Southwest Florida Business Workforce Guide

Transcription

Southwest Florida
Business
Workforce Guide
Our comprehensive resource
for programs and services
offered by CareerSource
Southwest Florida and our
regional education and
economic development
partners to assist businesses
address their recruitment,
training and retention
challenges.
Collier
Charlotte
Glades
Hendry
Lee
www.careersourcesouthwestflorida.com
(Charlotte, Collier, Glades, Hendry and Lee Counties)
Workforce issues are a primary concern for businesses of all sizes. Recruiting, training and retaining
a workforce can be challenging, however there are resources available.
We created this publication as the indispensable resource for our business partners, to direct you to
the programs and services offered by CareerSource Southwest Florida and our regional partners.
We encourage you to submit additions and modifications.
Please email your suggestions and comments to [email protected].
Table of Contents
Workforce Initiatives
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Southwest Florida Workforce Development
Board, Inc.
CareerSource Southwest Florida,
Business Services
o Family Relocation Assistance
Program (FRAP)
o Finding Qualified Employees
o Professional Career Network
Destination Graduation
The Alliance of Educational Leaders
Education and Training Resources
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Southwest Florida Economic Development
Resources
Employee Recruitment Strategies
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Demographic and Labor Market Information
Resources
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Apprenticeship Opportunities
Colleges and Universities
Technical, Vocational & Career Schools
Career Academies
Training Incentives
o Customized Training
o Internship Program
o On-The-Job-Training
o Incumbent Worker Training Program
o Quick Response Training Program
Southwest Florida Demographic Trends
Industry Workforce Data
o Quarterly Census of Employment
and Wages (QCEW)
o Current Employment Statistics
(CES) Data
Occupational Workforce Data
o Occupational Employment Statistics
and Wages (OES)
o Employment Projections
Reemployment Data
o Local Area Unemployment Statistics
(LAUS)
Finding Employees
Hiring Incentives for Entry-Level Employees
Recruitment Resources - CSSWF
Internet Recruitment Websites
Employee Retention Strategies
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Employee Retention
Ageism and the Retention of High
Performers
Barriers Facing Entry-Level Employees
Human Resources Associations
An Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities. All voice
telephone numbers on this document may be reached by persons using TTY/TDD equipment via the Florida Relay Service at 711.
Southwest Florida Business Workforce Guide October 2014 Call us toll free: 1-800-557-3242
Workforce Initiatives
Section Overview: This section provides a brief
overview of the primary workforce initiative partners and
defines the services of each.
• Southwest Florida Workforce Development Board, Inc.
• CareerSource Southwest Florida, Business Services
o Family Relocation Assistance Program
o Finding Qualified Employees
o Professional Career Network
• Destination Graduation
• The Alliance of Educational Leaders
CareerSource Southwest Florida is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon
request to individuals with disabilities.
All voice telephone numbers on this website may be reached by persons using TTY/TDD equipment via the Florida Relay
Service at 711.
©2014 CareerSource Southwest Florida. All Rights Reserved.
www.CarreerSourceSouthwestFlorida.com
WORKFORCE INITIATIVES
Southwest Florida Workforce Development Board, Inc.
The Southwest Florida Workforce Development
Board, Inc., d.b.a. CareerSource Southwest
Florida, serves the workforce development
initiatives in the five-county region of Charlotte,
Collier, Glades, Hendry, and Lee.
Website: careersourcesouthwestflorida.com
9530 Marketplace Road, Suite 104
Fort Myers, FL 33912
Phone: 239.225.2500 or
866.992.8463
Florida Relay 711
Workforce development boards are tasked with
administering state and federal funding
designated for employment and training services
for individuals and new or expanding
businesses.
Businesses can take advantage of the no-cost
services available by posting job openings, and
allowing Career Development Professionals to
screen and refer potential candidates.
Workforce board members represent a balance
among private sector businesses (51%),
organized labor, and public institutions, including
government, education, and community
services.
CSSWF connects businesses and job seekers
through an online job matching system called
Employ Florida Marketplace.
Career Development Professionals at CSSWF
assist individuals and businesses in identifying
cost-saving employment programs that can
provide tax credits, employee bonding, on-the-job
training, skill gap education, and more. Our
career center locations and contact information,
as well as an overview of our services and
programs, can be found on our website.
CareerSource Southwest Florida (CSSWF)
delivers a variety of employment and training
programs through a network of full-service
centers in Port Charlotte, Immokalee, Naples,
Clewiston, and Fort Myers with satellite offices in
Cape Coral and LaBelle.
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CSSWF is a work-first initiative, which
means getting someone a job is the first
and main priority. Sometimes all that is
necessary is a job lead, an updated
résumé, or access to computers to search
for jobs.
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On occasion, occupational skills training is
necessary to obtain employment, but all
the programs have the specific goal of
getting people back to work.
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At the centers, individuals can take
advantage of employability skills
workshops designed to assist them in
returning to, or competitively remaining in,
the workforce.
Southwest Florida Business Workforce Guide Resources
On-site recruitment facilities, information and
other services are available:
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Executive Search
Family Relocation Assistance
Industry Surveys
Labor Market Information
Professional Career Network
October 2014 WORKFORCE INITIATIVES
CareerSource Southwest Florida – Business Services
CSSWF provides a network of resources to
assist businesses in recruiting, training and
retaining a skilled workforce.
Website: careersourcesouthwestflorida.com
Business Services
4150 Ford Street Ext., Suite 110
Phone: 239.931.8282
Email:
[email protected]
The Business Services Team functions as an
intermediary that brings together businesses,
training providers and the network of local
community-based organizations. Businesses
may receive valuable assistance in applying for
tax credits, as well as, gain access to a new
source of job applicants.
Professional Career Network
The Professional Career Network (PCN) offers
career transition services to professionals through
networking, workshops, business partnerships
and job referrals.
Family Relocation Assistance Program
Relocating professionals often have a spouse or
partner who may also be seeking high-skill,
higher-wage job opportunities. Our family
relocation assistance program offers resources
which provide advantages for the discovery of
job opportunities throughout Southwest Florida.
Services offered are:
 Career counseling
 Career opportunities
 Job referrals
 Network and career support
 Resume critiques
 Seminars and workshops
The network provides an opportunity for
professionals from various industries to exchange
contacts, experiences and referrals. The 12-hour training is offered at no-cost to
professionals who meet the criteria for
participation. Training covers the following topics:
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Finding Qualified Employees
The following services are available to
businesses at no-cost:
 Recruitment
 Job matching
 Applicant pre-screening
 Referrals to positions
 ProveIt! software assessment
 Job fairs – Hiring events
 Private interviewing facilities
 Employee training facilities
Southwest Florida Business Workforce Guide 
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Defining career goals and values.
Taking inventory of one’s skills.
Learning creative job searching tips and
resources that produce successful results.
Realizing the power of networking.
Discovering the hidden job market and
finding out how to penetrate it.
Developing an effective personal
“infomercial” aka elevator speech.
Writing winning cover letters and
developing creative resumes.
Acquiring successful interviewing skills
and effective techniques.
Achieving salary negotiating strategies and
successful tactics.
October 2014 WORKFORCE INITIATIVES
(Charlotte, Collier, Glades, Hendry and Lee Counties) Destination Graduation
Destination Graduation, designed as a workforce
development, education, and employer
partnership, is a comprehensive mentoring and
academic intervention program designed for high
school students who are unmotivated or
unsuccessful. Students are selected for the
program when identified as high school students
seriously at risk of dropping out based on criteria
such as: low basic skill scores; retained in grade;
low FCAT scores; involvement with the judicial
system; high absenteeism, absent parental
influence and failing grades. The project takes a
holistic approach in design providing academic,
character and workplace readiness
development. Our goal for the student is not only
to graduate, but do so prepared for post-secondary
education and/or to enter the workforce
successfully.
Community businesses’ participation includes
career day presentations as well as paid and
unpaid work experiences in addition to regular
employment.
Website: CareerSource Southwest Florida
Phone: 239.225.2500 or
866.992.8463
Florida Relay 711
The Southwest Florida Workforce Development
Board, Inc. (SFWDB) partnered with the School
District of Lee County and community businesses in
2010 on a pilot demonstration project for high
school students at Cape Coral and Dunbar High
Schools. The project was designed to provide
Workforce Investment Act (WIA) services, such as
mentoring, academic enrichment, work readiness
and other workforce development services to a
selected number of students. The desired end
results are to help keep students in school and help
increase the high school graduation rate.
This Southwest Florida program is unique in the
state of Florida and is expanding to more and more
schools every year.
Destination Graduation takes students through
workshops to help get their grades up, learn job
skills, and even sets them up with employment.
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The program provides work-readiness training,
one-on-one mentoring, individualized academic
assistance, and incentives to attend school
regularly, improve grades and graduate.
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Students learn about the world of work through
summer employment which provides meaningful
work experiences to help students acquire the skills
necessary to look for, obtain, and retain a job. The
work experience activity provides career exploration
in various industries and helps students with career
choices. Students earn an hourly stipend during
their summer employment.
Southwest Florida Business Workforce Guide 171 at-risk students have graduated since
the program inception resulting in a 94%
graduation rate.
Of the graduates this year, 62% are
attending college, 8% are starting technical
training, 10% are joining the military, and
20% are working full-time.
Destination Graduation has grown from two
schools in one county to fifteen schools in
our five county region currently serving over
300 students.
Young people are the fabric of this country’s
progress and future economy and SFWDB focuses
on providing youth with the work readiness skills
and preparation they’ll need to compete in the local
and global job market. October 2014 WORKFORCE INITIATIVES
The Alliance of Educational Leaders
The Alliance of Educational Leaders was
founded in 1999 to provide communication
and collaboration among the area’s public
and private regionally accredited PreK-20
educational institutions. The Alliance is a
partnership with the Workforce
Development Board.
Website: www.swfleducation.com
Phone: 239.225.2500
There are many opportunities for business
leaders to participate in the educational
system in the Region. Please contact the
Alliance for additional information.
Alliance Members
Superintendents of Public School Districts:
 Charlotte County
 Collier County
 Glades County
 Hendry County
 Lee County
Goals
 Improve Regional Academic
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Presidents of Colleges and Universities:
 Florida Gulf Coast University
 Florida Southwestern State College
 Hodges University
 Barry University
 Keiser University
 Nova Southeastern University
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Challenges
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Initiatives
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Region of Innovation: the Alliance is
pursuing legislative exemptions from
specific State rules and regulation to
allow the implementation of a
regional accountability plan including
learning standards, assessments
and instructional excellence
NISL: as part of the Region of
Innovation, the Alliance’s regional
commitment to the National Institute
of School Leadership (NISL) will
develop 21st Century skilled and
knowledgeable leadership
Articulations and Partnerships: the
Alliance is committed to expanding
agreements between institutions and
with the regional community (e.g.,
Workforce Now)
Southwest Florida Business Workforce Guide Performance
Increase STEM Focus (Science,
Technology, Engineering & Math)
Strengthen Education & Business
Connection
Focus on Teacher Development
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Lack of steadfast, research-based
State strategic plan (curriculum
standards, assessment of students
and teachers, e.g.)
Disconnect between the goals of
business and the Federal/State
Departments of Education
Alignment between K-12 standards
and college readiness criteria
Ability and means to fund innovation
and technology
Resources to provide professional
development for all instructional
leaders so students graduate with
21st Century skills
Capacity to serve the under-served
well
October 2014 ECONOMIC DEVELOPMENT RESOURCES
Southwest Florida Economic Development
Offices work toward improving the business
environment, retain and encourage the
expansion of existing businesses, and attract
new and diversified employment to the area.
Charlotte County Economic Development
They focus on increasing the number of
company expansions, providing business
information and referrals to local companies,
and maintaining an early warning system for
key business climate issues. In addition they
disseminate information and facilitate
meetings with government agencies that can
provide assistance to local businesses.
Greater Naples Chamber of Commerce
18501 Murdock Circle, Suite 302
Port Charlotte, FL 33948
Phone: 941.764.4941
Website: www.floridasinnovationcoast.com
2390 Tamiami Trail North, Suite 210
Naples, FL 34103 Phone: (239) 262-6376
Website: www.napleschamber.org
Glades County Economic
Development Council, Inc.
998 South US Highway 27
Moore Haven, FL 33471
Phone: 863.946.0300
Website: www.gladescountyedc.com
Hendry County Economic
Development Council
644 South Main Street
LaBelle, FL 33935
Phone: 863.675.6007
Website: www.hendryedc.com
Fort Myers Regional Partnership
Lee County Economic
Development Office
2201 Second Street, Suite 500
Phone: 239.338.3161
Website: www.leecountybusiness.com
Southwest Florida Economic
Development Alliance
Phone: 844.707.7935
Website: www.swfleda.com
Demographic and Labor Market Information Resources
Section Overview: This section focuses on
demographic and labor market information. Current
demographic trends are outlined at the national, state,
regional, and local levels. The resource section is a
quick reference outlining where you can go to get
current demographic and labor market information to
assist with business planning.
• Southwest Florida Demographic Trends
• Industry Workforce Data
o Quarterly Census of Employment and Wages (QCEW)
o Current Employment Statistics (CES) Data
• Occupational Workforce Data
o Occupational Employment Statistics and Wages (OES)
o Employment Projections
• Reemployment Data
o Local Area Unemployment Statistics (LAUS)
Service at 711.
DEMOGRAPHIC AND LABOR MARKET
INFORMATION RESOURCES
Southwest Florida Demographic Trends
Five-County Region
Population Growth
Southwest Florida includes the three coastal
counties of Charlotte, Collier and Lee, plus
the two rural counties of Glades and
Hendry.
The Region is once again growing although
at a slower rate than in the past. From 2000
to 2010, Lee County’s population grew 40%.
The University of Florida Bureau of
Economic and Business Research (BEBR)
most current projection is a 23% growth
from 2010-2020.
Population Growth by County
Charlotte
Collier
Glades
Hendry
Lee
2000-2010
13%
28%
22%
8%
40%
2010-2020
9%
18%
5%
0%
23%
Southwest Florida Age Distribution
100,000
Population
90,000
80,000
70,000
60,000
50,000
40,000
30,000
20,000
10,000
0
Population
A little over half of the region’s population
resides in Lee County with the other four
counties comprising the balance.
Southwest Florida Population …
Lee
54%
Charlotte
14%
Collier
28%
Source: US Census 2010
More regional labor market information is
available from the following sites:
Glades Hendry
1%
3%
www.swfleda.com (Economic Development Alliance)
www.swfrpc.org (Regional Planning Council)
www.fgcu.edu/cob/reri (Regional Economic Inst.)
Source: BEBR
Southwest Florida Business Workforce Guide October 2014 DEMOGRAPHIC AND LABOR MARKET
Quarterly Census of Employment and Wages (QCEW)
The Quarterly Census of Employment and Wages (QCEW) program collects the number of
businesses, monthly employment, average employment, total wages and average wages by the
North American Industry Classification System (NAICS). Sample QCEW data headings appear
below. For other search options or the most up-to date information, visit:
http://floridajobs.org/labor-market-information/data-center/statistical-programs/quarterly-censusof-employment-and-wages
Current Employment Statistics (CES) Data
Current Employment Statistics (CES) data shows changes in employment by industry sector.
A sample of the data headings appear below. To view these search options or the most up-to
date information, visit:
http://freida.labormarketinfo.com/analyzer/cesnaics.asp?quicksearch=True&cat=HST_EMP_WA
GE_IND&session=INDCES&subsession=99&areaname=&codelength=&setvar=True
Occupational Employment Statistics and Wages (OES)
The Occupational Employment Statistics and Wages (OES) program produces employment and
wage estimates for over 800 occupations. Reports can be generated statewide or by
Metropolitan Statistical Areas (MSAs). A sample of the data headings appear below. For
search options or the most up-to date information, visit:
http://floridajobs.org/labor-market-information/data-center/statistical-programs/occupationalemployment-statistics-and-wages
Southwest Florida Business Workforce Guide October 2014 DEMOGRAPHIC AND LABOR MARKET
Employment Projections
Employment Projections are forecasts of future employment for industries and occupations in
Florida. A sample of the Southwest Florida Region (Workforce Region 24) Employment
Projections appears below. For search options or the most up-to date information, visit:
http://floridajobs.org/labor-market-information/data-center/statistical-programs/employmentprojections
Local Area Unemployment Statistics (LAUS)
The Local Area Unemployment Statistics (LAUS) produces estimates of civilian labor force, total
employment, unemployment and unemployment rates by place of residence. Sample LAUS
data headings appear below. For search options or the most up-to date information, visit:
http://floridajobs.org/labor-market-information/data-center/statistical-programs/local-areaunemployment-statistics
Source: Florida Department of Economic Opportunity/Labor Market Information
http://floridajobs.org/labor-market-information/data-center/statistical-programs
Education and Training Resources
Section Overview: Many education and training
organizations provide career development services that
assist businesses to link with students interested in
employment opportunities. This section includes
information on Apprenticeship Opportunities, Colleges
and Universities (both public and private), and
Technical, Vocational and Career Schools. Career
Academies are offered through each of the individual
school districts, and Customized Training, Internships,
and On-The-Job Training through CareerSource
Southwest Florida. Other training programs are
sponsored by CareerSource Florida at the state level.
• Apprenticeship Opportunities
• Colleges and Universities
• Technical, Vocational & Career Schools
• Career Academies
• Training Incentives
o Customized Training
o Internship Program
o On-The-Job-Training
o Incumbent Worker Training Program
o Quick Response Training Program
EDUCATION AND TRAINING RESOURCES
Apprenticeship Opportunities
Website: www.tcaafl.com
Donna J. Beasley Tri-County
Apprenticeship Academy
13830 Jetport Commerce Pkwy., Suite 5
Phone: 239.225.0995
A registered apprenticeship program is a
structured training program that combines
classroom related instruction and on-the-job
training in which paid employees can
acquire the practical and technical training
in the field of their choice. Apprenticeship
programs are industry driven career training
programs. Each industry determines the
skills they need from their employees and
that is how the programs are designed and
how the curriculum is taught in the
classroom.
Apprenticeships are offered in the following
areas of training:
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Electrical
Fire sprinkler installation
HVAC installation and service
Plumbing
Pipefitting
Sheet metal
Apprenticeship can run from one to six
years depending on the program. Each
apprentice works under the direction of a
journeyman in their field of interest to
acquire the skills needed to perform the
work of the trade. Throughout the program
the apprentice will develop work ethics and
responsibility for their work and
performance on the job as well as in the
classroom.
Each apprentice who successfully
completes the program will gain the skills
and knowledge needed to increase their
employability in the workforce.
Apprenticeship graduates will have the
experience and knowledge necessary to
acquire a journeyman-level certification in
their field, and most of our graduates have
gone on to earn their Florida journeyman's
certificates.
Reference:
What is registered apprenticeship? (n.d.)
Retrieved September 2, 2014, from
www.tcaafl.com/about.html
Southwest Florida Business Workforce Guide October 2014 EDUCATION AND TRAINING RESOURCES
Ave Maria University
A Catholic university located in Southwest
Florida accredited by the Southern
Association of Colleges and Schools
Commission on Colleges to award
baccalaureate, master, and doctoral
degrees.
Website: www.avemaria.edu
5050 Ave Maria Blvd.
Ave Maria, Florida 34142
Phone: 239.280.2500
The university offers 29 majors, including
programs in business, administration and
psychology.
--------------------------------------------------------------------------------------------------------------------Website: www.barry.edu
Barry University
A Catholic university founded in 1940 by the
Adrian Dominican Sister with many
locations throughout Florida.
12381 S. Cleveland Avenue, Suite 502
Phone: 239.278.3041 or
800.756.6000 ext.3900
The university offers bachelor and master
degrees. There are academic programs
designed for the working adult learner
through the School of Professional and
Adult Education (PACE):
--------------------------------------------------------------------------------------------------------------------Website: www.fgcu.edu
Florida Gulf Coast University (FGCU)
FGCU, a member of the State University
system of Florida, is a comprehensive
university created to address the
educational needs of the rapidly growing
Southwest Florida population.
10501 FGCU Boulevard South
Phone: 239.590.1000 or
800.590.3428
FGCU offers certificate programs, bachelor
and master degrees.
FGCU, Lutgert College of Business,
Center for Leadership & Innovation
(CLI)
CLI is an integral part of the College
of Business delivering the region’s premier
executive and technology education
programs and providing a focal point for
applied, consultative research in support
of the business community of Southwest
Florida.
Website: www.cli.fgcu.edu
Lutgert Hall, 4th Floor
10501 FGCU Boulevard South
Phone: 239-590-7308
October 2014
Florida SouthWestern State College
(FSW)
FSW is a member of the Florida State
College system. They are the catalyst in
the region for creating an innovative
education system which provides accessible
educational pathways that prepare students
to be enlightened and productive citizens.
FSC offers certificate programs, associate
in arts, associate in science, and bachelor
degrees.
FSW Continuing Education
(non-credit)
These courses are offered in various forms
such as continuing education, professional
development, certification, and corporate
training.
They are presented by credentialed and/or
subject area experts in four academic
schools.
Website: www.fsw.edu
Lee Campus-Thomas Edison Campus
8099 College Parkway
Phone: 239.489.9300
Charlotte Campus
26300 Airport Road
Punta Gorda, FL 33950
Phone: 941.637.5629
Collier Campus
7505 Grand Lely Drive
Naples, FL 34113
Phone: 239.732.3700
Hendry/Glades Center
1092 E. Cowboy Way
Labelle, FL 33935
Phone: 863.674.0408
FSW Online
[email protected]
Phone: 239.432.6782
--------------------------------------------------------------------------------------------------------------------Website: www.hodges.edu
Hodges University
Hodges University, a private university, is
accredited by the Southern Association of
Colleges and Schools Commission on
Colleges. Hodges believes in flexible class
scheduling, allowing students to attend
weekly classes that suit their busy lifestyles.
The University also meets the needs of
today’s students by offering a wide variety
of academic delivery methods and student
services, both on campus and in the online
learning arena.
Hodges offers certificates, associate,
bachelor, master degrees.
Collier Campus
2655 Northbrooke Drive
Naples, FL 34119
Phone: 800.466.8017
Lee Campus
4501 Colonial Boulevard
Phone: 800.466.0019
Hodges Professional Development Center
Website: www.hodges.edu/PDC
PDC provides continuing education
opportunities on lifelong learning.
October 2014
Keiser University
Keiser University is a regionally accredited
private career university that provides
educational programs at the undergraduate
and graduate levels for a diverse student
body in traditional, nontraditional and online
delivery formats.
Website: www.keiseruniversity.edu
9100 Forum Corporate Parkway
Phone: 239.277.1336
Keiser offers associate, bachelor and
master degrees.
--------------------------------------------------------------------------------------------------------------------Nova Southeastern University
Nova Southeastern University, a private,
not-for-profit institution, offers a diverse
array of innovative academic programs to
meet the needs of the community.
Website:
www.nova.edu/campuses/fortmyers
3650 Colonial Court
Phone: 239.274.6070
or 800.541.6682
Nova offers bachelor, master and doctoral
degrees.
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Rasmussen College
Rasmussen College is accredited by the
Higher Learning Commission and a member
of the North Central Association of Colleges
and Schools.
Website:
www.rasmussen.edu/locations/florida/fortmyers-tour
9160 Forum Corporate Parkway, Suite 100
Phone: 239.477.2100
Rasmussen offers certificates, associate,
and bachelor degrees.
October 2014
Southern Technical College
Website: www.southerntech.edu
At Southern Technical College, the career
education programs are designed to help
students reach career goals – whatever
they may be. Gain real-world skills in the
on-campus and online courses.
Charlotte Campus
950 Tamiami Trail, Suite 109
Phone: 941.391.8888
Southern Technical College offers
certificates, associate, and bachelor
degrees.
Lee Campuses
1685 Medical Lane
Phone: 239.689.2000
24311 Walden Center Drive, Suite 101
Bonita Springs, FL 34134
Phone: 239.221.7249
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Southwest Florida College
Website: www.swfc.edu
Southwest Florida College is joining the
Southern Technical College family.
SWFC.edu will be consolidating with
SouthernTech.edu in the coming weeks.
Charlotte Campus
950 Tamiami Trail, Suite. 109
Phone: 941.391.8888
Lee Campuses
1685 Medical Lane
Phone: 239.689.2000
24311 Walden Center Drive, Suite 101
Phone: 239.221.7249
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Wolford College
Website: www.wolford.edu
Wolford College offers a 28 month
curriculum leading to a Master's Degree in
Nurse Anesthesia with a full scope of nurse
anesthesia practice.
1336 Creeekside Boulevard, Suite 2
Naples, FL 34108
Phone: 239.513.1135
October 2014
Technical, Vocational and Career Schools
Bonita Springs School. Inc.
Website: www.bonitaspringscareers.com Bonita Springs School has classes in the
technical trades of massage therapy,
cosmetology, and fitness training.
10915 Bonita Beach Road, S.E., #2111
Bonita Springs. FL 34135
Phone: 239.495.0714
--------------------------------------------------------------------------------------------------------------------Website: www.capecoraltech.edu
Cape Coral Institute of Technology
Cape Coral Institute of Technology, part of
the Lee County Public Schools, is an
accredited technical center.
360 Santa Barbara Blvd. N
Cape Coral, FL 33993
Phone: 239.574.4440
The Institute offers career training programs
in a wide variety of occupational clusters.
------------------------------------------------------------------------------------------------------------------------------Website: www.charlottetechcenter.net
Charlotte Technical Center
Charlotte Technical Center, part of the
Charlotte County School system, prepares
students to enter, advance and succeed in
the workplace.
18150 Murdock Circle
Phone: 941.255.7500
The Center offers certificate programs.
------------------------------------------------------------------------------------------------------------------------------Website: www.cozmo.edu
Cozmo Beauty School
Cozmo is a school and salon offering
classes for successful licensures in the
cosmology arts, sciences and related fields.
10347 Bonita Beach Road, Unit 103
Phone: 239.495.1810
--------------------------------------------------------------------------------------------------------------------Website: www.datsflorida.com
DATS of Florida, Inc. – Fort Myers
DATS is a private dental assistant training
facility. The curriculum consists of 18 highly
integrated learning sessions conducted over
a 9 week span. The dental office is the
classroom.
or
www.dats.net - Fort Myers
7011 Cypress Terrace, Suite. 101
Phone: 866.404.6444
October 2014
Express Training Services
Express Training Services is a
comprehensive private school offering
certificate and non-certificate courses in the
healthcare fields.
Website:
www.expresstrainingservices.com
1469 Colonial Boulevard, Unit 202
Phone: 239.278.3800
------------------------------------------------------------------------------------------------------------------------------Website: www.florida-academy.edu
Florida Academy
The Academy offers professional career
programs in cosmetology, HVAC, massage,
nail technician, and skin care.
Phone: 239.489.2282
800.324.9543
------------------------------------------------------------------------------------------------------------------------------Website: www.fortmyerstech.edu
Fort Myers Institute of Technology
(FMIT)
FMIT is a public postsecondary career and
technical education center, part of the Lee
County Public Schools, serving Lee County,
as well as the surrounding counties of
Hendry, Glades, Collier, and Charlotte.
3800 Michigan Avenue
Phone: 239.334.4544
The Institute offers over 25 career training
programs in a wide variety of occupational
clusters
------------------------------------------------------------------------------------------------------------------------------Gulf Coast Academy
Website: Not available
An approved provider of training courses for
laser and hair removal.
3359 Woods Edge Circle, #103
Phone: 239.565.4454
------------------------------------------------------------------------------------------------------------------------------Website: www.heritage-education.com
Heritage Institute
Heritage Institute offers seven schools of
career training designed to prepare students
to be ready to start a new career as quickly
as possible.
6630 Orion Drive, Suite. 202
Phone: 239.936-5822
October 2014
Horizon Healthcare Institute
Horizon Healthcare Institute offers careerfocused certifications and diplomas that
meet the challenges of healthcare by
teaching students specific skills that are
currently sought by employers. This way,
students are prepared for the workplace
right out of school or gain additional
expertise to help them progress in their
current occupations.
Website: www.horizontechinstitute.com
1032 Tamiami Trail, Unit 3
Phone: 941.889.7506
4048 Evans Avenue, Suite 301
Phone: 239.939.1992
------------------------------------------------------------------------------------------------------------------------------Website: www.hotrocknailsandacademy.com
Hot Rock Nails Academy
Hot Rock Nails and Academy is a beauty
school that specializes in nail technology.
8890 Salrose Lane, Suite 108
Phone: 239.691.7663
2120 Santa Barbara Boulevard
Phone: 239.691.7663
------------------------------------------------------------------------------------------------------------------------------Website: www.itech.edu Immokalee Technical Center (iTECH)
iTECH is the newest technical training
center in Florida and part of the Collier
County public schools. The focus is on state
of the art career and technical education
programs for high school students and
adults.
508 North 9th Street
Immokalee, FL 34142
Phone: 239.658.7080
The Center offers over 19 programs
including vocational and industry
certificates.
------------------------------------------------------------------------------------------------------------------------------Website: www.iatctraining.com
International Academy Training
Center, Inc. (IATC)
IATC offers programs in the field of
healthcare. All classes are conducted in a
hospital setting.
2675 Winkler Avenue, Suite 140
Phone: 239.243.8724
October 2014
ITT Technical Institute
The ITT Technical Institutes are a leading
private college system focused on
technology-oriented programs of study.
Website: www.itt-tech.edu
13500 Powers Court, Suite 100
Phone: 239.603.8700
877.485.5313
There are five schools of study offered at
the Fort Myers campus, i.e., the Schools of
Information Technology, Drafting and
Design, Electronics Technology, Business,
and the Breckinridge School of Nursing.
--------------------------------------------------------------------------------------------------------------------Website: www.leeproinstitute.edu
Lee Professional Institute
Lee Professional Institute offers massage
education and massage therapy training.
2950 Winkler Ave Unit 1201
Fort Myers FL 33916
Phone: 239.689.8299
--------------------------------------------------------------------------------------------------------------------Lorenzo Walker Institute of
Technology (LWIT)
LWIT is a post-secondary institution, part of
the Collier County Public School system,
designed primarily to provide certificate and
workforce development training to adults
and LWIT High School juniors and seniors.
Website: www.lwit.edu
3702 Estey Avenue
Naples, FL 34104
Phone: 239.377.0900
Established to provide technical instruction
in high demand occupations, they actively
seek to forge partnerships with business
and industry. By doing so, they can more
closely align the offerings with local
employment opportunities.
The institute offers over 28 programs
including vocational and industry
certificates.
October 2014
Medical Career Institute, LLC (MCI)
Website: www.medicalcareerinstitute.org
MCI offers courses in EMT, firefighter,
paramedic, and EMS.
27975 Old 41 Road, Suite 201
Phone: 239. 992.4624
--------------------------------------------------------------------------------------------------------------------Website: www.medlifeinstitute.com
Med-Life Institute
Med-Life offers nursing or allied health
programs.
4103 E. Tamiami Trail
Naples, FL 34112
Phone: 239.732.1300
------------------------------------------------------------------------------------------------------------------Website: www.naplesbeautyacademy.com
Naples Academy of Beauty
This academy offers cosmetology courses.
7740 Preserve Lane
Naples, FL 34119
Phone: 239.260.8300
------------------------------------------------------------------------------------------------------------------------------Website: www.bartenderdealer.com
National Bartenders and Casino
Games School
This school offers short term training for
positions in the hospitality and casino
industries.
2502 Second Street, Suite 201
Phone: 239.334.6300
-------------------------------------------------------------------------------------------------------------------------Website: www.fortmyers.paulmitchell.edu
Paul Mitchel The School
9941 Interstate Commerce Drive
Phone: 239.228.8012
------------------------------------------------------------------------------------------------------------------Website: www.pharmtecschool.com
PharmTec Pharmacy Technician
The school offers cosmetology and
barbering programs.
School (PharmTec)
3900 Colonial Boulevard, Suite 2
PharmTec offers an accelerated fourteen
Phone: 239.228.8012
week pharmacy technician program.
------------------------------------------------------------------------------------------------------------------------------Website: www.premiereintlinst.com
Premier International Institute
Premier offers programs in the healthcare
industry.
3632-34 Evans Avenue
Phone: 239.454.5000
October 2014
Regency Beauty Institute
Website: www.regency.edu
Regency is a cosmetology education
provider.
11621 S. Cleveland Avenue, Suite 30
Phone: 239.322.1321
--------------------------------------------------------------------------------------------------------------------Website: www.swfpsa.org
Southwest Florida Public Service
Academy (SFPSA)
The SFPSA provides certified education in
criminal justice, firefighting,
and public works.
4312 Michigan Avenue
Phone: 239.334.3897
--------------------------------------------------------------------------------------------------------------------Website: www.southwesternvocational.com
Southwestern Vocational Training
(SVT)
SVT offers career programs in healthcare.
120 Del Prado Boulevard, Suite 1-2
Phone: 239.214.0717
-------------------------------------------------------------------------------------------------------------------Website: www.suncoasttrucking.com
Suncoast Trucking Academy
This academy offers commercial drivers’
license (CDL) training and testing.
28040 Airpark Drive, Suite 104
Punta Gorda, FL 33982
Phone: 941.347.7445
------------------------------------------------------------------------------------------------------------------------------Website: www.sunstate.edu
Sunstate Academy
Sunstate offers training in cosmetology and
massage therapy.
Phone: 239.278.1311
--------------------------------------------------------------------------------------------------------------------Website:
The Institution of Advanced Styles
www.theinstitutionofadvancedstyles.com
This institution offers a 1200 hour
cosmetology course.
1257 Airport Road South
Naples, FL 34104
Phone: 239.643.4247
October 2014
Technical, Vocational and Career Schools The National Graduate School of
Quality Management (NGS)
NGS is an accredited institution that delivers
degree and certificate programs to adult
professionals in the private and military
sectors online, on-site, and a combination of
the two.
Website: www.ngs.edu
9220 Bonita Beach Road, Suite 200/16
Phone: 800.838.2580
-------------------------------------------------------------------------------------------------------------------Website: www.tspaftmyers.com
The Salon Professional Academy
This institution offers training in cosmetology.
Phone: 239.656.4366
--------------------------------------------------------------------------------------------------------------------Website: www.thetrainingdomain.com
The Training Domain
Group classes, private training and
technical consulting in business software
applications are the services offered at
Training Domain.
12761 World Plaza Lane, Unit 2
Phone: 239.278.3833
--------------------------------------------------------------------------------------------------------------------Website: www.unitygain.com
Unity Gain Recording Institute
This institute offers two one year audio
recording programs.
1953 Ricardo Avenue
Phone: 239.332.4246
--------------------------------------------------------------------------------------------------------------------Veterinary Technical Institute (VTI)
Website:
www.veterinarytechnicalinstitute.net
VTI offers programs for all phases of
veterinary professional development.
Diploma programs, continuing education
and staff trainings are available.
5071 Mahogany Ridge Drive
Naples, FL 34119
Phone: 239.592.1219
October 2014
The Vibe Recording Institute
Website: www.theviberecording.com
The Vibe Recording Institute teaches the art
of modern recording, utilizing industry
standard equipment, software and
techniques.
13750 Treeline Avenue South
Phone: 239.415.9912
--------------------------------------------------------------------------------------------------------------------Website: www.westlawrencenursingschool.org
West Lawrence School of Nursing
The West Lawrence School provides
healthcare and nursing programs.
3903 Dr. Martin Luther King Boulevard
Phone: 239.245.7778
-------------------------------------------------------------------------------------------------------------------------------
October 2014
Career Academies
Indeed, work-based learning experiences,
such as internships, are a central, possibly
an instrumental, component of the career
academy model.
Career Academies Build College and
Career Exploration Programs
Preparing high school students for both
college and career is a goal that few can
disagree with. But while much attention has
focused on how to prepare students
academically for life after high school, less
has been directed at the nonacademic skills
and knowledge that students need to
succeed in college and the workplace.
Schools are expected to teach these skills
and knowledge, but they are rarely given
the support, guidance, and tools needed to
do so.
Source: January, 2013 | mdrc.org | Report: Making It
Happen
Career academies are characterized by
these three basic features: a school-withina-school organizational structure, curricula
that combine academic and career or
technical courses based on a career theme,
and partnerships with local employers.
On the following pages you will find a listing
Career academies — small schools within
of all the Career Academy opportunities in
schools that are organized by a career
the Southwest Florida high schools.
theme — are particularly well positioned to
provide these “21st-century skills.”
=====================================================================
Charlotte County Public Schools
Website: www.yourcharlotteschools.net/schools/careeracademy.cfm
Phone: 941.255.0808 (District Office) or 941.255.7545 (Charlotte Technical Center)
Charlotte County Public Schools embraces the concept of career and technical education (CTE)
for all students and provides counseling, highly-qualified teachers, technology-rich labs, an
expansive curriculum, and many support services for students in K-12. CTE courses in the
career academies provide training in specific business and industry skills. Many programs also
offer students the opportunity to earn industry certifications which are recognized and highly
valued by employers.
Port Charlotte High School
 Drafting and Illustrative Design
 Multimedia Design
 Television Production
Charlotte High School
 Agriculture
 Culinary Arts
 Drafting & Illustrative Design
 Multimedia Design
 Television Production
Lemon Bay High School
 Culinary Arts
 Technology Excellence
Career Academies
Collier County Public Schools
Website: www.collierschools.com/careertech/academies.htm
Phone: 239.377.0001 (District Office) or 239.377.0333 (Career Academy Contact)
Collier County organizes career academies using national standards. Each of the programs
strives to meet the standards set forth by the approving organization. The Office of Career &
Technical Education focuses on developing programs and cutting edge curriculum addressing
the needs of students entering the job market after high school, or those continuing on to
technical schools, community colleges, and universities.
Barron Collier High School
 Engineering
 Information Technology
 Marketing, Hospitality & Tourism
Lely High School
 Construction
 Education
 Engineering
 Law & Criminal Justice
Everglades City School
 Agriscience & Aquaculture
Naples High School
 Early Childhood Education
 Engineering
Golden Gate High School
 Engineering
 Hospitality & Tourism
 Medical
Palmetto Ridge High School
 Construction
 Engineering
 Hospitality & Tourism
Gulf Coast High School
 Engineering
 Health Science
 Sports & Recreation
Immokalee High School
 Criminal Justice
 Engineering
Career Academies
Glades County Public Schools
Website: www.gladesedu.org
Phone: 863-946-0323 (District Office) or 863 946-0202 Ext. 113 (Career Academy Contact)
There are no career academies in Glades County at this time.
Hendry County Public Schools
Website: www.hendry-schools.org
Phone: 863.674.4642 (District Office) or 863.983.1511 (Career Academy Contact)
Hendry County Career Academies are organized around such themes as health sciences, law,
business and finance, and engineering. Academy students take classes together, remain with
the same group of teachers over time, follow a curriculum that includes rigorous academic
courses as well as career-oriented courses, and participate in work-based learning activities.
Academy students are assessed by an independent, third-party certifying entity using
predetermined standards for knowledge, skills and competencies, resulting in the award of a
time-limited credential that is nationally recognized and applicable to an occupation that is
included in the workforce system's targeted occupation list or determined to be an occupation
that is critical, emerging or addresses a local need.
Clewiston High School
 Agriculture
 Allied Health
 Business Education
 Criminal Justice
Southwest Florida Business Workforce Guide Labelle High School
 Agriculture
 Allied Health
 Applied Technology
October 2014 EDUCATION AND TRAINING RESOURCES
Career Academies
Lee County Public Schools
Website: www.ace.leeschools.net/career/high_academies.htm
Phone: 239.334.1102 (District Office) or 239.939.6300 (Career Education Contact)
The school academies are a research-based program that integrates a rigorous academic
curriculum with an industry-driven career curriculum. Students who complete the academy will
receive the highest available industry certification, in addition to a traditional high school
diploma.
East Lee County High School
Cape Coral High School
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Agriculture, Food and Natural
Resources
Arts, Audio/Visual Technology and
Communication
Business Management and
Administration
Hospitality and Tourism
Information Technology
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Cypress Lake High School
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Administration
Estero High School
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Dunbar High School
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Engineering and Technology
Health Science
STEM*
Architecture and Construction
Communication
Health Science
STEM*
Fort Myers High School
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Southwest Florida Business Workforce Guide Architecture and Construction
Communication
Health Science
Law, Public Safety and Security
Manufacturing
STEM*
Transportation, Distribution and
Logistics
Communication
Administration
Education and Training
Finance
STEM*
October 2014 EDUCATION AND TRAINING RESOURCES
Career Academies
Lee County Public Schools
North Fort Myers High School
Ida S. Baker High School
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Communication
Education and Training
Health Science
Marketing
STEM*
Logistics
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Riverdale High School
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Communication
STEM*
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Lehigh Senior High School
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Communication
Mariner High School
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Resources
Communication
Health Science
STEM*
Southwest Florida Business Workforce Guide Agriculture, Food and Natural
Resources
Communication
STEM*
South Fort Myers High School
Island Coast High School
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Communication
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Resources
Communication
Finance
Health Science
Marketing
STEM*
Logistics
STEM = Science, Technology,
Engineering, Mathematics
October 2014 Call us toll free: 1-800-557-3242
Grow Your Team!
“If you train them they may leave but if you
don’t train them they might stay.”
Hiring? We should talk…
CareerSource Southwest Florida and Florida Training
Solutions offer several training incentives designed to
meet employer’s needs for a trained workforce. Click on
the applicable links for a complete description of the
program and how to apply.
Training Incentives
Customized Training: Customized training is occupational training that
is designed to meet the special requirements of an employer or group
of employers. It is conducted with a commitment by an employer(s) to
employ an individual upon successful completion of the training, and
for which the employer(s) pay for not less than 50% of the cost of
training.
On-The-Job Training Program: Administered locally, OJT is a training
reimbursement program designed for new hires. Depending on the
length and depth of the training necessary to bring a new employee up
to full capability, each OJT grant may differ in length and level of
reimbursement and is coordinated through your local CareerSource
center.
Internship Program: Internships are also administered locally and are
designed to provide recent graduates of occupational skill upgrade
training with hands-on experience. Interns are placed in meaningful
positions at businesses who may be hiring in the future. Interns are
placed on the Southwest Florida Workforce Development Board’s
payroll for up to 520 hours at 80% of a normal starting wage. The
intent is to let an intern prove his or her value in order to secure a full
time position at the end the program. There is no cost to the employer
and the intern receives a meaningful work experience – a truly win/win
situation for both.
Quick Response Training Program: The Quick Response Training
(QRT) an employer-driven program administered through a state
application (Florida Training Solutions) and is in partnership with a
local educational or training institution. QRT is designed to retain and
attract businesses and create new high wage jobs. This program is
structured to be flexible and to “res pond quickly” to businesses’
training needs.
Incumbent Worker Training Program: Incumbent Worker Training
(IWT) is administered through a state application from CareerSource
Florida (Florida Training Solutions) and provides grant funding training
for current employees of existing for-profit businesses. IWT grants are
designed to provide customized training to employees which would
lead to advancement opportunities or training on new equipment or in
order for an employee to divert a layoff or job loss.
Click on the following link for the Center location nearest you:
CareerSource Southwest Florida center locations
Service at 711.
Training Incentives
Customized Training
Customized training is occupational training
that is designed to meet the special
requirements of an employer or group of
employers. It is conducted with a
commitment by an employer(s) to employ
an individual upon successful completion of
the training, and for which the employer
pays for not less than 50% of the cost of
training.
Website:
careersourcesouthwestflorida.com
Customized training may be provided for an
employed worker if the worker is not earning
a self-sufficient wage per the Regional
Workforce Board (RWB) policy and the
customized training relates to the
introduction of new technologies,
introduction to new production or service
procedures, upgrading to new jobs that
require additional skills, workplace literacy
or other appropriate purposes identified by
the RWB.
Training Services:
Business Services
Phone: 239.931.8282
Email:
[email protected]
Reference:
“Workforce Investment Act (WIA) Resource
Guide - Adults & Dislocated Workers”
Department of Economic Opportunity
Revised: May 30, 2013
Retrieved October 14, 2014 from
http://www.floridajobs.org/PDG/wia/CompleteWI
AManual.pdf
The purpose of the customized training
program is to extend education and training
resources to the private sector for the
development of a well-trained and skilled
workforce.

May be provided through community
colleges, school districts, area
technical centers, state universities
licensed and certified private
institutions approved by SFWDB, or
training providers approved by the
business at a location determined by
the business. Instructors may be full
or part-time, state certified trainers
or qualified trainers from the
business.

May be conducted at the business
facility, at the training provider facility
or at a combination of sites.

Must be training with an expectation
of the participant receiving a
nationally-recognized certification,
an occupational certificate, or an
employer recognized certificate.
The program is funded through the Workforce
Investment Act (WIA) and administered by
CareerSource Southwest Florida.
WIA funded customized training programs
are to provide training to those individuals
who have been determined eligible for adult
or dislocated worker training services.
Training Incentives
Internship Program
The internship program provides Veterans
and recent graduates of classroom training
who are experiencing difficulty in obtaining a
position in their field of study with an
opportunity to enhance their academic
preparation through practical, hands-on
experience, gain valuable work experience
in specific industries and develop the soft
skills necessary to succeed in the
workplace.
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Website:
Business Services
4150 Ford Street Ext., Ste. 110
Phone: 239.931.8282
Email:
[email protected]
We can refer a candidate who has
completed classroom training.
We help you write a job description
and a training plan.
The program provides candidates up
to 520 hours of job training in a
qualified occupation.
Interns are placed on the Southwest
Florida Workforce Development
Board payroll.
We also cover payroll taxes and workers’
compensation insurance during the training
period as our employee.
Even though they are on our payroll, you
select an intern who has just completed
classroom training and is anxious to
demonstrate how they can meet your
business demands.
This program gives interns the opportunity
to earn while they learn the job
responsibilities and gives you a chance to
train a prospective employee.
Training Incentives
On-The-Job Training Program
On-The-Job Training (OJT) is provided under
a contract with an employer who agrees to
provide occupational training for a new
employee in exchange for a reimbursement
of the wage rate to compensate for the
employer’s extraordinary cost.
Website:
Business Services
Phone: 239.931.8282
Email:
For a predetermined amount of time the
employer agrees to provide on-the-job
training for the purpose of upgrading an
individual’s skill level in order to successfully
perform the duties of the job in which they
are being trained.
[email protected]
The employer, with assistance from a career
development professional, must establish a
training schedule to include certain goals
along with a time frame in which training
outcomes can be measured. The training
schedule need not be extremely detailed or
elaborate; however, it must be shared and
understood by the employee/trainee. Quite
often a position description contains the
training goals necessary to be successful in
the job and only a timeframe needs to be
incorporated into a training schedule.
The employer pays the employee/trainee the
same hourly wage as others performing
similar job duties. Once a month the
employer submits an invoice for a
percentage of the employee/trainee’s hourly
wage and is reimbursed thereafter.
Upon completion of the on-the-job training
program the employer agrees to retain the
employee/trainee at the full unsubsidized
rate of pay.
OJT employees are the same as all of your
other employees with one exception; they
come to you with a cost-reimbursement
benefit which reduces the costs associated
with new hires.
Training Incentives
State of Florida
Incumbent Worker Training Program
The Incumbent Worker Training (IWT)
Program is funded by the Federal
Workforce Investment Act (WIA) and
administered by CareerSource Florida.
Website: Florida Training Solutions
CareerSource Florida
1580 Waldo Palmer Lane, Suite 1
Tallahassee, Florida 32308
Telephone: 850.921.1119
Through this program, Florida is able to
provide expense reimbursement grants to
businesses for the purpose of providing
skills upgrade training to currently
employed full-time workers.
Keeping Florida’s workforce competitive in
a global economy is critical for both the
retention of good employees and the
retention of existing businesses.
An incumbent worker is an employee that
is employed on or before the signature
date of the IWT Application.
All for profit Florida businesses that have
been in operation for a minimum of one
year prior to the application date, have at
least one full-time employee, are
financially viable and current on all state
tax obligations.
The business must identify in the IWT
application, its contribution (“company
match”) to the training program.
Businesses will be required to provide a
minimum of 50% of the requested direct
training cost; i.e., instructors’
wages/tuition, curriculum development
and manuals and textbooks.
All the guidelines, forms and reports are
provided on the Florida Training Solutions
website.
Training Incentives
State of Florida
Quick Response Training Program
The Quick Response Training (QRT) Program is
funded by the Federal Workforce Investment Act
(WIA) and administered by CareerSource
Florida.
The program provides grant funds for
customized training for new and
existing/expanding Florida businesses that are
creating new high-quality jobs.
Website: Florida Training Solutions
CareerSource Florida
1580 Waldo Palmer Lane, Suite 1
Tallahassee, Florida 32308
Telephone: 850.921.1119
Entry level skills training, including structured
on-site training, classroom, laboratory, “Trainthe Trainer” and computer-based training can be
funded by QRT.
Eligible projects are new or expanding/existing
Florida businesses that produce exportable
goods or services; create new, permanent, fulltime jobs; and employ Florida workers who
require customized entry-level skills training.
Types of businesses include manufacturing or
service operations and national and
international headquarters.
Existing employees are eligible for funding as
part of an expansion project. This training would
be required as a result of changing skill
requirements caused by new technology or new
product lines and to prevent potential layoffs.
QRT is designed to retain and attract
businesses and create new high wage jobs. It is
structured to be flexible and to respond quickly
to businesses’ training needs.
Employee Recruitment Strategies
Section Overview: This section focuses on strategies
for recruiting new employees, whether you’re just
starting out in a new business or a seasoned company
with workforce challenges.
Click on the following links for each strategy in this
section:
• Finding Employees
• Hiring Incentives for Entry-Level Employees
• Recruitment Resources_CSSWF
• Internet Recruitment Websites
Service at 711.
EMPLOYEE RECRUITMENT STRATEGIES
Finding Employees
People are the key resource for most
businesses. Successful hiring is key to
creating a quality organization that is able to
meet the demands of a tight labor market.
Don’t wait until you have a need. Put a
strategy in place that allows a continuous
flow of qualify people seeking employment.
Hiring quickly and hiring well are the two
main goals.
Work Opportunity Tax Credit (WOTC)
Program
The WOTC is offered to private for profit
businesses as an incentive to hire certain
target groups. Employers can receive tax
credits equal to 40 percent of qualified
wages for a maximum allowable credit of
$2,400 per employee if the individual works
more than 400 hours. If the individual works
more than 120 hours but less than 400
hours, a tax credit equal to 25 percent of
qualified wages for a maximum allowable
credit of $1,500 can be received. There is
no limit to the number of employees for
which the employer can take the credit.
It is important to remember that recruitment
needs to be continuous, personal, and
active, but also fair and open. Advertise
widely, but wisely. Developing relationships
with a range of programs, centers,
charitable organizations, schools, and
associations can result in potential
nontraditional recruiting sources. Adopting
these simple strategies can help you move
from being a traditional recruiter to a
progressive one, allowing you to recruit
smarter, not harder. By thinking out of the
box, farsighted businesses are attracting the
talent they need to meet demand head-on.
Winning Strategies:
 Work with community organizations
to pre-screen and hire job
applicants.
 Partner with other organizations to
develop job applicants.
 Work with service providers to
create a customized pre-training
program.
 Partner with churches to find entrylevel and displaced workers.
 Use staffing agencies to screen
potential employees.
Southwest Florida Business Workforce Guide October 2014 EMPLOYEE RECRUITMENT STRATEGIES
Hiring Incentives for Entry-Level Employees
Financial incentives are available to
businesses that hire certain entry-level
employees:
 Wage subsidies – reimburse
businesses for a portion of wages.
 Tax credits – credit businesses for
a portion of wages or other
expenses.
 Support services – childcare,
transportation assistance, and
counseling are provided as direct
benefits to employees. These
programs assist businesses by
promoting productivity, reliability,
and job retention.
First Steps in Hiring Entry-Level
Employees
1) Find qualified entry-level workers.
 CareerSource Southwest Florida can
assist businesses by communicating
directly with agencies and organizations
that refer qualified entry-level workers.
 CareerSource also advises businesses
on applicable hiring incentives.
2) Make them part of your team.
 Provide an orientation for new staff.
An orientation can help new employees
adjust to their new job, learning where
things are, what is expected behavior
and where to turn if they have
questions. An orientation can also help
new staff feel comfortable and
overcome some of the anxiety of
starting a new job.
Benefits of using these incentives:



Access to a larger diverse labor
pool.
Reduced employee turnover.
Improved work environment.
Obstacles to employment:






Lack of childcare.
Lack of healthcare.
Lack of transportation.
Little work history.
Low education level.
Poor English language skills.
Note: It is important to mention that the
obstacles presented give a general
overview of potential barriers to employment
faced by entry-level workers, rather than
using the characteristics as a hard
definition, it makes better sense to allow
individuals to define themselves through
their actions and rate of success.

Make expectation clear.
Be as clear as possible as to what is
expected of new employees in terms of
the position. Do not assume that new
employees will know these things or
pick them up quickly.

Establish a buddy system.
Buddies or mentors can offer support to
new employees and provide advice and
information about unwritten rules of the
workplace. New employees may also
feel more comfortable turning to a coworker for advice.
Source: Excerpts from Blueprint for Business, The
Welfare to Work Partnership
Southwest Florida Business Workforce Guide October 2014 EMPLOYEE RECRUITMENT STRATEGIES
Recruitment Resources - CareerSource Southwest Florida
CareerSource centers provide a single point
of contact to allow businesses and
individuals to connect. Businesses and job
seekers can connect through an online job
matching system called Employ Florida
Marketplace. Businesses can access
services at the centers which includes
assistance from job screening and
placement to customized training.
Website:
Charlotte County
Phone: 941.235.5900
Collier County – Immokalee
750 South 5th Street
Immokalee, FL 34142
Phone: 239.658.3300
Recruiting & Pre-Screening



Posting job openings on Employ
Florida Marketplace and
job matching.
Selecting, screening and referring
qualified applicants.
Customizing the recruiting,
screening and referral process to
individual business needs.
Collier County – Naples
3050 Horseshoe Drive North
Naples, FL 34104
239.436.4301
Hendry/Glades County
On-Site Executive Facilities


215 B South Francisco Street
Clewiston, FL 33440
Phone: 863.983.6138
Private executive facilities for
interviewing and for businessadministered testing.
Job fairs/hiring events for individual
businesses or by industry.
Hendry County – Satellite Office
921 Anvil Circle
LaBelle, FL 33935
Phone: 863.675.1412
Testing


Basic and special skills testing
scheduled and coordinated upon
request.
Employment testing to meet minimal
employment qualifications.
Lee County – Satellite Office
1020 Cultural Park Boulevard,
Building #2
(Cape Coral City Hall)
239.673.8591
Workshops


A series of employability skills
workshops for individuals are
provided on a regular schedule at
the centers.
Seminars can be customized for
employers on a variety of human
resource topics, such as recruitment
and retention, often in coordination
with local organizations.
Southwest Florida Business Workforce Guide Lee County
4150 Ford Street Extension
Phone: 239.931.8200
Regional Contact:
Business Services
Phone 239.931.8282 October 2014 EMPLOYEE RECRUITMENT STRATEGIES
Internet Recruitment Websites
A variety of websites exist giving businesses the opportunity to target or mass market job
opportunities online. A sampling is listed on this page. Note: Many of the resources charge for
their services.
NATIONAL
FLORIDA
America’s Jobbank
Employ Florida Marketplace (EFM)
www.ajb.org
www.employflorida.com
American Job Center
EFM is Florida’s comprehensive, online
employment resource that provides
workforce tools for employers to find their
next great hire and job seekers to connect
with career information and job
opportunities.
www.jobcenter.usa.gov
Beyond
www.beyond.com
Career Builder
www.careerbuilder.com
Find Florida Jobs
CareerOneStop
www.findfloridaemployment.com
www.careeronestop.org
Career Site
Florida job posting and resume search
website.
www.careersite.com
Employment Guide
Nation Jobs – Florida
www.employmentguide.com
www.nationjob.com/florida
Employment Office
Post job listings, search resumes, plus
community information.
www.employment-office.net
Experience
www.experience.com/entry-level-jobs
SOUTHWEST FLORIDA
Flip Dog
www.flipdog.com
Southwest Florida Help Wanted
www.southwestfloridahelpwanted.com
A job listing website with a local focus. All
the job listings and all the candidates are
from the Southwest Florida area.
Green to Grey
SunPlex Jobs
Job Bank USA
www.corporategray.com
Headhunter
www.headhunter.com
www.sunplexjobs.com
A Florida recruitment resource connecting
leading employers with quality candidates in
local markets.
www.jobbankusa.com
Military Transition
www.taonline.com
Monster
www.monster.com
Employee Retention Strategies
Section Overview: This section focuses on strategies
and ideas to help keep the employees you have worked
so hard to recruit.
Click on the following links for each strategy in this
section:
• Employee Retention
• Ageism and the Retention of High Performers
• Barriers Facing Entry-Level Employees
• Human Resources Associations
Service at 711.
EMPLOYEE RETENTION STRATEGIES
Employee Retention
Seven retention resolutions managers should make
While many people make resolutions for the New
Year, one group that doesn’t do this enough is
bosses. However, their employees are making
resolutions--to find a new job!
3. Improve your feedback and increase their
accountability. Most managers are
inconsistent in communicating expectations
and holding people accountable. Be clear
about your expectations and give timely
feedback to your team when they do a good
job or miss the mark.
According to OI Partners, employees make
career-related resolutions much more often than
bosses. “If more managers resolved to develop
their employees’ leadership skills, invite their
input, demonstrate continued interest in their
careers, and recognize their contributions, fewer
workers would be determining to find new jobs
each year,” said Patty Prosser, chair of OI
Partners, a global coaching and leadership
development and consulting firm.
4. Tap into employees’ wealth of knowledge
and experience. Encourage employees at
all levels to suggest, create and communicate
new ideas based on the direct experience of
those on the line. Personally ask people for
their input to get the best recommendations.
5. Demonstrate continued interest in
employee’s careers. Reassure employees
that they are appreciated for the work they're
doing. Increase the frequency of discussions
about their careers and one-on-one meetings
with their managers.
Retaining talented employees has become a
higher priority in an improving job market, with 78
percent of employers worried about losing key
employees, according to an OI Partners survey.
Here are some of the top resolutions managers
can make to help retain talent:
6. Recognize and reward contributions.
Managers should be certain they recognize
employee contributions, both big and small.
A compliment from the boss can be as
effective as a monetary reward. Many
employees feel that their managers do not
spend enough time thanking them for a job well
done, but are too quick to criticize them for
making mistakes.
1. Coach workers in how to become more
influential and persuasive.
“Explain the implications of their actions and
decisions on internal politics and help them
become savvier. Provide training and guidance
in how to craft their messages to meet the
needs of others. Managers are too often
frustrated by employees’ inability to work
effectively through others. Teach them how to
win over people in appropriate ways,” said
Prosser.
7. Build teamwork and provide developmental
coaching to workers. Look for ways to
partner employees on projects and concentrate
on assembling compatible teams. Include
ground rules on how they should work
together, check in with them periodically
throughout the assignment and facilitate a
discussion on what’s working and what’s not.
Coordinate a debriefing at the end of the
project for overall feedback and lessons
learned. Developmental coaching sharpens
employees' leadership skills and helps retain
the most talented workers
2. Develop employees’ leadership skills. “Use
challenging ‘stretch assignments’ that motivate
workers, require them to learn new skills and
build coalitions. Look for opportunities where
members of your team can step into leadership
roles. That may mean you have to be in the
background more and become comfortable
with sharing the spotlight,” said Prosser.
This document was published on www.HR.BLR.com
Retrieved October 2014
Southwest Florida Business Workforce Guide October 2014 EMPLOYEE RETENTION STRATEGIES
Ageism and the Retention of High Performers
of stereotypical thinking that results in
ageism. When contextual factors reduce the
salience of age, help coworkers to see
stereotype-inconsistent and/or personalized
information about older workers, and/or
minimize the relevance of age in job
stereotypes (i.e., what type of people should
fill a particular job), ageism should be
reduced.
Scholars as well as offices within the federal
government have warned that the
combination of retiring baby boomers,
declining fertility rates, and shifts in the
critical competencies held by younger
workers is contributing to what promises to
be a pronounced labor shortage and
associated slow-down of the American
economy within the next few
decades. Despite these warnings, few
organizations have taken proactive steps to
curtail the negative effects that the aging
workforce may have for the future growth of
their companies.
KEY FINDINGS AND IMPLICATIONS FOR
PRACTICE
Minimizing ageism:
1) Inclusive climate: In inclusive climates,
employees perceive HR practices to be
implemented without bias such that people
of some demographic backgrounds are not
disadvantaged compared to others. There
also tend to be strong norms about the
value of engaging one’s “whole self” at
work, developing relationships across
traditional demographic boundaries,
mindfully learning from differences, and
integrating diverse points of view in
decision-making. The authors found that in
these contexts, older workers are
significantly less likely to experience
ageism.
Given the research which suggests that
older workers tend to be better performers
than their less experienced, younger
counterparts, one obvious means of
responding to a shortage in skills is to retain
high performing older workers longer.
Unfortunately, however, as cautioned by the
International Labor Organization and others,
a major obstacle to the full utilization and
retention of older workers is ageism, or
discriminatory attitudes and behaviors
toward aging workers, which can
demoralize them and discourage them from
remaining in the workforce.
2) Inclusion in one’s manager’s “in-group”:
When employees develop high quality
relationships with their managers, they
benefit from greater access to
developmental opportunities and resources,
personally motivating exchanges with the
leader, and valued group opportunities. As a
result, they tend to be conferred high status
within their units. For older workers, this
should mean that any negative stereotypes
that may be associated with age are
invalidated. Indeed, the study showed that
older workers who are considered to be part
of their manager’s “in-group” experienced
significantly less ageism than older workers
who were not included in their manager’s ingroup.
In this research, Lisa Nishii and her
colleagues at Cornell University argue that
whether or not high-performing older
workers experience ageism will depend on
the work context. Specifically, they explore
three forms of inclusion as contextual
factors that might affect experiences of
ageism:
 Inclusiveness of workers’ unit
climates.
 Inclusion in the unit manager’s ingroup.
 Inclusion in the unit’s age cohort.
They argue that these three forms of
inclusion matter to the extent that they affect
the likelihood that people engage in the type
Southwest Florida Business Workforce Guide October 2014 EMPLOYEE RETENTION STRATEGIES
Ageism and the Retention of High Performers
should be targeted for interventions that
focus on identifying perceived sources of
bias, shifting people’s assumptions so as to
allow the discovery of unseen connections
among group members, and implementing
group process strategies that foster more
democratic decision-making. Once
members have opportunities to develop
more differentiated and meaningful
understandings of “different” others, they
will be less likely to rely on damaging
stereotypes when interacting with one
another.
3) Inclusion in the unit’s age cohort: To the
extent that someone is similar in age to
coworkers, they will be included in the
dominant age cohort within a unit. However,
when people are highly dissimilar from
coworkers in terms of age, then their age
will be highly salient to coworkers, and they
are likely to be perceived as out group
members.
Because people tend to perceive out group
members in stereotypical terms, the authors
expected that age dissimilarity would
increase the chances that older workers
would experience ageism. However, at least
in this sample, age dissimilarity did not
appear to put older workers at greater risk
of experiencing ageism (although age
dissimilarity put workers of other ages at
higher risk of experiencing ageism).
• Line managers need to be made aware of
the benefits associated with inclusive
leadership, and be trained on strategies for
refining their leadership styles in ways that
enable them to develop high quality
relationships with employees of all
backgrounds and needs.
Why it pays to minimize ageism:
Not surprisingly, the data confirmed the
expectation that high-performing older
workers who experience age-based
discrimination are less satisfied at work, and
therefore were more likely to quit their jobs
within 6 months after survey data was
collected.
Bottom Line
Older workers tend to perform at higher
levels than younger workers, so they are a
valuable asset to organizations. However,
when older workers experience age-based
discrimination, they are more likely to quit
their jobs, taking their institutional
knowledge and expertise to competing
firms. The good news is that organizations
can do something about this: when they
cultivate inclusive work group climates, and
encourage line managers to develop
supportive, high-quality relationships with all
workers (including older workers), and older
workers will tend to experience less agebased discrimination and be more likely to
stay. When organizations take measures to
reduce age-based discrimination, they lower
not just the strategic liability associated with
losing high performers but also the legal
liability associated with discrimination.
Practical Implications:
• Just because employees are not filing
formal claims of discrimination does not
mean that they aren’t experiencing the kind
of negative interpersonal interactions that
make their work lives unpleasant and
therefore make them more likely to quit their
jobs.
• The findings of this study converge with
other recent research evidence about the
pay-off associated with creating inclusive
organizations. Organizations would be wellserved by assessing employees’
perceptions of the inclusiveness of the
organization in their annual employee
surveys. Units that lack inclusive climates
Southwest Florida Business Workforce Guide Published July 2010
Lisa Hisae Nishii, Ph.D., ILR School, Cornell
University
Susanne M. Bruyère, Ph.D., Employment and
Disability Institute, ILR School, Cornell University
October 2014 EMPLOYEE RETENTION STRATEGIES
Barriers Facing Entry-level Employees
A variety of programs exist to help businesses
retain entry-level employees and which can help
low-wage families make ends meet as they
strive for higher paying jobs. These programs
can also assist workers who thought they might
not have been eligible for assistance due to their
salary levels.
It is important to understand that helping your
employees access these support services is a
key retention strategy. Research supports what
common sense suggests: Workers who don’t
need to worry about how to provide for families
with medical care, find affordable child care, or
put food on the table are more likely to be solid,
reliable members of your staff.
The barriers faced by some entry-level
employees to keeping their jobs are related to
both employees and to their jobs.
 Difficulty making ends meet.
 Layoffs and temporary work.
 Workplace problems.
 Personal and family problems.
 Lack of clear goals.
Where Can Your Business Find Help?
CareerSource Southwest Florida partners can
arrange to brief your human resources staff on
the following programs and other innovative
retention support services to assist your
employees to overcome barriers they may
encounter. The following are some resources
to these barriers.
Child Care
A new employee may be in need of child care,
a variety of state and local community based
organizations exist that may be able to assist.
Website: www.naccrra.org
Food Stamps
Food stamps are part of a federally funded
program to help low-income families meet basic
nutritional standards. This program is based on
income and helps many employees supplement
their family food budgets.
Website:
www.myflfamilies.com/service-programs
Child Support
Many adults striving to leave the welfare rolls
should be receiving child support payments
from the absent parent of their children.
Often, receipt of these payments can mean
the difference between remaining stuck on
poverty even after leaving welfare and
escaping poverty for good. The government
can help your employees collect child support
due them.
Website: www.acf.hhs.gov
Housing
Increasingly, new programs are available to
help low-income and entry level employees
save to buy their first home or find affordable
rental properties.
Many former welfare recipients remain eligible
for public housing assistance or subsidies once
they move from welfare to work.
Website:
http://portal.hud.gov/hudportal/HUD
Medicaid/Children’s Health Insurance
Program (CHIP)
Medicaid is a jointly funded federal and state
health insurance program for certain lowincome and medically needy people.
It covers millions of Americans including
children, the aged, blind, disabled and many
current welfare recipients.
Website: www.medicaid.gov/medicaidchip-program-information/bystate/florida.html or www.cms.gov
Transportation
Transportation services may be available for
families to travel to work and work-related
activities. CareerSource Southwest Florida
has supportive services provided through
certain programs which are based on the
availability of resources and an individual’s
progress towards set goals.
Website:
www.careersourcesouthwestflorida.com/
2014/11/welfare-transition-program
October 2014
EMPLOYEE RETENTION STRATEGIES
Human Resources Associations
A variety of professional associations and
organizations exist in Southwest Florida that
discuss and share key human resource
information amongst their members. These
organizations can also recommend private
human resource consultants.
Charlotte County Society for Human
Resource Management (CCSHRM)
Website: www.ccshrm.shrm.org
Founded to meet the needs of human
resource professionals in Charlotte County
and continues to grow in membership. It is
a local chapter of the Society for Human
Resource Management (SHRM) the leading
voice of the profession in the world.
Human Resource Association of
Collier County (HR Collier)
Website: www.hrcollier.org
Represents local organizations, businesses
and government entities. Monthly luncheon
meetings are held with informative
programs in any number of human resource
subjects. HR Collier is a chapter of the
national organization, Society for Human
Resources Management (SHRM).
Human Resources Management
Association of Southwest Florida
(HRMA)
Website: www.hrmaswfl.shrm.org
A local chapter of the national Society for
Human Resource Management (SHRM).
HRMA is a group of human resource
professionals from Lee County who come
together to discuss issues related to human
resource management and to find ways to
better serve their employers and
employees.
October 2014
Center Locations
Charlotte County
Port Charlotte, Florida 33953
941-235-5900
Collier County
750 South 5th Street
Immokalee, Florida 34142
239-658-3300
Collier County
3050 Horseshoe Drive North
Naples, Florida 34104
239-436-4301
Hendry/Glades County
215 B South Francisco Street
Clewiston, Florida 33440
863-983-6138
Hendry County
921Anvil Circle
LaBelle, Florida 33935
We specialize in talent.
(Florida Southwestern State College Campus)
The CareerSource Florida network of career
development professionals works directly with Florida
employers to align their demand for skilled talent with
the needs of Floridians seeking employment and
career development opportunities.
863-675-1412
Lee County
1020 Cultural Park Blvd., Bldg #2
Cape Coral, Florida 33990
(Cape Coral City Hall)
239-673-8591
Lee County
CareerSource Southwest Florida is an equal opportunity employer/program.
Auxiliary aids and services are available upon request to individuals with
disabilities. All voice telephone numbers may be reached by persons using
TTY equipment via the Florida Relay Service at 711.
4150 Ford Street Extension
Fort Myers, Florida 33916
239-931-8200

Southwest Florida Business Workforce Guide

Transcription

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