quick REF GUIDE
Transcription
quick REF GUIDE
quick REF GUIDE Travelport Aggregated Shopping Version 3.0 122014 1. Begin a new booking by moving from a profile or adding passenger data especially frequent flyer numbers (easyJetPlus card) which will be passed automatically to the airline. Example: M.U2123456 Required fields: Name Title Mr, Mrs, Miss, Ms At least 1 phone P. Address W. (5 fields) Email MT. Aggregated Shopping uses existing GDS formats for APIS Secure Flight. 2. Enter the unbooked Focalpoint™ shopping format 2 Example: >FSEDI20FEBMAD24FEBEDI Should you wish to book more than 1 of each type of ancillary per passenger/segment, or you wish to pay by virtual credit card number, you will need to begin your booking via the availability booking flow. For Terms & Conditions visit www.easyjet.com/en/business/agent Click on book to select option easyJet fares displayed. Click on "All Fares" For Terms & Conditions visit www.easyjet.com/en/business/agent 3 3. Click on the class of travel to launch graphical seat map. 4 Hover on the seat number for description and seat cost – click to book. Click on the next flight to move to that map and allocate seat number. Total seat cost added up on the bottom right. Click apply to add to the reservation. For Terms & Conditions visit www.easyjet.com/en/business/agent Click confirm to add to PNR 4. Launch Ancillary basket from PNR Viewer For Terms & Conditions visit www.easyjet.com/en/business/agent 5 5. Place a quantity in corresponding white box for the ancillary that you wish to sell, remembering to select the passenger from the top left drop down box for multi passenger reservations. 6. Ancillaries can be filtered by passenger or by ancillary type. Ancillaries can not be booked one way so an equal number of ancillaries must be booked into each sector. 7. Click on review to see a summary of what ancillaries have been selected. 6 For Terms & Conditions visit www.easyjet.com/en/business/agent 7. Launch the payment screen by clicking on the # next to the flight number. Add the credit card details and the APIS information to the PNR F0P-VI4444333322221111/D1215 Now enter “ER” Galileo Reference returned and easyJet vendor locator under *VL. To display the booking in the easyJet system enter Z*R/CU2 For Terms & Conditions visit www.easyjet.com/en/business/agent 7 Availability 1. View neutral availability or carrier specific. Example: A20APREDIMAD (neutral) 8 - Book flight Example: 01Y1 or N1Y1 Even though numeric availability status is not shown in neutral, reference sell from availability is supported. For Terms & Conditions visit www.easyjet.com/en/business/agent - Example: A20APREDIMAD*U2 (carrier specific) 2. Tab to book the desired Price and Flight Options. Sell seat 01Y1 For Terms & Conditions visit www.easyjet.com/en/business/agent 9 3. Price the itinerary. 10 Example: FQ or FQS1*2 If the PNR contains both easyJet and traditional GDS segments, segment select must be used to price separately. For Terms & Conditions visit www.easyjet.com/en/business/agent 4. Fare Quote with the Corporate ID modifier: FQ-ACacct 5. Final confirmation page ER! For Terms & Conditions visit www.easyjet.com/en/business/agent 11 ANCILLARY SERVICES 1. View Optional Services screen. Example: Tab to OptSvc format or type DAS*CU2 (enter) To move up and down on the screen or to move ahead or back a screen, simply move to Next Opt and over type the Opt number. Example: Next Opt:>DAS*S1-03 (tab) will move to Option 3. 2. To book hold bags or other ancillaries. Example: DAS03/S1-2/P1/C1 (tab) 12 Once desired ancillary is highlighted tab to book and press enter. For Terms & Conditions visit www.easyjet.com/en/business/agent 3. To view a summary of services selected: Example: DAS*SUM (enter) ALLOCATED SEATING 1. View the seat map and select seats for each flight segment. Example: SA*S1! Price bands for seats will be displayed on the left. Example: S.P1S1/3A Alternatively tab to sell and type the seat number. For Terms & Conditions visit www.easyjet.com/en/business/agent 13 2. View Seat Display Example: *SD SD containing API connected airlines is not viewable once the PNR has been end transacted. 3. Price the itinerary and all selected seats and options Example: FQ Price with Corporate Identifier Example: FQ-ACacct 14 For Terms & Conditions visit www.easyjet.com/en/business/agent PAYMENT 1. Add form of payment by accessing form or payment screen Example: ZF* (if no FOP in PNR) Example: ZF/CU2/CC/VI4444333322221111/D1112/S123/ NM-MR JOE TRAVELER Note: Name remark is optional in the form of payment entry. If the card holder is different from the lead passenger then simply over type the name on the payment screen. End the PNR Example: ER! For Terms & Conditions visit www.easyjet.com/en/business/agent 15 Modify and Cancel 1. Display API connected airline PNR Example: Z*R/CU2 • Before the PNR can be modified or cancelled it must be retrieved from the easyJet system. • Modify or Cancel cannot proceed unless the GDS Host PNR is in Synch with the easyJet PNR. • easyJet – If changes are made outside of Galileo, directly with easyJet, synch is not possible. Any additional changes must be made directly with easyJet. Display Stored Fare (optional) Example: *LF/CU2 2. Modify PNR segments Cancel Rebook is permitted. Example: X2+0U24909Y08NOVAMSLGWNN1 If the PNR is modified by name or segment change, Aggregated Shopping will send or re-send the APIS data if it exists in the PNR. Example: ZAPIS/CU2 Cancel of multiple API connected airline segments in a single entry is not permitted. Example: X1-2+0U2568 16 For Terms & Conditions visit www.easyjet.com/en/business/agent 3. Price the itinerary and all selected seats and options. Example: FQ When the price has changed due to the modify, the following message will be displayed on the first line of the fare quote: *** Price Changed – Amount due:nnnnnnn.nn *** 4. Add form of payment Form of payment entry: ZF*CU2 5. End the PNR. Itinerary Remarks after cancel or modify. All original itinerary remarks will be replaced with the revised booking data. The original form of payment plus total amount will be retained plus the new form of payment and total amount including add collect will be added. Example: 009. #TAS01#FOPVI4XXXXXXXXXXX1111/918.93/1217Z/07FEB 010. #TAS01#FOPVI4XXXXXXXXXXX1111/42.00/1536Z/09FEB 011. #TAS01#TOT960.93 For Terms & Conditions visit www.easyjet.com/en/business/agent 17 our fares standard fare inclusive fare FLEXI fare Simply pay for the services you want Business Essentials Giving you the freedom to change > Optional hold luggage > Free seat selection > Choose the seat you want > Optional credit card payment > 1 x 20kg hold luggage (excluding Upfront and Extra legroom) > No additional payment fees > Unlimited free date changes in a 4 week window > 1 x 20kg hold luggage > Upfront seat selection > Speedy Boarding > Maximum size hand luggage size (no bigger than 56 x 45 x 25cm) > Fast Track Security (at selected airports) > Free credit card payment Bookable on easyJet.com and through the GDS in ‘Y class’ All the above services carry charges 18 Not available on easyJet.com Bookable through the GDS in ‘B class’ For Terms & Conditions visit www.easyjet.com/en/business/agent Bookable on easyJet.com and through the GDS in ‘W class’