How to Build a Better Community College Website
Transcription
How to Build a Better Community College Website
WELCOME, NCMPR District 1 Friends! We’re finally together and ready to catch that Mystic mystique! Our conference team has been working hard to pack this year’s program with best practices, smart ideas and creative solutions that can help you steer your college’s communications strategy in the right direction. We hope the next few days spark your imagination and sharpen your senses to the many new and exciting possibilities for community college marketing and public relations professionals. Whether this is your first NCMPR D1 Conference or your 25th, let’s make this our best one ever. What a treat to have time away from pressing deadlines and daily routines to learn together, celebrate together, and inspire one another to surmount whatever challenges lie ahead. Besides the planned sessions and social gatherings, you’ll have time to connect with colleagues, tour this quaint seaside town, and explore the innovative products and services our exhibitors offer. We appreciate the support of our exhibitors and encourage you to visit with them throughout the conference. This is your conference and we want to help you make the most of it. Don’t hesitate to seek me out if you have any questions or suggestions. I hope you enjoy your time here and set sail for home feeling energized and ready to take on the world – or at least your own college community. Warm regards, Mary De Luca NCMPR’s District 1 Director Sunday, October 20, 2013 1-3 p.m. registration Hallway outside meeting rooms Hilton Mystic 20 Coogan Boulevard, Mystic, Connecticut 06355 Tel: 860-572-0731 • Fax: 860-572-0328 • www.hiltonmystic.com LIKE and Follow 2-5 p.m. afternoon activity Mystic Aquarium & Institute for Exploration NCMPR District 1 #mysticmystique #NCMPRD1 Meet in Lobby at 2:00 p.m. #mysticD1 There’s no better way to start your stay in maritime Mystic than with a visit to the Mystic Aquarium and Institute for Exploration, located just across the street from the hotel. With both indoor and outdoor exhibits and habitats which cover a wide range of species, New England’s hands-on aquarium provides close encounters with beluga whales, African penguins, sea lions, reptiles, and fish of all colors, shapes and sizes. In the Ocean Exploration Center, you will journey to new depths of discovery in the stateof-the-art interactive exhibit, “Titanic – 12,450 Feet Below,” where renowned oceanographer and explorer Dr. Robert Ballard shares his discovery of the grave of the famous “unsinkable” ship which struck an iceberg in 1912. For more information about the aquarium, visit www.mysticaquarium.org 6:30 p.m. off-site dinner Mystic Pizza Meet in Lobby. Transportation at 6:00 and 6:15 p.m. Join us for “A Slice of Heaven,” as the sign proclaims, at Mystic Pizza, namesake of the 1988 romantic comedy about three young waitresses – including one played by Julia Roberts – living in a small fishing village. We’ve reserved the second floor of this famous local establishment for a fun, casual dinner where you can catch up with old friends and meet new ones. agenda Monday, October 21, 2013 Photo credit: The News-Times/Michael Duffy 7:30-9:00 a.m. 7:30-8:15 a.m. registration (Mystic Hilton) breakfast 8:30 a.m. keynote address Management of Media in a Mass Casualty Event Lt. J. Paul Vance, Commanding Officer, Public Information Office, Connecticut State Police Ballroom East & Center Well known to Connecticut residents as the spokesperson for the Connecticut State Police, Lt. J. Paul Vance was thrust into the national and international spotlight following the Dec. 14, 2012 tragedy at Sandy Hook Elementary School that claimed the lives of 20 innocent first graders and six courageous educators. Considered one of the country’s worst mass shootings, the devastating event in Newtown shook the close-knit community, as well as the state, nation and world. As the horrific details unfolded, a traumatized public turned to the veteran trooper for timely, accurate information amid a whirlwind of inaccuracies, rumor, and hoaxes. Responding strategically and proactively, Lt. Vance “delivered a master class in how to relay information and handle the media in the wake of a catastrophe,” noted Chicago Sun Times writer Lori Rackl following the tragedy. “Composed yet compassionate, straightforward without being robotic or wooden, Vance… views his relationship with reporters as cooperative rather than adversarial, more of a partnership than a necessary evil.” In his presentation, Lt. Vance will discuss the Sandy Hook tragedy, the overall response, and methods for controlling and managing the dissemination of timely, accurate and truthful information, particularly in this era of instantaneous communication. As community college communicators, we must be prepared should the unthinkable happen. Though it goes without saying that this is a scenario we all hope to never encounter, the lessons learned in this presentation will help participants plan for and manage crises of any level. Lt. J. Paul Vance is the public voice and face of the Connecticut State Police. As commanding officer of the Public Information Office, he manages news in- formation for the 1,250 person organization, working with a PIO team to ensure that all public safety issues are announced and publicized through the print and broadcast media. A Trooper for more than 39 years, Lt. Vance also has served as a specialty K-9 handler, a SWAT team member, helicopter medic, Major Crime Squad detective, commanding officer of the state police missing person unit, resident state trooper in a suburban community, instructor with the Connecticut State Police Training Academy, and in several other specialized units. In addition, he has served as a member of the Governor’s Crisis Communications team. He is an alumnus of Naugatuck Valley Community College in Waterbury, Conn., and also studied at the University of Connecticut. He has completed several media training programs and teaches media relations programs to first responders, dispatchers, administrators, public safety agencies, and communications professionals. A recipient of many awards for his law enforcement and media achievements, he has been recognized by the NAACP, Exchange Club, MADD, Safe Haven, Special Olympics and several other organizations. 9:45 a.m. coffee break with our sponsors agenda 10:00-11:00 a.m. Monday, October 21, 2013 breakout sessions 11:00 a.m. coffee break with our sponsors Re-Branding the UConn Huskies Presenter: Kyle Muncy, UConn’s Assistant Athletic Director for Trademark Licensing and Branding Brilliant/Conrad The UConn Huskies were facing a “crisis of identity.” There was no consistency within the branding of their athletic teams—only 5 of the 24 varsity teams used the Husky design on their uniforms—or with university merchandise. As a result, Assistant Athletic Director Kyle Muncy was tasked with re-branding the university’s athletic program in partnership with Nike, the university’s apparel partner. In this session, you will learn how UConn surveyed key audiences to determine what kind of changes needed to be made, partnered with Nike to develop a new visual identity, and rolled out the new brand. The end result is a consistent brand and a new look for UConn, one’s that “clean, conservative, consistent, and emphasizes the school colors, white and blue.” The new UConn Husky is “strong and proud” and the reaction is—mostly—very positive. How to Build a Better Community College Website Presenter: Anthony Poillucci,Vice President, Strategy & Creative, VisionPoint Marketing Ballroom West Let’s be honest. Most community college websites could use some improvement. Visitors get lost, offerings are unclear, and the content and design don’t represent all the amazing things you do. Fact is, community college website design is one of the most daunting challenges in higher ed marketing. Join VisionPoint Marketing as we walk you through a step-by-step process and share lessons learned from the redesign of two of the largest community colleges on the East Coast. Learn how to understand your target audiences, why it’s so important to use plain language, how to structure the website so people can find what they’re looking for quickly and easily and much more. 11:15-12:15 p.m. breakout sessions Shifting Media Preferences in a Market in Turmoil Presenter: Pam Cox Otto, Chief Executive Officer, Interact Communications Brilliant/Conrad Last year, Pinterest didn’t exist and this year it’s #3 in Social Media, ahead of Twitter. Last year, the Food Channel only drew “old” people and this year the Gen X’ers and Y’ers are watching in significant numbers. Colleges are dropping direct mail due to the cost…but, what’s that costing them? And each year, your college asks you to do a focused marketing effort targeted to a unique audience…and all you have to use are blunt tools. What media work with what audiences by age, gender, ethnicity and reason for coming to college? Dr. Cox-Otto can answer your questions and walk you through the shifting terrain of media preferences. The Return of Content as King Presenters: Kris Henk, Director of Marketing, and Eve Markman, Director of Creative Services, Community College of Philadelphia Ballroom West Why do words matter as much as design? Marketers are now expected to have a brand presence across seemingly countless and disparate media channels, and content, not design, is your brand’s ticket to ride. Digital marketers have dubbed 2013 the “Year of Content.” Exactly what is content marketing? Are you telling your brand’s story successfully? Are you using content to dictate design or is it the other way around? This session will define content marketing and explore its trends, browse successful integration of content and design, identify content marketing successes and highlight ways to engage your target audience to cut through the clutter of the sell. agenda Monday, October 21, 2013 12:15-1:30 p.m. awards luncheon Join Debra Halsey, NCMPR Executive Director, for a group lunch as we celebrate this year’s recipients of the Pacesetter, Communicator and Rising Star awards, and recognize this year’s scholarship recipients. Ballroom East & Center roundtables 1:45-3:30 p.m. (select three) Ballroom East, Center, West Digital Asset Management: Archiving 40+ Years of College History Training and Coordinating Facebook Page Administration Across the College Presenters: Jennifer Aradhya, Assistant Dean, College Communications, and Kathy Register, Senior Writer/Editor, Middlesex Community College Presenters: Leah Bryce, Digital Marketing Coordinator, and Susan Gumula, Marketing Coordinator, Anne Arundel Community College When MCC’s Office of Marketing Communications was charged with the task of sorting through 40 years of photos and memorabilia to create a commemorative 40th anniversary book, they embraced the opportunity to implement a Digital Asset Management system. Hear about how they took on the project, the challenges they faced along the way, and lessons learned. Learn how Anne Arundel coordinates the administration of more than 25 individual Facebook throughout the college and integrates them with its own official Facebook page. Get the rundown on effective training and tips for page oversight. Discuss challenges and solutions, and leave with a training presentation outline and sample rubric for auditing pages. Sourcing Student Storytellers To Blog or Not to Blog Presenters: Kevin Spirlet, Media Specialist, and Patrick Stone, Marketing & New Media Specialist, Bristol Community College Presenter: Patrick E. Cook, Executive Director of Public Affairs, Middlesex Community College Nobody can tell your story better than your students. So how the heck are you supposed to get them to tell it?! This roundtable discussion will focus on how to identify students and turn their individual stories into a showcase for your college. Results of Schenectady County Community College Student Media Use Survey 2013 Darren Johnson, Assistant Dean of Planning, Accountability and Advancement, Schenectady County Community College, When Schenectady County Community College wanted to learn more about its students, they conducted an in-depth student media-use survey asking questions about technology preferences, media habits, and social media use. Learn exactly what they did and how the results are being used successfully to drive marketing and communications strategy at the college, which has seen continued enrollment increases in recent years. Crisis Communication-Practice Makes Perfect Presenter: Chad Baker, Director of Marketing and Public Information, Thaddeus Stevens College of Technology Have you thought about staging a crisis communication drill at your college but aren’t sure where to begin? Thaddeus Stevens College of Technology had a full drill on campus last fall that included local and state law enforcement. In this roundtable, Chad will share what they learned and how it benefited the college. You will leave with the tools needed to schedule a crisis communication drill at your own campuses. Have you considered starting a college blog? Find out what resources are needed, what content generates the most engagement, and what kind of return you can expect. Published several times a month, MCC’s popular blog covers campus events and news, and is shared with faculty, staff, students, alumni, and the community through email, RSS feeds, and social media. Tips for Building Your Personal Brand Using Social Media Presenter: Chelsea M. Pizzi, Public Relations/Social Media Specialist, Atlantic Cape Community College Sure you’re doing a great job of marketing your college but are you applying that same energy to building your career? This presentation will outline tips for creating and enhancing one’s personal brand using a variety of social media tools including Facebook, Twitter, LinkedIn, YouTube, Pinterest and Instagram. How PR and Marketing Can Support Student Success Presenter: Kathleen J. Corbalis, APR, retired Atlantic Cape Communications Officer As community colleges nationwide focus their attention on improving student retention and graduation rates, PR and marketing professionals have a vital role to play. Learn how Atlantic Cape Community College (NJ) uncovered the many ways communication affects student success and the efforts it undertook in response. Roundtable list continued on next page AGENDA 1:45-3:30 p.m. Monday, October 21, 2013 roundtables (select three) Ballroom East, Center, West Mobile Surveys; Capturing Insights Out of the Hands of Students Presenter: Kathi Swanson, President, Clarus In 2013 and beyond, data and research is key to developing content. And the more we know about our current students, the better our insight into potential students. The goal of this session is to explore the use of mobile phone surveys. We will: • Cover the do’s and don’ts of mobile survey design • Explain the mechanics of utilizing mobile surveys • Understand how mobile surveys can be used with students and applicants to provide real-time marketing information to craft marketing messages Caps, Commas and Colloquialisms: Defining Guidelines for Grammar and Punctuation Presenter: Nikki M. Sarpolis, Marketing Coordinator/Writer, Community College of Philadelphia Establishing a grammar and punctuation styleguide for your marketing department and the college community will help you and your colleagues create uniform language about your institution. This will help build your brand and give you a written set of rules that can help resolve and explain questions from individuals around the college. A styleguide will also keep you on the same page with individuals working on communications that may not be produced by your department. But how do you start this process, and what resources can you use to develop or enhance your styleguide? This roundtable presentation will cover the steps Community College of Philadelphia’s marketing staff took to write a grammar and punctuation styleguide; the benefits of the document; how the marketing staff makes decisions on grammar, punctuation and usage; why we use the AP Stylebook as a guide, with exceptions; and how to keep the guide up-to-date. Why Offer a Community College Speakers Bureau Presenter: Lisa Saunders, Consultant, Rockland Community College Offering a speakers bureau is one way your college can express its commitment to serve as a community resource while showcasing the expertise of faculty and staff. In addition, promoting your speakers bureau to the media provides quality, quotable sources. The speakers bureau can be offered to all types of organizations - civic, community, professional, business, and social. Popular speaker topics include business, computers, education, health, history, how to get published, math anxiety, nutrition, paying for college, photography, recycling, science, etc. Arrangements are made directly with the speaker for time, place, and any honorarium or equipment required. ROI for Every Channel Presenter: Charles Groce, Lead Web Developer, Data Analysis, Career Focus Consortium of Colleges We live and work in an era in which understanding data is critical. In this roundtable, we demonstrate how to measure marketing ROI on everything from direct mail to the web to social media. Community colleges must understand how to use data intelligently to drive their marketing strategy. For community colleges this means more than just measuring click-rates from ads or QR codes on the web. It means: • Increasing enrollment and bringing in tuition dollars. • Filling seats in programs new and old. • Building a successful relationship in the community, including the critical voter demographic. Internal Communications – Why You Need to Make Employees Your First Public Presenter: Laurie Farrell, Assistant Director, Public Relations, Anne Arundel Community College At a community college, every employee is a potential ambassador for the college, which is why internal communications should be a critical part of your public relations plan. In addition to keeping staff and faculty better informed about the latest happenings at your college, strategic employee communications can improve timely outreach to other important publics (including students) and even help improve morale. Learn some easy to implement tactics Anne Arundel Community College has been doing since overhauling its internal communications strategies a year ago. Find out how they assessed what they were currently doing and created a new plan for keeping the internal community informed. Part of that process included transitioning a PDF newsletter into an online newsletter/blog that is getting great results. 3:30 p.m. 6:45 p.m. 7:30 p.m. free afternoon medallions reception Ballroom West dinner & medallion awards Ballroom East & Center AGENDA 8:00-9:00 a.m. Tuesday, October 22, 2013 breakfast Soundings & Lobby Café 9:00-10:00 a.m. NCMPR District 1 Business Meeting Ballroom East & Center Andrea Hanstein, NCMPR president, and Mary De Luca, NCMPR District I director, will share NCMPR news and updates from the national and district perspectives. Door prizes included! (But you can’t win unless you join us!) 10:00-11:00 a.m. breakout sessions Social Media: Best Practices at Community Colleges Presenter: Leigh-Anne Mauk, Social Media and Public Information Specialist, Hagerstown Community College Brilliant/Conrad Once thought to be a fad, social media is now a vital part of modern marketing strategy. In a time of budget cuts and limited resources, community colleges, in particular, have come to regard social media as a cost-effective means for promoting programs and services to current and prospective students. With community college social media use on the rise, many questions still remain as to what platforms are most student-friendly, what practices will encourage the greatest level of student engagement, and what strategies should be implemented to guarantee student success. In an effort to answer those questions, Leigh-Anne conducted a study in fall 2012 as part of her master’s thesis where she surveyed 574 community colleges from the NCMPR member directory. The survey sought information about current usage, initial implementation, policies and guidelines, and best practices for institutional social media use. The resulting study identifies patterns and commonalities, provides a list of recommendations, and predicts what the future holds for social media in higher education. The presentation will highlight significant trends among community colleges and offer recommendations to schools that are just beginning to integrate social media into their marketing plans or want to take their social media marketing (and management) to the next level. Acceptance Guaranteed: Impacting Enrollment with Personalized Marketing Strategies Presenters: Leslie Tennant, Director of Communications, and Angela Vedro, Director of Enrollment Services, Community College of Beaver County Ballroom West After seeing record-setting enrollments at the college for a number of years, Community College of Beaver County witnessed the largest decline in the state of Pennsylvania during the spring 2013 semester. As a result, the Marketing and Public Relations and Enrollment Services departments decided to team up with the goal of stabilizing enrollment through increased retention of current students as well as new student admissions. This presentation will walk participants through the college’s development of targeted and personalized admissions marketing strategies and the execution of its cross-channel campaign to raise awareness and to educate audiences about CCBC’s offerings, nurture interested prospects, and drive prospects to a GURL/PURL where their data can be collected and used for further outreach. Revamping admissions materials for increased response and tips on how to build bridges between the Marketing Office and the Admissions Office will also be shared. AGENDA 11:15 a.m.-12:15 p.m. Tuesday, October 22, 2013 closing address The Value of an Eyeball: How the world’s fastest growing retailer converts conversations to dollars Ryan Bonifacino, Vice President, Digital Strategy, Alex & Ani, LLC Ballroom West Within three years, lifestyle brand Alex and Ani went from one store in Newport, RI to over three dozen stores across the country, thousands of authorized retailers across the globe and one of the top online content and commerce destinations. Hear from Ryan Bonifacino, Alex and Ani’s vice president of digital strategy, on how the team was built and how they planned, executed and measured content and commerce without losing touch of the company’s proud roots of made in America, Main Street and charitable giving. Ryan will share some industry best practices that will transfer well to community colleges’ communications strategies, as we build our own communities among students, faculty, staff, alumni, and the greater community. Ryan will outline Alex and Ani’s complex social media strategy from its small business roots to its current multi-million dollar success. Ryan Bonifacino is the vice president of digital strategy at Alex and Ani, previously having served as director and strategic advisor to the company beginning in 2010. As an original member of the executive team, Ryan pioneered Alex and Ani’s own digital center of excellence that centralizes both commerce and content alongside data-driven marketing with a cross- channel focus. Ryan began his career at a startup winning both the Global Student Entrepreneur Awards for the State of Delaware and the Business Plan Competition at the University of Delaware’s College of Business and Economics, where Ryan holds a Bachelors of Science in Business Administration with dual majors in Marketing and Management. Ryan then founded Hedge Interactive, a venture capital focused marketing agency focused on eCRM and sales force automation. In 2008, Ryan led the agency through a merger with Hedgeforce, a third party marketing firm specializing in raising capital for alternative asset managers. Following the move, Ryan joined the Advisory Board of Hedgeforce, becoming a partner in the US consulting practice which advised clients totaling a combined $8.9 billion in assets under management. Additional Medallion Certificate Information To request additional Medallion certificates, contact Lynn Holl at [email protected], by Wednesday, Oct. 30, 2013. The cost for additional certificates is $10 each. Checks should be made payable to NCMPR, and you’ll need to submit the person’s name and title for each additional certificate you request. Requests will not be considered after Oct. 30. Thank you! AWARDS Rising Star NCMPR District 1 Conference, Mystic, CT Pacesetter Communicator of the Year of the Year Chelsea Pizzi Lynn Holl Public Relations/ Social Media Specialist, Atlantic Cape Community College, NJ Director of Marketing & Communications, Mercer County Community College, NJ NCMPR’s brand new Rising Star of the Year award recognizes an innovative and progressive professional at a two-year community or technical college. This individual demonstrates stellar creativity or aptitude in his or her communications work, especially within the last year. One of the most prestigious NCMPR awards, the Communicator of the Year award recognizes an NCMPR member for excellence and innovation in leading the communications efforts of his or her community college, as well as advancing the marketing and public relations profession as a whole. Chelsea Pizzi’s career shows evidence of a promising future in the field. Pizzi is a Public Relations/Social Media specialist at Atlantic Cape Community College in Mays Landing, N.J. Lynn Holl has worked for Mercer County Community College for more than 29 years, serving as director of Marketing and Communications for the past 12 years, and teaching as an adjunct graphic design instructor for the majority of her tenure. She has also held the elected position of director for the New Jersey Council of County College’s statewide Public Relations Officers Group since 2005 and has been an active member with the Delaware Valley Community College Marketing Group for more than a decade. Pizzi brings a fresh eye and exuberance to the college’s marketing and public relations team. Michael Bruckler, director of College Relations at Atlantic Cape Community College, said her public relations skills and past broadcast journalism experience “bring a unique understanding as to what attracts the most press coverage… As a social media expert, she is at the top of her game, researching the constantly evolving social media landscape and broadening the college’s visibility and brand.” Patricia Gentile, Ed.D., dean of Enrollment, Advancement and Cape May County campus, said that Pizzi is “not only a rising star, she is already a shining example of excellence.” District 1 members who attended the 2011 conference in Baltimore will remember Pizzi’s roundtable discussion on social media. She will help us build our personal brands using social media during a roundtable at this year’s conference. Embracing new media and technology has placed Holl at the vanguard of her profession. Francis Paixao, senior graphic artist at Mercer County Community College said, “Lynn’s approach to marketing has pushed Mercer directly into where our target audience is: at home and on the go.” Holl has been an active NCMPR member throughout her career, with this year’s District 1 conference representing her fourth time coordinating the Medallion awards judging and ceremony. She is a graduate of the Mercer Leadership Academy and the American Association of Community Colleges National Leaders Institute. She has a bachelor of Fine Arts degree from the University of Michigan Art School in Ann Arbor. Dr. Nicholas Neupauer President, Butler County Community College, PA The Pacesetter of the Year award recognizes a community college CEO, who has demonstrated an outstanding commitment to marketing and communications and strong personal leadership for college outreach endeavors. Dr. Nicholas Neupauer, president of Butler County Community College (BC3) since 2007, has been a leader in positioning and advancing his college and community colleges throughout Pennsylvania and the United States. During his tenure, BC3 has prospered with record enrollment, unique and nationally recognized academic programs, strong civic engagement and major gift support. A leader among his peers, Neupauer also serves as president of the President’s Council for the PA Commission for Community Colleges. Described by BC3 Trustee Robert M. Smith as a “connected president” with “strong communication skills and talent for advocacy,” Neupauer has been a trailblazer in marketing and public relations. With a professional background in sports reporting, Neupauer still teaches an Introduction to Public Relations course at BC3. He was among the first of his presidential colleagues to author a blog, and he maintains a personal and genuine presence on the college’s social media sites. A friend to NCMPR, Neupauer supported his marketing and public relations team’s hosting of the 2012 District 1 conference in Pittsburgh, Pa., where he also led a popular breakout session. Dr. Neupauer earned a doctorate in Education in Communication and Instruction from West Virginia, a master’s degree in Communication from Clarion University, and a bachelor’s degree in Print Journalism from Penn State University. SCHOLARSHIP WINNERS Chad Baker Edyta Kuciapa Amy McKissic Thaddeus Stevens College of Technology, PA Mercer County Community College, NJ Community College of Beaver County, PA Director of Marketing and Public Information Graphic Designer Public Relations Coordinator Richard Burchfield Josh Larkin Chelsea Pizzi County College of Morris, NJ Community College of Vermont, VT Atlantic Cape Community College, NJ Communications and College Relations Coordinator Public Relations Coordinator Public Relations/ Social Media Specialist Conference Committee District 1 Director Mary De Luca Community College of Baltimore County, MD Conference Chairs Programming Ernie Greenslade Northern Essex Community College, MA Logistics and Hospitality Margie Huoppi Quinebaug Valley Community College, CT Medallions Coordinator Lynn Holl Mercer County Community College, NJ Social Media Coordinator Theresa Johnson College of Southern Maryland, MD Exhibitor Coordinator Leslie Tennant Community College of Beaver County, PA Programming Committee Eve Markman, Community College of Philadelphia, PA Janice O’Connor, Mount Wachusett Community College, MA Jennifer Aradhya, Middlesex Community College Kris Henk, Community College of Philadelphia, PA Laurie Farrell, Anne Arundel Community College, MD Sylvia Blair, Carroll Community College, MD Logistics and Hospitality Committee Kristen Cyr, Community College of Rhode Island, RI Ron Taber, Northern Essex Community College, MA Lisa Saunders, Historical Interpreter at Mystic Seaport Medallions Committee Edyta Kuciapa, Mercer County Community College Francis Paixao, Mercer County Community College Social Media Committee Leah Bryce, Anne Arundel Community College, MD Carrie Oleynik, Howard Community College, MD Chelsea Pizzi, Atlantic Cape Community College, NJ Marika Taylor, College of Southern Maryland, MD NCMPR District 1 The National Council for Marketing & Public Relations NCMPR is the only organization of its kind that exclusively represents marketing and PR professionals at community and technical colleges. As one of the fastest-growing affliates of the American Association of Community Colleges, NCMPR has more than 1,500 members from nearly 600 colleges across the United, Canada and other countries. NCMPR’s District 1 includes Connecticut, Delaware, District of Columbia, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, Vermont, the Canadian Provinces of New Brunswick, Newfoundland, Nova Scotia, Prince Edward Island, Quebec, and the United Kingdom. NCMPR District 1 Executive Council District Director Mary De Luca,The Community College of Baltimore County Hilton Mystic 20 Coogan Boulevard, Mystic, CT 06355 Tel: 860-572-0731 Assistant District Director Theresa Johnson, College of Southern Maryland Connecticut State Rep Margie Huoppi, Quinebaug Valley Community College Delaware State Rep Tammy Watkins, Delaware Technical & Community College Maryland State Rep Jodi Neal, Community College of Baltimore County Massachusetts State Rep Tracy Callahan, North Shore Community College New Hampshire State Rep Dawn Kilcrease, Nashua Community College New Jersey State Reps Jacob Farbman, NJ Council of Community Colleges Nicole Torella, Union County College New York State Rep Allen Kovler, Jefferson Community College Pennsylvania State Reps Eve Markman, Community College of Philadelphia Leslie Tennant, Community College of Beaver County Rhode Island State Rep Julie Novak, Community College of Rhode Island NCMPR National Board Members from District 1 Sally Chapman Cameron, Immediate Past President, Bristol Community College, MA Ron Taber, Vice President/President-Elect Northern Essex Community College, MA Judi Sciple, Sage Delaware Technical & Community College, DE www.hiltonmystic.com EXHIBITORS NCMPR District 1 Annual Conference, Mystic, CT SEMGeeks.com Martin Birdsall Chris Delany, CEO 602 Main Street, Unit C Belmar, NJ 07719 732-223-6700 [email protected] www.SEMGeeks.com Interact Communications, Inc. Trish Huntington N5553 State Rd. 35 Onalaska, WI 54650 310-704-9643 [email protected] www.interactcom.com CareerFocus Consortium Charles Groce 8455 Haggerty Rd. Belleville, MI 48111 734-646-7346 [email protected] www.careerfocusconsortium.org CLARUS Corporation Kathi Swanson 212 Box Butte Ave. P.O. Box 686 Alliance, NE 69301 308-762-2565 [email protected] www.claruscorporation.com Pea Pod Design James Healey 158 Main St. New Canaan, CT 06840 203-966-4881 [email protected] www.peapoddesign.com Neenah Paper Sheila Masselli 101 Sonoma Rd. Quincy, MA 02171 781-820-5656 [email protected] www.neenahpaper.com PointAcross Solutions Colleen Sheehan Senior Vice President 437 D Street, Unit 4B Boston, MA 00210 617-817-0269 Colleen.sheehan@pointacross solutions.com www.pointacrosssolutions.com Take a break! But, don’t forget to visit our exhibitor booths after grabbing your snack or a fresh cup of java. There are great opportunities throughout the conference agenda to check out each company’s products or services, which are tailored specifically to help two-year college marketing and PR professionals like us get the job done. With special thanks to Kathleen Peterson, Sussex County Community Col- lege for designing our conference logo; from Mercer County Community College, Lynn Holl and Edyta Kuciapa for designing our conference publications, Francis Paixao, for providing our on-site tech support; Lisa Saunders, for sharing her e-book, Mystic Seafarer’s Trail, and the following individuals for freeing up their precious time for numerous conference planning calls, brainstorming sessions and email exchanges to make this year’s conference a reality: Jennifer Aradhya, Sylvia Blair, Tracy Callahan, Kathy Corbalis, Kristen Cyr, Mary De Luca, Laurie Farrell, Ernie Greenslade, Kristina Henk, Lynn Holl, Margie Huoppi, Theresa Johnson, Eve Markman, Jodi Neal, Karen Norton, Kathy Peterson, Lisa Saunders, Ron Taber, and Leslie Tennant. NCMPR District 1 appreciates the printing, mailing and administrative support provided by the Community College of Baltimore County, Mercer County Community College and Northern Essex Community College to help ensure an affordable, high-quality conference for our members.