living in canada - Douglas College

WELCOME TO DOUGLAS COLLEGE
Remarkable forces of change are creating a growing need for professionals who can
function as Global Citizens. We are excited you have chosen Douglas College to begin
your preparations for a place in our progressively intertwined and global society. Along
the way, you’ll have an opportunity to define yourself and your future with the help of
the dedicated staff and students of Douglas College.
As you work towards your goal, you will have the support of the Douglas College
International department and the Douglas College community as a whole - a community
with the single objective of helping students to be successful in defining themselves and
reaching their goals. We are excited about your enrollment at Douglas College whether you are here as a university transfer student, to complete a degree, a diploma, an
associate degree, or a certificate and look forward to sharing this journey with you.
Warm Regards,
Douglas College International
WELCOME
MESSAGE
FROM
THE
PRESIDENT
Welcome to Douglas College! Our community of instructors, staff, and
students are engaged in changing the world and we invite you to join
us. The first thing you’ll discover is how friendly and welcoming we are.
Then you’ll see how our commitments to diversity, respect, instructional
excellence and scholarship make Douglas College an exciting place to
study.
Our comprehensive range of programs and courses allows you to discover your passion and prepare for a great career. You can choose to
complete one of our certificate, diploma, or degree programs, or you
can explore your interests by taking courses from a variety of academic
disciplines. If your aim is to graduate from a major university, you’ll find
there are many benefits to completing your first two years at Douglas
before transferring.
One of Canada’s most respected institutions, Douglas College serves
over 22,000 students each year. Our students rate us highly for our
great teachers and our friendly, supportive staff. Faculty and staff are
committed to student success.
We take our mission seriously at Douglas College: We commit to enhancing the skills, knowledge and values of life-long learners in meeting
their goals. At Douglas College, we respond to diverse community needs
in a rapidly changing society.
Douglas College
President
Dr. Kathy Denton
At Douglas, our student base is one of the most diverse in Canada and
our atmosphere of honoring and celebrating diversity of people makes
Douglas not only inviting, but a dynamic and exciting institution. There
are many college activities that you can participate in to enhance your
experience at Douglas College. You can engage in applied research, join
a student club, become a student ambassador, or study abroad in some
programs.
I encourage you to explore our website, visit our campuses and meet
our people. Engage in campus life and in the Douglas College
community.
Whatever your goals, you’ll find that a Douglas College education puts
you on the road to success.
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TABLE OF CONTENTS
Welcome
Welcome message from the President
Douglas College International Office
Services
Getting Started
Douglas College Student ID Card College Network Access
myDouglas
4
8
9
9
10
Computer Lab
11
Bookstore
11
U-Pass BC/Compass Card
12
Parking & Parking Pass
13
Academic Success
Services for Your Success
14
Other College Resources
15
Policy and Procedures
Attendance
17
Academic Integrity
17
Grading
18
Academic Probation
18
Registration
19
Get Involved!
Cultural Connections
22
Study Abroad
22
Clubs
24
Volunteer
24
Health & Wellness
Recreation
25
Fitness Centre
25
Living in Canada: Health Care
Medical Insurance
26 DSU Health and Dental Plan
27
Understanding the Medical System
28
Safety and Well-being
29
Living in Canada: Permits & Visas
Study Permit
30
Temporary Resident Visa (TRV)
31
Visiting Other Countries
31
Living in Canada: Working
Social Insurance Number
32
On Campus & Off Campus Employment
32
Co-operative Education
33
Income Tax
33
Post-Graduation Work Permit
34
Living in Canada: Identification
35
Living in Canada: Transportation
36
Living in Canada: Banking
37
Living in Canada: Telephone
38
Living in Canada: Housing
39
Living in Canada: Enjoying Metro Vancouver
41
New Westminster Campus
42
Coquitlam Campus 43
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After unpacking and getting settled, you are ready to
check out your new study environment! Each year,
Douglas College serves more than 2,200 international
students from over 80 countries.
As you discover the diversity at Douglas College, this
guide contains information that will be useful for your
success at Douglas College and throughout your stay
in Canada.
THINGS TO DO IN THE FIRST FEW WEEKS
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Check your course schedule
Check in at the International Office and show your
passport and study permit
Pick up your ID card
Purchase your Compass Card; link U-Pass
Familiarize yourself with the campus
Buy your textbooks
Get medical insurance
Set up an appointment with an International
Education Advisor
Set up your network account for internet and
printer use on campus
Update your contact information through myAccount
Open a bank account
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Get personal internet access and telephone service
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DOUGLAS
COLLEGE
INTERNATIONAL
(DCI)
DOUGLAS COLLEGE INTERNATIONAL (DCI)
Douglas College International (DCI) is here for you! Upon your arrival at
Douglas College, visit us at the DCI Office located at:
New Westminster Campus
Room S2800 (2nd floor, South Building)
700 Royal Avenue
New Westminster, BC
Tel: 1-604-527-5650
Hours:
Mon/Tue/Thu/Fri 9:00 am to 4:30 pm
Wed
10:00 am to 4:30 pm
Coquitlam Campus
Building A, Room A1301-A
1250 Pinetree Way
Coquitlam, BC
Tel: 1-604-777-6083
Hours:
Thursdays 10:00 am to 4:00 pm (Fall and Winter Semesters only)
DCI
SERVICES
Email: [email protected]
Website: douglascollege.ca/dci
Services offered at DCI:
• General information about programs, policies, procedures, etc.
• Academic Advising
• Letters (Study Permit extensions, Canadian Visa Applications
[TRV], Passport Renewals, etc.)
• Private medical insurance
• Applications for B.C. Medical Services Plan
• International Education Scholarships
• Cultural Connections Program
• Study Abroad Programs
• International Student Workshops
• Computers and scanners for student use
• Social Events
ALL INTERNATIONAL STUDENTS ARE REQUIRED
TO BRING THEIR PASSPORT, STUDY PERMIT, AND
VALID MEDICAL INSURANCE TO THE INTERNATIONAL OFFICE WITHIN THE FIRST TWO WEEKS
OF THE SEMESTER.
IMPORTANT!
If you decide to leave Douglas College to transfer to another
college or university, you MUST:
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1) Change your institution on:
cic.gc.ca/english/e-services/mycic.asp
2) Notify Douglas College International
STUDENT ID CARD
Your Student ID card is your official Douglas College identification (ID).
Students are advised to carry their Student ID card with them while on
campus. Your ID card is used:
• To borrow items from the library.
• To pick up letters or book appointments in the International Office.
• To receive help for problems encountered in the computer labs.
• To write your exams.
• To pick up confidential information from the Registrar’s Office.
• To get student pricing or discounts.
• To prove you are a student on public transit.
To receive a Student ID card, you must be registered for courses and
tuition paid in full for the current semester. You will need valid government-issued picture identification when requesting your student card,
such as:
•Driver’s license
•Passport
•BC Government Identification card (BCID)
•Other valid government-issued picture identification in English.
* The name that appears on the government-issued picture identification must match the student’s name as registered at Douglas College.
STUDENT ID CARD PRODUCTION: CEIT COUNTER
New Westminster Campus
Coquitlam Campus
Library N2100
Room B1250
Monday to Friday
Monday to Friday
8:30 am to 4:30 pm
8:30 am to 4:30 pm
(Closed for lunch: 1:00 pm to 2:00 pm)
GETTING
STARTED
DOUGLAS
COLLEGE
STUDENT
ID CARD
ID
PRODUCTION
HOURS &
LOCATIONS
(Closed for lunch: 12:00 pm to 1:00 pm)
IMPORTANT! If you have lost your Student ID card you can bring your
government issued picture ID to to either the CEIT Service Counter
(Room N2100 at New Westminster or Room B1250 at the Coquitlam
Campus). Replacement Cost is $20 (cash only).
For more information:
douglascollege.ca/student-services/essential-resources/student-ids/
student-id-cards
YOUR ACCESS TO COMPUTERS AT DOUGLAS COLLEGE
College Network Access (CNA)
To use the College network, printing, and internet resources while on
campus, you must be registered for the current semester.
To login to the College Network:
1. Type your nine-digit student number (300XXXXXX) into the
Username field.
2. Type your password: (your default password is your birthdate in
DDMMYY format).
LOGIN TO
THE
NETWORK
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WIRELESS
ON
CAMPUS
DOUGLAS WIRELESS NETWORK (WiFi)
To connect to the college wireless network:
1. Login to the College Network from a college computer first (see page
9 for College Network Access (CNA) information).
2. From your wireless device, choose [Douglas College Internal] from
the list of available networks.
3. Click Connect.
4. Enter your username and password when prompted.
5. Click Accept or Continue to accept the security certificate.
This is a one-time login, so the network will automatically recognize
your device when you connect to WiFi.
For more information: bit.ly/wifiDC
RESETTING YOUR
PASSWORD
MYDOUGLAS (E-MAIL )
PASSWORD RESET
If you forget or want to change your network password:
1. Go to sspr.douglascollege.ca
2. Enter your nine-digit student number (300XXXXXX) as the user
name. Click Next.
3. You will be prompted to enter a temporary security code which has
been automatically sent to your registered email address. This is
usually your myDouglas email unless you have registered another
email address.
4. Enter the temporary security code. Click Next.
5. Enter and re-enter a new password. Click Next. You can now use
your new password to login to the network.
MYDOUGLAS( E-MAIL)
myDouglas is a Web-based portal that offers communication and scheduling functions to keep you informed about your classes and news about
Douglas College. You can also access your college email account through
myDouglas.
1. Go to the myDouglas Web page: mydouglas.ca
2. Type your nine-digit student number into the User ID field.
3. Type your six-digit Personal Identification Number in the PIN field.
The default is your birthdate (DDMMYY).
4. Click Login.
MYACCOUNT
DC ALERTS:
YOU CAN SET IN YOUR
MYDOUGLAS TO RECEIVE
PHONE/EMAIL NOTIFICATIONS FOR WHEN YOU
SHOULD AVOID COMING
TO THE CAMPUS
douglascollege.ca/
about-douglas/safetysecurity-risk-management/
dc-alerts
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MyACCOUNT( E-MAIL)
myACCOUNT is a Web-based portal that allows student to check Registration,Student Records, Personal Informationm, Financial Aid, Appointment Schedules, and Assesment Tests.Students can also add/drop
classes, see detailed course schedules and check payment information.
To view your course schedule through myAccount:
1. Login to myAccount
2. Type your nine-digit student number into the User ID field
3. Type your six-digit Personal Identification Number in the PIN field.
The default is your birthdate (DDMMYY)
4. Click Login
CHANGE OF CONTACT INFORMATION
Don’t forget to update your address/e-mail/phone number/emergency
contacts via myAccount so you don’t miss important notifications.
Are you having myDouglas login issues? Contact Help Desk at
604-527-5330 or email: [email protected]
COMPUTER LABS
Computer labs are available to all Douglas College Students with valid
registration and identification.
New Westminster Campus
There are nine (9) computer labs at the New Westminster campus,
located on the 5th and 6th floors of the North Building: Room N5105,
N5107, N5109, N5111, N6105, N6107, N6109,N6111, and N6212
Monday to Friday: 7:00 am to 10:00 pm
Saturday/Sunday/Holidays: 7:00 am to 7:00 pm
COMPUTER
LAB
LOCATIONS &
HOURS
Coquitlam Campus
There are seven (7) computer labs at the Coquitlam Campus, located in
both buildings: Room A2030, A2110, A2130, A2270, B2190, D2010, and
D2012.
Monday to Thursday: 7:30 am to 10:00 pm
Friday: 7:30 am to 5:30 pm
Saturday: 8:00 am to 4:30 pm
Sunday: Closed
NOTE: When you logoff campus computers, your working files will be
deleted from the hard drive. Make sure you regularly back up your files
on an external storage device.
PRINTING
Each student is given 300 pages of free printing each semester.
Additional pages may be printed using the PayPrint Stations at a cost of
10 cents per page. Stations are located:
•College libraries
•Room N6212 at New Westminster Campus
•A2270 a the Coquitlam Campus
PRINTING
BOOKSTORE
If you need textbooks for your classes, course supplies or equipment,
you can find it at the Douglas College Bookstores either at the New West
Campus or the Coquitlam Campus.
BOOKSTORE
Textbooks
To find out what textbooks are required for your courses, view your
personal book list:
1. Login to myAccount
2. Select [Student Records]
3. Select [View Personal BookList]
Tip: If you visit the Bookstore early, you might find some used books.
Used books are 25% less expensive than new books.
LOCKERS
Lockers are available to students for on-campus use. Lockers can be
rented for $10.00 (cash only) per semester from the Students’ Union
office at the New Westminster and Coquitlam campuses. Students must
provide their own locks.
LOCKERS
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U-PASS BC &
COMPASS CARD
U-PASS BC AND COMPASS CARD
U-Pass BC provides unlimited, all-zone access to TransLink bus, SkyTrain
and SeaBus services, as well as discounts on the West Coast Express.
The monthly U-Pass BC rate works out to be $39.50 (May 2016-April
2017). The cost per semester for eligible students varies depending on
course length.
• All students registered in a minimum of 3 credits and who are paying
student union fees are eligible for UPass BC.
• Students registered in ELLA or MATU / ENGU courses (all levels) are
also eligible.
• Exemption from the UPass BC program will be granted only if you
have an existing valid transit pass.
To use transit services with U-Pass BC, get an adult (blue) Compass Card
from the machines located at the SkyTrain stations. There is a $6 deposit
fee for the Compass Card.
After you get your Compass Card, set up your account online at upassbc.
translink.ca and link your card:
1. Select your school; enter your student ID and password.
2. Enter the 20 digit number and 3 digit CVN on the back of your Compass Card.
3. Request your U-Pass: the system checks your eligibility for the
month.
4. Wait 24 hours and then it is ready to use. Don’t forget to tap in and
out at the readers when you board the bus, SkyTrain or SeaBus.
Notes:
•You will need to request your U-Pass BC online each month, on or
after the 16th. For example, your June U-Pass BC will be available
starting from May 16th.
•You can set up monthly notifications in the U-Pass TransLink account
that will remind you to load your pass.
•It can take up to one day for your U-Pass BC request to be processed
and your pass to load on your Compass Card. Make sure you request
your U-Pass BC at least 24 hours before you intend to use it.
If you drop your courses, you will be issued a refund for the current and
future months of U-Pass BC that have not been requested. If you have
requested a U-Pass BC online already for the month, you will not be
refunded for that month.
LOST COMPASS
CARD
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LOST COMPASS CARD
If you lose your Compass Card, it is your responsibility to go to
upassbc.translink.ca to unlink your card immediately so no one else can
use it. You can obtain your new Compass Card from the machines located at the SkyTrain stations. You will be charged a $6 deposit for your
new card.
NOTE: Your Compass Card may be confiscated and you may be charged
a fine by TransLink if:
•You cannot show both your Student ID card and Compass Card
during fare checks
•You give or sell your U-Pass BC eligibility, or give your Compass
Card to someone else to use
PARKING
Meter parking is available on streets close to the New Westminster and
Coquitlam campuses.
YOU MUST ALWAYS CARRY
YOUR STUDENT ID CARD
WITH YOUR COMPASS
CARD.
PARKING
There is also underground/surface parking at either campus. The underground hourly/daily rate is:
•$1.00 Each 1 hour or portion 6 am - 6 pm
•$3.50 All day maximum to 6 pm
•$1.50 Evening Flat rate after 6 pm
Parking Pass
Limited student parking passes are available to purchase. The pass costs
$90 for one semester. To qualify for a parking pass, you must:
•Be enrolled in a minimum of six credits
•Pay your tuition
The parking pass must be purchased at the campus you will be attending for the majority of the credits. Complete a Parking Pass Application/
Payment form and pay the semester pass fee at:
•New Westminster Campus: Cashier’s Office
•Coquitlam Campus: Bookstore
HOW TO
BUY A
PARKING PASS
You are required to pay every semester for a new parking pass.
PARKADE HOURS
New Westminster Campus
Underground Parkade (L1):
off Victoria Street
720 Carnarvon Parkade
Monday to Friday 6 am to midnight
Monday to Friday 6:30 am to 7 pm
Saturday 7 am to 7 pm
Saturday/Sunday/Statutory Holiday Closed
PARKADE HOURS
Sunday/Statutory Holiday - Closed
Coquitlam Campus
1250 Pinetree Way Underground
Parkade (L3)
Monday to Friday 6:30 am to 11 pm
Saturday/Sunday/Statutory Holiday Closed
No Student passes for underground
available.
Hourly parking in effect.
1250 Pinetree Way Surface Lot (L4)
Open 6 am to 11 pm
Student passes are available.
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ACADEMIC
SUCCESS
Tips for Academic Success:
Attend your first class - Your instructor will usually hand out a syllabus
and information about what you will study.
Don’t miss classes - Each class you miss will put you further behind.
TIPS FOR
ACADEMIC
SUCCESS
Introduce yourself - Get to know a couple of people in your classes to
share notes or help each other if you ever need to miss class. If you
need to miss class, let your instructor know in advance.
Remember the important dates and deadlines - Do not miss the deadline to hand in your assignment or the course withdrawal deadline if you
need to drop a class. For general Douglas College dates and deadlines:
douglascollege.ca/programs-courses/general-information/dates-anddeadlines
Talk to your instructor - When you have questions about course material or assignments, ask your instructor. This will save you time and frustration.
Use college resources - The staff and faculty at Douglas College are dedicated to your academic success.
SERVICES FOR
YOUR
SUCCESS
SERVICES FOR ACADEMIC SUCCESS
Academic Advising
Get information on applying to university, program planning, graduation
requirements, university transfer options and more.
• DCI: Room S2800 NWC 604-527-5650 or 604-527-5572
• Registrar’s Office: NWC/COQ 604-527-5478
douglascollege.ca/advising
Assessment Services
Course pre-requisite testing (English & Math) and typing assessments.
douglascollege.ca/assessment
Counselling Services
Professional counsellors help you to select the right program or career
path, labour trend reports, job resources and provide private personal
counselling.
•Student Services: NWC Room S4600, 604-527-5486
COQ Room A1050, 604-777-6185
douglascollege.ca/counselling
Learning Centre
Work with peer tutors to learn skills in writing, math, computers, and
effective studying. Free!
NWC, located in the library: 604-527-5539
COQ, room A1040: 604-777-6139
douglascollege.ca/student-services/tutoring/learning-centre
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Library
Browse our extensive collections; get assistance from our librarians and
connect to worldwide resources.
library.douglascollege.ca
English Language Tutoring
Study in a supportive environment. A qualified assistant is on hand to
help you with your homework after classes.
NWC, in the library, outside of the Learning Centre (604-527-5539),
Tuesdays and Thursdays, 10:30 am- 3:30 pm (Fall Semester)
Winter Semester TBA
COQ, in the Learning Centre (604-777-6139)
Mondays 10:30 am - 3:30 pm(Fall Semester) Winter Semester TBA
WORKSHOPS
DCI staff offer workshops about topics that could be helpful for your life
in Canada. Some topic examples:
•Student Success
•Time & Stress Management
•Culture Shock
•Work Opportunities
•How to use the Registration System
Upcoming workshops are posted at: bit.ly/workshopsDC
If you are not sure which resource you need, come ask us at the
International Office!
The Douglas College website is also a good resource for information:
douglascollege.ca/student-services
OTHER COLLEGE RESOURCES
Douglas Students’ Union (DSU)
The DSU protects students’ rights and interests and advocates on issues
such as tuition fees, accessibility to education and transit. They also
provide services including extended health and dental plan, funding for
student clubs, banner printing and locker rentals. The DSU Building at
NWC offers space for student use and is home to the Pride Centre.
604-527-5110
douglasstudentsunion.ca
OTHER
COLLEGE
RESOURCES
Office for New Students (ONS)
The ONS helps you make the transition to college with orientation
events and more.
604-527-5814
douglascollege.ca/study-at-douglas/office-for-new-students
Registrar’s Office
Go to the Registrar’s Office for general college based services such as:
• Program Change
• Official Transcript
• Transfer Credit
• Graduation Application
604-527-5478
Student Employment Centre
The Student Employment Centre is your link to the online job board,
information about career fairs and networking events. The centre staff
also provide workshops and consultation for resume and cover letter
preparation, interviewing tips and job search coaching.
NWC, Room 2844: 604-527-5889
COQ, Room A1430: 604-777-6106
douglascollegesec.ca
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STUDENT RESPONSIBILITY
It is the student’s responsibility to
•Be aware of POLICIES, PROCEDURES and DEADLINES which are in effect at Douglas College. This information is available on the Douglas
College website.
•Ensure that personal contact information is up to date.
•Attend classes regularly, keep work up-to-date, and complete assignments. Final grades are based on assignments, tests and class participation. Students can be asked to leave a course if attendance is not
regular.
•Ensure they are available during the entire time at the end of the
term for the exam period.
POLICIES
AND
PROCEDURES
Questions regarding these matters may be directed to the Office of the
Registrar or the Student Services Centre.
ATTENDANCE/NON-ATTENDANCE POLICY
Students must attend the first day of class for each course for the semester. Students who are unable to attend the first class of a course,
need to inform their instructor (by email or in person)
before the start of the first class. If registered students miss
their first class and do not notify their instructors, their seat
in that course may be reassigned to other students.
ATTENDANCE
Any student who loses a spot in their class must officially withdraw from
the course using the online registration system or a grade of “UN” will
be recorded. Deadline dates for course withdrawls are found on the
official online calendar and registration guide. Fees will be assessed and
payable according to the College fee payment and refund policy.
Students are expected to attend class regularly throughout the semester. Individual instructors will discuss with your class regarding his/her
policies regarding class attendance.
ACADEMIC INTEGRITY
The presentation of others’ ideas, material or information as one’s own,
the unauthorized use of material, aids, or other techniques which falsify
academic work on assignments and exams, is unacceptable behaviour.
Academic dishonesty will be treated as a serious offense. Discipline can
range from:
•A zero grade on the exam or assignment in which the offense
occurred
•A grade of Fail for the course
•Suspension from the College
•Expulsion from the College.
•FD Grade on Transcript (failed for academic dishonesty).
The degree of discipline will depend on the severity of the situation and
number of confirmed violations.
For full details please refer to the policy online at: http://www.douglascollege.ca/about-douglas/governance/policies/educational
DOUGLASCOLLEGE.CA
ACADEMIC
INTEGRITY
THE
DOUGLAS COLLEGE
WEBSITE CONTAINS
IMPORTANT
INFORMATION ABOUT
THE COLLEGE, ITS
POLICIES, PROGRAMS,
SERVICES, AND MORE!
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GRADING
GRADE POINT AVERAGE (GPA)
This is the numerical average of grade points for courses completed and it
represents the student’s level of achievement.
•TERM GPA is calculated for each semester.
•CUMULATIVE GPA is calculated for all courses taken at Douglas
College.
•TERM GPA and CUMULATIVE GPA are calculated and recorded by the Registrar’s Office.
A student’s GPA is very important within the post-secondary school
system. GPAs affect the following:
•Priority Registration
•Academic Standing
•Admittance and transfer to university
Students can access their grades through their myAccount:
bit.ly/myAccountDC
Students whose cumulative GPA score rank in the top 10 percent in each
credential (based on qualifying courses for that credential), and whose
cumulative GPA is at least 3.33 (based on the same qualifying courses),
will be recognized at graduation with the Gold Cord Award.
ACADEMIC ALERT
A student whose semester or cumulative GPA falls between 1.99 and 1.50
will be notified in writing by the College. This is a warning for the student
before being put on academic probation. The student will be encouraged
to seek educational help and will be provided with a list of the various
sources to improve academic success. Academic Alert standing will not be
recorded on the student’s permanent record.
ACADEMIC
PROBATION
ACADEMIC PROBATION
First Level:
A student whose cumulative GPA falls below 1.50 (based on at least nine
credits attempted) will be notified in writing of his or her probationary
status and required to book an appointment with a counsellor to discuss
his or her academic progress. The student will not be allowed to register
for the next semester until the student has met with a counsellor.
The student’s academic performance will be reviewed at the end of each
semester. If the student’s cumulative GPA rises to 1.50 or better, the student will be taken off probation.
Second Level:
If the cumulative GPA continues to fall below 1.50, the student will be
notified in writing, and will be required to meet with the Registrar to
develop a plan that may include restrictions on what courses the student
is permitted to take until the student’s cumulative GPA rises to 1.50 or
above.
The student will not be allowed to register for the next semester if the
meeting with the Registrar does not occur before the end of the current
semester. The Registrar may withdraw students for one or more semesters if they do not show progress toward meeting the minimum cumulative GPA.
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A student who has been required to withdraw must apply for readmission. Permission for readmission is granted by the Registrar, in consultation with the Department Chair/Program Coordinator, if needed.
A student readmitted after being required to withdraw is initially limited to a maximum enrollment of nine credits. The student’s academic
performance will be reviewed at the end of the semester. If the cumulative GPA rises to 1.50 or better, the student will be taken off probation.
A student who does not attain this level after his or her return will be
required to withdraw for another semester or to meet with the Registrar
to develop a remediation plan that may include restrictions on what
courses the student is permitted to take until the student’s cumulative
GPA rises to 1.50 or above.
REGISTRATION
Douglas College students are required to add or drop courses by using
the online Registration System. Details concerning the registration process, the planning required and course information can be found on the
website:
bit.ly/registrationDC
REGISTRATION
IT IS THE STUDENT’S RESPONSIBILITY FOR THE ACCURACY AND COMPLETENESS OF COURSE TIMETABLES AND REGISTRATION. STUDENTS
CANNOT RECEIVE CREDIT FOR A COURSE IN WHICH THEY ARE NOT
PROPERLY REGISTERED.
Contact the Douglas International Office, Room S2800 or 604-527-5650,
for your registration needs:
• Questions regarding how to use the registration system
• To book an appointment with an Academic Advisor for course
planning
Remember: Planning should be done well in advance of registration.
• Winter semester: registration starts in November
• Summer semester: registration starts in March
• Fall semester: registration starts in June
International students at Douglas College are recommended to complete a minimum of 24 credits per calendar year in order to maintain
full-time status as an international student in Canada.
Returning students who do not attend for three consecutive semesters
must reapply to the College.
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At Douglas College, international students have the privilege of priority
registration. This means that international students register for courses
before Canadian students. Priority registration helps international students obtain a full-time course load. Registration access times are also
assigned based on the overall or cumulative GPA for General Admission
programs.
YOU WILL LOSE PRIORITY REGISTRATION STATUS IF:
You receive 50% or more UNW grades in ELLA courses in any one semester; or your cumulative GPA is below 1.50.
IF YOU LOSE PRIORITY REGISTRATION STATUS, YOU WILL REGISTER
APPROXIMATELY TWO WEEKS AFTER OTHER INTERNATIONAL STUDENTS. COURSES FILL UP VERY QUICKLY, SO YOU WILL HAVE DIFFICULTY IN REGISTERING FOR ANY COURSES.
PREREQUISITES
PRE-REQUISITES
Many courses have pre-requisites. This means that you must fulfill a
requirement before you can register for a course. The pre-requisite may
be a high school course or another Douglas College course. Refer to the
“Course Descriptions” section of the Douglas College Calendar to check
for pre-requisites:
douglascollege.ca/programs-courses/catalogue/courses
THE WEB REGISTRATION SYSTEM WILL BLOCK YOU FROM REGISTERING
FOR A COURSE IF YOU DO NOT HAVE THE PRE-REQUISITE.
SECTIONS
Douglas College offers many options for a course at several different
times during the week so students can find it easier to fit all of their
courses into their schedule. The different times that a course is offered
are called sections. For example, ENGL 1130 may have 5 sections in the
morning, 5 sections in the afternoon and 3 sections in the evening. Each
section will have different information regarding instructor, location,
Section Notes, etc. Be sure to read the information carefully for each
section before you register.
COURSE LOAD, APPROVAL FOR OVERLOAD
The maximum course load for a full-time student is 17.5 credits (depending on program). Students wishing to take a course overload (more
than 17.5 credits in one semester) must obtain permission from the
Registrar or Associate Registrar. Normally, a grade point average of
3.0 (B) or better is required before permission to carry extra courses is
granted.
REPETITION OF COURSES
In general, students may register for the same course, if it is a graded
one (A, A-, B+, C etc.), a maximum of two times.
20
Students enrolled in graded ENGU and/or MATU courses may repeat
those courses a maximum of three times. Students enrolled in courses
which use Mastery grading (some ELLA courses), may register a maximum of 3 times.
The policy applies to all cases of registration, whether or not the course
is successfully completed or the student withdraws.
Students may apply to appeal to the Registrar or Associate Registrar for
special consideration.
ENGLISH LANGUAGE LEARNING AND ACQUISITION
Douglas College offers English Language Learning and Acquisition (ELLA)
classes to international students who need to upgrade English language
skills before taking academic courses. ELLA courses are for students who
have:
•TOEFL score of less than 83/220/560 or
•IELTS score of less than 6.5
ELLA
The ELLA program has 4 levels of study. Individual courses at each level
focus separately on reading, writing, listening, and speaking skills. Students who successfully complete the ELLA 0360 course with a minimum
grade of “C” will be admitted to an academic program.
For Pathway students and for students who start in the ELLA program, in
order to register for any English, Creative Writing courses, or a Communications writing course, students must:
•Have a minimum grade of “C-” in ELLA 0460 (or EASL 0460)
TRANSCRIPT
A transcript is a summary of courses and grades for all semesters for
which a student has registered. Official transcripts bear the official
signature and College seal. Transcripts can be ordered online in your
student account or in person with a “Transcript Request Form”. There is
a fee for each transcript ordered.
21
GET
INVOLVED !
CULTURAL
CONNECTIONS
INTERNATIONAL
CAFÉ
GET INVOLVED!
Studies show that students who get involved are often more efficient in
their course work. Some of the skills and benefits of getting involved:
• Learn how to work and interact with others outside the classroom
setting
• Develop valuable work place skills (leadership, communication,
team building, etc.)
• Meet new friends
CULTURAL CONNECTIONS
Cultural Connections is an exciting student-powered program designed
to:
•Welcome new students to Douglas College by providing them with a
source of friendly support and guidance throughout the semester.
•Offer returning students in academic studies the opportunity to
meet, interact with, and learn from new students from around the
world.
•Build a vibrant learning community on campus.
The program is offered in Fall and Winter semesters.
Please visit our website for more information: bit.ly/connectionsDC
INTERNATIONAL CAFÉ
International Café is a casual group support program for international
and domestic students.
The group meets once a week for 8 weeks every semester. Over snacks
and coffee/tea, we discuss topics related to our cultural experiences
such as:
•Transition to Canada and culture shock
•Social skills and meeting new friends
•Learning about other cultures and celebrating traditions together
•Learning English and overcoming cultural stereotypes
•Recent news and events in the media
•Humour and laughter!
International Café is a way to meet new people and share experiences,
practice English and form positive connections with other Douglas students! Meeting times will be posted on the Douglas International Facebook page. Stay tuned!
STUDY ABROAD
Study Abroad and Expand
Your Learning Horizons!
STUDY ABROAD
DCI offers a variety of programs where students can go overseas to earn
academic credit and/or gain experience relevant to their field of study
or area of interest. Visit fascinating sites and immerse in a new culture,
while engaging in experiential learning. See, touch, observe, analyze real
examples of what your instructors have been telling you about.
• Student Exchange
• Field School Program
• Service Learning
• Work-Study
AND MUCH MORE!
22
douglascollege.ca/programs-courses/international-programs
-exchanges/study-abroad
DOUGLAS INTERNATIONAL EVENTS
Douglas International arranges weekly events and activities to local
community spots. Our past events included hiking at Lynn Canyon, biking at Stanley Park, soccer, laser tag, festivals, Granville Island tour.
Join us for fun and social outings!
DCI
EVENTS
Come by the International Office to pick up a monthly calendar of
events or visit our Facebook and Instagram!
CHECK US OUT!
Join Douglas College International on FACEBOOK and
INSTAGRAM to find out the latest information!
SOCIAL MEDIA
It’s also a great way to connect with other
international students!
Find us on FACEBOOK
facebook.com/DouglasCollegeInternational
AND
Join us on INSTAGRAM
instagram.com/douglasinternational
23
CLUBS
CLUBS
&
ORGANIZATIONS
JOIN A CLUB
There are a number of existing clubs and/or groups at Douglas College
that are looking for new members. Find a group you would like to join,
get in touch with the group’s contact person, attend the next meeting
and you’re all set!
Starting a new club is easier than you think! If you are interested in
starting a student club or group, contact the Douglas Students’ Union
(DSU) for more information.
Douglas Students’ Union
Email: [email protected]
dsu.18.ca
douglascollege.ca/student-life/get-involved/student-groups
VOLUNTEER
DID YOU KNOW
VOLUNTEER WORK MAY BE
CONSIDERED
EMPLOYMENT
EXPERIENCE?
VOLUNTEER
Some of the benefits of volunteering and giving back include:
•Making a difference.
•Gaining job experience for your future employment.
•Meeting new people.
•Creating friendships.
•Experiencing personal and professional growth.
•Being a positive role model.
•Having fun!
•And a whole lot more!
There are many great opportunities for you to volunteer on or off campus. Please visit the Student Employment Centre or the Student Engagement Department website for postings:
douglascollege.ca/student-life/get-experience
If you are offering your services as a volunteer, and the volunteer activities are those that a person would normally not be paid for, then a SIN is
not required.
STUDENT ENGAGEMENT (LEADERSHIP)
Leadership training and experiences will open doors for you in your
future career! Stay tuned for leadership opportunities such as event
volunteers or training retreats at: douglascollege.ca/studentlife
24
STUDENT ENGAGEMENT
The Student Engagement Department is committed to enhancing the
student experience by offering services, opportunities and resources for
physical, emotional, and mental wellbeing. Enriching the campus experience and encouraging healthy lifestyles is at the top of mind!
douglascollege.ca/student-life
RECREATION
A variety of fitness classes such as Yoga, Boot Camp, Cardio and Body
Sculpt are available to students for FREE at the New Westminster or
Coquitlam campus. There are also drop-in Intramural sports such as
basketball, volleyball, and soccer!
Go to the webpage for the schedule and registration:
douglascollege.ca/student-life/get-healthy
HEALTH
AND
WELLNESS
RECREATION
FITNESS CENTRE
FITNESS CENTRE
Douglas College has two Fitness Facilities that current students can
access for FREE. Don’t forget to take your Student ID with you when you
want to use the centres:
Coquitlam Campus (Pinetree Community Centre)
Monday to Sunday
8:00 am to 10:00 pm
Holidays
CLOSED
New Westminster Campus
Monday to Thursday (Fall & Winter) 7:00 am to 9:00 pm
Monday - Thursday (Summer)
8:00 am - 6:00 pm
Friday
8:00 am to 6:00 pm
Saturday/Sunday/Holidays
CLOSED
25
LIVING IN
CANADA:
HEALTH
CARE
MEDICAL INSURANCE
In Canada, health care can be very expensive if you are not covered with
proper medical insurance. Douglas College requires that all international
students have basic insurance and extended health insurance for the duration of your studies.
MEDICAL
INSURANCE
Your first three months
If you have just arrived in British Columbia (BC), you will require private
medical insurance for your first three months. You may register for
private medical insurance through the Douglas College International
Office. The rate for the private insurance is $1.55 per day (fee subject to
change).
After three months
International students will qualify for the British Columbia Medical Services Plan (MSP) after living in BC for 3 months. The monthly costs for
MSP coverage are (fees subject to change):
•$75.00 for one person
•$136.00 for a family of two
•$150.00 for a family of three or more
MSP DOES NOT COVER
PRESCRIPTIONS,
DENTAL CARE, GLASSES, OR
HEALTHCARE COSTS
OUTSIDE OF CANADA
Applying for MSP:
•Bring your valid study permit to the International Office. Your BC
Services Card (Care Card) will expire on the same date as your
study permit.
•Fill out an MSP application form.
When you receive a new study permit, you must show your study permit to the MSP office to extend your BC Services/Care Card. Otherwise,
your medical insurance will no longer be valid.
MSP covers the cost of basic medical care within BC and Canada including most physician and hospital services.
The Medical Services Plan (MSP) provides the following benefits:
•Medically required services provided by a physician enrolled with
MSP;
•Maternity care provided by a physician or a midwife;
•Diagnostic services, including x-rays and laboratory services provided at approved diagnostic facilities when ordered by a registered physician, midwife, podiatrist, dental surgeon or oral
surgeon;
•Dental and oral surgery, when required to be performed
in a hospital
For more information please visit the Ministry of Health’s website:
www2.gov.bc.ca/gov/content/health/health-drug-coverage/msp
or call 1-800-663-7100
THE INTERNATIONAL OFFICE CAN HELP YOU TO
APPLY FOR OR RENEW YOUR MSP. COME VISIT US
WITH YOUR CURRENT STUDY PERMIT.
26
Show your BC Services Card (Care Card) at any clinic or doctor’s office.
BC
SERVICES
CARD/
CARE CARD
DOUGLAS STUDENTS’ UNION HEALTH & DENTAL PLAN
The Extended Health and Dental insurance covers (or pays a portion of)
some health expenses that your MSP coverage does not cover, such as:
•Vision care services (eye exams, glasses)
•80% of the cost of prescription drugs (including oral contraceptives)
•Dental work
•Paramedical services (i.e. physiotherapists, chiropractors)
•Accidental death and dismemberment insurance.
DSU
HEALTH &
DENTAL PLAN
Full-time students registered in the Fall semester are automatically
enrolled in the Student Health and Dental plan for $260 per year (paid in
part of the tuition fees). The insurance period begins September 1 and
ends August 31 the following year. For details on how to use your health
and dental plan, or to make a refund claim, go to the DSU My Benefits
Plan webpage: mystudentplan.ca or visit the DSU offices.
For students who begin their studies in either the Winter or Summer
semesters can contact the Douglas Student Union for more information
about how to enroll.
New West Campus: DSU Building, 88 Seventh Street, 2nd Floor
604-527-5110
[email protected]
Coquitlam Campus: Room A1190, 1250 Pinetree Way
604-777-6257
[email protected]
For more information on how to obtain your myBenefits Card, visit
the Douglas College Student Union office.
MY BENEFITS
CARD
IF YOUR CARD IS LOST OR
STOLEN, CONTACT THE
DSU
27
UNDERSTANDING
THE MEDICAL
SYSTEM
WALK -IN CLINICS
UNDERSTANDING THE MEDICAL SYSTEM IN CANADA
The medical system in Canada can be different to systems in other countries. Based on the nature of your medical issue, you can receive treatment at: a walk-in clinic, a hospital. There are different levels and types
of injuries that each of these are meant to treat.
WALK-IN CLINICS (minor illnesses or injuries)
In Canada we have Walk-in Clinics. These are clinics with doctors which
are open to “walk-in” patients, who are seen on a first come-first served
basis. Walk-in Clinics are where you would go if you have injuries or
illnesses requiring medical attention or advice that are not immediately
life threatening.
WALK IN-CLINICS (New Westminster)*
• Columbia Family Practice & Walk-in Medical Clinic
301 East Columbia St.
• Care Point Medical Clinic (walk-in) - 140-555 Sixth St.
• Viva Care Medical Clinic (walk-in) - 1024 Ewen Ave.
WALK-IN CLINICS (Coquitlam)*
• Care Point Medical Clinic (walk-in) - 528 Clarke Rd.
• The Well Medical Clinic (walk-in) - 1001 Austin Ave.
• Sunwood Medical Clinic - 3000 Lougheed Hwy.
EMERGENCY
ROOMS
HOSPITAL EMERGENCY ROOM (severe illness or injuries)
If you are seriously injured and require immediate medical assistance,
go to the nearest Emergency Room (ER). Some examples of when you
might need to go to the ER include: broken bones, severe fever/hallucinations, large injuries/cuts that are bleeding and require many stitches.
You can go to an ER in person; you do not need to be admitted or taken
there by an ambulance. Be aware that the wait times can be very long
and not every hospital has an emergency room.
EMERGENCY ROOMS (Metro Vancouver)*
Vancouver General Hospital - 920 West 10th Ave. (Vancouver)
BE AWARE!
Emergency rooms will prioritize
patients based on the severity
of their injury (someone with a
more serious emergency will be
treated before you). For minor
illness or injury consider visiting a
walk-in clinic.
MONITORING YOUR HEALTH
AND WELLNESS SHOULD BE A
PRIORITY
28
UBC Urgent Care Centre - 2211 Wesbrook Mall (Vancouver)
St. Paul’s Hospital - 1081 Burrard St. (Vancouver)
Lions Gate Hospital - 231 East 15th St. (North Vancouver)
Richmond Hospital - 7000 Westminster Hwy. (Richmond)
Royal Columbian Hospital - 330 East Columbia St. (New Westminster)
Burnaby General Hospital - 3935 Kincaid St. (Burnaby)
Surrey Memorial Hospital - 13750 96th Ave (Surrey)
Eagle Ridge Hospital - 475 Guildford Way (Port Moody)
* This is not a list of every single Emergency Room and Walk-in Clinic in
Metro Vancouver. If you are unsure of the closest emergency room and/
or walk-in clinic, please search on the internet for locations in your area.
SAFETY AND WELL-BEING
911
EMERGENCY:
If you or anyone else is in need of IMMEDIATE emergency services, call
this number to reach an operator for ambulance, fire or police services.
ONLY PHONE THIS NUMBER IN A SEVERE EMERGENCY. Interpreters are
available in 170 languages.
f you call 911 in error, please communicate to them that it was a mistake
(if you hang up, they may think you have been injured and are unable to
speak, and will attempt to trace your phone).
COMMUNITY RESOURCES
Victim Link BC
1-800-503-0808
This is a confidential service for victims of crime. Staff and volunteers
can help provide resources and information if you are being abused,
hurt, or severely mistreated.
SAFETY &
WELL-BEING
NON-EMERGENCY
For non-emergencies, such
as reporting a laptop or
bicycle stolen:
New Westminster Police:
604-525-5411
Coquitlam RCMP:
604-945-1550
COMMUNITY
RESOURCES
Rape Crisis Centre
604-255-6344
Women Against Violence Against Women (WAVAW), known as the Rape
Crisis Centre, provides immediate emotional support to victims of sexual
assault. This service is open 24 hours.
Nurses Hotline
811
If you are unsure whether or not you need an emergency room doctor,
the BC Nurses Hotline is open 24 hours a day. By dialing 811 at any time
from a push-button phone, you will be connected with a knowledgeable
nurse who can help you decide what to do.
Poison Control
1-800-567-8911
If you have ingested a chemical or substance that you are not sure is
safe, you can call BC Poison Control - they are available 24 hours a day.
BC Mental Health - Crisis Prevention
1-800-784-2433 or 604-872-3311
crisiscentre.bc.ca
The Crisis Intervention and Suicide Prevention Centre of BC is a 24-hour
service. It provides you with an opportunity to talk openly and confidentially when in distress. It is a safe place to ask for help when there seems
to be no hope.
Douglas College Counselling Services
Personal counselling is available to help support students. If you need
to talk to a counsellor, you can make an appointment by telephone or in
person.
New Westminster: 604-527-5486
(Room 4600)
Coquitlam: 604-777-6185
(Room A1050)
douglascollege.ca/student-services/support/counselling
29
LIVING IN
CANADA:
PERMITS &
VISAS
PASSPORT
STUDY PERMIT
DO NOT LET
YOUR
STUDY PERMIT
EXPIRE!
IMMIGRATION ,REFUGEES,
AND CITIZENSHIP CANADA
(CIC)
1-888-242-2100
WWW.CIC.GC.CA
30
Immigration, Refugees and Citizenship Canada (IRCC) is the bureau that
regulates who comes into Canada. International students are categorized as
Temporary Residents.
As a temporary resident, you may have two or three types of immigration documents:
1. PASSPORT
IRCC cannot issue documents beyond the expiry date of your passport.
If your passport will expire during your studies, you should begin the renewal process at least six months before the passport expiry date. Your
passport can only be renewed through a consulate, embassy or office of
your home country. For current information about Foreign Representatives in Canada, consult:
international.gc.ca
2. STUDY PERMIT
As an International student, you must have a valid study permit, issued
by IRCC to remain in Canada while you study. Your study permit is normally valid for the expected length of your study program.
Extending your study permit in Canada
It is your responsibility to ensure that your study permit does not expire
during your studies. You can apply for a study permit extension online
by setting up a MyCIC account on the IRCC website. Apply at least 30
days before the expiry date of your study permit.
If you apply for a study permit extension, and the permit expires before
you receive an answer from IRCC, you can continue to study in Canada
under the same conditions until you receive a decision. If you plan to
travel abroad during a period when your study permit is almost expired,
ensure that you renew it before you leave. For more details about how
to extend your study permit, visit the Immigration, Refugees, and Citizenship Canada Canada website at:
cic.gc.ca/english/study/study-extend.asp.
The following documents are required to extend your study permit:
• Official school letter (proof of enrollment letter). You can request
this letter from the Douglas College International Office.
• Proof of academic standing at institution(s): transcripts from your
last two periods of study and/or letter from institutional registrar
• Proof of funds (e.g. bank balance statements)
• Scans of passport pages: photo page, current study permit, plus
all pages with stamps for entries into Canada
• Proof of application fee ($150) payment. You can pay online with
a credit card when you submit your online application.
• A passport sized photo
IF YOU GRADUATED FROM A CANADIAN HIGH SCHOOL AS AN INTERNATIONAL STUDENT, YOU MUST APPLY TO CHANGE THE CONDITIONS ON
YOUR STUDY PERMIT TO ALLOW YOU TO STUDY AT A POST-SECONDARY
INSTITUTION (UNIVERSITY, COLLEGE, TECHNICAL INSTITUTE).
If you choose to mail your study permit application:
• Do not send your original study permit with your application; you
only need to send a photocopy.
• Check your application form and documents thoroughly to ensure
that your application is complete and signed. IRCC will return incomplete applications, which will delay your renewal process.
• Before mailing your application, make a photocopy of your application and documents for your files.
• Use a courier service, such as Xpresspost, so that you have a confirmation the application was sent and received. It is also a faster way
to send the application.
• It is highly recommended that you include a pre-paid Xpresspost
envelope (with your address written on it) with your application, so
you can receive your renewal quicker.
3. TEMPORARY RESIDENT VISA (TRV)
A Temporary Resident Visa (TRV), commonly known as a visitor visa or
entry visa, is used only for entry into Canada. Only citizens of certain
countries require a TRV. A TRV will allow for multiple entries.
Renewing a Temporary Resident Visa
The TRV is a sticker placed in your passport and it must be used prior
to the expiration date; it does not have to remain valid after you enter
Canada. International Students with a valid study permit can apply for a
TRV to return to Canada before they leave. If you apply for a TRV within
Canada, please ensure that you apply at least 2 months in advance of
your planned departure from Canada.
For more information about applying for a TRV:
cic.gc.ca/english/visit/cpp-o-apply.asp
Visiting the United States
An arrangement between Canada and the United States (U.S.) allows
you to re-enter Canada without a temporary resident visa (TRV) after a
visit solely to the U.S. You will need a valid passport and a valid student
permit to re-enter Canada. However, citizens of most countries apply
for a non-immigration visa to enter the U.S. for business or pleasure.
If you wish to apply for a visa to visit the U.S., you must first complete
the non-immigrant visa electronic application and make an appointment. Information on how to set up an appointment is available from:
usvisa-info.com.
Citizens of select countries participate in the VISA WAIVER PROGRAM
which allows them to apply for entry to the U.S. without a non-immigrant visa if they are seeking entry for 90 days or less as a visitor for
business or pleasure as long as they have a machine-readable passport.
TEMPORARY
RESIDENTVISA
A TRV is only used to enter
Canada, while a study
permit allows you to stay in
the country.
VISITING
OTHER
COUNTRIES
IF YOU REQUIRE
A VISA FOR
ANOTHER COUNTRY, A LIST OF
FOREIGN REPRESENTATIVES IN
CANADA CAN BE FOUND ON
THE FOREIGN AFFAIRS AND
INTERNATIONAL TRADE CANADA WEBSITE AT:
INTERNATIONAL.GC.CA
31
LIVING IN
CANADA:
WORKING
WORKING IN CANADA
Employment can be a good way to earn extra income and gain experience while you are studying.
SOCIAL INSURANCE NUMBER
Students are required by law to provide their Social Insurance Number
(SIN) within three (3) days after the day on which their employment
begins.
SOCIAL
INSURANCE
NUMBER
To obtain a SIN, take your study permit, and identification to a Service
Canada Centre. Your SIN will expire on the same date as your primary
immigration document (study permit). Be sure to renew your SIN, if necessary, once you receive a renewed immigration document.
servicecanada.gc.ca/eng/sc/sin/index.shtml
DO NOT
GIVE YOUR
SIN OR SHOW
YOUR SIN CARD
TO ANYONE
UNLESS IT IS
NECESSARY
To apply for a SIN, international students must present either:
•A study permit issued by IRCC that indicates the permit holder “may
accept employment” or “may work” in Canada; or
•A study permit and a “confirmation to work off campus” letter issued
by IRCC prior to February 6, 2015.
If neither of these requirements is met, the international student may
contact IRCC to verify if he or she is eligible to apply for an amended
study permit.
WORK OPPORTUNITIES
As an international student, there are certain restrictions on the type of
employment you can have. Work opportunities available for international students are:
1. ON CAMPUS EMPLOYMENT
There are many departments at the college that will hire student assistants on a part-time basis, for a maximum 20 hours a week. Students
may be hired for a maximum of two student assistant positions per
semester.
To be eligible for on campus work, International Students must:
•Have a valid study permit
•Be enrolled in full-time studies
-minimum of 9 credits each for the Fall and Winter terms
-minimum of 3 credits for the Summer term, but must have also been enrolled full-time in the previous Winter semester
•Have a valid Social Insurance Number (SIN)
Your SIN is required for filing
a tax return and claiming a
Goods and Services Tax credit.
ON & OFF CAMPUS
EMPLOYMENT
On campus job postings are available at:
douglascollege.ca/career-opportunities
Students in the ELLA
program are NOT eligible to
work off campus.
32
2. OFF CAMPUS EMPLOYMENT
Eligible international students who are attending a participating
post-secondary institution can work off-campus while studying. International students authorized to work off-campus may work a maximum
of 20 hours per week during the regular academic year (September to
April) and full-time during scheduled breaks, such as the winter and
summer holidays or reading break.
To check your eligibility to work off campus, please refer to the IRCC
website at:
cic.gc.ca/english/study/work-offcampus.asp.
Remember:
Your studies must be the main reason you are in Canada.
3. CO-OPERATIVE EDUCATION
The Douglas College Co-operative Education (Co-op) Program allows
students to alternate semesters of classroom studies with semesters of
paid, program related, full-time employment experience.
Co-op is offered as an option within the following academic programs:
•Accounting Management
•Business Management
•Computer and Information Systems (Post-Baccalaueate Diploma)
•Computing Studies and Information Systems
•General Business
•Marketing Management
•Post Degree Diploma in Accounting Studies
•University Transfer Arts
•University Transfer Commerce
•University Transfer Science
•Bachelor of Business Administration
•Bachelor of Physical Education and Coaching
Co-op Admission Requirements
•Completion of 18 program-related credits
•Cumulative program Grade Point Average (GPA) of 2.33
•Attended the scheduled orientation session and workshops
•Be registered in one of the programs as a full-time student
(total of nine credits per qualifying minimum)
CO-OP
EDUCATION
DOUGLAS COLLEGE
CO-OP OFFICE
WEBSITE:
DOUGLASCOLLEGE.CA/CO-OP
Students accepted into the Co-op program must apply for a Co-op Work
Permit through IRCC and prove that on-the-job training is compulsory
for their academic program in Canada. The Co-op Work Permit is the
only work permit that allows students to work full-time during regular
school terms.
For more information about Co-op:
douglascollege.ca/programs-courses/cooperative-education
SPOUSAL WORK PERMIT
If you hold a valid Study Permit, your spouse may apply for a Work Permit for the length of time your Study Permit is valid. Your spouse does
not need a job offer to apply for a Work Permit; an “open” Work Permit
will be issued, allowing him/her to work wherever he/she can find employment. However, a valid Work Permit must be obtained before beginning employment. Spouses can apply for a Work Permit from within
Canada. This spousal Work Permit is not intended for spouses who are
themselves full-time students.
SPOUSAL
WORK PERMIT
INCOME TAXES AND TAX RETURN
In Canada, income tax is administered by the Canada Revenue
Agency (CRA). Students must complete an income tax form if they
earned income from employment or received a scholarship while in
Canada. Income tax forms must be completed and mailed to CRA by
April 30 of each year. The taxation year in Canada runs from January 1December 31. Students can download their T2202A, the school related
tax form in their myAccount.
Canada Revenue Agency:
INDIVIDUAL TAX NUMBER (ITN)
International students who are not eligible to obtain a SIN, but intend to
file a Canadian income tax return, can apply for an Individual Tax Number (ITN). Apply for an ITN by submitting an application form and supporting documents such as a passport, driver’s license, birth certificate,
work permit, study permit, visitor record, and/or diplomatic identity
card.
INCOMETAX
cra-arc.gc.ca/international
students/
Students who are not eligible for
a SIN can apply for an
Individual Tax Number
33
GRADUATION
POST GRADUATION
WORK PERMIT
GRADUATION
When you are close to finishing all of the required courses for your program, make sure you:
• Confirm with an Academic Advisor
• Formally apply for graduation. Forms are available at the
International Office or Registrar’s Office
douglascollege.ca/student-services/graduation
POST-GRADUATION WORK PERMIT
(WORKING IN CANADA AFTER GRADUATION)
After completing the requirements to graduate with a credential, international students may apply for the Post-Graduation Work Permit to
remain in Canada and gain valuable work experience.
To qualify, you must meet certain requirements:
•Application for a Post-Graduation Work Permit must be made within 90 days of notification of final marks.
•You must have a valid Study Permit at the time you apply for a PostGraduation Work Permit.
Current regulations state that a Post-Graduation Work Permit will only
be issued for a maximum of 3 years and is only obtainable once in your
lifetime. These regulations are subject to change.
If you are interested in applying for the Post-Graduation Work Permit,
please refer to the IRCC website at:
cic.gc.ca/english/study/work-postgrad.asp
YOU MUST APPLY FOR YOUR POST-GRADUATION WORK PERMIT
WITHIN 90 DAYS OF RECEIVING WRITTEN CONFIRMATION
FROM YOUR INSTITUTION INDICATING THAT YOU HAVE MET THE
REQUIREMENTS FOR COMPLETING YOUR ACADEMIC PROGRAM.
34
IDENTIFICATION
While you are living in Canada, it is important that you have official identification as it is not a good idea to carry your passport with you at all
times.
Official identification is used to confirm your identity. This may be important for when you sign cheques, use credit cards, or need to verify
your age to attend an event or purchase alcohol.
LIVING IN
CANADA:
IDENTIFICATION
*If your only identification (ID) is in a language other than English,
that ID will likely not be accepted, as the person reviewing your ID will
probably not understand your native language.
Most residents of BC use their driver’s license as official identification. If
they are not getting a driver’s license, they get a BCID.
We recommend that students get a BCID if they do not have official
identification other than their passport, and do not plan on getting a
British Columbia driver’s license.
Remember, if you are obtaining a driver’s license in BC, you do not need
a BCID - the BCID is for residents of British Columbia who do not have
and will not be getting a driver’s license.
The BCID is the size of a credit card. It contains your address, photo,
signature, name, date of birth, weight, height, and colour of your eyes
and hair.
Driver’s license and BCIDs are considered official identification, and are
issued by the Insurance Corporation of British Columbia (ICBC):
icbc.com
The requirements to get a BCID are:
†† Two pieces of identification (ID)
•for international students the primary ID must be an immigration document such as the form IMM1442 (study permit,
temporary resident permit or visitor record).
•The secondary ID is your passport.
†† If you are under the age of 19
•Parent’s authorization
†† Will reside in BC for 6 or more months
BCID
REQUIREMENTS
For more information about driver’s licenses or BCID:
icbc.com or 1-800-663-3051
35
LIVING
IN
CANADA:
TRANSPORTATION
For more information,
routes, and schedules for
all public transportation
in metro Vancouver, visit
translink.ca
To plan your trip, go to:
tripplanning.translink.ca
or
Download the smartphone
app: mtranslink.ca
IF YOU NEED TO PAY FOR THE
BUS AND DO NOT HAVE YOUR
COMPASS CARD OR A TICKET,
BE AWARE YOU MUST PAY IN
EXACT CHANGE USING THE
MACHINE AT THE FRONT ENTRANCE TO THE BUS
TRANSPORTATION IN METRO VANCOUVER
Public transportation in the metro Vancouver area is run by TransLink.
Your U-Pass BC allows you to use all forms of public transportation in
Metro Vancouver, which includes:
SKYTRAIN
The SkyTrain is an automated transit system connecting downtown
Vancouver to nearby cities. There are three lines: the Expo Line and
Millennium Line connects Vancouver to Burnaby, New Westminster and
Surrey. The Canada Line connects Vancouver International Airport (YVR)
and Richmond to downtown. A fourth line, the Evergreen Line (completion anticipated for Spring 2017), will connect to Coquitlam.
The last SkyTrain runs at about 1:00AM, and resumes at approximately
5AM-7AM depending on the day and line.
•There is a SkyTrain station one block from the New Westminster
Campus.
•For the Coquitlam Campus, the closest SkyTrain station is Lougheed
Town Centre Station, which is connected to a bus loop. (Once the
Evergreen Line is complete, there will be a station one block away from the
Coquitlam Campus.)
BUS
Buses and community shuttles (identified by the letter C) run and end
at different times; familiarize yourself with the schedule and route of
any bus you are planning to take. If you miss the last SkyTrain, there are
several night buses, with routes from downtown Vancouver.
There are many bus lines that connect the Douglas College campuses to
your neighbourhood. Refer to the TransLink website for more information on available routes.
Some tips when riding a bus:
•If you are at your bus stop and your bus is coming, there is no need to
signal the bus driver. They will stop when there is somebody standing
at the designated stop. If you are not taking a bus, be conscious that
you are not standing too close to a bus stop, or the driver will assume
you want to take that bus.
•Respect the signs for reserved seats. In Canada, you are expected to
give up your seat for someone who needs it.
•When waiting for the bus, it is common to stand in line for your turn to
board.
SEABUS
The SeaBus is a ferry that transports passengers between downtown
Vancouver and North Vancouver. The trip takes approximately 12 minutes and goes across the water from Waterfront SkyTrain Station (downtown Vancouver) to Lonsdale Quay (North Vancouver).
36
WEST COAST EXPRESS
The West Coast Express is a commuter train with limited weekday
service. It provides fast access from downtown Vancouver to suburban
areas such as Port Moody, Pitt Meadows, Maple Ridge, and Mission. The
West Coast Express is not included with your U-Pass BC, but students eligible for the U-Pass BC can purchase West Coast Express tickets at a discounted price. The closest West Coast Express station to the Coquitlam
Campus, is the Coquitlam Central Station. The West Coast Express does
not stop in New Westminster.
LIVING IN
CANADA:
BANKING
BANKING
It is important to have banking services while you live in Canada. If your
family will be sending money to you, check if the bank you used in your
homeland has branches in Canada. Using the same bank allows you to
pay smaller fees.
If your bank does not have a branch in Canada, look at the websites
of local banks (bank names listed on the right side). Get a basic understanding of what types of accounts, services and associated fees are
offered and which will suit your needs the best.
Go to the bank in person to confirm the information and/or to open an
account. Also check to see if the bank offers a student account. You will
need to bring two pieces of identification such as:
•Passport and study permit
•BCID (see page 35 of this guide)
•Proof of residence (bills or other mail)
•Douglas College Student ID
BANKS NEAR
CAMPUS
This is not a list of every possible piece of identification. If you are unsure what
identification you will need to open an account at a bank, call the bank and ask
before you physically go to the location.
If you are not sure what to ask or need assistance, you can call your
parents, ask for help at the Douglas College International Office, or talk
to your host family if you are living in a homestay.
Banks Located Close to the New Westminster Campus:
• BMO
• CIBC
120-66 10th St.
210-800 Carnarvon St. (New Westminster Station)
554 Sixth St.
• HSBC
504 Sixth St.
• RBC
800 Carnarvon St.
626 Sixth Ave.
• Scotiabank
728 Columbia St.
445 Sixth St.
• TD Canada Trust 1003 Columbia St.
573 Sixth St.
Banks Located Close to the Coquitlam Campus:
•BMO
1-1161 The High St.
•CIBC
3000 Lincoln Ave.
A few of the popular banks
in Canada include:
Bank of Montreal (BMO):
bmo.com
CIBC : cibc.com
HSBC: hsbc.ca
RBC: rbcroyalbank.com
Scotiabank:
scotiabank.com
TD Canada Trust:
tdcanadatrust.com
Vancity: vancity.com
37
LIVING IN
CANADA:
TELEPHONE
Thanks to modern technology, making international
phone calls is easier than
ever. We recommend that
our students use VOIP
programs (such as Skype)
on their computer/smartphone to communicate with
family members, as they
are generally free. If you are
unable to communicate this
way, consider purchasing
a calling card and using a
public phone.
Popular Cell Providers:
•
•
•
•
Bell
Fido
Rogers
Telus
-
bell.ca
fido.ca
rogers.com
telus.com
Popular Prepaid Providers:
•Koodo
koodomobile.com
•Mobilicity
mobilicity.ca
•Solo
solomobile.ca
•Virgin Mobile
virginmobile.ca
•Wind
windmobile.ca
38
GENERAL
Phone numbers in Canada are 10 digits. In metro Vancouver, the area
codes are 604, 778, or 236. The area code is included in the 10 digit
phone number.
EXAMPLE:
604-527-5400
Canada’s country code is 1. You only need to add this number if someone is calling you from another country.
EXAMPLE:
1-604-527-5400
PUBLIC PHONES
To use a public payphone, you will need 50 cents (two 25 cent coins,
called “quarters”). International calls will require more money.
Insert the coins into the slot and dial the number you want to reach.
If you are using a prepaid phone card (“calling card”), you will still require coins if you are using a public payphone.
If placing international calls, calling cards can be purchased in stores
such as London Drugs, Shoppers Drug Mart or 7-Eleven. If you are unsure what card would be best for you, the vendor/cashier (store employee) may be able to assist you. You should explain which country you are
calling.
TIP: Ask for a phone card without a connection fee
CELL PHONE
There are many options for cell phones; to search for the best plan, we
recommend you review the information and compare rates for some of
the popular cellular providers in Canada.
You can sign a contract for 1-2 years, or choose a plan that is month by
month (no contract), or buy a prepaid number (pay first). It is important that whatever you decide, you clearly read and learn the policy and
costs. Some phone providers will even charge you for incoming calls!
BUYING A NEW PHONE
You can save money on your phone purchase by choosing a long-term
plan or contract (1 - 2 years). If you will be studying here in Canada for
that amount of time, this is a good way to save some money. However,
a contract does not save money on your monthly bill - only the purchase
of a new phone.
Signing a contract means that you will pay the cost of your plan each
month. If you want to cancel/end the plan before it expires, or you want
to change to a less expensive plan, you will need to pay a fee (for some
cell phone companies this is around $300).
If you decide to purchase a prepaid phone number or prepaid cell
phone, you should compare deals and ask questions.
Be aware of what you will be charged for.
LIVING IN
CANADA:
HOUSING
HOMESTAY
International students at Douglas College commonly choose homestay
for their first few months of living in Canada.
Living with a host family helps you practice English and learn about different cultures and lifestyles. Most host families are immigrants who can
share their experiences with you.
Responsibilities while living in homestay include:
• Paying your rent on time.
• Keeping your bedroom/living space clean.
• Keeping the washroom organized, especially if sharing with the host
family or other students.
• Doing your own laundry.
• Paying for any long distance phone calls you make from the
homestay family’s phone.
Additionally, it is important to:
• Respect the rules and routines of the family.
• Let them know when you won’t be home for dinner, or if you’ll be
late for any appointments with them.
• Practice English, even if your host family speaks the same language
as you.
• Ask permission before inviting friends over.
• Ask permission to use the telephone.
Remember: In homestay, communication is your key to comfort and
success. If you have any problems with your host family, talk to them.
Share your point of view politely. If you do not feel comfortable doing
so, talk to the Homestay Program Coordinator.
RENTING YOUR OWN PLACE
If you want to rent your own place, the easiest way to look for your new
home is by using online websites. Be aware that unless the advertisement/posting says differently, you are renting from the home owner
(landlord), not a company.
Some popular websites to find housing include:
Craigslist
vancouver.en.craigslist.ca
Apartments In Vancouver apartments-in-vancouver.com
Rents Line
rentsline.com
Rent BC
rentbc.com
When searching through postings/advertisements for housing and
apartments, be aware of:
• Rent fee (per month) and what it covers (water, heat, internet,
cable tv, etc)
• Lease (one-year, six-month, month by month, etc)
• Photographs that CLEARLY show the space/condition
• Location
• Detailed written information about the place, size, and type, the
amenities (stove, fridge, dishwasher, laundry, etc) and if they are
included in the rent fee
For homestay information:
First Choice
International
Placements Inc.
fciplacement.com
604-984-0868
[email protected]
HOMESTAY IS
NOT
A HOTEL BE RESPECTFUL!
R ENTING
YOU MUST VIEW THE
INSIDE OF A PROPERTY
BEFORE SIGNING A LEASE
OR PAYING ANY MONEY
NEVER RENT A PLACE
FROM SOMEONE YOU
CANNOT MEET IN PERSON
39
WARNING:
SCAMS
IF MEETING SOMEONE TO
VIEW A PROPERTY,
CONSIDER BRINGING
A FRIEND SO THAT YOU
ARE NOT MEETING THE
STRANGER ALONE
WHEN VIEWING A
PROPERTY, LET OTHERS
KNOW WHERE YOU WILL
BE AND HOW LONG YOU
WILL BE GONE, IN CASE
ANYTHING HAPPENS
RESOURCES FOR
INFORMATION:
Tenant Resource And
Advisory Centre (TRAC)
tenants.bc.ca
604-255-0546
(Lower Mainland)
1-800-665-1185 (Toll free
outside of Lower Mainland)
Residential Tenancy Branch
(RTB)
rto.gov.bc.ca
604-660-1020
(Lower Mainland)
1-800-665-8779
(Toll free outside of Lower
Mainland)
The Residential Tenancy Act is
available in many languages.
40
DO NOT EXCHANGE ANY MONEY, MAKE ANY PAYMENTS, OR SIGN A
LEASE IF YOU HAVE NOT VIEWED THE INSIDE OF THE PROPERTY.
Watch out for scams which usually involve a property that seems “too
good to be true” - the rent seems significantly lower than similar properties, or something else does not feel right.
Be cautious when searching; the best landlords will answer your initial
emails/calls in a timely fashion, arrange a viewing of the property, and
can clearly answer questions regarding damage deposit, lease terms,
and most importantly - the cost!
If you contact a landlord about a rental, but the landlord tells you he/
she is not in the country but will mail you the key (or send it somehow) after you first month’s rent/deposit, do NOT follow through with
the listing. THIS IS A SCAM!
READY TO SIGN?
Once you have viewed the space, discussed with the landlord about
costs, utilities, and lease terms, and you approve, you are ready to sign
the lease. When you sign and submit the required payment (usually
the first month’s rent and the security/damage deposit), you become a
tenant (renter)!
There are several things to know as a tenant:
• Get a written agreement that states what the rent includes (lease).
Be aware of the lease period: If it is 8 months, you are committing to
8 months. If you try to move out before then (breaking your lease)
there can be serious consequences.
• Do a move-in/move-out inspection with your landlord (walking
around the property together recording any damage). This will
determine if there was existing damage and to determine if you are
entitled to a full security/damage deposit return when you move out.
• The landlord can ask for an amount equal to half of one month’s rent
as a security/damage deposit.
• If you pay in cash, the landlord must give you a receipt.
• The landlord must give you at least three-months notice before
increasing the rent.
• The landlord cannot raise the rent more than the percentage defined
by the government, and not more than once every 12 months.
• If the landlord takes away a service included in the rent, you can
demand that it is returned or ask for a lower rent. For example, if
there is a washing machine inside of your rental, and it stops
working, the landlord must replace/repair this, or lower the rent.
• The landlord is responsible for making repairs but YOU are
responsible for repairing or fixing any damage that you or your
guests have caused. If you damage/break something, it is very
important that you are honest with your landlord.
• Do not take over a rental from another student who is leaving the
country unless you have your own (separate) contract.
The Residential Tenancy Act establishes the rights and obligations of
tenants and landlords in British Columbia: tenants.bc.ca
MOVING OUT
If you decide to move out of the place you are renting, you must:
•Give the landlord one full-month written notice (usually email) with
your name, signature, and date you plan to move.
VANCOUVER/METRO VANCOUVER
Vancouver is frequently named one of the top three most livable cities in the world, and attracts students, travelers, and immigrants from
across the world!
LIVING IN
CANADA:
METRO
VANCOUVER
VANCOUVER CULTURAL TIPS
•The legal drinking age in BC
is 19. It is prohibited to
drink in public spaces such
as parks and beaches.
•Smoking in public is limited to designated smoking areas. In the city
of Vancouver, smoking is prohibited in parks, beaches and inside
restaurants.
•When an address looks like “100-200 Smith St.”, the first number
(100) refers to the apartment or suite; the second number (200)
refers to the building.
•Addresses with letters like E or W in the beginning refer to East and
West, the cardinal points. Don’t ignore them or you’ll have a hard
time finding your destination.
•Do not ignore terms like “eastbound” and “southbound”: They indicate the direction (i.e. buses and SkyTrains).
•Most busy intersections with traffic lights have a post with a button.
Pressing this button will change the light so that you can safely cross.
•Passengers and drivers in BC are required to wear seat belts at all
times.
•It is illegal to have open alcohol in a vehicle.
•Make eye contact when talking to a person. In western culture, eye
contact is interpreted as being attentive and honest.
•A 15 to 20 per cent tip is usually given to your server at a bar, restaurant, nightclub or pub, as well as your hairdresser. The tip is calculated on your total bill before taxes.
•A federal goods and services tax (GST) of 5 percent applies to most
purchased goods and services. In addition, there is a provincial sales
tax (PST) of 7 percent on most retail purchases. There is a 10 percent
liquor tax.
41
NEW WESTMINSTER CAMPUS
CAMPUS STREET ADDRESS
700 Royal Avenue, New Westminster
CAMPUS MAILING ADDRESS (FOR BOTH CAMPUSES)
P.O. Box 2503, New Westminster, B.C. V3L 5B2
TELEPHONE (BOTH CAMPUSES)
Central Switchboard: 604-527-5400
CAMPUS HOURS
Monday to Friday Saturday
Sunday
8 am to 11 pm
8 am to 7 pm
Limited Access between 8 am to 6 pm
INFORMATION
Inquiries should be made at the Security Booth in the concourse on level 2.
ROOM NUMBERS
The campus is divided into two buildings, north and south, which are joined by the concourse. All rooms are numbered according to floor (first digit) and hundred blocks (last
three digits).
• Rooms with hundred block numbers below 500 are located in the north building.
• Rooms with numbers above 500 are located in the south building.
(e.g. Room 2201 is located on the second floor, north building.)
FOOD SERVICE
Meals and snacks are available in the Cafeteria on level 2 north, and in the Deli on level 1
north.
SMOKING POLICY
All areas within the College building are designated non-smoking, including the concourse
and rooftop patios. There are two outside designated smoking areas: second floor east
entrance next to the Student Union Building and fourth floor entrance next to Employee
Relations.
SECURITY, FIRST AID, LOST & FOUND
Call 604-527-5405 for all on campus emergencies that require fire/police/ambulance. Or
you can also report to the Security Booth in the concourse on level 2 for campus emergencies or if you require first aid. If you have lost something, check with the Security Booth in
case someone has brought it there.
There are emergency assistance telephones at the south elevator (on levels P1, P2 and P3),
at the north elevator (on level P1), and the disabled access elevator (on level P1). These
telephones automatically connect you to the Security Booth.
42
COQUITLAM CAMPUS
CAMPUS STREET ADDRESS
1250 Pinetree Way, Coquitlam
TELEPHONE (BOTH CAMPUSES)
Central Switchboard: 604-527-5400
CAMPUS HOURS
Monday to Friday
Saturday
Sunday
8 am to 11 pm
8 am to 7 pm
Closed
INFORMATION
Inquiries should be made at the Security Booth on the main floor of Building A/B in the
atrium.
ROOM NUMBERS
• The campus has two buildings: Building A/B and Building C/D. For Building A/B, block “A” is on the west and block “B” is on the east. For Building C/D, block C is on
the west and block “D”is on the east.
• Room numbers are prefixed by the block letter (i.e. Room A2130 is in Building A,
second floor.
FOOD SERVICE
Meals and snacks are available in the cafeteria located on the north east side of the atrium
(main floor level).
SMOKING POLICY
All areas within the college building are designated non-smoking, including the atrium.
The designated smoking area is outside near the wheelchair accessible ramp connecting
Building A/B and Building C/D.
SECURITY, FIRST AID, LOST & FOUND
Call 604-527-5405 for all on campus emergencies that require fire/police/ambulance. Or
you can also report to the Security Booth in Building A/B in the atrium (main level) for
campus emergencies or if you require first aid. If you have lost something, check with Security Booth in case someone has brought it there.
43
O
U
A
Douglas College International
New Westminster Campus
Room S2800
700 Royal Avenue
New Westminster, BC
Canada V3L 5Z5
Tel 604-527-5650
Fax 604-527-5516
Email: [email protected]
Mailing Address
(both campuses)
PO Box 2503
New Westminster BC
Canada V3L 5B2
douglascollege.ca
Facebook.com/DouglasCollegeInternational
Instagram.com/douglasinternational
Revised August 2016