Stories
Transcription
Stories
A VN M t! ort sho p p u fl Su ga n i t et g t t.or by g Visi o h uS AFl N s. .MV cation w lo ww for Stories from the 2 0 0 9 Heart A n n u a l R e p o r t 1902–2009 Letter from CEO / Letter from Board Chair My Dear Friends, Dear Friends of MVNA, Thanks to all of you, MVNA served thousands of families, individuals, and organizations in 2009 despite the volatility of the economy. In my message last year, I shared with you three big challenges that we would face in 2009-2010: the flu pandemic, health care reform and finding a new CEO. I can report with some confidence that we are on target with all of these challenges. We made more than 100,000 visits to pregnant women, children, ill and disabled adults, including serving adults and elderly in their last stages of life through our subsidiary company, Hospice of the Twin Cities. In addition, we gave more than 170,000 immunizations, including flu, pneumonia, and H1N1 vaccines at 1,800 clinics, and provided nursing consultations at 41 charter schools and 226 day care centers. In addition, we continue to be debt free, pay our bills on time, and for the first time in 20 years (outside of Hospice) have been able to save a little for a rainy day. I say thank you because without the support of the Minneapolis and Hennepin County Health Departments, United Way, all of the organizations that developed contracts with us, all of the residents who decided to get their flu shots from our agency, and the generous in-kind and cash donations from our donors, we could not have served so many residents in our community. This organization belongs to you, the people. It is the partnership between government and the community that allows MVNA to continue its mission and service to the vulnerable populations and the underserved. MVNA is now 108 years old because of the values in this community. With your continued involvement and support, we look forward to a productive 2010. Our nurses were everywhere, providing the H1N1 and seasonal flu shots to thousands of clients. With our public health partners, we monitored and participated in the debate and passage of health care reform. Internal restructuring is ongoing to prepare for the transition to a new CEO. A Search Committee of the Board has been formed. We recently engaged a national search firm to aid us in finding a new leader for MVNA. They have begun their work, and we hope to interview candidates and make a choice this fall. Many of you, our partners, will be approached for input. We welcome your thoughts as we move forward in this daunting challenge. Replacing Mary Ann Blade will not be an easy task. She has been with MVNA for almost 20 years and will leave a proud legacy. She brought the organization from near oblivion to a leadership organization in the field of Public Health. There will be events in the coming months to show our appreciation, but I want to take this opportunity to thank her on behalf of the Board, staff, partners and especially our clients. Thank you, Mary Ann! In closing, I want to also thank you, our donors and volunteers, for your continuing support for MVNA. We could not carry out our mission without your help. Sincerely, Sincerely, Mary Ann Blade, CEO Joan Campbell Chair, Board of Directors Thank You 2010 “There’s No Place Like Home!” Event Sponsors 2 Who We Are The Minnesota Visiting Nurse Agency (MVNA) is a nonprofit home health and public health care provider in the Twin Cities Metro Area. For over 108 years, MVNA’s staff has served people in need of nursing, therapy and other supportive services. MVNA is licensed by the State of Minnesota, certified by Medicare and accredited nationally by CHAP (Community Health Accreditation Program). MVNA is also one of Minnesota’s largest nonprofit public flu immunization providers. Our Mission The mission of Minnesota Visiting Nurse Agency is to provide comprehensive and culturally competent community health and related services in collaboration with public health and health service providers to ensure a healthy future for Minnesota residents. Agency and Mary Ann Blade Awards • 2009 Boynton Health Services Barbara Lee Partnership Award for participation in the U of M’s Guinness World Record Flu Shot Event • 2006, 2007, 2008 Minnesota Department of Health flu shot provider Mark of Excellence Award • 2007 Minnesota Chapter of Pediatric Nurse Practitioners Outstanding Commitment to Young FamiliesMVNA and Club 100 • 2007 Healthy City Award, City of Minneapolis, honored Mary Ann Blade, CEO • 2006 Shotwell Award, Hennepin Medical Society, honored Mary Ann Blade, CEO • 2005 Home Care Agency of the Year Award-MVNA is the first and only to be named by the Minnesota HomeCare Association • 2002 Blue Cross/Blue Shield Champions of Health Award • 2001 United Way Excellence Award (8 agencies were named) • 2001 Quality of Life Award from the Greater Minneapolis Chamber of Commerce Shannon Reidt, PharmD, MPH, BCPS Award 2009 Minnesota Pharmacists Association Innovative Pharmacy Practice Award recognizes innovative pharmacy practice resulting in improved patient care. Minnesota Visiting Nurse Agency Board and Committee Members 2009-10 Board of Directors Carol Backstrom Mary Tambornino Dr. Michael Belzer Jeanette Taylor Jones Joan Campbell, Rev. Marlene Board Chair Whiterabbit Pamela Caselius Helgemo Fred Chute, Jr. Todd Monson, Rebecca Enos Ex-Officio Member Lee Greenfield Gretchen Musicant, Rob Grunewald Ex-Officio Member Kimberly King Marie Manthey Dr. Roberta Meyers Sandra Middendorf Danielle Niska Alan Nordby Committee Members External Affairs Committee Marie Manthey, Co-Chair Mary Tambornino, Co-Chair Mary Ann Blade Pamela Caselius Joan Campbell Nancy Lehrman Sandra Middendorf Danielle Niska Michael Scandrett Ex-Officio Member Wendy Sharpe, Ex-Officio Member Professional Advisory Committee Rebecca Enos, Chair Jeanine Bayard Mary Ann Blade Ellen Coffey Ann Earl Farhiya Farah Carolyn Garcia Stephanie Graves Kristen Hays Ruth Kildow Ellen Mack Joan Mailander Jeri Peters Mary Sigurdson Finance Committee Alan Nordby, Chair Gerard Bodell Joan Campbell Ex-Officio Member Fred Chute, Jr. David Daline John Rahja Wesley Simmons Medical Advisory Committee Dr. Roberta Meyers, Chair Dr. Ed Ehlinger Dr. John C. Ely Dr. Lawrence Kerzner Dr. Virginia Lupo Shannon Reidt, PharmD, M.P.H. Dr. Scott Velders Kristin Nichol, M.D., M.P.H., Ex-Officio Member Club 100/101 Sub-Committee Membership Karmen Anderson Nancy Bauer Mary Ann Blade Mary Broderick Shelly Franz Sherry Meyer Wendy Sharpe Fundraising Sub-Committee Membership Lisa Abicht-Swensen Mary Ann Blade Danielle Niska Jim Peitzman Kym Longhi Martha Field Tom Hoerr Trish Sisson 3 Stories from the Heart... Family Health A Little Girl’s Fight for Survival Family and Public Health Nurse Home Visits: In Somalia, 5-year-old Ayaan’s* family owned a ranch, but due to the unrest in their country, they lost their ranch and their home, leaving them with very little. Ayaan became malnourished. In desperation to save her life, her parents scraped together what money they could and sent her to live with her aunt in the U.S. • Recently delivered mothers and their infants • Pregnant and parenting teens • High-risk pregnant women • Unexpected infant loss and grief support When she arrived in the U.S., Ayaan was infested with parasites and was so malnourished that her hair had all fallen out and her skin was bright red, flaky and painful to touch. She was immediately admitted to the hospital, and remained there for over a month. While in the hospital, little Ayaan was diagnosed with dysthymia – a form of depression. • Acute and chronically ill children: Newborn Neonatal Intensive Care Unit follow-up Post hospitalization follow-up Children with disabilities or chronic illness Lead poisoning and pediatric asthma • Specialized contract programs • Interpreter services • Family Health Aide/Community Health Worker When she was released to live with her aunt, she was so undersize for her age, her 2½-year-old cousin was bigger than Ayaan, and would push her around. Now, when MVNA public health nurse Tracy* visits Ayaan, she sees a giggly 5-year-old. “More like 5 going on 12!” Ayaan draws pictures of herself, and she loves singing the ABCs and “Twinkle Twinkle Little Star.” 2009 Family Health Care Service Facts Tracy helps Ayaan’s aunt with her follow-up treatment and medications, as well as providing assistance in navigating the medical system and connecting the family with community resources. • 23,838 visits made - 5,897 clients served Ayaan’s hair is beginning to grow back. Her skin is still flaky, but no longer painful and red – a sign that it is healing. “Developmentally, Ayaan’s an average 5-yearold,” says Tracy. And now, the little girl a toddler could knock over is preparing to start school. • 350 average referrals received per month *Names have been changed to preserve client and nurse confidentiality. • 5,778 Interpreter visits made • Child care consultation services 226 child care centers served 143 workshops/classes taught - 2,428 attendees • School health consultation services MVNA provides home visits by Certified Public Health Nurses and Family Health Aides, giving family-centered and community-based nursing services to clients from diverse racial, ethnic and socioeconomic backgrounds. Healthy birth outcomes and positive early parent-child relationships are the focus along with the healthy development of infants and young children, injury and illness prevention and a safe living environment. 4 41 schools served - 877 visits Getting started with Family Care: Call Intake at 612-617-4700 Club 100...A Community of Caring and Adopt -A -Family Sleeping...Like a Baby Should! Annalee* and her 3-month-old infant daughter, Trina*, had to move in with six other family members after her rental home went into foreclosure. With space at a premium in her new place, she slept on the sofa with her daughter. This sleep environment posed great danger of injury to the infant. Club 100 and Adopt-A-Family filled 28% more requests by nurses in 2009 (3,822) than in 2008 (2,742)! Her nurse Joan* observed that Annalee is a very caring mother and is challenged by the chaos and lack of space with this new living arrangement. Annalee hopes this arrangement will be temporary as she searches for an affordable apartment. The nurse wanted to address the immediate safety issues about the sleeping situation, on her next visit, she brought a portable crib (play yard) paid for by community donations. During that visit, Annalee and the nurse set up the crib next to the sofa and had Trina try it out. Trina took to her new crib as any baby would…with a nap…a nap in safe place. *Names have been changed to preserve client and nurse confidentiality. Giving Opportunities Over a thousand people each year provide funds and in-kind donations that support about 4,000 requests from our nurses for non-medical items – the important items – some big, some small, that bridge a gap in the lives of our clients. This support affects the lives of children, parenting families and older adults. Thank you for your support! Club 100 receives requests for essential non-medical items such as: • $20 grocery gift cards • Infant formula • Nutritional drinks for older adults • Portable cribs for a safe sleep environment • High chairs to support nutrition Getting started with Club 100 or Adopt A Family: Call MVNA at 612-617-4600 5 Stories from the Heart... Home Health A Helping Hand for Independence Home Health Care Nurse Visits: Frank* is 100 years old. He has congestive heart failure, a history of abdominal and iliac aneurisms and is legally blind. Certified Public Health, Registered, and Licensed Practical Nurses implement and coordinate doctors’ orders for specialized care and provide educational support about disease management, symptom control, and medication management. MVNA Home Health Nurses educate the client on how to perform self-care with technical procedures, if the client is able to do so. Social Workers provide support and counseling about finances and community resources. Therapists provide physical, occupational and speech therapy. Home Health Aides provide assistance with personal care: bathing, grooming, dressing, and homemaking. But thanks to MVNA, he’s safely living at home, alone and on his own – just where he wants to be. An MVNA public health nurse visits him twice per week, while an MVNA home health aide visits three times per week. Lynne,* his nurse, checks his weight (watching for dangerous fluid retention), blood pressure and pulse, and helps him order prescription refills from the VA. His home health aide, Emily,* helps him shower and shave. She also helps with day-to-day tasks, like taking out the garbage, washing dishes and getting the mail. “Emily is amazing, she’s very good,” says Frank. His MVNA care team has also connected him to additional community resources. Meals on Wheels brings food five times a week, leaving him with an extra meal on Friday. His Lifeline button will summon help immediately if he needs it. And through MVNA’s Club 101 and Adopt-A-Family, Lynne got him a few things for around the house. Last Christmas, he received towels, washcloths, bathrobe and slippers, all in a beautiful blue. “The towels are so big,” says Frank, “and the robe is so soft.” Services Available: • Intermittent skilled, chronic care and maintenance levels of nursing services • Home Health Aide / Homemaker • Therapies: I.V., physical, occupational, speech • Medical social services • Wound care: post surgical and chronic • Foot care programs • Palliative care for advanced and/or terminal illness • PharmD Services through partnership with University of Minnesota School of Pharmacy • Lifeline Personal Response System Facts: • 35,244 visits made - 1,471 people served • Average 150 referrals received per month When Lynne leaves, Frank sees her to the door. “It’s always good to see you,” he says, wishing her well until her next visit. With a twinkle in his eye, he promises her, “I’m not going anywhere.” *Names have been changed to preserve client and nurse confidentiality. • 183 Lifeline subscribers Eligibility: Anyone residing in Hennepin, Ramsey, near Anoka, and Dakota Counties. Who Pays For Services: Coverage varies depending on the policy benefits and types of services needed. Here are examples of the types of insurance we accept: Medicare, Blue Cross/Blue Shield, Health Partners, MHP, Medical Assistance, Medica, UCare, Veterans Assistance, Private Pay, Sliding Fee Scale, Private Donations As a United Way agency, we are able to serve individuals and families regardless of their income. To donate your financial support, please go to our website www.mvna.org. Getting started with Home Care: Call Intake at 612-617-4700 6 Wellness and Immunizations Keeping the Community Healthy MVNA’s Wellness and Immunizations program provides an array of health services to the community and worksites – from vaccination clinics, to health screenings, CPR/First Aid classes and Lifeline personal response services. All financial proceeds generate support care for MVNA clients who are uninsured or underinsured. It’s a win-win for the community! In 2009, MVNA mobilized quickly to help stop the spread of the H1N1 influenza virus. “We worked extensively with five metro area public health departments, assisting in their H1N1 clinics for ages six months and up,” said Wellness Director, Mary Carroll. MVNA provided RN vaccinator support staff for 17 mass immunization H1N1 clinics in a six-week period of time. “In collaborating with the four county Public Health Departments (Anoka, Dakota, Hennepin, Rice), including the Minneapolis Department of Health and Family Services, we were able to focus on children, their families and the flu. Nearly 32,600 people were vaccinated in these joint efforts,” Carroll stated. MVNA also held their annual seasonal flu clinics, administering over 140,000 vaccinations at 1,700 (+) clinics including the Minnesota State Fair, grocery stores, schools, churches and senior housing campuses. 2009 Immunization and Wellness Service Facts Health Service Provided Individuals Served Influenza Vaccinations.........................................................................................173,827 Seasonal............................................................................................................140,230 H1N1....................................................................................................................32,597 Diabetic Screenings (includes MN State Fair, Health Fair 11 Partnership)...........................................6,498 Cholesterol................................................................................................................2,975 Blood Pressure/Diabetes.........................................................................................1,642 Blood Pressure Checks................................................................................................266 Pneumonia Vaccinations............................................................................................763 To consider scheduling a Wellness or Immunization Clinic, contact MVNA at 612-617-4512 or register online at www.mvna.org. Many local businesses turn to MVNA for assistance in scheduling and hosting on-site clinics for their employees. For the past 12 years, Emerson Process Management/Rosemount Inc. has hosted annual MVNA flu shot clinics at its Eden Prairie and Chanhassen locations. “Our employees greatly appreciate having nurses on site to get their annual flu shot. They’re able to take ten minutes out of their day, instead of having to leave work to go to a doctor’s office,” said Allyson Weber, occupational health manager. “Employees want to stay healthy, not pass the flu on to co-workers (or their families) and not miss work.” MVNA has become a trusted partner each year. “We’ve continued to work with MVNA because they are very responsive, well organized and dependable,” Weber said. CPR/AED and First Aid classes available. MVNA will come to your worksite. Call Cheryl at 612-331-5342 or register online at www.mvna.org (click on classes). 7 2009 Generous Donors 8 3M - Plant Engineering 3M - World Class IT Solutions, Services & Support IT Operations 3M Center 3M, ADS Global Supply Chain Abbott Northwestern Hospital Abicht-Swensen, Lisa Accountemps ACS Adath Jeshurun Synagogue Preschool, Gan Shelanu Addington, Louise Advance Consulting, Inc In Honor of Robbie Davis and Greta Goldade Aero Systems Engineering Agar, Ruth Ahler, Mary Ainslie, Michael and Kathryn In Honor of Jack Davis Albert, Susan Alcorn, Nancy Allina Hospital Alpaugh, Susan Alpert, Susan Altobelli, Kara Altrusa International Club of St Paul Alvarado, Tricia American Agency Amplatz, Caroline Anderson, Jane Anderson, Karmen Anderson, Lois Anderson, Ruth Anderson, Susan Andis, Glenn Andrea Franca Studio Anduser, Beverly Anonymous Donors Armstrong, Heather Associated Bank Backstrom, Carol Baer, Kathy Baer, Kathy and Friends Baines, Barry Balik, Barbara Baltes, Ken Barduson, Glory Barnes, Cynthia Bauer Family Bauer, Nancy Bayard, Jeannine Becton, Deckinson & Company Belgum, Jane Bell, Stefni Belzer, Michael Belzer, Michael In Honor of Jack Davis Bence, Kenneth Bendtsen, Elizabeth Benefit Extras Benson, Beverley Benson, Catherine Bergh, Nona Bergquist-O'Brien, Alice Bernard, Jackie Bernier, Tyler Besse, Barbara Bianchi, Stephen and Mary Bilka, Paul Birch Bark Books Bird, Beth Birkholz, JoAnn and Barry Birthday Buddies Bjelland, Idelle Blade, Jeffrey Blade, Mary Ann Blade, Richard and Mary Ann Bleedorn, Steve and Linda Blood, Annie Blue Cross Blue Shield of Minnesota Bode Johnson, Helga Bogatzki, Wayne Boies, Jan Bonin, Rachael and Family Boston Scientific Corporation Boulay, Heutmaker, Zibell & Company In Memory of Fred Chute Bowler, Patricia Bowler, Patty and Family Boyd, Dawnette BPW Brandt, Kathryn Brekken, Shirley Brennan, Patty Brennan-Tennant Family Brisson, Paula, Alyssa and Clint Brodd, Jesse Broderick, Frank and Mary Brodin, Caroll Broman, Ronald and Mary Brooks, Becky Brown, Lisa Bruen, Jeanine Bue, Wesley and Denise Bundles of Love Burandt, Barbara Burke, Kathleen Burnham, Kathy Burns, Geraldine In Memory of Mary Marschalk Busch, Robert Buttke, Darci Campbell, Joan Candelario, Fe' Cargill Salt Division Carlson Jr, Robert Carlson, Anne and Greg Carlson, Donna Carlson, Lariza and Family Carlson, Myrt Caselius, Pam Casey, Susan CASH, Energy Assistance Program 952 Caspers, Jill Centrella, Nina Chandler, William Chowen, Suzanne Christ Lutheran Church Christensen, Jean and Family Church of St Frances Cabrini Church of St Joan of Arc Chute, David Chute, Edmund Chute, Fred Jr Clifford, Pam Club Caterers Association Coan, Eugene Coffey, Ellen Collin, Tim Comfort Keepers Community Shares of Minnesota Cote, Jesse Cottrell, Andrea Country Financial Crafton, Cathy Crary, Gretchen Creative Healthcare Management Crottier, Kadee Crump, Martha Cullen, Patricia Cunningham, Valerie Curtis, Kathy Custard, Peggy Czarnowski, Christiana Czycalla, Jason Dahl, Diane In Honor of Jack Davis Dahl, Sherree Dahlberg, Mary Jo and Mic Daire, Christie Dale, Mark Dalen, Geraldine Daline, Dave and Katherine Dalluge, Robert In Memory of Al Palmer Dau, Nicholas Davis, Thomas Dayton, Judson Dean's Foods Debner, Kristin Debner, Linda Deep Portage Quilters Delaney, Connie Delta Dental of Minnesota Dennis, Phil Dewey, Lori Diebold, Terry Diemart, Carol Dienger, Craig Dirks, Steve and Debra Disch, Joanne Dittmer, Kathy Ditzler, John and Julie Diversified Investment Advisors Do-Good.biz Dooher, Sue Dooher, Susan and James In Memory of Al Palmer Doth, David Doyle, Jennifer Dressler, Connie Dristeem Corporation Duffie, Jackie Dufner, John and Sara DuPlessis Erickson, Cecelia Duus, Leif and Sine Earl, Christopher Earley, Jim Ecklund, Kent Eden Prairie Sewing Guild Egerdal, Jane Ehler-Lejcher, Katheryn Ehlinger, Edward Ehlinger, Edward and Sally In Honor of Jack Davis Eide Bailly Elwood, Dee Emerald Quality Services Emerson Process Mgmt (Rosemount, Northern Trust) Employers Association Inc Enchanted Dreams Lampwork Beads & Jewelry Endres, Barb Endres, Barb In Honor of Mary Ann Blade Eng-Bue, Denise Engel, Stephen Enos, Rebecca Enventis Erickson, Peggy Erickson, Peter and Decelia Eskedahl, Sue Estrin, David and Linda In Honor of Jack Davis Everist, Margaret Excelsior Chapter-Order of the Eastern Star Fabano, Vic & Pamela In Memory of Al Palmer Fabian, Barbara Fagerness, Allison Farrell, John Faulk, Michael Faville, Kathryn Fedderly, Michele FedEx Feidt, Joe Feldman, Bernadine Felix, Gale Ferguson, Carol Financial Concepts Finzen, Bruce In Memory of John O'Keefe First Children's Finance First Unitarian Society Fisher, Eileen Flaten, Carol Fleigal, Robert and Stickles, Ceese Flicker, Le Etta Flynn, Brian Fong Sit, Teresa Forstrom, Sue Fournier, Deanna Frank, Paul and Rosa Franz, Shelly Franzen, Carol Ann Frederickson, Wayne and Lori In Memory of Al Palmer Freier, Sharon Frey, Katherine and Cartwright, David Frey, Michael and Karen Frost, Thomas and Leslie Fuerste, Emily Fulton, Robert Fundingsland, Judy Gannett Foundation Garberick, Peggy Gehlhaart, Claudia General Mills, Gcom Division Germanson, Michelle Gibeau, Greg In Memory of Fred Chute Gifts for Seniors Gillen Kotok, Susan Girl Scout Troup 11676 Gohdes, Amy Golden Valley Rehab Gomez, Isabel Gontarek, Kathryn Goodhue, Amy Grand Casino Hinckley Grant, Deena Grant, Margaret Grazzini, Patricia Greenfield, Lee Greil, Julia Griebler, Doris In Memory of Mary Marschalk Gross, Jean Grunewald, Rob Gschlecht, Donald and Lois Gustafson, Mary Haas, Don and Wendy Hacker, Ellen Hadtrath, Christine Haff, Guy and Marjorie Hagen, Bonnie Hagen, Jeffrey Hagen, Lisa Haglend, Stephanie Halcon, Linda Hall, Kristine Hall, William Halleen, Toni Halleland, Lewis, Nilan and Johnson Hallin, Gayle Hallock, Diane Halperin, Jamie Hammond, Cynthia Handler, Priscilla Hanson, Laurie Happe, Michael Hartmark, Martina Hatlestad, Robin Hatmaker, Rose Haverkamp, Ann Hayes, Judy HCMC, Executive Leadership Team HCMC, Hennepin County Medical Center HCMC, Nursing Director Group Health Fair 11 Health Fitness HealthPartners Heck, Anne Heckathorne, Tom and Jeneane Heitlinger-Francos Family Hennepin Avenue United Methodist Church, Knotty Quilters Hennepin Faculty Associates In Honor of Jack Davis Hennes, Myra Henrichs, Suzi Herman Spiller Family Herman, W Randolph HFA, Hennepin Faculty Associates Hickory Tech Hicks, Kendall Hill, Twanya Hines, John Hite, Nancy Hobbie, Cynthia Hoerr, Tom Hogan, Dr. Margie and Family Holland, Gena Holthus, Shirley In Memory of Al Palmer Hopkins, Dennis and Kathi In Memory of Al Palmer Hoskins, Carol Hospice Pharmacia Hostert, Joanne Hottinger, David Howard, Sally Huddle, Steve Hunwardsen, Kim Hutchinson Technology Hutchinson, David Imdieke, Geri Imme, Dawn Interlachen Country Club IWCO Direct J & H Used Furniture and Antiques Jacobs, Donald Jacobwith, Lori Jay, Jeanne Jensen, Charlotte Jessen, Kristine Johnson, Amy Johnson, Barbara Johnson, Kay Johnson, Neil Johnson, Sandy Johnson, Tom Johnston, Sheila In Memory of John O'Keefe Jones, Jeffrey and Ochse, Ruth Jones, Paula Joseph-Di Caprio, Julia Josten, LaVohn Justus, Kathy Kaiser, David Kaitala, Fran Kamstra, Dennis Kania, Denise Karbo, Karen Keedy, Jo Keegan, Melissa Kelen, Miriam Kelly, Julia Ann and Friends Kelly, Patricia Kemp, Diane Kerzner, Larry Kettler, Paul and Nancy In Honor of Jack Davis Kildow, Ruth Kimball, Laurie Kintzi, Audrey Knott Johnson, Astrid Kohel, Marvin Kopcak, Michael Kovar, John Kraft, Cheryl Krichbaum, Kathie Kronholm, John and Jan Krutchet, Janna Kryzaniak, Larry and Linda Kulevsky, Kris Kurvers, Mary Kuznia, Samantha LaDow, Anne Ladwig, Mark Lakeville Senior Citizens Lamp, Kathryn Lanigan, Cheryl Larsen Design Larsen, Jo and Dave Larsen, Kevin Larson, Beverly Lasoff, Susan Law Offices of Shannon Fitzpatrick Leadholm Ruth Lehrman, Brad and Karee Lehrman, Flom & Co PLLP Lehrman, Robert and Julie Lehrman, Sharon Lenahan, James Leonard, Street, and Deinard Lia-Hoagberg, Betty Lichtig, Michelle Lidstad, Richard and Margaret In Memory of Mary Marschalk Lila, Sharon Lilja Inc. Lilja, Mary Lilla, Sharon Lillies Club Lilly, Kip and Bayard, Jeannine Lindquist and Vennum Ljung, Bryan Thank You! Lokhorst, Robert Longlet, Donald and Margaret Louder, Lori Lover, Janna Netland Lubbesmeyer, Jill Lund, Bob Lundeen, Katie Lundell, Sue Lutheran Church of the Master MacDonald, Cynthia MacDonald, Ellen Machmeier, Andrea MacLennan, Diane MacMillan, Geneva Madson, Scott and Andrea Madson, Sherry Maetzold, Dennis and Linda Mahowald, Mark and Maren Maki, Doreen In Memory of Fred Chute Manderfield, Jeff and Sara Manthey, Marie Mark and Jackie Nolan Fund of St Paul Foundation Marks, Florence and George Marr, Janet Marshall, James and Linda In Memory of Al Palmer Martin, Christopher and Sheila Martin, Dawn In Honor of Finger, Fletcher, and Martin Families Martin, Holly and Family Martin, Robert and Sandra Mash, Linda Masterson, Jill Mathe, Phyllis and Loth, Michele In Memory of Mary Marschalk May, Jennifer McBean, Jean McBroom, Mike McCabe, Mathew McCarty, Julie McCully, Ann McCusker, Martha McCusker-Shuman Family McGinnis, Scott and Beth McGladrey & Pullen McGrane, Jill McGuinn, Frank McGuire, Catherine McKesson Foundation, Golden Valley McKiernan, Liadan McMorran, Nancy Medica Medica Foundation Medica Skyway Senior Center Medical Arts Press MedImmune Medline Industries Medtronic Medtronic Foundation Merrill Lynch Mesmer, Keith and Myrt Meyer, James and Karen In Honor of Jack Davis Meyer, Sherry Meyers, Roberta MHP, Metropolitan Health Plan Middendorf, Sandra Middlemiss, Christien Middleton, Geneva Miksnes, John Miles, Carla Milinkovich, Linda Miller, Alex and Doris Miller, Alice Miller, Nancy Miller, Terry Mindrum, Gerald and Frida Minikahda Club Minneapolis Professional Employees Minnesota Board of Nursing Minnesota Community Foundation, Monroe, Charlotte and Barbara Shine Minnesota Medical Foundation Minnesota Medical Joint Services Organization Mintahoe Hospitality Group Mitchell III, Mancel Moen, Cheryl Moksnes, John Mollner, Susan Montgomery, Beverly Moore, Kathy Motivation Corporation Muehlbauer, Mary Murphy, Pat Murphy, Robert Murray, Anne and Edmonson, George In Honor of Jack Davis Murray, Ron Musicant, Gretchen MVNA Corporate Health Team Myrvik, Amy Nash Finch Co Nash Finch Company-Internal Audit Dept Nation, Micheal and Sauers, Janet Nelson, Cris Nelson, Dawn Nelson, Jananne Network for Good Neumiller, Kathy New Hope Women of Today Newman, Richard Niemiec, Joan and Dick Niska, Danielle Niska, Janet Niska, Patricia Nolan, Mark and Jackie Nordby, Alan Norman, Roselyn Northeast State Bank Novartis Now Medical Nyberg, Luanne Nygren, Jonathan Nyros, Elizabeth Oak Haven Church Quilters Oberreit, Fran Oliver, Edward Ollila, Eugene and Julie In Honor of Jack Davis Olsen, Kris and Dara Olson, Amanda Olson, Carolyn and Len Olson, Jane Olson, Kimberly O'Malley, Karen Ongalo, Jane OptumHealth Orina, Charles Osborn, Ronald Otis, Todd Palmer, Delores Palmer, Laura Palmer, Laura In Memory of Al Palmer Palmer, Rose and Schmidt, Roberta In Memory of Al Palmer Palmer, Steve and Valerie In Memory of Al Palmer PAR Consulting Parta Gossman, Abby Pasch, Donald and Becky Paul, Jon Paurus, Jean and Jeffrey Pederson, Andrea Peitso, Margaret Perrine, Fahey, Kozar Pestel, Mary and Ted Peters, Jean Peterson, Erica Peterson, Mary Petty, Michael and James, Michelle Pfaff, Paula Pfeiffer, Joanne Philips Lifeline Piotrowski, Barb Plant, Mary In Memory of Fred Chute Pohlad Family Foundation Porter, Kelly Pottebaum, Todd Powell, Sarah Preferred One Medical Management Dept. Prescription Solutions Price, Fredrick and Beverly Prime Therapeutics LLC - Pharmacy Network Mgmt Prinsen, Mary Jo Print Media/Par Consulting Prochaska, Mary QBF Rabbers, Jan Radke, Margaret Ramsey Badre & Associates, Inc. Randolph, Mary and Gerald Rangel, Barbara Rasmussen, Peggy Ratliff, Adrienne RBC Dain Rauscher RBC Foundation Real, Kevin Reddy, Sravanthi Redy, Jyothsna Regency Hospital Register, Jackie Reiver, Christine Rekow, Kathleen Ressler, Rickie and John Rex, Karen Richards, Elizabeth and Pierce, Elizabeth Ridgepoint Knitters Risinger, Robert and Fern Rivard, Phyllis Rivkin, Daniel Robertson, Patricia Rockenstein, Joey Roeder, Richard Rohde, Sharon and James In Honor of Jack Davis Rolnick, Art Ronningen, Andrew Rose, Virgil and Diane Rosemount Inc, IT Department Rosten, Chloe Runyon, Chris Rusin, Mary Ryan, Beverly Ryan, Sally Ryti, Carla Saari, Patricia Sabathani Saint Therese Home Salmen, Julia Sanford Weiner Family Schadow, Sue Schaefer, Linda Schaid, Pam Schatz, R Scheurich, Carole Schillinger, Shannon and Girl Scouts Schipper, Doraline Schlesinger, Peter Schmidt, Judy In Honor of Jack Davis Schmidt, Lonna Jean Schmidt, Richard and Judith Schmidt, Shirley Schoenwetter, William and Barbara In Honor of Jack Davis Schrempp, Jeff Schroeder, Clinton Schroeder, Theresa Schultz, Denise Schulz, Warren and Kim Schulze, Richard Schwartz, Burton and Sharon In Honor of Jack Davis Scoggin, Sally Seal, Ulysses and Cathy Seck, Katie Selinger, Lora Sergeant, Susan Setterholm, Barbara Sharpe, Wendy Shaw, LiYu Shelton, Sharlene Shepherd of the Valley Lutheran Church Sherman, Robyn Simmons, Wesley Simon-Holt, Marsha Simonson, Dawn SIT Investment Associates Foundation Sjodin, Kathy Sjoquist, Keith and Nancy Slanga, Marjorie In Memory of Al Palmer Smeby, Michelle and Family Smiley, Richard and Josten, LaVohn Smith Krueger, Sherry Smith, Carol Ann Smith, James Smith, Jean Smith, Leslie In Memory of Fred Chute Smith, Rob Smiths Medical Smyth, Kristine Snavely, Angie Snow, Peter Snyder, Mary Beth Sommers, Susan and John Southwest Sewing Guild Sparrow, Ephraim Sparrow, John and Valerie Spenny, Edward and Gladys In Honor of Jack Davis Spicola, Brigid and Family Spielmann, Rosemary Spillane, John SPIRE Federal Credit Union In Memory of Mary Marschalk St Barnabas Lutheran Church St Frances Cabrini Catholic Church St Germain, Peggy and Lou St Louis Park Women's Club Knitters St Mary of the Lake - Respect Life Committee St Therese Home State Fund Mutual Insurance Stein, Linda Stennes, Kaye Stephansen, John Sterner, Steve Stoddart, Carol Stolpe, Laura Strom, Jennifer Stupka, Robert and Di Sunquist, Joanne SuperValu Inc Supervalu Pharmacy Susser, Erin and Josh Swanson, Craig Sysco Minnesota Inc Tambornino, Mary Tambornino, Mary In Memory of Fred Chute Target Corporation Target Marketing, Creativity Target Marketing, Health and Beauty Target, Creative Department Target, Merchandise Presentation Department Tedford, Thomas In Honor of Jack Davis Terry, Carol and Jack The Clorox Company The Travel Concern Thoman, Rebecca and Tedford, Thomas Thompson, Gloria Thompson, Janel Thompson, Janet Thomson Reuters Thorn, Gary Thornley, Phyllis and Stewart Thul, Lindsay Tierney, Judith Tierney, Martha Tierney, Peck Tierney, Robert and Peck TLC Toys Tollefson, Cheryl TOPPS Trapp, Candice Tucker, Jennifer Turgeon, Jackie Twin Cities Senior Housing Guide U.S. Bank Home Mortgage Post Closing Dept UCare Ultra Lingua Ungar, Frank and Shirley United Health Group Campaign Universal Hospital Services University of Minnesota Community Shares Usem, Ron Vagnon, Gerald Van Ningen, Lisa Van Norden, Jesse Van Winkle, Sarah VanDellen, Dani Vanek, Romelle Velders, Scott Victora, Nancy & Family Vijayakar, Sameer and Anjali Viken, Beverly VNAA, Visiting Nurse Association of America Volk, Ruth and Family W.C. Rasmussen-Northeast Bank Foundation Waarvik, Diane Walden University Walker, Patricia Waller, Jami Wal-Mart Stores #1952 Wampler, Janell Wanvig, Thomas and Nancy Ward, Nancy Wassmer, Frank Watland, Jean Weinstein, Charles Wejcman, Linda Welliver, Sue Wells Fargo Wells Fargo Home Mortgage Wells Fargo Insurance Wendorf, Helen Werner-Azarski, Nancy and James West Area Quilters West Metro Medical Foundation West Metro Medical Society Wilde, Kathy Williams, Jim and Jude Williams, Nancy Windschitl, Jodi Wolf, Anne Woman's Club of Minneapolis, Needlework Guild Women of the West Quilters Wong, Cyndi Woodbridge, John In Memory of T.J.E. Woodbridge WOW, Women of the Woods Wurm, Paul and Shelly Young, Andrea Zelle, Hofmann, Voelbel, Mason and Gette Zimmer, Debra Zonta Club of St Paul Zuidema, Sue Zylla, Emily Thank you to our individual and corporate donors, foundations, grants, city and county partners, the Greater Twin Cities United Way, and to our very special volunteers that help to make this work possible! Please accept our apologies if we inadvertently missed listing anyone, or incorrectly spelled your name. Please let us know, by calling Laura Palmer at 612-617-4667. 9 Letter from CEO / Letter from Board Chair Dear Friends of Hospice of the Twin Cities: Dear Hospice Friends and Families: Over the past 17 years, it has truly been an honor and a pleasure to be a part of the growth and ongoing development of Hospice of the Twin Cities. I have witnessed significant change in the hospice profession, but perhaps none as significant as the changes that occurred in 2009. On behalf of the Board of Directors and the dedicated employees and volunteers of Hospice of the Twin Cities, I would like to thank you for your support of, and partnership with, Hospice of the Twin Cities throughout the past year. For the first time since the Medicare Hospice Benefit was initiated in 1984, the Federal Conditions of Participation governing hospice providers changed. Hospice of the Twin Cities re-examined operations to meet more stringent guidelines for data collection, quality improvement, and care and service delivery. Stimulated by the challenge of improvement, our prudent planning, focused leadership, and inspired care giving provided the platform for achieving positive change and further fueled our pursuit of assuring the provision of comprehensive, life-affirming hospice care in our community. Hospice of the Twin Cities strives to enhance quality of life for individuals and their family members living with advanced terminal illness by continuing to explore creative and innovative approaches to bringing comfort and peace to the last months and days of life. The development and implementation of exotic pet therapy and our new Holiday Lights and Limos programs combined with focused attention to excellent clinical, psychosocial and spiritual and bereavement care enables us to flourish in our pursuit of excellence in end-of-life care. Ending my 17-year tenure as the CEO of Hospice of the Twin Cities was another significant change. In July, I accepted the opportunity to expand my areas of responsibility to be inclusive of Hospice, Home Care, Palliative Care and new business development with the Minnesota Visiting Nurse Agency - the Hospice of the Twin Cities parent organization. While allowing me to continue to pursue my passion for excellent care and service delivery in homecare and end-of-life care, this new role provides numerous opportunities to explore how we can better serve our community-at-large. Through the support of our health care partners, financial contributors and our dedicated staff and volunteers, Hospice of the Twin Cities provided care to over 800 patients and their families. Our grief support services reached many more. As we look to the future, I am confident that the legacy of patient-centered care will continue. As we move forward into 2010, we want to thank every officer, employee, and volunteer who diligently strives to deliver excellent customer service as a routine course of care. These individuals represent the force that drives our Hospice program’s ongoing success. Likewise we consider ourselves fortunate to have supporters and partners like you who believe in Hospice of the Twin Cities and its commitment to compassionate care at the end of life. Sincerely, Lisa Abicht-Swensen, M.H.A. 10 As Hospice of the Twin Cities grows to meet the needs of those in our communities who are facing life-limiting illness, we are deeply grateful for your support. We look forward to a bright future continuing to add quality of life to each day. Sincerely, Michael Belzer, MD Chair, Board of Directors Thank You 2009 Holiday Lights and Limos Sponsors! All Day & Night Limousine Service Allianz Life Ins, Co. Allianz Volunteers Asset Communications Cadillac Chauffeur Service Camarata Brass Ensemble Carey Limousines City View Limousines Coffee Mill Doerffler, Joyce and Harlan, from Transit Team Glidden Limousine Hallock Family, Family of Anita Hallock Hallock, Diane Hospice of the Twin Cities Needlework Volunteers IBEW Holiday Lights in the Park Kirk Limousine Linda Lou, Inc. St. Stephens Church Volunteers Star Limousine Services Total Luxury Limousine Service Trader Joe’s Valley Limo & Coach, Inc. Our Mission Hospice of the Twin Cities’ mission is to enhance the quality of the lives of our patients and their families by providing respectful care based on maintaining dignity, alleviating physical, psychosocial and spiritual suffering, advocating for fundamental rights and affirming the sacred value of life. Core Values Dignity...Valuing the quality of life and acknowledging the importance of honesty in all issues. Affirmation...Acknowledging meaning in each patient’s life and manifesting beauty in the transition from this life to the next. Advocacy...Promoting patient and family decision-making through education and the pursuit of compassionate care. Alleviation of Suffering...Striving to ease the physical, emotional, and spiritual pain of the patient and their family. Awards • Care Providers of Minnesota 2008 Member of the Year – Lisa Abicht-Swensen • Care Providers of Minnesota 2007 Chairperson’s Award – Lisa Abicht-Swensen • Rochester Women’s Magazine – Extraordinary Business Woman of 2008 – Pam Schaid Hospice of the Twin Cities Board and Committee Members 2009-10 Board of Directors Professional Advisory Committee Dr. Michael Belzer, Chair Dianne Bartels Mary Ann Blade Sally Howard Kim King Mary Kurvers Jeanette Taylor Jones Barry Baines, MD Dianne Bartels, RN, MA, Ph.D. Norma Brendle, LNHA Becky Brooks, RN Randy Hermann, MSW, LICSW, MPHIL, ABD Barb Hylle, RN, DON Karen Jennings, RN, LNHA Marty McCusker, MD Kathleen Ogle, MD Beverly Ryan, LCSW Hanna Smith 11 Stories from the Heart... Hospice Care Lights and Limos/Pet Therapy Accentuating the Positive Lights and Limos Brings Holiday Cheer “What are you in the mood for today, Rose*?” asks Rachel* with a smile. When Karen* became terminally ill with lung cancer with brain metastases and entered hospice care in November 2009, her daughter Nina* wanted to do something special for her. Every time Rachel, a music therapist from Hospice of the Twin Cities, visits Rose for her weekly music therapy session, she starts with the same question. “I like “Accentuate the Positive.” I’d like to hear that today,” Rose replies. Rachel raises her golden guitar to her lap and strums as her bright, warm voice fills the dining room of Rose’s home. Rose, 89, smiles as her eyebrows dance to the music. The song she selects today seems more like an affirmation than a musical preference. “All the words to that song, I live life like that,” she says. Rose suffers from congestive heart failure and requires oxygen around the clock. Despite her heart condition and severely impaired vision and hearing, she is able to live independently thanks to hospice care workers like Rachel. “My family wanted me to move to an apartment, but I am happy here,” explains Rose, who lives with her two cats. “But with them taking care of me, and the visits from Hospice, I feel like I can manage to stay.” Rose’s latest project: write a song with Rachel for her great-grandchild, called “Great Grandma Rose.” “It’s a joy helping Rose write this song and share her love of music,” says Rachel. “I know it is something she treasures that she wants to give to her family.” Adds Rose, “I can’t say enough about Rachel! She’s like an encyclopedia of music, and I love her visits.” *Names have been changed to preserve client and caregiver confidentiality. 12 Hospice Clients Served in 2009 Hospice Care 2005.................................713 2006.................................707 2007.................................691 2008.................................723 2009.................................789 Number of Visits by Discipline: Nursing............................ 17,284 Social Work....................... 3,148 HHA/HMKR..................... 12,769 Spiritual Care.................... 2,471 Music Therapy................... 2,756 Pet Therapy.......................... 534 Total ...........................38,962 “Mom was inside all the time,” explained Nina. “Our Hospice of the Twin Cities social worker knew Mom loved holiday lights and suggested that the Lights and Limos program would bring Mom some holiday cheer.” Lights and Limos offers hospice patients and their families holiday lights tours in limousines donated by local companies, with additional support from businesses and volunteers. With Nina and her granddaughter along for the ride, Karen was given a blanket handmade by volunteers to keep her warm as they toured holiday lights displays. Though Karen passed away in May, Nina looks back on the experience fondly. “Mom treasured her limo ride,” said Nina. “We look at the pictures from that night all the time.” Friends for Life “Oh, isn’t he beautiful!” coos Betty,* gazing at the African Gray parrot that Britney* has just brought to her bedside. The parrot barks, meows and sings as he bops around. Betty giggles. Through Hospice of the Twin Cities exotic pet therapy program, pet therapist Britney has visited Betty with several unique creatures, including a hedgehog and a chinchilla. On her next visit, Betty is hoping for the python. Betty’s love affair with animals goes back to her childhood when she kept company with raccoons, gophers and any other animal she could find. She even befriended a mountain lion named Tang who would follow her and purr like a house cat. Now Betty is in hospice care, confined to a hospital bed. But the animals can still visit her. “Animals were my constant companions,” says Betty. “They’d talk to me and I’d talk to them.” *Names have been changed to preserve client and caregiver confidentiality. 2009 Generous Donors Abrahams, Phyllis In Memory of John Hassler Access Financial Services, Inc. In Memory of Darrell Granger Ackerman, Michael In Memory of Joseph Brashear Ahlman, Robin Ahmann, John In Memory of John Hassler Alexandra, Cullen In Memory of Muriel Shackle All Day & Night Limousine Service Allianz Life Ins., Co. Allianz Volunteers American Lung Assoc. - Upper Midwest In Honor of Pam Goodman American Structural Metals, Inc. In Memory of Darrell Granger Ameriprise Financial Andersen, Marian In Memory of Gerald Ruona Anderson, Betty In Memory of Wesley Robertson Anderson, Hobart In Memory of Marilyn Peterson Anderson, James In Memory of Barbara Anderson Anderson, Richard In Memory of John Hassler Anderson, Valerie In Memory of Patricia McDonald Arndt, Nathan In Memory of Donald Dickey Asset Communications, Inc. In Memory of Myrtle McBride At Home Solutions, LLC In Honor of Linda Debner Augustana Home of Minneapolis In Memory of Clarence Peterson Aune, Elayne In Memory of Norma Kyhn Avery, Kenneth In Memory of Muriel Shackle Baker, Donna In Memory of Muriel Shackle Bakken, Carol In Memory of Wesley Robertson Balego, Jeanne In Memory of Wesley Robertson Barott, Gary In Memory of Darrell Granger Bartlett, John In Memory of Evonne Bartlett Bartz, Shawn Benson, Cheryl Bergseid, Marion In Memory of Margaret Hinrichs Bergstrom, Desi In Memory of Donald Bergstrom Bergstrom, Dick In Memory of Donald Bergstrom Bergstrom, Jared In Memory of Donald Bergstrom Bergstrom, Jim In Memory of Donald Bergstrom Bias, James In Memory of Gerald Ruona Bier, Douglas In Memory of Wesley Robertson Bina, Thomas In Memory of Darrell Granger Blake, Jon In Memory of Mildred Blake Boecker, Rick In Memory of Donald Bergstrom Boland, John In Memory of Gerald Ruona Boland, Patricia In Memory of Gerald Ruona Booth, Robert In Memory of Wesley Robertson Bradley, Mary In Memory of Thelma Schroeder Brashear, James In Memory of Joseph Brashear Bremer, Alice In Memory of Gerald Ruona Brieger, Jim In Memory of William Gutz Brooks, Richard In Memory of Henry Kampa Brown, Marion In Memory of Joseph Brashear Bryant, Alice In Memory of Carolyn Knutson Budzisz, Debra Burmeister, Gregory In Memory of Darrell Granger Burns, Maureen In Memory of Carolyn Knutson Buskey, Karen In Memory of Gerald Ruona Cadillac Chauffeur Service Cahill, Kevin In Memory of Wesley Robertson Callies, Reg In Memory of Thelma Schroeder Camarata Brass Ensembles Carey Limousines Carlson, Arne In Memory of Mary Blatz Carlson, Curtis In Memory of Linnea Paulson Carlson, Kenneth In Memory of Carolyn Knutson Carlson, Leroy In Memory of Muriel Shackle Carlson, Shirley Carpentier, Lennis In Memory of Marilyn Peterson Caspari, Belinda Churchill, Monica In Memory of Sharon McGlynn Cierzan, Thomas In Memory of John Hassler City View Limousines Coffee Mill Community Shares of Minnesota In Honor of Britt Hawkins, Monica Kane & Thomson Reuters Connors, Virginia In Memory of Henry Kampa Cook, Donald In Memory of Wesley Robertson Cooke, Richard In Memory of Carolyn Knutson Corcoran, Alvin In Memory of Carolyn Knutson Corder, Gary In Memory of Gerald Ruona Cox, Jeff In Memory of Wanda Derosia Coy, Joan In Memory of Mary Blatz Crever, Thomas In Memory of Darrell Granger Curtis, Mary In Memory of Carolyn Knutson Dahl, Ellen In Memory of Marilyn Dahl Darland, William In Memory of David Freeman Davich, Charles In Memory of Richard Kelly Davison, Ruth In Memory of Mary Blatz Deeming, Paul In Memory of Lue DeemIng DesRochers, Darrel In Memory of Leni Wiebe Desrosier, Bryan In Memory of Sharon McGlynn Detviler, Michael In Memory of Wesley Robertson Deyoung, Ralph In Memory of Wesley Robertson Dixon, Laureen In Memory of Richard Kelly Document Access Systems In Honor of Mayo Clinic Dodd, James In Memory of Viola Seastrand Dodge, Alta In Memory of Donald Bergstrom Dodge, Homer In Memory of Donald Bergstrom Doerffler, Joyce and Harlan, from Transit Team Dolejsi, Patricia In Memory of Richard Nymoen Donnelly, Dennis In Memory of Donald Bergstrom Donovan, Susan In Memory of James Wilford Doyle, Jean In Memory of Linnea Paulson Duchene, S. In Memory of Richard Kelly Dunbar, Carol In Memory of Wesley Robertson Duwenhoegger, Jim In Memory of Joseph Brashear Eckert, Richard In Memory of Wesley Robertson Economon, Sally In Memory of Marilyn Peterson Edwardsen, Linda In Memory of Marilyn Peterson Ehresmann, Kathryn In Memory of Eugene Koelfgen Eischens, Karla Emmel, Eleanor In Memory of Carolyn Knutson Engstrom, Richard In Memory of Wesley Robertson Epstein, Ruth Erickson, Betty In Memory of Robert Moe Evans, Lawrence In Memory of Gerald Ruona Evens, Ron In Memory of Deborah Evans Faber, Paula In Memory of Andrea McCurdy Fischbach, Robert In Memory of Joseph Brashear Folsom, Kathleen In Memory of John Nelson Forsyth, Douglas In Memory of Marilyn Peterson Foster, Larry Franson, LaVerne In Memory of Joseph Brashear Franson, Rod In Memory of Joseph Brashear Freddie Mac Foundation In Memory of Anita Hallock Friedman, Sara Gatzke, Hazell In Memory of Mildred Blake Gebeck Jr, Lawrence In Memory of Muriel Shackle Geiwitz, Alan In Memory of Mary Blatz Gersdorf, Patricia In Memory of Wesley Robertson Giles, Michele In Memory of Walter Nelson Gilyard, Burl In Memory of Richard Kelly Gingras, Frances In Memory of Marilyn Peterson Giovannetti, Richard In Memory of Henry Kampa Gleason, William In Memory of Mary Blatz Glidden Limousine Goetz, Mary In Memory of Joseph Brashear Goldman Cherwitz, Linda Graham, Virginia In Memory of Gerald Ruona Granger & Granger, LLP In Memory of Darrell Granger Granger, Marlene In Memory of Darrell Granger Graunke, Michele Greiner, Wolfgang In Memory of Henry Kampa Grier, John In Memory of Gerald Ruona Griffin, Carson In Memory of Wesley Robertson Griffiths, Darleene In Memory of Carolyn Knutson Gudim, Marlys In Memory of Joseph Brashear Hacker, Barbara Haedtke, Annette In Memory of Theresa Tracy Hageness, Stanley In Memory of Joseph Brashear Hagstrom, Jane Hahn, Betty Jean Hallock, Diane In Memory of Anita Hallock Hallock Family In Memory of Anita Hallock Hallock, Joan Hamilton, Maralee In Memory of Ronald Hamilton Hanley, Kathleen In Memory of Mary Blatz Hansen, Mark In Memory of Wesley Robertson Hanson, Richard A. In Memory of Darrell Granger Hanzlik, Robert In Memory of Muriel Shackle Harms III, Fred In Memory of Wesley Robertson Harrington, J.B. In Memory of Carolyn Knutson Harrington, Kevin In Memory of Henry Kampa Hartung, Robert In Memory of Gerald Ruona Hasledalen, Greg In Memory of Wesley Robertson Hassler, Wanda In Memory of John Hassler Haugen, Jeff In Memory of Joseph Brashear Hauth, Ronald In Memory of Richard Kelly Hebert, Ronald In Memory of Wesley Robertson Held, Leo In Memory of Eugene Koelfgen Henneberger, John In Memory of Wesley Robertson Herber, Peter In Memory of Eugene Koelfgen Herbert, Dorothy In Memory of Eugene Koelfgen Herington, Ronald In Memory of Gerald Ruona Hey, James In Memory of Mary Reisdorph Hilgendorf, Greg In Memory of Donald Dickey Hilgendorf, Helen In Memory of Donald Dickey Hilgendorf, Jim In Memory of Donald Dickey Hoeger, Gordon In Memory of Keith Wentzel Hoiland, Richard In Memory of Darrell Granger Holck, Sherol Holmgren, Jr., Arthur In Memory of Marilyn Peterson Hopson, Norma In Memory of Vernon Hopson Horton, Delores In Memory of Muriel Shackle Hospice of the Twin Cities Needlework Volunteers Hoyny, Jr., John In Memory of Wesley Robertson Hughes, Ken In Memory of Mary Reisdorph Hugo Lions Club Inc. In Memory of Darrell Granger Hulberg, Dorothy In Memory of Joseph Brashear Hulberg, Edgar In Memory of Joseph Brashear IBEW Holiday Lights in the Park Imperial Tool Inc. In Memory of Darrell Granger Jelen, Daniel In Memory of Linnea Paulson Johnson, Brian In Memory of Henry Kampa Johnson, Edith In Memory of Carolyn Knutson Johnson, Geraldine In Memory of Mary Blatz Johnson, Jim In Memory of Henry Kampa Johnson, Karen In Memory of Carolyn Knutson Johnsrud, Thomas In Memory of Patricia Priem Johnston, Marian In Memory of Maurice Johnston Johnston, Peggy In Memory of Margaret Hinrichs Jordan, Bernard In Memory of Eugene Koelfgen Jorgensen, Randy In Memory of Richard Kelly Joyce, Mary In Memory of Richard Kelly Judd, Nancy Kaley, Charles In Memory of Lester FittIng & Dale Rishmiller Kane, Monica Kayzar, Brenda Kellett, Carol In Memory of Thelma Schroeder Kelly, Magdalen In Memory of Richard Kelly Kenny, Thomas In Memory of Wesley Robertson Kersteter, Margaret Kirk Limousine Klika, W. In Memory of Darrell Granger Klotz, Pete In Memory of Margaret Larson and Cora Klotz Knoblauch, Beverly In Memory of David Knoblauch Knutson, James In Memory of Carolyn Knutson Knutson, Terry In Memory of Donald Bergstrom Koch, Sandra In Memory of Darrell Granger Kolve, Janet In Memory of Carolyn Knutson Koop, Dorothy In Memory of Sharon Brown Kroll, Mike In Memory of Donald Bergstrom Kroll, Ryan In Memory of Donald Bergstrom Krueger, Elaine R. In Memory of Darrell Granger Krumm, Beverly In Memory of Darrell Granger Kumma, Joyce Kunz, Jack In Memory of John Hassler Kunz, Jr., John In Memory of John Hassler L'Allier, Charlene In Memory of Darrell Granger Lambert, Alan In Memory of Wesley Robertson Larson, Christine In Memory of Muriel Shackle Laseter, Bonnie In Memory of Donald Bergstrom Lee, Ruth In Memory of Carolyn Knutson Lee, Vicci Ann In Memory of Wesley Robertson Legvold, Robert In Memory of Sharon McGlynn Lemay, Bruce In Memory of Darrell Granger Lewis, Bonita In Memory of Clarence Peterson Linda Lou, Inc. Lippitt, Dennis In Memory of Donald Bergstrom Lomas, Bernadette 13 2009 Generous Donors Thank You! 14 Lund, Sarah In Memory of Darrell Granger Lundeen, Kenneth In Memory of Henry Kampa Lusk, Jennifer In Memory of Bernyce Demko Lynch, Virginia In Memory of Darrell Granger Malafa, Donald In Memory of Muriel Shackle Maland, Donald In Memory of Carolyn Knutson Malbari, Cyrus In Memory of Donald Bergstrom Manzavrakos, Jack In Memory of Patricia McDonald Marchese, Michael In Memory of Joseph Brashear Marcil, William In Memory of Pat Madison Marier, James In Memory of Darrell Granger Marier, Steven In Memory of Darrell Granger Marier, T.J. In Memory of Darrell Granger Marier, Vince In Memory of Darrell Granger McCahey, Mark In Memory of Darrell Granger McCleary, William In Memory of Linnea Paulson McCormick, Thomas In Memory of Gerald Ruona McCusker, Martha In Memory of Sharon Brown McGinnis, Betty In Memory of Clarence Peterson McGoldrick, Francis In Memory of Carolyn Knutson McKusick, Lori-Jo In Memory of Darrell Granger McVay, Julie In Memory of Mary Blatz Medtronic, Inc. In Memory of Linnea Paulson Meller, Doris In Memory of Thelma Schroeder Melloh, Christina In Memory of Mary Blatz Menick, A. Carolyn Mercury, Inc. dba Right At Home In Honor of Linda Debner Merritt, Carmen Mickelburg, Sharon In Memory of Edith Sword Mikkola, Wayne In Memory of Wesley Robertson Miller, Kathleen In Memory of Peter Book Miller, Lloyd In Memory of Darrell Granger Misica, Mary In Memory of Joseph Brashear Missling, Darwin In Memory of Henry Kampa Moe, Richard In Memory of Robert Moe Mohring, Paul In Memory of Wesley Robertson Monahan, Thomas Montigne, Marsha In Memory of Thelma Schroeder Morrisette, Richard In Memory of Gerald Ruona Morton, Evangeline In Memory of Clarence Peterson Murnyak, Dennis In Memory of Meredith Murnyak N. St. Paul-Maplewood-Oakdale Principal's Assoc. In Memory of Joseph Brashear Nadeau, Leon In Memory of Darrell Granger Nelson, Jean In Memory of Henry Kampa Nelson, Mary In Memory of Wesley Robertson Network for Good In Memory of Elaine Olson & Josehine Nunberg Nieder, Manfred In Memory of Henry Kampa Nistler, Syl In Memory of Darrell Granger Nitti, Michael In Memory of Mary Blatz Nitz, Barbara In Memory of Henry Kampa Nolan, Keith In Memory of Darrell Granger Nordgren, Paul In Memory of John Hassler Nunberg, Francis Ocel, Jill In Memory of Sharon Brown Olerud, Jane In Memory of Richard Kelly Olson, Donald In Memory of John Hassler Olson, Keith In Memory of Wesley Robertson Olson, Lorraine In Memory of Clarence Peterson Olson, Mavis In Memory of Wilbur Swedlund Organizational Concepts International In Memory of Marilyn Peterson Osier, Dwaine In Memory of Eugene Koelfgen Paulson, Larry In Memory of Linnea Paulson Pearson, Dale In Memory of Wesley Robertson Peden Jr., Merle In Memory of John Hassler Pellizzer, Timothy In Memory of Zillah Kuno Peloquin, Lynn In Memory of Darrell Granger Pesek, Deanna In Memory of John Hassler Petersen, Robert In Memory of Mary Blatz Peterson, Adaire In Memory of Marilyn Peterson Peterson, Elvie In Memory of John Cranmer Peterson, Harlan In Memory of Henry Kampa Peterson, Ralph In Memory of Carolyn Knutson Peterson, Viola In Memory of Clarence Peterson Pobuda, Lawrence In Memory of Zillah Kuno Ponath, Diane In Memory of Darrell Granger Pouliot, Beatrice Prestrud, Mary Clare In Memory of Gerald Ruona Princi Proell, Beverly In Memory of Gerald Ruona Rabenold, Sandy In Memory of Stanley Olander Rademacher, Lois In Memory of Patricia McDonald Rainey, Betty In Memory of Henry Kampa Ramacier, James In Memory of Darrell Granger Ratcliffe, D. In Memory of Gerald Ruona Rauner, Jennifer Reisdorph, Thomas In Memory of Mary Reisdorph Remark, Steven In Memory of Sharon McGlynn Renslow, Richard In Memory of Darrell Granger Richardson, Patty Riggs, Sherry Rivard, Jill In Memory of Muriel Shackle Roberts, Richard In Memory of Patricia McDonald Robertson, Sylvina In Memory of Wesley Robertson Rockwell Collins In Memory of Mary Reisdorph Rode, Philip In Memory of Darrell Granger Rogers, Martha In Memory of Carolyn Knutson Rohwer, Joy Rosene, Ralph In Memory of Wilbur Swedlund Rossman, Irene Rowland, Tom In Memory of Joseph Brashear Ruona, Lew In Memory of Gerald Ruona Ruona, Phoebe In Memory of Gerald Ruona Ruona, Tim In Memory of Gerald Ruona Rupert, Jeannette In Memory of Marilyn Peterson Russell, Dorothy Ryan, Christine In Memory of Donald Bergstrom Sacred Ground, Center of Spirituality In Honor of David Melby Samsa, Bill In Memory of Thelma Schroeder Sandstrom, Kermit In Memory of John Hassler Sandvik, Dennis In Memory of Robert Moe Schafhauser, Dave In Memory of John Hassler Schaitberger, Mike In Memory of Donald Bergstrom Scherer, Roger In Memory of Wesley Robertson Schmalzbauer, James In Memory of Wesley Robertson Schmidt, Rick Schofield, Scott In Memory of Donald Bergstrom Schreiber, Carol In Memory of Mary Blatz Schwab, Lisa In Memory of Wesley Robertson Scott, Diane In Memory of Gerald Ruona Seeker, Margaret In Memory of Richard Kelly Sell, John Shackle, Burt In Memory of Muriel Shackle Shea, Michael In Memory of Darrell Granger Shea, Robert In Memory of Thelma Schroeder Shepard, Matthew In Memory of Raymond Winterbottom Shermak, William In Memory of Eugene Koelfgen Sherseth, LaWanda In Memory of Andrea McCurdy Siegel, Leslie Silver, Daniel In Memory of Zillah Kuno Simonson, Clayton In Memory of Joseph Brashear Sipe, Larry In Memory of Wesley Robertson Sireno, Joseph In Memory of John Hassler Sisson, Dolores In Memory of Joseph Brashear Skoog, Vivian In Memory of Linnea Paulson Sleavin, Tom In Memory of Wilbur Swedlund Smedstad, Robert In Memory of Carolyn Knutson Smyth, Iris In Memory of Iris Benson Sorensen, Louise In Memory of Zillah Kuno Springer, Gary In Memory of Raymond Winterbottom Sroka, Stella In Memory of Wesley Robertson St. Stephens Church Volunteers Stahowiak, Barbara Stansfield, Terry In Memory of Wesley Robertson Star Limousine Services Stenzel, Laurie Strandlund, Marvin In Memory of Wesley Robertson Striegel, Stacy Strobel, Denise Sundly, Richard In Memory of Wesley Robertson Sutton, Debra In Memory of David Freeman Swain, Tom In Memory of Mary Blatz Swanson, Bill In Memory of Patricia McDonald Swenson, Leslie Swerdlin, George In Memory of Raymond Winterbottom Tersteeg, Sheila In Memory of Joseph Brashear Thibault, George In Memory of John Hassler Thomas, James In Memory of Donald Bergstrom Thomsen, Thomas In Memory of Gerald Ruona Tollefsbol, James In Memory of Darrell Granger Tompkins Cty. Personnel Dept. In Memory of VirgInia White Total Luxury Limousine Service Trader Joe's Truax, Patti In Memory of Carolyn Knutson Trudeau, Edward In Memory of Darrell Granger Trudeau, Ronald In Memory of Darrell Granger Trump, John In Memory of Gerald Ruona Turchicks Arts & Crafts Inc. Turkington, Leslie In Memory of Marcella Kratzke & Miriam Frost Tuthill McNamer, Sally In Memory of Joseph Brashear United Way Vail, Richard In Memory of Darrell Granger Valley Limo & Coach, Inc. Van Duyn, Harland In Memory of Joseph Brashear Varloe Olsgaard, May In Memory of Anna Varloe Viera, Danielle Vignalo, Joseph In Memory of Darrell Granger Vilgos, Anthony In Memory of Darrell Granger Visitation Council of Catholic Women In Memory of Joseph Brashear Waddell, William In Memory of Darrell Granger Wagner, William In Memory of Thelma Schroeder Wahman, Glenn In Memory of Darrell Granger Walrod, Robert In Memory of Wesley Robertson Wambach, Nick In Memory of Donald Bergstrom Warmuth, Bruce In Memory of Wesley Robertson Webb, Mary In Memory of Mary Blatz Weber, Charles In Memory of Linnea Paulson Weber, James In Memory of Linnea Paulson Weber, Kathleen In Memory of Grace O'Keefe Weber, Richard In Memory of Linnea Paulson Weber, Robert In Memory of Linnea Paulson Wedge, Cleo In Memory of Eugene Koelfgen Weiss, Meta In Memory of Henry Kampa Weitgenant, James In Memory of Mildred Blake Wells Fargo Community Support Campaign In Honor of Robert Wheaton Wells Fargo Investments, LLC In Memory of Mary Blatz Wendt, Alfred Wentzel, MaryEllen In Memory of Keith Wentzel Wertish, Vallalee In Memory of Gerald Ruona West, Annabel In Memory of James Keller Westermeyer, Michael In Memory of Richard Kelly White, Marie In Memory of Ann Lee Whittaker, Richard In Memory of Wesley Robertson Wigdahl, Lowell In Memory of Carolyn Knutson Wiitanen, Richard In Memory of Ailie Kiheri Wijewardane, Norah Wilford, Lawrence In Memory of James Wilford Will, Patricia In Memory of Carolyn Knutson Williams, Katherine Wilson, Bessie In Memory of Muriel Shackle Winger, Lisle In Memory of Mary Blatz Wolfe, Betty In Memory of LaVerne Wolfe Wollak, Dana In Memory of Joseph Brashear Wolpers, Wendy In Memory of Henry Kampa Woodford, Ione In Memory of Wesley Robertson Woods, Harriette In Memory of John Cranmer Wortman, Richard In Memory of Gerald Ruona Wurdeman, Thomas In Memory of Carolyn Knutson Young, Duane In Memory of Darrell Granger Young, Paul In Memory of Eugene Koelfgen Zurbay, Dennis In Memory of Marilyn Peterson Zwagerman, Sarah Thank you to our individual and corporate donors and to our very special volunteers that help to make this work possible! Please accept our apologies if we inadvertently missed listing anyone, or incorrectly spelled your name. Please let us know, by calling Laura Palmer at 612-617-4667. 2009 Financial Summary MVNA & Affiliate (Hospice of the Twin Cities) 12/31/09 Revenue Sources Third Party Payors 72.85% 17,787,849 Public Contracts and Grants 16.97% 4,143,376 Client Fees 2.82% 689,517 United Way 3.11% 760,568 In-Kind Donations 1.22% 296,938 Private Contributions and Grants 0.68% 165,679 Investment and Other Income 2.35% 573,536 100.00% 24,417,464 HOTC MVNA 8,731,830 0 0 0 0 23,020 345,994 9,100,845 9,056,019 4,143,376 689,517 760,568 296,938 142,659 227,542 15,316,619 Expense Allocation Children & Family Health 16.05% 3,919,036 Ill and Disabled 19.72% 4,815,223 Terminally Ill 31.53% 7,699,002 PCA 7.34% 1,792,546 Interpreter 1.92% 469,236 Corporate Flu Shots and Other Clinics 13.78% 3,365,730 Club 100 and Club 101* 1.77% 431,952 Fundraising, Marketing and Public Relations 0.79% 192,581 Future Program Development 7.09% 1,732,158 100.00% 24,417,464 HOTC MVNA 0 0 7,699,002 0 0 0 0 0 1,401,843 9,100,845 3,919,036 4,815,223 0 1,792,546 469,236 3,365,730 431,952 192,581 330,315 15,316,619 * Includes $296,838 of in-kind donations redistributed 15 3433 Broadway St. NE, Suite 300 Minneapolis, MN 55413 Upcoming Events 2010-2011 Non-Profit Organization U.S. Postage paid Minneapolis, MN Permit No. 30832 Donate at www.mvna.org and www.hospiceofthetwincities.com 2010-11 Influenza Immunization Clinics: MVNA will be offering flu and pneumonia vaccinations at many locations throughout the metro area and greater Minnesota. Clinics are staffed by MVNA Registered Nurses. All proceeds go directly to support the home nurse visits to the ill and disabled adults and elderly in our community, as well as mothers and children in need. Your annual seasonal flu immunization helps protect you and your family from the flu, and it does something good for the community! We want you to feel good about choosing MVNA as your flu shot provider. Check out the hopeful faces of our Minnesota families by visiting our website at www.MVNAFluShot.org and click on our short 2-minute film, “Every Flu Shot Matters!” 2010 Adopt-A-Family: Corporations or individuals may sign up to support holiday giving for an MVNA client in-need. Please contact Michelle Lichtig for more information at 612-617-4600. Hospice of the Twin Citites 10405 - 6th Avenue N, Suite 250 Plymouth, MN 55441 763-531-2424 or 1-800-364-2478 www.hospiceofthetwincities.com 2011 Fundraising Breakfast Event: Save the date! Tuesday, June 7, 2011, at Nicollet Island Pavilion, Minneapolis. Coffee with the C.E.O. social hour begins at 6:30 a.m., breakfast fundraising event begins at 7:30 a.m. RSVP is required. Contact us by e-mail at [email protected]. Contact Us: MVNA 3433 Broadway St. NE, Suite 300 Minneapolis, MN 55413 612-617-4600 www.mvna.org ©2010