Final4-8 ppg - TeleVantage Online

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TeleVantage — the intelligent phone system
TeleVantage runs on highly
scalable, high-performance voiceprocessing hardware from Intel.
The most advanced phone system available today.
Future-proof architecture for tomorrow.
TeleVantage is a feature-rich, software-based phone system that combines the power of your
Intel makes interoperable, integrated
The Open Advantage
converged communications solutions
The trend toward standards-based communications and the convergence of voice and data are
revolutionizing the telecommunications industry. The open, standards-based architecture of
and easy to administer, for companies
TeleVantage provides significant advantages over proprietary phone systems.
the world over.
Because TeleVantage is software-based, you can upgrade your hardware infrastructure and
adopt new configurations such as VoIP without incurring major expenses. With TeleVantage,
desktop computer with the most advanced communications technology available today.
installing new features is as seamless and simple as a software upgrade.
The open standards supported by TeleVantage make integrating third-party business applica-
Built on an open-systems architecture, TeleVantage provides more value for your money
tion software such as contact managers and CRM applications much easier. TeleVantage runs
on Windows and resides on your LAN, just like any server. That means users and administrators
can interface with the telephone system from their desktop PCs, e-mail clients, Web browsers,
and contact management applications.
Te l e V a n t a g e S o f t w a r e - B a s e d P h o n e S y s t e m
Unified
Administration
IP Telephony
than any other phone system, while safeguarding your investment for the future.
designed to enable development
Software PBX
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PC Interface
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CRM Integration
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IP Phones
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Fax Machines
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Analog Phones
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Cordless Phones
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Digital Phones
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Cellular Phones
• Desktop Call Control
• Graphical Voice Mail
• Personal Call Handling
• Multi-Level Auto Attendant
•Call Center
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Feature for Feature, No Other Phone
System Gives You More for the Money.
F E A T U R E - R I C H
S T A N D A R D S - B A S E D
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Intelligent Call Management
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Uses Windows 2000/NT Servers
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Powerful Call Center Functionality
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Runs on industry-standard Intel Dialogic
voice-processing hardware
Advanced IP Telephony
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Comprehensive Messaging
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phone system. TeleVantage includes a robust software-PBX, comprehensive messaging
Works with any H.323 IP Device, CLASS,
or ADSI feature phone
capabilities, professional auto attendants, and much more in a turnkey system. You get all
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Graphical Desktop Call Control
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Complies with industry-standard APIs,
including Microsoft COM and TAPI
■
Supports analog, T1, E1, PRI, BRI, and
H.323 trunks
Superior Feature Set
TeleVantage delivers a superior feature set at a lower cost of ownership than a proprietary
the features and flexibility you need to grow your business up to 96 trunks by 264 stations:
Comprehensive Voice
Mail System
Comprehensive Call
Management
With TeleVantage, you don’t
need to pay extra for basic
features such as voice mail.
You get the most comprehensive and advanced voicemail system included as
standard.
TeleVantage users can
screen or route calls or use
“follow-me” call forwarding
to ensure that they never
miss an important call.
Intelligent Graphical
User Interface
Automated Attendant
TeleVantage provides
professional, efficient call
answering that enhances
your company’s image.
Callers can dial an extension
directly or use the dial-byname directory.
Powerful Call Center
Functionality
TeleVantage provides the call
center functionality you need
to drive revenue and deliver
superior customer service at
a fraction of the cost of other
call center products.
TeleVantage enables PC
users on the network to see
and hear voice messages,
graphically manage their
own calls and integrate
phone and e-mail messaging.
Graphical System
Administration
TeleVantage provides an
easy-to-use, Windows-based
system administrator interface, and makes maintaining
the phone system as easy as
administering your network.
Voice-over-IP Support
Based on the common
H.323 standard, the
TeleVantage IP gateway
allows users to route calls
over the Internet or a corporate intranet. This saves you
money by avoiding long distance tolls and makes dialing branch offices as easy as
calling an extension down
the hall.
Open API
The TeleVantage open API
enables you to integrate
your phone systems with
any other software or hardware. Your information systems department will also
be able to build custom
applications that tightly
integrate with your
TeleVantage system.
The Smartest Investment You’ll
Make for Your Business.
TeleVantage provides the comprehensive, advanced features you need to run your business today
while preserving your investment for the future:
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Saves You Money: There’s no need to purchase expensive proprietary handsets or pay
extra for voice mail or unified messaging. With TeleVantage, you can easily expand the
system without expensive upgrades. No other phone system provides as much value at a
price that’s right for growing businesses.
Keeps Your Options Open: TeleVantage positions your company for the future. With
TeleVantage, you have the flexibility to embrace new technologies and evolve your phone
system at your own pace. You can adopt new configurations like Voice-over-IP, add powerful
call center functionality to drive revenues, and roll out the system to multiple sites with
ease, all at the pace that’s right for your business. And you can integrate your phone
system with other business applications without incurring major expenses.
Stands the Test of Time: TeleVantage makes it easy to ensure that your phone system
technology stays current. In fact, the value of your investment in TeleVantage grows over
time. Renewing TeleVantage to keep current with technology is as simple and cost-effective
as a software upgrade.
TeleVantage Gives Your Company a Competitive Edge
An easy-to-use Windows-based interface makes every member of your organization more productive.
Manage your calls and messages through your desktop PC, where you answer, forward, transfer or
screen your calls with the click of a button. Play voice messages in any order you choose, so that you
spend your time on business-building objectives rather than administrative tasks. TeleVantage gives
you complete control over your accessibility, your messages, and your time. TeleVantage lets everyone enjoy the benefits of higher productivity.
TeleVantage can also be your key to better customer service. It's not just another phone system, it's
a strategic asset that enables you to set yourself apart from the competition. Create powerful customer interactions and give your customers personal attention quickly and easily.
Let TeleVantage Show You the Difference
TeleVantage gives you all the features you need, plus unmatched ease of use and flexibility. At the
same time, TeleVantage improves your bottom line. You get the best of today’s communications
technology while you ensure your ability to profit from future advancements in technology. Only
one telephone system offers you so many advantages. Find out why TeleVantage is the world’s most
intelligent phone system.
TeleVantage System Requirements:
OPERATING SYSTEM
Windows 2000 Server or Windows NT
Server 4.0 (service pack 5 or later)
TCP/IP networking protocol
Internet Explorer 5.0 or later
PROCESSOR
Pentium II 200 MHz system
Supports dual processor computers
MEMORY
128 MB
About Artisoft
Artisoft is a global leader in open,
standards-based telephone systems
that bring together voice and data
for more powerful and productive
communications. TeleVantage software delivers a superior feature
set, greater flexibility and a lower
cost of ownership. Artisoft's products and services are delivered
worldwide through a dedicated
and growing channel of authorized
resellers. For information about
reselling the TeleVantage solution,
please call 1 800 914 9985 or visit
our Web site, www.artisoft.com.
Artisoft, Inc.
5 Cambridge Center
Cambridge, MA 02142
800 914 9985
www.artisoft.com
© Copyright 2001 by Artisoft, Inc. Artisoft and TeleVantage are registered trademarks of Artisoft Inc.
Other company or product names may be trademarks or registered trademarks of their respective holders.