Showplace to feature `open door` policy
Transcription
Showplace to feature `open door` policy
Volume 37, Issue 8 Official publication of the Greater Cincinnati Chamber of Commerce Showplace to feature open door policy Doors intrigue us. We cant help it. We want to experience whats on the other side. We go out there and knock on some doors. We hope each day that were able to open some doors. Were like Monty Hall, wheeling and dealing to find out whats behind Door Number One. Business Showplace 98 asks a pointed question: Sure, you could politely knock on the door to new business but wouldnt it be better to just knock the door down? The Chambers annual business-to-business tradeshow, presented by The Cincinnati Enquirer and The Cincinnati Post, will open its doors next month. More than 1,000 people are expected to attend, and more than 200 businesses and organizations Business Showplace 98 September 18 will be exhibiting. 11 a.m. 6 p.m. Cincinnati Convention Center Twice as nice Including the CISE Annual While the event has gained a reputation as a great place to make new business contacts and get new ideas, Luncheon, the Chambers salute to this years Showplace has doubled the payoff. Greater Cincinnatis small business For the first time, the Business Showplace will community and its brightest stars. include the Chamber Institute for Small Enterprise ( Call 579-3166 for more information. See Showplace, page 6 ChamberTech: New program means big savings, assistance with computers The Chamber is teaming up with Hewlett-Packard and Micro Center to offer Chamber members comprehensive assistance on technology systems for business. Known as ChamberTech, the new program will include significant cost savings on hardware, education, training and technical support. The program is open to member companies for business use, and also to their employees for their personal use. Many of our small and mid-sized members are looking for help in this area, said Chamber President John Williams, and we feel this program will go a long way in addressing those concerns. Williams said the Chamber is especially pleased with the Hewlett-Packard Micro Center partnership. Hewlett-Packard is committed to understanding the special needs of growing businesses, and See ChamberTech, page 4 The ozone battle isnt over yet. Your actions during the summer of 98, both at home and at work, will impact Greater Cincinnatis future for years to come. Remember to Do Your Share For Cleaner Air every day. August 1998 Coming up August 5 LaRosas Party in the Park, 5:309 p.m., Yeatmans Cove. Call Chris Hooven, 579-3191. 11 AirTouch Cellular and R.H. Donnelley Chamber Evening at the Great American Insurance ATP, 5 p.m. reception, 7 p.m. matches begin. ATP Stadium near Kings Island. Call Judy Clark, 579-3130. 12 Introducing Greater Cincinnati Fall Session begins. Call Linda Smith, 231-2295. 18 Business Before Hours, 810 a.m., Micro Center in Sharonville. Call Greg Buscher, 579-3189. 19 LaRosas Party in the Park, 5:309 p.m., Yeatmans Cove. Call Chris Hooven, 579-3191. 20 Chamber Golf Outing, all day, Blue Ash Golf Course (rescheduled). Call Kris Gentry, 891-8833. 28 Chamber Breakfast Forum, 7:159 a.m., Sharonville Convention Center. Topic: Building your companys identity. Call Judy Clark, 579-3130. September 2 Networking Bizarre, 5:307:30 p.m., Galbreath Field, held prior to the Cincinnati Riverhawks soccer game. Call Kris Gentry, 891-8833. 2 LaRosas Party in the Park, 5:309 p.m., Yeatmans Cove. Call Chris Hooven, 579-3191. 11 Cincinnati Minority Supplier Development Council Golf Outing, all day, The Mill Course, Winton Woods. Call Pam Gist, 579-3104. 15 Greater Cincinnati Venture Association Luncheon, 11:45 a.m.-1:30 p.m., Omni Netherland Plaza. Speaker: Jack Wyant of Free business assistance available through Chamber 2 Need help with a business problem? Could you use a free hour of one-on-one consultation with another Chamber member an expert in your area of need? The Business Assistance Center at the branch office maintains a monthly schedule of volunteer experts who meet individually with members. The sessions are not group seminars. The August schedule of one-on-one consultations is: August 12, 3-5 p.m. w How to Recruit in a Tight Labor Market, Cynthia Wanner, Adecco Employee Search Division. w Where to Start When Putting a Value on Your Business, Gil Bernhardt, Franz CPAs. August 26, 3-5 p.m. w When the Services Youre Selling Are Yourself, Denny Fox, Deloitte & Touche LLP. w Interviewing Techniques: The Dos and Donts on What You Can Ask, Brenda V. Thompson, Esq., Graydon, Head & RItchey Attorneys. ( Kris Gentry, 891-8833. Blue Chip Venture Co. Call Rachel Ganim, 579-3128. 15 Supervisory Leadership Development begins, 46 p.m., at the Chambers Branch Office. A seven-session course. Call David Owens, 579-3149. 16 Strategic Eight Preview Session, 7:30 9 a.m., at IAMS. Call Rachel Ganim, 579-3128. 16 Korean Caravan, 8:30 a.m.2 p.m., Omni Netherland Plaza. Seminar and luncheon. Topic: Doing business in Korea. Seminar and luncheon with U.S. and Korean ambassadors. Call Karol Tuke, 579-3175. (ISPS 859-400) is published monthly by the Greater Cincinnati Chamber of Commerce, 300 Carew Tower, 441 Vine St., Cincinnati, Ohio 45202. Telephone: (513) 579-3100. Branch Office: 9545 Kenwood Road, Suite 403, Cincinnati, Ohio 45242. Telephone: (513) 891-8833. Web site address: www.gccc.com. Subscriptions are included in the annual dues of each Chamber member. Periodicals postage paid at Cincinnati, Ohio. Publisher ................................................... John P. Williams Jr. Vice President-Marketing/Membership ..... Roger Ruhl Editor ......................................................... Keith Stichtenoth Postmaster/Address Changes Send address changes to Greater Cincinnati Chamber of Commerce, 300 Carew Tower, 441 Vine St., Cincinnati, OH 45202-2812. Attn: Lori Muench. Or e-mail [email protected]. Advertising Chamber members can underwrite an issue of ChamberVision and reach more than 9,000 leaders in the Greater Cincinnati business community. For costs and ad specifics, call Keith Stichtenoth, 579-3127. Subscriptions ChamberVision is mailed to Chamber members as a benefit of membership. Additional subscriptions are available to Chamber members at $10 per year. Non-member subscriptions are $30 per year; non-profit organizations, $22.50. For information, call Tracey Moore, 579-3145. © 1998 Greater Cincinnati Chamber of Commerce Fact: Hermits dont do a whole lotta business You never know which handshake at a breakfast, or whose business card in your pocket, or what ad you decide to buy, will open the next door for you. 9/10ths of the law What does your business own? Look around you ... papers, pencils, furniture, perhaps your facility, certainly your products or services. But perhaps your companys most valuable possessions are a bit more intangible your intellectual property, your best ideas, brands and logos ... your companys very identity. Building, protecting and positioning your organizations identity is the topic of the August Chamber Breakfast Forum. Top trademark lawyer Joseph Dreitler will discuss whats at stake and how to protect whats yours. Cost: $15 members. Date: Aug. 28, 7:159 a.m. at the Sharonville Convention Center. ( 579-3166. Send a message The ideal business-to-business advertising vehicle? The wish list might describe something high-impact, classy and credible ... something that reaches plenty of business decision-makers and offers long-term exposure. Thats a good description of two Chamber publications for which display ads are now being sold: u The 1999 Greater Cincinnati Business Connections Directory, the Chambers annual publication listing approximately 7,000 member companies and their key executives, will be published at the end of this year. The directory is known for its detailed information on area businesses. Copies reside on the desks of top executives throughout Greater Cincinnati for a year at a time, with dog-ears being a standard defining feature. u For years, businesses looking to recruit employees to the region, as well as the newcomers themselves, have counted on the Chamber to ease in the relocation process through a publication that tells new Greater Cincinnatians what they need to know to get settled. Welcome to Greater Cincinnati is in the works. If your company could benefit from sending your ad message to the critical audience of new residents, then you should be making plans to place an ad in this official Chamber newcomers guide, which will be distributed to 20,000 people. If you havent already been contacted, take the initiative and call 562-8466 or 562-8467. World Cup of networking If networking in a fun way is your GOOOOOAAAAAAALLLLLLLL!, then mark your calendar for Sept. 2, when the Cincinnati Riverhawks soccer club will host the Chambers Networking Bizarre. The Riverhawks will kick off their game against a team of all-stars from Major League Soccer at 7:30 p.m. at Galbreath Field near Kings Island. Your source for business information Starting at 5:30 p.m., Chamber members will congregate to make new business contacts. Cost: $10 (includes the Bizarre and a ticket to the game). ( Kris Gentry, 891-8833. A proper introduction Getting involved in the community is a tradition for local businesspeople. But how does a new-to-town executive know whos who and whats what? Introducing Greater Cincinnati, thats how. Thats the Chamber program designed to acquaint newcomers with what the region is all about, from local history and the economy to politics and quality of life. The five-session program (four Thursday evenings and one Saturday) is sponsored by the Chamber and four other chambers in the region. The fall session begins Sept. 12. Spouses are welcome to register. ( Linda Smith, 231-2295. 3 August 1998 Information makes the business world go round. Thats why the Chambers Business Information Center does a brisk business keeping members in the know. Here are a few of the hot commodities: u Industrial Pinpointer directories show exactly where sales and delivery people can find area manufacturers. Two directories are available one covers Butler and Warren counties, the other covers the rest of Greater Cincinnati. Member cost: Butler/Warren edition $30, Greater Cincinnati $50, both $70. u The business directory with the most detail on area companies is Greater Cincinnati Business Connections, and its available on disk in addition to its popular paperback form. Member cost: Book $15, disk $99. u Just off the presses is the 1998 Member Directory of the Cincinnati Minority Supplier Development Council, with detailed listings of all 125 Corporate and 340 MBE members of CMSDC. Cost: $25. ( For a free Business Information Catalog, call 579-3136. These guys are getting their heads together, seeing whats up, doing some networking. So can you at the next Networking Bizarre, Sept. 2 at Galbreath Field. ChamberTech = Computer assistance Continued from page 1 providing the broadest, most complete range of computer technology products available, Williams said. Many of their products are designed specifically for small, growing businesses, and thats most of the Chambers membership. Chamber surveys indicate the technology learning curve is a real challenge for many growing businesses. Some are comfortable with IS issues, but a lot of people arent sure when to make the next big move, and some are afraid to even put their foot in the water, Williams said. We believe ChamberTech will ease those fears. No scary stories Many businesspeople can tell computerization horror stories the wrong system, the wrong vendor, time and money that can never be recouped. ChamberTech will provide the guidance you may need to make wise decisions for both the short and long term. Hewlett-Packard and Micro Center will present training opportunities on both broad and specific IS topics. In addition, members will have the opportunity to purchase Hewlett-Packard computing products at additional HP discounts off Micro Centers already low prices, resulting in significant savings. We believe this alliance with the Chamber will help us tell our story to small and medium-sized businesses, said Kim Tchang, Hewlett-Packards small/medium business manager. In return, were committed to providing significant added value in terms of discounts and complete technology solutions. Members also will receive discounts on the wide range of Micro Center education and training programs. Micro Center is excited about this new program, said David Twite, general manager and vice president of Micro Center business sales. Were dedicating an area of our store to ChamberTech and believe this will allow businesses to pursue computer solutions in a most efficient way. Chamber members can see for themselves at a special Business Before Hours Aug. 18, 810 a.m., at Micro Center. Members can tour the demo area and get acquainted with ChamberTech first-hand. The event is free. RSVP by Aug. 14 to Greg Buscher, 579-3189. Micro Center is located off I-275 at 11755 Mosteller Road in Sharonville. v v v For more information, call the ChamberTech hotline, (800) 490-5539, or visit these web sites: u www.gccc.com (the Chamber); u www.microcenter.com; u www.hp.com/go/smallbiz (Hewlett-Packard). 4 On-line resource is on the way Two growing business issues the labor shortage and the Internet as a business tool are converging to help area employers in a big way. An Ohio Department of Human Services survey of Hamilton and Clermont county businesses will soon produce a database containing detailed, comprehensive information about the regions labor market. Its local emphasis and Internet accessibility will go well beyond anything previously available. Companies will be able to use the database to look up general labor market trends, and to see how their businesses stack up according to wages paid, benefits, experience required in certain positions, and the likely difficulty in hiring for specific kinds of positions. Additionally, the information should become a vital resource for career centers, placement firms, and employment and human service providers as they seek to direct qualified applicants to employers with ongoing staffing needs. Down the road, job seekers may find the database useful, too, as a Skill Match component ultimately will become a part of the product, allowing employment matches to be made more easily. Watch ChamberVision for more details as the database moves closer to completion. Employment Transportation CPI Cost of Living Earnings The rollout of ChamberTech elicited smiles from project partners Rizwana Sharalaya of Hewlett-Packard, John Williams of the Chamber, and Ken Harris and David Twite of Micro Center, shown here at the ChamberTech display in the Micro Center store in Sharonville. ChamberTech will also please members looking for guidance and cost savings in their computer technology programs. % Monthly economic indicators for the Greater Cincinnati Metropolitan Area are available on the Chambers Web site (www.gccc.com), or by calling the Business Information Center, 579-3181. Looking for business answers? Try here first There are so many facets to running a successful business, who can keep up with them all? You can, if you use the Chamber for your business training needs. Sharpening a skill Do you consider it a priority to offer your people needed training in the skills their jobs require? If so, are you putting the skill of supervising others into that same category? Supervising is a critical skill just as surely as running a lathe, writing code or selling supplies. In fact, since it directly impacts the performance of others, its probably even more crucial. Thats why the Chamber offers Supervisory Leadership Development, a seven-session course that combines traditional instructional learning with real-life implementation to improve leadership skills over a two-month period. The course is offered in six weekly, two-hour sessions, followed by a 30-day review, with lessons learned applied onthe-job as you go. Sounds a lot more likely to make an impression than some one-day seminar, doesnt it? Sessions are held at the Chambers branch office in Blue Ash; one begins Sept. 15, another Oct. 8. Cost: $750 members. ( David Owens, 579-3149. Finance as a second language Leading individuals, teams effectively More and more these days, were hearing about the invaluable role of leadership within an organization; without inspired, skillful leadership, a company is doomed to mediocrity or worse. Boil it down and leadership is a product of individual development. And thats the thrust of an important, threesession Chamber program designed to raise the bar for individual leaders and management teams. In Management Team Building, your team will learn how to: u Remove roadblocks to organizational effectiveness; u Promote quality standards of performance as a benchmark for developing quality-conscious thinking and behavior in each team member; u Improve each team members leadership skills, as well as communication and cooperation organization-wide. Cost: $625 per member participant. Date: Sessions will be held Oct. 2, Oct. 15 and Nov. 19 at The Cincinnati Your new fall edition of the Chambers Business Networking & Educational Opportunities Guidebook should have hit your desk in the last couple weeks. Need more copies for some of your key staff people? Just call 579-3189. Club downtown. ( David Owens, 579-3149. Keeping it green Stand still and your competitors will pass you by. That fact of business life means that, for the small to mid-sized company, bringing profitable new ideas to the table is a necessity. Attending Growing Your Company Through Discovery and Innovation could prove to be your best idea this fall. The half-day workshop promises to provide effective tools and techniques to help develop and launch products or services to keep a business growing, and to make it happen within a proven structure on an ongoing basis. Cost: $60 members. Date: Sept. 23, 8 a.m. noon, Blue Ash Hotel & Conference Center. ( David Owens, 579-3149. You gotta have Seoul The international trade spotlight will be on Korea next month for a special event with VIP guests. The Korean Caravan will roll into Cincinnati Sept. 16, helping area businesses understand the potential of a country with 42 million people and strong ties to the U.S. An 8:3011:30 a.m. seminar at the Chamber will examine how to expand your exports into Korea, while a noon 2 p.m. luncheon at the Omni Netherland Plaza will feature Koreas Ambassador to the U.S., Lee Hong-Koo, and the U.S. Ambassador to Korea, Stephen Bosworth. Costs: Seminar $40, luncheon $35. ( Karol Tuke, 579-3175. 5 August 1998 Ever found yourself among a group of people who were speaking a language you werent familiar with? That out-of-place feeling may strike someone in your office every time the accounting and financial people start tossing around the jargon. The trouble is that financial matters are a basic component of business, and most managers would be better off if they had at least a working knowledge. Finance for Non-Financial Managers serves exactly that purpose. The full-day workshop will raise the comfort level of anyone who must manage budgets and make forecasts for a business or even a department. It wont train you to be the CFO, but it will prepare you to talk with him or her. Cost: $149 members. Date: Sept. 22, 8:15 a.m. 4:45 p.m. at TriHealth Fitness & Health Pavilion in Blue Ash. ( David Owens, 579-3149. Showplace safety tip: Dont stand next to a door Continued from page 1 (CISE) Annual Luncheon, the salute to small business and Greater Cincinnatis shining small-business stars. The luncheon will honor the 1998 Small Business of the Year, plus winners of the Chambers Customer Focus, Emerging Entrepreneur and Innovation in Business awards. With so much going on in one place and at one time, its no wonder the Showplace adopted the Knocking Down Doors theme; spending a few hours at the Cincinnati Convention Center on Sept. 18 is a time-wise investment that sure beats spending weeks or months running around town knocking on doors. The event will feature seven hours of exhibiting, a food court and beer garden just beside the exhibit floor, and prize drawings throughout the Showplace schedule. The Aroma of Success A lot of people wouldnt think of starting their day without coffee from Starbucks. The Chamber wouldnt think of holding the 1998 CISE Annual Luncheon without offering you the chance to hear how Starbucks has become a symbol of American entrepreneurial success. John Smith, Starbucks Regional Vice President, will be the featured luncheon speaker. Smith will explain how and why Starbucks places a high value on building internal and external customer relationships, and how that philosophy has helped the Seattle-based company become widely recognized as one of the top companies in the U.S. Want to be a Showplace exhibitor? Theres still time to sign up to be an exhibitor at Business Showplace 98. And theres still time to receive the early bird exhibitors discount, which is in effect through Aug. 10. Members can reserve a 10' x 8' booth for $295 ($320 after Aug. 10), or an 18' x 8' booth for $590 ($640 after Aug. 10). If you exhibit, you can attend a free workshop (8 10 a.m. Sept. 2 at the Convention Center) on how to get a bigger bang for your exhibit-booth buck, and youll get 50 Business Showplace passes to distribute to customers and other business associates. ( Kris Gentry, 891-8833. Looking to simply attend? Come as early as 11 a.m. and stay as late as 6 p.m. There will be prize giveaways throughout the day, and the Food Court and Beer Garden will always be just a few steps away. Admission: FREE! ( 579-3166. Planning to join us for lunch? If small business is your bag, this is the biggest day of the year. Well be honoring four of Greater Cincinnatis top small businesses, including the 1998 Small Business of the Year. Then youll hear how a small business called Starbucks grew to be a huge success by building relationships with its customers and believing in its people. Cost: $30, $150 half-table of five, $275 table of 10. ( 579-3166. Inclusion 2000 offers a unique business opportunity 6 Most of the opportunities for businesses to improve the community come in the form of requests for contributions to worthy causes cancer research, help for the homeless, student scholarships, and so on. Occasionally there comes the chance to make a mark on the community through real action. Inclusion 2000 is such an opportunity. Inclusion 2000 is a three-year, grassroots project seeking to improve the lives of people with disabilities by promoting permanent changes in our businesses, our community, our hearts and our minds. The project offers organizations of all kinds a forum in which to look at themselves and evaluate their efforts to be inclusive. A look in the mirror The method: The Inclusion 2000 self-study, which asks questions regarding hiring practices, employee attitudes toward people with disabilities, building accessibility and more. By year-end 2000, the goal is to have 2,000 completed self-studies in hand, giving Greater Cincinnati a picture of its quality of life for those with disabilities and spotlighting areas for improvement. To get involved, volunteer to take the self-study and send a representative to a 90-minute training session to prepare for it. After conducting the self-study, your organization can receive guidance from the Inclusion Network, the project sponsor. Inclusion 2000 offers the chance to meet the needs of people who have disabilities, but also the internal need to be connected with a vital segment of the community one that makes up part of the workforce, your customer base and your neighbors. ( Inclusion Network, 287-6530. WC group rating: Equal parts safety and savings Since introducing its workers compensation group rating program in 1992, the Chamber has heard its members say a lot of nice things about how ChamberComp has strengthened their bottom lines. In fact, since its inception, ChamberComp has quadrupled in size (see chart below), and is saving its participants a collective $39 million off typical base rates during the current 199899 group-rating year. But even more than saving lots of money, workers compensation is fundamentally all about safety. At the state level and through program administrators, the infrastructure is in place to handle workplace accidents when they occur; however, keeping workers from suffering those accidents in the first place is the top priority. Again, ChamberComp is playing a key role. Re-invest your rebate Savings through group rating programs such as ChamberComp are great, and the recent rebate most Ohio companies just received from the Ohio Bureau of Workers Compensation is even better, said Paul Newton, safety director for Sheakley UniService. The Rapid Growth of ChamberComp, the Chambers Group Rating Program But unless you treat increased worker safety as the ultimate goal, youre missing the point. Our advice to area companies is this: Take the rebate you received, and invest those savings in safety programs. More than anything, that will help you continue to keep your workers comp costs down, and its the right thing to do for your employees as well. Coordinating safety programs is a big part of Sheakleys role as a workers comp group rating administrator. Sheakley works with companies to develop customized programs that fit their specific needs. ( Safety programs and training information, call Paul Newton, 326-4675, ext. 116. Window of opportunity Safety programs and savings it all starts with workers comp group rating. If your company is in a group rating program other than ChamberComp, or isnt in a group rating program at all, this is the time to weigh your options. It costs nothing to check with Sheakley to see if youre eligible to receive projected annual savings on ChamberComp. Simply call Sheakley to get an AC-3 form, fill it out, send it in, and youll receive your savings projection in plenty of time to make a decision for the 19992000 group rating plan year. If past experience is keeping you from qualifying for group rating, dont assume your situation remains the same. Previous experience rolls off your record each year, so group rating may be a possibility now. Another reminder from the Chamber and Sheakley: All companies should have received their 199899 workers comp premiums. Theyre due by Aug. 31, and letting that deadline get away from you means youll risk getting booted out of a group rating program. ( Group Rating, call Patricia Ramey, 326-4675, ext. 105. Talk is cheap: Chambers cellular rates fall again per minute depending on usage. u $15.99 a month for business users, reduced from $16.99 a month; 23¢ per minute peak, 13¢ per minute off peak. For personal lines, $17.99 a month; 25¢ peak, 13¢ off peak. AirTouch is also making an exceptional promotional offer to Chamber members for a limited time: u For new activations only, 99¢ a month until 1999; formerly $15.99 or $17.99 a month. u New subscribers also can double their free minutes until 1999 if they purchase the AS60/AS120 plans. All of these plans include no activation fee, detailed billing, call forwarding, call waiting, three-way conference calling, and voice mail. Thats a savings of $160 annually. If pricing cellular phone service sounds at all confusing, AirTouch also has a way to cut through the clutter. For customers with existing cellular plans, AirTouch can run a computer analysis of a recent invoice to determine the most cost-effective plan. For existing subscribers, thats as simple as dialing *611 on an AirTouch phone; an AirTouch representative will be on the line with past spending history and the best future plan. For prospective subscribers, call 1-800-AIRTOUCH. 7 August 1998 The value of Chamber membership sounds better and better, especially if youre pricing cellular phone service. AirTouch Cellular, the exclusive cellular provider to the Chamber, has reduced rates for existing Chamber subscribers and created a 99-cent valueoriented package for new Chamber subscribers as well. The three new options for existing Chamber members with business or personal-responsibility plans: u AS60: $24.99 a month with 60 free minutes; past 60 minutes the rate is 29¢ a minute, peak or off-peak. u AS120, $35.99 a month with 120 free minutes; past 120 the rate is 1621¢ How to information for small-business people, from small-business people A platoon of leaders awaits the call by Drew Myers In todays competitive environment, your organization needs the right people quick to master the challenges of your industry, and ready to meet the demands of your market. They need to possess the initiative, character, responsibility and strategic thinking that are the key components to the continued success of your business. So youre probably asking yourself, where can I find such quality people when the unemployment rate is at its lowest level in 28 years? Experience? Plenty 8 One of the nations most talented channels of well educated, highly trained and motivated candidates can be found among the veterans of active-duty military service. Picture a 25- to 35-year-old leaving the service as a captain. This person is degreed (many have advanced degrees), and at a relatively young age already possesses a wealth of valuable work experience. This includes direct leadership over a group of both junior and senior people, operational control of a multi-million dollar budget, and intense training and real-life experiences in making fast, critical decisions based on changing information and scenarios. Creativity, judgment, loyalty, integrity and work ethic are just a few of the traits that apply to these candidates. Todays military is one of the most demanding environments in the world. These candidates are goal-oriented and motivated to achieve no matter how daunting the task. Interestingly enough to employers, they also are entering the business world with realistic expectations that they have to prove themselves all over again. Making a military match Before identifying candidate resources for your organization, consider your strategic plans, industry factors and the position requirements to develop an initial candidate profile. This will give you a good head start in describing what unique attributes and qualifications you are seeking from the approximately 306,000 military members separating from the Armed Forces this year. This concept has been extremely successful. For example, the U.S. Military personnel that we have placed have gone into manufacturing, sales, operations and engineering positions. Employers realize that this pool of talented candidates provides them with the opportunity to hire professionals in almost every category, including communications, electronics, operations, finance and training. With competition rising and the pool of labor declining, hiring former military people is the way to go. Drew Myers, a former Marine Corps Captain, is vice president of sales at Carew International, and president of Selection Integrity Resources, a firm that offers elite recruitment and placement services. Labor shortage a fact of life; the key is how you deal with it by Pete Nadherny The need to hire middle-level managers in business has never been greater. The demand is hot. Weve seen the positive growth rate for these middle-level jobs in the range of 3045% since early last year. But a combination of factors, all of which are occurring at one time, indicate not only that the demand for management employees is great, but a shortage of talent exists and will for 10 years. First of all, consumer confidence is at a 30-year high. We are in an era of sustained economic growth which has been fueled by low inflation and improved productivity. On top of this, competition has become truly global and our markets are moving faster than ever. Second, technological advances just keep coming, and this has increased the demand for knowledge-based workers. Then add the Year 2000 programming needs and the shortage of management talent increases. Finally, the result of the 1990s downsizing has left many companies running lean on management talent. A post-Boomer thing Historically, when faced with such shortages of management talent, employers went out and hired someone who could step in and perform in the job immediately. However, what most people dont realize is something that will make our current shortage worse. And it will fuel this problem for the next 10 years. The fact is that there will be one million fewer people in the workforce between the ages 2544 during the period 19972006. This is due to the United States population demographics. After the Baby Boomer period (19461964), the national birth rate dropped dramatically. The following birth group is significantly smaller in size, and therefore the workforce representing the typical population of middle managers (age 25 44) will be smaller. What should you do, since hiring will be more competitive for the foreseeable future? We need to adapt First of all, recognize that the market has changed and that it is now a candidate-driven market. Candidates in many cases have multiple options regarding employment. You need to treat candidates differently. When you are interviewing candidates, move the hiring process as rapidly as possible. Make sure you are flexible with your schedule to meet candidates when they are available. Plan multiple interviews on the same day to shorten the time frame. Also, dont expect the luxury of seeing a lot of candidates. If you can make a hiring decision based on the first one or two candidates you meet, do so. Finally, communications become even more important. Be positive, be appreciative. Let candidates know you want them. We even know of companies who are sending thank you letters to candidates for interviewing. Pete Nadherny is CEO of The Angus Group and Chairman of the Chamber Institute for Small Enterprise Steering Committee. conCISE is presented by the Chamber Institute for Small Enterprise 9 Do you have some business know-how to share with Concise readers? Were always on the lookout for Chamber members with something to say to their fellow small-business people. Articles should be how to in nature a quick and easy column on a facet of business you know well, but that others may not. Ideal length is between 300500 words. Judy Clark is your Chamber contact. Call her at 579-3130, fax her at 579-3101, or e-mail to [email protected]. August 1998 How about sharing a piece of your mind? New Members These companies joined the Chamber in April, 1998 Holland Roofing Inc. Hans Philippo, President 5744 Commercial Drive Burlington, KY 41005 (606)525-0887 Roofing and sheetmetal Hummingbird Carpentry Brian Barton, President 1043 South Ft. Thomas Ft. Thomas, KY 41075 (606)441-1447 Carpentry Hyde Park Eye Physicians & Surgeons Inc. Richard Riedel, MD President/Owner 3710 Paxton Avenue Cincinnati, OH 45209-2306 (513)531-2020 Ophthalmology practice physician office, eye services Indiana Office Supply Inc. Rosanne Hamil, President 146 Walnut Street Lawrenceburg, IN 47025 (812)537-0971 Office supply inEX design Douglas Wernke President/Creative Director 2758 Erie Ave., Second Floor Cincinnati, OH 45208 (513)533-0007 Graphic design Integrated Object Solutions Michael Witt, Co-Owner 1984 Crescent Terrace Crescent Springs, KY 41017 (606)341-8262 Computers - software and services Jones, Parks & Patton Dwight Parks, Partner 11820 Kemper Springs Drive, Suite E Cincinnati, OH 45240 (513)674-9680 Certified Public Accountants 10 KBA Inc./Architects Len Bonomini, President 4360 Ferguson Dr., Suite 120 Cincinnati, OH 45245 (513)752-7800 Architectural design and site planning, interior space planning Kane Magnetics International Chris Tyler, President/CEO 6279 Tri Ridge Blvd., Suite 308 Loveland, OH 45140-8320 (513)965-0900 Magnetizeable ferrite powders and compounds; ferrite magnets Keland Steel Erectors Inc. Lisa McDonald Vice President/Owner 777 Anthony Lane Mason, OH 45040 (513)336-6079 Steel erection Omni Integrated Tech. Inc. dba Omni Machine Tools Timothy Chapman, Owner 11440 Rockfield Court Cincinnati, OH 45241 (513)771-1448 Machine tools distributor The Kiln at Hyde Park Square Carol Krone Philpott President/Owner 2714 Erie Avenue Cincinnati, OH 45208 (513)871-1771 Contemporary pottery studio PCDC Kellie Niedermier, Business Development Supervisor 401 Tomahawk Drive Maumee, OH 43537 (800)322-7232 Information, technology, training Andrew Kling Detailing Andrew Kling, Proprietor 9415 Dick Road Harrison, OH 45030 (513)738-5418 Steel detailing Princeton Employee Credit Union Suzanne Burnham, Manager 11157 Chester Road Cincinnati, OH 45246 (513)771-1369 Financial cooperative LADD Inc. David Robinson Executive Director 3603 Victory Parkway Cincinnati, OH 45229 (513)861-5233 Provide housing and teach independent living skills to people with developmental disabilities MRI/Sales Consultants of Cincinnati Laura Stone Director of Sales/Marketing The Baldwin 200, 625 Eden Park Drive, Suite 1175 Cincinnati, OH 45202 (513)639-3000 Consulting, search and recruitment, employment testing, videoconference John S. McDonald, DDS, MS Tammy Burrows Operations Manager 222 Piedmont Ave., Suite 8400 Cincinnati, OH 45219-4231 (513)475-7662 Oral, head and neck pathology and pain dentistry Merry Maids #526 Paul Allen, President 4317 Winston Avenue Covington, KY 41015-1739 (606)655-2800 Residential and some business cleaning Motel Deluxe Nick Georgiton, Owner 10073 Harrison Ave. P.O. Box 295 Harrison, OH 45030 (513)367-5353 Motel Nor-Com Inc. Dan Van Meter, President 2126 Petersburg Road Hebron, KY 41048 (606)689-7451 Audio visual, video and sound installations serving corporate business, education, medical and industry nationwide ORA International Dr. James Lee, Executive VP P.O. Box 64154 Virginia Beach, VA 23467 (757)497-9320 Christian missions organization Office Perks and Pops Tony Perrotti, Sole Proprietor 8016 State Route 48 Maineville, OH 45039 (513)583-1154 Office delivery (coffee, pops) Rawdon Myers Inc. Joseph Varatta, President 136 Commerce Boulevard Loveland, OH 45140 (513)697-4200 Manufacturers representative Regional Transportation Insurance Agency Inc. Erich Matt, President 2002 Ford Circle, Suite E Milford, OH 45150 (513)831-5558 Insurance agency Ritter Flooring Inc. Ralph Ritter, Owner 1230 Hill Smith #A Cincinnati, OH 45215 (513)771-5100 Flooring Saltz, Shamis & Goldfarb Brad Saltz, Director 4422 Carver Woods Drive, Suite 150 Cincinnati, OH 45242 (513)984-1489 Accounting/financial services Schober USA Karl Schober, President 11237 Grooms Road Cincinnati, OH 45242-1403 (513)489-7393 Sales and service Spectrum Advisory Services Douglas Loftus Managing Member 10641 Techwoods Circle, Suite 104 Cincinnati, OH 45242 (513)554-6000 Financial services Sprint PCS Kate Gaylord Advertising/Promotions Mgr. 2 Easton Oval, Suite 400 Columbus, OH 43219 (614)428-1940 Telecommunications Tiffany & Co. Susanne Halmi, Director 505 Vine Street Cincinnati, OH 45202 (513)721-2022 Retail jeweler/fine gifts Wagner Seriously Funny John Wagner, Owner/Speaker 500 General Drive Ft. Wright, KY 41011 (606)331-4386 Professional speaker speaking and training Wal-Mart Dean Holtsclaw, Store Mgr. 10240 Colerain Avenue Cincinnati, OH 45251 (513)245-9458 Department store Wall Data Corp. Wendy ONeal, Territory Mgr. 6508 Ambar Avenue Cincinnati, OH 45230 (513)232-9790 Software company The Weldco Group Todd Reifsteck, Owner 2300 Wall Street, Suite S Cincinnati, OH 45212 (513)458-5084 Welding equipment sales Westwood Baptist Church Clark Wooten, Pastor 3501 Cheviot Avenue Cincinnati, OH 45211 (513)941-3329 Church Windsor at Union Station Ann Whalen, Property Mgr. 8197 Meeting Street West Chester, OH 45069 (513)779-6699 Apartment community These companies joined the Chamber in May, 1998 The Affinity Center Thomas DErminio, LISW Co-Director 7876 Montgomery Rd., Suite B Cincinnati, OH 45236 (513)984-1000 Evaluation and treatment center for adults and children with attention deficit disorder AgilTech Inc. 4450 Carver Woods Drive Cincinnati, OH 45242 (513)936-8600 All Write Ribbon Inc. William Lyon Managing Director 3916 Bach-Buxton Road, P.O. Box 67 Amelia, OH 45102 (513)753-8300 Computer ribbon manufacturer American Benefits Corp. Thomas Stautberg, President 3626 Vineyard Ridge Cincinnati, OH 45241 (513)563-8886 Employee benefits, insurance, consulting American Teleconferencing Services Ltd. Ken Charbat, Regional Mgr. P.O. Box 292167 Dayton, OH 45249 (937)433-0344 Audio conferencing Nancy Anderson, Realtor-Sibcy Cline 8040 Montgomery Road Cincinnati, OH 45236 (513)793-2121 Real estate sales Applied Business Technology Corp. Michael Rice, President P. O. Box 802 Cincinnati, OH 45201 (513)369-5971 Computer consulting Arbitration Solutions L.L.C. Roxanne Brett, President 4222 Bridgetown Road Cincinnati, OH 45211 (513)598-8610 Business-to-business dispute resolution service Auto Recovery Services Inc. of Cincinnati Gary Finn 1712 Westwood Avenue Cincinnati, OH 45214 (513)471-8200 Auto repossessing Donna L. Boeres, ABR, CRS, GRI-RE/MAX UnLimited 11310 Montgomery Road Cincinnati, OH 45249 (513)779-8585 Residential/relocation real estate sales serving northern and eastern Greater Cincinnati Boris Litwin B.J. Foreman, President 725 Race Street Cincinnati, OH 45202 (513)621-1123 Jewelers Brown County Department of Economic Development Craig Thompson, Director 210-1/2 South Main Street Georgetown, OH 45121 (937)378-3536 Government The Cabaret Peggy Kennedy, Owner 1219 Sycamore Street Cincinnati, OH 45210 (513)665-9100 Bar/restaurant featuring nightly piano music, singing and singers Caring Hearts Home Health Care Ronnell Spears, President 1821 Summit Road, Suite 410 Cincinnati, OH 45237 (513)761-6510 Home health care agency Cincinnati Southwest Veterinary Care Robert Gaston, DVM 9970 Harrison Avenue Harrison, OH 45030 (513)367-4111 Veterinary clinic Richard E. Corwin, DDS Delhi Family Dentistry 4947 Delhi Pike Cincinnati, OH 45238 (513)451-4343 Cosmetic and family dentistry with emphasis on crown and bridgework The Cosmetic Laser Surgery Institute Anthony Mamari, MD 18 North Ft. Thomas Avenue, Suite 2B Ft. Thomas, KY 41075 (606)442-9000 Medical office Creative Database Solutions Randy Woodward, Owner P.O. Box 46688 Cincinnati, OH 45246-0688 (513)245-1222 Business solutions with computer products The Creative Department Ltd. Steve Deiters, Partner/Writer 1209 Sycamore Street Cincinnati, OH 45210 (513)651-2901 Advertising materials: ads, radio spots, TV spots, outdoor, web site development, collateral Creative Work Solutions Jim Austin, President 10050 Montgomery Road, Suite 320 Cincinnati, OH 45242 (800)903-0904 Consulting - management (human resources) Custom Manufacturing Co. Jay Goldfarb, President 4645 Carlyn Drive Cincinnati, OH 45241 (513)469-1152 Furniture, cabinets, accessories Decor Lighting Inc. Robert Carter, President 11085 Montgomery Road Cincinnati, OH 45249 (513)530-0085 Lights, lamps, mirrors, bulbs, decorative pedestals Dial One Plumbing Inc. Carol Hoskins, President 8204 Blue Ash Road Cincinnati, OH 45236 (513)793-4960 Plumbing, pools, and remodeling Donnellon, Donnellon & Miller Thomas Donnellon, Partner 9079 Montgomery Road Cincinnati, OH 45242 (513)891-7087 Legal firm EC Designs Evelyn Daumeyer, Owner 8804 Green Valley Court West Chester, OH 45069 (513)779-7574 Graphic design, illustration, logos, signage, web page services, and specialty items Eagen, Wykoff & Healy Co. L.P.A. Thomas Eagen Jr., Sr. Partner 1000 Tri-State Building, 432 Walnut Street Cincinnati, OH 45202 (513)621-4443 Law firm Financial Resources Group Sandy Martz, Partner 2692 Madison Road, Suite 306 Cincinnati, OH 45208 (513)321-3136 An outsource solution for companies to manage cash flow and reduce cost Forte Management Corp. Vicki Preissler, Executive Asst. P.O. Box 43222 Cincinnati, OH 45243 (513)272-0002 Medical office management and staffing The Greenwich Mark Yates, Co-Owner 2442 Gilbert Avenue Cincinnati, OH 45206 (513)221-1151 Jazz club/restaurant Grenelefe Lawn & Landscape Don Paul, President 1640 East Kemper Road Cincinnati, OH 45246 (513)772-8415 Hampton Inn - Blue Ash G. Lynn Bradley, General Mgr. 4640 Creek Road Cincinnati, OH 45242 (513)791-2822 Hotel Healing Connections Associates Inc. Suzanne Kathman, Exec. Dir. 2900 Woodburn Avenue Cincinnati, OH 45206-1414 (513)751-9014 Home care aide agency G. W. Hesse Plumbing Service Co. Gerald Hesse, President 8617 Livingston Road Cincinnati, OH 45251 (513)385-7766 Plumbing Himarx of Cincinnati Glen Clement, President 7740 Hartfield Place Cincinnati, OH 45242-7718 (513)984-5569 LaRomano 405 Scott Street Covington, KY 41011 (606)292-0011 Restaurant and catering Holiday Inn I-275 North Matt Winston, General Mgr. 3855 Hauck Road Cincinnati, OH 45241 (513)563-8330 Full-service hotel with a full line of amenities Charles J. Leesman Sales Co. Arthur Leesman, President 1663 Blue Rock Road Cincinnati, OH 45223 (513)681-2081 Manufacturers representatives Hot Tub Heaven Inc. R.J. Fryman, General Mgr. 9144 North State Route 48 Ridgeville, OH 45459 (937)435-7727 Hot tub repair and rebuilding Hunter Consulting Group Lori Ware, Vice President 7976 Redmill Drive West Chester, OH 45069 (513)777-7827 Human resource consulting Integrity Financial Solutions Joni Torsella 243 Hastings Street Cincinnati, OH 45219-1420 (513)421-8839 Provide cash for mortgage notes, invoices and other debt instruments; provide investment opportunities Inter Lynx Technologies LLC Jo Kiser, Senior Associate 10979 Reed Hartman Hwy., Suite 331 D Cincinnati, OH 45242 (513)936-0990 Marketing and telecommunications Interact One Inc. Brian Dwyer, President 11920 Snider Road Cincinnati, OH 45249 (513)469-7042 Internet design and services J. B. B. Interiors Jan Bolst, Owner 271 Haw Tree Road Felicity, OH 45120 (513)786-6922 Interior decorating Lynxus Cincinnati LLC Michael Hamilton, President 99 Krog Street Atlanta, GA 30307 (404)529-9001 Internet service provider Northland Auto Body dba Maaco Fred Walker, President 552 Northland Boulevard Cincinnati, OH 45240 (513)825-5100 Auto painting and body work Masuda, Funai, Eifert & Mitchell Ltd. Mayumi Akiyoshi Marketing Specialist One East Wacker Drive, Suite 3200 Chicago, IL 60601-2002 (312)245-7500 Law firm Micro Computer Solutions Inc. Ron Richards, Branch Mgr. 8600 Governors Hill Drive Cincinnati, OH 45249 (513)697-1700 Computer related services including technical, education, software, contract, Internet, and business intelligence R.J. Molloy Co. Robert Molloy, President 3349 Glenmore Avenue Cincinnati, OH 45211 (513)662-1040 Accounting Companies and organizations listed on these two pages have recently made an important investment in their businesses by joining the Chamber. We thank them, and hope you will consider them for your professional and personal needs. Multilingual Services Inc. Myrene Dickinson, President 9646 Hampton Circle South Indianapolis, IN 46256 (317)845-9293 Translating Duwell Industries Inc. dba National Media Concepts Douglas Wayne Wells, President 9271 Coogan Drive Cincinnati, OH 45231 (513)931-1535 Advertising Natures Living Products Kaska Firor, Owner P.O. Box 428758 Cncinnati, OH 45242 (513)791-7295 Natures carpet, wool carpet padding Patrick T. Nesbitt, Attorney 2330 Kemper Lane Cincinnati, OH 45206-2611 (513)281-9800 Law Nightingale-Alan Medical Inc. A. W. Nightingale Chairman of the Board 4721 Red Bank Road Cincinnati, OH 45227 (513)527-3933 Sale, repair and rental of hospital equipment Northeast Cincinnati Pediatric Assocs.Montgomery Dr. Ingrid Daoud 10663 Montgomery Road Cincinnati, OH 45242 (513)984-2707 Medical Leadership Cincinnati welcomes Class XXII Jane S. Anderson, Volunteer; Maurice L. Bason, Bason Associates; Mary Jo Beck, Volunteer; Troy A. Blackburn, Cincinnati Bengals Inc.; Donald B. Bush, Coopers & Lybrand L.L.P.; Frank A. Caliguri, The Joseph J. Sayre & Son Co.; Lisa B. Carter, Greater Cincinnati Mortgage Counseling Services; Renae Conley, Cinergy Corp.; Grant S. Cowan, Frost & Jacobs; Thomas R. Dietz, SchiffKreidler-Shell Inc.; Charles E. Downton, The Procter & Gamble Co.; Martine R. Dunn, Benesch, Friedlander, Coplan & Aronoff; Judith A. Ellis, Integrity Development; Laura K. Fidler, University of Cincinnati Medical Center; David L. Fisher, Amko Plastics Inc.; Joseph C. Geraci Jr., Cincinnati Bell Inc.; Barbara K. Gibbs, Cincinnati Art Museum; Kenneth L. Goldhoff, Gradison Div. McDonald & Company Securities Inc.; Yvonne L. Gray, United Way & Community Chest; Susanne M. Halmi, Tiffany & Co.; Thomas A. Haverkos, Danis Building Construction Co.; Charles F. Hertlein Jr., Dinsmore & Shohl; Howard C. Jackson, Stadium Management Co.; William F. Johnston Jr., The United States Playing Card Co.; Joan M. Kaup, Greater Cincinnati Convention & Visitors Bureau; Sandra L. Lobert, Fifth Third Bank; Lyn Marsteller, Women Entrepreneurs Inc.; Ronald K. Martin, KPMG Peat Marwick LLP; Gayl W. Meyermann, Cincinnati Museum Center; Ronald P. Miller, Hamilton County Regional Planning Commission; Richard L. Miller, Northlich Stolley LaWarre; Julie Morin, TriHealth Inc.; Guy L. Patton, Fidelity Investments; Sara L. Peller, American Red Cross, Cincinnati Chapter; Henry D. Peters, Miami Systems Corp.; Marjorie H. Rauh, Charter Committee of Greater Cincinnati; David M. Reder, OKI Systems Limited; James B. Reynolds, Bartlett & Co.; Craig A. Roberts, Trammell Crow Co.; Rahim P. Spence, Cooperative Fiscal Services; Moira J. Squier, MedPlus Inc.; Barbara B. Stonewater, Greater Cincinnati Consortium of Colleges & Universities; Bud W. White, DCI/ Cincinnati Works; Jonathan W. Williams, Housing Opportunities Made Equal; Ron D. Wright, Cincinnati State Technical & Community College; Timothy F. Young, Hillshire Farm & Kahns; John C. Young, Dan Beard Council, Boy Scouts of America; Mark J. Zummo, Kohnen & Patton LLP. 11 August 1998 Forty-eight community leaders have been tapped to participate in Leadership Cincinnati, the Chambers program to introduce leaders to the various issues and challenges facing Greater Cincinnati. The members of Class XXII: This issue of ChamberVision is underwritten by GTE Wireless Greater Cincinnati Chamber of Commerce 300 Carew Tower 441 Vine Street Cincinnati, Ohio 45202-2812 Visit our Web site at www.gccc.com Route to: