investigation of alternative methods of transferring reconnaissance
Transcription
investigation of alternative methods of transferring reconnaissance
DRDC Toronto CR-2005-054 INVESTIGATION OF ALTERNATIVE METHODS OF TRANSFERRING RECONNAISSANCE AND PLATOON ORDERS INFORMATION by: Harry A. Angel, David W. Tack and Lisa J. Massel Humansystems® Incorporated 111 Farquhar St., 2nd Floor Guelph, ON N1H 3N4 Project Director: David W. Tack (519)-836-5911 PWGSC Contract No. W7711-017747/001/TOR Call-up No. 7747-25 HSI® SIREQ Item #140 On behalf of DEPARTMENT OF NATIONAL DEFENCE as represented by Defence Research and Development Canada - Toronto 1133 Sheppard Avenue West Toronto, Ontario, Canada M3M 3B9 DRDC Toronto Scientific Authority Maj Linda Bossi (416) 635-2197 July 2005 This document contains information that may not be passed or shared, even in confidence, with foreign military, research and development representatives or civilian contractors of any nationality without the expressed prior permission of the Exploitation Manager of SIREQ TD. The scientific or technical validity of this Contract Report is entirely the responsibility of the contractor and the contents do not necessarily have the approval or endorsement of Defence R&D Canada © Her Majesty the Queen as represented by the Minister of National Defence, 2005 © Sa Majesté la Reine, représentée par le ministre de la Défense nationale, 2005 Abstract This experiment investigated the technological ability to capture and transfer information from recce patrols to higher echelons. A daily mission was carried out in which three sections conducted recce patrols. Following the recce patrols, the section leaders and the platoon commander collocated and conducted recce briefings. Three different methods of capturing, preparing and transferring information with increasing digital capability were evaluated by a jury of the section leaders’ and platoon commander’s peers watching the transfer of information from a remote location. The first method acted as a baseline for the other two conditions (current CF practice). In this Face to Face condition, the report and drawings were drafted by hand, and pictures were taken with a Polaroid camera. The patrol briefing was conducted face to face. For the Digital/Radio condition, the report and drawings were produced digitally, and pictures were taken with a digital camera. The briefing was conducted remotely by radio. For the Digital/Telepresence condition, the report and drawings were produced digitally, pictures were taken digitally, and overlays were used. For this condition, the briefing took place remotely by telepresence. Following the section recce briefings, the platoon commander conducted a recce and distributed his orders. For the commander’s recce, the following three methods evaluated were the physical recce (current CF procedure), remote recce by radio, and remote recce by Unattended Aerial Vehicle (UAV). The final study investigated distributed orders and the different ways of transferring information. Distributed orders were conducted in a centralized and two different decentralized formations (by radio and telepresence). Participants liked the ability to create digital reports, pictures, drawings, and overlays. They felt the greatest advantage was the ease with which this information could be sent electronically to higher echelons and be reproduced. Participants preferred recce briefings to be conducted face to face, however, because with this method they were able to tell if the other soldier comprehended the information they were sharing. If a briefing must be conducted remotely, participants preferred telepresence over the radio. Participants believed that it was always necessary to conduct a Commander’s physical recce because it increases the commander’s situational awareness of the enemy, objective, and terrain. This information allows the commander to change his plan as appropriate and determine assault positions, withdraw routes, fire base location, etc. Overall, participants preferred to have distributed orders conducted face to face, which allows individuals to view each other’s body language as well as easily determine each other’s comprehension of the plan. Also, participants believed that gathering at one location increases the communication among sections, thereby increasing efficiency. Humansystems® Reconnaissance and Platoon Orders Information Page i Résumé La présente expérience nous a permis d’examiner la capacité qu’offre la technologie pour la communication aux échelons supérieurs de l’information saisie pendant des patrouilles de reconnaissance. Trois sections ont pour mission des patrouilles de reconnaissance quotidienne. Après les patrouilles, les chefs de section et le commandant du peloton participent à un briefing. Un jury composé de collègues du commandant et des chefs de section évalue à distance la communication de l’information qui est saisie, préparée et communiquée selon trois méthodes à complexité croissante. La première méthode représente la norme actuellement en cours dans les FC et contre laquelle les deux autres sont évaluées. Le rapport est rédigé et les esquisses dessinées à la main, et les photos sont prises au moyen d’un appareil Polaroid. Le briefing se fait en situation de face à face. La deuxième méthode se déroule dans un environnement de radio numérique où le rapport, les dessins et les photographies sont produits par moyens numériques. Le briefing se fait à distance, par radio. La troisième méthode exploite les moyens numériques de la méthode précédente mais permet en plus la superposition, et le briefing a lieu à distance par téléprésence. À la suite du briefing de reconnaissance des sections, le commandant du peloton effectue une reconnaissance et distribue ses ordres. Les trois méthodes de reconnaissance suivantes ont servi à évaluer la reconnaissance du commandant : la reconnaissance physique (pratique actuelle dans les FC), la reconnaissance à distance, par radio, et la reconnaissance à distance par véhicule aérien télépiloté (VAT). Une dernière composante de l’étude porte sur la distribution des ordres et sur diverses façons de communiquer l’information. Les ordres sont distribués dans un environnement de formation centralisée et dans deux environnements de formation décentralisée (par radio et par téléprésence). Les participants aiment la capacité de créer des rapports, des dessins, des photographies et des superpositions numériques. À leur avis, le plus grand avantage de cette méthode est la facilité avec laquelle l’information peut être communiquée par voie électronique aux échelons supérieurs, et reproduite. Ils préfèrent des briefings exécutés en personne, cependant, car ils sont en mesure ainsi de juger si l’autre soldat comprend l’information qui lui est communiquée. Dans le cas de briefings exécutés à distance, les participants préfèrent les briefings par téléprésence plutôt que par radio. Les participants croient qu’il est toujours nécessaire que le commandant exécute une reconnaissance physique, car cette méthode accroît chez lui la perception de la situation relativement à l’ennemi, à l’objectif et au terrain. Cette information permet au commandant de modifier son plan au besoin, de déterminer les positions d’assaut, les voies de retrait, l’emplacement des bases de feu, etc. En général, les participants préfèrent que les ordres soient distribués en personne, pour être en mesure de constater le langage corporel de l’autre et de déterminer de part et d’autre la compréhension du plan. Les participants croient également que le fait de se rassembler dans un même endroit accroît la communication entre les sections et, par conséquent, l’efficacité. Humansystems® Reconnaissance and Platoon Orders Information Page ii Executive Summary This experiment investigated the use of technology to capture and transfer information from reconnaissance (recce) patrols to higher echelons. A daily mission was carried out in which three sections conducted recce patrols. Following the recce patrols, the section leaders and the platoon commander collocated and conducted the recce briefings. Three different methods of capturing, preparing and transferring information with increasing digital capability were evaluated (Hand/Face to Face, Digital/Radio and Digital/Telepresence - refer to Table 1). These methods were evaluated by a jury of their peers watching the transfer of information, from a remote location. Table 1: Section Recce Patrol Conditions Hand/Face to Face Digital/Radio Digital/Radio Information Capture Preparing Recce Report • Hand Written • Entered Digitally • Entered Digitally Side View Drawings • Hand Drawn • Digital Cameras (still pictures) • Digital Camera (still pictures & video) • Digitally Drawn • Digitally Drawn • Polaroid Camera Overhead View Drawings • Hand Drawn • Overlays Information Transfer Information Transfer Modality • Face to face • Remotely by Radio • Telepresence (web cameras) After the recce briefings, the platoon commander conducted a commander’s recce and distributed orders in three different ways. For the commander’s recce, the following three methods were evaluated: physical recce, remote recce by radio, and remote recce by UAV. Distributed orders were conducted in a centralized and decentralized manner. Data was collected through questionnaires, focus group discussion, and human factors observation. Results showed that participants liked the ability to digitally create reports, pictures, drawings, and overlays. They thought that the greatest advantage was the ease in which this information could be sent electronically to higher echelons and the ease in reproducing the information locally. The digital camera was considered a great asset because of the level of detail that could be captured. Participants, however, desired the additional ability to take pictures at night with night vision devices and thermal cameras. Also, they wanted a digital camera with greater zoom capability (e.g. x10). Participants preferred recce briefings to be conducted face to face. They explained that better understanding was achieved with a face to face meeting. However, if a briefing must be conducted remotely, participants’ preferred telepresence compared to remote by radio because like a face to face encounter, telepresence briefing allowed the participants to see each other’s faces and gauge understanding. Humansystems® Reconnaissance and Platoon Orders Information Page iii Participants also thought that it was always necessary to conduct a Commander’s physical recce of the objective because it increases the commander’s situational awareness of the enemy, objective, and terrain. This information allows the commander to change his plan as appropriate and determine assault positions, withdraw routes, fire base location, etc. By conducting a recce remotely by radio, participants believed that the commander had to place too much trust on the recce patrol to help the commander adjust the plan as appropriate. Participants found the UAV images useful but would like the orientation and the scale of the images added. Overall, participants preferred to have distributed orders conducted face to face because it allows individuals to view each other’s body language. It was also said to be easy to determine each other’s comprehension of the plan. Moreover, participants believed that gathering at one location increases the communication among sections, thereby increasing efficiency. By conducting distributed orders remotely, participants thought that time would be saved. The presentation of the orders took significantly less time over the radio. However, it was more difficult to receive feedback over the radios and to ensure comprehension of the orders, despite the fact that no significant difference was found across conditions regarding the level of comprehension. Participants were also concerned about the amount of radio traffic required. Participants found the telepresence to be a quick method of distributing orders, and it reduced the amount of movement required. They liked having the information stored on their wearable computers (Xybernauts) and being able to pass this information onto the troops. Participants found that not a lot of time was spent viewing the images of the other participants because of the amount of other information on their computer screens. In order to improve telepresence distributed orders, participants desired faster computers. Humansystems® Reconnaissance and Platoon Orders Information Page iv Sommaire La présente expérience nous a permis d’examiner la capacité qu’offre la technologie pour la communication aux échelons supérieurs de l’information saisie pendant des patrouilles de reconnaissance. Trois sections ont pour mission des patrouilles de reconnaissance quotidienne. Après les patrouilles, les chefs de section et le commandant du peloton participent à un briefing. Un jury composé de collègues du commandant et des chefs de section évalue à distance la communication de l’information qui est saisie, préparée et communiquée selon trois méthodes à complexité croissante (moyens manuels et de face à face, radio numérique, téléprésence numérique) – voir tableau 1). Tableau 1 : Conditions des patrouilles de reconnaissance des sections Manuel/en personne Radio numérique Téléprésence numérique Saisie de l’information Rapport de reconnaissance • Écrit à la main • Saisie numérique • Saisie numérique Dessins (vue latérale) • Dessinés à la main • Appareil numérique (images fixes) • Appareil numérique (images fixes et vidéo) • Dessins numériques • Dessins numériques • Appareil Polaroid Dessins (vue de dessus) • Dessinés à la main • Superposition Communication de l’information Méthode de communication • En personne • À distance – par radio • Téléprésence (webcam) À la suite du briefing de reconnaissance des sections, le commandant du peloton effectue une reconnaissance et distribue ses ordres. Les trois méthodes de reconnaissance suivantes ont servi à évaluer la reconnaissance du commandant : la reconnaissance physique (pratique actuelle dans les FC), la reconnaissance à distance, par radio, et la reconnaissance à distance par véhicule aérien télépiloté (VAT). Les ordres sont distribués dans un environnement de formation centralisée et dans deux environnements de formation décentralisée (par radio et par téléprésence). Nous avons recueilli les données au moyen de questionnaires, de discussions en groupe de consultation et d’observations des facteurs humains. Selon les résultats, les participants aiment la capacité de créer des rapports, des dessins, des photographies et des superpositions numériques. À leur avis, le plus grand avantage de cette méthode est la facilité avec laquelle l’information peut être communiquée par voie électronique aux échelons supérieurs, et reproduite sur les lieux. L’appareil photo numérique est considéré comme un outil très utile en raison de sa capacité de saisir les détails. Cependant, les participants désirent être en mesure de prendre des photos la nuit avec des dispositifs de vision nocturne et des caméras nocturnes, et veulent disposer d’appareils numériques à zoom plus puissant (p. ex., x 10). Humansystems® Reconnaissance and Platoon Orders Information Page v Les participants préfèrent des briefings exécutés en personne, cependant. À leur avis, cela facilite la compréhension. Dans le cas de briefings exécutés à distance, les participants préfèrent les briefings par téléprésence plutôt que par radio, car cela ressemble davantage à une réunion dans laquelle il est possible de voir les visages et de juger de la compréhension. Les participants croient qu’il est toujours nécessaire que le commandant exécute une reconnaissance physique de l’objectif, car cette méthode accroît chez lui la perception de la situation relativement à l’ennemi, à l’objectif et au terrain. Cette information permet au commandant de modifier son plan au besoin, de déterminer les positions d’assaut, les voies de retrait, l’emplacement des bases de feu, etc. Dans le cas de reconnaissances effectuées à distance, les participants sont d’avis que le commandant doit trop se fier à la patrouille de reconnaissance pour être en mesure de modifier son plan au besoin. Quant aux images saisies par VAT, les participants les considèrent utiles mais aimeraient voir s’ajouter aux images des indications d’orientation et d’échelle. En général, les participants préfèrent que les ordres soient distribués en personne, pour être en mesure de constater le langage corporel de l’autre. Il est également plus facile de déterminer de part et d’autre la compréhension du plan. Les participants croient aussi que le fait de se réunir dans un même endroit accroît la communication entre les sections et, par conséquent, l’efficacité. Les participants sont d’avis que la distribution des ordres à distance fait gagner du temps, car la communication par radio est considérablement plus rapide. Mais la rétroaction est plus difficilement établie par radio, ainsi que le sentiment que les ordres sont compris, malgré le fait que l’on n’a détecté aucune différence dans l’ensemble des conditions évaluées en ce qui concerne le niveau de compréhension. De plus, les participants se préoccupent de la quantité de trafic radio qui est générée. Les participants sont d’avis que le moyen de la téléprésence est une façon rapide de distribuer les ordres, et réduit la quantité de mouvements. Ils aiment avoir l’information disponible dans leur ordinateur vestimentaire (Xybernauts) et être en mesure de communiquer cette information à leurs troupes. Ils avouent ne pas mettre beaucoup de temps à visualiser les images des autres participants en raison de la quantité de renseignements affichés à l’écran de leur ordinateur. Des ordinateurs plus rapides amélioreraient le processus de distribution des ordres à distance. Humansystems® Reconnaissance and Platoon Orders Information Page vi Table of Contents ABSTRACT ......................................................................................................................................................I RESUME ......................................................................................................................................................... II EXECUTIVE SUMMARY ...........................................................................................................................III SOMMAIRE ................................................................................................................................................... V TABLE OF CONTENTS ............................................................................................................................ VII LIST OF TABLES.........................................................................................................................................IX LIST OF FIGURES........................................................................................................................................ X 1 BACKGROUND ..................................................................................................................................... 1 1.1 2 ABBREVIATIONS IN THIS REPORT ...................................................................................................... 3 SECTION RECCE ................................................................................................................................. 4 2.1 SECTION RECCE BACKGROUND ........................................................................................................ 4 2.2 AIM ................................................................................................................................................... 4 2.3 METHOD ........................................................................................................................................... 4 2.3.1 Overview...................................................................................................................................... 5 2.3.2 Materials...................................................................................................................................... 5 2.3.3 Participants ................................................................................................................................. 6 2.3.4 Experimental Conditions ............................................................................................................. 6 2.4 PROCEDURE ...................................................................................................................................... 9 2.5 DEPENDENT VARIABLES ................................................................................................................... 9 2.5.1 Rating Scales ............................................................................................................................. 10 2.6 RESULTS ......................................................................................................................................... 12 2.6.1 Section Recce Patrol: Objective Results.................................................................................... 12 2.6.2 Section Recce Patrol: Jury Information Task Questionnaire .................................................... 15 2.6.3 Section Recce Patrol: Information Transfer Exit Questionnaire............................................... 24 3 COMMANDER’S RECCE .................................................................................................................. 27 3.1 COMMANDER’S RECCE BACKGROUND ............................................................................................ 27 3.2 AIM ................................................................................................................................................. 28 3.3 METHOD ......................................................................................................................................... 28 3.3.1 Overview.................................................................................................................................... 28 3.3.2 Materials.................................................................................................................................... 29 3.3.3 Participants ............................................................................................................................... 29 3.3.4 Experimental Conditions: Physical, Radio, UAV Video ............................................................ 29 3.4 PROCEDURE .................................................................................................................................... 29 3.5 DEPENDENT VARIABLES ................................................................................................................. 30 3.5.1 Rating Scales ............................................................................................................................. 30 3.6 RESULTS ......................................................................................................................................... 30 3.6.1 Commander’s Recce: Update Task Questionnaire ................................................................... 30 3.6.2 Commander’s Recce: Exit Questionnaire.................................................................................. 32 Humansystems® Reconnaissance and Platoon Orders Information Page vii 4 DISTRIBUTED ORDERS ................................................................................................................... 35 4.1 DISTRIBUTED ORDERS BACKGROUND............................................................................................. 35 4.2 AIM ................................................................................................................................................. 36 4.3 METHOD ......................................................................................................................................... 36 4.3.1 Overview.................................................................................................................................... 36 4.3.2 Materials.................................................................................................................................... 36 4.3.3 Participants ............................................................................................................................... 37 4.3.4 Experimental Conditions: Face to Face, Radio, and Telepresence........................................... 37 4.4 PROCEDURE .................................................................................................................................... 38 4.5 DEPENDENT VARIABLES ................................................................................................................. 38 4.5.1 Rating Scales ............................................................................................................................. 39 4.6 RESULTS ......................................................................................................................................... 39 4.6.1 Distributed Orders: Objective Results....................................................................................... 39 4.6.2 Distributed Orders: Task Questionnaire .................................................................................. 39 4.6.3 Distributed Orders: Exit Questionnaire .................................................................................... 48 4.6.4 Distributed Orders: Focus Group Discussion ........................................................................... 51 5 DISCUSSION ........................................................................................................................................ 52 6 REFERENCES...................................................................................................................................... 55 ANNEX A: TRIAL MATERIALS ............................................................................................................. A-1 ANNEX B: JURY INFORMATION TASK QUESTIONNAIRE ........................................................... B-1 ANNEX C: RECCE INFORMATION EXIT TRANSFER ..................................................................... C-1 ANNEX D: COMMANDER’S RECCE UPDATE TASK QUESTIONNAIRE..................................... D-1 ANNEX E: COMMANDER’S RECCE EXIT QUESTIONNAIRE........................................................ E-1 ANNEX F: ORDERS BRIEFING – PROVIDER..................................................................................... F-1 ANNEX G: ORDERS BRIEFING – RECEIVERS ..................................................................................G-1 ANNEX H: ORDERS COMPREHENSION WITH MAP.......................................................................H-1 ANNEX I: TEAMWORK ............................................................................................................................ I-1 ANNEX J: NASA TLX WORKLOAD .......................................................................................................J-1 ANNEX K: DISTRIBUTED ORDERS EXIT QUESTIONNAIRE ........................................................K-1 Humansystems® Reconnaissance and Platoon Orders Information Page viii List of Tables TABLE 1: SECTION RECCE PATROL CONDITIONS ............................................................................................... III TABLEAU 1 : CONDITIONS DES PATROUILLES DE RECONNAISSANCE DES SECTIONS ............................................ V TABLE 1: RECCE INFORMATION TRANSFER CONDITIONS..................................................................................... 5 TABLE 2: AMOUNT OF TIME REQUIRED TO COMPLETE RECCE INFORMATION TRANSFER ................................... 13 TABLE 3: AVERAGE SIZE OF DIGITAL INFORMATION SENT IN THE DIGITAL/RADIO AND DIGITAL/TELEPRESENCE RECCE TRANSFER ............................................................................................ 14 TABLE 4: NUMBER OF ITEMS USED PER CONDITION .......................................................................................... 15 TABLE 5: PARTICIPANT ASSESSMENT OF THE QUALITY OF INITIAL INFORMATION PROVIDED............................ 18 TABLE 6: PARTICIPANT ASSESSMENT OF THE QUALITY OF INITIAL INFORMATION PROVIDED............................ 32 TABLE 7: TIME REQUIRED TO PRESENT ORDERS BRIEFING ................................................................................ 39 TABLE 8: SCORING METHOD OF THE ORDERS COMPREHENSION QUESTIONNAIRE ............................................ 48 Humansystems® Reconnaissance and Platoon Orders Information Page ix List of Figures FIGURE 1: FACE TO FACE PATROL BRIEFING ....................................................................................................... 6 FIGURE 2: PLATOON COMMANDER RECEIVING ORDERS REMOTELY .................................................................... 7 FIGURE 3: JURY MEMBERS VIEWING RECCE INFORMATION ................................................................................. 7 FIGURE 4: JURY ROOM SET-UP ............................................................................................................................ 8 FIGURE 5: PLATOON COMMANDER VIEWING A XYBERNAUT DURING THE DIGITAL 2 CONDITION ....................... 8 FIGURE 6: PLATOON COMMANDER'S SCREEN DURING THE TELEPRESENCE CONDITION ....................................... 9 FIGURE 7: STANDARD RATING SCALE ............................................................................................................... 10 FIGURE 8: INFORMATION UTILITY RATING SCALES ........................................................................................... 11 FIGURE 9: AGREEMENT SCALE ......................................................................................................................... 11 FIGURE 10: TIME TO COMPLETE RECCE INFORMATION TRANSFER..................................................................... 12 FIGURE 11: AVERAGE VOLUME OF RECCE INFORMATION TRANSFER PACKAGE................................................. 14 FIGURE 12: OVERALL PARTICIPANT ACCEPTABILITY OF CONDITIONS FOR INFORMATION TRANSFER ................ 16 FIGURE 13: DEGREE OF PARTICIPANT ACCEPTABILITY OF TEXT DATA PROVIDED ............................................. 19 FIGURE 14: DEGREE OF PARTICIPANT ACCEPTABILITY OF SIDE VIEW INFORMATION PROVIDED ........................ 20 FIGURE 15: DEGREE OF PARTICIPANT ACCEPTABILITY OF OVERHEAD VIEW INFORMATION PROVIDED ............. 21 FIGURE 16: DEGREE OF PARTICIPANT ACCEPTABILITY OF AURAL INFORMATION PROVIDED ............................. 22 FIGURE 17: TRADITIONAL COMMANDER’S RECONNAISSANCE TECHNIQUES ..................................................... 27 FIGURE 18: REMOTE COMMANDER’S RECONNAISSANCE TECHNIQUES – RECCE TEAMS ................................... 28 FIGURE 19: REMOTE COMMANDER’S RECONNAISSANCE TECHNIQUES –UAVS ................................................. 28 FIGURE 20: OVERALL PARTICIPANT ACCEPTABILITY OF CONDITIONS FOR INFORMATION TRANSFER ................ 31 FIGURE 21: TRADITIONAL COMMANDER’S ORDERS BRIEFING TECHNIQUES ...................................................... 35 FIGURE 22: REMOTE COMMANDER’S BRIEFING TECHNIQUES ............................................................................ 36 FIGURE 23: DEGREE OF PARTICIPANT ACCEPTABILITY RATING OF ORDERS BRIEFING - PROVIDER .................... 40 FIGURE 24: DEGREE OF PARTICIPANT ACCEPTABILITY OF ORDERS BRIEFING – RECEIVERS (QUESTIONS 1-9) ... 41 FIGURE 25: DEGREE OF PARTICIPANT ACCEPTABILITY OF ORDERS BRIEFINGS - RECEIVERS (QUESTIONS 10-17) ................................................................................................................................................................ 42 FIGURE 26: COMPARISON OF PROVIDER AND RECEIVER FOR ORDERS BRIEFING .............................................. 44 FIGURE 27: TEAMWORK QUESTIONNAIRE - SECTION A.................................................................................... 45 FIGURE 28: TEAMWORK QUESTIONNAIRE - SECTION B .................................................................................... 46 FIGURE 29: WORKLOAD - NASA TLX............................................................................................................. 47 FIGURE 30: ORDERS COMPREHENSION SCORES ................................................................................................ 48 FIGURE 31: DISTRIBUTED ORDERS EXIT QUESTIONNAIRE (QUESTIONS 1-9) .................................................... 49 FIGURE 32: DISTRIBUTED ORDERS EXIT QUESTIONNAIRE (QUESTIONS 10-17) ................................................ 50 Humansystems® Reconnaissance and Platoon Orders Information Page x 1 Background The purpose of the Soldier Information Requirement – Technical Demonstrator (SIREQ – TD) Project is to investigate the effects of enhancing information-related capabilities in dismounted infantry operations (Tack, 2000). For each information enhancement capability the goal of the project was to determine the following: • • • Utility for dismounted infantry operations Usability of different modalities Operational impact on mission effectiveness Defence Research and Development Canada (Toronto) has been examining the benefits and operational impact of providing additional information at the dismounted infantry section and platoon level through a variety of section and platoon level studies at Fort Benning, Georgia. The usefulness of providing complex digital information at the platoon and section level was shown to be positive in a previous study conducted in support of the Soldier Information Requirements Technology Demonstration (SIREQ-TD) project -Reconnaissance Information Transfer in Urban Operations (2004). It was found that in order to be effective, digital information (pictures, video, virtual models) needed to be at an acceptable level of accuracy and resolution. The previous study identified the need to investigate the efficacy of using low, medium, and high resolution digital images. As well, the ease of digital image capture, editing, and transmission of the captured information needed to be investigated at the platoon level. This preliminary study pushed digital information to the sections and platoons. If sections and platoons are to become sources of information, the study recommended that limitations of the current technologies needed to be further understood. This preliminary investigation also demonstrated support for using Unattended Aerial Vehicles (UAV’s) at the platoon level for Military Operations in Urban Terrain (MOUT). Further studies were recommended to investigate the effectiveness of using UAV’s for non-urban missions and to confirm the utility of UAV’s for MOUT missions. Information technology can create information management problems for commanders and staff. A large amount of information is now available such that information overload becomes a reality unless controls are implemented to control the quality and quantity of information. Quality is a subjective term for which each leader will have his or her own definition, it does however imply that it proves useful to the user and satisfies some stated or implied need. Providing leaders with volumes of data that do not impact current or foreseeable operations is inappropriate. Quantity of information implies that information can be measured for magnitude, size, amount, etc. Text messages are typically dozens of kilobytes in size (if that) while streaming video is usually megabytes in size. There are physical limits to wireless network band widths so that large files impact image flow and thus situational awareness across the network. While it is fairly easy to quantify and characterize computer mediated information, it is more difficult to quantify information size in verbal communications. Information in a military environment can be examined in terms of information modality, i.e. text, verbal, video, tactile, etc. Information can also be examined in terms of medium of communication, i.e., face to face (briefings, orders groups, direct liaison, sand table models, Humansystems® Reconnaissance and Platoon Orders Information Page 1 etc.), remote (radio, computer images and text), or telepresence (webcams, computer images and text) The thrust of information technology is in the areas of radio and data communication, and computer–mediated communication. Technology now exists to provide leaders at all levels with near real time video imagery, weather updates, situation reports, personnel status reports, satellite imagery, etc. The question is what information and how much information is needed at the Platoon Commander (Pl Comd), Section Commander (Sect Comd) and Soldier level. Information could be examined in terms of a number of characteristics. The SIREQ Project used the following criteria when evaluating information requirements: • • • • • • • • • Importance - Without this information could you complete this task? Complexity - How complex was the information? Timeliness - How acceptable was the timeliness of this information for the task? Difficulty - How difficult was it to use the information to complete the task? Retention - For how long was this information useful? Update frequency - How frequently do you update this information? Frequency of use - How often do you use this information? Accuracy - How acceptable is the accuracy of this information for the task? Time pressure - What time pressure did you feel when acquiring, sending, or receiving this information? Thus, the usefulness of information and volume of information manageable differs as the leader progresses through the operational planning, rehearsal, and execution stages. The emphasis on what information and how much is desirable varies with each different leader, combat operation, and phase of operation. For example, during a detailed section reconnaissance (the Canadian Land Force universally utilizes the term recce to describe reconnaissance) of the objective, the team observes the objective and records hand written notes and sketches of the scene. Occasionally, film photographs are collected but these must be carried back to a recce briefing to be useful. These in-service recce recording methods offer limited benefits when recce data must be reported remotely. Alternative recce recording methods, which offer digital information capture and greater stand-off from the recce objective, may reduce the time required for a detailed recce and may provide the Pl Comd with more information with which to develop a better plan. The in-service method for patrol briefing is a centralized method of conducting the briefing face-to-face. The time for the platoon to move into a central Objective Rendezvous (ORV) to conduct this briefing is not tactically inconsiderable. The capability to conduct briefings in a decentralized formation over radio or by telepresence could reduce the risk of detection by the enemy and greatly speed up the platoon’s readiness to assault the objective. Today in the CF, a commander’s recce is similar to the section recce. That is to say, prior to assaulting an objective, the Pl Comd will move forward to one or more positions on the ground where the objective can be observed and the situation assessed. The Pl Comd might confirm the sketches he received from a previous section recce or he may create his own sketches while he is performing his recce or when he returns to the ORV. The information acquired from the commander’s recce will be used by the Pl Comd to develop his plan of assault. This process, however, introduces considerable delays in initiating the assault and has the potential for exposing the platoon to enemy detection. Remote observation of the objective, on the other hand, may Humansystems® Reconnaissance and Platoon Orders Information Page 2 reduce or eliminate the need for the commander’s recce, thereby reducing the time required for the Pl Comd to produce his plan and lessening the risk of enemy detection. Following the commander’s recce and the development of an assault plan, the Pl Comd will organize the platoon in an all-round defence at an ORV where he will brief the Section and Weapons Detachment (Det) commander face-to-face. The Section and Weapons Det Comds will then brief their troops, usually only one or two participants at a time. Once briefed, the Sections and the Weapons Det will maneuver to their respective lines of departure. Collectively, the movement time of moving the platoon into a central ORV and then re-deploying the Sections and Weapons Det, prior to assault, is not tactically inconsiderable. For instance, the process of moving the platoon into an ORV and then briefing all members increases the risk of being detected by the enemy. The capability to provide distributed orders briefings to small units tactically deployed in a decentralized formation might reduce the risk of detection by the enemy and, moreover, greatly speed up the platoon’s readiness to assault the objective. On the other hand, decentralized briefings may result in a reduction in mission orders comprehension. The following study, therefore, investigates a variety of information capture and transfer techniques on section recce, commander recce, and distributed order practices in order to assess whether digital technology enhances participants’ competencies in these areas compared to current CF practices. To maintain clarity throughout the report, each of these practices is treated as a separate investigation. The report is, thus, broken into 3 stages, which include the aim, method, and results for the section recce, commander recce, and distributed orders. Following the results, there will be an integrated discussion regarding the impact of the various information capture and transfer techniques on section recce, commander recce, and distributed order practices. 1.1 Abbreviations in this Report Terminology Abbreviation Canadian Forces CF Weapons Detachment Det Kilobytes KB Local Area Network LAN Military Operations in Urban Terrain MOUT NASA Task Load Index NASA TLX Non-Commissioned Officer NCO Objective Rendezvous ORV Platoon Commander Pl Comd Reconnaissance recce Section Commander Sect Comd Soldier Information Requirements Technology Demonstration SIREQ-TD Unattended Aerial Vehicle UAV Humansystems® Reconnaissance and Platoon Orders Information Page 3 2 Section Recce This section of the report describes the background, aims, method and results for the impact of using different types and levels of information for section recce performance. 2.1 Section Recce Background Traditionally dismounted personnel conduct reconnaissance missions using a variety of stand alone data capture systems (Polaroid cameras, video cameras, etc.) Images and information is obtained and the information is forwarded when the recce party returns to friendly lines. It should be noted that radios are also used to send time sensitive critical verbal information if required. Concern has been raised that this approach consumes large amounts of time and raises the risk that the information may be lost if the recce party is discovered during its return to friendly lines. Technology now exists to capture and send large amounts of information of detection. In order to see if technology can improve the quality of information captured and the speed of reconnaissance missions a number of novel approaches have been proposed. One approach is to employ digital image capture systems (digital cameras, digital video cameras, UAVs, etc.) While these tools may capture large amounts of information, the speed of transfer is currently limited by the fact that face to face debriefing is the only way information is transferred. Rather than conducting the in-service face to face debrief it has been proposed to conduct recce reporting wirelessly. Information captured can be sent remotely and the verbal reporting can be conducted by radio or by web-style net meetings 2.2 Aim The following aims were pursued in this stage of the experiment: • Evaluate the utility and usability of digitally enhanced means of capturing recce information. • Evaluate the utility and usability of digitally enhanced means of preparing recce report information. • Evaluate the utility and usability of different levels of source information (richness) for intelligence assessment. • Evaluate the utility and usability of digitally enhanced means of transferring recce report information. • Identify the interface design issues associated with each information exchange modality and the design of the computer interface. 2.3 Method This section provides an overview of the experimental method and explains the approach and data collection. Humansystems® Reconnaissance and Platoon Orders Information Page 4 2.3.1 Overview A nine-day field trial was undertaken at Fort Benning, Georgia over the period of 19 October to 19 November 2003 in order to assess different levels of recce information capturing and transferring. Fifteen (n = 15) regular force infantry participants participated in the recce information capture and transfer study. Each section was given a recce mission at the start of the day and the sub-units were required to manoeuvre to their objective and conduct a point recce. Tools were provided to the section commanders for data capture and data entry purposes. Upon completion of information gathering activities, the section commanders were required to build a standard recce report and then brief their platoon commander on the results of the recce. Participants were divided into three groups of leadership. They were required to complete a total of nine recce patrols; three for each mission condition (see Table 1) below. Table 1: Recce information transfer conditions Hand/Face to Face Digital/Radio Digital /Telepresence Information Capture Preparing Recce Report Hand Written Entered Digitally Entered Digitally Side View Drawings Hand Drawn Digital Cameras (still pictures) Digital Camera (still pictures & video) Digitally Drawn Digitally Drawn Polaroid Camera Overhead View Drawings Hand Drawn Overlays Information Transfer Information Transfer Modality Face to face Remotely by Radio Telepresence (web cameras) While one group was completing the three mission conditions, the other two groups independently assessed the information captured and transferred. Human factors observers were assigned to work with the participants for the purposes of data collection and focus group discussions. 2.3.2 Materials The materials needed for the recce information capture and transfer study included a Field Message Pad, Polaroid Spectra 1200si Instant Camera, Cyber-shot 5.0 Megapixel Digital Still Camera, Sony Micro MV Video Camera, Fire-I Colour Digital Camera, Xybernaut MA V Wearable Computer, Microsoft Net Meeting, Digital Patrol Report, Kenwood TK-280 Handheld Humansystems® Reconnaissance and Platoon Orders Information Page 5 Radio, i-Visit, and NetMeeting.1 Each condition required a different combination of these. Section 2.2.4 provides more detail. 2.3.3 Participants Fifteen (n = 15) regular force infantry participants participated in the recce information capture and transfer study. The average age was 32.0 ± 5.6. The ranks of the participants were as follows: three Officers, six Sergeants, five Master Corporals, and one Corporal. On average, they had 122 ± 77 months of regular military service. Only three of the participants had not been on a tour. 2.3.4 Experimental Conditions To evaluate the impact of digital enhancement for capturing, preparing and transferring three conditions were examined in this experiment: Hand/Face to Face, Digital/Radio, and Digital/Telepresence. Below is a detailed description of each experimental condition and the equipment used. Also, in the Digital/Radio and Digital/Telepresence conditions the participants used an assigned input device from the input device experiment that was running concurrently. The input devices included track point, soft keyboard, hard keyboard, voice input, and stylus. A detailed description of these devices can be found in the Input Device Investigation for Future Dismounted Soldier Computer Systems (Bos & Tack, 2004). a) Hand/Face to Face In the Hand/Face to Face condition the sections leaders used a field message pad and a Polaroid camera to record their recce information. Following this, section leaders briefed the Platoon Commander face to face (see Figure 1). This face to face interaction was video taped and fed live to a separate room for the jury to view and evaluate the information transfer. After each section leader’s briefing any side or overhead view drawings, hand written text, and photographs were shown to the jury members. Figure 1: Face to face patrol briefing 1 For a full description of these please refer to Annex A. Humansystems® Reconnaissance and Platoon Orders Information Page 6 b) Digital/Radio In the Digital/Radio condition, the section leaders were given a digital camera (cyber-shot or micro MV) to take pictures as required during their recce. The section leaders and the platoon commander each used a Xybernaut wearable computer. The digital pictures were downloaded on to the Xybernaut computer. The section leaders entered text information for their patrol report into a proforma. Also, the section leaders were able to make digital sketches (side view and overhead views) as required on the Xybernaut (portable computer) using the drawing tools and white board function in MSN Net Meeting. Each of the three section leaders presented their recce information individually to the platoon commander. Each section leader was located in a different tent than the platoon commander. The digital pictures, patrol report, and drawings were transferred through a network from the section leader to the platoon commander and the jury. The section leaders and the platoon commander were able to view the digital information on a Xybernaut (see Figure 2) and the jury viewed the digital information on desktop computers in a separate room (see Figure 3 and Figure 4). Internet Explorer, an Internet browser, was used as the viewer of the digital information. The section leader and the platoon commander verbally communicated over Kenwood TK-280 radios. The radio communication was presented over speakers to the jury in the separate room. Figure 2: Platoon commander receiving orders remotely Figure 3: Jury members viewing recce information Humansystems® Reconnaissance and Platoon Orders Information Page 7 Figure 4: Jury room set-up c) Digital/Telepresence In the Digital/Telepresence condition, the section leaders and the platoon commander were given the same equipment and software to perform their recce and briefing as in the Digital/Radio condition. This equipment included a digital camera and a Xybernaut portable computer. The software included MSN Net Meeting, Internet Explorer, and the digital patrol report. Also during the briefings the section leaders and the platoon commander were located in separate tents. In addition, this condition used Fire-i web cameras during the briefing (telepresence). The web cameras allowed the section leader and the platoon commander to see each other even though they were in different locations (see Figure 5). In order to display the Fire-i camera images on the Xybernauts and allow interaction between the participants, i-Visit software was used. The jury was able to view the platoon commander’s Xybernaut screen during each briefing. (see Figure 6). Figure 5: Platoon commander viewing a Xybernaut during the Digital 2 condition Humansystems® Reconnaissance and Platoon Orders Information Page 8 Figure 6: Platoon commander's screen during the telepresence condition 2.4 Procedure A Platoon was required to conduct three independent section-size recce patrols each morning for a total of nine days. Following the recce patrols the three section leaders and the platoon commander collocated and conducted recce briefings. Three different methods of capturing, preparing, and transferring this information with enhanced digital capability (in-service, Digital/Radio, and Digital (with transparency)/Telepresence) were utilized during the recce patrols and briefings. These methods were evaluated by a jury of their peers watching the transfer of information from a remote location. The jury consisted of eight to ten regular force infantry NCOs and Officers that were not involved in that day’s mission. Following the patrol reports, the platoon commander of the mission used the recce information for a subsequent platoon assault on one of the three recce objectives. 2.5 Dependent Variables Quantitative measures for the recce information capture and transfer study included the following: the time to complete recce information transfer, volume of physical information transferred, and average number of attachments utilized. Human factors tests included further subjective data and experimenter observations. For the Jury Information Task Questionnaire (see Annex B), jury participants viewed the interaction and the exchange of information between the three section commanders and the platoon commanders, and assessed this in a number of ways. First, they assessed the overall acceptability of information Humansystems® Reconnaissance and Platoon Orders Information Page 9 capture and transfer in each condition. Following this, they assessed the quality of information, which was measured according to importance, complexity, timeliness, difficulty, retention, update frequency, frequency of use, accuracy, and time pressure. Jury participants then assessed the acceptability of the text data, the side view information, the overhead view information, and the aural data captured and transferred by each method. In total, each jury member filled out three Jury Information Task Questionnaires for each of the three conditions (for a total of 9) based on different section leaders and platoon commanders information transfer. At the end of the trial, all of the jury participants filled out an Exit Questionnaire (see Annex C), evaluating the information transfer. They assessed advantages and disadvantages of the following: text data written by hand versus on a computer; side-view draws/photo data drawn by hand or on a computer or using a digital camera or Polaroid camera; overhead view drawings versus photo data; verbal briefings being face to face, remote by radio or video conferencing. Participants also participated in a guided focus group discussion. 2.5.1 Rating Scales Figure 7, Figure 8, and Figure 9 are the scales participants used in the questionnaires. Figure 7: Standard rating scale Humansystems® Reconnaissance and Platoon Orders Information Page 10 Figure 8: Information utility rating scales Figure 9: Agreement scale Humansystems® Reconnaissance and Platoon Orders Information Page 11 2.6 Results The following results include first the quantitative measures followed by the qualitative measures and then the responses from the guided focus group. 2.6.1 Section Recce Patrol: Objective Results 2.6.1.1 Time to Complete Recce Information Transfer The time to present the section recce information to the platoon commander was recorded. As depicted in Figure 10, the times varied between information transfer methods, and varied from an average low of 7.25 minutes for the Hand/Face to Face condition to a high of 12.25 minutes for the Digital /Telepresence condition. Recce Inf ormation Transf er Time to Complete Results Mean; Box: Mean±SE; Whisker: Mean±SD 18 16 14 Time (Minutes) 12 10 8 6 4 2 0 Hand/Face to Face Digital/Telepesence Digital/Radio Mean Mean±SE Mean±SD Figure 10: Time to complete recce information transfer These timings do not include the time to prepare the recce report or travel time that would be required for the platoon to be centralized for the Face to Face condition. Due to technical problems the time to transfer section recce information for two of the telepresence missions was not captured. The number of mission’s captured and summary information is detailed in Table 2. Humansystems® Reconnaissance and Platoon Orders Information Page 12 Table 2: Amount of time required to complete recce information transfer Average (min.) Standard Deviation (±min.) Maximum (min.) Minimum (min.) Number (n) Hand/Face to Face 7 Digital/Radio 10.25 Digital/Telepresence 12.25 2 3.25 5 10.25 14.75 20 4.75 4.25 6 9 9 7 Note: two telepresence recce information transfer mission were not recorded A statistical analysis was not performed comparing this data because of the low sample size. The Hand/Face to Face condition for forwarding a recce report required less time to complete than both the Digital/Radio and Digital/Telepresence conditions. Although the Digital/Telepresence condition required almost double the time to complete the same recce debriefing, it should be noted that the participants were not experts on the software used in this condition and that the software used did have some stability issues, which required outside intervention to correct. Participants and experimenter observers believed that given more user experience, the time to complete telepresence recce reporting will lessen in the future. 2.6.1.2 Volume of Physical Information Transferred The volume of physical recce information transferred (pictures, sketches, videos, etc.) was also recorded. The average volume varied between a low of 1.6 Megabytes for the Digital/Radio condition to a high of 3.6 Megabytes for the Digital/Telepresence condition (Figure 11 and Table 3). The approximate estimate for file size of Polaroid photo transferred to a digital format for Hand/Face to Face was 500 kilobytes (KB) and on average 4 photos were used (SD=1.9) per Hand/Face to Face recce report. The mean file size of the digital photos used in the Digital/Radio and Digital/Telepresence conditions was 203.8 KB (SD=279.1KB, max=1501KB, min=58KB); and on average 6.4 photos were used (SD=2.7) for the Digital/Radio recce report and on average 4.5 photos were used (SD=3.2) for the Digital/Telepresence recce report. The mean file size of digital video used in the Digital/Telepresence condition was 1824.7 KB (SD=1230.4KB, max=5383KB, min=129KB); and on average 2 videos were used (SD=1.4) for the Digital/Telepresence recce report. Humansystems® Reconnaissance and Platoon Orders Information Page 13 Recce Inf ormation Transf er Av erage Package Size Results Mean; Box: Mean±SE; Whisker: Mean±SD 7000 6000 Size (KB) 5000 4000 3000 2000 1000 0 Hand/Face to Face Mean Mean±SE Mean±SD Digial/Telepresence Digital/Radio Figure 11: Average volume of recce information transfer package The estimation of the volume of information that was transferred may indicate that the Digital/Telepresence condition involved almost twice the amount of information than both the Hand/Face to Face and Digital/Radio conditions. The large difference can be attributed to the use, on average, of two video clips per Digital/Telepresence condition. Table 3: Average size of digital information sent in the Digital/Radio and Digital/Telepresence Recce Transfer Mean (KB) Standard Deviation (±KB) Maximum (KB) Minimum (KB) Number (n) Digital Photos 203.8 279.1 1501 Digital Video 1824.7 1230.4 5383 58 96 129 24 The utility of using file size with the amount of information is debateable. Information to the user is defined with respect to the user’s knowledge and goals, so different users will take away different amounts of information from the same materials. Also, the size of the files depends on the way images are coded and compressed by software, making the comparison between formats difficult. The data presented above was included to give the reader an indication of the size of the files transmitted during the study and thus the operational impact on wireless network requirements. Humansystems® Reconnaissance and Platoon Orders Information Page 14 2.6.1.3 Average Number of Attachments Used The average number of photos, sketches, videos, etc. used in the different transfer conditions was also recorded. The average number varied between a low of 6.0 items for the Hand/Face to Face condition to a high of 7.8 items for the Digital /Telepresence condition (see Table 4). Table 4: Number of items used per condition Average (n) Hand/Face to Face 6.0 Digital/Radio 7.8 Digital/Telepresence 6.6 1.9 2.6 3.6 9 11 13 2 4 3 9 9 9 Standard Deviation (±n) Maximum (n) Minimum (n) Number (n) Note: number of items included photos, video, maps and/or sketches As seen in Table 4, the average number of attachments used did not vary much across conditions. 2.6.2 Section Recce Patrol: Jury Information Task Questionnaire Each jury member filled out a minimum of three recce Jury Information Task Questionnaires for each of the three conditions. Jury member’s data for each condition was averaged for all criteria. Missing data points were replaced with means. The following areas were explored for information captured and transferred across conditions: • Overall acceptability • Quality of information provided • Acceptability of text data provided • Acceptability of side-view information provided • Acceptability of overhead view information provided • Acceptability of aural information provided 2.6.2.1 Overall Acceptability of Information Transfer This section of the questionnaire asked for overall ratings regarding the method of information transfer. The responses are based on the 7-point acceptability scale. For all three conditions, the user acceptance ratings were between ‘Barely Acceptable’ and ‘Reasonably Acceptable’. Generally, the Hand/Face to Face condition was rated more acceptable than the two digital conditions. The Digital/Radio condition was, in general, rated the least acceptable. The results are illustrated in Figure 12. Humansystems® Reconnaissance and Platoon Orders Information Page 15 HF>DR HF>DR HF>DR HF>DR Clarification Time to comprehend Effort to comprehend Ease of using info Completely Acceptable HF>DR Recce Inf ormation Transf er Task Questionnaire Results Vertical bars denote 0.95 conf idence interv als Reasonably Acceptable Barely Acceptable Borderline Barely Unacceptable Reasonably Unacceptable Trust in digital info transfer Reducing cognitive workload Detailed raid execution General mission planning Global situational awaress Enemy situation al aware nes s Supporting terrain awareness Disseminating info Time to recieve info Detail of info received Hand/Face to Face (HF) Digital/Radio (DR) Digital/T elepresence (DT ) Amount of info received Completely Unacceptable Figure 12: Overall participant acceptability of conditions for information transfer Across all of the task questions (15), no significant difference was found across the three conditions (Hand/Face to Face, Digital/Radio, Digital /Telepresence) of information transfer. A repeated-measures ANOVA was conducted for each task assessment criteria and significant differences were found between the Hand/Face to Face condition and the Digital/Radio condition. The former was found to be significantly more acceptable than the latter for the following criteria: amount of recce information received (F(2, 26)=3.458, p=.0466), opportunity to gain clarification (F(2, 26)=5.615, p=.009), time required to comprehend information (F(2, 26)=4.961, p=.0149), effort required to comprehend information (F(2, 26)=4.901, p=.0156), and effort/ease of using & or manipulating recce information for planning (F(2, 26)=4.0837, p=.0287). The results suggest that face to face briefings (Hand/Face to Face condition) were more acceptable than the remote radio briefings (Digital/Radio condition) for passing on explanations of the recce information transferred. Face to face briefings permitted greater information to be passed as it allowed the recce detachment commander to fill in subtle details that would not be passed via radio. The Hand/Face to Face condition allowed the platoon commander to obtain more clarification on the information sent, i.e. exact views on directions of photos taken, scale, landmarks, etc. Remote briefings by radio took longer to comprehend and required more individual effort to comprehend. Face to face information could be used more easily than remote radio-briefed information. Humansystems® Reconnaissance and Platoon Orders Information Page 16 The acceptability for the time to receive recce information was not significantly different across conditions. It is interesting to note that while the Hand/Face to Face condition took much longer than the other two conditions (see 2.6.1), the participants rated this approach as more acceptable for the length of time required to receive information than the digitally mediated conditions (Digital/Radio and Digital /Telepresence). It may be possible that the participants recognized the need for more clarification and detail in the report, and thus more time was required. The results for the Digital /Telepresence condition suggest that telepresence helped mitigate some of the negatives of the remote radio briefing. Except for trust in information transfer, telepresence recce information transfer was rated more acceptable than radio mediated information transfer. 2.6.2.2 Quality of Initial Information Provided The quality of the initial information provided was assessed according to its importance, complexity, timeliness, difficulty, retention, update frequency, frequency of use, accuracy, and time pressure. The average results for each condition are presented in Table 5. The importance of the information was rated between ‘can not complete this task without this information’ and ‘can complete the task with some difficulty without this information’ for all three conditions. The complexity of the information was rated between ‘low-medium’ and ‘medium’ for all three conditions. Participants rated the timeliness of the information between ‘borderline’ and ‘acceptable’ for all three conditions. They rated the difficulty to use the information between ‘borderline’ and ‘somewhat easy to use’ for all three conditions. The retention, or how long the information was useful, was rated between ‘a few minutes’ and ‘a few hours’ for all three conditions. Participants rated the update frequency of the information between ‘sometimes’ and ‘often’ for all three conditions. They rated the frequency of use of the information between ‘sometimes’ and ‘often’ for all three conditions. Participants rated the accuracy of the information as ‘acceptable’ for all three conditions. They rated the time pressure they feel when acquiring, sending or receiving this information between ‘busy’ and ‘moderate activity’ for all three conditions. A Friedman ANOVA was conducted for each criterion and the following significant differences were found. Humansystems® Reconnaissance and Platoon Orders Information Page 17 Table 5: Participant assessment of the quality of initial information provided Question Hand/Face to Face (HF) Digital/Radio (DR) Digital/Telepresence (DT) Hand/Face to Face (HF) Digital/Radio (DR) Digital/Telepresence (DT) Sig. Diff. p≤0.05 Mean SD Mean SD Mean SD Importance: Without this information I can complete this task. 2.8 0.8 2.8 0.7 2.7 0.6 Complexity: How complex is the information? 2.4 0.8 2.8 0.8 2.8 0.8 Timeliness: How acceptable is the timeliness of this information for the task? 3.8 0.4 3.8 0.6 3.8 0.7 Difficulty: How difficult is it to use the information to complete the task? 4.1 0.3 3.7 0.6 3.7 0.8 Retention: For how long is this information useful? 3.0 0.4 2.8 0.3 3.0 0.5 Update Frequency: How frequently would you wish to update this information? 2.2 0.6 1.8 0.6 1.9 0.5 Frequency of Use: How often do you use this information? 2.1 0.7 1.9 0.7 2.2 0.8 Accuracy: How acceptable is the accuracy of this information for the task? 4.0 0.2 3.8 0.5 4.0 0.4 HF, DT>DR Time Pressure: What time pressure do you feel when acquiring, sending or receiving this information? 3.7 0.6 3.3 0.9 3.4 0.8 HF>DR,DT HF<DR,DT HF>DR,DT HF>DR The Hand/Face to Face condition was rated significantly less complex than the Digital/Radio and Digital/Telepresence conditions (Chi Sqr. (N=16, df=2) = 11.49, p<0.00). This suggests that significantly more complex information is transferred with the Digital/Radio and Digital/Telepresence conditions compared to the in-service method (Hand/Face to Face condition). This complex information is also more difficult to use. Results showed that the Hand/Face to Face condition was rated significantly less difficult to use the information provided than the Digital/Radio and Digital Two conditions (Chi Sqr. (N=16, df=2) = 8.55, p<0.01). The participants also believed that face to face briefings required less referral to notes than the digitally mediated methods. The Hand/Face to Face condition was rated significantly lower than the Digital/Radio condition regarding the need to be updated frequently (Chi Sqr. (N=16, df=2) = 8.49, p<0.01). The participants believed that information provided in a face to face briefing did not have to be updated frequently compared to the digital methods. Information provided by observers on the ground contained up to date changes in vegetation, enemy positions, patrol patterns etc., whereas digital images could be days if not weeks or months old. It should be noted that the impact of having to return to base was not included in this evaluation. In reality, recce patrols would have had to spend hours, if not days, returning to friendly lines to get this information to the platoon Humansystems® Reconnaissance and Platoon Orders Information Page 18 commander. Thus, digitally transferred information could be considered minutes, if not hours, old while in-service methods take considerably longer. The Hand/Face to Face condition was rated significantly more acceptable for accuracy than the Digital/Radio condition. Face to face briefings allowed recce commanders to identify up to date changes to maps, aerial photos, etc. As well, the Digital/Telepresence condition was rated significantly more acceptable for accuracy than the Digital/Radio condition (Chi Sqr. ( N=16, df=2) = 12.16, p<0.00) The Hand/Face to Face condition was rated significantly less than the Digital/Radio and Digital/Telepresence conditions for time pressure (Chi Sqr. (N=16, df=2) = 7.19, p<0.03). The participants believed they were under more time pressure when briefing the results of their recce missions in the digital format than when they were conducting face to face briefings. Participants are trained to keep radio traffic to a minimum and using over 10 minutes of radio time (see 2.6.1.1) was an issue for them. The participants attempted to expedite the digital briefing, passing on critical information only, and if the platoon commander needed more information, he could refer to the attached files or ask specific questions. There were no significant differences across conditions regarding importance, timeliness, retention, and frequency of use. 2.6.2.3 Acceptability of Text Information Provided For this section of the Jury Information Task Questionnaire, participants were asked to rate the acceptability of the text information. The responses are based on the 7-point acceptability scale (see Figure 7). For the Hand/Face to Face condition, the text information was hand-written notes on a field message pad. For both the Digital/Radio and Digital/Telepresence the test information was digital text in note pad. As shown in , the ratings were between ‘Barely Acceptable’ and ‘Reasonably Acceptable’ for all three conditions. Refer to Figure 13. Information Transfer - Task Questionnaire: Text information Acceptability Ratings Results Vertical bars denote 0.95 confidence intervals Completely Accept Reasonably Accept Barely Acceptable Borderline Barely Unacceptable Ease of distributing info Importance to mission success Perceived accuracy Relevance at Platoon/Section Timeliness of info Info detail / complexity Ease of using info Time to use info Effort to comprehend Time to comprehend Hand/Face to Face (HF) Digital/Radio (DR) Digital/T elepresence (DT ) Reliability for info transfer Completely Unaccept Suitability for getting info Reasonably Unaccept Figure 13: Degree of participant acceptability of text data provided Humansystems® Reconnaissance and Platoon Orders Information Page 19 Overall, no significant difference was found across the three conditions of information transfer regarding text data. However, a repeated-measures ANOVA was conducted for each criteria and found that the Hand/Face to Face and the Digital/Radio conditions were significantly more acceptable for the utility of information – importance to mission success criterion compared to the Digital/Telepresence condition. 2.6.2.4 Acceptability of Side View Information Provided For this section of the Jury Information Task Questionnaire, participants were asked to rate the acceptability of the side view information that was provided by the varying conditions. The responses are based on the 7-point acceptability scale (see Figure 7). In the Hand/Face to Face condition, the side view consisted of hand drawings and Polaroid pictures. In the Digital/Radio condition, still digital pictures were taken. In the Digital/Telepresence condition, still digital pictures and short digital video clips were taken. For all three conditions, the ratings were between ‘Barely Acceptable’ and ‘Reasonably Acceptable’ (Refer to Figure 14). Inf ormation Transf er - Task Questionnaire Side View Inf ormation Acceptability Ratings Results Vertical bars denote 0.95 conf idence interv als Completely Accept Reasonably Accept Barely Acceptable Borderline Barely Unacceptable Ease of distributing info Importance to mission success Perceived accuracy Relevance at Platoon/Section Timeliness of info Info detail / complexity Ease of using info Time to use info Effort to comprehend Time to comprehend Hand/Face to Face (HF) Digital/Radio (DR) Digital/Telepresence (DT ) Reliability for info transfer Completely Unaccept Suitability for getting info Reasonably Unaccept Figure 14: Degree of participant acceptability of side view information provided Overall, no significant difference was found between the three conditions. Moreover, a repeatedmeasures ANOVA conducted for each criteria revealed no significant differences. 2.6.2.5 Acceptability of Overhead View Information Provided For this section of the Jury Information Task Questionnaire, participants were asked to rate the acceptability of the overhead view information provided in each condition. The responses are based on the 7-point acceptability scale (see Figure 7). In the Hand/Face to Face condition, the overhead view was hand drawn. In the Digital/Radio condition, overhead views were digitally drawn. In the Digital/Telepresence condition, overhead views were digitally drawn with Humansystems® Reconnaissance and Platoon Orders Information Page 20 overlays, if desired by the soldier. For all three conditions, the ratings were between ‘Barely Acceptable’ and ‘Reasonably Acceptable’ (Refer to Figure 15). Inf ormation Transf er - Task Questionnaire: Ov erhead View Inf ormation Acceptability Ratings Results Vertical bars denote 0.95 conf idence interv als Completely Accept Reasonably Accept Barely Acceptable Borderline Barely Unacceptable Reasonably Unaccept Ease of distributing info Importance to mission success Perceived accuracy Relevance at Platoon/Section Timeliness of info Info detail / complexity Ease of using info Time to use info Effort to comprehend Time to comprehend Reliability for info transfer Hand/Face to Face (HF) Digital/Radio (DR) DigitalT elepresence (DT ) Suitability for getting info Completely Unaccept Figure 15: Degree of participant acceptability of overhead view information provided Overall, no significant difference was found across the three conditions. As well, a repeatedmeasures ANOVA conducted for each criteria revealed no significant differences across conditions for any of the criteria. 2.6.2.6 Acceptability of Aural Information Provided For this section of the Jury Information Task Questionnaire, participants were asked to rate the acceptability of the aural information provided. The responses are based on the 7-point acceptability scale (see Figure 7). For the Hand/Face to Face condition, the participants were face to face. For the Digital/Radio condition the participants communicated over radios. For the Digital/Telepresence condition, the participants communicated by telepresence (i.e., radio and web cameras). The Digital/Radio and Digital/Telepresence conditions were rated between ‘Barely Acceptable’ and ‘Reasonably Acceptable’; whereas, the Hand/Face to Face condition was rated between ‘Reasonably Acceptable’ and ‘Completely Acceptable’ (see Figure 16). Humansystems® Reconnaissance and Platoon Orders Information Page 21 Inf ormation Transf er- task Questionnaire: Aural Inf ormation Acceptability Ratings Results HF>DR,DT Info detail / complexity Ease of distributing info HF>DR,DT Ease of using info Importance to mission success HF>DR,DT Time to use info Perceived accuracy HF>DR,DT Effort to comprehend Relevance at Platoon/Section HF>DR,DT Time to comprehend Timeliness of info HF>DR,DT Reliability for info transfer Hand/Face to Face (HF) Digital/Radio (DR) Digital/Telepresence (DT) Suitability for getting info Completely Accept Reasonably Accept Barely Acceptable Borderline Barely Unacceptable Reasonably Unaccept Completely Unaccept HF>DR,DT Vertical bars denote 0.95 conf idence interv als Figure 16: Degree of participant acceptability of aural information provided Overall, a significant difference was discovered across the three conditions (F(2,26) = 4.1, p<0.03, MS = 28.03). A post hoc Duncan’s test revealed the Hand/Face to Face condition to be significantly more acceptable than the Digital/Radio and Digital/Telepresence conditions for the aural information provided. In other words, the participants found it more acceptable to communicate face to face than over radio or by telepresence. A repeated-measures ANOVA was conducted for each criteria and the following significant differences were found. The Hand/Face to Face condition was shown to be significantly more acceptable than the digital conditions for the following criteria: suitability of modality/format (i.e. paper or electronically) for getting the information (F(2,26) = 9.8, p<0.00, MS = 5.64), reliability of the modality for information transfer (F(2,26) = 7.62, p<0.00, MS = 5.22), time required to comprehend information (F(2,26) = 5.4, p<0.01, MS = 3.87), effort required to comprehend information (F(2,26) = 5.8, p<0.01, MS = 3.59), time required to use the information (for plans) (F(2,26) = 5.5, p<0.01, MS = 2.88), effort/ease of using and or manipulating information for planning (F(2,26) = 4.4, p<0.02, MS = 3.05), and acceptability of information detail/complexity (F(2,26) = 5.5, p<0.01, MS = 3.2). No significant difference was found across the three conditions for the following criteria: utility of information – timeliness, utility of information – relevance at platoon/section level, utility of information – perceived accuracy, utility of information – importance to mission success, and ease of distributing information. 2.6.2.7 Jury Information Task Questionnaire Comments Participants were given the opportunity to comment on the three conditions (Hand/Face to Face, Digital/Radio, Digital/Telepresence) on the Jury Information Task Questionnaire. Below is a summary of their comments. Humansystems® Reconnaissance and Platoon Orders Information Page 22 Hand/Face to Face Participants commented that hand written text lacks timeliness because it must be hand delivered. With respect to Polaroid photos, participants mentioned that it is difficult to get enough details and difficult to develop a panoramic view. They also said that Polaroid cameras do not have the capability to take pictures at night. Again, participants reported that it is time consuming to wait for the information to be delivered to the Platoon Commanders and may be outdated by this time. Participants also suggested that the usefulness of overhead view hand drawings of the objective depends on individual drawing skill. They can be effective at detailing the objective, depending on the timeliness of the information and accuracy. For aural information, participants preferred the face to face method because they found it easier to gain clarification and they were able to see facial expressions. Digital/Radio Participants found the format of the digital report to be too cumbersome. They found it time consuming to enter in the information and difficult to decipher the important information in the output format of the report. They found the text report left a lot of gaps. However, they commented that talking over the radio and viewing the digital pictures helped to fill in these gaps. Participants suggested a more user friendly and standard format for the digital patrol report. Participants reported that they would like more zoom capability of the digital cameras. They would like bearing and gird references as well as distance from objective automatically recorded and tagged to each picture. They believed this would reduce the amount of information that must be transferred verbally and the time spent interpreting the pictures. Participants also desired an easier method for naming the photos than that which was provided in the study. Participants found it difficult to draw a detailed overhead view of the objective. They would like more elaborate digital drawing tools than that which was provided. They also desired maps that have greater detail, which can be enlarged without reducing quality. Participants reported that the radio communication gave clarification to the digital text, drawings, and pictures. However, there was concern that too much radio time was required. Digital/Telepresence Again, participants commented that the digital report needed to be less cumbersome. They believed, however, it was a good method of sending information to reduce radio transmissions. For side view pictures, participants would like the grid reference bearing and distance from objective added to each picture. Moreover, they desired a better method of naming pictures and videos than that which was provided in the study. The participants would like better zoom capability when taking photos and recording video. The participants would like enhanced drawing tools as well as more detailed maps, aerial photos, and satellite photos with good quality zoom capability. Some of the participants found the web cam images to be useful, whereas, others commented that they did not look at them. Humansystems® Reconnaissance and Platoon Orders Information Page 23 Participants believed that faster computers and user friendly software were required to have this type of information transfer working efficiently and smoothly. 2.6.3 Section Recce Patrol: Information Transfer Exit Questionnaire The Information Transfer Exit Questionnaire contained open-ended questions. It assessed general advantages and disadvantages of text data written by hand versus on a computer, side view data drawn by hand or by computer or using a digital camera or Polaroid camera, overhead view drawings versus photo data, and verbal face to face briefings compared to radio or video conferencing briefings. The following sections summarize participants’ comments. 2.6.3.1 Text Data All of the participants believed that there is a need for patrol reports to be completed at the dismounted Platoon level or lower. While six participants thought that future patrol reports should continue to be completed by hand on field message pads, nine stated that patrol reports in the future should be completed on a mini-computer. Participants thought that a mini-computer was advantageous for patrol reports because it could electronically transmit information from a remote location in real time. Other advantages to the mini-computer identified by participants were a fill in the blank proforma could ensure a standard format is used, the increased legibility, the ease to consolidate multiple patrol reports, and the ease to make copies. However, participants also identified disadvantages, which included the need for a power source, the threat of lost information due to crashing, the durability of technology, a computer training requirement, and more equipment to carry. Participants also provided advantages for hand writing patrol reports on a field message pad. For example, there is no training involved, there is nothing to break, it is fast and easy to use, and it is accessible (i.e., everyone has paper and pen). However, there were disadvantages of handwritten patrol reports. Participants explained that handwriting can be difficult to read, it must be hand carried to other locations, a standard format may not have been followed, and paper is vulnerable to the elements. Participants believed that the format of the proforma needs to be enhanced in order to improve the means of preparing a recce patrol report. Participants suggested a less structured form with more space for additional comments. The output after submitting the patrol report should only contain the fields where text was entered to reduce the amount of useless information that was sifted through. Participants would like the ability to annotate or add comments to patrol reports. Moreover, a standard patrol report format throughout the CF was suggested. Six of the fifteen participants believed that patrol reports should always be completed behind friendly lines once the mission was finished, whereas, the other nine commented that this is not always necessary. Twelve of the fifteen participants believed that there is a need for added report preparation capabilities for dismounted sections and recce detachments. Humansystems® Reconnaissance and Platoon Orders Information Page 24 2.6.3.2 Side View Pictures All of the participants identified a need for completed drawings and side view photographs at the dismounted Platoon level or lower. They also believed that digital cameras should capture side view pictures because of the increased accuracy, the electronic transmission capability, the zoom capability, and the possibility of infrared red and image intensifier capability. About half of them thought that hand drawn pictures on paper or on a computer is useful. Participants explained that the advantages of hand drawing side view pictures onto a field message pad are that no additional equipment is required, participants can add their own interpretation, and the drawings are easy to alter. Participants explained that the advantages of hand drawing side view pictures onto a computer are they can be transmitted easily and the drawing can be overlaid on a map. They also said that satellite photos, unattended aerial vehicle (UAV) photos, and drawings can be easily altered. Only a few participants supported the use of Polaroid cameras for side view pictures. The main advantage of this technique was said to be the immediate hard copy of the picture. To improve the capture of side view images, participants suggested the following information should be added to the pictures: bearing, grid, and scale. They also said that additional drawing tools on the computer are required. Participants thought that digital cameras need to have increased zoom capability, improved panoramic options, and the ability to take pictures at night. Moreover, participants thought that there should be the capacity to send the pictures immediately or when deemed required. They also would like to be able to store the pictures for later use. All of the participants agreed that there is a need for additional imaging capability for dismounted sections and recce detachments. 2.6.3.3 Overhead View Drawing / Photo All of the participants agreed that an overhead drawing or picture is required at the dismounted Platoon level or lower. Eight of the fifteen participants believed that overhead viewing could be drawn in a field message pad or on a portable computer. Eleven participants mentioned that the overhead image could be captured as an UAV photo or drawn as an UAV image overlay. Thirteen participants thought that the overhead image could be drawn as a map overlay. According to participants, the advantages of hand drawing overhead view onto a field message pad are that no additional equipment is required and it is easy to alter. On the other hand, they believed that the advantages of drawing on a computer is they can be electronically transferred, different colours can be readily manipulated to reduce confusion of the sketch, corrections can easily be made, and duplicates can be made while maintaining the quality. Participants commented that the advantages of an overhead sketch drawn with an electronic map overlay is that grid locations are available, thereby enabling participants the ability to orient themselves to the ground better. Participants reported that the advantage of a UAV image is the ability to see real time footage of the terrain and target. The ability to draw an overlay on the UAV image enables participants to add information about their plan to the image, increasing comprehension. To improve the means of capturing overhead views, the participants desired the ability to zoom in and out of an overhead picture, grid references, the time the picture was taken, the scale of the picture, and enhanced drawing tools. Participants said that they would also like the ability to send the overhead images immediately and be able to store them. Humansystems® Reconnaissance and Platoon Orders Information Page 25 All of the participants believed that there is a need for an added overhead image capability for dismounted sections and recce detachments. 2.6.3.4 Verbal Briefings Fourteen of the fifteen participants stated that there is a current need to give verbal patrol debriefs at the dismounted Platoon or lower levels. Thirteen of them said that debriefings could be done face to face. Participants explained that an advantage of face to face debriefings is the ability to gauge the other person’s understanding by observing facial expressions. Other advantages of this kind of briefing is the ability to easily gain clarification, make corrections, and additions to the patrol report. Ten participants stated that briefings could be done remotely by radio. An advantage to this procedure was the ability to conduct the debriefing over a given distance while keeping the target objective in sight. They also said that an advantage to debriefings conducted via the radio was the reduction of movement around the ORV. Participants liked the radio because information was disseminated quickly. Eight participants stated that debriefings could be done remotely by video conferencing. Participants thought that this method was advantageous because it can be done over distances, and it resembles face to face interaction because you can see the other person’s face and potentially gauge their understanding. Three participants thought that debriefings should be done by remotely by LAN with no video conferencing. Face to face debriefings will always be the first choice of participants and will be done if possible. However, ten of the fifteen participants believed that technology (digital reports, pictures, overlay, video conferencing, etc.) could reduce the need for face to face debriefings. They argued that if participants had reliable communication and a reliable system for sending images and reports, then remote debriefings would be possible. Participants thought that remote or telepresence briefings would be a valuable contribution to a recce detachment because participants could remain in place at objective and send up to the minute updates of the situation. Fourteen participants stated that there is a need for dismounted sections and recce detachments to have the ability to conduct debriefs remotely. Humansystems® Reconnaissance and Platoon Orders Information Page 26 3 Commander’s Recce This section of the report describes the background, aims, method and results for the impact of using different types and levels of information for the commander’s pre-attack recce. 3.1 Commander’s Recce Background Traditionally commanders conduct a personal reconnaissance prior to developing their orders for an attack. Once the platoon is in the ORV the commander would move forward with his recce group and conduct a stealthy recce. Usually the commander is guided by a member of a team sent ahead to observe the objective. The commander typically observes the objective from a number of observation points along the perimeter, moving in a cloverleaf fashion to avoid detection – see Figure 17. Concern has been raised that this approach consumes large amounts of time and raises the risk of detection, either the commander conducting his recce or the platoon located in the ORV. In order to see if technology can improve the speed and efficacy of the commander’s recce, remote reconnaissance’s have been proposed. One approach is to utilize remote sensors (cameras, seismic sensors, etc.) emplaced along the perimeter of the objective by the recce team sent ahead. The commander would simply call up the various views and information while in the security of the ORV – see. Another approach to conducting a physical recce is to utilize tactical UAVs. UAVs have the ability to quickly examine large areas of ground, observe behind buildings, etc. Hovering UAVs also have the ability to concentrate search activities where enemy activity has been located – see Figure 18 and Figure 19. Figure 17: Traditional commander’s reconnaissance techniques Humansystems® Reconnaissance and Platoon Orders Information Page 27 Figure 18: Remote commander’s reconnaissance techniques – Recce Teams 3.2 Figure 19: Remote commander’s reconnaissance techniques –UAVs Aim The following aims were pursued in this stage of the experiment: • Evaluate the effectiveness of providing the Platoon Commander with remote recce data versus the conventional eyes-on-recce. • Evaluate the effectiveness of each Commander’s recce option for providing awareness of the situation at the objective. • Determine the suitability of each Commander’s recce option for supporting the assault planning activity and for its impact on mission success. • Identify the interface design issues associated with each recce data collection option and the associated implications for interface design. 3.3 Method This section provides an overview of the experimental method and explains the approach and data collection. 3.3.1 Overview A nine-day field trial was undertaken at Fort Benning, Georgia over the period of 19 October to 19 November 2003. Humansystems® Reconnaissance and Platoon Orders Information Page 28 3.3.2 Materials The materials needed for the recce information capture and transfer study included a Field Message Pad, Polaroid Spectra 1200si Instant Camera, Cyber-shot 5.0 Megapixel Digital Still Camera, Sony Micro MV Video Camera, Fire-I Colour Digital Camera, Xybernaut MA V Wearable Computer, Microsoft Net Meeting, Digital Patrol Report, Kenwood TK-280 Handheld Radio, i-Visit, and NetMeeting.2 Each condition required a different combination of these. Section 3.2.4 provides more detail. 3.3.3 Participants Three regular forces infantry commanders were used for this stage of the experiment. 3.3.4 Experimental Conditions: Physical, Radio, UAV Video The Commander’s Recce study examined three different methods of gaining additional tactical information or confirming earlier information prior to the platoon attack: Physical, Radio, and UAV Video. Below is a detailed description of each experimental condition and the equipment used. a) Physical To establish a baseline condition, the Commander conducted a physical recce. This is current CF procedure. The commander was provided with an aerial photograph, 1:50,000 map and a field message pad. b) Radio For this condition, the Commander conducted a recce remotely over radio with one of the sections with ‘eyes on’. The Kenwood radios were used to transfer this information. c) UAV Video For the remote UAV Video, the Commander conducted a recce by remotely viewing UAV over flight video footage of the objective. 3.4 Procedure The platoon commander conducted a commander’s recce of the site of the assault in all of the conditions: Physical, Radio, and Unattended Aerial Vehicle (UAV) Video. Following the attack, the platoon commander filled out an Update Task Questionnaire (Annex D), evaluating the commander’s recce method employed. At the end of the trial, the participants completed an Exit Questionnaire (Annex E) and participated in a focus group discussion. 2 For a full description of these please refer to Annex A. Humansystems® Reconnaissance and Platoon Orders Information Page 29 3.5 Dependent Variables For the Commander’s Recce Update Task Questionnaire, participants assessed the overall acceptability of information capture and transfer in each condition. Following this, they assessed the quality of information, which was measured according to importance, complexity, timeliness, difficulty, retention, update frequency, frequency of use, accuracy, and time pressure for acquiring, sending, or receiving the information. The Commander’s Recce Exit Questionnaire contained open ended questions, which assessed the need of a physical recce given different information, additional information required, advantages and disadvantages of a physical recce, advantages and disadvantages of relying on previous recce information, advantages and disadvantages of real-time information, and the optimum tools for a commander’s recce. 3.5.1 Rating Scales Rating scales used in the Commander’s Recce study were the same as those used in the Section Recce Patrol. For a review, please see Figure 7, 8, and 9. 3.6 Results The following results include the qualitative measures from the Task Questionnaire and Exit Questionnaire followed by the responses from the guided focus group. 3.6.1 Commander’s Recce: Update Task Questionnaire The three platoon commanders evaluated the three different methods for conducting a commander’s recce. Since the N was only three for this portion of the study no statistical analysis were completed beyond descriptive statistics. 3.6.1.1 Overall Acceptability for Information Transfer This section of the questionnaire asked for overall ratings of the method of information transfer. The responses are based on the 7-point acceptability scale (see Figure 7). The average ratings are presented in Figure 20. Humansystems® Reconnaissance and Platoon Orders Information Page 30 Co mma nder 's Recce Task Quest io nnaire Modality Acceptance Results Vertical bars denote 0.95 conf idence interv als Overall acceptance of new info Overall utility of new info New info supporting raid executtion New info enhancing enemy SA New info enhacing friendly SA Ease of recording new info Time available to use new info Ease of manipulating new info Effort required to understand new info Oppertunity to gain clarification Time to recceive new info Physical R ad io U AV Vid eo Amount of new information received Completely Acceptable Reasonably Acceptable Barely Acceptable Borderline Barely Unacceptable Reasonably Unacceptable Completely Unacceptable Figure 20: Overall participant acceptability of conditions for information transfer Though the overall ratings were positive for all three conditions (no criteria received an average rating below “Borderline” for acceptability), the Platoon commanders believed that a physical recce is a requirement. Not only does the physical recce provide the Platoon Commander with up to date information, it also gives him or her a “feel” for the ground in order to develop a suitable plan for an assault on the objective. 3.6.1.2 Quality of Initial Information Provided The quality of information was assessed according to its importance, complexity, timeliness, difficulty, retention, update frequency, frequency of use, accuracy and time pressure. The importance of the information was rated between ‘can not complete this task without this information’ and ‘can complete the task with difficulty without this information’ for the Physical condition. The Radio and UAV Video conditions were rated ‘can complete the task with difficulty without this information’. The complexity of information was rated between ‘lowmedium’ and ‘medium’ for all three conditions. The timeliness of the information was rated between ‘borderline’ and ‘acceptable’ for all three conditions. The difficulty to use the information was rated between ‘somewhat easy’ to ‘very easy’ for the Physical condition. The Radio and UAV Video conditions were rated between ‘borderline’ and ‘somewhat easy’. The retention, or how long the information was useful, was rated between ‘a few minutes’ and ‘a few hours’ for all three conditions. The update frequency of the information was rated between ‘sometimes’ and ‘often’ for all three conditions. The frequency of use of the information was rated between ‘sometimes’ and ‘often’ for all three conditions. The accuracy of the information Humansystems® Reconnaissance and Platoon Orders Information Page 31 was rated between ‘borderline’ and ‘acceptable’ for all three conditions. The time pressure the participants felt when acquiring, sending or receiving this information was rated between ‘busy’ and ‘moderate activity’ for all three conditions. The results are presented in Table 6. Table 6: Participant assessment of the quality of initial information provided Question 3.6.2 Physical Radio UAV Video Mean SD Mean SD Mean SD Importance: Without this information I can complete this task. 2.0 0.0 3.0 0.0 3.0 0.8 Complexity: How complex is the information? 2.7 0.5 3.0 0.0 3.0 0.0 Timeliness: How acceptable is the timeliness of this information for the task? 3.3 0.5 3.3 0.9 3.7 0.5 Difficulty: How difficult is it to use the information to complete the task? 4.3 0.5 3.7 0.5 3.3 0.5 Retention: For how long is this information useful? 2.3 0.5 2.3 0.5 2.3 0.5 Update Frequency: How frequently would you wish to update this information? 1.7 0.5 1.7 0.5 1.3 0.5 Frequency of Use: How often do you use this information? 1.7 0.5 1.7 0.5 2.0 0.0 Accuracy: How acceptable is the accuracy of this information for the task? 4.0 0.8 4.0 0.0 3.3 0.9 Time Pressure: What time pressure do you feel when acquiring, sending or receiving this information? 3.3 0.5 3.0 0.0 3.3 0.5 Commander’s Recce: Exit Questionnaire The Exit Questionnaire contained open-ended questions. The Exit Questionnaire focused on the three conditions; physical recce, no physical recce or relies on previous information received. The non-physical recce relied on telepresence/real-time information. All fifteen participants that took part in the jury and the attacks filled out this questionnaire since all of them perform recces as part of their duties. The following is a summary of the participants’ comments. 3.6.2.1 Physical Recce All of the participants agreed that there is a need to conduct a physical recce of the objective at the dismounted Platoon or lower levels following the recce information transfer Hand/Face to Face condition (FMP drawings, Polaroid picture, face to face verbal debrief, and hand written text). Moreover, twelve of the fifteen participants believed that a physical recce was required following the recce information transfer Digital/Radio condition (digital drawings, digital pictures, radio debrief, and digital text). And eleven of the fifteen participants believed that a Humansystems® Reconnaissance and Platoon Orders Information Page 32 physical recce was required following the recce information transfer Digital/Telepresence condition (digital drawings, digital pictures, overlays, telepresence, and digital text). Participants said that, if a recce of the objective has not been undertaken, participants would require additional information from a commander’s recce, which included current location of the objective, ground layout, and enemy location, size, and strength. Participants used the acronym SALUTE (S = size, A= activity, L = location, U = unit, T = time, E = equipment) to organize this information. This information is then used to determine the fire plan, approaches, assault positions, cut offs, and routes for withdraw. On the other hand, the additional information that the participants would require from a commander’s recce, if a recce of the objective had been undertaken, is to confirm the location of the objective, ground layout, and enemy location, size, and strength. This information would then be used to adjust the commander’s plan as required. According to participants, the advantages of a physical recce include knowing the current situation on the objective, increase situational awareness by actually seeing the ground layout, confirmation of the plan’s feasibility, and it allows the commander to change the plan as required. The disadvantages of a physical recce, however, include the chance of compromise (contact with enemy), time required, and increased manpower requirements. Participants suggested that high zoom cameras (10x or more), 3D satellite map or image to show contours and inter-visibility on a smaller scale (25 to 50m), and optical devices for night and day viewing of the objective would improve a physical commander’s recce. Also, the participants would like the ability to electronically transfer information from the patrol to the platoon commander, including grid markers of the patrol location and bearing. 3.6.2.2 No Physical Recce – Reliance on Previous Information Participants believed that the advantages of relying on previous recce information include increased mission tempo and less chance of enemy contact because of reduction of movement on objective position. However, participants believed that the disadvantages of not conducting a physical recce and relying on previous recce info are many. For example, they said that a platoon does not have confirmation of enemy location and any changes on the objective, nor are they able to confirm the feasibility of the plan compared to the actual ground layout. Participants also commented that there is reduced situational awareness, and the platoon commander must rely on lower level leadership to correctly layout position and have a thorough knowledge of platoon operations. In effect, the platoon commander has less control. If a previous recce of an objective has been undertaken, the additional information that is required so that a commander does not have to complete a physical recce is: up to date information on enemy location, size and strength, up to date information on objective and layout of the ground. Participants explained that the Platoon commander requires this information to confirm and adjust his or her plan. Some of the participants thought that real time video of the objective and panoramic views would be helpful. Humansystems® Reconnaissance and Platoon Orders Information Page 33 3.6.2.3 No Physical Recce – Rely On Telepresence/Real Time Information Participants commented that the advantages of relying on real time information are constant updates of what the enemy is doing so that plans can change accordingly, mission tempo may be increased, and movement on the objective may be reduced. Yet participants also reported that the disadvantages of not conducting a physical recce and relying on real-time information are the concern about technology breakdowns, limited situational awareness, no direct intimacy with the ground layout, co-ordination might not be as clear, and the commander relying on patrol recce to make his or her decisions. Participants explained that, if real time information is available, the additional information that is required so that a commander does not have to complete a physical recce is the ground layout. This information allows the platoon commander to plan cut off location, routes, fire base location, approach areas, and every position view. Overall, participants thought that a physical recce by the commander is always necessary. They explained that the commander needs to have high situational awareness about the enemy, objective, terrain and his own troops. Participants believed that the time spent on a recce is time well spent. About half of the participants stated that the optimal method to record text information is with a digital proforma, to create side view images on the computer, using drawing tools and overlays, and to capture overhead views with a UAV. All of the participants preferred to capture side view images is with a digital camera. On the other hand, the preferred method of verbal information transfer is face to face. However, the participants found the ability to send information electronically to be an asset. Humansystems® Reconnaissance and Platoon Orders Information Page 34 4 Distributed Orders This section of the report describes the background, aims, method and results for the impact of providing platoon attack orders in a distributed manner. 4.1 Distributed Orders Background Traditionally dismounted infantry platoon commanders give their orders for an attack in an ORV with all sub-unit commanders in attendance – see Figure 21. Because each of the sub-units must move to the ORV concern has been raised that this approach consumes large amounts of time. The time required to get all the sub-units into the ORV also raises concerns with premature detection. As well because all of the commander’s are in very close proximity to each other there is a high that the unit’s primary leader could be destroyed by one enemy mortar bomb or similar area weapon. In order to see if technology can improve the speed and efficacy of the dismounted infantry commander’s orders briefing, distributed orders have been proposed. Mechanized units typically use distributed orders via radio because of the large distances involved and the need to maintain operation tempo. Technology now exists to pass on large amounts of information digitally i.e. utilize remote sensors (cameras, seismic sensors, etc.) that were emplaced along the perimeter of the objective by a recce team sent ahead. This technology may permit commanders to conduct orders briefing in a distributed fashion, i.e. not all sub-unit commanders would have to be co-located see Figure 22. Given unlimited digital bandwidth, commander’s can conduct web-style net meetings where all the faces of unit leaders are presented to the platoon commander. This approach may allow the briefer to observe the non-verbal cues of his followers and their understanding of his orders. Figure 21: Traditional commander’s orders briefing techniques Humansystems® Reconnaissance and Platoon Orders Information Page 35 Figure 22: Remote commander’s briefing techniques 4.2 Aim The following aims were pursued in this stage of the experiment: • Determine the communications effectiveness implications of performing orders briefing in a centralized and de-centralized format. • Evaluate the tactical implications of performing orders briefings in a centralized and a decentralized format. • Identify the interface design issues associated with the digital briefing option and the design of the computer interface. 4.3 Method 4.3.1 Overview A nine-day field trial was undertaken at Fort Benning, Georgia over the period of 19 October to 19 November 2003. 4.3.2 Materials The materials needed for the recce information capture and transfer study included a Field Message Pad, Polaroid Spectra 1200si Instant Camera, Cyber-shot 5.0 Megapixel Digital Still Camera, Sony Micro MV Video Camera, Fire-I Colour Digital Camera, Xybernaut MA V Wearable Computer, Microsoft Net Meeting, Digital Patrol Report, Kenwood TK-280 Handheld Humansystems® Reconnaissance and Platoon Orders Information Page 36 Radio, i-Visit, and NetMeeting.3 Each condition required a different combination of these, which is outlined in section 4.2.4. 4.3.3 Participants The same fifteen (n = 15) regular force infantry participants that participated in the recce information capture and transfer study participated in the distributed orders study. The average age was 32.0 ± 5.6. The ranks of the participants were as follows: three Officers, six Sergeants, five Master Corporals, and one Corporal. On average, they had 122 ± 77 months of regular military service. Only three of the participants had not been on a tour. 4.3.4 Experimental Conditions: Face to Face, Radio, and Telepresence Distributed orders were conducted with three conditions (similar to that in stage 1 Section Recce Patrol): Face to Face, Radio, and Telepresence. Greater detail of each condition is described below. a) Face to Face The face to face distributed orders were presented to the whole platoon. The Platoon Commander created a sand model and passed around Polaroid pictures from the appropriate recce patrol as necessary. The participants also had a 1:25, 000 paper map. b) Radio For the distributed orders radio condition, each section leader and the platoon commander were in separate tents. The platoon commander verbally communicated to his three section leaders over Kenwood TK-280 radios. The platoon commander was able to share text information, digital pictures, and digital drawings through a network. The section leaders and the platoon commander were able to enter and view the digital information on a Xybernaut. Digital sketches were created on the Xybernauts using the drawing tools and white board function in MSN Net Meeting. Also, text information was created on the Xybernauts. Internet Explorer, an Internet browser, was used as the viewer of the digital information. c) Telepresence The distributed orders telepresence condition was exactly the same as the radio distributed orders conditions with the addition of Fire-i web cameras. The web cameras allowed the three section leaders and the platoon commander to see one another even though they were in different locations (i.e. tents). i-Visit software was used to display the Fire-i camera images on the Xybernauts, which made it possible for participants to interact. 3 For a full description of these please refer to Annex A. Humansystems® Reconnaissance and Platoon Orders Information Page 37 4.4 Procedure Following the platoon commander’s recce, he developed his assault plan and distributed orders to his platoon. Three different methods of transferring this information were evaluated: Face to Face, Radio (with digital files), and Telepresence (with digital files). The section leaders and platoon commander were the same for three consecutive days. A total of three sets of section leaders and platoon commanders participated in this study, evaluating the three conditions in a counter balanced order. Prior to the experiment the participants were trained on the tools to manage novel recce gathering, report preparation, and information transfer. Also, throughout the experiment an experimenter assisted the participants with any technology difficulties. The UAV footage used for the Comd’s Recce was previously recorded with the enemy in place on the objective. Section leaders and the platoon commanders filled out questionnaires evaluating the method of distributed orders. 4.5 Dependent Variables After the attack, the platoon commander taking part in the attack filled out an Orders Briefing – Provider Task Questionnaire (see Annex F) and the section leaders filled out an Order’s Briefing – Receiver Task Questionnaire (see Annex G). Both the platoon commander and the section leaders filled out the Teamwork (see Annex I) and NASA TLX Workload (see Annex J) questionnaires. Also, the section leaders filled out the Order Comprehension Questionnaire (see Annex H). At the end of the trial the participants completed a Distributed Orders Questionnaire (see Annex K), and participated in a focus group discussion. For the Order’s Briefing – Provider Task Questionnaire, the participants assessed the amount and time to provide the information, confidence in others understanding the information, ease of providing information, overall ease and utility of orders briefing method, and the general likes and dislikes of the method. For the Order’s Briefing – Receiver Task Questionnaire, participants assessed the amount and time to receive the information, comprehension of the information, effectiveness for situational awareness, overall ease and utility of orders briefing method, and general likes and dislikes of the method. For the Teamwork Task Questionnaire, participants evaluated the team during the platoon attack and perception of the team. The NASA TLX Workload Task Questionnaire assessed mental demand, physical demand, temporal demand, performance, effort and frustration. The Orders Comprehension Task Questionnaire contained open ended questions. The participants answered specific questions and facts about the orders they received. These included formation, grouping and tasks, H Hour, attack position, order to march to attack position, line of departure, route, assault position and line, dismount area, consolidation, and fire plan. For the Distributed Orders Exit Questionnaire, participants assessed the amount and time to received information, time and effort to understand information, confidence in understanding, effectiveness for awareness, and overall ease and utility. Humansystems® Reconnaissance and Platoon Orders Information Page 38 4.5.1 Rating Scales Rating scales used in the Distributed Orders study were the same as those used in the Section Recce Patrol. For a review, please see Figure 7, 8, and 9. 4.6 Results The following results include first the quantitative measures followed by the qualitative measures and then the responses from the guided focus group. Results also include a comparison between the responses of the provider and receivers. 4.6.1 Distributed Orders: Objective Results 4.6.1.1 Time to Present Distributed Orders The time to present distributed orders was recorded (see Table 7). These timings do not include the time to prepare the orders or travelling time that would be required for the platoon to be centralized for the Face to Face condition. Table 7: Time required to present orders briefing Platoon Face to Face Radio Telepresence 9 15 min 38 sec 10 min 10 sec 13 min 6 sec 8 17 min 20 sec 8 min 36 sec 13 min 55 sec 7 Orders were given over two days, and thus were not timed. 11 min 30 sec 17 min 30 sec Average 16 min 22 sec 10 min 5 sec 14 min and 60 sec Averages show that it took less time to distribute orders in the Radio condition compared to the Telepresence and the Face to Face conditions. It should be noted that no statistical analysis was conducted because of the small N=3. 4.6.2 Distributed Orders: Task Questionnaire Various task questionnaires were conducted for this stage of the experiment. These include orders briefing – provider, orders briefing – receiver, comparison of the providers and receivers, team work, NASA TLX workload, and orders comprehension. 4.6.2.1 Acceptability of Orders Briefing - Provider Three Platoon commanders evaluated the method of providing distributed orders each day after the mission. For this questionnaire, no statistical analysis was conducted because of the small N=3. As shown in Figure 23, participants rated the Face to Face condition between ‘Borderline’ and ‘Reasonably Acceptable’, the Radio condition between ‘Barely Unacceptable’ and ‘Barely Humansystems® Reconnaissance and Platoon Orders Information Page 39 Acceptable’, and the Telepresence condition between ‘Barely Unacceptable’ and ‘Reasonably Acceptable’. Distributed Orders Task Questionnaire Orders Brieifing - Providers (N=3) Vertical bars denote 0.95 confidence intervals Overall utility of briefing method Overall ease of providing orders briefing 1Sutiability for reducing memory demands Suitability for reducing mental effort Ease of providing platoon level sit info Ease of providing terrain/nav info Ease of providing section level sit info Others understanding mission execution Others understanding mission intent Opportunity to back brief Time required to give orders Face to Face (F) Radio (R) Telepresence (T) Amount of info provided Completely Acceptable Reasonably Acceptable Barely Acceptable Borderline Barely Unacceptable Reasonably Unacceptable Completely Unacceptable Figure 23: Degree of participant acceptability rating of orders briefing - provider Considering distributed orders in the Face to Face condition, platoon commanders said that they liked the ability to brief the entire platoon together while using a sand model. However, they disliked the amount of time required to prepare and give the orders. To improve this briefing method, the platoon commanders desired more photos, satellite maps, and aerial pictures. For the Radio condition, the platoon commanders liked the ability of troops staying dispersed. They thought this was a quick method for distributing information. The platoon commanders, however, found it difficult to give details over the radio and difficult to receive feedback. The platoon commanders liked the Telepresence condition because of the use of digital diagrams, maps, and text to detail the plan. They found it slow, preparation time consuming, and difficult to change the plan. The platoon commanders were also unsure if the plan was understood. To improve this method, they suggested faster computers and more time to prepare. 4.6.2.2 Acceptability of Orders Briefing - Receiver A total of 12 participants (Section Leaders and Weapons Det) filled out the Orders Briefing – Receiver questionnaire. Repeated-measures ANOVAs were conducted. Humansystems® Reconnaissance and Platoon Orders Information Page 40 The first nine criteria of the orders briefing – receiver questionnaire are presented in Figure 24. Participants rated the Face to Face condition between ‘Barely Acceptable’ and ‘Completely Acceptable’, and the Radio and Telepresence conditions between ‘Borderline’ and ‘Reasonably Acceptable’. The last eight criteria of the orders briefing – receiver questionnaire are presented in Figure 25. For these eight criteria, participants rated the Face to Face and Telepresence conditions between ‘Barely Acceptable’ and ‘Reasonably Acceptable’, and the Radio condition between ‘Borderline’ and ‘Barely Acceptable’. F>T,R F>T,R Confidence in comprehending mission execution Effectiveness for section level SA F>T,R Confidence in comprehending mission intent F>R F,T>R Effort required to comprehend info Ease of recording info F>R Time required to comprehend info Opportu nity for back brief Face-to-Face (F) Radio (R) Telepres ence (T) Time required to receive orders Com pletely Acceptable Reas onably Acceptable Barely Acceptable Borderline Barely Unacceptable Reas onably Unacceptable Com pletely Unacceptable Amount of info received Dis tributed Orders - Tas k Ques tionnaire Orde rs B riefi ng - Rec eivers (N =12 ) - Qu estions 1-9 Vertical bars denote 0.95 confidence intervals Figure 24: Degree of participant acceptability of orders briefing – receivers (Questions 1-9) Humansystems® Reconnaissance and Platoon Orders Information Page 41 F>R F>R Effectiveness for platoon level SA Suitabilty for reducing mental e ffort F,T>R Dis tributed Orders Tas k Ques tionnaire Orders Briefings - Receivers (N=12) - Ques tions 10-17 Vertic al b ar de note 0.9 5 co nfide nce inte rvals Com pletel y Acceptable Reasonabl y Acceptable Barel y Acceptable Borderline Barely Unacceptable O verall utility of briefing method Overall ease of receiving orders briefing Suitability for reducing memory demands Effectiveness for status of en forces Face-to-Face (F) Radi o (R) T elepresence (T ) Effectiveness for status of fr forces Com pl etely Unacceptable Effectiveness for terrain/nav awareness Reasonably Unacceptable Figure 25: Degree of participant acceptability of orders briefings - receivers (Questions 10-17) Overall a significant difference was found across the three conditions (F (2,22) = 4.1, p<0.03, MS = 36.39). A post hoc Duncan’s test revealed that the Face to Face condition was significantly more acceptable than the Radio condition. A repeated-measures ANOVA was conducted for each criteria and the following significant differences were found. The Face to Face condition was significantly more acceptable than the Radio and Telepresence conditions for confidence in comprehending mission intent, confidence in comprehending mission execution, and effectiveness for section level situational awareness. Further, the Face to Face condition was significantly more acceptable than the Radio condition for time required to comprehend information, ease of recording information, effectiveness for platoon level situational awareness and suitability for reducing mental effort. The Face to Face and Telepresence conditions were significantly more acceptable than the radio condition for effort required to comprehend information and effectiveness for terrain / navigational awareness. There were no significant differences with respect to the amount of information received, time required to receive orders, opportunity for back brief, effectiveness for status of friendly forces, Humansystems® Reconnaissance and Platoon Orders Information Page 42 effectiveness for status of enemy forces, suitability for reducing memory demands, overall ease of receiving orders briefing, and overall utility of briefing method across the three conditions. For the Face to Face condition, section leaders found getting clarification easy. They liked the sand model and the ability of distributed orders being conducted with no equipment. The participants found, however, the Face to Face condition to be time consuming, and did not like the fact that everyone had to be at a central location. In order to improve this method, the section leaders desired more time for the orders. For the Radio condition, section leaders said it was a quick method for distributing orders, and advantageous to receive orders from different locations. The participants disliked the lack of visual reference, broken radio transmissions, and accuracy of maps. Further, they were also concerned about the amount of radio time required and the difficulty for feedback. Section leaders suggested improved radios, and more detailed map and drawings of the plan. Section leaders also thought that Telepresence was a quick method for distributing orders, and it reduced the amount of movement required. Participants liked having the information stored on their Xybernauts and being able to pass this information onto the troops. They also liked the ability to read the orders on the computer and ask for confirmation later. However, section leaders thought that too much time was required for verbal confirmation of orders comprehension, and found the Xybernaut operating system too slow. Participants believed that Telepresence could improve with more powerful and faster computers. 4.6.2.3 Comparison of Provider And Receivers – Orders Briefing Figure 26 compares the acceptability ratings of the providers and the receivers for the orders briefing. Humansystems® Reconnaissance and Platoon Orders Information Page 43 Dis tr ibuted Orders - Task Questionnaire Comparison of Provider and Receiver for Orders Briefing Completely Acceptable Reasonably Acceptable Barely Acceptable Borderline Barely Unacceptable Overall utility of brie fing method Overall ease of orders briefing Reducing memory demands Reducing mental effort Platoon level SA Terrain / nav info Section level SA Und ers tanding mission execution Understanding mission intent Opportunity for back brief Prov ider - Face-to-Face Prov ider - Radio Prov ider - Telepresence Receiv er - Face-to-Face Receiv er - Radio Receiv er - Telepresence Amount of info Completely Unacceptable Time require d fo r orders Reasonably Unacceptable Figure 26: Comparison of Provider and Receiver for Orders Briefing A statistical analysis was not performed comparing this data because of the low N=3 for the providers. However, the following trends were noticed. Both the providers (platoon commanders) and receivers (section leaders) rated the Face-to-Face condition more acceptable than the Radio and Telepresence conditions. The receivers (section leaders) rated the Radio and Telepresence conditions more acceptable than the providers (platoon commanders) did. 4.6.2.4 Team Work The teamwork questionnaire was split into two sections: Section A and Section B. The sevenpoint agreement/disagreement scale was used for all criteria on this questionnaire (see Figure 9). Missing data points were replaced with means. Section A The results of Section A are presented in Figure 27. For all three conditions, the participants rated their agreement with the following statements between ‘Slightly Agree’ and ‘Strongly Agree’: the platoon coordinates well in completing this mission; the platoon leader provides good direction in helping our section meet this mission’s goal’s; during this mission, other sections are able to anticipate my actions and I am able to anticipate theirs; teamwork increases to our platoon’s ability to complete this mission, during this mission; and, in this mission, the other leaders and I work well as a team. Humansystems® Reconnaissance and Platoon Orders Information Page 44 The participants rated their agreement with the following statements between ‘Strongly Disagree’ and ‘Slightly Disagree’: the other leaders have failed to give me the information that I need to make decisions; and, our platoon shows a poor level of cooperation during this mission. Dis tributed Orders Tea m work Q ues tion naire - S ectio n A (N= 15) Vertical bars denote 0.95 confidence intervals Com pletely Agree Strongly Agree Sl ightly Agree Neutral Sl ightly Di sagree Other leaders and I work well as a team Platoon shows poor level of cooperation Other leaders failed t o give info needed Teamwork increases to ability Face-to-Face (F) Radio (R) T elepresence (T ) Able to anticipate other sections actions Platoon coord well Com pletely Di sagree Platoon leader provides good direction Strongly Di sagree Figure 27: Teamwork Questionnaire - Section A Overall, no significant difference was found between the three conditions for Section A of the Teamwork Questionnaire. Further, a repeated-measures ANOVA was conducted for each criterion in Section A of the questionnaire and no significant differences were found across conditions. Section B The results of section B are presented in Figure 28. For all three conditions the participants rated their agreement with the statements between ‘Slightly Agree’ and ‘Completely Agree’. Humansystems® Reconnaissance and Platoon Orders Information Page 45 Dis tributed Orders Team work Ques tionnaire - Section B (N=15) Vertical bars denote 0.95 confidence intervals Com pletely Agree Strongly Agree Sl ightly Agree Neutral Sl ightly Di sagree Platoon leaders & I form a cohesive unit Platoon performs well as a team Members have a common view of mission Team member first Face-to-Face (F) Radio (R) T el epresence (T ) Platoon accomplished more as a team Com pletely Di sagree Confident in the abilities of my teammates Strongly Di sagree Figure 28: Teamwork Questionnaire - Section B Overall no significant differences were found between the three conditions for Section B of the teamwork questionnaire. A repeated measures ANOVA was conducted for each criterion. The participants agreed with the statement ‘our platoon is able to accomplish more as a team than as individuals sections’ significantly more in the Face to Face condition than the Telepresence condition. No significant differences were found between the three conditions for the following statements in Section B of the questionnaire: I see myself as a team member first and as a individual second; I am confident in the abilities of my team mates during this mission; the members of the platoon have a common view of how to complete this mission; in general, the platoon performs well as a team; and, the platoon leaders and I form a cohesive unit. Overall, the section leaders and platoon commanders thought the platoon worked well together considering many participants within the platoon are new to the unit. The participants did not comment on any differences in teamwork between the three distributed orders conditions. Humansystems® Reconnaissance and Platoon Orders Information Page 46 4.6.2.5 Workload - NASA TLX The NASA TLX is a standardized way to measure workload on six dimensions, which include mental demand, physical demand, temporal demand, performance, effort, and frustration. The NASA TLX ratings for the three conditions were between 3 and 6 (see Figure 29). Dis tributed Orders NASA TLX Ques tionnaire Vertical bars dentoe 0.95 confidence intervals 10 9 Workload Rating 8 7 6 5 4 3 Frustration Performance Temporal Demand Physical Demand Mental Demand 1 Effort 2 Face-to-Face (F) Radio (R) Telepres ence (T) Figure 29: Workload - NASA TLX A repeated measures ANOVA was conducted on all of the NASA TLX ratings for the three conditions. Overall, no significant differences were found across the three conditions. Significant differences were found, however, between the workload dimensions (F (5,70) = 3.69, p<0.01), MS = 7.267). A post hoc Duncan’s test revealed that the physical demand dimension had a lower workload rating than the temporal demand, effort, and frustration dimensions. The performance dimension had a lower workload rating than the temporal demand and the effort dimensions. 4.6.2.6 Orders Comprehension The Section leaders and Weapons Det filled out the orders comprehension questionnaire after the attack each day. In total, 12 participants completed the questionnaire. Humansystems® Reconnaissance and Platoon Orders Information Page 47 The orders comprehension questionnaires were scored by the method presented in Table 8. Participants could receive a maximum total score of 19 points. Table 8: Scoring method of the Orders Comprehension Questionnaire • Formation (1 point) • Order to March (1 point) • Groups and Tasks (1 point for each) • Assault left • Assault right • Assault depth • Assault depth • Firebase • Cut Off • Deception • Security • Fire Plan (1 point) • Map Information Elements (1 point for each) • Objective location (EN location) • Attack position on map (location) • Route to attack position • Assault position (location) • Assault line (orientation) • Dismount area (location) • Consolidation (location) • H Hr (time or code word, etc.) (1 point) The average orders comprehension scores for each condition are presented in Figure 30. Distributed Orders Orders Comprehension Scores Vertical bars denote 0.95 conf idence interv als 11 10 9 Comprehension Score 8 7 6 5 4 3 2 1 0 Face-to-Face Radio Telepresence Figure 30: Orders Comprehension Scores No significant difference was found across the three conditions for the orders comprehension scores. 4.6.3 Distributed Orders: Exit Questionnaire The first nine criteria on the exit questionnaire are presented in Figure 31. The Face to Face condition was rated between ‘Reasonably Acceptable’ and ‘Completely Acceptable’. The Radio Humansystems® Reconnaissance and Platoon Orders Information Page 48 condition was rated between ‘Borderline’ and ‘Reasonably Acceptable’. The Telepresence condition was rated between ‘Barley Acceptable’ and ‘Reasonably Acceptable’. The other eight criteria on the exit questionnaire are presented in Figure 32. The Face to Face condition was rated between ‘Barely Acceptable’ and ‘Completely Acceptable’. The Radio condition was rated between ‘Borderline’ and ‘Reasonably Acceptable’. The Telepresence condition was rated between ‘Barely Acceptable’ and ‘Reasonably Acceptable’. F>T,R F>T,R F>,T,R Effort required to understand info Understanding mission inte nt Understanding mission execution F>T,R F>T,R Time required to understand info F>R F>T,R Opportunity for back brief F>T,R Dis tributed Orders Exit Ques tionnaire(N=15) Ques tions 1-9 Vertical bars denote 0.95 confidence intervals Com pletely Acceptable Reasonably Acceptabl e Barely Acceptabl e Borderl ine Barel y Unacceptabl e E ffectiveness for Section Level SA Ease of Re cording Info Face-to-Face (F) Radi o (R) T elepresence (T ) Amount of info received Com pl etel y Unacceptable Time required to receive orders Reasonabl y Unacceptabl e Figure 31: Distributed Orders Exit Questionnaire (Questions 1-9) Humansystems® Reconnaissance and Platoon Orders Information Page 49 Dis tribu ted O rde rs E xit Ques tionn aire (N= 15) Ques tions 10-17 Vertical bars denote 0.95 confidence intervals Com pletely Acceptable Reasonably Acceptabl e Barely Acceptabl e Borderl ine Barel y Unacceptabl e O verall utility of briefing method Overall ease of receiving orders briefing Suitability for reducin g memory demands Suitability for reducing mental e ffort Effectiveness for platoon level SA Effectiveness for status of en forces Face-to-Face (F) Radio (R) T elepresence (T ) Effectiveness for status of fr forces Com pl etel y Unacceptable Effectiveness for terrain/nav awareness Reasonabl y Unacceptabl e Figure 32: Distributed Orders Exit Questionnaire (Questions 10-17) Overall, a significant difference was found across the three conditions (F (2,28) = 8.16, p<0.00, MS = 67.92). A post hoc Duncan’s test showed that the Face to Face condition was more acceptable than the Radio and Telepresence condition. A repeated measures ANOVA conducted for each criterion revealed the following significant differences. The Face to Face condition was significantly more acceptable than the Radio and Telepresence conditions for the following criteria: amount of information received, opportunity for back brief, time required to understand information, effort required to understand information, confidence in my understanding the mission intent, confidence in my understanding the mission execution, effectiveness for section level situational awareness, and effectiveness for platoon level situational awareness. Moreover, the Face to Face condition was significantly more acceptable than the Radio condition for ease of recording information and effectiveness for terrain/navigational awareness. No significant differences were discovered across the three conditions for the following criteria: the time required to receive orders, effectiveness for status of friendly forces, effectiveness for status of enemy forces, suitability for reducing mental effort, suitability for reducing memory demands, overall ease of receiving orders briefing, and overall utility of briefing method. Humansystems® Reconnaissance and Platoon Orders Information Page 50 Participants found the Face to Face method was the best method to convey understanding, elicit feedback, and determine comprehension. They also felt the map model used during the Face to Face distributed orders gave the troops the best overview of the plan and helped to increase their situational awareness. Participants also liked the following digital features: white board function, digital pictures, digital drawings/sketches, overlays, information stored for future reference on their computer, telepresence, being separated to receive orders, and UAV footage. Participants thought that the Xybernauts screens had too much information on them during the digital meetings. They also thought that the Xybernaut was complicated to use. Participants stated that using the radio required too much time to receive feedback and determine orders comprehension of the troops. To improve the briefing methods, participants desired faster, smaller and more user friendly computers and software. 4.6.4 Distributed Orders: Focus Group Discussion A focus group discussion took place at the end of the Distributed Orders component of the experiment and generated the following thoughts. Participants stated that the advantages of bringing everyone together for distributed orders are the ability to see everyone’s body language and the ease of ensuring comprehension of the orders. Of course, a disadvantage of this method is the increased time to assemble everyone together, if this is even possible, given that some situations may prevent this. Participants commented that an advantage of distributed orders over the radio is that there is less time required for movement. On the other hand, there were concerns among participants that there will be less communication between sections, thereby reducing efficiency. As well, they were concerned that distributed orders over the radio may result in less comprehension. Participants also stated that the digital system must be compatible with other countries’ systems, and there must be a way to upgrade the system. Participants found themselves to busy looking at the information sent to them during the Telepresence condition that they did not look at the person on the webcam. However, they thought the webcam might be useful to use as a live feed during recces. Humansystems® Reconnaissance and Platoon Orders Information Page 51 5 Discussion Recce Information Transfer Overall, the participants found the three conditions to be acceptable. There were few significant differences between the three conditions. Participants found the digital information that could be sent electronically to be useful, but preferred to conduct patrol reports face to face instead of over radios or by telepresence. Information Capture Digital cameras, for taking stills and video, were considered an asset for reconnaissance. However, participants desired increased zoom capability (i.e. x10). When taking pictures, participants wanted the camera to record the grid location, bearing, and scale of the picture. Participants also wanted the ability to annotate the pictures. Participants also suggested an increased panoramic capability in order to help situate others to the ground better. The participants wanted the ability to take pictures at night with thermal imaging and/or image intensification. They felt that it would be acceptable if they had to use their night vision device and attach it to a camera when required. The participants liked the concept of a digital patrol report form. It would ensure that a standard format was followed and that information was not forgotten to be included. Collation of numerous patrol reports would become easier. The patrol reports could easily be sent electronically to higher echelons. However, some design issues of the prototype digital patrol report were identified, such as there should be more room to write in the text boxes, the ability to annotate patrol reports, a simplified standard format, and the output of the patrol report proforma needs to be redesigned to be easier to read. Participants thought that it was helpful to be able to draw side views and overhead views digitally. They liked the ability to make overlay drawings over maps and pictures. However, there is a need for more advanced drawing tools that include military symbol icons that can be dropped in place on a picture. The ability to send digital patrol reports, pictures, and sketches electronically to higher echelons is good because it does not require a soldier to hand deliver them. When receiving electronic files, however, participants mentioned they would like notification that a file arrived. This could be achieved with an audio or visual alarm. Information Transfer Participants’ preferred face to face communication compared to radio and telepresence. They believed that face to face communication increases comprehension of the information transferred. However, face to face briefing is tactically dangerous and it requires time to manoeuvre everyone out and into position for an attack. If face to face communication is deemed too dangerous, participants found telepresence communication to be acceptable, given the ability to send files electronically. Similar to face to face communication, when speaking to someone, by viewing the person’s face through a video conference allows you to watch facial expressions and gauge their level of understanding. Humansystems® Reconnaissance and Platoon Orders Information Page 52 Participants stated that, if required, they could conduct a patrol briefing remotely by radio, but preferred to conduct briefings face to face or by telepresence. The ease of use of the Xybernaut system and telepresence systems was less than ideal and the systems till needed refinement. Remote recce information transfer involving large data sets took significantly longer than face to face or radio-mediated recce reporting. The extra time required may have been partially attributed to ease of use and software stability problems. Participants realized that there are numerous advantages of being able to have ‘eyes on’ a target the whole time leading up to an attack. For example, the information about the enemy is up to date, there is less soldier movement and there is less time used to manoeuvre. In general, participants believed that digital communication was less risky because the platoon leadership is not located in one location during the briefing. Commander’s Recce No significant advantage was demonstrated by providing commanders with remote recce information. Participants’ preference is to always perform a physical commander’s recce because it increases the commander’s situational awareness of the enemy, objective, and terrain. This information allows the commander to change his plan as appropriate and determine assault positions, withdraw routes, fire base location, etc. By conducting a recce remotely by radio, participants believed that the commander had to place too much trust on the recce patrol to help the commander adjust the plan as appropriate. Participants did find the ability to send digital information (text, pictures, drawings) electronically to be an asset. They did acknowledge that conducting a commander’s recce increased the chance of the mission being compromised, it is more time consuming, and it required more manpower. However, participants felt strongly that time spent on a commander recce is time well spent. Participants found the UAV images useful. However, they do not want it to be their main source of information. The platoon commanders still found it necessary to conduct physical recce. Also, participants would like additional information added, to UAV images (such as orientation, gridlines, and scale of the images) to make them more useful. Distributed Orders Overall, participants’ preferred to have distributed orders conducted face to face because this allows individuals to view each other’s body language as well as easily determine each others comprehension of the plan. Further, gathering at one location is believed to increase the communication among sections, and thus increase efficiency. By conducting distributed orders remotely by radio, the participants believed that time would be saved. The presentation of the orders took significantly less time over the radio. However, it was more difficult to receive feedback over the radios and to ensure comprehension of the orders, despite the fact that no significant difference was found between the methods of information transfer and the level of comprehension. Participants were also concerned about the amount of radio traffic required. Participants found the telepresence to be a quick method of distributing orders, and it reduced the amount of movement required. Participants liked having the information stored on their Humansystems® Reconnaissance and Platoon Orders Information Page 53 Xybernauts, and being able to pass this information onto the troops. Participants found that not a lot of time was spent viewing the images of the other participants because of the amount of other information on their computer screens. In order to improve telepresence distributed orders, they would like faster computers. Humansystems® Reconnaissance and Platoon Orders Information Page 54 6 References A. Bos, J.C. & Tack. D.W. (2004). Input Device Investigation for Future Dismounted Soldier Computer Systems. (DRDC T Report CR 2005-052). Toronto, ON: Defence Research and Development Canada – Toronto B. Tack, D.W. (2000). SIREQ TD Experimentation Programme Plan. (DRDC T Report CR 2005- XX). Toronto, ON: Defence Research and Development Canada – Toronto. Humansystems® Reconnaissance and Platoon Orders Information Page 55 Annex A: Trial Materials A1.1 Polaroid Camera A Polaroid Spectra 1200si Instant Camera was used by the section commander to record side view pictures on the patrol recce in the face to face condition (see Figure A-33).This camera had an optical viewfinder that provides distance and light information, audio-visual signals that cue the right photographic conditions, and a control panel that allowed control of exposure, focus, flash, and self-timer settings. Figure A-33: Polaroid Spectra 1200si instant camera The features of this camera include: • • • • • • • • • • • • A1.2 Automatic 10-zone focus Automatic flash Uses large-format Polaroid Spectra and 990 film Self-time lets you get into the picture Audible indicators for self timer and film empty Lighten/darken, flash on/off, and self-timer controls Sonar range-finder automatically focuses the camera Automatic rapid flash recharge Flash ready light indicator Frame counter shows frames remaining Tripod socket Adjustable hand strap for easy and comfortable handling Cyber-shot 5.0 Megapixel Digital Still Camera The Cyber-shot 5.0 Megapixal Digital Still camera combines a 5.0 mega pixel CCD, Carl Zeiss Vario Sonnar lens, Hologram AF laser focus assist and TTL preflash exposure control for superb functionality. A dual function ring combines both zoom and manual focus (Figure A-34). Humansystems® Reconnaissance and Platoon Orders Information Page A-1 Figure A-34: Cyber-shot 5.0 megapixel digital still camera The features of this camera include: • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Effective 5.0 Mega Pixels(2/3" Gross 5.2 Mega Super HADsup>TM CCD) 5x Optical Zoom (10x Precision Digital Zoom) Carl Zeiss™ “Vario Sonnar” Rotating Lens F2.0-2.4, 38mm-190mm(35mm conversion) USB 2.0 Hi-Speed MPEG Movie HQX NightFraming/NightShotTM Hologram AF ISO 800, 1/2000 shutter speed 14-bit DXP Colour Viewfinder (180 K dots) Burst 3 shots/AE Bracketing ACC Terminal Accessory Shoe (hot shoe) Clear Colour NR / Clear Luminance NR Multi Pattern/Spot / Centre Weighted Metering Multi point AF (Auto/Manual) NR Slow Shutter Quick Start Up Time Shutter/Aperture/Manual Mode AE Lock, Jog Dial Manual Focus/Zoom Ring Auto Pop-up Flash/Pre-Flash ISO sensitivity setting Clip Motion Voice Memo/E-mail/Text/TIFF Playback Zoom,Trimming,Resize, Sharpness 1.8" LCD Monitor (123 K dots) AV Out (PAL/NTSC) USB Terminal InfoLITHIUMTM M-Series Battery System Humansystems® Reconnaissance and Platoon Orders Information Page A-2 A1.3 Sony Micro MV Video Camera Sony’s compact Micro MV video camera has a 1/4.7" Mega Pixel CCD, that produces an image with 690,000 effective colour pixels and 520 lines of Horizontal resolution (Figure A-35). It has an auto focus and auto iris control/gain control that lets more or less light through depending on the brightness at the center of the area of focus. The video sight is also equipped with an image stabilizing device (Super SteadyShot™), and adjustable zoom that can magnify in this experiment up to twenty times (ten power optical zoom + ten power digital zoom). Figure A-35: Sony Micro MV video camera A1.4 Fire-i™ Color Digital Camera Fire-i™ Color Digital Camera is a web camera. The camera allows you to display, control & record full-size VGA still images and live video streams (Figure A-36). Video conference was conducted over wired LAN using i-Visit video conference software. The Fire-i camera has the following features: • • • • • • • • • Home/Office Monitoring BTV™ Carbon software (evaluation version) Capture still images (or video stream) while monitoring Low power consumption (ideal for portable use) Built-in f 4,65 mm lens with anti-reflective coating Two 400Mbps FireWire ports 640x480 video resolution 30 frames per second Spring clip for portable or Desktop flat displays attachment Humansystems® Reconnaissance and Platoon Orders Information Page A-3 Figure A-36: Fire-i camera A1.5 Hand Written Report – Field Message Pad In this base line condition the section leaders used their Field Message Pad to hand write their patrol report and to make any drawings. A1.6 Xybernaut MA V Wearable Computer A Xybernaut MA V wearable computer (Figure A-37) was attached to the CF tactical vest issued to each soldier. Each Section Commander and the Platoon Commander participating in the day’s attack wore one. The computer system features a 500Mhz Celeron processor with 256MB RAM. The participants could interact with the system using a touch screen and stylus, miniature trackball, soft keyboard, hard keyboard, and voice input devices. These input devices are described in more detail in the FBES VI report (Input Device Investigation for Future Dismounted Soldier Computer Systems (2004). A Global Positioning System was connected to the USB port on the Xybernaut using a Keyspan USB to serial adapter. An optional Smartdisk Firewire CD/RW drive could be connected to the IEEE1394 port on the Xybernaut. GPS Xybernaut PC Serial to USB Adapter Miniature Trackball CD/RW Drive Tablet Display Figure A-37: Xybernaut MA V wearable computer Humansystems® Reconnaissance and Platoon Orders Information Page A-4 Software applications were displayed on a Xybernaut flat panel 640x480 resolution daylight readable display (Figure A-38), with a screen measuring 6.4 inches. Figure A-38: Tablet display A1.7 Microsoft Net Meeting In the Digital One condition Microsoft’s net meeting drawing tool and white board was used for side and overhead view sketches. The whiteboard allowed the participants basic drawing tools to draw sketches and to make overlays on maps and pictures. Also, during the briefing either the Section Leader or the Platoon Commander could use the drawing board to present a point in real time that both of them could view as well as the jury. A1.8 Digital Patrol Report Digital patrol report or proforma was developed in visual basic with input fields of the categories of the information required for a patrol report (Figure A-39). After filling out the digital patrol report a text file was created and could be opened from Internet Explorer for the participants to view when required. Humansystems® Reconnaissance and Platoon Orders Information Page A-5 Figure A-39: Digital patrol report interface A1.9 Kenwood TK-280 Handheld Radio The Kenwood radios were used for verbal communication between the Section Leader and the Platoon Commander (Figure A-40). The radios have the following specifications: • • • • • • • • • • • • • • Watt VHF / 4 Watt UHF Trunked or Conventional 250 Channel Conventional 32 Systems Trunked Mil Spec for Driven Rain 12 Character Display Multiple Scan Functions Two Year Warranty Wide Band Coverage Programmable Function keys High Quality Audio Output Compounded Audio Extra Long Life Battery Available Die Cast Chassis Humansystems® Reconnaissance and Platoon Orders Information Page A-6 • • • • • Weather Sealed Universal Connector Light Control Key Lock Feature Mil Spec Speaker Mic With Programmable Keys Encryption Control Figure A-40: Kenwood TK-280 handheld radio A1.10 i-Visit iVisit software integrates audio, video, chat and messaging into a usable package to enable real time video conferencing. iVisit allows connections to multiple people. iVisit enables you to: • • • • • Combine video conferencing, voice calls, instant messaging, file sharing and web cobrowsing for richer online meetings with friends, family, colleagues or customers. Share pictures, videos, music, Powerpoint® presentations or any file format during voice calls or video conferences. Video conference, audio call and collaborate across Windows® or Macintosh® Operating Systems and hardware. Interact with users in 8 way video conference rooms, 100 party chat channels, or privately one-to-one. Offer scalable and affordable video conferencing. A1.11 NetMeeting® NetMeeting® is a Microsoft® product that allows face to face conversations using a PC and the Internet. It has the following features: Humansystems® Reconnaissance and Platoon Orders Information Page A-7 • • • • • • • • • Video and Audio Conferencing: allows you to communicate with anyone on the Internet. Chat: lets you conduct real-time conversations via text, with as many people as you like. Internet Directory: in a Web site provided and maintained by Microsoft to locate people to call on the Internet. File Transfer: let you send one or more files in the background during a NetMeeting® conference. Program Sharing: lets you flexibly share multiple programs during a conference and retain greater control over the way they are used. Remote Desktop Sharing: lets you operate a computer from a remote location. Security: uses three types of security measures to protect your privacy. Advance Calling: allows you to send a mail message to a NetMeeting user or initiate a Netmeeting call directly from you mail address book. Whiteboard: lets you collaborate in real time with others via graphic information. Humansystems® Reconnaissance and Platoon Orders Information Page A-8 Annex B: Jury Information Task Questionnaire Humansystems® Reconnaissance and Platoon Orders Information Page B-1 DATE: __________TIME: _____________ NAME/SUBJ #______________________ MISSION NUMBER: _________________ SECTION NUMBER: _______________ ROLE: Platoon Commander Section Commander Other__________ Sideview Picture Overhead Picture FMP Sketch Polaroid Digital sketch Digital picture FMP Sketch Digital sketch Overlay on topo map NA UAV with Overlay AURAL INFO TEXT INFO Face to face Radio Net Meeting (on-line) UAV NA FMP Hard copy NA SECTION A: Rate the degree to which you agree with the following statements using the scale provided. Please consider your responses to these scales carefully: Amount of recce information received Soft copy NA Completely Unacceptable 1 2 Borderline 3 4 Completely Acceptable 5 6 Level of detail of the recce information received Time required to receive the recce information Opportunity to gain clarification Time required to comprehend information Effort required to comprehend information Effort/Ease of using and or manipulating recce information for planning Ease of disseminating recce information Suitability for supporting terrain awareness Suitability for supporting enemy situational awareness Suitability for supporting global situational awareness Suitability for supporting general mission planning Humansystems® Reconnaissance and Platoon Orders Information Page B-2 7 Completely Unacceptable 1 2 Borderline 3 4 Completely Acceptable 5 6 Suitability for supporting detailed raid execution planning Suitability of modalities for reducing cognitive workload Level of trust in digital information transfer N/A Please assess the recce package for utility in planning a Platoon Raid using the assessment criteria attached. Please note the Platoon Raid must be executed by 1630hrs. Humansystems® Reconnaissance and Platoon Orders Information Page B-3 7 1. Importance Without this information I can complete this task: 2. Complexity How complex is the information? N/A 1 2 3 4 5 N/A 1 2 3 4 5 Not at all Can complete with difficulty Can complete easily Low - Simple signal word or sign Medium - May need to make an ID or write down or do simple integration with other information 6. Update Frequency How frequently would you wish to update this information? 7. Frequency of Use How often do you use this information? High - Requires integration with other information or calculations, interpretation 8. Accuracy 3. Timeliness How acceptable is the timeliness of this information for the task? 4. Difficulty How difficult is it to use the information to complete the task? NA 1 2 3 4 5 Completely Unacceptable Unacceptable Borderline Acceptable Completely Acceptable NA 1 2 3 4 5 Very Difficult Somewhat Difficult Borderline Somewhat Easy Very Easy How acceptable is the accuracy of this information for the task? 9. Time Pressure What time pressure do you feel when acquiring, sending or receiving this information? NA 1 2 3 4 5 NA 1 2 3 4 5 NA 1 2 3 4 5 NA 1 2 3 4 5. Retention For how long is this information useful? Humansystems® NA 1 2 3 4 5 A A A A A few seconds few minutes few hours few days few weeks or more Reconnaissance and Platoon Orders Information 5 Often Sometimes Rarely No.___ Units___ (Never or now only) Often Sometimes Rarely No.___ Units___ Completely Unacceptable Unacceptable Borderline Acceptable Completely Acceptable No.___ Units___ Extremely busy, very difficult Very busy, barely enough time Busy, challenging but manageable Moderate activity, spare time Light activity, minimum demands Page B-4 Please complete sections B-E for each category of information used SECTION B: Rate the degree to which you agree with the following statements using the scale provided. If no written text was provided please check the “Not Applicable” circle. Please consider your responses to these scales carefully: TEXT DATA (Written Patrol Reports) Completely Unacceptable 1 2 Borderline 3 4 5 Completely Acceptable 6 7 Not Applicable Suitability of modality/format (i.e. paper or electronically) for getting the information Reliability of the modality for information transfer Time required to comprehend information Effort required to comprehend information Time required to use the information (for plans) Effort/Ease of using and or manipulating information for planning Acceptability of information detail/complexity Utility of information-Timeliness Utility of information-relevance at Platoon/Section level Utility of information-Perceived Accuracy Utility of information-Importance to mission success Ease of distributing information Comments: Humansystems® Reconnaissance and Platoon Orders Information Page B-5 SECTION C: Rate the degree to which you agree with the following statements using the scale provided. If no side view drawings, photos etc. were provided please check the “Not Applicable” circle. Please consider your responses to these scales carefully: SIDE-VIEW DRAWINGS/PHOTOS Completely Unacceptable 1 2 Borderline 3 4 Completely Acceptable 5 6 Not Applicable Suitability of modality/format (i.e. paper or electronically) for getting the information Reliability of the modality for information transfer Time required to comprehend information Effort required to comprehend information Time required to use the information (for plans) Effort/Ease of using and or manipulating information for planning Acceptability of information detail/complexity Utility of information-Timeliness Utility of information-relevance at Platoon/Section level Utility of information-Perceived Accuracy Utility of information-Importance to mission success Ease of distributing information Comments: Humansystems® Reconnaissance and Platoon Orders Information Page B-6 7 SECTION D: Rate the degree to which you agree with the following statements using the scale provided. If no overhead view drawings, photos etc. were provided please check the “Not Applicable” circle. Please consider your responses to these scales carefully: OVERHEAD DRAWINGS/PHOTOS Completely Unacceptable 1 2 Borderline 3 4 Completely Acceptable 5 6 Not Applicable Suitability of modality (i.e. paper or electronically) for getting the information Reliability of the modality for information transfer Time required to comprehend information Effort required to comprehend information Time required to use the information (for plans) Effort/Ease of using and or manipulating information for planning Acceptability of information detail/complexity Utility of information-Timeliness Utility of information-relevance at Platoon/Section level Utility of information-Perceived Accuracy Utility of information-Importance to mission success Ease of distributing information Comments: Humansystems® Reconnaissance and Platoon Orders Information Page B-7 7 SECTION E Rate the degree to which you agree with the following statements using the scale provided. If no verbal info was provided please check the “Not Applicable” circle. Please consider your responses to these scales carefully:: AURAL DATA (Face to Face Briefings, Radio Orders) Completely Unacceptable 1 2 Borderline 3 4 Completely Acceptable 5 6 Not Applicable Suitability of modality (i.e. radio or face to face) for getting the information Reliability of the modality for information transfer Time required to comprehend information Effort required to comprehend information Time required to use the information (for plans) Effort/Ease of using and or manipulating information for planning Acceptability of information detail/complexity Utility of information-Timeliness Utility of information-relevance at Platoon/Section level Utility of information-Perceived Accuracy Utility of information-Importance to mission success Ease of distributing information Comments: Humansystems® Reconnaissance and Platoon Orders Information Page B-8 7 Annex C: Recce Information Exit Transfer Humansystems® Reconnaissance and Platoon Orders Information Page C-1 DATE: __________TIME: _____________ NAME/SUBJ #______________________ ROLE: Platoon Commander Section Commander Other__________ Based upon your previous operational experience and your experiences over the past two weeks please evaluate the recce patrol data collection, recording and information transfer tools utilized in Sections A to D. In Section E you will be asked to record the optimum recce tools that should be issued at the Section/Platoon level. Please note there is room for additional comments, add them in the Section below. Additional Comments Humansystems® Reconnaissance and Platoon Orders Information Page C-2 SECTION A: TEXT DATA (Written Patrol Reports) Is there a need to complete patrol reports at the dismounted Platoon or lower level? Need If there is a need to complete recce patrol reports, should the patrol reports if the future be completed by hand in a FMP or on a computer? FMP by hand Advantages by hand on an FMP? Advantages by computer? Disadvantages by hand on an FMP? Disadvantages by computer? No need On a mini computer How can we improve the means of preparing a recce patrol report? Should patrol reports always be completed behind our lines after the mission is over? Yes No Is there a need for giving dismounted sections or recce dets any added report preparation capabilities? Yes No Humansystems® Reconnaissance and Platoon Orders Information Page C-3 SECTION B: SIDE-VIEW DRAWINGS/PHOTOS DATA Is there a need to complete drawings, take sideview photographs, etc., at the dismounted Platoon or lower level? If there is a need to create or capture images, should the pictures be created by hand, in a FMP or on a computer? Or should the images be captured by a Polaroid or digital camera? Need No need Drawn by hand in a FMP Drawn by hand on a computer Captured by Polaroid camera Captured by digital camera Advantages drawn by hand on an FMP? Advantages drawn by hand in computer? Advantages captured by Polaroid? Advantages by digital camera? How can we improve the means of drawing or capturing side-view pictures? Or what features/capabilities should the camera/drawing system have? Should images be sent immediately or stored until after the patrol? Is there a need for giving dismounted sections or recce dets an added imaging capability? Humansystems® Sent immediately Yes Reconnaissance and Platoon Orders Information Stored No Page C-4 SECTION C: OVERHEAD-VIEW DRAWINGS/PHOTOS DATA Is there a need to complete drawings, take overhead-view photographs, etc., at the dismounted Platoon or lower level? Need No need Drawn by hand in a FMP If there is a need to create or capture images, Drawn by hand on a computer should the pictures be created by hand, in a FMP or on a computer? Or should the images be Drawn as a map overlay created as overlays on electronic maps or captured Captured as a UAV image as UAV or aerial photographs? Drawn as a UAV image overlay Advantages of drawn by hand? Advantages drawn by hand in computer? Advantages drawn as an electronic map overlay? Advantages as a UAV image? Advantages drawn as a UAV image overlay? How can we improve the means of drawing or capturing overhead-view pictures? Or what features/capabilities should the camera/drawing system have? Should images be sent immediately or stored until after the patrol? Is there a need for giving dismounted sections or recce dets an added imaging capability? Humansystems® Sent immediately Yes Reconnaissance and Platoon Orders Information Stored No Page C-5 SECTION D: VERBAL BRIEFINGS Is there a current need to give verbal patrol debriefs, at the dismounted Platoon or lower level? If there is a need to give a verbal debrief, should the debriefing be conducted face to face? Need No need Need for face to face No need Face to face Should the debriefing be done physically face to face, remotely using video conferencing systems, or remotely using radios or land lines? Remote by radio Remote by LAN (no video) Remote by video conferencing Advantages of face to face? Advantages by radio Advantages by videoconferencing? Can technology (digital reports, pictures, overlays, video conferencing, etc.) reduce the need for face to face debriefings? Always need for face to face debriefs Reduced need for face to face How can we improve the means of conducting verbal debriefs either face to face or remotely? Is there a need for giving dismounted sections or recce dets an ability to conduct debriefs remotely? Humansystems® Yes Reconnaissance and Platoon Orders Information No Page C-6 SECTION E: Based upon your previous operational experience and your experiences over the past two weeks please evaluate the recce patrol data collection, recording and information transfer tools. Please record the optimum recce tools that should be issued at the Section/Platoon level. Please note any added equipment required. If there is no need for kit, please mark “NR” for not required. Please note there is room for additional comments at the beginning of the questionnaire. Element Optimum Comments Patrol Report text info record (i.e. Performa, FMP) Side-view Image capture (i.e. camera, video, etc.) Side-view Image creation (i.e. drawing tool) Overhead-view Image capture (i.e. UAV) Overhead-view Image creation (i.e. drawing tool, overlay builder) Patrol Report verbal info transfer (face to face, radio, video conferencing etc.) Other recce tools required. Humansystems® Reconnaissance and Platoon Orders Information Page C-7 Annex D: Commander’s Recce Update Task Questionnaire Humansystems® Reconnaissance and Platoon Orders Information Page D-1 DATE: __________TIME: ____________ NAME: ___________________________ MISSION NUMBER: ________________ Physical Recce No Physical Recce (Rely on Recce Info) Remote Recce (UAV, Telepresence) ROLE: Platoon Commander PL 2IC SECTION A: Rate the degree to which you agree with the following statements using the scale provided. Please consider your responses to these scales carefully: Section Commander Completely Unacceptable 1 2 Section 2IC Borderline 3 4 Completely Acceptable 5 6 Amount of new information received Time required to receive all the new information Opportunity to gain clarification Effort required to comprehend new information Effort/Ease of using and or manipulating new information for adjusting initial plan Time available to use the new information for adjusting initial plan Ease of recording new information Suitability of new info for enhancing friendly situational awareness Suitability of new info for enhancing enemy situational awareness Suitability of new info for supporting raid execution (mission awareness) Overall utility of new information Overall acceptance of gaining this extra information at the Commander’s Recce Please assess thecommanders recce info for utility in planning the Platoon Raid using the assessment criteria attached. Please note the Platoon Raid must be executed by 1630hrs. Humansystems® Reconnaissance and Platoon Orders Information Page D-2 7 1. Importance Without this information I can complete this task: 2. Complexity How complex is the information? N/A 1 2 3 4 5 N/A 1 2 3 4 5 Not at all Can complete with difficulty 6. Update Frequency How frequently do you update this information? Can complete easily Low - Simple signal word or sign Medium - May need to make an ID or write down or do simple integration with other information 7. Frequency of Use How often do you use this information? High - Requires integration with other information or calculations, interpretation 8. Accuracy 3. Timeliness How acceptable is the timeliness of this information for the task? 4. Difficulty How difficult is it to use the information to complete the task? NA 1 2 3 4 5 Completely Unacceptable Unacceptable Borderline Acceptable Completely Acceptable NA 1 2 3 4 5 Very Difficult Somewhat Difficult Borderline Somewhat Easy Very Easy How acceptable is the accuracy of this information for the task? 9. Time Pressure What time pressure do you feel when acquiring, sending or receiving this information? NA 1 2 3 4 5 NA 1 2 3 4 5 NA 1 2 3 4 5 NA 1 2 3 4 5. Retention For how long is this information useful? Humansystems® NA 1 2 3 4 5 A few seconds A few minutes A few hours A few days A few weeks or more Reconnaissance and Platoon Orders Information 5 Often Sometimes Rarely No.___ Units___ (Never or now only) Often Sometimes Rarely No.___ Units___ Completely Unacceptable Unacceptable Borderline Acceptable Completely Acceptable No.___ Units___ Extremely busy, very difficult Very busy, barely enough time Busy, challenging but manageable Moderate activity, spare time Light activity, minimum demands Page D-3 Comments Humansystems® Reconnaissance and Platoon Orders Information Page D-4 Annex E: Commander’s Recce Exit Questionnaire Humansystems® Reconnaissance and Platoon Orders Information Page E-1 DATE: __________TIME: _____________ NAME/SUBJ #______________________ ROLE: Platoon Commander Section Commander Other__________ Based upon your previous operational experience and your experiences over the past two weeks please evaluate the approached to conducting the commander’s recce (Sections A to C). In Section D you will be asked to record the optimum commander’s recce tools/approach that should be issued/done at the Section/Platoon level. Please note there is room for below for additional comments. Additional Comments Humansystems® Reconnaissance and Platoon Orders Information Page E-2 SECTION A: Physical Recce: Given the following recce info provided/means of transfer: (baseline FMP drawings, polaroid pictures, face to face verbal debrief, text) , Need No need Need No need Need No need is there a need to conduct a physical recce of the objective at the dismounted Platoon or lower level? Given the following recce info provided/means of transfer: (digital drawings, digital pictures, radio debrief, soft text) , is there a need to conduct a physical recce of the objective at the dismounted Platoon or lower level? Given the following recce info provided/means of transfer: (digital drawings, digital pictures, topo overlays, video conferencing, soft text) , is there a need to conduct a physical recce of the objective at the dismounted Platoon or lower level? If a recce of an objective has not been undertaken what additional information is required at a commander’s recce? If a recce of an objective has been undertaken what additional information is required at a commander’s recce? Humansystems® Reconnaissance and Platoon Orders Information Page E-3 Advantages of a physical recce? Disadvantages of a physical recce (impact on tempo, detectability, etc)? How can we improve the means of conducting a physical commander’s recce? Humansystems® Reconnaissance and Platoon Orders Information Page E-4 SECTION B: No Physical Recce - Rely on Previous Info Advantages of relying on previous recce info (impact on tempo, detectability, etc)? Disadvantages of not conducting a physical recce and relying on previous recce info? If a previous recce of an objective has been undertaken, what additional information is required so that a commander does not have to complete a physical recce? Humansystems® Reconnaissance and Platoon Orders Information Page E-5 SECTION C: No Physical Recce - Rely on Telepresence/Real-Time Info Advantages of relying on real-time info (impact on tempo, detectability, etc)? Disadvantages of not conducting a physical recce and relying on real-time info? If real-time informatiuon is available, what additional information is required so that a commander does not have to complete a physical recce? Humansystems® Reconnaissance and Platoon Orders Information Page E-6 SECTION D: Based upon your previous operational experience and your experiences over the past two weeks please evaluate the commander’s recce data collection, recording and information transfer tools. Please record the optimum tools that should be issued at to the Commander at the Section/Platoon level. Please note any added equipment required. If there is no need for kit, please mark “NR” for not required. Please note there is room for additional comments at the beginning of the questionnaire. Element Optimum Comments Text info record (i.e. Performa, FMP) Side-view Image capture (i.e. camera, video, etc.) Side-view Image creation (i.e. drawing tool) Overhead-view Image capture (i.e. UAV) Overhead-view Image creation (i.e. drawing tool, overlay builder) Verbal info transfer (face to face, radio, video conferencing etc.) Other recce tools required. Humansystems® Reconnaissance and Platoon Orders Information Page E-7 Annex F: Orders Briefing – Provider Humansystems® Reconnaissance and Platoon Orders Information Page F-1 PARTICIPANT NUMBER: __________ MISSION NUMBER: SECTION NUMBER: CONDITION: ROLE: FACE TO FACE RADIO / MAP DIGITAL MEETING $ $ $ WPN DET COMD SECT COMD PL COMD $ $ $ Rate the acceptance of the following statements using the scale provided. Please consider your responses to the scale carefully. Amount of Information Provided Time Required to Give Orders Opportunity for Back Brief Confidence in others understanding my Mission Intent Confidence in others understanding the Mission Execution Ease of Providing Section Level Situational Information Ease of Providing Terrain/Navigational Information Ease of Providing Platoon Level Situational Information Suitability for Reducing Mental Effort Suitability for Reducing Memory Demands Overall Ease of Providing Orders Briefing Overall Utility of Briefing Method Humansystems® Acceptability ☺ 1 2 3 4 5 6 7 $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ Reconnaissance and Platoon Orders Information Page F-2 Likes Dislikes Indicate the features/information you liked the most. Indicate the features/information you liked the least. 1. 1. 2. 2. 3. 3. Improvements How would you improve this briefing method? 1. 2. 3. Additional Comments Humansystems® Reconnaissance and Platoon Orders Information Page F-3 Annex G: Orders Briefing – Receivers Humansystems® Reconnaissance and Platoon Orders Information Page G-1 PARTICIPANT NUMBER: _________ MISSION NUMBER: SECTION NUMBER: CONDITION: ROLE: FACE TO FACE RADIO / MAP DIGITAL MEETING $ $ $ WPN DET COMD SECT COMD PL COMD $ $ $ Acceptability Rate the acceptance of the following statements using the scale provided. Please consider you responses to the scale carefully. Amount of Information Received Time Required to Receive Orders Opportunity for Back Brief Time Required to Comprehend Information Effort Required to Comprehend Information Confidence in Comprehending Mission Intent Confidence in Comprehending Mission Execution Ease of Recording Information Effectiveness for Section Level Situational Awareness Effectiveness for Terrain/Navigational Awareness Effectiveness for Status of Friendly Forces Effectiveness for Status of Enemy Forces Effectiveness for Platoon Level Situational Awareness Suitability for Reducing Mental Effort Suitability for Reducing Memory Demands Overall Ease of Receiving Orders Briefing Overall Utility of Briefing Method Humansystems® 1 2 3 4 5 6 ☺ 7 $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ Reconnaissance and Platoon Orders Information Page G-2 Likes Dislikes Indicate the features/information you liked the most. Indicate the features/information you liked the least. 1. 1. 2. 2. 3. 3. Improvements How would you improve this briefing method? 1. 2. 3. Additional Comments Humansystems® Reconnaissance and Platoon Orders Information Page G-3 Annex H: Orders Comprehension with Map Humansystems® Reconnaissance and Platoon Orders Information Page H-1 PARTICIPANT NUMBER: _____________________ MISSION NUMBER: ___________________ SECTION NUMBER: _________________________ CONDITION: ROLE: FACE TO FACE RADIO / MAP DIGITAL MEETING $ $ $ WPN DET COMD SECT COMD $ $ SECTION A: BASED ON THE ORDERS PROVIDED, ANSWER THE FOLLOWING QUESTIONS. 1. Formation: 2. Grouping and Tasks: 3. H Hour: 4. Attack position and route: please indicate on map provided 5. Order of march to attack position: 6. Line of departure: please indicate on map provided 7. Route: please indicate on map provided 8. Assault position: please indicate on map provided 9. Assault line: please indicate on map provided 10. Dismount Area: (if applicable): please indicate on map provided 11. Consolidation: please indicate on map provided 12. Fire Plan: 13. Zulu Harbour (if applicable): please indicate on map provided Humansystems® Reconnaissance and Platoon Orders Information Page H-2 Humansystems® Reconnaissance and Platoon Orders Information Page H-3 Annex I: Teamwork Humansystems® Reconnaissance and Platoon Orders Information Page I-1 PARTICIPANT NUMBER: __________ MISSION NUMBER: SECTION NUMBER: CONDITION: ROLE: FACE TO FACE RADIO / MAP DIGITAL MEETING $ $ $ WPN DET COMD SECT COMD PL COMD $ $ $ Agreement with Statement SECTION A: Rate the degree to which you agree with the following statements using the scale provided. Please consider your responses to these scales carefully: Strongly Disagree 1 Strongly Agree Neutral 2 3 4 5 6 7 The platoon coordinates well in completing this mission. The platoon leader provides good direction in helping our section to meet this mission’s goals. During this mission, other sections are able to anticipate my actions and I am able to anticipate theirs. Teamwork increases to our platoon’s ability to complete this mission. During this mission, the other leaders have failed to give me the information that I need to make decisions. Our platoon shows a poor level of cooperation during this mission. In this mission, the other leaders and I work well as a team. Humansystems® Reconnaissance and Platoon Orders Information Page I-2 Agreement with Statement SECTION B: Rate the degree to which you agree with the following statements using the scale provided. Please consider your responses to these scales carefully: Strongly Disagree 1 Strongly Agree Neutral 2 3 4 5 6 7 Our platoon is able to accomplish more as a team than as individual sections. I see myself as a team member first and as an individual second. I am confident in the abilities of my teammates during this mission. The members of the platoon have a common view of how to complete this mission. In general, the platoon performs well as a team. The platoon leaders and I form a cohesive unit. SECTION C: COMMENTS Humansystems® Reconnaissance and Platoon Orders Information Page I-3 Annex J: NASA TLX Workload Humansystems® Reconnaissance and Platoon Orders Information Page J-1 PARTICIPANT NUMBER: ____________________ MISSION NUMBER: ___________________ SECTION NUMBER: _________________________ CONDITION: ROLE: FACE TO FACE RADIO / MAP DIGITAL MEETING $ $ $ WPN DET COMD SECT COMD PL COMD $ $ $ Rate the session by marking an “X” on each scale at the point that matches your experience. Each line has two endpoint descriptors to help describe the scale. Please consider your responses to these scales carefully. MENTAL DEMAND (thinking, deciding, searching, remembering) Low High (easy, simple) (demanding, complex) PHYSICAL DEMAND (controlling, operating, activating) Low High (easy, restful) (demanding, laborious) TEMPORAL DEMAND (time pressure) Low High (leisurely) (frantic) PERFORMANCE (how successful and how satisfied were you with performing this task?) Good Poor EFFORT (how hard did you have to work, both mentally and physically?) Low High FRUSTRATION Humansystems® Low High (gratified, complacent) (discouraged, annoyed) Reconnaissance and Platoon Orders Information Page J-2 Annex K: Distributed Orders Exit Questionnaire Humansystems® Reconnaissance and Platoon Orders Information Page K-1 PARTICIPANT NUMBER: __________ SECTION NUMBER: ______________ Rate the acceptance of the following statements using the scale provided. Please consider your responses to the scale carefully. _ Face to Face Amount of Information Received Time Required to Receive Orders Opportunity for Back Brief Time Required to Understand Information Effort Required to Understand Information Confidence in my Understanding the Mission Intent Confidence in my Understanding the Mission Execution Ease of Recording Information Effectiveness for Section Level Situational Awareness Effectiveness for Terrain/Navigational Awareness Effectiveness for Status of Friendly Forces Effectiveness for Status of Enemy Forces Effectiveness for Platoon Level Situational Awareness Humansystems® _ Radio / Map Digital Meeting 1 2 3 4 5 6 ☺ 7 1 2 3 4 5 6 ☺ 7 1 2 3 4 5 6 ☺ 7 $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ Reconnaissance and Platoon Orders Information Page K-2 _ Radio / Map Suitability for Reducing Mental Effort Suitability for Reducing Memory Demands Overall Ease of Receiving Orders Briefing Overall Utility of Briefing Method Likes _ Radio / Digital Files Digital Meeting 1 2 3 4 5 6 ☺ 7 1 2 3 4 5 6 ☺ 7 1 2 3 4 5 6 ☺ 7 $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ Dislikes Indicate the features/information you liked the most. Indicate the features/information you liked the least. 1. 1. 2. 2. 3. 3. Improvements How would you improve orders briefing methods? 1. 2. 3. Additional Comments Humansystems® Reconnaissance and Platoon Orders Information Page K-3 UNCLASSIFIED DOCUMENT CONTROL DATA (Security classification of the title, body of abstract and indexing annotation must be entered when the overall document is classified) 1. ORIGINATOR (The name and address of the organization preparing the document, Organizations 2. SECURITY CLASSIFICATION for whom the document was prepared, e.g. Centre sponsoring a contractor's report, or tasking agency, are entered in section 8.) (Overall security classification of the document including special warning terms if applicable.) Publishing: DRDC Toronto UNCLASSIFIED Performing: Humansystems® Incorporated, 111 Farquhar St., 2nd floor, Guelph, ON N1H 3N4 Monitoring: Contracting: DRDC Toronto 3. TITLE (The complete document title as indicated on the title page. Its classification is indicated by the appropriate abbreviation (S, C, R, or U) in parenthesis at the end of the title) Investigation of Alternative Methods of Transferring Reconnaissance and Platoon Orders Information (U) Étude sur les moyens de communiquer les données de reconnaissance et les ordres de peloton 4. AUTHORS (First name, middle initial and last name. If military, show rank, e.g. Maj. John E. Doe.) Harry A. Angel; David W. Tack; Lisa J. Massel 5. DATE OF PUBLICATION (Month and year of publication of document.) July 2005 6a NO. OF PAGES 6b. NO. OF REFS (Total containing information, including Annexes, Appendices, etc.) 123 (Total cited in document.) 2 7. DESCRIPTIVE NOTES (The category of the document, e.g. technical report, technical note or memorandum. If appropriate, enter the type of report, e.g. interim, progress, summary, annual or final. Give the inclusive dates when a specific reporting period is covered.) Contract Report 8. SPONSORING ACTIVITY (The names of the department project office or laboratory sponsoring the research and development − include address.) Sponsoring: DLR 5, NDHQ OTTAWA,ON K1A 0K2 Tasking: 9a. PROJECT OR GRANT NO. (If appropriate, the applicable research and development project or grant under which the document was written. Please specify whether project or grant.) 12QG01 10a. ORIGINATOR'S DOCUMENT NUMBER (The official 9b. CONTRACT NO. (If appropriate, the applicable number under which the document was written.) W7711−017747/001/TOR 10b. OTHER DOCUMENT NO(s). (Any other numbers under which document number by which the document is identified by the originating activity. This number must be unique to this document) may be assigned this document either by the originator or by the sponsor.) DRDC Toronto CR 2005−054 SIREQ#140 11. DOCUMENT AVAILABILIY (Any limitations on the dissemination of the document, other than those imposed by security classification.) Defence departments in approved countries − Document has initial limited distribution through Exploitation Manager − TTCP and NATO countries and agencies − Unlimited after initial limited distribution 12. DOCUMENT ANNOUNCEMENT (Any limitation to the bibliographic announcement of this document. This will normally correspond to the Document Availability (11), However, when further distribution (beyond the audience specified in (11) is possible, a wider announcement audience may be selected.)) Other − Document to have initial Limited announcement UNCLASSIFIED DOCUMENT CONTROL DATA (Security classification of the title, body of abstract and indexing annotation must be entered when the overall document is classified) 13. ABSTRACT (A brief and factual summary of the document. It may also appear elsewhere in the body of the document itself. It is highly desirable that the abstract of classified documents be unclassified. Each paragraph of the abstract shall begin with an indication of the security classification of the information in the paragraph (unless the document itself is unclassified) represented as (S), (C), (R), or (U). It is not necessary to include here abstracts in both official languages unless the text is bilingual.) (U) This experiment investigated the technological ability to capture and transfer information from recce patrols to higher echelons. A daily mission was carried out in which three sections conducted recce patrols. Following the recce patrols, the section leaders and the platoon commander collocated and conducted recce briefings. Three different methods of capturing, preparing and transferring information with increasing digital capability were evaluated by a jury of the section leaders’ and platoon commander’s peers watching the transfer of information from a remote location. The first method acted as a baseline for the other two conditions (current CF practice). In this Face to Face condition, the report and drawings were drafted by hand, and pictures were taken with a Polaroid camera. The patrol briefing was conducted face to face. For the Digital/Radio condition, the report and drawings were produced digitally, and pictures were taken with a digital camera. The briefing was conducted remotely by radio. For the Digital/Telepresence condition, the report and drawings were produced digitally, pictures were taken digitally, and overlays were used. For this condition, the briefing took place remotely by telepresence. Following the section recce briefings, the platoon commander conducted a recce and distributed his orders. For the commander’s recce, the following three methods evaluated were the physical recce (current CF procedure), remote recce by radio, and remote recce by Unattended Aerial Vehicle (UAV). The final study investigated distributed orders and the different ways of transferring information. Distributed orders were conducted in a centralized and two different decentralized formations (by radio and telepresence). Participants liked the ability to create digital reports, pictures, drawings, and overlays. They felt the greatest advantage was the ease with which this information could be sent electronically to higher echelons and be reproduced. Participants preferred recce briefings to be conducted face to face, however, because with this method they were able to tell if the other soldier comprehended the information they were sharing. If a briefing must be conducted remotely, participants preferred telepresence over the radio. Participants believed that it was always necessary to conduct a Commander’s physical recce because it increases the commander’s situational awareness of the enemy, objective, and terrain. This information allows the commander to change his plan as appropriate and determine assault positions, withdraw routes, fire base location, etc. Overall, participants preferred to have distributed orders conducted face to face, which allows individuals to view each other’s body language as well as easily determine each other’s comprehension of the plan. Also, participants believed that gathering at one location increases the communication among sections, thereby increasing efficiency. 14. KEYWORDS, DESCRIPTORS or IDENTIFIERS (Technically meaningful terms or short phrases that characterize a document and could be helpful in cataloguing the document. They should be selected so that no security classification is required. Identifiers, such as equipment model designation, trade name, military project code name, geographic location may also be included. If possible keywords should be selected from a published thesaurus, e.g. Thesaurus of Engineering and Scientific Terms (TEST) and that thesaurus identified. If it is not possible to select indexing terms which are Unclassified, the classification of each should be indicated as with the title.) (U) Soldier Information Requirements Technology Demonstration Project; SIREQ TD; Recce patrols; recce briefing; information transfer; Unattended Aerial Vahicle; UAV; telepresence; digital tools; Human Factors