Recent Wi-Fi Install - Hotel Internet Services

ISSUE NO. 01
SUMMER/FALL 2012
Hotel Internet Services
News
Recent Wi-Fi Install:
Gary Patrick
Bacara Resorts
Santa Barbara, California
CEO
A word from the
President
O
O
ur latest Wi-Fi install is the luxury
beachfront retreat - BacaraResort - a 354
room hotel in Santa Barbara, CA. This install
features Ruckus Wireless’ Smart Wi-Fi products.
Planning for the future
W
ith the proliferation of mobile devices and
tablet computers in use by consumers
and business travelers alike, has come increased
pressure on hotel operators to provide steady,
reliable wireless broadband access while also
ensuring there is plenty of bandwidth to go
around. Resorts like Bacara are investing in cost-­
effective advanced Smart Wi-­Fi technology to
not only meet today’s demands for high-speed
Internet access (HSIA), but also to future-­proof
their properties with wireless networks that will
support new applications and devices for years
to come.
“Bacara’s previous Wi‑Fi systems were supposed
to deliver property‑wide coverage, but never did,
even as more APs were added,” said Gary Patrick,
president of Hotel Internet Services. “There were
always problem locations where getting a signal
was difficult, and other areas where connections
were either slow or inconsistent.”
L
ike many resorts, high‑speed Wi‑Fi Internet
access and ubiquitous coverage is quickly
becoming a primary requirement as more and
more guest surveys are showing. Meanwhile a
dramatic increase in the number of wireless-­‐
only devices being brought into Bacara Resorts
exacerbated the need to switch out older Wi-­
‑Fi technology to state‑of-­
the‑art Smart Wi‑Fi.
So Bacara acted quickly by selecting patented
Ruckus Smart Wi-­Fi products and technologies.
“Once we made our Wi‑Fi move, we quickly
discovered that on top of surprising performance
increases delivered through its adaptive antenna
technology, the Ruckus ZoneFlex system had a
much lower total cost of ownership,” said Nick
Berggreen. “Not only did we see lower capital
costs from having to deploy fewer APs but we
were able to deploy these systems much more
quickly, in many cases using their Smart Mesh
technology to overcome wiring limitations.
The unique combination of these technologies
and capabilities let us streamline the whole
deployment process while delivering much
stronger and faster Wi‑Fi throughout the entire
property.”
“Hotel Internet Services installed an
extremely fast, reliable Wi-Fi networkOur guests are very happy with their
Internet experience! “
- Nick Berggreen
Bacara Resort IT Director
ver the past year, Hotel Internet
Services (HIS) consolidated its
advantaged position in Wi-Fi Networks
and IPTV, and continued to create value
for customers with products and solutions
that fulfilled customer needs. Thanks
to our customers’ trust and support, HIS
made significant achievements against the
backdrop of a weak economic recovery. We
remained as one of the industry leaders in
High Speed Wi-Fi installations, Interactive
IPTV/VOD, and 24x7 Support. As the
global economy improves, HIS will be well
positioned to continue to help customers
improve their network performance and
efficiency, as well as help reduce the costs
of network operations and maintenance.
I
n line with the growing digitalization of
society, the hospitality industry is primed
to embark on new developments, while
striving to achieve reduced operating
costs. By leveraging these transformations,
the hospitality industry will converge
broadband and digitalization for even
greater
development
opportunities.
Mobile devices will see an explosive
growth in the coming years and HIS plans
to be there every step of the way, with new
ways to connect people and devices.
NYC Technology
Conference 2012
Hotel Internet Services is pleased to be a
sponsor of the NYC Technology Conference
on December 12th in New York.
learn about the latest in WIFI Security,
Ethernet Cabling alternatives for IPTV/HSIA/
VOIP, the latest in unattended Business
Centers & Kiosks, Bandwidth Bonding &
Failover Equipment, IPTV and VOD, HD LCD/
LED TVS, Guest Airline Arrival and Departure
Kiosks and boarding pass printing, and more.
and get entered to win an Apple iPad!
or visit: www.hotelwifi.com/conference
Featured
Beyond TV Install
®
BEYOND TV®
WWW.BEYONDTV.COM
Beyond TV ® installed at the Radisson
LAX in Los Angeles, CA
Introducing
Beyond TV®
IPTV
T
An Interactive, Internet-
A
Connected IPTV /VOD TV
B
eyond TV® brings together live TV,
Video-On-Demand, Personal Media
Sharing, Internet Radio, and the best of
the Web’s social media services through a
Hotel Internet Services is proud to announce the latest
installation of the interactive Beyond TV® IPTV System.
he Radisson LAX now has the state-of-the art Beyond TV
system for their guests. The Beyond TV® System provides a
large selection of the latest Hollywood Blockbuster HD movies,
including bundled movie packages with hundreds of movies
to choose from - for one low price. The system allows users to
browse the web and use popular sites like Facebook, Twitter,
and Linked-in to stay connected to family, friends and work.
dditionally,
Beyond
TV’s®
interactive
electronic
programming guide means guests will be able to quickly
find the programming that is of most interest to them. Another
very important aspect of this new IPTV system is that it is flexible
and will work with Coax, Cat5/6e, VDSL and Wi-Fi networks.
“The new Beyond TV®
system provides our guest
access to all of our hotel’s
amenities and at the same
time, allows our staff to
track the guest’s amenity
usage.”
- Hilton Sher
Radisson LAX IT Director
FUSION Gateway
seamless user experience
W
ith Beyond TV®, your guests can
choose how they want to interact
with the world. Chat with friends, update
their Facebook page, share and watch
YouTube Videos, watch Live HDTV, the
latest Hollywood Movies and of course
access the entire Internet with a fully
integrated and interactive Web Browser.
Features:
•
Works on SD & HD TVs (does not
require Pro:idiom)
•
Video-on-demand – pay-per-view
•
Bundled Movie Package – pay-per-day
•
Internet on TV – Web browsing,
Facebook, Twitter, YouTube and more.
•
Supports GREEN initiatives by
reducing printed menus and
directories.
Full-featured, Easily-Deployable Smart Gateway
One Box Does It All.
The FUSION Gateway is a next-generation Gateway that combines the latest technologies and delivers
unparalleled performance, efficiency and scalability. Whether in Wi-Fi hotspots or business Centers
in hotels, airports, convention centers, campuses, or other venues, the FUSION Gateway is a dedicated
network appliance providing maximum uptime, security and reliability.
Six Network Devices in One!
The FUSION Gateway simplifies your network infrastructure by replacing more than six complicated
network components with one easily-managed device! Imagine one device that can replace:
• Firewall
• Web Server
• Aggregator/Bonding Appliance
• Ad Server
• DHCP Server
• Authentication Gateway
•
Live Weather and Airport Info
Announcing the FUSION 10
•
Express Check-out
•
Concierge Services
Hotel Internet Services has just announced the release of The FUSION 10 Gateway. This gateway has all
of the features of our larger gateways, but is aimed at business centers and hotspots. Guests will be able
to bill business center or hotspot usage to the guest portfolio.
•
Advertising
PMS/Credit Card/Access Code Billing System:
•
Interactive Program Guide
•
Works on Coax, Cat5E/6, VDSL and
Wi-Fi networks
Bill end-users for tiered levels of access and premium services including:
• A credit card processing engine supporting over forty payment gateways.
• Fully automated integration into PMS, captive portal web application and internal user database.
• Single and multiple use coupon code generator/management and much more...
Tiered
Bandwidth
HOTEL INTERNET SERVICES
WWW.HOTELWIFI.COM
A cost effective way to manage your
guest’s bandwidth.
W
ith internet access now considered a utility, flexible
connectivity is seen as a ‘must-have’ for your guests,
which means that a robust and trusted internet service is a
‘must-have’ for today’s hotels. It is now a key factor determining
guest satisfaction and loyalty.
Hotel Internet
Services
Welcomes:
Our latest Clients
Bacara Resort- Santa Barbara, CA
Park Central - NYC, NY
Milford Plaza Hotel - NYC, NY
I
n response to the growing challenge presented by guests for
more bandwidth, Tiered Bandwidth Services allows hotels
to offer differentiated internet access based on different
bandwidth speeds and time, thus providing you with a cost
effective way to manage available bandwidth and enabling
guests to pay for levels of bandwidth relevant to their
requirements.
TIERED BANDWIDTH IS
THE BEST WAY TO ENSURE
ALL GUESTS ARE GETTING
THE MOST OUT OF THIER
ONLINE EXPERIENCE.
HITEC 2012
Hotel Internet Services attends the HITEC 2012 tradeshow in
Maryland to present the latest version of Beyond TV.
Westin Bonaventure - Los Angeles, CA
A
University Hotel - Minneapolis, MN
nother HITEC has passed and we would like to say thanks to
those who came to the booth and talked to us regarding our
Beyond TV IPTV system! It is clear that more and more hotels are
beginning to understand the value of offering guests an easy,
secure way to browse the web, watch the latest HD movie releases,
order room service and check out directly from the TV!
Caribe Royale - Orlando, FL Holiday Inn Express - Grand Rapids, MI
Holiday Inn Express - Largo, FL
A
nother great turnout to this years HITEC show
with hundreds of companies displaying the
latest in hospitality technology.
Silver Legacy Hotel/Casino - Reno, NV
Hapimag Orlando - Orlando, FL
H
ighlights of the show included the latest update to the Beyond
TV System showcasing the much-anticipated UCONNECT®
feature. UCONNECT® allows users to access their own content,
movies, music and pictures directly from thier portable device
such as smart phones, tablets and laptops.
Innisbrook Golf Course - Palm Harbor, FL
Riverwood Apts - Reno, NV
Coushatta Casino - Kinder, LA
Best Western Cotton Tree - Salt Lake, UT
The 2012 HITEC show was
in Baltimore Maryland.
M
any attendees stopped by our booth to check out our latest
Beyond TV IPTV and were amazed at the ease of use, the rich
High-Definition graphics and the ability to listen to their own
music, movies or images!
Thanks again and we will see you at HITEC 2013!
What’s All the
Ruckus About?
Click this video for the latest
info on hospitality Wi-Fi!
What’s all the
Ruckus about?
HOTEL INTERNET SERVICES
WWW.HOTELWIFI.COM
We install the best Wi-Fi
components from Ruckus Wireless
to ensure the highest performance.
H
otel Internet Services installs and supports Ruckus Wireless
products. Ruckus Wireless products deliver innovative
solutions to the most critical issues facing today’s wireless
networks: how to create affordable reliability and how to
manage exponential growth. Ruckus hardware and software,
help enterprises and carriers increase the range and reliability
of their Wi-Fi networks, reduce the cost of deployment, and
ensure consistent performance even in the most challenging
environments.
Most Wi-Fi signals are
unencrypted.
A
nything you do online in hotels, coffee
shops and airports can be intercepted
by others using the same network.
T
here is something you can do about
it: Hotel Internet Services now offers
PRIVATE WIFI as part of our Wi-Fi service
for your guests.
PRIVATE WiFi is a VPN connection that
protects your guest’s identity, sensitive
information, and personal info by
encrypting everything you send and
receive with bank-level security.
“Hotel Internet Services offers encrypted
connections for your guest. It is another
step to ensuring your guest’s online safety
and security.” says Gary Patrick, chief
executive of Hotel Internet Services. “It’s
protection analogous to antivirus and
firewalls”
www.hotelwifi.com for more info.
Hotel Internet
Services Award
HOTEL INTERNET SERVICES
NAMED TO INC MAGAZINE’S
FASTEST GROWING PRIVATE
COMPANIES.
R
uckus is the only wireless vendor that can provide all of the
components necessary to deliver outstanding performance.
Sure, there are plenty of companies who can claim a few of
these features, but none can provide the complete package.
That’s why Ruckus has and continues to lead the market in
smart wireless systems. It’s simply the smartest wireless for a
mobile world.
I
t all starts with the patented Smart Wi-Fi technology and its
unique ability to extract unmatched capacity and reliability
out of the 802.11 standards. Smart Wi-Fi leverages high-gain
adaptive antenna technology and sophisticated best-pathselection algorithms to form and direct Wi-Fi signals over the
highest performance paths to each and every client.
W
ith this technology, we’re able to achieve something that
basic wireless technology can’t - deliver longer range
and more reliable Wi-Fi connections to client devices; Wi-Fi
that reaches farther and is inherently more stable due to the
adaptive nature and control of our technology. Smart Wi-Fi
constantly steers signals around obstructions and obstacles,
mitigates interference, and focuses RF energy only where it’s
needed to ensure unprecedented coverage and consistent
performance at longer ranges.
T
o you, it may seem like a marketing term...but it’s not. It’s
a combination of innovative features needed to achieve
the goal of delivering the most consistent and highest-speed
wireless performance possible – anywhere, everywhere, all
the time. The column on the right will explain the various
components that are absolutely necessary to achieve this
unprecedented level of wireless performance:
THINGS TO LOOKOUT
FOR IN THE MONTHS
TO COME
West Coast: 4596 Ish Drive Suite 200, Simi Valley, CA 93063
East Coast: 2138 Alt. 19 North Suite A, Palm Harbor, FL 34683
t 866-265-7575 x701 e [email protected]
www.hotelwifi.com
Ruckus Wireless’ family
of products: Smart Wi-Fi
indoor and outdoor
voice, video and data
innovations—across the
entire 802.11 spectrum.
Adaptive Signal Control
Your
grandfather’s
omnidirectional antenna configs won’t
cut it any longer.
Interference Mitigation
There’s plenty of noise out there,
and it’s only going to get louder.
Capacity-driven Channel
Assignment
Long gone are the days of “set-itand-forget-it” channel planning.
Let’s get dynamic, people.
Dynamic Polarization
Diversity
Client devices are becoming
increasingly small, smart and
mobile...yesterday’s fixed polarity
just does not deliver.
Maximized Signal Strength
The highest capacity signals.
Network Capacity
Optimization
The only thing that matters is how
much you can really get through
the pipes. It takes some serious
intelligence to maximize the real
capacity of wireless.
Mobile apps for Beyond TV®
See the next release of Beyond TV with apps
for portable devices and smart phones.
Monitize your Network
Hotel Internet Services can help you to
generate a revenue stream by integrating
advertising into your network.