fla singapore online newsletter
Transcription
fla singapore online newsletter
LIKE US ON FACEBOOK NOW! https://www.facebook.com/flasingapore.org FLA SINGAPORE ONLINE NEWSLETTER May Issue 2015 Dear FLA Members and friends, UPCOMING EVENTS Developing a successful franchise business depends as much on the quality on the franchisees as on the quality of your product and brand. Several Singapore franchisors learnt it the hard way and had to withdraw, regroup and re-strategize. Maybe going into franchising was too early, maybe the local franchisees were “not good enough”, maybe the “overseas partners had the wrong profile”, maybe the negotiations were “not handled properly”. In retrospect, some “good” decisions turn out to be mistakes . An association cannot make decisions for you but can contribute to bringing you the tools and means to arrive to good decision making. 1) 29th FFM Course Venue: 50 Market Street, #10-01 14th – 15th May 9am – 5pm Fees: Member: $550. Non-Member: $650 https://www.regonline.com/Register/Checkin.aspx?EventI D=1624691 2) IP Consult (with IPOS and FLA) Venue: IP Academy @ 51 Bras Basah Road 11th May 1pm – 5pm Fees: FREE 3) Leveraging your Business Venue: 50 Market Street, #10-01 5th June 9am – 12pm Fees: Member: $20. Non-Member: $50 This is why we organized the April 24th Franchise Negotiations Workshop. It is also why we conducted business-matching missions with our members in Japan and Jakarta in partnership with FT Consulting and AS Louken respectively. More are being planned in Thailand and other markets. Objectively, nothing beats a few days overseas accompanied by good quality meetings to have a better feel for a market and… for that market to have a feel for your franchise brands. To make sure you do not miss any, our calendar of events and missions is available is this newsletter. In this newsletter, we also welcome our 7 new members for the month. Year on year, our membership base grew significantly. Singapore franchising and licensing landscape is going through a major transformation and we trust that your Association will be a significant factor in your success. MEMBERS NEWS Jean Jacques, ED, FLA Singapore FLA 2015 Executive Committee CHAIR - Ms Donna Lee (Kindergolf) VICE CHAIR - Mr Andrew Tjioe (Tung Lok Millenium) Mr Bean Mr Bean’s soya beans are brought in from North America where they are planted and harvested under stringent quality control requirements. Upon harvesting, the beans undergo rigorous tests for quality, non-GMO modifications, colour and weight to ensure they are of a specific shape and size. ABR Holdings Limited ABR Holdings is a food and beverage company, managing, franchising and operating a portfolio of well-known brands including Swensens, Earle Swensens, Hippopotamus, Yogen Fruz, Gloria Jean’s Coffees, Oishi Pizza, Tip Top Curry Puffs and Season’s Cafe in Singapore, Malaysia, Brunei and China. It is also involved in the processing, baking and trading of bread, cakes and confectionery. Saybons (French Food Factory Pte Ltd) Saybon, the Singapore-based French crepes specialty chain is now looking beyond Singapore’s shores. Japan is a key target market. Seoul Yummy hits crowd-financing milestones Seoul Yummy crowd-financing campaign has ended with a BANG! $314,000 has been pledged from 62 unique investors, with oversubscription of 151%. The campaign achieved two milestones in crowd financing with MoolahSense. The target amount was raised within the shortest time of 15 days with the highest amount of funds! Congratulations to Frank, CEO & Founder of Seoul Yummy! Tel: (+65) 6333 0292 Fax: (+65) 6333 0962 TREASURER - Mr John Ong (FT Consulting) SECRETARY - Mr Li Dong (7-eleven) COMMITTEE MEMBERS - Mr Alex Butt (Signarama) - Mr Bobby Ong (AutoSaver) - Mr Low Cheong Kee (Home Fix-DIY) - Mr Andrew Khoo (ABR Holdings) - Mr Andrew Lee (Zingrill Holdings) - Mr Albert Kong (Asiawide Franchise Consultants) ADVISORS - Mr Robert Leong (Kinderland Educare Services Pte Ltd) - Mr Dhirendra Shantilal (Fircroft Pte Ltd) - Dr T. Chandroo (Modern Montessori International) - Ms Karen Eidsvik (Subway Systems) The prestigious FLA Awards are back! October 29th! Registrations open soon! [email protected] www.flasingapore.org 1 LIKE US ON FACEBOOK NOW! https://www.facebook.com/flasingapore.org FLA SINGAPORE ONLINE NEWSLETTER May Issue 2015 Introducing 2015/2016 FLA Executive Committee FLA 2014 Survey Report is on sale! In order to offer FLA members, the government sector and investors a more comprehensive understanding on the franchise industry in Singapore, FLA launched a nation-wide study retail survey (building up a massive database with over 17,000 retail outlets) covering 100 shopping malls, all the existing MRT/LRT stations and Bus interchanges in Singapore. The sample population excludes the stores that scatter across streets, residential areas, hospitals, hotels, office buildings, etc. Then FLA filtered out the franchise brands and produced analytic summaries that are condensed in that neat little survey report. S$85 for non-members. Free for all 2015 members. Position Chairman Name Donna Lee CEO KinderGolf Pte Ltd ViceChairman Andrew Tjioe Executive Chairman Tung Lok Millennium Honorary Secretary Li Dong Franchise Manager 7 Eleven, Cold Storage Honorary Treasurer John Ong CEO FT Consulting Pte Ltd Member Bobby Ong Managing Director Auto Saver Pte Ltd Member Albert Kong CEO Asiawide Franchise Consultants Pte Ltd Andrew Lee CEO Zingrill Holdings Pte Ltd Member Member Low Cheong Kee CEO Home Fix - DIY Member Alex Butt President Signarama Singapore Member Andrew Khoo Director ABR Holdings Ltd Call 6333 0292 to receive your free digital copy or to order one. Tel: (+65) 6333 0292 Fax: (+65) 6333 0962 [email protected] www.flasingapore.org 2 LIKE US ON FACEBOOK NOW! https://www.facebook.com/flasingapore.org FLA SINGAPORE ONLINE NEWSLETTER May Issue 2015 Fundamentals of Franchise Management (FFM) - 29th Intake (14th – 15th May 2015) FLA Workshop – Franchise Negotiations (ScotWork) 24th of April 2015 Fundamentals of Franchise Management (FFM) is the first foundation course on franchising by Franchising and Licensing Association (FLA) Singapore. FFM will introduce participants to multidisciplinary areas involved in the franchising practice. Using lectures, case studies and assignments, FFM will provide participants the necessary theories, background information and practical learning experiences for their executive responsibilities. FT Consulting, together with Franchising and Licensing Association (FLA Singapore), will conduct the course. Topics covered the key areas of: • Understanding the Franchise Business • Franchise Manuals and Marketing • Legal and Commercial Framework of Franchising • Financial Considerations in Franchising . Using case studies and real world examples, together with active participation and discussions, the course proved to be time and money well spent for the participants. Tel: (+65) 6333 0292 We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. The ability to negotiate effectively is an art form which many of us are not confident in doing. Formal negotiations are however, a vital part of communication across various sectors from business to politics. FLA and ScotWork held an introductory session on effective negotiations. Mr Terrence Fernandez, Director of ScotWork kick-started the session with a simple negotiation problem and ask the participants for suggestions to the problem. This snowballed into a lively discussion on the common misconception of negotiations. He explained that the most important aspects of a negotiations is the willingness of both parties to “Trade” and without the act of “trading”, negotiations will eventually breakdown. He stressed that in successful negotiations, the needs of all parties are met. Expectations are expressed, communication is two-way and desired outcomes are achieved without damage to relationships. The session ended with a networking tea-break followed by some Q&A. Fax: (+65) 6333 0962 [email protected] www.flasingapore.org 3 LIKE US ON FACEBOOK NOW! https://www.facebook.com/flasingapore.org FLA SINGAPORE ONLINE NEWSLETTER May Issue 2015 Deal Hunter Program to Jakarta with FLA and Altiply (A.S Louken), 13th March 2015 FLA Advertising FLA Singapore is proud to announce the launch of our advertising media platform. FLA’s Website and Newsletter is the premier platform for franchise marketing in Singapore and Asia. With over 80% of business decisions now being made online, now more than ever, when it comes to marketing your franchise, you simply cannot afford to do it wrong. On March 13th 2015, FLA, Altiply and BCA bank of Indonesia conducted a DEAL HUNTER program in Jakarta. A total of 15 Singapore Companies in total went for the business mission trip, with most of event held at the Grand Hyatt hotel in Jakarta. For the occasion, BCA invited its Solitaire Club Members to meet with Singapore brand owners and discuss potential investments in their franchise programs. Our newsletter reaches out to over 3,000 contacts and our website is the only official source of franchise news and information in Singapore. If you want to expose your franchise concept to the Asian markets, advertising with FLA Singapore is the best option Besides the mini purpose built exhibition, the event was also filled with seminars and discussions around franchising and licensing (ex. Franchise Benefits of Acquiring Rights, How to Choose a Suitable Franchise Roommate, Rise of the Services Franchise Sector, Marketing to the Indonesian Women…). With a competent speakers panel made of Amir Karamoy (Secretary General, Franchising & Licensing Association of Indonesia), Cynthia Woo (Director of Altiply Consulting) and Gilbert Chee (Head of Franchise Sales, Altiply Consulting), the seminar was a fitting lead-out for the key body of the event: the 1-to-1 business matching meetings. Well over 90 of such meetings were facilitated. No doubt, some successful deals are soon to be announced! Advertising with FLA is only for members. Rates start at $800 for 6 months and $1,500 for 1 year. Contact: details Info@flasingapore for more Banner size requirements: 1,000px (w) by 480px (h) Visit our FLA Facebook page and website galleries for more images. Tel: (+65) 6333 0292 Fax: (+65) 6333 0962 Singapore participants :Yellow Submarines, Yummi Bites, SureClean, Shin-Sapporo Ramen, Lush Addiction, Perllini & Mel, MIYOC, HighBrow , Fidgets, Choice Cycle Group, Pazzion, Seoul Yummy, Blum & co, Pet Lovers, Kim’s Place Seafood Centre. [email protected] www.flasingapore.org 4 LIKE US ON FACEBOOK NOW! https://www.facebook.com/flasingapore.org FLA SINGAPORE ONLINE NEWSLETTER May Issue 2015 FLA Members – Industrial Property and Unsecured Working Capital Financing with Hong Leong Finance Certified Franchise Executive FLA is teaming up with Hong Leong Finance to offer viable solutions through the following financing options: 1. SG50 Commercial Property Financing Package (For completed properties): At a time when FLA Members face higher rental charges, investing in the purchase of a completed industrial property to replace the rental premises of a central kitchen for example is an option to seriously consider. However, SMEs may worry about the down-payment which will deplete their working capital funds. Hong Leong is pleased to introduce the SG50 Commercial Property Financing Package. Launched in conjunction with nation's celebration of its 50th year, FLA members purchasing a completed commercial or industrial building for own use can avail financing of up to 100%* of the purchase price (or valuation of the property, whichever is lower). *80% will be in the form of a property loan whilst the 20% balance will be in the form of a revolving working capital loan or term loan. The Certified Franchise Executive Program (CFE) is a career development program offered by the Institute of Certified Franchise Executives of the International Franchise Association Education Foundation. It offers franchise professionals the opportunity to learn, grow professionally and reach a recognized standard of excellence in the franchise community. The CFE offers a wide range of continuing education programs for professional development. Meeting the requirements of the program and completing the course of study leads to the Certified Franchise Executive (CFE) designation. Eligibility Borrowers being Active Operating & Profitable Companies with Purchase/Refinance of Completed Commercial Properties Structure 80% will be in the form of a mortgage term loan whilst the 20% balance will be in the form of a working capital term loan. 2. Commercial/ Industrial Property Loan: For FLA Members who wish to purchase a commercial retail property, whether it has just been developer-launched or a completed property, under proviso adequate funds for the down-payment and require only 80% financing. • Financing up to 80% for purchase of commercial and industrial properties; • Loan tenor can be up to a max 25yrs; • Available in attractive floating or fixed rate; • Conversion is available if property obtains TOP; • Applies to both completed and properties under construction. 3. Equipment Financing / Hire Purchase Loans: If you are upgrading your central kitchen to improve productivity and wish to invest in new heavy duty appliances and equipment but do not want to tap into your cash reserves, Hong Leong is able to offer: • A Hire Purchase loan to finance your equipment purchases. • Up to 95% of the purchase price financing for new equipment. • Up to 85% of purchase price or valuation for used equipment. Loan tenors can be up to 5 years, depending of the lifespan. Certified Franchise Executives are bound by a strong code of ethics, have completed a significant number of state-of-the-industry courses and attended many industry meetings. Industry experience is critical to obtaining the CFE award. Each CFE must recertify every three years. The CFE program is available every month for admission and it takes a minimum of 2 years to complete the certification. For more information on CFE and for enrolment, contact [email protected] 4. Unsecured Working Capital Loan: -If you are newly embarking in Franchising after successful years of operating profitability and realize that securing the IP and licensing entails far more cash than what you have budgeted for, then a loan can conveniently supplement your committed funds. • Collateral free term loans (personal and or corporate guarantors may be required); • Attractive interest rate for unsecured loans; • Loan amount and tenor is subject to approval; Required Documents for Evaluation* 1. Latest 2 years Audited Financial Statements; 2. Latest Management Accounts; 3. Latest 3 months of company's Bank Statements. * The required documents may entail more documents than the above. For more information and application forms, please contact (always use the reference”FLA SG 50”): Alvin Goh Assistant Vice-President, SME Financing [email protected] (65) 6415 9145 Melisse Ong Assistant Vice-President, SME Financing [email protected] (65) 6415 9135 Ng Kok Wai Assistant Vice-President, SME Financing [email protected] (65) 6415 9232 Tracy Chua Vice-President, SME Financing [email protected] (65) 6415 9128 CAPITAL STRATEGIC GROUP LLP (CSG) a premier company dealing in equity investments and business brokerage focused mainly on franchise marketing and client matching through its Eastern Franchise Group (EFG) and EBSeminars brands is opening in Jakarta its first fully-owned overseas office. Tel: (+65) 6333 0292 Fax: (+65) 6333 0962 That FLAsia Show 2014 was the largest FLAsia Show to date! Gross Area: 5,140sqm 20% increase from 2013. No. of Participants: 313 brands (with origins from 22 countries and regions) No. of Visitors: 8,000 [email protected] www.flasingapore.org 5 LIKE US ON FACEBOOK NOW! https://www.facebook.com/flasingapore.org FLA SINGAPORE ONLINE NEWSLETTER May Issue 2015 FLA and Capital Strategy Group “Business Opportunities in Asia” FLA Secretariat 23rd April 2015 Jean-Jacques Lavigne (Executive Director): Email: [email protected] Tel: (65) 6333 3093 Michelle Kwok (Industry Development Manager): Email: [email protected] Tel: (65) 6333 0292 Judy Ong (Accounts Executive): Email: [email protected] Tel: (65) 6333 0292 In collaboration with Eastern Franchise Group, FLA presented an overview of franchising and licensing in Singapore to over 15 business owners and entrepreneurs. Part of the EBSeminars Series, the event was hosted by GreenHub it its newly opened grand office suites along West Cost Highway. FLA Operation Manager Glendon Cheok shared about the role of FLA in the Singapore franchise and licensing industry. He also shared insights on the latest survey conducted by FLA in 2014 on the franchise brands in Singapore shopping malls. He then went on the to illustrate the various structures and mechanisms which can be adopted by business owners in their Asian expansion through franchising, (through member case studies) touching on the different franchising and management models available. Franchise News ! The final segment of the talk was a lively discussion with David Ho, Director of Capital Strategy Group - CSG - (holding company for Eastern Franchise Group). He shared about the services provided by CSG and the importance of brand management in the context of Asian expansion. He also pointed out the different avenues of income streams that a company can exploit such as vertical and horizontal expansion of services and products. Asia Franchise Magazine and FLA have been long time partners. Asiawide Trends, The day ended off with a networking wine appreciation session hosted by Mr Laurent from Ewines, where participants got to enjoy and sample old world wines from Italy and France. publisher of Asia Franchise Magazine, is granting FLA Members a special 66% discount from the published rates card (Full Page US$4,800 or S$6,000 before FLA Discount). So call now at 6743-2282 or email to: [email protected] now to book your space and enjoy FLA Benefits! Tel: (+65) 6333 0292 Fax: (+65) 6333 0962 [email protected] www.flasingapore.org 6 LIKE US ON FACEBOOK NOW! https://www.facebook.com/flasingapore.org FLA SINGAPORE ONLINE NEWSLETTER May Issue 2015 IXTrans Logistics FLA WELCOMES NEW MEMBERS OF APRIL 2015 !! IXTrans is a transportation company with many years experience in logistics throughout Asia. IXTrans has been designing transport and Logistics solutions to ensure that its Customers get the best possible service, at the best possible rates. Contact: Malcom Rees [email protected] Website: www.ixtrans.com Founder Bak Kut More than just a restaurant, Founder Bak Kut Teh has accompanied many Singaporeans in the last two decades. They have been the constant destination for everyone to visit, dine and enjoy the unique taste of their delicacies. It is not doubt that Founder Bak Kut Teh has become a part of Singaporean’s collective memory. Contact: Nigel Chua [email protected] Website: www.founderbakkutteh.com Global International Events Consultancy GIEC is an events and consultancy company that organises large scale events and conferences. They organize various events such as the upcoming Bangkok RetailEx and FranchiseEX events. Contact: Rosalind Ng [email protected] Website: www.giec.biz FranchisEX ASEAN 2015 is taking place at IMPACT Exhibition & Convention Centre, Bangkok, Thailand from 17-19 September 2015. p Join us at The ASEAN Franchise Forum 2015 on 29th May 2015 at Marina Mandarin Hotel, Singapore. A networking latform introducing potential franchise & licensing opportunities in the Thailand and ASEAN market. Attendance is free and based on first-come-first-served basis. Registration is open now! For more info and registration, Kindly contact the FLA secretariat or email us at [email protected]; Tel:6702 3005. www.franchisexasean.com First Media Design School (FMDS) is a famous popular specialized boutique design institution and the best private school in Singapore offering only designing, design management and design entrepreneurship programmes. FMDS is the education arm of First Media Design Group, one of Singapore’s most successful and awarded groups in the design industry. Contact: Cedric Choy [email protected] Website: www.firstmedia.edu.sg The Patissier is Singapore-grown patisserie that takes the very best of traditional French baking techniques and translates them into innovative and original sweet indulgences. The Patissier’s handcrafted cakes and pastries, always freshly-baked with the finest ingredients, are perfect for a special occasion or as a treat for everyday. Contact: Choon Kit Chow [email protected] Website: www.thepatissier.com Choice Cycle is the exclusive distributor for Certis Technology International for its security products (IRD88-DV, EVR488-01, EVR888-01) and systems. At present, the ChoiceCycle group of companies has also expanded its operations and services to Indonesia and Malaysia, allowing it to achieve our vision of being a leader in this industry both locally as well as regionally. Contact: Eric Cheong [email protected] Website: www.sgcctv.com.sg Tel: (+65) 6333 0292 Fax: (+65) 6333 0962 [email protected] www.flasingapore.org 7 LIKE US ON FACEBOOK NOW! https://www.facebook.com/flasingapore.org FLA SINGAPORE ONLINE NEWSLETTER May Issue 2015 Countdown with us to FLAsia 2015, October 29th-31st 2015 Franchising & Licensing Asia (FLAsia) 2014 was a great success! This year we are delighted to announce that we will be welcoming a even more international franchises systems and brands to the show this year, from even more countries than before! To be part of the Singapore Pavilion and enjoy grants and other benefits of being a FLA Member, or simply to get more information, contact Michelle Kwok@ FLA (Singapore) PHONE: +65 6333 0292 FAX: +65 6333 0962 [email protected] FLA Events. Contact our secretariat for more info. • 2014 event was a great success and saw visitors-ship of over 8,000 from 33 countries/ regions. • 91% of visitors are involved in decision-making / recommending when buying a franchise/ license. • Not less than 42 Singapore companies benefited from IMAP grants through FLA to participate to FLAsia 2014! • 94% of visitors who attended the Educational Talks felt that it was beneficial for them. • 2015 FLASIA INTERNATIONAL CONFERENCE & WORKSHOP will be focusing on the role the Asia-Pacific region will have in the future of Franchising and Licensing. Tel: (+65) 6333 0292 Fax: (+65) 6333 0962 MAY Date 11th 28th 29th JUNE Date 12th - 14th 25th JULY Date 23rd – 24th AUGUST Date 14th Event IP Consult Seminar on Franchising & Licensing Myanmar Franchise Business Mission (up to 70% grant!) The ASEAN Franchise Forum (Marina Mandarin, Singapore) Event Franchise Asia Philippines Trade Fair (up to 50% grant!) FLA Members Forum (afternoon) & Networking night Event 29th Fundamentals of Franchise Management Event Franchising vs Licensing Seminar (Tentative) SEPTEMBER Date 11th - 13th 18th OCTOBER Date 29th - 31st 29th 30th - 31st November Date 26th – 27th Event 13th Franchise & License Expo Indonesia (up to 50% grant!) Bangkok Franchise Business Mission (FranchisEX & RetailEX) Event FLAsia 2015 Trade Fair & Conference (up to 50% grant!) FLA Awards 2015 Dinner 31st Fundamentals of Franchise Management Event 30th Fundamentals of Franchise Management [email protected] www.flasingapore.org 8 LIKE US ON FACEBOOK NOW! https://www.facebook.com/flasingapore.org FLA SINGAPORE ONLINE NEWSLETTER May Issue 2015 BUSINESS FOCUS Do you believe that Indonesia is a good potential market for your you brand? If yes, then do join us to IFRA 2015 29th–31st May 2015, to market your brand and franchise/ license systems to the large emerging Indonesia market. EXHIBITORS PER YEAR HOW TYO EXHIBIT IN THE SINGAPORE PAVILION? To book your booth space and benefit of exhibition grants through FLA, contact Michelle Kwok now : [email protected] Who visits? VISITORS PER YEAR • Business Conglomerates that already operate several franchise brands in Indonesia. • Entrepreneurs who are looking for new prospective business opportunities. • Businessmen and professionals who intend to become an entrepreneur. • Franchisors and license consultants. • Professional management consultants. For bookings: Michelle Kwok@ FLA (Singapore) PHONE: +65 6333 0204 FAX: +65 6333 0962 EMAIL: [email protected] Tel: (+65) 6333 0292 Fax: (+65) 6333 0962 [email protected] www.flasingapore.org 9 LIKE US ON FACEBOOK NOW! https://www.facebook.com/flasingapore.org FLA SINGAPORE ONLINE NEWSLETTER May Issue 2015 Advertisements Tel: (+65) 6333 0292 Fax: (+65) 6333 0962 [email protected] www.flasingapore.org 10