April - Elder Services of Berkshire County
Transcription
April - Elder Services of Berkshire County
Non-Profit Org. U.S. POSTAGE PAID Permit No. 115 Pittsfield, MA 01201 Elder Services of Berkshire County, Inc. • Proudly promoting Elder Independence since 1974 • Berkshire Senior Volume 31, Number 4 • April 2014 • The monthly newspaper for Berkshire County seniors • Free Elder Services to Recognize Volunteers See pages 7 - 9 EPOCH Assisted Living at Melbourne residents and two Miss Hall’s School volunteers (seated to the left) help Activity Director Sherry Pease (standing) make cookies. Residents Eileen Major, Mark Amuso, Shirley O’Malley, and Marilyn Danz circle the table. The baked goods are served to all residents before Friday entertainment. Assisted Living offers a way to stay in the community By Laura Feakes and Deborah Connolly Assisted Living Residences (ALRs) are an option in the continuum of care that helps seniors to remain in their communities. The goal of assisted living is to provide residents with the maximum amount of independence in a residential setting. This happens thanks to personalized assistance. Residents generally need some level of assistance with everyday activities including meals, medication management, and transportation. Some may have a memory disorder or may need help with mobility or incontinence. Residences vary in size and style from large apartment buildings to smaller family-style homes. Some have a section set aside for those who need a specialized or secure environment, such as people with Alzheimer’s or Huntington’s disease or mental health issues. ALRs are not the same as nursing homes and do not provide daily skilled nursing services such as administering injections or changing dressings. All ALRs in Massachusetts are certified by the Massachusetts Executive Office of Elder Affairs. Minimum requirements include an apartment with a lockable door, kitchenette in each apartment or access to a community kitchen, one meal a day, housekeeping and laundry, 24 hour a day on-site staff, and a Personal Emergency Response System or something similar to summon staff. Additional amenities often include hair salon, van transportation, and wellness, social, recreational, and cultural activities. Some even allow small pets. When choosing an ALR, consider the cost and how you will pay for it. Costs vary greatly depending on size, location, amenities, kind and number of services you need, but most charge a monthly base fee of at least $2,000 in the Berkshire area and typically at least $3,000 state-wide. This fee may increase, and the amount and frequency of increases is determined by the terms of the Residency Agreement (also called the contract or “lease”). Potential residents should determine exactly what services are included in the base fees, which are available for additional costs from the ALR, and what services must be arranged from providers outside the residence. The majority of residents pay privately, but there are a few options for financial assistance, including: • Veterans “Aid and Attendance” benefits: a special pension available to veterans and surviving spouses with monthly entitlements ranging from $1,000 to $2,000 a Sean McLaughlin Elder Services’ Community-based Transitions Program team: (Left to right) Client Services Coordinators Kari Mathes, Francine Mead, and Shana Willis, Client Services Director Pat Eddy, Client Services Coordinator Shauna Post, Client Services Supervisor Amy Chapman, and Client Services Coordinator Josh Derby. Elder Services, BMC reducing hospital readmissions Across the state, hospitals are uniting with communitybased organizations with the goal of reducing hospital readmissions. Focusing on high-risk Medicare patients recently discharged from hospitals, and funded through the Affordable Care Act, these Community-based Care Transition Programs (CCTPs) are successfully reducing readmissions. There are four CCTPs LIVING PAGE 14 InSide Elder Services Update ... 2 Elder Services .............7-11 Government Update ....... 3 For Your Health .........12,13 Caregiving .........................4 For Your Information .....14 Your Dollars ......................5 Nutrition Program ..........16 SHINE .................................6 Like Elder Services of Berkshire County, Inc. in Massachusetts, funded by the Centers for Medicare and Medicaid Services (CMS). While the Massachusetts programs — in Berkshire County, Merrimack Valley, the Worcester/Framingham area, and Mystic Valley Basin — are each free to construct their own care transition program, they all share core elements: a partnership between Aging Service Access Points (ASAPs) such as Elder Services, and local hospitals, the formation of caregiving teams involving nurse practitioners and other “care transition coordinators” or “coaches” working within the hospital and patients’ homes. WIN WIN PAGE 11 Elder Services Update Eat well and feel better By John Lutz It’s April, and spring is officially here! Another winter has come and gone, a rough one for many seniors living on fixed incomes. We at Elder Services have been reviewing some important information about the role that nutrition, food and food security play in the quality of life for seniors. Elder Services’ Meals on Wheels program has long been known as a critical resource for elders, keeping them healthy, living at home and providing support for their families, active life. The National Foundation to End Senior Hunger has released a new study that examines the correlation between food insecurity and negative health consequences among individuals 60 and older in the United States. Food-insecure seniors are: • 50 percent more likely to be diabetic • Twice as likely to report fair or poor general health • Three times more likely to suffer from depression • 30 percent more likely to report at least one “activity of daily life” limitation • 14 percent more likely to have high blood pressure • Nearly 60 percent more likely to have congestive heart failure or experienced a heart attack • Twice as likely to report having gum disease or have asthma In short, hunger can make you sick. Good nutrition is important to everyone, but it is especially important to seniors. Programs, such as Meals on Wheels, food pantries, SNAP benefits, and brown bag programs, and agencies, such as Elder Services, Berkshire Community Action Council, and Western Mass Food Bank, can make a critical difference in the health and well-being of seniors. If you or someone you know is over 60 and finding it difficult to eat well, call Elder Services at 499-0524 or 1-800-544-5252. We may be able to help. caregivers and loved ones. The results of a new study by the Executive Office of Elder Affairs underscore the fact that the Elder Nutrition Program, commonly known as Meals on Wheels, is vital to the health and well-being of seniors who receive John Lutz is the Executive Director of Elder Services. the meals. Some results: • 78% of home delivered and congregate meal recipients report that the meals help them continue to live at home • 82% of homebound participants receive five or more meals per week, with some receiving evening and weekend meals in addition to the ¿Habla usted español? weekly lunch meal • More than 1/3 of home-delivered and congregate meal participants report Elder Services cuenta con servithat they would not have enough prepared food if not for the program cios de intérpretes y en los folletos de • Nearly 60% of the home delivered meal participants are aged 80 or older la agencia está disponible en español. • 65% of participants live alone, with their only daily well-being check from the driver who delivers their meals. Llame por favor 499-0524 A person is said to have food insecurity when he or she does not have o 1-800-544-5242 dependable access to enough, safe, nutritious food to maintain a healthy and Elder Services of Berkshire County, Inc. Berkshire Senior Looking for interesting articles & helpful information on aging? Check out the Executive Office of Elder Affairs’ website: www.800ageinfo.com, Editor and Production: Karen Shreefter Editorial Board: Cassie Carmon, Bea Cowlin, Bonny DiTomasso, Laura Feakes, John Lutz, and Assistant Editor Louisa Weeden Or call: 1-800-243-4636 (1-800-AGE-INFO) As always, you can call Elder Services at 499-0524 or 1-800-544-5242, your one stop resource for Berkshire County seniors. Distribution: Kim Malloy Advertising Sales: Bob O'Connor 1-800-544-5242 or 499-0524 Berkshire Senior is published monthly by Elder Services of Berkshire County, Inc., 66 Wendell Avenue, Pittsfield, MA 01201, 499-0524 or 1-800-544-5242, e-mail: [email protected] or on the internet at www.esbci.org. Berkshire Senior TV NOTICE Berkshire Senior TV produces programs on topics of special interest to seniors and their families. These informative halfhour programs are shown regularly on local Berkshire cable channels. Check your cable TV guide for exact broadcast times of Berkshire Senior TV. Elder Services sells advertising to defray costs. Inclusion of advertisers in no way implies that Elder Services endorses any product or service. PCTV - Access Pittsfield (Central Berkshire) – Channel 15 Tuesdays at 7 and 11:30 a.m., & at 3, 6:30 and 10 p.m. Signed columns are the opinion of the writers and not necessarily the opinion of Elder Services. For medical, financial or other advice, seek a qualified professional in the appropriate field. NBCT (Northern Berkshire) – Channel 15 Thursdays 9 p.m. Elder Services and its programs are funded, in part, by the Massachusetts Executive Office of Elder Affairs. State and federal funds provided to Elder Services are limited. Elder Services welcomes charitable donations to help meet the growing needs of Berkshire seniors, and gratefully acknowledges all donations. Page 2 CTSB (Southern Berkshire) – Channel 16 Visit www.ctsbtv.org or call 243-8211 WilliNet (Williamstown) – Channel 17 Visit www.willinet.org/schedule/WilliNet Channel 17 or call 458-0900 April 2014 Government Update Dental coverage and affordable housing By State Representative Tricia Farley-Bouvier Beginning on March 1, the Berkshire Legislative Delegation was proud to see one of its top priorities move forward; MassHealth restored dental coverage for more than 800,000 low-income adults, including 120,000 senior citizens. The expanded coverage now provides for fillings for all teeth, as well as diagnostic and preventive services, extractions, and emergency treatments. However, expensive restorative procedures including crowns, root canals, and dentures remain excluded by MassHealth’s adult dental program. We know that teeth and gums in poor condition may cause pain, difficulty chewing, and changes in speech and appearance. Worse, oral health issues have also been linked to serious health problems including diabetes and heart disease. Last month, 84 members of the Massachusetts’ House of Representatives sent a letter to the Speaker of the House recognizing the critical importance of providing comprehensive dental benefits to adults covered by MassHealth. Low-income adults and seniors living on fixed incomes should not have to sacrifice dental care and endanger their health when the costs of other necessary services increase. When budget discussions in the state’s House of Representatives get underway later this month, my colleagues and I will do our best to address the unmet needs of our most vulnerable citizens. These 84 legislators will stand together to secure better funding for dental coverage addressed in the Commonwealth’s Fiscal Year 2015 budget. I also see the upcoming budget as an opportunity to help lift an equally significant financial burden from the shoulders of Massachusetts’ low-income residents: the high cost of housing. Governor Patrick has already proposed a $1.3 million funding increase for the Supportive Senior Housing Program in the coming fiscal year. This increase will directly benefit Berkshire County seniors who reside at Elder Services' Supportive Housing site, Providence Court in Pittsfield, which is one of only 30 Supportive Senior Housing sites in the state. At each of these sites, seniors can receive case management services, meals, medication reminders, and group activities at no cost. The Governor’s budget also preserves recent funding increases for the Massachusetts Rental Voucher Program, which provides rental subsidies to households with an income of less than half of an area’s median income. In Berkshire County, a qualifying income is approximately $23,500 per year or less. This program certainly helps compensate for the increasing cost of living, keeping seniors independent and in their homes. With so many local residents eligible to benefit, I am eager to see adequate funding for rental vouchers included in this budget. Over the past two years, the legislature has voted to fund an additional 2,500 vouchers. Governor Patrick’s budget proposal would allow local housing authorities to add even more vouchers this year to keep up with the escalating need for rental assistance. Although there are always many issues to balance in our limited budget each year, I remain committed to providing quality housing and affordable health care to our state’s growing population of seniors. Tricia.Farley-Bouvier represents the 3rd Berkshire District. To contact her, email [email protected] or call 1-617-722-2240 or 4424300. Editor’s Note: See the article about Medicare coverage of dental costs on page 6. Berkshire County State Legislators It's important to keep your legislators informed about what is important to you. If you have questions or comments that you want to share with your Berkshire representatives, you can contact them using the information below: • Rep. Gailanne Cariddi (1st District): 1-617-722-2130 & 664-6812 [email protected] • Rep. Paul W. Mark (2nd District) 1-617-722-2210 & 464-5635 [email protected] • Rep. Tricia Farley-Bouvier (3rd District) 1-617-722-2240 & 442-4300 [email protected] • Rep. Smitty Pignatelli (4th District) 1-617-722-2582 & 637-0631 [email protected] • Senator Benjamin Downing, 1-617-722-1625 & 442-4008 [email protected] Homestyle Assisted Living Our main priority at Rosewood is making sure the transition from independent living to assisted living gives you and your family peace-of-mind. If you are considering assisted living for your loved-one, please give us a call to schedule a tour. Our staff will be happy to assist you and will answer any questions you may have. All staff is bonded, insured, and CORI/criminal checked. Donations Needed for Berkshire Senior Pittsfield’s First-Certified in Assisted Living The costs of printing and postage have been steadily rising, and we need your help! If you would like to help defray some of the costs of producing and mailing Berkshire Senior, please send a donation in any amount to: Rosewood prides itself as the Ärst-certiÄed assisted living facility in Berkshire County (established in 1984) who offers the following services: GAFC and Medicaid Approved; Nurse on Staff; Exercise and Wellness Programs; Private Rooms; Security Systems; 24-hr. Awake Staff; Transportation; Medication Monitoring; Hospice Care and more. “The one-on-one approach at Rosewood is truly impressive, setting them apart from all other assisted living facilities.” Berkshire Senior Elder Services 66 Wendell Avenue Pittsfield, MA 01201 Make checks payable to Elder Services, and include your name and address or Just go to www.esbci.org and click on “Donate Now!” Thank you! Homestyle Assisted Living 318/320 Onota Street across from Lakeway Drive, Pittsfield, MA 01201 www.rosewoodhomestyleassistedliving.com Home-like setting with a Family Atmosphere 413-446-4733 • 413-448-8449 • 413-329-3489 2colx7 Homestyle June 2011.indd 1 April 2014 Elder Services' Berkshire Senior 5/2/11 2:49:05 PM Page 3 Caregiving Elder Services presents: Alzheimer’s Care Partners Education Series Elder Services will be hosting stand-alone, twohour long education/training sessions for family caregivers and others seeking information about Alzheimer’s disease and related dementias. These sessions will be from 2 - 4 p.m. at Elder Services, 66 Wendell Avenue, Pittsfield. Trainers from the MA Chapter of the Alzheimer’s Association will present trainings on the dates below: 1. May 20 • Basics of Dementia • Normal aging vs. dementia • Related disorders • How to obtain a diagnosis • How to talk to your doctor 2. May 27 • Behavior and Communication • Communication • Common behaviors associated with Alzheimer’s • How to prevent wandering and restlessness 3. June 3rd • When it’s Time to Ask for Help • When is it time to ask for help? • Local resources • How to select appropriate care services 4. June 10 • Caregiving at Home • How to structure the day • How to help with personal care • Safety issues: in the home & driving 5. June 17 • Legal and Financial Issues • Legal & financial Matters • Advanced care planning 6. June 24 • Care For the Caregiver • Warning signs of caregiver stress • Respite • Coping strategies Alzheimer’s Education Series returns to Elder Services By Bea Cowlin, LSW, Caregiver Coordinator Elder Services, in collaboration with the Alzheimer’s Association, will present a six-part caregiver education series on Alzheimer’s disease and related dementias. Sessions 1, 2, 4 and 6 will be facilitated by Marcia McKenzie, M. Ed., Manager, Western Massachusetts Alzheimer’s Association, and Joan Nimmo, LICSW, MSW, Geriatric Care Manager. These sessions include: 1.“The Basics of Dementia,” addressing normal aging vs. dementia, related disorders, how to obtain a diagnosis and how to talk to your doctor; 2. “Behavior and Communication,” addressing different ways to approach and speak to an individual with Alzheimer’s disease, common behaviors associated with Alzheimer’s and how to prevent wandering and restlessness; 4. “Caregiving at Home,” addressing how to structure the day, how to help with personal care, and safety issues in the home and concerning driving; 6.“Care for the Caregiver,” addressing the warning signs of caregiver stress, respite and coping strategies. Session 3, “Asking for Help,” presented by Caregiver Coordina- To register, please call Elder Services at 499-0524 or 1-800-544-5242 This program is funded in part by Elder Services. Elder Services’ Caregiver Coordinator Bea Cowlin leads monthly caregiver discussion groups. Berkshire Elder Law Center • Estate and Medicaid Planning • Real Estate Transactions • Will and Probate Administrations JAMES J. SISTO (413) 664-7700 (413) 458-9800 Elder Law Attorney www.BerkshireElderLaw.com 40 Main Street North Adams, MA 01247 311D Main Street Williamstown, MA 01267 For information about the series or Elder Services’ Family Caregiver Support Program, please call Bea Cowlin, Caregiver Coordinator at 499-0524 or 1-800-544-5242. CAREGIVER DISCUSSION GROUPS Please note: This education series is not intended for professional caregivers. Call for my FREE Home & Savings Protection Kit. DONʼT LOSE EVERYTHING, PLAN NOW! tor Bea Cowlin, LSW, will address the best time to ask for help, local resources, and how to select appropriate care services, and Attorney Pamela Greene will present Session 5 on “Legal and Financial Issues,” addressing legal and financial matters and advance care planning. More and more family members are becoming caregivers. We know that caregivers have unique needs that if not addressed can lead to caregiver burnout. This series offers important information on Alzheimer’s disease, and related dementias, and allows for discussion on what caregivers need and how they can better cope with the increased stress that comes with caregiving. Caregivers are encouraged to attend all of the sessions, but may attend only those that interest them. To register for the Alzheimer’s Care Partners Education Series, please call Elder Services at 499-0524 or 1-800-544-5242. • 2nd Tuesday, 10 - 11:30 a.m., at Elder Services • 3rd Wednesday, 1- 2:30 p.m., Gt. Barrington COA • 4th Thursday, 1 - 2:30 p.m., North Adams' Spitzer Center New members are always welcome. There is no charge. Come for conversation, support, & helpful information. For information call 499-0524 or 1-800-544-5242. Make Yourself at Imagineyourselfinabeautifulresidence,freefrom thedailyresponsibilitiesofhousekeeping,laundry, cooking,andyardwork.AtCameron House,you’ll be part of a vibrant community full of friends, family,andenrichment.Allowustotendtoyour everyday needs, so that you will be able to have more time enjoying the things in life you love most. Pursue your lifelong interests or discover newones! Our affordable senior housing sites are enriched supportive living communities, where even those who live alone never feel alone. Beautifully renovated apartments with amenities Conveniently located on bus line and within walking distance to downtown Cameron House On-site social service coordinator & resource for tenants Rent based on 30% of income with all utilities included Assisted Living 109HousatonicStreet Lenox,MA01240 Call:413.637.3100 EͲMail:[email protected] Page 4 CallTodayForYour PersonalTour! 17 Pleasant Street, Adams, MA 01220 413-743-3547 e-mail: [email protected] Professionally managed by: Joel A. Less Managed Properties, Inc. A Member of the Institute for Real Estate Management Barrett House 2 col x 3 for approval.indd 1 Joel A. Less Managed Properties, Inc. 9/2/09 9:52:45 AM April 2014 Your Dollars Scams for obtaining Medicare numbers Scammers target Medicare beneficiaries to obtain their Medicare, Social Security, and bank account numbers, which they can use for a variety of fraudulent purposes. Sometimes the Medicare number is simply stolen by an employee at a nursing home, long-term care facility, hospital, clinic, etc. and then sold to organized crime units or gang leaders, who use the information to bill Medicare. In other cases, perpetrators provide an offer for “free services,” but require the person’s Medicare number to provide those services. In some instances, scam artists target financially needy individuals and offer to pay them for their Medicare number or pay them to receive services they don’t need. Milk/grocery scheme In this scheme, the promoter of the scam may be offering free milk, groceries, or some other product or service. Regardless of the specific product being offered, any scheme following this general process is referred to as a milk/grocery scheme. • Promoter visits adult living facilities, senior communities, or government program offices and identifies specific individuals. • Promoter approaches consumers and tells them that Medicare, Medicaid, or a private insurance company wants to take care of them or is conducting a provider survey. • Promoter gives consumers milk and/or food, cleans their homes, or delivers various equipment and tells consumers that everything is free and provided by the government or a health insurance company. • Promoter asks consumers to complete and sign a form proving they were visited. The form asks for Medicare and/or Medicaid numbers. • Promoter leaves name and number and guarantees to return to bring more free items. Promoter also solicits names of other potential targets. Free medical evaluations/testing The free medical evaluations/testing scheme is similar to the previous scheme, except that in this case, free medical tests or evaluations are offered. • Companies use phone solicitation, ads in newspapers, and coupons mailed or delivered to consumer’s home to advertise free testing or services. • Mobile testing centers frequent shopping malls, retirement communities, fraternal organizations, civic groups, and conventions. • Consumer is asked to complete a form to receive free tests. The form asks for Medicare, Medicaid, Social Security, or insurance numbers. Telemarketing/boiler room scams In telemarketer/boiler room scams, the telephone is used to obtain Medicare numbers. • Telemarketing company identifies specific targets through mailing lists and contacts consumers. • Caller uses a high-pressure sales pitch to obtain Medicare, Medicaid, Social Security numbers or private insurance information. Sales pitch deliberately confuses people into believing the caller represents the government or private insurers. $299, $389, or $399 scams In these types of scams, Medicare numbers are not the only goal. The scammers also obtain the beneficiary’s bank account information and use it to take as much money as possible directly from the beneficiary. • Telemarketers/individuals identify themselves as a prescription drug plan. • Caller offers a prescription drug plan that will provide a year’s supply of prescription drugs for one payment of $299, $389, or $399. • The beneficiary is told payment can only be made by automatic withdrawal. The beneficiary is asked for his/her Medicare and/or Medicaid and bank account numbers so the plan can start the first of the month. • The money is withdrawn with no prescription drugs delivered and/or the bank account is cleaned out. Arthritis kit scam In this scam, beneficiaries are told if they suffer from arthritis, diabetes, poor circulation, back aches, swelling, muscle soreness, or hand or ankle inflammation that help is on the way with a Medicare-approved arthritis back kit. It’s free to those with Medicare Part A and B, and beneficiaries even qualify for a special heating pad and heat lamp. This is not true. There is no such item as a Medicare arthritis kit. To see if a provider is Medicare approved, call: 800-MEDICARE (800-633-4227) 877-486-2048 (TTY users) Information for this article was drawn from material by Senior Medicare Patrol (SMP) Mission, which received from funding from the U.S. Administration on Aging among others sources. Free tax preparation assistance in Berkshire County Free tax preparation assistance for all middle and low-income taxpayers, with special attention to those aged 60 and older, is available until April 15 through the AARP Foundation’s Tax-Aide Program. Volunteers trained in cooperation with the IRS will assist in filling out federal and Massachusetts tax returns and file them electronically. You do not need to be an AARP member or a retiree to use this service. Below are sites offering this service: Adams – COA Visitors Center, 3 Hoosac St. (743-8333) Noon – 3:30 p.m. on Wednesdays Dalton – Dalton Senior Center, 40 Field St. Ext. (684-2000) 9 a.m. – 1:30 p.m. on Tuesdays and Fridays Gt. Barrington – Teague Senior Center, 909 South Main St. (528-1881) 9 a.m. - noon on Wednesdays Lee – COA Senior Center, 21 Crossway St. (243-5545) 9 a.m. - noon on alternate Thursdays Lenox – Community Center, 65 Walker St. (637-5535) 9 a.m. - noon on alternate Thursdays North Adams – Spitzer Senior Center, 116 Ashland St. (662-3125) 9 a.m. - 1 p.m. on Wednesdays Pittsfield – Froio Senior Center, 330 North St. (499-9346) 9 a.m. - 1 p.m. on Tuesdays & Thursdays Williamstown – Harper Center, 118 Church St. (458-8250) 6 - 9 p.m. on Tuesdays & 9 a.m. - noon on Saturdays For additional information please contact the Information and Referral Department of Elder Services at 499-0524 or toll free at 1-800-544-5242. April 2014 Elder Services' Berkshire Senior Page 5 SHINE (Serving Health Insurance Needs of Everyone) Affordable dental care By Bonny DiTomasso In 2013, Elder Services conducted a needs assessment survey of the Berkshire senior population. Affordable dental care ranked in the top three of the most needed services of seniors in Berkshire County. The lack of low-cost dental resources can result in seniors neglecting their basic dental care. Poor dental hygiene can result in other health-related issues. There are a variety of ways in which those over 65 can receive dental care: Original Medicare: Medicare does not pay for routine dental care such as extractions, fillings, root canals or other procedures involving the teeth and supporting structures. Medicare can help pay for services of a dentist only if the medical problem is more extensive than the teeth or the structures supporting them; for example, removal of foreign bodies such as soft tissue tumors, bone removal, surgery on the lip or tongue, fracture of the jaw, etc. For more information, call 1-800-MEDICARE. Medicare Advantage Plans: These plans may cover some extra dental services (e.g. preventive dental checkups) in addition to the basic benefits covered under original Medicare. Check with the individual plan to learn more about what they may cover. Massachusetts Community Health Centers (CHCs): Many CHCs provide a wide range of dental services for Massachusetts residents with and without insurance. CHCs accept most forms of insurance, including MassHealth, and Health Safety Net, as well as private insurances. A sliding-fee schedule is also available for those residents who are low income. In our area, CHC dental clinics are located at: • CHP Health Center, Great Bar- rington, 528-5565 BMC Dental Clinic, Pittsfield, 447-2000 • Hillcrest Dental in Pittsfield, 4456680 or North Adams, 346-4242 VA Medical Centers: The VA provides comprehensive dental care for eligible veterans. Eligibility will be determined by the medical eligibility personnel at each of the local VA Hospitals. For more information, contact VA New England Health Care System, 1-617-323-7700. Medicaid/MassHealth: Limited dental services may be available to MassHealth members. Members may contact MassHealth Dental Customer Service at 1-800-207-5019 for information about what services are covered and a list of dentists accepting MassHealth patients. Clients can also visit http://masshealth-dental.net/ MemberServices/ for a list of providers. For dentures or other restorative dental treatments, MassHealth members should contact the CHC dental clinics listed above. Dental Plans through the MA Health Connector: With the introduction of the Affordable Care Act, the MA Health Connector offers separate dental plans to meet most needs and budgets. There are plans for children only, and plans for families and adults. Visit www.mahealthconnector.org, and click on ‘Dental Coverage’ to choose the best dental plan for you. You will find information about covered benefits and costsharing amounts, such as deductibles, co-pays, out-of-pocket maximums, and annual benefit maximums. To enroll, either complete the online application or call 1-800-MA-Enroll. • Bonny DiTomasso is Elder Services’ Money Management/SHINE Program Coordinator. Pre-retirement seminars By Bonny DiTomasso It is hard to believe that it’s been a year since Elder Services’ SHINE program offered our last pre-retirement seminar. If you are going to be turning 65 during 2014 or in early 2015, or if you’re thinking of retiring, join us at one of our three Pre-Retirement Seminars and learn how to best navigate the Medicare maze. • Wednesday, April 23 at 5 p.m. at the Claire Teague Center, Great Barrington • Friday, April 25 at 2 p.m. at Elder Services, Pittsfield • Monday, April 28 at 5 p.m. at the Harper Center, Williamstown At each seminar, Certified SHINE counselors will present clear, unbiased health insurance information to help you prepare for your retirement and make the right Medicare choices for your personal situation. There is no fee to attend. For more information, or to register, call Elder Services’ SHINE department at 499-0524 or 1-800-957-3557. Turning 65 in 2014 or in Early 2015? If yes, attend Elder Services’ Pre-Retirement Seminar Elder Services presents this pre-retirement seminar to start you on the road to making informed choices about Medicare coverage, prescription drug coverage, and supplemental insurance. Call now to register for one of the seminars: Wednesday, April 23 at 5 p.m. Claire Teague Senior Center 917 Main Street, Great Barrington For more information and to register, please call 499-0524 or 528-1881 Friday, April 25 at 2 p.m. Elder Services, 66 Wendell Avenue, Pittsfield For more information and to register, please call 499-0524 or 1-800-544-5242 x750 Monday, April 28 at 5 p.m. Harper Center/Williamstown Council on Aging 118 Church Street, Williamstown For more information and to register, call 458-8250 Where Can I Meet With a SHINE Counselor? Elder Services’ SHINE program provides free, unbiased health insurance information and counseling to seniors and Medicare beneficiaries of all ages. In addition to calling Elder Services at 499-0524 or 1-800-544-5242 for an appointment at 66 Wendell Avenue in Pittsfield, you can schedule appointments with SHINE counselors at the following Council on Aging locations: City/Town/Phone Adams 743-8333 Becket/Otis/Sandisfield 269-0100 x107 Dalton 684-2000 Great Barrington 528-1881 Hinsdale 655-2310 or 655-2929 Lanesborough 448-2682 Lee 243-5545 Lenox 637-5535 Pittsfield 499-9346 Sheffield 229-7037 Stockbridge 298-4170 x263 Williamstown 458-8250 Address Visitors Center 3 Hoosac Street Otis Town Hall One North Main Road Senior Center 40 Field Street Extension Claire Teague Senior Center 909 South Main Street Hinsdale Town Hall 39 South Street Lanesborough COA 83 North Main Street Lee COA 21 Crossway Community Center 65 Walker Street Ralph J. Froio Senior Center 330 North Street Senior Center 25 Cook Road Senior Center 50 Main Street Harper Center 118 Church Street Bonny DiTomasso is Elder Services’ SHINE Program Coordinator. Page 6 April 2014 Elder Services Elder Services’ volunteers: "We're Better Together" • By Louisa Weeden Elder Services' 3,500 volunteers are an integral part of the agency, and volunteer opportunities abound for those who would like to share their time and talents to help meet the needs of Berkshire seniors. Following is an overview of Elder Services’ volunteer programs and opportunities: • Community Services volunteers transport, shop for and visit homebound • seniors. Ombudsman Program volunteers make a difference for seniors in nursing homes. The Long-Term Care Ombudsman program was established by the federal government in 1973. Elder Services currently has 12 state-certified Ombudsman volunteers who visit the 15 nursing and rest homes in Berkshire County at least once, and in some cases, twice a week. These trained volunteers help residents resolve problems, ensure residents’ rights are being upheld, and monitor the general conditions of the facility. In addition, the Ombudsman page on Elder Services’ website, www.esbci.org, provides information about all the long-term care facilities in Berkshire County. SHINE volunteers help seniors make sound health insurance decisions. Elder Services’ SHINE (Serving the Health Information Needs of Everyone) program provides counseling for Medicare beneficiaries. Volunteers explain the basics of the Medicare health insurance program, coverage gaps, supplemental insurance, and prescription drug coverage options, and help people make informed choices. In addition, SHINE volunteers assist seniors in accessing such public benefits as MassHealth, fuel assistance, low-income prescription drug subsidies and programs that pay for Medicare Part B premiums. • Volunteer drivers transport seniors to medical appointments, wait with them, and then transport them back home. Berkshire seniors who no longer drive are always grateful when a friendly volunteer comes to their door to take them to their medical appointments. Volunteer shoppers either shop for groceries with a list prepared by a senior, or transport the senior to the store and support him or her throughout the shopping process. • Companion volunteers visit those who are homebound to socialize, • “Berkshire Senior TV” volunteers help produce Elder Services' read aloud, or engage in other activities such as crafts, playing cards or monthly television shows on local cable access TV. working on puzzles. • Healthy Aging Workshop volunteers lead workshops for seniors, inElder Nutrition/Meals on Wheels program volunteers provide healthy cluding "My Life, My Health" and "Healthy Eating." meals and a friendly connection and are crucial to the program, which prepares over 900 meals each weekday and serves them to Berkshire seIf you would like to be part of Elder Services' volunteer team and make niors. Many dedicated volunteers pitch in to pack, serve, and deliver these a difference in the lives of Berkshire seniors, call Elder Services at 1-800meals. Meals on Wheels drivers, several of whom are volunteers, deliver 544-5242 or 499-0524. We are always looking for volunteers to bring seniors meals to homebound seniors. Other volunteers help serve noontime meals to medical appointments, help them with grocery shopping, provide comat Elder Services’ 14 Senior Lunch Sites throughout Berkshire County. panionship, deliver Meals on Wheels, help prepare and pack meals in our Seniors who receive Meals on Wheels enjoy hot, nutritious meals, well- Lanesboro kitchen, or serve meals at group lunch sites. Training is available being checks, and friendly smiles and greetings from the drivers who for those who would like to serve as Long-term Care Ombudsmen (see page deliver their meals. At Senior Lunch Sites, volunteers and staff members 11), Money Management volunteers, Healthy Aging workshop leaders, or help seniors feel comfortable and welcome as they enjoy both the meal SHINE counselors. and the social connection with one another. Our volunteers say they receive more than they give, and feel touched and enriched by those they serve. Money Management volunteers help seniors budget expenses and pay bills. The goal of Elder Services’ Money Management program is to Louisa Weeden is Elder Services’ Planning and Development Specialist. assist seniors who are at risk of losing their independence due to difficul- Editor’s Note: Each year, Elder Services honors the dedication and generosties managing their household finances. Since the program’s beginning ity of all its volunteers with a special Volunteer Recognition event. It is our in 1994, Elder Services’ Money Management volunteers have assisted way of acknowledging "We're Better Together." hundreds of Berkshire County residents with sorting mail, paying bills, budgeting, bank reconciliation and much more. • • Elder Services to recognize volunteers By Louisa Weeden On Wednesday April 30, Elder Services will host its annual volunteer recognition event at Berkshire Hills Country Club, to honor and celebrate Elder Services’ inspiring volunteers. The theme for this years’ event "We're Better Together." The afternoon reception, which is by invitation only, will feature hors d’oeuvres, entertainment by a jazz April 2014 Elder Services' Berkshire Senior pianist from the Berkshire Music School, and words of appreciation from Elder Services. Elder Services is grateful for the many hours, dedication and commitment volunteers devote to helping others. They contribute significantly to the well-being of many individuals throughout the year, continuously demonstrating "We're Better Together." Page 7 Thank You Elder Services' Volunteers Program Volunteers Sandra Aasen Ron Aasen Barbara Adams Paula Albro Jill Allen Norman Antonio Lucille Aulise Florence Avery Yvette Bastow* Karen Baumbach Anna Beining Alan Benjamin Elizabeth Benz Elder Services is ably governed by a volunteer Barbara Bizzi Board of Directors. Three of the four 2013-2014 Marina Bobrovsky Board officers: Diane Sheridan, Clerk; Mary K. Sue Boibeaux O’Brien, President; and Edward Perlak, Treasurer. Judy Boucher Not shown, Sully Garofano, Vice President. Beverly Bourassa Conlin Bradley Board of Directors Florence Brett Dawn Dellea* Beverly Brothers Mary O’Brien, Edward Forfa Darlene Bruzzi* President Sully Garofano, Connie Bullard Edward Perlak, Vice President Christine Byrne Treasurer Susan Jacobs* Doris Cabral John Philpott* Susan Kormanik* Diane Sheridan, Debra Kushnet Clerk Kathleen Luczynski Donna Smith Catherine R. May Mary Washburn* Richard Chalupa Barbara Chamberlain Nancy Chicoine Frank Clarke Carol Colabahista James Collingwood Deborah Coody Robert Corser Carol Couture Catherine Crockwell Rosemary Cummings Joan Dafarra Claire Daigle Lorraine Dean Ella Deane Meril Deane Sandy DelGallo Phyllis DeMartino Marilyn Desoe Dennis DeVergilio Elizabeth Di Grigoli Pamela Diederich Caroline Dietlin Melissa Dobbert Holly Dobbins Betsy Durell Kathleen Eddy Gail Ellis Joy Engels Judy Ensign Michael Evans Nell Ezequelle Elaine Green Eric Greenberg Shirleyanne Greene Maria Greig-Williams William Greilich Marie Grull Tanya Haas At Elder Services’ kitchen, Robert St. Peter helps place food into microwaveable containers in preparation for Meals on Wheels delivery. Jane Fallon Anna Farnams Ralph Farrar Advisory Council Anne Feeley Shirley MacDonald Catherine Carchedi Janice Fisher Mary McGinnis Marjorie Feathers Everett Fletcher Ellen Merritt Roseanne Frieri Joanne Flynn John-Arthur Miller, Michele Gilligan* Donald Freedman Chair Erica Girgenti* Susanne Freeman Brian O’Grady Kim Graham Harold French Kelly Pizzi Marie Harpin Lynne French Gloria Prelli Susan Jacobs* Nancy Gagne Mary Shogry-Hayer, Lily Kuzia Dr. John Galt Vice Chair Bertha Lawrence Gordie Galusha Anne Singleton Money Management Volunteers Norma d’Oliveira Ceceila Garner Elizabeth Leibinger and Nancy Ostresh (seated, left to right), and Allan Garner Non-Board Committee Members standing, Bonny DiTomasso, Elder Services’ Money Mary Garner Management Supervisor Dawn Dellea* William Polk* Andrea Gaylord Tanya Haas William Ryan Joe Gerard Norma d’Oliveira Christopher King Virginia Stanton Smith Betty Cernik Jane Gilligan Linda Cernik* Judith Douville Herb Lawrence Gini Titterton* Jennifer Glass Becky Drozd Arthur Milano Jean Goodermote Catherine Haddad Patricia Haraden Cheri Hart Nadine Hawver Alice Hoff Rosemary Houghtlin Alexandra Huber Christine Hurley Judith Hyde Margaret Jenks Anne Jones Thomas Joseph Howard Kaufman Charis Keeler Barbara Kellogg Millie Ketcham Pat King William Kormanik Claire Kristensen* Lynn Lampiasi Monica Lapin Margaret Lavalette *Volunteers in multiple capacities. MISSION STATEMENT The mission of Elder Services of Berkshire County, Inc. is to provide Berkshire elders, caregivers, and individuals with disabilities the opportunity to live with dignity, independence, and self-determination, and to achieve the highest possible quality of life. STATEMENT OF INCLUSIVITY Elder Services practices non-discrimination in employment practices and service delivery. Embracing diversity, our in-home and community-based services are available to all without regard to race, ethnicity, language, religion, gender, sexual orientation, or lifestyle. Page 8 (Left to right) Christine Hurley, Joseph Silvestri, Kathy McKnight, and Michael Evans are among the 12 Berkshire County Ombudsmen who visit area nursing homes weekly to listen to residents and their loved ones’ concerns and advocate on their behalf to help resolve problems April 2014 We're Better Together Kathy Staropoli Dennis Staropoli Ron Stewart Joseph Strauch, Jr. Laura Sunn Julia Szakal Stephanie Talanian Julie Taylor Ronald Terry Art Thiel Peggy Thiel Joseph Tirrell* Gini Titterton* Peter Traub Fred Trzcinka Jeff Turner Cathy Turner Shirley Unsworth Joan Ury SHINE Counselors provide Medicare recipients with unbiased, free information about various Medicare Amy Vadakin plans and options, helping seniors make informed choices. Winnie Veretto* Birgit Vetromile Marilyn Vince Photos by Maria Connors & Louisa Weeden Samuel Vince Jean Wade Loretta Skoletsky Nancy Sommer Katherine Parron Carol Pullo Trudy Weaver-Miller Edward Skoletsky Margaret Soule* Ida Patella Marcel Rajotte* Charles Webster Marion Smith David Spidal Leonard Patnode Margaret Rancatti Lorraine Wechter Roberta Smith Karen Spidal Elizabeth Randall Julia Whitcomb Raymond Ranzoni Nichole Rapkowicz Diana Reeves Linda Richards Ruth Richardson Catherine Rickard Orella Robare Warren Robertson Alice Rodriguez Judy Rosley Jeanne Rothman Gail Rothwell Jane Rozak Richard Rozak Rita Rusden Anne Ryder Patricia Salvi Laurie Schwartz Martin Schwartz Volunteer Healthy Aging Leader Bill Polk teaches Elder Services’ ‘My Life, My Volunteers Ron and Sandy Aasen cheerfully deliver Lois Schwartz Health’ program to elders with chronic health conditions. Meals on Wheels to homebound seniors. Helen Scipione Barbara Scott Rich Wolfe Susan Smith Catherine Spinney* Gail Pennell Dennis Sears Lou Yarter Harold Novick James J. Smith Robert St. Peter Pattie Pero Elizabeth Senay Ethan Nowak Crosby Perry Martha Seymour Nancy O’ Brien Elizabeth Petersen Renate Shafer Karen D. Oak* Wesley Petersen Gilian Shallcross Terry O’Brien Patricia Pezze Betty Shepard George Oleen Phyllis Phillips* Ken Shepard W. Kay Orchard Gerda Pichler Priscilla Shepherd Edward Oshinsky Kim Pikul Elaine Shindler Nancy Ostresh* William Polk* Robert Shindler Marianna Pacheco Jack William Poore Martin Silver Tony Pagliarulo Susan Puddester Joseph Silvestri Barbara Park Donna Lavoie Gertrude Lennox Joel Less Edith Leveille Theresa Madden Georgette Mancuso* Rene’ Manghue Polly Mann Marge Mannion Candace Marks* Kathy Mc Knight Alan Mc Nabb Mary McDarby Lucille McLear Julie Medeiros Joseph Mele Arthur Miller John Arthur Miller Karmen Mitchell Victoria Moncecchi Theresa Moreau Susan Morris John Morse Joan Moylan Sonny Nelson Lorraine Newton Winslow Newton Virginia Niewinski Group Volunteers Balance Rock Berkshire County ARC Advantage Employee Network Berkshire County ARC Center for Development Berkshire County ARC Crossroads Berkshire County ARC Social Development Center Berkshire Life, a Guardian Company Northern Lights RSVP (Retired Senior Volunteer Program) SABIC April 2014 Rich Wolfe volunteers his time transporting seniors to and from medical appointments. He is a busy man. Elder Services' Berkshire Senior Page 9 Elder Services We Remember January Memorial Donations Corrine Armstrong Ms. Cynthia Armstrong Jane Brown Katharine Wunder Mr. David Giusti Shirley Testone Mr. & Mrs. Frederick Austin Ms. Margaret Dinunno Ms. Shirley Pecon-McAnanny Anthony Calabrese Mr. & Mrs. Jospeh Kapinos Mr. & Mrs. Williams H. Kudlate Mr. David Morrison Mr. & Mrs. William Shields Ed Connelly Ms. Susan St. John Anthony Melideo Mr. & Mrs. David Bell Mrs. Jeanne M. Bresnehan Mr. & Mrs. Mark Jamross Mr. & Mrs. Edward Kearney Mr. James Smith Mr. & Mrs. Michael Majchrowski William Salice Mr. & Mrs. Elvin Bartini Ms. Lucy Boldyga Mr. & Mrs. Adam Bona Mr. & Mrs. Richard Jones Mr. R. J. Longerato Ms. Kelly Palmer Mr. & Mrs. Leroy Palmer, Jr. Mr. & Mrs. Christopher Pigott Ms. Joan Potter Mr. & Mrs. Richard Sible Mr. & Mrs. Peter Viale Mr. & Mrs. John Winters Isabelle M. Sibolski Mr. & Mrs. Charles Mole Ms. Rose Vadala General Donations Anonymous Berkshire Co-op Market Mr. James Nicoll Cooper Mr. & Mrs. Kenneth Haskins Mr. Nicholas E. Kirchner, Jr. Mrs. Adam Skowronski Mr. & Mrs. Robert Talanian Ms. Mary J. Washburn Meals on Wheels Carlson Propane Crescent Creamery, Inc. Mr. Robert C. Davenport Ms. Marianne Kolodziej Ms. Amelia Wahl Elder Independence Appeal Mr. Donald L. Alderman,Jr. Mr. James P. Amaral Mr. Michael V. Ancora Mr. David Ariazi Mr. Paul Baumann Mr. & Mrs. Richard Beauchamp Mr. & Mrs. Stephen Beer Ms. Nancy Begbie Ms. Jo Bellomo Mr. & Mrs. Don Benedetti Ms. Rita Bergeron Berkshire Orthopaedic Assoc., Inc. Ms. Kathleen Betters Mr. Edward Biros Mr. Robert V. Blair Mr. Tony Blair Mr. Dick Bordeau Mr. & Mrs. Edward Bourdon Mr. & Mrs. Ronald H. Bourgoin Mr. & Mrs. Roger Bowlby Mr. Joseph R. M. Breault Mr. & Mrs. Arthur Brulee Editor’s Note: Unless requested otherwise, each month Berkshire Senior publishes the names of donors to Elder Services and those honored by the donations. These funds help Elder Services provide Berkshire seniors with programs and services to help them remain independent. Contributions are tax-deductible to the extent of the law. Page 10 Mr. & Mrs. Donald Burdick Ms. Lynda Cain Ms. Corinne Callahan Ms. Mary Camyre Mr. & Mrs. Michael Capozzi Mr. James Carbin Ms. Maryanne Carter Mr. David J. Casey Ms. Donna L. Chenail Mr. Anthony Clement Ms. Antoinette J. Consolini Ms. Helen R. Cooper Mr. & Mrs. Frank Cote Ms. Lindsay Crampton Mr. & Mrs. John Crane Mrs. Eleanor F. Cross Ms. Dana D. Cummings Cupboards & Roses Mrs. Jean Curtiss Mrs. Sandra Daunais Mr. & Mrs. John Delisle Mr. Alfred A. Derosia, Sr. Mr. & Mrs. James M. Dowling Ms. Judi Drozd Mr. & Mrs. Stan Dzierga Mr. & Mrs. Fabio Eccher Mr. & Mrs. Robert J. Eccher Ms. Lucie M. Eksuzian Ms. Lisa Elias Ms. Priscilla Fancher Mr. & Mrs. Raymond Ferrarin, Sr. Mr. Robert A. Feuer Mr. & Mrs. David Field Mr. & Mrs. Raymond W. Fischer Ms. Muriel Fitzgerald Ms. Helen Flood Ms. Elaine Frederick Ms. Edith Goodermote Mr. & Mrs. Richard Gould Mr. Dale Gratton Attorney & Mrs. Joel Greenberg Ms. Shirleyanne Greene Mr. Bob Hall Mr. & Mrs. John R. Hanlon Ms. Mary W. Harrison Mr. Joseph Hayes Ms. Dianne Hein Mr. & Mrs. John W. Helm Ms. Susan M. Hurley Ms. Jean M. Joseph Mrs. Carole Kalisz Ms. Elizabeth Kasevich Mr. & Mrs. Gary Kelley Mr. & Mrs. William Ketcham Mr. & Mrs. John Kittredge Mr. & Mrs. Tom Koelle Ms. Bernice Komuniecki Ms. Paula Kordana Ms. Inge Kouloganes Ms. Roseann Kudlate Ms. Linda Lamke Mr. & Mrs. Neal Langlois Mr. Nicholas R. Larkin Ms. Angelina Lingoski Drs. Paul and Frances Lippman Ms. Mary Mack Mr. Orlando Magnifico Ms. Lisa Malanga Ms. Theresa Marby Ms. Larry Martz Mr. Frank McKeever Ms. Fran Meier Mr. Robert D. Mercurio Mr. & Mrs. Richard Moon Mr. James Mooney Ms. Donna M. Morgan Mr. William D. Morrissey Mr. John Morse Ms. Diana L. Murphy Ms. Helen L. Nolan Mr. James K. Norton Ms. Karen D. Oak Mr. Raymond Oakes Mr. & Mrs. Cornelius Obanhein Ms. Laura O'Shaughnessy Mr. Michael Ouellette Mr. Keith Palmer Mr. Anthony Parise Mr. & Mrs. William Patriquin Ms. Mary Pellegrinelli Mr. & Mrs. John Petell Ms. Florence Pfeiffer Ms. Jane Phend Mr. & Mrs. Lawrence A. Phillips Ms. Gloria Prelli Ms. Nancy Prezenik Ms. Michele Provencher Mr. & Mrs. Robert K. Quattrochi Mr. Robert Race Ms. Jane Reusche Ms. Roberta Rheaume Ms. Janet Rickus Ms. Mary Rogers Mr. & Mrs. Joseph J. Rogge Ms. Helaine Rose Rose Family Mr. & Mrs. Peter Rowntree Ms. Abbey Rubinstein Mr. & Mrs. Joseph M. Salvadore Rabbi & Mrs. Harold I. Salzmann D.D. Ms. Giovannina Scoco Mr. Tony Segal Ms. Jacqueline Seuss Ms. Carole Siegel Mr. Fred Skrocki Ms. Evelyn Small Mr. Bernard Smith Mr. Lawrence E. Snow Mr. & Mrs. Stephen St. Peter Mr. & Mrs. Arthur Stein Ms. Sheila Stevens Suburban Internal Medicine Mr. & Mrs. Charles L. Sweeney Mr. & Mrs. George Szecsei Ms. Margery Teggi Mr. & Mrs. Wayne Tenney Ms. Patricia Thomas Town of Savoy Ms. Jill Treanor Mr. & Mrs. William Turner Dr. & Mrs. Terry P. Weaver Ms. Barbara Weeks Mr. & Mrs. William Weigle Mr. David P. Weissbrod West Oil Company, Inc. Whitman's Crystal Clean Mr. & Mrs. William Wiegand Mr. & Mrs. Hermon Williams Mr. & Mrs. Howard Wineberg Dr. & Mrs. Raymond J. Wise Mr. & Mrs. M. Peter Wright Mr. Haiyan Zacharek Ms. Christine Zaveruka Mr. & Mrs. Edward J. Zoladz April 2014 Elder Services VOLUNTEER ADVOCATES NEEDED Elder Services’ Ombudsman Program is looking for volunteers who can make a difference in the lives of nursing home residents by improving their quality of life and care. PUT YOUR CARING INTO ACTION: • • Listen to concerns Empower residents to resolve their complaints • • Investigate and resolve complaints Promote and ensure residents’ rights The Executive Office of Elder Affairs is sponsoring a 3-day training April 16, 17 & 18 from 9:30 a.m. to 3:30 p.m. at Elder Services in Pittsfield. Volunteers who complete this training will be certified by the state as Long Term Care Ombudsman and will be assigned a nursing home to visit weekly. For more information on Elder Services’ Ombudsman Program and the April training please call 499-0524 or 1-800-544-5242 Extension 726 or 165. 1 President of Integrated Care and The coordinated care between Home Health, explains the process: hospital-based case managers, home a registered nurse at BMC receives care-transition specialists, post-acute daily reports on all Medicare patients providers, the patient’s primary care being discharged and then identifies physician and, in many cases, the those most likely to be readmitpatient’s family, ensures that appoint- ted. The nurse, often accompanied ments are kept, medicines are ordered by coaches from Elder Services, will and taken, and the pitfalls that result interview the patient in the hospital, assessing how much follow up care in readmissions are avoided. “It’s a very collaborative pro- is needed, and the patient’s support cess,” says Patricia Eddy, R.N., Elder structure. Eddy adds, "When it is deterServices' Director of Clinical Services, “We have a very close relation- mined that a patient can benefit ship with Berkshire Health Systems; from the CCTP program, We try to we have non-medical people working visit them within the first two days with medical personnel, all united to of being discharged to bridge the gap between hospital and home.” benefit patients.” The Community-based Care The Berkshire model was created in December 2012 and first focused Transition Program is a win/win/ on patients discharged from Berk- win. If avoidable readmissions are shire Medical Center’s (BMC) Heart reduced, patients avoid being readFailure Clinic. But the Berkshire mitted to the hospital, Medicare saves CCTP program eventually branched money, and hospitals’ CMS penalties out to include any Medicare patient for readmissions are reduced. being discharged from BMC, who is Information for this article includes at risk of being readmitted. material from www.patientcarelink. Karen Benzie, R.N., BMC’s Vice org. WIN WIN "Money Follows the Person" program comes to the Berkshires Massachusetts was awarded a five year grant in 2011 from the Federal Centers of Medicare and Medicaid Services to start the Money Follows the Person (MFP) Rebalancing Demonstration Program. As part of MFP, eligible elders and persons with disabilities can be assisted to: • Return to community settings • Increase their use of home and community-based services • Eliminate certain barriers that prevent transitions from nursing home and long term care facilities Already, there have been over 400 individuals statewide who have been helped to move from long term care settings to homes and communities. The Massachusetts Executive Office of Health and Human Services Office of MassHealth is working with community organizations like Elder Services to make the MFP services increasingly accessible to qualified persons in our region. Those eligible for the MFP grant services include persons who are capable of living in the community, who have MassHealth or are MassHealtheligible and have been residing in a nursing home for at least 90 days. Assistance can include finding accessible and affordable housing, moving expenses, security deposits, home furnishings, home modification, peer support, case management, and orientation and mobility services. Some individuals return to their own homes or apartments; others move into homes owned or leased by a family member; and some move into an MFP-qualified residence such as a group home or an assisted living apartment. A transition coordinator and case manager helps plan and organize the necessary services. If you would like to learn more about the eligibility requirements and specific services available through the Money Follows the Person Program, please call Elder Services’ Information and Referral Department at 499-0524 or 1-800-544-5242, or visit the State’s Money Follows the Person website at: www.mass.gov/ hhs/communityfirst. Bartlett-Wellington Inc. Funeral Services Call 684-0215 or 445-4064 525 Main Street, Dalton You Can Donate to Elder Services Online! JUST GO TO WWW.ESBCI.ORG AND CLICK ON “DONATE NOW!” AT THE BOTTOM OF THE PAGE, YOU’LL BE GIVEN A NUMBER OF OPTIONS BERKSHIRE SENIORS, AND CAN USE YOUR PAYPAL ACCOUNT OR YOUR CREDIT OR DEBIT CARD TO DONATE TO THE ELDER INDEPENDENCE APPEAL, MEALS ON WHEELS, THE ELDER CARE FUND, OR TO MAKE A MEMORIAL DONATION. FOR SUPPORTING THANK April 2014 YOU FOR YOUR HELP ! Elder Services' Berkshire Senior Page 11 For Your Health Healthy Aging Volunteers Needed! Elder Services is seeking volunteers to train as leaders for the My Life, My Health and Healthy Eating for Successful Living in Older Adults workshops. My Life, My Health is a self-management workshop for seniors who are dealing with chronic medical conditions. Healthy Eating focuses on better nutrition, exercise, and lifestyle changes for heart and bone health. My Life, My Health and Healthy Eating are evidencebased educational programs, free of charge to all participants, and presented in six-week, 2½ hour per week formats. Leaders work in pairs to offer workshop participants practical tips and ways to manage health issues and lead more active, productive lives. The workshops are presented in an informal, relaxed setting at various locations around Berkshire County. The leader training does not require professional teaching, medical or nutritional experience; the majority of volunteers are lay leaders who enjoy working with the older population and are comfortable with public speaking and presentation. To learn more about the next leader training classes, contact Elder Services Healthy Aging Program Coordinator Maria Connors at 499-0524 or 1-800-544-5242 ext. 140, or email [email protected]. 30 years of hospice. Thousands of lives touched. HospiceCare in The Berkshires From set-up of in-home care to emotional support and pain management, we’ve been providing care to Berkshire County for more than 30 years. We are the Berkshire’s most personalized hospice, with neighbors caring for neighbors. The difference is in our care. 877 South Street Suite 1W Pittsfield, MA 01201 413-443-2994 www.hcib.org We’re Perfecting the Art of Superior Care. Diabetes is the leading cause of kidney failure. In fact, 44 percent of people starting dialysis have kidney failure caused by diabetes. It’s All About You... Your Happiness . . . Your Well-Being. Assisted Living . Memory Care . Respite Great dining, luxury amenities, uncompromising service and personalized support are just a few of the ways we focus on you at EPOCH Assisted Living at Melbourne. Whether it’s our independence-focused assisted living or BRIDGES® Memory Care, we tailor our focus to meet the individual needs of our residents – and their families. Stop by for a personal visit and learn more about how at EPOCH Assisted Living at Melbourne . . . It’s All About You. 413-499-1992 www.EPOCHMelbourne.com 140 Melbourne Road . Pittsfield, MA Page 12 April 2014 For Your Health Fire safety tips when using oxygen By Maura Rose The “Berkshire Eagle” recently reported on a fatal fire that caused the death of a man age 77 and burned his home to the ground. The next day it was reported the fire was caused by the man lighting a cigarette while having oxygen in use. Use of oxygen in the home creates an atmosphere where a spark can easily ignite into a fire and fuel the spread of the fire. As a nurse who does home care in our area, I too often see many situations where people who are using home oxygen are unfortunately putting themselves at risk for fires. By understanding and following some very basic safety precautions you can greatly reduce the risk of fire from home oxygen use. • Do not smoke or allow others to smoke in the house. Smoking is the leading cause of fire from home oxygen use. • Post “Oxygen In Use” signs on all outside doors. • Post “No Smoking “signs in all rooms where your oxygen is kept. • Check that all electrical equipment in the area near the oxygen is properly grounded. Do not use extension cords with medical equipment. • Stay at least 6 feet away from any open flame or heat source (candles, gas stove, fireplace, wood stove, even an electric blanket) when you are using your oxygen system. • Do not use aerosol cans or sprays, including air fresheners or hair spray while using oxygen. These products are very flammable. • Do not use cleaning products or other products containing grease, oils, petroleum jelly, alcohol, or flammable liquids on or near your oxygen system. • An oxygen cylinder must be secured at all times; put it in a cart or lay it down flat. • Do not store your oxygen system or any extra oxygen cylinders near any heat sources or open flames, but keep them in a well ventilated room. • And last, but so important: Be sure to have functioning smoke detectors and a fire extinguisher in your home at all times. Please review and post these safety precautions if you are using home oxygen and share these precautions if you have a friend or family member who is using oxygen. Maura Rose, RN, FNP iRNPA is an Elder Care Consultant and Certified Dementia Care Practitioner. You can contact her at www.rosecareadvocacy. com or 413-207-1601. Cigarettes deliver more nicotine A study by the Massachusetts Department of Public Health and UMass Medical School finds that the amount of nicotine delivered via smoke, known as nicotine yield, has increased sharply from 1998 to 2012 even as the total amount of nicotine in cigarettes has leveled off. “This study indicates that cigarette manufacturers have recently altered the design of cigarettes. This can significantly increase the amount of nicotine a person receives while smoking,” said Thomas Land, PhD, director of the Office of Health Information Policy and Informatics for the Massachusetts Department of Public Health and principal investigator for the study. “Cigarettes have a more efficient nicotine delivery system than ever before,” Land said. “Because smok- ers have no way of knowing that the level of nicotine they are receiving has increased, they can become more addicted more easily without knowing why.” Personal Emergency Response Service Get help at the touch of a button – 24 hours a day, 7days a week! World Headquarters – Novi, MI Care Center – Pittsfield, MA Available Nationwide Call 413-442-6363 Looking for Quality Affordable Senior Living? You’ve just found the right place! Columbia Arms Rose Manor Wahconah Heights Francis Plaza Supportive Housing Program at Providence Court PittsÀeld Housing Authority 65 Columbus Avenue • Pitts¿eld, MA 413-443-5936 Pay only 30% of Your Income for Rent All Utilities Included 24 Hour Maintenance Service APPLICANTS MUST MEET STATE AND FEDERAL GUIDELINES Gatherings and Celebrations for two to eighty Creating Memories For Generations Celebrate Holidays & Your Special Events At The Red Lion We Support Local Farmers & Producers distinctive lodging · artful cuisine timeless elegance 30 Main Street, Stockbridge, MA (413) 298-1604 | RedLionInn.com April 2014 Elder Services' Berkshire Senior Page 13 For Your Information Dealing with a devastating diagnosis By Cynthia Casoff Henry After the initial shock of being told you have a life-threatening, even fatal condition, it is very important to get a second opinion so you have a choice of doctors and possibly options for your care. Always bring a friend or relative to every doctor’s visit, preferably a person with a medical background. Those first few visits can be a blur. It is difficult to listen and hear, when you have a great deal of fear and anxiety. Before you go to your doctor visits, write down your questions. Below are examples of questions. • How am I doing? • How will the treatment affect me? • What can I expect after treatment? Will I be very tired or sick and how long will it take for the chemo and or radiation side effects to wear off? • Do you think that the treatments will help me live longer and give me a better quality of life? • What else can I do to make a difference besides chemotherapy or radiation, such as diet, supplements etc.? • Can you keep me informed about my progress — how my disease is progressing or regressing? • Will you tell me when treatment won’t make sense for me and can you help me get to the best place for me for my end of life? • How long do you think I have? (This is a difficult question, but it can help you make plans.) Getting the truth is the beginning of the journey towards a peaceful death. Once you know the truth, it is okay to take the time and grieve. Give yourself permission to mourn the life you thought you would have, to miss the time you won’t have, to miss people and places. Therapy and/or mood stabilizers may help you cope during this very difficult time. Your support system of family, friends, clergy, therapist, and doctor are extremely important. Keep them close by for the love and comfort you need. When loved ones are willing and wanting to help you, accept and cherish this support. Their love will help you get through this extremely difficult time Cynthia Casoff Henry wrote “Dying..A Guide to a More Peaceful Death.” LIVING PAGE 1 Berkshire County ALRs to request a complimentary tour (usually given month. Ask your local Veterans by a marketing representative) to help Services Officer for more inforyou with your housing decisions: mation about eligibility criteria • Cameron House, Lenox, 637and keep in mind the application 3100 www.halkeen.com process can be complex and • Epoch Assisted Living at Mellengthy. bourne Place, Pittsfield, 499• Group Adult Foster Care 1992, www.EPOCHMelbourne. (GAFC): a program funded by com Medicaid/MassHealth that pays • Kindred Assisted Living–Laufor the service component of rel Lake, Lee, 243-4747, www. Assisted Living (about $1,000 a villageatlaurellake.com month). To be eligible, adults must • PineHill Assisted Living at qualify financially for Medicaid Kimball Farms, Lenox, 637and also demonstrate the need for 7000, www.kimballfarms.org daily assistance with Activities of • Rosewood Homestyle Assisted Daily Living (i.e. dressing, bathLiving, Pittsfield, 448-8449 ing, eating, hygiene, ambulation). • Side by Side, Pittsfield, 443-4274 Not every ALR accepts GAFC, • Sugar Hill Assisted Living, so ask whether this is an accepted Dalton, 684-0100, www.sugoption. arhillmansion.com • Supplemental Security Income More information is available Living Arrangement G (SSI-G): from the Elder Affairs website, www. many people who are eligible for mass.gov/elders/housing/assistedMedicaid can also receive this living and from Elder Service’s joint state/federal subsidy adminInformation and Referral Departistered by the Social Security Adment (499-0524 or 1-800-544-5242), ministration of up to about $1,000 including a Consumer Checklist of per month to cover the rent. important services, amenities, acMaking the decision to move commodations, and care provided by from your home can be one of the assisted living communities. hardest decisions of your life, but it can also keep you healthy, happy, Laura Feakes and Deborah Connolly and safe. Contact any of the following are Elder Services’ Information and Referral Specialists. April 2014 Learn about health care proxies on National Healthcare Decisions Day, April 16 at NARH Visit North Adams Regional Hospital (NARH) on Wednesday, April 16 between 10 a.m. and 2 p.m. to learn about health care proxies. A health care proxy allows an individual to empower someone else to act as his/her agent in making healthcare decisions if the individual is unable to speak for him/herself. Information tables will be located in the main lobby of the hospital, the Emergency Department waiting room, and the lobby of the Ambulatory Care Center on the hospital campus. Simple one-page forms will be available so that individuals can fill out and sign a health care proxy on the spot, or take a form home to discuss, fill out, and sign. The Patient and Family Advisory Council (PFAC) of North Adams Regional Hospital (NARH) is offering the event as part of National Healthcare Decisions Day, organized by a coalition of national, state and community organizations committed to ensuring that all adults with decision-making capacity in the United States have the information and opportunity to communicate and document their healthcare decisions. For further information about National Healthcare Decisions Day, or about the NARH Patient and Family Advisory Council, please contact Paula Markland in NARH Patient Relations at 664-5240. The Strongest Bank in the Berkshires Who's the best capitalized lender in the county? It's not a Big Bank, it's The Pittsfield Co-op. And, when it comes to helping our neighbors build a better community – we've been doing the heavy lifting for 125 years. Member FDIC Elder Services' Berkshire Senior Member SIF Equal Housing Lender www.pittsfieldcoop.com Page 14 Berkshire Senior An affordable supportive and enriched living environment that offers: • One & two bedroom apartments • Three bedroom townhouses designed for families • Beautiful, tranquil setting with river views • Spacious community room, guest speakers & on-going social activities • On-site social service coordinator & resource for all tenants • Rent based on 30% of your income including: on-site maintenance; heat & hot water; secure building; laundry facilities, intercom system, elevator, appliances, and allowances for electricity SENIOR HOUSING COMMUNITY Apply in person at 600 Main Street, Dalton, MA or call 413-684-0043 for an appointment Joel A. Less Managed Properties, Inc. for Greylock members age 55 and over Join QTC and take advantage of all the benefits and services the Club has to offer. Outings, Events, Meetings, Groups, Volunteer Opportunities, and More! For information about membership, visit any Greylock branch throughout Berkshire County. www.Greylock.org Professionally managed by: Joel A. Less Managed Properties, Inc. A Member of the Institute for Real Estate Management final river run 2 col x 4.indd 1 The Quality Time Club Federally Insured by NCUA 9/1/09 8:27:44 PM For more information, call 1-888-830-3352 or visit www.gentiva.com Wherever a man turns he can find someone who needs him. ~Albert Schweitzer April 2014 Elder Services' Berkshire Senior Page 15 Elder Services' Nutrition Program Elder Services' Senior Lunch Sites Elder Services offers hot, nutritious noontime meals at senior lunch sites located throughout Berkshire County. Anyone 60 or over can reserve a meal at any of the sites by calling the site they would like to attend by 11:30 a.m. the previous day. There is a suggested donation of $2.00 per meal. City/Town/Phone Adams 743-8333 Becket 623-8934 Cheshire 743-9719 Dalton 684-2000/684-0016 Great Barrington 528-4118 Lanesboro 442-2682 Lee 243-5545 Meal Times Address Adams Visitors Center 3 Hoosac Street Town Hall Route 8 Senior Center 119 School Street Senior Center 40 Field Ext. Claire Teague Senior Ctr. 909 South Main Street Town Hall 83 North Main Street Senior Center 21 Crossway Village 11:30 a.m. Days Meals Served M T W Th F ¥ ¥ ¥ 11:00 a.m. 11:30 a.m. ¥ Noon ¥ 11:30 a.m. ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ 11:30 a.m. 11:45 a.m. ¥ ¥ ¥ ¥ ¥ ¥ ¥ ¥ City/Town/Phone Lenox 637-5535 North Adams 662-3125 Pittsfield 499-9346 Pittsfield-Kosher 442-2200 Stockbridge 298-4170 X263 Stockbridge 298-3222 Williamstown ** 458-8350 Address Community Ctr. 65 Walker Street Spitzer Center 116 Ashland Street Ralph J. Froio Senior Ctr. 330 North Street Cong. Knesset Israel 16 Colt Road Senior Center 50 Main Street Heaton Court 5 Pine Street Harper Center 118 Church Street Meal Times Days Meals Served M T W Th F Noon ¥ ¥ 11:45 a.m. ¥ ¥ ¥ ¥ ¥ 11:30 a.m. ¥ ¥ ¥ ¥ ¥ Noon ¥ ¥ ¥ Noon ¥ 11:30 a.m. 11:30 a.m. ¥ ¥ ¥ ¥ ¥ ¥ **Meals are also served on Sunday If you receive Meals on Wheels and are not going to be home. April PLEASE use your phone! Call 1-800-981-5201. Drivers cannot leave meals if you are not at home. If you don’t come to the door, your driver will contact the nutrition office to do a well-being check on you, which may include contact with your local police department. Menu subject to change without notice. * Modifications for sugar-restricted diets ** High sodium foods Suggested donation $2. All contributions help defray the cost of Elder Services' Nutrition/Meals on Wheels programs. MONDAY TUESDAY 1 If you do not contact Elder Services’ Nutrition Department to let them know you will not be home to accept your meal, your driver will be concerned about your well-being, and the staff will need to make several phone calls to be sure you are all right. Please keep us informed, and we will be better able to serve you. WEDNESDAY 2 Chicken w/ Asparagus Rice Pilaf Mixed Vegetables Multigrain Bread Pineapple THURSDAY 3 Italian Meatballs Penne w/ Sauce Broccoli Florets Italian Bread *Chocolate Pudding w/ Topping FRIDAY 4 Roast Turkey w/ Gravy Mashed Potatoes Sugar Snap Peas 100% Whole Wheat Bread Banana Baked Fish au Gratin Potatoes Spinach Rye Bread Mixed Fruit (Tossed Green Salad, Cong.) 7 8 9 10 11 **Hot Dog Salisbury Steak Baked Chicken Breast Clam Chowder Macaroni & Cheese Baked Beans Buttered Noodles Red Baked Potatoes Tuna Salad Stewed Tomatoes Coleslaw Sliced Carrots Brussel Sprouts w/ Cheese Sauce Mixed Root Vegetables Green Beans Hot Dog Roll Oatmeal Bread 100% Whole Wheat Bread Hamburger Roll Multigrain Bread Apple Crisp Pineapple Peaches Orange Pears 14 15 16 17 Easter Dinner 18 Veal Parmesan Beef Stroganoff w/ Mushrooms "Not Too Hot" Chili **Baked Ham Lasagna w/ Tomato Sauce Ziti w/ Sauce Garlic Mashed Potatoes Brown Rice Sweet Potatoes Mixed Vegetables Italian Vegetable Mixed Greens Buttered Corn Broccoli Florets Spinach Sourdough Bread Oatmeal Bread Rye Bread Dinner Roll Italian Bread Applesauce Peaches Pineapple *Lisa's Pineapple Cake Mixed Fruit 21 22 23 24 25 Cheeseburger Chicken Cacciatore w/ Mushrooms Minestrone Soup Calico Beans w/ Sausage Steak Fries Garlic Mashed Potatoes Meatloaf w/ Gravy Wild Rice Blend Patriot's Day Mixed Vegetables French Cut Green Beans Mashed Potatoes Winter Blend Vegetables Hamburg Roll 100% Whole Wheat Bread Multigrain Bread Oatmeal Bread Peaches Mixed Fruit *Vanilla Pudding w/ Topping Orange (Tossed Green Salad, Cong.) 28 29 30 The March 2014 "Tufts Health and Nutrition" letter reported Cream of Cabbage Soup Chicken w/ Biscuit Roast Pork w/ Gravy on a study that followed more than 100,000 people for up to Barbecue Beef Broccoli Florets Oven Roasted Potatoes 24 years, and found that people who eat three tablespoons, Sweet Potatoes Wax Beans Sliced Beets or one ounce of nuts daily are less likely to die from heart Oatmeal Bread Rye Bread 100% Whole Wheat Bread disease, cancer, and lung disease. Pears Peaches Applesauce