Advanced Portfolio Planning ACCO Personal Shredders
Transcription
Advanced Portfolio Planning ACCO Personal Shredders
Advanced Portfolio Planning ACCO Personal Shredders 1 ACCO Personal Shredders - Stelios Makridis Market Landscape Company Customer Strong foothold in corporate market. Longstanding experience. Undifferentiated products. Loosing ground in US segments. Extended product range. Strong in developing markets. Providing adequate security is taken for granted. Being strong in the corporate market you can help the home office segment. Competition Extensive “Me 2”. Extremely fragmented. Intensity erodes margins and pricing growth. Emerging alliances(IPSA) Expected consolidation. Low manufacturing margins. Low barriers to entry. Good return on capital. Retailers entering / control (SP Richards). Hundreds local outsourcing operators. Low brand loyalty. Lifecycle needs. Increasingly demanding. Budget sensitive. Increasingly misinformed. Increased time constraints. Multitasking. Frustrated by their first shredder. Products Highly “engineered”. No frills. They solve A problem. Unintegrated in space. Noisy. Messy. Bulky 2 ACCO Personal Shredders - Stelios Makridis The “visible proof” of big share=more products does not always translate to profitability potential. Most of the competition chooses to be present in all segments, even with limited profitability and market share. ACCO has a relatively good base to expand in products along with room for 15 growth in market share and profitability. Competition 5 ACCO ALLEGHENY ATTIVA AURORA CLARY SCHLEINER CUMMINS Home/Family($15-$50) SOHO($50-$150) Office/Executive($100-$300) Personal Business($250-$800) DAHLE FELLOWES 3 HSM MARTIN YALE 0 MBM OZTEC STAPLES Number of products 10 Current Product Portfolio $15-25 $26-75 $76-200 $201-500 Home Home/Office Executive SmallOffice $501-1200 Department $1200-2500 Large Office $2500+ Bulk Market segmentation is driven mainly by price range rather than distinct user characteristics and needs. A lot of overlaps between products with similar characteristics even amongst the same product portfolio. Amazon offers more than 300 products in this category, while every price comparison portal refers to at least 200. Strong foothold in the large size, category as a reliable, qualitative and good value for money provider. This position, is much clearer than what the market is struggling to define in the personal segment. Potentially, those brand attributes can be a strong leverage for ACCO in claiming new markets with new platform ideas for the personal segment. 4 ACCO Personal Shredders - Stelios Makridis Personal Shredders Current Market Segmentation Segment Home (Family) SOHO Work office (executive) Personal Business Qty used Frequency Security pages of use Need 15-30 30-50 30-60 60+ Decision Driver Users Purchase Primary How they buy Decision Source of info 3-4/week “Put it out of Low price, the way” Low noise Parents, kids Wife 4-5/week “Organize information securely” Low price, High Speed Professional Owner Individual Daily “Protect my position” Executive High capacity, Assistant/ High Speed. Employee. Daily “Protect my information assets” Value for Owner, money. assistant. Dependability Executive Assistant Business Owner Catalog, friends, internet, work experience Internet comparisons, other SOHOs Catalogs, internet, others in the office Paper supplier, on-line Retailer, Internet, Retailer, Internet, Internet Big Retailer, Specialized shops Based on a sample of 2 families, 1 The above segments are more clearly identifiable in terms of their differentiation in the following criteria: SOHO, 1 executive, 2 personal - Intensity of use business - Their appreciation of their security need - The decision drivers - The decision maker We choose to focus in two variables that justify future directions for the existing shredder portfolio as well as new product/markets penetration: Security need, decision driver. 5 ACCO Personal Shredders - Stelios Makridis A new view on segmentation Existing Relative Level of Security (High) Corporate/Commercial/ Big Department - High Security NSA cut Currently assumption: relative higher capacity = relative higher security level. That has led to a focus in offering the best and most reliant technology towards the top tier of the market, because at that level, companies can claim a higher premium. Executive office Strip or x-cut High Size, capacity of product Low Size, capacity of product Lower part of the spectrum, has been relatively neglected in terms of the level of security and peace of mind that the bigger clients enjoy. Despite the fact that technology evolves fast, it does not attract innovative, big investment to enhance security for individual and small office business. Home/Personal/ SoHo/Personal Business/Strip Cut Existing Relative Level of Security (Low) 6 ACCO Personal Shredders - Stelios Makridis The market dynamics “In 2009, a total of 11.1 million U.S. Adults had become victims of some form of identity fraud, with an aggregate loss of USD $54 billion.” Federal Trade Commission, 2010 “In 2009 the mean fraud consumer cost was USD $4,841 and the mean time to resolve the identify fraud was 21 hours per victim.” Javelin report, 2010 “73% of victims indicated the crime involved the thief acquiring data thru some type of payment.” 7 Javelin report, 2010 ACCO Personal Shredders - Stelios Makridis The opportunity - 1st Option Platform direction - Enhanced Security Existing Relative Level of Security (High) Opportunity exists in improving the security offering to the individual and small business owner, who remains extremely vulnerable against id theft and data security breach. This is a new area that ACCO can claim a “firstmover” advantage both with the shredder product and a new platform. Low Size, capacity of product Corporate/Commercial/ Big Department - High Security NSA cut Higher Security level for small capacity user. ! Executive office Strip or x-cut High Size, capacity of product Home/Personal/ SoHo/Personal Business/Strip Cut Existing Relative Level of Security (Low) 8 ACCO Personal Shredders - Stelios Makridis The opportunity - 1st Option Platform direction - Enhanced Security Product Features Super NSA 5+ Grinds up to the level of security pulverization. pulverizer. New standard. Super NSA 5+ security pulverizer. New standard. Grinds up to the level of pulverization. Mobile laser eraser Light aluminum base, low impact laser beam. Pen size. Rechargeable battery. Target User Cost Adoption hurdles 100% secure. No reconstruction is possible. Strip down light aluminum version. $ 350 Pulverized material can be used for other uses. Pulverized material might spread in the air easier. 100% secure. No reconstruction is possible. Selection of color and cover material for space integration. $ 150 Pulverized material can be used for other uses (e.g. Fertilizer) Price. Needs strong brand and distribution support. Pulverized material might spread in the air easier. Value proposition Executive Households, SOHO. Individual on the move for payments with receipt. Personal data erased from documents, receipts. 9 Security extended and enhanced. Fast, easy to use. Addresses biggest ID theft issue. $ 50 Negative laser connotations. Fear of loosing. Fear of misuse or kids interference at home. ACCO Personal Shredders - Stelios Makridis The opportunity - 2nd Option Platform direction - Expanded Capabilities Paper, CD Food and perishables Other non-perishables (plastics, rubber, fabric) Average household wastes 20% of its food, an average of 500 pounds and a value of $1200 per year(*). In total in the US we have a $55.2 billion of household food waste ending up in food landfills. This also accumulates to a total of 34% of total methane transmissions in the country. A new platform for ACCO, lies adjunct to the current line of business and builds on the current shredding technology but enhanced with special operational features that allow the product to be fitted in the structural elements of the house and perform extended grinding/shredding for food and other perishables. (*):University of Arizona in 2006, CBS Special Report 2008 10 ACCO Personal Shredders - Stelios Makridis The opportunity - 2nd Option Platform direction - Expanded Capabilities Product Super NSA 5+ security pulverizer or incinerator. Features Target User Central building collection system leading to incinerator or pulverizer. Value proposition Cost $ 85,000 for a 3 story building. Covered thru monthly rent or longterm leasing option. Cost might be an issue if not all building occupants choose to share. Unit cost decreases by increase of use. $ 1200 + (Cost of fixture not included). Monthly return in discounts or cash backs from recycling and reuse of pulverized materials. Structural change and cost on a wall or a permanent fixture might be a hurdle. Executive, No need to look for personal business the best security option. A centralized solution offers seamless equal level of protection. Households, Integrated house Encased, metallic SOHOs. shredder, grinder skeleton with backside discharge mechanism for external pick-up. Pulverizes everything. 11 Security extended and enhanced. Fast, easy to use. Shreds, all paper and food waste, and perishables. Adoption hurdles ACCO Personal Shredders - Stelios Makridis The overall opportunity - Two Options New product portfolio Enhanced Security Expanded Capabilities Enhanced Identity protection around the clock Single point, total waste management for my office and household 12 ACCO Personal Shredders - Stelios Makridis The overall opportunity - Two Options New product portfolio Main Customer Adoption Strategy Main Customer Adoption Strategy “I do not have the resources to invest in high end expensive technology to protect my data, but I feel this is something I increasingly need to take care of. I trust ACCO’s long standing expertise to provide me with the peace of mind.” “I realize there is an opportunity to manage my overall waste in a way that both reduces my impact on the environment and creates a financial benefit for me and my business or household.” “Seek the un-endowed” “Finding believers” Adoption Decision Aid Adoption Decision Aid ID theft insurance coverage and limited customization. Income back to the business/household. 13 ACCO Personal Shredders - Stelios Makridis The opportunity - Competition New product portfolio Enhanced Security Expanded Capabilities Inertia: Especially Fellowes and Aurora are Inertia: Right now there is no obvious busy surviving the low end battle. indication of competition looking to diversify. Proprietary Technology: After ACCO Early alliances: Finding the best players finalizes the pulverization, and laser it will take time for other players to come with something very different. for the new platforms XXXX can create a disruption and can make next competitive move more expensive to happen. Europe and ROW business: Strong Kick-back to the user: Most of the position can be a test field for later adoption in US. competitors rely heavily on retail wide agreements and have now involvement in a 1-1 relationship with the users. Staples: voted #1 retailer in online office products, can be an early distribution alliance. Barriers to entry Barriers to entry 14 ACCO Personal Shredders - Stelios Makridis New portfolio - Strategic Position Existing Product Existing Market New Market Personal Shredders New Product Size of bubble = expected value Household integrated shredders Office building piping systems 15 Mobile erasers ACCO Personal Shredders - Stelios Makridis Overall Portfolio Evolution Unfamiliar with Market, Unfamiliar with product Unfamiliar with Market, or with product Familiar with Market, Familiar with product Size of bubble = expected value Office building piping systems Office building piping systems Mobile erasers Mobile erasers Household integrated shredders Household integrated shredders Personal Shredders Near Term Mid Term 16 Personal Shredders LongTerm ACCO Personal Shredders - Stelios Makridis New portfolio - New platform Differentiation New to The world Disruptive Office building piping systems Mobile erasers New to our industry Sustaining Household integrated shredders New to us but exists Incremental 5-20% + in turnover 20% + in turnover 17 double in turnover ACCO Personal Shredders - Stelios Makridis New portfolio - Priorities s r e Scoring: 1 (weaker), 5 (stronger) Opportunity appeal E o s r e p d e c n a h n l a n L sh er s a r E r e as r e d d d re g e Int d e t a r s e s u o h e c i ff 5 3 3 4 Projected profitability 4 5 3 3 Expected market growth 3 5 4 3 Strength of existing competition 1 5 5 5 Opportunity for a platform 2 1 4 4 15 19 19 19 Fit with current capabilities 5 1 4 3 Fit with company’s vision 5 3 4 4 Fits with brand’s attributes 5 4 4 3 Fits existing distribution channels 5 5 2 1 Relative strength to competitors 3 3 3 3 23 14 17 15 38 34 36 33 Overall Score: 18 h s g n i ld i u b d d re O Market size Relative position d e hr s r e ACCO Personal Shredders - Stelios Makridis New portfolio - Investment Unit sales Price Revenue COGS Gross margin Operational overheads Profit Spin-off A - Enhanced personal shredder 32.000 150 4,800,000 1,200,000 3,600,000 -252.000 3,348,000 Platform B - Integrated house Shredder 10.000 1.200 12,000,000 3,000,000 9,000,000 -500.400 8,499,600 Total: 42.000 16,800,000 4,200,000 12,600,000 -752.400 11,847,600 Assumptions: 1. First 1-2 years are ROW and Europe intensive 2. COGS: 25% 3. Discount Rate: 8% 4. Cummulative NPV achieved breakeven in 1 year 19 ACCO Personal Shredders - Stelios Makridis