PROTECT YOUR PURCHASE

PROTECT YOUR
PURCHASE
Extended Protection Plans
REPLACEMENT PLAN
• Coverage begins after the manufacturer’s warranty expires
• Coverage available on items up to $299.99
• One-time replacement coverage for failed products handled over-the-counter
• Should the covered item fail, you will receive an identical or similar replacement or a Merchandise Credit Check from Menards
Product Retail
1-Year Plan
$0 - $24.99
$2.97
$25 - $49.99
$4.97
$50 - $99.99
$7.98
$100 - $149.99
$14.97
$150 - $299.99
$24.98
Eligible Products
• Gas grills
• Small appliances
• Power painters
• Power tools
• Trimmers & blowers
• Pumps and MORE!
REPAIR PLAN
• Coverage begins after the manufacturer’s warranty expires
• Coverage available on items $300 and up
• Coverage includes 100% parts and labor
• Power surge protection from day one!
Product Retail
2-Year Plan
4-Year Plan
$300 - $399.99
$39.99
$79.97
$400 - $499.99
$49.97
$99.97
$500 - $799.99
$69.99
$139.97
$800 - $999.99
$89.97
$169.97
$1,000 - $1,999.99
$148.88
$269.97
$2,000 - $2,999.99
$159.97
$299.97
Eligible Products
• Compressors
• Pressure washers
• Water softeners
• Generators
• Outdoor power equipment
• Power tools
• Rangehoods and MORE!
WATER HEATER PLAN
• Coverage begins after the manufacturer’s labor warranty expires or from date of purchase if no manufacturer’s warranty exists
• 100% Labor coverage
• Covers re-installation costs
• One-time replacement, if water heater cannot be repaired
Manufacturer’s Warranty
Manufacturer’s
Parts**
Labor
Protection
Protection
Plan Plan
Labor Warranty
Plan Retail
6-Year
None
6-Year
$49.97
9-Year
1-Year
8-Year
$59.97
12-Year
1-Year
11-Year
$79.97
** based on manufacturer’s parts warranty
Eligible Products
•All 6, 9 and 12-year manufacturer’s warranty water heaters
TANKLESS WATER HEATER PLAN
• Coverage begins after the manufacturer’s labor
warranty expires
• 100% Labor coverage on products with a manufacturer’s
5-year parts warranty
Manufacturer’s Warranty
Manufacturer’s
Warranty
Parts**
Labor
5-Year
1-Year
Protection
Protection
Plan Plan
Labor Warranty
Plan Retail
4-Year
** based on manufacturer’s parts warranty
Eligible Products
• All LP and natural gas tankless water heaters
Administered by:
AMT Warranty
An AmTrust Financial Company
$44.97
EASY TO PURCHASE:
1
Select the appropriate Plan.
If the product is a Repair Plan item, determine if
you want extended coverage for 2 or 4 years.
2
Purchase your Plan at a
cash register.
For a Repair Plan or a Water Heater Plan, please
have a Menards Team Member print an order for
3
Register your Replacement Plan.
Repair and Water Heater Plans are
automatically registered when purchased. It is
not necessary to register these Plans again.
Replacement Plans purchased on products
selling for less than $300 may be registered. It’s
fast and easy! All you need to do is:
Wait 24 hours from the date of purchase, then go:
Online at www.Menards.com
Click “Guest Services” and select “Register Protection Plan”
or
Dial Toll Free at 866.505.4795
When registering please have the following
information available: (See adjacent sample receipt)
A Register Number
B Transaction Number
C Date of Purchase
D Store Number
Eau Claire West
3210 N. Clairmont Ave
Eau Claire, WI 54703
KEEP YOUR RECEIPT
RETURN POLICY VARIES BY PRODUCT TYPE
Allowable returns for items on this
receipt will be in the form of an in
store credit voucher if the return
is done after 10/11/08
Sale Transaction
PD300D 1/2HP CHAIN DRIVE
4251608
127.00
REPLACEMENT PLAN 1YR
RP
4759703
14.97
COVERS SKU 4251608 THROUGH 7/11/10
6’ RACHET TIE DOWN *
TS
2358350
4.99
TOUCH DIMMER SOCKET *
3632064
6.97
TOTAL
TAX AT 5%
TOTAL SALE
CASH
153.93
7.70
161.63
161.63
TOTAL SAVINGS: 2.30
TOTAL NUMBER OF ITEMS = 4
TS = Any Tool Shop hand tool that ever
Fails to provide complete satisfaction
Is returnable to any Menards Store for
replacement, or if that tool is not
available, a comparable tool may be
offered.
Congratulations on the purchase of your
Extended Protection Plan!
You must have this receipt to file a claim
so be sure to keep it in a safe place.
To register your product simply log on to
‘Menards.com’ or call 1-866-505-4795.’
The following items were purchased
with an Extended Protection Plan:
4251608 PD300D 1/2HP CHAIN DRIVE Qty 1
THANK YOU YOUR CASHIER, Lisa
56934 01 0598 07/11/08
A
B
11:35AM 5867
C
D
FILING A CLAIM:
Replacement Plan
Take the covered item along with your original receipt showing
the Replacement Plan purchase to the Guest Service Counter
at your nearest Menards location.
Repair Plan
Have the information from your sales receipt ready.
Call toll free: 866.505.4795.
Water Heater
Have the information from your sales receipt ready.
Call toll free: 866.505.4795.
You must retain a copy of your receipt in
order to file a claim.
Please keep it in a safe place!
FREQUENTLY ASKED QUESTIONS:
Will I have to pay a
deductible?
There are no deductibles or out-of-pocket
expenses.
If I sell a covered item,
is the Protection Plan
transferrable?
Yes, all Protection Plans are transferrable at no
additional cost to you OR the new owner.
Can I renew my Plan at
the end of the term?
Yes, Repair Plans are renewable. Replacement
Plans and Water Heater Plans do not qualify.
What is covered with my
Plan?
100% of the Parts and Labor on Repair Plans
and labor only on Water Heater Plans.
Do I need to register my
Repair or Water Heater
Plan?
No, these Plans are automatically registered
when purchased.
Do I have to register my
replacement plan?
It is not mandatory, but encouraged.
Registering is fast and easy.
SERVICE AGREEMENT
DEFINITIONS: “We”, “Us” and “Our” shall mean Dealer and/or its Administrator AMT Warranty
Corporation. In Florida “We”, “Us” and “Our” shall mean Technology Insurance Company. “You” or “Your”
shall mean the purchaser of the product(s) covered by this Service Agreement.
WHAT IS COVERED: In consideration of payment of the Service Agreement price, We will furnish or
pay for labor and parts or replacement equipment required to repair a mechanical or electrical failure of
the covered Product during normal usage for the term of this Service Agreement, if the Product is not
covered under any other warranty or service contract. This Service Agreement does not cover repair
or replacement of the Product for any of the causes or provide coverage for any losses set forth in the
section entitled WHAT IS NOT COVERED below.
1. Replacement Plan: If You purchased a Replacement Plan, in the event of a Claim, We will replace the
Product with a new, rebuilt or refurbished product of equal or similar features and functionality or, at Our
sole discretion, reimburse You for replacement of the Product. Upon replacement of a Product, We will
have no further obligation to replace the Product and You will not be entitled to make any further claims
for its replacement.
2. Repair Plan: If You purchased a Repair Plan, in the event of a covered Claim, We will repair or, at Our
discretion, replace the Product with a new, rebuilt or refurbished product of equal or similar features and
functionality Upon replacement of a Product, We will have no further obligation to repair or replace the
Product and You will not be entitled to make any further claims for its repair or replacement.
PRODUCT SPECIFIC BENEFITS
1. Lawn and Garden Equipment Eligible Products: Blowers, chain saws, chipper/shredders,
cultivators, edger, generators, hedge trimmers, log splitters, pressure washers, push mowers, riding
mowers, snow blowers, tillers, and other outdoor power equipment.
2. Hot Water Heaters and Tankless Water Heaters:
Labor only to repair or replace the thermostat, heating element and relief valve.
DEDUCTIBLE: In the event of a failure to Your product, which is covered by this Service Agreement, You
may be required to pay a Deductible of $0.00 per repair or replacement of Your covered product.
PLACE OF SERVICE: For all products with a retail cost, excluding tax, of $1,000.00 or greater, We
will arrange to repair or replace the Product at Your location during normal business hours. For in-home
service to be scheduled You must provide the following: (1) accessibility to the covered product; (2) a non
threatening and safe environment and (3) an adult over the age of 18 present during the entire time that
the technician is schedule for service and on Your property. For all products with a retail cost of less than
$1,000.00, excluding tax, You will be responsible for delivery or shipment, prepaid and insured, of the
Product to Our authorized service facility for repair or replacement.
LIMIT OF LIABILITY: The total amount that We will pay for a replacement made in connection with
the claim that You make pursuant to this Service Agreement shall not exceed the purchase price of the
Product, less taxes. The total amount that We will pay for repairs made in connection with all claims that
You make pursuant to this Service Agreement shall not exceed the purchase price of the Product, less
taxes. In the event that We make payments for repairs, which in the aggregate, are equal to the Purchase
Price or We replace the Product with a new, rebuilt or refurbished product of equal or similar features and
functionality, We will have no further obligations under this Service Agreement.
WE SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT
NOT LIMITED TO, PROPERTY DAMAGE, LOST TIME, OR LOST DATA RESULTING FROM THE FAILURE
OF ANY PRODUCT OR EQUIPMENT OR FROM DELAYS IN SERVICE OR THE INABILITY TO RENDER
SERVICE.
TERM:
1. Replacement Plan: This Service Agreement shall commence immediately upon expiration of the
shortest portion of the manufacturer’s original written warranty. If for example, the manufacturer provides
a split warranty coverage program wherein the term durations are unequal for parts and labor (e.g.,
three months of labor and twelve months of parts coverage), and You have purchased a 12 month (365
days) extended service agreement, this plan shall commence on day 91 when the shortest portion of the
manufacturer’s warranty ends and will provide labor coverage through day 455. The product manufacturer
has primary responsibility for replacement or repair of the covered product during the manufacturer’s
warranty period. This Service Agreement shall terminate completely upon replacement of Your product
or at the end of the term specified in the sales documentation provided to You with Your purchase of the
product and this replacement plan, whichever occurs first. All products replaced under this plan are the
property of Us in their entirety.
2. Repair Plan: This Service Agreement shall commence immediately upon expiration of the shortest
portion of the manufacturer’s original written warranty. If for example, the manufacturer provides a split
warranty coverage program wherein the term durations are unequal for parts and labor (e.g., three months
of labor and twelve months of parts coverage), and You have purchased a 12 month (365 days) extended
service agreement, this plan shall commence on day 91 when the shortest portion of the manufacturer’s
warranty ends and will provide labor coverage through day 455. Both parts and labor coverage under
this agreement shall expire at the end of day 455. The product manufacturer has primary responsibility for
replacement or repair of the covered product during the manufacturer’s warranty period. It shall remain
in effect, subject to the Limit of Liability defined above, for the term specified in the sales documentation
provided to You at time of purchase. All products and/or parts replaced under this plan are the property
of Us in their entirety.
WHAT IS NOT COVERED: (A) ANY EQUIPMENT LOCATED OUTSIDE THE UNITED STATES OF
AMERICA OR CANADA; (B) EQUIPMENT SOLD WITHOUT A MANUFACTURER’S WARRANTY OR
SOLD “AS IS;” (C) REFURBISHED PRODUCTS WITH LESS THAN AN ORIGINAL NINETY (90) DAYS
MANUFACTURER’S PARTS AND LABOR LIMITED WARRANTY; (D) MAINTENANCE, REPAIR OR
REPLACEMENT NECESSITATED BY LOSS OR DAMAGE RESULTING FROM ANY CAUSE OTHER THAN
NORMAL USE AND OPERATION OF THE PRODUCT IN ACCORDANCE WITH THE MANUFACTURER’S
SPECIFICATIONS AND OWNER’S MANUAL, INCLUDING BUT NOT LIMITED TO, THEFT, EXPOSURE
TO WEATHER CONDITIONS, OPERATOR NEGLIGENCE, MISUSE, ABUSE, IMPROPER ELECTRICAL/
POWER SUPPLY, ETC.; (E) UNAUTHORIZED REPAIRS, IMPROPER INSTALLATION OR ATTACHMENTS,
TRANSPORTATION DAMAGE ; (F) COSMETIC DAMAGE TO CASE OR CABINETRY OR OTHER NONOPERATING PARTS OR COMPONENTS; (G) LACK OF MANUFACTURER SPECIFIED MAINTENANCE,
IMPROPER EQUIPMENT MODIFICATIONS, VANDALISM, ANIMAL OR INSECT INFESTATION, RUST,
DUST, CORROSION, DEFECTIVE BATTERIES, BATTERY LEAKAGE, OR ACTS OF NATURE OR ANY
OTHER PERIL ORIGINATING FROM OUTSIDE THE PRODUCT; (H) EQUIPMENT USED IN INDUSTRIAL
SETTINGS; EQUIPMENT USED IN INDUSTRIAL SETTINGS MAY BE DEFINED AS: (I) ANY UTILIZATION
OF EQUIPMENT THAT IS INCONSISTENT WITH EITHER THE DESIGN OF THE EQUIPMENT OR THE
WAY THE MANUFACTURER INTENDED THE EQUIPMENT TO BE USED, (II) ANY AND ALL CASES
IN WHICH THE MANUFACTURER OF THE EQUIPMENT WOULD NOT HONOR ANY WARRANTY
REGARDING THE EQUIPMENT; (I) ACCIDENTAL DAMAGE, CRACKED OR DAMAGED DISPLAY
SCREENS, DAMAGE DUE TO WATER OR LIQUID MARKS AND/OR RINGS; (J) COMPONENTS
NOT CONTAINED WITH THE HOUSINGS OF THE COVERED PRODUCT(S) SUCH AS PLUMBING,
ELECTRICAL WIRING, VENTS, DUCT WORK; ETC; (K) ANY AND ALL PRE-EXISTING CONDITIONS
THAT OCCUR PRIOR TO THE EFFECTIVE DATE OF THIS CONTRACT; (L) SERVICE NECESSARY
BECAUSE OF IMPROPER STORAGE, IMPROPER VENTILATION, RECONFIGURATION OF EQUIPMENT,
USE OR MOVEMENT OF THE EQUIPMENT, INCLUDING THE FAILURE TO PLACE THE EQUIPMENT IN
AN AREA THAT COMPLIES WITH THE MANUFACTURER’S PUBLISHED SPACE OR ENVIRONMENTAL
REQUIREMENTS; (M) ANY UTILIZATION OF EQUIPMENT THAT IS INCONSISTENT WITH EITHER THE
DESIGN OF THE EQUIPMENT OR THE WAY THE MANUFACTURER INTENDED THE EQUIPMENT TO BE
USED; (N) ANY INSTALLATION THAT PREVENTS NORMAL SERVICE; (O) ANY AND ALL CASES IN WHICH
THE MANUFACTURER OF THE EQUIPMENT WOULD NOT HONOR ANY WARRANTY REGARDING THE
EQUIPMENT; (P) FAILURE TO USE REASONABLE MEANS TO PROTECT YOUR PRODUCT FROM
FURTHER DAMAGE AFTER A FAILURE OCCURS; (Q) CONSUMABLES SUCH AS BATTERIES,
BULBS, DRUMS, BELTS, ETC.; (R) UNAUTHORIZED TRANSPORTATION CHARGES IF SERVICE IS
SPECIFIED ON YOUR SALES RECEIPT AS CARRY IN; (S) PRODUCT(S) WITH REMOVED OR ALTERED
SERIAL NUMBERS. (T) REPAIRS RECOMMENDED BY A REPAIR FACILITY NOT NECESSITATED BY
MECHANICAL OR ELECTRICAL BREAKDOWN; (U). ANY REPAIR THAT IS A RESULT OF IN-WARRANTY
PARTS NOT PROVIDED OR SHIPPED BY THE MANUFACTURER; (V) DAMAGE OR EQUIPMENT FAILURE
WHICH IS COVERED BY MANUFACTURER’S WARRANTY, MANUFACTURER’S RECALL, OR FACTORY
BULLETINS (REGARDLESS OF WHETHER OR NOT THE MANUFACTURER IS DOING BUSINESS AS AN
ONGOING ENTERPRISE.); (W) CLEANING, PREVENTIVE MAINTENANCE OR CUSTOMER EDUCATION;
(X) SYSTEMS OR COMPONENT(S) THAT ARE COVERED BY A MANUFACTURER’S WARRANTY,
INSURANCE OR ANOTHER SERVICE CONTRACT; (Y) CONSEQUENTIAL DAMAGES OR DELAY IN
RENDERING SERVICE UNDER THIS CONTRACT OR LOSS OF USE DURING THE PERIOD THAT THE
PRODUCT IS AT THE REPAIR CENTER OR OTHERWISE AWAITING PARTS; (Z) SERVICE REQUIRED
AS A RESULT OF ANY ALTERATION OF THE EQUIPMENT OR REPAIRS MADE BY ANYONE OTHER
THAN THE AUTHORIZED SERVICE PROVIDER, ITS AGENTS, DISTRIBUTORS, CONTRACTORS
OR LICENSEES OR THE USE OF SUPPLIES OTHER THAN THOSE RECOMMENDED BY THE
MANUFACTURER; (AA) CUSTOM INSTALLATIONS: PRODUCTS INSTALLED IN CABINETRY AND
OTHER TYPES OF BUILT-IN APPLICATIONS ARE ELIGIBLE FOR SERVICE AS LONG AS YOU MAKE
THE PRODUCT ACCESSIBLE TO THE SERVICE TECHNICIAN. WE ARE NOT RESPONSIBLE FOR
DISMANTLING OR REINSTALLATION OF FIXED INFRASTRUCTURE WHEN REMOVING OR RETURNING
REPAIRED OR REPLACED PRODUCT INTO A CUSTOM INSTALLATION; (AB) CHARGES RELATED TO
“NO PROBLEM FOUND” DIAGNOSIS. NON FAILURE PROBLEMS, INCLUDING BUT NOT LIMITED TO,
ITEMS NOT COVERED, NOISES, SQUEAKS, ETC. INTERMITTENT ISSUES ARE NOT PRODUCT FAILURES.
PRODUCT SPECIFIC EXCLUSIONS
1. LAWN & GARDEN EQUIPMENT: ALL ITEMS LISTED THAT APPLY IN “ WHAT IS NOT COVERED”
ABOVE PLUS THE FOLLOWING: (A) SEIZED OR DAMAGED PARTS RESULTING FROM FAILURE TO
MAINTAIN PROPER LEVELS OF LUBRICANTS OR COOLANTS; RESULTING FROM USING STALE ,
CONTAMINATED, OR IMPROPER FUEL; OR RESULTING FROM FREEZING OR OVERHEATING; (B)
CLEANINGS OR ALIGNMENTS: (C) COST OF PREVENTIVE MAINTENANCE, OR DAMAGES CAUSED
BY IMPROPER PREVENTIVE MAINTENANCE: (D) PRODUCTS WITH SAFETY FEATURES REMOVED,
BYPASSED, DISABLED OR ALTERED; (E) PRODUCTS USED FOR COMMERCIAL PURPOSES( MULTIUSER ORGANIZATIONS), PUBLIC RENTAL OR COMMUNAL USE IN MULTI-FAMILY HOUSING; (USE OF
A PRODUCT FOR THESE PURPOSES WILL VOID THIS SERVICE AGREEMENT); (F) BRAKE PADS, DRIVE
BELTS OR CHAIN, CLUTCH PLATES, GAS AND AIR FILTERS, OIL FILTERS, GAS, OIL , COOLANT, ANTI
FREEZE, ETC. (H) SEALS OR GASKETS UNLESS REQUIRED AS A RESULT OF A COVERED REPAIR; (I)
DAMAGE CAUSED BY COLLISION WITH ANOTHER OBJECT:; (J) LIABILITY OR DAMAGE TO PROPERTY,
OR INJURY OR DEATH TO ANY PERSON ARISING OUT OF THE OPERATION, MAINTENANCE OR USE OF
THE PRODUCT.
2. HOT WATER HEATERS AND TANKLESS WATER HEATERS: ALL ITEMS LISTED THAT APPLY IN “
WHAT IS NOT COVERED” ABOVE PLUS THE FOLLOWING: (A) SOLAR HOT WATER HEATERS; (B) COST
OF ANY PARTS REQUIRED TO BE REPAIRED OR REPLACED; (C) HOLDING OR STORAGE TANK; (D) ANY
PRODUCT WHERE THE MANUFACTURER’S PARTS WARRANTY HAS EXPIRED.
WHAT TO DO IF COVERED PRODUCT REQUIRES SERVICE: Call Us at 866-505-4795 toll-free and
explain the problem. We will attempt to resolve the problem You are experiencing over the telephone.
If We can not resolve the problem, You will be directed to an authorized service center. NOTE: THIS
SERVICE AGREEMENT MAY BECOME VOID IF YOU MAKE UNAUTHORIZED REPAIRS. We reserve the
right to inspect the Product from time to time. Service will be provided during normal business hours and
in the USA only.
RENEWAL: This Service Agreement may at Our discretion be renewed at the expiration of its term.
When We offer to renew the Service Agreement, the renewal price quoted will reflect the age of the
Product and the prevailing service cost at the time of the renewal.
TRANSFER OF SERVICE AGREEMENT: This Service Agreement may be transferred to any person in
the United States by contacting Us at 866-505-4795 toll-free.
CANCELLATION: You may cancel this Service Agreement at any time. To arrange for cancellation of this
Service Agreement, call Us at 866-505-4795 toll-free. The refund amount of the Service Agreement price
will be prorated based on the remaining contract term minus any claims that have been paid or pending.
Cancellation by Us will be done in accordance applicable state laws and regulations.
GUARANTEE: This is not an insurance policy. We have obtained an insurance policy to insure Our
performance under this Service Agreement. Should We fail to pay any claim or fail to replace the Product
covered under this Service Agreement within sixty (60) days after Product has been returned or, in the
event that You cancel this Service Agreement, and We, fail to refund the unearned portion of the Service
Agreement price, You are entitled to make a direct claim against the insurance company, Wesco Insurance
Company, at 1-866-505-4048 or 59 Maiden Lane, 6th Floor, New York, NY 10038.
NOTE: THE ABOVE GUARANTEE DOES NOT APPLY TO SERVICE AGREEMENTS SOLD IN THE STATE
OF FLORIDA.
ENTIRE CONTRACT: This Service Agreement sets forth the entire contract between the parties and no
representation, promise or condition not contained herein shall modify these terms.
AMT – Menard T & C 040809 RevD
Cashier - Attach receipt here
WHY PURCHASE A
PROTECTION PLAN?
$
SAVES YOU MONEY
• Protects against future untimely and costly repairs or replacements
•No deductibles, hidden charges or out-of- pocket expenses
• Pays 100% parts and labor
º
SAVES YOU TIME
• Provides fast, quality service
• Convenient over-the-counter replacement
• National network of factory authorized
service centers
C
EASE OF SERVICE
• Toll-free customer service line to serve
your needs
• Eliminates concerns about finding a
reputable service center
• A replacement product is provided if
product cannot be repaired
FLEXIBILITY
• Repair plans may be renewed
• Plans can be transferred to a new owner if product is sold