Fueling the Future

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DECEMBER - JANUARY 2008
Fueling
the
Future
Young Professionals Are
Hot Commodity
PRSRT STD
US POSTAGE
PAID
SCOTTSDALE, AZ
PERMIT NO.3
Ken Scheer
Innovating Entrepreneur
And The Winners Are . . .
Chamber Honors Four
for Excellence
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One measure of an organization’s
strength is its influence.
The Scottsdale Area Chamber has a long history of involvement in
advocacy, focusing mainly on local business and quality of life issues.
We have impacted elections, lobbied for change, influenced opinion
and motivated voters. From supporting the 1994 tax increase that
created the McDowell-Sonoran preserve to insuring that our public
schools received critical operational funds during the 2007 election,
the Chamber has had a hand in almost every important decision
made in Scottsdale.
Scottsdale business is also impacted by the actions of the State
Legislature, and not always in a positive way. In recognition of this
fact, the Scottsdale Area Chamber has united with the East Valley
Chamber of Commerce Alliance (EVCCA) in an effort to expand our
influence for the benefit of our business community. The EVCCA
is a coalition of seven local chambers of commerce united by an
interest to protect businesses from the unintended consequences
of legislation. The EVCCA is now the largest lobbying organization in
the state, representing over 7,300 Arizona businesses.
The strength of our influence will be felt with the addition of
two dedicated lobbyists at the state capitol, Tom Dorn and Eric
Emmert of the Dorn Policy Group. In addition, in 2008 Chamber
members will be able to easily communicate their concerns to their
legislators via the Chamber’s advocacy alert emails and call to action
campaigns.
As the Chamber’s influence grows, your influence grows.
Together, we will have a hand in shaping the positive changes and
future growth of Scottsdale.
official publication of the scottsdale area chamber of commerce
RICK MCCARTNEY, Publisher
Media Publishers Group, LLC
[email protected]
Suzanne Walden-Wells, Editor
Scottsdale Area Chamber of Commerce
[email protected]
DEBRA KUFFNER, MANAGING EDITOR
SCOTTSDALE AREA CHAMBER OF COMMERCE
[email protected]
RaeAnne Marsh, Feature Editor
Media Publishers Group
[email protected]
STEPHEN GAMBLE, Graphic Design
Media publishers group
SERGIO DABDOUB, Photography
[email protected]
Rick Kidder, President & CEO
[email protected]
Suzanne Walden-Wells
Executive Vice President/COO
[email protected]
Debra Kuffner
Vice President Strategy & Development
[email protected]
ERIC BUTRUFF
Vice President, Business Development
[email protected]
4725 N. Scottsdale Road, Suite 210
Scottsdale, AZ 85251
Ph 480.355.2700 fax 480.355.2710
www.scottsdalechamber.com
Board of Directors Executive Committee
Board Chair
Tom Sadvary,
President/CEO
Scottsdale Healthcare
PARTNER COUNCIL
ADVISORY COUNCIL
Don Matheson, President
Don Matheson Companies
Immediate Past Chair
Kurt Brueckner, Partner
Titus, Brueckner & Berry, P.C.
PUBLIC POLICY
ADVISORY COUNCIL
Kurt Zitzer, Partner
Meagher & Geer, PLLP
VICE CHAIR
Karen Wittmer-Jekel
Yours in success,
Tom Sadvary, President/CEO
Scottsdale Healthcare
2007-08 Board Chair
TREASURER
Mark Eberle
Managing Director
Henry & Horne, PLLP
ECONOMIC DEVELOPMENT
ADVISORY COUNCIL
Eric Larson,
Vice President
Business Development
A.R. Mays Construction
EMERGING ISSUES
Michael Ryan
General Manager
Scottsdale Republic/
The Arizona Republic
MEMBERSHIP
ADVISORY COUNCIL
Jane Blacker, Realtor
Equitable Sotheby’s
International Realty
AT LARGE MEMBERS
Michael Horsman, President
Western Heritage Insurance
Judy Egan
President/CEO
Valley First
Community Bank
Melinda Gulick
Vice President,
Community Life
DMB Associates, Inc.
Steve Helm, Senior
Manager/Property
Management
Scottsdale Fashion Square
Dale Fingersh, President
The Right Direction
For a complete list of
members of the Scottsdale
Area Chamber of Commerce
Board of Directors, please
visit: www.scottsdalechamber.com
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© Copyright 2007. All Rights Reserved.
DECEMBER • JANUARY | 2008 | issue 5
Still Trying To Catch Every
Prospect and Customer
With The Same Message?
s
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DEPARTMENTS
e
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k
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6 FEATURE
12 The Sterling Awards
o
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.
c
o
http://sacc.hookleads.com
to experience
c
Get Ready!
Your Work Environment is About to Change As Baby Boomers exit the workplace,
young professionals become essential
organizational assets.
And the Winners Are . . .
14Smart & Successful
Go To...
Sir Speedy Scottsdale’s
Powerful New Integrated
Direct Marketing Program
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In the Scottsdale Airpark:
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Events Calendar
December 1 – February 15
5
News Briefs
Updates, Sound Bites, Kudos & More
480.751.6204
15776 N. 76th St.
Scottsdale, AZ 85260
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©Copyright 2007, Media Publishers Group, LLC. All rights reserved. Media Publishers Group and the Scottsdale Area
Chamber of Commerce reserve the right to refuse certain advertising and are not liable for advertiser’s claims and/or
errors. The opinions expressed herein are exclusively those of the writers and do not necessarily reflect the position of
the Publisher or the Chamber.
contents
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Scottsdale at Work Magazine is published bi-monthly by Media Publishers Group, LLC. The publication is distributed to
membership and made available to prospective members throughout the Greater Scottsdale area. We appreciate your
editorial submissions and news for review by our editorial department by emailing [email protected]. To
subscribe to Scottsdale at Work, please send check or money order for $16.00 to Media Publishers Group, P.O. Box 32055,
Phoenix, AZ 85064 or call (480) 588-1360
Greta Suda: Making an Impact
MEMBER COMMUNQUE
MC-1
MC-2
MC-4
Entrepreneur Spotlight
Ken Scheer of Calsaway Pool Services, Inc.
New Member Profiles
Programs, Services & Opportunities
ON the cover: Members of the Chamber’s Young
Professionals Advisory Committee, left to right, Holly
Schor, Jobing.com; Larry Horton, Phoenix Police
Department; Jennifer Bongiovanni, business owner/
entrepreneur; Rob Beale, The Biltmore Bank of Arizona;
and Liva Van Arsdel, Moses Anshell.
Is Your Small Business Going Green?
We want to hear from you!
Does your business recycle? What about energy efficiency? Do you use eco-friendly
cleaning products? What processes have you implemented to make a difference for
the environment?
Environmental responsibility is no longer a trend
- it’s a way of life for millions of people around the
world. Small businesses can do their part while
cutting their costs and increasing their profits.
It’s a smart business decision and a smart
investment in our future.
A Green Business:
•
•
•
•
Improves employee morale & the health of
the workplace
Gains a marketing edge over the competition
Strengthens its bottom line through operating
efficiencies
Is recognized as an environmental leader
Let us know what your small business is doing to
make a difference!
CONTACT: Debra Kuffner, 480.949.2169 or
[email protected]
Don’t know how to start?
CHECK IT OUT: www.greenbiz.com or www.
earth911.org
Did you know?
Every year, Americans throw away enough office and writing paper
to build a wall 12 feet high from New York City to Los Angeles.
4
DECEMBER - JANUARY | SCOTTSDALE@WORK | 2008
NEWSbriefs
Top Performer
Economic think tank, The Milken
Institute, just released their latest
edition of its widely read Best
Performing Cities rankings. Taking
fourth place honors this year is
the Phoenix-Mesa-Scottsdale
region. Top performers have
several characteristics in common:
entrepreneurial strength, low
business costs, and favorable business
climates. To view the full report,
VISIT: www.milkeninstitute.org
Free Trolley Service Solves
Holiday Traffic Woes
If your customers are cranky from
traffic jams, encourage them to
park their cars and take the free
Scottsdale Trolley. Current routes
link downtown shopping and arts
districts with Scottsdale Fashion
Square and provides a convenient
option for all of Santa’s elves.
Trolleys run daily from 11am to 9pm.
Simply look for trolley stop signs
throughout the downtown district.
Scottsdale Recognized by
White House
First Lady Laura Bush recently sent
a letter congratulating Scottsdale
on being accepted as a Preserve
America Community. Scottsdale
was recognized for the City’s
demonstrated commitment to
historic preservation and support
for heritage tourism activities.
Fresh Off the Farm
The Downtown Historic Fifth
Avenue Merchants will be host to
a Saturday Farmer’s Market from
10 a.m. to 2 p.m. now through
May, 2008. The market will feature
fresh and seasonal produce, herbs,
plants, specialty foods, wines,
fine crafts and music. The Fifth
Avenue Farmer’s Market will also be
available Thursday evenings from 3
to 7 p.m. from November 29, 2007
through April 2008.
INFO:
www.arizonafarmersmarkets.com
MEMBER NEWS
Diapers, Diapers
Everywhere!
At least that is the hope of Eileen
Rogers, founder of the Baby Diaper
Drive and President of Allegra
Print & Imaging. This year the goal
is to collect 100,000 diapers and
$75,000 for emergency funds, all
of which benefit Homeward Bound,
a local non-profit whose mission
is to assist families impacted
by homelessness and domestic
violence. Donors may drop off
diapers, baby wipes and formula
at: Allegra Print & Imaging, 3639
North Marshall Way, west of
Scottsdale Road in Old Town. Valley
First Community Bank, 7001 N
Scottsdale Road, Suite 1000, just
east of Ruth’s Chris Steakhouse on
Indian Bend.
DONATE ONLINE: www.babydrive.org
INFO: www.hbphx.org
The Mobile Monk
Michael Cerpok and his Mobile Monk
stress reduction service was recently
featured on Ed Phillips’ Arizona
Almanac Internet radio show. It was
Mr. Cerpok’s third radio/television
appearance in the past three months!
How’s that for earned media?
HEAR INTERVIEW:
www.azalmanac.com
INFO: www.mobilemonk.org
A degree from DeVry University’s Keller Graduate School
of Management gives you the professional credibility and
essential skills necessary to succeed in your career. You’ll
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Relay For Life
Join the American Cancer Society
in its efforts to raise money for
cancer research through Relay For
Life. The 2008 event is planned for
April 26th-27th at Coronado High
School. Teams raise money and
camp out all night signifying that
cancer never sleeps. Start a team.
Register as an individual. Or simply
make a donation. Join the fight!
INFO: [email protected] or www.
events.cancer.org/rflscottsdaleaz
Ideas and News? Send your press releases and
comments to [email protected].
Please include your images as well.
www.scottsdalechamber.com
Your Professional Edge
in Arizona
877-433-8797
gotokellergsm.com
NORTHEAST PHOENIX CENTER
Scottsdale Corporate Center I , 18500 North Allied Way,
Ste. 150, Phoenix, AZ 85054
MESA CENTER
1201 S. Alma School Rd., Ste. 5450, Mesa, AZ 85210
PHOENIX CAMPUS
2149 W. Dunlap Ave., Phoenix, AZ 85021
©2007 DeVry University. All rights reserved. DeVry University is accredited by the
Higher Learning Commission of the North Central Association, www.ncahlc.org;
Keller Graduate School of Management is included in this accreditation.
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2008 | SCOTTSDALE@WORK | DECEMBER - JANUARY
5
There are currently 79 million Baby
Boomers in the workforce, compared
to only 51 million Generation X workers.
source: U.S. Census Bureau
Get Ready!
By 2008, it is estimated that there will be
a shortage of 10 million workers across all
employment categories.
source: U.S. Bureau of Labor Statistics
Your work
environment is
about to
change
Part one of a three-part series
By RaeAnne Marsh
Photography by: Sergio Dabdoub
T
he business mantras of “downsize” and
“outsource” are common vernacular in
the world of the Young Professional (an
inclusive term for Gen X and Gen Y; those born
between roughly mid-1960s through the century
mark), but there’s a logical limit to how far down
a company can take its workforce numbers. As
employees age out of the workforce, even the
most frugal of companies will be seeking new
personnel, and it’s the Young Professional who
will be filling the positions.
So the question of “Why should employers be
interested in attracting Young Professionals?” is
your basic no-brainer. In the word of a current
popular ad campaign: “Duh.” The answer to “Why
retain them?” may be more of an eye-opener to
some business owners and CEOs.
“It’s simple statistics,” says Jessica Ollenburg,
president and CEO of Human Resource Services,
Inc. (HRS), with offices in Scottsdale, Ariz.,
and Waukesha, Wisc. “There’s a shortage of
numbers in the workforce, and this will be
exacerbated as the Baby Boomers retire.” It
is estimated that seventy-five million Baby
Boomers (born between 1946 and 1964)
will leave the workforce in the next eight to
thirteen years. The potential workforce coming
through the educational ranks to backfill those
vacated positions clocks in at forty-five million.
Ollenburg foresees a war as employers – and
cities – fight to maintain a workforce.
Employers would do well to also consider
the cost of training new employees. Actual cost
in terms of time and focus may vary with the
company and the position, but a hidden one
lies in the impact on company consistency.
“Continuity is important; it’s the company’s
future, so that mistakes are not repeated,” notes
Lynn Lanoue, owner of Phoenix-based BWI
Coaching & Consulting. From her more than two
decades’ experience in training, she observes, “If
a company is constantly burning and churning
through its employees, it will have no one who
understands the system – and no one with a
desire to make it better.”
Reality Check
Baby Boomers. Gen X. Gen Y. Do these tags
really represent different values, expectations
and goals?
With the caveat that the following descriptions
are trends rather than hard and fast stereotypes
tied to specific dates, there are differences among
the generations that affect a company’s recruiting
and retention success as well as the ability of its
multi-generational workforce to work together.
VALUES:
Young Professionals Program
to Launch in February
“As a young professional I want to be
in an area that fosters diversity, culture
and opportunity.” This sentiment is shared
universally by career-minded individuals
looking to achieve that perfect balance
between quality of work and quality of life.
The next generation of workers, those
between the ages of 25 and 40, has a “live
first; work second” ethic. Unlike their parents,
they do not simply follow the paycheck or
the company. Often, they first pick a place to
live, and then find a job. Therefore, cities must
develop and emphasize those quality of life
amenities – the arts, education, public parks
and recreation, a strong after 5 scene – that
attract the next generation.
The Scottsdale Area Chamber of
Commerce believes it can be a catalyst
for insuring the Valley’s competitive
stronghold. GET – a regional economic
development and workforce initiative – will
launch first quarter of 2008 and promises
to vastly accelerate the opportunities for
young professionals and businesses hoping
to win them over. Corporate supporters will
have access to tools, resources and training – all
designed make them more competitive in the
talent game.
Young Professionals will benefit from a
diverse program offering developed by the
Chamber’s Young Professionals Advisory
Committee. Core program areas include:
• Community Outreach
• Social Programs
• Professional Development
• Political Awareness
• Mentorship
INFO: Trilese DiLeo,
[email protected] or
480.355.2703
founding partner
8
DECEMBER - JANUARY | SCOTTSDALE@WORK | 2008
Young professionals brainstorm ideas for enhancing the quality of their work
experience at YPAC committee meeting.
EXPECTATIONS:
John McMurry, a Gen Y YPAC member who
works as a project engineer for A. R. Mays
Construction in Scottsdale, demonstrates a strong
work ethic and is focused on a continuing career
in his field. Others of his generation, however, he
feels “live just day to day, and have no direction to
a career.”
Gen Y’s tend to be more focused on self than
her generation (Gen X), aiming to outdo other
workers, explains Nicole Spracale, vice president
of talent development for Jobing.com. The
different motivations impact the functioning of
team in the workplace – a function at which Baby
Boomers excel. And, whereas Baby Boomers
would put work responsibilities ahead of family,
YPs tend to reverse that. Observes Bongiovanni,
“Baby Boomers tried to provide for their family;
Young Professionals take that to the next level.”
Baby Boomers grew up with the concept of
company loyalty – loyalty that went in both
directions. They would be loyal to the company,
and the company would reward that loyalty with
pay, promotions and pension. “They put in 60+
GOALS:
hours a week to get where they are, and they
For Baby Boomers, “Work was a personally
would like to see other generations do the same,”
fulfilling
aspect of their life,” says Ollenburg. For
explains Ollenburg,
the younger generations, this is
herself a Baby Boomer.
America’s 500 largest less and less true. Gen X-er Larry
The change that has
companies
are expected Horton, YPAC member who is a
occurred in business’
to
lose
half
of
their senior police officer for the City of Phoenix,
attitude regarding
managers
in
the
next five admits that “for myself, personal life
its workforce and its
years
or
so.
comes second to making a buck.
bottom line affected Gen
source: The Economist
But for my wife [a Gen Y], personal
X-ers’ attitude toward
life comes first.”
employment. “Skeptical
That’s
not
to
say Gen Y doesn’t have high
and distrustful” is Ollenburg’s thumbnail
expectations
of
where they can go and what they
description. “They pursue the reward of freedom,”
can
accomplish.
Horton, a veteran of eight years
she says, pointing out this generation’s selfon
patrol,
now
handles
recruiting and serves as
reliance and entrepreneurialism. Repetitive and
advertising
liaison
in
the
police force’s ongoing
rote tasks make them run in the other direction.
efforts
to
attract
new
officers.
Observes Horton,
“We look for ways to do things quicker and more
“Generation
Y
is
asking
for
more
and expecting
efficiently,” offers Gen X-er Maria Hase, a speech
more.
It’s
a
buyer’s
market,
because
the Baby
language pathologist with Scottsdale Unified
Boomers
are
retiring.”
School District who volunteers on the Scottsdale
Chamber of Commerce Young Professional
STAY TUNED: Part Two of this story will appear
Advisory Board (YPAC).
in our February-March issue.
Ollenburg’s thumbnail for Gen Y is “cynical
and practical.” Embellishing, she adds, “They’re
editor’s note: Dates vary among different sources,
the least likely to value a long-term career.” And,
but generally, Gen X birth years are 1964-1978,
with the change from corporate pension plan
followed by Gen Y up to year 2000.
to portable IRAs, the retirement fund incentive
for loyalty no longer exists. Gen Y-er Jennifer
Bongiovanni, new business owner and chair of
YPAC, notes that incentives “are not necessarily
about promotion for a title, but about opportunities
to do more.” More skills, therefore more valuable,
and, with skills transferable from one environment
to another, it’s easier to change employers.
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Reach the Scottsdale Business Community!
Market your business or
service in
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All with the old-fashioned customer
service you and your finances deserve!
For rates, dates and deadlines, email
[email protected]
or call (480) 588-1360.
www.scottsdalechamber.com
Bank: 480-212-0070 • Lending: 480-212-0071 • Fax: 480-212-5364
6970 E Chauncey Lane, Suite #175 • Phoenix, AZ 85054
2008 | SCOTTSDALE@WORK | DECEMBER - JANUARY
9
REGISTER: www.scottsdalechamber.com INFO: 480.355.2700
EVENTSCALENDAR
Networking
Champions Breakfast
Wednesday, January 16, 2008
Featuring: Dr. Jan Northrup, Author
The Promotable Woman: Have We
Come a Long Way Baby?
Wednesday, February 20, 2008
Featuring: Marie Sullivan, Executive
Director, Arizona Women’s Education
& Employment
The mission of the Inspire Luncheon
Series is to provide business women
with a network of support for personal
and professional development. In an
intimate setting, high profile speakers
share the values and experiences that
have shaped their success.
TIME: 11:30am - 1:15pm
VENUE: www.scottsdalechamber.com
FEE: $35 in advance; $45 day of event
REGISTER: www.scottsdalechamber.com
QUESTIONS: [email protected],
480.949.6288
Presented by:
In partnership with
Phoenix Woman Magazine and
Business of Baskets, LLC
Introducing
the Scottsdale@Work
Inspire Pages
The Scottsdale Chamber is pleased
to introduce a NEW advertising
opportunity for you to connect with the
women’s community through our new
Inspire Pages in Scottsdale@Work.
Word of Mouth Marketing Begins Here!
Held on the first and third Thursday of the
month. Chamber Members Free, Guests $10
Purchase a 4-minute commercial or tabletop
display for extra exposure.
Thursday, December 6th, 7:00-9:00am
30 SECOND CLAIM TO FAME
Give your best 30-second commercial in
front of 100+ businesses.
Scottsdale Fashion Square Mall
(Scottsdale Rd and Camelback – Food Court)
Thursday, January 3rd, 7:00-9:00am
30 SECOND CLAIM TO FAME
Give your best 30-second commercial in
front of 100+ businesses.
Scottsdale Fashion Square Mall
(Scottsdale Rd and Camelback – Food Court)
Thursday, January 17th, 7:00-9:00am
ROUNDTABLE EXCHANGE
Two minute presentations. Eight people per
table. Maximized exposure.
SunRidge Canyon Golf Club,
13100 N. SunRidge Drive
Fountain Hills, AZ 85268-3400
Thursday, February 7th, 7:00-9:00am
30 SECOND CLAIM TO FAME
Give your best 30-second commercial in
front of 100+ businesses.
Scottsdale Fashion Square Mall
(Scottsdale Rd and Camelback – Food Court)
Thursday, February 21st, 7:00-9:00am
ROUNDTABLE EXCHANGE
Two minute presentations. Eight people per
table. Maximized exposure.
Location: TBD
Champions Breakfast Sponsored by: Scottsdale
Tribune, LunaDisc Entertainment and Scottsdale.com.
Dream Teams
Dreaming of a New Way to Generate Sales?
Dream Teams are not just another network
group or breakfast club. These exclusive
referral groups are structured so members
can promote their business and help each
other to actively generate viable referrals
easily in a non-competitive environment.
Chamber members only.
DIAMONDBACKS BREAKFAST TEAM
2nd and 4th Tuesdays, 7:30-9:00am
480.355.2706 for more info.
SUNS LUNCH TEAM
2nd and 4th Wednesdays, 7:30-9:00am
480.355.2706 for more info
Business After Hours
The Best Social Networking in Scottsdale!
At our Business After Hours monthly
mixers, you can network with 200+
business professionals in a relaxed social
setting at unique and exciting venues
throughout Scottsdale.
Members Free, Guests $10
Thursday, December 13th, 5:00-7:00pm
HOLIDAY MIXER
Starfire Golf Club
11500 N. Hayden Rd
Scottsdale, AZ 85260
Thursday, January 31st, 5:00-7:00pm
Taste of Spain Mixer
Sol Y Sombra – DC Ranch
20707 N. Pima Rd. #L200
Scottsdale, AZ 85255
Wednesday, February 20th, 5:00-7:00pm
Arabian Horseshow at Westworld
16601 North Pima Road
Scottsdale, AZ 85260
Business After Hours Sponsored by:
LunaDisc Entertainment.
LEARN MORE: Kristi Hall,
[email protected]
or 480.949.6288
SMART: Did you know? There are more than 6 million woman-owned
businesses in the United States. THAT’S Inspiring! source: National
Womens Business Council.
10
DECEMBER - JANUARY | SCOTTSDALE@WORK | 2008
REGISTER: www.scottsdalechamber.com INFO: 480.355.2700
EDUCATION
Business Smartz Workshop
Knowledge is power. Successful business
people share a common thread – a
commitment to learning. Our educational
programs are designed to give you a handson experience with real-life examples for
tools, training and success.
Members $10 ($15 Day of Event)
Guests $25 (30 Day of Event)
Advance Registration Required
Wednesday, January 23rd, 7:30-10:00am
STRATEGIC BUSINESS DEVELOPMENT: OPEN THE
FLOODGATES IN 2008
Featured trainer: Chip Lambert, Network 2
Networth Western International University,
8860 East Chaparral Rd #120
(Pima Rd and Chaparral)
Wednesday, February 27, 7:30am-10:00am
CONQUERING COLD CALLING
Featuring: Jack Lindsley, Sandler Sales
Institute
Business Smartz Sponsored by: The Scottsdale
Republic / AZcentral.com
AIRPARK
First Friday Airpark Breakfast (FAB)
Presented by our Airpark Committee on
the first Friday of each month, this event
promises Airpark businesses access to
opportunities, connections and insights to
help you make informed decisions and get
involved in the community. Topics range
from development to transit to the impact of
special events and legislation.
Members $15 ($20 Day of Event)
Guests $20 ($25 Day of Event)
Advance Registration Required
Wednesday, February 20th, 7:30-10:00am
THE BIG BUSINESS OF HORSES
Featured guest: Taryl Pearson, Executive
Director, Arabian Horse Show
Location: TBD
First Friday Airpark Breakfast Sponsored by: First
National Bank and Scottsdale Tribune
PARTNER COUNCIL
The Scottsdale Area Chamber’s Partner
Council is an elite group of companies,
business executives and community
leaders who actively support the Chamber’s
vision of building a vibrant and prosperous
community through business leadership.
This investor group provides major support
to our work in the areas of economic
development, workforce attraction and
retention, business retention and expansion,
education, public policy and community vision.
More Info: Tina Miller,
[email protected] or
480.949.6283
Thursday, December 6th, 11:30-1:30pm
POLICY DIALOGUE SERIES
Legislative Session 2008:
What Can We Expect?
Featuring Senator Carolyn Allen & Representatives
John Kavanagh & Michele Reagan
Scottsdale Chamber Board Room
Sponsored by: APS
BY INVITATION ONLY
Thursday, January 24th, 11:30am-1:30pm
POLICY DIALOGUE SERIES
Featuring Scottsdale Chief of Police Alan
Rodbell and Fire Chief William McDonald
Scottsdale Chamber Board Room
BY INVITATION ONLY
Partner Council Sponsored by: TeleSphere
Friday, December 7th, 7:30-9:00am
THE ECONOMIC IMPACT OF THE FBR OPEN
Featured guest: John Felix of The Thunderbirds
First National Bank
17600 N. Perimeter Drive
Scottsdale, AZ 85255
Taste of Spain Mixer
Thursday, January 31
5:00pm-7:00pm
hosted by
Sol Y Sombra
DC Ranch Marketplace
20707 N. Pima Rd. #L200
Scottsdale, AZ 85255
Did you know? The Scottsdale Airpark in home
to nearly 2,500 companies and is expected to grow
to 3,000 by 2010.
www.scottsdalechamber.com
2008 | SCOTTSDALE@WORK | DECEMBER - JANUARY
11
CHAMBER@WORK
And the winners are…
2007 Sterling Award Honorees – Tom Kuzma, Nautilus
Insurance Group; Susan Wilder, M.D., LifeScape Medical
Associates, PC, Bret & Kerstin Wingert, Souvia Tea;
Donna & Jim Piscopo, Bridging AZ Furniture Bank
Sterling Award Winner Profiles
Our goal is to each the transitional
burden, thereby strengthening
family functioning and providing a
more stable home environment.
— Jim Piscoppo
“
“
NON-PROFITS
SMALL BUSINESS
”
Bridging AZ Furniture Bank
Jim Piscopo CEO/Executive Director
25 N. Extension Road
Mesa, AZ 85201
480.833.3997
www.bridgingaz.org
Providing basic furniture and household goods
to individuals and families in need.
Bridging AZ supports over 30 social service
agencies and their caseworkers, enabling them
to assist individuals and families in need and
“bridge the gap” from transitional housing to a
safe, comfortable home. Bridging AZ’s target population includes
victims of domestic abuse, families identified
through Child Protective Service, people
transitioning from homeless shelters,
people with behavioral health issues or
individuals enrolled in a drug or alcohol rehab
program. Founders Jim & Donna Piscopo
purchased a 9,100 square foot warehouse in
West Mesa for Bridging AZ’s new home and
are currently capable of serving 3-5 families per
week. The Piscoppos believe that a small bed
can make a big difference in someone’s life.
The Non-Profit Award recognizes a charitable
organization contributing to the social, cultural,
educational well-being of its constituents.
When you’re a family
physician, you become
part of peoples families.
— Susan Wilder
”
LifeScape Medical Associates, PC
Susan S. Wilder, MD CEO/Owner
8757 E. Bell Road
Scottsdale, AZ 85260
480.860.5500
www.lifescapemed.com
Comprehensive Primary Health Care for All Ages
and Nutritional Testing
LifeScape Medical Associates, PC
provides primary care medicine in an innovative,
comprehensive, patient- and family-centered
medical healing environment. Combining
the personalized service of the past, with
the technology of the future, the dedicated
physicians and professionals at LifeScape focus
on wellness rather than disease.
LifeScape Medical Associates, PC is leading
the way with outstanding clinicians, advanced
diagnostic testing, and patient amenities that
include convenient telephone and secure Internet
consultations, electronic medical records and
computerized drug interaction oversight, refill and
appointment requests, same-day appointments,
and group medical visits.
The Small Business Award recognizes a small
company demonstrating innovation, quality,
professionalism and commitment to community.
Photo: [email protected]
As the Chamber’s marquis event, the Sterling Awards program embodies the spirit of our organization
by celebrating the people and companies that make our community a great place to live, work and play.
Over the years we have honored our city’s best corporate neighbors and brightest rising stars.
The prestigious Sterling Award is one of the most coveted business awards in the Valley, with a
rigorous application, judging and selection process. Celebrating our 22nd year, the Sterling Awards
program began as the Small Business Awards and has evolved as our business community has grown.
Please join us in congratulating our 2007 honorees and finalists.
“
Nautilus When you get a policy
with Nautilus, its not just the
premiums you’re paying, but the
services you’re getting.
— Thomas Kuzma
”
BIG BUSINESS
Nautilus Insurance Group
Thomas Kuzma- President & CEO
7233 E. Butherus Drive
Scottsdale, AZ 85260
480.951.0905
www.nautilusinsgroup.com
Insurance, Commercial Property & Casualty
Nautilus Insurance Group specializes in
providing excess and surplus lines, commercial
property and casualty insurance coverage.
Through partnerships with 165 managing
general agents, Nautilus works with 1,300
agency personnel to provide needed commercial
property and liability insurance coverage for over
100,000 businesses.
Located on a seven-acre campus in the
Airpark, Nautilus employs 270 staff, all of whom
volunteer and support the local community and
several charitable organizations including, Habitat
for Humanity, the American Diabetes Foundation,
Homes for Our Troops, Thomas J. Pappas School,
and The Boys and Girls Clubs of Scottsdale.
The Big Business Award recognizes a large
company making a significant impact on
the lives of its employees and the economic
fabric of the community.
“
Souvia is place where you can
take a break, and connect with
a fellow human being.
— Kerstin Wingert
MICRO BUSINESS
Souvia Tea
Kerstin Wingert, Founder
& President
4320 North Miller Rd, Suite107
Scottsdale, AZ 85251
602.938.1216
www.souviatea.com
Loose Tea and Herbals, Teaware, Classes
and Education
Souvia Tea is a European Contemporary
style loose tea establishment, offering a wide
selection of premium loose leaf teas and tisanes
from the best tea estates in the world. Souvia’s
goal is to educate the customer on the quality
and benefits of tea and to nurture the appreciation
for a beverage that is greatly enjoyed throughout
the world.
Unlike most other tea businesses in
Arizona, Souvia focuses on the tea itself,
making it the main event. Staff is required to
complete a rigorous 90-day training program
before interacting with customers. Souvia’s
innovativeness comes from their concept of
blending the best of European tea retail shops
with American relaxed style, while offering all
the essentials to complete your tea experience.
The Micro Business Award recognizes an
emerging business exhibiting success through
innovation, creativity and collaboration.
Did You Know? The Sterling Awards begain in 1985 as the Chamber’s
small business award program and honored Pam DelDuca, then owner of
By George!, as its first recipient.
12
DECEMBER - JANUARY | SCOTTSDALE@WORK | 2008
”
Accounting
Administrative
Call Center
Customer Service
Executive Placement
Human Resources
Information Technology
Management
Office Clerical
Sales/Marketing
CAREERHIRE, INC.
Kierland Business
Center
15849 N. 71st Street,
Suite 100
Scottsdale, AZ 85254
Barbara Keefe
President
(480) 281-1620
Fax: (602) 234-6575
Toll Free: (800) 452-1492
www.careerhire.com | [email protected]
2007 Sterling Award Finalists2007-2008 SCOTTSDALE AREA CHAMBER OF CO
Temporary / Temp to Hire / Direct Hire
MICRO BUSINESS
BIG BUSINESS
Express Digital Solutions, LLC
John Longobardo -CEO & John
Principale – CTO Co-Owners
602.569.8600
3842 E. Thunderbird Road, Suite 300
Phoenix, AZ 85032
www.edsaz.com
Electronic Content Management Hardware
and Software Scanning Services
JDA Software Group, Inc.
Hamish Brewer CEO/Owner
480.308.3000
14400 N. 87th Street
Scottsdale AZ 85260
www.jda.com
Software and Services Provider
WayPoint Technologies, Inc.
Andrew Bourne, CEO,Owner
Bob Hatfield, Executive Vice
President Internetworking
Mark White, Executive Vice
President eBusiness
602.635.1041
13951 N. Scottsdale Road, Suite 234
Scottsdale, AZ 85254
www.mywaypoint.com
Computer Consulting Services, Software
Development
SMALL BUSINESS
Animal Medical & Surgical Center
North Scottsdale
Charles M.Pullen, DVM, MS CEO/
Owner
480.502.4400
17477 North 82nd Street
Scottsdale, AZ 85255
www.animalmedicalandsurgical.com
Primary, Preventative & Critical Care for Dogs
and Cats, Advanced Surgeries, Luxury Canine
& Feline Boarding, Grooming
Hot Air Expeditions, Inc.
Margie Long President
480.502.6999
2243 E. Rose Garden Loop, Suite One
Phoenix, AZ 85024
www.HotAirExpeditions.com
Hot Air Balloon Flights
Lewis & Roca, LLP
Ken Van Winkle –CEO/Owner
Managing Partner
Sean Garrison Partner/Bruce
Samuels Partner
602.262.5311
40 North Central Avenue
Phoenix, AZ
www.LRLaw.com
Legal Services
New, Used & Fleet Sales
Service,
Parts &
Collision Center
QuickLane
All makes & models welcome!
For all your
Rental Needs
!!
!!
Ask
about
our
Miles Rewards!
!!!!
(800) 334-9602
""
7100 E. McDowell Road
Scottsdale,
AZ
""
(480) 946-3900
www.fivestarford.com
Automotive
Sponsor of the Scottsdale Area Chamber
NON-PROFIT
Scottsdale Center for the
Performing Arts
Kathy Hotchner CEO/Executive
Director
480.874.4622
7380 E. 2nd Street
Scottsdale AZ 85251
www.sccarts.org
Performing Arts Presenter
Shade Foundation of America
Sue Gorham CEO/Executive Director
602.424.7190
3811 E. Bell Road, Suite 106
Phoenix, AZ 85032
www.shadefoundation.org
Skin Cancer Prevention, Education and
Detection for Children and the Community
— PROOF AP
Project:
Company:
Contact:
Ad Space:
2007-2008 Scottsdale Ar
Five Star Ford
Elizabeth Maher (and Mik
26 & 27
A
Please Indicate All
This proof is submitted for your approval
ness; not for grade or color of paper or in
any errors found. We are not responsible fo
Any alterations from the original copy or lay
time and materials involved in making nece
APPROVED AS IS
MAKE CHANGES AS I
SUBMIT NEW PROOF
APPROVED WITH CHA
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SIGNATURE:
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Please Sign & Fax Bac
You can be a winner, too! Members are invited to apply
for the Sterling Awards each year. Call for entries for the 2008
competition will begin in July. INFO: Dawn DuBry, 480.429.2243 or
[email protected]
www.scottsdalechamber.com
Proof Approval mus
Tuesday 0
2008 | SCOTTSDALE@WORK | DECEMBER - JANUARY
13
SMART&SUCCESSFUL
Greta Suda:
Making An Impact
Photo: [email protected]
Greta Suda will make you a true believer. With passion and purpose to spare, this North Dakota
native can win over just about anyone with her enthusiasm and fresh-faced smile. Kind, caring
and fiercely committed, this smart and successful career girl leaves a lasting impression everywhere she steps.
Full Name: Greta Marie Suda
Age: 29
Current Position: Senior Director of Community
Relations, Jobing.com
Hometown: Grafton, ND
Education: BS in Business Administration,
University of Mary, Bismarck, ND; MBA, Ken
Blanchard College of Business at Grand Canyon
University, Phoenix, AZ
Family: I have two wonderful parents, two sisters
who are my best friends and one adorable younger
brother
Best Advice: Take risks – the only way a turtle
gets anywhere is by sticking its neck out
Favorite Movie: It’s a Wonderful Life
Favorite Book: The Tipping Point: How Little
Things Can Make a Big Difference, by Malcolm
Gladwell
Currently Reading: Boom! 7 Choices for Blowing
the Doors off Business-As-Usual, by Kevin & Jackie
Freiberg
Little-Known Fact: I’ve been known to clog
dance and I love riding Harleys
Causes: Diversity Leadership Alliance; Arizona
Society for Human Resource Management;
Special Olympics.
Do you know someone who is
Smart & Successful? Scottsdale@Work is
looking for young professionals, age 25 to 40, who
embody the Smart & Successful spirit.
Make your referral to:
[email protected]
480.949.2167
S@W: What do you do exactly for Jobing.com?
I work with the entire Phoenix Community
Relations Team to support Jobing.com’s
commitment to strengthen the communities
in which we work and serve through a variety
of activities. We give presentations on job
searching, partner with local community
organizations such as the Scottsdale Area
Chamber to support workforce development
projects and help drive content to our online
community, which gives job seekers fresh,
relevant information to help them with their
career search.
S@W: What person or situation has most
influenced your career?
My work history has always revolved around
Workforce Development and Human
Resources. This is due to some advice from
my first boss at the City of Bismarck. He told
me to find a career that was fun, unique in
its focus and filled a need. This has been my
guide in my professional life and what led me
to Jobing.com, which definitely fits all three
areas.
S@W: Do you have a “guiding principle”? You don’t need a title to be a leader. This is
the title of Mark Sandborn’s latest book and
such a great reminder to me as I continue to
grow my career. There is so much to do and
so many people we can impact every day.
It doesn’t matter what our title is, it’s how
we inspire those around us and increase our
capacity to get things done. I also try to find
the “teaching messages” within every piece of
feedback I get, and I don’t take it personally.
S@W: What is the hardest thing you’ve ever
accomplished?
The hardest and most rewarding thing I’ve
done so far is completing my MBA while
working for a very fast-growing organization.
S@W: If you could provide one word of
advice to ambitious young professionals,
what would that advice be?
Become a student of your company or
industry. Know it better than anyone else!
S@W. As a child, what did you want to be
when you grew up?
Both my parents were in education so I wanted
to be a teacher until I was in high school. I saw
how much they loved what they did every day
and wanted to have that same feeling.
S@W Who is your Mentor?
Christine French – Executive Director of the
Diversity Leadership Alliance because she is
such an inspirational leader, so generous with
her time and is the consummate teacher. She
is so passionate about making an impact in
the world to help it be a more inclusive place
where each person is equally respected and
empowered. She has so many great ideas
and has the amazing ability to bring people
together as a team to accomplish her many
lofty goals.
S@W If you could have any job in the world,
what would it be?
it may sound cheesy, but my job right now
is the perfect combination of where my
strengths and passions are. I get to work with
a great team of people that have the same
values I have, create strategic partnerships
with local organizations that focus on
workforce related topics and find innovative
ways of helping local job seekers connect with
local employers to find their dream job. What
could be better as far as making in impact in
the local community?
S@W: Is there anything you would do over if
you could?
I tore my A.C.L. playing basketball my junior
year of high school. I decided to hold off on
reconstructive surgery until after that season
so I could continue playing that year. In
retrospect, I really should have had the surgery
right away. I guess I thought I was going to be
in the WNBA some day!
SUCCESSFUL: How do you define success? Email your thoughts to:
[email protected]. Type SUCCESS in the subject line.
14
DECEMBER - JANUARY | SCOTTSDALE@WORK | 2008
The perfect bundle of
savings has arrived.
Cox Business has something special for you
and your business.
It’s called great savings. Right now, you can get the best
telephone connection and the fastest Internet speed for under
$100. It’s just one of the many ways Cox is looking to help your
business succeed. Cox Business. More than just a wire.
2 telephone lines and high-speed Internet
99
$
00
with a 1-year
bundled agreement
Offer expires 10/31/07, and is limited to new commercial subscribers of Cox Digital Telephone and Cox Business Internet in
Cox-wired, serviceable Arizona locations. Minimum purchase of two telephone lines and minimum one-year service agreement
and subscription to Cox for local, toll, long distance, video service, and/or business Internet access required. Telephone modem
equipment may be required. Modem uses electrical power to operate and has backup battery power provided by Cox if
electricity is interrupted. Telephone service including access to e911 service will not be available during an extended power
outage or if modem is moved or inoperable. Offer does not include applicable taxes or fees and can not be applied to any other
Cox account. Services not available in all areas. Cox cannot guarantee uninterrupted or error-free Internet service or the speed of
your service. Rates and bandwidth options vary and are subject to change. Early termination penalties will apply. Cox Business
Services is a division of Cox Communications, Inc. and CoxCom, Inc. Telephone and regulated services are provided by Cox
Arizona Telcom, LLC. All other services provided by CoxCom, Inc. ©2007 Cox Communications, Inc. All rights reserved.
www.scottsdalechamber.com
623-594-7302
www.coxbusiness.com
2008 | SCOTTSDALE@WORK | DECEMBER - JANUARY
15
We’re all
about Arizona.
As the state’s
largest provider of
workers’ compensation
insurance, SCF Arizona
invests in Arizona’s
economy and
cares for its workers.
3030 N. 3rd Street, Phoenix, AZ 85012
602.631.2000
scfaz.com