AOLP LightLines
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AOLP LightLines
www.aolponline.org LIGHTLINES WINTER 2015 Early Bird Registration Deadline is Jan. 22 OUR MISSION To promote and advance the landscape and architectural lighting industry for lighting designers and installers, distributors and business-tobusiness manufacturers. In This Issue President’s Message . . . . . . . . . 2015 Board of Directors . . . . . . . Advertising Deadlines . . . . . . . . AOLP Lighting Award Contest . . . 2016 Conference & Expo . . . . . . Safety on the Job . . . . . . . . . . . . Prospecting Isn’t an Event . . . . . Misreading Customers . . . . . . . . Association News . . . . . . . . . . . Members in the News . . . . . . . . Committee Corner: COLD . . . . . . Advertising Opportunities . . . . . AOLP Contact Information . . . . . 2 2 2 3 3 5 6 8 10 11 12 13 13 About LIGHT LINES LIGHTLINES is an e-newsletter for members of the Association of Outdoor Lighting Professionals. It is published electronically four times per year: Spring issue is published in March Summer issue is published in June Fall issue is published in September Winter issue is published in December Come to Atlanta for AOLP 2016 Annual Conference & Expo The AOLP Annual Conference & Expo is the premier event for the low-voltage lighting industry. Held Feb. 18–20 in Atlanta, Ga., the conference is a great time of year to focus on bettering your business. The event features education sessions from experts in the industry. Topics for this year’s conference include: ➤ Digital Marketing ➤ Working with Landscape Designers ➤ Pruning for Your Lights ➤ Panel Discussions on Best Practices: Design/Sales Process and Operations Don’t forget to Management At the expo and reception, distributors and manufacturers will share their products with AOLP members, and networking opportunities are available with other professionals in the field. Certification is also possible in the days leading up to the conference. Click here to learn how to add certifications to your skill set. Click here to view the conference attendee brochure. Click here to view the conference registration form. Click here to register online. Don’t delay; register today! The deadline to receive the early-bird registration rate is Jan. 22. download the conference app.* See page 3 for details. *NOTE: There will be NO printed onsite booklet this year. Conference app sponsored by: AOLP LIGHTLINES WINTER 2015 President’s Message by Matthew Broyles, CLVLT, COLD Holidays Ring in Season of Intensity for Outdoor Lighting Professionals 2015 Board of Directors Matthew Broyles, CLVLT, COLD President Firefly Lighting LLC 86 Allen Road Atlanta, GA 30328 404-275-4368 [email protected] Paul Welty, CLVLT, COLD Vice President Innovative Nightscapes LLC 5130 Southwest Idaho St. Portland, OR 97221 503-892-8238 [email protected] John Niggli, CLVLT, COLD Secretary Lightscaping by Niggli Associates 2690 Chili Ave. Rochester, NY 14624 585-426-5940 [email protected] Gerry De La Vega, CLVLT Treasurer Terradek Lighting, Inc. 2000 East Center Circle #400 Plymouth, MN 55441 763-577-2425 [email protected] Michael Deo, CLVLT NatureScape Lighting 158 Clover Hill Road Millington, NJ 07946 908-647-8004 [email protected] Happy Holidays! I hope that this newsletter finds each of you enjoying the holiday season with family and friends. I know that many of you, as is the case for myself, are coming off an intense season of Christmas lighting installations. I have had little time since October to think about much else. While I was busy pulling my hair out over Christmas lights, some fine folks were up in Columbus, Ohio, at Wolf Creek Company taking a CLVLT exam. I would like to congratulate the following members on achieving their certification: Mike Imondi, CLVLT #1505, LDF Outdoor Lighting, Westerville, Ohio Roger Howard, CLVLT #1506, NiteLiters, Inc., Owensboro, Kent. Michael Richards, CLVLT #1507, NiteLiters, Inc., Owensboro, Kent. Jason Sponzilli, CLVLT #1508, Sponzilli Landscape Group, Fairfield, N.J. Joe Boff, CLVLT #1509, Wolf Creek Company, Inc., Columbus, Ohio John Clemens, CLVLT #1510, Wolf Creek Company, Inc., Louisville, Kent. If you have been putting off taking the CLVLT exam, there is another opportunity at the upcoming conference in Atlanta. Speaking of Atlanta, I hope that all of you will make a point to join us at the annual conference. The Conference Committee has been working hard all year to make sure it is a great one. I encourage you to make the investment in time and money to come. You will not be disappointed. I wish all of you a happy, healthy and prosperous New Year! org www.aolponline. SUMMER 2015 MessageCLVLT, COLD Presidentby’sMatthew Broyles, AOLP Office 2207 Forest Hills Drive Harrisburg PA 17112 717-238-2504 Fax: 717-238-9985 Membership Help Jump Start ed and Get Involv in Harrisburg for met is the Board of Directors session. The meeting Earlier this month, strategic planning direction of the the annual AOLP on the overall s year as we focus and committee advance the association staff productive of the To promote and ral coming year. The always the most set goals for the those goals. landscape and architectu ns of achieving organization and for the last for lighting budget implicatio has been the case our lighting industry then work on the financially, as , To jump start on is doing well designers and installers tohave been sluggish. Although the organizati numbers ip businessour membersh distributors and to roll out a several years, urers. AOLP is planning To jump start and to have a membership, the business manufact ship, the AOLP later this year for member campaign set n show marketing out Irrigation Associatio possibly other is planning to roll presence at the n Beach, Calif., and a marketing campaig November in Long is a trade shows. later this year. our organization .. 2 has always plagued percent of the Planning Goals One issue that AOLP Strategic 10 on. Right now .. 2 and without those Directors . . . . . lack of participati 2015 Board of doing all the work, I would first like to work and So membership is ........ 2 s for your hard would get done. Advertising Deadlines various committee 10 percent, little we are today. who serve on the for would not be where see if thank all of you How to Get Paid Plan . . . . . . 3 please look to Without you, we you AOLP. to that nt ask Landscape I Your commitme me or Lisa currently volunteer, Simply contact Awards to you who do not more of like to lend a hand. Leverage Lighting And for those of to have many ...... 4 in which you would get started. We would love great Market Your Business to there is an area to help us accomplish 5 executive director, ............ . Please volunteer Ruggiers, AOLP’s Safety on the Job role in your association the you take an active of our industry. 6 Tricks for Creating ..... 6 things on behalf organization! Perfect Sales Proposal support of the 8 your continued ........... Thank you for Association News .. 8 ............ New Members 10 . . . . . . ..... Committee Corner . . . . . . . . . . . 11 Member Spotlight ies . . . . . 12 Advertising Opportunit n . . . . . 12 AOLP Contact Informatio OUR MISSION Paul Gosselin Sr., CLVLT NightScenes Corp. 205 Deer Forest Road Kingsland, TX 78639 325-423-0653 [email protected] LIGHTLINES In This Issue About LIGHT LINES for members of the . LIGHTLINES is an e-newsletter Lighting Professionals Association of Outdoor It is published electronically four times per year: in March Spring issue is published in June Summer issue is published in September Fall issue is published in December published is Winter issue Contact AOLP at 717.238.2504 or [email protected] to reserve your space. www.aolponline.org 2 If you have been putting off taking the CLVLT exam, there is another opportunity at the upcoming conference in Atlanta. ADVERTISING OPPORTUNITIES 2016 DEADLINES Spring (published in March) – Feb. 12 Summer (published in June) – May 13 Fall (published in September) – Aug. 12 Winter (published in December) – Nov. 11 AOLP LIGHTLINES WINTER 2015 2016 AOLP Annual Conference and Expo Highlights Become a CLVLT or Sign Up for the COLD Program How can you set yourself apart from the competition, gain respect, acquire knowledge and invest in your future? By becoming certified! Become a Certified Low-Voltage Lighting Technician (CLVLT) or sign up for the Certified Outdoor Lighting Designer (COLD) program held in conjunction with the AOLP Annual Conference and Expo in February at the Embassy Suites Atlanta – Buckhead in Atlanta, Ga. Want to Be Prepared for the Conference? Members praise the AOLP Annual Conference and Expo for its educational and networking opportunities. For your convenience, the CLVLT exam and COLD sessions are held in the days prior to the conference at the conference hotel. Registration deadline is Jan. 15. Download the AOLP Conference App* to Stay in the Loop! COLD: Year 1 Session (Tuesday, Feb. 16, and Wednesday, Feb. 17) Room change for an event? The AOLP Conference App will let you know and help direct you with maps of the hotel. Not sure what’s happening at a certain Big thanks to TerraDek Lighting, sponsor of the conference app! time? The app’s schedule can keep you on track, and you can create your own so you won’t miss anything you really want to see! Need recommendations on where to eat in the area? The app has that too! COLD: Year 3 Session (Tuesday, Feb. 16) Click here to access the COLD registration form. For more information on COLD, click here. CLVLT Exam (Wednesday, Feb. 17) Click here for the CLVLT registration form. For more information on CLVLT, click here. If you have any questions about these certification programs, please contact Kelly Clark, AOLP Certification Coordinator, at 717-238-2504 or [email protected]. You can find and download the app in the App Store (iPhone users) or Google Play (Android users). Search AOLP to find the app and download it for FREE! Time to Shine! Sponsorship & Expo Opportunities Available If you are a sponsor or exhibitor and do not see your information on the app, be advised that we continue to update the app with the information we receive. Looking for an opportunity to reach lighting designers and installers from across the country? Do you want to show off your products and services and increase your company’s visibility? Consider exhibiting at the AOLP Annual Expo, to be held Feb. 18–20 in Atlanta, or sponsoring…or both! *NOTE: The conference app will take the place of a printed onsite booklet this year. “The AOLP Annual Conference is first-rate. This exclusive group has put together an exceptional program for the betterment of the landscape and architectural lighting industry. If you consider yourself an outdoor lighting professional, mark your calendars now for the next and all future conferences.” Sponsorships offer visibility before, during and after the conference. Exhibiting offers real face time with current and potential clients. Why not mix and match the sponsorship and exhibitor options to customize a package that gives your company just the right exposure to AOLP members? Click here to download a copy of the 2016 Sponsorship & Expo packet, which contains the sponsorship opportunities and exhibitor information. For more information or to discuss customizing a special package for your company, contact Lisa Cary at [email protected] or 717-238-2504. Thomas Womack, Southern Lights of Raleigh, Inc. 3 AOLP LIGHTLINES WINTER 2015 2016 AOLP Annual Conference and Expo Highlights Book Your Hotel Room by Jan. 25 Hope to n i see youta! n Atla AOLP has negotiated discounted room rates for the days of the conference, as well as two days before and one day after the conference, based on availability.* Click here for more information about the conference. 2015 Best of Show Winner The reservation deadline is Jan. 25. Call (404) 261-7733 and mention our group name, AOLP – Association of Outdoor Lighting Professionals. Click here to reserve your room. Online group code: AOL Embassy Suites Atlanta – Buckhead, 3285 Peachtree Road NE, Atlanta, Ga. Room Rates (plus tax) 2-room suite with 1 king bed: $139 2-room suite with 2 double beds: $139 All rooms come with refrigerator, microwave, free WiFi, complimentary hot breakfast and complimentary evening reception. Vote for Lighting Awards Watch for an email in January with information about casting your vote for the 2016 Lighting Awards. All members who vote will be entered into a drawing to receive $100 off a future AOLP purchase, such as membership, conference registration, etc. The lucky name will be drawn at the Awards Dinner on Thursday, Feb. 18, at the AOLP Annual Conference & Expo in Atlanta. *Rooms in the AOLP block are available on a first-come, first-served basis. The negotiated room rate is only available until our block is full or the Jan. 25 deadline date is reached. 4 AOLP LIGHTLINES Safety on the Job WINTER 2015 WHY TALK ABOUT THE WEATHER? Actually, we have no control over rain, snow, sleet, wind, lightning or sunshine, but we can control what happens on our job as a result of the elements. Some of the biggest problems on construction jobs are caused by wind and lightning. Wind probably causes the most accidents; lightning can be deadly. particularly when it’s equipped with lightning rods. You’ll also be fairly safe in an automobile or truck. But never take shelter under an isolated tree or where you’re in contact with a tractor, crane or other equipment. If you get caught out in the open, stay as low as you can. It’s much safer to be down in a ditch than on top of the ground. Watch Out for Wind Rain Can Ruin a Job Don’t let the wind catch you off guard. Not just tornadoes or hurricanes, but everyday winds and unexpected gusts can be dangerous. Wind just loves to pick up anything it can and sail it away. So when it’s windy, securely tie or weigh down supplies and materials. Don’t loiter on the leeward side of unbraced walls, lumber stacks or anything else that can be blown over by a sudden gust of wind. In many instances, workers have been seriously injured when an unbraced wall or form was blown over on them while they were sitting in its shade during lunch or before starting work. Rain may be good for the farmer, but it can wreak havoc with an outdoor project. It can turn a site into a gigantic mud pie. Water seems to get in everywhere. Rain can ruin materials and supplies and generally make things downright messy. Steel gets slippery, equipment gets stuck and we get wet. By covering equipment, materials, tools, supplies and ourselves, we don’t give rain a chance to do as much damage as it could. Remember to also eliminate slipping hazards by sweeping water out of low areas. Don’t Slip on Ice and Snow When we work in colder climates, ice and snow make things slippery. Clean and sand any work surfaces where there is ice and snow. You need the best possible footing you can get. Lightning Hurts Every so often we read about workers being struck by lightning. We all like to keep things moving until we’re rained out, but when lightning is around, it’s safer to take shelter early. Very often an electrical storm occurs without rain. Or a lightning storm precedes the rain. So, the safest thing to do is to seek shelter when you see lightning. You’ll be reasonably safe from lightning inside a structure, Controlling the Weather? We can control the weather only as far as it affects the job. Just remember that common sense usually dictates the right thing to do in any situation. Article Source: toolboxtopics.com Integrat ted LED Coping Lights Cliff 5-Year 5-Ye WA ARRANTY Phoebe Copper Phoebe SS Wide, uniform lighting in a discreet, low-profile design. Easy to install and easy to maintain. Perfect for your next hardscape project. 1-866-277-2934 | [email protected] | www.illumicaregroup.com 5 AOLP LIGHTLINES WINTER 2015 Prospecting Isn’t an Event; It’s a Campaign does connect with the prospect, she simply references the last letter or package sent and then goes into her call script. by Marc Wayshak Meet Bill. Bill is responsible for sales at his company and considers himself a tenacious worker. Whenever he discovers a new prospect, he enters him or her into the system. From there, he will attempt to contact that person by phone, through email and even via office visit if possible. However, after a number of failed attempts, Bill is likely to toss the person into the sea of dead prospects. Here are a few key techniques from Laura’s process that can translate into a successful prospecting campaign for any salesperson: 1. Create multiple steps. Plan out ahead of time what your campaign will look like and what you will send to the prospect at each step. Make sure that everything you send over is of actual value to the prospect. Brochures don’t cut it! Instead, create three to five different pieces to send the prospect, which can each serve as a legitimate reason to connect. Even in the event that you don’t hear back after step 2, you are still slowly making yourself known to the prospect, which makes him that much more likely to take your call the next time. Does this sound familiar to you? This is, after all, the typical approach to prospecting. Besides being disorganized and tedious, the process yields less-thanstellar results because it inhibits prospects from becoming familiar with the salesperson’s organization. Instead of adopting the common haphazard approach to prospecting, it’s time to think of every outreach effort as part of a larger campaign to engage prospects. 2. Call and email in between steps. Since you’ve sent something of value to the prospect, you now want to follow up to learn what matters most to her. The goal of any campaign is to simply get through to the prospect. By having a consistent process, you simply follow directions and let the campaign do the real work. As soon as you actually reach the prospect, you start the selling process. Meet Laura. Laura used to employ a strategy similar to Bill’s in which she would attempt to reach prospects seven or so times before giving up. Now, she uses a campaign approach to reach prospects. Here is what her new process looks like: Identify: Once she identifies a prospect, she adds him or her to her customer relationship management (CRM) system along with all the relevant information she can find. 3. Warm them up with personal touches. People still open mail, especially when it’s personal, so don’t just send boilerplate letters and packages to prospects. Make them personal with handwritten notes and individualized gestures. One step in your campaign could be to send a letter with a business article that may be highly relevant to the prospect based on his current situation. The key is to show that you’ve done your homework and see the prospect as more than just a number. Outreach 1: She attempts to call the prospect. In the likely event that she doesn’t reach the prospect, she leaves a message saying that she is going to send over a letter with best practice case studies that highlight how she could add value to the prospect’s organization. She reiterates this information in an email. Remember, developing a prospecting campaign can be a bit of work upfront, but once you have it laid out, all you have to do is follow the steps. By taking every prospect through this same campaign, you slowly build connections in a world where it is increasingly difficult to get through the barrage of voicemail, gatekeepers and other barriers. Send Letter 1: She sends a letter containing best practice case studies. Follow up on Letter: She now attempts to contact the prospect at different times of the day over the course of a week or two without leaving a voicemail. Announce Package: She leaves a voicemail and email explaining that the prospect will be receiving a package with some ideas for a new program. So give it a shot. Lay out your campaign, and take your next series of prospects through the steps. The more prospects you have in a particular campaign, the easier it is to implement a systematic approach. Send Package: She sends a big package with more highvalue ideas to help the prospect. Follow Up on Package… About the Author: Send Letter 2… Marc Wayshak is a sales strategist, the author of two books on sales and leadership and a regular online contributor to Entrepreneur Magazine and the Huffington Post Business section. Get his free eBook “25 Tips to Crush Your Sales Goal” at http://gameplanselling.com/. (Twitter: @MarcWayshak) Follow Up on Letter… And so on… She uses this same campaign for each new prospect. Yes, it is more labor-intensive than the haphazard approach, but it slowly builds a connection with the prospect even in the very likely event that she can’t get through. Of course, if she 6 Marc Wayshak AOLP LIGHTLINES WINTER 2015 THE COMPLETE MOBILE PAYMENT Y SOLUTION. INDUSTRY LEADIN NG TOOLS. 24/7 SUPPO ORT. 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For example, out of the nearly 80 million 18- to 35-year-old Millennials, there’s a segment of 6.2 million with an annual family income of $100,000 or more. They’re the affluent Millennials, and they’re quite different from the other 62 million nonaffluent Millennials of the total group. by John Graham Selling is never easy. Never. But salespeople often make it even tougher for themselves by letting customers get away empty-handed. It isn’t that customers don’t find what they want or what they’re looking for. It’s just that they don’t want to deal with the salesperson. According to the study “Money Matters: How Affluent Millennials are Living the Millennial Dream,” this group is in a second phase. Basing decisions on “Compared to nonaffluent Millennials, opinion, inaccurate affluent Millennials information or hearsay over index when it leads to misreading comes to changing customers —and jobs, buying a home missed sales. and making home improvements in the last 12 months,” and they also “over index when it comes to expecting a child in the next 12 months,” states FutureCast, the study sponsor. With the 800-pound Internet gorilla lurking over every sale, today’s customers are much more demanding when dealing with salespeople. If the experience doesn’t meet their expectations, they’re gone. More often than not, misreading customers causes them to look elsewhere, and this means missed sales for you. It doesn’t need to happen and here’s how to avoid it: 1. Be sure you’re speaking with the right “customer.” Wrapped up in every customer is a handful of different customers who behave differently depending on the situation. The first job is figuring out which of these customers you’re dealing with at the moment so you can respond correctly. Here they are: • The “I want to know more” customer. This customer requires patience, so ask clarifying questions and get them talking. Don’t push, but gently pull them along until they’re comfortable. It’s clearly good to be cautious when making marketing and sales assumptions about any group. Basing decisions on opinion, inaccurate information or hearsay leads to misreading customers —and missed sales. • The “I have all the answers” customer. Let this customer talk and tell you all about it; don’t cut them off. This person wants to be the salesperson so let them feel they made the buying decision on their own. 3. Don’t stop with first impressions. A marketing manager arranged a meeting to talk about working with his company. After a 400-mile drive, he arrived in a near-ancient pickup truck, wearing ragged jeans, a wrinkled shirt and dirty boots. There was little doubt about that first impression: the meeting was going to be a waste of time. • The “I know what I want” customer. By listening carefully to these customers, you may find inconsistencies in their thinking. Then by asking them follow-up questions, these customers may recognize that what they thought they wanted was not a good idea after all. Not recognizing it, we instantly pigeonhole customers — and that can be a mistake. First impressions may not tell the whole story. The man in the dirty boots is a good example. He was for real; his company became our largest account. • The “I can’t make up my mind” customer. Here, the salesperson becomes a resource, offering options and comparisons and making note of the customer’s responses so the person can recognize the best solution. Never get carried away with first impressions, and be prepared to discard those that don’t fit. By making sure you’re talking with the right customer, salespeople take a big step toward making the sale rather than losing it. 4. Always offer options. There’s a lot to learn from companies that do a great job capturing customers by offering options. The Honda Accord, for example, comes in several models, each with a basic price: LX, Sport, EX, and EX-L. 2. Think individuals, not groups. Even though everyone is unique, we lump people into groups — doctors, servers, business owners, blue collar, boomers, Gen Choices engage Z, old people, Hispanics customers so they and on-and-on. In reality, don’t go away. we know that all Hispanics, accountants or Choices engage customers so they don’t go away. To be effective, options must be realistic and not so many that they become confusing or frustrating to continued on page 9 8 AOLP LIGHTLINES WINTER 2015 We think that customers show their appreciation by being loyal to a company, brand or salesperson. However, what we label as loyalty may be something quite different. It may be nothing more than convenience, price, laziness, inertia or habit. Nothing more. Marketing & Sales Tips continued from page 8 customers. A financial advisor may present three scenarios for a client’s consideration, while a real estate agent may show a client several styles of homes. Options should create discussion and further interaction. In other words, customer loyalty is an illusion. It lets us think the interchange with customers should result in their loyalty — and that’s a big mistake. Today, nothing — absolutely nothing — stands in the customer’s way from getting what the customer wants, the way Far too often, the customer wants to salespeople make the get it and where they mistake of trying to want to get it. 5. Don’t tell customers what to think. “Do you love it?” asked the interior decorator after delivering the reupholstered sofa cushions. The couple murmured a few words, “It’s bright and different.” But at that moment, one thing was certain: they didn’t love it. Far too often, salespeople make the mistake of trying to “guide” customers and tell them what to think: “This a great buy.” “Isn’t this a perfect floor plan for your family?” “Don’t you just love the color?” “This is going to look great in your home.” “guide” customers and tell them what to think. We misread customers and lose them when we expect their loyalty. Our task is to focus on doing everything possible to give them a great experience. That’s the only reward that counts. Customers want help and suggestions, but they don’t want salespeople telling them what to think. When that happens, it’s a turnoff. Misreading customers costs sales. To prevent this from happening, it takes doing battle with our assumptions, particularly those that influence how we think about customers and what we expect from them. 6. Forget about customer loyalty. It’s only human to believe that we have loyal customers. When some leave, we make excuses as to why they left. It’s tough seeing customers leave. It’s as if they are rejecting us. It negates everything we’ve done for them. Breaking up is painful, particularly after making customer care a top priority and bending over backwards to satisfy them. John Graham of GrahamComm is a marketing and sales strategistconsultant and business writer. He publishes a free monthly eBulletin, “No Nonsense Marketing & Sales Ideas.” Contact him at [email protected], 617-774-9759 or www.johnrgraham.com. WANTED: A Few Good Articles To make LightLines better, we need members to be article “feeders” to our staff. Please help us out! • Have you or your company been featured in the media? Let us know for Members in the News. • Have you written an article about the outdoor lighting industry? Send it in, and we’ll reprint it. • Do you have an experience you want to share with your fellow members? They would love to read about in LightLines. • Did you recently complete a project that was difficult or you are especially proud of? Tell us all about it and send in accompanying photos while you’re at it. Inspiration in the palm of your hand! Send articles about AOLP members, by AOLP members or that would be of interest to members to Amy at [email protected]. .com 9 AOLP LIGHTLINES WINTER 2015 AOLP Association News REMINDER: Year 2 COLD Personal Growth Projects Due by End of Year Year 2 participants of the Certified Outdoor Lighting Designer (COLD) program must submit their Personal Growth Project by Dec. 31, 2015, if they want to continue with the COLD program. The project requires you to develop a concept lighting plan that you would present to a customer and then present it to your peers at AOLP’s 2016 Annual Conference in Atlanta, Ga. Read the PGP Year 2 Description Sheet for project requirements. If you have any questions, contact Kelly at 717-238-2504 or [email protected] AOLP Seeks Contributions to Consumer Website Thank You for a Successful CLVLT Exam! A Certified Low-Voltage Lighting Technicians (CLVLT) exam was successfully held at Wolf Creek Company in Columbus, Ohio, Dec. 7 in which six people became certified (see page 2 for the list of names). Thank you to Brooke Perin, CLVLT, COLD, of Wolf Creek Company for hosting the event, as well as the proctors who took their time to help administer the exam: • Kyle Adamson, CLVLT – Red Oak Design • Jon Albrecht, CLVLT – Wolf Creek Company, Inc. • Ron Carter, CLVLT – Kichler Lighting • Chris Mitchell, CLVLT, COLD – Niteliters, Inc. • Dave Reed, CLVLT – Niteliters, Inc. • Mike Southard, CLVLT, COLD – Kichler Lighting AOLP’s consumer website, youroutdoorlighting.com, promotes and advances the landscape and architectural lighting industry and AOLP members to consumers by offering a gallery of inspirational photographs and educational articles written by members. It also has a search function that promotes AOLP members. Help us make the website a success by… 1. Sharing the site on your social media and including a link to it on your own website. It is a great consumer education and marketing tool. 2. Contributing to the site with articles, photographs, infographics, blog posts, lists, news or other publishable information that promotes the outdoor lighting industry. Please contact AOLP Director of Communications Michelle Keyser at [email protected] for more information or to submit website content. Stay Connected to AOLP with LinkedIn The AOLP LinkedIn Private Members Forum is a members only benefit that allows you to connect and interact with other AOLP members. With LinkedIn, you can post and view job openings, engage in discussions about the lighting industry, pose questions about projects you are working on and get advice from AOLP members on project-specific issues you may be experiencing. The best thing about this LinkedIn forum is that it is private – for AOLP members only! For this forum to be successful and a useful benefit to everyone, we need all AOLP members to participate! Don’t waste any time – join today! For those who have smart phones or tablets, you can download the free LinkedIn app to make access to the forum even easier! AOLP Exhibits at Irrigation Association Show AOLP exhibited once again at the Irrigation Association Trade Show in Long Beach, Calif., Nov. 11–12. Big thanks goes to Eric Mitchell, CLVLT, of Northeast Nursery who set up the booth! AOLP regularly exhibits at related industry trade shows to promote membership, certification and the conference. Photo by Eric Mitchell. 10 AOLP LIGHTLINES WINTER 2015 AOLP Association News Members in the News Paul Gosselin, CLVLT, president of NightScenes Landscape Lighting Professionals in Austin, Texas, wrote an article for the November 2015 issue of Landscape Contractor magazine in which he addresses the rights and wrongs of outdoor lighting. In the article, he shows examples of poor products and installation and instead promotes the need to have quality products installed by a professional. To accompany Paul’s article, Mike Southard, CLVLT, COLD, international sales of landscape lighting for Kichler Lighting, sent in photos of lighting bloopers he has collected over the years. This same issue also features an article about Joel Mayor, CLVLT, of Texas Outdoor Lighting in Austin, Texas, and his efforts to light up the Alamo. Member Benefit Spotlight: Recruiting a New Member Means $$ for You Did you know that as a member you possess the ability to recruit a new member to join AOLP and earn money toward your membership and/or conference attendance? It’s easy and can save you a lot of money. Check it out here. Here’s how to get started: Connect with AOLP Online • Print out some membership applications from the AOLP website. Did you know that AOLP has three ways for you to stay connected with the Association and your peers through social media? So, what are you waiting for? Join today and get connected online! • Write your name on the referral line provided. • Take them to the upcoming AOLP Annual Conference and Expo and hand them out to everyone who is a potential AOLP member! Please direct any questions to Angela Burkett at [email protected] or call 717-238-2504. 11 Did you know AOLP has more than 1,700 followers on Twitter? Connect today! AOLP LIGHTLINES WINTER 2015 “The COLD Program provides an opportunity for participants to take their design styles beyond the norm. It is designed to expand the thought process and considerations one makes not only when developing a conceptual design, but when interacting with the client, accessing project needs, and presenting projects. Part of this is taught in classroom presentations, but in my opinion, much is learned during the many group discussions analyzing examples and student assignments. Becoming a Certified Outdoor Lighting Designer is one way to indicate that you are willing to invest in your development and mastery of your craft. Committee CORNER S P O T L I G H T Each issue, this feature will focus on a specific committee, its function and its members. If the featured committee sounds like the perfect fit for you, please contact one of the committee members listed below to learn more. COLD Committee The COLD Committee oversees the Certified Outdoor Lighting Designer (COLD) certification program. Members work to update all COLD documents and improve the program. (NOTE: You must be COLD certified to participate in the committee.) “The biggest benefit of being a member of the COLD Committee for me is the continuing education. I am amazed at how much I get out of the sessions, especially through the group discussions.” Current committee members: Scott Williams, CLVLT, COLD, Chair, University of Oklahoma, Norman, Okla. Matthew Broyles, CLVLT, COLD, Firefly Lighting, LLC, Atlanta, Ga. Heinrich Fischer, CLVLT, COLD, Sundown Designs - NY, Fairport, N.Y. — John Niggli, CLVLT, COLD, Lightscaping by Niggli Associates Chris Mitchell, CLVLT, COLD, NiteLiters, Inc., Owensboro, Kent. John Niggli, CLVLT, COLD, Chair, Lightscaping by Niggli Associates, Rochester, N.Y. Attention, CLVLTs! Nels Peterson, COLD, Nordic Lighting, Minneapolis, Minn. Staff liaison: Kelly Clark, AOLP Certification Coordinator, [email protected] Here’s an Easy Way to Earn Continuing Education Credits Want to get more out of your AOLP membership? Share your expertise as a technician, and write an article for AOLP’s industry newsletter, LightLines. Each article will earn you one continuing education credit (CEC) with a limit of four CECs per year. Please submit your articles and direct your questions to AOLP Director of Communications Michelle Keyser at [email protected]. Then, consider volunteering with a committee. Committee members reap a variety of benefits, including developing relationships with professionals from around the country, staying abreast of the latest industry trends and providing an important voice in the future direction of the association. Wanted: Lighting Photos Landscape Architect magazine is seeking projects to feature in its upcoming Lighting issue in April. Send a half-dozen low-res images to Alli Martin at [email protected] with "Feature Submittal" in the subject line. Include a short paragraph describing the project and its location and including your complete contact information. If your project is selected for publication, you will have to provide 12-15 high-resolution images. The deadline to submit images for consideration is Jan. 15. To find out more about the AOLP committee structure, please visit the AOLP website. If you are interested in lending your skills to a specific committee, please fill out the volunteer form on that page and submit to [email protected]. We look forward to hearing from you! 12 AOLP LIGHTLINES WINTER 2015 Attention, Manufacturer Member Companies: Make Plans for 2016! Are you taking advantage of your FREE ad in LightLines? Two Ways to Spotlight Your Products Looking for a way to target your advertising and show off new or existing products in 2016? Consider a Product Spotlight through AOLP. LightLines, AOLP’s quarterly e-publication, is received by more than 160 companies and 15 distributor members and is always full of good information. We know our members love reading LightLines because they have told us so through surveys, through open and click rate tracking reports and by sending us direct emails complimenting the publication. All manufacturer members of AOLP receive one quarter-page ad in each issue of LightLines for FREE as one of your member benefits – that’s a $400 value! If you are not currently taking advantage of this benefit and would like to, simply send your FREE quarter page ad (3.5” w X 4.5” h; full color; JPG, TIF or PDF) to [email protected]. The deadline for submitting ads for the next issue of LightLines is Feb. 12. One more additional advertising benefit for manufacturers only… If you would like to UPGRADE your advertising presence in LightLines, you can always submit a half- or full-page ad and just pay the difference in the price. To take advantage of this offer, please fill out and submit this advertising contract – just make sure to note UPGRADE and the new ad size in the Ad Size column on the contract. The Product Spotlight provides a platform to highlight your outdoor lighting products, introduce new products and educate an audience of faithful readers on the benefits of using your products. This is a great way to make sure your products are top-of-mind with our members. Two exclusive advertising options are available through AOLP: 1. LightLines ad – one-half page ad for a cost of $250 2. Email blast – limited to one per month for the cost of $100 each Each Product Spotlight consists of the product name, a description, one to two images and your company logo. To better target your advertising, YOU decide exactly which LightLines issue or which month your Product Spotlight will be seen by more than 230 AOLP members. Click here to download the AOLP Advertising Information packet, which includes all of the details about the Product Spotlight. If you have any questions, please call AOLP Headquarters at 717-238-2504 or email [email protected]. Association of Outdoor Lighting Professionals 2207 Forest Hills Drive, Harrisburg PA 17112 Office Hours: Monday thru Friday, Phone: 717-238-2504, Fax: 717-238-9985 8:30 a.m.–5 p.m. Eastern Time www.aolponline.org Material in this e-newsletter may be republished with permission of AOLP and with proper line credit. Mention of commercial products in this publication is solely for information purposes and endorsement is not intended by AOLP. Material does not directly reflect the opinions or beliefs of the Board or staff. AOLP Staff Contacts: EXECUTIVE DIRECTOR: Lisa Ruggiers, [email protected] NEWSLETTER EDITOR: Amy Bobb, [email protected] Find us on Facebook! Consumer-focused page Industry-focused page AOLP’s staff wants you to get the most out of your experience with AOLP. We are available to serve you, so please do not hesitate to contact staff with any question or concern that you may have. For a full staff listing, please click here. Tweet with us! Share AOLP’s consumer website, www.YourOutdoorLighting.com with your clients! Join us on LinkedIn! 13