MaximizerTM - Maximizer CRM Software
Transcription
MaximizerTM - Maximizer CRM Software
In business, the bottom line is about selling. Designed precisely for businesses like yours, Maximizer 8 makes it easier than ever to maximize your time and create satisfied customers, so you can increase your sales. Set up Maximizer right out of the box, configure to suit your business needs, or use industry templates to get you up and running quickly. With powerful functionality and a user-friendly interface, it's easy to see why over 1 million users worldwide rely on Maximizer every day to work efficiently and close more sales. It’s the award-winning sales and contact manager proven to increase your bottom line. Maximizer 8 features: ✔ Advanced account management ✔ Appointment and task scheduling ✔ Sales opportunity management ✔ Communication via letter, fax, and e-mail (including Outlook ™ integration) ✔ Synchronization with Palm OS® devices ✔ Crystal Reports ® by Business Objects ✔ Company Library ✔ Web lead generation and eCommerce ✔ Order Desk ✔ Accounting Link designed for use with QuickBooks ® Manage your customers better than your competitors. The more effectively you can manage customers, the better you can service them. ✔ Manage an unlimited number of contacts in an easy-to-use list-based view so you can quickly see multiple customers' information at a time. ✔ Profile your customers by industry, budget, size, or other criteria by configuring an unlimited number of unique User-Defined Fields. ✔ Record and view a complete history of all customer interactions, including faxes, e-mails and phone calls for easy retrieval. Contact management: Store unlimited contact information and save customer communications to each record. Maximizer TM ✔ Store all contact details, including multiple phone numbers and e-mail addresses. ✔ With flexible views and column set-ups, sort your information the way you want to see it. ✔ Set important information, such as customer type or company size, as Key Fields so that it appears upfront when you open a company or contact record. ✔ ✔ Assign the sales representative responsible for the customer account in the new Account Manager field so you can easily run sales reports and track account ownership. Plus, use the new Reports To field to track decision makers and influencers in your accounts. ✔ Schedule appointments, complete with prompts for follow-up activities, pop-up alarms and e-mail reminders that are active even while Maximizer is closed. ✔ Avoid scheduling conflicts by booking your meeting room and resources right from Maximizer. ✔ View your calendar using convenient daily, weekly or monthly view and easily print your daily or weekly schedule to more paper daytimers than ever before, including Franklin Planners and DayRunner organizers. ✔ Automatically synchronize with your calendar in Microsoft® Outlook ™ and with your Palm OS® device. Ensure complete customer information by setting mandatory User-Defined Fields and Basic Fields, such as city or state. Plus, Maximizer helps you maintain an accurate customer list with duplicate record checking. Manage your time more effectively. Schedule your time and tasks to stay on track with customers and prospects. ✔ Start every day on the right page with the My Work Day home page that lists your daily tasks and appointments at a glance. ✔ Collaborate seamlessly with your colleagues or assistant using multi-user Calendar viewing and scheduling. With different color codes for each user, you can easily view multiple users' calendars in one window, and quickly schedule meetings when everyone is free. ✔ Or make your appointments strictly private so no other user can view or modify them. Calendar: Use My Work Day home page to view your daily schedule at a glance and the multi-user Calendar viewing and scheduling to seamlessly collaborate with your colleagues. “Maximizer is the only way in which I could operate my business. It helps me manage my time and deliver exceptional customer service, which have all translated into more sales." -David Towler, Director of Sales & Marketing, Creative Organization Design www.maximizer.com Close more sales and increase your customer base. Go mobile. Take customer information anytime anywhere. Track your pipeline of opportunities from lead to close so you don't forget any lead or miss any step in the process. Maximizer 8 synchronizes instantly with more Palm OS® devices than even before - including Palm Tungsten, Handspring Visor, and Sony/Samsung PDAs - which means it’s even easier to get the information you need, whenever and wherever you need it*. ✔ Use the Opportunity Manager to create an Opportunity for every new prospect to maximize your probability of success. ✔ Easily forecast revenue and analyze your pipeline using over 90 pre-formatted reports and graphs, or customize your own using Crystal Reports, now included with Maximizer 8. Create powerful, targeted communications. Effective communication is the heart of modern business. Bring life to your business and increase your success by using impactful communications. ✔ Create letters, faxes, and e-mails - including HTML messages - and store all communication under each contact record for easy reference. ✔ Mail-merge information for personalized letters using built-in or custom templates for letters and faxes. ✔ Create documents using Maximizer Word Processor, Microsoft® Word or Corel® WordPerfect®. ✔ Use Outlook and Maximizer e-mail together, including exporting your Maximizer contacts to Outlook, plus accessing Outlook contacts and reading your Outlook e-mail messages inside Maximizer. Maximizer automatically matches the message to a contact in your database so you can save important messages to customer records. ✔ Simply press the HotSync® button on your Palm or Handspring device to transfer your Maximizer Address Book, Hotlist, Calendar, and Notes into your Palm or Handspring™ device. ✔ Maximizer Link* automatically synchronizes your information back and forth with your Palm OS® device without retyping data so that you're always up-to-date and ready to meet with your customers or prospects no matter where you are. Palm sychronization: Instantly synchronize with Palm OS devices. "We use Maximizer to keep track of appointments and store all of our clients' information. During one of the busiest times, such as the RRSP season, we rely on Maximizer to help us stay on track. Maximizer saves us a lot of time so that we can focus more on client relationships and increasing our book value." Outlook e-mail: Use Maximizer and Outlook e-mail together, including accessing Outlook contacts from Maximizer. www.maximizer.com -Mark Newell, Financial Advisor/Branch Manager, Dundee Private Investors Inc. Gain in-depth insight into your customers using Crystal Reports. ✔ With all your customer data stored in Maximizer, how do you know which accounts are profitable or what your sales pipeline looks like? With Maximizer 8, you can see this type of information easily and quickly, so you can gain further visibility into your customers using best-of-breed reporting tool, Crystal Reports® by Business Objects, now included for every Maximizer user ✔ Print real-time reports with full-color graphics using pre-formatted Crystal Reports. ✔ Highlight the information you need by grouping and sorting data, adding charts and analyzing it further in a familiar Excel environment. ✔ Publish reports to colleagues in PDF, Word, HTML and other standard formats. ✔ Plus, Maximizer includes over 90 pre-formatted reports to quickly see account activities, phone logs, customer profiles and sales forecasts. Quickly access and e-mail your documents to your customers right from the Company Library to standardize your communication. Company Library: Store all collateral and documents in one centralized place. Extend your sales channel and instantaneously grow your customer reach with eCommerce. Leverage the Internet and expand your customer base with web marketing and sales. ✔ Generate web leads that are automatically captured in your database through web forms. Receive e-mail alerts so you can be sure to follow-up on all your hot leads. ✔ Easily build a professional-looking website and webstore with real-time secure credit card transaction processing created with ecBuilder®**. New Crystal Reports: Gain greater visibility into your customers. Store company documents and collateral in the Company Library. With Maximizer 8 your electronic repository of collateral is organized andaccessible, easy to view and distribute. ✔ Store all your documents (including PDF and image files), marketing collateral and a portfolio of customer references in a central location. Maximizer TM Process and manage orders effortlessly. ✔ Whether you're taking orders from your online store, over the phone or fax, or in person, Maximizer Order Desk handles all your orders and customer inquiries from one integrated interface. Import data from other contact managers without retyping, including ACT!®, GoldMine®, Outlook ™, and other database formats including Access, CSV, dBase, ASCII and more. ✔ Network multiple users out-of-the-box in a peer-to-peer environment****, so you can share your database and schedule with colleagues or your assistant. ✔ Use Maximizer out-of-the-box, or easily configure it with unique User-Defined Fields to capture all pertinent customer information. ✔ To help you get started quickly, Maximizer comes with enhanced ready-to-use industry database management templates that includes pre-formatted User-Defined Fields and letter templates to support workflow processes and information tracking for the Real Estate, Financial, Legal and High-Tech industries. ✔ Capture or pre-authorize credit card payments, issue refunds and link orders to customer records. ✔ Manage and reply to product inquiries. ✔ Track payment and shipping status. Link accounting information directly from QuickBooks . SORRY-NOT AVAILABLE FOR THE UK VERSION! ® Using the add-on Accounting Link designed for use with QuickBooks®, you can view critical customer information from one simple interface right from Maximizer***. ✔ See complete customer credit history. ✔ View and create quotes and invoices directly from Maximizer. New Accounting Link: View and create quotes & invoices from Maximizer. Get up-and-running quickly with easy installation and flexible configuration. Maximizer 8 is truly the most powerful sales and contact manager that's easy to use, install and administer for individuals, home offices and small businesses like yours. ✔ Maximizer 8 is designed to run with all the latest releases, from Windows 98 to Windows XP, including Office suites from 97 to 2003. www.maximizer.com "Maximizer is used here very extensively. We love it to death and could not operate as efficiently without it. Efficient and superior service is top priority for us and Maximizer helps us achieve this. " -David Killey, General Manager, Fire Busters System Requirements For Maximizer 8 ● Minimum processor speed: 133 MHz (350 MHz recommended) ● Available RAM: 128 MB (256 MB for Windows 2000, ME, XP, or 2003 recommended) ● Available hard disk space: 300 MB ● Operating system: Microsoft Windows 98 SE, NT 4.0, 2000, ME, XP, or 2003 ● E-mail system: 32-bit MAPI-or VIM-compliant e-mail system like Microsoft Outlook 98/2000/2002/2003 or Lotus Notes 4.6 or later ● Internet browser: Microsoft Internet Explorer 6.0 ● Database: Pervasive.SQL V8 Workgroup Engine (provided with Maximizer installation) For ecBuilder® Pro 6.0 module ● Minimum processor speed: 133 MHz ● Available RAM: 64 MB (minimum) ● Available hard disk space: 70 MB (100 MB recommended) ● Operating system: Microsoft Windows 98 SE, NT 4.0, 2000, ME, XP, or 2003 ● E-mail system: 32-bit MAPI-or VIM-compliant e-mail system like Microsoft® Outlook™ 98/2000/2002/2003 or Lotus Notes 4.6 or later ● Maximizer 8 is a sales and contact manager designed to help individuals, home offices and small businesses succeed by helping them maximize their time, create satisfied customers and increase sales. With Maximizer, users can easily manage and profile customers and prospects, track every sale from lead to close and maintain long-lasting relationships well after the initial sale has been made. Maximizer 8 is a solution that incorporates contact management with sales opportunity management, scheduling, communication, Outlook integration, Palm synchronization, Crystal Reports®, Accounting Link designed for use with QuickBooks ®, a Company Library and e-Commerce. About Maximizer Software Maximizer Software Inc. provides proven and affordable customer relationship management (CRM) and contact management solutions that help small and medium-sized businesses increase sales and win new customers, streamline marketing to attract new prospects, and enhance customer service & support to increase repeat business. Maximizer Software has helped over 6,000 Maximizer Enterprise™ customers and more than one million Maximizer ™ users grow their businesses by building profitable customer relationships with award-winning solutions. Awards Internet browser: Netscape Navigator 4.x or higher, IE 4.x or higher ● To publish your site in the Internet: Internet connection, e-mail account, website host account with Internet Service Provider ● To view orders and inquires: Maximizer application software included with ecBuilder Pro Additional requirements for ecBuilder Pro 6.0 module ● About Maximizer An Overall Rating of Very Good PC Magazine 4-Star Award Logo is a trademark of Ziff Davis Publishing Holdings Inc. Used under license. November 19, 2002 Maximizer 7 Multiactive Software Inc. Where to get Maximizer 8: Buy online at www.cabc.co.uk Or call +44-(0)1635-570970 CABC 11 The Broadway, Newbury, Berks, RG14 1AS. To facilitate real-time credit card transaction processing o Obtain a merchant account from the choice of real-time credit card transaction providers supported by ecBuilder Pro o Valid 'E-mail Client Digital Certificate' or 'Personal Digital Certificate' Corporate Headquarters Americas Europe, Middle East, and Africa Australia Asia +1 604 601 8000 phone +44 (0)1628 587777 phone +61 (0)2 9957 2011 phone +852 2598 2888 phone +1 604 601 8001 fax [email protected] +44 (0)1628 587778 fax [email protected] +61 (0)2 9957 2711 fax [email protected] +852 2598 2000 fax [email protected] www.maximizer.com www.max.co.uk www.maximizer.com.au www.maximizer.com.hk o Industry standard client that supports MIME (such as Microsoft® Outlook™) o CD-ROM drive * Maximizer Link ($49 value) for Palm OS devices is free with registration of Maximizer. Register your copy at www.maximizer.com/register See www.maximizer.com/support/products.html for an updated list of supported devices. ** ecBuilder Pro 6.0 Lite included with Maximizer enables a 15-item catalog. Upgrade to ecBuilder Pro 6.0 for $99 to create a catalog with unlimited items. *** Integration with QuickBooks requires an Accounting Link add-on available with Maximizer for $99. **** Multiple-user network requires additional licenses of Maximizer. © 2004 Maximizer Software Inc. All rights reserved. Other brands and/or products used may be trademarks, registered trademarks, or registered service marks of their respective owners. Maximizer TM