lion Hunt, one of a series of Flemish seventeenth-century panels on the life of Alexander the Great woven from cartoons by Jacob Jordaens. Further progress was made on the set of seventeenth-century crewelwork bed hangings (illustrated on page 10). The Master of the Household’s ‘C’ Branch workshops, based at Windsor, concentrate on the practical furnishing of the occupied residences. More than 200 treatments were completed, including giltwood furniture from the Blue Drawing Room, Buckingham Palace, a joint project with the Marlborough House conservators. During the year, craftsmen from both sections spent periods of time working alongside their colleagues in the other workshop. This has proved a very effective means of building skills, knowledge and efficiency. W O R K S O N PA P E R In addition to the ongoing programme of book conservation, 153 works on paper were treated in the paper conservation studio, including Old Master drawings, watercolours, prints, pastels, maps and architectural plans. Of these, 51 items were treated for Royal Collection exhibitions, including 26 for The Northern Renaissance. Twenty-eight plans of the Royal Mausoleum at Frogmore were conserved by four students from the BA Conservation course at Camberwell College of Arts, during their annual two-week placement. 14 ANNUAL REPORT 2011 Conservation of an early eighteenth-century carved and gilded gesso table at Windsor Castle, used for at least 200 years to support a Japanese lacquer cabinet in the State Apartments, has revealed the exceptional quality of the work. In the upper photograph a later gilding scheme (left) and its preparatory layers are removed to reveal the original surface (right). The border at the lower edge of the tabletop was not covered by the cabinet and became heavily discoloured (upper photograph, lower left). The lower photograph shows the tabletop following treatment. ANNUAL REPORT 2011 15 Among the major projects completed in the bindery at Windsor was the conservation and rebinding of Specimens of Persian calligraphy and Indian miniatures (1600–1800), prior to the volume’s loan to the exhibition The Art of Courtly Lucknow, at Los Angeles from December 2010 to February 2011. A total of 37 photographs were conserved and 105 mounted, all for Royal Collection exhibitions, including Marcus Adams: Royal Photographer and Prince Philip: Celebrating Ninety Years. Six were mounted for the forthcoming London showing of The Heart of the Great Alone: Scott, Shackleton and Antarctic Photography. A Preservation Assessment Survey of the Royal Archives collections was conducted. The results will be analysed by the Preservation Advisory Centre and will inform future conservation policy. Conservation projects included 34 Victorian folders, a series of essays by King George III and a series of bills for Frederick, Prince of Wales. Around 40 other individual documents were conserved and re-housed, and several hundred were sleeved. The bindings of around 50 important printed works (including several ornithological volumes by John Gould) were repaired and conserved by external binders. A further 1,035 books were refurbished with the help of two long-term volunteers, augmented during a concentrated three-week project in August by four additional volunteers. P R E V E N T I V E C O N S E R VAT I O N The day-to-day care of works of art of all kinds in the occupied palaces presents challenges beyond those that arise in purpose-built museums. The existing arrangements for close collaboration with the Master of the Household’s Department in maintaining best practices for handling and movement will shortly be strengthened by the introduction of a new post to provide ongoing specialist advice and training throughout the palaces. Continuing improvements at the California Gardens Store included the provision of additional mobile shelving for photographs and manuscripts and the enhancement of climate controls. Plans were drawn up for the re-shelving of the Cold Store (for photographs and negatives) in Middle Ward, Windsor Castle. Advice was sought from museum specialists on suitable storage materials and cabinets for coins and medals. 16 ANNUAL REPORT 2011 ACCESS AND PRESENTATION To ensure that as much of the Royal Collection as possible can be seen by members of the public, and that access to the Collection is broadened and increased (subject to capacity constraints) to ensure that as many people as possible are able to view the Collection. B U C K I N G H A M PA L A C E The State Rooms The State Rooms were open to the public for 67 days, from 27 July to 1 October 2010 (2009: 67 days), attracting 413,000 paying visitors (2009: 369,000). A special display, The Queen’s Year, was mounted in the Ball Supper Room, charting the seasonal cycle of The Queen’s duties by means of 102 objects, including dresses, jewellery, official gifts and uniforms, imaginatively designed by George Carter and installed by the Exhibitions team. Film extracts showed the high points of royal ceremonial, from The Queen’s Birthday Parade and Garter Day in June to the annual service of commemoration in Whitehall and the State Opening of Parliament in the autumn. Buckingham Palace was voted Best Attraction for Group Visits: Short Visit at the Group Travel Awards 2010, and Best UK Attraction for Group Visits at the Group Leisure Awards 2010. Both awards are based on votes from the group travel industry. Private tours of both the State Rooms and the Garden at Buckingham Palace took place outside the main Summer Opening period. Some 1,060 visitors booked on to a private tour of the State Rooms, and 5,491 enjoyed a group tour of the Garden. ABOVE AND BELOW: The Queen’s Year display at Buckingham Palace. BELOW LEFT: Garden tours were added to the range of options open to Buckingham Palace visitors. ANNUAL REPORT 2011 17 The Queen’s Gallery The Gallery enjoyed one of its busiest years since opening in May 2002. The exhibition Victoria & Albert: Art & Love, featuring 402 works of art of all kinds, attracted a daily average of over 700 visitors during its long run, with a final total of 185,000 visitors. It opened on 19 March 2010 and closed, following an extension of one month, on 5 December 2010. A notable feature of the exhibition was the unprecedented range of events planned and delivered by the Learning team. The introduction of early morning views for groups, including colleagues from museum and heritage organisations, undoubtedly helped to raise awareness of the Gallery and its programmes. Evening tours were also very well subscribed, and, in all, 130 group visits were made. The Gallery staff are to be commended for their commitment under these conditions, which often entailed very long working days. The Gallery closed to the public on 5 December for a planned refurbishment period, prompted by the need, outstanding from the original building project, to replace defective marble skirtings and facings in the main spaces, the Pennethorne and Nash Galleries. The opportunity was taken to replace the wall hangings and re-finish the stone and wood floors, to adjust the glazing configuration of the cabinet rooms, to introduce a new lighting-control system and to re-decorate throughout. The work was completed in time for the installation of the next two exhibitions, Dutch Landscapes and Treasures from the Royal Collection, which both opened on 15 April 2011. The Education Room leading from the main landing has been re-named the Millar Learning Room, in memory of the founding Director of the Royal Collection, Sir Oliver Millar (1923–2007), who was associated with The Queen’s Gallery since its creation in 1962. The naming also honours the contribution of Sir Oliver’s wife, Delia Millar (1931–2004), particularly in the cataloguing of the Victorian drawings and watercolours in the Royal Collection. From 15 April 2011, visitors to The Queen’s Gallery have been able to take their own photographs within the Gallery. This enables works from the Collection to be circulated and enjoyed more widely. The atmosphere and excellent viewing conditions of the Gallery are highly valued by regular visitors and it is essential that the opportunity to take photographs should not inhibit the enjoyment of others. 18 ANNUAL REPORT 2011 LEFT: The exhibition Victoria & Albert: Art & Love at The Queen’s Gallery, London. RIGHT: Refurbishment work in The Queen’s Gallery, January–March 2011. BELOW: Opening throughout the year for the first time enabled visitors to see the Royal Mews at work, and with a full complement of carriages and horses in the stalls. If successful, the experiment will be repeated at The Queen’s Gallery, Edinburgh. The prohibition of photography within The Queen’s official residences will remain in place. The Royal Mews For the first time, the Royal Mews was open to the public throughout the winter period, thanks to the kind co-operation of the Crown Equerry and his staff. Whereas during the Summer Opening period the level of official activity in the Mews is low, winter visitors are able to see carriage processions forming up Photograph: Pawel Librera and a full complement of horses in the stalls. ANNUAL REPORT 2011 19 WINDSOR CASTLE The State Apartments and Precincts A total of 1,047,000 paying visitors were admitted to the Castle (an increase of 6 per cent on the previous year, and 12 per cent on 2008–9). During the Christmas period, the table in the State Dining Room was laid with pieces from a Minton service made for Queen Victoria, together with its biscuit sculptures, lately seen in the Victoria & Albert exhibition at The Queen’s Gallery, London. During the year, guided tours of the medieval Great Kitchen were extended to individual visitors and have proved highly popular. Items from the Royal Library and Royal Archives were displayed for The Queen’s guests on two occasions in April 2010, and for The Prince of Wales’s guests in June 2010. A display of Islamic manuscripts was mounted for a reception in April 2010 to launch Bloomsbury Qatar Foundation Publishing. The Librarian mounted a display in the Green Drawing Room on the occasion of the State Visit A certificate presented to the Duke of Edinburgh on New Year’s Day 1957, included in the exhibition Prince Philip: Celebrating Ninety Years (to 22 January 2012). The Duke of Edinburgh became the first member of the Royal Family to cross the Antarctic Circle, and was thus entitled to join the ‘Order of the Red Nose’. His Royal Highness contributed to both the design and the production of the certificate, which was made on board HMY Britannia. of the Emir of Qatar and Sheikha Mozah in October 2010. A selection of the works from this display was posted on the British Monarchy website. The Drawings Gallery In addition to changing displays of Old Master drawings, two exhibitions focused on members of the current Royal Family: Marcus Adams: Royal Photographer featured photographs by Adams of the young Princesses Elizabeth and Margaret Rose and their parents, King George VI and Queen Elizabeth, while Prince Philip: Celebrating Ninety Years (continuing to 22 January 2012) charts the Duke of Edinburgh’s life and career. The majority of the 141 exhibits, including photographs, © The Estate of Edward Seago; courtesy Portland Gallery, London books, sculpture, drawings, paintings, archival material, coins, medals and insignia, are from Prince Philip’s own collection. A third display, The Last Post, featured material relating to the two First World War veterans who died in 2009, Henry Allingham and Harry Patch. Special Visits and Research Enquiries More than 320 individuals visited the Upper Library, either as part of visiting groups or for independent research purposes. The 15 visiting groups included members of the Council of The Prince’s Charities, the 20 ANNUAL REPORT 2011 Committee for The Queen’s Gold Medal for Poetry, members of the International Map Collectors Society, Patrons of the Royal Academy, paper conservators from the British Museum, staff from Eton College library, supporters of the Norfolk branch of The Art Fund and prize-winners in the Windsor Festival Schools’ competition. The Print Room received visits from 180 individual researchers, and groups from Reading University, the Courtauld Institute, the Courtauld Neapolitan Roving Seminar and The Prince’s Drawing School. The photograph collection was visited by groups of students from the Sotheby’s Institute of Art MA course in Photography and from De Montfort University’s MA course in Photography History and Practice. The archivists dealt with 1,258 postal, telephone and e-mail enquiries, of which 350 were genealogical, 734 general and 174 were for information required by the Royal Household. Sixty researchers visited the Royal Archives, carrying out 273 research days. Photograph: ©Press Association PA L A C E O F H O LY R O O D H O U S E HM The Queen and Pope Benedict XVI on the occasion of the Papal Visit to the Palace of Holyroodhouse on 16 September 2010. The Pope is looking at the royal gift, a set of facsimiles of the Holbein drawings in the Royal Collection, in a presentation box created in the bindery at Windsor. The State Apartments and Precincts The Palace of Holyroodhouse received 230,000 visitors and a further 43,000 visited The Queen’s Gallery. Further improvements were made to the furnishing and decoration of the State Apartments. A contemporary bronze portrait bust of Catherine de’ Medici by Germain Pilon, c.1583, was installed in the historic apartments, alongside the full-length portrait of her daughter-in-law, Mary, Queen of Scots. Students at Buckinghamshire New University conserved a pair of late seventeenth-century ‘sleeping chairs’, including replacing the crimson silk velvet covers. The chairs are now displayed in the King’s Closet. Guided tours of Holyrood Abbey, one of the most important medieval buildings in Scotland, were ANNUAL REPORT 2011 21 22 ANNUAL REPORT 2011 introduced as part of the visitor experience from April to October. Developed by the Palace wardens, these have proved a popular innovation. The Queen’s Gallery Dutch Landscapes, an exhibition of 42 works from the Royal Collection’s rich holdings of Dutch Golden Age painting, opened at The Queen’s Gallery on 30 April 2010. The fine detail and meticulous finish of Dutch pictures appealed to British taste, and 34 of the works in the exhibition were acquired by the future George IV between 1809 and 1820. The exhibition closed on 9 January 2011, with a final total of 33,983 visitors, an average of 135 per day. It was followed by an extended selection of photographs by Marcus Adams, whose images of the Royal Family, especially those of the young Princesses Elizabeth and Margaret Rose, had already captivated visitors to Windsor. The total number of visitors at both venues was 890,385. ABOVE: The Passage Boat (1650s), by Aelbert Cuyp (1620–91), demonstrates the skill of Dutch Golden Age artists in endowing everyday scenes with a transcendental quality through the depiction of sea mist and sunlit sky. LEFT: Bronze portrait bust of Catherine de’ Medici (c.1583), mother-in-law of Mary, Queen of Scots, by the French Renaissance sculptor, Germain Pilon (c.1537–90), newly installed in the historic apartments at Holyroodhouse. ANNUAL REPORT 2011 23 H I S T O R I C R O YA L PA L A C E S More than 3 million visitors to the sites managed by Historic Royal Palaces were able to see works from the Royal Collection at Hampton Court, Kensington, Kew and the Tower of London. At the end of a lengthy conservation and redecoration programme at Queen Charlotte’s Cottage, Kew, all the original prints have now been re-hung in the Print Room. The display of paintings in The Queen’s Presence Chamber at Hampton Court Palace was upgraded with the addition of John Michael Wright’s portrait of Charles II in his coronation regalia, which has been hung above the throne dais. The hang was completed by Daniel Mytens, Charles I and Henrietta Maria, and Hendrick Cornelisz. Vroom, The Return of the Fleet with Charles I when Prince of Wales in 1623. The Private Apartments of William III on the ground floor, meanwhile, have been re-hung with works that appear in his inventories. Curatorial and conservation staff worked in various ways in support of plans for the re-presentation of Kensington Palace and the Crown Jewels in the Tower of London, both planned for completion in 2012 by Historic Royal Palaces. T R AV E L L I N G E X H I B I T I O N S A new exhibition entitled Roger Fenton and Julia Margaret Cameron: Early British Photographs from the Royal Collection was shown at Aberdeen Art Gallery from mid-June to late August 2010, and at Blackwell, The Arts & Crafts House, Bowness-on-Windermere, from late January to late April 2011, where it was seen by a total of 7,583 people. The exhibition will be shown in Exeter later in 2011. The Heart of the Great Alone was exhibited at the Canterbury Museum in Christchurch, New Zealand, from August 2010 to February 2011, prior to a final showing at The Queen’s Gallery, London, from October 2011 to April 2012. In New Zealand, the Royal Collection items were displayed within the context of the important Antarctic collection in Christchurch. The exhibition attracted more than 19,000 visitors. LOANS Works from the Royal Collection were included in 41 exhibitions in the UK and 13 other countries. Highlights included the loan of four paintings to the exhibition Venice: Canaletto and his Rivals at the National Gallery, London, and five portraits by Sir Thomas Lawrence, including three full-lengths from the Waterloo Chamber at Windsor, to the exhibition at the National Portrait Gallery, Thomas Lawrence: Regency Power and Brilliance. Fourteen drawings were lent to the major exhibition on Michelangelo at the Albertina, Vienna, and three by Raphael were included in the exhibition at the Victoria and Albert Museum that reunited four of Raphael’s Sistine Chapel tapestries (lent by the Vatican to mark the Papal Visit to the UK) with the seven surviving tapestry cartoons, which remain on long-term loan from the Royal Collection to the Museum. Two manuscript copies of the Shahnameh (The Book of Kings) were lent to the exhibition Epic of the Persian Kings at the Fitzwilliam Museum, Cambridge, and two Indian manuscripts were lent to the Los Angeles County Museum of Art for India’s Fabled City: The Art of Courtly Lucknow, prior to a second showing in Paris in 2011. 24 ANNUAL REPORT 2011 ABOVE: Following the exhibition Victoria & Albert: Art & Love, Franz Xaver Winterhalter’s painting Florinda (1852), given by Queen Victoria to Prince Albert on his birthday, 26 August 1852, was returned to its original setting in The Queen’s Sitting Room at Osborne House, Isle of Wight, after an absence of more than one hundred years. LEFT: The painting can be seen on the left in this photograph of The Queen’s Sitting Room, taken by Jabez Hughes in 1875. ANNUAL REPORT 2011 25 INTERPRETATION To ensure that the Collection is presented and interpreted so as to enhance public appreciation and understanding. LEARNING Educational activities were re-focused this year with the development of a three-year Strategy for Learning, setting out specific provision for four key audience groups – schools, adult learners, families and people with access requirements – and plans for interpretation, learning spaces and learning online. Schools On-site taught programmes for school pupils have focused on primary school children, largely for reasons of capacity. A special ‘Schools Week’ in October 2010 provided exclusive use of The Queen’s Gallery, London, for 342 primary school pupils and their teachers. A trial web-based learning resource on Queen Victoria and Prince Albert, prepared by the Royal Archives, was successfully launched on the British Monarchy website. Each of the three palaces now has a partner school, enabling Royal Collection staff and teachers to work together in planning activities and jointly developing learning resources. Adults Activities in support of the Victoria & Albert: Art & Love exhibition included 36 gallery talks by curators, a conservation day, a concert, a guided walk, ‘An evening with Victoria and Albert’, a study day on Victoria and Albert and architecture organised at The Queen’s Gallery by the Victorian Society, and two public study days held in the Sainsbury Theatre at the National Gallery. Approximately 3,000 people took part in these events. The adult programme for the Edinburgh showing of the Dutch Landscapes exhibition included a study day at the National Gallery of Scotland and a varied lecture series, featuring a curator, a conservator and a contemporary landscape painter. 26 ANNUAL REPORT 2011 ABOVE: Primary school pupils in the Victoria & Albert exhibition at The Queen’s Gallery, Buckingham Palace, in October 2010. BELOW: Six new audio tours for adults and families were introduced. Innovations included the use of commissioned music recordings on the Victoria & Albert: Art & Love audio guide and external speakers on the Dutch Landscapes tour. For the Victoria & Albert guide, Howard Shelley and Hilary Macnamara made a recording of music by Mendelssohn on Queen Victoria’s 1856 Erard piano. The recording can be heard at www.royalcollection.org.uk/microsites/vandahl. At Windsor Castle, a new programme of short courses for adults was launched with an event based on Queen Mary’s Dolls’ House. Lucinda Lambton gave an expert and engaging lecture, which was followed by a private view of the Dolls’ House. The event was sold out. Work is in hand to develop a fuller adult learning programme at Windsor. The fifteenth annual summer school, Royal Collection Studies, organised by the Attingham Trust, took place in early September. Based at Cumberland Lodge in Windsor Great Park, 28 delegates from Russia, Hungary, Belgium, Germany, the UK, Poland, Estonia, Denmark, France, the USA, New Zealand and China completed the course, with much of the teaching and guiding provided by Royal Collection staff. Families The provision of learning activities for families visiting exhibitions was extended, with a programme of activities during half-term, exploring portraits of kings and queens and encouraging visits to the Marcus Adams exhibition at the Drawings Gallery, Windsor Castle. The initial responses have been encouraging and formal evaluation is planned. Special Access Provision for visitors aims to ensure that equivalent opportunities to enjoy the Collection are available to all. New developments have included a hand-held, sign-language video tour of the State Rooms at Buckingham Palace, and touch tours at The Queen’s Gallery, London, for blind and partially sighted visitors. Lectures and Talks given by Staff Claire Chorley gave a paper entitled ‘Done by Holbein, on a Crackt Board’ about Holbein’s Hans of Antwerp, at the conference jointly organised by the National Portrait Gallery and The Courtauld Institute in December 2010. She also gave a talk on Holbein’s technique and miniatures at The Dragon School, Oxford. Nicola Christie gave an evening lecture at The Queen’s Gallery, Edinburgh, entitled ‘Dutch Landscapes: conservation and exhibitions’. Beth Clackett spoke on Queen Mary’s Dolls’ House at the Kensington Dollshouse Festival, May 2010, and at Ightham Mote, Kent. Deborah Clarke gave a number of talks in the Dutch Landscapes exhibition at The Queen’s Gallery, Edinburgh. Martin Clayton lectured on ‘Caravaggio, Annibale Carracci, and life drawing in baroque Rome’ at the conference Art Schools: Invention, Invective and Radical Possibilities, at University College London, and on ‘Raphael’s drawings for the tapestry cartoons’ at a study day at the Victoria and Albert Museum. He spoke on Leonardo’s anatomical drawings in the BBC Two programme The Story of Science, broadcast in May 2011. Jacky Colliss Harvey spoke at the 14th National Museum Publishing Seminar in Washington, DC and at the Association for Cultural Enterprises Annual Conference in Cardiff, on creating a children’s publishing programme. ANNUAL REPORT 2011 27 Alan Donnithorne gave a short presentation on pastels in the Royal Collection at the Expert Meeting on the Conservation of Pastels at the Rijksmuseum, Amsterdam. Sophie Gordon presented a paper entitled ‘“So bright a jewel of the crown”: Queen Victoria, India and the Orient’ at the National Gallery, for the Victoria & Albert study days. She lectured on Roger Fenton and Julia Margaret Cameron and gave three public gallery talks at Blackwell, The Arts & Crafts House, Bowness-on-Windermere. She gave two lectures and four gallery talks on The Heart of the Great Alone at the Canterbury Museum, Christchurch, New Zealand. Kate Heard gave a talk on ‘Sketches of rooms by the first artists: picturing the royal residences’ at the ‘Albert and Victoria at home’ Learning event. She spoke at The Queen’s Gallery, London, on ‘The Queen and Macbeth’ and ‘Queen Victoria: the artist and her tutor’, and gave a British Sign Language interpreted talk. Lisa Heighway gave several talks on Marcus Adams in connection with the exhibitions at Windsor and Edinburgh. Kathryn Jones lectured on ‘Prince Albert and the mass production of art’ for the National Gallery study days on Victoria and Albert, on ‘Prince Albert and Elkingtons’ to the Silver Society, on ‘Gold boxes in the Royal Collection’ at the Wallace Collection, and on ‘Queen Mary’s Dolls’ House’ to the Annual Symposium of the Furniture History Society. She also spoke (with Stephen Patterson) to the Jewellery History Society on the personal jewellery and insignia of Queen Victoria and Prince Albert. Susanna Mann spoke on the promotion of group tourism at the launch in Brussels of the new Groups Charter for European Cities by the Chair of the European Parliament’s Committee on Transport and Tourism. She also gave a presentation on group tourism at the Arts Marketing Association’s Cultural Symposium at Tate Modern in London. Jonathan Marsden lectured on ‘Victoria & Albert: Art & Love’ at the Summerleaze Gallery, Wiltshire, at the Victoria and Albert Museum, for the Windsor Festival and for The Art Fund in Jersey and York; on ‘Who was Ludwig Grüner?’ for the Victorian Society study day at The Queen’s Gallery, London; and on ‘Mr Brown and Mr Green: Ludwig Grüner and Emil Braun in the service of Prince Albert’ for the National Gallery study days. He spoke on ‘The Royal Collection on show’ for The Art Fund in Liverpool. Simon Metcalf lectured on ‘Royal Arms and Armour: preserving historic displays and a new display at The Queen’s Gallery’ at the Wallace Collection study day New Approaches to Arms and Armour Collections in London, and on ‘Arms and Armour in the Royal Collection: study, conservation and display methods’ at the ICON (Institute of Conservation) conference Metals in Focus. Stephen Patterson spoke (with Kathryn Jones) to the Jewellery History Society on the personal jewellery and insignia of Queen Victoria and Prince Albert. Lauren Porter gave a number of talks on the Old Master drawings displays in the Drawings Gallery, Windsor Castle. Jemima Rellie spoke on ‘Presenting the Royal Collection in the twenty-first century’ for Royal Collection Studies. Vanessa Remington lectured on ‘Queen Victoria, Prince Albert and their relations with artists’ at the 28 ANNUAL REPORT 2011 study day at the National Gallery. She gave the Royal Oak Foundation lecture to the Victorian Society, Forbes Galleries, New York, on ‘Victoria & Albert: Art & Love’. She spoke on ‘Victorian miniatures in the Royal Collection’ at Christie’s, London, and at the Winter Antiques Fair, The Armory, New York. She led a workshop on ‘Queen Victoria and the nineteenth-century portrait miniature’ at the North American Victorian Studies Association Conference, Montreal, Victorian Scale and Perspective. Anna Reynolds gave several lectures on ‘Victoria & Albert: Art & Love’ at The Queen’s Gallery, London. Jane Roberts lectured on ‘Sandby views of Windsor’ at the Royal Academy and on ‘George III and Windsor Great Park’ at Cumberland Lodge. Jennifer Scott gave talks on ‘Victoria & Albert: Art & Love’ at The Queen’s Gallery, London, on ‘Dutch Landscapes’ at The Queen’s Gallery, Edinburgh, and on Caravaggio, Sassetta, Verrocchio, Ruisdael and Cuyp at the National Gallery, London. She lectured on ‘Looking at landscapes’ at The Queen’s Gallery, Edinburgh, and on ‘The Royal Portrait: Image and Impact’ for The Art Fund in London, St Paul’s Girls’ School, Hammersmith, the National Portrait Gallery, London, Warwick University, as well as for staff at The Queen’s Gallery, London, and at Windsor Castle. She gave a joint lecture on royal portraiture with David Starkey at The Queen’s Gallery, London. She also lectured on ‘Royal portraits: formal or informal?’ at the Wallace Collection, on ‘The royal portrait: Holbein to Beaton’ at the Victoria and Albert Museum, on ‘Royal portraiture: the female face’ at Lucy Cavendish College, Cambridge, and on ‘Royal portraits and literature’ at the Bath Literature Festival. Desmond Shawe-Taylor lectured on ‘Royalty and religion’ at Southwell Minster, on ‘Canaletto and the English’ at the Little Missenden Festival, on ‘The curator and the object’ at Sotheby’s Institute, on ‘The paintings in Windsor Castle’ at the Kenton Theatre in Henley-on-Thames, twice on ‘Vermeer’s Music Lesson’ at Dulwich Picture Gallery, on ‘Caravaggio and his impact’ at the Historic Royal Palaces study day, and on ‘Dutch landscape painting’ at the National Gallery of Scotland study day. He also spoke at a joint lecture given by Jennifer Scott and David Starkey on royal portraiture at The Queen’s Gallery, London. Emma Stuart gave two lectures and a presentation on the Royal Library and the Heart of the Great Alone exhibition, and five gallery talks on the exhibition in Christchurch, New Zealand, towards the end of its display there. She also gave a lecture on the Royal Library to the Friends of Ludlow Library. Stephen Weber gave a talk on ‘Prince Arthur and the Duke of Wellington’ during the exhibition Victoria & Albert: Art & Love. David Wheeler spoke to the French Porcelain Society on ‘Discoveries during the catalogue raisonné project’. Lucy Whitaker spoke about Royal Collection frames, ‘From Elizabeth I to Prince Albert – reframing the Royal Collection’, at the National Trust and Waddesdon Manor conference on European Frames 1700–1900. She spoke about ‘Prince Albert and frames for his early paintings’ at the National Gallery and Royal Collection study day, and on ‘Victoria & Albert: Art & Love’ at the National Gallery, London. She gave several talks about the exhibition Victoria & Albert: Art & Love in The Queen’s Gallery, London. She gave a paper, ‘Is it Pietro Bembo in Bellini’s portrait?’, at the conference on Pietro Bembo and the Arts (Pietro Bembo e le Arti), organised by the Centro Internazionale di Studi di Architettura Andrea Palladio and held at the Accademia Galileiana, Padua. ANNUAL REPORT 2011 29 The Queen’s Dolls’ House by Lucinda Lambton. The Dutch edition of Fabergé’s Animals by Caroline de Guitaut. PUBLISHING Eight new titles were published this year: • Victorian Miniatures in the Collection of Her Majesty The Queen, by Vanessa Remington • Dutch Landscapes, edited by Desmond Shawe-Taylor • Marcus Adams: Royal Photographer, by Lisa Heighway • Roger Fenton and Julia Margaret Cameron: Early British Photographs from the Royal Collection, by Sophie Gordon • Fabergé’s Animals: A Royal Farm in Miniature, by Caroline de Guitaut • The Queen’s Dolls’ House, by Lucinda Lambton • The Queen’s Year: A Souvenir Album, by David Oakey • The Royal Portrait: Image and Impact, by Jennifer Scott. Work proceeded on the catalogues of Arms and Armour and Chinese and Japanese Works of Art, and substantial progress was made towards the re-publication of Oliver Millar’s catalogues of the Tudor, Stuart and Georgian pictures, first published in 1963 and 1969. The publishing programme balances the paramount need for scholarly publication of the Royal Collection’s holdings, with a commitment to more popular and commercial titles. For the Victoria & Albert 30 ANNUAL REPORT 2011 exhibition, the combination of a conventional catalogue, to which 14 curators contributed, and an illustrated companion book, Passionate Patrons, at a lower price, proved a complete success. Sales of the catalogue reached 848 copies on-site and 1,508 in the trade. The smaller book was the most commercially successful title during 2010, selling 11,309 copies on-site and 789 in the trade. The Royal Collection remains firmly commited to book publishing, with numerous titles currently in preparation. At the same time, the ever-increasing potential of digital publishing is being assessed for certain parts of the Collection, such as maps, where it offers distinct advantages over the printed page. The following additional publications by staff of the Royal Collection appeared during the year: Sophie Gordon: ‘A sacred interest: the role of photography in the “City of Mourning”’, in S. Markel (ed.), India’s Fabled City: The Art of Courtly Lucknow, Los Angeles, 2010. Jane Roberts: ‘George III and Queen Charlotte at Windsor’, in N. Saul and T. Tatton-Brown (eds), St George’s Chapel, Windsor. History and Heritage, Wimborne Minster, 2010. Desmond Shawe-Taylor: ‘The art of music’, Apollo, March 2011. Publishing awards Leonardo da Vinci: the Mechanics of Man was judged Exhibition Catalogue of the Year at the annual British Book Design and Production Awards. Victoria & Albert: Art & Love was shortlisted in the same category. French Porcelain in the Collection of Her Majesty The Queen was named Book of the Year in the Apollo magazine awards 2010. Sir Geoffrey de Bellaigue (left) was presented with the Apollo Book of the Year Award by Oscar Humphries, Apollo magazine’s editor, at a gala reception held at Bonhams on 25 November 2010, for his catalogue of French Porcelain in the Collection of Her Majesty The Queen. Photograph: Michaela Letang; ©Apollo magazine Flora: The Aztec Herbal, the latest title in the Cassiano dal Pozzo series, was shortlisted for the annual award of the American Council on Botanical and Horticultural Libraries for outstanding literature in botany and horticulture. ANNUAL REPORT 2011 31 Podcasts The range of topics covered in Royal Collection podcasts since their introduction in 2009 has continued to expand. All remain accessible via the Royal Collection website or iTunes. Dutch Landscapes www.royalcollection.org.uk/default.asp?action=article&ID=940 French Porcelain for English Palaces www.royalcollection.org.uk/default.asp?action=article&ID=753&KeyWords=podcasts Henry VIII 500th anniversary www.royalcollection.org.uk/default.asp?action=article&ID=754 Holyrood Abbey www.royalcollection.org.uk/default.asp?action=article&ID=839 Marcus Adams www.royalcollection.org.uk/default.asp?action=article&ID=879 Queen & Commonwealth: The Royal Tour www.royalcollection.org.uk/default.asp?action=article&ID=753&KeyWords=podcasts Queen Mary’s Dolls’ House www.royalcollection.org.uk/default.asp?action=article&ID=879 Roger Fenton and Julia Margaret Cameron www.royalcollection.org.uk/default.asp?action=article&ID=814 Royal dining www.royalcollection.org.uk/default.asp?action=article&ID=940 Royal portraiture www.royalcollection.org.uk/default.asp?action=article&ID=879 The Conversation Piece www.royalcollection.org.uk/default.asp?action=article&ID=754 The Duke of Edinburgh at 90 www.royalcollection.org.uk/default.asp?action=article&ID=940 The Heart of the Great Alone www.royalcollection.org.uk/default.asp?action=article&ID=754 The Music Lesson by Vermeer www.royalcollection.org.uk/default.asp?action=article&ID=753&KeyWords=podcasts The Picture Gallery at Buckingham Palace www.royalcollection.org.uk/default.asp?action=article&ID=753&KeyWords=podcasts The Queen’s Garden Parties www.royalcollection.org.uk/default.asp?action=article&ID=839 The Queen’s Year www.royalcollection.org.uk/default.asp?action=article&ID=839 The role of the Herald www.royalcollection.org.uk/default.asp?action=article&ID=839 Victoria & Albert: Art & Love (behind the scenes) www.royalcollection.org.uk/default.asp?action=article&ID=790 Victoria & Albert: Art & Love (including P.D. James interview) www.royalcollection.org.uk/default.asp?action=article&ID=814 32 ANNUAL REPORT 2011 NEW MEDIA Digital access to the Royal Collection continued to increase, and there are now more than 8,600 items from the Collection available online. More than 1,000 paintings and miniatures were added this year. During the past year, online versions of the following exhibitions were added to the website and were available on-site through touch-screen kiosks: • Dutch Landscapes • Marcus Adams: Royal Photographer • The Queen’s Year • Roger Fenton and Julia Margaret Cameron • The Last Post (with audio material supplied by the Poet Laureate) • Prince Philip: Celebrating Ninety Years. The following microsites were created: • Hans Holbein in the Royal Collection • The Drawings of Leonardo da Vinci in the Royal Collection • Queen Mary’s Dolls’ House • Victorian Miniatures in the Collection of Her Majesty The Queen • The Raphael Cartoons. Additional material associated with HRH The Duke of Edinburgh’s visit to Antarctica in 1956–7 was added to the Heart of the Great Alone exhibition microsite, to coincide with the exhibition’s presentation in Christchurch, New Zealand. Kiosks were installed at Osborne House for the duration of the Victoria & Albert: Art & Love exhibition at The Queen’s Gallery in London. Work has started on a new initiative to increase the number of items online to more than 100,000 by the end of 2012. This will remain a preoccupation for all curatorial staff and the Collections Information team throughout the coming year. The first of a series of mobile phone apps was launched to mark the wedding of Prince William of Wales and Miss Catherine Middleton. The increasing use of social media, including Twitter and Facebook, via the British Monarchy website (www.royal.gov.uk) is proving highly effective in the promotion of exhibitions and publications, and increasing the number of visits to the Royal Collection site. Examples include the posting of images from the Victoria & New microsites have been created this year that enable website users to explore hundreds of pages of information about recent exhibitions and works in the Royal Collection. Albert: Art & Love, Marcus Adams and Prince Philip exhibitions on Flickr, and of a debate on royal portraiture by David Starkey and Jennifer Scott on The Royal Channel on YouTube, where it was watched by almost 5,000 people in the first week. ANNUAL REPORT 2011 33 ACCESSIONS AND ACQUISITIONS To ensure that appropriate acquisitions are made when resources become available, to enhance the Collection and displays of exhibits for the public. Some 60 books and several sets of coins, medals and banknotes were received as gifts. These included a facsimile of the ninth-century Lorsch Gospels, presented to The Queen by Pope Benedict XVI during his State Visit; two copies (one in English and one in Arabic) of a children’s book by Mohammed Ali, Victory over Abu Derya, with matching bindings by Ian Butterworth, presented by the Bloomsbury Qatar Foundation; the works of Hans Christian Andersen with illustrations by Queen Margrethe of Denmark; a copy of the Charter of the United Nations, presented by the Secretary General, Ban Ki-moon, when The Queen addressed the UN in New York in July 2010; and several books presented during the Royal Tour of Canada. Eight further portrait drawings of members of the Order of Merit, commissioned by The Queen, were added to the Collection in the course of the year: Professor Lord May by Elizabeth Blackadder; Lord Rees by Susan Crawford; The Rt Revd Lord Eames by Carol Graham; Baroness Boothroyd by Geoffrey Hayzer; Sir Timothy Berners-Lee by Sheldon Hutchinson; Professor Sir Michael Howard by Jennifer McRae; Jean Chrétien by Bernard Poulin; and Sir David Attenborough by Jonathan Yeo (opposite). In April 2010, The Queen acquired a watercolour of The Virgin Reading by Princess Mary, Duchess of Gloucester. This was copied by Princess Mary (daughter of George III) from a painting of the Holy Family by Garofalo. That painting had been acquired by Princess Mary’s grandfather, Frederick, Prince of Wales, and is still in the Royal Collection. The copy was reputedly painted as a birthday present for Mary’s niece, Princess Charlotte of Wales, daughter of George IV. A watercolour of the interior of St Raphael’s, Kingston upon Thames, on the occasion of the wedding of Louis Philippe Albert d’Orléans, comte de Paris, and Marie Isabelle d’Orléans, on 30 May 1864, was presented in memory of Sir Oliver and Lady Millar by their family. Two inkjet prints by Stephen Raw, setting poems by Carol Ann Duffy, Poet Laureate, were presented by the artist. Dr Noble Frankland presented papers concerning his biographies of Prince Henry, Duke of Gloucester, and Prince Arthur, Duke of Connaught, to the Royal Archives; other accessions included the papers of Lord Stamfordham, 1827–1931 (gift of The Hon. Edward Adeane); papers of Princess Marie Louise concerning Queen Mary’s Dolls’ House, 1921–5 (purchase); and letters between Tsar Alexander II and his daughter, Marie, Duchess of Edinburgh, 1849–1901 (gift of Romana Golicz). Jonathan Yeo, Sir David Attenborough, 2011. This was one of eight drawings added to the sequence of portraits of members of the Order of Merit during 2010–11. Sir David was appointed to the Order in 2005. This portrait was included in a display at Windsor Castle at the time of The Queen’s luncheon for members of the Order of Merit, on 19 April 2011. 34 ANNUAL REPORT 2011 ANNUAL REPORT 2011 35 Made in Stoke-on-Trent, the Royal Wedding bone china range was produced to commemorate the marriage of Prince William of Wales and Miss Catherine Middleton on 29 April 2011. TRADING ACTIVITIES R E TA I L Retail activities enjoyed an exceptionally good year, with a substantial increase in sales through the online shop and wholesale business, as well as our on-site retail shops. The excellent performance was undoubtedly helped by worldwide interest in the Royal Wedding range. Following the announcement of the engagement of Prince William of Wales and Miss Catherine Middleton in late November 2010, the retail, press and marketing teams worked together to ensure the commemorative china was launched and available in the shops in time for Christmas. Sales of the bone china range, which is made in Stoke-onTrent, were £1,047,000 to 31 March 2011. The final figures showed a sales growth of 17.8 per cent on visitor figures of 4.1 per cent. All sites contributed to this strong year-on-year performance, but Windsor was of specific note, enjoying the benefits of the major shop refit in 2010. The Buckingham Palace Road shop also showed very good growth. The margin continued to improve, from 59.5 per cent last year to 62.0 per cent this year, thanks to strong china sales and very little discount activity. This performance may not be so easy to maintain in the future, in view of the higher VAT rate and increasing costs. 36 ANNUAL REPORT 2011 P I C T U R E L I B R A RY The Picture Library section makes available the work of our three full-time specialist photographers. During the year, 4,000 new images were added to the Library. At the same time 10,000 existing transparencies were digitised for use on the web or in publications, and 27,085 images were transferred from the Picture Library server to the newly implemented Digital Asset Management system (DAM). More than 180,000 images are now stored in the DAM. The Bridgeman Art Library was appointed to represent the Royal Collection in the licensing of selected images. The main sources of income for the Picture Library were the sale of reproduction rights for publications and facility fees for television programmes. The Picture Library also contributed to a number of filming projects during the year, including: • Blue Peter, BBC One • The Story of British Sculpture, BBC Four • The Seven Ages of Britain, BBC One • The Genius of British Art, Channel 4. John Gascoigne with a Bay Horse, 1791, by George Stubbs (1724–1806). This painting appeared in black and white in the catalogue of Later Georgian Pictures published by the founding Director of the Royal Collection, Sir Oliver Millar (1923–2007), in 1969. As part of a project to re-publish Sir Oliver’s pioneering catalogue and its companion volume, Tudor, Stuart and Early Georgian Pictures (1963), Stubbs’s painting has now been photographed in colour for the first time, along with 534 further paintings. ANNUAL REPORT 2011 37 FINANCIAL OVERVIEW Incoming Resources The summarised financial statements set out on pages 41–2 indicate that the Royal Collection increased its incoming resources by £7,364,000 (21.4 per cent), from £34,421,000 in 2009–10 to £41,785,000 in 2010–11. This was achieved through an increase in visitor numbers of 86,000 (4.1 per cent), from 2,074,000 to 2,160,000, increases in admission charges and retail spend per visitor, and a VAT refund of £3,806,000 from HMRC in relation to previous years. The growth in admissions income of £1,939,000 (8.3 per cent), from £23,307,000 to £25,246,000, is therefore attributable to increased visitor numbers and higher admission charges. Income from retail, catering and photographic services increased by £1,749,000 (16.9 per cent), from £10,344,000 to £12,093,000. This increase was generated in part by the sale of Royal Wedding merchandise, but was also influenced by the growth in visitor numbers, increased spend per visitor and an increase in off-site retail sales. Charitable Expenditure Expenditure on charitable activities increased by £1,387,000 (6.1 per cent), from £22,634,000 in 2009–10 to £24,021,000 in 2010–11. The main component of charitable expenditure is staff costs, which rose by £71,000 (0.8 per cent), from £9,302,000 to £9,373,000. Expenditure on access to the Royal Collection increased by £1,910,000 (13.5 per cent), from £14,113,000 to £16,023,000, of which £907,000 relates to increased facilities management charges from the Royal Household Property section, arising from the VAT refund. Net Incoming Resources and Cash Flow The Trust’s net incoming resources, before recognising the pension scheme actuarial gain of £500,000, amounted to £7,422,000 (2009–10: £1,908,000). After making a payment of £1,980,000 to eliminate the pension scheme deficit, the net cash inflow of £6,782,000 has resulted in net cash balances of £2,597,000 at 31 March 2011 (2009–10: net borrowings £4,185,000). Funds and Reserves The Trust has total Funds and Reserves of £20,742,000 at 31 March 2011 (2010: £12,820,000). After allocating funds that are restricted or are represented by fixed assets, the Trustees have designated funds of £1,400,000 relating to the pension scheme, £500,000 towards the development of Windsor Castle visitor facilities and £100,000 of free reserves. There were no free reserves at 31 March 2010. 38 ANNUAL REPORT 2011 INCOME AND ADMISSION NUMBERS FOR THE YEAR Admission numbers 2010–11 2009–10 000 000 2010–11 £000 2009–10 £000 Windsor Castle and Frogmore House – admissions – shop sales 12,325 2,687 11,191 2,336 1,073 1,014 Buckingham Palace Summer Opening – admissions – shop sales 6,608 2,207 6,122 2,113 422 402 The Queen’s Gallery – admissions – shop sales 1,358 2,495 1,279 2,175 174 175 The Royal Mews – admissions – shop sales 1,234 913 936 798 196 164 114 44 165 77 12 19 Palace of Holyroodhouse – admissions – shop sales 2,383 796 2,405 780 283 300 Other retail income (including cafés) 2,808 1,869 Publishing 263 461 Photographic services 143 196 Gift Aid 1,224 1,209 Other income 4,183 309 41,785 34,421 2,160 2,074 Clarence House – admissions – shop sales F I V E -Y E A R C O M PA R I S O N 2006–7 £000 2007–8 £000 2008–9 £000 2009–10 £000 2010–11 £000 19,814 20,379 21,348 23,307 25,246 8,701 8,542 9,023 9,936 11,705 18,959 20,045 21,179 22,634 24,021 2,234 1,519 802 1,908 7,422 621 1,412 688 647 1,159 Visitor Performance Indicators Visitor numbers (000) 2,054 1,986 1,993 2,074 2,160 Admissions income per visitor £9.65 £10.26 £10.71 £11.24 £11.69 Retail spend per visitor (on-site only) £3.82 £3.91 £4.13 £4.30 £4.59 Admissions income (including Gift Aid) Retail sales Charitable expenditure Net incoming resources (before actuarial gain/(loss) recognised in pension scheme) Capital expenditure ANNUAL REPORT 2011 39 SUMMARISED FINANCIAL STATEMENTS I N D E P E N D E N T A U D I T O R S ’ S TAT E M E N T T O T H E R O YA L COLLECTION TRUST (‘THE CHARITY’) We have examined the summarised financial statements of the Royal Collection Trust for the year ended 31 March 2011 which comprise the Summary Consolidated Statement of Financial Activities and the Summary Consolidated Balance Sheet set out on pages 41–2. The summarised financial statements are non-statutory accounts prepared for the purpose of inclusion in the Annual Report. This statement is made, on terms that have been agreed with the charity, solely to the charity, in order to meet the requirements of Accounting and Reporting by Charities: Statement of Recommended Practice (revised 2005). Our work has been undertaken so that we might state to the charity those matters we have agreed to state to it in such a statement and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charity for our work, for this statement, or for the opinions we have formed. Respective Responsibilities of Trustees and Auditors The Board of Trustees has accepted responsibility for the preparation of the summarised financial statements. Our responsibility is to report to the charity our opinion on the consistency of the summarised financial statements on pages 41–2 in the Annual Report with the full statutory Annual Financial Statements. We also read the other information contained within the Annual Report and consider the implications for our report if we become aware of any apparent misstatements or material inconsistencies with the summarised financial statements. Basis of Opinion We conducted our work having regard to Bulletin 2008/3 The auditor’s statement on the summary financial statement in the United Kingdom issued by the Auditing Practices Board. Our report on the charity’s full statutory Annual Financial Statements describes the basis of our audit opinion on those financial statements. Opinion In our opinion, the summarised financial statements set out on pages 41–2 are consistent with the full statutory Annual Financial Statements for the year ended 31 March 2011. We have not considered the effects of any events between the date on which we signed our report on the full statutory Annual Financial Statements (28 June 2011) and the date of this statement. M.G. Fallon for and on behalf of KPMG LLP Chartered Accountants 8 Salisbury Square, London EC4Y 8BB 40 ANNUAL REPORT 2011 S U M M A RY C O N S O L I DAT E D S TAT E M E N T O F F I N A N C I A L AC T I V I T I E S for the year ended 31 March 2011 2011 £000 2010 £000 INCOMING RESOURCES Incoming resources from generated funds: 12,093 44 10,344 6 12,137 10,350 25,078 431 23,152 616 25,509 23,768 4,139 303 41,785 34,421 9,832 9,100 16,023 3,559 2,151 1,538 750 14,113 3,852 2,451 1,425 793 24,021 22,634 130 122 480 (100) 357 300 380 657 34,363 32,513 Net incoming resources Actuarial gain recognised in pension scheme 7,422 500 1,908 800 Net movement in funds 7,922 2,708 Fund balances at 1 April 2010 12,820 10,112 Fund balances at 31 March 2011 20,742 12,820 Retail, catering and photographic services Investment income Incoming resources from charitable activities: Access Presentation and interpretation Other incoming resources: Other income Total incoming resources RESOURCES EXPENDED Cost of generating funds: Retail, catering and photographic services Charitable activities: Access Presentation and interpretation Exhibitions Conservation Custodial control Governance costs Other resources expended: Donation Pensions finance charge Total resources expended ANNUAL REPORT 2011 41 S U M M A RY C O N S O L I DAT E D B A L A N C E S H E E T as at 31 March 2011 2011 £000 2010 £000 18,683 19,249 2,710 1,282 5,597 1,949 1,045 280 9,589 3,274 Creditors: amounts falling due within one year (5,930) (5,403) Net current assets/(liabilities) 3,659 (2,129) Total assets less current liabilities 22,342 17,120 Creditors: amounts falling due after more than one year (3,000) (3,000) Net assets excluding pension asset/(liability) 19,342 14,120 1,400 (1,300) Net assets including pension asset/(liability) 20,742 12,820 Income funds Restricted Unrestricted 442 18,900 481 13,639 19,342 14,120 1,400 (1,300) 20,742 12,820 Fixed assets Tangible assets Current assets Stock and work in progress Debtors Cash at bank and in hand Pension asset/(liability) Pension reserve Total funds These are not statutory accounts, but a summary of information relating to both the Statement of Financial Activities and the Balance Sheet. They may not contain sufficient information to allow for a full understanding of the financial affairs of the charity. For further information, the full annual statutory accounts, the Auditors’ report on those accounts and the Trustees’ Annual Report should be consulted. Copies of these can be obtained from the Director of the Royal Collection, York House, St James’s Palace, London SW1A 1BQ. The statutory Annual Financial Statements were approved on 28 June 2011 and have been delivered to the Charity Commission and the Registrar of Companies. The accounts have been audited by a qualified auditor, KPMG LLP, who gave an audit opinion which was unqualified and did not include a statement required under section 498 (2) and (3) of the Companies Act 2006. The summary financial statements of the Royal Collection Trust were approved by the Trustees on 28 June 2011 and were signed on their behalf by: Mr Peter Troughton Trustee 42 ANNUAL REPORT 2011 Sir Alan Reid Trustee EXHIBITIONS AND LOANS R O YA L C O L L E C T I O N EXHIBITIONS 141 exhibits (photographs, books, sculpture, drawings, paintings, archival material, personal jewellery, coins, medals and insignia) The Queen’s Gallery, Buckingham Palace T OURING E XHIBITIONS Victoria & Albert: Art & Love 19 March – 5 December 2010 402 exhibits (paintings, furniture, sculpture, ceramics, drawings, watercolours, book, manuscripts, jewellery, dress, textiles, arms and armour and insignia) Buckingham Palace Summer Opening The Queen’s Year 27 July – 1 October 2010 102 exhibits (dresses, gifts, uniforms, insignia, silver-gilt and ceremonial objects) The Queen’s Gallery, Palace of Holyroodhouse Dutch Landscapes 30 April 2010 – 9 January 2011 42 paintings Marcus Adams: Royal Photographer 25 February – 5 June 2011 144 exhibits (photographs, commemorative china, archival material and stamps) Vancouver Art Gallery Leonardo da Vinci: The Mechanics of Man 6 February – 2 May 2010 18 drawings by Leonardo da Vinci Aberdeen Art Gallery, and Bowness-on-Windermere, Blackwell, The Arts & Crafts House Roger Fenton and Julia Margaret Cameron: Early British Photographs from the Royal Collection 12 June – 21 August 2010 31 January – 27 April 2011 22 photographs by Roger Fenton and Julia Margaret Cameron New Zealand, Canterbury Museum, Christchurch The Heart of the Great Alone: Scott, Shackleton and Antarctic Photography 21 August 2010 – 27 February 2011 87 photographs, 1 album, 13 books, 3 flags, 2 drawings, 2 documents, 2 medals and 1 bust LOANS The Drawings Gallery, Windsor Castle Marcus Adams: Royal Photographer 24 April 2010 – 6 February 2011 93 exhibits (photographs, commemorative china, archival material and stamps) Treasures from the Royal Library 24 April – 2 November 2010 – 6 February 2011 Two selections, of 15 and 12 drawings and watercolours respectively (the second selection included The Last Post display) Prince Philip: Celebrating Ninety Years 12 February 2011 – 22 January 2012 (listed by date of opening) London, Tower of London Fit for a King 1 April 2010 – 31 March 2011 2 swords Berlin, Ephraim-Palais Zauber der Zerbrechlichkeit. Meisterwerke europäischer Porzellankunst 9 May – 29 August 2010 Tureen and stand from the Naples Porcelain Etruscan Service Ice pail and cover from the Naples Porcelain Etruscan Service ANNUAL REPORT 2011 43 Vienna, Museum of Ethnology, and Bern, Historical Museum James Cook and the Exploration of the Pacific 10 May – 13 September 2010 7 October 2010 – 13 February 2011 A Maori Hei-tiki London, Palace of Westminster The Defeat of the Spanish Armada 1 June – 30 September 2010 1 painting by Peter Tillemans Cambridge, Polar Museum, Scott Polar Research Institute Inuit Art: Masterworks from the Arctic 2 June – 10 September 2010 1 wall hanging by Jessie Oonark London, Chancery House The Classical Ideal: English Silver 1760–1840 3–25 June 2010 Silver-gilt tea urn by Thomas Heming Silver-gilt tureen by John Wakelin and William Taylor A pair of sauceboats by John Wakelin and William Taylor Silver-gilt candelabrum Silver-gilt candelabrum by John Bridge Hartlepool Art Gallery Fighting Ships 19 June – 29 August 2010 1 painting by Dominic Serres the Elder Madrid, Museo Thyssen-Bornemisza Ghirlandaio y el Renacimiento en Florencia 22 June – 10 October 2010 1 drawing by Domenico Ghirlandaio 44 ANNUAL REPORT 2011 Colchester Castle Museum Medieval Treasures: Art Treasures from East Anglia Paris, Musée du Louvre Musées de papier. L’antiquité en livre 1600–1800 18 July 2010 – 30 January 2011 The Clare Reliquary 22 September 2010 – 3 January 2011 4 drawings from the Paper Museum of Cassiano dal Pozzo Paretz, Schloss und Schlossremise Luise. Die Kleider der Königin 31 July – 31 October 2010 1 painting by Peter Edward Ströhling Florence, Palazzo Strozzi Bronzino 24 September 2010 – 30 January 2011 1 painting by Agnolo Bronzino Dublin, National Gallery of Ireland, and Amsterdam, Rijksmuseum Gabriel Metsu: Rediscovered Master of the Dutch Golden Age Antwerp, Diamantmuseum Voor Eer en Glorie. Napoleon en de juwelen van het Keizerrijk 4 September – 5 December 2010 16 December 2010 – 21 March 2011 1 painting by Gabriel Metsu 30 September – 31 December 2010 A sword and baldrick by Nicolas-Noël Boutet 1 Italian finger ring London, Victoria and Albert Museum Raphael: Cartoons and Tapestries from the Sistine Chapel Norwich Castle Museum and Art Gallery The Art of Faith: 2000 Years of Art and Belief in Norfolk 8 September – 24 October 2010 3 drawings by Raphael 2 October 2010 – 23 January 2011 1 drawing by Franz Xaver Winterhalter West Sussex, Horsham Museum Forgotten Views of Georgian Sussex: The Drawings of John Claude Nattes New York, Metropolitan Museum of Art, and London, National Gallery Jan Gossaert’s Renaissance 9 September – 9 October 2010 1 album and 3 drawings by John Claude Nattes 5 October 2010 – 9 January 2011 1 painting by Jan Gossaert 23 February – 30 May 2011 2 paintings by Jan Gossaert Florence, Museo Nazionale del Bargello I grandi bronzi del Battistero. Rustici e Leonardo 10 September 2010 – 10 January 2011 2 drawings by Leonardo da Vinci Vienna, Albertina Museum Michelangelo als Zeichner Cambridge, Fitzwilliam Museum Epic of the Persian Kings: The Art of Ferdowsi’s Shahnameh 8 October 2010 – 9 January 2011 10 drawings by Michelangelo 2 drawings by Giulio Clovio 1 drawing by Sebastiano del Piombo 1 drawing by Giulio Romano 11 September 2010 – 9 January 2011 2 manuscripts Archers shooting at a herm (c.1530) was one of ten drawings by Michelangelo (1475–1564) loaned to the Albertina Museum, Vienna, for its exhibition, Michelangelo als Zeichner (‘Michelangelo as Illustrator’), held between 8 October 2010 and 9 January 2011. ANNUAL REPORT 2011 45 Venice: The Grand Canal with Santa Maria della Salute, towards the Bacino, 1744, by Canaletto (1697–1768), was among four Royal Collection paintings that featured in the exhibition, Venice: Canaletto and his Rivals, at the National Gallery, London, between 13 October 2010 and 16 January 2011. Cincinnati Art Museum Wedded Perfection: Two Centuries of Wedding Gowns 9 October 2010 – 30 January 2011 1 miniature by John Haslem London, National Gallery, and Washington, DC, National Gallery of Art Venice: Canaletto and his Rivals 46 Washington, DC, National Gallery of Art The Pre-Raphaelite Lens: British Photography and Painting 1845–1875 31 October 2010 – 30 January 2011 4 photographs by Roger Fenton London, Imperial War Museum Extraordinary Heroes 13 October 2010 – 16 January 2011 4 paintings by Canaletto 20 February – 30 May 2011 2 paintings by Canaletto 12 November 2010 – November 2020 An artillery shell London, National Portrait Gallery, and New Haven, Yale Center for British Art Thomas Lawrence: Regency Power and Brilliance 26 November 2010 – 6 March 2011 Marble bust by Begas 21 October 2010 – 23 January 2011 5 paintings by Sir Thomas Lawrence 24 February – 5 May 2011 1 painting by Sir Thomas Lawrence Los Angeles County Museum of Art India’s Fabled City: The Art of Courtly Lucknow ANNUAL REPORT 2011 Berlin, Deutsches Historisches Museum Begas – Monumente für das Kaiserreich 12 December 2010 – 27 February 2011 2 manuscripts 1 watercolour by Egron Lundgren Rome, Palazzo Farnese Palazzo Farnese, Dalle Collezioni Rinascimentali ad Ambasciata di Francia 16 December 2010 – 27 April 2011 3 drawings by Annibale Carracci Brighton, Royal Pavilion Dress for Excess 5 February 2011 – 5 February 2012 1 painting by Sir William Beechey Aachen, Suermondt-Ludwig-Museum Leonardo des Nordens: Joos van Cleve 17 March – 26 June 2011 1 painting by Marco d’Oggiono Milan, Castello Sforzesco L’ultimo Michelangelo 24 March – 19 June 2011 2 drawings by Michelangelo 1 drawing after Michelangelo London, Tate Britain Watercolour 16 February – 21 August 2011 2 watercolours by Alexander Marshal 1 watercolour by Mark Catesby 2 miniatures by Nicholas Hilliard Rome, Scuderie del Quirinale Lorenzo Lotto 25 February – 12 June 2011 1 painting by Lorenzo Lotto London, Dulwich Picture Gallery Presiding Genius – A Year of Masterpieces 1 March – 31 March 2011 1 painting by Johannes Vermeer Newcastle, Laing Art Gallery John Martin 5 March – 5 June 2011 1 painting by John Martin Madrid, Museo Thyssen-Bornemisza Heroines 8 March – 5 June 2011 1 painting by Artemisia Gentileschi Paris, Grand Palais Nature et idéal: le paysage à Rome 1600–1650 8 March – 6 June 2011 1 drawing by Nicolas Poussin 2 drawings by Domenichino London, Wallace Collection Esprit et Vérité: Watteau and His Circle 12 March – 5 June 2011 1 painting by Godfried Schalken 1 painting by Jean-Baptiste Greuze White marble half-figure bust of Kaiser Wilhelm II, 1890, by Reinhold Begas (1831–1911), included in the exhibition Begas – Monumente für das Kaiserreich (‘Begas – Monuments of the Empire’) at the Deutsches Historisches Museum, Berlin, between 26 November 2010 and 6 March 2011. ANNUAL REPORT 2011 47 STAFF OF THE ROYAL COLLECTION EXTERNAL APPOINTMENTS Julia Bagguley: Member of the Lucy Cavendish College Fine Arts Committee; Honorary Secretary of The Prince’s Teaching Institute. Robert Ball: Member of the Executive Committee, National Benevolent Society of Watch and Clock Makers; Vice Chairman of the Council, British Watch and Clock Makers Guild; Trustee, British Horological Institute Museum Trust. Stephen Chapman: Member of the Committee of the Association of Historical and Fine Art Photography. Martin Clayton: Member of the Ente Raccolta Vinciana. Jacky Colliss Harvey: Trustee of the Association for Cultural Enterprises. Paul Cradock: Member of the Executive Committee, National Benevolent Society of Watch and Clock Makers; Secretary, British Watch and Clock Makers’ Guild. Alan Donnithorne: Visiting Professor at Camberwell College of Arts (University of the Arts London). Frances Dunkels: Member of the British Tourism Development Committee, VisitBritain. Kate Heard: Deputy Editor, Journal of the History of Collections; member of the UK Print Curators’ Forum. Kathryn Jones: Member of the Committee, and of the Research and Publications Committee of the Silver Society; Member of the Antique Plate Committee. Jonathan Marsden: Trustee of Historic Royal Palaces, The Art Fund, Royal Yacht Britannia Trust, Household Cavalry Museum Trust, City & Guilds of London Art School; Hon. Editorial Secretary, Furniture History Society; Member of Council, Attingham Trust. Simon Metcalf: Member of the Conservation Committee, Church of England Church Buildings Council. Jemima Rellie: Member of the International Programming Committee, Museums and the Web. Jane Roberts: Member of the Ente Raccolta Vinciana, the Editorial Advisory Board of the Master Drawings Association, the Council of Management of the Windsor Festival, the Chatsworth House Conservation 48 ANNUAL REPORT 2011 Advisory Board and the Consultative Committee of the Walpole Society; Governor of the British Institute of Florence. Jennifer Scott: Trustee of the Living Paintings Trust. Desmond Shawe-Taylor: Trustee of the Samuel Courtauld Trust; Member of the Advisory Council, Hamilton Kerr Institute; Vice President, NADFAS. Shaun Turner: Tutor/Lecturer in Woodwork/ Cabinet-making, Picture Frame-making and Furniture Restoration for Hammersmith and Fulham Adult Education, Macbeth Centre. David Wheeler: External Examiner for the MA in Conservation of Historic Objects, University of Lincoln; member of the Conservation Advisory Panel, the Wallace Collection. Bridget Wright: Honorary Editor of the Annual Report of the Society of the Friends of St George’s and Descendants of the Knights of the Garter. S TA F F N U M B E R S (2009–10 numbers in brackets) The Paintings section had 7 (7) full-time and 10 (9) part-time staff. The Decorative Arts section had 13 (12) full-time and 3 (4) part-time staff. In addition, their work was supported by 3 Horological Conservators, who are funded by the Royal Household Property section, and aided by the services of 0 (1) intern. The Royal Library (which includes the Print Room, Photographs and Paper Conservation sections, the Exhibitions section, the Curator at the Palace of Holyroodhouse and the Dal Pozzo Project Co-ordinator and Research Assistant) had 20 (21) permanent full-time staff, 4 (4) permanent part-time staff and 4 (1) staff on fixed-term contracts. Their work was aided by the services of 5 (5) long-term volunteers in the Royal Library and Print Room, 1 (2) student on a three-month placement in the Print Room and 4 (4) paper conservation students on a two-week placement from Camberwell College of Arts (University of the Arts London). An additional 4 (5) volunteers assisted with the refurbishment of books in the Royal Library during August. The Collections Information section had 12 (13) full-time and 2 (2) part-time members of staff. Central Departments had the following full-time equivalents: Visitor Services staff, which includes wardens, retail and visitor management, had the following full-time equivalents: Retail 20 (19) Public Relations and Marketing 8 (7) Publishing 3 (3) Learning 6 (6) (Their work was aided by the services of 2 (1) volunteers.) Photographic Services 8 (8) Administration 2 (2) Windsor Castle 147 (146) Buckingham Palace and Clarence House 120 (118) Palace of Holyroodhouse 45 (48) Ticket Sales and Information 38 (36) Finance, IT and Personnel services are provided by the Royal Household under a shared services arrangement. S TA F F T R A I N I N G A N D D E V E L O P M E N T In the spring of 2010, the Royal Collection Department took part in the accreditation of the Royal Household by the Investors in People scheme. This award recognises the work that has been undertaken at all levels to ensure that all staff are aware of the nature and value of their contribution to the objectives of the Royal Collection Trust and those of the Royal Household, and are given every opportunity to develop to their potential. It also provides a framework for further improvement. During 2011, a structured management development programme will provide existing and potential leaders in the Department with the means to become more effective in leading their specialised teams towards the achievement of the Trust’s charitable aims. Members of the Department undertook training in the following areas provided by the Royal Household: Health and Safety Awareness; the Information Systems Learning Pathway; Public Speaking; Equality and Diversity; and Managing Absence. External courses attended covered a range of specialised subjects, including identifying prints; investigating, dating and documenting garments; the study and conservation of state beds; British portraiture; and the identification of historic photographic processes. Nine members of Visitor Services staff were awarded Vocational Qualifications in Heritage Care, Visitor Services and Retail Skills. Emma Featherstone Members of the Visitor Services team at Windsor Castle were awarded Vocational Qualifications in Heritage Care, Visitor Services and Retail Skills this year. achieved a Level 3 award in assessing Vocational Qualifications. Development opportunities in various forms continue to be found for senior managers. Kerry Bishop took part in a short course at the Disney Institute in Florida on Disney’s Approach to Quality Service, and Stephen Patterson spent a week in Moscow studying Imperial Russian and Soviet insignia, as a guest of the Kremlin Palace Museum, Moscow. Roderick Lane visited the monastery of Deir-al-Sourian, Egypt, to advise on conservation, at the invitation of the Levantine Foundation. ANNUAL REPORT 2011 49 STAFF LIST as at 31 March 2011 DIRECTORATE Director of the Royal Collection Jonathan Marsden, LVO, FSA Assistant to the Director Caroline de Guitaut, MVO Administrator and Assistant to the Surveyors David Rankin-Hunt, LVO, MBE, TD Assistant to the Administrator/Receptionist Georgina Asplin Superintendent of the Royal Collection (Hampton Court Palace) Christopher Stevens Senior Paintings Conservator Nicola Christie Conservators Karen Ashworth, MVO Al Brewer Claire Chorley Adelaide Izat Rosanna de Sancha, MVO Tabitha Teuma Framing and Exhibitions Conservator Michael Field, MVO Framing and Exhibitions Technician Stephanie Carlton Paintings Conservation Administrator Nicola Swash Hardie (maternity leave) Neil Vaughan (maternity cover) Senior Horological Conservator (Buckingham Palace) Robert Ball, MVO Horological Conservator (Buckingham Palace) Paul Cradock, MVO Horological Conservator (Windsor Castle) Steven Davidson THE ROYAL LIBRARY Librarian and Curator of the Print Room The Hon. Lady Roberts, CVO, FSA Custodian of California Gardens Store (Windsor Castle) Anthony Barrett, RVM DECORATIVE ARTS Assistant Custodian Arthur Pottinger Surveyor of The Queen’s Works of Art Jonathan Marsden, LVO, FSA Assistant to the Librarian and Curator of the Print Room Rhian Wong (maternity leave) FINANCE Deputy Surveyor of The Queen’s Works of Art Rufus Bird Secretary to the Librarian and Office Administrator Margaret Westwood Curators of Decorative Arts Caroline de Guitaut, MVO Kathryn Jones Bibliographer Bridget Wright, LVO Finance Director Michael Stevens, CVO, FCA PAINTINGS Surveyor of The Queen’s Pictures Desmond Shawe-Taylor Assistant to the Surveyor of The Queen’s Pictures Lucy Peter Assistant to the Deputy Surveyor of The Queen’s Works of Art David Oakey Senior Furniture Conservator David Wheeler, MVO Senior Curator of Paintings Lucy Whitaker, MVO Furniture Conservators William Miller Shaun Turner, MVO Jane Wallis Curators of Paintings Vanessa Remington Anna Reynolds Jennifer Scott Senior Gilding Conservator Stephen Sheasby Exhibition Curatorial Assistant Wolf Burchard 50 Armourer and Senior Metalwork Conservator Simon Metcalf ANNUAL REPORT 2011 Gilding Conservators Peregrine Bruce-Mitford Elizabeth Parker Curator of Books and Manuscripts Emma Stuart, MVO Senior Curator of Prints and Drawings Martin Clayton, MVO Curator of Prints and Drawings Dr Kate Heard, FSA Print Room Assistant Lauren Porter Assistant to the Curators of the Print Room Katherine Bradley Dal Pozzo Project Co-ordinator Panorea Alexandratos Dal Pozzo Project Research Assistant Dr Eloisa Dodero COLLECTIONS INFORMATION MANAGEMENT Dal Pozzo Project Assistant Sabrina Stevenson Head of Collections Information Management Stephen Patterson, LVO Senior Curator of Photographs Sophie Gordon Curator of Photographs Lisa Heighway Head of Paper Conservation Alan Donnithorne, MVO, FIIA Head of Book Conservation Roderick Lane, MVO, RVM Deputy Head of Book Conservation Irene Campden, MVO Exhibitions and Maintenance Conservator David Westwood, MVO, RVM Paper Conservator Megan Gent, MVO, RVM Archives Bookbinder Philippa Jones Conservation Mounter/Framer Kathryn Stone General and Workshop Assistant Martin Gray EXHIBITIONS Head of Exhibitions Theresa-Mary Morton, LVO Senior Exhibition Project Co-ordinator Stephen Weber Exhibition Project Co-ordinator Sandra Adler Loans Officer (Royal Library) and Exhibitions Secretary Sarah Murray Inventory Clerk (Buckingham Palace) Melanie Wilson (maternity leave) Inventory Clerk (Windsor Castle) Alexandra Barbour PUBLISHING AND NEW MEDIA Director of Publishing and New Media Jemima Rellie Publisher Jacky Colliss Harvey, MVO Publishing Assistant Nina Chang Head of Learning Lucie Amos Senior Collections Information Assistant (Paintings) Alex Buck Senior Learning and Access Manager Amy Watsham Collections Information Assistants (Decorative Arts) Julia Bagguley Beth Clackett Learning Manager (Buckingham Palace) Karly Allen (maternity leave) Will Graham (maternity cover) Collections Information Co-ordinator and Indexer Paul Carter Learning Manager (Palace of Holyroodhouse) Alison Campbell Collections Information Assistant (Prints and Drawings) Allan Chinn Learning Manager (Windsor Castle) Penelope Russell Collections Information Assistant (Photographs) Paul Stonell Collections Information Assistant (Paintings and Photographs) Alessandro Nasini Learning Co-ordinator (Windsor Castle) Catherine Martin Head of Photographic Services Shruti Patel, MVO Senior Picture Library Assistant Karen Lawson Collections Information Assistant (Books) Elizabeth Clark Picture Library Assistant Katie Holyoak Collections Information Assistant Siân Cooksey Digital Imager Daniel Partridge Collection Online Assistant Steven Blench Senior Photographers Stephen Chapman, MVO Eva Zielinska-Millar, MVO Photographer Dominic Brown ANNUAL REPORT 2011 51 RETAIL Retail Director Nuala McGourty, LVO Head of Design Katrina Munro, MVO Production Controller Ian Grant Senior Buyer Charlotte Burton Buyer Johan Verbruggen Project Manager – Retail Systems Charlotte Carter Merchandisers Nicole Goodchild Lei Song Retail Operations Manager Jacqueline Clarke Retail Operations Administrator Jacqueline Bowden Retail Administration Assistant Kate Kenah Warehouse Manager James Hoyle, RVM Warehouse Administrator Sheila Clements Assistant Warehouse Administrator Emma Wood Delivery Fulfilment Operatives Rosanna Earles Kathleen Gomm Matthew Whitehouse Linda Wroth Warehouse Operatives Bernard Barfield Derek Foster James Hall Robert Kedge PUBLIC RELATIONS AND MARKETING Administrator and Staff Co-ordinator Elizabeth Grogan Director of Communications and Business Development Frances Dunkels, LVO Technical Support Assistant Christopher Hallworth Administrator to Director of Communications and Business Development Henry Dawe Acting Administrator Bruce Davies Business Development Manager Susanna Mann Press and Public Relations Officers Emma Shaw Rachel Woollen Sales and Marketing Officer Rhiannon Marsh Web and Marketing Assistant Anna Lucas Press and Public Relations Assistant Hanae Tsuji Website Redevelopment Project Manager Lydia Weller Head of Ticketing and Sales Mark Fisher Contact Centre Manager Christopher Gilbert Specialist Sales Supervisor Janice Galvin Operations Supervisor Lucy Allen Technical Support Supervisor Gareth Thomas Staffing and Development Supervisor Prakuti Deolia Contact Centre Supervisor James Healey 52 ANNUAL REPORT 2011 Learning Bookings Co-ordinator Nicola Jones Senior Ticket Sales and Information Assistant Audrey Lawrence Ticket Sales and Information Assistants Genevieve Arblaster-Hulley Katherine Bason Scott Bowman Faye Grimes Fraser Hamilton Lucy Ward Ticket Sales and Information Assistants – Casual Matthew Baldwin Anil Banga Rina Bhudia Sarah Blakeburn Rachel Brookes Lawrence Coppin Marquita Cox-Carder Olivia Davies Mariam El-sraidi Laura Grant Jake Mead Jo-Anne Mead Jade Nicholls Zachery O’Brien Lee Preston VISITOR SERVICES Director of Visitor Services Kerry Bishop, MVO Administrator to Director of Visitor Services Henry Dawe Acting Administrator Bruce Davies Buckingham Palace Visitor Manager Richard Knowles Operations Manager Sarah Thompson Visitor Office Administrator Amanda Jacobs Staff Co-ordinator Samuel Faure Ackroyd Visitor Office Assistants James Lagden Grace Swanborough Senior Wardens Clive Bayard Jon Lopiano Ioan Waight Supervising Wardens Ernie Kingston Charles Nicholls Duty Manager Beverley Hamsley Wardens Marie Barenskie Elspeth Bayley Marilyn Carpenter Gisele Deliege Pamela Eden Catherine Fyfield Carolyn Glover Louise Halfpenny Martin Harris Fiona Kuznetsova Stephen Kyte Ilenia Martini Simon Piercy Dr Shalini Punjani Keith Waye Wardens – Seasonal Janis Aunon Adrian Beckwith Susan Bolster Sinead Booth John Brown Janet Burrell Ursula Claxton Michael Cox Lara Davenport Peter Davis Lesley Denham Lynne Denham Stephen Denham Leonard Franklin Kate Gazzard Susannah Geary Sarah Goldsmith Sarah Goodall Christopher Grigsby Bridget Harris Elizabeth Ibbotson Claire Jackson Dr Stephanie Kirby Susan Latimer Louise Lavell Alan Lion Bridget Little Paula Malaney Martina Melkonian Daniele Middleton Clive Mills Georgia Moult Kaitlyn Pettengill Valerie Ross Benedict Sherry Pamela Tebbs Steve Trotter Sophie Waterman Stephen Wild Wardens – Casual George Banham Matthew Caro Bob Castledine David Charleston Barbara Donne Peggy Duffin Sheila Edgar Juan Edwards Christine Erne Vernon Goodwin John Leeds Margaret Legg Maureen Maron George Martin Brian McBride Michael Nash Anna Thomas Retail Manager Virginia Green Deputy Retail Manager Andrew Fairmaner Assistant Retail Managers Stuart Cullen Beatriz Ramirez Mark Randall Senior Retail Assistant Gillian Burke (maternity cover) Diana Rakhimova (maternity leave) Retail Assistants Douglas Bell Alyssa Boomgarden Lieselotte Burdof-Cook Africa Calzon Linda Craker Ami Cullum Kevin Dimmock Andrew Fay Khushpreet Gulshan Jane Hackwood Daniel Kennedy Claire McDougall Fiona Moore Craig Pryor Juno Rae Patricia Sweetland Michie Wake Amani Waldron-Isioye Jackie Young Retail Assistants – Casual Penny Dalziel-Smith Janet Easto Helen Hollis Margie Nolan Windsor Castle Visitor Manager Christine Taylor Operations Manager John Phillips Admissions Manager Richard Sugg Assistant Operations Manager Alison O’Neill Financial Administrator Roger Freeman Staff Operations Administrator Emma Featherstone Visitor Operations Administrator Helena Holden Staff Co-ordinator Christopher Thomas ANNUAL REPORT 2011 53 Assistant Retail Managers Susan Asbery Hanna Cross Retail Supervisor Kathryn Freeman Senior Retail Assistant Anne McGowan, RVM Senior Ticket Sales Assistant Shirlee Pouncett Visitor Services Assistants Linda Bacon James Ball Lauren Beldom Monika Bone Ceri Brough Gemma Buckner Janet Cary Marian Challis Helen Clark Brian Deenihan Yvonne Edwards Sarah Entwistle Brenda Gardner Emilia Garvey Fraser Gillham Linda Gould Olga Horlock Gemma Lee Aileen Lewis Mark Lines Jane McKenzie Julie Purvis Alexandra Sills Charlotte Slark Diane Smith Kathleen Temple Faye Wichelow Bernadette Woolley Huai Fiona Yan Visitor Services Assistants – Seasonal Georgia Bradley Charlotte Cole Jessica Goldsmith Charlotte Lee Elena McGregor Carl Taylor Visitor Services Assistants – Casual Nagina Chaudhry Louisa Knight Janet Maxwell Rosemary Osgood, RVM James Rodrigues Marit Stokes 54 ANNUAL REPORT 2011 Senior Wardens Susan Ashby Claude-Sabine Bikoro Caroline Sara Jeffrey Wilson Deputy Senior Wardens Peter Critchley Philip Howarth-Jarratt Alun Thomas Carla Weston Wardens Colin Adams Colin Ailes Maria Axelson Mark Ayling Thomas Mark Aylward Greenway Sandra Baker Marcus Barton Sophie Bate Alexander Bogard Ellen Bolick Geoffrey Bonehill Donald Bradley Michael Campbell Colin Carter Jacqueline Clemson Janet Cole Ellen Compton-Williams Sheila Cook Bruce Davies Marcelle Dovell Katie Duncombe Adele Fellows Richard Fry Kate Gazzard Anthony Golding Barry Gould Carol Greenhow Robert Griffith Sarah Gunton Philip Hall Susan Hiscock Lorna Holliday Rita Horner Jack Howarth-Jarratt Christine Hughes Peter Humphrey Catherine Ingham David Kenway Patrizia Knight Gary Langford Margot Law Paul Leighton Helen Lincoln Steven Lovegrove Rita Lyons Michael Macaskill David Mason Freda Mason Anne Meyer Bina Modi Giulia Ovidi Elizabeth Pantia Edward Pink Nicholas Preston Arturo Ramirez Ian Read Josephine Redfern Berni Reid Lynne Roberts Edwin Rodbard-Brown Charles Rosen Carly Rowlinson Martin Ryan Judy Salmon Lauren Samet Karen Shirtcliffe Victor Sidebotham Allan Smith John Smith Jean Spratley Graham Stagg Susan Suchodolska Aileen Sutherland Monica Tandy Christopher Tilly David Uppington Anna Wallas Kin Yip Wan Barry Ward, RVM Robert Webster Rebecca Welch Susan Wells Peter Wilkinson Joseph Wood David Woodall Peter Woodall Derek Woodman Geoffrey Woodruff Leanne Workman Robert Workman Mark Wright Helen Zacks Wardens – Casual Robert Atcheson Ricardo Bessford Maurice Bevis David Buttimer Leonard Chandler John Clayton Peter Cockbain Geoffrey Cox Kevin Cronin Malcolm Davis Caroline Dewell John Dexter Paul Dunham Brian Dupe Henry Everist Francis Franklin Roy Gardner Norman Garrett Ronald Grant Nancy Green, RVM Gordon Haines Jacqueline Haines Brian Hall Alan Head Brenda Herbert Peter Hicks Francis Holland, RVM Margaret Holmes John Janes Diana Jolley Enda McArdle Patricia McGill Geoffrey Murray Pearl Nodwell Bryan Percy Patricia Pipe Frank Poole Malcolm Potter Rodney Richardson Molly Rudge René Schurtenberger Roger Taoka-Thompson Bert Turner Anthony Wise Patricia Wright Palace of Holyroodhouse Superintendent Geoffrey Mackrell Visitor Operations Manager Kirsty McNiece (maternity leave) Curator Deborah Clarke Operations Manager Joanne Butcher Senior Wardens Pilar Aran (maternity leave) Brian Coutts Magdalena Kasprzyk (maternity cover) Mary Mowbray Wardens Juan Aguero Benítez Rosie Croker Colin Dempster Ross Hannay Andrew Hume-Voegeli Chantal Hume-Voegeli Seana Keenahan Carol Leslie Edward Lipscomb Lesley McGlinchey Brian Morley Katarzyna Musur Ian Reilly Harriette Riddell Yvonne Rollert Rachel Skilling David Thomson Sharon Thomson Janet Whellans Peter Whyte Shelagh Wilson Wardens – Casual Douglas Alexander Cameron Baillie Lucia Baker Callum Casebow Jim Church Catherine Crompton Gemma Cruickshanks Rosie Grahame Jim Hinks Moira Hinton Christian Millar Keith Mullins Callum Mutch Carol Schreuder Veronica Schreuder Paul Steele Cecelia Teitz Tom Turpie Andrew Young Retail/Admissions Visitor Service Assistants – Casual Emily Clarke Susan Davidson Fiona Dempster Rachel Lammiman Sharon McBride Jonathan Read Fiona Simpson Frances Singer Rebeka Venters Fiona Wood Retail and Admissions Manager Shirley Duke Assistant Retail and Admissions Managers Claire Anderson Andy Dickson Retail and Admissions Supervisor Andrew Grant Financial Administrator Elaine Maclean Porter Stuart Robertson Daily Ladies Elinor Allan Sheila Cairns Julie-Anne Duff Doreen Fraser Retail/Admissions Visitor Services Assistants Shona Cowe Jennie Crossley Janet Ferguson Alison Gove Zoë Hayes Rosie Hunter Paul Lambert Amanda Mills Janet Stirling Joanna Todd ANNUAL REPORT 2011 55 © 2011 The Royal Collection Trust Designed by Mick Keates Editorial and Project Management by Kate Owen and Alison Thomas Production by Debbie Wayment Printed and bound by Streamline Press Limited, Leicester © 2011 The Royal Collection Trust www.royalcollection.org.uk