Vista SmartDisc 10IP
Transcription
Vista SmartDisc 10IP
Vista SmartDisc 10IP Digital Video Recorder/Transmitter VLS-10DR/IP-Series Installation & Instruction Manual 1.84 SmartDisc 10IP Device Manual (English) Version 1.84 Vista SmartDisc 10IP Device Manual Vista SmartDisc 10IP 3 Vista SmartDisc 10IP Warrington, 2009-11-17 Item No.: 8.3147-E Vista Norbain SD Ltd 210 Wharfdale Road Winnersh Triangle Wokingham Berkshire RG41 5TP Tel: 0800 484 782 www.vista-cctv.com Limited Warranty This Vista handbook documents the current technical state of the described products. We attempt to describe them as thoroughly and explicitly as possible to make working with our products as simple as possible. This manual may nevertheless include technical inexactitudes and misprints. Due to the speed of technological development, we reserve the right to include technical alterations and developments without special advance notice. Vista therefore does not make any warranty with respect to this manual or the continuing validity of these texts. Furthermore, Vista is not liable for any loss or misuse of information resulting from the use of this manual. In particular, Vista is not liable for any damages such as financial losses or delayed or terminated business resulting from the use or misuse of this manual, even if Vista or a representative of Vista was made aware of the possibility of such damage. Our legal liability for compensation for intent or culpable negligence are not affected. Vista does not accept any liability for details in this manual concerning the freedom to use commercially protected rights (trademarks, patents, registered designs, etc.). The rights to trade marks, trade names, proprietary names and article names reproduced in this manual are reserved and are protected by the relevant laws governing trade names, patents, registered designs and industrial designs. This documentation may not be copied, translated, duplicated or transferred in any other way to electronic media or any other device, either completely or partially, without previous written permission from Vista. The general terms of delivery and payment and the terms of licence of Vista are valid for the purchase and usage of this software. If any of these regulations are or become invalid due to legal reasons, then the remainder remain valid nevertheless. © Copyright 2009 by Vista ALL RIGHTS RESERVED 4 Vista SmartDisc 10IP Contents 1 How to use this manual ........................................................... 7 Conventions ................................................................................................ 7 2 Introduction 3 System description 3.1 3.2 3.3 3.4 Included in delivery .............................................................................. 11 Accessories ............................................................................................ 11 Warranty ................................................................................................ 12 Mounting and setting up ................................................................... 12 ..................................................................................... 9 ..................................................................... 11 General safety information ........................................................................ 12 Electrical safety .......................................................................................... 13 3.5 System environment ........................................................................... 14 Overview of software for operation, alarm verification, and configuration . 14 Compatibility of software versions ............................................................. 14 3.6 Controls, indicators, and ports ......................................................... 15 Front view and description ........................................................................ 15 Rear view and description .......................................................................... 17 3.7 Pin assignment and functionality ..................................................... 19 34 pin terminal block ................................................................................ 19 Control inputs, error relay, sabotage protection ......................................... 21 Ethernet and ISDN interfaces ..................................................................... 23 Modem/Nullmodem .................................................................................. 23 Terminal Transp. data/Control interface ..................................................... 25 Audio connections SmartDisc 10IP ............................................................. 26 HYBRID Card 4 .......................................................................................... 27 eSATA interface ........................................................................................ 28 3.8 Storage media ...................................................................................... 29 Removable hard disk ................................................................................. 29 3.9 Device reset ........................................................................................... 32 4 Commissioning ............................................................................. 33 4.1 First steps ............................................................................................... 33 4.2 General configuration information .................................................. 35 5 Description of "Site archive" features ......................... 39 5.1 Storage concept ................................................................................... 39 Advantages of the multi-track recording process ....................................... 39 Camera tracks ........................................................................................... 39 Recording modes ...................................................................................... 41 Continuous recording ................................................................................ 42 Event triggered recording .......................................................................... 45 5.2 Log File ................................................................................................... 47 Log file command overview ....................................................................... 48 6 Vista SmartDisc 10IP Web Server ...................................................................................... 53 5 7 SmartDisc 10IP Technical Data ........................................... 57 7.1 Technical data for the HYBRID Card 4 ........................................... 59 8 Factory settings ............................................................................ 61 General settings Part 1/3 ........................................................................... 61 Connections .............................................................................................. 61 Camera-specific settings ............................................................................ 62 Alarm ........................................................................................................ 62 Site archive ................................................................................................ 63 General settings Part 2/3 ........................................................................... 64 EMA (IDS = intrusion detection system) ..................................................... 64 Extras ........................................................................................................ 64 General settings Part 3/3 ........................................................................... 64 Interface specifications .............................................................................. 66 9 Troubleshooting .......................................................................... 67 What to do in the event of malfunctions / sabotage .................................. 67 General errors ........................................................................................... 68 No null modem connection possible .......................................................... 68 Error diagnosis for direct connections by null modem cable ....................... 69 No remote transmission possible ............................................................... 69 Image display errors .................................................................................. 70 10 Supplement .................................................................................... 71 10.1 Chronologic SmartDisc 10IP firmware history ............................... 71 6 Vista SmartDisc 10IP 1 How to use this manual 1 How to use this manual This manual provides information on all features of SmartDisc 10IP. A stepby-step walkthrough will acquaint you with the transmission and recording features. All you need is SmartDisc 10IP and a PC or laptop with SmartControl or SmartControl PRO software. Version creation date This manual describes SmartDisc 10IP version v1.84. It was compiled in November 2009. As part of continuous product development SmartDisc 10IP firmware is in the process of perpetual enhancement. See the installation CD or our website (http://www.norbain.co.uk/) for the current firmware version. Find information that could not be included in the manual at the time of printing at the end of the manual in chapter "Supplement" (see “Supplement” on page 77). Supplementary Manuals Perform setup conveniently with SmartControl or SmartControl PRO software. Please read the notes on setup in the respective software manual. The description of offline hard disk evaluation by PC is included in software manual SmartPlayer software. The software manuals are available on the installation CD in several languages and as a PDF file (online documentation). In case you opted for an ISDN Card, PSTN Card, HYBRID Card 4 and/or a 19" Mount Kit please refer to the information in the installation instructions for the module or the installation kit as well. Conventions Highlighting Text referring to product names, dialog windows, buttons or illustrations is printed in bold face (e.g. SmartDisc 10IP, HYBRID Card 4, OK, Connect). Comments and special instructions are placed in grey boxes. Additional exclamation marks (see left) indicate information of special importance. Orientation Key words and program symbols on the left will help you find your way around and make it easier to get back to sections already read. We thank you for using this hardware product and we hope that you will be satisfied with our services. Vista SmartDisc 10IP 7 1 How to use this manual 8 Vista SmartDisc 10IP 2 Introduction 2 Introduction Thank you for choosing a Vista security product. We use only high-quality components that meet the most stringent security requirements in our devices. They guarantee years of trouble-free operation. SmartDisc 10IP is cased in a robust steel housing. It is suited to desk mounting, wall mounting, and mounting in 19 inch rack cabinets. Years of experience in developing and manufacturing CCTV software and hardware have resulted in a well thoughtout and reliable product designed for a wide range of applications. SmartDisc 10IP in brief Features at a glance SmartDisc 10IP is a hardware platform especially designed for CCTV application, featuring digital picture transmission, picture recording, remote evaluation, and integration into superordinate control centre systems. ■ ■ Vista SmartDisc 10IP Transmission and digital storage with up to 10 video inputs ■ for up to 10 IP cameras ■ for up to 8 analogue cameras with up to two expansion cards, type HYBRID Card 4 (each for 4 analogue video inputs) ■ HTcompress for images from analogue and IP cameras Resolution individually adjustable: ■ on IP cameras, depending on the model used: standard to megapixel resolution ■ on analogue cameras up to 720 x 288 pixels at 16 bit colour depth for transmission and recording ■ Integrated Multi-Unicast server simultaneously supporting up to 6 IP connections, or 5 IP and 1 dial-up connection, or 4 IP and 2 dial-up connections. If the Web Server is used, one of these six standard connections is dropped in favour of up to four additional Web browser connections. ■ Precision timing recording of pre-alarm images, individually adjustable to camera and event ■ Event-triggered dial-up by alarm contact, motion detection (only for analogue video signals), technical alarm, and routine call ■ Perfected for alarm verification and unique conformity with control centre applications ■ Full-duplex voice communication by bidirectional audio transmission ■ Integrated audio recording ■ Integrated interfaces for network, data transmission, and system integration ■ Extensive remote control functions to control lighting, barriers, alarms, doors, and any relay-controlled devices ■ Continuous recording on integrated removable hard disk with adaptive multi track management and motion (only for analogue video signals) or contact controlled recording controlled by timer with calendar feature ■ Multi-criteria evaluation of hard disk recordings by IP and/or dial-up connection, and in offline mode with PC adapter kit SmartDisc IP Caddy (USB) ■ Live image replication and stored image playback parallel to background recording 9 2 Introduction ■ Device options and upgrade options Functional units SmartDisc 10IP options 10 Compact design, suitable for desk mounting, wall mounting, and mounting in 19” mode SmartDisc 10IP is supplied with ten video inputs, each at up to real-time speed: ■ Up to 10 IP cameras with simultaneous use of different models and resolutions ■ Maximum of 8 analogue cameras with up to two HYBRID Card 4 expansion cards as upgrade option (each for 4 optional analogue video inputs) SmartDisc 10IP consists of the following functional units: ■ Device-internal video compression HTcompress (M-JPEG differential image compression; with adjustable compression factor per analogue camera) for images from analogue and IP cameras ■ Digital recording on integrated removable hard disk with adaptive multi track management for up to 10 camera tracks ■ Digital transmission of live or stored images by IP or dial-up connection ■ Remote configuration and maintenance by IP and/or dial-up connection ■ Adaptive alarm management for control inputs and motion detection (only for analogue video signals) for automatic dial-up and recording control ■ System and video signal monitoring ■ Camera and relay control ■ Timer control with calendar feature ■ Video multiplexer each with 4 video inputs with the HYBRID Card 4 expansion card (maximum 2 cards per device) All options for the SmartDisc 10IP can be conveniently integrated into your SmartDisc 10IP unit or combined with your SmartDisc 10IP. All modules and external adapters are ready for plug-in. Refer to chapter "System description" for more information (see “Accessories” on page 11). Vista SmartDisc 10IP 3 System description 3 System description System description provides you with an overview of your SmartDisc 10IP and of the operating requirement for SmartDisc 10IP. This chapter provides information on mounting, security advice as well as information on the device and the ports. 3.1 Included in delivery Component SmartDisc 10IP SmartDisc 10IP basic device x External switchable power supply with wired terminals for direct connection to SmartDisc 10IP x Euro power supply cable x UK/Euro power adapter x USB connection cable x Crossover network cable x Keys to lock the hard disk x Installation CD including all required software packets and software manual in online format x SmartDisc 10IP Quick installation guide (brief instructions) x Please note that SmartDisc 10IP devices are equipped with a higherperformance power supply unit (12 V DC, 7 A). Do not use a PSU from Vista devices from predecessor series with these devices. Please ensure that all listed components are included in the package. Please contact your dealer in case of missing, incorrect, or damaged components. Please keep the original packing, if convenient. This packing will facilitate return of the product. 3.2 Accessories Hard disks and accessories ■ Frame mounted removable hard disk with up to 2000 GB capacity for the SmartDisc IP series ■ SmartDisc IP Caddy (USB): External USB adapter for device-independent evaluation of SmartDisc 10IP removable hard disks It is essential that you observe the information provided in chapter "Removable Hard Disk"(see “Removable hard disk” on page 29). Vista SmartDisc 10IP 11 3 System description Mountable modules ■ HYBRID Card 4: expansion card, each for 4 analogue video inputs (maximum two cards per device) ■ PSTN Card: analogue modem module for data transfer using ITU V.90 or V.34 ■ ISDN Card: ISDN module with S0/I.430 interface for transmission via one B channel The installation instructions for on-site installations are provided for both modules. External adapters ■ Dial-up adapters for integration into public and private networks (PSTN/ POTS, ISDN, GSM, HSCSD) via an RS-232 interface Mounting kits ■ Installation kit for 19": 2 RU installation kit for 19" mode mounting of up to two SmartDisc 10IP devices, also in combination with devices of the SmartTel or SmartDisc series ■ Two-part installation kit for mounting: Two-part mounting plate for installation including strain relief Refer to our current price list for the respective part numbers. 3.3 Warranty Vista guarantees proper operability of devices and accessories in accordance with the General Terms and Conditions. Not covered is damage caused by ■ non-compliance with the instructions provided in this manual, ■ inappropriate use, storage, or operation, ■ changes to devices not authorised by Vista, ■ use of components or accessories not approved by Vista, ■ opening the device housing, or any kind of inappropriate intervention. 3.4 Mounting and setting up SmartDisc 10IP is designed for use in specific ambient conditions. Conditions deviating from these can cause damage to the device, or to the recorded data. Warranty will be voided in this case. Please maintain the ambient conditions described below when using your SmartDisc 10IP device. General safety information 12 ■ Make sure to carefully read and understand this manual before operating the device. ■ Do not expose the device to strong vibration or shock. ■ Avoid humidity or dust, extreme temperature fluctuations, or strong magnetic fields. Vista SmartDisc 10IP 3 System description ■ The operating temperature for SmartDisc 10IP is between +5°C and +40°C. ■ Provide sufficient ventilation. Do not block vents. Provide sufficient air circulation for cupboard installations. ■ Never expose the device to direct sunlight. Keep it well away from other sources of heat (radiators, etc.). ■ Installation orientation: vertical, horizontal, with a deviation of not more than ±5°. ■ It is essential that you maintain the required ambient conditions for outdoor installations. Protect the device against atmospheric influence. ■ Always switch SmartDisc 10IP off, using the main power switch, before removing or inserting a hard disk. ■ Wait for at least 10 seconds after switching off the device before turning it on again. ■ Always use the original power supply unit with the respective cable. Use it only for the dedicated voltage. Ensure that the cable is intact. Never use damaged cables. ■ Select an installation site protected against burglary and vandalism. Ensure unrestricted ventilation. ■ Make sure that specification limits are not exceeded when connecting external devices. ■ Always make sure that your hands are completely dry before touching SmartDisc 10IP, the power supply unit, cables, or sockets. Never touch these with wet hands. ■ Disconnect the device from the power supply by pulling at the plug, not at the cable. Never pull at the cable. ■ If water or any other liquid enters the device, immediately disconnect the power supply. Have the device checked by customer service. ■ The device contains no components that can be adjusted or repaired by the user. The device housing must never be opened ever. ■ Only authorised staff may open the housing for installing HYBRID Card 4, PSTN Cards or ISDN Cards. The instructions in the included manuals must be observed. Electrical safety Vista SmartDisc 10IP 13 3 System description 3.5 System environment Overview of software for operation, alarm verification, and configuration SmartDisc 10IP is a standalone unit. Once installed and configured, it reacts to events, records these on a continuous or on an event-triggered basis, transmits video and/or audio data, alarms to local and remote receiver units, and additionally logs protocols locally. Only one of the following software packets, developed by Vista especially for CCTV applications, is required for the PC based receiver/evaluation unit. ■ SmartControl (included in SmartDisc 10IP delivery) software for operation, alarm verification, and configuration for single workstations with up to 6000 transmitters SmartDisc 10IP, SmartMobile, SmartDisc and/or SmartTel. The SmartControl software is used for setting up the SmartDisc 10IP. ■ SmartControl PRO software for operating, alarm verification and configuration of single workstation applications. Enables simultaneous viewing of up to 9 transmitters. Maximum 6000 transmitters (SmartDisc 10IP, SmartMobile, SmartDisc and/or SmartTel). ■ SmartPlayer (included in SmartDisc 10IP delivery) software for replay and evaluation of SmartDisc 10IP, SmartMobile, SmartDisc and PC archives, and integral part of SmartControl and SmartControl PRO. SmartDisc IP Caddy (USB) - external USB adapter - enables hard disk evaluation in offline mode. Information on other software solutions, in particular for integration into higher-level control centres such as Vista's Event Management System (EMS), is available on request. Compatibility of software versions Ensure compatibility of SmartControl software with your SmartDisc 10IP . The table below provides an overview: Software PC requirements 14 compatible from version SmartControl v3.86 SmartControl PRO v3.86 SmartPlayer v3.48 SmartView v1.5 Smart Video Wall v1.0.4 Event Management System v1.5.8 Please refer to the appropriate SmartControl software manual or EMS software manual for PC hardware and software requirements. Vista SmartDisc 10IP 3 System description 3.6 Controls, indicators, and ports Front view and description SmartDisc 10IP 11 12 13 14 LOCK OPEN SmartDisc 10IP 1 2 3 4 5 Item Labelling/description 6 7 8 10 9 Function SmartDisc 10IP will be initialised after switch on. Depending on configuration, this may take up to 45 seconds. Avoid switching on immediately followed by switching off. This may lead to loss of data. Only switch off the device after operating mode (i.e. after initialisation) has been reached: ■ After switching on, the Live and Record LEDs light up for approx. 5 seconds ■ After approximately a further 40 seconds, the Power LED is lit permanently and indicates the device is ready to operate ■ After approximately a further 5 seconds, image recording starts and image transmission is similarly possible Power LED - green Lights up continuously approx. 45 seconds after switching on to indicate that the device is ready to operate. 2 Pushbutton Reset, not labelled Delete user specific passwords and user names by pressing pushbutton Reset (e.g. with the tip of a ball point pen) for 10 seconds, until LED Power starts flashing. Subsequently SmartDisc 10IP will be restarted automatically. No other passwords or setup data will be deleted besides user passwords. 3 V1 - V10 for LEDs - yellow An illuminated LED in combination with illuminated LED Error (4) indicates video signal failure of the respective video input. Tip: Deactivate unused camera inputs using device settings. 1 An LED chaser light from left to right indicates hard disk initialisation. 4 Error LED - red An illuminated red LED indicates malfunctions, such as system errors or video signal failure. Viewing the SmartDisc 10IP logfile resets the indicator. You can configure the onboard SmartDisc 10IP relays so that the error will also activate a relay. 5 Online LED - blue An illuminated LED indicates an online connection. Vista SmartDisc 10IP 15 3 System description Item Labelling/description Function 6 Live LED - blue Flashing up of LED Live during online connection indicates ongoing picture transmission. The interval is determined by the image rate, which in turn is defined by connection speed (bit rate) and the SmartDisc 10IP operating mode. 7 Record LED - blue An illuminated LED Record indicates hard disk access caused by image write operations and system access, like transmission of date and time data. 8 Armed (alarm enabled) LED - yellow Indicates the alarm enable status of SmartDisc 10IP. An illuminated LED Armed (alarm enabled) indicates alarms being forwarded to receiver units, depending on device configurations. The alarm enable status has no impact on picture recording. 9 Alarm LED - red An illuminated Alarm LED during alarm processing indicates the SmartDisc 10IP alarm status. An alarm may require confirmation by several receivers, depending on device configuration. 10 USB port USB direct connection to the SmartControl receiver station 11 Removable hard disk LED - yellow, not labelled An illuminated LED Removable hard disk indicates hard disk access caused by image write operations and system access, like transmission of date and time data. 12 Removable hard disk LED - green, not labelled The continuously-lit LED indicates that the hard disk chassis is being supplied with power. 13 Keyswitch Keyswitch for unlocking/unlocking the removable hard disk. It is essential that you observe the information provided in chapter "Removable hard disk (see “Removable hard disk” on page 29). 14 Removable hard disk Removable hard disk for digital video recording. It is essential that you observe the information provided in chapter "Removable hard disk" (see “Removable hard disk” on page 29). 16 Vista SmartDisc 10IP 3 System description Rear view and description SmartDisc 10IP 1 2 4 Item 3 5 6 7 8 9 10 11 12 Labelling/description Function 1 eSATA eSATA interface (see “eSATA interface” on page 28) 2 V1 in - V8 in Optional analogue video input 1-8: BNC sockets for connecting colour or B/W video. Switching between CCIR/PAL and EIA/NTSC mode is automatic. Activation via the optional HYBRID Card 4, each for four inputs (maximum 2 cards) (see “HYBRID Card 4” on page 27). 3 V1 out - V8 out Optional analogue video output 1-8: Active loop in outputs - BNC sockets - for direct connection of additional video systems/monitors. Activation via the optional HYBRID Card 4, each for four inputs (maximum 2 cards) (see “HYBRID Card 4” on page 27). 4 34 pin terminal block Terminal block with screw type terminals: Terminals for power supply, control inputs, relay outputs, loudspeakers. Note: Pin assignment is detailed in section "Pin assignment and functionality" (see “Pin assignment and functionality” on page 19) 5 Ethernet RJ-45 socket: Ethernet interface (10/100 MBit/s) (see “Ethernet and ISDN interfaces” on page 23) Primarily provided as the interface to the evaluation network (see “Ethernet and ISDN interfaces” on page 23) 6 IP Camera RJ-45 socket: Ethernet interface (10/100/1000MBit/s) Primarily provided as the interface to the network of IP cameras (see “Ethernet and ISDN interfaces” on page 23) 7 ISDN RJ45 socket: optional ISDN interface (S0 bus) or optional PSTN interface (analogue modem) (see “Ethernet and ISDN interfaces” on page 23) Activation via the optional ISDN Card for a B channel or the optional PSTN Card to connect to an analogue data line. 8 Modem/Nullmodem 9 pin sub D plug: Serial interface (RS-232) for direct connection of external modules for MODEM, ISDN-TA, GSM, or of PC with Vista null modem cable. Note: Pin assignment is detailed in section "Pin assignment and functionality" (see “Modem/Nullmodem” on page 23) Vista SmartDisc 10IP 17 3 System description Item Labelling/description Function Transp. data/ Control interface 9 pin Sub-D plug: Transparent data interface (RS-232) for bidirectional transmission of serial data between SmartDisc 10IP and SmartControl receiver unit. The interface is prepared for POS functionality and serial remote control of certain SmartDisc 10IP features. Note: Pin assignment is detailed in section "Pin assignment and functionality"(see “Terminal Transp. data/Control interface” on page 25) 10 Mic Jack socket: Direct connection of an Electret or of an electrostatic microphone (see “Audio connections SmartDisc 10IP” on page 26). 11 Line in Jack socket: Direct connection of an audio source with line level output (see “Audio connections SmartDisc 10IP” on page 26). 12 Line out Jack socket: Direct connection of an audio source with line level input (see “Audio connections SmartDisc 10IP” on page 26). 9 18 Vista SmartDisc 10IP 3 System description 3.7 Pin assignment and functionality General All terminals are pluggable. It is recommended to remove the screw type terminal for wiring, especially of the terminal block. This makes wiring of incoming and outgoing lines more convenient. The screw type terminals are grouped by functionality. 34 pin terminal block Pin Labelling/ description Type Function Use this terminal to connect up to 10 remote control cameras or other compatible devices (e.g. matrix) with RS-485/RS-422 interfaces. 1 RS-485– Serial (D–) 2 RS-485+ Serial (D+) 3 ⊥ Ground Common ground for RS-232 interface Use this terminal to connect 1 remote control camera or one other compatible device (e.g. matrix) with RS-232 interface. 4 RS-232 Tx Serial TxD 5 RS-232 Rx Serial RxD 6 ⊥ Ground Common ground for all inputs of type "control input" Arm/Disarm input for enabling/disabling dial-up to a SmartControl receiver PC, controlled by "Control in", "Al in", and "Motion Detection". 7 Al a/d Control input 8 Aux in3 Control input 9 Al in Control input Alarm input for dial-up with automatic switching of video input 1 (V1 in) to a SmartControl receiver unit. Note: The operation of this input always depends on the status of arm/ disarm input "Al a/d" 10 Aux in1 Control input Tamper input for dial-up with automatic switching of video input 1 (V1 in) to a SmartControl receiver unit. Note: The operation of this input is independent of the status of the arm/disarm enable input "Al a/d" 11 to 15 Control in 1-5 Control input Camera control inputs for external contact triggered recording and/or selective dial-up to a SmartControl receiver unit for video inputs 1 to 5. These control inputs can be used for event recording as well as for event optimised permanent long-term recording. Auxiliary input 3: Reserved 16 ⊥ Ground Common ground for all inputs of type "control input" 17 ⊥ Ground Common ground for all inputs of type "control input" Supply voltage is nominal 12V DC (Voltage input from 8-16 V DC). Only connect the device to your local power supply system using the provided power supply unit with the prepared connection cable. Only use the power supply cable matching your grid (Euro/UK). 18 12V DC + Power, + 19 12V DC ⊥ Power, ground Vista SmartDisc 10IP 19 3 System description Pin Labelling/ description Type Function 20 R1 [Common] Relay 21 R1 [normally open] Relay Device configuration allows you to allocate the following functions to any relay: 22 R1 [normally closed] Relay 23 R2 [Common] Relay 24 R2 [normally open] Relay 25 R2 [normally closed] 26 Aux in2 27 ⊥ ■ Manual remote control with SmartControl, SmartControl PRO or SmartControl CLIENT distinguishing between switch and pushbutton functions ■ Switching to at least one SmartControl receiver unit with active online connection Relay ■ Error relay Control input Auxiliary input 2: Reserved Ground Common ground for all inputs of type "control input" 28 to 32 Control in 6-10 Control input Camera control inputs for external contact triggered recording and/or selective dial-up to a SmartControl receiver unit for video inputs 6 to 10. These control inputs can be used for event recording as well as for event optimised continuous recording. 33 Speaker + Audio 34 Speaker – Audio You can connect a 1 W/8 Ohm loudspeaker on this output to listen to the audio on the property being monitored. The output is protected against overload, but not against shorts. Using a speaker with matching maximum output is recommended. Pin assignment terminal block 20 1 17 18 34 Vista SmartDisc 10IP 3 System description Control inputs, error relay, sabotage protection Control inputs Activation of the control inputs and input circuit ■ Depending on control input function and on device configuration, events can be triggered by active switch normally open, active switch normally closed, edge control, or permanent contact. ■ In principle, control inputs must be switched to ground. Use the ground terminals labelled ⊥ on the device, or the ground terminals of the terminal block labelled "common ground for all inputs of type control input" in the table above. ■ Status changes at the control inputs - closing and opening of the contact - must have a duration of at least 500 ms to allow for positive detection by the device and distinction from "swish contacts". The SmartDisc 10IP has control inputs with optocouplers. These inputs do not, however, have galvanic separation from the operating voltage of the device. Depending on the configuration, these can be activated by "Normally closed" or "Normally opened" contacts. The control inputs must always be activated such that they are potentialfree! Input circuits of the control inputs Activation with “Normally closed” Activation with “Normally opened” Circuit external Circuit internal external Ub (5V) 820 Ohm Error relay Vista SmartDisc 10IP internal Ub (5V) 820 Ohm 6,1V 6,1V 0V 0V The device configuration allows designation of integrated relays as error relays in order to report certain operating states or malfunctions using dry contacts. The status of the error relay then always corresponds to the status of the Error LED on the front of SmartDisc 10IP: ■ Error if Error LED on, then error relay energised ■ No error, if Error LED off, then error relay de-energised 21 3 System description Examples for possible errors reported by error relay: ■ Recording underrun (images are overwritten too early) ■ Recording overrun (insufficient allocated storage) ■ Storage warning threshold reached ■ Hard disk error (not locked, removed, or faulty) ■ Hardware error (e.g. faulty DSP, video decoder, or clock module) ■ Video signal failure (faulty camera or video cable), low contrast image (e.g. caused by lens cover) ■ Remote connection (triggered by alarm or routine call) cannot be established For a detailed list of error messages that can trigger the error relay, refer to chapter "Log file". Viewing the Log File automatically causes reset of the error message; the error relay is de-ernergised and Error LED goes out. Refer to the manual of the respective SmartControl software for more information on log file configuration and evaluation. Sabotage protection The error relay is pulled in idle - no error. Therefore the error relay can be used as sabotage detector, as it automatically falls off in the event of power failure (e.g. caused by cut power lines). Depending on the error relay wiring, an interruption of the relay line itself can be reported as well. There is a theoretical possibility that sabotage protection will not work if error relay switching is not consistent with the operating mode. 22 Vista SmartDisc 10IP 3 System description Ethernet and ISDN interfaces Ethernet interfaces: ACT Link ■ ACT: Flashes at data transmissions ■ Link: Lights up when the network is connected correctly Standard IP addresses as supplied: ■ Ethernet: 192.168.31.95 ■ IP Camera: 192.168.32.95 ACT Link DCD Status Operating status of the ISDN connection when using the ISDN Card: Normal operation Display DCD on /Status off DCD off /Status off Meaning Power-on phase Operational (ISDN OK) Dial procedure Display DCD on /Status on DCD off /Status blinking Meaning Connected no ISDN (No Dialtone) Error conditions Display DCD off /Status blinking Meaning Check connection Check the installation of the ISDN Card Connecting to the telephone line when using the PSTN Card: Connection to the telephone line RJ45 Pin Signal Meaning 4 a1 Telephone signal 5 b1 Telephone signal Pin Layout 1 a1 8 b1 Modem/Nullmodem Use 1. Connecting external dial-up devices for remote connections to SmartControl units. Use the connecting cable provided with the dialup adapter. 2. Serial direct connection to a SmartControl unit with the optional Vista null modem cable. This connection mode is recommended for commissioning and service. Vista SmartDisc 10IP 23 3 System description Configuration SmartControl or SmartControl PRO software allows you to set the connection speed for remote and direct connections. In addition, AT commands can be entered for initialisation and dialling of external dial-up adapters, or for defining dial mode. Refer to the respective software manual for more information. Note the required start sequence when starting up the SmartDisc 10IP device with a connected modem. The modem must always be switched on before your SmartDisc 10IP or simultaneously with the device (e.g. with a plug connector). Otherwise a connection cannot be established via the modem because the transmitter does not detect the modem. Pin assignment for RS-232 interface Direct connection with null modem cable Connector end view / 9 pin Sub-D plug Pin Type Function Code designation 1 Input Data Carrier Detect DCD 2 Input Receive Data RxD 3 Output Transmit Data TxD 4 Output Data Terminal Ready DTR 5 Ground Ground GND 6 Input Data Send Ready DSR 7 Output Ready to Send RTS 8 Input Clear to Send CTS 9 - - - SmartControl software and SmartDisc 10IP automatically detect a connection between interfaces connected by the optional Vista null modem cable. They will attempt to establish a direct connection. To this end, a special cable plug code is queried when starting SmartControl software. Ensure to plug in the null modem cable before starting the device and the SmartControl software. 24 Vista SmartDisc 10IP 3 System description The pin assignment of the null modem cable Sub-D sockets: ■ Configuration A (typical): 9 pin Sub-D - 9 pin Sub-D ■ Configuration B (atypical): 9 pin Sub-D - 25 pin Sub-D As a rule, no cables need to be prepared. The cable provided with the dialup device can be used for remote connections, the optional Vista null modem cable can be used for direct connections. Terminal Transp. data/Control interface Use 1. Transparent transmission of serial data between SmartDisc 10IP and SmartControl receiver unit. Data will be transmitted unaltered between the devices, even when using different bit rates for the transmitting and the receiving unit. 2. In POS (Point of Sale) operation, the interface facilitates the receipt of serial transaction data, from cash registers or ATM machines for example. These data are linked with corresponding video images. (Minimum requirement: firmware 1.76) When using the Vista SmartText Interface, the connection is established via a TCP/IP network connection. Due to the technical design of the SmartText Interface, it is only possible to display transaction data on analogue video signals. No such display is available for IP cameras. 3. The interface is also prepared for serial remote control of certain SmartDisc 10IP features. Please refer to information on designated firmware versions. (Minimum requirement: firmware 1.76) 4. The interface makes it possible to connect the Vista ALM50 Module, making 50 additonal control inputs available (minimum requirement: Firmware 1.76). Configuration Vista SmartDisc 10IP SmartControl or SmartControl PRO software allows you to set important interface parameters, such as connection speed and number of data bits and stop bits. The hardware handshake lines RTS and CTS require wiring for proper operation. The operating mode in question can be selected from a 25 3 System description drop-down menu. Refer to the respective software manual for more information. Pin assignment of RS-232 interface Connector end view / 9 pin Sub-D socket Pin Type Function Code designation 1 - - - 2 Output Transmit Data TxD 3 Input Receive Data RxD 4 - - - 5 Ground Ground GND 6 - - - 7 Input Clear to Send CTS 8 Output Ready to Send RTS 9 - - - Audio connections SmartDisc 10IP With SmartDisc 10IP devices, you always should use a 3.5 mm stereo jack for the audio connections Mic, Line in and Line out. Please observe the following table for connection details. Connections stereo jack Input 26 Pin 1 Pin 2 Pin 3 Mic signal no connection ground Line in signal no connection ground Line out signal no connection ground Vista SmartDisc 10IP 3 System description HYBRID Card 4 On the basic device SmartDisc 10IP, the BNC sockets for analogue cameras are not activated. To use them, you require the HYBRID Card 4, which is available separately. A SmartDisc 10IP supports a maximum of two such expansion cards, which together make it possible to operate a total of eight analogue cameras. A single HYBRID Card 4 makes it possible to operate up to four analogue cameras. The number of analogue inputs used reduces the number of IP cameras possible on the SmartDisc 10IP. In total, a maximum of 10 cameras are supported. Installing and mounting the HYBRID Card 4 When installing the HYBRID Card 4, always follow the installation instructions that come with the card. The individual installation stages, including a function test, are described in these instructions. Programming of the HYBRID Card 4 To set the parameters on the HYBRID Card 4, open the dialogue window Recorder settings/HYBRID Card 4 using your SmartControl or SmartControl PRO software (minimum requirement: Version 3.86 in each case). Installed HYBRID Card 4 Vista SmartDisc 10IP The graphic shows the recorder settings for a SmartDisc 10IP with an installed HYBRID Card 4. For the individual camera channels for the expansion card, the DSP information is displayed (e.g. BF547 / 01.02 / 00.02 / 01.00). 27 3 System description The Enabled option allows you to take the relevant analogue video inputs into operation. Please note that an enabled analogue video input always has priority over an IP camera that has been configured for the same channel. eSATA interface The eSATA interface is designed for future development. 28 Vista SmartDisc 10IP 3 System description 3.8 Storage media Removable hard disk Why removable hard disks? Hard disk information SmartDisc 10IP is equipped with a special frame for holding removable hard disks. Hard disk advantages at a glance: ■ Flexible matching of application to storage capacity ■ Availability of original image data if copies are not admissible for legal reasons ■ Enhancing storage capacity by using several removable hard disks in turn. This allows recording times of any duration ■ In addition to online evaluation, SmartDisc 10IP removable hard disks can be evaluated offline, i.e. not by using SmartDisc 10IP, but a separate evaluation PC ■ Faster access to storage image data with separate evaluation PC Every hard disk is extensively tested for performance and functionality before release. Special attention is given to the factors low power consumption and low heat development. These contribute to prolonged product life. To ensure that all SmartDisc 10IP hard disks meet these criteria, every hard disk is coded, formatted, mounted in a SmartDisc 10IP specific removable frame, and subsequently tested again. Local evaluation of SmartDisc 10IP frame storage devices requires a suitable PC with SmartDisc IP Caddy (USB). Only use original Vista hard disks specially configured for operation with SmartDisc 10IP. Conventional hard disks are not supported by the SmartDisc 10IP series. Video data integrity To prevent manipulation of digital image data, video data cannot be changed by PC applications to be played back into the frame storage device. This ensures SmartDisc 10IP containing only video data originally recorded by SmartDisc 10IP . Hard disk commissioning To avoid transport damage, SmartDisc 10IP and removable hard disks are delivered separately. Refer to additional information on commissioning on the label with the internal serial number of Vista attached to the housing cover of the removable hard disk (see illustration below). This information is important for: Vista SmartDisc 10IP ■ Unique serial number allocation for service ■ Comparing serial numbers in applications with several SmartDisc 10IP units and several removable hard disk can prevent inadvertent switching of hard disks and subsequent inadvertent deletion of recorded data. 29 3 System description Hard disk size and model/serial number can be displayed in menu "Site archive" under "HDD" of SmartControl or SmartControl PRO software. In exceptional cases loss of data may occur within the same generation, however only in cases of extensive firmware change. Which data will be stored on the removable hard disk? In addition to video data, additional information and settings are stored on the removable hard disk. This is to enable convenient evaluation with other SmartDisc 10IP units, or in offline mode with evaluation PCs. Moreover, to enable trouble-free operation of several removable hard disks with the same SmartDisc 10IP unit, and to ensure protection from access by unauthorised persons. This information includes: ■ Copy of camera and camera group names ■ Serial number of the recording device ■ All criteria relevant to the video recording (refer to "Factory settings" under "Site archive" (see “Site archive” on page 63)) for a complete list of criteria. ■ Log file (refer to chapter "Log file" for a complete list of possible log file entries) (see “Log File” on page 47) SmartControl software allows storage of the most important settings in the SmartDisc 10IP flash memory. Saved settings can be written conveniently to additional or new hard disks later. Configuration via the SmartControl and SmartControl PRO software Factory settings / configuration profile When commissioning a new removable hard disk in combination with a new SmartDisc 10IP unit, the factory settings stored in the SmartDisc 10IP unit will be used for automatic configuration of the removable hard disk. After configuration with SmartControl or SmartControl PRO software you can save your personal device configuration in the form of a profile in a SmartDisc 10IP flash memory and use this profile again, e.g. when changing hard disks, or for fast parameterisation of other removable hard disks. Reset the device as described in chapter "Device reset" if you want to reset the device to factory settings (see “Device reset” on page 32) . Save settings to PC / Load setting from PC In addition to backing up the configuration settings in SmartDisc 10IP's flash memory, you can also back them up to the receiver PC using the SmartControl software and then re-load them to your SmartDisc 10IP if necessary. You will find the options for saving and loading device settings under Recorder settings/Upload / Download. Furthermore, you can transfer backed-up device settings to other SmartDisc 10IP devices. These other devices must have the same number of camera inputs and the same firmware version. Offline evaluation To evaluate SmartDisc 10IP recordings offline, i.e. independent from a SmartDisc 10IP unit, the evaluation PC requires preparation for receiving the removable hard disk. Use the external SmartDisc IP Caddy (USB) for direct connection by USB interface to the evaluation PC (desktop, notebook). The advantages of option USB are: ■ 30 fast and convenient commissioning Vista SmartDisc 10IP 3 System description ■ automatic detection of the removable SmartDisc 10IP hard disk connected to the USB interface (depending on the operating system) ■ evaluation and removable hard disk change without PC/Laptop restart Please use SmartPlayer software for offline evaluation. Refer to the online manual of the same name for more information Key Locking using a key provides mechanical safety for the removable hard disk. This safety measure prevents the hard disk from being removed during operation, causing damage to it. Operation without removable hard disk SmartDisc 10IP can be operated without removable hard disk if the corresponding feature "Operation without hard disk" has been activated with SmartControl or SmartControl PRO software. In this operating mode SmartDisc 10IP offers all features, except video recording. Essentially these are the following features: ■ Digital transmission of live images by IP and/or dial-up connection ■ Remote configuration and maintenance by IP and/or dial-up connection ■ Alarm management - control inputs, motion detection (only with analogue cameras) - for automatic dial-up ■ System and video signal monitoring ■ Camera and relay control ■ Audio transmission All hard disk functions, such as cyclical reset, alarm on hard disk error, activation of LED Error or the error relay, and clock error display will be deactivated. This operating mode is available only if the device does not detect any hard disk (and therefore no removable hard disk in the removable frame). If SmartDisc 10IP detects a functional hard disk after start up with option Use without hard disk drive activated, the option will be ignored and the removable hard disk will be used. If the hard disk fails during operation, all hard disk related errors will be read out until the next reset. Vista SmartDisc 10IP 31 3 System description 3.9 Device reset The following method allows you to revert to SmartDisc 10IP factory settings. This reset is a full device reset, reactivating factory settings. All settings, including passwords and user names, will be deleted. Deleting user names and passwords If you want to delete only user names and passwords, use the Reset pushbutton described in chapter "Control, indicators, and ports". (see “Controls, indicators, and ports” on page 15) All recordings and the log file of a removable hard disk in the frame during reset will be deleted. The removable hard disk will be reformatted. To keep recordings and storage settings, remove the hard disk before Device reset of your SmartDisc 10IP. The steps one by one Pin assignment of RS-232 interface 32 ■ Switch the SmartDisc 10IP off. ■ You need a 9 pin Sub-D plug with pin 2 connected to pin 3, and pin 7 connected to pin 8. ■ Plug this reset plug into the interface labelled "Transp. data/Control interface" (see “Pin assignment and functionality” on page 19). ■ Switch the SmartDisc 10IP unit on and wait until LED Power on the front starts flashing. ■ Remove the reset plug. ■ Your SmartDisc 10IP unit will be ready again as soon as device reset and re-initialisation have been completed. Transp. data/Control interface Connector end view / 9 pin Sub-D socket Vista SmartDisc 10IP 4 Commissioning 4 Commissioning This chapter describes the basic procedure for successfully commissioning your SmartDisc 10IP and provides tips for configuration and design strategies. The online manual for SmartControl and SmartControl PRO software provides further information on configuration software and the menus relevant to configuring your application. For clearness, the following information refers to SmartControl software. SmartControl PRO software provides identical features and can be used for commissioning as well without any limitation. 4.1 First steps 1. Install SmartDisc 10IP as described in chapter "System description", section "Mounting and setting up" and switch the device on (see “Mounting and setting up” on page 12). 2. Connect all input and output lines to your SmartDisc 10IP unit now, if possible. All required plugs are included in the scope of delivery. Refer to chapter "Pin assignment and functionality" (see “Pin assignment and functionality” on page 19). 3. To operate the IP cameras, SmartDisc 10IP offers you a dedicated network interface, termed IP Camera. The factory settings are: IP address = 192.168.32.95; subnet mask = 255.255.255.0 If necessary, configure the IP cameras to operate on this network before using with the SmartDisc 10IP. 4. Install the SmartControl software for operation, alarm verification, and configuration from the installation CD. Please observe the installation information in the online manual of the same name. This manual is included in the installation CD. 5. Connect the SmartDisc 10IP to the PC with the SmartControl software using a cable. Use either the optional Nullmodem cable, the USB cable or the network cable. The last two cables listed are part of the fixed scope of delivery for your SmartDisc 10IP. 6. Start the SmartControl software and use option Connect to connect to your SmartDisc 10IP unit, observing the following: Vista SmartDisc 10IP ■ If you use the optional null modem cable: Open SmartControl software in offline mode. Go to menu item Settings, menu item Port A, menu item Mode. Activate option Null modem. ■ If using the USB connector cable, it may be necessary to install a corresponding driver (refer to the sub-directory /Drivers in your SmartControl or SmartControl PRO software). In addition, you may need to activate the Transmitter index with USB node option in the software (see Receiver options/Extras/ USB). ■ If you use a network cable: Open SmartControl software in offline mode. Go to menu item Settings, menu item Port A, menu item Mode. Activate option TCP/IP. In addition, include your SmartDisc 10IP unit as new transmitter in the transmitter list, including the SmartDisc 10IP TCP/IP address. The factory settings 33 4 Commissioning are: IP address =192.168.31.95; subnet mask =255.255.255.0; Activate the transmitter list with option Dial. 7. Refer to the SmartControl software online manual for all further steps concerning commissioning and configuration. 34 Vista SmartDisc 10IP 4 Commissioning 4.2 General configuration information Vista SmartDisc 10IP ■ Configure your system with all cameras connected and all final camera perspectives set, for best results. This enables precise calculation of images sizes detected in SmartDisc 10IP configuration mode. ■ If possible, use conditional refresh mode (differential image compression). This method is more efficient than the option single image compression. SmartDisc 10IP only records conditional refresh images if the interval between two consecutive images is not greater than 10 seconds. For larger intervals, significant image changes are assumed and therefore full image recording is activated. The advantages of conditional refresh mode are: ■ The available storage capacity is used more efficiently. This increases the period available for recording images. ■ Recording speed is increased. ■ Online evaluation is faster. This is of advantage when using narrow bandwidth communication paths such as GSM, MODEM, or ISDN. ■ It is additionally recommended on analogue video signals to Record preview images if the evaluation is to be made over narrow bandwidth communication channels such as GSM, MODEM, ISDN. ■ Camera noise, e.g. caused by poor lighting, can cause excessively large images, even in conditional refresh mode - factory setting - as camera noise is interpreted as image change. ■ Image quality can be set separately for each camera input, and for image transmission and image recording. Additional options for resolution and multi image display mode are available for image transmission. Full format live transmission allows adjusting resolution by the viewer during transmission. ■ If you want to control recording on several cameras using movements, i. e. the integrated motion detection on analogue cameras, consider using external motion detectors. The integrated motion detection is not designed for outdoor recordings and should therefore be reserved for indoor cameras. This avoids false alarms. ■ The integrated motion detection for analogue cameras allows you to set different levels of sensitivity for controlling recording and alarm forwarding to a SmartControl station ■ When defining the pre-alarm and post-alarm sequence, please note that new messages generated during an event (e.g. caused by alarm contacts or the integrated motion detection) on analogue cameras will be ignored at first and will only be processed after the post-alarm time or after the adjustable retrigger time has elapsed.When defining pre-alarm and postalarm sequence: New messages generated during an event (e.g. caused by alarm or motion detection) will be ignored at first and will only be processed after post-alarm time or after adjustable retrigger time is up. ■ The number of events will be reduced by the frame storage device if storage space allocated to any camera for any single event is less than 3 MB. ■ The device gives highest priority to image recording triggered by input state change, i.e. when recording via Edge + or Edge – is enabled. If the device has detected a change on a control input, it will interrupt recording triggered by a different status, by status change or (on analogue cameras) 35 4 Commissioning the integrated motion detection in all instances.The device gives highest priority to image recording triggered by input state change, i.e. when Edge + or Edge – recording is active. If the device detects a status change at any recording input, it will interrupt recording triggered by any different status, by status change, or by integrated motion detection in any event. 36 ■ For the device to positively detect control input states and status changes, circuit time must be at least 0.5 seconds. ■ SmartDisc 10IP supports three operating modes. These are a compromise between performance and functionality, at the same time leaving the option to suppress certain functions, under certain circumstances. SmartDisc 10IP factory setting is Duplex mode. Operating mode overview: ■ Simplex = Live image transmission, or recording, or archive evaluation ■ Duplex = Live image transmission and recording, or archive evaluation ■ Triplex = Live image transmission and recording and archive evaluation ■ For applications using several removable hard disks (for increasing storage capacity or recording time) it is strongly advised to use uniformly configured hard disks, to use these always in the same SmartDisc 10IP, and to provide them with unique labels. Also refer to chapter „Removable hard disk“ (see “Removable hard disk” on page 29). ■ SmartDisc 10IP is equipped with an integrated clock module with calendar feature. Maximum deviation at an ambient operating temperature of 40 °C is ±2.5 minutes per month. It is recommended to synchronise the clock with PC time at regular intervals and to activate automatic adjustment to summer/winter time. ■ During live transmission of images from analogue cameras, SmartDisc 10IP inserts the date and time into the image top right, conforming to ISO 8601. To distinguish different images stored at the same time from each other, a consecutive image number is displayed after date and time data, separated by a period or a space. Above Firmware 1.82, a similar display can be parametrised as an option on IP cameras as well. ■ On principle, always assign a Device name and assign unique Camera names. This facilitates distinction, especially in large projects, not only for live transmission but also for online and offline evaluation. In addition, you can define camera groups and pool several cameras into logical groups. ■ Depending on equipment your SmartDisc 10IP supports connections to several SmartControl stations. Simultaneous support is for up to 6 IP connections, or 5 IP and 1 dial-up connection, or 4 IP and 2 dial-up connections. The number of active SmartControl stations connected to the same SmartDisc 10IP at the same time is displayed by the SmartControl software below the video window. Simultaneous connection to several SmartControl stations affects SmartDisc 10IP performance. ■ You can enter up to four Telephone numbers / IP addresses that will be processed in the event of an alarm, according to configurable criteria. Field one has top priority. SmartDisc 10IP always dials these numbers consecutively until one of the receivers is contacted. The number of Vista SmartDisc 10IP 4 Commissioning repeats determines the maximum number of times the list will be processed. In addition, the system can be configured to always dial all numbers. The same telephone numbers will be used for routine calls and for technical alarms. Alarm LED will remain active until the telephone number list has been processed according to the set repeats. ■ Select option Alarm call in case of defective Hard Disk if you want to send a hard disk error message to a SmartControl station. The connection will be established approximately 45 seconds after the error occurs. If the user confirms the alarm with Report again, another call will be made 6 minutes later. If the user clicks Do not report again, the transmitter will call to report the hard disk error the next time the error is detected again with device restart. ■ Select option Routine call every 24 hours, if you want to report operability of your SmartDisc 10IP at regular intervals to a SmartControl station. No images will be transmitted during this connection. The calls will be logged in the log files of the transmitter and of the receiver. ■ SmartDisc 10IP checks all connected video signal inputs for video signal failure (faulty camera, faulty video line, low contrast image, e.g. by covered lens). Failure is reported for active cameras if the video signal has been disturbed for about 10 seconds. The check interval follows the respective recording interval. In the event of a faulty video signal, recheck takes place after 3 seconds. Recording is resumed after error elimination. For non recording video cameras failure will be reported after 60 seconds. If you require additional features, please refer to the additional configuration options in files CAMTEL.INI or CAMCTRL.INI. Refer to the respective information in the SmartControl or SmartControl PRO software online manuals. Vista SmartDisc 10IP 37 4 Commissioning 38 Vista SmartDisc 10IP 5 Description of "Site archive" features 5 Description of "Site archive" features This chapter provides basic information on recording modes and the methods of their control. Refer to descriptions of the setup dialogs in the SmartControl and SmartControl PRO software online manuals. 5.1 Storage concept SmartDisc 10IP allows digital recording of up to 10 camera signals. The multi-track recording process developed by Vista allows hard disk storage capacity to be adjusted individually for each camera. Advantages of the multi-track recording process ■ The hard disk storage capacity is used in the ideal manner. ■ The recording period is specified for each individual camera track. ■ The logical division of the hard disk prevents mutual overwriting of archived image data. ■ For event-triggered recording pre-alarm and post-alarm sequences can be recorded for individual events. ■ An optional warning by relay is issued when the adjustable storage warning threshold is reached. ■ Each camera track can be configured with overwrite protection on overrun, or for automatic overwriting. Camera tracks The SmartDisc 10IP hard disk is divided into 10 camera tracks. This allows you to specify the storage space for each individual camera track. Storage capacity is displayed in GB. Vista SmartDisc 10IP 39 5 Description of "Site archive" features The illustration shows identical partitioning (factory setting) for each of the 10 camera tracks of a SmartDisc 10IP hard disk. The required storage capacity is based on average picture size, recording mode, recording speed, and recording duration. Set the partition size using the thumb. No images are recorded on a camera track when the storage capacity is set to 0%. The archive is reformatted when the track storage capacity is changed. All images recorded up to this point will be irretrievably deleted. FIFO SmartDisc 10IP uses FIFO (First In First Out) for recording. The oldest images or events will be overwritten with new recordings after a certain period of time. Hard disk partitioning into camera tracks prevents recorded images from being overwritten by data from other cameras. Record preview images When accessing the image archiving device remotely over a low bandwidth connection, low-resolution preview pictures (256 x 128 pixels) can be stored in the archive. These preview pictures can be used to view the recorded pictures more quickly during remote access. When preview pictures are saved during recording, recording speed is slowed down by about 20%. Recording duration is reduced by approximately 10%, as additional storage space is required for preview images. When recording images from IP cameras, no preview images are stored. 40 Overwrite protection Activating overwrite protection ensures that existing recordings are never deleted automatically. Individual camera tracks must be released before overwrite. An individual storage warning threshold can be defined for each track. Reaching the threshold warning limit (to be set in percentiles) triggers the SmartDisc 10IP error LED to illuminate and a log file entry to be written. In addition, a message advising that the threshold warning limit has been reached can be sent via e-mail. The threshold warning limit can be reported by relay as well, depending on device configuration. For remote evaluation with SmartControl or SmartControl PRO software a message is displayed that only dedicated image export or switching removable hard disks will ensure permanent image storage. Report period less than [] days This option allows the device to issue a warning (error LED, error relay, online evaluation, log file) if the specified recording duration for an individual track cannot be maintained any longer. SmartDisc 10IP uses the previous recordings as a basis for calculation, extrapolating from an assumed regular data volume. Based on the quantity of data saved on the hard disk and the previously recorded time period, an estimate is made of how long (in days) the available storage space would last. If this period is less than the set value, the error relay can be activated, for example. Delete all pictures older than [] days If special requirements for the period of image storage must be complied with, for example for reasons of data privacy, a maximum age can be specified for archive images per camera track. Any older images will then be deleted automatically. Vista SmartDisc 10IP 5 Description of "Site archive" features Recording modes In addition to specifying individual track size, the recording mode must be specified individually for each camera as well. The basic SmartDisc 10IP distinction is between permanent (long-term) recording and event triggered recording. Both modes can be set for the same camera. Switching between modes is controlled by an integrated timer module. The following illustration shows timer control for camera 1. Flexible storage space allocation Vista SmartDisc 10IP The illustration above shows flexible storage capacity allocation for permanent recording and event triggered recording. On the basis of set recording parameters, SmartControl or SmartControl PRO software calculate the required storage capacity. The calculated values are estimates, actual values may deviate due to changes in actual image data volume, proportion of motion, and selected resolution being considered. 41 5 Description of "Site archive" features Continuous recording Continuous recording is recording for a predefined period of time with adjustable recording speed. The recording period is determined by timer settings. Select preconfigured SmartControl and SmartControl PRO software Easy Mode if this recording mode meets your requirements. Frame rate examples Delay between recording 2 frames (sec.) 1.00 0.50 0.25 0.20 0.10 0.05 0 Frames per second (fps) 1 2 4 5 10 20 maximum When recording images from the connected IP cameras, the rate of recording may be lower. There may be delays in data transfer to the SmartDisc 10IP, brought about, for example by large-format images provided by "megapixel" cameras, or by high data volume on the IP camera network. Optimised permanent recording 42 This method can be combined with external sensors or with the integrated motion detection on analogue cameras to optimise storage capacity. In this case SmartDisc 10IP only records in the event of the respective control input being activated or in the event of motion detection detecting a change to the image. Vista SmartDisc 10IP 5 Description of "Site archive" features The 10 control inputs at the 34 pin terminal block are permanently assigned to a particular camera. Four input states can be used and configured for control. Continuous recording and permanent contact The opened and closed states are used to control permanent recording. The logical state Open corresponds to an unswitched control input, and Closed to a grounded contact. Different recording speeds can be defined for both states. "Closed": permanent "Open": permanent This image sequence is recorded This image sequence is recorded Control input closed Control input open (default) Start Start Interval Interval Duration of recording Duration of recording Camera-selektive control inputs Rear view Illustration: Permanent recording with state sensitive control input Continuous recording and edge trigger Vista SmartDisc 10IP Permanent recording can be influenced by defining a certain edge. A normally closed contact produces a positive edge upon opening (from low to high, Edge +) while a normally open contact produces a negative edge (from high to low, Edge –) upon closing. The recording interval and the number of frames to be recorded can be defined for each edge. To calculate recording time, multiply interval by number of frames. 43 5 Description of "Site archive" features "Closing": on "Opening": on This image sequence is recorded This image sequence is recorded Control input closes negative edge triggered Control input opens positive edge triggered Start Start Interval Interval Number of images Camera-selective control inputs Number of images Rear view Illustration: Continuous recording with edge sensitive control input Continuous recording and motion detection Integrated motion detection on analogue cameras with adjustable sensitivity and optional definable detection areas can be used for recording control, applying the same principle as for continuous recording with external sensors. It is important to consider the state of the respective control input Open or Closed. In addition, the recording interval and the number of frames to be recorded can be defined for each detected motion. To calculate recording time, multiply interval by number of frames. This image sequence is recorded Control input closed Control input open (default) Motion is detected Motion is detected Start Camera-selective control inputs This image sequence is recorded Start Interval Interval Number of images Number of images Rear view Illustration: Continuous recording with motion detection and edge sensitive control input 44 Vista SmartDisc 10IP 5 Description of "Site archive" features Event triggered recording 50,000 events can be stored for each camera. Each event consists of an alarm image and the pre- and post-alarm sequences. Pre-alarm Event 1 Picture triggers alarm Event 2 Post-alarm Event 3 Event n Kameraspur Camera trackmit with einstellbarer adjustable Speicherkapazit storage capacity Illustration: Event triggered recording with pre-alarm, alarm image and postalarm For event triggered recording, recording is controlled by the corresponding control input and/or integrated motion detection. Event triggered recording creates a separate entry in the image database for each event, as opposed to continuous recording. Later evaluation uses camera selective display. For event triggered recording, recording speed and recording duration can be specified separately for pre- and post-alarm sequences. Event triggered recording has two advantages over continuous recording: Vista SmartDisc 10IP ■ Event triggered recording with defined pre- and post-alarm sequences allows for a more precise evaluation of images based on event selection. The alarm image and events before and after the alarm can be analysed directly. ■ Event triggered recording, as a rule, only records relevant data. Evaluation is therefore to the point and much faster. 45 5 Description of "Site archive" features Event triggered recording controlled by contacts This mode triggers event recording by control input status changes. A normally closed contact produces a positive edge upon opening (from low to high, Edge +) while a normally open contact produces a negative edge (Edge –) upon closing. "Normally open contact" This pre-alarm sequence is recorded "Normally closed contact" This post-alarm sequence is recorded This pre-alarm sequence is recorded Control input closes negative edge triggered Start Interval Pre-alarm Alarm picture Interval Post-alarm This post-alarm sequence is recorded Control input opens positive edge triggered Alarm picture Start Interval Pre-alarm Interval Post-alarm camera-selective control inputs Rear view Illustration: Event recording triggered by control input 46 Vista SmartDisc 10IP 5 Description of "Site archive" features Event triggered recording controlled by motion detection With this method, the event-controlled recording is triggered using the integrated motion detection on analogue cameras with adjustable sensitivity and optional definable detection areas. This pre-alarm sequence is recorded This post-alarm sequence is recorded Motion is detected This pre-alarm sequence This post-alarm sequence is recorded is recorded Motion is detected Start Interval Pre-alarm Alarm picture Interval Post-alarm Start Interval Pre-alarm Alarm picture Interval Post-alarm Illustration: Event recording triggered by integrated motion detection 5.2 Log File SmartDisc 10IP protocols, important device states and events in a log file with a capacity of up to 1,000 entries. The oldest entries will be overwritten automatically according to First In First Out. The file is stored on the removable hard disk. It can by displayed by SmartControl and SmartControl PRO software in online mode, or also in offline mode by SmartPlayer software. Certain log file entries are system entries and as such beyond the control of the user. Other messages are optional and must be defined with SmartControl or SmartControl PRO software with menu Extras in Site archive. In the table below these messages are marked yes in column Optional. Critical messages are indirectly connected to the error relay and marked yes in column Error relay. Column Log file entry provides the text messages and optional additional information indicated by square brackets. Additional information date and time apply to all entries. Therefore each Log file entry starts with [D&T]. For all other additional information, letters (e.g. [x]) are used, which are explained in column Description. Vista SmartDisc 10IP 47 5 Description of "Site archive" features Log file command overview Log file entry Description Optional Error relay General messages [D&T], Initialisation of hard disk drive Re-formatted hard disk, either triggered by settings menu feature or by accident in evaluation PC, by deletion or modification, requiring automatic reformatting. no no [D&T], Power on V, [x] Device switched on / restarted. Field [x] indicates SmartDisc 10IP firmware version number. no no [D&T], Power off The device was switched off. This entry is not written to the file until the device is switched on again. no no [D&T], Logfile cleared, [x], [y] Logfile was deleted by feature Delete logfile in menu settings Site archive. Field [x] displays name of registered user, field [y] displays order of login (0=first, 1=second, etc.) no no [D&T], Setup changed, [x], [y] Device configuration was changed, or menu settings was closed by OK and not by Cancel. Field [x] displays name of registered user, field [y] displays order of login (0=first, 1=second, etc.) no no [D&T], Files renamed, [x], [y] File names on a removable hard disk from another SmartDisc 10IP were renamed. The previous serial number [x] can be used to determine in which device the hard disk was used. [y] is the serial number of the new device, responsible for renaming. no no [D&T], Set clock Time for SmartDisc 10IP was reset no no 10IP was updated with new firmware. [D&T], Update, [x], [y] SmartDisc The old version number is displayed in field [x], the new version number in field [y]. no no [D&T], Track, [x],deleted, [y] Camera track [x] was deleted. Field [y] indicates whether this camera track has been divided into partitions for continuous and/or event triggered recording. no no [D&T], Password disabled The reset pushbutton on the front deletes all user names and passwords. no no [D&T], Track, [x], reached warning threshold Overwrite protection is activated, the percentile warning threshold has been reached for a camera track [x]. no yes [D&T], Hard disk full, Track, [x] Overwrite protection is activated and storage capacity for camera track [x] is depleted; no more pictures can be recorded. no yes [D&T], Period of recording reached, Track, [x] The minimum recording period for camera track [x] can no longer be maintained. no yes [D&T], No video signal on input, [x] This message is written for detected video signal errors for video input [x] yes yes [D&T], HDD Read Error, [x] Hard disk read error. Check removable hard disk in offline mode e.g. with application ScanDisc. Field [x] indicates hard disk model. no yes Critical messages 48 Vista SmartDisc 10IP 5 Description of "Site archive" features Description [D&T], HDD Write Error, [x] Hard disk read error. Check removable hard disk in offline mode e.g. with application ScanDisc. Field [x] indicates hard disk model. no yes [D&T], Hardware error, [x] Indicates a serious hardware problem. Filed [x] classifies the error. Text display is as follows: no yes ■ Clock = Timer module ■ Clear Flash = Faulty flash memory ■ Write Flash = Faulty flash memory ■ DSP = Faulty DSP module ■ DSP-RAM = Faulty DSP memory ■ Shared memory = Faulty memory module Optional Error relay Log file entry The device requires repair. [D&T], No secure code, can't store pictures The hard disks are configured specifically for operation with SmartDisc 10IP by the manufacturer. The device cannot be operated with standard hard disks. no yes [D&T], Temperature very high Critical temperatures of at least 70°C were observed inside the device. no yes [D&T], Clock adjusted The clock could not be read at startup. The firmware date of manufacture has been set. This may indicate a faulty battery. no yes [D&T], Videodecoder [x] error The video decoder has been checked at startup. This message indicates a faulty video decoder at video input [x]. no yes [D&T], Alarmcall failed: [x], AR: Alarm connection to receiver with telephone number / IP address indicated in filed [x] could not be [y] established. Field [y] indicates the alarm reason (AR): Possible values for [y]: General, nonspecific alarm: 00 Control input, camera 1 - 10: 01 - 10 General alarm: 17 Panic alarm (Tamper): 24 Device reboot (Power on): 25 Motion alarm, camera 1 - 10: 31 - 40 Video loss, camera 1 - 10: 41 - 50 Alarm released by serial command, camera 1 - 10: 51 - 60 Fault/interruption in dedicated line: (HTconnect): 62 Camera position authentication, camera 1 - 10: 71 - 80 IDS triggered alarm camera 1 - 10: 81 - 90 no yes [D&T], Caller, [x], [y] Caller indicates the log in the order of the last login (0=one, 1=two etc.). Field [x] and field [y] indicates telephone number / IP address This entry is not generated for null modem connections. yes no [D&T], Service Call, [x] The device triggered a service call to telephone number / IP Address in field [x]. no no Connection messages Vista SmartDisc 10IP 49 5 Description of "Site archive" features Error relay Log file entry Description Optional [D&T], Login, [u], [v], [w], [y], [z] The user indicated in field [u] established a connection with log in order indicated in field [w] to SmartDisc 10IP (0=first, 1=second, etc.). Depending on connection mode and configuration, the following additional information can be displayed. Temperature no see ADC no Field [v]= connection established by: ■ IM= internal Modem (ISDN Card) ■ EM= external Modem (or other dial up devices) ■ NW = Network ■ NM = Null modem ■ UB = USB ■ UN = Unknown Field [y]= Connection cause: ■ R= Receiver dial-up ■ A= Alarm call triggered by SmartDisc 10IP ■ S= Service call trigered by SmartDisc 10IP (every 24 hours) Field [z] = indicates the temperature observed in the device. (optional, see column "Option") [D&T], Logout, [w], [y], [z] 50 The user indicated in field [w] terminated the connection with log in order indicated in field [y] to SmartDisc 10IP (0=first, 1=second, etc.). Field [z] indicates the cause of termination: ■ CMD = Termination by receiver software command (standard) ■ DCD = Modem, ISDN-TA, or TCP/IP alarm adapter Data Carrier Detection was deactivated (standard) ■ TI Timeout = No data transmission possible for 60 seconds (error) ■ ADC = AlarmDisConnect, caused by alarm (optional feature, to be set with device configuration) Vista SmartDisc 10IP 5 Description of "Site archive" features Log file entry Description [D&T], Login failed, [u], [v], [w], [y] The user indicated in field [u] tried to establish a connection with log in order indicated in field [w] to SmartDisc 10IP (0=first, 1=second, etc.). This attempt failed due to unknown user and/or wrong password. Depending on connection mode and configuration, the following additional information can be displayed. Optional Error relay no no Field [v] = connection established by: ■ IM = internal Modem (ISDN Card) ■ EM = external Modem (or other dial up devices) ■ NW = Network ■ NM = Null modem ■ UB = USB ■ UN = Unknown Field [y] = Connection cause: ■ R = Receiver dial-up ■ A = Alarm call triggered by SmartDisc 10IP ■ S = Service call triggered by SmartDisc 10IP (every 24 hours) Status messages to the 34 pin terminal block [D&T], Control input [x] closed The control input indicated in field [x] has been closed. yes no [D&T], Control input [x] opened The control input indicated in field [x] has been opened. yes no [D&T], Alarm input closed The alarm input has been closed. yes no [D&T], Alarm input opened The alarm input has been opened yes no [D&T], Alarm enable input closed The arm/disarm input has been closed yes no [D&T], Alarm enable input opened The arm/disarm input has been opened yes no [D&T], Control input [x] closed The Aux input indicated in field [x] has been closed. yes no [D&T], Aux input [x] opened The Aux input indicated in field [x] has been opened. yes no [D&T], V.out input closed The control output V.out has been closed. yes no [D&T], V.out input opened The control output V.out has been opened. yes no Status messages to the serial control [D&T], External command: XXXX,OK The serial command XXXX was successfully processed (XXXX = four-digit command) yes no [D&T], External command: XXXX,ERROR The serial command XXXX was not successfully processed (XXXX = four-digit command) yes no Vista SmartDisc 10IP 51 5 Description of "Site archive" features Log file entry Description Optional Error relay Status messages for ALM50 Module [D&T], External input: xx (cam: yy) closed Input for the ALM50 Module has been closed xx= Input for the ALM50 Module (01 - 50) yy= Camera number configured in the sender setup at the time the camera is triggered (01 - 10) Yes No [D&T], External input: xx (cam: yy) opened Input for the ALM50 Module has been opened xx= Input for the ALM50 Module (01 - 50) yy= Camera number configured in the sender setup at the time the camera is triggered (01 - 10) Yes No 52 Vista SmartDisc 10IP 6 Web Server 6 Web Server The SmartDisc 10IP devices have an integrated Web Server for transmitting live images and, if necessary, controlling PTZ functions. If you select this option (Recorder settings/Connections/Network (TCP/IP)/Web Server) one of these six standard connections is dropped in favour of up to four additional connections to PC, PDA or Smartphone browsers. General Establishing a connection Login Vista SmartDisc 10IP When a user is working with the Web Server, then for security reasons a session is started and the Web browser saves a cookie on the relevant user's computer. Within one session a user has up to ten minutes to carry out an action (e.g., switch camera or quality / change live image viewing mode). Every action carried out within this period of time resets the session time so that the overall 10-minute period is renewed for each action. When this period of time expires, the session ends. The user is logged off and the logon page opens. If transmitter configuration is changed using SmartControl or SmartControl PRO the Web Server is reset. If there are any active Web browser connections at the time, then the following happens: ■ No user defined in the transmitter: Reset to live image of Camera 1 in Mainscreen viewing mode ■ At least one user defined in the transmitter: Reset to logon page To establish a connection to the server, enter the symbolic name (e.g. http:/ /your_device.your_domain.com) or the IP address (e.g. http:// 62.214.6.26) of the device in the address bar of the Web browser. The login page only opens if at least one user has been defined in the transmitter. If there is no user entry, the Mainscreen viewing mode opens directly. Otherwise, you will be asked to enter your Username and Password in order to access the device. When entering your username, make sure to differentiate between lower- and uppercase letters because it is case sensitive. Enter the relevant password and click Login. 53 6 Web Server Mainscreen Control elements View There are several control elements available. To the left of the current camera image you will see the View and PTZ areas and the Logout button. Underneath the live image are the two drop-down menus Camera and Quality. The Mainscreen, Quadscreen, Ten and Handheld buttons allow you to choose between different viewing modes. In Quadscreen and Ten viewing mode you can switch an image to Mainscreen mode by clicking the image in question. ■ Mainscreen: A live image is shown. ■ Quadscreen: Up to four live images are shown at the same time in two columns and two rows. ■ Ten: Up to ten live images are shown at the same time in three columns and four rows. ■ Handheld (for Smartphones and PDAs): This display mode dynamically attempts to optimize the size of the camera image in line with the size of the display screen. However, this mechanism must be supported by the handheld browser in use. In addition to the drop-down menus for selecting camera and image quality, this mode also has a dropdown menu for selecting fixed positions (Preset 1 to Preset 9) – if a PTZ protocol is activated. Fixed positions can only be controlled if a PTZ camera is selected and fixed positions are defined. Log out by clicking this button. 54 . Vista SmartDisc 10IP 6 Web Server Display-optimised view for handhelds If the handheld browser in use supports a display-optimised view, the entire Web interface is automatically adjusted if necessary. The result shown corresponds to the handheld view as far as possible. In Web server tests on various handheld solutions, good results were obtained for example on devices that use a combination of the browser Opera (8.5 Beta 2) and operating system Windows Mobile 5.0. PTZ These PTZ controls are only available in Mainscreen viewing mode if a PTZ protocol has been activated in the transmitter settings and the current user is authorised accordingly. If the selected camera has the corresponding PTZ functions, you can control them by clicking the relevant buttons: ■ Arrow buttons: Clicking the arrow buttons allows you to control pan/tilt functions. ■ Magnifying glass + and Magnifying glass –: These buttons allow you to control the camera's zoom functions. ■ F+ and F–: These buttons allow you to control the camera's focus functions. ■ Presets: The Presets drop-down menu allows you to control the first nine defined fixed positions. Choose from Preset 1 to Preset 9 by selecting the appropriate option. Camera The Camera drop-down menu is used to select the desired camera. On SmartDisc 10IP devices, you can select from ten cameras. Quality You can choose between three levels of image quality using the Quality drop-down menu. ++ corresponds to the highest image quality. This mode also involves the largest amount of data transfer per image. The default setting is +. With images from IP cameras, no image quality adjustment is possible. The Quality option is not available in this case. The Camera and Quality drop-down menus are only available in Mainscreen, Quadscreen and Handheld viewing modes. Logout Vista SmartDisc 10IP The Logout button is only available if at least one user has been defined in the transmitter. Clicking the Logout button logs the current user off the transmitter. The Login screen then opens. 55 6 Web Server 56 Vista SmartDisc 10IP 7 SmartDisc 10IP Technical Data 7 SmartDisc 10IP Technical Data Function Description Video Video standard CCIR/PAL and EIA/NTSC Video compression HTcompress: (M)JPEG differential image compression, compression factor adjustable per camera Image formats Transmitting video images from IP cameras: up to 4 megapixel resolution (2560x1600 pixels) and maximum image size of 1.3 MB, Recording video images from IP cameras: up to 4 megapixel resolution (2560x1600 pixels) and maximum image size of 1.3 MB Transmitting analogue video images: 720x288, 512x256, 256x128, 128x80 pixels and 16 bit colour depth; Recording analogue video images: 720x288, 512x256 pixels and 16 bit colour depth Analogue video inputs 8 x BNC, 1 Vss/75 Ohm with loop in outputs (automatic termination) Activation via the optional HYBRID Card 4, each for four inputs and outputs (maximum 2 cards) . Motion detection Only for analogue video inputs: camera-selective, with definable detection areas for alarm transmissions and event triggered recording (HDD) Signal monitoring Video signal monitoring (image content and for analogue video inputs sync signal) with alarm trigger for all cameras Audio General Bidirectional audio transmission and audio recording Audio compression SPEEX Codec, 16 bit, 80 - 8,000 Hz Audio inputs 1 x Line in (0-2 Vpp, nominal 0,775 Vpp) or 1x Mic in (Electret or electrostatic microphone) Audio outputs 1 x Line out (0-2 Vpp, nominal 0,775 Vpp) and 1 speaker output (1 Watt/ 8 Ohm) Transmission, recording General Video and audio transmission, simultaneous recording and replay of video; online evaluation with local and/or remote receiver stations, or offline with removable hard disk (HDD) MultiCast, Multi-Unicast Simultaneously up to 6 IP connections, or 5 IP and 1 dial-up connection, or 4 IP and 2 dial-up connections Web Server Up to four simultaneous IP connections via PC, Smartphone or PDA browser (in addition to five standard connections)) Video transmission of live and archive images With up to 25 fps via IP (LAN internet, DSL) and dial-up connections (PSTN/POTS, ISDN, GSM, HSCSD/ UMTS) Recording speed Up to 25 fps depending on compression mode, image content and bit rate Recording media Removable hard disk SATA drive (500, 1000 or 2000 GB) with adaptive multitrack management (10 tracks) Trigger recording/ transmission Contact, integrated motion detection for analogue cameras, serial commands and timer (weekly calendar) Recording modes Event triggered up to 50,000 events per camera with pre-alarm and post-alarm or continuous recording, all modes with integrated timer (weekly calendar) Recording parameters (value "0" = maximum speed) Event-triggered recording: Interval = 0-999 sec and duration = 1-999 sec separately adjustable for pre-alarm and post-alarm; continuous recording: Interval = 0-999 sec timer controlled (also event optimized) Vista SmartDisc 10IP 57 7 SmartDisc 10IP Technical Data Function Description Callback Automatic callback to pre-programmed receiver station with SmartControl software Remote control and evaluation General characteristics Remote access to live images and digital recordings, remote configuration/maintenance and recording with receiver software Search criteria Camera, time, date, event (contact, motion) and graphics analysis of event and continuous recording Motion search In offline mode considering camera, sensitive zones, sensitivity and date/time Reference images Transmitter list and camera selection supported by object specific reference images Access protection Multi-level password system and comprehensive user management Interfaces LAN interfaces Ethernet: Integrated network adapter 10/100 MBit/s, RJ45 plug IP Camera:Integrated network adapter 10/100/1000 MBit/s, RJ45 plug Internal ISDN adapter or PSTN adapter (option) Optional ISDN plugin module (1 B channel) or optional PSTN plugin module (analogue modem) , RJ45 plug External dial-up adapter PSTN/POTS, ISDN, GSM, HSCSD via RS-232 interface (9 pin Sub-D) Transparent data channel / control interface Via integrated RS232 interface (9 pin Sub-D) Control inputs 10 camera selective control inputs, 1 alarm input, 1 alarm enable input, and 2 additional inputs (on screw type bar) Control outputs 2 relays - system error and/or remote control (switch on screw type bar), max. 30 V DC/1 A, 60 V DC/0.3 A, 125 V AC/0.5 A General Operating system / system design Embedded Linux/dedicated dardware Controls and indicators Switch On/Off and status LEDs Setup and software update Via local and/or remote receiver station with WAN and/or LAN terminals Protocols Transmitter side event protocols of essential functions and device status Power supply External power supply unit, 100-240 V AC, 50/60 Hz, nominal 12 V DC; max. 10,5 A, 84 W Rated operating voltage 12 V DC Operating voltage range 8 V to 16 V DC Power consumption at rated voltage Without HYBRID Card 4: typically4.1 A including HDD With one HYBRID Card 4: typically4.6 A including HDD Ambient temperature +5°C … +40°C (+41 … +104°F) Housing/mounting Desktop and wall mounting 221 x 88 x 270 (WxHxD mm) 19" mounting: ½ 19" x 2HE x 275 mm (WxHxD) Weight 3.8 kg including hard disk Protection class IP 30 according to IEC 60529, DIN EN 60529 Certification CE (EN 50130-4, EN 50081-1, EN 60950) Options Removable hard disks, HYBRID Card 4 (optional expansion card, each for 4 analogue video inputs), SmartDisc IP Caddy (USB), ISDN Card, PSTN Card, Installation kit for 19", Two-part installation kit for mounting, external adapter for dial-up connections, to connect to the serial interface Warranty: 24 months 58 Vista SmartDisc 10IP 7 SmartDisc 10IP Technical Data 7.1 Technical data for the HYBRID Card 4 The following technical data relates to a single HYBRID Card 4, being used in a SmartDisc 10IP after having been correctly mounted. The HYBRID Card 4 is exclusively intended for use in SmartDisc 10IP series devices. Function Description Video Video standard CCIR/PAL and EIA/NTSC Video compression HTcompress: (M)JPEG differential image compression with compression factor adjustable by camera Image formats Transmitting analogue video images: 720x288, 512x256, 256x128, 128x80 pixels and 16 bit colour depth; Recording analogue video images: 720x288, 512x256 pixel and 16 bit colour depth Analogue video inputs 4 x BNC, 1 Vss/75 Ohm with loop in outputs (automatic termination) Inputs and outputs are implemented mechanically in the SmartDisc 10IP basic device. General Installation In the SmartDisc 10IP basic device; in accordance with the accompanying installation instructions Dimensions 135 x 75 x 7 (WxHxD mm) Weight approx. 65 g Warranty: 24 months Vista SmartDisc 10IP 59 7 SmartDisc 10IP Technical Data 60 Vista SmartDisc 10IP 8 Factory settings 8 Factory settings This chapter provides an overview of the SmartDisc 10IP factory settings. For security reasons and to make programming easier for you, SmartDisc 10IP factory settings were set to immediate recording with all connected cameras. Refer to the following section "Continuous recording" for recording criteria. It is strongly advised to check SmartDisc 10IP recording and all other settings and to configure these according to application specific requirements. You can always revert to factory settings with a device reset (see “Device reset” on page 32). General settings Part 1/3 Device name User Date & Time Device name=not defined Registered users=not defined For user entry: User password=not defined; Password confirmation=not defined Live cameras and Archive cameras: in each case all cameras=activated Options: all options=activated Adjust Recorder Time: Set Recorder to PC Time=not activated Summer Time Settings: Set automatically to Summer Time=activated; time zone=Europe Time Zone: Time zone=(GMT +01:00) Extra holidays: No bank holidays for timer control defined Connections Network (TCP/IP) External modem Internal ISDN TA/ Modem Phone & IP numbers Vista SmartDisc 10IP 100 MBit (rear panel description: Ethernet): Obtain an IP address automatically (DHCP)=not activated; IP address = 192.168.31.95; Subnet Mask = 255.255.255.0; 1 GBit (rear panel description: IP Camera): Obtain an IP address automatically (DHCP)=not activated; IP address=192.168.32.95; Subnet Mask=255.255.255.0; General: Gateway = 192.168.31.1; Port = 3000; DNS server 1=1.2.3.4; DNS server 2=1.2.3.4; Maximum transmission speed = >400 KB/s = 3.13 MBit/s (corresponding to about 500 KB/s or 3.9M Bit/s depending on device load, network load, and PC configuration) Web Server=not activated; Automatic disconnect after=30 min.; WebAPI=not activated; LAN auto detection support=activated Baud rate =115000; Tone dial=not activated; Pulse dial=not activated; Number of rings=1; Initialisation prefix=not defined; Dial prefix=not defined; Last caller=not defined MSN=not defined; Reset Adapter every=1 hour Phone number / IP address=not defined; Callback=not activated; Number re-dials= 4; Pause between re-dials (s)= 10; Pause between repeating list (s) = 30s; Always call all numbers = not activated 61 8 Factory settings Live video settings E-Mail HTconnect Conditional refresh: On=activated With installed HYBRID Card 4 and at least one activated analogue video channel: Live transmission quality=720 * 288 +; Live quality for multi view: Groups=512 * 256 +; Quad=512 * 256 +; Ten=256 * 128; Send email in case of alarm=not activated; Send email in case of picture warning threshold reached=not activated; All other fields and options: not defined or not activated Port=3333, IP address 1 to IP address 5=not defined Camera-specific settings Camera settings Camera groups Motion detection zones Privacy zones For all cameras: Camera= activated; Camera name="Camera 1", "Camera 2", etc.; With installed HYBRID Card 4 and at least one activated analogue video channel: Brightness=100; Contrast=100; Colour=on For all camera groups: Group names="Group 1", "Group 2", etc.; no camera assigned to any group With installed HYBRID Card 4 and at least one activated analogue video channel: Enabled=not activated; Detection zones= all active (only visible on activation of motion fields for the corresponding camera) With installed HYBRID Card 4 and at least one activated analogue video channel: Privacy zones=not defined Alarm Alarm inputs Camera control inputs Motion Video loss Camera position authentication 62 Arm / Disarm input: Triggered manually or by software=not activated; Triggered by input=activated; Connect= not activated; active if= Normally closed (high active) Alarm input: Connect= activated; active if= control input closed (low active) Alarm only when trigger level stable for x s=Off For all cameras: Trigger level=Normally opened; Mode=Off; Time interval for Entry/Exit mode=10 s; Linked with Motion=not activated With installed HYBRID Card 4 and at least one activated analogue video channel: For all cameras: Motion alarm enabled=not activated; Sensitivity=– Motion For all cameras: Connect=not activated With installed HYBRID Card 4 and at least one activated analogue video channel: For all cameras: Sensitivity=Low; Connect=not activated Vista SmartDisc 10IP 8 Factory settings Site archive Video settings Archive passwords HDD POS/ATM/IBIS Keywords Adapter Audio Track settings Video x in Event triggered recording Continuous recording Vista SmartDisc 10IP For all cameras: Conditional refresh: On= activated For analogue cameras (only when using the HYBRID Card): Recording quality=720 * 288 + No archive password entered Commands: None of the delete or formatting options is activated For all cameras: Recording=not activated; Type=POS; Track size (%)=10%; Line lenght=57; Delete=not activated Keyword=all without entry; All=all activated Port=5000; Connected SmartText Interfaces are displayed where applicable Audio recording: On=not activated Commands: Delete audio track=not activated Operating mode=Duplex; Track division=identical partitioning of maximum storage capacity for all camera tracks For all video inputs: All set to continuous recording; Event recording always enabled=not activated; Timer: All set to continuous recording; Overwrite protection= not activated; Warning at=not activated (preset=90%); Report period less than= not activated (preset=30 days); Delete all pictures older than= not active (preset=30 days); For analogue cameras (only when using the HYBRID Card): Record preview images = not activated For all video inputs: Event trigger: Trigger via contact=Normally opened; Trigger via serial command=off; Retrigger at=not activated (preset=75%); Für analoge Kameras (nur bei Einsatz der HYBRID Card) gilt: Trigger via motion detection=off; Event size: Desired number of events=5000; Duration Prealarm (s)=5; Interval Prealarm (s)=1; Duration Alarm (s)=15; Interval Alarm (s)=0 (quickest possible) For all video inputs: Use easy mode=activated; Record image every=1 second; Preset for non-easy mode: Contact status Closed: Rec. method/trigger=Off; Recording interval (s)=1; Number of images=1 Contact status Opening (Edge +): Rec. method/trigger = Off; Recording interval (s)=1; Number of images=1 63 8 Factory settings Contact status Open: Rec. method/trigger=Permanent; Recording interval (s)=1; Number of images=1 Contact status Closing (Edge –): Rec. method/trigger=Off; Recording interval (s)=1; Number of images=10 General settings Part 2/3 Audio Relay Serial channel Listening=activated; Microphone=activated; Line=not activated; Speaking=activated Relay 1: Name=Relay 1; Mode=Latch; Closed while idle=not activated; Reset offline=activated; Closed=10 s Relay 2: Name=Relay 2; Mode=Latch; Closed while idle=not activated; Reset offline=activated; Closed=10 s Baud rate=9600; Mode=8N1 (8 data bits, no parity, 1 stop bit); Function = Transparent EMA (IDS = intrusion detection system) EMA Message to be sent Message to be received Enabled=not activated; Port=6666; Synchronise device time with EMA=not activated Address=00 00 00 (not defined); For all following line entries: Event=Off; Camera=1 Address=00 00 00 (not defined); For all following line entries: Enabled=Off; Camera=1; Preset=Off; Alarm=Off; Relay=Off; Trigger event=Off Extras Log file Service Extra Merge into images Last caller=not activated; Change of inputs=not activated; Only when armed=not activated; Temperature=activated; Video signal loss detection=not activated; Alarm call in case off reboot=not activated; Alarm call in case of defective Hard Disk=activated; Routine call every 24 hours=not activated (Time=12:0); Use without hard disk drive=not activated; Hang-up and redial on alarm=not activated; Release access for PTZ, Relay, Audio after [] seconds = 60; Software video signal lost detection = Immediately Merge camera names into images=not activated; Merge transmitter name into images=not activated; Only for IP cameras: Merge date and time into images=not activated; General settings Part 3/3 Upload / Download Firmware-Update (optional) CI Adapter (optional) 64 File name=not defined Update device with file=not activated For all ALM50 Module control inputs: Vista SmartDisc 10IP 8 Factory settings IP Camera HYBRID Card 4 Vista SmartDisc 10IP Camera=1; Preset=Off; Alarm=Off; Entry/Exit Timeout=10 s; Link with motion=Off; Trigger event=Off; Contact=Normally opened For all cameras: Manufacturer=Off; Model=not defined; IP address=not defined; Generic "GET" command 1=not defined; Generic "GET" command 2=not defined Configure: User=not defined; Password=not defined; Number of Presets=Off Forr all analogue camera channels: Function=Analogue Video; Enabled=not activated 65 8 Factory settings Appendix A, Interface specifications The table below contains an overview of the most important features of interfaces RS-232 and RS-485 interfaces. Function RS-232 / V.24 RS-485 Transmission type asymmetrical symmetrical Minimum number of wires Unidirectional 2, (bidirectional 3) Bidirectional 2; System responses are not be processed Maximum number of receivers (transmitter and receiver) 2 32 Distance between first 15 m and last device 1,200 m Terminating resistors no yes Max. transmission rate 115,200 Bit/s 10 MBit/s Transmitter permitted driver output voltage ± 25 V – 7…12 V Driver output signal without load ± 15 V ± 6 V Driver output signal with load ± 15 V ± 2 V Driver load 3…7 KOhm 54 Ohm Receiver input voltage ± 15 V – 7…12 V Sensitivity ± 3 V ± 200 mV Input resistance 3…7 KOhm 12 KOhm Note: As technical properties of serial interface components vary, transmission rate and line length data provided here constitute maximum limits. 66 Vista SmartDisc 10IP 10 Troubleshooting 10 Troubleshooting This chapter will support you in evaluating errors and help you with their elimination. What to do in the event of malfunctions / sabotage Malfunction report The SmartDisc 10IP LED Error on the housing front side indicates malfunctions. In addition, a log entry will be written to the log file on the hard disk (see “Log File” on page 47). Moreover, certain messages will be reported by relay, provided this relay has been configured as an Error relay. The LED Error relay indicates the state of the Error relay for SmartControl or SmartControl PRO software. Error / malfunction SmartDisc 10IP reaction Hard disk removal Error will be indicated by LED Error and reported to a SmartControl station (depending on configuration) by the Error relay. Error on hard disk access The error will be indicated by LED Error, written to the log file on the hard disk (if still possible) and forwarded to a SmartControl station (depending on configuration). Power failure Error relay opens (if so configured). Warning for set image threshold reached The condition will be indicated by LED Error and reported by the Error relay (depending on configuration). With a warning threshold set to <100%, the device will continue operation until the respective camera track on this disk is full. Then recording on this track will be stopped until deletion will release recording again. Vista SmartDisc 10IP Video signal failure The condition will be indicated by LED Error and reported by the error relay (depending on configuration). The device is switched off briefly and switched back on immediately. Fast switching off and on has the impact of a power failure. Wait for about 10 seconds after switching off the device before switching it back on again. Error relay opens (if so configured). 67 10 Troubleshooting General errors Frame archiving on the SmartDisc 10IP hard disk. Fault Possible causes Remedy The frame storage device is full, the number of images does not correspond to the size of the hard drive The frame storage device was switched off during the initialisation process, e.g. during initial start-up of a new removable hard disk. 1. Reinitialise the hard disk Frame storage device cannot be accessed online, message under image: ???/0 No frames archived Record some pictures before attempting to access the archive. Check the archive settings. The frame storage device cannot be accessed online, camera buttons are not displayed in the software window 1. Contact problems 1. Switch off the device. Remove the hard disk from the device and inspect/clean the contact bar. Error message "Hard disk error" Removable hard disk not locked in frame Lock the removable hard disk into the frame Frame storage device cannot be evaluated No up-to-date receiver or archive software installed 1. Install the latest version of SmartControl or SmartControl PRO software 2. Removable hard disk is faulty 2. Inspect the archive settings in the image archiving device. Has the desired recording type been configured? Have the camera tracks been set correctly? 2. Test the removable hard disk in the PC with application Scandisk (with surface test, without error correction). 2. Install the latest SmartPlayer software No null modem connection possible A null modem connection between the transmitter and a SmartControl receiver station is only possible with an original null modem cable (indicated by an orange-red sticker on the cable). Standard commercial null modem cables cannot be used. Refer to the pin assignment of the null modem cable in this manual (see “Direct connection with null modem cable” on page 24). 68 Vista SmartDisc 10IP 10 Troubleshooting Error diagnosis for direct connections by null modem cable Error at receiver Possible causes at PC Remedy (PC) receiver The transmitter list appears after Dial. 1. The null modem cable has 1. Receiver settings port A: Deactivate CAPI, not been recognised by TCP/IP and set the mode to normal. Select the the program correct COM port under Port. 2. Incorrect receiver modem settings 3. Incorrect or faulty null modem cable. 4. Incorrect or faulty COM port 2. Inspect the null modem cable. The transmitter list should not appear if the null modem cable is correctly connected as long as neither CAPI nor TCP/IP are activated. 3. Test the COM port with another terminal and program (e.g. mouse or modem and terminal software). Dialog box Connection 1. Incorrect baud rate 1. Receiver settings port A: Set the mode to Status appears, normal and enter the device Baud rate: If you 2. Incorrect or faulty null however no setup is do not know your device Baud rate try the modem cable. loaded. settings available, starting with 115,200 Baud. 3. SmartDisc 10IP switched off, not set to factory Check your SmartDisc 10IP: settings, or faulty. 2. Test the COM port with another terminal device and program (e.g. mouse or modem 4. Null modem connected to and HyperTerminal). active device 5. Hard drive not locked (no 3. Switch the transmitter off. Connect all cables power supply to HDD) properly. Switch the transmitter back on again. 4. Lock the removable hard disk. The dialog box 1. Removable hard disk 1. Switch the device off. Remove the hard disk. Connection Status is cannot be accessed Inspect or clean the contact strip of the displayed, but Setup or removable hard drive frame. 2. Hard drive not completely HDD setup is not formatted, device 2. Check the hard disk in the PC with application loaded 100%. The hard switched off too early Scandisk (with surface test, without error drive archive cannot be correction). read after establishing a connection. 3. Format the hard disk in the device and wait for a few minutes after entering the command. No remote transmission possible Problems with remote data transmission by telephone and computer networks can be caused on the transmitter side and on the receiver side. The SmartControl and SmartControl PRO software manuals provide detailed troubleshooting advice for locating errors. Error elimination is described there as well. Vista SmartDisc 10IP 69 10 Troubleshooting Image display errors Faulty image Possible causes Remedy All images are displayed 1. The images were recorded 1. Change the SmartDisc 10IP configuration with SmartControl software. in black and white. in black and white instead of colour. 2. Set the PC graphics card to more than 2. The PC graphics card is 256 colours. configured for 256 colours only. Pixel errors appear in the image, consisting of individual or large numbers of coloured dots. 1. Faulty or incorrect graphics driver. 2. The SmartDisc 10IP device is faulty. 1. Set the graphics card to a different colour mode (16 bit, 24 bit, 32 bit, True Color) which does not display the coloured dots. 2. Use a different or a new graphics driver. 3. Use a different graphics card. 4. Contact your retailer to have your SmartDisc 10IP device inspected. The displayed images consist of coloured rectangles. The SmartDisc 10IP device Consult your dealer. is faulty. The displayed images are too light or too dark. 1. The PC monitor is configured incorrectly. 1. Correct the settings of your PC monitor. 2. Use different cameras or correct the signals by 2. The camera signals from using appropriate wiring, different cables, etc. the cameras connected to 3. Check the configuration of the the SmartDisc 10IP SmartDisc 10IP device, particularly with device are too strong or regard to the video inputs. too weak. 3. SmartDisc 10IP settings for brightness and contrast, etc. are inappropriate. 70 Vista SmartDisc 10IP 11 Supplement 11 Supplement This chapter provides information that could not be included in the manual at the time of printing. 11.1 Chronologic SmartDisc 10IP firmware history ................................ 71 11.1 Chronologic SmartDisc 10IP firmware history SmartDisc 10IP firmware 1.84 2009-09-15 Support of all functions only with SmartControl/PRO 3.86 and higher ■ Device setup with activated DHCP corrected ■ Allocation of one Gateway address for both network interfaces aligned SmartDisc 10IP firmware 1.82 2009-09-01 Support of all functions only with SmartControl/PRO 3.86 and higher ■ Support of up to two HYBRID Cards 4 for the connection of up to 8 analogue cameras ■ Display of date and time, camera and transmitter name in the IP video image possible (only in conditional refresh mode) ■ Integration of several IP cameras of the following manufacturers (compare IP camera compatibility list): ■ ACTi (with firmware 3.11 or newer), Arecont, Basler, Hunt, IQeye, JVC, Messoa, Panasonic, Samsung Electronics, Sony, Visicom ■ Support of PTZ functionality and maximum 16 preset positions for IP cameras ■ Optimised configuration of the gateway address of the 100 MBit and 1 GBit interface SmartDisc 10IP firmware 1.80 2009-07-03 Support of all functions only with SmartControl/PRO 3.85 and higher ■ ■ Web Server update to V1.19 (inclusive Web API V1.5) ■ Performance improvements ■ Representation of live images and archive evaluation implemented for Smart Video Wall Simultaneous audio transmission and recording SmartDisc 10IP firmware 1.77 2009-03-26 Support of all functions only with SmartControl/PRO 3.83 and higher ■ Vista SmartDisc 10IP Initial Release 71 11 Supplement 72 Vista SmartDisc 10IP 08.3147-E Printed in Germany Vista Norbain SD Ltd 210 Wharfdale Winnersh Triangle Wokingham Berkshire RG41 5TP England Phone: +44 (0) 118 912 5000 Fax: +44 (0) 118 912 5001