ExxonMobil Medicare Supplement Plan
Transcription
ExxonMobil Medicare Supplement Plan
ExxonMobil Medicare Supplement Plan Summary Plan Description 201 About Medicare Supplement - Information Sources - Introduction - Plan at a Glance Eligibility and Enrollment The Prescription Drug Program Other Plan Provisions Accepting Assignment Covered Expenses Exclusions ExxonMobil Medicare Supplement Plan SPD As of January 2015 About The Medicare Supplement Plan This summary plan description (SPD) is a summary of the ExxonMobil Medicare Supplement Plan (the Plan). It does not contain all Plan details. In determining your specific benefits, the full provisions of the formal Plan documents, as they exist now or as they may exist in the future, always govern. Copies of these documents are available for your review. The Medicare numbers used in this SPD are current for 2015 but are subject to change. The dollar amounts in the examples are for explanation purposes only and may not reflect what a specific service might cost or how much Medicare and the Plan would pay toward that service. Coordination of Benefits Claims Information Sources Partners in Health When you need information, you may contact: Continuation Coverage Prescription Drug Program - Express Scripts is the claims processor for outpatient prescription drugs provided through mail order for long-term prescriptions or a local retail pharmacy for short-term prescriptions. Administrative and ERISA Information Key Terms Benefit Summary Phone Numbers: Express Scripts Pharmacy Mail-order Pharmacy: 800-695-4116 800-497-4641 (international, use appropriate country access code depending on country from which you are calling)* For questions regarding Retail Prescriptions – Express Scripts: 800-695-4116 800-497-4641 (international, use appropriate country access code depending on the country from which you are calling)* Address: Express Scripts Pharmacy Mail-order Pharmacy: P.O. Box 650322 Dallas, TX 75265-0322 Non-network and Coordination of Benefits Retail Prescriptions Claims Processing: Express Scripts ATTN: Commercial Claims P.O. Box 2872 Clinton, IA 52733-2872 page 2 *To be able to reach this international access line for Express Scripts, please use the appropriate access number (e.g., AT&T Direct Service) for the country you are calling from. Another way to locate retail network pharmacies and order refills is via the Express Scripts web site at www.express-scripts.com. All Other Medical — Aetna, the claims administrator, provides claim forms, claims payment information and advance approval for in-home skilled-nursing care. Aetna is also the claims processor for all medical expenses except outpatient prescriptions. Phone Numbers: Address: Aetna Member Services 800-222-3992 210-366-2416 (international, call collect) Monday - Friday 8:00 a.m. to 6:00 p.m. (U.S. Central Time), except certain holidays Automated Voice Response Hours: 24 hours a day, 7 days a week Aetna P.O. Box 981106 El Paso, TX 79998-1106 Benefits Administration — Retirees and survivors can enroll/change coverage on the ExxonMobil Benefits Service Center website at www.exxonmobil.com/benefits. If you are unable to access the Internet or need additional information, you may contact: Phone Numbers: Retirees and Survivors call: ExxonMobil Benefits Service Center Monday – Friday 8:00 a.m. to 6:00 p.m. (U.S. Eastern Time), except certain holidays Toll-Free: 1-800-682-2847 or 800-TDD-TDD4 (833-8334) for hearing impaired Address: ExxonMobil Benefits Service Center PO Box 199540 Dallas, TX 75219-9722 ExxonMobil Sponsored Sites — Access to Plan-related information including claim forms for employees, retirees, survivors, and their family members. ExxonMobil Family, the Human Resources Internet Site — Can be accessed by everyone at www.exxonmobilfamily.com. Retiree Online Community Internet Site — Can be accessed by retirees and survivors only at www.emretiree.com. ExxonMobil Benefits Service Center at Xerox Internet Site — Can be accessed by everyone at www.exxonmobil.com/benefits. page 3 Introduction The ExxonMobil Medicare Supplement Plan, referred to as the Plan in this SPD, is a medical plan for retirees, survivors and their eligible family members who are also eligible for Medicare. It is designed to work with Medicare Parts A and B to give you medical coverage similar to that available to employees and retirees not eligible for Medicare. The ExxonMobil Medicare Supplement Plan also covers care and supplies such as outpatient prescription drugs, in-home skilled-nursing care and medical care received outside the United States, which are not covered by Medicare Parts A and B; however, if you enroll in a Medicare Advantage (Part C) plan which provides a Medicare prescription drug benefit or Medicare Part D (coverage for prescription drugs), the Plan will not cover any outpatient prescription drugs even if they are not covered under Medicare Part C or D. While the Plan is designed to work with Medicare Parts A and B, it is not intended to pay all amounts that Medicare does not cover. Benefits payable under the Plan are considered together with the benefits received from Medicare. The Plan does not involve an insurance policy. All claims are funded by contributions from ExxonMobil, other participating employers and participants. Aetna Life Insurance Company (Aetna) and Express Scripts are paid fees to provide services such as processing claims, answering questions, and managing the pharmacy network and mail-order pharmacy service. Neither Aetna nor Express Scripts has any responsibility for funding benefits under the Plan. Aetna does not render medical services or treatments. Neither the Plan nor Aetna is responsible for the health care that is delivered by providers participating in the ExxonMobil Medicare Supplement Plan and those providers are solely responsible for the health care they deliver. Providers are not the agents or employees of the Plan or Aetna. The Plan is described in detail in this SPD. These tools help you find specific information quickly and easily: Plan at a Glance, a quick user's guide highlighting Plan basics. Charts and tables to provide information, examples, highlights of Plan provisions, including a Benefit Summary chart. References to places where you can find more information. A list of Key Terms containing definitions of some words and terms used in this SPD. A careful reading of this SPD will help you understand how the Plan works so you can make the best use of the Plan provisions. You may obtain additional information from the sources shown on page 1. page 4 Plan at a Glance Eligibility Retirees and their eligible family members who are also eligible for Medicare may participate. Survivors of retirees or deceased employees may also be eligible once they become Medicare eligible. See page 6. The Prescription Drug Program The Plan offers cost-saving ways to buy outpatient prescription drugs if you are not participating in a Medicare Advantage (Part C) plan which provides a Medicare prescription drug benefit or Medicare Part D — at local participating network pharmacies and through mail order. See page 10. Other Plan Provisions You must satisfy an annual deductible of $300 before the Plan starts paying. If you meet your annual out-of-pocket limit of $3,000, the Plan's reimbursement level — when combined with Medicare Parts A and B — is 100% of most covered charges for the rest of that calendar year. The Plan covers some items Medicare may not, such as transition benefits from pre-65 medical plans sponsored by ExxonMobil, in-home skilled-nursing care and medical care received outside the United States. See page 18. Accepting Assignment If your doctor or other health care providers accept assignment, they accept the amount Medicare approves as payment in full for each service or supply. You must still pay any co-insurance amount. See page 25. Covered and Excluded Expenses The Plan provides benefits for many, but not all, types of treatment, care and services. See page 28 for Covered Expenses and page 31 for Exclusions. Coordination of Benefits The Plan treats Medicare coverage as another group plan for purposes of coordinating benefits. See page 33. Claims All claims should be submitted to Medicare first. If you participate in Medicare Direct, your Medicare Part B claim is automatically forwarded from Medicare to Aetna. If you do not participate in Medicare Direct, you submit the claim along with the Explanation of Medicare Benefits forms to Aetna. See page 35. Partners in Health Tools and resources are available to you and your family members to help you better manage your health care. See page 38. COBRA Your family members who lose eligibility may continue medical coverage for a limited time in certain circumstances. See page 40. page 5 Administrative and ERISA Information The Plan is subject to rules of the federal government, including the Employee Retirement Income Security Act (ERISA), not state insurance laws. See page 44. Key Terms This is an alphabetized list of words and phrases, with their definitions, used in this SPD. See page 50. Benefit Summary Key features of the Plan and Medicare are highlighted. See page 56. About Medicare Supplement Eligibility and Enrollment Eligibility and Enrollment Q. Who can participate in the Plan? - Eligible Retiree - Eligible Family Members - Eligibility for Medicare - Enrolling in Medicare - When Plan Eligibility Ends A. There are three conditions for eligibility for the Plan. You must: The Prescription Drug Program Other Plan Provisions Accepting Assignment Covered Expenses Exclusions Coordination of Benefits Be eligible for Medicare; Be an eligible retiree or eligible family member; and Have been covered by an employer-sponsored group medical plan immediately before Plan eligibility. You will have to show loss of coverage under an employer sponsored group medical plan (any group medical plan sponsored by either the Corporation or another employer) to enroll any time after your Medicare eligibility. You have 60 days from the date of loss of coverage under an employer sponsored group medical plan to provide documentation of loss of this coverage and enroll in the ExxonMobil Medicare Supplement Plan. If you do not enroll within 60 days from your loss of coverage you will not have another opportunity to enroll. Eligible Retiree Claims For purposes of the Plan, you are an eligible retiree if you attained retiree status from: Partners in Health Continuation Coverage Administrative and ERISA Information Key Terms ExxonMobil; Exxon; Mobil; or Superior Oil Company. Retirees of Station Operators, Inc. doing business as ExxonMobil Company Operated Retail Stores (CORS) are not eligible for coverage under this plan. Benefit Summary Eligible Family Members For purposes of the Plan, eligible family members include: The spouse of an eligible retiree. The surviving spouse, who has not remarried, of a deceased eligible retiree. The surviving spouse, who has not remarried, of a deceased employee. The child of an eligible retiree. page 7 The child, whose surviving parent has not remarried, of a deceased employee or eligible retiree. A person who becomes an eligible family member of an ExxonMobil eligible retiree by marriage after becoming eligible for Medicare. To participate in the Plan under this provision, prior group health coverage is not required. However, the person must be added as a covered family member within 30 days of becoming eligible. Eligibility for Medicare In general, you are eligible for Medicare if you are at least 65 years of age or have received Social Security disability benefits for 24 consecutive months. Anyone, including children, can be eligible for Medicare by virtue of a disability as described on page 51. No one becomes eligible for Medicare as the dependent of someone who is eligible for Medicare. For example: If you are 65 years of age and your spouse is 61 and not disabled, you are eligible for Medicare but your spouse is not; or If you are under age 65 and not disabled and have a spouse either over 65 or eligible due to disability, your spouse is eligible for Medicare but you are not. Enrolling in Medicare If you are receiving Social Security benefits, your Social Security office should contact you with information about Medicare before your 65th birthday. If you are not receiving Social Security benefits or if you have not been contacted by Social Security and are nearing your 65th birthday, contact your local Social Security office. To receive maximum benefits from the Plan and Medicare, you must enroll in both: Part A covers hospital care and care in a skilled-nursing facility. There is no premium for most Part A participants. Part B covers physician bills and some out-of-hospital expenses. A premium for Part B is deducted from your Social Security check. Contact Medicare for current premium information. If your spouse worked in a job not covered by Social Security or did not work long enough to qualify for free Part A coverage, the Plan pays full benefits with or without Part A coverage. The spouse must, however, sign up for Part B to receive maximum benefits. page 8 Enrolling in Medicare Advantage (Part C) or Medicare Part D Participants who choose to enroll in a Medicare Advantage (Part C) plan which provides a Medicare prescription drug benefit or Medicare Part D Prescription Drug Plan will no longer be eligible for outpatient prescription drug coverage under the Plan. If you enroll in a Medicare Part C plan which provides a Medicare prescription drug benefit or Part D program and continue your Plan participation, your required contributions remain the same, but you will not be eligible for outpatient prescription drug benefits under the Plan. Questions About Medicare? Contact Social Security Administration: Call toll free 800-772-1213 . Access the Web site at www.socialsecurity.gov. Enrolling in the Plan The ExxonMobil Benefits Service Center (EMBSC) contacts retirees and their spouses and surviving spouses shortly before their 65th birthdays. If you have not been contacted by the time you become eligible for Medicare, contact the EMBSC. This is particularly important if you become eligible for Medicare by virtue of disability rather than age. You should also contact the EMBSC when your child or spouse becomes eligible for Medicare. Important Notice About Becoming Medicare-Eligible Retirees or survivors or covered family members of a retiree or survivor who become Medicare eligible either due to age or Social Security disability status are no longer eligible to participate in the ExxonMobil Medical Plan (POS II Options and HMO Options). Medicare eligible participants must change their Company-provided coverage from the ExxonMobil Medical Plan to the ExxonMobil Medicare Supplement Plan and enroll in Medicare Parts A and B. (Note: There are no HMO options under the ExxonMobil Medicare Supplement Plan). Even if you enroll in the ExxonMobil Medicare Supplement Plan, but choose not to enroll in Medicare Parts A and B, you will receive no reimbursement from the ExxonMobil Medicare Supplement Plan for claim expenses that would have been paid by Medicare had you been enrolled. The ExxonMobil Medical Plan is not available to retirees and survivors who are Medicare-eligible. Don't Be Without Coverage! Notify the ExxonMobil Benefits Service Center as soon as you or your family members receive notice of eligibility for Medicare Parts A and B due to either age or disability. page 9 When Plan Eligibility Ends Eligibility for the Plan ends: When a participant fails to make the required contributions. When you cancel your coverage in writing. For a spouse following a divorce. For a surviving spouse and stepchildren upon remarriage. For children upon the marriage of the surviving parent. For the surviving spouse and children of an employee who died with less than 15 years of ExxonMobil benefit service after a period from the date of death equal to twice the deceased employee's length of ExxonMobil benefit service. If, at some future date, the Plan is terminated or replaced. If you cancel your coverage, you will not be allowed to re-enroll in the future. Also, if you are not covered under this or another medical plan to which ExxonMobil contributes, your otherwise eligible family members cannot continue coverage under any ExxonMobil medical plans. About Medicare Supplement The Prescription Drug Program Eligibility and Enrollment Q. Does the Plan cover outpatient prescription drugs? The Prescription Drug Program - Short-Term Prescriptions - Long-Term Prescriptions - Comparing Retail Pharmacy A. Yes, but only if you are not enrolled in Medicare Part D or a Medicare Part C plan that provides a Medicare prescription drug benefit. The Plan's prescription drug benefits offer cost-saving ways to buy outpatient prescription drugs: with Express Scripts Pharmacy - Covered Prescriptions - Limitations Other Plan Provisions Accepting Assignment A network of local participating retail pharmacies for short-term prescriptions. Express Scripts Pharmacy, the mail-order service for long-term or maintenance prescriptions. Express Scripts Specialty Pharmacy. No deductible is required. Covered Expenses Exclusions Coordination of Benefits Claims Partners in Health Continuation Coverage Administrative and ERISA Information Key Terms Benefit Summary Note: Prescription medications, including injections, billed by and provided in a hospital or a doctor's office are not covered under the prescription drug program but may be covered medical expenses under the Medicare Supplement Plan. Medications billed to you by a pharmacy vendor are not covered under the Medicare Supplement Plan. For Certain Prescription Drugs: You must call Express Scripts for pre-certification of certain prescription drugs. This applies whether you are inside or outside the United States. In the therapeutic chapters listed below, there will be targeted drugs determined by Express Scripts which will not be covered unless pre-certified by Express Scripts. Non-targeted drugs will be covered without such authorization, and will continue to be dispensed with no further action by either a participant or the prescribing physician. These classes are proton pump inhibitors, sleep agents, depression, osteoporosis, respiratory, cardiovascular, triptans, growth hormone, stimulants for Attention Deficit Hyperactivity Disorder (ADHD), prostate therapy drugs, topical steroids and stroke prevention. Additional prior authorization rules apply to certain therapeutic chapters of drugs; miscellaneous immunological agents, central nervous system/miscellaneous neurological therapy, biotechnology/adjunctive cancer therapy, central nervous system/headache therapy, central nervous system/analgesics, neurology/miscellaneous psychotherapeutic agents, and miscellaneous pulmonary agents. Certain drugs within each chapter as determined by Express Scripts will only be covered to the extent they are authorized by Express Scripts. If you have a question regarding a drug in any of these therapeutic chapters, contact Express Scripts to determine whether your drug is covered without precertification. You must identify yourself as a member of the Express Scripts retail pharmacy program to receive Plan savings. Call Express Scripts at 800-695-4116 or check the Express Scripts web site at www.express-scripts.com to locate a participating retail pharmacy near you. page 11 Short-Term Prescriptions A short-term prescription is written for a drug taken for a limited period of time, such as an antibiotic for a specific illness or if your doctor wants you to try the prescription before having a long-term prescription filled. The Plan provides benefits for up to a 34day supply. See page 16 for limitations. You have the choice of filling your prescriptions at: A local participating retail pharmacy (part of Express Script's extensive network of retail pharmacies), where you will pay your share — co-payment — of the discounted cost. There are no claims to file. A non-participating pharmacy of your choice, where you will pay the full retail price and file a claim for partial reimbursement of the cost. To receive the discounted price: Present your prescription and either your prescription drug identification card or the primary participant's identification number at a participating network pharmacy. The pharmacist enters the prescription and the primary participant's identification number into the pharmacy's computer system to confirm: That you are a participant or family member covered by this option. That it is a covered prescription. Your share of the prescription's cost. You do not file a claim. The term primary participant refers to the participant whose identification number is used for identification purposes. The primary participant is the retiree, survivor or individual who elected COBRA coverage. Covered family members use the primary participant's identification number to access all medical benefits. Be sure to give identification cards or the primary participant's identification number to your spouse and any covered family members who may live away from home. Note: Family members who elect COBRA coverage must use their own identification number after the date they enroll as a COBRA participant. Refills Too Soon? Refills can be obtained if prescribed and needed. You must have used at least 75% of the previous prescription, based on the dosage prescribed, before you can obtain a refill and receive Plan benefits. Co-Payments For prescription drugs purchased at a participating retail pharmacy, you pay a percentage of the discounted cost of the drugs. Type of Drug: Retail Pharmacy Percentage CoPayment: Generic drugs 30% Formulary preferred brand name drugs 30% Formulary non-preferred brand name drugs 50% page 12 Examples: Generic drug purchased at a retail network pharmacy — discounted cost of medication is $24. You pay 30% co-payment ($24 x .30) = $7.20 Preferred brand name drug purchased at a retail network pharmacy (if no generic is available) — cost of medication is $42. You pay 30% co-payment ($42 x .30) = $12.60 Non-preferred brand name drug purchased at a retail network pharmacy (if no generic is available) — cost of medication is $64. You pay 50% co-payment ($64 x .50) = $32 Retail Refill Limitation For the third and subsequent refills of a long-term or maintenance drug, which is a drug you take for an extended period of time, such as for ongoing treatment of diabetes, arthritis, a heart condition or high blood pressure, you will pay an additional 25% percentage co-payment. The additional 25% co-payment does not apply to your annual prescription drug out-of-pocket maximum. For example, the percentage co-payment for a generic maintenance drug purchased at a retail network pharmacy is 55%. Cost of a Generic Maintenance Medication Obtained at a Retail Pharmacy $50.00 Cost of generic maintenance drug (30-day supply) Percentage of Co-payment If you purchase the generic maintenance drug at retail $50.00 Cost of generic drug (30-day supply) x 30% Percentage co-payment $15.00 Your percentage co-payment if you purchase the generic on the first fill and next 2 refills If you purchase the drug on the third refill: Your copayment will be $50.00 x 55% = $27.50 The additional $12.50 paid to purchase the third and subsequent refills will not count toward meeting your annual out-of-pocket maximum Retail Pharmacy Percentage Co-Payment for the third and subsequent refill of a long-term maintenance drug: Generic drugs 55% Formulary preferred brand name drugs 55% Formulary non-preferred brand name drugs 75% page 13 Using a Non-Participating Pharmacy or Not Identifying Yourself as a Express Scripts Participant You are not eligible for a discounted price if you: Have your prescription filled at a non-participating pharmacy; or Do not identify yourself as an Express Scripts participant at a network pharmacy. In either case: You pay the full non-discounted price of the prescription at the time of purchase. You must submit a completed Direct Reimbursement Claim Form to Express Scripts. You may obtain a claim form by calling Express Scripts at the number shown in the front of this SPD. You will be responsible for: 100% of the difference between the non-discounted and discounted cost of the prescription (the ineligible cost); PLUS Your percentage co-payment portion of the discounted cost. This example shows how you would save money when you use a network pharmacy and show your prescription ID card. In this case, you would save $10. Without Express Scripts Discount Full retail cost of preferred brand name prescription (non-discounted) Discounted cost Ineligible cost With Express Scripts Discount $ 50.00 N/A -$ 40.00 $ 10.00 $ 40.00 0.00 Ineligible cost 30% co-payment ($40 x .30) $ 10.00 $ 12.00 $ 0.00 $ 12.00 Your cost $ 22.00 $ 12.00 Long-Term Prescriptions A long-term or maintenance drug is one you take for an extended period of time, such as for ongoing treatment of diabetes, arthritis, heart condition or high blood pressure. The Plan generally provides benefits for up to a 90-day supply through the mail-order prescription service. See page 16 for limitations. If you need maintenance medication immediately, ask your doctor for two prescriptions — one for an immediate supply to be filled at a local pharmacy and a second for an extended supply to be ordered by mail. Express Scripts Pharmacy — Mail-Order Pharmacy With Express Scripts Pharmacy, the mail-order pharmacy, you save money and have the convenience of home delivery. Ask the doctor to write a prescription for up to a 90day supply with appropriate refills. Enclose your original prescription(s) and payment of your percentage co-payment in an envelope. If you are paying via check or money order, you may obtain a calculation of your percentage co-payment from the Express Scripts web site or by calling Express Scripts directly. If you are paying via credit card, Express Scripts will deduct the appropriate percentage co-payment and you will receive notification of the deduction with your medication. page 14 For each prescription filled, you pay: Type of Drug: Express Scripts Pharmacy Percentage Co-Payment: Generic drugs 25% Preferred brand name drugs 25% Non-preferred brand name drugs 45% Your prescription will be delivered to the address on your order form within 14 working days. By law, prescriptions may not be sent outside the U.S. Refills You may order refills by calling Express Scripts or sending in the refill label provided with your previous order. You may also order refills through Express Scripts web site. You should order a refill about three weeks before your current supply will be exhausted, but remember that you must have used at least 75% of the previous prescription based on the prescribed dosage. Comparing Retail Pharmacy with Express Scripts Pharmacy This example shows how you can save money by purchasing long-term medication through the mail-order pharmacy. Assume you purchase a 90-day supply of a preferred brand name drug: At a Participating Retail Pharmacy: Through Express Scripts Pharmacy: $108.00 Cost of preferred brand name drug (30-day supply) $324.00 Cost of preferred brand name drug (90-day supply) x 30% Percentage co-payment x 25% Percentage co-payment $32.40 Your co-payment for a 30-day supply or $97.20 for a 90-day supply $81.00 Your co-payment You pay $97.20 for a 90-day supply You pay $81.00 for a 90-day supply. By purchasing a 90-day supply of this prescription through mail order, you would save $16.20. That is $64.80 a year for one prescription. Note this example does not include in the calculation the additional 25% co-payment for the third and any subsequent refills from a participating retail pharmacy. Actual savings may be greater. Whether you fill prescriptions through Express Scripts Pharmacy, at a local pharmacy or through Express Scripts Specialty Pharmacy: Your payments and co-payments under the outpatient prescription drug benefits do not apply toward your deductible for other benefits under the Plan. Your prescription drug payments and co-payments do not apply toward your annual medical out-of-pocket limit. Your prescription drug annual out-of-pocket maximum is $2,500 for each individual in your family, or $5,000 for your entire family. Additionally, there is a per prescription out-of-pocket maximum for drugs purchased at retail and through mail order, as shown in the table. The additional cost for purchasing brand-name prescription drugs when a generic is available, in addition to the additional coinsurance charged for purchasing third and subsequent refills of maintenance medications obtained at retail pharmacies, will not count toward your annual out-of-pocket maximum. page 15 Retail Per Prescription Out-of-Pocket Maximum (30-day or less supply) Mail Per Prescription Out-of-Pocket Maximum (Generally 90-day supply $50 $100 Preferred Brand Name Drugs $115 $200 Non-Preferred Brand Name Drugs $170 $300 Generic Covered Prescriptions The Plan covers drugs, medicines and supplies that are: Obtainable only with a physician's prescription or are specifically covered expenses (see Covered Expenses on page 28); Approved by the U.S. Food and Drug Administration for the specific diagnosis; Medically necessary (see page 53); Not experimental or investigational. Generic Drugs The program encourages consideration of generic alternatives, which are less expensive to you and the Plan. About half of all brand name medications have a generic equivalent available. By law, the brand name and generic medications must meet the same standards for safety, purity, strength and effectiveness. The pharmacist will only dispense generics which receive FDA approval and only if authorized by your doctor. Note: If both generic and brand name drugs are available to treat your condition, your percentage co-payment amount will depend on which medication you select. If you purchase the brand name drug, you are responsible for paying the generic drug percentage co-payment PLUS the difference in cost between the generic drug and the brand name drug up to the brand per prescription maximum. This difference in cost will not count toward your annual prescription drug out-of-pocket maximum. Here is an example of how you can save by choosing a generic drug at a retail pharmacy when a brand-name drug is available on the Plan's formulary list of medications. Cost Difference Between Percentage Co-Payment Brand and Generic $100.00 Cost of preferred brand-name drug (30-day supply) $50.00 Cost of generic drug (30-day supply) $ 50.00 Cost difference If you purchase the generic drug: $50.00 Cost of generic drug (30-day supply) x 30% Percentage co-payment $15.00 Your co-payment if you purchase the generic If you purchase the brand name drug: Your copayment will be $15.00 + $50.00 (cost difference) = $65.00 The additional $50 does not count toward your annual prescription drug out-of-pocket maximum. page 16 Available Alternatives Sometimes, a generic drug or a less expensive brand name drug which provides the same therapeutic effect, but at a lower cost to you, may be available. If so, the network system will inform the pharmacist that a less expensive alternative medication is available to fill your prescription. A pharmacist from the network or Express Scripts Pharmacy may contact your doctor to discuss the generic or less expensive brand name alternative. If the doctor authorizes a substitution, the pharmacist will dispense it based solely on your doctor's agreement. If Express Scripts Pharmacy fills a prescription with a generic or an alternative brand name drug, your order will include an explanation of the doctor's change and a credit for any excess co-payment. The Network Formulary Program A formulary is a list of commonly prescribed medications within particular therapeutic categories. The drugs on the list have been selected based on their effectiveness and cost. To be included in the formulary list, a drug must meet rigorous standards of approval by the Express Scripts Pharmacy and Therapeutic Committee - a group of nationally recognized medical professionals. It is always up to your doctor to decide which medications to prescribe. If you have questions about the Express Scripts formulary, you should contact Express Scripts directly. Drug Monitoring Service All prescriptions, both mail order and retail, are screened by the network's computerized drug monitoring service. This service analyzes all of your prescriptions in the system for potential problems such as adverse drug interactions, drug duplications and unusually high or low dosages. This service will also detect if a refill is requested too soon. If a potential problem is detected, the drug monitoring service transmits a message to the pharmacist. The pharmacist will contact your doctor about the potential problem or otherwise resolve the issue before dispensing the prescription. Of course, your doctor makes the final decision about any change in your prescription or course of treatment. Limitations In most cases, the pharmacist will fill the prescription according to the doctor's written orders. However, there are some limitations: If the prescription is written for an amount that is greater than the Plan covers, the pharmacist will fill the prescription up to the Plan limit. You have the option to buy the additional amount at that time if purchasing at a retail pharmacy, but there is no Plan benefit. If the medicine is a controlled substance or if there is a manufacturer's or prescription benefit manager's directive, a smaller amount may be provided. You must use at least 75% of the prescription, based on the dosage prescribed, before you can obtain a refill and receive Plan benefits. When a Prescription Drug Becomes Available Over the Counter When a prescription medication becomes available over the counter, so that it can be purchased without a prescription, at the same strength and for the same use, it will no longer be covered under the Prescription Drug Program. In addition, other drugs in the same therapeutic class may be excluded from the program, but this determination will be made on a case by case basis, based on available clinical data. Special Rules for Coordinating Benefits for Prescriptions If you or your family members are covered under any other group medical plan, the Plan coordinates benefits with that plan, as described on pages 33-34. In addition, information about the other coverage is provided to the outpatient prescription drug network. page 17 When a pharmacist reviews your family member's eligibility information in the network system, a code will indicate if your family member has other coverage that should pay benefits first. In these cases, you must first pay according to the primary plan provisions (i.e., you cannot purchase prescriptions using the Express Scripts card or through the mail-order prescription service). After the primary plan has paid, you may file a claim with the Plan for reimbursement of any remaining amount; the procedure is the same as when a non-participating pharmacy is used. The Plan will pay the lesser of what would have been paid if the claim was not filed with the primary plan or the amount not paid by the primary plan. Medicare Advantage (Part C) Plans, Medicare Part D, and The Prescription Drug Program Participants who choose to enroll in a Medicare Advantage (Part C) plan which provides a Medicare prescription drug benefit or Medicare Part D Prescription Drug Plan will no longer be eligible for outpatient prescription drug coverage under the Plan. If you enroll in a Medicare Part C plan which provides a Medicare prescription drug benefit or Part D program and continue your Plan participation, your required contributions remain the same, but you will not be eligible for outpatient prescription drug benefits under the Plan. Pre-Certification: Preferred DrugStep Therapy Rules You must call Express Scripts for pre-certification of certain prescription drugs described below: Preferred drug step therapy rules are used for certain therapeutic chapters of drugs, to encourage the use of effective, lower-cost drugs by excluding some targeted medications from coverage. In the therapeutic chapters proton pump inhibitors, sleep agents, depression, osteoporosis, respiratory, cardiovascular, triptans, growth hormone, stimulants for Attention Deficit Hyperactivity Disorder, prostate therapy drugs, topical steroids, and stroke prevention, there will be targeted drugs determined by Express Scripts which will not be covered unless pre-certified by Express Scripts. Non-targeted drugs will be covered without such authorization and will continue to be dispensed with no further action by either you or the prescribing physician. If you have a question regarding a drug in any of these therapeutic chapters, contact Express Scripts to determine whether your drug is covered. You will be notified directly by Express Scripts if you are affected by these rules. Prior Authorization Rules New prior authorization rules apply to certain therapeutic chapters of drugs; some therapies in this section will be monitored for appropriate pharmacogenomics parameters. These classes are miscellaneous immunological agents, central nervous system/miscellaneous neurological therapy, biotechnology/adjunctive cancer therapy, central nervous system/headache therapy, central nervous system/analgesics, neurology/miscellaneous psychotherapeutic agents, and miscellaneous pulmonary agents. In addition, anabolic steroids, high cost antibiotics, anti-emetics, antivirals, narcotics, acne dermatologicals and topical pain medications may trigger a prior authorization. Oral oncology medications will also be limited to ensure appropriate use. Certain drugs within each chapter as determined by Express Scripts will only be covered to the extent they are authorized by Express Scripts. If you have a question regarding coverage for a drug in any of these therapeutic chapters, contact Express Scripts. You will be notified directly by Express Scripts if you are affected by these rules. Split-Fill Program Express Scripts’ split fill program applies to certain select specialty conditions where participants often stop or change therapy early in treatment due to side effects or their ability to tolerate treatment. This program will provide smaller initial fills (15-day supply) and clinical support to participants as they begin their therapy. Coinsurance and the per prescription maximum will be applied on a prorated basis so that the participant will not be disadvantaged financially. This program is designed to help manage side-effects, eliminate wasted medications and manage specialty drug costs. About Medicare Supplement Other Plan Provisions Eligibility and Enrollment Q. How does the Plan work? The Prescription Drug Program Other Plan Provisions - Deductibles - Annual Out-of-Pocket Limit - No Lifetime Limit - Mental Health Treatment - Transition Benefits - Examples - In-Home Skilled-Nursing Care A. In addition to outpatient prescription drugs, the Plan covers certain other expenses. You and the Plan share costs for covered treatment and services. You must satisfy an annual deductible before the Plan considers expenses for payment. Once the annual deductible is met, the Plan's reimbursement level - when combined with Medicare - is 80% for the following expenses: covered charges that are paid by Medicare at less than 80%, claims from outside the U.S., and in-home skilled nursing care. The Plan also includes an annual out-of-pocket limit that includes your deductible. If you should meet your annual out-of-pocket limit, the Plan's reimbursement level — when combined with Medicare — is 100% of most covered charges for the rest of that calendar year. For examples, please see chart on page 57. Deductibles Accepting Assignment Covered Expenses Exclusions Coordination of Benefits Each year you must meet the deductible before any expenses, other than outpatient prescription drugs, are eligible for reimbursement by the Plan. You may become eligible for the Plan during a year in which you have met part or all of the deductibles under another medical plan to which ExxonMobil contributes. Those amounts apply to your deductible for the Plan, but do not apply to Medicare deductibles. Claims Partners in Health Continuation Coverage Administrative and ERISA Information Key Terms Benefit Summary Annual Out-of-Pocket Limit The Plan protects you against most extremely high medical expenses. It does so by limiting your annual out-of-pocket payments for most covered expenses to $3,000 per person. Once you have spent $3,000 for covered expenses (including your deductibles), the Plan's reimbursement level when combined with Medicare is 100% for most covered charges during the remainder of that year. For the year in which you become eligible for the Plan, this limit includes your out-ofpocket amounts for covered expenses while participating in any medical plan to which ExxonMobil contributes. page 19 Certain expenses do not count toward this out-of-pocket limit, including: Your share of the costs of outpatient prescription drugs. Your share of the cost of in-home skilled nursing care. Charges above the Plan's reasonable and customary limits or the Medicare limiting charge. Charges not covered by the Plan, such as the difference in cost between a private and semiprivate hospital room. To receive credit for medical deductibles and out-of-pocket expenses paid under another ExxonMobil plan, attach an explanation of benefits from that plan showing up-to-date information about your expenses when filing your first claim. No Lifetime Limit There is no lifetime maximum for the Plan. Mental Health Treatment Like other types of covered medical expenses where the Plan may provide a benefit even though Medicare does not, the Plan will reimburse 80% of reasonable and customary charges for covered mental health treatment. Medicare only pays for outpatient mental health care and professional services when they are provided by a health care professional who can be paid by Medicare. You should ask your provider if they accept Medicare payment before you schedule treatment. If Medicare does not cover mental health treatment, the Plan will reimburse 80% of reasonable and customary charges. For example, mental health treatment rendered outside the U.S. is not covered by Medicare; however, it is covered under the Plan. Transition Benefits A transition benefit will be provided under the Plan when medically appropriate as determined by Aetna. A transition benefit will be provided: If such medical expenses were covered under a medical plan that was sponsored by ExxonMobil, and the covered person was participating in a medical plan sponsored by ExxonMobil that covered such care immediately prior to the covered person becoming Medicare eligible and moving into the Plan, and expenses for such care are excluded from coverage by Medicare; and a transition benefit request form is submitted to Aetna by the covered person's treating physician. page 20 Examples Example 1 — Care in a Skilled-Nursing Facility and the Annual Out-of-Pocket Limit: This example assumes you have met all Medicare and Plan deductibles when, following a period of hospitalization, you enter a Medicare-approved skilled-nursing facility. You remain there 100 days. The facility charges and Medicare approves $300 a day. The total bill is $30,000. It also assumes you have covered out-of-pocket expenses of $900 before you entered the skilled-nursing facility. How the Benefit is Calculated Medicare pays: All of the first 20 days x $300 per day All but $157.50 per day for days 21-100 ($300 - $157.50) x 80 days Total $6,000 + $11,400 $17,400 The ExxonMobil Plan pays 80% of covered charges minus the amount paid by Medicare: $300 per day x 100 days = $30,000 $30,000 x .80 = $24,000 $24,000 - $17,400 = $ 6,600 The Preliminary Results Medicare pays $17,400 The ExxonMobil Plan pays $ 6,600 You would pay + $ 6,000 Total $30,000 The Actual Results - Applying Your Annual Out-of-Pocket Limit Because the Plan limits your annual out-of-pocket expenses to $3,000, and you had already incurred $900 in out-of-pocket expenses, the $30,000 bill is paid as follows: Medicare pays $17,400 The ExxonMobil Plan pays $ 10,500 You would pay $ 2,100 Total $ 30,000 For skilled-nursing facility services to be considered for payment by the Plan, certain requirements must be met, see page 29. page 21 Example 2 — Major Surgery: This example assumes a seven-day hospital stay for major surgery. In addition to hospital charges, there are fees for a surgeon and an anesthesiologist. It also assumes you have not met the Part A deductible but that you have met the Part B and the Plan deductibles and that all providers accept Medicare assignment. Here is what such a procedure might cost: Medicare-approved hospital charges $22,000 Medicare-approved amount for surgeon and anesthesiologist +$1,875 Total Medicare-approved amount $23,875 How the Benefit Is Calculated Medicare pays: All of the Medicare-approved hospital charges except the Part A deductible $22,000 - $1,260 (Part A deductible) = $20,740 80% of surgeon's and anesthesiologist's Medicare-approved amount $1,875 x .80 = $1,500 The Plan starts with the total Medicare-approved amount. 80% of Medicare-approved hospital charges minus Medicare payment $22,000 x .80 = $17,600 $17,600 - $20,740 = $0 80% of surgeon's and anesthesiologist's bills minus Medicare payment $1,875 x .80 = $1,500 $1,500 - $1,500 = $0 You Pay Medicare Part A deductible $1,260 20% of surgeon's and anesthesiologist's bills $1,875 x .20 = $375 Total = $1,635 The Results In this example, the $23,875 in expenses is paid as follows: Medicare pays The Plan pays You pay Total $ 22,240 $0 $1,635 $23,875 Of the total charges, Medicare paid 93%, and you paid the remaining 7%. Because Medicare paid more than 80%, the Plan pays $0. page 22 Example 3 — Traveling or Living Outside the United States: Medicare does not generally cover medical care received while traveling or living outside the United States. The Plan pays for certain covered expenses at 80% after your annual medical deductible has been met. (See page 37, Expenses Incurred Outside the United States, for more information). In this example, you incur $22,000 in covered medical expenses while vacationing in Europe. How the Benefit is Calculated Medicare does not cover these expenses. The Plan pays 80% of covered charges after you pay the annual $300 deductible. Total medical expenses $22,000 $22,000 - $300 = $21,700 $21,700 x .80 = You Pay Plan deductible $300 20% of $21,700 = $4,340 Total = $4,640 The Preliminary Results $17,360 Medicare pays $0 The Plan pays $17,360 You would pay + $4,640 Total $22,000 The Actual Results - Applying Your Annual Out-of-Pocket Limit Because the Plan limits your annual out-of-pocket expenses to $3,000, the bill is paid as follows: Medicare pays $0 The Plan pays $19,000 You would pay + $3,000 Total $22,000 See the claims section for information about filing a claim and the Coordination of Benefits section to learn how the Plan coordinates benefits. page 23 In-Home Skilled-Nursing Care With few exceptions, Medicare does not cover skilled-nursing care at home. If you need nursing care at home, there are two types of care — one is covered by the Plan and the other is not: Skilled-nursing care is care that only licensed medical professionals can provide. Feeding someone intravenously is an example of skilled-nursing care. This type of care is covered by the Plan but generally not by Medicare. However, Medicare does cover some intermittent short-term service if a homebound patient needs occasional skilled-nursing care but only in limited situations. Custodial care is care which primarily helps people meet personal needs and daily living activities — care which does not require the services of a licensed medical professional. Helping someone eat, walk, bathe and dress — even if ordered by a physician, and even if performed by a licensed professional — are examples of custodial care. Custodial care is not covered by either Medicare or the Plan. A hospital, nursing home or other facility that mainly provides nursing or rehabilitation services cannot be considered your home. If you think you need in-home skilled-nursing care, contact Aetna immediately. Aetna must pre-approve this care. When considering whether nursing care is a covered expense, the critical question is: Does the care require the presence of licensed medical personnel to perform, observe, evaluate or teach? If the answer is no, the Plan does not cover such care. The severity of a patient's condition is not a factor. A patient with an ongoing and steadily deteriorating condition may require constant attention, but may rarely require the services of a licensed medical professional. Only services requiring such a professional are covered. If the answer is yes, the Plan covers in-home skilled-nursing care if you meet these conditions: Care has been approved in advance by Aetna. (See Information Sources at the front of this SPD.) A physician must certify the care is medically necessary. The care given must actually be skilled-nursing care as described on this page. A registered nurse, a licensed practical nurse or a licensed vocational nurse must provide the care. After you meet the Plan's annual deductible, the Plan pays 80% of the reasonable and customary cost of in-home skilled-nursing care with these limits: The Plan covers as much as 24-hour-a-day care for up to 30 days in any calendar year. The Plan covers up to 16 hours a day for as long as the care is needed. None of the money you spend on in-home skilled-nursing care counts toward your annual out-of-pocket limit. page 24 Example 1 — In-Home Skilled-Nursing Care: In this example, you have satisfied plan requirements for in-home skilled-nursing care, and you have met the annual deductible. You have not had any other charges for inhome skilled-nursing care during this calendar year. You need such care for four hours a day for 42 days. Assuming this care costs $40 an hour, the daily cost is $160 a day. The cost for 42 days is $6,720. How the Benefit is Calculated Medicare does not pay for this type of service. The Plan pays 80% of covered charges: $160 a day x 42 days = $6,720 $6,720 x .80 = $5,376 You pay 20% of covered charges for four hours of care a day: $6,720 x .20 = $1,344 The Results The $6,720 bill is paid as follows: Medicare pays $0 The Plan pays $5,376 Your share $1,344 None of your share of the cost of in-home skilled-nursing care applies to your annual out-of-pocket limit. The Plan will never pay 100% of in-home skilled-nursing care expenses. About Medicare Supplement Accepting Assignment Eligibility and Enrollment Q. What does it mean if a doctor accepts assignment? The Prescription Drug Program Other Plan Provisions Accepting Assignment - Limiting Charge - Examples Covered Expenses Exclusions Coordination of Benefits Claims Partners in Health Continuation Coverage Administrative and ERISA Information Key Terms Benefit Summary A. There are basically three Medicare contractual options for physicians. Physicians may sign a participating agreement and accept Medicare's allowed charge as payment in full for all of their Medicare patients. They may elect to be a non-participating physician, which permits them to make assignment decisions on a case-by-case basis and to bill patients for more than the Medicare allowance for unassigned claims. Or they may become a private contracting physician, agreeing to bill patients directly and forego any payments from Medicare to their patients or themselves. If your doctor or other health care providers accept assignment, they accept the amount Medicare approves as payment in full for that service or supply. You must still pay the difference between the Medicare-approved amount and the amount Medicare and the Plan pay (percentage co-payment). If a doctor does not accept assignment, you may be required to pay the full amount of the bill when you receive the service. Medicare will then reimburse you for its share of the bill. All doctors and medical suppliers must accept assignment in some situations, for example, for clinical laboratory services covered by Medicare. Limiting Charge Medicare sets a limiting charge which is 15% of 95% of Medicare's approved payment amount. As a general rule, doctors and other health care providers who do not accept assignment for a particular service may not require you to pay more than 9.25% over the 100% Medicare-approved amount for that service. Under provisions of the Social Security Act Amendments of 1994, you are not liable for and do not owe amounts billed in these cases which are in excess of Medicare's limiting charge (109.25% of the Medicare-approved amount). In cases where a physician is a nonparticipating Medicare provider, the plan benefit amount will be calculated using the Medicare limiting charge (see example 2 below). Exceptions to the above limits are services you get from doctors with whom you have a private contract, or for certain items and services, such as vaccinations, ambulance services and durable medical equipment. A private contract is an agreement between you and your doctor who has decided not to give services through the Medicare program. These physicians are referred to as "opt out" physicians because they have "opted out of" the Medicare system. Private contracts must meet the following specific requirements: page 26 THE PHYSICIAN MUST SIGN AND FILE AN AFFIDAVIT AGREEING TO FOREGO RECEIVING ANY PAYMENT FROM MEDICARE FOR ITEMS OR SERVICES PROVIDED TO ANY MEDICARE BENEFICIARY FOR THE FOLLOWING 2-YEAR PERIOD (either directly, on a capitated basis, or from an organization that received Medicare reimbursement directly or on a capitated basis); Medicare does not pay for the services provided or contracted for; the contract must be in writing and must be signed by you before any item or service is provided; the contract cannot be entered into at a time when you are facing an emergency or an urgent health situation. In addition, the contract must state unambiguously that by signing the private contract, you: give up all Medicare payment for services furnished by the "opt out" physician; agree not to bill Medicare or ask the physician to bill Medicare; are liable for all of the physician's charges, without any Medicare balance billing limits; acknowledge that Medigap or any other supplemental insurance will not pay toward the services; and acknowledge that you have the right to receive services from physicians for whom Medicare coverage and payment would be available. If you enter into such a private contract, Medicare will pay nothing toward the cost of care and the Plan may pay up to 80% of reasonable and customary charges for covered expenses. Examples Example 1 — A Medicare Participating (MED-PAR) Physician: MED-PAR physicians are required to take assignment on all Medicare claims. In this example, the MED-PAR physician must accept the Medicare-approved amount. The physician's regular fee for this service is $120. The Medicare-approved amount for this service is $100. You have met all the deductibles for the year. How the Benefit Is Calculated Medicare pays 80% of its approved amount directly to the physician. $100 x .80 = $80 Aetna takes the Medicare-approved amount, calculates the Plan's 80% benefit, and subtracts the amount Medicare pays. The Plan's benefit is calculated as follows: $100 x .80 = $80 $80 - $80 = $0 page 27 The Results Payment of the physician's fee is as follows: Medicare pays The Plan pays You pay ($100 x .2) Total $80 $0 +$ 20 $100 The payments total $100. Because the physician is a MED-PAR physician who must accept assignment, he or she, in effect, reduces the original fee by $20. Example 2 — A Medicare Non-Participating (Non-Med-Par) Physician We changed the preceding example in two important ways: The physician is a nonMED-PAR physician who determines whether to accept Medicare assignment on a case by case basis. In this situation, the non-MED-Par physician does not accept assignment and submits a fee of $120. The Medicare-approved amount for this service for a non-MED-PAR physician (whether or not assignment is accepted) is 95% of $100 or $95. Medicare's limiting charge for non-MED-PAR physicians is 115% of the Medicare-approved amount ($95) or $109.25. How the Benefit Is Calculated Medicare pays 80% of its approved amount. Medicare pays: $95 x .80 = $76.00 The Plan calculated benefit is 80% of Medicare's limiting charge ($109.25). The Plan's benefit is calculated as follows: $109.25 x .80 = $87.40 This amount is reduced by Medicare's payment. The Plan then pays: $87.40 - $76.00 = $ 11.40 The Results You will pay the physician's fee of $109.25 (the full limiting charge) at the point of service and either you or the physician's office will need to file the claim with Medicare. Payment of the physician's fee is as follows: Medicare reimburses you The Plan pays You pay your physician ($109.25 less $87.40) Total $76.00 $ 11.40 +$ 21.85 $109.25 Example 3 — A Physician With Whom you have a Private Contract ("Opt-out physician") We changed the preceding example in one important way: You have signed a private contract with the physician who submits a fee of $120. Since the Medicare-approved amount is not available, the Plan bases payment on reasonable and customary charges. The reasonable and customary amount for this service is $110. The Plan pays 80% of reasonable and customary charges or in this case $88. The Results Payment of the physician's fee is as follows: Medicare pays The Plan pays $110 x .80 = You pay your physician Total $0 $ 88 +$ 32 $120 About Medicare Supplement Covered Expenses Eligibility and Enrollment Q. What types of medical services are covered by the Plan? The Prescription Drug Program A. The Plan covers a wide range of medically necessary health care services, tests, treatments and supplies. Expenses must be approved by Medicare, must be a covered expense under the Plan (listed below), and are subject to certain Plan limitations. Other Plan Provisions Accepting Assignment In addition, the Plan may pay benefits for the following covered expenses that are not eligible for reimbursement under Medicare Parts A and B: outpatient prescription drugs (so long as the person is not enrolled in Medicare Part D or a Medicare Part C plan that provides a Medicare prescription drug benefit) and care received while traveling outside the U.S. Covered Expenses Exclusions Coordination of Benefits The Plan may also pay limited additional benefits for covered expenses beyond reimbursements by Medicare: in-home skilled-nursing care, approved transition benefits and skilled-nursing facilities. Claims Partners in Health Continuation Coverage Administrative and ERISA Information Key Terms Benefit Summary Note: Although Medicare pays for an expense, the Plan may not provide benefits. All covered expenses must be medically necessary as defined by the Plan. See Key Terms. Expenses covered by the Plan are: Acupuncture treatment performed by a recognized physician. Anesthesia Chiropractic services, performed by a licensed doctor of chiropractic who is acting within the scope of his or her license. Colonoscopies that are not for the purpose of routine screening, but are related to the diagnosis and treatment of an injury or illness. Emergency transportation provided by professional ambulance or air ambulance for the first trip to or from the nearest hospital that can provide the necessary care for each illness or injury or non-emergency transportation if approved by Medicare. Home-health care, if approved by Medicare. Hospice care, if approved by Medicare. Hospital charges for a semiprivate room, meals and general-duty nursing care (as opposed to the services of a private-duty nurse). page 29 Laboratory tests, analyses or X-rays made for diagnostic or treatment purposes. Outpatient prescription drugs unless you are enrolled in Medicare Part D. Physical therapy prescribed in writing by a physician and performed by a licensed physical therapist. Radiation therapy including X-ray, radon, radium and radioactive isotope treatments. Routine pap smears and mammograms, if approved by Medicare. Prescription smoking deterrent medications. Prostate cancer screening, if approved by Medicare. Second surgical opinion, and third surgical opinion, if first and second opinions contradict. Skilled-nursing care — in-home — prescribed in writing by a physician, essential to medical care and approved in advance by Aetna. Remember, you must need skilled-nursing care on a daily basis. Neither Medicare nor the Plan will cover your expenses if you need skilled-nursing care only occasionally, such as once or twice a week. Skilled-nursing services and skilled-rehabilitation services provided in a skillednursing facility, if approved by Medicare. When your stay in a skilled-nursing facility is covered by Medicare, the Plan helps pay for your care during Medicare's 100 days of coverage. If you need skilled-nursing care for more than 100 days, the Plan will continue to help pay for your care for as long as all of the following conditions are met: You are confined to the Medicare-approved skilled-nursing facility primarily because you need skilled care. Your condition requires daily skilled-nursing or skilled-rehabilitation services which, as a practical matter, can only be provided in a skillednursing facility. Your need for skilled care continues for a consecutive number of days without interruption beyond Medicare's 100 days. A physician certifies that you need, and you receive, skilled-nursing or skilled-rehabilitation services on a daily basis. The care rendered in the Medicare-approved skilled-nursing facility is primarily non-custodial care as determined by Aetna reasonably applying Medicare standards. Surgery or other medical care and treatment by physicians. Treatment of fractures and dislocations of the jaw and for certain cutting procedures in the mouth (other than care of the teeth and gums for extractions and repairs). Treatment of temporomandibular joint (TMJ) dysfunction, if approved by Medicare. Vaccinations for flu and pneumonia, if approved by Medicare and billed by your physician. Shingles vaccinations, when medically necessary, may be covered either as a medical benefit if billed by and provided in a hospital or a doctor's office, or as a prescription drug program benefit if obtained from a pharmacy and administered by a physician. page 30 Equipment and Supplies Appliances to replace lost physical organs or body parts or to help them function if impaired. Bandages and surgical dressings. Blood (if not replaced) or other fluids injected into the circulatory system. Drugs and medications available only with a physician's written prescription and not otherwise excluded, and which are approved by the U.S. Food and Drug Administration for the specific diagnosis. Durable medical equipment rental for temporary therapeutic use such as: Hospital-type beds; Rental of a mechanical ventilator or other mechanical equipment for treating respiratory paralysis; Oxygen and the equipment to administer it; and Wheelchairs. The Plan may approve the purchase of these items, if the net cost would be lower than renting. Lenses — either first pair of contact lenses, or eyeglass lenses, or intraocular lenses — if required in conjunction with cataract surgery. A wig or hairpiece (synthetic, human hair or blends) ordered by a physician for hair loss due to injury, disease, or treatment of a disease, or ordered in connection with chemotherapy treatment. About Medicare Supplement Exclusions Eligibility and Enrollment Q. Are there expenses not covered by the Plan? The Prescription Drug Program A. Although the Plan covers many types of treatments and services, it does not cover all. In addition, if you are enrolled in Medicare Part D there are no benefits for outpatient prescription drugs under the Plan. Other Plan Provisions Accepting Assignment Covered Expenses No benefits are payable under the Plan for any charge incurred for: Services Exclusions Coordination of Benefits Claims Partners in Health Continuation Coverage Administrative and ERISA Information Key Terms Benefit Summary Care not related to and for diagnosis or treatment of injury or sickness. Care received in a government hospital, if the patient would not have to pay if not covered by the Plan. Cosmetic surgery, except necessary expenses in connection with treatment of an accidental injury. Custodial care which primarily helps people meet personal needs and daily living activities, whether given in or out of a hospital, skilled-nursing facility, nursing home or similar facility. Dental treatments, except as noted on page 29. Experimental or investigational procedures or other procedures not proven by long-term clinical studies (see Key Terms on page 52). Home-health care not approved by Medicare. Hospice care not approved by Medicare. In-home skilled-nursing care not approved in advance by Aetna. Mental health condition that does not constitute the definition of a mental health condition (see Key Terms on page 53). Nurse's aides. Private-duty nursing care in a hospital or extended-care facility. Routine screening colonoscopies. Routine eye examinations. Routine hearing examinations. Routine physical examinations and related diagnostic lab and radiology. Self-Treatment Skilled-nursing services and skilled rehabilitation services provided in a skillednursing facility not approved by Medicare. page 32 Treatment for temporomandibular joint dysfunction (TMJ) not approved by Medicare. Treatment for which a covered person is not legally required to pay. Treatment of conditions for which benefits are provided by worker's compensation or similar laws. Treatment of corns, calluses or toenails unless the procedure involves removing a nail root or treating a metabolic or peripheral-vascular disease. Treatment of weak, strained or flat feet or any metatarsalgia or bunion unless the charges involve a cutting procedure. Vaccinations, inoculations or preventive shots or any charges for examination for checkup purposes, other than those specifically noted on page 29 or covered by Medicare Part B. Supplies Dental prosthetic appliances or the fitting of such appliances, except as required on account of accidental bodily injury to physical organs. Eyeglasses. Hearing aids. Even though this Plan does not provide coverage for hearing aids, if you are considering the purchase of hearing aids, you may be able to lower your out-of-pocket expenses through the HearPO® Discount Program or the Hearing Care Solutions Discount Program. These programs are available to Aetna participants and offer discounts on hearing exams, services and hearing aids. If you go to a participating hearing discount center, your out-ofpocket expenses could be lower. To find a participating hearing discount center location, you can visit www.aetna.com and search DocFind®, or you can log in to Aetna Navigator® and click on "Find a Doctor, Facility or Pharmacy" and then select "Hearing Discount Locations". To compare costs, please call HearPO® at 1-888-HEARING (1-888-432-7464 ) or Hearing Care Solutions at 1-866-344-7756 and identify yourself as an Aetna member. Nutritional supplements, even if prescribed by a physician, except for the treatment of phenylketonuria (PKU). Non-prescription drugs, vitamins, or medicines that can be purchased over the counter even if prescribed by a physician (referred to as legend vitamins, except prenatal vitamins, Rocaltrol). Orthopedic shoes, foot orthotics and other supportive devices for the feet not approved by Medicare. Outpatient prescription drugs purchased in excess of the allowed supply (34day supply for retail pharmacies and 90-day supply for mail order) per prescription or refill. About Medicare Supplement Coordination of Benefits Eligibility and Enrollment Q. How does the Plan coordinate benefits with Medicare? The Prescription Drug Program Other Plan Provisions Accepting Assignment Covered Expenses Exclusions Coordination of Benefits Claims Partners in Health Continuation Coverage Administrative and ERISA Information Key Terms Benefit Summary A. The Plan treats Medicare coverage as another group plan for purposes of coordinating benefits. Medicare is the primary plan under which benefits are first payable. Plan benefits are secondary to Medicare. The Plan will pay benefits up to the Plan's reimbursement level when combined with the benefits payable under Medicare. This means that benefits payable under Medicare are subtracted from the Plan's calculated benefit amount and any remaining amount is paid by the Plan. Plan benefits are determined assuming that you (and any Medicare-eligible family members) are enrolled in both Parts A and B of Medicare even if you (or your family members) have not actually enrolled. The Plan coordinates benefits with other group plans. As used here, "group" does not include such organizations as the American Association of Retired Persons (AARP) or professional societies that offer their members insurance coverage. Nor does it apply to personal insurance you may purchase as an individual (sometimes called Medigap plans). Medicare Advantage Plans If you are enrolled in a Medicare Advantage Plan, including a group prepayment plan (HMO) or a Medicare PPO that replaces your Medicare coverage, you are eligible to receive benefits from the Plan for outpatient prescription drugs only if your Medicare Advantage Plan does not provide a Medicare Prescription Drug benefit. You will continue to be eligible for approved transition benefits from pre-65 medical plans sponsored by ExxonMobil, in-home skilled-nursing care, and certain services received outside of the U.S. Some people are eligible for reimbursement from more than one group medical plan in addition to Medicare. Other group plans that are coordinated with the Plan include any group plan that is sponsored by or contributed to by another employer or labor union. If you are covered by another group plan as defined above, you may be reimbursed by Medicare, the Plan and other group plans. The Plan's benefits can bring you up to — but not more than — 100% of your cost for covered expenses. If a group medical plan covers either you or your spouse as an active employee, Medicare requires that plan (that is, the active employee plan) to process claims incurred by the employee and family members covered by that plan first. Only after that can Medicare and the Plan process the claims. For those providers that are unaffiliated with or have been deactivated by Medicare, the ExxonMobil Medicare Supplement Plan will assume Medicare benefits. page 34 If neither you nor your spouse is covered by a group medical plan as an active employee, but both are covered by a plan for retirees, Medicare is primary and pays benefits first. After Medicare pays, one of the retiree plans is considered the secondary plan and the other is third. The secondary plan pays benefits next, without considering benefits payable by the third plan. The third plan will apply its benefit formula, up to the total allowable expenses covered by that plan. If the Plan is third, it will pay remaining amounts under its rules but reimbursement from the Plan will not make total benefits more than 100% of the covered expense. If the retiree has a claim, Medicare is primary, the Plan is secondary and your spouse's plan is third. If another plan covers the spouse and he or she has a claim, the other plan is secondary and the Plan is third. However, no one may be covered twice by the Plan, or by the Plan and any other plan to which ExxonMobil contributes. For example, if you and your spouse both worked for the ExxonMobil, neither you nor your children may be covered by both you and your spouse under any medical plan or combination of plans to which ExxonMobil contributes. Special rules apply to coordinating benefits for prescription drugs. See page 16 for details. About Medicare Supplement Claims Eligibility and Enrollment Q. When must claims be filed? The Prescription Drug Program A. You must file claims no later than two years after the date you incur the expense. Other Plan Provisions Accepting Assignment Covered Expenses Exclusions Coordination of Benefits In most cases, you do not have to file claims if you follow procedures set out for purchasing outpatient prescription drugs (pages 10-17) and enroll in the Medicare Direct program (page 36). In the event you do need to file a claim, be sure to follow the instructions described in this section. Outpatient Prescription Drug Claims You do not have to file a claim for outpatient prescription drugs if you: Claims - Outpatient Prescription Drug Claims - Other Medical Claims - Medicare Direct - Bills for Dental Services - Expenses Incurred Outside the United States - Claim Denial and Reconsideration - Right of Reimbursement and Subrogation Partners in Health Use a participating network retail pharmacy and identify yourself as an Express Scripts participant; or Purchase drugs through Express Scripts Pharmacy, the mail-order pharmacy. Otherwise, you must submit a completed Direct Reimbursement Claim Form to Express Scripts. You may obtain a claim form by calling Express Scripts at the number shown in the front of this SPD. Note: If you enroll in a Medicare Advantage (Part C) plan which provides a Medicare prescription drug benefit or a Part D Prescription Drug Plan, you are not eligible to submit claims for outpatient prescription drug benefits under the Plan. Other Medical Claims Continuation Coverage Administrative and ERISA The Plan has contracted with Aetna to process claims for expenses other than outpatient prescription drugs. If you need to file a claim: Information Key Terms Benefit Summary Submit a completed claim form which can be found at www.exxonmobilfamily.com. Include copies of what Medicare has paid (explanation of benefits, EOB). If expenses submitted are not covered by Medicare, submit itemized bills and Medicare's denial EOB. Keep a copy of a submitted claim. Keep your explanation of benefits. page 36 You may obtain claim forms by contacting Aetna. See Information Sources at the front of this SPD. Medicare Part A Claims On admission, a hospital generally asks if you have any coverage other than Medicare. Show your Plan identification card. The hospital usually bills Medicare first, the Plan second, and then bills you for the balance. Medicare Part B Claims You or your provider or physician should submit your bills first to Medicare. If your provider or physician submits the itemized bill to Medicare, be sure to get a copy. Medicare processes the claim and sends you an explanation of benefits. Send the explanation of benefits to Aetna along with a copy of the itemized bill. Be sure to include the primary participant's Aetna Member Identification number. Aetna processes the claim and sends you an EOB. Medicare Direct Medicare Direct, also known as Medicare Crossover, is a program providing you an easier way to handle Medicare Part A and Medicare Part B bills for services received such as office visits, outpatient hospital treatment and medical supplies. With this program, Medicare forwards information about claims directly to Aetna. This allows faster claims processing as well as less cost and paperwork for you. Plan benefits are paid directly to the provider if you have assigned Medicare benefits to the provider. To enroll in Medicare Direct, contact Aetna Member Services. You may begin or stop using this program at any time. Changes in your enrollment may take from 45 to 60 days to implement. There is no additional cost for using Medicare Direct. Bills for Dental Services This Plan does not cover dental services. If you participate in the ExxonMobil Dental Plan, your claim will then be processed with no further action required on your part. page 37 Expenses Incurred Outside the United States If you receive medical care or mental health treatment when traveling or living outside the United States, generally you must pay the medical or mental health treatment bills first. For reimbursement, submit an itemized bill along with a claim form. If the original bills are in a foreign language, you should obtain an English translation, if possible, of the services rendered. Bills should be submitted in the appropriate foreign currency. The claims administrator will convert the bill to U.S. dollars. Claim Denial and Reconsideration If all or part of a claim is denied, the claims administrator will provide you with a written explanation, including the Plan provisions supporting the denial and describing additional information, if any, that may improve the claim's likelihood of being approved. See Administrative and ERISA Information on page 44. Right of Reimbursement and Subrogation If your claim results from an accident or other injury that may be the fault of another party, you must reimburse any amount paid by the Plan that you recover from the responsible party. The Plan does not require reimbursement from any personal medical insurance you may carry, such as medical coverage under your automobile insurance. The Plan's right to subrogation and reimbursement also constitute an "equitable lien" against any payments by such third party made or payable to you, your covered family members, or anyone acting on your behalf, now or in the future, regardless of how the payments are characterized. For example, injury, illness or disability related payments that you receive for expenses such as past medical expenses, future medical expenses, attorneys' fees and expenses, or other costs or compensation, up to the full amount of all benefits paid by the Plan, must first be used to repay the Plan before any money goes to you. By accepting benefits from the Plan you are agreeing to this arrangement. The Plan's right to do this is called its right to impose an equitable lien or constructive trust. About Medicare Supplement Partners in Health Eligibility and Enrollment Q. What is Partners in Health? The Prescription Drug Program Other Plan Provisions Accepting Assignment Covered Expenses Exclusions Coordination of Benefits Claims Partners in Health - 24 Hour Nurse Line Continuation Coverage Administrative and ERISA Information Key Terms Benefit Summary A. Partners in Health is a program designed to help you improve your health and to assist you in obtaining good health care, when care is needed. It reflects a commitment by you and the company to good health and quality care. The resources offered through Partners in Health are available to you at no additional charge. However, health care claims (e.g., doctor's fees or facilities charges) are processed according to the Plan provisions discussed earlier. (See the sections How to File Claims, Covered Expenses, and Exclusions.) page 39 24 Hour Nurse Line Highly trained, licensed nurses are available by telephone at 1-800-556-1555 , 24hours a day, seven days a week to answer routine questions about your health, or questions about a specific medical situation, condition or concern. However, these nurses cannot diagnose medical conditions/ailments, prescribe medication or give specific medical instruction. Topics discussed during your call may include services and expenses covered or not covered under the Plan. About Medicare Supplement Continuation Coverage Eligibility and Enrollment Q. Can coverage be continued after eligibility in the Plan ends? The Prescription Drug Program A. Yes. The Consolidated Omnibus Budget Reconciliation Act of 1985 (COBRA) entitles you and your covered family members to extend medical benefits beyond the date your coverage would normally end. Other Plan Provisions Accepting Assignment Covered Expenses Exclusions Coordination of Benefits Claims Partners in Health Continuation Coverage - Introduction - What Is COBRA Coverage? Administrative and ERISA Information Key Terms Benefit Summary Introduction You are required to be given the information in this section because you are covered under a group health plan (the Plan). This section contains important information about your right to COBRA continuation coverage, which is a temporary extension of coverage under the Plan. This section generally explains COBRA continuation coverage, when it may become available to you and your family, and what you need to do to protect the right to receive it. The right to COBRA continuation coverage was created by a federal law, the Consolidated Omnibus Budget Reconciliation Act of 1985 (COBRA). COBRA continuation coverage can become available to you when you would otherwise lose your group health coverage. It can also become available to other members of your family who are covered under the Plan when they would otherwise lose their group health coverage. For additional information about your rights and obligations under the Plan and under federal law, you should review this SPD or contact Benefits Administration at the telephone numbers or address listed under Benefits Administration on page 43. IMPORTANT: "Benefits Administration" references throughout this section change depending on your status. Unless specifically stated otherwise, you should refer to the correct Benefits Administration entity using the list below. The contact information for each of these entities is shown on page 43. Exxon, or Mobil, or Superior Oil, or ExxonMobil retirees, or their survivors, or their family members refer to ExxonMobil Benefits Service Center; and Former Exxon or ExxonMobil employees, or retirees, or their survivors, or their family members, who have elected and are participating through COBRA, refer to ExxonMobil COBRA Administration. What Is COBRA Coverage? Introduction page 41 This section contains important information about your right to COBRA continuation coverage, which is a temporary extension of coverage under such plan under certain circumstances when coverage would otherwise end. This section generally explains COBRA coverage, when it may become available to you and your family, and what you need to do to protect the right to receive it. COBRA (and the description of COBRA coverage described in this section) applies only to the group health plan benefits offered and not to any other benefits offered under the Plans or by Exxon Mobil Corporation. The right to COBRA coverage was created by a federal law, the Consolidated Omnibus Budget Reconciliation Act of 1985 (COBRA). COBRA coverage can become available to you when you would otherwise lose your group health coverage under the Plans. It can also become available to your spouse and children, if they are covered under the Plans, when they would otherwise lose their group health coverage under the Plans. For additional information about your rights and obligations under the Plans and under federal law, you should review the Plans summary plan description or contact the ExxonMobil Benefits Service Center. You may have other options available to you when you lose group health coverage. For example, you may be eligible to buy an individual plan through the Health Insurance Marketplace. By enrolling in coverage through the Marketplace, you may qualify for lower costs on your monthly premiums and lower out-of-pocket costs. Additionally, you may qualify for a 30-day special enrollment period for another group health plan for which you are eligible (such as a spouse’s plan), even if that plan generally doesn’t accept late enrollees. What is COBRA Coverage? COBRA coverage is a continuation of Plan coverage when coverage would otherwise end because of a life event known as a "qualifying event." If a specific qualifying event occurs and any required notice of that event is properly provided to the ExxonMobil Benefits Service Center, COBRA coverage must be offered to each person losing coverage who is a "qualified beneficiary." Your spouse and your children could become qualified beneficiaries and would be entitled to elect COBRA if coverage under the Plan is lost because of the qualifying event. Certain newborns, newly adopted children, and alternate recipients under QMCSOs may also be qualified beneficiaries. This is discussed in more detail in separate paragraphs below. Under the Plan, qualified beneficiaries who elect COBRA must pay for COBRA coverage. Who is entitled to elect COBRA? If you are the spouse of a retiree, you will be entitled to elect COBRA if you lose coverage under the Plan because you become divorced from your spouse. Also, if your spouse (the retiree) reduces or eliminates your group health coverage in anticipation of a divorce, and a divorce later occurs, then the divorce may be considered a qualifying event for you even though your coverage was reduced or eliminated before the divorce. A person enrolled as the retiree’s child will be entitled to elect COBRA if he or she loses coverage under the Plan because the child stops being eligible for coverage under the Plan as a child. When Is COBRA Coverage Available? When the qualifying event occurs and the ExxonMobil Benefits Service Center is notified, the Plan will offer COBRA coverage to qualified beneficiaries. You should become familiar with the events which require notification to the ExxonMobil Benefits Service Center. You Must Give Notice of the Qualifying Events In the event of divorce of the retiree and spouse or a child's losing eligibility for coverage as a child, a COBRA election will be available to you only if you notify the ExxonMobil Benefits Service Center within 60 days after the later of (1) the date of the qualifying event; and (2) the date on which the qualified beneficiary loses (or would lose) coverage under the terms of the Plan as a result of the qualifying event. You must notify the ExxonMobil Benefits Service Center. If you fail to provide the notice during the 60-day notice period, THEN ALL QUALIFIED BENEFICIARIES WILL LOSE THEIR RIGHT TO ELECT COBRA. page 42 Election of COBRA Each qualified beneficiary will have an independent right to elect COBRA. Covered retirees and spouses (if the spouse is a qualified beneficiary) may elect COBRA on behalf of all qualified beneficiaries, and parents may elect COBRA on behalf of their children. Any qualified beneficiary for whom COBRA is not elected within the 60-day election period specified in the Plan’s COBRA election notice WILL LOSE HIS OR HER RIGHT TO ELECT COBRA. How long does COBRA coverage last? COBRA coverage is a temporary continuation of coverage. COBRA coverage under the ExxonMobil Medical, Medicare Supplement, Dental and Vision Plans can last for up to a total of 36 months. The COBRA coverage period described above is a maximum coverage periods. COBRA coverage can end before the end of the maximum coverage period described in this notice for several reasons, which are described in the Plans’ summary plan descriptions which are found on the internet at www.exxonmobilfamily.com. Are there other coverage options besides COBRA Continuation Coverage? Yes. Instead of enrolling in COBRA continuation coverage, there may be other coverage options for you and your family through the Health Insurance Marketplace, Medicaid, or other group health plan coverage options (such as a spouse’s plan) through what is called a “special enrollment period.” Some of these options may cost less than COBRA continuation coverage. You can learn more about many of these options at www.healthcare.gov. More Information About Individuals Who May Be Qualified Beneficiaries Children born to or placed for adoption with the covered retiree during COBRA coverage period A child born to, adopted by, or placed for adoption during a period of COBRA coverage is considered to be a qualified beneficiary provided that the qualified beneficiary has elected COBRA coverage for himself or herself. The child's COBRA coverage begins when the child is enrolled in the Plan, whether through special enrollment or open enrollment, and it lasts for as long as COBRA coverage lasts for other family members of the retiree. To be enrolled in the Plan, the child must satisfy the otherwise-applicable Plan eligibility requirements (for example, regarding age). Alternate recipients under QMCSOs A child of the covered retiree who is receiving benefits under the Plan pursuant to a qualified medical child support order (QMCSO) received by Exxon Mobil Corporation during the covered employee's period of employment with Exxon Mobil Corporation is entitled to the same rights to elect COBRA as an eligible child of the covered retiree. Cost of COBRA Coverage A person who elects continuation coverage may be required to contribute up to 102% of contributions to maintain the coverage. A person who elects continuation coverage must pay the required contributions within 45 days from the date coverage is elected. If You Have Questions Questions concerning your Plan or your COBRA rights should be addressed to the ExxonMobil Benefits Service Center. For more information about your rights under ERISA, including COBRA, the Health Insurance Portability and Accountability Act (HIPAA), and other laws affecting group health plans, contact the nearest Regional or District Office of the U.S. Department of Labor's Employee Benefits Security Administration (EBSA) in your area or visit the EBSA Web site at www.dol.gov/ebsa. (Addresses and phone numbers of Regional and District EBSA Offices are available through EBSA's website.) For more information about the Marketplace, visit www.HealthCare.gov. Keep Your Plan Informed of Address Changes In order to protect your family's rights, you should keep the correct Benefits Administration entity informed of any changes in your address as well as the addresses of family members. You should also keep a copy, for your records, of any notices you send to the ExxonMobil Benefits Service Center. page 43 Notice Procedures for Qualifying Events Notices of qualifying events from retirees and survivors must be made via the ExxonMobil Benefits Web or by calling the ExxonMobil Benefits Service Center. Notice is not effective until the ExxonMobil Benefits Web change is made or the properly completed form is received. FAILURE TO NOTIFY THE EXXONMOBIL BENEFITS SERVICE CENTER COULD RESULT IN YOUR LOSS OF COBRA RIGHTS. Phone Numbers: Address: Retirees, their survivors and covered family members call: ExxonMobil Benefits Service Center Monday – Friday except certain holidays 8:00 a.m. to 6:00 p.m. (U.S. Eastern Time 800-682-2847 (toll free) 800-TDD-TDD4 (833-8334) for the hearing impaired ExxonMobil Benefits Service Center P.O. Box 1014 Totowa, NJ 07512-1014 About Medicare Supplement Administrative and ERISA Information Eligibility and Enrollment Q. What other information do I need to know about the Plan? The Prescription Drug Program Other Plan Provisions Accepting Assignment Covered Expenses Exclusions A. This section contains technical information about the Plan and identifies its administrator. It also contains a summary of your rights with respect to the Plan and instructions about how you can submit an appeal if your claim for benefits is denied. The formal name of the Plan is the ExxonMobil Medical Plan. Effective December 21, 2007, the ExxonMobil Medicare Supplement Plan (EMMSP) merged with and into the ExxonMobil Medical Plan (EMMP). The EMMP is the surviving Plan, provided, however, that the EMMSP continues as a constituent part of the EMMP, and all EMMSP benefits shall continue to be provided under the EMMSP document. Coordination of Benefits Claims Partners in Health Continuation Coverage Administrative and ERISA Information - Basic Plan Information - Benefit Claims Procedures - No Implied Promises - Future of the ExxonMobil Medicare Supplement Plan - Your Rights Under ERISA - Federal Notices Key Terms Benefit Summary Plan Sponsor and Participating Affiliates The ExxonMobil Medical Plan is sponsored by: Exxon Mobil Corporation 5959 Las Colinas Blvd. Irving, TX 75039-2298 All of Exxon Mobil Corporation's divisions and most of the major U.S. affiliates participate in the ExxonMobil Medical Plan. A complete list of participating affiliates is available from the Administrator-Benefits upon written request. Certain employees covered by collective bargaining agreements do not participate in the Plan. Basic Plan Information Plan Administrator The Plan Administrator for the ExxonMobil Medical Plan is the Administrator-Benefits. The Administrator-Benefits is the Manager-Global Benefits Design, Exxon Mobil Corporation. You may contact the Administrator-Benefits at the following address. Legal process may be served upon the Administrator-Benefits c/o Exxon Mobil Corporation by serving the Corporation's Registered Agent for Service of Process, Corporation Service Company (CSC). Administrator-Benefits ExxonMobil Medical Plan P. O. Box 2283 Houston, TX 77252-2283 For service of legal process: Corporation Service Co. 211 East 7th Street, Suite 620 Austin, Texas 78701-3218 page 45 Authority of Administrator-Benefits The Administrator-Benefits (and those to whom the Administrator-Benefits has delegated authority) has the full and final discretionary authority to determine eligibility for benefits, to construe and interpret the terms of the Medical Plan in its application to any participant or beneficiary, and to decide any and all claim appeals. Claims Administrator The claims administrator provides information about claims payment, and benefit predeterminations. The claims administrator is Aetna for medical claims and advanced approval for in-home skilled-nursing care. Express Scripts is the claims administrator for prescription drugs claims. Claims Fiduciary and Appeals The claims fiduciary is the person to whom all appeals are filed. The claims fiduciary is Aetna for medical mandatory appeals, Express Scripts for prescription drug appeals and the Administrator-Benefits for all non-prescription drug voluntary appeals. You may contact the claims fiduciary as follows: Medical Mandatory Appeals: Aetna P. O. Box 14463 Lexington, KY 40512 Prescription Mandatory and Voluntary Appeals: Express Scripts P. O. Box 650322 Dallas, TX 75265-0322 Voluntary Medical Appeals: Administrator-Benefits ExxonMobil Medical Plan P.O. Box 2283 Houston, TX 77252-2283 Type of Plan The ExxonMobil Medical Plan is a welfare plan under ERISA providing medical benefits. Plan Numbers The ExxonMobil Medical Plan is identified with government agencies under two numbers: the Employer Identification Number, 13-5409005, and the Plan Number (PN), 538. Plan Year The plan year is the calendar year. Plan Funding Benefits are funded through employee and employer contributions. Beginning January 1, 2014, benefits for certain retirees and their family members may be funded from an I.R.C. Section 401(h) account established within the ExxonMobil Pension Plan and Trust. Benefit Claims Procedures Filing a Claim If you have a problem with a Plan benefit, contact the claims administrator's Member Services. You must file a claim in writing to the appropriate claims administrator, either Aetna Member Services for medical claims or Express Scripts for prescription drug claims. Aetna is responsible for determining and informing you of your entitlement to a benefit and any amounts payable to you with regard to medical services or supplies. Express Scripts is responsible for determining and informing you of your entitlement to a benefit and any amount payable to you under the prescription drug program. Claims for benefits where the Plan provisions do not require approval before medical care is obtained are the most common claims filed under the Plan. The claims administrator will review your claim and respond within a designated response time, usually 30 days after receiving your claim. If the claims fiduciary needs additional time (an extension) to decide on your claim because of special circumstances, you will be notified within the claim response period. An additional 15 days is all that is allowed. If an extension is necessary due to incomplete information, you must provide the additional information within 45 days from the date of receipt of the extension notice. page 46 Denied Claims If your claim for benefits is denied completely or partially, you, your beneficiary, or designated representative will receive written notice of the decision. The notice will describe: The specific reason(s) for the denial; and The process for requesting an appeal. Filing a Mandatory Appeal If your claim is denied, you, your beneficiary, or your designated representative may appeal the decision to Aetna for medical benefit appeals or to the AdministratorBenefits for prescription drug program appeal. Your written appeal should include the reasons why you believe the benefit should be paid and information that supports, or is relevant to, your claim (written comments, documents, records, etc.). Your written appeal may also include a request for reasonable access to, and copies of, all documents, records and other information relevant to your claim. In the case of an urgent care claim, you may request an expedited appeal orally or in writing. You must submit your written appeal within 180 days from the date of the denial notice. The review will take into account all comments, documents, records and other information submitted relating to the claim, without regard to whether such information was submitted or considered in the initial benefit determination. Aetna or the Administrator-Benefits will respond to the appeal within 60 days. If Aetna or the Administrator-Benefits needs additional time to decide on your claim because of special circumstances, you will be notified within the claim response period. However, if an extension is requested and granted, the law stipulates that no additional time must be allowed. If your appeal is denied, you will receive written notice of the decision. The notice will set forth in plain language: The specific reason(s) for the denial and the Plan provisions upon which the denial is based. A statement that you are entitled to receive, upon request and free of charge, reasonable access to, and copies of, all documents, records and other information relevant to the claim. A statement of the voluntary appeal procedure and your right to obtain information about such procedure or a description of the voluntary appeal procedure. A statement of your right to bring an action under section 502(a) of the Employee Retirement Income Security Act (ERISA). Statute of Limitations After you have received the response of the mandatory appeal, you may bring an action under section 502(a) of ERISA without requesting a voluntary appeal. The statute of limitations or other defense based on timeliness is suspended during the time that a voluntary appeal is pending. Any such lawsuits must be brought within one year of the date on which the appeal was denied. page 47 Filing a Voluntary Appeal If your appeal is denied, you may then submit a voluntary appeal to the AdministratorBenefits. New information pertinent to the claim is required for the voluntary appeal to be considered. You must submit your voluntary appeal within 30 days of the denial of your mandatory appeal. The statute of limitations or other defense based on timeliness is suspended during the time that a voluntary appeal is pending. You will be notified within 15 days after your request was received whether the information was considered new information. If it is determined that there is no new information pertinent to your claim, you will be notified that your voluntary appeal will not be considered. If it is determined that there is new relevant information, a decision will be made within 60 days of the date the Administrator-Benefits receives your request for a voluntary appeal. No Implied Promises Nothing in this SPD says or implies that participation in the Plan is a guarantee of continued employment with the company. Future of the ExxonMobil Medical Plan ExxonMobil has the right to change, suspend, withdraw, amend, modify or terminate the ExxonMobil Medical Plan or any of its provisions at any time and for any reason. A change also may be made to required contributions and future eligibility for coverage, and may apply to those who retired in the past, as well as those who retire in the future. If any material changes are made in the future, you will be notified. For health plans, certain rules apply regarding what happens when a plan is changed, terminated or merged. Expenses incurred before the effective date of a Plan change or termination will not be affected. Expenses incurred after a Plan is terminated will not be covered. If a Plan cannot pay all of the incurred claims and plan expenses as of the date the Plan is changed or terminated, ExxonMobil will make sufficient contributions to the Plan to make up the difference. Your Rights Under ERISA As a participant in the ExxonMobil Medical Plan, you have certain rights and protections under the Employee Retirement Income Security Act of 1974 (ERISA). ERISA provides that as a Plan participant, you shall be entitled to: Receive Information About Your Plan and Benefits Examine, without charge, at the office of the Administrator-Benefits and at other specified locations, such as worksites and union halls, all documents governing the Medical Plan, including collective bargaining agreements, and a copy of the latest annual report (Form 5500 Series) filed by the Medical Plan with the U.S. Department of Labor and available at the Public Disclosure Room of the Employee Benefits Security Administration. page 48 Obtain, upon written request to the Administrator-Benefits, copies of documents governing the operation of the Medical Plan, including collective bargaining agreements, and copies of the latest annual report (Form 5500 Series) and updated summary plan description. The administrator may require a reasonable charge for the copies. Receive a summary of the Medical Plan's annual report. The AdministratorBenefits is required by law to furnish each participant with a copy of this summary annual report. Prudent Actions by Medical Plan Fiduciaries In addition to creating rights for Medical Plan participants, ERISA imposes duties upon the people who are responsible for the operation of the employee benefit plan. The people who operate the Medical Plan, called "fiduciaries" of the Medical Plan, have a duty to do so prudently and in the interest of you and other Medical Plan participants and beneficiaries. No one, including your employer, your union, or any other person, may fire you or otherwise discriminate against you in any way to prevent you from obtaining a plan benefit or exercising your rights under ERISA. Enforce Your Rights If your claim for a benefit is denied or ignored, in whole or in part, you have a right to know why this was done, to obtain copies of documents relating to the decision without charge, and to appeal any denial, all within certain time schedules. Under ERISA, there are steps you can take to enforce the above rights. For instance, if you request a copy of Medical Plan documents or the latest summary annual report from the Medical Plan and do not receive them within 30 days, you may file suit in a Federal court. In such a case, the court may require the Administrator-Benefits to provide the materials and pay you up to $110 a day until you receive the materials, unless the materials were not sent because of reasons beyond the control of the administrator. If you have a claim and an appeal for benefits, which are denied or ignored, in whole or in part, you may file suit in a federal court. Such lawsuit must be filed in the United States District Court for the Southern District of Texas, Houston, Texas, or in the United States District Court for the federal judicial district where the employee currently works. If a retiree or terminee, the suit must be filed in the last location worked prior to termination of employment. Beneficiaries must also file in the same federal judicial district that the employee or retiree would be required to file. Any such lawsuits must be brought within one year of the date on which an appeal was denied. The court will decide who should pay court costs and legal fees. If you are successful, the court may order the person you have sued to pay these costs and fees. If you lose, the court may order you to pay these costs and fees, for example, if it finds your claim is frivolous. Assistance with Your Questions If you have any questions about your Medical Plan, you should contact Aetna Member Services via the telephone number on your ID card, or call Benefits Administration. If you have any questions about this statement or about your rights under ERISA, or if you need assistance in obtaining documents from the Administrator-Benefits, you should contact the nearest office of the Employee Benefits Security Administration, U.S. Department of Labor, listed in your telephone directory or the Division of Technical Assistance and Inquiries, Employee Benefits Security Administration, U.S. Department of Labor, 200 Constitution Avenue N.W., Washington, D.C. 20210. You may also obtain certain publications about your rights and responsibilities under ERISA by calling the publications hotline of the Employee Benefits Security Administration. page 49 Federal Notices Grandfathered Plan Intent Exxon Mobil Corporation believes that the ExxonMobil Medicare Supplement Plan (EMMSP) is a "grandfathered health plan" under the Patient Protection and Affordable Care Act (PPACA). As permitted by the Affordable Care Act, a grandfathered health plan can preserve certain basic health coverage that was already in effect on March 23, 2010. Grandfathered plan options under the EMMSP may not include all consumer protections of the Affordable Care Act that apply to other plans. Questions regarding which protections apply to the EMMSP and what might cause the EMMSP to change from grandfathered health plan status can be directed to the Plan Administrator at Administrator-Benefits, P.O. Box 2283, Houston, Texas 77252-2283. You may also contact the Employee Benefits Security Administration, U.S. Department of Labor at 1-866-444-3272 or www.dol.gov/ebsa/healthreform. This website has a table summarizing which protections do and do not apply to grandfathered health plans. Women's Health and Cancer Rights Act of 1998 If you have a mastectomy, at any time, and decide to have breast reconstruction, based on consultation with your attending physician, the following benefits will be subject to the same percentage co-payment and deductibles which apply to other plan benefits: Reconstruction of the breast on which the mastectomy was performed; Surgery and reconstruction of the other breast to produce a symmetrical appearance; and Prostheses and physical complications in all stages of mastectomy, including lymphedema. The above benefits will be provided subject to the same deductibles, co-payments and limits applicable to other covered services. If you have any questions about your benefits, please contact Aetna Member Services. Coverage for Maternity Hospital Stay Under federal law, the Plan may not restrict benefits for any hospital length of stay in connection with childbirth for the mother or newborn child to less than 48 hours following a vaginal delivery, or less than 96 hours following a cesarean section, or require that a provider obtain authorization from the Plan for prescribing a length of stay not in excess of the above periods. The law generally does not prohibit an attending provider of the mother or newborn, in consultation with the mother, from discharging the mother or newborn earlier than 48 or 96 hours, as applicable. About Medicare Supplement Key Terms Eligibility and Enrollment The Prescription Drug Program Other Plan Provisions Accepting Assignment Covered Expenses Exclusions Accepts Assignment A physician who accepts Medicare assignment agrees to accept no more than the Medicare-approved amount as total payment for a service. Close Window Approved Amount The amount on which Medicare bases its payments for a particular service. Close Window Benefit Period A period beginning when you enter a hospital and ending after you have remained out of the hospital (or a skilled-nursing facility) for 60 consecutive days. Close Window Benefit Service Generally, all the time from the first day of employment until you leave the company's employment. Excluded are: Close Window Coordination of Benefits Claims Partners in Health Continuation Coverage Administrative and ERISA Information Key Terms Benefit Summary Unauthorized absences; Leaves of absence of over 30 days (except military leaves or leaves under the Federal Family and Medical Leave Act); Certain absences from which you do not return; Periods when you work as a non-regular employee or as a special-agreement person, in a service station, car wash, or carcare center operations; or When you are covered by a contract that requires the company to contribute to a different benefit program, unless a special authorization credits the service. Clinical Psychologist A person specializing in clinical psychology who is licensed or certified by an appropriate governmental authority. If there is no licensing or certification in a particular area, he or she must be a member or fellow of the American Psychological Association. Close Window Co-Payment and Co-Insurance The portion of covered expenses you pay. For some services the coinsurance will be a percentage of the cost of the service once the deductible has been satisfied. For outpatient prescription drugs there is a percentage co-payment. Close Window page 51 Covered Charges or Covered Expenses Expenses that are eligible for reimbursement under the Plan. Some expenses must be Medicare-approved to be covered. All expenses must meet Plan requirements including medical necessity. Close Window Custodial Care Care primarily helping meet personal needs and daily living activities such as walking, bathing, dressing, eating and giving medicine. Neither Medicare nor the Plan covers custodial care, even if ordered by a physician and provided by a licensed professional. Close Window Deductibles The amount of covered expenses you incur before a plan begins to pay. Medicare and the Plan have separate and different deductibles. Close Window Disability You may qualify for Social Security and Medicare by virtue of a disability, even if you are less than age 65. Close Window Eligibility Rule for Participants of the Comprehensive Medical Expense Benefit Plan of Mobil Oil Corporation and the Superior Oil Medical Plan If you or your family members were participating in the Comprehensive Medical Plan of Mobil Oil Corporation on March 31, 2004, and you were Medicare eligible, you are a participant in the Plan effective April 1, 2004. In addition, individuals who became your eligible family members (e.g., marriage) after March 31, 2004, are eligible. Close Window Eligible Family Members Eligible family members are generally: Close Window The spouse of an eligible retiree; The surviving spouse, who has not remarried, of a deceased eligible retiree; The surviving spouse, who has not remarried, of a deceased employee; The child of an eligible retiree; The child, whose surviving parent has not remarried, of a deceased employee or eligible retiree; or A person who becomes an eligible family member of an ExxonMobil eligible retiree by marriage after becoming eligible for Medicare. To participate in the Plan under this provision, prior group health coverage is not required. However, the person must be added as a covered family member within 30 days of becoming eligible. page 52 Eligible Retiree In the Plan, an eligible retiree is a person who: Close Window Retired with retiree status from ExxonMobil; Retired with retiree status from Exxon; Retired with retiree status from Mobil or Superior Oil; Is a former Exxon employee who retired with retiree status from ExxonMobil; or Is a former Mobil employee who retired with retiree status from ExxonMobil. Retirees of Station Operators, Inc. doing business as ExxonMobil Company Operated Retail Stores (CORS) are not eligible for coverage under this plan. Experimental or Investigational A medical treatment or procedure, or a drug, device, or biological product, is experimental or investigational if any of the following apply: Close Window The drug, device, or biological product cannot be lawfully marketed without approval of the U.S. Food and Drug Administration (FDA); and, approval for marketing has not been given at the time it is furnished; Note: Approval means all forms of acceptance by the FDA. Reliable evidence shows that it is the subject of ongoing phase I, II, or III clinical trials or under study to determine its maximum tolerated dose, its toxicity, its safety, its efficacy, or its efficacy as compared with the standard means of treatment or diagnosis; or Reliable evidence shows that the consensus of opinion among experts regarding the drug, device, or biological product or medical treatment or procedure, is that further studies or clinical trials are necessary to determine its maximum tolerated dose, its toxicity, its safety, its efficacy or its efficacy as compared with the standard means of treatment or diagnosis. Reliable evidence shall mean only: Peer reviewed, published reports and articles in the authoritative medical and scientific literature; The written protocol or protocols used by the treating facility or the protocol(s) of another facility studying substantially the same drug, device, or biological product or medical treatment or procedure; or The written informed consent used by the treating facility or by another facility studying substantially the same drug, device, or medical treatment or procedure. Explanation of Benefits A statement summarizing charges and payments for medical services including the amount paid by Medicare or the Plan, and amounts remaining to be paid. Close Window Home-Health Care Medically necessary care and equipment provided at home by a Medicare-certified agency on a part-time or intermittent basis by skilled nurses, home-health aides, occupational, physical or speech therapists and those providing medical social services. Close Window page 53 Hospital An institution which is engaged primarily in providing medical care and treatment of sick and injured persons on an inpatient basis at the patient's expense which is: Close Window Accredited by the Joint Commission on Accreditation of Hospitals; A hospital, psychiatric hospital or a tuberculosis hospital, as those terms are defined in Medicare (or as may be amended by Medicare in the future), which is qualified to participate and eligible to receive payments under and in accordance with the provisions of Medicare; or An institution which: maintains on its premises diagnostic and therapeutic facilities for surgical and medical diagnosis and treatment of sick and injured persons by or under the supervision of a staff of duly qualified physicians; continuously provides on its premises twenty four hour a day nursing service by or under the supervision of registered graduate nurses; and functions continuously with organized facilities for operative surgery on its premises. Limiting Charge The maximum amount (currently 115% of 95%, or 109.25% of the Medicare-approved amount) a physician may require a Medicare beneficiary to pay for a covered service if the physician does not accept assignment. Close Window Medically Necessary or Medical Necessity Services or supplies that are: legal; ordered by a physician or clinical psychologist; safe and effective in treating the condition for which ordered; part of a course of treatment generally accepted by the American medical community; of a proper quantity, frequency and duration for treating the condition for which ordered; not redundant when combined with other services and supplies used to treat the condition for which ordered; not experimental, meaning unproven by long-term clinical studies; and for the purpose of restoring health or extending life. Close Window Mental Health Condition Neurosis, psychoneurosis, psychopathy, psychosis, or mental or emotional disease or behavioral disorder or disturbance with a diagnosis code from the American Psychiatric Association, Diagnostic and Statistical Manual of Mental Disorders (4th ed. 1994) (DSM-IV), or its successor publication, and which is otherwise covered by Medicare. Such a condition will be considered a mental health condition, regardless of any organic or physical cause or contributing factor. Close Window Non-Custodial See skilled-nursing care. Close Window Nurse A registered graduate nurse (RN), a licensed vocational nurse (LVN), or a licensed practical nurse (LPN). Close Window Other Services and Supplies Services and supplies provided by a hospital or skilled-nursing facility required to treat a patient. Excluded are fees for room and board and fees charged by physicians, private-duty or special nursing services. Close Window page 54 Outpatient Prescription Drug A prescription drug or medicine obtained through either a retail pharmacy or through a mail order prescription service (including insulin and associated diabetic supplies if acquired through a prescription). A prescription drug or medicine, including injections, obtained or administered in a physician's office or in a hospital are not considered outpatient prescription drugs. Close Window Part A That part of Medicare which pays certain hospital and skilled-nursing facility bills. Close Window Part B That part of Medicare which pays certain physician and other medical bills. Close Window Part C That part of Medicare that provides Medicare Advantage plans. Close Window Part D That part of Medicare which pays certain outpatient prescription drug bills. Close Window Physician "Physician" means a person acting within the scope of his or her license and holding the degree of Doctor of Medicine (M.D.), Doctor of Osteopathy (D.O.), Doctor of Dental Surgery (D.D.S.), Doctor of Podiatry (D.P.M.), Doctor of Optometry (O.D.), or Doctor of Chiropractic (D.C.), or who is duly licensed as a Physician Assistant or Nurse Practitioner. Close Window Primary Participant The participant whose Social Security number or Aetna Member Identification Number is used for identification purposes. The primary participant is the retiree, survivor or individual who elected COBRA coverage. Covered family members use the primary participant's Social Security number or Aetna Member Identification Number to access all benefits. Close Window page 55 Reasonable and Customary An amount which is less than or equal to the most common charge for a particular medical service or supply in a particular geographic area. The Plan bases its payments on the lesser of the actual amount charged, the reasonable and customary amount, or the Medicare limiting charge, except when the provider accepts assignment under Medicare (then the Medicare-approved amount is used). Close Window Reserve Days A Medicare term for available benefits after you use 90 days of hospital coverage in any benefit period. You have a lifetime maximum of 60 reserve days. Close Window Retiree Generally, a person at least 55 years old who retires as a regular employee with 15 or more years of benefit service and who has not thereafter recommenced employment as a covered employee or a nonregular employee. Retiree status may also be attained by someone who is retired by the company and entitled to long-term disability benefits under the ExxonMobil Disability plan after 15 or more years of benefit service, regardless of age. Close Window Employees who terminate while non-regular (including extended parttime employees) are not eligible for retiree status regardless of age or service. Room and Board Room, board, general-duty nursing and any other services regularly furnished by the hospital as a condition of being hospitalized. It does not include professional services of physicians or private-duty nursing. Close Window Skilled-Nursing Care Care requiring services only licensed medical professionals can provide in the home or in a skilled-nursing facility. Both Medicare and the Plan cover such care when prescribed by a physician and determined to be medically necessary. These types of services are sometimes called noncustodial nursing care. Close Window Skilled-Nursing Facility A Medicare-approved institution meeting government-prescribed standards for skilled-nursing care or skilled-rehabilitation services. The Plan covers only Medicare-approved skilled-nursing facilities. Close Window Skilled Rehabilitation Services Services only licensed rehabilitation professionals can provide. Both Medicare and the Plan cover such care when prescribed by a physician and determined to be medically necessary. Close Window Spouse; Marriage All references to marriage shall mean a marriage that is legally recognized under the laws of the state or other jurisdiction in which the marriage takes place, consistent with U.S. federal tax law. All references to a spouse or a married person shall refer to individuals who have such a marriage. Close Window Survivor/Surviving Spouse A surviving unmarried spouse of a deceased ExxonMobil regular employee or retiree. Close Window About Medicare Supplement Eligibility and Enrollment The Prescription Drug Program Benefit Summary The following pages provide a brief summary of the ExxonMobil Medicare Supplement Plan amounts, and how payments are determined. The Plan provides benefits up to the Plan's reimbursement level when combined with Medicare. This means that Medicare's payments are subtracted from the Plan's benefits and any difference is paid by the Plan. For more information, check the Medicare Web site at www.medicare.gov. Other Plan Provisions Accepting Assignment Covered Expenses Annual Deductible Per covered individual $300 Out-of-Pocket Maximum Per covered individual $3,000 Medical Individual Lifetime Maximum Unlimited Exclusions Medical Services 80% of covered charges less any Medicare payment Coordination of Benefits Inpatient Hospital Services 80% of covered charges less any Medicare payment Outpatient Hospital Services 80% of Medicare approved charges less any Medicare payment Physician Services 80% of covered charges less any Medicare payment Claims Partners in Health Continuation Coverage Administrative and ERISA Information Key Terms Benefit Summary Prescription drugs — Annual out-of-pocket maximums for prescription drugs-$2,500/individual and $5,000/family. Retail Co-Pay* ** *** Express Scripts Pharmacy (up to 34Maximum 3rd+ Retail (up to 90-day Maximum day supply) Per Refill**** supply) Per Prescription Prescription Generic 30% $ 50 55% 25% $ 100 Drugs Formulary 30% $ 115 55% 25% $ 200 Brand Drugs Non50% $ 170 75% 45% $ 300 Formulary Brand Drugs * If using a non-network pharmacy, you pay 100% of the difference between the actual cost and the discounted network cost plus retail co-pays. page 57 ** If your doctor prescribes a brand name drug for which a generic equivalent is available, you will be responsible for paying the generic copay and the difference in the cost between the brand name and the generic equivalent. The difference in the cost between the brand and the generic does not apply to the annual out-of-pocket maximum for prescription drugs. *** You must present your Express Scripts Prescription Card or Social Security number of the primary participant or benefits will be paid at the non-network level. **** Additional 25% coinsurance does not apply to the annual out-of-pocket maximum for prescription drugs. Care Outside of the U.S. 80% of the covered charge Home Health Care 80% of Medicare-approved charges less any Medicare payment Blood 80% of covered charges less any Medicare payment Skilled Nursing Facility Charges 80% of covered charges less any Medicare payment Hospice Care 80% of covered charges less any Medicare payment Mental Health Treatment 80% of reasonable and customary charges less any Medicare payment 58 Claims Examples: Claim 1 Eligible Expenses Medicare Approved Amount Medicare Deductible Medicare Coinsurance $150 $147 $0.60 Medicare Paid based Amount True Out of Amount Paid by on 80% benefit after Applied to Pocket Expense EMMSP After Medicare Part B EMMSP Annual Applied to Medicare's deductible ($147 Deductible $3000 Annual Payment and applied) Out of Pocket Applicable Please reference your Maximum Yearly Plan Medicare Handbook for Deductible and current Coinsurance is deductible/coinsurance Applied for the expenses incurred $2.40 ($150 - $147 = $3.00 x80%) Claim 2 $200 $0 $40 $160 ($200 x 80%) Claim 3 $2,250 $0 $450 $1800 ($2250 x 80%) Claim 4 Claim 5 $13,400 $1,000 $17,000 $0 $0 $147 $2,680 $200 $3,370.60 Paid By Participant $150.00 $147.60 $0.00 $147.60 $150.00 $40.00 $0.00 $40.00 $0.00 $450.00 $0.00 $450.00 $0.00 $2,362.40 $317.60 $2,362.40 $0.00 $0.00 $200.00 $0.00 $300 $3,000 $517.60 $3,000.00 $10,720 ($13,400 x 80%) $800 ($1000 x 80%) $13,482.40 EMMSP Plan Benefit Calculation: Medicare's Approved Amount - Plan Deductible Annual Plan Coinsurance Medicare Paid = Plan benefit Payment $150 applied to deductible = $0 plan paid $200 - $150 applied deductible = $50 x 80% = $40 $160 Medicare Paid = $0 plan paid $2250 x 80% = $1800 - $1800 Medicare paid = $0 plan paid $13,400 x 80% = $10,720 $3000 plan out of pocket maximum met at $11037.60 $10,720 Medicare paid = $317.60 plan paid $1000 x 100% annual out of pocket met = $1000 - $800 Medicare payment = $200 plan paid $517.60 59 Page left intentionally blank 60 Page left intentionally blank