March 2011 - Greater Naples Chamber of Commerce
Transcription
March 2011 - Greater Naples Chamber of Commerce
a p u b l i c a t i o n o f t h e g r e a t e r n a p l e s c h a m b e r o f c o m m e r c e Business Currents MARCH 2 0 1 1 w w w . n a p l e s c h a m b e r . o r g 17 Collier County Public School District: Today and Tomorrow 12 27 College Bound in Southwest Florida How to Put Social Media Marketing to Work for Your Company Visit Us Online at www.napleschamber.org I Business Currents I MARCH 2011 Planning an event? We have you covered. How may we be of service? Lisa Vinciguerra Paige Simpson, CMP Liz Sanders Director of Catering Special Events Manager Catering Sales Manager and Conference Services [email protected] [email protected] [email protected] 239-659-3108 239-659-3174 MARCH 2011 I Business Currents I Visit Us Online at www.napleschamber.org 239-659-3124 5111 Tamiami Trail North Naples, Florida 34103 239-430-4900 • hiltonnaples.com Find us on Facebook Visit Us Online at www.napleschamber.org I Business Currents I MARCH 2011 Making it look easy – the mark of a true professional. IntroducIng sImple BusIness BankIng 5 Free solutions for your business BusIness onlIne BankIng electronIc BIll pay remote deposIt capture acH payroll orIgInatIon a local Banker dedIcated to your BusIness Contact a local banker to learn more: Kim Pitts, Senior Commercial Banker 239.687.5245 [email protected] mutualofomahabank.com Z4468 Basic Business Checking account required; must maintain a minimum balance of $50,000, otherwise a $35 monthly maintenance fee applies. Program subject to change. Cannot be combined with other offers or specials. Member FDIC MARCH 2011 I Business Currents I Visit Us Online at www.napleschamber.org CONTENTS 7 BUSINESS CURRENTS MAGAZINE | MARCH 2011 | VOLUME 6 / NUMBER 3 COVER STORY 17 Collier County Public School District: Today and Tomorrow In the 1970, the public school district had between 15,000 and 18,000 students and two high schools: Naples and Immokalee. Today, there are over 42,000 students and eight high schools. Along with an everexpanding school district, there have been significant changes in how children are educated, thanks to technology and a changing population. Here we take a look at a few of the challenges facing the district today. ECONOMIC IMPACT Naples Community Airport: An asset with no cost to community The Florida Department of Transportation values the Naples Municipal Airport’s annual economic impact at more than $120 million. The numbers are about to get better....... 7 HIGHER EDUCATION College Bound in Southwest Florida For many high school graduates throughout Collier County, the next natural step is to attend some type of college to earn a professional accreditation, an associate’s degree, a bachelor’s degree, a master’s degree or a doctorate. In Southwest Florida, there are many choices for students, including Ave Maria University, Ave Maria School of Law, Edison State College, Florida Gulf Coast University, Hodges University and Nova Southeastern University................... 12 PUBLIC POLICY Classroom Reduction Amendment Collier County schools (and students) are subject to the implementation of Florida’s Class Size Reduction Amendment, also known as Amendment 9. How is CCPS dealingwith the amendment and what does it mean for individual students? ������������������������������������������������������� 21 ECONOMIC DEVELOPMENT BioFlorida: Growing Florida’s Bioscience Industries BioFlorida was founded in 1997 as a means to unite and support a small group of biotechnology entrepreneurs; today the organization represents a broad range of companies and institutions in various sectors of bioscience technology..................... 25 25 MARKETING How to Put Social Media Marketing to Work for Your Company Social media marketing is here to stay. If you are not already active in venues such as a business blog, Facebook, Twitter, LinkedIn, and YouTube, you should be asking yourself whether it’s way past time to jump in with both virtual feet........................................ 27 27 THE CHAMBER SCRAPBOOK Caught in the act at recent events!...32 NEW MEMBERS Chamber New Member Business Directory...........................................35 RENEWING MEMBERS Renewing Member Business Directory...........................................36 RIBBON CUTTINGS New businesses in town...................38 BUSINESS BRIEFS Business Accolades and Achievements What’s happening with local businesses.......................................40 TRANSITIONS Who’s who in the local business community............................................... 43 EVENTS CALENDAR Guide to upcoming Chamber Programs and Events........................................... 44 Business Currents A PUBLICATION OF THE GREATER NAPLES CHAMBER OF COMMERCE Visit Us Online at www.napleschamber.org I Business Currents I MARCH 2011 The Greater Naples Chamber of Commerce thanks our Legacy Leaders for their support and dedication. Together, we are striving to make Collier County the best place in America to live and work. Official Publication of The Greater Naples Chamber of Commerce 2390 Tamiami Trail North, Suite 210, Naples, FL 34103 239-262-6376 Tel ׀239-262-8374 Fax www.napleschamber.org PRESIDENT & CEO Michael V. Reagen EDITOR Marci-Nicole Seamples SALES Cotrenia Hood Kathy Swank DESIGN & PRODUCTION Alicia Robbins / Panther Printing CONTRIBUTORS James Coletta Roy Duffus Randy Jones Teresa Morgenstern Nancy Payton Steve Rasnick Marci Seamples editorial board Michael Wynn, Chair Jeffrey Allbritten Theo Etzel Jonathan Fishbane John Fumagalli Michelle Gleeson Nancy Lascheid Teresa Morgenstern Edward Morton Rey Pezeshkan Stephanie Spell Susan Takacs LEGACY LEADERS The Arlington of Naples Barron Collier Companies Collier Enterprises IberiaBank Lutgert Insurance/The Lutgert Company/ Premier Properties NCH Healthcare System Physicians Regional Healthcare System Stock Development Tigris Pharmaceuticals Titan Custom Homes BENEFACTORS Arthrex Cheffy Passidomo Cohen & Grigsby, PC GATES Grant, Fridkin, Pearson, Athan & Crown Hahn, Loeser & Parks, LLP Manhattan Kraft Construction Mutual of Omaha Bank Sunshine Ace Hardware CHAMBER STAFF For more information about the Legacy Leader program, visit: http://tinyurl.com/legacyleaders MARCH 2011 I Business Currents I Visit Us Online at www.napleschamber.org Michael V. Reagen, President & CEO Brenda O’Connor, Sr. Vice President, Programs Robert Sandy, Vice President, Community Relations Andrea Lynn, Sr. Vice President Joan Larson, Controller Marci Seamples, Vice President, Communications Lori Freiburg, Executive Assistant to the President Sandra Calad, International Community Manager Didem Guler, Public Services Coordinator Cotrenia Hood, Account Executive Nancy Kerns, Visitor Information Center Specialist Don Neer, New Member Services Andrea St. Cyr, Marketing Specialist Kathy Swank, Sr. Account Executive E C O N O M I C I M PAC T Naples Community Airport: An asset with no cost to community By I.M. Stackel of F ebruary is not only the height of Naples’ tourism season but also the start the state legislative session. ���� Naples So, ������� Municipal ���������� Airport �������� executive director Ted Soliday is in overdrive. He has just returned from a two-day trip to Tallahassee. The Florida Airports Council held its annual meeting. Soliday is the president of the group. Airport leaders then take a day or two to meet with state legislators. “It is two days of pretty intense sessions,” said Soliday, who has been overseeing the airport for 17 years. When you run a municipal airport, you stand in the past, present and future at the same time. certificated air carrier airport run primarily with revenue generated from its operations. You scan and analyze annual numbers, you manage day-to-day operations, and, you try to anticipate just about anything that can arise that could affect the community and local economy. It is home to flight schools, air charter, aviation and non-aviation businesses as well as fire/rescue services, mosquito control, car rental agencies and the Collier County Sheriff’s Aviation Unit. There’s a pause because you want to talk about the recent economic depression but are almost afraid to ask. During the 2009-10 fiscal year, the airport accommodated 86,000 takeoffs and landings. Soliday jumps in. The airport net operating revenues for 2011 are $9.399 million, an increase of $90,000 over the 2010 budget. “The economic downturn did not affect our bottom line tremendously,” Soliday said. Naples Municipal Airport is a The airport’s operating expenses for 2011 are $7.44 million, and increase of $465,000 over the 2010 budget. Visit Us Online at www.napleschamber.org I Business Currents I MARCH 2011 Katie Sproul, ChairWOMAN Barron Collier Companies Michael Wynn, CHAIR-ELECT Sunshine Ace Hardware CJ HUESTON, Immed. Past Chairman Corporate Dimensions, Inc Bud hornbeck, VICE-CHAIR Lutgert Insurance BILL SPINELLI, Vice-Chair Titan Custom Homes Lou Vlasho, Vice-Chair Rimaco Corporation JAMES A. WARNKEN, Vice-Chair Markham, Norton, Mosteller, Wright & Co. P.A. John Passidomo, Vice-Chair Cheffy Passidomo, P.A. Michael Reagen, President Greater Naples Chamber of Commerce THOMAS ABRAHAM Morton Wasmer Abraham Construction Mangers, LLC Jeff ALlbritten Edison State College Bruce Anderson, Esq. Roetzel & Andress LPA MICHELLE ARNOLD Collier County Government TOM BUCKLEY Naples Day Surgery DAVID CALL Fifth Third Bank R. Scott Cameron Cameron Real Estate Services, Inc. Mike Carrigan TIB Bank Cathy Christopher Inn on fifth John Fumagalli Northern Trust Todd gates GATES Dottie gerrity cedar hames Paradise Advertising Michele Harrison John R. Wood Murray Hendel Collier County President’s Council Clark Hill Hilton Naples & Towers David Kakkuri Florida Gulf Coast University Jason Hunter Korn Cohen & Grigsby, P.C. Peter Manion Ex Officio Liaison with GNL Geoffrey Moebius Physicians Regional Healthcare System Bob Mulhere Mulhere and Associates, LLC Edmundo Muniz Tigris Pharmaceuticals Colleen Murphy Gibraltar Private Bank Bob Murray Collier County President’s Council David Neill Naples Daily News Cheryl Pavlick Collier Enterprises KP Pezeshkan Kraft Construction Kevin Rambosk Collier County Sheriff’s Office Mayela Rosales Media Vista Group John Schmieding Arthrex jeanne seewald Hahn Loeser & Parks, LLP Thomas Schneider Ex Officio Liaison with GNL J. KEITH SHORT IBERIABANK Michael Stephen Coastal Engineering Consultants, Inc. Brian Stock Stock Development Tom Taylor Hole Montes, Inc. VICKI TRACY The Arlington of Naples sandy waite Platinum Total Fabricare Allen Weiss NCH Healthcare System JOHN K. WIEST Lee Memorial Health System MARCH 2011 I Business Currents I Visit Us Online at www.napleschamber.org The airport’s operating income for 2011 is $1.955 million, a $375,000 decrease from the 2010 budget. Customer facility charges remained the same at $137,000. Airport officials anticipate $5.86 million in revenue from refueling charges. The Florida Department of Transportation values the airport’s annual economic impact at more than $120 million. “We have $10 million in the bank and zero debt,” Soliday said just before the Valentine’s Day weekend. The airport flies on income: fees and services. “It receives no tax revenue and there are no hidden costs,” Soliday said. The some $120 million is the airport’s direct contribution to the economy, Soliday said. It is based on how much the airport charges the airplane operators, as well as wages, salaries, purchases, construction, fuel sales and maintenance costs. buses for each aircraft. One for luggage, one for people.” “People come to Naples because of Naples. They probably wouldn’t come if we didn’t have this great little general aviation facility,” Soliday said “We are the 24th largest general aviation business -- of our kind -- in the world,” Soliday said. “And we are known as the “best little airport in the country.” Naples has a good reputation. That counts for a lot. The annual Wine Festival brought in more traffic than average, Soliday said, as will the ACE Golf Tournament in March. “Even with the weather the way it is, the ramp is loaded with business jets of all sizes, coming to our community to enjoy the fine dining, beach, and everything (else) the community is known for,” Soliday said He looks at those figures but he doesn’t include them in his reports. Still, when considering how the airport benefits the community, one cannot ignore spending while in the community. “The Naples Municipal Airport is an asset”, said Jack Wert, who heads up the Naples, Marco Island and Everglades Convention & Visitors Bureau (CVB). “Although we do not currently have commercial flights into this airport, many visitors come to our area by private aircraft. There are several corporate conferences and board meetings that are held here and attendees use corporate aircraft to travel here.” Most of the out-of-town attendees to the Naples’ Winter Wine Festival use the Naples Airport as their entry point, says Wert. Likewise, he indicates most of the corporate executives who have second or third homes here will use Naples Airport as their entry point. The numbers are about to get better. Naples Airport now has a U.S. Customs facility. “We will (now) have the opportunity to welcome travelers on private aircraft from “These are direct economic impacts,” Soliday said. “I’m not talking about (trickle down effect.) That would probably be five times that amount.” The average person who lives in Naples likely flies in and out of Southwest Florida International Airport. But business and leisure visitors do enjoy the proximity of the local airport, said Soliday and area tourism officials. “I believe the airport is an attraction. And one with no cost to the community,” Soliday said. There are days when Soliday walks out onto the field and there are private and charter planes stacked up. An appropriate corresponding number of limousines and hotel vans are lined up ready to pick up passengers and whisk them off. “This is the gateway community,” Soliday said. to the “Last month (January) we had three major conventions including 3M. Most people arrived in private aircraft. 3M, itself, owns very large aircraft,” Soliday said. “Buses from hotels were lined up in our waiting area. There were two or three Visit Us Online at www.napleschamber.org I Business Currents I MARCH 2011 the Caribbean here directly from their island departure points,” Wert said. It should increase traffic and tourism -- and employment -- although those estimated numbers were not immediately available. CVB tourism sales and marketing manager Debi DeBenedetto just completed a report on the tourism for the first six weeks of 2011: January 1st through February 14th. Without using an indirect impact multiplier, DeBenedetto calculated that visitors spent $1.28 million on hotel rooms. Using the number of hotel room nights, rented meeting space, lodging tax and modest multiplier for food and drinks, DeBenedetto comes up with $2.93 million in total gross revenues. For six weeks. Soliday keeps an eye on all of these figures. It helps him predict how he’s going to manage the airport in years ahead. One reason that the airport has remained profitable is because when the economy started heading south, Soliday put small operational maintenance projects on hold. He didn’t fill open positions at the airport and eliminated some jobs. “At one point, we even went to a 32-hour week,” Soliday said. But all business decisions must be balanced 6W(OL]DEHWK6HWRQ6FKRRO ´7KH&DWKROLF6FKRRO'LIIHUHQFHµ *UDGHV3UH.WKURXJK ZZZVDLQWHOL]DEHWKVHWRQFRP 5HOLJLRXV9DOXHV7UDGLWLRQV $FDGHPLF([FHOOHQFH )DPLO\$WPRVSKHUH &RPPXQLW\6HUYLFH %DQG&KRUXV$UW6SDQLVK (QULFKPHQW5HVRXUFH 6WXGHQW/DSWRSV6WDWHRI WKH$UW7HFKQRORJ\ 1HZ6FKRRO*\PQDVLXP a0DNHD:RUOGRI'LIIHUHQFHLQ<RXU&KLOG¶V/LIHa &DOO )LQDQFLDO$VVLVWDQFHa)XOO\$FFUHGLWHGa93.3URYLGHU UG7HUUDFH6:a1DSOHV)/a(VW 10 MARCH 2011 I Business Currents I Visit Us Online at www.napleschamber.org against community needs. The airport and upscale real estate industry have an intangible interdependent relationship. The real estate industry benefits immensely from the airport, Soliday said. “Would this community -- which has the second highest income per capita in the nation -- be here if we didn’t have this very special little airport?” Soliday asked. “These people expect the best in everything they do.” In mid-January, the Naples Area Board of Realtors released its 2010 year-end numbers, and reported that closed sales increased more than 10 percent compared with 2009. Mike Hughes, Vice President of DowningFrye Realty, called 2010 a strong year despite unprecedented challenges. “The news of the oil spill in the Gulf, the bank freeze on foreclosed homes and the end of the homebuyer tax credit left many sitting on the fence due to uncertainty. In the face of those challenges, the market showed great resilience,” Hughes said in a prepared release. Overall closed sales increased 10 percent to 7,840 sales in 2010 compared to 7,126 sales in 2009. The increased sales were in every price category upwards of $300,000 said Jo Carter, President of Jo Carter & Associates. According to NABOR President and www.DowntownNaplesAssociation.com (239) 435-3742 D E S T I NAT I O N DOWNTOWN The Heart of Naples Shops, style and surprises. Enjoy fabulous Fifth Avenue South, 3rd Street South and the Bayfront. Escape to the eclectic shopping venues of 41-10, Crayton Cove and Tin City. Stroll a gallery, find that special unique gift, entertain friends. From sidewalk cafes to world-class dining, enjoy a meal then visit the area’s most pristine beach and pier. All within a short walking distance. We are Destination Downtown. Enjoy! March 10th Evening on Fifth “March Madness” 6:30 pm to 9:30 pm 5th Avenue S. March 12th St. Patrick’s Day Parade 11:00 am to 1:30 pm 5th Avenue S. March 12th Parade Celebration 10:00 am to 7:00 pm Sugden Plaza March 26th to March 27th 23rd Annual Downtown Naples Festival of the Arts 10:00 am to 5:00 pm 5th Avenue S. Photos courtesy of the Naples, Marco Island, Everglades CVB. Upcoming Event: Visit Us Online at www.napleschamber.org I Business Currents I MARCH 2011 11 Managing Broker of Prudential Florida Realty, Brenda Fioretti, higher-priced homes sold better. “The most improved segment of our market is the $1 million and above price category. In the $1 million to $2 million price segment, pending sales increased 29 percent and closed sales increased 33 percent.,” Fioretti said. Home sales grew steadily in 2010 resulting in a decline in the months of inventory. “The level of housing inventory has decreased for the fourth consecutive year. This is helping to bring the market back into balance,” said Steve Barker, Managing Broker of Amerivest Realty. Soliday, who has been running the airport for 17 years, admits that despite the profitability, Naples leaders keep asking about more carriers. “We’re doing everything we can to attract scheduled service,” Soliday said. õ A professional writer and journalist for more than three decades, Ilene Stackel splits her time between Naples and some imaginary world in her head. Locally she’s known for government and political coverage, but she spends most of her time exploring plate tectonics, anthropology, spiritual belief systems, swimming, taking long walks and hiking, watching intelligent movies and TV shows, and reading books that can hold her interest for longer than 15 minutes. That most certainly includes cookbooks. Naples Municipal is currently home to three charter services: Exec Air. Inc, Naples Air Inc. and Naples Jet Center. Exec Air flies to Key West, Orlando, Tampa, Miami, Jacksonville, Daytona, Tallahassee, Hilton Head and New Orleans. Naples Air flies to 48 states, the Bahamas, and Caribbean. Naples Jet Center is an aircraft management business and charter service, providing VIP charter service to destinations across the U.S. and around the world. 12 MARCH 2011 I Business Currents I Visit Us Online at www.napleschamber.org H I G H E R E D U CAT I O N College Bound in Southwest Florida by Teresa Morgenstern F or many high school graduates throughout Collier County, the next natural step is to attend some type of college to earn a professional accreditation, an associate’s degree, a bachelor’s degree, a master’s degree or a doctorate. In Southwest Florida, there are many choices for students, including Ave Maria University, Ave Maria School of Law, Edison State College, Florida Gulf Coast University, Hodges University and Nova Southeastern University. “Over the years there has been an increased interest in higher education, and that has a magnetic attraction,” said Dr. Jeff Allbritten, President, Edison State College Collier Campus. “Thirty years ago, we were the only game in town, but now students have a variety of choices. With the colleges and universities, it’s more about cooperation than competition. The more programs and resources that all of us can add to the community, the more of a catalyst it becomes in the overall growth, and the more local talent stays local.” Collectively, there are tens of thousands of students, ages 18 and up, who take some sort of college classes. Edison State College Collier Campus alone has over 4,000 students. Add in its Lee, Charlotte and Hendry-Glades locations, and there are over 25,000 students. Florida Gulf Coast University had over 13,000 students enrolled this past fall, while Ave Maria University has nearly 600 students and Ave Maria School of Law has 475 students. Hodges University (formerly International College) has just over 3,000 students. Nova Southeastern is based in Fort Ave Maria University Lauderdale, but has off-site campuses around the state of Florida, including Fort Myers, and one in Nassau, Bahamas. Overall, the university has over 28,000 students. While the majority of the students are registered full time, there are a significant number who take classes part-time, and who are from the local area, national and international locations. “We’ve seen big changes with an average annual growth rate of about nine percent,” said Marc Laviolette, Director of Admissions, Florida Gulf Coast University. “Most of that growth is from traditional freshmen, but we’ve also seen more students transferring from other colleges and universities, and international students.” “Ave Maria School of Law has 475 students, all full time. They represent every state in the nation and many foreign countries,” said John Knowles, Director of External Affairs/Interim Director of Development. “This has been the case throughout the school’s history.” Each college and university has its own niche when it comes to academic specialties and offerings. “Our top three start with healthcare. And that’s not just nursing. We include many medical support areas, from physical therapy to radiology. Second, we are known for education with bachelor degrees for teaching. Third is science, including biology and environmental disciplines,” said Dr. Allbritten. “We like keeping our students excited and interested in their studies. It’s also important for us to continually nurture working relationships with area employers because that gives our students access to real world, hands-on learning experiences, and a natural pool of graduates as future employees.” “Our most popular degree is in management. We’ve also made great inroads in environmental sciences, business degrees and resort and hospitality,” said Laviolette. At Ave Maria School of Law, Knowles said Visit Us Online at www.napleschamber.org I Business Currents I MARCH 2011 13 Florida Gulf Coast University it’s best known for cannon law, military/ national security law, public interest law and practical skills. With the many opportunities to advance one’s education, an evolution has taken place. “Obviously the most common career path for an Ave Maria Law graduate is to enter the legal profession as a practicing attorney,” said Knowles. “Some will enter politics or the media, and many will go into public policy organizations or nonprofit leadership.” “It’s encouraging to see so many students stay in this area instead of leaving,” said Laviolette. “Only half of our students are from outside the area, with 65 percent of them from a five-county area.” “Most of our students are Catholic, CONGRATULATIONS TO: Christine & the team at the STORMFORCE 4160 Corporate Square Naples, FL 34104 Phone: 239-261-5495 www.StormForce1.com On being the first to spot Chester this month! You could be here next month! Simply find the Chamber Cat (this page doesn’t count!) and email Marci at [email protected] with the page number. (contest open to Greater Naples Chamber Members Only) but most other Christian denominations and many non-Christian faiths are represented,” said Knowles. “Ave Maria School of Law has a very diverse student population reflective of her national and global scope.” “Our students are capable of accomplishing many great things,” said Dr. Allbritten. “We are proud of the many on-campus organizations we have that give our students the opportunity to further develop their leadership skills and get involved in our community.” All agreed that meeting the growing needs of an expanding student population offers challenges and opportunities. “We really try to respond to the surrounding area. For example, we saw a local need and an interest in engineering, and we have since launched a school of engineering,” said Laviolette. “Our hospitality students rely on the area to be placed for internships.” “Our students have a fantastic student government, the Student Bar Association, which holds weekly meetings and is very communicative on students’ needs and concerns,” said Knowles. “Administrators have an ‘open door’ policy with students and are extremely accessible. We have a full-time Chaplain who is a Roman Catholic priest who offers counseling and spiritual services to our community.” “At Edison we do needs assessments with our students and employers,” said Dr. Allbritten. “What we have learned by utilizing these resources is the ability 14 MARCH 2011 I Business Currents I Visit Us Online at www.napleschamber.org Edison State College to anticipate needs ahead of the curve and build programs accordingly. Just as important, this has also allowed us to be flexible too.” If there was a crystal ball that could reveal how higher education in Southwest Florida would look in the next 10 years, the consensus is that there will be a continued increase in the desire to remain in the community while also advancing an education. “We should be at 20,000 to 22,000 students in the next decade, and that will mean the need to expand our campus,” said Laviolette. “We will continue to increase our course offerings.” “The Law School will enjoy exponential growth in her alumni community in the next 10 years, which will help with all the key areas of the law school’s life,” said Knowles. “Our relationships in the Naples community will become more settled, and our ties to the legal community will strengthen. Our law faculty will grow and become even stronger, which will provide greater value to students. Our commitment to our mission and Roman Catholic identity will remain steadfast.” “At Edison, we’ll continue to offer more and more baccalaureate degrees,” said Dr. Allbritten. “With more degrees, we will offer additional programs, and that will encourage the continued growth of our campus. In the future we’ll offer more centers for classes, consulting and ultimately continue our dedication to serving our community.” õ Hodges University Nova Southeastern University Visit Us Online at www.napleschamber.org I Business Currents I MARCH 2011 15 t1SPTUBUF$BODFS tEB7JODJ¥3PCPUJD1SPTUBUFDUPNZ t5SVF#FBN¡3BEJPUIFSBQZ t)JHI%PTF3BUF#SBDIZUIFSBQZ t3BEJPBDUJWF4FFE*NQMBOUT t$SZPBCMBUJPO5IFSBQZ t)JHI*OUFOTJUZ'PDVTFE 6MUSBTPVOE)*'6¥ t#MBEEFS$POUSPM t6SPEZOBNJDT t*OUFSTUJN¥ t#JPGFFECBDL t#PUPY¥ t1SPTUBUF&OMBSHFNFOU t,JEOFZ4UPOFTBOE5VNPST t&SFDUJMF%ZTGVODUJPO t/P4DBMQFM7BTFDUPNZ3FWFSTBMT t6SPHZOFDPMPHZ t7BHJOBM3FKVWFOBUJPO t3FQBJSPG1SPMBQTF t#PBSE$FSUJöFE1IZTJDJBOT t4UBUFPGUIF"SU4VSHFSZ$FOUFS Specialists in Urology S. Bergman, M.D. E. Gurevitch, M.D. #POJUB4QSJOHT Diamond Ridge Center 28930 Trails Edge Blvd. Bonita Springs, FL 34134 K. Besharat, M.D. D. Harris, M.D. 'PSU.ZFST 4571 Colonial Blvd. Fort Myers, FL 33966 M. D’Angelo, M.D. J. Jay, M.D. W. Figlesthaler, M.D. C. Langford, D.O. /BQMFT 990 Tamiami Trail North Naples, FL 34102 N. Franco, M.D. S. Luke, M.D. /BQMFT/PSUI Physicians Regional 6101 Pine Rige Road Naples, FL 34119 E. R. Grieco, M.D. R. Rivera, M.D. /BQMFT&BTU Regional Medical 8340 Collier Blvd. Naples, FL 34114 XXX4QFDJBMJTUT*O6SPMPHZDPNt 16 MARCH 2011 I Business I Visit Us Online at www.napleschamber.org Sources: Census.gov; Factfinder;Currents SRDS; local publications D. Wilkinson, M.D. .BSDP*TMBOE 40 S. Heathwood Drive Marco Island, FL 34145 COVER STORY Collier County Public School District: Today and Tomorrow By Teresa Morgenstern W hen Chief Operating Officer Michele LaBute arrived in Collier County in the 1970, the public school district had between 15,000 and 18,000 students and two high schools: Naples and Immokalee. Today, there are over 42,000 students and eight high schools. “The change has been phenomenal. I remember when all the teachers could meet in Pine Ridge Middle School’s cafeteria,” she said. “And now, there are 3,000 teachers in a county that covers 2,000 square miles.” Along with an ever-expanding school district, there have been significant changes in how children are educated, thanks to technology and a changing population. As the demographic profile of a typical student evolves, so too has the education they receive, and the requirements for graduation. In early 2010, the Florida legislature passed Senate Bill 4, also called the graduation bill. In the next seven years, starting with this year’s high school freshman class, SB 4 brings new graduation requirements and the eventual replacement of the math and science sections of the Florida Comprehensive Assessment Test (FCAT). By the 2013-2014 academic year, incoming high school students will be required to pass algebra I, geometry and biology end-of-course exams in order to graduate. “There is a lot more standardization in what we are doing and a new accountability factor,” said LaBute. “Teachers have the freedom in their methodology, but they are all teaching the same thing.” According to the school district’s website, more than 46 percent of the students live in homes where English isn’t the first language or may not be spoken at all. That percentage jumps another seven percent to 53 in grades PreK through third. These statistics and the desire to improve academic scores have led to the implementation of an extended school year at one elementary school for the fall 2011. “We have found that children in homes where English is spoken very little or not at all, summer break means an even greater gap in retention of what was learned in school,” said LaBute. “They return to school further behind, and the teachers spend much more time getting them back on track and moving ahead.” Looking for a solution, the school district turned to the Balsz Elementary School District in Phoenix. The district implemented a 200-day calendar and realized dramatic increases in reading scores, where 90 percent of its students qualify for free or reduced lunches and half of its students are English learners. With the Arizona school district as an example, the Collier School District will implement at 200-day school year this fall at Parkside Elementary School. The school district will spend an extra $600,000 for the program. “We met with the school principal about this idea, and then sent a survey to the parents to gauge how supportive they would be,” said LaBute. “We found of the more than 800 students there, only about 20 parents opposed the extended year.” Parkside Elementary School students will start July 11, a full 20 days earlier than the rest of the district’s schools. Their extra days, however, will be 5.5 hours and focus on subjects from English, math and science to social studies. Additional schools within the district may also implement a 200day school year in the coming years. A Change in Leadership Just as things change over time, so too has the leadership at the school district. Last year, the school board voted not to renew Superintendent Dr. Dennis Thompson’s contract. Visit Us Online at www.napleschamber.org I Business Currents I MARCH 2011 17 New Initiative Says “Get On The Bus” Simply put, The Education Foundation’s new initiative, “Get on the Bus™” is to encourage the community to get involved in the success of education in Collier County. “The idea behind this was to create a website that gives access to everyone who is interested in how they can help the students and teachers of Collier County schools,” said Susan McManus, President, The Education Foundation. “Visitors to the site can learn what they can do, whether it’s donating resources or their time. This site will include information on what is needed at particular schools.” The site, www.GetOnTheBusCollier.org, will have additional features added throughout the year. “The first part of the site is live, which includes information about scholarships and internship opportunities,” said McManus. “In the Spring we hope to have a section where educators can post their classroom needs. In the fall we hope to have the more interactive features of the site for students and their families.” The site itself is an extension of the Connect Now Community Engagement initiative, which brought together business and community leaders to collectively create a process that ultimately provides an additional source for support of schools. Over the course of 18 months, hundreds of community members participated in conversations in English, Spanish and Creole to communicate what they want and expect for their schools. From there, 46 representatives gathered to bring all the information that became the Community Statement. The site, said McManus, is already making an impact. “This is a way to partner and work with the community organizations to benefit our schools. It’s important to pay attention to the little things we do and share ideas,” she said. “Arthrex, for example, donated wireless printers for our Take Stock (in Children) students going to college. This site will help our community know how they can help and ultimately make a difference in the educational success of our students.” “We have completed the first stage of the search, and that is hiring a national search firm to assist us with the process, and to engage the community as a whole,” said Julie Sprague, Chairwoman, Collier County School Board. “We want to involve everyone because everybody has a stake in this decision.” Sprague said that groups from SACS, the PTA, teacher unions, non-teaching and staff support unions and women’s groups to churches, civic organizations and individuals were encouraged to participate. “We set up a website where everyone could go to participate in a survey about the search for a new superintendent. That survey gave everyone a chance to let us know what they are looking for in a superintendent, what qualities he or she should have,” said Sprague. “We’ve taken a very proactive approach and are recruiting people. We’re not waiting to get resumes. It’s important to us to do this the right way and get the best possible candidates. We will also be visiting their communities and interviewing them as a part of this process.” The entire process, Sprague said, should lead to the hiring of a new superintendent by mid-April. In February, two critical stages in the process will have been completed: a series of town hall forums with the community, the finalization of the application form for potential candidate, marketing and promotional materials, and recruitment efforts at the American Association of School Administrators conference in Denver. The deadline for the submission of all candidate application materials has been set for March 30. By the week of April 13, the development and finalization of interview questions and procedures with the board should be established, along with a list of semifinalists. Interviews for the finalists are tentatively scheduled for the week of April 18. “There could be some changes to the dates, but this is the schedule we plan to follow in order to select a new superintendent,” said Sprague. “Ultimately, we want our decision to be based on what the community says they want in a new superintendent.” Additional Educational Opportunities Along with the traditional high school 18 MARCH 2011 I Business Currents I Visit Us Online at www.napleschamber.org experience, students in the Collier County School District have additional educational opportunities, from online courses to dual enrollment in partnership with Edison State College. “High school juniors and seniors have the opportunity to take classes on our Collier County campus,” said Dr. Jeff Allbritten, President, Edison State College Collier Campus. “They have the potential to earn an associate’s degree while simultaneously earning their high school diploma. And they can do this without having to pay for college tuition or books.” “I think all students start off with incredible ability and curiosity, and if they’re given the opportunity to pursue that, if they’re given a chance to see the neat things about the world in terms that they can appreciate and enjoy, that their abilities will be reinforced and that we’ll really achieve so much more potential out of the great students we have than we do today.” – Bill Gates Last fall Edison State College received unanimous approval from the Collier School Board for the Edison Collegiate High School-Collier. Planned for a fall 2013 opening, the school will accept 100 freshman students, then each year thereafter, 100 additional freshman students until the school caps at 400 students. The school will be Science Technology Engineering Mathematics (STEM) based. This will be the third STEM-based collegiate high school. Edison State College launched the first one in Charlotte County two years ago and now has 200 students in ninth and tenth grade, and last fall, the Lee County school with 100 freshman students. The Charlotte County school recently ranked third in the state for FCAT reading scores. Students who graduate from an Edison Collegiate High School can also earn an associate’s degree simultaneously with their high school diploma. Looking Ahead The future of the Collier County School District? “I think the way we do things now will be as different as how it was done 20 years ago, and even more different 20 years from now,” said LaBute. “Technology will obviously be so much further advanced, but I think there will still be a teacher and a classroom. A key component of education is the interpersonal relationships. There is no substitute for the support a student gets from a teacher.” “Our job is to get these kids really ready for this new world they are walking into,” said Sprague, “And align ourselves with that direction.” Visit Us Online at www.napleschamber.org I Business Currents I MARCH 2011 19 According to the Collier County Public Schools website, the district is a recognized technology leader, with about 27,000 networked computers throughout the district. Of those, 20,000 are accessible by students. “The technology in our district is terrific, and focused on the students,” said LaBute. “The computers are another tool to provide additional interaction and guided instruction to our students. We want to be sure that we have technology for kids’ sake, not technology for technology’s sake.” õ Teresa A. Morgenstern is the founder of WordPlay, Inc., with offices in Naples, FL and Dallas. A native of Camp LeJeune, NC, Morgenstern graduated from Ball State University, Muncie, IN with a BA in journalism with specialties in sports and feature writing. Prior to launching WordPlay,Inc. she was the public relations manager for WCI Communities. She is the 2006 president of the Public Relations Society of America/Gulf Coast Chapter, the public relations director for Taste of Collier, a Gulfshore Business Magazine’s Top 40 Under 40 business professionals for 2005,a two-time National Telly Award winner for scriptwriting and a five-time Golden Image Award winner, Florida Public Relations Association. She also serves on the board for Sports Club, a non-profit after-school child care and summer camp program, PRSA Gulf Coast Chapter and is a 2010 graduate of Leadership Collier. ROYAL PALM ACADEMY Celebrating 12 years of Excellence in Private Catholic Education A N U N CO M M O N E D U C AT I O N THE ROYAL PALM ADVANTAGE t "QSPWFONFUIPEPG*OUFHSBM 'PSNBUJPO¥GPTUFSTXFMMSPVOEFE MFBEFSTIJQJOFBDITUVEFOUBDDPSEJOH UPIJTPSIFSVOJRVFHJGUTBOEUBMFOUT t 1FSTPOBMJ[FEBUUFOUJPOJTHJWFO UISPVHIBTQFDJBMJ[FEUFBNPG BENJOJTUSBUJPOBOEBEFEJDBUFEGBDVMUZ XIPSFHBSEUFBDIJOHBTBWPDBUJPO t "DDFTTUPUIFTBDSBNFOUTQSPWJEFT PQQPSUVOJUJFTUPHSPXJO4QJSJUVBMMJGF t "TBGFBOEXIPMFTPNFFOWJSPONFOU QSPNPUFTIFBMUIZQFFSSFMBUJPOTIJQT BOEGSJFOETIJQTBOE t "DIBMMFOHJOHBOECBMBODFE DVSSJDVMVNFOBCMFTPVSHSBEVBUFTUP TVDDFFE Pre-K 3 through 8th Grade Now offering VPK Call for your personalized tour: 239.594.9888 16100 Livingston Road Naples, Florida 34110 www.royalpalmacademy.com Accredited by: 4PVUIFSO"TTPDJBUJPOPG $PMMFHFTBOE4DIPPMT 'MPSJEB$PVODJMPG*OEFQFOEFOU4DIPPMT 'MPSJEB,JOEFSHBSUFO$PVODJM /BUJPOBM"TTPDJBUJPOPG1SJWBUF$BUIPMJD *OEFQFOEFOU4DIPPMT 3PZBM1BMN"DBEFNZBENJUTTUVEFOUT SFHBSEMFTTPGSBDFDPMPSOBUJPOBMPSFUIOJD PSJHJO3PZBM1BMN"DBEFNZJTB OPOQSPëUDPSQPSBUJPO www.royalpalmacademy.com 20 MARCH 2011 I Business Currents I Visit Us Online at www.napleschamber.org PUBLIC POLICY Classroom Reduction Amendment By Teresa Morgenstern D istrict Population: nearly 43,300 across 48 schools throughout Collier County (excluding charter schools). Of those students, nearly 44 percent are Hispanic while 40 percent are White. And more than 59 percent of the students qualify for a free or reduced price lunch. There are nearly 3,000 teachers, with just fewer than 50 percent with advanced degrees. During the 2009-2010 school year, Collier County School District students surpassed the state average for SAT scores in verbal, math and writing scores. Last year, 2,700 students marched to “Pomp and Circumstance” during their high school graduation, a nearly 81 percent graduation rate, while the dropout rate was two percent. According to the school district’s website, it’s just a quick snapshot of the students who attend Collier County Public Schools. Those very students are now subject to the implementation of Florida’s Class Size Reduction Amendment, also known as Amendment 9. The amendment received voter approval in 2002, which set limits on the maximum number of students in core classes such as math, English, foreign languages, social studies, science, self-contained (kindergarten and first grade), Exceptional Student Education (ESE) and English for Speakers of Other Languages (ESOL). There can be up to 18 students in grades prekindergarten through third grade; up to 22 students in grades 4-8; and up to 25 students in grades 9-12. In November 2010, voters were asked to approve a constitutional provision of the classroom amendment so that it would be based on averages, not actual individual classroom numbers. The Collier County School District decided to defy the class size amendment in order to await the outcome of Florida Class Size, Amendment 8. The average class sizes within the school district are 16 for prekindergarten through third grade; 19 for grades 4-8; and 22 for high school. “We decided to wait on spending millions of dollars, hiring 200 teachers, purchasing materials and rezoning children, and then end up not needing to do it in the first place,” said Michele LaBute, Chief Operational Officer, Collier County Public Schools. “I still think it was a good decision.” “The 2002 amendment required voter approval of 50-plus percent,” said Sprague. “But in the last election, you needed 60 percent voter approval to pass an amendment.” The amendment failed, and as a result, Collier County was fined. “Right now, the state has adjusted the fine with a nebulous formula to $2.8 million,” LaBute said. “If our class plan is approved, then the state would return 75 percent of that fine to our district. The remaining 25 percent would be distributed to districts in the state that are already in compliance.” Visit Us Online at www.napleschamber.org I Business Currents I MARCH 2011 21 That 25 percent adds up to $700,000. “Smaller classes sound like the Fourth of July with hot dogs and sparklers,” said LaBute. “It sounds like a good American thing. In very large districts in the state, there were classes that had 40 kids in them. Collier County has never had that extreme. In 2002, there were 18 amendments on the ballot, and I don’t think voters had the ramifications of the amendment explained to them, including funding.” “I was a teacher in 2002, and there were some classes on the other coast that had 40 to 50 kids in them. I had 40 some kids in my class and you simply can’t do as good a job with that many students,” said Julie Sprague, Chairwoman, Collier County School Board. “With smaller classes, you can give students more individualized attention, which is why I believe the amendment passed. However I don’t think voters saw all the attachments that came with the amendment.” The money needed to comply with this state mandate is the responsibility of the state, according to the Florida Department of Education (FDOE), and not the local school districts. Such funding can be supplemented with federal money. “The amendment states that our legislation must fund the costs of the amendment,” said LaBute. “But we have had to rely upon our reserves to get us through this year, and we may or may not have enough to get us through a second year. We are hopeful but not optimistic that the legislature will provide the necessary funding. This amendment has a big effect on our programs, with between $15 million and $16 million in recurring costs.” LaBute added that funding is a huge question without knowing the outlook of the new governor and what cuts he will make in order to cut spending and balance the state budget. “The economy affects funding with the state’s general revenue - property taxes,” she said. “We’ve had three years of a down economy.” During that time, the school district’s population has been stable, even with a one percent growth. “We haven’t seen a lot of change in our numbers overall,” said LaBute. Although The reach you need. 22 MARCH 2011 I Business Currents I Visit Us Online at www.napleschamber.org the national unemployment rate hovers around 10 percent, one change the amendment creates is new jobs in the school district. “This school year, we hired over 300 teachers, and next year we’ll be looking for over 500 teachers.” The school district must now comply. “We have some really hard decisions to make. Once a classroom reaches the maximum number of students allowed, the challenge comes when a new student enrolls. We can hire a teacher, split the class into two new classes, or, if there is no room at the school, that student will have to be bused to a neighboring school,” said LaBute. “In the past we’ve bent over backwards to accommodate as many students as we can, but now we just can’t do that anymore.” Tough Choices For Annalise Smith, the class size amendment has directly impacted her children, who are in the first and fourth grade at Osceola Elementary School. Osceola. I believe that kids who have to be rezoned to another school should be the first let back into their school if there are openings.” Sprague added that the population is moving to the north and central parts of Collier County. Such movement will impact schools like Osceola, Laurel Oak Elementary and Gulf Coast High School. “We have to look at the future so we don’t have to keep rezoning and uprooting kids again and again,” she said. “We need to leave a little wiggle room in these classes based on projections.” “It’s like going to McDonalds with no money,” said Smith. “How do you pay for the Big Mac? It’s really unfortunate that people didn’t understand the unintended consequences and how it ultimately affects our children. It’s a Catch-22. It sounds great, but is it practical or even cost-effective? How is our state going to pay for all of this?” õ “We were spared the rezone last year. The school board made the most responsible decision they could at the time by not complying with the original amendment and waiting for the outcome of the November vote,” she said. “They reevaluated the use of teachers and classes and I commend them for that. However, my kids are part of the proposed students who will be rezoned to another school. I understand the amendment, but what I don’t understand is why 79 kids from our school have to be rezoned, when we have 80 out-of-zone students allowed to stay.” LaBute said those choice and out-of-zone students are children are school employees and the result of hardship cases. Once approved, she added, these students have to reapply each year. The school board was set to vote on the matter during its February 15 meeting. “If a school is at capacity, we can’t allow additional students to attend there,” said Sprague. “The rezoning is to bring balance to all schools across the district. For example, enrollment at Seagate Elementary School is really low this year, while other schools are at capacity. I’m really torn about the situation at Reach 700,000 of Naples’ business and community leaders each month online. And 10,000 each month here in Business Currents. It’s advertising that goes the extra mile. Right where it counts the most. Reach for the phone to learn more 239.298.7920. Visit Us Online at www.napleschamber.org I Business Currents I MARCH 2011 23 24 MARCH 2011 I Business Currents I Visit Us Online at www.napleschamber.org E C O N O M I C TDEECVHENLO OLPOMGEYN T BioFlorida: Growing Florida’s Bioscience Industries by William R. Knab B ioFlorida was founded in 1997 as a means to unite and support a small group of biotechnology entrepreneurs; today the organization represents a broad range of companies and institutions in various sectors of bioscience technology. Our mission is to represent and advocate for the state’s biotechnology, pharmaceutical and medical device industries. We seek to establish Florida as a worldwide leader in the biosciences. BioFlorida’s leadership and programs positively influence the growth of the industry, including initiatives related to capital formation, public policy, workforce development, education and commercialization of research. BioFlorida’s programs and events are designed to bring like minds together, and foster both individual and collective success of our membership. Statewide activities offer a platform for discussion of industry issues, a forum for peer discussions, and networking for enhancement of existing businesses. We act as the catalyst for the growth of Florida’s Bioscience Industry In an effort to expand the ability of Southwest Florida to attract quality high wage jobs and companies in the bioscience industry, the economic development organizations in Southwest Florida helped to launch a new Southwest Chapter for BioFlorida in 2009 this is the sixth BioFlorida chapter in the state. BioFlorida has organized into local chapters to insure that each regions individual needs are identified and met. Southwest Florida is poised to be the next hotspot for growth in Florida’s expanding bioscience industry. BioFlorida now has a real presence in this region and will be able to represent the bioscience community through networking, education and outreach programs, advocacy, and member benefits to companies and institutes in the region. The need to establish a dedicated chapter to this region was imminent to ensure that Florida’s southwest life sciences cluster – including industry, research, education and provider services – grows in line with the rest of the state. With a six county regional effort encompassing Charlotte, Collier, Glades, Hendry, Lee and Sarasota, the Southwest Chapter provides a central communications conduit for networking, recruiting, training and information as well as a direct link to statewide efforts. Assets to grow a successful bioscience community already exist in the region, with resources quietly growing over the past ten years. The region has excellent academic resources including Florida’s Gulf Coast University (FGCU) with an established bioengineering program. Edison State College and Hodges University have developed leading allied health training programs. Today, more than 35 well-established bioscience companies in the six-county region thrive in the area, and there’s hope of attracting new companies. We have established access to capital through the newly formed Tamiami Angel Fund and a network of business incubators are being planned for the region. Research parks in partnerships with FGCU are also under development and planning throughout Southwest Florida, with the first park announced last year near the Southwest Florida International Airport. As the voice of Florida’s bioscience industry, BioFlorida now represents 200 member companies and research, including biomedical R&D companies, medical device manufacturing, clinics and hospitals, academia, government and non-profit organizations, and industry services/products. In 2010, the BioFlorida Institute was established to provide support for K-12 science education, workforce development programs, professional training and industry and research information. BioFlorida’s legislative policy efforts to assist growing the industry are well established in both Tallahassee and Washington DC, and include a comprehensive set of legislative priorities and an active governmental affairs committee. 2010 Highlights: • BioFlorida hosted several district tours for policymakers and fly-ins for advocacy at the federal level. • Numerous BioFlorida legislative priorities were passed in 2010, including a small business matching grants program, funding for the Innovation Incentive Fund and funding for biomedical research grants. • At the federal level, BioFlorida supported the Qualified Therapeutic Discovery Project, which awarded more than $26M in grants to 77 Florida-based bioscience companies • BioFlorida hosted the Florida Pavilion at the BIO International Convention held May 3-6 in Chicago. More than 15 Florida-based companies and organizations were Visit Us Online at www.napleschamber.org I Business Currents I MARCH 2011 25 represented, and the conference boasted more than 15,000 attendees from 65 countries and 49 states. In February of 2010, BioFlorida members travelled to Tallahassee for the 3rd Annual BioFlorida Legislative Day, where they attended a Biotechnology Legislative Caucus Meeting chaired by Rep. Bill Galvano (R-Bradenton) and Sen. Thad Altman (R-Melbourne) and later met with legislators in one-on-one meetings. Initiatives for 2011 BioFlorida plans to increase its legislative advocacy communications by enhancing grassroots outreach programs, engaging members in governmental affairs activities and educating members on important issues. BioFlorida is launching an online Bulletin Board that will offer members the ability to post product and service needs, outlines Chapter sponsorship opportunities and benefits and integrates and improves group purchasing programs (cost saving programs offered to BioFlorida members only from the national BIO organization). BioFlorida is committed to helping its membership grow their business, which ultimately helps the state’s entire industry flourish. Some of the programs in place include: • Access to capital • Business development • Company & industry marketing • Online Career Center & job postings • Group purchasing discounts As a strategy to assist members, BioFlorida is developing specialized business growth programs that are offered free of charge, including professional development programs, webinars and seminars with industry experts. BioFlorida played a key role in getting the Qualified Therapeutic Discovery Project passed in Washington. The industry group then worked diligently with its membership base to make sure Florida companies benefited from this important legislation. Over 75 Florida firms were awarded more than $26 million in federal tax credits or grants under the Qualifying Therapeutic Discovery Project Program for research and development of new products or therapeutics with promise to significantly advance healthcare in the country. The program, which was created as part of the Patient Protection and Affordable Care Act of 2010, awarded up to $244,479.25 per application. “Our company learned about the opportunity through BioFlorida’s training and education programs, which helped us submit successful applications,” said Stephanie Warrington, BioFlorida vice chair, and vice president of corporate affairs & business development at Xhale, Inc., a Gainesville developer of medical devices and breath-based technologies. “Grants such as these are critical to the development of our product line, the growth of our company, and the advancement of many other bioscience companies in the state.” Xhale was awarded two grants totaling $422,771.25 to conduct research into a novel ethanol monitor, and for a breathbased glucose monitor. The federal credits or grants are designed for projects that show significant potential to produce new cost-saving therapies, create U.S. jobs, increase the country’s competitiveness or significantly advance the goal of curing cancer within the next 30 years. The credit or grant can cover up to 50 percent of the cost of biomedical research expenses that qualify. The maximum credit is $5 million per firm, and $1 billion for the program nationwide. Only firms with 250 or fewer employees were eligible to apply for credits or grants to put toward 2009 and 2010 investments. “One of the elements Florida needs to grow its bioscience businesses is earlystage capital and grants to take innovative healthcare solutions to the next level of development,” said Thomas McLain, chief executive officer of the St. Petersburgbased Claro Scientific, LLC, and chairman of BioFlorida’s federal policy committee. “BioFlorida’s legislative committee went to Washington to meet with our representatives in Congress to ask them to support this initiative. Now at a challenging time for our state’s economy, Florida will benefit from increased investments in biotechnology, research and jobs because of these credits.” 26 MARCH 2011 I Business Currents I Visit Us Online at www.napleschamber.org The U.S. Treasury Department reported it received more than 5,600 applications requesting more than $10 billion. “This is a great way to help young, innovative companies through these tough economic times, and we will continue to support efforts to expand and extend the therapeutic tax credit program in Congress,” said Russell Allen, president and chief executive officer of BioFlorida. “We continue to advocate for state-sponsored support for emerging bioscience companies to continue the momentum of the federal program, and to help create the high value jobs in our industry that will strengthen Florida’s economy.” BioFlorida’s Southwest chapter is a little over a year and a half old at this point. We have tripled the membership base in Southwest Florida and provided 6 high profile public events. We look forward to growing a vibrant cluster of Bioscience/Lifescience companies here in Southwest Florida leading the way to more stable employment and economic diversity for the region. For further information, or to get involved with BioFlorida, contact William Knab, BioFlorida South West Chapter Chair at 239-287-2655 or wrknab@gmail. com. Additional information can also be found at www.bioflorida.com. õ MARKETING How to Put Social Media Marketing to Work for Your Company By Newt Barrett Social media marketing is a trend, not a fad. What’s clear from current research is that when we evaluate social media, we are not talking about the marketing longevity equivalent of the hula hoop or the Lambada. sadder than a business blog whose most recent post was a year ago. And, there is nothing less impressive than a Facebook fan page with only a few fans and hardly any messages to or from those fans. Yes, social media can be an extremely effective marketing tool. But, you will need Social media marketing is here to stay. to make a serious company commitment If you are not already active in venues such to ensure that it is effective for your as a business blog, Facebook, Twitter, organization. LinkedIn, and YouTube, you should be Limited space permits us to dig into asking yourself whether it’s way past time only three social media tools, but they to jump in with both virtual feet. are arguably the most important for most The answer to the question is yes with small to medium-sized businesses. an important caveat… • A Business Blog …Before making the commitment to one or many possible social media outlets, it is vital to determine whether: • Facebook • Twitter • you understand the target audience that you intend to reach • you have something valuable to communicate to that target audience • you have someone with the time, skill, and enthusiasm to execute a consistent social media program--either inside or outside your organization What Exactly Is Social Media and Why Is It Important? to develop a content marketing mindset. This requires companies to think like publishers. And, that sounds an awful lot like social media as Wikipedia defines it: Social media is information content created by people using highly accessible and scalable publishing technologies. At its most basic sense, social media is a shift in how people discover, read and share news, information and content. It’s a fusion of sociology and technology, transforming monologue (one to many) into dialog (many to many) and is the democratization of information, transforming people from content readers into publishers. Because social media is in a constant state of flux with new technologies and tools coming and going you might feel intimidated at ever trying to understand the essence of social media. But as Paul Gillen explains in his excellent book Social media is really all about content marketing. In previous articles, we spoke about the need • you will make the time to listen and respond to your social media audience. There is nothing This is the last in a four part series designed to help you create an effective online content marketing strategy that will enable your organization to attract your ideal target buyers and to make it easy for them to become customers. Visit Us Online at www.napleschamber.org I Business Currents I MARCH 2011 27 Secrets of Social Media Marketing, “there is nothing mysterious about social media. The practices that we all use to maintain meaningful relationships in our personal lives apply just as well online. It’s just that the media is different.” In a sense, social media goes back to the earliest times, when people gathered together in the marketplace and shared information about crops, food, neighbors, the evil King, and rumors of a scary dragon lurking in the forest. In the 21st century, we talk about the same sort of stuff, but much of it has moved online and become highly mobile thanks to the Internet, iPhones, iPads, and a host of other leading-edge devices. Just a few years ago, social media was a relatively marginal phenomenon. Today, just like the Internet, it is absolutely mainstream and therefore belongs as a core part of your marketing mix. Five Reasons Why You Should Begin Your Social Media Marketing Efforts Now: Chamber Connect Your Connection to the Business Community In Your Email Every Monday Don’t Miss It! 1. Your customers are using it to make buying decisions. Millions of web users, both in the business to consumer and business-to-business markets, are reading blogs, visiting Facebook, and tweeting daily. They are relying increasingly on social media for buying information in both the b2b and b2c worlds. 2. Smart news organizations are with the social media program. The New York Times and Wall Street Journal and your local newspaper have made social media fundamental to how they learn and how they report. If it’s good enough for their information gathering and sharing where it really counts, it’s certainly good enough for the rest of us. 3. Your competitors are using it. You’re almost certainly paying attention to your smartest competition. I’d be surprised if most of them haven’t already dived headfirst into social media waters. Organizations as diverse as law firms, interior designers, real estate agents, and roofing companies are using blogs, podcasts, videos, and user communities such as Facebook to demonstrate their expertise and thought leadership. Don’t let those tough competitors outmarket you via social media. 4. It can be your most cost effective marketing strategy. The required financial investment in creating a blog, for example, can be close to zero. The real investment will be in time and thought required to craft a content marketing strategy which provides valuable information to your customers and prospects. You may need to hire specific content creation resources either internally or externally. 5. Your old-style marketing is less and less effective. Because buyer behavior has changed, you cannot expect traditional advertising and public relations alone to drive buyers to your business as it did a decade ago. You may certainly want to use those traditional tools to drive them to your online home. That’s where you can prove to prospective customers that you are a reliable supplier who can be trusted, based on your knowledge and understanding of your their problems. A regular blog, a Facebook fan page or a series of informative YouTube videos may be just the ticket to prove that you are the best choice to provide essential solutions. Why Your Blog Is Your Most Important Social Media Tool At heart, social media is all about relevant and compelling content. Why? Social media is simply an instance of content marketing with the opportunity for meaningful interaction with your target customers. A business blog is the best place to begin. Thanks to free or inexpensive blogging tools, even the smallest organization can be on the same technological footing as news sources such as the New York Times or the Wall Street Journal. That may seem relatively obvious. What may be less obvious is that your blog is every bit as much a social media tool as Twitter, Facebook or LinkedIn. In fact, I am convinced that a blog is the most important social media weapon in your arsenal. Here’s why: Six Reasons That Your Blog Must Be the Core of Your Social Media Strategy 1. To have meaningful social media impact, you must provide a critical mass of content that will position you and your organization as thought leaders within your market niche. Nothing works better than a blog to achieve that objective. 28 MARCH 2011 I Business Currents I Visit Us Online at www.napleschamber.org Over time, your blog will contain an increasingly rich and relevant reservoir of information that serves as a Google magnet. Thus, you will become more and more findable by those customers you need to attract. 2. You can provide an unlimited amount of vital information in a single location. Because Web visitors are desperately seeking answers to their most pressing questions, you have the opportunity to provide just the right answers for your ideal target customers. The best blogs can provide the vast majority of targeted information that there ideal visitors require in their search for solutions. 3. Content aside, the structure of a blog enables you to organize your information almost effortlessly to the benefit of your visitors. By defining the most important areas of information that you will cover and translating them into ‘categories,’ you enable your visitors to find exactly what they want with minimal effort. 4. Unlike other social media tools, such as Facebook, Twitter, and LinkedIn, your blog is open to the entire world. This enables you to achieve potentially infinite reach for your critical mass of content. Although you may request visitors to register and offer them enticements such as a free e-book or eNewsletter, they don’t have to join a special club to benefit from your information. 5. You can be both timely and comprehensive. Although Twitter couldn’t be more timely, the information, opinions, and advice you tweet can never be comprehensive. Your blog can be just as timely as Twitter because you can post information instantaneously. But you can also make each post as comprehensive as necessary and integrate that post with lots of other relevant information on your blog. 6. Your blog posts, far from being isolated from other great tools such as Facebook and Twitter, can be automatically pulled into each one. Thus, those two powerhouses can enhance your online presence every time you post an article on your blog. That’s three for the price of one. Not bad. Thus, the first step in implementing your social media strategy should be creating a business blog. Once your blog is up and running with lots of relevant customer centric content, then start thinking about Facebook and Twitter–and any other possible social media tools you might consider. Expanding Your Social Media Efforts to Facebook and Twitter Facebook: How to Beat the Big Guys without Spending a Nickel Facebook gives the same David versus Goliath benefit that businesses can derive from an effective blog. This is especially true when local businesses are competing against large national companies. Any individual or business can have a free presence on Facebook with the opportunity to aggregate hundreds--or even thousands-of friends and fans with whom to interact. There is no need to worry about being outspent in your local market as you would be in newspapers or television by competitors with deep pockets. A terrific example is a two-person specialty grocer in a small Virginia town with a very small budget but a very big imagination. George Bowers Grocery Makes a Fun 1 to 1 Connection That’s Impossible for the Kroger to Match The right niche and the right approach enable a two-person company to outshine a retailing giant on Facebook. That’s true of George Bowers Grocery in Staunton Virginia where owners Katie McCaskey and Brian Weidman have created a delightful grocery store that focuses on high-quality foods and other specialty products. The couple knew they could not compete head-to-head with the local Kroger supermarket in their community. Instead they have captured the spirit of the original 19th-century owner as a provider of “staple goods & fancy groceries.” They offer wonderful local meats, cheeses, wines, and craft beers as well as a variety of specialty items. They target the diverse mix of neighborhood residents, local food enthusiasts, and culinary tourists each with their own distinctive interests and needs. The atmosphere of the store itself is an eclectic blend of the old-fashioned and the modern. And, they have a lot of fun with their marketing, in person and online. Meeting The Marketing Challenge: Content Marketing, Social Media, and Live Events Newspaper, TV, radio, and Yellow Pages advertising were out of the question given the grocery’s tiny marketing budget. Instead, online content marketing and the judicious use of social media became the obvious marketing solution. In particular, their use of live events and Facebook demonstrates how Visit Us Online at www.napleschamber.org I Business Currents I MARCH 2011 29 New Chamber Members Bill Goddard - Keating Assoc. Real Estate Mr. Bill Goddard 850 5th Avenue South Naples, FL 34102 (239) 262-6606 For Eternity Photography Thomas M. Fabian V 1080 5th Avenue South Naples, FL 34102 (239) 649-4993 www.foreternityphotography.com Sugar Palm Bakery, LLC Mr. David Calandra 5417 Airport Pulling Rd. Naples, FL 34103 (239) 254-8115 www.sugarpalmbakery.com Capital Guardian Wealth Management Mr. Bob P. Hodges, Jr. 4001 N. Tamiami Trail Suite 330 Naples, FL 34103 (239) 919-5900 www.capitalguardianllc.com Girl Scouts of Gulfcoast Florida Ms. Sue Stewart 4780 Cattleman Road Sarasota, FL 34233 (941) 921-5358 www.gsgcf.org Trim Wellness Café Mr. Mark Porraro 9655 Tamiami Trail North # 102 Naples, FL 34108 (239) 594-8746 www.trimwellnesscafe.com Concrete Crack Solutions, Inc. Ms. Wanda Moore 5140 Cobble Creek Court #103 Naples, FL 34110 (239) 594-0299 www.Cracks-Be-Gone.com David M. Kover & Associates, LLC Mr. David Kover 5636 Hammock Isles Dr. Naples, FL 34119 (888) 411-2590 www.davidkover.com dotNaples LLC Mr. Alexander Schubert 1632 SE 46th Street Cape Coral, FL 33904 (239) 234-1144 www.dotFlorida.org Hulett Environmental Services Mr. Michael Raab 13970 Treeline Avenue #1 Ft. Myers, FL 33913 (239) 225-6323 www.bugs.com Naples Home Watch, Inc. Mr. Kent Brooks 7775 Naples Heritage Dr. Naples, FL 34112 (239) 877-2179 www.NaplesHomeWatch.net Niche Event Rentals Ms. Donna McFarlane (239) 352-9000 www.nicheeventrental.com Spanky’s Speakeasy Ms. Jane Hunt-Alander 1550 Airport Pulling Rd N Naples, FL 34104 (239) 643-1559 www.spankysnaples.com For more information on these and all Chamber members, visit the Chamber business directory online at www.napleschamber.org 34 MARCH 2011 I Business Currents I Visit Us Online at www.napleschamber.org Assisting Hands 10661 Airport Pulling Road N. # 15 Naples, FL 34109 www.homecarenaples.com Assisting Hands provides assistance with the activities of daily living – whether preparing a meal, assistance with bathing, or safety and fall prevention – all in the privacy and comfort of your own home. We tailor our services to fit your needs – whether it’s one morning a week, or around the clock. Services are available 24/7. We customize our services to your needs and schedule! Baldwin Krystyn Sherman Partners, LLC 9140 Corsea del Fontana Way Bldg 110, Suite 2 Naples, FL 34109 www.bks-partners.com We design, implement and manage holistic insurance solutions for companies and sophisticated individuals; all from a convergent perspective. We offer an alternative to risk management and insurance: a client centric approach of a boutique firm with resources and industry specialization. Bill Goddard , GRI, Realtor 850 5th Avenue South Naples, FL 34102 www.Naples3.com Bill has been a resident of Naples, Florida since 1954. He attended Naples High School. Bill left Naples to join the United States Navy and Florida State University. Upon graduation he joined Ford through Bartow Ford Company where he bought, sold or established automobile dealerships. He retired in 2000 and brought his Real Estate License to Naples to sell his Home Town to those who really appreciate “The Best”. Concrete Crack Solutions, Inc. 5140 Cobble Creek Court #103 Naples, FL 34110 www.Cracks-Be-Gone.com Naples Home Watch, Inc 7775 Naples Heritage Drive Naples, FL 34112 www.NaplesHomeWatch.net Naples Home Watch is a fully insured and licensed Florida corporation. Our objective is to give owners of a second home the piece of mind that their property will be in the best of condition when they return to Naples. We treat your homes as if it were our own. Naples Scene Visitor’s Guide PO Box 122 Sanibel, FL 33957 www.IslandSceneSanibel.com The Naples Scene Visitor’s Guide connects Naples businesses to vacationers all along the coast of Southwest Florida. The magazine is placed over 6,500 hotel rooms from Naples to Bonita Springs, Estero, Fort Myers for an entire year, reaching an estimated half a million vacationers. Vacationers to SWFL like to take day trips – our magazine directs them to your door! Sugar Palm Bakery 5417 Airport Pulling Road Naples, FL 34109 www.sugarpalmbakery.com Sugar Palm Bakery serves fresh baked goods, along with custom and special event cakes and pies. Additionally, breakfast and lunch items are available including soups, chili and stew, specialty sandwiches and more. Trim Wellness Café 9655 Tamiami Trail North #102 Naples, FL 34108 www.trimwellnesscafe.com Trim Wellness Café is a unique concept to SW Florida, where we serve optimal health through infused Vitamin Therapies, Medically Prescribed Weight Loss, and Hormone Optimization. The Café offers a luxurious, yet relaxed social setting with free Wi-Fi, TV’s and many types of healthy refreshments. N S e p w o t M l e i m g b h e t r Concrete Crack Solutions recently became the area provider for the FlexSeal Crack Repair System. This revolutionary system creates a strong adhesive, waterproof, flexible bond with concrete surfaces. Used since 2002, the system effectively repairs cracks on pool decks, lanais, driveways, etc. All work carries a 3 year warranty. Free estimates! Call 239-594-0299. Hulett Environmental Services 13970 Treeline Avenue #1 Ft. Myers, FL 33913 www.BUGS.com Hulett Environmental Services is a full service pest control company that focuses its business efforts on the latest techniques in pest prevention. We provide state of the art pest prevention, lawn spraying and fertilization, and termite treatment. Providing state of the art services for our customers, satisfaction is our #1 priority! Visit Us Online at www.napleschamber.org I Business Currents I MARCH 2011 35 RENEWING MEMBERs AJC Associates, Inc. 2614 North Tamiami Trail #502 Naples, FL 34103 www.cddflorida.com (239) 435-3988 American Momentum Bank 301 5th Avenue S. Naples, FL 34102 www.americanmomentumbank.com (239) 213-9509 Andre’s Steakhouse 2800 Tamiami Trail N. Naples, FL 34103 (239) 263-5851 B Squared Advertising, Inc. 5675 Strand Court Naples, FL 34110 www.b2ads.com (239) 593-3600 Barron Collier Companies 2600 Golden Gate Parkway Naples, FL 34105 www.barroncollier.com (239) 262-2600 Bear’s Plumbing, Inc. 1900 Trade Center Way Naples,FL,34109 (239) 597-2951 BSSW Architects, Inc. 949 Central Avenue Naples, FL 34102 www.bsswarchitects.com (239) 643-3103 Buca Di Beppo Italian Restaurant 8860 Tamiami Trail North Naples, FL 34108 www.bucadibeppo.com (239) 596-6662 Carlson Harris General Contractors, Inc. 6017 Pine Ridge Road Suite 240 Naples, FL 34119 www.carlsonharris.com (239) 352-2460 Coastland Center 1900 Tamiami Trail N. Naples,FL 34102 www.coastlandcenter.com (239) 262-7100 Cohen & Grigsby, PC 27200 Riverview Center Blvd. Suite 309 Bonita Springs, FL 34134 www.cohenlaw.com 239.261.4673 Collier Anesthesia, P.A. 1336 Creekside Blvd Suite 1 Naples, FL 34108 (239) 261-1158 Comcast Cable 12641 Corporate Lakes Drive Naples, FL 33913 www.comcast.com (239) 793-9600 Cool Beans Cruises 278 Capri Blvd. Naples, FL 34113 www.coolbeanscruises.com (239) 777-0020 Extra Space Storage - Naples 14600 Old US 41 N. Naples, FL 34110 www.extraspacestorage.com (239) 597-3194 Corey Billie’s Airboat Rides, Inc. 20610 Tamiami Trail E. Naples, FL 34114 www.CBAirboatrides.com (239) 389-7433 Florida Buyer Broker 649 5th Avenue south #302 Naples, FL 34102 www.floridabuyerbroker.com (239) 513-9002 CRS Technology Consultants 4426 SE 16th Place Suite 4 Cape Coral, FL 33904 www.crs-tc.com (239) 643-1888 Cummings & Lockwood 3001 Tamiami Trail N. Fourth Floor Naples, FL 34103 www.Cl-law.com (239) 262-8311 Devcon 9241 Brookwood Court Bonita Springs, FL 34135 www.devcon-security.com 800-489-8064 DoubleTree Guest Suites, Naples 12200 Tamiami Trail N. Naples, FL 34110 www.naplessuites.doubletree.com (239) 593-8733 Dr. Thomas Hale, DDS/Advanced Dentistry of Naples 9180 Galleria Court Suite 100 Naples,FL,34109 www.SmilesByHale.com (239) 593-0880 E&S Insurance 3757 Tamiami Trail North Suite 1 Naples, FL 34103 www.es-insurance.com (239) 261-5470 Edison State College 7007 Lely Cultural Parkway Naples, FL 34113 www.edison.edu (239) 732-3720 Edward Jones Investments-Steve Stolz 12980 Tamiami Trail N. #3 Naples, FL 34110 www.edwardjones.com (239) 597-7402 Encore Bank 10600 Tamiami Trail North Suite 604 Naples, FL 34108 www.encorebank.com (239) 591-3613 Erin’s Isle Restaurant 6190 Collier Blvd. Naples, FL 34114 (239) 774-1880 36 MARCH 2011 I Business Currents I Visit Us Online at www.napleschamber.org Goodwill Industries of S.W. Florida, Inc. 4940 Bayline Drive North Fort Myers, FL 33917 www.goodwillswfl.org (239) 995-2106 Gulfshore Insurance, Inc. 4100 Goodlette Road N. Ste 100 Naples, FL 34103 www.gulfshoreinsurance.com (239) 261-3646 Habitat for Humanity of Collier County,Inc. 11145 Tamiami Trail East Naples, FL 34113 www.habitatcollier.com (239) 775-0036 Hill, Barth & King, CPA’s 3838 Tamiami Trl N Suite 200 Naples, FL 34103 www.hbkcpa.com (239) 263-2111 Hooters 3625 Gateway Lane Naples, FL 34109 www.hootersflorida.com (239) 275-6339 Impressions 11903 Hedgestone Court Naples, FL 34120 www.impressionsnaples.com (239) 455-4709 Insurance and Risk Management Services, Inc. 8950 Fontana Del Sol Way, Suite 200 Naples, FL 34109 www.irmsinc.com (239) 649-1444 International Satellite Services, Inc. 1004 Collier Center Way #205 Naples, FL 34110 www.issi-us.net (239) 598-2241 J.P. van Dongen, M.D. P.A. 599 Ninth Street North, #308 Naples, FL 34102 www.drvandongen.com (239) 643-7888 Keen Battle Mead Insurance 800 Harbour Drive Suite 6 Naples, FL 34103 www.kbmco.com (239) 261-4342 small can be beautiful when it comes to 21st-century marketing. Live events are the one traditional marketing tactic they employ successfully. They feature plenty of free goodies for foodies to entice them into the store week after week. Each event is tightly integrated with their online content marketing efforts. Facebook is particularly effective because it gives Katie and Brian the chance to interact with their local customers and to alert them of the latest fun, free events. The grocery has hundreds of fans drawn primarily from their small town of just 25,000 residents. There is a consistent level of interaction between the company and its customers. In fact, they estimate that 75% of their customers connect with them on Facebook or read their blog. Best of all, on Facebook they can battle local giant Kroger toe-to-toe. That would’ve been impossible in the local newspaper, radio or TV station. They can’t out spend Kroger with traditional advertising, but they certainly can outmaneuver them on Facebook. Although Kroger has thousands of Facebook fans across the United States, they average only 10 fans per store–while George Bowers has 429 at their single location. And, Katie manages to stay just as current on the George Bowers Facebook page as their billion-dollar competitor. At the same time, this micro marketer’s Facebook page has a much stronger visual appeal on a daily basis than does Kroger. George Bowers Grocery has achieved outsized results by leveraging content marketing and social media components that are either free or very inexpensive. Facebook is a cornerstone of that strategy. Great food and great Facebook have proven to be a winning combination. Twitter: Another Powerful Social Media--and Content Marketing--Tool Two Private Dining Rooms for Business or Pleasure. Twitter has taken off like a rocket in the past few years. It’s a powerful tool for businesses of every size both for outbound and inbound communications. As Michael Deutsch of Mindjet, the mind mapping software company, said in a comment on my website: I’ve been in contact with some incredible people from around the world — all within the context of my job! I never would have been able to find these individuals using traditional tools — or it I could, it would have taken a lot more time, effort, and money. The power of Twitter’s search is incredible. You’re listening to the global consciousness. Hear what people have to say about your brand, company, industry. Find leads, make connections, learn about the competition. The Bullet Point Guide to Twitter: •Twitter is a micro-blogging service that you can use from anywhere you can get an Internet connection. • Wine Room accommodates up to 16 guests • Coach’s Room accommodates up to 40 guests Score a touchdown and “wow” your guests by booking a private dining room for your next special event, business meeting or holiday party. Contact Maurica Hurley, Business Development Manager, for details and availability at [email protected] or 239.659.3176. Voted Best Business Lunch! Join our Mobile VIP Text Club for exclusive offers, specials, event updates and more! Plus Free Calamari Appetizer! Text “SHULAS’ to 97063 Inside the Hilton Naples • 5111 Tamiami Trail North • Naples • Phone 430-4999 30 MARCH 2011 I Business Currents I Visit Us Online at www.napleschamber.org •You sign up and give yourself an identity that lives on Twitter, such as Michael’s– Twitter.com/michaeldeutch. •You can then post 140 character text messages which may include hyperlinks. •You can choose to follow fellow members whose ‘ tweets ‘ will show up automatically on your Twitter page. •Other members can choose to follow you to see what you have to say. •The heavy hitters on Twitter may have zillions of followers and may post dozens of tweets per day. •Every Twitter member can pass on or ‘ retweet’ other messages so that the reach of what you have to say is potentially huge and global. •All of this happens in real time Six Easy Ways for Twitter to Strengthen Your Marketing Efforts: 1. Share your best thinking concisely to deliver quick, obvious value. Those of us who spend a lot of time blogging, crank out hundreds of words to share our knowledge on the topics with which we are most engaged. That’s good and important. But a pithy, 140 character tweet can also convey a thought precisely and can then resonate through retweets across the twittersphere. That can make for accelerated thought leadership. 2. Monitor and interact with conversations that take place within your niche markets. Because effective content marketing is as much about conversation as it is an outbound messages, you need to maintain a dialogue with customers, prospects, and industry thought leaders. By using tools such as HootSuite and TweetDeck, you can watch in real time what is being said so that you can respond and add value to the conversation. 3. Follow and familiarize yourself with critical trends in your market. Because it is so hard to stay current, we need all the help we can get. Twitter is an ideal tool for following those trends in real time. You can also use Twitter Search to see what’s happening right now in topic areas that are really important to you. 4. Create interest groups for others who are passionate about issues that resonate with your customers and prospects. Within these groups, you can focus on only those issues that are most pressing for group members. One tool that Doriano Carta of Mashable recommends is tweetworks because it enables you to set up ad hoc groups on the fly. 5. Extend the reach of your blog posts onto Twitter automatically. We all want to reach as many people as possible with the writing we do on our blogs. As we increase our use of Twitter, we will develop hundreds and perhaps thousands of followers to whom we may offer instant access to our blog posts. A great tool called, twitterfeed, then seamlessly pulls your latest blog post on to Twitter. Summing Up the Social Media Marketing Imperative You can use the core social media tools both effectively and inexpensively to compete against competitors large and small. But, as with every content marketing effort, it’s vital to make a consistent long-term commitment and to build your social media strategy on a solid understanding of your target customers. By understanding them, you will be able to communicate and to interact with those customers in a meaningful way. õ Newt Barrett is President of Content Marketing Strategies and the co-author of Get Content Get Customers. He helps business organizations to transform their prospects into buyers with content marketing, social media, and SEO. You can learn more at his website ContentMarketingToday.com. The Best Little Airport in the Country. Celebrating 65 years. ...and we’re just getting started. What can general aviation do for you? Access to Private Charters Air Ambulance Sightseeing Aerial Photography Fight Training Aviation Merchandise Air Cargo & More When you support the airfield-based businesses at Naples Municipal Airport, you’re not only getting great value for yourself, you also become part of the more than $100 million your airport brings in to our local economy. Naples Municipal Airport The Best Little Airport in the Country (239) 643-0733 www.flynaples.com Visit Us Online at www.napleschamber.org I Business Currents I MARCH 2011 31 The Chamber Scrapbook Wake Up Naples @ The Hilton Naples State Representative Matt Hudson, Joe Foster State Representative Matt Hudson, Adam Babington Claudia Valdes, Susan Mellen Rick Borman, Joe Turner Linda Williams, Karen Wright All Photos Courtesy of Bob Raymond 32 MARCH 2011 I Business Currents I Visit Us Online at www.napleschamber.org January 19, 2011 Adam Babington, State Representative Matt Hudson Wilma Boyd, Marina Berkovich Kay Marie Bork, Larry Graham Jason Babel, Susan Mayer Elaine Hamilton, Rick Broman, Kristen Coury Visit Us Online at www.napleschamber.org I Business Currents I MARCH 2011 33 Kensington Golf & Country Club 2700 Pine Ridge Road Naples, FL 34109 www.kensingtoncc.com (239) 649-4440 Naples Sailing and Yacht Club 896 River Point Drive Naples, FL 34102 www.THENSYC.com (239) 774-0424 Lake Trafford Marina Airboats & Alligators 6001 Lake Trafford Road Immokalee, FL 34142 www.laketrafford.com (239) 657-2214 Naples/Marco Island KOA 1700 Barefoot Williams Rd Naples, FL 34113 www.napleskoa.com (239) 774-5455 Lutgert Insurance 1395 Panther Lane #100 Naples, FL 34109 www.lutgertinsurance.com (239) 262-7171 Nordstrom 5489 Tamiami Trail North Naples, FL 34108 www.nordstrom.com (239) 325-6100 March of Dimes Birth Defects Foundation 6314 Corporate Cort Suite 140 Ft. Myers, FL 33919 www.marchofdimes.com/florida (239) 433-3463 Minnesota Twins 14100 Six Mile Cypress Parkway Ft. Myers, FL 33912 www.TwinsBaseball.com (239) 292-5240 Miromar Design Center 10801 Corkscrew Road #305 Estero, FL 33928 (239) 390-5100 Morgan Stanley Smith Barney 800 Laurel Oak Drive Suite 400 Naples, FL 34108 (239) 598-7900 Mutual of Omaha Bank 625 9th Street N. Suite 101 Naples, FL 34102 www.mutualofomahabank.com (239) 261-2045 N. Rex Ashley C.P.A., P.A. 1044 Castello Dr Suite 106 Naples, FL 34103 (239) 261-7200 Naples Florida Limousine Service 4451 Gulfshore Blvd. N. Naples, FL 34103 www.JerryCangiano.com (239)438-2437 Orange Technology Management 5911 Star Grass Lane Naples, FL 34116 www.NoHourlyIT.com (239) 438-4934 Park Shore Resort 600 Neapolitan Way Naples,FL,34103 www.parkshorefl.com (239) 263-2222 Phillips Harvey Group 801 Laurel Oak Dr Ste 303 Naples, FL 34108 www.swflcpas.com (239) 566-1600 Porter, Wright, Morris & Arthur, LLP 9132 Strada Place 3rd Floor Naples, FL 34108 www.porterwright.com (239) 593-2900 Stanley P. Gulin, M.D., F.A.C.S 6610 Willow Park Drive Suite 104 Naples, FL 34109 www.drgulin.com (239) 596-8000 Staybridge Suites by Holiday Inn - Naples 4805 Tamiami Trail North Naples, FL 34103 www.staybridgesuitesnaples.com (239) 643-8002 Summit Medical Supplies, Inc. 990 1st Ave S. Naples, FL 34102 www.summitmedicalsupplies.com (239) 261-7300 Sunshine Ace Hardware, Inc. 141 Tamiami Trail North Naples, FL 34102 www.sunshineace.com (239) 262-2940 The ACE Group Classic 2010 Orange Blossom Dr. Naples, FL 34109 www.acegroupclassic.com (239) 593-3900 The News-Press 24850 Old 41 Road #25 Bonita Springs, FL 34135 www.news-press.com (239) 948-7330 Tommy Bahamas Restaurant 1220 3rd Street South Naples, FL 34102 www.tommybahama.com (239) 643-6889 Providence House P.O. Box 128 Naples, FL 34106 www.providencehousenaples.org (239) 692-8779 Townsend Foods, Inc. 4120 Enterprise Ave. #116 Naples, FL 34104 (239) 262-5967 Ramada Inn of Naples 1100 Tamiami Trl N Naples, FL 34102 (239) 263-3434 United Arts Council of Collier County 2335 Tamiami Trail North Suite 504 Naples, FL 34103 www.uaccollier.com (239) 263-8242 Safe Financial Solutions, LLC 3811 Airport Rd. N. Suite 201 Naples, FL 34105 www.mysafefinancial.com (239) 403-9960 Naples Historical Society PO Box 201 Naples, FL 34106 www.napleshistoricalsociety.org (239) 261-8164 Self Insured Plans LLC 1016 Collier Center Way Suite 200 Naples, FL 34110 www.selfinsuredplans.com (239) 403-7884 Naples Lumber & Supply Company, Inc. 3828 Radio Road Naples, FL 34104 www.napleslumber.com (239) 643-7000 Southwest Florida EcoTours, Inc. P.O. Box 111352 Naples, FL 34108 www.southwestfloridaecotours.com (239) 776-9050 Naples Original Video Productions, Inc. 2721 Branch Lane Naples, FL 34109 www.vcrproductions.com (239) 594-5588 St. Matthew’s House 2001 Airport Road S. Naples, FL 34112 WWW.stmatthewshouse.com (239) 774-0500 WilsonMiller, Inc. 3200 Bailey Lane Ste 200 Naples, FL 34105 www.wilsonmiller.com (239) 649-4040 Zonta Club of Naples 5848 Paradise Circle Naples, FL 34110 www.Zonta-Naples.org (239) 597-4759 Visit Us Online at www.napleschamber.org I Business Currents I MARCH 2011 37 ribbon cuttings IHOP 1921 Davis Blvd, Naples 34104 Clinical Compound Pharmacy 2612 Tamiami Trail N., Naples 34103 www.smallbizpros.com Bryan, Bradley & Williams, LLC 3003 Tamiami Trail N. Suite 210, Naples 34103 www.naplestaxaccounting.net Concrete Crack Solutions 5140 Cobble Creek Ct #103, Naples 34110 www.Cracks-Be-Gone.com 38 MARCH 2011 I Business Currents I Visit Us Online at www.napleschamber.org Michelle Spitzer Owner and CEO MaidPro, Naples & Fort Myers and Hodges University graduate Follow the Leaders For over twenty years, Hodges University has been educating the men and women in our community who have reached their goals and often surpassed them. Through its outstanding Associate, Bachelor’s and Master’s degree programs, Hodges University has set the standard for its students to become leaders in their field. If you have big goals and a desire to achieve, visit our campuses in Fort Myers or Naples, or log on to www.hodges.edu. Educating the leaders of our community for over twenty years. Hodges University. On campus. Online. Visit Us Online at www.napleschamber.org I Business Currents I MARCH 2011 39 BusinessBriefs DID YOU KNOW? Collier County is constantly seeking contract and vendor services. They post RFPs (request for proposals) almost daily and they can be found online on the county website. Don’t have time to check the Collier County website all the time? It’s ok! We’re here to help! All new county solicitations are listed in the Chamber Connect each Monday - watch for it in your email box! A look at what’s happening in the business community Hodges University has selected Naples philanthropists Dolph and Sharon von Arx as its 2011 Humanitarians of the Year. The David Lawrence Foundation has been awarded an $11,000 grant from The Jerry L. and Barbara J. Burris Foundation. Our views are almost as amazing as our cuisine. Owned and Operated by the Watkins Family for Over 60 Years Representatives of the City of Naples Airport Authority met with the Federal Aviation Administration in Atlanta to identify next steps in establishing formal air traffic control procedures to help minimize noise in neighborhoods surrounding Naples Municipal Airport. Media Vista Group has been recognized as a recipient of the 2011 Florida Companies to WatchSM award. Hodges University has announced the recognition of Michael Pelland, a teacher at Gateway Charter High School, as its 2011 Founders Award winner. David Lawrence Center announced that the Acute Care Services Department now offers an inpatient Suboxone® Detox Protocol. Gulfshore received the Philanthropy Community County. Naples’ Choice for Breakfast and Brunch Naples’ Only Beachfront Restaurant Our daily a la carte breakfast menu and full buffet are served with panoramic views of the Gulf, while our seasonal Sunday brunch has become a Naples tradition. Indoors or alfresco, for lunch or dinner, we will treat you to breathtaking views, fresh regional seafood and mouth-watering specials. Insurance Inc., recently Outstanding Corporate Award presented by the Foundation of Collier The Magnolia Ball 2011, benefiting the NCH Healthcare Foundation, will be held April 9th at The Ritz-Carlton Golf Resort and will feature Chad Kimball, star of Broadway’s Memphis. The Hilton Naples Florida Hotel has been selected to receive the prestigious annual WeddingWire Bride’s Choice Awards™ 2011 for Best Ceremony and Reception Venue in Naples. The Third Annual GreenFest Expo, will be held 10 a.m. to 4 p.m. on Saturday, March 26 on the Edison State College Collier Campus at 7007 Lely Cultural Parkway in Naples. Event is free and open to the public, 2005-2010 For reservations, call 435.4348 For reservations, call 435.4347 sNaplesBeachHotel.com Robb & Stucky Interiors announces the imminent arrival of a new line of '5,&3(/2%",6$./24(s.!0,%3&,/2)$! NBH26130 CurrentsHBEvergldAd.indd 1 The Make-A-Wish Foundation® of Southern Florida announced they will be present their Wishmaker’s Ball on March 18 at the Club at The Strand of Naples. 1/3/11 1:10:45 PM 40 MARCH 2011 I Business Currents I Visit Us Online at www.napleschamber.org furniture designed by the celebrity twin brothers and antiques experts Leigh and Leslie Keno. The new line of hand-crafted, classically modern furniture is called the Keno Bros.™ collection. The Education Foundation of Collier County inducted twenty-two new eighth grade students into the Take Stock in Children Scholarship and Mentoring program. The City of Naples Airport Authority reinforced its commitment to maintain the 75,000-pound weight limit for aircraft at Naples Municipal Airport. Princess Moody and Gabriel Davis of Ohio will be celebrating their being selected as the winning couple of Naples Botanical Garden’s 11-11-11 Dream Destination Wedding Giveaway. Youth Haven announces a $25,000 gift from the George & Carol Bauer Foundation to support the organization’s continued mission of being a life line to safety for abused and neglected children in the community. A new community collaboration has been crafted for members of the Naples Historical Society and Naples Botanical Garden: Members from either organization receive a $2 discount off the admission price of the other. Development is underway for the initial phase of Journey Through Paradise, an interactive website sponsored by the Naples, Marco Island, Everglades Convention and Visitors Bureau highlighting the imagery of Alan S. Maltz, the “Official Fine Art Photographer for the State of Florida”. The Naples Art Association at The von Liebig and PNC Wealth Management celebrate the arts and culture of Cuba beginning March 12 through April 30 with an exhibition of Cuban and Cuban-American art. The Swamp Buggy Spring Championship will be held March 5th and 6th at the Florida Sports Park. Visit www.swampbuggy.com. The Chamber Executive Club will meet Wednesday, March 23rd at 7:30 am at the Old Cypress Country Club. John B. Jung, Jr., Senior Managing Director at BB&T Capital Markets will be sharing market insights and observations with the Executive Club. Register at www. napleschamber.org.�� õ Visit Us Online at www.napleschamber.org I Business Currents I MARCH 2011 41 42 MARCH 2011 I Business Currents I Visit Us Online at www.napleschamber.org Transitions HALL AVAILABE FOR RENTAL ! Who’s Who in the Business Community The David Lawrence Center installed the following new officers: Edward Sheridan, President; John Gast, , VP; Pablo X. Veintimilla as Treasurer; Catherine Fay, Secretary. Planning a party, fundraiser or special occassion? Call us! Our hall boasts the largest dance floor in SW Florida! Juan D. Bendeck has joined the partnership at Hahn Loeser & Parks LLP. (239) 774-2701 Riverchase Dermatology and Cosmetic Surgery announces the addition of Daniel I. Wasserman, MD, FAAD to their list of providers offering. John Pollock, CIC, has been promoted to BB&T Insurance Services’ regional agency manager for Florida. Markham Norton Mosteller Wright & Company, P.A. announces Karen Mosteller has accepted a seat on the advisory board of the Small Business Development Center at FGCU. Jonathan M. Frantz, MD, FACS of Florida Eye Health and Suncoast Surgery Center has been selected for the 2011 Best of Fort Myers Award in the Ambulatory Surgical Center category. Markham Norton Mosteller Wright & Company, P.A. announces Carol Stephens joined the firm as an Administrative Assistant. Gulfshore Insurance Inc., announces Tyler Caron, Marketing Representative, has been certified as a Construction Risk and Insurance Specialist (CRIS). Virtually Yours Christine Citrano of John R. Wood REALTORS Inc. was awarded the esteemed Certified International Property Specialist (CIPS) designation. Stefanie Kincaid-Tucker, HR Manager for Conditioned Air Corporation of Naples recently earned certification as a Professional in Human Resources (PHR). The City of Naples Airport Authority appointed Edith Scott “Scottie” Yeager and Bob Erbstein to its Noise Compatibility Committee for a four-year term. Premier Sotheby’s International Realty announces Michelle BurkePhillips joined as Managing Broker for the firm’s Gallery office. With server virtualization, your business can run leaner and meaner because you’ll have less equipment to worry about. At the heart of this technology infrastructure is eliminating as many servers as possible while still maintaining the level of IT that you need. That means decreased costs, less power consumption, and reduced overall IT management. Contact us live for all the virtual details. Josie Presar has joined Wegman Design Group as a senior designer. IBERIABANK announced Karen Shawdee and Anita Tynski have recently been promoted to Commercial Relationship Managers. õ Better technologies. Better Business. 239.643.1888 • CRS-TC.com CRST 4329 March 2011 NCBC.indd 1 2/2/11 2:38:09 PM Visit Us Online at www.napleschamber.org I Business Currents I MARCH 2011 43 Chamber Calendar of Events .................................................................................................. Thursday, March 3rd Protect Your Business – Fraud Prevention Workshop 9:00 am to 3:00 pm Co-Sponsored with the Collier County Sheriff’s Office Location: Professional Development Center 615 3rd Avenue S. Topics covered will include identity theft, anti fraud techniques, counterfeiting, and E-Crime prevention. Complimentary program, includes light lunch Reservation mandatory .......................................................................................... Thursday, March 3rd Accelerated Networking Luncheon 11:30 am to 1:15 pm Location: Bajio Mexican Grill 2355 Vanderbilt Beach Road (Vanderbilt Galleria/Corner Vanderbilt & Airport) Members Only. Register by March 2nd $15 Pre-Registration/$25.00 Walk-In (No Exceptions) Walk-Ins are NOT guaranteed a seat! ......................................................................................... March 2011 and catered refreshments. Kate Spade will join in the special evening to be held under the stars as well as in the shops. Complimentary for Executive Club members. ........................................................................................... Saturday, March 12th Simple Steps Session 5 – Funding Your Business 9:00 am to 12:00 pm Co-Sponsored with SCORE Naples Location: The Chamber Building 2nd Floor/Leadership Collier Foundation Room This final workshop will focus on how to finance your business concept and the feasibility of financing opportunities – both traditional sources of funds and some less commonly known. Our coaches will work with you in personal group activities to assist in reaching a decision about the feasibility of your business planning and to understand the next steps that are necessary to move ahead. $39.50 Call (239) 430-0081 to register Thursday, March 3rd CIVIC Wine & Cheese Event 5:00 pm to 7:00 pm Location: The Chamber Building 2nd Floor/Leadership Collier Foundation Room Speaker: Consul General of Germany, Eva Countess Kendeffy Program: German Reunification - the 20th Anniversary $5 ......................................................................................... Saturday, March 5th Simple Steps Session 4 – Financial Projections 9:00 am to 12:00 pm Co-Sponsored with SCORE Naples Location: The Chamber Building 2nd Floor/Leadership Collier Foundation Room This workshop allows you to utilize the data developed in Sessions 2 and 3 to develop financial projections and ratios and build a financial model. This will help you match your business concept with personal income goals, gain a better understanding of the risk and rewards, identify start-up costs, on-going expenses, and funds needed to finance the business. You will learn how to develop an income and cash flow statement, balance sheet, break even analysis, and key financial ratios. $39.50 Call (239) 430-0081 to register ......................................................................................... Thursday, March 10th Executive Club Mixer 5:30 pm to 7:30 pm Location: Brooks Brothers, Waterside Shops This premier retail Chamber Executive Club member will host a special evening of networking, discounts, Wednesday, March 16th Wake Up Naples 7:30 am Sponsored by Youth Haven Location: The Hilton Naples 5111 Tamiami Trail N. Program: Leadership Florida Survey Results $20 in advance/$25 at the door and non members Wednesday, March 23rd Executive Club Breakfast 8:00 am Sponsored by BB&T Location: Old Cypress Country Club Special Guest speaker Mr. John B. Jung, Sr. Managing Director, Market and Integration for BB&T. Mr. Jung will offer a valuable national perspective on the market, direct from Washington. Complimentary for Executive Club Members. Pre-registration required ........................................................................................... Saturday, March 26th Time Management 9:00 am to 12:00 pm Co-Sponsored with SCORE Naples Location: The Chamber Building 2nd Floor/Leadership Collier Foundation Room Time once wasted is gone for good. Be more productive both at work and at home. We will discuss various strategies and learn some tricks to improve efficiency. Learn how to better 44 MARCH 2011 I Business Currents I Visit Us Online at www.napleschamber.org March/April 2011................................................................................ Chamber Calendar of Events manage this scarce resource through better control of the elements within your universe: the physical, environmental, behavioral, as well better use of today’s technology. $35 ................................................................................ Tuesday, March 29th (yes, Tuesday - it’s not a typo) 5:30 pm to 7:30 pm Location: Stock Development 2647 Professional Circle $5 in advance/$10 at the door/$25 non members ................................................................................ Tuesday, March 22nd CIVIC Wine & Cheese Event 5:00 pm to 7:00 pm Location: The Chamber Building 2nd Floor/Leadership Collier Foundation Room Program: Ambassador Vincent Obsitnik Discussion The Slovak Republic: Its Government, Politics, Economy and Developmental Challenges $5 ................................................................................ Thursday, April 7th Accelerated Networking Luncheon Wednesday, April 20th Wake Up Naples- The Chamber Annual Meeting 7:30 am Location: The Hilton Naples Sponsored by CRS Technology Consultants Presentation on “The State of the Chamber” as well as special awards to our outstanding members! $20 in advance/$25 at the door and non members ............................................................................. Thursday, April 21st Business After 5 5:30 pm to 7:30 pm Location: AZN Restaurant at the Mercato $5 in advance/$10 at the door/$25 non members 11:30 am to 1:15 pm Location: McCormick & Schmick’s 9114 Strada Place (Mercato) Members Only. Register by April 6th. $15 Pre-Registration/$25.00 Walk-In (No Exceptions) Walk-Ins are NOT guaranteed a seat! ................................................................................ Wednesday, April 13th Chamber Membership Drive 8:00 am to 4:00 pm An exciting one day event as we call on non member businesses in our community to present the many benefits of Chamber membership. Help us fulfill our mission to make Collier County the best place in America to live and work! Details to come. ................................................................................ Tuesday, April 19th CIVIC Wine & Cheese Event Calendar of Events Business After 5 Speaker: Colin Barr, Chair of History Department, Ave Maria University Program: Healing the Celtic Tiger- An analysis of the new Irish Government and its plans to navigate the troubled waters of IMF/EU oversight. $5 ............................................................................. 5:00 pm to 7:00 pm Location: The Chamber Building 2nd Floor/Leadership Collier Foundation Room Register for all events at www.napleschamber.org Visit Us Online at www.napleschamber.org I Business Currents I MARCH 2011 45 Clockwise from the upper left corner: Yung, Ayers, Richter, Powers 2ND ANNUAL MERCATO F I N E A RT S F E S T I VA L MARCH 5-6, 2011 MERCATO SHOPPING CENTER Vanderbilt Beach Road and US 41, Naples Left to right: Wierzalis, Garcia, Clemente, Pacsuta 23rd annual Downtown Naples F e s t i va l of t h e A rts March 26-27, 2011 Fifth Avenue South (Downtown Naples) Festivals Hosted By Festivals Sponsored By Title Sponsor Cooperative effort funded in part by Collier County Tourist Development Tax sNAPLESARTORG 46 MARCH 2011 I Business Currents I Visit Us Online at www.napleschamber.org Visit Us Online at www.napleschamber.org I Business Currents I MARCH 2011 47 SAFE STRONG SECURE THAT’S ON US TIB Bank is stronger than ever! Through an investment of capital from North American Financial Holdings (NAFH), TIB has now become part of the new, dynamic and ever growing family of NAFH banks. And, because of this investment, TIB is one of the safest, strongest and most secure banks in Florida. Stop by and you will see the same friendly faces who’ve served you in the past, the same name above the door and you’ll receive the same great service that you’ve grown to expect. TIB Bank is safe, strong and secure. Now more than ever, you can Bank On Us to help you realize your financial dreams. ON US Banking • wealth management • Trust Services 800.233.6330 | www.tibbank.com FlorIdA KEyS | HomESTEAd | SouTHwEST FlorIdA 48 MARCH 2011 I Business Currents I Visit Us Online at www.napleschamber.org