Big appetite
Transcription
Big appetite
IN PROFILE Big appetite David Salkeld, CEO of Symington’s Q David Salkeld, CEO of food producer and BVCA Management Team Awards 2012 winner Symington’s, on the company’s bid to take a larger bite out of the global market Who are your main customers? We sell own-label and branded goods such as Ragu, Aunt Bessie’s and Chicken Tonight to all retailers, whether they happen to be Marks & Spencer or a chain of pound stores. We have 1,250 product lines in 23 different categories, but no one of them accounts for more than 1.5% of the total business. A BVCAJOURNAL Are your customers UK-based or located around the world? export to about 35 countries, A We including Australia. Last year, we set up Symington’s Australia PTY to relaunch the Chicken Tonight and Ragu brands for the consumers in the Antipodean market. The Australian venture is alive and well and making fantastic progress in Melbourne. Q 33 IN PROFILE Which markets contribute most to your business? UK accounts for about A The 80%, while the rest of the world makes up 20% of our business. We sell products to South Africa, Canada, Eastern Europe and Scandinavia, and we’re a key challenger to global food companies such as Heinz, Nestlé, Mars and Unilever. Q How, in your view, is the UK food industry performing? market dynamics in the A The UK are unprecedented. For the past 30 years, the big players in the market have enjoyed sales and volumes growth, although both have dropped in recent years. You have growth at both ends of the market, from budget retailers such as ALDI and Lidl up to a company like Waitrose. Consumers are changing and the global financial crisis has put pressure on households, leading to savvier shoppers. I’m the same; I’ll use my 12p off a litre of fuel at Sainsbury’s voucher and look after the pennies, which is how consumers are today. Q How did the management buyout (MBO) that you carried out in 2007 come about? was at an event near York and A Ithis guy, Andy Micklethwaite, tapped me on the shoulder and said, ‘You must be David Salkeld. I think you’d be a good buyer and leader of our business.’ He told me about Symington’s and mentioned that I knew his son, Danny, who was brand manager for Lurpak. I rang my pal Henrik Pade (now business development manager at Q 34 “ We’re looking at entering more markets and launching new brands this year Symington’s) and we found that the company’s categories were primarily branded and capable of adding value to the business, so we put a plan together in the summer of 2007, talked to a number of people and went ahead with the deal. was your immediate Q What objective when you bought the business? Andy and his partner, Tim A Robertshaw, had bought Brand Partnership in 2000 and led the takeover of Symington’s two years later. When buying Symington’s, they acquired Ainsley Harriott’s brand of dried foods, which was quite successful. But Andy and Tim weren’t sure how to protect the value, because they hadn’t worked with brands before. Henrik and I had run three of the top 50 brands in the UK. When I was CEO of Arla Foods, I bought Anchor Milk from New Zealand Milk in 2000 and relaunched it in the UK. I also launched Lurpak spreadable, in 1994, and branded Cravendale Milk when everyone told us that we couldn’t brand milk. When I bought Symington’s, it was 30% branded and 70% own-label – today, it’s the other way round. was your strategy when Q What you bought the company? The aim was to grow the business A and add value to each category, while keeping costs low. We don’t have a pension scheme, let alone a pension deficit, and all our offices are in factories and warehouses, so we don’t have glass atriums like some of our competitors. I don’t even have a PA; my receptionist handles everything for me, and I share my office with the finance director. Q A How big was the company when you bought it? We had 260 people and six units on one industrial estate in Leeds. ” We now have eight units at the same site and about 800 staff in total, two factories in Bradford and one in Barnsley, and a warehouse in Leeds that we bought when the previous owner went bust. The company recently achieved sales and earning growth for the 22nd consecutive year, seven of which we’ll take credit for. The business’s turnover was £47 million when we bought it and now it’s £230 million. How have you turned the business into what it is today? had a business plan, we knew A We the categories we wanted to go into, we’ve built strong relationships with the consumer and have a great insight into the market. We kept costs low and sold products and brands that consumers love to our customers, driving growth in the business. Q Q A Which categories did you focus on to drive the company’s growth? We focused on soup, rice, pasta, couscous and home baking products. SYMINGTON’S IN NUMBERS 1827 When William Symington founded the company £270 million The company’s turnover in 2014 – a substantial increase from £47 million in 2007 700 The number of jobs created since the management buyout seven years ago 20 tonnes Symington’s production facility in Leeds produces, on average, this amount of noodles each day £2 The average cost that consumers pay for Symington’s range of convenience foods and sauces BVCAJOURNAL BVCAJOURNAL 35 “ The global financial crisis has put pressure on households, leading to savvier shoppers ” Everyone’s leading busy lives and people want great-tasting convenience food that is ready in 10–15 minutes for £2, which is what we offer. To work out which categories we’d go for, we carried out research, talked to consumers and walked supermarket aisles. Our products cost £1 to £2, and with the development in ingredients and recipes, you can get fantastic tasting food from a packet or jar for that price. Hermes financed the MBO in 2007 and was later taken over by Bridgepoint, so how have they contributed to your growth? doesn’t generally A Bridgepoint invest in food manufacturers, so we thought about the best investment opportunity and that led to an MBO, involving ICG, two years ago. We met a number of people at ICG, liked them, thought we could work with them and did the deal. We own 51% of the company, while ICG has 49%. We’ve done a few things with them, such as opening an office in Melbourne after signing a licensing deal with Unilever to sell Chicken Tonight, Raguletto and Five Brothers sauces in Australia and New Zealand. We’ve also bought Victoria Foods, which was a familyowned baking business, and opened a noodle factory in Leeds. Q What prompted you to open a noodle factory in Leeds? came about from one of the A Itbigallcrises that we’ve had since buying the business. Not long before the ICG deal, our noodle supplier in China gave us four weeks’ notice to end the relationship. We tried to find another Q 36 Chinese supplier, but saw the prices and thought, ‘Bloody hell, we need to do something about this’. We went to China, bought a production facility and decided last year to move everything to Leeds, as it was taking 10 weeks to get noodles transported from there to here. We now have a £15 million, 72,000 sq ft facility that produces about 15–20 tonnes of noodles a day. What is the strategy going forward for you and ICG? looking at entering more A We’re international markets and launching new brands this year, including Kingsmill, Thorntons, Diet Chef and Robinsons. We’re also investing more in our factories and in new product development. Q £15m The cost of building a noodle factory in Leeds 22 consecutive years in which the company has reported sales and earnings growth What has been your biggest achievement since buying the business? nearly 700 jobs in the A Creating heart of Leeds is the biggest one. We’re in the centre of the city and to provide that many jobs in seven years is quite an achievement. Most governments would pay a fortune for that level of job creation. Q Looking back, what is the biggest lesson you’ve learned throughout your career in the food industry? had the A I’ve privilege of being the country’s biggest butcher and its biggest milkman, and it’s the same wherever you are in the industry: you have to set the direction and get the best people around you. Get them engaged, support them, motivate them and let them go. Q BVCAJOURNAL