AudaExplore Repair Facility Solutions
Transcription
AudaExplore Repair Facility Solutions
AudaExplore Repair Facility Solutions Improving efficiency, from start to finish Intelligent Solutions that work with you. Repair Facility Workflow AudaExplore Solutions Your customers need their vehicles repaired quickly. And you need to run a profitable, and productive, business. Whether you are a shop owner, estimator or parts manager, AudaExplore solutions let you do your job faster. They also make it possible for you to work more efficiently AudaExplore Collision Estimating Database Powers Audatex Estimating™ • “Vehicle-specific, option-driven” parts and labor data • Built-in smart repair logic • Extensive vehicle coverage • Monthly data updates • I-CAR® electronic Gold Classcertified data development team • Global expertise with your insurance partners to streamline the claims process and exceed your customers’ expectations— NEW 3D Intelligent Graphics getting them back on the road in record time. With 360-degree rotation, 3D parts, unlimited zoom, color-coded parts and substrate materials identification, an estimator can find and select the right parts faster. Estimate Writing Estimate Compliance Checks Estimate Communication / Upload Audatex Estimating™ Audatex Estimate Check™ Audatex Electronic Trading Partner™ (ETP) Next-generation estimating application • Improves productivity by driving faster, more accurate estimating • Easy to use, includes interactive on-screen hot graphics • Enables streamlined communication between repair facilities and their insurance partners Checks estimates for compliance with insurance repair program and individual repair facility rules, prior to uploading to insurer • Flexible rules set up • Helps manage insurance repair program business • Fully integrated with Audatex Estimating Provides fast, seamless electronic estimate transfer to insurance partners • Secure upload and download of estimates • Easy upload from within the estimating application • Facilitates faster claims settlement Audatex Estimating Add Ons Integrate with Audatex Estimating, saving time and maximizing estimating productivity • Available as web-based or DVD-based formats • Digital Imaging: Easily attaches images to estimates • Frame Dimensions: Provides instant, electronic access to frame dimensions • Real Steel Recycled Parts: Searchable database for recycled parts • Aftermarket Parts Database: Searchable database for aftermarket parts • Paintless Dent Repair (PDR): Automates PDR costs with electronic dent matrices • Tire Database: Provides instant access to tire information Audatex Estimate Review™ Audatex Claims Element™ Allows a repair facility and insurance partner to share, and make changes to, in-progress estimates Enables electronic access to estimates written by insurance adjustors; eliminates the need to re-key • Reduces supplements • Instantly, securely downloads estimates • Ensures quick approval • Fully integrated with Audatex Estimating • Simple activation, no additional software required • Fully integrated with Audatex Estimating E Repair Process/ Status Management Audatex Shop Reports™ AutoWatch® S Business Reporting and Tracking T I M A Automated, web-based reports that help you track, manage and grow insurance repair program business for a repair facility T • Monitors 15 key performance indicators (KPIs) tracked by insurance repair programs E • Easy-to-read, multiple reporting formats • Competitive benchmarking by geographic region (Three zip codes) A customer service solution for body shops, AutoWatch allows vehicle owners to view the progress of their vehicle repair from anywhere, anytime, via the Web, text or email. • Keep customers informed 24/7 • Improves customer satisfaction • Improves shop productivity • Smart phone app to send updates quick and easy. A • Customized shop web portal • Facebook® integration P P iAutoFocus™ R O Easy-to-use shop management solution that improves productivity and maximizes profits for repair facilities by: V • Reducing cycle time E • Driving effective parts management • Increasing labor productivity D • Accessing real-time reports • Streamlining communication with customers and insurers AudaExplore AudaExplore is the world leader in the development and implementation of software and services for the automobile and insurance claims processing industry. As part of the Solera integrated group of companies, we draw on our broad global claims market experience to identify and implement the best-practice processes that drive continuous improvement for our local customers and their trading partners. Global Presence Active in more than 50 countries across six continents More than 2,000 employees worldwide Customer Expertise Over 40 years experience serving our clients, including: 33,000 collision repair facilities 7,000 independent assessors 3,000 automotive recyclers 900 insurance carriers Innovative Technology Only “vehicle-specific, option-driven” database Next-generation estimating platform Integrated solutions that improve claims processing accuracy and efficiency Every day our best-in-class technologies help more customers automate their business processes and improve efficiency. Fanatical about providing solutions that deliver better results, we are in a unique position to lead the way in meeting the constantly changing needs of our customers around the world. AudaExplore World-Class Support AudaExplore offers more than technology solutions; we believe in supporting our customers from the day they sign up with us. To ensure your total satisfaction, we offer end-to-end support, including: Training Services: AudaExplore provides instructorled, computer-based and virtual training courses. Visit the Online Training Center, www.training.audatex.us, for more information or a class schedule. Industry-Leading Training As an IACET Authorized Provider, AudaExplore can offer Continuing Education Units (CEUs) for its programs that qualify under IACET guidelines. AudaExplore is also the first in the industry to provide CEUs for virtual classes—including computer-based training and webinars—through its ASE-certified CASE designation. And, specified AudaExplore courses also qualify for credits toward the Automotive Management Institute’s (AMI’s) Accredited Automotive Manager designation. Technical Support: For your convenience, AudaExplore offers several options for ongoing product support, including: Web Chat: Chat live with a technical support representative, Monday through Friday from 8 a.m. to 8 p.m. Eastern, by going to www.support.audatex.us. E-Mail: If you have a question that is not critical, you can email technical support from the website, www.support.audatex.us, and a representative will return your message within 24 hours. Phone: Dial 800-546-5237, Monday through Friday, from 8 a.m. to 8 p.m. Eastern, to speak with a technical support representative. Web Knowledge Library: Find the answers to your frequently asked questions, “how to” documentation and product help files by going to www.support.audatex.us. Contact a Sales Rep Today For more information: Call: 1-800-237-4968 or see us at www.audaexplore.com. 15030 Avenue of Science, Suite 100, San Diego, CA 92128 Tel: (800) 237-4968 Fax: (858) 946-1073 www.audaexplore.com www.solerainc.com © Audatex North America, Inc. All Rights Reserved. AUDATEX is a registered trademark owned by AUDATEX North America, Inc., or its affiliated companies, in the United States and/or other countries. All other company and/or product names may be trademarks or registered trademarks of their respective owners in the United States and other countries. - AUDXP7902R01
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