fla singapore online newsletter

Transcription

fla singapore online newsletter
LIKE US ON FACEBOOK NOW! https://www.facebook.com/flasingapore.org
FLA SINGAPORE
ONLINE NEWSLETTER
May Issue 2015
Dear FLA Members and friends,
UPCOMING
EVENTS
Developing a successful franchise business depends as
much on the quality on the franchisees as on the quality
of your product and brand. Several Singapore franchisors
learnt it the hard way and had to withdraw, regroup and
re-strategize. Maybe going into franchising was too early,
maybe the local franchisees were “not good enough”,
maybe the “overseas partners had the wrong profile”,
maybe the negotiations were “not handled properly”. In
retrospect, some “good” decisions turn out to be
mistakes . An association cannot make decisions for you
but can contribute to bringing you the tools and means to
arrive to good decision making.
1) 29th FFM Course
Venue: 50 Market Street, #10-01
14th – 15th May
9am – 5pm
Fees: Member: $550. Non-Member: $650
https://www.regonline.com/Register/Checkin.aspx?EventI
D=1624691
2) IP Consult (with IPOS and FLA)
Venue: IP Academy @ 51 Bras Basah Road 11th May
1pm – 5pm
Fees: FREE
3) Leveraging your Business
Venue: 50 Market Street, #10-01
5th June
9am – 12pm
Fees: Member: $20. Non-Member: $50
This is why we organized the April 24th Franchise Negotiations Workshop. It is also
why we conducted business-matching missions with our members in Japan and
Jakarta in partnership with FT Consulting and AS Louken respectively. More are being
planned in Thailand and other markets. Objectively, nothing beats a few days overseas
accompanied by good quality meetings to have a better feel for a market and… for that
market to have a feel for your franchise brands. To make sure you do not miss any, our
calendar of events and missions is available is this newsletter.
In this newsletter, we also welcome our 7 new members for the month. Year on year,
our membership base grew significantly. Singapore franchising and licensing
landscape is going through a major transformation and we trust that your Association
will be a significant factor in your success.
MEMBERS
NEWS
Jean Jacques, ED, FLA Singapore
FLA 2015
Executive Committee
CHAIR
- Ms Donna Lee (Kindergolf)
VICE CHAIR
- Mr Andrew Tjioe (Tung Lok Millenium)
Mr Bean
Mr Bean’s soya beans are brought in from North America where they are
planted and harvested under stringent quality control requirements. Upon
harvesting, the beans undergo rigorous tests for quality, non-GMO
modifications, colour and weight to ensure they are of a specific shape and
size.
ABR Holdings Limited
ABR Holdings is a food and beverage company, managing, franchising and
operating a portfolio of well-known brands including Swensens, Earle
Swensens, Hippopotamus, Yogen Fruz, Gloria Jean’s Coffees, Oishi Pizza,
Tip Top Curry Puffs and Season’s Cafe in Singapore, Malaysia, Brunei and
China. It is also involved in the processing, baking and trading of bread,
cakes and confectionery.
Saybons
(French Food Factory Pte Ltd)
Saybon, the Singapore-based French crepes specialty chain is now looking
beyond Singapore’s shores. Japan is a key target market.
Seoul Yummy hits crowd-financing milestones
Seoul Yummy crowd-financing campaign has ended with a BANG! $314,000
has been pledged from 62 unique investors, with oversubscription of 151%.
The campaign achieved two milestones in crowd financing with
MoolahSense. The target amount was raised within the shortest time of 15
days with the highest amount of funds! Congratulations to Frank, CEO &
Founder of Seoul Yummy!
Tel: (+65) 6333 0292
Fax: (+65) 6333 0962
TREASURER
- Mr John Ong (FT Consulting)
SECRETARY
- Mr Li Dong (7-eleven)
COMMITTEE MEMBERS
- Mr Alex Butt (Signarama)
- Mr Bobby Ong (AutoSaver)
- Mr Low Cheong Kee (Home Fix-DIY)
- Mr Andrew Khoo (ABR Holdings)
- Mr Andrew Lee (Zingrill Holdings)
- Mr Albert Kong (Asiawide Franchise Consultants)
ADVISORS
- Mr Robert Leong (Kinderland Educare Services Pte Ltd)
- Mr Dhirendra Shantilal (Fircroft Pte Ltd)
- Dr T. Chandroo (Modern Montessori International)
- Ms Karen Eidsvik (Subway Systems)
The prestigious FLA Awards are back!
October 29th!
Registrations open soon!
[email protected]
www.flasingapore.org
1
LIKE US ON FACEBOOK NOW! https://www.facebook.com/flasingapore.org
FLA SINGAPORE
ONLINE NEWSLETTER
May Issue 2015
Introducing 2015/2016 FLA Executive Committee
FLA 2014 Survey
Report is on sale!
In order to offer FLA members, the
government sector and investors a more
comprehensive understanding on the
franchise industry in Singapore, FLA
launched a nation-wide study retail survey
(building up a massive database with over
17,000 retail
outlets) covering 100 shopping malls, all
the existing MRT/LRT stations and Bus
interchanges in Singapore. The sample
population excludes the stores that scatter
across streets, residential areas, hospitals,
hotels, office buildings, etc. Then FLA
filtered out the franchise brands and
produced analytic summaries that are
condensed in that neat little survey report.
S$85 for non-members.
Free for all 2015 members.
Position
Chairman
Name
Donna Lee
CEO
KinderGolf Pte Ltd
ViceChairman
Andrew Tjioe
Executive Chairman
Tung Lok Millennium
Honorary
Secretary
Li Dong
Franchise Manager
7 Eleven, Cold Storage
Honorary
Treasurer
John Ong
CEO
FT Consulting Pte Ltd
Member
Bobby Ong
Managing Director
Auto Saver Pte Ltd
Member
Albert Kong
CEO
Asiawide Franchise
Consultants Pte Ltd
Andrew Lee
CEO
Zingrill Holdings Pte Ltd
Member
Member
Low Cheong Kee
CEO
Home Fix - DIY
Member
Alex Butt
President
Signarama Singapore
Member
Andrew Khoo
Director
ABR Holdings Ltd
Call 6333 0292 to receive your free
digital copy or to order one.
Tel: (+65) 6333 0292
Fax: (+65) 6333 0962
[email protected]
www.flasingapore.org
2
LIKE US ON FACEBOOK NOW! https://www.facebook.com/flasingapore.org
FLA SINGAPORE
ONLINE NEWSLETTER
May Issue 2015
Fundamentals of
Franchise Management
(FFM) - 29th Intake
(14th – 15th May 2015)
FLA Workshop – Franchise
Negotiations (ScotWork)
24th of April 2015
Fundamentals
of
Franchise
Management (FFM) is the first
foundation course on franchising by
Franchising and Licensing Association
(FLA) Singapore. FFM will introduce
participants to multidisciplinary areas
involved in the franchising practice.
Using lectures, case studies and
assignments,
FFM
will
provide
participants the necessary theories,
background information and practical
learning experiences for their executive
responsibilities.
FT
Consulting,
together
with
Franchising and Licensing Association
(FLA Singapore), will conduct the
course.
Topics covered the key areas of:
• Understanding
the
Franchise
Business
• Franchise Manuals and Marketing
• Legal and Commercial Framework
of Franchising
• Financial
Considerations
in
Franchising
. Using case studies and real world
examples,
together
with
active
participation and discussions, the
course proved to be time and money
well spent for the participants.
Tel: (+65) 6333 0292
We all negotiate on a daily basis. On a personal level, we negotiate with friends,
family, landlords, and employers, among others. Negotiation is also the key to
business success. No business can survive without profitable contracts. Within a
company, negotiation skills can lead to your career advancement. The ability to
negotiate effectively is an art form which many of us are not confident in doing.
Formal negotiations are however, a vital part of communication across various
sectors from business to politics.
FLA and ScotWork held an introductory session on effective negotiations. Mr
Terrence Fernandez, Director of ScotWork kick-started the session with a simple
negotiation problem and ask the participants for suggestions to the problem. This
snowballed into a lively discussion on the common misconception of negotiations.
He explained that the most important aspects of a negotiations is the willingness
of both parties to “Trade” and without the act of “trading”, negotiations will
eventually breakdown.
He stressed that in successful negotiations, the needs of all parties are
met. Expectations are expressed, communication is two-way and desired
outcomes are achieved without damage to relationships. The session ended with
a networking tea-break followed by some Q&A.
Fax: (+65) 6333 0962
[email protected]
www.flasingapore.org
3
LIKE US ON FACEBOOK NOW! https://www.facebook.com/flasingapore.org
FLA SINGAPORE
ONLINE NEWSLETTER
May Issue 2015
Deal Hunter Program to Jakarta with FLA and
Altiply (A.S Louken), 13th March 2015
FLA Advertising
FLA Singapore is proud to announce the
launch of our advertising media platform.
FLA’s Website and Newsletter is the
premier platform for franchise marketing in
Singapore and Asia. With over 80% of
business decisions now being made
online, now more than ever, when it
comes to marketing your franchise, you
simply cannot afford to do it wrong.
On March 13th 2015, FLA, Altiply and BCA
bank of Indonesia conducted a DEAL
HUNTER program in Jakarta. A total of 15
Singapore Companies in total went for the
business mission trip, with most of event held
at the Grand Hyatt hotel in Jakarta. For the
occasion,
BCA invited its Solitaire Club
Members to meet with Singapore brand
owners and discuss potential investments in
their franchise programs.
Our newsletter reaches out to over 3,000
contacts and our website is the only
official source of franchise news and
information in Singapore.
If you want to expose your franchise
concept to the Asian markets, advertising
with FLA Singapore is the best option
Besides the mini purpose built exhibition, the
event was also filled with seminars and
discussions around franchising and licensing
(ex. Franchise Benefits of Acquiring Rights,
How to Choose a Suitable Franchise
Roommate, Rise of the Services Franchise
Sector, Marketing to the Indonesian
Women…). With a competent speakers panel
made of Amir Karamoy (Secretary General,
Franchising & Licensing Association of
Indonesia), Cynthia Woo (Director of Altiply
Consulting) and Gilbert Chee (Head of
Franchise Sales, Altiply Consulting), the
seminar was a fitting lead-out for the key body
of the event: the 1-to-1 business matching
meetings. Well over 90 of such meetings were
facilitated. No doubt, some successful deals
are soon to be announced!
Advertising with FLA is only for members.
Rates start at $800 for 6 months and
$1,500 for 1 year.
Contact:
details
Info@flasingapore
for
more
Banner size requirements:
1,000px (w) by 480px (h)
Visit our FLA Facebook page and website galleries for
more images.
Tel: (+65) 6333 0292
Fax: (+65) 6333 0962
Singapore participants :Yellow Submarines,
Yummi Bites, SureClean, Shin-Sapporo
Ramen, Lush Addiction, Perllini & Mel,
MIYOC, HighBrow , Fidgets, Choice Cycle
Group, Pazzion, Seoul Yummy, Blum & co,
Pet Lovers, Kim’s Place Seafood Centre.
[email protected]
www.flasingapore.org
4
LIKE US ON FACEBOOK NOW! https://www.facebook.com/flasingapore.org
FLA SINGAPORE
ONLINE NEWSLETTER
May Issue 2015
FLA Members – Industrial Property and Unsecured
Working Capital Financing with Hong Leong Finance
Certified Franchise
Executive
FLA is teaming up with Hong Leong Finance to offer viable solutions through the following financing options:
1. SG50 Commercial Property Financing Package (For completed properties):
At a time when FLA Members face higher rental charges, investing in the purchase of a completed industrial property to replace the rental
premises of a central kitchen for example is an option to seriously consider. However, SMEs may worry about the down-payment which
will deplete their working capital funds.
Hong Leong is pleased to introduce the SG50 Commercial Property Financing Package. Launched in conjunction with nation's
celebration of its 50th year, FLA members purchasing a completed commercial or industrial building for own use can avail financing of up
to 100%* of the purchase price (or valuation of the property, whichever is lower).
*80% will be in the form of a property loan whilst the 20% balance will be in the form of a revolving working capital loan or term loan.
The Certified Franchise Executive Program
(CFE) is a career development program
offered by the Institute of Certified Franchise
Executives of the International Franchise
Association Education Foundation. It offers
franchise professionals the opportunity to
learn, grow professionally and reach a
recognized standard of excellence in the
franchise community.
The CFE offers a wide range of continuing
education
programs
for
professional
development. Meeting the requirements of the
program and completing the course of study
leads to the Certified Franchise Executive
(CFE) designation.
Eligibility
Borrowers being Active Operating & Profitable Companies with Purchase/Refinance of Completed Commercial Properties
Structure
80% will be in the form of a mortgage term loan whilst the 20% balance will be in the form of a working capital term loan.
2. Commercial/ Industrial Property Loan:
For FLA Members who wish to purchase a commercial retail property, whether it has just been developer-launched or a completed
property, under proviso adequate funds for the down-payment and require only 80% financing.
•
Financing up to 80% for purchase of commercial and industrial properties;
•
Loan tenor can be up to a max 25yrs;
•
Available in attractive floating or fixed rate;
•
Conversion is available if property obtains TOP;
•
Applies to both completed and properties under construction.
3. Equipment Financing / Hire Purchase Loans:
If you are upgrading your central kitchen to improve productivity and wish to invest in new heavy duty appliances and equipment but do
not want to tap into your cash reserves, Hong Leong is able to offer:
•
A Hire Purchase loan to finance your equipment purchases.
•
Up to 95% of the purchase price financing for new equipment.
•
Up to 85% of purchase price or valuation for used equipment.
Loan tenors can be up to 5 years, depending of the lifespan.
Certified Franchise Executives are bound by a
strong code of ethics, have completed a
significant number of state-of-the-industry
courses and attended many industry meetings.
Industry experience is critical to obtaining the
CFE award. Each CFE must recertify every
three years.
The CFE program is available every month for
admission and it takes a minimum of 2 years
to complete the certification.
For more information on CFE and for
enrolment, contact [email protected]
4. Unsecured Working Capital Loan:
-If you are newly embarking in Franchising after successful years of operating profitability and realize that securing the IP and licensing
entails far more cash than what you have budgeted for, then a loan can conveniently supplement your committed funds.
•
Collateral free term loans (personal and or corporate guarantors may be required);
•
Attractive interest rate for unsecured loans;
•
Loan amount and tenor is subject to approval;
Required Documents for Evaluation*
1.
Latest 2 years Audited Financial Statements;
2.
Latest Management Accounts;
3.
Latest 3 months of company's Bank Statements.
* The required documents may entail more documents than the above.
For more information and application forms, please contact (always use the reference”FLA SG 50”):
Alvin Goh
Assistant Vice-President, SME Financing
[email protected] (65) 6415 9145
Melisse Ong
Assistant Vice-President, SME Financing
[email protected] (65) 6415 9135
Ng Kok Wai
Assistant Vice-President, SME Financing
[email protected] (65) 6415 9232
Tracy Chua
Vice-President, SME Financing
[email protected] (65) 6415 9128
CAPITAL STRATEGIC GROUP LLP (CSG) a
premier company dealing in equity investments and
business brokerage focused mainly on franchise
marketing and client matching through its Eastern
Franchise Group (EFG) and EBSeminars brands is
opening in Jakarta its first fully-owned overseas
office.
Tel: (+65) 6333 0292
Fax: (+65) 6333 0962
That FLAsia Show 2014 was the largest FLAsia Show to date!
Gross Area:
5,140sqm 20% increase from 2013.
No. of Participants: 313 brands (with origins from 22 countries and regions)
No. of Visitors:
8,000
[email protected]
www.flasingapore.org
5
LIKE US ON FACEBOOK NOW! https://www.facebook.com/flasingapore.org
FLA SINGAPORE
ONLINE NEWSLETTER
May Issue 2015
FLA and Capital Strategy Group
“Business Opportunities in Asia”
FLA Secretariat
23rd April 2015
Jean-Jacques Lavigne (Executive
Director):
Email: [email protected]
Tel: (65) 6333 3093
Michelle Kwok (Industry
Development Manager):
Email: [email protected]
Tel: (65) 6333 0292
Judy Ong (Accounts
Executive):
Email: [email protected]
Tel: (65) 6333 0292
In collaboration with Eastern Franchise Group, FLA presented an overview of franchising and
licensing in Singapore to over 15 business owners and entrepreneurs. Part of the EBSeminars
Series, the event was hosted by GreenHub it its newly opened grand office suites along West
Cost Highway. FLA Operation Manager Glendon Cheok shared about the role of FLA in the
Singapore franchise and licensing industry. He also shared insights on the latest survey
conducted by FLA in 2014 on the franchise brands in Singapore shopping malls. He then went
on the to illustrate the various structures and mechanisms which can be adopted by business
owners in their Asian expansion through franchising, (through member case studies) touching on
the different franchising and management models available.
Franchise
News !
The final segment of the talk was a lively discussion with David Ho, Director of Capital Strategy
Group - CSG - (holding company for Eastern Franchise Group). He shared about the services
provided by CSG and the importance of brand management in the context of Asian expansion.
He also pointed out the different avenues of income streams that a company can exploit such as
vertical and horizontal expansion of services and products.
Asia Franchise Magazine and
FLA have been long time
partners. Asiawide Trends,
The day ended off with a networking wine appreciation session hosted by Mr Laurent from
Ewines, where participants got to enjoy and sample old world wines from Italy and France.
publisher of Asia Franchise
Magazine, is granting FLA
Members a special 66%
discount from the published rates
card (Full Page US$4,800 or
S$6,000 before FLA Discount).
So call now at 6743-2282 or email
to: [email protected] now
to book your space and enjoy FLA
Benefits!
Tel: (+65) 6333 0292
Fax: (+65) 6333 0962
[email protected]
www.flasingapore.org
6
LIKE US ON FACEBOOK NOW! https://www.facebook.com/flasingapore.org
FLA SINGAPORE
ONLINE NEWSLETTER
May Issue 2015
IXTrans Logistics
FLA
WELCOMES
NEW
MEMBERS
OF APRIL
2015 !!
IXTrans is a transportation company with many
years experience in logistics throughout Asia. IXTrans has been designing transport
and Logistics solutions to ensure that its Customers get the best possible service, at
the best possible rates.
Contact: Malcom Rees [email protected]
Website: www.ixtrans.com
Founder Bak Kut
More than just a restaurant, Founder
Bak Kut Teh has accompanied many Singaporeans in the last two
decades. They have been the constant destination for everyone to visit,
dine and enjoy the unique taste of their delicacies. It is not doubt that
Founder Bak Kut Teh has become a part of Singaporean’s collective
memory.
Contact: Nigel Chua [email protected]
Website: www.founderbakkutteh.com
Global International Events Consultancy
GIEC is an events and consultancy company that organises large scale events and conferences.
They organize various events such as the upcoming Bangkok RetailEx and FranchiseEX events.
Contact: Rosalind Ng [email protected]
Website: www.giec.biz
FranchisEX ASEAN 2015 is taking place at IMPACT Exhibition & Convention Centre, Bangkok, Thailand from 17-19
September 2015.
p
Join us at The ASEAN Franchise Forum 2015 on 29th May 2015 at Marina Mandarin Hotel, Singapore. A networking
latform introducing potential franchise & licensing opportunities in the Thailand and ASEAN market.
Attendance is free and based on first-come-first-served basis. Registration is open now! For more info and registration,
Kindly contact the FLA secretariat or email us at [email protected]; Tel:6702 3005. www.franchisexasean.com
First Media Design School
(FMDS) is a famous popular specialized
boutique design institution and the best private school in Singapore offering only designing,
design management and design entrepreneurship programmes. FMDS is the education arm of
First Media Design Group, one of Singapore’s most successful and awarded groups in the design
industry.
Contact: Cedric Choy [email protected]
Website: www.firstmedia.edu.sg
The Patissier is Singapore-grown patisserie that takes the very best of traditional
French baking techniques and translates them into innovative and original sweet indulgences.
The Patissier’s handcrafted cakes and pastries, always freshly-baked with the finest ingredients,
are perfect for a special occasion or as a treat for everyday.
Contact: Choon Kit Chow [email protected]
Website: www.thepatissier.com
Choice Cycle
is the exclusive distributor for Certis Technology International for its
security products (IRD88-DV, EVR488-01, EVR888-01) and systems. At present, the
ChoiceCycle group of companies has also expanded its operations and services to Indonesia and
Malaysia, allowing it to achieve our vision of being a leader in this industry both locally as well as
regionally.
Contact: Eric Cheong [email protected]
Website: www.sgcctv.com.sg
Tel: (+65) 6333 0292
Fax: (+65) 6333 0962
[email protected]
www.flasingapore.org
7
LIKE US ON FACEBOOK NOW! https://www.facebook.com/flasingapore.org
FLA SINGAPORE
ONLINE NEWSLETTER
May Issue 2015
Countdown with us to FLAsia 2015,
October 29th-31st 2015
Franchising & Licensing Asia
(FLAsia) 2014 was a great
success! This year we are delighted to
announce that we will be welcoming a
even more international franchises
systems and brands to the show this
year, from even more countries than
before!
To be part of the Singapore Pavilion
and enjoy grants and other benefits of
being a FLA Member, or simply to get
more information, contact
Michelle Kwok@ FLA
(Singapore)
PHONE: +65 6333 0292
FAX: +65 6333 0962
[email protected]
FLA Events. Contact our secretariat for more info.
•
2014 event was a great success and saw visitors-ship of over
8,000 from 33 countries/ regions.
•
91% of visitors are involved in decision-making /
recommending when buying a franchise/ license.
•
Not less than 42 Singapore companies benefited from IMAP
grants through FLA to participate to FLAsia 2014!
•
94% of visitors who attended the Educational Talks felt that it
was beneficial for them.
•
2015 FLASIA INTERNATIONAL CONFERENCE &
WORKSHOP will be focusing on the role the Asia-Pacific
region will have in the future of Franchising and Licensing.
Tel: (+65) 6333 0292
Fax: (+65) 6333 0962
MAY
Date
11th
28th
29th
JUNE
Date
12th - 14th
25th
JULY
Date
23rd – 24th
AUGUST
Date
14th
Event
IP Consult Seminar on Franchising & Licensing
Myanmar Franchise Business Mission (up to 70% grant!)
The ASEAN Franchise Forum (Marina Mandarin, Singapore)
Event
Franchise Asia Philippines Trade Fair (up to 50% grant!)
FLA Members Forum (afternoon) & Networking night
Event
29th Fundamentals of Franchise Management
Event
Franchising vs Licensing Seminar (Tentative)
SEPTEMBER
Date
11th - 13th
18th
OCTOBER
Date
29th - 31st
29th
30th - 31st
November
Date
26th – 27th
Event
13th Franchise & License Expo Indonesia (up to 50% grant!)
Bangkok Franchise Business Mission (FranchisEX & RetailEX)
Event
FLAsia 2015 Trade Fair & Conference (up to 50% grant!)
FLA Awards 2015 Dinner
31st Fundamentals of Franchise Management
Event
30th Fundamentals of Franchise Management
[email protected]
www.flasingapore.org
8
LIKE US ON FACEBOOK NOW! https://www.facebook.com/flasingapore.org
FLA SINGAPORE
ONLINE NEWSLETTER
May Issue 2015
BUSINESS FOCUS
Do you believe that Indonesia is a good
potential market for your you brand?
If yes, then do join us to IFRA 2015 29th–31st
May 2015, to market your brand and
franchise/ license systems to the large
emerging Indonesia market.
EXHIBITORS PER YEAR
HOW TYO EXHIBIT IN THE SINGAPORE
PAVILION?
To book your booth space and benefit of
exhibition grants through FLA, contact
Michelle Kwok now :
[email protected]
Who visits?
VISITORS PER YEAR
•
Business Conglomerates that already
operate several franchise brands in
Indonesia.
•
Entrepreneurs who are looking for new
prospective business opportunities.
•
Businessmen and professionals who intend
to become an entrepreneur.
•
Franchisors and license consultants.
•
Professional management consultants.
For bookings:
Michelle Kwok@ FLA (Singapore)
PHONE: +65 6333 0204
FAX: +65 6333 0962
EMAIL: [email protected]
Tel: (+65) 6333 0292
Fax: (+65) 6333 0962
[email protected]
www.flasingapore.org
9
LIKE US ON FACEBOOK NOW! https://www.facebook.com/flasingapore.org
FLA SINGAPORE
ONLINE NEWSLETTER
May Issue 2015
Advertisements
Tel: (+65) 6333 0292
Fax: (+65) 6333 0962
[email protected]
www.flasingapore.org
10