Family Convention photos, p. 12 Chris Weiss Profiled in

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Family Convention photos, p. 12 Chris Weiss Profiled in
Driving New Hampshire Forward
Summer 2014
Volume 37, Issue #7
a publication of the New Hampshire Automobile Dealers Association
Family Convention
photos, p. 12
Chris Weiss Profiled in “40 Under 40”, p. 3
2014 Legislative Session Wrap Up, p. 7
Automotive Lift Safety, p. 8
Dateline: NH
Dateli
a publication of the New Hampshire Automobile Dealers Association
August Online Store Special
2014-2015 NHADA OFFICERS
Chairman
Chris Weiss
1st Vice Chair
Bill Gurney
Treasurer
Ken Plante
Secretary
Michael Kopp
President
Peter J. McNamara
15% Off All Month
Floor mats, steering wheel covers,
parts bags, and seat covers
www.nhada.com/store
or call 800-852-3372
2014-2015 NHADA DIRECTORS
Andy Crews, Immediate Past Chairman
Marc Bourgeois, Franchised/Independent, At-Large
Miles Cook, Franchised, At-Large
Michael Cooney, Independent Used Car
Larry Foss, Franchised, At-Large
Don Goulet, Independent/Repair/Service, At-Large
Roger Groux, Franchised, At-Large
David Hammer, Franchised, At-Large
Paul Holloway, Honorary
Jim Lagana, Heavy Duty Trucks
Doug Miles, Franchised, At-Large
George Mullin, Motorcycles
NADA DIRECTOR
Dennis Gaudet
***
This publication is designed to provide accurate and
authoritative information in regard to the subject
matters covered. In publishing this newsletter, neither
the authors nor the publisher are engaged in rendering
legal, accounting, or other professional services. If legal
advice or other expert assistance is required, the services
of a competent professional should be sought.
Advertisements appearing in
Dateline: NH do not indicate
a specific endorsement by NHADA
of the products or services unless
the NHADA endorsement symbol
appears with the advertisement.
NHADA
ENDORSED
Published monthly except in July in Bow, New
Hampshire, by the New Hampshire Automobile Dealers
Association. Mailing address: P. O. Box 2337, Concord,
NH 03302-2337, 603-224-2369/
800-852-3372.
STAFF
Publisher
Chris Weiss
Editorial Director
Peter J. McNamara
Managing Editor
Nathaniel Stout
Design and Layout
Advertising Coordinator
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Photographer
Michael Rosenblum
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Inside this Issue
Compliance
Inspection Station License Renewal ...............................................................17
Departments
2014 Unemployment Rates by Area ..............................................................22
Title Statistics Report Ending March 2014 ...................................................22
Safety/OBD II Inspections Statistics .............................................................22
Education
GM Donates Silverado to LRCC ..................................................................19
“Rockin’” Foss Motors Supports Graduation Activities ..................................20
Environment
NHADA Has Two Newly Endorsed Services to Help You .............................17
Events
2014 Family Convention Photos ...................................................................12
It’s a Birdie! It’s a Plane! It’s the NHADA Golf Tournament! .........................18
Annual Car Show Benefits Make A Wish New Hampshire ............................19
Save the Date — 2014 NH Auto Show Charity Night Preview .....................19
Government
IRS Issues Guidance on Tax Treatment of
Manufacturer Imaging Payments................................................................10
Legislation
NHADA 2014 Election Candidate Questionnaire and
Legislative Scorecard are Live on nhada.com ................................................6
2014 Legislative Session Wrap Up ...................................................................7
Safety
Automotive Lift Buyers Beware, All Lifts Are Not Built Equally .....................8
Workers’ Compensation
Are Employees Injured in Motor Vehicle Accidents
Covered by Auto or Workers’ Compensation? ..............................................4
Use of Aircraft for Business .............................................................................9
COVER — This issue celebrates the outstanding NHADA Family Convention held June 22-24 at the
Mountain Club on Loon Mountain in Lincoln. The weather couldn’t have been better. Among the many
activities available was the gondola ride, at the end of which was this spectacular view including the
mountainside lake known as a favorite Loon habitat.
Photo by Nat Stout
Summer 2014
Dateline: NH
Dateli
a publication of the New Hampshire Automobile Dealers Association
Automotive News’ “40 Under 40” Goes to Press;
1+$'$&KDLUPDQ&KULV:HLVV$PRQJ7KRVH3URÀOHG
A u t o m o t i v e Ne w s h a s
issued its Class of 2013
“40 Under 40” automotive
professionals; our own
NHADA Chairman Chris
Weiss is among the elite
named. The story begins with
mention that he is chairman
of the 93-year-old NHADA,
“which has a feisty, activist
Chris Weiss
reputation.” Read Chris’ story
at bit.ly/1spirxW. The main story is
available at bit.ly/1spiKsy.
Automotive News said in part: “At his
family’s store, Crest Auto World, which
sells Chevrolet, Chrysler, Dodge, Jeep
and Ram, Weiss has overhauled the
dealership’s largely overlooked digital
Summer 2014
strategy. Since taking over
as dealer principal from his
father, Bill, in December
2012, he has broadened the
use of third-party selling sites
and is managing them more
proactively.”
We’d tell you more, but of
course, we can’t give away the
rest of the story.
The National Automobile
Dealers Association has reported on the
article as well:
Seventeen out of 40 retail automotive
leaders recognized this week as rising stars
in Automotive News’ special 40 Under 40
list are NADA Academy graduates and/or
current NADA 20 Group members.
The list includes the next generation
of leaders in the auto-retailing industry.
It lists, among 17 people named
nationwide, Christopher Weiss, Crest
Auto World, North Conway, NH, an
NADA Academy graduate.
“The recognition by Automotive News is
a tribute to all these high achievers. We’re
especially proud of the 17 rising stars who
have advanced their dealership careers
after enrolling in the NADA Academy
and/or becoming NADA 20 Group
members,” said John Lyboldt, NADA
vice president of dealership operations.
“We expect to see many more future
dealers and managers become industry
leaders after participating in NADA’s
programs.”
page 3
Dateline: NH
Dateli
a publication of the New Hampshire Automobile Dealers Association
Are Employees Injured in Motor Vehicle Accidents
Covered by Auto or Workers’ Compensation?
Peter Sheffer, Workers’ Compensation Trust
W
hen an employee is injured in
a motor vehicle accident while
working, confusion often results whether
or not a workers’ compensation claim
should be filed.
Some employers believe the accident
should be handled through auto insurance.
However, the employee’s injuries must be
handled like any other employee injury
in the workplace. An Employers’ First
Report of Injury must be promptly filed
with NHADA Workers’ Compensation
Trust (WCT), and the injured employee
must seek treatment within the comp mc
managed care network.
As in any workplace injury, a call to the
WCT Nurse Case Manager Marta Silakka
immediately after the injury occurs will
ensure the injured employee receives
the most appropriate medical attention
possible. Workers’ compensation provides
prompt payment of medical bills and
disability benefits for employees who
are injured in the workplace — that’s its
purpose.
If an employee is involved in a motor
vehicle accident in the course of their
employment and sustains injuries, both
a workers’ compensation claim and an
auto insurance claim should be filed. If
the police determine that the other driver
is at fault, the WCT member should
put the responsible insurance carrier on
notice of the damage to their vehicle and
put the auto carrier on notice that their
employee was injured and has sought
medical attention. The auto carrier will
then open a property damage claim to
pay for the members’ damaged vehicle
and a bodily injury claim to pay for the
injured employee’s injuries and pain and
suffering. Frequently there are different
adjusters assigned to each claim.
Auto liability cases can create long,
drawn-out claims. The auto carrier
generally will make no payment on a claim
until medical treatment has concluded and
the injured party has attained maximum
medical improvement. At that point,
they will negotiate a settlement with the
injured employee or their attorney.
When the injured employee settles their
claim with the auto insurance company
for the responsible driver, they will be
compensated for their medical bills, lost
wages, pain and suffering, and possibly
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their spouse’s loss of consortium (the
inability of one’s spouse to have normal
marital relations). Workers’ compensation
would have already paid the medical bills
and 60 percent of the lost wages relating
to the auto accident and, therefore, would
have a lien against the auto settlement.
The injured employee is required to
pay back workers’ compensation for the
payments that were made on their behalf.
The NH Workers’ Compensation Statute,
RSA 281-A: 13 provides the workers’
compensation carrier or self-insured with
this lien. If the injured employee does not
pursue a claim against the responsible
driver, then RSA 281-A:13 has a provision
that allows the workers’ compensation
carrier or self-insured to take over the
claim to seek reimbursement directly
from the auto carrier for payments they
made on behalf of the injured employee.
The workers’ compensation carrier can
pursue the claim directly if the injured
employee does not pursue a claim within
nine months of the date of the accident.
If the injured employee retains an
attorney, then RSA 281-A: 13 requires
that the workers’ compensation carrier
waive at least one-third of their lien and
their equal share of the attorney’s expenses
as compensation to the attorney for
resolving the case.
In the event that the responsible party
is uninsured, then workers’ compensation
would seek reimbursement directly
from them. If the responsible party is
unwilling to make payment, the workers’
compensation carrier or self-insured
has the right to request suspension of
the license and registration from the
Employees Injured – continued on page 5
page 4
Summer 2014
Dateline: NH
Dateli
a publication of the New Hampshire Automobile Dealers Association
Post Auto Accident Employee Responsibilities
Be Prepared: ensure the registration
and car insurance paperwork is
on-hand and accessible.
Tend to the injured by summoning
rescue personnel (EMS, Fire Dept,
etc.) if necessary
Move to safety.
If the accident is straightforward, move
the vehicles out of the way of traffic.
If injuries are involved or any other
questions regarding the accident
leave the vehicles blocking traffic.
Notify the police.
Take photos of the scene (use your
cell phone camera if another
camera is not available):
• the scene,
• the vehicle damage to all
involved vehicles, and
• all occupants of involved
vehicles.
Contact your employer (who should
immediately report the claim to
the insurance company and, when
injuries are involved, workers’
compensation).
Exchange information:
• full name and contact
Employees Injured – continued from page 4
Director of Motor Vehicles, pursuant to
Chapter 264 Accidents and Financial
Responsibility, Motor Vehicles.
Not all auto accidents that occur
when the employee is driving are covered
by workers’ compensation. In order
for an injury to be covered by workers’
compensation, it must arise out of, and
in the course of the employment. The
incident must occur within the time and
space of the employment, and it must
arise out of a risk or hazard created by the
employment. Commuting to and from
work, whether in a company car or not is
generally not considered to be within the
course of employment. However, when
the employee arrives at the designated
parking area at work she/he has moved
into the course of their employment
even before they technically punch in. If
the employee deviates from the normal
delivery route for a personal errand, and/
or was under the influence of drugs or
Summer 2014
information,
insurance company,
license plate number,
type, color and model of vehicle,
location of accident, and
full names and phone numbers
of any eye witnesses.
Do not discuss the accident with
anyone at the scene, avoid conflict
and save your side of the story for
the police, your employer and your
insurance company.
Never drive your vehicle away from
the scene if it is unsafe.
•
•
•
•
•
GOLD ASSOCIATION PARTNER
alcohol, and was involved in a motor
vehicle accident, injuries sustained may
not be covered by workers’ compensation.
Overall, the process works, although
it may sound prolonged, cumbersome
or confusing. The injured employee
gets the medical attention they need,
and it is paid promptly by workers’
compensation. They are promptly paid
for their time out of work if the physician
feels it is necessary, and generally, they
recover and return to their normal lives.
The responsible motorist, through their
auto insurance, ultimately pays for the
injured employee’s pain and suffering,
and reimburses workers’ compensation
for the payments of medical and disability
benefits.
If you have any questions regarding
motor vehicle accidents or any other
workers’ compensation issue, please call
me at 800-852-3372, or email me at
[email protected].
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at [email protected].
page 5
Dateline: NH
Dateli
a publication of the New Hampshire Automobile Dealers Association
NHADA 2014 Election Candidate Questionnaire and
Legislative Scorecard are Live on nhada.com.
Learn more and support those who support you!
Dan Bennett, Vice President of Government Relations
T
he NHADA is pleased to announce,
once again, that our very popular
election data providing members with
election and legislative information is now
live at www.nhada.com/elections.
In time for the September primary
election on September 9 and for use
during the November 4 general election,
this valuable service aims to inform
NHADA members about candidates for
elected offices.
Our election section on the website
provides answers to our candidate
questionnaire on issues specific to the
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page 6
motor vehicle industry developed with
member input. It was sent to each of the
candidates for the offices of Governor,
Executive Council, and state Senate.
We are expecting positive responses to
the survey and a high return rate from
candidates. Those who choose not to
participate are indicated as such. The
website will enable you to see candidates’
actual questionnaires with detailed
responses.
Another important item in the
election section is our Legislative
Scorecard. The scorecard looks at
the past two legislative sessions and
identifies priority bills that NHADA
supported or opposed. It identifies
how your Senator and Representatives
voted on issues of importance and
major impact to NHADA member
businesses. Representatives and Senators
in the legislative scorecard are listed
alphabetically. As well we will provide a
“Who’s My Legislator” link to help you
determine your representative if you are
unsure who that may be.
NHADA urges you to be as informed
as possible for the upcoming elections;
these candidates have a direct impact
on your business and our industry here
in NH.
These two election services from
NHADA will help to educate you as you
head into the polls and choose whom
to support. We believe that your local
representatives should do exactly that;
represent your local issues and businesses.
NHADA has long believed we support
those who support us.
Election Questionnaire– continued on page 7
Summer 2014
Dateline: NH
Dateli
a publication of the New Hampshire Automobile Dealers Association
2014 Legislative Session Wrap Up
Dan Bennett, Vice President of Government Relations
T
he 2014 legislative session wrapped
up in early June with few fireworks,
thankfully. The session started with over
700 bills filed. Ultimately around 240
passed, many of which are awaiting
Governor Maggie Hassan’s signature.
The session was very successful for
the NHADA, with a lot of hours spent
providing information, testimony, and
lobbying legislators. Although we had no
legislative battles as large as in the past,
such as the dealer bill of rights (2013 and
2009) or the vehicle inspection program
repeal (2010 and 2011), we had many
important, smaller issues to contend
with. Many of the issues we worked on
successfully concluded and were a direct
result of your input as members, proving
yet again that your input and feedback
at town meetings, seminars, boards and
committees year-round is critical.
A variety of bills impacted the
Department of Safety (DOS) and
Division of Motor Vehicles (DMV),
which we supported. The legislation may
seem minor; these bills will nonetheless
benefit your businesses.
Senate Bill 305: One the most important
bills, sponsored by Senator Andrew Hosmer
Election Questionnaire – continued from page 6
These election and legislative services
are of great importance and value to all
of us, and we urge you to take advantage
of them.
If you have questions on the candidate
questionnaire and legislative scorecard
projects, please contact Dan Bennett,
vice president for government relations,
by email at [email protected] or call
Dan at 800-852-3372.
Summer 2014
(D-Laconia), resulted from hard work and
discussions between NHADA staff and
members, the DOS and the DMV. The bill:
• Allows existing franchised dealers who
purchase another, existing franchised
dealership to operate while waiting
for DMV license approval, provided
all regulatory requirements are met.
• Allows an existing dealer in good
standing, who purchases another
dealership, to forego the normally
required attendance at DMV dealer
school.
• Allows truck dealers to demo an
overweight, certified truck on a dealer
plate.
• Allows used cars to be delivered if the
vehicle has a valid inspection sticker
issued by the dealer. The customer shall
return within 20 days from the delivery
for a permanent sticker. This tricky issue
directly resulted from the feedback at our
2014 town meetings around the state.
Dealer and Inspection License Renewals:
This bill will shift dealer and inspection
license renewals to an every-other-year
interval on an alternating basis. It will make
operations more efficient for you and the
DMV. Likewise, we supported legislation
strengthening the title fraud law and the
prevention of illegal vehicle exports.
As an association, NHADA places the
highest priority on safe roads as evidenced
through our support of annual vehicle
safety inspections, motorcycle rider training
and awareness programs, and the Driving
Towards Zero partnership, to name a few
initiatives.
Distracted Driving: We were very active
and supportive of a bill battling the deadly
distracted-driving epidemic. House Bill
1360 evolved from three House bills
merged into one. An intense effort for
its passage was mounted not only by the
NHADA, but also the DOS and DMV,
among others. The final product, awaits
the Governor’s signature. It prohibits
hand-held cell phone use while driving
while simultaneously allowing “handsfree, one-touch” wireless technology for
calls. Hands-free technology such as
bluetooth earpiece or speakerphone, can
be purchased and currently is available
in many vehicles. The bill prohibits all
cell phone usage while driving for drivers
under 18. It applies also to municipal
Legislative – continued on page 10
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page 7
Dateline: NH
Dateli
a publication of the New Hampshire Automobile Dealers Association
Automotive Lift Buyers Beware,
All Lifts Are Not Built Equally
John Gilday, Bronze-Level Partner LiftWorks
Determining Factors in Purchasing a Lift
Most consumers plan to purchase a lift
that will last ten to 20 years. Before a lift
is purchased, these basic questions listed
below should be considered They may save
you from buying a lift twice.
• Is the lift manufacturer a member of
the Automotive Lift Institute (ALI)?
• Does the lift you are considering carry
the gold ALI/ETL certification label?
• What vehicles do you plan to lift (more
cars than trucks — asymmetrical or
symmetrical lift)?
• What capacity weight are the vehicles
you plan to lift (unloaded and loaded
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with weight)?
• What is the wheel base (length of the
vehicles that you will be working on)?
• Where is the lift being installed (ceiling
height, length and width of the bay)?
• What are the concrete requirements?
Is air needed? What are the electrical
requirements?
• Who installs the lift (subcontractors or
actual employees)?
• Who services and inspects the lift? Are
parts readily available after the sale?
• Is the lift company an ALI member? Are
the techs ALI lift inspector certified?
Are they factory trained?
• Who else will use the lift(s) (references)?
Safety Requirements For Operation,
Inspection and Maintenance of Lifts
There has been a lot of recent discussion
about the ALI lift-certified inspector
program and lift inspections.
OSHA’s lift inspections started
in Hawaii. Inspectors have started
visiting dealerships in Oklahoma and
Wisconsin. An OSHA press release
said, “OSHA compliance officers will
begin conducting random inspections to
identify and evaluate hazards of lifts used
in the automotive industry, including at
automobile dealerships.”A memo from
the Wisconsin Automobile & Truck
Association to its members said, “OSHA
will be paying you a visit…. OSHA
typically systematically sweeps the entire
dealer body throughout the state.” We
would assume this is just the beginning of
a nationwide lift-inspection march.
OSHA has no regulations that speak
directly to the subject of automotive
lifts. However, the National Technology
Transfer and Advancement Act, signed
into law March 7, 1996 allows for
government organizations including
OSHA to apply nationally recognized
standards to satisfy its safety mission by
suggesting the use of such requirements to
abate infractions cited under the existing
OSHA regulations. ANSI/ALI ALOIM
(Standard for Automotive Lifts Safety
Requirements for Operation, Inspection
and Maintenance, current edition —
bit.ly/UcEiKp) is one such standard.
ALI has developed a lift inspector
certification program to differentiate
Lifts – continued on page 9
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NHADA
Chuck Guerin
page 8
ENDORSED
Summer 2014
Dateline: NH
Dateli
a publication of the New Hampshire Automobile Dealers Association
Lifts – continued from page 8
shops looking for qualified
automotive lift inspectors.
WCT Members
Without a national certification
Autolift Safety
program in place, vehicle lift
To Do’s
inspection companies haven’t
+DYHDOOOLIWVLQVSHFWHGE\DTXDOLÀHGOLIWLQVSHFWLRQ
been able to offer independent
company annually.
validation that their inspectors
are qualified.
Establish a binder with all auto lift inspection
“The certification program
reports and records of repairs for each auto lift.
will provide third-party
Add additional lift service records to binder as
assurance that a certified lift
repairs are made.
inspector has been tested
and proven competent to
Train all service techs on auto lift safety.
thoroughly inspect an installed
Maintain training records in binder as well.
vehicle lift and report on its
suitability for continued
Develop a planned maintenance procedure
use and/or the need for
according to lift manufacturer’s instructions.
maintenance or repair.
Contact NHADA Loss Prevention for
“We encourage all vehicle
Assistance and Training
lift inspectors to demonstrate
their professionalism and
differentiate themselves from
themselves from non-certified inspectors.
their competitors by getting
“Proper vehicle lift certification, certified,” O’Gorman said.
installation, and inspection have come Owners responsibly (administration
under increased scrutiny in recent years by r e v i e w c h e c k l i s t ) A N S I / A L I
OSHA and other local, state, provincial and ALOIM:2008 key points
federal health and safety officers,” explains Bottom line: You want the safest work
R.W. “Bob” O’Gorman, ALI president. environment for your employees. Refer
“This has resulted in an increase in to ANSI/ALI ALOIM:2008 for guidance.
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Please contact Amy Martineau for more information at
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Summer 2014
The training logs and procedures listed
below need to be continually updated
and reviewed.
• Appendix A: operator training log for
each operator, signatures and no blank
spaces), manufacturer instructions,
lifting-it-right, safety tips, warning
labels and lifting point guide;
• Appendix G: planned maintenance log;
• Appendix H: repair maintenance log;
• ANSI Z44.1 lift lock-out, tag-out
procedure;
• Clean and safe work area checklist; and
• Use of certified accessories.
Research information referenced from
WardsAuto, ALI’s website and Rotary Lift’s
website.
Use of Aircraft
for Business
Do you own, lease or charter a
private aircraft for business activities?
If yes, you must report it to the
NHADA – WCT immediately. Once
reported, we will send you an aircraft
supplemental form to be completed
and returned to us. This form must
be completed annually.
If you fail to report an aircraft and
a claim arises from use of the nondisclosed aircraft, the member shall
be required to reimburse the WCT
for the total dollar amount expended
on the claim.
Should you have any questions,
please feel free to contact Marianne
Gourgiotis at 800-852-3372 or by
email at [email protected].
Amy Martineau
page 9
Dateline: NH
Dateli
a publication of the New Hampshire Automobile Dealers Association
Legislative – continued from page 7
employees, police, and fire personnel.
An important component allows usage
in the case of emergencies. Assuming the
Governor’s signature, the bill becomes
effective July 1, 2015. A Senate caveat
gives all citizens the chance to upgrade
their phone or obtain a hands-free device.
OHRVs: NHADA worked on many OffHighway Recreational Vehicle (OHRV)
bills. We supported a bill allowing the
Fish and Game Executive Director to
pursue discussions of snowmobile trail
reciprocity with Maine and Vermont if
they express interest. We worked with
many interested parties to help define
Utility Terrain Vehicles (UTVs) in the
Fish & Games trail laws.
A great deal of confusion has arisen
from the question of when a UTV can
receive a plate and legally be used on the
road. NHADA worked on a bill allowing
agricultural and light industrial utility plates
that will clear up confusion at the point of
sale, at registration, and for law enforcement
for on-road UTV usage.
Energy: Working with the NH Retail
Association, we helped ensure the continued
viability of a valuable energy efficiency
program, of which we and many NHADA
members have taken advantage.
Workers’ Compensation: Many bills filed
would have affected workers’ compensation,
and, of course, NHADA carefully monitored
these, supporting some, opposing others.
While successful on many accounts, one
bill forming a committee to study workers’
compensation medical fee schedules and
opioid abuse failed to pass. It would have
created a study commission on which the
NHADA was to be represented. At the end
of the day, the House and Senate failed to
agree. The good news is that shortly
thereafter Governor Hassan created an
independent workers’ compensation
study commission and named NHADA
as a board participant.
Expanded Gambling: Although favored
by the Senate and Governor Hassan,
legalized, expanded gambling once again
failed in the House. The bill was voted on
at least three times and lost by just one
vote in one instance.
Medicaid Expansion: An expansion of
Medicaid under the Affordable Care Act
(ACA) passed that will impact 50,000
low-income NH citizens. It has a threeyear sunset provision.
Medicaid Enhancement Tax: The very
contentious Medicaid enhancement tax,
of which NH hospitals take advantage,
appeared to be at risk, but a compromise
solution was reached, and all of NH’s
hospitals with one exception agreed to
forego a court challenge.
IRS Issues Guidance on Tax Treatment of
Manufacturer Imaging Payments
The Internal Revenue Service has released guidance addressing the tax treatment
of payments that dealerships receive from manufacturers pursuant to facility image
programs with three different sets of features. In the guidance, the IRS Office
of Chief Counsel concludes that the manufacturer payments under each of the
three programs must be included in the dealership’s gross income. Dealers who
receive manufacturer facility image program payments should consult with their
tax advisor concerning this guidance.
– Charlie Gilchrist, NADA Chairman, Regulatory Affairs Committee
page 10
Death Penalty and Raising the Minimum
Wage: Another attempt was made to repeal
the death penalty; it failed as did an effort
to raise the NH minimum wage.
Paycheck Equity: “Equal pay for equal
work,” as it was dubbed and a bill strongly
supported by Governor Hassan, will provide
what is now known as paycheck equity;
employers are no longer allowed to ban
employees from discussing pay.
Gasoline Tax: Effective July 1, 2014 the
NH gasoline tax, a.k.a. the road toll, was
raised for the first time since 1991. Going
up by 4.2 cents-per-gallon, it is still one of
New England’s lowest. The increase will
bring in an estimated $32 million annually.
It is dedicated to both the widening of
Interstate 93 and to improvements to NH
road and bridge infrastructure.
NHADA eagerly awaits Governor
Hassan’s signature on many of these bills.
We will release more specifics on the
application of the new laws and effective
dates as they evolve.
Questions: Please contact me at
[email protected] or 800-852-3372.
NHADA
Loss Prevention
Department
Mission Statement
T h e N H A DA L o s s P reve n t i o n
Depar tment strives to provide
Workers’ Compensation Trust
(WCT) members with top quality
comprehensive environmental, health
and safety (EH&S) consultation
ser vices. The department’s goal
is to meet all the EH&S needs of
the membership so as to assist in
the prevention of injury, regulatory
compliance, enhanced business culture,
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Summer 2014
Dateline: NH
Dateli
a publication of the New Hampshire Automobile Dealers Association
Lift Works is a Division of Sullivan Tire Inc. This gives us the unique opportunity to
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meet our expectations, it probably won’t meet yours.
www.liftworks.net
1-800-392-6330
WORKS
CORP.
Automotive Service Equipment, Sales, Service & Installation.
Specializing in Lifts, Lubrication, Compressed Air and Exhaust
Extraction systems.
Whether you need one lift serviced or an entire shop installed,
Lift Works is your best choice!
Summer 2014
page 11
2014
Family Convention
Dateline: NH
a publication of the New Hampshire Automobile Dealers Association
at the
Mountain Club on Loon
Photos by Michael Rosenblum, Robert Letourneau and Nat Stout
L to R: (top) John Sullivan of Comcast Spotlight
and Chairman Chris Weiss of Crest Auto World;
(middle) Kathy Michalski and Gordon Wisbach of
G W Marketing Services with Paul Gladstone of
Gladstone Auto Sales; (bottom) Kathleen and Bill
Deluca of Auto Use with Donna Hosmer of AutoServ
Dealerships
page 12
L to R: (top row) Nora and Doug Miles of Seacoast Volkswagen; Clay Viarengo
and Jeff Corriveau of Enterprise with Jeff Platek of Betley Chevrolet; (middle row)
Dennis Gaudet of AutoServ Dealerships with Mary Reo-Neill and Mike Taffaro
of WMUR-TV; Ken and Elaine Plante of Tri-City Dealerships; (bottom) Dick and
Karen Horan of Precision Imports and Bill and Charlotte Gurney of Gurney’s
Automotive Repair enjoy the views from the top of Loon.
Summer 2014
Dateline: NH
a publication of the New Hampshire Automobile Dealers Association
Kids of all ages had a great time!
Kids’ Club activities included a visit to
the top of Loon Mountain, a trip to the
maze, fun in the bounce house and a
magic show by Andrew Pinard.
Above: (left) Michael Kopp of North
Country Ford and his family stole the
show at the dance party; (top right)
the Lip Sync Competition winners
put on an awesome show with a
teen beach party medley; (bottom
right) Emily Gaudet of AutoServ
Dealerships and Chris Weiss of
Crest Auto World
(left) Keynote speaker Howard
Brodsky, CEO and Chairman of CCA
Global Partners, discussed providing
excellence and the unexpected
to customers; (right) The annual
meeting updated members on the
status of the association and key
issues that affect members.
Summer 2014
page 13
Dateline: NH
a publication of the New Hampshire Automobile Dealers Association
The hula hoop contest was a big attraction - and lots of fun!
The Franconia Notch bicycle tour (which was mostly downhill) offered beautiful
scenic views and photo ops.
Ron Currier and Nancy Noris of Ron Currier’s Hilltop Chevrolet
Whale’s Tale Waterpark was enjoyed by everyone. Riding down the slides and
enjoying music by the LandSharks were among the highlights.
The Kids’ Club takes a break on their Loon Mountain adventure.
A hot tub at Whale’s Tale was enjoyed by NHADA board member Marc Bourgeois of MB Tractor & Equipment (center with son), along with family and friends.
page 14
Summer 2014
Dateline: NH
a publication of the New Hampshire Automobile Dealers Association
Jaws! The mechanical shark
was a huge hit!
(above) Gerry McGavick of
WBIN-TV; (left) Paul Gaudet
of AutoServ Dealerships;
(above right) Past Chairman
Andy Crews of AutoFair
Dealerships; (right)
Chelsea Gaudet, AutoServ
Dealerships
NHADA Annual Meeting
Miles Cook of Rochester Motorspots recieves the award
for Best Freestyle Shark Rider; Sam Verge of Team Nissan
recieves a Sharkie Award for Best Freestyle Dancer
Immediate Past-Chair Andy Crews is presented a painting by
Chairman Chris Weiss
Summer 2014
Paul Gladstone recieved the John T.
Grappone Spirit of Excellence Award and
was joined by his wife Pattie, daughter Amber
and grandkids Cole and Reegan.
2014 Golf Tournament winners: Jeff Platek of Betley Chevrolet, Mike
Taffaro of WMUR-TV, Rich DeFreitas of KeyBank, and Chris Platek
page 15
Dateline: NH
page 16
a publication of the New Hampshire Automobile Dealers Association
Summer 2014
Dateline: NH
Dateli
a publication of the New Hampshire Automobile Dealers Association
NHADA Has Two Newly Endorsed Services to Help You
Recycle Your E-Waste Safely, Securely and Legally
Daniel Bennett, Vice President of Government Relations
M
etal Wave and Save Energy Systems
can help you and your business
recycle electronics and control your energy
usage.
Metal Wave Inc. is a veteran-owned,
small business, specializing in IT and
consumer electronics reclamation and
recycling, with a 25,000-square-foot
facility in Amesbury, MA. The company
is R2-, e-Steward-, ISO 14001:2004-,
and OSHA 18001-certified and is a
member of the Coalition for American
Electronics Recyclers. With over 25
years of reclamation experience, Metal
Wave Inc. offers the broadest spectrum
of in-house asset recovery and recycling
options for customers. Their staff’s vast
product knowledge and processing
experience allows us to offer a one-stop
electronics recycling and asset recovery
solution. Metal Wave will conduct
routine, statewide pickups of retired
electronics at your facility. To learn more
about this endorsement and partnership,
download this document or call Mark
Babcock at 603-686-4421 or email him.
Stop Treating Your Utility Bills as
Fixed Costs
Save Energy Systems’ patented, easy-touse technology can reduce overall energy
costs 10-25 percent by continuously
monitoring and dynamically adjusting
the operation of your HVAC system,
making your building temperatures more
consistent, managing energy use and
reducing demand charges, all of which are
major components of your electricity bill.
The company’s customers take control
of their HVAC systems and save thousands
yearly on their utility bills while still
maintaining comfort, all with an ROI
of less than two years. The professionals
at Save Energy Systems are so confident
they can help you
reduce your energy
Inspection Station License Renewal
costs, they stand
It’s that time of year again!
behind their product
Are you a licensed inspection station?
with a money-back
guarantee.
NHADA would like to once again remind all NHADA
Have rising
members that your inspection license renewal is due to
energy costs at your
the DMV Registration bureau by September 30, 2014.
facility become so
It is helpful to you and the DMV to get it done and
painful that you’ve
sent in early, so don’t wait. A link to the application be
stopped paying
found here: http://1.usa.gov/1ssMfJR.
attention to them?
Are constant
Summer 2014
changes to thermostat settings driving
your employees (and you) crazy?
At an average-sized dealer, heating
and air conditioning costs account for
about half of your total energy usage. And
frequent changes to HVAC system settings
usually create an even more uncomfortable
working environment that can be costly
when space heaters and fans become your
employees go-to solutions. To learn more
about what they can do for your facility
and read what some of our customers
are saying, go to saveenergysystems.
com or please contact Rick Chergey at
617-564-4800 x203; email: rchergey@
saveenergysystems.com.
BRONZE ASSOCIATION PARTNER
JM&A Group
FINANCE AND INSURANCE,
INSURANCE CONTRACTS
For more information, please contact
Jim Beauregard, Regional Manaager,
at 508-561-2951; james.beauregard@
jmagroup.com; Terry Moore, Distric
Manager, at 774-232-4953, terry.
[email protected]; or Brian Hill,
Sr. District Manager, at 954-8717058, [email protected].
Jim Beauregard Terry Moore
Brian Hill
page 17
Dateline: NH
Dateli
a publication of the New Hampshire Automobile Dealers Association
It’s a Birdie! It’s a Plane!
It’s the NHADA Golf Tournament!
Jean Conlon, NHAEF Programs Administrator
W
e are excited to announce that the
2014 NHADA Golf Tournament
is being held at Pease Golf Course in
Portsmouth on Monday, September 15.
This beautiful course has 27 holes of
leafy woodlands, streams, and manicured
greens that are visually stimulating,
uniquely enjoyable, and suit all skill levels.
Pease Golf Course is a public course,
built in 1901 on the grounds of Lafayette
Road (Langdon Farm) in Portsmouth.
From its early proponents to those that tee
off on the greens today, all have helped to
shape and constantly improve the course
over time. Most recently, in 2000, a third
nine-hole course was added to the original
course.
Pease is a unique course for so many
reasons. It’s the only course in the area
that offers 27 different holes, and has the
distinction of being the only course where
planes land right before your eyes. Some
might think this would be distracting,
but it’s really quite incredible to be on
the course and watch the Thunderbirds
practice, or watch a huge C-130 Hercules
or an A-10 Thunderbolt descend from the
air onto the nearby runway.
The NHADA Golf Tournament will
continue to include its signature special
features, including an on-course barbecue
and beer tent, on-course chair massages,
numerous contests, and great gifts.
Registration forms have been sent
for this member-only event. Go to
the NHADA website to download
a registration form. If you have any
questions, contact either Jean Conlon or
Brian Duplessis at 800-852-3372 or at
their respective emails, jconlon@nhada.
com or [email protected].
We hope to see you on the links!
BRONZE ASSOCIATION PARTNER
Auto Auction of
New England
LICENSED DEALER WHOLESALE
AUTOMOTIVE AUCTION
For more information, please
contact Michele Pierog at
603-437-5700, or email her at
[email protected].
L to R: Steven DeLuca, Bill Hoover,
Anna Fontaine, Michele Pierog,
Jim How, Ted Finn
page 18
Summer 2014
Dateline: NH
Dateli
a publication of the New Hampshire Automobile Dealers Association
GM Donates Silverado to LRCC
G
e n e r a l Mo t o r s , t h ro u g h
Po r t s m o u t h C h e v r o l e t ,
Inc., the dealership handling the
processing, recently donated a
Chevy Silverado to Lakes Region
Community College. Devin Karkos,
third-generation owner of Bob’s
Gulf, an AC Delco Professional
Service Center, generously provided
the transportation of the vehicle to
LRCC.
“LRCC personnel appreciate
the overwhelming support of
businesses like Bob’s Gulf-Dover
and Portsmouth Chevrolet,” said
Lakes Region Community College (LRCC) General Motors
Automotive Service Education Program (GM- ASEP) Professor
Dave Perkins of Center Harbor (center), receives the keys
to the 2014 Chevy Silverado delivered by Bob’s Gulf-Dover
ACDelco Professional Service Center. Providing the keys to
the new truck is GM-ASEP student, Zachary Emerson of
Sanbornville (left). The gift was sponsored by Portsmouth
Chevrolet, Inc. Also pictured is GM-ASEP student Devin Karkos
of Rochester.
Professor David Perkins, long-time
automotive industry professional.
“ Wi t h o u t q u e s t i o n , t r a i n e d
professionals are the outcome of
LRCC’s GM-ASEP program.
“LRCC’s GM-ASEP program
plays an important role in helping
the auto industry fill a critical need:
developing and retaining skilled
automotive technicians,” Perkins
said. “The new Chevy Silverado is
a generous donation from GM and
enables LRCC GM-ASEP faculty to
deliver the highest quality education
to students.”
$QQXDO&DU6KRZ%HQHÀWV0DNH$:LVK1HZ+DPSVKLUH
Porsche Stratham Supports Community Partner
Porsche Stratham, an International
C a r s L t d . ( I C L ) c o m p a n y, h a s
announced their sponsorship of MakeA-Wish New Hampshire’s Annual Car
show. The event occurred July 20 and
showcased exotic and antique cars. It
included highlights such as a catered
lunch, several raffles and music.
“ICL is pleased to host this event
while sponsoring Make-A-Wish New
Hampshire,” said Rui Moreira, general
manager of Porsche Stratham. “It
continues to be our honor to support an
organization that works tirelessly to make
a difference.”
Ever y four days Make-A-Wish
Ne w H a m p s h i r e g r a n t s a c h i l d
diagnosed with a life-threatening
medical condition a wish within their
community. With the support of the
Stratham community, surrounding
areas and partners like the Porsche
BRONZE ASSOCIATION PARTNER
SAVE THE DATE
Bernstein Shur
FULL-SERVICE BUSINESS LAW FIRM
Bob Macdonald
Summer 2014
/DZ¿UP%HUQVWHLQ6KXU&RPPHUFLDOWUDQVDFWLRQVPHUJers/acquisitions, buy-sell agreements, succession planning,
and labor and employment law. For more information
contact attorneys Bob Macdonald at 207-774-1200;
[email protected], or Roy Tisley at 603623-8700; [email protected].
Club of America, ICL’s goal is to raise
enough money to continue granting
the wishes of local children.
ICL’s community involvement is
an ongoing commitment. Recent
contributions include a $10,000
donation to the American Red Cross
and February’s Food for Friends drive for
local food pantries. For more information
on ICL and its dealerships, please visit
www.iclautos.com.
2014 NH Auto Show
Charity Night Preview
October 23, 2014,
6-9 p.m.
NH Sportsplex,
Bedford, NH
Watch for ticket and
Roy Tilsley
sponsorship information
page 19
Dateline: NH
Dateli
a publication of the New Hampshire Automobile Dealers Association
“Rockin’ ” Foss Motors Supports Graduation Activities
(L to R) Larry Foss, Foss Motors Inc.; C. J. Lalime EHS, class of 2014 president; Kaila Gutierrez, EHS class of 2014 senator.
L
ate this spring, Exeter High School
class of 2014 President C. J. Lalime
lauded Foss Motors saying “the last few
weeks of high school are exciting and
stressful, and to have support from people
like Larry Foss and Foss Motors has
lessened the challenge and made it more
memorable for all of us. These guys rock.”
The donation, totaling $4,560, was
used to support class of 2014 activities
including Project Post Prom and
graduation events.
“Each year it takes a special group of
supporters to help the Senior class to
complete their school year,” said class
Senator Kaila Gutierrez. “Each spring,
Larry Foss and Foss Motors has stepped
up and been that rock of strength that
we can rely on to help us through
graduation.”
The funds were earned as part of
the Dodge Booster Club fundraising
page 20
program, which partners local Dodge
Dealers with their hometown high school
booster clubs and rewards the sponsoring
organization $20 for each test drive of
a new Dodge vehicle they can arrange.
“We are committed to giving back
to our community and have been since
1961” said Larry Foss, the dealerships’
second-generation owner. “My father,
Laurence, taught me to take care of our
hometown people like they are family,
and that is what we have done and will
continue to do,” he said.
Foss Jeep Dodge Chrysler Ram was
a recent winner of the Exeter Chamber
Business of the Year.
BRONZE ASSOCIATION PARTNER
Lynnway Auto Auction
AUTO AUCTION
Lynnway Auto Auction runs 2000+ new dealer fresh trade luxury,
foreign and domestic cars and trucks in every price range on
:HGQHVGD\VDWDP(67)RUPRUHLQIRUPDWLRQFRQWDFW
0LNH$XGHW1+6DOHV5HSDWRI¿FHFHOO
603-848-4458, or visit their website at www.LWAA.com.
Summer 2014
Dateline: NH
Dateli
a publication of the New Hampshire Automobile Dealers Association
Motor Vehicle Political Action Committee (MVPAC) Contributors
MVPAC, your state political action committee, is an essential part of NHADA’s legislative program.
To participate in this year’s fund drive, visit www.nhada.com/MVPAC and click the “Donate to MVPAC” button.
Thank You!
Andy Crews
Donna Hosmer
Marshall Jespersen
Larry Foss
Roger Groux
Marc Bourgeois
Peggy Proko
Rick Fecteau
Mount Washington: $2,000 - $5,0000 (maximum allowed by law)
John Sawyer Portsmouth Ford Lincoln/Portsmouth Kia
AutoFair Automotive Group
Matt McGovern Prime Subaru
AutoServ Dealerships
Dan Quirk Quirk Auto Dealers
International Cars Limited
James Powers Sunnyside Acura
Foss Motors
Victoria Marcinkevich Team Nissan, Team Nissan North,
Honda Barn
Team Kia
MB Tractor and Equipment
Peters of Nashua
Port City Nissan
Lake Winnipesaukee: $1,200 – $1,999
Ken Plante
Ronney Lyster
Joel Ginsburg
Chris Weiss
'DYLG*DOH
Bill Fenton
Kurt Gerrish
Paul Holloway
Scott Holloway
Mighty Merrimack: $1,000 - $1,199
David Cushman
AutoSaver Group
Roy A. Hurlbert
BMW of Stratham
Sue Moynahan
Crest Auto World
Doug Miles
)DLUÀHOGV&DGLOODF%XLFN*0&)DLUÀHOG.LD
Matt Marrazzo
Fenton Family Dealerships
Rick Labrie
Gerrish Honda
Jack Tulley
Holloway Automotive Group
Dwight Wissler
Holloway Buick GMC Cadillac
Alissa Bournival
Bournival Inc.
Tri-City Chrysler Dodge Jeep Ram Subaru
Holloway Motor Cars
Hurlbert Toyota Scion
McFarland Ford Sales, Inc.
Seacoast Volkswagen
Townline Equipment Sales
Toyota of Nashua
Tulley Buick-GMC-BMW-Mazda
Volkswagen of Rochester
Great Bay: $750 – $999
Tom Cantin
Cantin Chevrolet
Star Island: $500 – $749
Shawn Hanlon &
Donald Noyes
Jeff Platek
Scott Bond
John Berry
David Hammer
Bill Gurney
Jim Whalley
Richard Nault
AutoNorth Pre-Owned Superstore
Betley Chevrolet
Bond Auto Parts
Bonneville & Son, Inc.
Contemporary Chrysler Dodge Jeep Ram
Gurney’s Automotive Repair
HK Powersports
Michael Kopp
Miles Cook
Ron Currier
Al Contois
Tim Ackerman
George Mullin
Mike Wentworth
Nault’s Powersports/Nault’s Windham
Honda Kawasaki
North Country Ford
Rochester Motorsports
Ron Currier’s Hilltop Chevrolet
Seacoast Harley-Davidson, Inc.
Seacoast Mazda
Souhegan Valley Motorsports
Wentworth Motor Company
Scott Ives
Corey Benson
Bob Mariano
Marc Bigney
Paul Prunier
Brian Orlando
Mark Piekarski
Gary Blake
Nor’easter: $300 – $499
Kevin Donovan
Belknap Subaru
Harry H. King III
Benson Auto
Frank Goodwin
Bob Mariano Chrysler Jeep Dodge
Mike Snide
Brooks Chevrolet, Inc.
Dick Poulin
Chuck’s Auto Repair LLC
Scott Reed
Diesel World Truck Sales
Peter Mans
Gate City Collision Center
Gary Blake Motorcars
Granite Ford, LLC
Kar Kraft of Gilford
Land Rover Bedford
Pinnacleview Equipment Inc.
Poulin Chrysler Dodge Jeep Ram
Reed Truck Services
Subaru of Claremont
Ernie Delle Donne
James Tees
Patrick Kane
Tom Hemenway
Ray Aremburg
Ron Poirier
Holly Carlson
Tom Clark
Ron Poulin
Lisa Nast
Dave Dupont
Don Goulet
Also Supporting MVPAC: up to $299
Paul Gladstone
108 Seacoast Power Equipment
Richard Wheeler
Absolute PowerSports NH
John Lambert
Auto Advisors, Inc.
Harold Maloney
Autosounds of NH
Bill Taranovich
Blackmount Equipment, Inc.
Linda Grant
Bob & Sons Automotive Inc.
Dick Horan
Carlson’s Motor Sales
Darrell Faulkenberry
Clark’s Car Care
Joe Walier
Country Tire & Service Center
Dan Weed
Dalton Mountain Motor Sports
Bob Werner
Dupont’s Service Center
Dyna Tune, Inc.
Gladstone Auto Sales
Hudson Cycle Center
Lambert Auto Sales
M & M Ford, Inc.
North Country Tractor
Northwood Garage
Precision Imports, Inc.
Second Wind BMW Triumph
Walier Chevrolet
Weed Family Automotive
Werner Mazda
Summer 2014
4
page
pa
ge 21
21
Dateline: NH
Dateli
a publication of the New Hampshire Automobile Dealers Association
Safety/OBD II Inspections Statistics
Safety
Inspection
Results
June ’14
Percent of
Total
YTD ’14
Percent
of Total
Total *
141,051
100.00%
799,703
100.00%
Passed
112,619
79.80%
634,190
79.30%
Corrected
15,600
11.10%
89,329
11.20%
Rejected
7,959
5.60%
46,028
5.80%
Untested
4,873
3.50%
30,156
3.80%
OBD II Inspection
Results
(1996 and newer)
2014 Unemployment Rates
by Area
March
Apr.
May
Total
119,020
100.00%
702,941
100.00%
United States
6.8%
5.9%
6.1%
Passed
103,190
86.70%
605,324
86.10%
New England
6.7%
5.8%
5.7%
Rejected
10,374
8.70%
66,970
9.50%
Connecticut
7.4%
6.6%
6.9%
Maine
6.6%
5.9%
5.9%
Untested
5,456
4.60%
30,647
4.40%
Massachusetts
6.6%
5.6%
5.2%
New Hampshire
4.9%
4.3%
4.4%
Rhode Island
9.1%
7.8%
8.2%
Vermont
4.1%
3.7%
3.2%
* Total numbers include OBD II Inspections
Statistics provided by Gordon-Darby
NHADA Mission Statement: Since 1921, fostering a spirit of cooperation by promoting
standards through education and advocacy, providing valuable services, and protecting and
advancing the motor vehicle industry as an integral part of New Hampshire’s economy.
Title Statistics Report Ending March 2014
New Hampshire Department of Safety, Division of Motor Vehicles
June ’14
June ‘13
’14 YTD
’13 YTD
Titles Issued for New and Demo Vehicles:
9,652
9,102
55,099
52,941
Titles Issued for Used Vehicles:
18,050
17,498
109,723
103,643
TOTAL TITLES ISSUED:
27,702
26,600
164,822
156,584
Titles Issued with a Lien:
12,818
11,979
78,360
72,731
Titles Issued with no Lien:
14,884
14,621
86,462
83,853
Salvage Titles Issued:
746
603
6,095
5,782
Salvage Tags Issued:
220
211
993
1,067
Titles Issued for Heavy Trucks More than 15 Years Old:
Titles Issued for Heavy Trucks 15 Years Old or Less:
39
51
228
181
133
124
835
777
Titles Issued for Trailers:
1,193
1,085
4,409
4,142
Titles Issued for Motorcycles:
1,880
1,951
6,714
7,100
89
67
351
305
Titles Issued for Motor Homes:
page 22
Summer 2014
Thank You 2014 NHADA Partners!
These partners have answered the call and supported NHADA programs and events.
-Œ…“…ƒŽ“‰„…’™•’’”Ž…’“Å’“”—ˆ…Ž™•Ž……„’†…““‰ŽŒ“…’–‰ƒ…“†’™•’‚•“‰Ž…““
To become a 2014 NHADA Partner, please call Jean Conlon at 800-852-3372. Compiled July 22, 2014.
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Thank You
to our
2014 Family Convention Sponsors
NHADA thanks our association partners and convention sponsors for their support.
Complete listing of partners are listed on page 23.
Sponsors:
MAJOR
MONDAY BREAKFAST
GOLF TOURNAMENT
PRIME
F&I Resources / Allstate
WHALE’S TALE DINNER
Northeast Delta Dental
Binnie Media & WBIN-TV
G W Marketing Services
MAJOR
GOLF CART
TUESDAY BREAKFAST
Enterprise Rent-A-Car
F&I Resources / Allstate
PHOTO BOOTH
Zurich American
Insurance Company
BEVERAGE CART
MECHANICAL SHARK
F&I Resources / Allstate
Zurich American
Insurance Company
Zurich American
Insurance Company