the financial health of chicago`s human service agencies
Transcription
the financial health of chicago`s human service agencies
N E WS LET TE R — FA LL 2 0 0 9 T H E M E : F I N A N C I A L H E A LT H V O L U M E 11, N U M B E R 1 THE FINANCIAL HEALTH OF CHICAGO’S HUMAN SERVICE AGENCIES By Al Kamienski and Tim O’Brien Dear Alumni and Friends, INTRODUCTION METHODS We are delighted to present in this issue some of the research findings from a recently completed study on the health of human service organizations. The timing of the release of these results is perfect, as we are just now starting to recover from the worst recession since the Great Depression. Human service organizations in Chicago were hit very hard financially, due to the uncertainty of state funding and the increase in demand for services. The research showed that those organizations that consistently put aside unrestricted funds each year—profits—are the healthiest financially. Many “business” people who have made the transition from the for-profit to nonprofit sector experience culture shock. This unique sector provides challenges, including the reality that many employees, from leadership to the program side, often give minimal attention to the “business” side of the organization. Moving from structured environments where success is defined by clear standards (e.g. stock prices), it is startling that no standard tools exist to help nonprofits evaluate sustainable financial health. The study examined a total of 300 small (revenues <$500,001), medium ($500,001– $5,000,000) and large (>$5,000,000) organizations in the Chicago area. Data sources included Form 990s for the years 2001–2005, combined with survey data collected in 2009. Regression models, graphical, and qualitative methods were used as analytical tools. This research project was funded by a grant from the Chicago Community Trust and the Houlsby Foundation. This is our first sponsored research project in the School of Business and Nonprofit Management. Notice that the research combines an academic approach with practical implications. We aim to study the appropriate practical questions on the minds of managers and leaders. We look forward to building our capacity for cutting-edge research into the future and sharing research results with the business and nonprofit management community. The regression analysis, which focused on the variables within financial operations that corTo promote exploration of such a set of stan- related with positive CHURNA©, indicated dards for nonprofits, The Chicago Community that size matters in the focus of operations: Trust and The Houlsby Foundation funded a study of Chicago’s human service agencies. For smaller nonprofits, cash management is a The study was supported by The Axelson sufficient focus. Medium nonprofits need also Center for Nonprofit Management at North add debt management. Large nonprofits must Park University. Jimmie Alford, founder of expand activities that advance programming The Alford Group, was a key member of the productivity by leveraging economies of scale. research advisory board. Reviewing all three dimensions of our definiThe study hypothesized that financial health tion of financial health, the survey indicated: was comprised of three dimensions: financial operations, governance structure, and 1.Operations: Most organizations do shortfinancial literacy. Related to operations, our and long-range planning, but fewer use data research led us to a make a critical assumption: to track progress toward goals. Two-thirds all organizations desire to achieve profitability. of organizations reported managing with While the magnitude of profitability varies, it financial ratios. Most organizations had was assumed that profitable operations were between 0-3 months worth of cash reserves. essential to organizational health. We defined Only 30% of the organizations surveyed that profit measure as CHURNA©, a positive budget for positive CHURNA.© change in unrestricted net assets. Continue on Page 2 Sincerely, Key Ratios Wesley E. Lindahl Dean, School of Business and Nonprofit Management Continued on page 2 RESULTS & IMPLICATIONS Small Medium Large Working Capital Working Capital Debt Ratio Working Capital Debt Ratio Cash Reserves Program Expense Ratio Low Significant Amount of Debt Modest 1 SBNM FACULTY & STAFF STAFF Continued from Page 1 Crendalyn McMath 2.Governance: Most organizations use collaborative planning methods and the board is actively engaged in planning process. Meta Anderson Associate Professor of Marketing [email protected] Tim O’Brien Chiku Jallah Assistant Professor of Nonprofit Finance [email protected] 3.Financial Literacy: Survey participants reported high levels of expertise within their boards and on their executive and operational teams. Lee Sundholm IMPLICATIONS Wesley Lindahl Professor of Economics [email protected] Chris Nicholson AXELSON CENTER FOR NONPROFIT MANAGEMENT Office Assistant [email protected] Operations Coordinator [email protected] Dean and Nils Axelson Professor of Nonprofit Management [email protected] Director of Graduate Admission [email protected] Christa Beall Diefenbach Melissa Patterson Assistant Director [email protected] Ken Schaefle Director and Professor of Nonprofit Management [email protected] Operations Assistant [email protected] Individual and Organizational Recruitment [email protected] FULL-TIME FACULTY John Bonie Associate Professor of Operations and Finance [email protected] Gianfranco Farruggia Associate Professor of Nonprofit Management [email protected] Ann Hicks Associate Professor of Accounting [email protected] Robert Hirsch Professor of Management [email protected] Alvin Kamienski Associate Professor of Finance and Economics [email protected] Catherine Marsh Associate Professor of Management [email protected] Our research suggests that in order to achieve financial health, nonprofits need to concentrate on budgeting for CHURNA,© expanding collaborative governance structures, and proliferating financial literacy. A useful tool in tracking progress across all facets can be accomplished via the use of a dashboard—a customizable, holistic data-driven, graphical indicator of targeted key performance measures, progress to date, and next steps in moving towards financial sustainability. Pier Rogers Tracey Starkovich SBNM INTERNSHIPS Program Manager [email protected] Fall 2009 NEWSLETTER CONTRIBUTORS Coffee Ambassadors, Chicago Alvin Kamienski Kyle Baril Alissa Czasonis Chicago Council on Global Affairs, Chicago Associate Professor of Finance and Economics North Park University Steven Hosch Timothy O’Brien Citibank Global Markets, Chicago Associate Professor of Nonprofit Finance North Park University Kurt Peterson Coffee Ambassadors, Chicago Bishara Kuttab Elizabeth McClintock Jumpstart, Chicago Editor and Director of Outreach Programs North Park University Natnael Mehari Lee Sundholm St. Louis Graphics, Schaumburg, Ill. Professor of Economics North Park University Wesley Lindahl Dean and Nils Axelson Professor of Nonprofit Management North Park University Covenant Trust Company, Skokie, Ill. Angela Michel Juan Tello NORBIC Community Development Corporation, Chicago Candy Wong Family Focus, Chicago 2 SBNM NEWS/EVENTS Visit South Africa With the SBNM! friends had the opportunity for fellow- a variety of courses including accounting, ship, networking, and learning at the business law, and international business. first SBNM alumni event of the 2009–10 Michael was also passionate about integratacademic year. Our guest speaker was ing faith and business in all of his classes, Cape Town, South Africa, is the destina- Karen Murphy, controller of the Chicago and routinely led a weekly Bible study on tion for the 2010 SBNM International Bears Football Club. Karen’s presentation campus. We wish Michael the best in his Experience. Join SBNM faculty, staff, provided a fascinating glimpse into the future endeavors. alumni, and current students over spring business of professional football, including break for an unforgettable 14-day trip to player contracts, union agreements, ticket/ Africa’s leading economy—March 1–14, concession revenues, and the Bears inter2010. The trip includes meetings with action with the National Football League. educational, corporate and nonprofit or- Karen played a vital role in the renovaganizations, as well as cultural activities. tion of the new Soldier Field, including You may take the trip for credit (SBNM the structuring of project financing, 5570), or simply for pleasure, and spouses monitoring of construction budgets, and are welcome to join. Additional high- examining contract compliance. Karen lights include: is responsible for financial reporting, tax compliance, risk management, budget • Accommodations at the boutique development, and treasury management Protea Fire and Ice Hotel, ranked for the entire organization. by TripAdvisor.com as one of the top hotels in Cape Town • A tour and volunteer experience Economics Panel Alumni Event in a Cape Town township • A full-day African safari— your Join us on Saturday, February 6, 2010, Michael Avramovich opportunity to see Africa’s Big Five at Via Veneto Ristorante on North Lin• A dinner and briefing hosted coln Avenue in Chicago for our annual SBNM Breakfast Series by the South African ConsulEconomics Panel. The event includes ate prior to departure dinner and brief presentations from four The School of Business and Nonprofit SBNM professors on the state of the Management sponsored its inaugural The price is $2,995 per person, which is economy, including predictions for the Breakfast Series event on October 13 at the an outstanding value given the destina- DOW and Philanthropic Giving Index in University Club of Chicago. North Park tion and itinerary. For more information, the year to come. For more information trustee and former senior vice president including an application, visit the SBNM or to RSVP, please contact Meta Ander- of the Chicago Tribune Owen Youngman graduate website or contact Chris Nich- son at [email protected] or joined respected journalists Charles Madiolson at (773) 244-5518 or cnicholson@ (773) 244-6270. gan and John P. McCormick to discuss the northpark.edu. Space is limited. future of the newspaper industry. SBNM Alumni Event Featured the Controller of the Chicago Bears On Friday, August 21, 2009, SBNM alumni, graduate students, faculty, and Professor Avramovich Announces Retirement Professor Michael Avramovich announced his retirement from SBNM effective August 2009. Michael was a tenured professor at North Park University and taught The Breakfast Series is designed to bring together the University’s faculty, staff, and students to network and hear from industry leaders. The next event will focus on the Chicago real-estate market and will be held April 14 at the same location. 3 THE SBNM’S STUDY VISIT TO SWEDEN By Lee Sundholm We left Chicago on Friday, August 7, and arrived in Stockholm just before noon the next day. The city’s history dates back to the mid-13th century. With a current population of more than one million in the urban area, it is Sweden’s largest city. The weather was warm (in the mid-80s), and our trekking took us to Gamla Stan (the old city) for the changing of the guard at the Royal Palace. The Cathedral of Stockholm—consecrated in the early 14th century, and the site of all royal weddings and coronations—was next, followed by a short walk to the Nobel Museum. A pleasant boat trip brought us to the Vasa Museum to see the great Swedish warship salvaged virtually intact from its 17th-century resting place in the waters of the Baltic. At the beginning of the week, we attended the Royal Institute of Technology for a special seminar with Professor Claes Gustaffson on business ethics from a Scandinavian perspective. After lunch, we traveled to Ericsson for a presentation by marketing director Ove Anebygd on strategic marketing. The next day a high speed X2000 train took us south to the Jönköping International Business School (JIBS). We were graciously hosted by international office director Chantal Cote. Dean Niclas Adler and professor Goran Henriks discussed the school’s leading fields of entrepreneurship and healthcare management, followed by presentations on municipal and developmental entrepreneurship. Our learning experience Then we were off on a scenic ride west to Gothenburg, a seaport and the second largest city in Sweden. We visited Volvo, which has a long history of innovation, engineering, and safety as strategic advantages. As we headed back to Chicago, everyone agreed that it was an educational, informative, and fun time spent in a lovely country. Roger and Elaine Detweiler said they then took us to Coompanion, a distinctive nonprofit entrepreneurship company. “thoroughly enjoyed the trip—the mix of educational and cultural opportunities, the wonderful and friendly people, and a Next we visited Husqvarna, a 300-year-old firsthand look at the entrepreneurial and international producer of machinery and economic development programs.” Dean equipment, and the Swedish Emigrant Santopoalo enjoyed “studying Sweden’s Museum in Växjö with Carl Werner Pet- approach to education and business structersson, who has close ties to North Park tures, the absence of tension and sense of and Chicago. tolerance in the society, and the opportunity to learn and to compare cultures.” Our next stop was the Glass District Vilma Matos and Debra McWherter found (Glasriket) in the forests of Småland, where the experience to be “a priceless educational fences keep the moose and elk off the tool—to revel in the magnificent history, highways. Here world famous companies culture, and traditions” of Sweden. Orrefors and Kosta Boda manufacture exquisite glassware. 4 CONGRATULATIONS TO SBNM SPRING 2009 GRADUATES SBNM UNDERGRADUATES Kevin Andrew Adams, Bachelor of Science in Business and Economics, cum laude Daniel Andrew Alvarado, Bachelor of Arts in Advertising Jake Carl Anderson, Bachelor of Science in Business and Economics, magna cum laude Sarah Michelle Anderson, Bachelor of Science in Business and Economics, cum laude Philip J. Carlson, Bachelor of Arts in Business and Economics Riley Eugene Carlson, Bachelor of Science in Business and Economics Maria Rose Cathcart, Bachelor of Science in Business and Economics Joseph Mark Chybowski, Bachelor of Science in Business and Economics, cum laude Riley Jenkins Clark, Bachelor of Science in Business and Economics, summa cum laude Diana G. Cueva, Bachelor of Science in Business and Economics, cum laude Coleen Ann DeSmidt, Bachelor of Science in Business and Economics Sarah Elizabeth Dornfeld, Bachelor of Science in Business and Economics, cum laude David Douglas Dotson, Bachelor of Arts in Business and Economics Lindsay Louise Dudich, Bachelor of Science in Business and Economics, summa cum laude Thor Sanones Edvardsen, Bachelor of Science in Business and Economics Peter-Johann Eriksson, Bachelor of Arts in Business and Economics Marta A. Escobar, Bachelor of Arts in Business and Economics, magna cum laude Elisabeth Anderson Fondell, Bachelor of Science in Business and Economics, magna cum laude Nicole Ann Fondell, Bachelor of Arts in Business and Economics, magna cum laude Emily Christina Germann, Bachelor of Arts in Business and Economics Anish Gheewala, Bachelor of Science in Business and Economics Laura Anne Hebden, Bachelor of Arts in Advertising Eliza Ionescu, Bachelor of Arts in Advertising Saleha Jabeen, Bachelor of Arts in Business and Economics, magna cum laude Timothy William Jay, Bachelor of Science in Business and Economics Nick R. Johansson, Bachelor of Science in Business and Economics, summa cum laude Frederick Malcolm Johnson, Bachelor of Science in Business and Economics Steven Michael Karceski, Bachelor of Science in Business and Economics, magna cum laude Bum Ki Kim, Bachelor of Science in Business and Economics Injae Kim, Bachelor of Arts in Business and Economics Katarzyna Kruczek, Bachelor of Science in Business and Economics, magna cum laude Kirils Kuznecovs, Bachelor of Science in Business and Economics, cum laude Stephen David Lacorazza, Bachelor of Science in Business and Economics Brett Edward Lampe, Bachelor of Science in Business and Economics John Matthew Lauer, Bachelor of Science in Business and Economics Jessica Lynn Leichty, Bachelor of Science in Business and Economics Hoda Mostafa, Bachelor of Arts in Business and Economics Jacob Ryan Mueller, Bachelor of Science in Business and Economics Thomas James Neckopulos, Bachelor of Arts in Advertising Blagovest Hristov Nenov, Bachelor of Science in Business and Economics, cum laude Patricia A. Newsom, Bachelor of Arts in Business and Economics Yushaa A. Omar, Bachelor of Arts in Business and Economics Renu D. Patel, Bachelor of Science in Business and Economics O’Neal A. Patrick, Bachelor of Science in Business and Economics, magna cum laude Kenneth R. Peoples, Bachelor of Arts in Business and Economics Karen Rosieanne Roberts, Bachelor of Science in Business and Economics Petr Michael Sigov, Bachelor of Science in Business and Economics Matthew Justin Solie, Bachelor of Science in Business and Economics Eric Jon Staswick, Bachelor of Arts in Business and Economics Melissa Ann Strozyk, Bachelor of Science in Business and Economics Sarah Kambili Thontwa, Bachelor of Science in Business and Economics Torsten A. Wildermuth, Bachelor of Arts in Business and Economics SBNM GRADUATES Dana S. D. Allan, Master of Business Administration, with distinction Thomas William Jude Altman, Master of Business Administration, with distinction Claudia Liliana Alvarez Suarez, Master of Business Administration Jessica Anzaldua, Master of Nonprofit Administration Judy Min Jeong Baek, Master of Nonprofit Administration, with distinction Giovanna Paola Barbosa, Master of Management Nisha Bastola, Master of Business Administration Jennifer Lynn Boza, Master of Management in Nonprofit Administration Angela Brooks, Master of Business Administration Harold D. Burkhart Jr., Master of Business Administration, with distinction Dallas B. Burright, Master of Business Administration Paola Andrea Carreras, Master of Management Lee Allen Carter, Master of Nonprofit Administration, with distinction Mai Lon Chiu, Master of Business Administration Vasvija Colpa, Master of Business Administration Deisi Coronado, Master of Business Administration Deborah J. Crofoot, Master of Business Administration, with distinction Bradley Charles Feldman, Master of Business Administration, with distinction Jennifer L. Fetero, Master of Business Administration, with distinction Ogunwale Tolulope Folaju, Master of Business Administration Brendan Patrick Foster, Master of Nonprofit Administration, with distinction Susanne Francis-Thornton, Master of Business Administration, with distinction Caleb L. Gardner, Master of Business Administration, with distinction Ivaylo Angelov Garkov, Master of Business Administration, with distinction Bobbi Jo Geiger, Master of Nonprofit Administration, with distinction Leonardo Demetrius Gilbert, Master of Nonprofit Administration Alberto Rafer Gonzales, Master of Business Administration, with distinction Agnieszka Anna Gucwa-Lukoszczyk, Master of Business Administration Toqeer Gul, Master of Business Administration Akif Hasan, Master of Business Administration Joshua Vance Havens, Master of Business Administration Michael Hegel, Master of Business Administration, with distinction Jeffrey Joseph Isola, Master of Business Administration Reneé Elizabeth Jackson, Master of Business Administration Kara Lynn Jakaitis, Master of Business Administration Anna Jarosz, Master of Business Administration, with distinction Hyun Joung Jeon, Master of Business Administration Sheri Hendrickson Johnson, Master of Management, with distinction Sarah Eisner Kirch, Master of Nonprofit Administration, with distinction Jodi M. Kurtze, Master of Nonprofit Administration, with distinction Shahid Mehmood, Master of Business Administration, with distinction James Robert Meyer, Master of Business Administration Kalliopi Maria Mihailidis , Master of Nonprofit Administration Sau Myaw, Master of Business Administration Minh Huu Nguyen, Master of Business Administration, with distinction Andrew Sutton O’Donnell, Master of Business Administration, with distinction Tanya M. Pashkuleva, Master of Business Administration Shanil Mathew Peters, Master of Business Administration, with distinction Rene Ruedas, Master of Business Administration Daniel R. Stegbauer, Master of Business Administration, with distinction Richard L. Thompson Jr., Master of Management, with distinction Neil Gregory Weber, Master of Business Administration, with distinction Emily Marie Zimmerman, Master of Business Administration 5 AXELSON CENTER CALENDAR OF EVENTS Fall Workshops CREATIVE PLANNING FOR GROWTH ON A TIGHT BUDGET November 19, 2009 from 9 a.m. to 12 p.m. Rob Acton, J.D., Executive Director, Cabrini Green Legal Aid; and Laura Zumdahl, Associate Executive Director, Cabrini Green Legal Aid The most successful nonprofit leaders— whether board members, executives, or staff—relentlessly pursue agency growth. These leaders believe deeply in the work they engage in and aspire to serve more people, in more impactful ways. Yet, growth-oriented vision is often impeded by the realities of limited finances, an already-stretched staff, a less-than-inspired board, or any number of other undesirable constraints. This workshop will explore how small and mid-sized nonprofit organizations can expand societal impact, even in the face of an economic recession or institutional limitations. The session, which will be led by the executive team of an agency that has achieved considerable growth in recent years, will present principles for achieving creative growth on a shoestring budget with a methodology that includes research-based findings, participant dialogue, and case studies. This highly interactive session is organized according to a list of the “Top 12 Ideas for Achieving Low-Cost Organizational Growth in a Challenging Economy,” compiled from inquiries and interviews with highly-respected nonprofit leaders in Chicago. WORKING TOGETHER TO INCREASE NONPROFIT EFFICIENCY December 3, 2009 from 9 a.m. to 12 p.m. Jean Hardy Robinson, Management Consultant, JHR Resources Small and medium-sized nonprofits frequently cope with weak infrastructures and limited financial resources that diminish Symposium Keynote Speaker: Janet Lapp, the ability to fulfill mission. This workshop “Plant Your Feet Firmly in Mid-Air.” will explore ways that organizations can work together with the dual goals of increas- Janet Lapp is a licensed clinical psychologist, ing efficiency without sacrificing individual and creator and host of the award-winning program identity or mission niche. CBS series “Keep Well.” She is also the editor of the FastChange Letter and author We will explore examples of cooperation, of three best-selling books. coordination, and collaboration, and will clarify distinctions between various types of Symposium Registration: Early bird price commitments involving two or more orga- is $150. North Park University students nizations. Shared experiences will dominate receive a 50 percent discount. Watch for this highly interactive workshop. The work- registration information starting in January. shop is not about mergers or acquisitions. The target audience is executive and operations staff members of small and mid-sized nonprofits. BootCamp for New Nonprofit CEOs Workshop Registration: Workshops are $75 each. Donors Forum Members and United Way Partner Agencies receive a 20 percent discount. North Park University students receive a 50 percent discount. July 7–9, 2010 Creating Extraordinary Solutions in Extraordinary Times May 12, 2010 (Pre-conference Institute), May 13, 2010 (Symposium) It is the era of change. We know it is not enough to just “manage change,” but with limited time and resources, it is a challenge keeping a firm grasp on the shifting landscape of today’s nonprofit sector. Leaders who are passionate about embracing change are better equipped to take advantage of resulting opportunities, and manage potential threats. Join us at the 11th Annual Symposium for Nonprofit Professionals and Volunteers as we explore the new norms for the social sector. Focusing on key management areas such as technology, politics, and constituent demographics, industry experts and thought leaders will present trends, opportunities, challenges, and many “gold nuggets” that will decode the new landscape. The Axelson Center BootCamp is designed to help new nonprofit leaders determine what should be on their radar screens as they assume their leadership roles. Targeted to nonprofit leaders (CEO or ED level only) who have been in their role for three years or less, this fast-paced experience will accelerate learning. Each session combines theory with best practices in the field to give the participant the tools to get up to speed fast. Through case studies, lectures, and small group discussions, the CEOs will explore issues which are critical to leadership in the nonprofit context. A team of highly experienced leaders will lead sessions in the focus areas of: mission, board governance, leadership style and capabilities, strategic management, financial management and planning, resource development, legal, and ethical issues. Registration: There are only 35 spots available. Acceptance into the program is based on eligibility and availability of space. The fee of $495 includes course materials, resource manual, and meals. All programs take place on North Park University’s main Chicago campus (3225 W. Foster Ave). For more information or to register, please visit www.northpark. edu/axelson or call (773) 244-5799. 6 CommunityHealth received the prestigious Alford-Axelson Award for Nonprofit Managerial Excellence in the large organization category during the Axelson Center’s 2009 Symposium. (left to right) Zoraida Sambolin, Anchor, NBC5 News Today; Rosemary Mauck, Division Manager, JPMorgan Chase Bank; Joseph B. O’Malley, Vice President of the Board of Directors, CommunityHealth; Kimberly Jones, Business Development Officer, ShoreBank; Judith Haasis, Executive Director, CommunityHealth; Jimmie R. Alford, Founder and Chair, The Alford Group; Pier C. Rogers, Director, The Axelson Center for Nonprofit Management. AXELSON CENTER OFFERS VALUABLE RESOURCES FOR NONPROFITS Professional workshops, an annual Symposium, and the BootCamp for New Nonprofit CEOs are just a few of the programs and resources offered by the Axelson Center for Nonprofit Management. The “Axelson Review,” a free quarterly educational newsletter, provides nonprofit leaders and volunteers with valuable articles aimed at increasing efficiencies and promoting best practices. Below is an excerpt from the Fall 2009 edition. To subscribe, please email [email protected]; include in the subject line “Axelson Review Subscription.” The Center also hosts and manages the Greater Chicago Nonprofit Gateway, Chicago’s premier nonprofit online resource center and community. This site provides resources, job openings, nonprofit news, and trainings. The Center recently launched a new version of the site that includes additional resources and features. To join the Gateway community, visit http://nonprofit.northpark.edu. To learn more about the Axelson Center, please visit www.northpark.edu/axelson or call (773) 244-5799. IT’S TIME TO TRIM UNEMPLOYMENT TAX Excerpt from the Fall 2009 Axelson Review—a special cost savings issue with tips submitted by nonprofit leaders. As a nonprofit, your organization faces challenges on a regular basis. • Gain the cost-savings/risk management services of the nation’s top Thanks to federal legislation, 501(c)3 organizations are allowed to claims monitoring services, which work to save you from paying opt out of their state tax-rated unemployment system to become a unwarranted unemployment claims direct reimburser for unemployment costs. The savings to nonprofits • Pay fewer unemployment taxes. Nonprofits paying into the state taking advantage of this is significant. The Unemployment Services unemployment tax system are paying $2.20 for every $1.00 paid Trust (UST) (www.chooseust.org) provides nonprofits with a safe, out in claims. UST members are paying in $1.10 for every $1.00 cost-effective alternative to paying state unemployment taxes only paid out in claims. available to nonprofits. As a UST member you can: States allow nonprofits to move out of the state unemployment • Eliminate a tax-based cost and turn it into a working asset system once annually on January 1, provided they make notice of • Only pay the state when there is an unemployment claim charged your decision to do so by November 30. to your organization (this puts you in control of your money) • Accrue interest on the money in your account Submitted by Cheryl Jones, Account Executive, • Refrain from paying state surcharges unless the state allocates Unemployment Services Trust those costs to direct reimbursers 7 school of business nonprofit management Complete your graduate management degree or certificate entirely online. North Park University offers degree and certificate programs that accommodate your busy lifestyle. • Choosefromfourmanagement degreesandtwograduatebusiness certificateprogramsavailableonline • Completeyourprogramofstudy entirelyonline,intheclassroom, oracombinationofboth • NoGMATorGRErequiredifyourcumulative GPAis3.0orhigherona4.0gradingscale • Academicscholarshipscovering10 to30percentoftuitioncostsare availablebasedonyourGPA For more information, contact Chris Nicholson at (773) 244-5518 or [email protected], or visit www.northpark.edu/sbnm. Some of the graduate management degrees and business certificates available online are: Master’s Degrees BusinessAdministration(M.B.A.) Management(M.M.) HigherEducation Administration(M.H.E.A.) NonprofitAdministration(M.N.A.) Business Certificates Leadership OrganizationalDevelopment