December 2013
Transcription
December 2013
THE CHARTERED ACCOUNTANTS JOURNAL DECEMBER 2013 VOLUME 92 NO.11 DECEMBER 2013 Official magazine of the New Zealand Institute of Chartered Accountants www.nzica.com Crombie Lockwood 2013 Chartered Accountant of the Year American Express 2013 Outstanding Service to the Profession EY 2013 Public Sector CFO of the Year Westpac 2013 Outstanding New Member of the Year MYOB 2013 Innovation Award D E D R A W E R IP H S R E D LEA PROCESS IMPROVEMENTS FAREWELL TOM NAMING RIGHT IR’s view of alternative dispute resolution Uncle Tom recalls threats of shooting, veterinary impropriety and Porirua heavies is his final column Does your name indicate which profession you will join? When you’re on the list, you’re in good company. ACC, Holmes Consulting Group, Staples Rodway, Statistics New Zealand, Wall Fabrics, Coffee Supreme, Chen Palmer, Honda New Zealand, College of Business & Economics, University of Canterbury, Z Energy, Kiwi Bank, Parry Field Lawyers, Anderson Lloyd, New Zealand Institute of Chartered Accountants, Eugene St John Solicitor, Scottish Pacific Business Finance, Ministry of Business, Innovation & Employment, American Embassy, Michael Thornton Barrister & Solicitor, Cavell Leitch Law, Vista Entertainment Solutions, PlaceMakers New Zealand, Unitec Institute of Technology, Barfoot & Thompson, Digital Island Communications, AUT University, Gen-i, Mighty River Power, ASCO Lawyers , Two Degrees Mobile, RaboDirect, Synlait Milk, NZX, Industrial Research, Capon Madden, DAC Beachcroft New Zealand, Wynn Williams, CCH New Zealand, Manukau Institute of Technology, Fisher & Paykel Healthcare, Meridian Energy, New Zealand Post, Southern Cross Health Society, The Business Advisory Group, Mazda Motors of New Zealand, MSN New Zealand, Marsh, Heritage Hotel, McDonald Vague, University of Otago, Probity Consulting, Gallaway Cooke Allan, Insight Creative, Brittain Wynyard, Intergen, Markhams, Rain Forrest Retreat, BDO, KCL Property, Environment Canterbury, Air New Zealand, Reserve Bank, Ministry for Primary Industries, Te Tumu Paeroa, Ministry of Foreign Affairs and Trade, Commerce Commission, Russell McVeagh, KPMG, Ministry of Justice – Judicial Libraries, Financial Markets Authority, Building the Future 1, APN New Zealand Media, Madison Recruitment, AWS Legal, McCulloch and Partners, Hewlett Packard New Zealand, Kordia, Rakon, Guardian Trust, HSBC, Bell Gully, AIM Valuation, DraftFCB, CBRE, National Library of New Zealand, the Department of Internal Affairs, AJ Park, Hayes Knight Services, The Todd Corporation, Jardine Lloyd Thompson, Skope Industries, Yellow Pages Group, Hudson Gavin Martin, Tompkins Wake, Canon New Zealand, Simpson Grierson, Turners & Growers, First NZ Capital Group, QBE Insurance, Colliers International, Jackson Russell, Crombie Lockwood, Retail Holdings, PKF Group, NZI, The Hodge Group, Auckland Council, Hamilton City Council, The University of Waikato, AMP Capital, National Mini Storage, Ohope Beach Realty, Exhibit Group, Spencers Chartered Accountants & Advisers, Todd Property Group, ASB Bank, Horizon Energy Distribution, Wigley & Company, NDA Engineering, University of Auckland, Forsyth Barr, Harmos Horton Lusk Corporate Lawyers, General Cable New Zealand, OfficeMax New Zealand, Institute of Directors in New Zealand Inc, CASS | Treasury, Microsoft NZ, Short & Partners, Energy Efficiency and Conservation Authority, Running with Scissors, UBS NZ, AECOM, Vodafone NZ, Office of the Controller & Auditor-General, Crowe Horwath, Kensington Swan, SYL Research, PricewaterhouseCoopers, Anthony Harper Lawyers, Ministry for the Environment, COSCO (NZ), Brookfields Lawyers, NZ Superannuation Fund, Lowndes Associates, Willis Bond & Co, Harcourts, Heartland Building Society, MediaWorks, Property Institute of New Zealand, Beca, Trust Investments Management, Cameron Partners, Bayleys Real Estate, Chapman Tripp, BeyondD, Hesketh Henry, Parliamentary Library, Parliamentary Service, Malloch McClean, Massey University, Serious Fraud Office, SKYCITY Auckland, Winton Partners, Metservice, Grimshaw & Co, Outsource Communications, Wellington City Council, Corporate Library, Buddle Findlay, New Zealand On Air, Red Seal, Fletcher Building, The Warehouse Group, Yahoo! New Zealand, New Zealand Trade & Enterprise, Pharmacy Retailing, Avis Budget Group, David Bigio Barrister, Seek NZ, Fonterra, Solarix Networks, Sinclair Knight Merz, Datacom, Duncan Cotterill Lawyers, Ernst & Young Group, Spit Roast Catering Company, Southland Building Society, New Zealand Racing Board, LINK Ellerslie, Tonkin & Taylor, Telecom New Zealand, FMG, Creative Spaces, Verve – The Event Agency, Edge Capital Markets, ANZ Bank, Swarbrick Beck Mackinnon, BJ Ball, Hugh Green Group, Inland Revenue Department, Harrison Grierson, Omnicom Media Group, Frucor Beverages, Bellingham Wallace, Property Tools NZ, IBM, DB Breweries, Disputes Resolution Services, Snap Internet, Hobbs Global Logistics Solutions, BNZ, The Knowledge Hunters, Deloitte, The Radio Network, Burger Fuel, Optimation, Westpac, Refining NZ, Mackenzie Elvin, Barristers & Solicitors, New Zealand Oil & Gas, SKY Television, Auckland Library, JBWere, The Commerce Commission, C B Norwood Distributors, Rothbury Insurance Brokers, IAG New Zealand, The New Zealand Automobile Association, Genesis Energy, WHYBIN/TBWA, DLA Phillips Fox, Burton & Co, Polson Higgs, Aon New Zealand, GE Capital NZ, Transfield Worley, Personal Finance, Oyster Management, Lane Neave, Cambridge Asset Management, Grant Thornton New Zealand, Open Country Dairy, Queen City Law, Mitre 10 New Zealand, Trustees Executors, Meredith Connell, CST Nexia, Northington Partners, Greenwood Roche Chisnall, Contact Energy, Minter Ellison Rudd Watts Lawyers, New Zealand Registry Services, Fuji Xerox, Business NZ, House of Travel, Victoria University of Wellington, ARL Lawyers, New Zealand Steel, Chorus, CallPlus. To get on the list go to http://accounting.onthelist.co.nz On the list is bought to you by NBR. The all-new BMW X5 bmw.co.nz THE NEW BENCHMARK. THE ALL- NEW BMW X5 HAS ARRIVED. The first generation BMW X5 invented the Sports Activity Vehicle class. It was the first of its kind, combining all-wheel-drive capabilities with the kind of luxury, performance and driving dynamics you could only find in a BMW. The second generation BMW X5 continued this winning formula delivering class-leading dominance, making it New Zealand’s best selling premium SUV. But now a new benchmark is about to be set. The much anticipated third generation BMW X5 has finally arrived in New Zealand, bringing with it entirely new levels of performance and innovation. • CONNECTED DRIVE FEATURES INCLUDING: - BMW HEAD-UP DISPLAY Drive away from* 129,000 $ - PARK DISTANCE CONTROL WITH 360 DEGREE SURROUND VIEW - ADAPTIVE BI-XENON HEADLIGHTS WITH HIGH BEAM ASSIST - DRIVING ASSISTANT SAFETY SUITE 441 or $ per weekˆ • iDRIVE TOUCHPAD CONTROLLER • NAVIGATION SYSTEM PROFESSIONAL • FULLY-AUTOMATIC TAILGATE OPERATION • THIRD ROW SEVEN SEAT OPTION Visit your authorised BMW Dealership today to test drive the all-new BMW X5 and find out why BMW is the number one selling premium vehicle in New Zealand and around the world. *Offer based on Drive Away Price. Finance offer based on Loan agreement consisting of a 36 month contract, 10.99% interest rate with a 20% deposit and a fi nal payment of $64,000 for the X5 30d. Drive Away Price is the BMW recommended retail price for the purchase of a new unregistered BMW. It includes GST, fi rst full tank of fuel, 12-month registration, and all other costs required for fi nal delivery of the vehicle. Offer expires 31/12/2013 and is subject to BMW Financial Services lending criteria. In this issue Winners on the up 2013 NZICA Leadership Awards, p24. EDITOR Aaron Watson ([email protected]) ASSISTANT EDITOR Jennifer Black DESIGN & PHOTOGRAPHY Nick Salmon SUBSCRIPTIONS Customer Service Centre (contact: [email protected]) p: 04 474 7840 CIRCULATION 29,000 copies printed PUBLISHER T he Chartered Accountants Journal is published monthly (except January) by the New Zealand Institute of Chartered Accountants PO Box 11-342 Level 7, Tower Building 50 Customhouse Quay Wellington 6011 p: 04 474 7840 f: 04 499 8033 w: nzica.com All material in The Chartered Accountants Journal is copyright. Editorial and/or advertising material does not necessarily reflect the views of the editor or the New Zealand Institute of Chartered Accountants. 34 18 Naming right Does your name indicate which profession you will join? 40 Livestock tax Changes to livestock tax rules are highly significant and should be understood by chartered accountants and their clients 44 Market cues Time the CFO took a cue from the CMO PRINTING T he Chartered Accountants Journal is printed by Webstar. ADVERTISING sales by Gavin Leary DDI: 09 927 7112 Email: [email protected] The Chartered Accountants Journal is the official magazine of the New Zealand Institute of Chartered Accountants. ISSN 2253-3877 (Print) ISSN 2253-3885 (Online) NZICA is a member of the Global Accounting Alliance. Ball wheels way across USA NZICA Life Member Dr Ian Ball FCA celebrated the end of his 11-year contribution to global accounting as CEO of the International Federation of Accountants by hitting the open road Contents LATEST 6 From the CE’s desk – A new institute Craig Norgate FCA: I am proud of what has been achieved during my year as NZICA Chief Executive 9 8 Quizzical Corner Expectations of a CFO Deloitte merges with Curtis McLean Wgtn NZICA comment on IASB ED/2013/8 “Agriculture: Bearer Plants” 9 Seasonal questions and answers Do you know the answer to these Christmas party-related tax questions, raised by CCH NZ? 11IR releases draft minimum requirements 12 What others think we do In a 1953 issue of The Professional Engineer an anonymous contributor examined the accountant in an article “What the other fellow does” 14IR Satisfaction Survey Focus on accounting technicians 15Changes to taxing of employee allowances 17Partner news 18Naming right Does your name indicate which profession you will join? 20New admissions 22Ask Uncle Tom 12 Sadly, things come to an end, and this is the last instalment of Uncle Tom’s column FEATURE 24Winners on the up 2013 NZICA Leadership Awards 34Ball wheels way across USA NZICA Life Member Dr Ian Ball FCA celebrated the end of his 11-year contribution to global accounting as CEO of the International Federation of Accountants by hitting the open road BUSINESS 36IFRS in context October IFRS Advisory Council Report: the Conceptual Framework 38Internal control IFAC’s guidance has been effectively incorporated into the New Zealand government’s thinking and approach to internal control 40Livestock tax 48 Changes to livestock tax rules are highly significant and should be understood by chartered accountants and their clients 44Market cues Time the CFO took a cue from the CMO 46 NZ Post leads way What do New Zealand Post Group, Coca-Cola and Microsoft have in common? 48 Process improvements Tax disputes and alternative dispute resolution 50 Efficient energy A focus on energy can help the bottom line 54 COLUMNISTS 52 Goal crazy Goal setting, performance planning, and happiness 54 Looking forward Exciting times ahead for New Zealand business 56 A trust issue A recent decision of the Taxation Review Authority considered a number of issues arising out of a series of property transactions entered into by the trustees of the disputant trust 58 Capital formation In the matter of capital formation, one can earn it, inherit it, steal it, marry it, or win it, goes the adage 60 BEPS firmly on government’s agenda The latest developments in New Zealand’s response to base erosion and profit shifting (BEPS) 62 SmartMove Staff recognition and rewards 62 INSTITUTE 64 Image Matters Deborah Simeon CA, a Business Advisory Services Manager, gets a new look as she prepares for her Valentine’s Day wedding 66 Summer reading 2013 70 NZICA Knowledge Builder NZICA’s exciting professional development programme offers a range of opportunities to help you stay at the forefront of your career 74 Notice of decision and order of the Professional Conduct Committee 75 Notice of decisions of the Disciplinary Tribunal 77 Classifieds 78 Less is not more Short auditor rotation periods may harm, not support, good quality audits 64 FROM the CE’s DESK A NEW INSTITUTE I am proud of what has been achieved during my year as NZICA Chief Executive. T here were two things I said I wanted to do when I took on the role of NZICA Chief Executive. The first thing I wanted was to encourage a positive culture within NZICA and ensure our staff were working collaboratively. Recent culture survey results indicate that this is happening and it is great to see the development of our people during the year. That we have managed to develop a collaborative operating culture is a really good sign. It is a reason that, as we enter this significant period of change, I expect to see many NZICA staff in key positions in the new trans-Tasman institute. The second was to sort out the merger process – which at that point meant either getting the proposal to a stage where it could be taken to members for consultation, or stopping it if that couldn’t be achieved. With voting now completed, I am very pleased that the members of NIZCA and the ICAA have decided to join forces to form a new institute, Chartered Accountants Australia & New Zealand. The whole process was handled very well and was a great credit to all our staff who were involved – but in particular Rebecca Ingram and Logan Mudge from our communications team, who were seconded to the One New Institute project. Thanks also to staff in the regional network who did very good work liaising with members and ensuring the roadshows were effective. 6 DECEMBER 2013 At the start of the year I set a stretch target of 35% of members voting. That was nearly three times the highest level we had experienced over the past decade in full member votes on issues such as Fit for the Future or Rule changes. We got a 59% turnout on the One New Institute proposal, and with almost 70% of those in favour we have a clear mandate for change. While the turnout was a great testament to the effectiveness of the consultation process, there was also a more general benefit in getting the membership to think about the future of our institute and of our profession in an international context. This was a once-in-a-generation opportunity to have a rich conversation on where the profession is going. There is a lot of interest on the world stage in the work we are doing here (and with the moves to unify the profession in Canada). I was invited to present last month to a meeting of the General Accounting Alliance in Tokyo, and it is clear from the discussions that we are very much at the forefront of thinking internationally. The “yes” vote was a real endorsement, but it now puts the burden of expectation on us: the challenge to deliver on the promises we have made. This is where my focus will now turn. From 1 December, I take up the role of Transformation Director, working with the executives of NZICA and the ICAA to establish the new organisation on a sound footing, ready to deliver on the strategic initiatives and cost savings we have promised. FROM the CE’s DESK I will certainly look back on the year with pride, particularly in the work our people have done and in what they have been able to achieve. It has gone well beyond reasonable expectations There is still a legislative process to go through. The government is very supportive, but it still has a lot on its agenda and it may be some time before all the necessary legislation is passed. On this note, I would like to thank our General Counsel Richard Moon for his leadership of the legal processes on both sides of the Tasman. Given the need for legislative change before we can implement anything structural, members should not expect to see too much change before the middle of next year. From that point on you can expect to see a lift in our leadership and advocacy profile, and incremental improvements to our professional development programme, ahead of more significant shifts in 2015 as the strategy for the new institute begins to take effect. The main focus for 2014 will be getting the staffing and structure we need to achieve the benefits that we have been talking about. Staff numbers are coming down, and there is work to be done to ensure that the remaining staff are organised in such a way that they can deliver the high standard of support and service that members need, wherever they are in the world and through all stages of their careers. This is a particularly difficult time given the impact on staff as individuals. It is also vital that we reach out to those members who did not support the proposal. Those members are an important part of the institute and their contribution to the debate was respected and valued. We must ensure that the new organisation delivers for them as well. While I take up the new role of Transformation Director with great excitement, it is with some sadness that I leave the role of NZICA Chief Executive. Kirsten Patterson will serve as Acting Chief Executive from 1 December 2013, until the new institute officially comes into existence. She will then transition to the role of New Zealand Country Head. Kirsten has been outstanding in her current role as Chief Operating Officer and is a key reason why our culture is so positive despite the change process. I will certainly look back on the year with pride, particularly in the work our people have done and in what they have been able to achieve. It has gone well beyond reasonable expectations. And I’m proud of our members for the way they have engaged with the proposal and for that they turned out to vote in such numbers. However, I won’t personally take pride in the One New Institute proposal until we have delivered on the promises that we have made. It has been a privilege to have the opportunity to lead the organisation through this year and to contribute to the profession in such a manner. I wish you all the best for the festive season. Craig Norgate FCA, NZICA Chief Executive DECEMBER 2013 7 Latest EXPECTATIONS OF A CFO Quizzical Corner Compiled by Quizmaster d Flash • Christmas • 1. Which famous hotel magnate was born December 25, 1887? 2. Which Dr Seuss character is rumoured to have stolen Christmas? 3. There are 365 days in a year. What number is Christmas Day? 4. According to the Bible when Joseph, Mary and Jesus left Bethlehem, which country did they go to? 5. In which decade were flashing Christmas lights introduced? 6. Where in the world do children receive their Christmas gifts on 6 January? A) Mexico B) Finland C) Russia 7. What is the day after Christmas day called in Ireland? 8. How many reindeer does Santa have? 9. In which country did the tradition of having Christmas trees originate? 10. Which famous author wrote the inaugural Royal Christmas Message for King George V? 1.Conrad Hilton 2.The Grinch 3. 359 4. Egypt 5.The 1930s 6. A) Mexico 7. St Stephen’s Day 8. Nine 9. Germany 10. Rudyard Kipling Scores 0–3 Prancer 4–7 Dance 8–10 Dasher 8 DECEMBER 2013 The International Federation of Accountants (IFAC) has issued a Discussion Paper on the Role and Expectations of a CFO, designed to stimulate a global debate on preparing accountants for finance leadership. The objective is to establish a principles-based framework (five principles) for understanding the changing expectations, scope and mandate of the CFO and finance leadership roles. NZICA’s Technical Services Team will be preparing a submission to IFAC, and recently held a brainstorming session with the Corporate Sector Advisory Group on the key principles outlined in the Discussion Paper. We are seeking other interested members’ comments for inclusion. Please send your feedback to [email protected] by 17 January 2014. NZICA COMMENT ON IASB ED/2013/8 “AGRICULTURE: BEARER PLANTS” NZICA has submitted its comment letter in response to the International Accounting Standard Boards (IASB) exposure draft ED/2013/08 Agriculture - Bearer Plants, issued in June 2013. In principle, NZICA supports the limited scope amendments to account for bearer plants as property, plant and equipment in accordance with the requirements in IAS 16, rather than in accordance with IAS 41. However, NZICA considers that the scope of the proposed amendments could be broadened as they fail to include other bearer biological assets, such as livestock held for agricultural produce which could also be valued in accordance with IAS 16. The proposed amendments are based on the view that an attribute, other than fair value, best represents the nature of these assets and for these reasons NZICA proposes that this should apply to all bearer biological assets - not just bearer plants. In forming the content of the submission, NZICA sought feedback through NZICA’s Regional Advisory Group, as well as other interested NZICA members. Download the full comment letter from nzica.com. DELOITTE MERGES WITH CURTIS MCLEAN WGTN Professional services firm Deloitte has announced it will merge with Curtis McLean, a leading provider of private accounting services to small- and medium-sized enterprises (SMEs) in the Wellington region. The Curtis McLean team of five partners and 35 professional staff will join Deloitte from 1 February 2014 and be part of Deloitte Private. Deloitte Chief Executive Thomas Pippos CA says the move is exciting is a direct response to addressing the needs of the local market and the growing number of successful privately owned businesses in Wellington. “Successful privately owned businesses need access to both specialist and traditional trusted business advisor services. Bringing both teams together better enables us to serve that market and augments our existing Deloitte Private team,” Pippos says. Curtis McLean’s Mike Curtis says the decision to join Deloitte was ultimately an easy one as it was evident there were benefits that would flow on to clients and staff by accessing specialists with national and global reach. Latest SEASONAL QUESTIONS AND ANSWERS Do you know the answer to these Christmas party-related tax questions, raised by CCH NZ? “Give me a T, give me an A, give me an X on the cheek...” Q) Santa Claus runs a small workshop at the North Pole with a dedicated group of hardworking elf employees. Each year Santa holds a Christmas party for the elves. He is thinking of inviting the Iceland division to the party this year. Santa would pay the airline costs for ten elves to travel from Iceland to the North Pole. Are there tax issues with this? A) Christmas party costs: The cost of the Christmas party will be subject to the entertainment rules, so Santa’s deduction for this expenditure will be limited to 50%. Travel costs: The elves’ travel costs will be deductible to Santa as staff remuneration costs. The travel costs will be subject to FBT unless the de minimis exemption applies. Providing travel to the Christmas party is a fringe benefit. De minimis exemptions: For employers paying FBT on a quarterly basis, no FBT is payable provided that: • the total taxable value of unclassified benefits provided in the quarter to each employee does not exceed $300 and • the total taxable value in the past four quarters including the current quarter of all unclassified benefits provided by the employer, or an associated person, to all of the employer’s employees does not exceed $22,500. For employers accounting for FBT on an annual or incomeyear basis, the total taxable value of unclassified benefits must not exceed: • $1,200 per employee pa • $22,500 per employer pa. References: Income Tax Act 2007, ss CX 29, DD 2, DD 9, RD 45. Q) During the Christmas party, Santa gets a bit tipsy on sherry. With some of the naughtier elves, he takes the sleigh on a joy ride. Unfortunately for Santa, he runs into a checkpoint (his red nose is a bit of a giveaway). He is charged with excess breath alcohol and his sleigh is impounded. Santa’s lawyer tells Santa he will probably receive a large fine but, if he loses his licence, he should be able to obtain a limited licence for work purposes. Santa wants to know, would the fine be deductible? What about the legal fees for obtaining a limited licence? A)Fine: The fine would not be deductible as the traffic offence was not conducted in the course of any income-earing process. Also, Inland Revenue has made it clear that a deduction would be disallowed on public policy grounds. Legal fees: The fee incurred in obtaining a restricted licence should be deductible provided: • the licence only applies to business use in Santa’s business vehicle • it is restricted to Santa’s business hours. References: Income Tax Act 2007, s DA 1, DA 2(2). Case L15 (1989) 11 NZCT 1,113 IS 09/01 “Fines and penalties – income tax deductibility”. Reprinted from the CCH New Zealand Christmas e-newsletter with permission. DECEMBER 2013 9 NEWS Latest IR RELEASES DRAFT MINIMUM REQUIREMENTS Showcase your products and services to 29,000 decision makers and business leaders. Be part of these upcoming features. February Fleet management Cost-effective solutions for your company vehicle fleet. May Business Technology and Software Guide A review of the fast-changing world of accounting software and business technology. Work/Play Exploring luxury experiences, adventures and top quality items for high-earning professionals March 10 reasons to get away this Easter Burn off the chocolate and recharge your batteries. For all sales enquiries call Gavin Leary p: 09 927 7112 e: [email protected] Inland Revenue (IR) has released its draft minimum requirements for special purpose financial statements. Changes to the Tax Administration Act will allow IR to specify the information it requires taxpayers to include in their financial statements. Amendments included in the Financial Reporting Bill will eliminate the need for many small-to-medium companies to prepare general purpose financial reports (GPFR). IR is a significant user of financial statements and has considered the level of information it needs now that the requirement for companies to prepare GPFR is being removed. Under the IR draft requirements, companies will be required to prepare a balance sheet, profit and loss statement, statement of accounting policies, tax reconciliation, schedule of related party transactions and certain other supporting schedules. The draft requirements allow tax values to be used where possible. NZICA believes the requirement for companies to prepare a schedule of related party transactions will impose a high compliance cost. NZICA would prefer IR to ask specific, targeted questions rather than the fuller form of disclosure currently proposed. For non-companies, the indicative threshold for preparing special purpose financial statements is $60,000 of turnover. IR has asked for feedback on this threshold and NZICA will submit that it should be raised. If any members have comments on the IR draft requirements that they would like to feed into NZICA’s submission, please contact the tax team on [email protected]. Separately, NZICA is drafting a special purpose financial reporting framework that will meet the more extensive needs of the users of financial statements. This framework is due for release next year. SUCCESSION Nigel Smith, is a highly focused and valued advisor FOR YOU, YOUR PRACTICE, OR YOUR CLIENTS Covisory Partners are high level succession planners. We lay out the strategies and put in place sound business plans to suit your circumstances. Our philosphy is simple we believe in greater service not client numbers. Nigel Smith + 64 9 307 1777 covisory.com/succession DECEMBER 2013 11 Latest WHAT OTHERS THINK WE DO In a 1953 issue of The Professional Engineer an anonymous contributor examined the accountant in an article “What the other fellow does”. T he engineer’s article was reprinted in a Society Journal of the same year. “Accountants are ordinary human beings, whatever may be said to the contrary. To refer to them as inhuman is unkind, because I know many who, apart from being addicted to figures of all shapes and sizes, look rather like quite nice people.” With a few exceptions, explained the engineer, accountants are the male of the species, ranging in age from the very young (22) to the very old (44). “It is impossible to be an accountant earlier in life, because Bookkeeping III is still but vaguely understood, and it is difficult for them to live beyond their mid-40s and still retain any measure of mental or annual balance,” the engineer wrote. He went on to define four types of accountants: the public, the unpublic, the company-secretary and the auditor. Public accountants were to be found between the hours of 10.30am and noon, and again between 3pm and 5pm in an office with a glass door on which was painted the accountant’s name. On the other side of the door sat a secretary, “who is usually a typist but considers herself above such a title”. “The value of public accountants to the public is multifarious and many taxpayers, particularly during March 12 DECEMBER 2013 of each year, have reason to mention them in their evening prayers...” The unpublic or not-so-public accountant is to be found in banks, insurance companies, private trading concerns, local bodies and numerous other places and, unless he has failed to register his worth with his employers, usually has a glass door also. “The company-secretary type of accountant is deserving of the highest praise and is usually very unpopular with any engineers on the staff of the company,” the engineer wrote. This was because, he postulated, engineers were not paid enough to fritter away their money on high living, comforts for the home, motor cars and education for their children. Additionally, company-secretary accountants did not make overseas currency available to obtain engineering machinery from abroad, and therefore the luckless engineer had to make do by hand. Finally, company profits were not squandered on the production side of a business but instead diverted to purchasing extra bookkeeping and adding machines for the accounts department. The fourth variety of accountant, the engineer explained, was the auditor, under which the other accountant varieties flourished. Latest Public accountants were to be found between the hours of 10.30am and noon, and again between 3pm and 5pm “These are the MI5 of the profession and drop in unexpectedly on unsuspecting common types of accountant.” While accountancy, the engineer continued, was not the oldest profession in the world, “nor has any dealings or practical sympathy with that profession”, it did go back to the days when accountants had to add up columns of figures with no more than eight fingers and two thumbs. “This meant that any youth unfortunate enough to jamb off a finger or two in a doorway could never become an accountant.” Nowadays, he added, this is no longer an issue as adding machines mean one finger could do the job nicely. To justify their existence, the engineer explained, accountants devote their lives to the production of two things – keeping books and balance sheets, and “these kept books ? I PAYROLL A life ortunity opp changing contain the inner life of the accountant”. “To realise fully the significance of keeping books all one has to do is to try to get a glimpse of them. Glimpses are strictly controlled or rationed, and although managing directors may get one sometimes the rest are reserved for auditors. “Balance sheets are as closely related to these books as Siamese twins. To a good accountant, balance sheets reveal all sorts of important information such as why Jones cannot have a salary increase, why Brown, the engineer, must buy his own slide rule, why production staff must be reduced, and why another bookkeeping machine will pay for itself in ten years.” Society Journals of old repeatedly examine the reputation of the accountant, with much anguish. Judging from this engineer’s less than complimentary opinion, it is not difficult to see why. While much in accounting has changed over the past 60 years, perhaps the one development for which accountants can be most grateful is the marked improvement in the public perception of the profession. Alexandra Johnson is a freelance Wellington writer. INVESTORS YOU CAN’T AFFORD TO MISS OUT TWO ESTABLISHED REGIONS FOR SALE NOW KAPITI & TARANAKI Call David Mansel for details and due diligence process 027 490 8399 New regions coming soon: Hawkes Bay, Dunedin, Nelson, Southland. DECEMBER 2013 13 Latest IR SATISFACTION SURVEY The annual Inland Revenue (IR) Satisfaction Survey, commissioned by NZICA and Tax Management New Zealand (TMNZ), has found that public practitioners are less satisfied with the overall level of service provided by IR than they have been in previous years. The survey undertaken in October asked NZICA members working in public practice and corporates to rate different aspects of IR’s service. NZICA has shared the survey results with IR and regularly engages with IR about NZICA members’ concerns and ways it can enhance its service delivery. Our engagement with IR will increase as it embarks on its ambitious Business Transformation project. The survey results show that NZICA public practice members are dissatisfied with IR’s telephone service. There has also been a decline in NZICA members’ perception of the speed, accuracy and consistency of IR processing. IR has continued to improve its performance rating in the audit area. IR’s auditors rated well in terms of their manners and courtesy and their availability but less positively in terms of their consideration of taxpayers’ views and their response times. Most respondents were happy with the information provided by IR including on its website. NZICA’s Tax Team and TMNZ will summarise and comment on the survey findings in more detail in the February Journal. FOCUS ON ACCOUNTING TECHNICIANS The rejuvenation of NZICA’s College of Accounting Technicians (AT College) is underway with the introduction of new pathways to membership, and a strategic partnership with the UK’s Association of Accounting Technicians. This year NZICA introduced an experience-based pathway to AT College membership this year, which recognises work experience and expertise gained “on the job”. A flexible, online study pathway was also launched to provide an alternative to the standard academic pathway to the AT College. Together, the moves are part of a plan to strengthen and grow the AT College and provide more support for members working as ATs across a range of industries. ATs are employed to oversee and manage financial accounts in roles such as accounts manager or assistant finance manager. They work in all areas of finance and business. The 2013 SmartMove Remuneration Survey found the average salary for an accounting technician in New Zealand was $80,213. (The highest AT salary was $270,840.) Employing ATs gives business managers the security of knowing their staff meet recognised standards. Organisations that develop their staff by helping them achieve AT College membership benefit by being able to attract and retain the best people. See nzica.com/at for more information. WE’RE LAUNCHING AN NZICA APP which will allow you to access Regional Connections on your Android or Apple tablet. Touch, Zoom, tap, pinch and scroll to view the latest updates from your region. THE APP IS FREE and now available to download, once installed you will be able to access Wellington Connection which is the first available content. You can INSTALL THE NZICA APP to your iPad by downloading it from the Apple App store or to your Android tablet by downloading it from Google Play. FIND OUT MORE by visiting nzica.com/NZICA-App-FAQs . We hope that you continue to enjoy the updates from your region. EXCITING CHANGES HAPPENING WITH YOUR REGIONAL CONNECTIONS. THERE ARE SOME 14 DECEMBER 2013 Latest ACRONYMIC With the adoption of “EY” as the official designation for the firm formerly known as Ernst & Young, Deloitte is now the only Big 4 accountancy firm to have a proper name. The others all have acronyms (ET, PwC and KPMG). How appropriate for an industry that generates so many acronyms. CHANGES TO TAXING OF EMPLOYEE ALLOWANCES Changes to the tax treatment of accommodation allowances, reimbursements and employer-provided accommodation will provide more certainty for both employers and employees and reduce compliance costs. The changes announced by Minister of Revenue, Hon Todd McClay, are included in a November tax bill that is expected to be enacted before next year’s general election. New “bright-line tests” will mean that, when an employee is required to work away from their normal workplace, employer-provided or funded accommodation will be tax exempt for up to two years. The bright-line will be extended for up to three years for employees working on specific projects and up to five years for Canterbury earthquake recovery projects. The tax treatment of accommodation allowances and payments has been a contentious issue recently with different 0800 223 729 Ace Payroll for New Zealand employers. views of the law and how it should be applied. Given the number of employees now required to work away from their normal workplaces –for example on infrastructure projects and the Canterbury earthquake recovery projects – the government’s intention to clarify the law and provide certainty is a welcome move. NZICA’s Tax Team is pleased to see the government responding to the Institute’s submissions about the need for more certainty in this area. www.acepay.co.nz Try it for free Take control on pay day with easy low cost software and great help desk support. DECEMBER 2013 15 WIN A SPOT IN THE NEW ZEALAND OPEN BMW’s commitment to international golf is globally renowned and highly successful. This is recognised in New Zealand where BMW supports the NZ Open, the NZ Women’s Open and is a sponsorship partner of NZ Golf. This passion for golf led BMW New Zealand to establish the BMW Golf Club in partnership with NZ Golf. The BMW Golf Club was designed with one goal – to help golfers like you to improve your game and get more from your sport. If you play golf and want to improve your performance on the course, the BMW Golf Club is the perfect place to play. And with the new season approaching, now’s a great time to check your BMW Golf Club performance reports. Once registered, your stats will give you an advantage by helping you identify the areas of your game to focus on. They’re like having your own virtual coach. While you’re online, you can also use our video tips to work on specific techniques. Plus, as an NZICA member, if you join the BMW Golf Club between 1 December 2013 and 31 January 2014 you will be entered in the draw to win an exclusive “money can’t buy” invitation to play in the NZ Open Pro-Am tournament, including return flights and accommodation. The NZ Open takes place in Queenstown at the prestigious The Hills and Millbrook golf courses from the 27 February to 2 March 2014. Go to bmwgolfclub.co.nz to sign up to the BMW Golf Club for free to start enjoying the benefits and you will automatically be entered into the draw. Terms and Conditions You do not have to be a BMW owner to join the BMW Golf Club, just a current NZICA member and a competent golfer (ladies or men’s handicap 18 or lower). Winner must be available to participate in the event over the dates specified in order to claim the prize. Competition dates are 27 February to 2 March 2014.Prize includes return flights for one, transfers to and from the airport, five nights accommodation and admission to play in the event. A shuttle service will be provided between the accommodation and the course for each day of play. Please visit nzica.com/bmw for full terms and conditions. The winner will be drawn and notified on 7 February 2014. PARTNER NEWS KONICA MINOLTA The mobility trend in technology is helping us all be more flexible and more productive as, increasingly, we can work from anywhere via the web. If you have wireless internet at your office or at home you have the framework to take advantage of this mobility trend. Your ability to access and share documents becomes easy once you have the correct document software in place. Konica Minolta has the expertise and experience to help your organisation with this, and it continues to help businesses navigate the path towards mobility adoption. Mobility in service support is also a huge efficiency driver, and Konica Minolta customers benefit from the company’s proactive service model. On the latest generations of Konica Minolta bizhub MFPs the control panel can be accessed remotely (from the Konica Minolta Help Desk) so we can help check settings and basic functions, saving you precious time. It’s faster, smarter and better. Please email [email protected] or call 0800 933 008 to find out more. SWITCH TO MYOB past quarter and is receiving exceptional feedback in New Zealand and Australia. James Scollay, MYOB General Manager – Business Division says: “Our vision is to make business life easier by delivering superior new generation cloud solutions and supporting SMEs in moving to the cloud at their own pace.” New clients are switching to MYOB to enjoy better value and to access a broader set of features through AccountRight Live. Not to mention the flexibility of choosing to work on their accounts in the cloud, on the desktop or seamlessly switching between the two whenever they like. Visit myob.co.nz/convert for more information on how to easily move clients across. GOLDEN VALUE FOR NZICA MEMBERS members only. Enjoy a $0 annual Card fee (save $90 pa) and complimentary enrolment in Membership Rewards (save $50 pa). All up, NZICA members receive up to $220 in value (indicative value). Apply now and join the 5,000 NZICA members who are already Cardmembers. Please see partnersamericanexpress.com/nzica for full terms and conditions or to find out more. New Zealand’s largest accounting software provider has announced the availability of Conversion Services to MYOB, available through select partners. In response to increasing demand for its cloud accounting solutions, MYOB is empowering business operators to switch from Xero or QuickBooks to its flagship cloud-enabled accounting solution - AccountRight Live. AccountRight Live is a powerful and flexible cloud-enabled accounting solution with a rich desktop interface. The conversion services program has been in pilot for the As an exceptional introductory offer, new NZICA Gold Credit Cardmembers will receive 18,000 Membership Rewards Bonus Points. Simply apply by 31 December 2013, be approved and spend $500 in the first two months of Cardmembership. This introductory offer is available to new American Express card Check out the latest Member Privileges at nzica.com/privileges DECEMBER 2013 17 NAMING RIGHT By Aaron Watson Does your name indicate which profession you will join? T he NZICA member database shows that some names are more common in chartered accountancy than others. John, David and Michael are the most common names among our male members. Among our women, Sarah, Susan and Michelle lead the pack. Good, dependable names all. Somewhat surprisingly, when LawTalk magazine in September revealed the most common first names of practising lawyers in New Zealand, they were… John and Sarah. A quirk of demographics or proof that kids named John or Sarah are more likely to enter the professions than your average Tom, Di or Harrison? Various studies have found that name clusters exist in different professions. A global survey of LinkedIn in 2011 found the most common CEO names (on LinkedIn) were Peter, Bob, Jack, Bruce and Fred for men, and Deborah, Sally, Debra, Cynthia and Carolyn for woman. (Go Debs!) LinkedIn also found that the top names in HR were all female – Emma, Katie, Claire, Jennifer, Natalie – while the leading names in law enforcement were all male – Billy, Darryl, Pete, Rodney and Troy. So perhaps there is something in the idea that our names will influence our career choices. Certainly, we judge other people based on their names. A study of 3,000 teachers in Britain, undertaken by parents website bounty.com, found educators were wary of kids named Callum, Chelsea, Connor or Jack. Other names that spelt trouble included Aleisha, Kyle, Demi, Jake and Brooklyn. (Would you take business advice from someone named Brooklyn?) The same study found teachers expected children to be brighter than average if they were named Alexander, Adam, Elizabeth or Charlotte. If you are concerned about how your choice of name may influence your child’s career, there’s an iPhone app that claims to predict a child’s profession based on their name. “Nametrix: Doctor or Dancer” suggests Carey will become a dentist, Scott a meteorologist and Velma an accountant. Thomas, interestingly, is deemed most likely to become a pirate. Whether you view this as nonsense, coincidence or a manifestation of fate, I would like to leave you with one piece of advice – may it serve you well. If you can’t remember the name of that familiar face at an industry function, try John or Sarah. Top 5 NZICA member names by decade 1940s John William Robert James George 1 2 3 4 5 Mary Margaret Jean Peggy Joan 1950s John William James David Donald 1 2 3 4 5 Margaret Patricia Joan Nancy Joyce 1960s John Peter David Robert Brian 1 2 3 4 5 Margaret Shirley Pauline Alison Wendy 1970s John David Peter Michael Robert 1 2 3 4 5 Anne Margaret Susan Elizabeth Judith Top 10 first names of NZICA members by gender NAME CHECK Number Female Number Male 1 Sarah 1 John 2 Susan 2 David 3 Michelle 3 Michael 4 Karen 4 Peter 5 Angela 5 Andrew 6 Jennifer 6 Paul 7 Nicola 7 Mark 8 Lisa 8 Richard 9 Joanne 9 Robert 10 Rachel 10 Stephen Of the 33,841 current NZICA members, we have 3,881 distinct first names for females and 2,905 for males. Internal Affairs data shows the most popular names for babies born in New Zealand in 2012 were Jack and Olivia. In the US, Jacksonville has a disproportionate number of Jacks, Philadelphia a high number of Philips, and Denver an unexpected number of guys named Dennis, according to the Journal of Personality and Social Psychology (vol 82, no 4). Top 10 first names of ICAA members by gender Number Female Number Male 1 Michelle 1 David 2 Sarah 2 Michael 3 Lisa 3 Peter 4 Jennifer 4 John 5 Karen 5 Andrew 6 Rebecca 6 Mark 7 Susan 7 Paul 8 Melissa 8 Robert 9 Amanda 9 Christopher 10 Nicole 10 Stephen 1980s John David Peter Michael Stephen 1 2 3 4 5 Susan Jennifer Christine Sandra Karen 1990s David Andrew Michael Paul John 1 2 3 4 5 Susan Karen Lisa Julie Nicola Aptonyms are names that seem to match their bearer’s occupation; as in the world’s fastest man Usain Bolt, or Belgian footballer Mark de Man. NZICA’s aptonyms include members surnamed Addy, Bean, and Dollimore. 2000s David Michael Andrew Mark Matthew 1 2 3 4 5 Sarah Michelle Nicola Rachel Anna 2010s Matthew Andrew Michael David Christopher 1 2 3 4 5 Sarah Anna Michelle Jennifer Rebecca Latest NEW ADMISSIONS Congratulations to our people on the rise. The following admissions to NZICA’s Chartered Accountants, Associate Chartered Accountants and Accounting Technicians Colleges, and Certificates of Public Practice have been confirmed. CA COLLEGE Blackwell, Julie Vanessa Clark, Kylie Ann Bay of Plenty Waikato Ross, Elizabeth Auckland Satherley, Katherine Auckland Smillie, Franklin Neilson Auckland Auckland Douglas, Timothy Canterbury Sun, Zhiting Dunn, James Charles Wellington Tan, Johnathan Farrell, Pamela Canterbury Trent, Claire Louise Auckland Auckland Gibson, Claire Marie Auckland Wadsworth, Robert James Gu, Xiao He Auckland Walker, Haidee Anne Huang, Yiting Auckland Wang, Hui Johnson, Kirsty Robyn Lam, Shing Chi Waikato Asia Leaf-Wright, Tim Hemsley Wellington Lo, Benjamin Charles Kar-yun Canterbury Mao, Larry Lei Auckland Whitehouse, Marshall Aiden Wilkinson, Robert Francis Zhang, Yan Waikato Otago Wellington Auckland Nelson Wellington ACA COLLEGE Mariu, Sharon Mae Ngauru Waikato Cowan, Elizabeth Ann Wellington McNab, Craig Donald Australia Duptala, Ramanjaneyulu Auckland Meintjes, Catherine Mary Auckland Egan, Daniel Lee Auckland Mortimer, Yvette Southland Irving, Jeffrey Stuart Murphy, Hanna Mary Manawatu Jung, Woo Jin Auckland O’Connell, Sarah Auckland Lopez, Lyannel Auckland Perrine, Jameson Wellington Murphy, veronica Jayne Auckland Otago Pinson, Michael John Auckland Park, Hun Auckland Pithadiya, Mahesh Vinod Australia Toledo, Rowela Pascasio Auckland Wang, Wen Jun Auckland Roberts, Steven Boyd Joseph 20 DECEMBER 2013 Canterbury Latest OCTOBER PROFILE Kate McEvoy AT Ward, Vianni Whale, Bridget Anna Zhang, Xiuling Waikato Auckland Central Bay of Plenty AT COLLEGE Beaumont-Orr, Jane Hughes, Elsabe Carina Mazzone, Karen Waikato/Bay of Plenty Canterbury Auckland McEvoy , Kate Louise Canterbury Samarakoon, Deepa Sadini Wellington PUBLIC PRACTICE CERTIFICATES Carter, Brenda Jayne Waikato Dillon, Sarah Margaret Coastal Bay of Plenty Edwards, AngelaMaree Northland Free, Steven James Gailey, Barbara Helen Canterbury Northland Gray, Andrew James Nelson Jeram, Kanu Alpesh Auckland Nielsen-Vold, Brian Stephen Hawke’s Bay O’Gara, Fergal Westland Van Der Burgh, Randolph Edward Casimir Auckland Webb, Clayton Glen Wellington Financial Systems Accountant City Care Ltd, Christchurch How long have you worked for City Care Ltd? Eight years. Why did you choose accounting as a career? The path of accounting was created for me after taking on various finance roles at City Care after starting as the office junior. I was given the opportunity to start studying – initially just wanting to complete my Diploma in Accounting – and now I’m one year away from completing my degree. What has been a highlight of 2013 for you? Seeing my husband’s business succeed, allowing him to be a stay-at-home dad to our two-and-a-half year old daughter. What is one thing you’re looking forward to changing? I’m looking forward to the end of part-time study on top of a full-time career and family life. What keeps you busy in your spare time? Now that the weather is warming up we are spending lots of time outdoors. We have started a project of landscaping our three-quartre acre property and keeping the vegetable garden full. We also spend a lot of time at the local rivers walking our dogs. What’s your favourite food? A roast meal cooked by mum. Do you have any holidays planned? In the new year we have a family holiday planned to Penzance Bay in the Marlborough Sounds, spending lots of time fishing and swimming. It’s my daughter’s first big holiday, so she’s already talking about it. Complete this sentence: If I hadn’t gone into accounting, I would have been a… ... forensic scientist as I love watching C.S.I. DECEMBER 2013 21 Latest ASK UNCLE TOM Sadly, things come to an end, and this is the last instalment of Uncle Tom’s column. I handed in my resignation for the fourth time a couple of weeks ago and it finally got accepted. What really brought home the reality of it all was when I cancelled my car park lease at the same time. A new life starts on 1 January. Frank Owen FCA, whom many readers will know as the present Director of Professional Development, is moving into my old position. He’s very experienced, seen it all, pragmatic, tells it how it is, and I’m sure will be excellent in his new role. Don’t know what Professional Development is going to do. My wife, appalled at the thought of my being home 24/7 is threatening to return to work. We’ll see. In the meantime I’m concentrating on my immortality programme. Don’t laugh, it’s working and hasn’t let me down yet. But if it does, and I have to present my documentation to St Peter, I’ll be looking forward to enlightenment on two things. One is Einstein’s theory of relativity, which always makes me pause and think: Now, how does this go again? The other is a better understanding of clients’ minds when they’re unhappy over a fee. I’m reasonably hopeful about the former. Regarding the latter, television courtroom dramas have a lot to answer for, and have clearly been a feature of many people’s commercial education. It is truly amazing how many disputatious clients, without ever having discussed their bill with their accountant, get on to the phone to me to declaim that they will be taking this matter, a gross breach of ethics, the law and established religion, to the highest court in the land. They will also be informing the SFO, the police, the Governor-General, and their MP, occasionally poor Mr Key and, of course, Fair Go about the fraudulent attempt to 22 DECEMBER 2013 overcharge a poor Kiwi bloke/housewife/worker/whatever. Usually the vehemence of the attack is in inverse proportion to the size of the fee. When I helpfully point out that arguing over a $300 fee in the High Court, let alone the Supreme Court (“You did say the highest court in the land, madam?”) might be expensive, I’m told that cost is not the issue, it’s the principle of the thing. If I’m enjoying myself I might be extra helpful and suggest they get on to Fair Go pretty quickly as they’re the fifth this week planning to do that, and I understand that the studio production slots are now filled through to the end of 2015. Naughty, I know, but fun. What is interesting is that no one these days ever has a lawyer, a solicitor or a barrister – it’s always their QC they refer to. There must be more QCs in the land than I thought, or else they’re extraordinarily busy disputing $300 fees for their clients. Do you want this job, Frank? One of Professional Support’s tasks is dealing with appointments of valuers, trustees and experts which NZICA is called upon to make quite regularly, usually when parties can’t agree. Normally this is quite straightforward, but sometimes people do get carried away. I took a call from one lady a while ago who was incensed over some appointment she thought I was about to make, and threatened dire things if I did so. Her town would be conducting a protest march against the Institute’s failure to consider her favoured candidate, and the town’s chartered accountants would be boycotted. Latest As my screen showed her telephone number and I knew her name (this was not exactly her first call) I looked up the town and discovered through Google Earth (isn’t Google great?) that it was a settlement of about ten houses. If the marchers kept in a straight line I estimated the march would be over in three minutes, four if they went on to the petrol station. As for the boycott, there appeared, not surprisingly, to be no CAs in that thriving metropolis, so I reckoned we would risk the boycott, and made my own decision on the appointment, which had to be independent anyway. Do you really want this job, Frank? My wife, appalled at the thought of my being home 24/7 is threatening to return to work. We’ll see Another task for Professional Support is doing all the jobs that the Chief Executive can’t persuade, beat or batter others to take on. We once (what do I mean “once”? – we get quite a few) had a persistent writer, clearly retired with too much time on his hands (I’ll have to watch that), who wrote long rambling letters to the Chief Executive about matters which were an issue only to him (NASA’s deceit over the Apollo moon landings – they never happened and what was the Institute’s position on it – and various arcane economic calculations) and who was convinced that every decision made by anyone, the Institute included, had some secret undeclared evil purpose. The Chief Executive of the day asked me to draft replies for him. On one of them I thought I’d have some fun, and drafted an opening paragraph which I knew he would strike out before signing. A while or so later I asked how much of my draft he had deleted. He looked a bit surprised, and said he didn’t recall having deleted any part of it. I suggested he had better go and read of it. He came back a few minutes later rather more quickly than he had sauntered away, asking what on earth were we (meaning me) going to do about it? Apparently he’d come in late one evening and signed everything on his desk without reading things through. The opening went thus: “I acknowledge your further letter dated 4 December 20XX regarding XX’s report on the Reserve Bank’s 1993 forecasts. It is clear that you are coming off a high induced by completing Dan Brown’s The Da Vinci Code, and are suffering the deleterious effects on mental processes commonly experienced by other readers of his works. I strongly advise you to avoid his Angels and Demons. Indeed, I suggest you avoid that entire genre of reading for 20XX while your mental capabilities are restored, as otherwise I fear you will ineluctably be drawn into the ranks of Conspiracy Theorists Inc, and we all know where that is taking the unfortunate President Bush (an avid reader of Dan Brown, although I believe he has difficulty with some of the longer words). “I appreciate that this restriction on your reading will dampen your intellectual activity over the Christmas/New Year break, but I can assure you that it will immeasurably improve mine in the post-Christmas/New Year period! As an alternative I can recommend Burchfield’s The New Fowler’s Modern English Usage which is available for a modest price from reputable bookshops. “You may also wish to reconsider your address, as living in a street associated with Bran Castle will keep you searching for dark hints and demonic allegations, and is unlikely to assist a return to balanced and logical thought. To turn now to the comments in your latest letter.” I calmed the CE down by pointing out that he was now in the running for the most effective business letter of the year as we had not received our usual weekly letter now for several weeks. It worked so don’t knock it. I don’t think he was entirely convinced but we kept our heads down and have heard no more from our most vexatious letter writer ever since. And finally, some further vignettes from the life of the Director of Professional Support, for Frank to ponder his responses as opposed to mine. • “Yes, sir, I agree he deserves dobbing into the IRD, but you can’t do that with clients.” • “I don’t recommend using your pocket knife on the dog to recover the client’s memory stick even if today is the last day of the extension. You’ll have to use a vet. Better still, wait at the other end, it’ll be cheaper, but I think you’ll have to wear the client’s IR late penalty, and, by the way, have a look at your security over client records.” • “My accountants are sleeping with my wife”. After a long pause, “Well, sir, it’s always difficult when hormones and ethics get entangled. Send me the details”. (I’m still waiting.) • “Yes, sir, you could send round your Porirua heavies to collect the fee, but from what you tell me about the client, I think his heavies might be heavier than yours. Ponder the consequences.” • “I’m going to shoot the bastard!” Keep him talking. “Well, sir, it’s a great day for it. The sun’s shining, the birds are singing”. To Director’s PA – “Quick, get this call traced – a member’s about to bring the profession into disrepute.” Still want this job, Frank? Well, as they say on all the best shows, that’s all folks. Good night! Tom Davies FCA was NZICA’s Director – Prefessional Support from April 2002 to December 2013. DECEMBER 2013 23 Crombie Lockwood 2013 Chartered Accountant of the Year American Express 2013 Outstanding Service to the Profession EY 2013 Public Sector CFO of the Year Westpac 2013 Outstanding New Member of the Year MYOB 2013 Innovation Award D E D R A W E R IP H S R E D LEA WINNERS ON THE UP 2013 NZICA Leadership Awards N ZICA is delighted to congratulate those honoured as finalists and winners at the 2013 NZICA Leadership Awards in Auckland on 26 November. These glamorous awards are NZICA’s flagship event where we recognise and celebrate those who have performed to an outstanding level in the busines community both locally and internationally. This year the black tie event returned to the North Island and was held at the Auckland War Memorial Museum, with the theme This Way Up. The evening also provided an excellent opportunity to thank and farewell 2013 President Liz Hickey FCA. Liz has carried out her role with strength, grace and good humour in an extraordinary year that was often squarely focused on the vote to create a new institute with the ICAA. This was also the occasion to officially welcome Fred Hutchings FCA as 2014 NZICA President and Kevin Murphy CA as Vice President. We wish them every success as they fulfil these roles in a pivotal year for NZICA, as the transformation into one trans-Tasman institute continues. We are proud to announce the following finalists and winners at the 2013 NZICA Leadership Awards. EY 2013 PUBLIC SECTOR CFO OF THE YEAR Paul Helm CA Finalists: Ross Chirnside CA Tina Cornelius CA EECA BUSINESS 2013 SUPREME ANNUAL REPORT Watercare Services Limited EECA BUSINESS 2013 BEST ANNUAL REPORT BY A CORPORATE ORGANISATION Telecom Corporation of New Zealand Limited Finalists: Contact Energy New Zealand Post Tainui Group Holdings Limited EECA BUSINESS 2013 BEST ANNUAL REPORT BY A PUBLIC SECTOR ORGANISATION Watercare Services Limited Finalists: CROMBIE LOCKWOOD 2013 CHARTERED ACCOUNTANT OF THE YEAR Nicholas Main FCA Auckland Transport Department of Corrections Guardians of New Zealand Superannuation AMERICAN EXPRESS 2013 OUTSTANDING SERVICE TO THE PROFESSION David Barker FCA EECA BUSINESS 2013 BEST ANNUAL REPORT BY A NOT-FOR-PROFIT ORGANISATION The Parenting Place Finalists: MYOB INNOVATION AWARD Kenneth Stephens CA Patrice Wynen CA Auckland War Memorial Museum Queen Elizabeth II National Trust Finalist: EECA BUSINESS 2013 BEST ANNUAL REPORT SUSTAINABILITY REPORTING New Zealand Post (see p46) Gregory Sheehan CA WESTPAC 2013 OUTSTANDING NEW MEMBER OF THE YEAR Benjamin Richmond CA Finalists: Finalists: EECA BUSINESS 2013 SPECIAL AWARD FOR INNOVATIVE REPORTING Plant & Food Research Aimee Gray CA Jayne Hyslop CA Watercare Services Limited DECEMBER 2013 25 BY JENNIFER BLACK THE MAIN MAN The Crombie Lockwood 2013 Chartered Accountant of the Year Nick Main FCA initially studied chemistry, and has harnessed his science background to understand and advance sustainability in business. N ick Main FCA’s career was originally meant to be in science. He gained a bachelor’s degree in chemistry, but neither of the job options upon graduation – teaching or research – appealed. But it’s this background in science that has helped him specialise in sustainability issues in a career that has been based in New Zealand and London. After rejecting a career in science, Main decided to study accountancy. “The accountancy bodies trained many ‘non-relevant’ degree graduates through professional exams and so it seemed a good option to transition into a business career, as you could take the exams while working.” He trained as an accountant in London, specialising in audit. This focus broadened over time into internal audit and computer audit. He first started working at an antecedent Deloitte firm in London in 1975 and has spent his entire career with Deloitte. “There has been something about the culture of all those [antecedent] firms that matches – and indeed made up – the culture that Deloitte has, and it is one that I personally enjoy.” Main transferred permanently to New Zealand in 1982 and says it really is home – so much so that he has supported the All Blacks since his arrival. 26 DECEMBER 2013 “When I qualified I knew I had the opportunity to travel for a couple of years. We had met a number of New Zealanders who spoke highly of the country so I took a two-year secondment here. “We went back to London after that, but couldn’t settle, so in less than two years we had returned permanently.” The quality of life in New Zealand was the real deciding factor, he says. Main then progressed his career at Deloitte and was admitted as an audit partner in 1985. In 1998 he was elected Office Managing Partner for the Auckland and Wellington offices, before becoming the first national CEO for Deloitte in New Zealand. Then in 2005 he became the New Zealand Chair of Deloitte. It was over this time that Main became increasingly involved in sustainability, while maintaining his focus on audit and assurance. “I started to get involved when Deloitte joined the New Zealand Business Council for Sustainable Development (NZBCSD). My science background helps me get to grips with the science behind the issues.” A sustainability leadership course through the Cambridge Programme for Sustainable Leadership helped develop his thinking in this area. “I firmly believe that business engagement is the way we “Extend yourself into new challenges and you will be rewarded” Nick Main FCA Crombie Lockwood 2013 Chartered Accountant of the Year will solve some of the world’s pressing environmental and societal issues.” In 2008 Main was appointed Global Chief Ethics Officer for Deloitte. This saw him lead the revision of Deloitte’s global ethics policy, develop a global anti-corruption policy and revise and enhance member firm reporting protocols. He led a team of member firm ethics officers, working with them to resolve any issues that might arise, but says there were very few. In 2009 he was appointed to a new position as Global Managing Partner Sustainability and Climate Change, based in London. He then became Deloitte’s first Global Chief Sustainability Officer, which he describes as the most enjoyable role in his career. Main returned to New Zealand last year and is working with Deloitte to develop its sustainability practice. He is chair of the Middlemore Foundation for Health Innovation, a charity closely allied to the Counties Manukau District Health Board. He has also just taken on a role as independent chair of the stakeholder working group seeking to develop a spatial plan for the Hauraki Gulf. Main says the test he applies when considering any new roles is to ask himself whether they will be interesting, and whether they will make a difference. He has held a number of governance roles including chair of the New Zealand Business Council for Sustainable Development, Deputy Chair of the New Zealand Leadership Institute, board member of the NZ US Council, board member of the Icehouse business incubator, member of the Climate Change Leadership Forum and member of the Advisory Board to the Cambridge Programme for Sustainability Leadership. Main says he has been lucky in his career, in ways he couldn’t have anticipated. “The qualification has allowed me to travel, but also I found the work interesting – it really is the language to understand business.” A Fellow of NZICA and the Institute of Chartered Accountants in England and Wales, Main says winning the Crombie Lockwood 2013 Chartered Accountant of the Year award is the highest honour he has achieved in his career. He says accountancy is a great profession, and has advice for newcomers. “Work to get the foundation right, but then take opportunities as they present themselves. Extend yourself into new challenges and you will be rewarded.” In his spare time Main, who is married with two adult children, enjoys golf, fly fishing, shooting, gardening, travel, wine and maintaining an eight-acre block. DECEMBER 2013 27 GIVING BACK PCC chair David Barker FCA, winner of the American Express 2013 Outstanding Service to the Profession award, says a commitment to service and professionalism have always been hallmarks of chartered accountants. “W hen I started out we had a massive computer with an operator – and we weren’t allowed near it. We had a lot more people,” says David Barker FCA. “One of the big changes is that, with technology, we to a lot more work with fewer people,” he says. “There is more regulation now, things like the Financial Reporting Act. Not that it was the wild west when I started, but it was less complex. But in terms of the things you need to do to provide good service to your clients, and the standards you must have, I don’t think that has changed at all.” As a member of NZICA’s Professional Conduct Committee (PCC) since 2004 (and chairman since 2009) Barker has played a significant role in ensuring standards of ethics and quality are maintained. The PCC serves an important public interest purpose, while also maintaining the reputation of NZICA. Alongside that, it contributes to the continuing professional development of members through highlighting problems they may need to avoid, or areas where care needs to be taken. Barker admits it is a difficult role, but one that he feels is respected by members. “The people who are angry when they come in [to PCC hearings] are few and far between. Most of the people who are there treat us with respect and we are very conscious of treating them with respect. They understand we have a job to do and we understand it is a stressful and difficult situation for members to find themselves in.” “Enjoy” is not quite the right word, he says, but working on the PCC is a rewarding role. “There are cases you remember for certain reasons. Some very unfortunate cases you wish had not come about. Old members in their 70s who really shouldn’t have been practising. But you have to go through the process if they are not meeting the standards. You also remember the scumbags. Those who 28 DECEMBER 2013 definitely need to be there, for the way they have conducted themselves.” It is not an environment of “us and them”, he says, as the PCC team is predominantly made up of members. Many of the cases that come before it are the result of simple human error. “There are times I have thought I could easily have fallen into that trap – it would be a mistake that is so easy to make. I learn something at every meeting that I can take to my work outside the Institute – from the mistakes of others or from the good things they have done. “For me it has also been an incredibly important part of staying in touch with the profession and the Institute. As a sole practitioner it can be quite lonely and we need to find ways stay in touch with the issues and important items affecting the profession.” Those who don’t stay “in touch” can find themselves in front of the PCC. They face a process which is as fair as it can be, he says, and the committee has tried, over the years to make it less intimidating for members. “If our investigations find the member has done nothing wrong, the complaint is dismissed. If the conduct is particularly bad then it is referred to the Disciplinary Tribunal. But there is a lot in the middle – these are the cases that you can do something with.” The “something” Barker tries to encourage is improvement in practice that benefits both members and the public. He says highlighting areas of practice of which members need to be aware, or areas where there are potential difficulties, is a key role of the Committee. “A primary focus is to make members aware of the traps people can fall into. That’s the main benefit we offer back, I think, from my feedback from members. The section in the Journal, where a lot of the notices don’t include names, is not meant to be punitive, it’s meant to be educational. People do read those notices and they take them on board.” “There are cases you remember for certain reasons. Some very unfortunate cases you wish had not come about” Barker joined the PCC after many years of involvement with the profession. He was active on the Canterbury Public Practice Committee in the early 1990s, including a spell as chairman, was elected to Council in 1995, serving till 2002. He was on the Executive Board from 2000 to 2002 and has also served on the National Tax Liaison Committee (including several years as chairman), and the National Public Practice Committee. “I was encouraged to become involved when I first went into public practice. One of the partners at the firm had been involved at a local level and he said that you get a lot out of it. I enjoyed working with the people and dealing with issues, and it all blossomed from there.” Barker was interested in finance at school but didn’t begin to study accounting until university. “I found I enjoyed accounting and decided to try and make a career out of it – something I have not regretted for a moment.” In the early stage of his career he did three years in audit, and recommends this as a way to gain a grounding in how business works. “Audit had given me a taste for working with firms in an advisory capacity. Then the opportunity to buy into a small practice came up. In a place like Christchurch you just have to be in the right place at the right time – and on thing led to another.” Being Christchurch based has also brought unique challenges, particularly following the devastating earthquakes. “It’s been very interesting. Most Christchurch CAs will have learned about aspects of new buildings and refurbishments that they might previously have only rarely come across. “It has required us to be adaptable. I had two years working out of an apartment at the university. You learn that you can make do in less than ideal working conditions if you need to – and a lot of our clients have had to make the same adjustments. Another thing CAs have had to learn is the ins and outs of insurance – mainly material and business continuity insurance.” “In a business advisory role, there are a lot of questions around trying to maintain a business under financial stresses and strains. You have to be proactive with your clients, and approachable.” CAs have had to learn to be sensitive to clients’ personal needs, as well as their financial requirements. As an advisor, Barker says it is not uncommon to help clients work through more than just their financial difficulties when normal life is disrupted to the extent the quakes disrupted Christchurch. “Some people did want to unload. It’s a big reason I do business advisory work. It can be more than just an accounting advisory role. You end up with some good friends out of it. You are happy to make yourself available to clients with whom you have developed that sort of relationship.” As PCC chair, Barker is aware that the reality of such a working environment can present challenges to a public practitioner. “You have to manage conflicts of interest and maintain your independence. It is one of the most important parts of the job. Barker says that public practitioners can sometimes find themselves taking on work they are not qualified for through trying to help their clients, or getting too close. “The majority of complaints are around that independence, when people lose sight of their responsibility to not have conflicts, or to manage conflicts appropriately.” Barker says he was surprised to win the award and is adamant that for all that he has given to the profession, the profession has also given back to him. “I have never regarded it [my work for NZCIA] as a imposition of time, even when serving on national committees and being required to travel a lot, because I get a lot out of it. I would recommend it to anyone entering the profession today.” DECEMBER 2013 29 WESTPAC 2013 OUTSTANDING NEW MEMBER OF THE YEAR BEN RICHMOND CA Sales and Product Specialist – NZ, Xero Ltd B en Richmond CA is passionate about the value accountants provide to clients, and enjoys dispelling stereotypes about the profession. He studied at the University of Canterbury, gaining a Bachelor of Commerce in Accounting Finance and Information Systems in 2009. Since then he has gained a good mix of corporate, public practice, governance and small business experience and is working toward his goal of leading an entrepreneurial start-up and gaining global experience. Earlier this year Richmond joined Xero NZ as a sales and product specialist. Xero’s General Manager New Zealand Amanda Armstrong says he made himself indispensable within weeks of joining the company, quickly contributing to the business. “His ability to engage and rapidly develop credibility with leaders, peers and accounting partners, many years his senior, is testament to his capability, maturity and intelligence,” she says. She also noted Richmond’s humility, saying: “You rarely find someone with the level of strategic thinking and people skills Ben has, especially in someone so young.” Prior to Xero, Richmond was Senior Group Accountant at Telecom, where he was recognised for his technical strength, 30 DECEMBER 2013 strong work ethic and pragmatism, making him a vital member of the company’s award-winning external reporting team. He played a pivotal role in establishing the Telecom Foundation, Telecom’s charity vehicle. He was a staff elected trustee on the Foundation, driving staff engagement in a number of the Foundation’s programmes. Sir Bob Harvey KNZM QSO, who chairs the Foundation, describes Richmond as an emerging leader in New Zealand. He says Richmond is a great communicator who is willing to work on a wide range of projects in an enthusiastic, energised way. Judges described Richmond as a clear thinker focused on delivery, and on empowering others. They noted his desire to contribute to young people through his involvement with the Young Enterprise Trust, where he helps coach and mentor students as they develop business and leadership skills. They were impressed by Richmond’s energy and networking skills, and the way he has successfully converted his accounting background to an entrepreneurial focus. In his spare time Richmond enjoys long-distance triathlons, water skiing, squash, travelling. Earlier this year he was involved in the State Epic 10km swim challenge, and has completed the Oxfam 100km charity walk fundraising challenge. EY 2013 PUBLIC SECTOR CFO OF THE YEAR PAUL HELM CA CFO New Zealand Transport Agency P aul Helm CA has a passion for financial management and has been Chief Financial Officer (CFO) at four entities. He has held his current role – CFO at the New Zealand Transport Agency – for more than four years. During this time he has led the development of, and implemented, the long-term financial management information strategy for the Agency, requiring working with the Board, the senior leadership team and other managers in the organisation. He has developed the role of the finance team to an extent that they are now seen as business partners who add value through advice on a range of matters, not solely financial. This required some restructuring and the appointment of new finance managers. His role has also involved leading the SAP finance systems implementation across the Agency, leading the management of a borrowing facility for the Agency and operating across the business to help bring two former organisations together when Transit New Zealand was merged with Land Transport New Zealand. Helm has also worked on key projects including the financial evaluation of the Transmission Gully PPP options, and managed an Inland Revenue tax review across the Agency. Prior to this role, Helm was Director of Finance at the Ministry of Foreign Affairs and Trade. He has also had roles with Parliamentary Services, the Parliamentary Counsel Office and the Office of the Clerk, the Ministry of Health, and been Audit Manager then Audit Director at Audit New Zealand. Helm has been a CA with NZICA since 1993 and is an FCA with the Institute of Chartered Accountants of England and Wales. He says he endeavours to be a good role model for accountants in the public sector and sets high standards for his teams. He aims to bring innovation and change to financial reporting to add value to the discussions around figures. Outside of work and family commitments Helm enjoys extensive running – up to 60km off road at a time. He also coaches swimming at a local club. DECEMBER 2013 31 MYOB 2013 INNOVATION AWARD Patrice Wynen CA and Ken Stephens CA PATRICE WYNEN CA Director Finance Delivery Centre, Fonterra Patrice Wynen CA has worked for Fonterra and its legacy companies for 20 years. She joined the graduate programme after completing a Bachelor of Commerce degree at Auckland University. During her career in the dairy industry she has held a number of roles including a finance and commercial management role, site operations manager and is currently Director of the Finance Delivery Centre, which provides finance shared services to Fonterra companies globally. Wynen is married with two daughters aged six and eight and enjoys supporting their activities and spending time with her family at their holiday home. KEN STEPHENS CA GM Reporting Services, Finance Delivery Centre, Fonterra Ken Stephens CA has worked at Fonterra for four years. As GM of Reporting Services within the Finance Delivery Centre his team is made up of 100 accountants who provide management and financial accounting services to Fonterra globally. Prior to this, he worked for KPMG for 12 years after completing a Bachelor of Management Studies at the University of Waikato. At KPMG Stephens was based in Hamilton and worked throughout the country providing audit and advisory services to some of New Zealand’s largest companies. He is married with two sons under the age of three and enjoys spending any spare time with his family at their bach. 32 DECEMBER 2013 W ynen and Stephens were responsible for the governance of “Project Goldilocks”, a Fonterra initiative which resulted in reducing the time taken to complete month end financial close by more than 50% through leadership and innovation. Fonterra’s Finance Delivery Centre (FDC) led the change. FDC is a shared service provider based in Hamilton, providing financial services globally. Wynen led the strategic engagement with FDC’s senior stakeholders and led Group-wide initiatives. Stephens led the operational elements of the project, which included working with the wider Fonterra finance community. The project saw the introduction of a “Right at any time” culture, changing a mindset that month end was the time to review transactions and do corrections. The success of this project has seen FDC take a strong leadership position across Fonterra’s finance community. A key success factor of this project and the leadership focus was a cultural change. This was achieved by sharing the vision, instilling belief, empowering staff to come up with solutions then harnessing the imagination and energy of staff to deliver. The project involved a significant change in organisational culture, but with determination and clear communication, the pair were instrumental in changing entrenched thinking that shorter month-end turnaround time was impossible. The judges felt the pair lived their corporate values and showed great commitment and leadership to achieve their outcomes. CROMBIE LOCKWOOD 2013 CHARTERED ACCOUNTANT OF THE YEAR The Crombie Lockwood 2013 Charted Accountant of the year knows which way is up. They have used their extraordinary talents, boundless ambition, leadership skills and dedication to the profession to become New Zealand’s best professional accountant. As a company with a proud track record of recognising talent and fostering excellence, we are proud to be the preferred broker of NZICA, and the sponsor of the Crombie Lockwood Chartered Accountant of the Year Award. Crombie Lockwood has been providing natural cover to New Zealanders since 1978. With a team of more than 800 professionals located in 22 local offices, we are committed to providing proactive advice and solutions to position chartered accountants and New Zealanders to financially survive any insurance event. Crombie Lockwood congratulates Nick Main FCA, winner of Crombie Lockwood 2013 Chartered Accountant of the Year. EECA BUSINESS 2013 SUPREME ANNUAL REPORT AWARD AND EECA BUSINESS 2013 SUSTAINABILITY REPORTING AWARD EECA congratulates Watercare Services Limited, winner of the EECA BUSINESS 2013 Supreme Annual Report Award, and New Zealand Post, winner of EECA BUSINESS 2013 Sustainability Reporting Award. Both organisations are well placed to make energy management work well for them. And the size of the prize should not be underestimated. Including transport fuel costs, firms in New Zealand spend around $8.3 billion each year on energy. EECA BUSINESS estimates that together New Zealand businesses could save $1.6 billion of this through energy efficiency. By understanding how to better manage energy through energy-saving technology, renewable energy and changing the way they work, businesses can improve performance significantly. Depending on business sector and size, EECA BUSINESS offers funding, and information that makes starting and building on a successful energy management programme that bit easier. Investing in improving the way your business uses energy is one of the most effective ways of raising productivity. Improving energy efficiency is a low-risk investment with savings that go straight to your bottom-line, but the benefits don’t end there. Energy efficiency delivers for businesses on many levels. AMERICAN EXPRESS 2013 OUTSTANDING SERVICE TO THE PROFESSION American Express is a leader in global payments and a global service company, providing customers with access to products, insights and experiences that enrich lives and build business success. It offers a broad array of payment, expense management and travel solutions for consumers, small businesses, midsize companies and large corporations. As an NZICA Privilege Partner, American Express provides a range of products for NZICA members, such as the NZICA Gold Credit Card and the NZICA Platinum Credit Card. As part of the 2013 NZICA Leadership Awards, American Express would like to congratulate David Barker FCA, winner of the Outstanding Service to the Profession Award. MYOB 2013 INNOVATION AWARD Everyone at MYOB has been excited about the 2013 NZICA Leadership awards, in particular the new Innovation Award we sponsored. We’ve been inspired by many of the entrants and wholeheartedly congratulate deserving winners Kenneth Stephens CA and Patrice Wynen CA. The talent on display bodes well for a fantastic future for New Zealand’s accounting industry. Innovation is something we embrace every day and it is one of our core values. Some of our latest milestones are uniting with BankLink, introducing the new MYOB Accountants Office Tax Manager product, launching a conversion service for clients who want to switch to MYOB, giving SMEs access to a free business reality check portal and taking the next big step in realising our vision of the Common Ledger with our latest Client Accounting release. Here’s to plenty of milestones for all of us over the next year. WESTPAC 2013 OUTSTANDING NEW MEMBER OF THE YEAR With 1.2 million customers and 5,500 employees, Westpac is one of the country’s largest full-service banks. We’re about helping our people, customers, communities and businesses get to where they want to be, and supporting programmes that Kiwis are passionate about. We’ve been in New Zealand for more than 150 years and we love celebrating business success and leadership – that’s why we’re the Sir Peter Blake Trust’s Foundation Partner, demonstrating our commitment to developing leadership. We sponsor 19 Business Excellence Awards nationwide, and are proud to complement this business and leadership focus with our support of the NZICA Leadership Awards. Westpac would like to congratulate Benjamin Richmond CA, winner of Westpac 2013 Outstanding New Member of the Year. EY 2013 PUBLIC SECTOR OF CFO OF THE YEAR EY congratulates the finalists in the Public Sector CFO of the Year, and in particular the overall winner, Paul Helm CA, for his achievement. Today’s CFO plays an important role in evaluating opportunities and collaborating with other functions to achieve strategic goals. The CFO and their team are agents of change, leading the transformation of public services delivery, using improved systems and processes that are more effective, efficient and better value for money. In today’s environment, the public sector CFO must balance the pressure on governments to do more with less while meeting public expectations for high quality services. EY works alongside CFOs to meet today’s complex challenges, bringing together teams of highly skilled professionals from our assurance, tax, transaction and advisory services. We are inspired by a deep commitment to help you meet your goals and enhance public value, today and tomorrow. DECEMBER 2013 33 The wide open spaces of Wyoming near Jeffrey City (“city” could be misleading!) Unforgettable, unsealed road down into Monument Valley. BALL WHEELS WAY ACROSS USA NZICA Life Member Dr Ian Ball FCA celebrated the end of his 11year contribution to global accounting as CEO of the International Federation of Accountants earlier this year by hitting the open road. In May and June he completed a solo ride on his BMW K1200 GT motorcycle across the continental United States. Beginning in upstate New York, Ball set out on a 8,000 mile (more than 12,000km) road trip to Seattle. He travelled via Florida, the Gulf of Mexico, Texas and the Rocky Mountains. We are delighted to bring you some of the photos from his trip, including his recommended “hidden gem” Canyonlands National Park in South Eastern Utah. Crow taking a very close interest in my gear – all of which survived. What I wore for two months – and I did wear gloves – against a Wyoming backdrop. In hotels.com this is described as a lodge – not quite what I was expecting but a night to remember. In Blackfoot territory near Browning, close to the entrance to the Glaciers National Park. Guarding the entrance to Canyonlands National Park in Utah. Evening view back over Canyonlands from a small, high altitude road. At the top of the Trail Ridge Road in the Rocky Mountain National Park. It may be summer, but it is also more than 3,700m high. Car park at White Sands National Monument – everyone else had sought shelter from the sun. Dust storms in Monument Valley – sand in the teeth on this stretch. BUSINESS Michael Bradbury FCA is a professor in accounting at Massey University. He sits on the IFRS Advisory Council of the International Accounting Standards Board. IFRS IN CONTEXT OCTOBER IFRS ADVISORY COUNCIL REPORT: THE CONCEPTUAL FRAMEWORK. “IN ONE WORKING GROUP I WAS ON, A NON-ACCOUNTANT WANTED GOODWILL RECOGNISED IN THE FOOTNOTES BUT NOT IN THE BALANCE SHEET” O ne of the agenda items for the October IASB advisory council meeting was revision of the Conceptual Framework. In July, the IASB issued a discussion paper (DP) that sets out its preliminary views on issues that have caused problems in the past. The IASB has not reached preliminary views on all issues in the DP. Hence, there is scope to influence further development of the final Conceptual Framework. Any changes made to the Framework will affect the content of accounting standards for the next decade or more. Therefore it is important that the concepts in the DP are reviewed, debated and understood. Comments on the DP must to be received by 14 January 2014. 36 DECEMBER 2013 As a former member of the NZ Financial Reporting Standards Board and IFRIC, I can attest to the usefulness of a conceptual framework. It promotes consistency in standard setting, as there is a shared framework rather than each board member having their own framework. It improves communication with constituents. For example, in one working group I was on, a non-accountant wanted goodwill recognised in the footnotes but not in the balance sheet. The IASB is not intending to reopen decisions made in 2010 with regard to objectives and qualitative characteristics. However, it will be under pressure to do so. Issues such as stewardship (or accountability), prudence and reliability are likely to be raised by submitters on the DP. BUSINESS 1 REVISED PRIMARY PURPOSE The IASB believes the current long list of possible uses of the Framework is unhelpful and proposes the primary purpose is to assist the IASB by identifying concepts that it will use consistently when developing and revising IFRS. This seems sensible to me. When a jurisdiction adopts IFRS, it does not simply adopt IAS 39 or IFRS 3, what it adopts is a process. In this sense I view the Framework as part of a “contract” that sets out how that process will develop new accounting standards. However, I think the DP makes a mistake in listing other (non-primary) uses for the Framework. In a manufacturing world, if I make widgets for a specific use, why would I specify other possible uses? The DP does not propose to change the current status of the Framework. The existing Framework is not a standard or an interpretation and does not override standards or interpretations. Some argue that the status of the Framework ought to be elevated. I do not see how concepts can be mandated. In any event, IAS 8 Accounting Policies, Changes in Accounting Estimates and Errors provides a link with the Framework at a standard level. 2 DEFINITIONS OF ASSETS AND LIABILITIES The current definitions of assets (and liabilities) contain the notion that an inflow (outflow) is “expected”. The DP proposes that definition should not retain references to probability and the level of uncertainty should be built into measurement. For example, contingent liabilities are currently not recognised because there is no probable outflow of resources. The DP proposes to delete the “expected” from the outflow part of the liability definition. Thus an obligation that has a 10% likelihood will be recognised. Consider an example where Company A has such an obligation and Company B does not. Is Company A in a worse position? If so, this should be reported. Furthermore, if Company C acquires Company A then the obligation is recorded. 3 standard, rather than at the level of the Framework. In my opinion, cost-based accounting may have some comparative advantages, but relevance is unlikely to be one of them. The DP approach causes problems, not because multiple measurement methods are used, but because multiple methods become the measurement objective. My preference would be to have a Framework that is “aspirational” and one that can be used as a basis to develop future accounting standards. For example, fair value would seem to be a reasonable measurement objective as it is extensively used in current accounting standards. 4 ENFORCEABLE AND CONDITIONAL IAS 37 Provisions, Contingent Liabilities and Contingent Assets extends the scope of liabilities from a legal obligation to various forms of “constructive obligations”. The DP asks whether the “present obligation” for a liability should be restricted to obligations that are strictly unconditional (ie where obligation cannot be avoided). Or, whether a liability should be extended to include (1) obligations that are practically unconditional (eg constructive obligations) or (2) obligations that are conditional on the entity’s future actions. 5 OTHER COMPREHENSIVE INCOME Despite a preference for a single statement of performance, the IASB has allowed items to be reported in “other comprehensive income” (OCI). Unfortunately there are no principles for explaining which items belong in OCI or why only some items are later recycled from OCI to the profit or loss statement. The DP has come up with some plausible rules, such as OCI would contain: (1) mismatches and (2) items measured differently for income and balance sheet purposes, and (3) re-measurement of items expected to be held for the long term. Unfortunately, in my opinion, these suggestions are rules that distil current practice; they are not principles from which to develop future standards. Furthermore, they are rules that ignore the empirical evidence on items of OCI. MEASUREMENT CONCLUDING REMARK Current accounting is a mixed-attribute model, whereby multiple measurement methods exist. The DP argues in favour of basing the measurement method on how an asset or liability is expected to affect future cash flows and therefore retains a mixture of measurements. The DP argues that cost-based information is more relevant for assets which are used up in business operations. It also favours cost-based measurement for several types of liabilities. Effectively, this leaves the issue of measurement to be decided at the level of a particular I have highlighted five important Framework issues; but there are many more. The DP comprises 238 pages and asks 26 questions. Most of us will not have the time to comment on all issues. However, to have the standards we want, we should take time to comment on some issues. References Discussion Paper DP/2013/1: A Review of the Conceptual Framework for Financial Reporting, IASB July, 2013 DECEMBER 2013 37 BUSINESS BY KEN WARREN FCA INTERNAL CONTROL IFAC’s guidance has been effectively incorporated into the New Zealand Government’s thinking and approach to internal control. A s the government's lead economic and financial adviser, the Treasury of New Zealand has a particular focus on ensuring state-level public sector performance improves living standards. Setting clear expectations and producing relevant and reliable accountability information is critical to this. For its work in preparing fiscal forecasts and financial statements, and in assessing departmental performance, the Treasury relies on information provided by other government departments and agencies. In order to evaluate the adequacy of this information, the Treasury performs assessments to ensure that the internal controls used by information providers are operating effectively. As the Treasury sought to refresh its approach in this area, it chose to embed the International Good Practice Guidance Evaluating and improving internal control in organizations, published by the International Federation of Accountants (IFAC), into its internal control and financial management assessment tool, CIPFA TICK. With permission from IFAC, the Treasury adapted the guidance to help departmental and agency risk committees and senior management respond to results that were outside predetermined tolerance levels. That is, the Treasury doesn’t expect perfect results but we do expect results to be within the risk appetite level of senior management. The IFAC guidance seeks to facilitate the evaluation and improvement of existing internal control systems by highlighting a number of areas where the practical application of existing internal control standards and frameworks often fails in many organisations. Because the Treasury wants to be alert to such issues, this guidance is, therefore, very relevant for public sector organisations in New Zealand. Ken Warren FCA is the Chief Accounting Advisor at the New Zealand Treasury and a member of the International Public Sector Accounting Standards Board, ipsasb.org. 38 DECEMBER 2013 THE TREASURY TOOL is an electronic questionnaire that seeks assessments against each of the nine principles identified in the IFAC guidance. The survey is completed annually by approximately 500 budget holders, internal auditors, finance staff and senior managers across New Zealand’s public sector. The first year’s results, for the year ending 30 June 2013, are available at treasury.govt. nz. Although the Treasury and other central agencies have been reassured that internal control systems are currently adequate for reporting objectives, the survey results have also highlighted challenges. There is a low maturity in integrating objectives, risk management, and internal controls. Work is ongoing to develop and improve expectations and assessments of risk management. Updating risk management processes and responsibilities has proved a burden for departments that have been restructured recently. This has reinforced the importance of central agencies paying greater attention to departments undergoing significant change or restructuring until new performance levels are normalised. Delivering value for money is a common objective of many public sector organisations, but it is not easily measured. This has undermined accountability, which has led to a widespread lack of meaningful responses to substandard performance in this area. Central agencies currently have several projects in place in the performance reporting and management area. The survey has emphasised the importance of these initiatives. Some senior management teams lacked consistent leadership on risk management; internal control was also not always being consistently reinforced. The departmental performance assessments processes are drawing attention to these concerns. Through this refreshed focus on assessing the effectiveness of internal controls, the Treasury has been able to collect more useful performance information for department management and achieved cost savings in the process. A summary of the survey results, as well as an analysis of the responses, can be found on the Treasury website. BUSINESS LIVESTOCK TAX BY GEORGE COLLIER CA Changes to livestack tax rules are highly significant and should be understood by chartered accountants and their clients. T he government has recently introduced changes to livestock tax that are the most significant changes since the introduction of the Herd Scheme in 1987 and the subsequent introduction of the National Standard Cost (NSC) scheme in 1992. These include some retrospective changes to the Herd Scheme and changes to the National Standard Cost (NSC) scheme for dairy farmers for the 2014 income tax year (increases in NSC for Rising 1 & Rising 2 year dairy heifers and subsequently dairy cows valued under the NSC scheme). The two main livestock schemes used by the significant majority of farmers are the Herd Scheme and the NSC scheme. Herd Scheme: Herd Scheme values are derived from an annual valuation of the six species of livestock and represent the National Average Market Value (NAMV). The Herd Scheme recognises livestock as long-term capital assets, generating income in the form of animal products and replacement animals to maintain the herd. Increases in the NAMV over time are tax free (livestock are revalued annually and are essentially held on capital account). Likewise, decreases in the NAMV are not tax deductible. The increases in beef cattle values in the above graph over time are tax free on the Herd Scheme. Effectively, it inflation proofs the value of livestock from a tax perspective. National Standard Cost scheme (NSC): This is a cost based livestock valuation system which is updated annually and represents the costs of rearing and growing immature and mature livestock. It is influenced by on-farm expenditure and production, and adjusted through an inflation index. It can 40 DECEMBER 2013 also be influenced by livestock purchases. Livestock are held on revenue account and increases in cost over time are taxable. The NSC scheme is helpful in minimising the tax cost if a herd or flock is expanding over time, eg for sharemilkers. The passing of the Taxation (Livestock Valuation, Assets Expenditure and Remedial Matters) Act 2013 has confirmed some changes to livestock tax that will be applied retrospectively. Other changes to livestock tax will roll out over the next 12 months, particularly in relation to NSC and dairy cattle values. HERD SCHEME CHANGES Herd Scheme changes include: • significant limitations on exits from the Herd Scheme • clarification of what year’s Herd Scheme values to use upon exiting from farming when all livestock are sold • combining of the NAMV (Herd Scheme values) for Friesian and Jersey dairy livestock and Red and Wapiti deer for the coming year (2014). SIGNIFICANT LIMITATIONS ON EXITS FROM THE HERD SCHEME The most recent changes have come about to prevent a loss in tax revenue of an estimated $275 million over the next six years, starting in the 2012–13 year. Previously, there has been the ability to elect out of the Herd Scheme, with two years’ written notice, to an alternative valuation option which could include NSC, Self-Assessed Cost and Market Value Replacement Price. Most farmers have chosen NSC. BUSINESS Herd Scheme Values - Beef Cows Rising 2 Yr Heifers Mixed Aged Cows 1,200 $ Value 1,000 800 600 400 200 0 87 19 88 19 89 19 90 19 91 19 92 19 93 19 94 19 95 19 96 19 97 19 98 19 99 19 00 20 01 20 02 20 03 20 04 20 05 20 06 20 07 20 08 20 09 20 10 20 20 11 Year Inland Revenue has recognised that this has allowed farmers to transfer between the Herd Scheme and NSC with some planning to take advantage of the fluctuations in livestock values. Transfers of livestock between associated parties are also caught; in that those livestock purchases, which were previously valued by the seller using the Herd Scheme must adopt the Herd Scheme and the seller’s base number of livestock on the Herd Scheme for that type and class of livestock. the Taxation (Livestock Valuation, Assets Expenditure and Remedial Matters) Act 2013 has confirmed some changes to livestock tax that will be applied retrospectively The Taxation (Livestock Valuation, Assets Expenditure, and Remedial Matters) Act 2013 has been enacted and will in most cases remove the ability for farmers to exit the Herd Scheme from 18 August 2011. This is the date the officials’ paper on the Herd Scheme was released. On 28 March 2012 Peter Dunne and Bill English announced that elections to exit the Herd Scheme under EC 11(3) of the Income Tax Act 2007 were made irrevocable, which effectively backdated the legislation and meant that any elections from 18 August 2011 to exit the Herd Scheme for the 2013 year were not valid (even though correspondence came back from IR for elections after the 18 August 2011 stating the election had been accepted). EXCEPTIONS TO THE IRREVOCABILITY OF EXITING FROM THE HERD SCHEME 1. A change in farming system from a breeding to a fattening regime. A formal election in writing must be made. The livestock must be used in a fattening farming business for and after the start of the income year. 2. Associated party in the ordinary course of business. For example, annual draft ewes ordinarily sold from father to son. 3. Associated party transfers for an intergeneration transfer. There are, however, several criteria that must be met to enable this to occur. a. The transferor (parents) and transferee (children) cannot have a beneficial interest in each other’s entities (this could include entities that have a trust) where both parents and children are beneficiaries in the same entity. b. The livestock must be sold at market value. c. All of the livestock in the income year must be disposed of and the seller cannot derive income from the disposal of the specified livestock for the next four years (effectively a full sale of all livestock and no income being derived from livestock ownership for the next four years). OTHER HERD SCHEME CHANGES When exiting from farming there was previously some flexibility as to what year’s Herd Scheme values could be adopted (if a written election was completed by 1 February then the previous year’s Herd Scheme values could be used). The new EC20 rule provides that when a farmer ceases to derive income from livestock, the farmer must adopt the DECEMBER 2013 41 BUSINESS Herd Scheme Values - Dairy Cows $ Value Friesian Rising 2 Yr Heifers Friesian Mixed Aged Cows 2,300 2,200 2,100 2,000 1,900 1,800 1,700 1,600 1,500 1,400 1,300 1,200 1,100 1,000 900 800 700 600 500 400 300 200 100 0 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 Year prior year’s Herd Scheme values if the livestock are sold before 1 November. If the livestock are sold after 1 November then they must use the current year’s Herd Scheme values (published in May each year). The rule also applies upon the death of a taxpayer. NATIONAL STANDARD COST CHANGES EXAMPLE FOR DAIRY CATTLE Year Current R1 Yr Heifer Revised R1 Yr Heifer Difference R1 Yr Heifer Current R2 Yr Heifer 2012-13 $487.60 $552.52 +$64.92 $119.20 Revised R2 Yr Heifer Difference R2 Yr Heifer Current Mature Value Heifer/Cow Revised Mature Value Heifer/Cow Difference Mature Value Heifer/Cow $429.24 $310.04 $592.50 $966.46 +$374.96 CHANGES TO THE NATIONAL STANDARD COST SCHEME FOR DAIRY CATTLE There will be an increase in NSC livestock values for the 2014 income year and this will have an impact over the next seven years on taxable income for dairy farmers using the NSC scheme. The NSC scheme was introduced in 1992 to provide farmers with “fair and reasonable” livestock values to use for their inventory livestock valuation system to reflect the rearing and growing costs of their flock or herd. This scheme has been used by a large number of farmers who have grown 42 DECEMBER 2013 their herd over time. The driver behind the increase in NSC values for dairy cattle is that the model used to calculate growing and rearing costs had become outdated in that most R1 & R2 year heifers are now grazed off the dairy platform and therefore incur a regular grazing fee. Previously replacements were often grazed on farm or on a run-off block owned by the dairy farm operator. IR has recognised that such a fundamental change to the cost calculation model will in some cases have a significant impact on increased taxable income for dairy farmers. They have therefore agreed to spread the increase out over three years, which effectively means that it could take seven years for the increased NSC values to become incorporated in the value of all the livestock, including the cows. The impact from a taxable income and tax payable perspective for a 400 cow farm with a 23% replacement rate (90 heifers): over the next seven years there would be $156,000 of extra taxable income and at a tax rate of 28% would equate to $44,000 of extra tax payable. OTHER LIVESTOCK TAX CONSIDERATIONS Now that there are significant limitations to exiting the Herd Scheme, careful consideration needs to be given as to whether extra livestock should be entered onto the scheme. Increases in livestock numbers above the base herd livestock numbers can be valued at market value on any livestock valuation scheme. For example if there were 2,000 3 & 4 year ewes and they increased in number by 500 to 2,500, then the extra 500 3 & 4 year ewes could be valued at the NSC value of $50.90/ BUSINESS head for the 2013 year, instead of the Herd Scheme value for 3 & 4 year ewes of $102/head for the 2013 year. Entry into the Herd Scheme for extra livestock above the base number could be considered in the following circumstances: • livestock are purchased above the scheme value and entry into the Herd Scheme provides a tax deduction (although if future values are likely to fall, delaying the transfer into the Herd Scheme should be considered) • a high NSC value and a low Herd Scheme value • when a sole trader or partnership livestock farming entity is likely to sell out of livestock farming in the foreseeable future and they wish to minimise tax payable at point of exit (however, careful consideration would be required if the livestock are sold to an associated party) • when there are significant tax losses that are unlikely to be utilised in the foreseeable future. The NSC scheme could be considered in the following circumstances: • most applicable to company and trust ownership, as there is an ongoing continuation of ownership of the livestock by the farming entity regardless of who the shareholders of the company or beneficiaries of the trust are • when increasing livestock numbers by retaining extra homebred replacements • when increasing livestock numbers above the base herd number and the herd values appear to have peaked and would likely be lower in the following year. SALE OF LIVESTOCK THAT ARE ON NSC Delaying the sale of livestock, eg dairy cows, until early in the new financial year, for example, 1 June compared to 30 May (for 31 May balance dates) can delay the taxable impact of the sale for a further 12-months. SUMMARY Livestock taxation is a complex subject. It is well worth seeking the advice of your accountant around the issues to be considered and the options available. Every farming business will be different and every year there will be different considerations to be made as to what is appropriate from a livestock valuation perspective. George Collier CA is a Director of ICL Chartered Accountants, Alexandra and a member of the NZICA Regional Advisory Group. E: [email protected] We make Internet payroll processing a breeze in New Zealand and Australia Perfect for any small to medium sized business, our internet payroll service streamlines the payroll process Unique Benefits • Simple 4 step payroll process • Employee payslip kiosk with leave requests FULLY SECURE, TOTALLY CONFIDENTIAL Standard, Fully Outsourced and Professional Service for Accountants options available For further information or to set up a FREE trial please contact us in New Zealand [email protected], www.ipayroll.co.nz, or in Australia [email protected], www.cloudpayroll.com.au NEW ZEALAND AUSTRALIA WELLINGTON +64 4 472 2997 • AUCKLAND +64 9 377 1517 • HAMILTON +64 7 839 7730 • CHRISTCHURCH +64 3 372 9468 • MELBOURNE +61 3 9670-0422 DECEMBER 2013 43 BUSINESS BY TIM GACSAL CA MARKET CUES Time the CFO took a cue from the CMO. A s business executives continue to embrace digital trends such as social media, mobile and search engine technologies to engage with customers, CFOs who do not keep up will lose influence to astute CMOs (Chief Marketing Officer) or CCOs (Chief Customer Officer). Why? Because these new technologies make measuring marketing’s worth much more accurate and reliable than in the past and the focus is rapidly switching from “should we be spending on marketing at all?” to “what’s the optimum marketing spend needed to hit our revenue targets?” True, some CFOs have marketing in their DNA and see the CMO as a valuable ally. However, in my discussions with many CFOs in major New Zealand corporates and SMEs, this is more the exception than the norm. VALUE REDEFINED Many organisations still resemble a poorly planned potluck dinner, when everyone brings dessert but no one brings main dishes. What tends to result is organisations where one team is blithely operating unaware of the others. A culture of distrust emerges, along with a strengthening of functional silos. One of the biggest causes of this situation is that, while the silos are trying to create value, different stakeholders conceive of value differently. To the CFO value is something that originates from an internally oriented view, by satisfying shareholders through minimising costs and maximising returns greater than investors’ risk-adjusted required rate of return. In contrast, the CMO or CCO sees value as an externally oriented activity focused on satisfying customers by increasing the differential effect that product or service knowledge has on customer response to the marketing of that product or service. Or more simply, building awareness that results in sales. Talk to a COO (Chief Operating Officer) and value is likely to be satisfying both shareholders and customers by ensuring the product or service can meet customer expectations of utility at the price and margin set by the firm. Who’s right? Of course, all three are. Strong business performance requires a balance between 44 DECEMBER 2013 cost management, meeting consumer value expectations and smoothly performing operations. ONLINE REVOLUTION Traditional marketing has been transformed by online channels. But what’s really different about marketing activity today and why does it favour the position of the CMO? Because new online marketing channels available through the internet have made the previous inefficient marketing platforms obsolete. Marketers aren’t decreasing print ad spending because it was a bad idea, but because it doesn’t have the ability to hyper-target based on demographics like Google Adwords, Facebook and LinkedIn. Many organisations still resemble a poorly planned potluck dinner, when everyone brings dessert but no one brings main dishes The other key, and perhaps the more important, reason why astute CMOs have a great opportunity to gain boardroom influence is because marketing impact is no longer hard to measure. Traditional measures of the impact of advertising, such as a one page ad in a magazine, are fraught with error and fail to explain the sources of the firm’s current or future revenue. Take “reach” for example, which is a common traditional measure of awareness and measured as the number of people exposed to an advertisement in a given period. This criterion fails to link the measure to incremental sales or whether the advertisement had any real effect at all on the intended audience. In contrast, the internet allows the CMO to measure advertising exposure using the number of “click throughs” to the firm’s website and then the conversion rate of those click BUSINESS throughs and incremental sales by measuring the creation of an online basket and check out. This arms the CMO with invaluable data such as what it costs to get a customer to a website, the conversion rate once they are there and the cost per conversion. Given increasing the level of paying customers is also key to creating shareholder value (a traditional finance objective), this puts the CMO in the front seat when communicating the value of their activities to the organisation. If you are a CFO who still feels marketing’s more art than science, based on outdated assumptions that it’s hard to know whether the dollars spent on online marketing have led to an increase in sales, listen up. Marketing intangibles such as status, belonging and gratification are all powerful and predictable drivers of customer decisions and, as demonstrated above, the CMO now has the tools to link those decisions directly to current and future sales and bottom line results. This makes marketing metrics of great interest outside of the marketing department. INTERACTIVE MARKETING SPEND GROWING There is a tectonic shift to online advertising going on right now in New Zealand as highlighted by the Interactive Advertising Bureau’s (IAB) latest figures for this year which show total interactive ad spending in Q1 jumped to almost $100m (26% increase year-on-year) and $121m in Q2, which equates to a 31% increase year-on-year. By far the biggest growth was in mobile, where they say more than half of all New Zealanders now own a smartphone and expect this to grow to 70% early next year. INTEGRATE YOUR ORGANISATION One of the keys here is not to let the integration and alignment fall into the lap of the CEO or COO – which just creates duplication of work and wasted energy. What’s needed is aligning shared objectives such a delivering organic growth, increasing cash flow and profits and reducing earnings risk. Both CFOs and CMOs play a crucial role in the sustainability of the organisation and unless they can speak the same language, neither will be able to maximise value to customers, shareholders or the organisation. FINANCE-MARKETING INTEGRATION HEALTH CHECK As business advisers to many of New Zealand’s leading media companies, BDO have got exclusive knowledge of the key trends and developments driving the industry. Over the past few years we’ve found that failed performance in the marketplace and its effect on earnings, reputation and investor confidence are some of the greatest risks of all. To avoid the risk of being held accountable for significant marketing spend failures that stem from a lack of integration and under-informed CFOs, ask yourself five simple financemarketing integration questions which are commonplace scenarios in leading organisations: • Is the senior leadership team all in agreement on what level of integration marketing and finance should have in driving the business forward, from simply stewarding the corporate brand to playing the central role in all key business decisions? • Is the broader organisational structure siloed where marketing, finance and operational strategy are not integrated or connected with each other and decision making is disparate? • What level of linkage is there with the firm’s existing financial and other common systems for tracking marketing expenditure and effectiveness, such as budgeting systems where marketing costs are assessed in terms of productivity and contribution? • What marketing spend benchmarks and metrics are currently in place to bring expenditure into line with industry benchmarks, measuring performance in terms of linkage with the companiy’s target gross margins and illuminating the ROI of the current marketing spend? • Are their formal finance-marketing collaboration arrangements in place for shared accountabilities, compensation and rewards for achieving marketing results as cost effectively as possible? Tim Gacsal CA is an Associate Director of the Risk Advisory Services group at BDO NZ. DECEMBER 2013 45 BUSINESS BY GINA CHEUNG CA NZ POST LEADS WAY What do New Zealand Post Group, Coca-Cola and Microsoft have in common? T he global financial crisis, globalisation, societal expectations and increased regulatory requirements have added layers of complexity to current corporate reporting models. The International Integrated Reporting Framework (The Framework), released by the International Integrated Reporting Council (IIRC),1 is designed to support a more resilient business environment and help organisations to report on their strategy, governance, performance and prospects in a clear, concise and comparable format. Mark Yeoman CA, Group Chief Financial Officer at New Zealand Post Group (NZ Post), oversaw New Zealand Post Group undertake a new approach to the preparation of the Group’s latest annual report. As a state-owned enterprise, NZ Post, winner of EECA BUSINESS 2013 Sustainability Reporting Award at NZICA’s Leadership Awards, is responsible for publishing a Statement of Corporate Intent each year and having a Statement of Corporate Governance. It is therefore very familiar with the requirement to effectively communicate the non-financial dimensions of its business to its stakeholders. Yeoman says that sustainability has been a big part of NZ Post’s “DNA” and it saw integrated reporting as the next level of maturity. “It provides a way to really talk about the non-financial dimensions of the business, not only in terms of accountability in the non-financial areas, but also in explaining our strategies for managing them.” NZ Post is participating in a worldwide pilot programme being run by the IIRC, which involves 100 organisations and 50 institutional investors. Participants have the opportunity to contribute to the development of the Framework and to demonstrate global leadership in this emerging field. Yeoman acknowledges participation has been beneficial for NZ Post’s adoption of integrated reporting. He notes that having examples, and learning from other’s experience, is important. “When you start off with a blank piece of paper it can be 46 DECEMBER 2013 tough, so having some guidance and support in the process is important.” Integrated reporting allows an organisation to review itself across six key values – financial, manufactured, human, intellectual, natural and social – called “capitals”, and provides a deeper and more comprehensive assessment of activities, beyond traditional financial and narrative reporting. “It’s a lens through which we can look at our existing business. If we don’t have some information that we think might be useful, then we should be starting to measure it,” says Yeoman. The integrated report seeks to inform its stakeholders about how an organisation has created value in each of the capital areas in the reporting period, and how it plans to keep doing so over the medium and long term. “It is an accountability document, not a marketing document” Mark Yeoman CA, CFO NZ Post NZ Post has established steering groups, each led by a member of their Leadership Team, to develop reporting policies, frameworks and action plans, and to provide company-wide leadership in the focus areas of environment, marketplace, community and workplace. Cross-functional groups ensure that the business is aligned and appropriate communication channels are open. When asked about role of senior management in the process, Yeoman says Brian Roche FCA, as Chief Executive, recognises that the business has a broader stakeholder base than is served by compliance reporting. “Brian is focused on the significant value associated with this business that doesn’t show up in the numbers, and it’s BUSINESS really important for us to be conscious of where those sources of value are, and how to protect and build them.” The efforts of NZ Post in the reporting area were bolstered by a New Zealand visit from the Chair of the IIRC, Professor Mervyn King in June. NZ Post staff attended these presentations, giving them the opportunity to hear about the Framework and integrated reporting from a global perspective, and emphasising the importance of the project. NZ Post’s 2012–13 annual report has been prepared as two volumes: Annual Review and Supporting Information. The annual report includes traditional financial reporting, but also recognises the value that exists in other areas, such as the environment (natural capital), staff (human capital), and expertise (intellectual capital). In line with the principles of integrated reporting, the new approach to the annual report focuses on the issues that are most material to the business, and those that are affected most by the execution of strategy. When asked about the key challenges the organisation faced in implementing integrated reporting, Yeoman says it was getting started. “It’s in the important-but-not-urgent bucket, so getting some air-time around this isn’t always easy. “One of the challenges as soon as you get into non-financials is being honest and up front. It is an accountability document, not a marketing document. There is a tendency to want to tell people all the good things you’re doing, but you might not be so keen on telling them when things aren’t going so well.” Facing up to areas for improvement is a challenge, but it’s a step to finding out what’s really important to the business, he says. The movement towards integrated reporting is an ongoing and evolving process. Ultimately, it provides the opportunity to take a realistic measurement of impacts and how the business is tracking against those. “Putting that information in place can take time, so don’t expect it all to be there in one day. Get the balance right and provide something meaningful without trying to do too much at once.” KEY STEPS TOWARDS ADOPTING INTEGRATED REPORTING • Just get started – it will allow your business to evaluate itself with a different strategic lens . • Be clear about the reasons and benefits. • Gain support from senior management. • Talk to others who have produced an integrated report to learn from them what works and what doesn’t. • Use exemplars – the IIRC has created an “Emerging Integrated Reporting Database” which provides examples of emerging practice from organisations taking part in its Integrated Reporting Pilot Programme. • Create an internal steering group to advise on the process, rather than leaving it to one champion. INTERNATIONAL IR FRAMEWORK UPDATE The draft version of the Framework was released in April 2013 and has had extensive consultation during the year. At the time of writing, the final version of the Framework is expected to be released in December 2013. The IIRC’s Pilot Programme is scheduled to run until September 2014. The IIRC is confident that, through this collaboration with experienced, practised and enthusiastic professionals, integrated reporting will gain momentum. Gina Cheung CA is Advisory Groups Manager and a member of the NZICA Technical Services Team. 1. The International Integrated Reporting Council (IIRC) is a global coalition of regulators, investors, companies, standard setters, the accounting profession and NGOs. theiirc.org DECEMBER 2013 47 BUSINESS BY GRAHAM TUBB PROCESS IMPROVEMENTS Tax disputes and alternative dispute resolution. R ecently several writers have discussed the desirability of further refinement to the way in which tax disputes are conducted, and in particular commented on aspects of alternative dispute resolution (ADR). Inland Revenue (IR) has also been considering the effectiveness of these options. We view elements of the dispute process (prior to the challenge stage) as effectively already constituting a form of ADR, and it is possible to see the whole pre-challenge process as an ADR model. A carefully prepared submission sent by NZICA and the NZ Law Society (NZLS) to IR in August 2008 argued that the dispute process was stacked too heavily in favour of the Commissioner, and that taxpayers suffered from “burn off” due to the costs and complexity involved. The submission led to very positive discussions between the two Societies and the Commissioner over the next 12 months, and resulted in various administrative improvements to the process, such as extended “opt-out” and shorter notices of proposed adjustment (NOPAs), as well as some legislative reforms. These changes have been included in the IR’s Standard Practice Statements, SPS 11/05 and 11/06. While it isn’t feasible here to review progress with all of the recent changes, it is worthwhile looking at the progress made with the conference stage, following the exchange of NOPAs and a notice of response (NOR). FACILITATED MEDIATION The NZICA-NZLS submission suggested that the dispute process would be enhanced by the use of independent mediators at the conference phase. Although the request was for someone from outside of IR, the department proposed, given the expense and the constraints of the statutory scheme, that appropriately trained independent senior IR staff could be used in such a role. The process adopted is a form of facilitative mediation, simply called “Facilitation”, aimed at ensuring that the parties (the taxpayer and IR’s Investigations staff, usually supported by Legal and Technical Services (LTS)) have a common understanding of the issues in the case, can identify any missing information or arguments and, where appropriate, resolve the case. This is not primarily about settling the dispute as such, 48 DECEMBER 2013 but that has certainly been the outcome on many occasions. About 50 Inland Revenue officers from Office of the Chief Tax Counsel, Litigation Management Unit, LTS and Investigations at the senior technical level have received training in mediation techniques from the Arbitrators’ and Mediators’ Institute of New Zealand Inc. The allotment of facilitators is centrally coordinated to ensure independent and appropriate case allocation. Facilitators ensure that contact is made with the taxpayer and agent, and coordinate an appropriate meeting, setting out principled guidelines for its conduct. The facilitator then chairs the meeting and seeks to guide the relevant discussions. Consensus from them is that the process is working very well. The initiative has generated mostly positive feedback from the practitioners who have been involved (and we hope that over time more tax professionals will be involved). The timeline guide of three months to conduct the conference has also generally been met (though in practice settlement discussions often prolong the process). We strongly encourage practitioners to engage positively in the process. Between April 2010 and 15 November 2013 some 385 requests were received, about 60% of all cases which have gone to conference stage; 105 of those were in the year to 31 March 2013, and 97 since then. Use of the process is rising. Non-facilitated cases are often where there is a related or precedent case already in Court on which these later cases might depend (and in which a facilitated conference will add very little value) or where there has been a strong reason to move the dispute directly through to Statement of Position. As at 15 November 2013, of the 280 cases which have BUSINESS doubt work well in their particular dispute jurisdictions, they do not have the sort of open disclosure, cards-on-the-table and dialogue approach mandated in New Zealand. We have studied these other models but our view is that the facilitated conference is a form of ADR suitable to New Zealand needs. completed facilitation, the outcomes have been: • proceeded to SOP stage – 45% • settled/negotiated agreement – 28% • taxpayer conceded – 11% • Inland Revenue conceded – 11%. if the case is precedential, where a testing of the law is appropriate, there may be very little room for variation of the correct application of the law A reasonable percentage of cases, particularly following the provision of further information or clarifications at conference, have therefore resulted in some compromise or settlement. The opportunity to provide feedback to investigators and LTS staff often proves valuable, sometimes leading to modification of the case. Facilitators, though not decision makers, are often able to quietly influence the perspective of the parties. SPS 11/05 at paragraph 140 onwards has a full description of the conference process. OTHER FORMS OF ALTERNATIVE DISPUTE RESOLUTION Some overseas jurisdictions such as Australia and the UK have introduced more formal mediation structures. While these no SETTLEMENT As mentioned, the question of compromise settlement often arises during the facilitation process. Facilitators should not get directly involved in any negotiation which might take place, but do encourage the parties to take that discussion offline. Space is insufficient to discuss IR’s settlement processes in detail, but Interpretation Statement IS 10/07, relating to sections 6 and 6A, sets out the Commissioner’s view of the law on settlements. IR has also developed slightly more detailed internal processes to enable its Investigations and LTS staff to consider proposals for compromise. Our experience is that there is sometimes an exaggerated expectation that cases should be settled prior to challenge in all circumstances. That is not the case. When IR has undertaken the investigation properly and is clear on its view of the law, in particular when the facts are not contentious, its job is to ensure the correct application of the law. Accordingly, and particularly if the case is precedential, where a testing of the law is appropriate, there may be very little room for variation of the correct application of the law. However, IR is prepared to, and often does, enter into settlement discussions during the dispute phase and even sometimes prior to the issue of NOPAs. COMPLETION OF INVESTIGATION As outlined in the SPS, Inland Revenue’s commitment is to substantially complete its investigation prior to the issuing of a NOPA. IR is doing some work to consider whether or not a further form of brief mediation or facilitation could take place at this stage. At the moment, we feel that generally the formal dispute process should still be commenced promptly, given the pressures of the time bar, which would often rule out any formal mediation at that stage, though time bar waivers may be part of the solution here. However, IR recognises the importance of continuing to improve the disputes process, has strong national governance over issues which emerge, and is working to ensure that the dispute process is made more effective. Evaluation so far suggests that overall a number of key gains have been made. The challenge is to build on those. To do that, it will be critical to have full engagement of, and feedback from, the tax professional community in the ADR steps already taken. Graham Tubb is Group Tax Counsel Investigations & Advice at Inland Revenue. DECEMBER 2013 49 BUSINESS EFFICIENT ENERGY A focus on energy can help the bottom line, says the EECA. A s professional business advisers, chartered accountants can play a key role in helping businesses realise what energy efficiency has to offer. Including transport fuel costs, New Zealand firms spend about $8.3 billion each year on energy. EECA Business estimates that New Zealand businesses could save $1.6 billion of this through energy efficiency. Savings from energy efficiency go straight to the bottom line, they can often be made at no or low cost and have a typical payback period of two years or less. Regardless of sector or size most businesses could save between 10% and 20% on their energy costs. Because energy efficiency projects are a low-risk investment, they are a great way to free up capital for investment for things like R&D. It can mean improved employee safety, reduced maintenance, more comfortable working conditions, lower carbon emissions and improved green credentials. MANAGE WHAT YOU MEASURE A popular saying in energy management circles that should resonate with chartered accountants is: “You can’t manage what you don’t measure.” Fundamental to good business management is knowing exactly how much of a resource is being used, what it is being used for and how much it is costing a business. Because energy is often regarded as a fixed cost, many businesses aren’t aware that good energy management could save them as much as 20% on their energy bills. An example of a company that has benefitted from taking a strategic approach to energy use is meat processor and exporter ANZCO Foods. After putting in place a group-wide energy management plan across its nine sites only a year ago, ANZCO has already clocked up $500,000 in savings. ANZCO Foods Managing Director Mark Clarkson says the energy management programme has changed the way employees think about how energy is used. “We now have a strong culture of good energy management where energy is seen as an opportunity to look for efficiencies and make savings, rather than simply as a fixed cost.” A good example is the control of refrigeration plant at their Waitara processing facility, which for an investment of employee time only, resulted in $80,000 in annual savings. Regardless of sector or business size, there is a common theme in all energy management success stories. It’s commitment from senior management. Increasingly business leaders are becoming aware that good energy use is a potential engine of growth – one that can deliver on many levels. 50 DECEMBER 2013 By championing good energy management and supporting the development of business cases for projects, a finance professional can help their clients or their own organisation build a strong, competitive position over the long term. WHERE TO START? An EECA Business One2Five® diagnostic service can help unlock the potential of good energy management for firms spending $250,000 or more on energy every year. One2Five® includes an in-depth discussion with key managers that examines their approach to energy. The session is delivered by a trained facilitator and takes approximately one hour. As well as providing tailored reports, a One2Five® session helps managers understand the impact of energy, carbon and other resource management issues on their business. Once the benefits of better energy management have become a business priority, a monitoring and targeting programme is a useful first step to identify opportunities. To help firms get their project over the line, EECA Business may fund up to 40% of the cost of an energy monitoring and targeting system (up to 20% of annual energy spend). BUILDING ENERGY PERFORMANCE NABERSNZ is a voluntary energy measurement and rating scheme to measure, rate and improve the energy performance of office buildings in New Zealand. Launched earlier this year, NABERSNZ is set to become an industry standard for benchmarking and improving office building energy performance. NABERSNZ offers a free, online self-assessment tool (nabersnz.govt.nz) which can be used to give tenants and building owners an idea of how their building or tenancy might rate. No matter what business you’re in, EECA Business can help you make the most of the energy you use From efficient lighting, to motorised systems and getting staff on board, you might be surprised at how many ways you can save energy and reduce costs. EECA Business offers information, resources, advice and funding to help you make the most of the energy you use. To find out more visit eecabusiness.govt.nz or email [email protected]. GOOD FOR YOUR CUSTOMERS, GOOD FOR THE ENVIRONMENT, GOOD FOR YOUR BOTTOM LINE. Try our green money calculator and review both your current paper communications environmental impact and potential savings! SaveMail is a breakthrough online repository for secure storage and retrieval of documents such as statements, rate notices, bills, invoices, contracts, PIN mailers, and all forms of secure, essential and formal business communication. Eliminate paper based communications and give your customers access to view, retrieve and interact from anywhere, on any device. Savemail. When you’re serious about making a difference to the environment and your organisation’s bottom line. WWW.GREENCALCULATOR.CO.NZ COLUMNISTS JOHN HAYLOCK ON PUBLIC PRACTICE who have tried to follow this process and failed. Why? Is it something to do with the lack of commitment of the people concerned? Is it something to do with Goal setting, performance the poor quality of the goals and the actions that were set? Or is the process itself flawed? planning and happiness. Oliver Burkeman, author of The Antidote, John Haylock questions our cultural focus on goal setting and is Director at s one year comes to an end we humans argues that for many people and businesses it leads Absolute Certainty invariably start thinking about the next. to failure and unhappiness. Ltd. He can be Our thoughts turn to what we can do A key reason Burkeman suggests is that we can contacted at better next year – like how to spend more become fixated on the original goal, refusing to john@absolutetime with our family, how to exercise more and change it when it is no longer appropriate. Burkeman how to improve the performance of our business. certainty.com uses the phrase “goalodicy” for this fixation. It is a We all know the process – set SMART goals term first introduced by Chris Kayes, a professor (Specific, Measurable, Attainable, Relevant and of Management Science at George Washington Time-bound), develop an action plan outlining the steps University in Washington DC, who developed the idea required and then measure and monitor our progress as we following his experiences on Mt Everest in 1996. Although complete the actions and achieve our goals. Kayes was not trying to climb to the summit of Everest he was You’ve probably heard about the famous study of 1953 in the region when eight climbers died in one day (including New Zealand guides Rob Hall and Andrew Harris). Yale graduates. Only 3% of the graduates had formulated Kayes argues that one of the key reasons for the tragedy specific life goals. Twenty years later that 3% with goals had accumulated greater wealth than the other 97% combined. was that the climbers disregarded the established guideline There seems no doubt that the planning and goal setting of turning back if the summit was not reached by 2pm. The process can, and does, work. climbers carried on past this guideline (to as late as 4pm). Kayes Yet for all its success with some people, there are many others believes they did this because they were fixated on achieving GOAL CRAZY A 52 DECEMBER 2013 COLUMNISTS the goal of reaching the summit of Everest. On the way down the climbers were caught in a storm in the dark and perished. This phenomenon of taking unwarranted risks to achieve a long-held goal is well known to mountaineers – who call it “summit fever”. Burkeman gives examples of people and companies that have become similarly fixated on goals that have become inappropriate. For example, in the early 2000s General Motors focused on the goal of building market share – but profitability crumbled and the company was only saved by a government bailout. When it rains, cab drivers meet their revenue target much more quickly and many head home earlier Perhaps the most interesting and unexpected was a study of New York cab drivers. When it rains in New York it is hard to get a cab. The obvious reason is that when it rains, more people want taxis and so demand is greater than supply. Burkeman says that when economist Colin Camerer studied the issue he did find that demand surged when it rained. But he also found something that confounded standard economics – the supply of cabs also shrank. The reason was drivers’ goals. New York taxi drivers rent their vehicles in 12-hour shifts – it is apparently common practice to set the daily goal of taking in twice as much in revenue as it costs to rent the taxi. When it rains, cab drivers meet their revenue target much more quickly and many head home earlier. It appears to confound common sense as they could easily earn more money on wet days – but many drivers would rather be somewhere else once they achieve their daily goal. Drivers earn less money than they could and New Yorkers stand on footpaths in the rain unable to get a ride. Burkeman argues that rather than getting fixated on trying to plan the future and the goals that will help us get there, we would be much better off accepting that we live and work in an uncertain world. He believes we should focus on developing the flexibility necessary to respond to the conditions that we find. Burkeman also suggests we would be happier if we focus on living in, and enjoying, the present, and plan less and worry less about the future. As for that study of the 1953 Yale graduates that showed so conclusively the benefit of goal setting. No such study ever took place. It’s an urban myth. We’re the people who set the benchmark. Since 2003 we have worked tirelessly to ensure Audit Shield is the very best Tax Audit Insurance there is. Whether it’s the broad policy, the seamless claims process, or the assistance we provide to make it simple for you, we are never satisfied until you are. There’s a good reason over 1900 accounting firms around Australasia are our clients. Find out why we’re No.1 in Tax Audit Insurance. Call us today on 0800 001 299 www.accountancyinsurance.co.nz AI473 NZICA Half Page_CG v2.indd 1 10/16/2013 9:29:27 AM DECEMBER 2013 53 COLUMNISTS just 10% are forecasting a fall – the lowest level we have seen since March 2010. Contrast that with our neighbours across the ditch, where only 18% of Australian SMEs saw revenue improve in the 12 months to August. Only 25% expected to see an increase in the following 12 months and 22% expected a revenue fall. Exciting times ahead for New Taking that into account, you appreciate even Zealand business. more how far we have come as an economy. Scott Gardiner CA The Christchurch rebuild has clearly had a lot is MYOB Executive e definitely turned a corner in 2013 Director. MYOB is to do with the positive sentiment – particularly after several pretty hard years. an NZICA Business in the South Island, where the effects are now During the latter period growth Partner. beginning to extend across sectors and through was uncertain, the international the wider economy. As both internal and external migration numbers environment was, at best, challenging, and New continue to rise, boosting population levels that are now Zealand faced some of the most significant natural disasters in its history – from earthquakes, to storms and drought. higher than pre-earthquakes, and unemployment numbers During the challenging years of recession and recovery, our fall, we can expect to see even greater economic activity in the business community has demonstrated extraordinary resilience region. It’s no surprise that 41% have seen revenue improve in the past 12 months. in the face of some once-in-a-generation challenges. Over the last year, our local SMEs have created a solid platform for Auckland remains a stalwart of our economic growth, future prosperity. We’ve shifted from a stop-start recovery behind a surging Christchurch, with 31% seeing growth. to sustained growth. And I believe much of it we can expect Wellington is coming along too, though not at as fast a pace. to see flowing through the economy at a faster pace in 2014. With a traditional mindset in place, you would say Our latest MYOB Business Monitor demonstrates that businesses within the two dominant economic growth regions the sector now finds itself in good shape – and is positively of Christchurch and Auckland are best placed to make the bullish about 2014. most of opportunities. On paper they certainly have a greater We can see this clearly in the revenue of our SMEs, with prospect of converting business growth plans into action. But with the increase of online retail, geography doesn’t 30% reporting revenue increases in the 12 months to August, and 43% experiencing stable revenue. Far fewer too, are seeing need to be a restriction. Businesses located in other provincial annual revenue decline – just 24% in our latest survey, down centres are strongly encouraged to target the upper North from 27% in March 2013 and 30% in June 2012. Island and Christchurch regions, and of course other areas Looking ahead to 2014, the picture is even brighter: 43% across the country and internationally that need what they of our local SMEs expect to see their revenue improve, and are producing. SCOTT GARDINER CA ON SMEs LOOKING FORWARD W 54 DECEMBER 2013 COLUMNISTS The time is ripe to be proactive in marketing and promotion, and investing in customer attraction and retention strategies The time is ripe to be proactive in marketing and promotion, and investing in customer attraction and retention strategies. Our research shows most realise this, with SMEs ranking these business elements as the first and second most important focus areas for the next few months. Although the financial and operational performance prospects are good, we can’t afford to be complacent. There have been some fantastic turnarounds, especially in the manufacturing and wholesale sector where business owners have declared “crisis averted” – 36% of SMEs now report revenue growth and just 16% are seeing falls. Centre Result: Past 12 months revenue up Result: Past 12 months revenue down Expected: Next 12 months revenue up Expected: Next 12 months revenue down Christchurch 41% 24% 55% 9% Auckland 31% 19% 44% 8% Wellington 29% 24% 34% 15% But there’s also some remaining weakness in key sectors like retail and hospitality, and the primary industries. When you are thinking about the key advice for clients as we head into 2014, I can’t overstate the importance of sustainable growth over high growth. We hear time and again about businesses that over-reach and grow too big, too fast, without the financial and human resources, the comprehensive systems and processes to support it. For your clients and for your own business, now is the time to take stock of the opportunities and find ways to lock in and maximise the benefits that will flow from there. And that means paying close attention to the foundations of good business. During the summer break and with the “fresh slate” of a new year, we encourage business owners to take a Business Reality Check (myob.co.nz/realitycheck) as several hundred others already have. The online checklist and toolkit help business operators get to grips with where they’re at, and what they need to do to get to where they want to be. It’s also useful for business advisers to use as a guide for clients – and we know that many of you wear both hats. It’s the best 50 seconds you’ll ever spend. Those looking at hiring over the coming months – a confusing time for first-time employers especially – can also look for advice and tools in our online employer portal (myob.co.nz/employ). The best tools for success are all about saving money, but they’re also about saving time and frustration. In a recent client survey on bank feeds – our new initiative that automates banking processes – business owners were able to knock an average of ten hours off their bookkeeping every month. Considering that many business owners work over 50 hours a week, that’s about two hours a week that has been freed up to be doing something elsewhere – whether it’s invested back into the business or spent with family and friends. Cloud computing, and with it online accounting, is opening up a world of possibilities. In late 2013, we were very pleased to see MYOB cloud-enabled products make up well over half of our new unit sales. For us that’s an encouraging sign that, not only are we following the right strategy for our customers, but we are also putting the best tools into the hands of New Zealand business owners. We know that businesses using the cloud are 16% more likely to see a revenue gain. That’s an important advantage for any business. Over the next year, we will continue to work closely with our partners, accountants and a network of developers to do everything we can to help support a thriving New Zealand SME economy. It’s going to be an exciting journey, and we look forward to working with you along the way. DECEMBER 2013 55 COLUMNISTS was in the business of erecting buildings. For each of these issues the availability of the residential exemption had to be considered. In addition, the Court had to decide whether the trust was liable to account for GST output tax on the sales, and A recent decision of the whether the trust was liable for shortfall penalties Taxation Review Authority for gross carelessness, or alternatively for not taking reasonable care. considered a number of issues Partick Flannery Based on the evidence, and his view that Mr arising out of a series of teaches taxation and Mrs B were not credible witnesses, Judge at Massey Sinclair had little difficulty in holding that the trust property transactions entered University. had failed to prove on the balance of probabilities into by the trustees of the that the Commissioner’s assessments were not correct. disputant trust. In relation to the first issue, the Authority found that the various explanations provided for the sales and purchases his case, Trustees of the B Trust v CIR [2013] NZTRA were not supported by the relevant documentation or other evidence, and it was therefore a reasonable inference that at 05, illustrates the risks inherent in professional advisers acting as the independent trustee. the time each property was purchased, there was an intention The trustees of the trust were Mr and Mrs B, and on the part of the trust to sell it. an independent trustee who was a solicitor. Mr and Mrs B On the question of whether the trust was engaged in a were beneficiaries of the trust together with their children. The business of erecting buildings, the evidence showed both Mr and Mrs B had made a considerable financial commitment evidence showed the trust had bought and sold 11 properties and investment of effort on behalf of the trust in relation to over a 12-year period, 10 of which were purchased as vacant the properties purchased and sold. The trust employed the sections. The trust built houses on nine of the sections, and same draftsperson and builder for each property, and Mr B the trust beneficiaries lived in the properties for periods ranging organised the sub-trades and finishing of the work beyond from two to ten months before the properties were sold. The only exception to this was the last property where the family the gib-stopping stage. The sections were all located in three had resided for around two years. streets in three separate subdivisions, and the houses were The issues to be determined by Judge Sinclair as Taxation all of a similar size and construction and built on a fixed fee Review Authority were whether amounts derived on sale of basis to the same stage. The Authority held that the trust the properties were income, on the basis that the properties was engaged in a business of erecting buildings by the time were acquired with the intention of sale, or because the trust of the fourth property purchase. PATRICK FLANNERY ON LEGAL ISSUES A TRUST ISSUE T 56 DECEMBER 2013 COLUMNISTS The trust built houses on nine of the sections, and the trust beneficiaries lived in the properties for periods ranging from two to ten months before the properties were sold The trustees contended that the residential land exclusion should apply to the property sales, as the houses had been occupied as a family home by the trust beneficiaries. However, Judge Sinclair accepted the Commissioner’s argument that each property was only occupied incidentally to the more significant purpose of sale, and not “primarily and principally” as a residence. The Judge also considered that in any event, there was a regular pattern of transactions engaged in such that the residential exemption was not available. Given that the Court had already held that the trust was engaged in a building business from the time of purchase of the fourth property, it practically followed that the trust was deemed to be registered for GST from that time. In the circumstances the shortfall penalty for gross carelessness was upheld. In view of the evidence, it is not surprising that the Commissioner’s arguments on all points were accepted and the assessments and shortfall penalties confirmed. The real interest of the decision is perhaps in the lesson it provides as to the risks for accountants and lawyers who agree to act as independent trustees. In this case Ms X, the independent trustee, had not been consulted prior to the trust entering into any of the transactions, nor was she provided with any explanations for the sales of the properties. While she prepared trustee resolutions, Ms X took no active role in the day-to-day running of the trust. Judge Sinclair found that ratification of trustee decisions occurred both formally by resolution and informally by way of sanction and approval. Consequently all the trustees were bound by the actions and decisions of Mr and Mrs B. In the result, Ms X was held to be jointly and severally liable with the other trustees for income tax, GST and penalties arising for the period during which she acted as trustee. Master their tax payments. Provisional tax is an unpredictable beast. Tax pooling allows taxpayers to: - reduce their exposure to IRD interest - increase control over tax payments and refunds - increase flexibility around settlement payments Talk to us about how your clients could benefit from our 10 years of tax management leadership. Call us on 0800 829 888 or visit www.tmnz.co.nz/corporates/ NZICA/PB/D/HP2013 DECEMBER 2013 57 COLUMNISTS line the erring client including a face-to-face meeting with one of its staff. Anxious to tout their own chummy availability, especially to younger clientele, these much publicised one-on-ones nonetheless represent a huge aggregate cost to banks. Were the banks simply to pass on these costs, In the matter of capital perhaps even calculated on the basis of an industry formation, one can earn it, Peter Isaac is a mean average per infraction, there would be little financial author ground for any class action. It is the infliction of inherit it, steal it, marry it, or the penalty component that is at issue here. and commentator. win it, goes the adage. The class action against the banks relies on contract law, and devolves, too, around the hat about simply getting capital from the time-honoured question of entities and individuals bank? Well, no. Banks only dispense money taking the law into their own hands. at a price against these existing earnings, In the sphere of constituted authority this has a particular inheritances etc. resonance. For example, from time to time and often in remote The underpinning role of a bank is to receive deposits. communities there are outbreaks of systemic lawlessness. Yet Then to hire out these deposits at a price that covers its own on each occasion the formation of citizen vigilante groups is severely and actively discouraged due to what is officially costs and allows for a profit – to an entity that it believes can do both of these and, at the conclusion of a pre-arranged viewed as the still greater danger of elements of the community time, return the face value of the money. taking the law into their own hands. Few other mercantilist sectors enjoy such a simple modus In the Westminster banking zone we have found, in recent operandi. This is the reason that banks are determined to mete times, the British banks making substantial reparations for the “mis-selling” of “products” in the form of things such out their own instant justice in the form of their penalties to as insurance policies which, in the light of day, were found any entities that transgress their straightforward rules. With the possible exception of parking wardens, no other group is not to have been needed by the depositors who bought them. in such a happy position to do so. Computerisation gives the The New Zealand class action is of very wide interest banks the additional ability to deduct instantly and at source. because it turns on defining the actual cost to a bank of In the matter of the pending class action it is doubtful if unauthorised borrowing. In other words, what is the true there would be any case to answer if in inflicting its surcharge cost to a bank of giving its money away for nothing? And what then is the bank multiplier? the bank merely covered its own costs (in managing the In the EU and United States there will be interest, in the exception to what it sees as a contract). These costs might include the cost of internal clerical light of the Tobin Tax, in the notion of shifting revenue intervention, and perhaps the external cost of bringing into gathering to a tax on bank transactions. After an initial burst PETER ISAAC ON BANKING CAPITAL FORMATION W 58 DECEMBER 2013 COLUMNISTS of interest the Tobin scheme ran out of steam because of an inability to calculate the cost of these very bank transactions. There will be much sifting of bank pamphlets, literature and advertising, and much re-running of television promos. This is because the banking community will want to remind itself what it has being saying about its customer relationships. Those undertaking the class action will similarly be reviewing all this with great scrutiny. Penalties as deterrents have something in common with gambling debts. It is that when imposed by non-constituted authorities they do not carry any water under law. They cannot be enforced. Penalties as deterrents have something in common with gambling debts. It is that when imposed by nonconstituted authorities they do not carry any water under law The parking warden’s fine surpasses, of course, the cost to the municipality of the vehicle exceeding the time allowed. Like the bank penalty, it is a fine that serves as a deterrent. Unlike the bank fine/penalty, however, the parking one fulfils a useful public service in that it frees up the availability of parking slots to the rest of the driving public and keeps traffic rolling in the city as a whole. The bank penalty merely lines the balance sheet of the banks. Neither is there any warning or pro bono component because of secrecy imperatives and, indeed, the banking industry code of conduct forbids publicity on the topic. Chartered accountants observing this class action as it wends its way through proceedings will be keen to derive a useful insight into a great deal of operating costs at exactly the time that curiosity is growing about why bank charges are so high in an industry that relies on an electronic backbone infrastructure. After all, telecommunications costs to the consumer are becoming increasingly variable. Banks say that they have a large human component. But then so do airlines, still another sector with an electronic backbone in the shape of bookings systems and which continue to introduce price reductions. There is also the issue that, unlike those industries which display a manifest competition among providers, the bank charges all demonstrate a similar level from all providers (and this is particularly so with their unauthorised borrowing rates). It is this tendency to all operate at the same level that makes the banks so vulnerable to accusations of profiteering. The comparison between the banking sector and the airlines and telecommunications sectors is not entirely fair in that the latter take in money and even transport it. But they do not actually sell money, which is what the banks do. Airlines report stowaways. Telecommunications companies report to the police anyone hitchhiking on their circuits. But they do not unilaterally impose their own penalty. Management and cost accountants, and also internal auditors, understand the complexity of nailing down the true cost to an organisation of a particular process. This becomes even more byzantine when it is an exception process – a departure from the planned state of affairs. The plaintiff, in this instance the class action proponents, has the onus of getting the defendant, the bank side, into court. Several years will go by before the components that make up the unauthorised borrowing rate are revealed. Top office in the CBD - POA What a pleasure to go to work in this unique environment. • 66m² office/apartment on the sub-penthouse level in Metropolis • Would suit lawyer/accountant style practice • Body Corp approved office or indeed your own city 'pied-a-tier' apartment, either way it's a 'stunner' • Double Balcony • 2 carparks Dene O’Kane City Realty Ltd Licensed (REAA 2008) Licensee Salesperson M. 0211 422 422 P. (09) 308 5572 F. (09) 308 5556 E. [email protected] www.rwcityapartments.co.nz/CTA23909 DECEMBER 2013 59 COLUMNISTS CRAIG ELLIFFE CA AND PETER VIAL CA ON TAX BEPS FIRMLY ON GOVERNMENT’S AGENDA The latest developments in New Zealand’s response to base erosion and profit shifting (BEPS). I n last month’s Journal we outlined the designing the active income exemption for offshore background to the OECD’s project to counter Craig Elliffe CA branches to ensure it does not facilitate profit base erosion and profit shifting (BEPS). is Professor of shifting through repatriation of losses. We explained how businesses operating Taxation Law Thirdly, ensuring tax rules keep pace with around the globe can operate in such a way that and Policy at the changes in the global economy by reviewing the they pay little or no tax in some countries and University of tax treatment of foreign trusts, and exploring highlighted areas where we believe New Zealand Auckland & Peter options for collecting GST on goods and services bought online. has relatively robust tax policy settings for dealing Vial CA is NZICA’s with potential base erosion and profit shifting. General Manager It is clear that the government will have to Here we discuss the latest developments in New Tax undertake a careful balancing act as it tackles the issues. As noted in the most recent report to the Zealand’s response to BEPS and highlight some aspects of the New Zealand tax system that are less Ministers of Finance and Revenue on BEPS: “Every robust and that the New Zealand Government may target proposal needs to be evaluated on its merits taking into account specifically – either unilaterally or as part of an international relevant trade-offs. …the benefit of increased base protection response to the global BEPS issues. from a proposed reform needs to be weighed against any The Minister of Revenue announced the government’s tax adverse implications in terms of overall economic efficiency policy work programme at the NZICA Tax Conference on including increases in compliance costs and… evaluated more 8 November. One of the programme’s three areas of focus generally in the context of all of the government’s priorities is continuation of the reform of New Zealand’s international on the tax policy work programme.” tax rules. The government’s stated aim is to strengthen the tax rules to ensure overseas companies pay their fair share OBSERVATIONS ON THE PLANS of tax in New Zealand without compromising the country’s It is good to see that the government is focusing some attention attraction as a place to do business and invest. on the tax challenges in the digital economy. As part of this The government has allocated resources to its BEPS projects, project the government will soon seek views on the GST which will initially focus on three areas. treatment of goods and services purchased online from overseas. The first is preventing profit shifting using related-party Currently it is possible for non-residents to sell goods and debt by examining problems with the thin capitalisation and services to New Zealand consumers over the internet with transfer pricing rules. Also, by exploring whether New Zealand very few (if any) income tax or GST consequences. New Zealand, like all other countries, is struggling to find should restrict interest deductions on hybrid instruments when an answer to this problem. There are no obvious solutions in the interest payment is not taxed in the foreign jurisdiction, terms of either income tax or GST. More work needs to be and addressing problems with non-resident withholding tax done. Our rules, like those of other countries, date back to on interest on related-party debt. The second is removing tax advantages from certain concepts of trading developed in the 19th century. These rules investment vehicles and ensuring the effective taxation of offshore distinguish trading in a country (taxable because the income is deemed to be sourced in New Zealand) from trading with investments by exploring the need for an anti-arbitrage rule for offshore entities that take advantage of differences between a country (not taxed because otherwise an exporter would countries’ tax rules. It will also do this by examining different have to pay tax in the numerous jurisdictions to which they export goods). tax treatments of “look-through vehicles” and structures, and 60 DECEMBER 2013 COLUMNISTS The OECD’s Action Plan proposes to prepare a report on the digital economy by September 2014 which identifies the issues and possible actions to address them. It will be a project of considerable complexity which may require a radical rethink of existing international tax policy. As we mentioned last month the New Zealand thin capitalisation rules are pretty robust and effective. Several fairly narrow amendments to the current rules are included in the November Bill and will apply from 2015. The officials’ recent Report to Ministers on BEPS leaves open the option for the government to consider further changes to the thin capitalisation and transfer pricing rules over time. The rules in other countries are different from New Zealand’s rules and it may be that in the long term our rules are changed too. Some jurisdictions, such as the United States and Germany, have “earnings stripping” legislation. The rules in these countries specify an interest-coverage ratio, such as net interest expense to taxable income, and limit deductions where the interest expense exceeds this ratio. Moving to such an approach would add significant complexity. It is good to see that the government is focusing some attention on the tax challenges in the digital economy Transfer pricing falls under four separate headings in the OECD’s 15 point action plan and is included in the government’s work programme. Broadly the current transfer pricing rules and guidelines that operate internationally are seen as inadequate. Specific work at the OECD level includes looking at preventing group companies from moving intangible property, assessing whether inappropriate returns accrue to an entity because of the assumption of contractual risk or the provision of capital, and eliminating transactions that occur in multinational groups but which would not be found in an arm’s-length transaction between third parties. The OECD’s action plan includes work in relation to the definition of “permanent establishment”. This could have significant implications for New Zealand and our larger businesses. Under New Zealand’s double tax agreements, a business that is not resident in New Zealand but is resident in a treaty partner country and that carries on business in New Zealand, is subject to New Zealand tax only if it has a permanent establishment (PE) in New Zealand through which it carries on that business – and vice versa. The PE concept arose out of traditional business models. However, as global companies have developed business models based on integrated supply chains and centralised functions, they have often been less likely to have PEs in the jurisdictions in which they operate. Furthermore, in circumstances where they still have PEs, many companies have been able to reduce profits attributable to those PEs legitimately by using transfer pricing techniques. It is neither possible nor appropriate for New Zealand to act unilaterally in any of these three areas – the digital economy, transfer pricing and the PE rules – without reference to international obligations under our double tax agreements. These are clearly matters that need international consensus. New Zealand will be at the OECD table cognisant of the ramifications of any changes for a small, open, capital importing economy that relies relatively heavily on source-based taxation. Given that the OECD’s Action Plan includes a review of harmful tax practices (effectively areas where there is tax competition between countries), it is probably unsurprising that the tax policy work programme includes a review of the foreign trust regime. A country can make itself an attractive destination for foreign investment by creating a special tax regime only for foreigners. The OECD uses particular criteria to illustrate whether a regime is potentially harmful. These include a nil (or low) effective tax rate, the ring fencing of a regime to a particular group of people or for a particular purpose, and a lack of transparency and exchange of information that make it difficult for other jurisdictions to identify and obtain information. New Zealand’s foreign trust regime does not sit completely comfortably with these criteria. The regime provides for no New Zealand taxation on the foreign income of the New Zealand foreign trust but only applies where the settlements are made by non-resident settlors. Arguably the foreign trust regime is less transparent than other regimes. Given the relatively limited nature of the information collected in respect of New Zealand foreign trusts, a foreign government requesting information about its residents who are using such trusts may be unable to obtain the information it would like. Each of the areas involves a substantial degree of analysis, international cooperation and then domestic law integration. The only certainty with the BEPS projects is that we are likely to see changes both internationally and domestically. However, don’t hold your breath – it will be some time before the OECD, the wider international community and governments, including New Zealand’s, have come up with solutions and implemented them. Craig Elliffe CA is Professor of Taxation Law and Policy at the University of Auckland Business School, and a consultant to Chapman Tripp, Solicitors. Peter Vial CA is NZICA’s General Manager Tax and an adjunct lecturer at the University of Auckland. The views expressed in the article are personal and not necessarily those of the organisations mentioned. DECEMBER 2013 61 SMARTMOVE For example, CCANZ’s remuneration policy is made up of a number of elements. They offer stock options, superannuation on top of Kiwisaver, health insurance, and sales and leadership incentives. Another CCANZ remuneration strategy for the sales team has been to move from yearly to biannual remuneration reviews. By recognising staff more than a once a year they have It’s the season of giving and Marie August, experienced significant increases in engagement, SmartMove goodwill so I thought it was with staff are feeling more valued, confidently recruitment following business objectives and bringing a manager an appropriate time to reflect positive attitude to work which flows through on recognising and rewarding the wider organisation. CCANZ recognises long service with biannual staff for their efforts. “Golden Bottles” awards dinners for staff. After five years with the company and every five years thereafter staff receive mployee recognition is a great way to reward high a commemorative “golden” bottle of coca-cola and certificate. performers, build team culture and retain talent. CCANZ also have a monthly “Fantastic Award” where any One company doing interesting work in this area staff can nominate a high performer who then gets a gift is Coca-Cola Amatil New Zealand (CCANZ), a voucher. Kiwi-based business and beverage bottler that employs more These are just a few ideas for staff recognition and rewards than 1,000 people from Whangarei to Invercargill. I’m confident that there are many more really great initiatives Jason Blackmore was recently appointed to the role of around. Human Resources Manager – Remuneration and Insights for One of the important things to understand is what kind of CCANZ, and has been working on developing a long-term rewards people want, over and above financial reward. It’s also important to consider what will work – not all people remuneration and incentives structure tailored to the company’s varied roles and overall team culture. are alike and so thinking through what kind of rewards have I thought that some of their thinking around rewards would broad appeal is also a good move. be interesting to share as I believe it shows that considering If you’re a member of our LinkedIn group, we would love retention and recruitment as part of a company’s overall to hear your ideas and experiences in this area. strategy is important. CCANZ is a company that is looking In this festive season what better time to take stock of at the use of human resources metrics to drive business your people and recognise their contribution. forward as well as data and statistics to help get the best We wish you all a very happy holiday season and look from their staff. forward to catching up again in the new year. BY MARIE AUGUST STAFF RECOGNITION AND REWARDS E 62 DECEMBER 2013 Financial Recruitment Specialists FISH WHERE THE FISH ARE Recruiting the best for your business MARIE AUGUST RECRUITMENT MANAGER JEANETTE ROSS-SMITH FINANCIAL RECRUITMENT SPECIALIST T +64 4 913 9088 M +64 21 477 528 E [email protected] T +64 9 917 5934 M +64 27 838 6761 E [email protected] PEOPLE JUDGE OUR PROFESSIONALISM BY THE WAY WE LOOK Roseline Kamoto is assistant manager at Max Lambton Quay, and is the company’s Sales Person of the Year 2013. She loves fashion and particularly enjoys offering the latest styles to customers each week. She says it’s a pleasure serving customers who recognise Max’s brand values and that she is lucky to work for such a great company. maxshop.com Cathy Davys, hairdresser and salon Artistic Director for Vivo Hair and Beauty, has worked in the salon industry for 37 years and loves it more now than when she started. She enjoys the constant change and the art of making a guest feel fabulous. vivohair.co.nz Deborah Simeon CA Business Advisory Services Manager Crowe Horwath, Lower Hutt Deborah Simeon CA is getting married on Valentine’s Day next year and wanted a makeover as she knew she needed a change, but didn’t know where to start or what would suit her. She admitted she wasn’t putting enough effort into her look, describing it as “tidy, but plain and boring”. She was hoping for a look that was more feminine and pretty. “I’d like my wardrobe to be more flattering, and I’d like my hair to have a style that is easy to maintain and wear out.” Her role involves meeting with clients, going to networking events and representing her company so she needs to look professional at all times. She describes her hair as thick, curly and frizzy. “I’d like to be able to wear my hair out. It’s always tied back in a bun as I find it hard to manage.” She’s worn her hair the same way for the past four to five years.”It’s boring but I don’t know what else to do with it – I need a new style that is easy to maintain.” Her weekday makeup routine involves foundation, eyeliner, blusher and lipstick. She would like a more natural look that is quick, easy and lasts all day. Clothing Roseline gave Deborah a tailored look that would work well for the office and into the evening because of the print and styling of the dress. “The dress I chose is a signature Max style that is updated in new colours and prints each season,” Roseline says. “Deborah always hides her waist, so this was a great style for her, with a waist seam and belt to show off her tiny waist, and then a fitted pencil skirt and high boat neck making it perfect for a corporate environment.” 64 DECEMBER 2013 Faireen Hussain is a senior beautician, massage therapist and makeup artist at Vivo Wellington. The salon strives for continuous improvement and has a unique consultation and follow-up process, and provides a personal guarantee. vivo.co.nz Deborah usually plays it safe with colour at work and wears a black suit with a coloured top to break up the black. “Little did she know that she looks amazing in colour. The Wedgewood blue dress is vibrant and feminine and brings out the colour of her eyes,” Roseline says. She also chose a cropped, short-sleeved jacket from the Tailored for Max work wear range. “This way Deborah could still show off her figure and it would also be perfect for the summer months. To finish the look we added our Essential Waist Belt and our High Street Heels.” Hair Cathy considered Deborah’s face shape, lifestyle, likes and dislikes when deciding on a new look. She says Deborah’s hair is extremely thick, and wavy with a crimp in it. “We put some long layers through the hair to soften and try to enhance the curl. Our mission was to try and tame her hair and avoid going back to the old style of just tying it up.” She says Deborah’s new look has a structured perimeter, adding weight to the curl and giving her hair a modern edge. “We created long layers through her hair to bring out some of the curl. In the front we personalised a side parting to help Deborah style her hair at home.” She reinvented Deborah’s colour by using foils in natural golden brown and blonde, aiming for a sun-kissed look. She then applied a semi-permanent rich red brown through the rest of the hair, deepening her natural colour a shade to enhance the condition of her hair. Deborah’s hair needs a lot of hydration, so Cathy recommends the Goldwell Colour Lock to maintain the colour, and the Goldwell Tame Frizz range for styling. Makeup Faireen created a soft, smoky eye for Deborah and enhanced her brows, using contouring techniques to frame her brow line. She chose a grey/blue for around Deborah’s eyes to complement her outfit, along with a charcoal which really made her eyes pop. The lipstick was a natural with a pink hue to complement her skin tone. Faireen used the Youngblood Brow Artist Kit which is a powder, creating a softer look than a pencil. She recommends Deborah use bronzer and a highlighter powder to contour her face. “The darker bronzer is for receding, so use it around the hairline to give the appearance of a shorter forehead and under the cheekbone to give definition. Use the lighter highlighter to accent along the cheekbone and up towards and around the eye as well as above the eyebrow on the inner corner.” Essential Short Sleeve Jacket $139 Lizzy Necklace $39 Essential Waist Belt $39 Knitted Chain Cuff $39 Wedgewood Print Signature Dress $149 High Street Heel $149 SHELF LIFE Summer reading 2013 By Kamala Bain and Christine Busby, Business Information Librarians Ready for a new start in 2014? Want to get motivated while relaxing on the beach? Check out some of the library’s latest books on personal development, leadership, human interest stories, and more. Get in quick, as these books won’t be on the shelves for long. To request, please contact Library and Information Services, email [email protected] or phone 04 474 7882, citing the item’s identification number. DEVELOPING YOURSELF FOR SUCCESS Sidetracked: why our decisions get derailed, and how we can stick to the plan by Francesca Gino, 2013 Discusses decision making in a wide range of contexts, and identifies the reasons why we often get sidetracked from our original goals. Library ID: CA005956 Give and take: a revolutionary approach to success by Adam Grant, 2013 Provides a framework for success at work and in life. Examines forces that shape why some people rise to the top of the success ladder while others sink to the bottom. Explores the different ways people operate in professional interactions. Library ID: CA006198 Start: punch fear in the face, escape average, do work that matters by Jon Acuff, 2013 Encourages you to be successful in your personal and professional life and provides advice on how to achieve this. Discusses different stages of life – learning, editing, mastering, harvesting and guiding – and argues that these stages are no longer tied to your age. 66 DECEMBER 2013 Library ID: CA006191 Mindfulness at work: how to avoid stress, achieve more and enjoy life! by Dr Stephen McKenzie, 2013 Discusses the principles of mindfulness and how they can be effectively applied in the workplace. Provides practical examples of mindfulness in action and discusses how mindfulness can be used in a range of specific professions. Library ID: CA006018 Library ID: CA005988 Bounce forward: how to transform crisis into success by Sam Cawthorn, 2013 Describes the successful tools and strategies used by individuals and organisations to recover after a crisis. Includes interviews with business leaders, teams and individuals, and tells the story of the author, who experienced a serious car accident at age 26. Library ID: CA006470 The slow fix: solve problems, work smarter, and live better in a fast world by Carl Honore, 2013 Outlines why taking the “quick fix” is problematical and describes a new approach to problem solving – work smarter and find the best way to go about making a decision while taking your time. Includes illustrative case studies. Library ID: CA006121 The success equation: untangling skill and luck in business, sports, and investing by Michael J Mauboussin, 2012 Explains how to distinguish between luck and skill, and how to combine them to be successful in life and business. Offers suggestions on recognising when something is the result of luck and when it is the result of skill, and how this analysis will help you in your day-to-day life. Library ID: CA006008 Work with me: how gender intelligence can help you succeed at work and in life by Barbara Annis and John Gray, 2013 Explores eight gender blind spots that create tension between men and women at work and in their personal relationships. Discusses the blind spots to provide insights and solutions that will help break down barriers between men and women. SHELF LIFE FEATURED BOOK ENTREPRENEURSHIP Heart to start: the story of a global start-up plus a guide for turning your ideas into action by Derek Handley, 2013 Presents the tale of Derek Handley, an entrepreneur from New Zealand who has Find your courage: 12 acts for becoming fearless at work and in life by Margie Warrell, 2009 Discusses strategies for displaying more courage in a range of professional and personal situations. Library ID: CA006492 Drive: the surprising truth about what motivates us by Daniel H Pink, 2011 Introduces the concept that the secret to high performance and satisfaction today is the need to direct our own lives, learn, create new things and to do better by ourselves and the world. Includes examples of companies that are taking a new approach to motivation. Library ID: CA006456 Hardwired humans: successful leadership using human instincts by Andrew O’Keeffe, 2011 Explains the instincts behind human behaviour in social situations. Explores how leaders can use this knowledge to make more effective decisions. Includes examples of these instincts, both in large organisations and in chimpanzee enclosures. Library ID: CA006116 started several companies worldwide. Outlines his series of successes, failures, challenges and risks over the years and provides a practical, action-oriented field guide for turning dreams into reality. Library ID: CA006454 The engagement equation: leadership strategies for an inspired workforce by Christopher Rice, et al, 2012 Provides advice for increasing employee engagement in an organisation. Explains the drivers of employee engagement and how to use improved engagement to reduce costs and meet organisational goals. Library ID: CA006155 Execution: the discipline of getting things done by Larry Bossidy and Ram Charan with Charles Burck, 2009 Updates “one of the most influential business books of our time” which analysed the discipline of execution and helped numerous business people to succeed. Demonstrates the authors’ three core elements of organisations – how to link together people, strategy and operations. Includes real world case histories. Library ID: CA005938 ENTREPRENEURSHIP Path of the lion: build your EnQ. Build your business by Sandy Geyer, 2013 Outlines the traits and tendencies of four different types of entrepreneurs, using the African jungle as a metaphor. Encourages you to become an entrepreneurial lion. Highlights the knowledge and motivation required to gain “entrepreneurial intelligence”. Library ID: CA006462 The entrepreneur’s guide to customer development: a “cheat sheet” to the four steps to the epiphany by Brant Cooper and Patrick Vlaskovits, 2010 Presents a framework for starting and building new businesses based on the authors’ insight that “most startups fail because they didn’t develop their market”. Library ID: CA005493 Screw business as usual by Richard Branson, 2012 Provides advice to entrepreneurs on how “doing good” can help improve prospects, profits and business, and change the world. Library ID: CA006303 DECEMBER 2013 67 SHELF LIFE HUMAN INTEREST Rebel with a cause by Ray Avery with Paul Little, 2010 Tells the story of Sir Ray Avery, Kiwibank New Zealander of the Year 2010. Explains how he invented a number of scientific and medicinal solutions for the third world, and encourages people to change the world. Library ID: CA006004 The power of us: New Zealanders who dare to dream by Cameron Bennett, 2012 Presents the stories of a number of successful Kiwis from a range of professions who talk about subjects such as risk, success, innovation, their work and being a New Zealander. Includes Phil McCaw, Hugh Green, Derek Handley, Melissa Clark-Reynolds and Mahé Drysdale. Library ID: CA006005 Killing Fairfax: Packer, Murdoch and the ultimate revenge by Pamela Williams, 2013 Provides a colourful account of the decline in fortunes of media company Fairfax. Focuses on the role of James Packer and Lachlan Murdoch (the sons of media moguls Kerry Packer and Rupert Murdoch) in Fairfax’s demise. Library ID: CA005970 68 DECEMBER 2013 Who killed Scott Guy?: the case that gripped a nation by Mike White, 2013 Recounts the story of the murder of Feilding farmer Scott Guy and the subsequent trial of his brother-in-law, Ewen Macdonald. Library ID: CA006002 David and Goliath: underdogs, misfits and the art of battling giants by Malcolm Gladwell, 2013 Uncovers the hidden dynamics that shape the balance of power between “the small and the mighty”. Draws on stories of underdogs in history, science and psychology to demonstrate how we misunderstand the true meaning of advantage and disadvantage. Library ID: CA006117 The spirit level: why equality is better for everyone by Richard Wilkinson and Kate Pickett, 2011 Explores the impacts of inequality on a global scale. Compares international distribution of incomes to analyse how societies differ and argues that equality is better for everyone. Library ID: CA006304 Steve Jobs by Walter Isaacson, 2011 Provides a comprehensive biography of Apple cofounder Steve Jobs. Based on more than 40 interviews with Jobs over two years, plus interviews with family, friends, adversaries, competitors and colleagues. Library ID: CA006019 The new digital age: reshaping the future of people, nations and business by Eric Schmidt and Jared Cohen, 2013 Discusses the likely future impact of communication technologies on individuals and society. Written by Google’s Executive Chairman Eric Schmidt and Google Ideas Director Jared Cohen. Library ID: CA006113 LEADERSHIP The titleless leader: how to get things done when you’re not in charge by Nan S Russell, 2012 Provides insight on how to lead people and operate with trust regardless of your position in an organisation. Discusses behaviours that will enable you to get results in an evolving workplace. Library ID: CA006457 Lessons from the top: the three universal stories that all successful leaders tell by Gavin Esler, 2013 Discusses the kinds of stories that successful leaders tell and what we can all learn from them. Includes examples from people such as Barack Obama and Lady Gaga. Library ID: CA005991 SHELF LIFE Leadership transformed: how ordinary managers become extraordinary leaders by Dr Peter Fuda, 2013 Uses seven metaphors to explain material that will enable managers to transform themselves into effective and inspiring leaders. Includes stories and anecdotes while looking at motivation forces, accountability, coaching, self-awareness, reflection and transformation. Library ID: CA006459 Hooked: how leaders connect, engage and inspire with storytelling by Gabrielle Dolan and Yamini Naidu, 2013 Discusses how to make effective use of personal stories in a business context to connect with, engage and inspire others. Library ID: CA006013 What keeps leaders up at night: recognizing and resolving your most troubling management issues by Nicole Lipkin, 2013 Examines the underlying psychology that plays a critical role in significant, recurring problems in the workplace. Discusses how to recognise and resolve eight of the most troubling management issues leaders face today. Library ID: CA006020 MARKETING, ADVERTISING AND BRANDS Digilogue: how to win the digital minds and analogue hearts of tomorrow’s customers by Anders SormanNilsson, 2013 Provides insights, strategies, and tools to help you develop your brand. Discusses whether the digital connect will ever fully replace the personal touch and questions whether customers will ever fully accept digital. Library ID: CA006468 Start with hello: how to convert today’s stranger into tomorrow’s client by Linda Coles 2013 Provides advice and tips on networking, including how to shift an initial conversation with a stranger to a business relationship. Includes “inspiring” true stories to illustrate the strategies discussed. Library ID: CA006114 Smart marketing: build a powerful brand through “Need Satisfaction Marketing” by Wayne Attwell, 2013 Explains what “Need Satisfaction Marketing” is and provides examples and models to help you build and manage your brand. Illustrates how to understand a customer’s buying decisions and provides tips on developing an engagement strategy. Library ID: CA006115 Ogilvy on advertising by David Ogilvy, 2011 Provides a unique view of the world of advertising from David Ogilvy, who Time magazine described as “the most soughtafter wizard in the advertising business”. Library ID: CA005487 DECEMBER 2013 69 Knowledge Builder is the name for NZICA’s exciting professional development programme which offers a range of opportunities to help you stay at the forefront of your career. From conferences and roadshows to e-learning, you can build your knowledge and hear from experts on a range of industry topics. CONFERENCES 2014 Corporate Sector Conference: The Accountants One Day Business Update nzica.com/1day 12 March SKY CITY CONVENTION CENTRE, AUCKLAND 7 CPD Hours $670 – Member early bird fee $840 – Non-member fee (Early bird fee available until 31 January) The 2014 theme is Healthy Business – Leading the Way with experts presenting on a diverse range of technical topics and business issues. Andrew Thorburn CEO & MANAGING DIRECTOR, BNZ (Diversity & what does it mean?) Lyn Hunt DIRECTOR, ACCOUNTING CONSULTING SERVICE, PWC (Financial reporting – key issues and developments) Mahe Dysdale ACA Be sure to get in quick to avoid missing out, the 2013 conference SOLD OUT. OLYMPIC GOLD MEDALIST (Creating the Competitive Edge) + MORE Management Accounting Conference nzica.com/mac 13 March NZICA, WELLINGTON 7 CPD Hours $499 – Member early bird fee $599 – Non-member fee (Early bird fee available until 31 January) You will need to find innovative ways for your business to deliver added value through strategic performance. This conference will demonstrate how you as a management accountant can drive innovation and challenge the status quo. Bruce Harris CA, MBA, NZIPIM MANAGER BUSINESS INSIGHTS & DEVELOPMENT, BALANCE AGRI-NUTRIENTS LTD (Seeking forecasting excellence to support decision making) Stuart Bilbrough CA RADIUS RESIDENTIAL CARE LTD (Transforming finance; steps to lifting a finance team’s skill set towards adding value) Carolyn Fowler CA, VICTORIA UNIVERSITY (Management accounting and future change) + MORE REGISTER NOW nzica.com/events08004NZICA ‘IF YOU’RE GOING TO PUT IN THE EFFORT, DO IT THE RIGHT WAY, OUTSTANDING SUCCESS IN ANY CAREER COMES FROM EXPERT TRAINING, KNOWLEDGE AND INSIGHT. ” Mahe- Drysdale Gold Medal Rower & ACA Public Sector Conference nzica.com/2014PubSector 20/21 March WELLINGTON 11 CPD Hours $995 – Member early bird fee $1244 – Non-member fee (Early bird fee available until 28 February) The theme is ‘Positioning ourselves for the future’ and will focus on the following topics: > discover what the public sector of the future is going to look like > explore how citizens and the private sector will interact with the public sector > learn which skills public servants will need in the future >understand the dynamic role of social media in the future delivery of public services. Presenters Dr Karacaouglu DEPUTY SECRETARY, Macroeconomics, International and Economic Research / Chief Economist, The Treasury Dr Lynn Maher, DIRECTOR of INNOVATION Ko Awatea Cassandra Crowley CEO, Local Government Online + MORE Course for New Practitioners nzica.com/cfnp 16 April INTERCONTINENTAL, WELLINGTON 7 CPD Hours $799 – Member early bird fee (Early bird fee available until 16 March) Essential knowledge to get started in Public Practice. Now is the time to get equipped with the knowledge and tools you need for your future public practice career. This conference is tailor-made for new members in public practice. Presenters Join a team of experts in their areas as they explore and explain the significant responsibilities and standards associated with the important role. The programme includes ethical advice on managing and developing your practice and building the trust of your client. It also explains how NZICA can help you to achieve business success. ROADSHOWS DebtCollectionandCreditManagement nzica.com/debt2014 11-19 February 5 LOCATIONS NATIONWIDE 7 CPD Hours $350 – Member early bird fee $395 – Non-member fee (Early bird fee available until 28 February) Learn practical strategies and actions to keep you one step ahead of your clients. > Look at debt escalation strategies and how to deal with difficult customers > Explore why you should use personality profiling > Look at how and when to use the Disputes Tribunal > Learn how to establish the right terms of trade for your practice. Presenter Kevin Lee is a qualified Chartered Management Accounting and delivered courses on debt collection and credit management for over ten years. In the UK, Kevin was CFO of two major manufacturing organisations which relied on a strong knowledge of credit management and debt collection for business survival in tough times. You will benefit from Kevin’s first-hand experience of debt collection and credit management with a number of organisations. Winning Finance Teams nzica.com/winningf DUNEDIN WELLINGTON TAURANGA HAMILTON 17 FEBRUARY 18 FEBRUARY 20 FEBRUARY 24 FEBRUARY 7 CPD Hours $225 – Member early bird fee $255 – Non-member fee (Early bird fee available until 3 February) Discover the practices of winning finance teams including: > Fast monthly and annual reporting > Technology to maximise efficiency using planning and reporting tools > The foundation stones of quarterly rolling forecasting. REGISTER NOW nzica.com/events08004NZICA Presenter David Parmenter FCA (Eng & Wales). David is a leading expert in KPIs, quarterly rolling planning, quick month-end processes and making reporting a key decision based tool. David has presented in over 30 countries to help accountants implement and apply better practices. He has written many articles in management and accounting journals around the world and had 4 books published including “Key Performance Indicators” and “Winning CFOs”. eLEARNING Audit and Assurance Essentials 2014 Trusts nzica.com/trustsweb14 nzica.com/auditweb WEBINAR SERIES WEBINAR SERIES 10-11.30am 10.30am - noon Accepting engagements & effective planning Effective fieldwork Effective completion & reporting Review of current assurance and reporting issues EARN UP TO 4 February 18 February 11 March 25 March 6 CPD hours for series Back by popular demand, this highly practical training is designed for auditors at all levels. Keep up-to-date with current audit issues. Management Accounting for Decision Making Practical application of aspects of taxation of trusts in New Zealand 25 February A practical guide to winding up a trust 6 March EARN UP TO Tax, winding up trusts and more. Keep up-to-date on trusts with this webinar series. Each webinar includes the opportunity to ask questions. Monthly Tax Bites nzica.com/taxbites nzica.com/ma4dm WEBINAR SERIES WEBINAR SERIES 1-2pm Emerging trends in management accounting Costs and Value Creation Getting more out of your reports EARN UP TO 6 CPD Hours for series 3-4pm 27 February 27 March 22 May 3 CPD Hours Enhance your management accounting knowledge for better decision making. Tax Update Year-end Planning Issues EARN UP TO 13 February 20 March 7 CPD Hours for series You will learn from a variety of expert presenters who will deliver practical, real life examples that will help you in your role and organisation. PROFESSIONAL CONDUCT Notice of decision and order of the Professional Conduct Committee At a meeting of the Professional Conduct Committee of the New Zealand Institute of Chartered Accountants held in private on 2 October 2013, in respect of an unnamed chartered accountant, the Committee found that the following matters would otherwise warrant being referred to the Disciplinary Tribunal. In his role as a chartered accountant in public practice the member: 1. improperly authorised payment of his accounting fees, without presenting the invoices to the company or obtaining the prior consent of fellow directors, in breach of the Fundamental Principle(s) of Integrity and/or Professional Behaviour; and/or 2. failed to complete in a competent, professional, and timely manner work which he had been engaged by the company to perform, in breach of the Fundamental Principle of Quality Performance and/or Rule 9: Due Care & Diligence and/or Rule 10: Timeliness of the Code of Ethics, namely he: a) provided misleading and/or incorrect statements; and/or b) failed to provide financial information to assist the directors in understanding the financial position of the company; and/or c) failed to sign an appropriate letter of resignation; and/or 3. in his role as accountant for the company, failed to respond in a timely manner or at all to communications from the company and third parties during the transition process, in breach of Rule 10: Timeliness and/or Rule 14: Professional Conduct of the Institute’s Code of Ethics. In this complaint, the member was a co-director of a business which had a significant daily cash turnover. The member assumed the role of providing administration services for the business and invoiced these services through his chartered accountancy practice. In relation to the particulars, the Committee was of the opinion that Board approval of forecast expenditure for annual accounting fees was not sufficient to approve specific invoices. The Committee did not consider that having access to the bank statements was sufficient for the directors to understand the financial position of the company. The Committee considered that there had been an expectation gap between the parties about what was meant to be done, but noted that it was the member’s responsibility to ensure that an engagement letter was completed which would set out the parties’ respective expectations. The Committee considered that statements made by the member that the administration was operating smoothly were 74 DECEMBER 2013 not correct in the particular circumstances described to it. The Committee felt that the member had offered to do work which he and his office were not competent to do, and that the services provided were not sufficient for a cash business of this nature. The Committee also considered that the member had not displayed the required level of professional behaviour in dealing with the issues that arose. For example, he had ignored correspondence from the superseding accountants regarding the provision of accounting records for the company as none had yet been created. The member acknowledged that he should have advised the accountants that there were no such records. The Committee considered that that there were serious shortcomings in the member’s behaviour that gave rise to legitimate concerns by the complainant. The Committee considered that matters were serious enough to warrant referral to the Disciplinary Tribunal, however, in this case it was minded to offer the member a consent order. In reaching this decision, the Committee was of the opinion that, while the member had taken on work for which he was not competent, paid invoices without proper authorisation, and his professional behaviour had fallen below the acceptable standard, the behaviour had arisen in the context of unusual and isolated circumstances and there was an acknowledged gap in the expectation of the parties. With the consent of the member, the Committee made the following orders, which shall be entered on the member’s record: 1. that the member return $4,600 being the fees paid by the company that were not properly authorised; 2. that the member receive a reprimand; 3. that the member pay costs to the Institute of $3,415. The Committee considered it was in the public interest to direct publication of its decision and the orders made. It felt there was benefit in the profession understanding that members should not take on work for which they do not have the requisite competence. In accordance with Rule 21.6B, the Committee’s orders will be published in the Chartered Accountants Journal, and on the Institute’s website, without mention of the member’s name and locality. David Barker Chairman Professional Conduct Committee PROFESSIONAL CONDUCT Notice of decisions of the Disciplinary Tribunal At a hearing of the Disciplinary Tribunal held in public on 21 October 2013 at which Paul James Lawrence, a suspended chartered accountant of Rotorua, was not in attendance and not represented by counsel, the member pleaded guilty by correspondence. The charge and particular as laid were as follows. Charge THAT in terms of the New Zealand Institute of Chartered Accountants Act 1996 and the Rules made thereunder, and in particular Rule 21.30 the member is guilty of: (1)Misconduct in a professional capacity Particular IN THAT in the member’s role as a chartered accountant and as an employee of a chartered accountancy firm, he: (a)altered his employer’s Authority to E-file tax return forms after they had been signed by adding tax credit claim forms (IR526) that he had prepared in the names of his employer’s clients which contained false donation details and specified payment of donation rebates to his personal bank accounts and, by doing so, he fraudulently obtained over $280,000 from the Department of Inland Revenue. Decision Dishonesty of the nature and degree demonstrated by the member is incompatible with membership of the Institute. Penalty Pursuant to Rule 21.31(a) of the Rules of the New Zealand Institute of Chartered Accountants the Disciplinary Tribunal orders that the name of Paul James Lawrence be removed from the Institute’s register of members. Costs The Professional Conduct Committee seeks full costs of $9,561. The Tribunal’s general approach is that the starting point is 100% of costs, noting that the Institute already bears the cost of abandoned investigations and costs up to the Professional Conduct Committee’s decision to hold a Final Determination. There are no mitigating factors such as excessive or unnecessary expenses incurred or demonstrated evidence of hardship (inability to pay). Pursuant to Rule 21.33 of the Rules of the New Zealand Institute of Chartered Accountants the Disciplinary Tribunal orders that Paul James Lawrence pay to the Institute the sum of $9,561 in respect of the costs and expenses of the hearing before the Disciplinary Tribunal, the investigation by the Professional Conduct Committee and the cost of publicity. No GST is payable. Suppression Orders Pursuant to Rule 21.52 (b) of the Rules of the New Zealand Institute of Chartered Accountants the Disciplinary Tribunal orders the suppression of the name of the member’s then employer and its clients. Publication In accordance with Rule 21.35 of the Rules of the New Zealand Institute of Chartered Accountants the decision of the Disciplinary Tribunal shall be published on the Institute’s website and in the Chartered Accountants Journal, New Zealand Herald and the Rotorua Daily Post with mention of the member’s name and locality. Right Of Appeal Pursuant to Rule 21.41 of the Rules of the New Zealand Institute of Chartered Accountants which were in force at the time of the original notice of complaint, the member may, not later than 14 days after the notification to the member of this Tribunal’s exercise of its powers, appeal in writing to the Appeals Council of the Institute against the decision. No decision other than the direction as to publicity and the suppression orders shall take effect while the member remains entitled to appeal, or while any such appeal by the member awaits determination by the Appeals Council. R J O Hoare FCA Chairman Disciplinary Tribunal 21 October 2013 DECEMBER 2013 75 PROFESSIONAL CONDUCT Member guilty of conduct unbecoming an accountant, negligence and/or incompetence in a professional capacity and breaches of the Institute’s Code of Ethics At a hearing of the Disciplinary Tribunal of the New Zealand Institute of Chartered Accountants held on 6 – 8 August, 16 October and 1 November 2013, Ian Leslie Stevenson, a chartered accountant of Tauranga, was found guilty of charges under the New Zealand Institute of Chartered Accountants Act 1996 and the Rules made thereunder relating to conduct unbecoming an accountant, negligence and/or incompetence in a professional capacity that has been of such a degree and/or so frequent as to reflect on his fitness to practise as an accountant and/or tends to bring the profession into disrepute, and breaches of the Institute’s Code of Ethics. The Disciplinary Tribunal orders that the name of Ian Leslie Stevenson be removed from the Institute’s register of members and that he pay to the Institute the sum of $60,000 in respect of costs and expenses. No decision other than the direction as to publicity and the suppression orders shall take effect while the member remains entitled to appeal or while any such appeal by the member awaits determination by the Appeals Council. The Disciplinary Tribunal’s full decision can be found on the Institute’s website nzica.com/dt. Master tax in New Zealand’s premier and one of the world’s best* postgraduate tax programme The Master of Taxation Studies Programme is designed to accommodate the needs of full-time professionals. As three day intensive workshops, courses are staggered conveniently throughout the year. Course lecturers are some of New Zealand’s leading tax lawyers, accountants and academics. COURSES OFFERED IN 2014 INCLUDE^: • The Tax Base • International Taxation • Goods and Services Tax • Taxation of Corporate and Other Entities • Tax Disputes • International Tax Avoidance • Trusts, Hybrid Entities and Non Corporate Taxation • Tax Administration • Comparative International • Taxation of Property Transactions • Avoidance Provisions RJO Hoare FCA Chairman Disciplinary Tribunal New Zealand Institute of Chartered Accountants 1 November 2013 *Best Masters ranks the Auckland MTaxS as the 9th best master of taxation in the world. (See best-masters.com) Member guilty of breaches of the Institute’s Rules and/or Code of Ethics At a hearing of the Disciplinary Tribunal of the New Zealand Institute of Chartered Accountants held in public on 23 October 2013, a member pleaded guilty to a charge under the New Zealand Institute of Chartered Accountants Act 1996 and the Rules made thereunder relating to breaches of the Institute’s Rules and/or Code of Ethics. The Disciplinary Tribunal orders that the member be censured and that he pay to the Institute the sum of $8,057 in respect of costs and expenses. No decision other than the direction as to publicity and the suppression orders shall take effect while the member remains entitled to appeal or while any such appeal by the member awaits determination by the Appeals Council. The Disciplinary Tribunal’s full decision can be found on the Institute’s website nzica.com/dt. For further information contact Professor Craig Elliffe on [email protected] Or visit: www.commerciallaw.auckland.ac.nz RJO Hoare Chairman Disciplinary Tribunal New Zealand Institute of Chartered Accountants 23 October 2013 76 DECEMBER 2013 ^You may already be on your way: accredited in-house training may give you credits equal to ¼ of this programme. CLASSIFIED ADVERTISING CHANGE OF LIFESTYLE? Accounting practice and house for sale in coastal town close to Auckland & Hamilton. Ever expanding base of local, Auckland based and N.Z. wide clients. Work from home with low overheads and no traffic hassles. Good income and great lifestyle in caring community at the beach. Business Branding REFRESH REJUVINATE REINVENT If you are after an experienced design company to move your company forward - talk to us first. SHARED OFFICE SPACE AVAILABLE We are three Accounting Practices operating in shared premises in Hamilton City. We currently have excess office space available for up to eight people. Large conference room with two smaller meeting rooms, client and staff car parking and fast internet access. We can also look at sharing computer systems, reception and other common resources if required. Any enquiries will be kept confidential if necessary. Please reply to: Write for details to P.O. Box 425 Cambridge 3450 designmanagers.com BA04 NZICA P.O. Box 11-342 Wellington Nigel Smith Helping Accountants & Their Practices •Acquisition and Sale of Fee Blocks and Practices •Valuations of Practices •Advice Regarding Practice Structuring, Agreements and Disputes •Staff and Partners Recruitment and Development •Merger and Acquisitions be seen here The Chartered Accountants Journal reaches around 28,000 business professionals in NZ and 4,000 worldwide To book classified advertising space please contact Gavin Leary + 64 9 307 1777 covisory.com/advisory [email protected] 09 927 7112 ACCOUNTING BUSINESS/FEE-BASE WANTED BY AN ESTABLISHED & REPUTABLE CHRISTCHURCH BASED PRACTICE Confidentiality assured, please contact Glenn on 0274500831 DECEMBER 2013 77 REAR VIEW BY SIMON O’CONNOR FCA LESS IS NOT MORE Short auditor rotation periods may harm, not support, good quality audits. N ZX should amend the rigid listing rule requiring audit partners to rotate off public issuer engagements after only five years. This could align New Zealand with UK and Australian regulations, allowing the five-year period to be extended to seven under certain circumstances. The debate in the UK and Europe has moved from mandatory audit partner rotation to mandatory firm rotation, which has been adopted in the Netherlands. This issue has not reached New Zealand, where the discussion is focused on the mandatory five-year rotation of individual audit partners within a firm. So how do the arguments stack up? Undoubtedly there is a risk in long-term audit relationships of a partner being “captured” by a client. The familiarity issue is real if, for example, one partner works with an audit client for, say, 10 to 15 years. And independence is fundamental to establishing the credibility of the audit opinion. Partner rotation reduces the familiarity threat that goes with a long-standing audit relationship and allows, on a regular basis, a fresh pair of eyes to re-challenge the approach and, therefore, enhance audit quality. But a five-year partner rotation is too short. In the New Zealand market, with its relatively small pool of industry and experienced audit partners, there is a high risk of audit quality being compromised by a shorter turnaround, with a partner spending two of the allowed five years transitioning either in or out of the engagement. Even if the audit partner is industry-familiar, they are likely to spend only four of those five years (80% of their time) performing the role at an optimal level. So is such a short rotation mandate the right quality answer for New Zealand? With auditors now regulated by the Financial Markets Authority, fewer firms can meet the requirements to audit public issuers. 78 DECEMBER 2013 Even if you take the Big Four firms, then overlay the different industries requiring audits, it’s an ever-decreasing pool of experience and skill. Most non-Big Four firms are no longer valid options for listed entities, and market scuttlebutt indicates some smaller firms are reassessing whether they want to remain in the audit business. Short rotations in a smaller market mean an incoming audit partner may not match the depth of industry understanding of the partner being replaced. Short rotations in a smaller market mean an incoming audit partner may not match the depth of industry understanding of the partner being replaced The reality is that the smaller the country, the smaller the firms, and the smaller the pool of suitable partners to build the depth of partner experience necessary to execute a quality audit. There is a strong groundswell of opinion among directors that five years is too short in a market the size of New Zealand. David Jackson, an independent director who chairs the audit committees at Fonterra Cooperative Group Ltd and Nuplex Industries Ltd, says five years is too short for businesses operating internationally, where the auditor is required to travel extensively to acquire a deep understanding of the clients’ global businesses. “The reality is the auditor only just gets to know the business and he’s gone,” he says. REAR VIEW Directors are considerably more focused on audit quality than a decade ago. They are more engaged with the audit partners because the level of risk is now so much higher. The regulation of auditors, including partner rotation, had its genesis in the scandals that ripped through the American financial community between 2000 and 2002. The high-profile and spectacular corporate frauds at Enron, WorldCom and Tyco exposed significant problems within the auditing profession, culminating in the passing of the Sarbanes-Oxley Act (SOX) in July 2002. Just three weeks earlier, WorldCom revealed it had overstated its earnings by more than US$3.8b during the previous five quarters, largely by improperly accounting for its operating costs. Senator Paul Sarbanes, in a 2004 interview, characterised the greatest mischiefs as: • auditor conflicts of interest and lack of independence • inadequate regulatory oversight • weak corporate governance • stock analysts’ conflicts of interest • inadequate disclosure provisions • grossly inadequate funding of the Securities & Exchange Commission. Prior to SOX, accounting firms also performed significant, and lucrative, non-audit and consulting work for companies they audited. But auditor regulation worldwide has been significantly strengthened in the past ten years. And boards of directors, specifically audit committees, have lifted their game and improved their oversight of financial reporting in the face of pressure from regulators and investors. This has been recognised in the UK and in Australia, with some relaxation of the partner rotation rules to suit their markets. It is now time for NZX to reconsider the issue from a New Zealand perspective and review listing rule 3.6.3(f), ditch the requirement to rotate audit partners after five years and, at the very least, bring our rules into line with Australia and the UK. There is scant empirical evidence that short rotations boost audit quality. In fact, most research suggests quality drops when auditor tenure is shorter – largely because it is expensive and difficult for partners to gain client-specific knowledge. The issue should be high on NZX’s agenda if it wants to meet the market’s needs and truly aims to enhance the quality of audit in New Zealand. Simon O’Connor FCA is Auckland Managing Partner for EY New Zealand. MOB1405_AJB The fuel card that helps you run things your way. It’s tough out there. You need to be even more competitive and productive. So put us to work for you. Mobilcard helps you deal with the demanding role of running your fleet, leaving you free to get on with the job or to chase new business. Put yourself back in the driving seat with Mobilcard. For more information please contact Mobilcard Sales on 0800 662 458, email [email protected] or visit mobilcard.co.nz MOB1405_AJB.indd 1 10/05/13 12:38 PM DECEMBER 2013 79 “Accredo helps us help our customers” “We are proud resellers of Accredo. They are a joy to work with and provide a level of dealer support that you won’t find from many other software providers.” Jill Garrett of Blue House Computing in Gisborne is a committed Accredo reseller. 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