Polish Business Award - Netherlands
Transcription
Polish Business Award - Netherlands
No. 37 Winter 2011 The Netherlands-Polish Chamber of Commerce De Heus Group Wins Dutch - Polish Business Award Bulletin Winter 2011 Netherlands-Polish Chamber of Commerce 4 Word of the chairman 5 Chamber calendar 6 Report De Heus wins Dutch - Polish Business Award 10 Chamber activities What has the Chamber recently been up to? 12 Report Rijsttafel 2011; Unique in every way 16 Report Career tracker 19 Column Paweł Mlicki 20 New members 21 Serial History of Dutch Companies in Poland (Farm Frites 2) 24 Column 12 Rijsttafel 2011: Amazing performance of Dutch X-factor finalist Adlicious Remco van der Kroft 25 Columns Remy Vermunt and Michał Szymański 27 News from our members 28 Interview De Heus: Winning the Dutch - Polish Business Award is an important milestone for us. Polands key economic trends 18 6 Willem Klein Klouwenberg 21 McDonalds assigned Farm Frites Poland Dwa its flagship farm for potato production in Europe. issue 37 Bulletin 3 Netherlands - Polish Chamber Chamber of Commerce calendar Dear members and friends of the Chamber, Winter started in Poland at a soft patch, but that does not mean that the Chamber took it easy. We can look back at many successful events over the past three months. The ‚Indonesische Rijsttafel’, traditionally the flagship event of the Chamber, was a big success. With more than 300 people attending, a Dutch band, a Dutch host (thank you Redbad!), a Dutch Cook (thank you Rob!) and a great atmosphere, we managed to create an evening that we won’t easily forget. It was good to see that so many members joined and used the Rijsttafel as an occasion to entertain their clients. We also managed to collect the all-time record of PLN 20.000 for our charity: The Foundation for Corporate Social Responsibility, for providing support to children in the poorer region of Poland. A warm word of thanks to the organising committee, the main sponsor ING Życie and all the co-sponsors. You can read more about the Rijsttafel on page 12. Apart from the rijsttafel, the Chamber organised two events together with the Embassy. First the euro 2012 conference which helped our members to prepare for the football event next year. We brought to you many interesting speakers. Among them was CEO Marcin Herra of pl.2012, which holds overall responsibility for organizing the football tournament in Poland. Herra’s presence alone made it worthwhile for many of our members to attend the conference. Another successful event was the Agri conference hosted by the Dutch Embassy. The conference informed Dutch farmers about the changes that have taken place in the land act and which will significantly affect many foreign farmers. The Chamber will see where it can play its pivotal role in defending the interests of the Dutch entrepreneurs, either in the Agri sector or in any other sector. We are currently looking at how to cooperate with other Chambers to defend these interests most effectively. You can read more about this in the column of Remco van der Kroft. Apart from these events, we had a few well attended business mixers. A word of thanks to Dini Bouwmeester, who will leave the Board of the Chamber, as she is relocating to Vienna. Although Dini’s stint at the Chamber’s Board was short, we have always appreciated her enthusiasm and support. Dini, bon voyage! The Bulletin that you have in front of you offers a good mix of interesting articles and smaller news items about activities of our members in Poland and about our own events. In this issue we have added a member satisfaction survey. Please be so kind to take a few minutes to fill it in. This will help us gather more information about the companies we are representing and will also help us offer you services that are better suited to your company’s needs. With the year-end approaching rapidly, it is good to reflect on 2011 and look forward to 2012. 2011 in Europe has been dominated by the Euro crisis. So far the impact on Poland has been relatively mild and the Polish economy has remained a star in Europe. Although the impact next year will no doubt be bigger, it is the entrepreneurial spirit of many of you that help the Polish economy grow. Poland is well positioned to cope with the economic head wind coming from the West. With the Euro 2012 coming, there will be many winners in Poland. For sure, 2012 will bring lots of opportunities. This leaves me to wish all of you a Merry Christmas and successful 2012 in good health, Wesołych Świąt i Szczęśliwego Nowego Roku! Geert Embrechts, Chairman of the Netherlands - Polish Chamber of Commerce Bulletin is the quarterly magazine of the Netherlands - Polish Chamber of Commerce. It aims to provide a selection of important and relevant information about the chamber and on bilateral business relations and activities between the Netherlands and Poland. Go to our website www.nlchamber.com.pl to find previous issues of our bulletin. Please email any of your comments to [email protected]. 4 issue 37 Bulletin Publisher: Managing Editor: Concept and production: Columnists: Photos: Advertisement management: The Netherlands - Polish Chamber of Commerce Elro van den Burg Oorsprong Media Michał Szymański Paweł Mlicki Remy Vermunt Remco van der Kroft Elro van den Burg/Nadia Verwaal The Netherlands - Polish Chamber of Commerce February 7 First Dutch Business drink in 2012 April 10 Dutch Business drink Location: Hotel Hilton, Grzybowska 63, Warsaw 18.30 – 21.00 Organised by: The Netherlands Polish Chamber of Commerce Location: Hotel Hilton, Grzybowska 63, Warsaw 18.30 – 21.00 Organised by: The Netherlands Polish Chamber of Commerce _________________________________ _________________________________ March 6 Dutch Business drink April Location: Hotel Hilton, Grzybowska 63, Warsaw 18.30 – 21.00 Organised by: The Netherlands Polish Chamber of Commerce Job Market The Chamber offers employers a chance to meet Dutch speaking staff and vice versa. Location: Bank BGŻ Warsaw. More information will be provided on our website _________________________________ _________________________________ March 6 Seminar: Simulation Games, the new challenge. The company Match and More will perform and show their professional business simulations and games for incorporate coaching and training sessions. More information will be announced on our website April Business Mixer: The NL Chamber meets the Scandinavian Chamber A combined businessmixer for members of both bilateral Chambers in Poland. Go to our website for more information. _________________________________ _________________________________ Advertisement De Heus wins Dutch Polish Business Award 2011 Can you tell us more about the ‘Polish model’ that was used to exchange knowledge? in Poland. We never had any expat located for a longer period in Poland. We only flew staff in, but gave full responsibility to the local staff.” “We taught our Polish department to work on the same level and offer the same quality output as our company in the Netherlands. Therefore, we developed a programme that included all the departments where we had knowledge, such as sales, research and development, administration, legal, and production techniques. Several of our Dutch employees trained our staff in Poland, and slowly but surely we saw our Polish operation reaching the same high level as we have in the Netherlands. Now they are fully self-supporting. The staff members from the Netherlands that were involved have since been exporting the same knowledge to our offices in other countries. Looking back on the project, I see the co-operation with Poland as a real formula for success. But let’s be honest, the success depended on a few staff members who were working extremely hard on this project. What also helped is that we offered everybody in our organisation the chance to see what we were doing in Poland, from the director to the truck drivers, and to show the staff in Poland who their Dutch colleagues are.” What can you say about the feed market in Poland. Are most of Polish farmers still home mixers? “This used to be true, but over the years the situation has evolved into a mature market where we mainly sell compound feed, which is a complete type of feed. In the early years we mostly sold concentrate, which the Polish farmers mixed with their own products from the farm. However, over the last eight years we have seen a focus on complete feed.” “The biggest success of our Polish company was the transfer of our knowledge to our own staff in Poland,” Max van der Kwaak, CFO of the De Heus Group. Was anybody from the Netherlands ever stationed in Poland for a longer period? “I think it has been an important element of our success that the Polish management itself were made responsible for the expansion and development Otto Workforce wins Economic Value Contributor Award Otto Workforce has won the Economic Value Contributor Award 2011, which is part of the Dutch - Polish Business Award 2011. Max van der Kwaak, CFO of the De Heus Group says a word of thanks to the audience present at the award ceremony. Feed provider De Heus has won the Dutch Polish Business Award 2011. A few moments after the official award ceremony, Bulletin spoke with Max van der Kwaak, CFO of the De Heus Group. Can you tell us something about De Heus in Poland? Max van der Kwaak: “Our company became active on the Polish market twenty years ago. We started with a local sales team to sell the products that were produced in the Netherlands. In 1998 we changed our approach and decided to produce high quality feed ourselves in Poland. In the years that followed, we started to transfer to Poland the knowledge that we had gained over the years 6 issue 37 Bulletin in the Netherlands. Our production plants in Poland became an overnight success. We bought older feed production plants from an American company and rebuilt them to suit own needs. Currently the most modern factories from the De Heus group are located in Poland. We now have five plant locations with a very large production capacity. But the biggest success of our Polish company was the transfer of our knowledge to our own staff in this country.” How did that transfer take place? “For the transformation we needed co-operation from two sides. First we had to find staff from the Netherlands that were willing to invest a lot of energy in the project. After this succeeded, we established in the Netherlands a centre of excellence from where we train and exchange knowledge to De Heus factories in other countries. We have standardised the blueprint of the co-operation that we had in Poland.” Are you happy with the prize? Frank van Gool, founder and CEO of Otto Workforce: “Yes, of course we are happy with it. It is a compliment to the work that Otto workforce has always been doing. In current times, there is a shortage on the labour market. Of course we first have to get the unemployed to work, but this amount of people is not nearly enough to solve the problem. We all know that there is a difference in culture between Polish and Dutch companies. How did that work out? “There were actually only a few things that didn’t go right. What we noticed is that on the Polish side there was a hunger for knowledge, both among staff and clients. We taught our sales department not only to talk about our product, but to offer added value to clients. And this added value is one of the best things that we can offer our clients. The salesmen immediately saw the impact of it, and when they did, they became very eager to learn more. We want to offer our clients added value next to the products that we are offering. With our knowledge we can support our clients further in developing their farms. By doing so we really help our clients to perform better. Our clients Netherlands that are highly motivated. We have many women on our staff and it is really amazing to see how ambitious they are. Today we spoke about the quality of education. Many of us think that Poland is some underdeveloped country. But it is the other way around. They are much more advanced than we are. We are a little underdeveloped in that we have such a negative attitude towards the Polish workforce.” Back to the Economic Value Contributor Award 2011. Where are you going to put it? “It will get a nice place in our office, but first we are going to share this with the rest of our staff. That has already been started and I think that in Poland our offices have already been informed about the prize.” On the other hand I am very satisfied that we won the prize as recognition. Recognition that migrant workers are important, and that our prosperity will decrease if we keep migrants out of the Netherlands, which is not widely understood in the Netherlands.” During the DPBA ceremony, many policymakers were present. Do you think that this day will help bring about a better understanding of the labour force? “I certainly think that this day will add some positive parts to the discussion. However, the public discussion is negative. Migrant workers feel that when they come to the Netherlands. And that is such a pity for now and the future. But on the other hand, there are a lot of Poles working in the Frank van Gool, CEO of Otto Workforce (middle) receives the Economic Value Contributor Award out of the hands of Cees Werff, chairman of the NPCH. issue 37 Bulletin 7 Advertisement improved their profitability figures and developed their farms. As a result, they can go to the bank and show that they perform better than their competitors, and they know that this is due to the co-operation with De Heus. We can prove that we offer better results, much better than our Polish competitors, and that is why we are so successful on the Polish market.” Poles working in the Netherlands are good for the Dutch economy Are you proud to have won the Dutch - Polish Business Award 2011? Poles that are working are good for the Dutch economy. They add 0.3 percent to the GDP, which represents 1.8 bilion Euro. That is the conclusion of a report published by the Netherlands – Polish Council for Trade Promotion (NPCH). This report was presented during the DPBA ceremony. “We are very proud about that. We had hoped for a prize, but now I am finally holding it in my hands it gives me some sort of euphoric feeling. However, I want to underline that I am picking up the price, but I confirm this as a complement to our operation in Poland, where our general director has created conditions in which it was easy for the staff to gather knowledge. And for that he deserves all of the credit.” Cees Werff, chairman of the NPCH: “In recent years, the Poles have received a negative image in the Netherlands. We have brought together all the recent reports about Poles in the Netherlands and published them in one report with the title ‘The value of Polish labour migrants for the Dutch economy.Within two hours after publication, an ANP article about the report was published on the website nu.nl, which is one of the largest news sites in the Netherlands.” 2011 is a year of many festivities for De Heus isn’t it? “In May we celebrated our 100th anniversary, and we received the predicate ‘Royal’. We celebrated this with all our staff in Amsterdam. It is true that we had several highlights this year. I must also mention the visit of Princess Maxima of the Netherlands at the opening of our new warehouse in the Binh Duong province in Vietnam. But also the Dutch - Polish Business Award is an important milestone for us. From that perspective I think that we can speak of a memorable and a very successful year for De Heus.” If we focus on the award, what can you tell us about the winner? “Royal De Heus is a pure Dutch company, but already active in many countries. First it established itself as a trading company in Poland, but is now also producing and currently has 500 staff. They have their offices all over the world, including in Vietnam, and we see now that Polish staff have been flown to Vietnam to educate the local workers. This is a good example that shows how Poland is used as a central hub. So in all ways they are a much deserved winner.” Next year the event will be held in Poland. What can you say about that? “We want to organise a larger and better event, which is also closer to Poland. We often see that the Dutch head office comes to the event to pick up the award, but it would be nicer when the Polish general manager is present to receive the prize.” Dimar Polska wins incentive award Dimar Polska has won the incentive award 2011, which is part of the Dutch - Polish Business Award 2011. What is your initial comment? Jasja van der Veen, founder and owner of Dimar Polska: “I am happily surprised. As a relatively small company, I didn’t think I had a big chance. Therefore I am very happy that the jury considered giving me this prize. This is very nice day for me. After a while you forget all the day to day problems that you had. However, concerning this incentive award, I can assure you that I will remember 30 November and winning this award. You make a habit of winning prizes, last year you won the Business Wings Award, a prestigious Polish prize. The Business Wings award was a great surprise to me, but I applied myself for this prize. The Dutch business community is a small community, and therefore this prize means more to me. During the ceremony you mentioned your mother, who was quite sceptical when you went to Poland to establish your business When starting my own company in Poland, I often heard from my family, ‘Why don’t you come back to the Netherlands and start working for a big company.’ It is now 20 years later and now I say to them, ‘Look mamma, winning this prize wouldn’t have been possible if I had gone back to the Netherlands.” Did you feel pressure from the comments from the Netherlands in those days? “I have been living in Poland for a long time, stretching back to when I was studying. Sometimes it was hard to do business in Poland, but I always knew that in Poland there were a lot of possibilities. It is also easier to develop a small business in Poland than in the Netherlands, where the market is quite saturated.” But the negative comments reveal something about the perception of Poland in the Netherlands. Jasja van Veen (right) receives the incentive award out of the hands of H.E. Janusz Stańczyk the Ambassador of Poland to the Kingdom of the Netherlands. 8 issue 35 Bulletin “It usually works like this, that before they come to Poland, people are very negative about this country. But after they have been here, they don’t want to go back.” issue 37 Bulletin 9 Advertisement Chamber news and events Business drink on its way to 100 visitors! More and more members of our Chamber are finding their way to the monthly business drink on the first Tuesday of every month. Our business drink is held in the Axis bar of the Hilton Hotel. Our record number of visitors so far was during our December business drink, where we counted more than 80 guests. Not bad for an regular businessdrink, don’t you think? Sinterklaas greats Redbad Klijnstra when leaving the Business Drink. Sint and Piet This must have been partly caused by the visit of Sinterklaas and Zwarte Piet, who brought presents and a good atmosphere to the business drink. During a raffle, two VIP-tickets for the Tour de Pologne (sponsored by Bank BGŻ) were given away, along with several winter survival packages (sponsored by the NL Chamber and Grupa Żywiec) which included the famous Unox Rookworst, hagelslag and other typical Dutch delicacies, the biography of Steve Jobs and the quote 500 and a beer package. Remco Norden receives a present and a warm word from Sinterklaas for his support to the Chamber For some special friends and members of the Chamber, Sinterklaas had a special word and some extra presents. Sinterklaas and Zwarte Piet, we thank you for your visit. We hope that you will be present again next year! Van Ameyde’s Krzysztof Jabłonski receives prizes, lots of prizes, from a hostess of Bank BGŻ. 10 issue 37 Bulletin NL Chamber offers a platform for Dutch farmers in Poland Geert Embrechts addresses Dutch farmers On 2 December, the during a conference organized at the Netherlands Embassy Netherlands Embassy in Warsaw. in Warsaw, together with our Chamber, organised a seminar about the new law on land leasing in Poland. About 40 international farmers in Poland were present, and listened to various speakers, including our chairman Geert Embrechts, as well as Tomasz Ciodyk and Anna ZającPlezia director and co-director of the ANR, the Agricultural Property Agency. They explained the implications of the new law. As a result of the new law, farmers with more than 430 ha of land will have to give 30 per cent of it back to the Agency. The purpose of the law is to allow young farmers to start up a business. Farmers with large amounts of land will lose part of their investment. During the seminar, the ANR explained that, even when there is no interest in the land from third parties, the agency still will claim the 30% of the land. Since Dutch farmers in Poland are not organised in any formal or informal way, the Netherlands - Polish Chamber of Commerce have prepared a special offer for new members from the agri-sector. Already many farmers have reacted positively to this proposal and have joined our Chamber. We hope that many more will follow. We already have a strong position, with a large proportion of our members being active in the agri sector. However, with more members among the farmers, we can develop a stronger position to lobby for them in the official bodies. You can read more about the new law in the column in this bulletin from our board member Remco van der Kroft on page 24. For more information about our offer for Dutch farmers, please call our office (+48226537652) or mail us at [email protected] Dutch EURO 2012 Football and Business event On Monday, 7 November, the Netherlands - Polish Chamber of Commerce, the Netherlands Embassy and Eunite brought together four acclaimed persons from the sporting and sports business world for a conference on business, knowledge and best practice in sport and business. The organisers were able to attract Marcin Herra, CEO of PL2012, as one of the key speakers. Other panel members were Robert Wispelweij, workforce adviser for UEFA, Peter Rovers, sports marketing director of Pro-sport and Jokko de Wit, founder of Oranjecamping. The four panel members shared their expertise and thoughts on the business and marketing of sport and in related areas. Marcin Herra updated the audience about the most recent preparations for Euro 2012. Moderator Elro van den Burg facilitated the discussion between the panel members and the audience. Athlonline is a unique tool that allows you for an on-line quotation of all car brands and access to fleet reports. The Better solution [email protected] www.athloncarlease.pl +48 (022) 653 78 85 issue 36 Bulletin 11 Thanks to help from many of our sponsors, members and non-members, we were able to organise an outstanding Rijsttafel event. It is difficult to imagine a Rijsttafel without Rob Regenhardt, the founder and the long-time cook of this event. Nineteen years ago he started to organise in Poland this typical Indonesian dinner on a very small scale, for about 10 friends. That is difficult to imagine when you look at the Rijsttafel today – an event with 300+ guests, professional sound and light design and a band flown in from the Netherlands. Like every year, Rob started his preparations in the kitchen three days ahead of the event. I met Rob on the first day, when he was in the middle of preparing the soup. “Hmmm, this just needs a little salt,” says Rob, while taking a sip. He is working in a white Hilton chef’s jacket with the sleeves rolled up. In the Hilton’s kitchen on the first floor, he receives support from several cook mates. While his assistants are slicing the meat for the sate, Regenhardt explains about the Rijsttafels from the past. “I think that in my life I have prepared Indonesian meals for at least over 10,000 people. I have done that so often that I don’t need recipes anymore.” Instead of cooking the dishes with help from a recipe, all the preparations are made by Rob from the top of his head. Therefore every Rijsttafel will offer the guests a unique experience. The Rijsttafel 2011 a unique experience in every way 12 issue 37 Bulletin But not only has the kitchen been organised in a professional way. The organisational team of the Rijsttafel (Eric van Vliet, Remco van der Kroft and Maurice Idsardi) decided that we needed an experienced moderator for this event. Therefore, a few weeks before 21 November, I had a meeting in a coffee bar with Dutch actor Redbad Klijnstra. During that particular morning, he did more than just agree to be the acting moderator. We mapped out the complete event and Redbad helped us with designing the lighting plan. He also proposed to make a short iPhone movie about the arrival of the band Adlicious at Chopin airport in Warsaw. This was a great idea that made our event much livelier! Adlicious, our main stage act for the evening, is a new vocal sensation from the Netherlands, they were the finalists of ‘X-factor’ and, with their three educated voices, they are perfectly capable of performing the classical pop and dance tunes of today’s music. We were very glad that we were able to book this band for our Rijsttafel. However, many people don’t know how close Adlicious’ performance came to being cancelled. Sponsor Grupa Zywiec provided us with beer and wine and tickets to the match Legia – PSV for our raffle. Ambassador Marcel Kurpershoek (second from the left) was present with his wife Betsie Udink. They are talking to Koen Haverbeke (third from the left),representative for the Flemish Community and Region in Warsaw. The band members should have taken the early plane of 10.30 on Monday morning of 21 November. But over the weekend, fog clouds developed across Europe, causing several flights around Europe to be cancelled… including Adlicious’ morning flight. Luckily Eric van Vliet, a member of the organising committee, had already foreseen this and provided us with a plan B. We immediately booked the band on a KLM flight to Warsaw that took off the same morning. Although many other flights were cancelled that day, the KLM flight kept its schedule and took off with our singing group. On the evening itself, everybody had forgotten about the troubles with the morning flight. Our event in the Hilton Hotel started at 18.00, and over the next half hour around 310 guests gathered in the foyer of the Warsaw Hall. Many companies had taken the opportunity to invite their clients to the event. Where better to do business than in a Dutch environment with great food and traditional Dutch – Indonesian culture, they thought. All the guests made their way to their seats and soon we settled down to listen to the opening speech of Geert Embrechts, who for the occasion was wearing a baju, a traditional long-sleeved shirt from Indonesia. When issue 37 Bulletin 13 finished, Ambassador Marcel Kurpershoek gave a speech and soon after we watched a short movie about the activities of the Foundation for Corporate Social Responsibility. When Rob Regenhardt opened the buffet, it was time to go to another highlight of the evening – enjoying the Indonesian food. schedules, they joined in even halfway or at the end of the Rijsttafel. Other guests couldn’t get enough of the good atmosphere and stayed until late in the morning. According to the Hilton Logbook, the last guests left at 04.00 in the morning. At nine it was time for the band Adlicious to take the stage. They offered us nothing less than we had expected, a fabulous stage performance. They showed us why they are currently one of the best-selling live bands in the Netherlands. The audience started dancing almost instantly and those who didn’t, were swept on to the floor by the enthusiastic Adlicious band members. Although Monday was a normal business day for most of us, many partygoers stayed and danced till late in the evening. Some delayed guests wanted to join so badly that, in spite of their mixed up travel Summing up the event, I think that we can look back on a successful Rijsttafel 2011 with many happy guests. However, probably the most satisfied of all are the children (promised kids) from the Foundation for Corporate Social Responsibility, thanks to the marvellous result of the raffle a record of PLN 20.000. Thank you all for contributing to that. Raffle hits a record Elro van den Burg Director of the Netherlands - Polish Chamber of Commerce. Natalie Marciniak says a word of thanks on behalf of the FCSR. We are happy to announce that the raffle for the Foundation for Corporate Social Responsibility raised 20,000 PLN, which is comparable to 6,600 hot meals for the children of the foundation. The raffle has been a record breaking fundraiser for our organisation. Never before has the Netherlands - Polish Chamber of Commerce raised so much money for a charity cause. The success was achieved due to the many great prizes that were offered by our sponsors. Some of the companies, like BGŻ Bank, Athlon Car Lease, Ghelamco and Bawaria Motors, already bought tickets for their tables several days in advance of the event. The Foundation for Corporate Social Responsibility is a network of 90 international corporations actively working in Poland to affect positive social change through corporate philanthropy. The foundation feeds, educates and empowers poor children in Poland. Thank you to our sponsors. This year the sponsors overwhelmed us with financial support and quality prizes. We want to thank ING Życie for being the main sponsor and KLM - Air France for sponsoring two tickets to Rio de Janeiro. However, we also want to thank a lot of other companies that contributed: Athlon Car Lease and Bawaria Motors for your weekend away with electrical and luxurious cars; BGŻ Bank for sponsoring and taking four! tables at the Rijsttafel; Grupa Żywiec for your hostesses, your bar, your beer your wine and your tickets for the match Legia Warszawa - PSV Eindhoven; Coca Cola for the soft drinks and the great service; Otto Workforce, Imtech and Raben Logistics; Dobre Wina for your wine and your raffle prizes; Intercontinental Hotel for your dinners and breakfasts and wellness treatments for the raffle; Hilton hotel for the great service; De Heimweewinkel for not only sponsoring, but also providing us with a lot of tastefull Dutch products; And Freshworld for transporting this to Poland; Agharta for lending us your Indonesian art and Corstjens Woldwide Relocating for transporting it to our venue; Family Embrechts for lending us your becak; Redbad Klijnstra for adding extra sparkle to the Rijsttafel, and Rob Regenhardt for days and days of hard work in the kitchen. Thank you all for helping us creating a great Rijsttafel! Dobre Wina sponsored the wine and winetasting during the evening The evening was a great success with more than 300 visitors, many of the guests dancing on music of Adlicious and the DJ and the last guests leaving at 04.00 in the morning. Members of the Warsaw Gamalan band, the only band in Poland that performs the traditional music from the island of Java. First time at the Rijsttafel and already winning the main prize. Gert Aerts, general manager of Lely won the raffle, and took home two KLM - Air France tickets to Rio de Janeiro. The rijsttafel, or rice table, consists of many side dishes served in small portions to the guests. 14 Singer Jordi from reaching for a high note…. issueAdlicious 37 Bulletin Jeroen Peters receives a raffle prize that was provided by Agharta. The Rijsttafel event attracted this year over 300 guests. Many companies invited their clients to introduce them to the Dutch - Indonesian culture. Many took the opportunity to make new contacts. On the picture you see David Garcia, countrymanager KLM – Air France talking to Anneke Adema, head of the economic department of the Embassy of the Netherlands. The surprisingly robust condition of the Polish economy Domestic demand remained the key factor behind Poland’s Q3 growth, contributing 3.2 pps to the headline figure. Gross fixed capital formation pitched in a further 2.0 pps (including investments – 1.6 pps). The impact of net exports on GDP growth was likewise positive at 1.0 pps. The gross value added in the national economy increased by 4.0% y/y in Q3 (including a 5.5% growth in manufacturing, 11.9% in construction, 5.3% in retail, 3.6% in transport & communications, and 6.7% in financial intermediation). Domestic demand increased by 3.2% y/y, against 4.3% in Q2. Total consumption was up by 1.6%, reflecting a 3.0% rise in private consumption, and a 3.1% drop in public consumption. Many companies in the construction sector in particular will experience difficulties in finding new projects now that several EU-funded projects are almost finished. Also transport companies will suffer from higher fuel prices. In addition, the housing market and the automotive market are slowing down. Fiat’s Polish plant has announced plans to lower production, which will have an impact on suppliers of the plant. It is also likely that the production of home appliances will suffer from the downturn in the Euro region, though the agri-sector is expected to show better results. „Only one country in Europe – Estonia – is expected to develop at a faster pace than Poland next year.” Gross fixed capital formation, commonly referred to as investments, increased by 8.5% (up from 7.8% in Q2), while the investment ratio (gross fixed capital formation to GDP in current prices) stood at 19.7%, up from 19.2% in Q3 2010. The full-year economic growth is now almost certain to reach 4% or more in 2011, but Poland is unlikely to avoid the negative impact of the deepening crisis in Western Europe next year. The government has just lowered its GDP growth projection, used as the basis for budgetary planning, from 4% to 2.5%, which is in line with OECD forecasts. However, most economists expect the final outcome to be higher. Only one country in Europe – Estonia – is to develop at a faster pace than Poland next year, the OECD said. 16 issue 37 Bulletin Compared to a year earlier, at the end of August 2011 the percentage of unemployed not entitled to unemployment benefits was higher by 1.4 pps. This may have some impact on the purchasing power of household incomes and consequently on aggregate demand. The share of unempoyed not entitled to unemployment benefits compared to the total was 84.1%. According to preliminary data released by the country’s stats office GUS, Poland’s year-on-year GDP growth in Q3 came to 4.2% in both seasonally adjusted and unadjusted terms, down from 4.6% (seasonally adjusted) and 4.3% (seasonally unadjusted) in Q2 2011. A consensus forecast published earlier by Bloomberg had seen the figure at 3.8%. Consumer sentiment GDP growth in 2012 Economist Dariusz Winek of the BGZ bank expects the year-on-year growth in the first and the second quarter of 2012 to come to 3.5%. The third quarter will balance around 3% and GDP growth in the fourth quarter will be around 2%. That is only slightly less than experts forecasted a few months ago. Lower expectations are influenced by insecurity in the euro region, and a higher than expected inflation. „The decision to raise the minimum wage in January 2012 is probably already constraining employment growth in the corporate sector. ” The IMF, however, has slashed Poland’s growth forecast for next year from 3.8 to 2.5%. Despite this, experts from the organisation remain positive about the changes the Polish government plans to make to the budget. The government hopes that, through the changes, it will be able to lower the public finance deficit to below 3% of GDP next year. Unlike many smaller CEE countries, Poland is partially shielded from the European turmoil by the considerable size of its domestic market. Exports represent some 42% of the country’s GDP, compared to 86% in Hungary. The unemployment figure in December will balance between 12.2 and 12.3 pps. It started to fall in September for the first time in two years. The decision to raise the minimum wage in January 2012 is probably already constraining employment growth in the corporate sector. An additional factor is the weakening pace of the economic growth. The expected unemployment figure will deteriorate in 2012 to 12.9. The situation in the first two quarters will not differ much from this year. The second half of the year, however, will show a dynamic increase of unemployment. Consumer sentiment surveys conducted by the Central Statistical Office (GUS) indicate a slow but consistent improvement in sentiment since Q2. The leading Consumer Confidence Index (WWUK), which describes trends in individual consumption, improved by 2.3% (M9) compared to the previous month of 2011. In August, the average employment in the corporate sector diminished slightly, while the pace of change in real wages remained almost unchanged. Also in August, the average number of people employed in the corporate sector was 5,520,000 which is 3.1 % up on the previous year. Advertisement Career tracker Column Dini Bouwmeester Dini Bouwmeester, currently Group Technology and Quality Manager in Grupa Żywiec, has been appointed Supply Chain Support and Development Manager for Heineken in the CEE region. In her new role she will be responsible for supporting 42 breweries in 15 different countries in the CEE region. She will relocate to Vienna in January 2012. Dini joined Grupa Żywiec in 2006. Apart from Quality Management, she supported new product developments and launches, such as Desperados, non-pasteurized beers (Leżajsk, Królewskie and Specjal), new Żywiec bottles and labels and Żywiec Bock. She is active in people development and organizational and cultural transformations. Before coming to Poland she held various positions in the Supply Chain at Heineken in the Netherlands in different areas, like Quality Management, Beer Production, People Development and global Quality and Technology Support. Dini regrets that she cannot continue her additional activities, like the membership of the Board of the Netherlands – Polish Chamber of Commerce and the membership for the Dutch Society “Poolshoogte”, and especially the organization of the O’Holender festival in Warsaw. She invites all our readers to actively support this event, as she will do from Vienna. Rogier van Zanten Rogier van Zanten has been appointed the Director of Operations at the Hilton Warsaw Hotel & Convention Centre. In his position he is responsible for supervising seven key operational departments of the hotel. Van Zanten has sixteen years of experience in the hotel industry. In the past he worked as a Hotel Manager for Art’otels by Park Plaza , Holiday Inn Berlin and Steinberger Dusseldorf, as well as outside of Europe in Boston and Curacao. For the last 3 years he held the position of the Front of House Manager at the Hilton Mainz. He graduated from Hotel Management School in Holland. Rogier is married and has got a son. His hobbies include golf, sailing and scuba diving. Renaud Dehillotte Renaud Dehillotte has been appointed the new director of DAF Trucks Polska. Associated with DAF for eight years, Dehillotte held the position of financial controller of DAF Trucks UK between 2007 and 2011 after he started his career in 2003 as a financial controller for DAF trucks France. Dehillotte holds a Master of Business Administration degree and a bachelor degree of Business & Management, from the University of Bordeaux. Privately Dehillotte Renaud is the father of three children. He has been an active football player and his greatest achievement was the performance in the French national team for players under the age of 20. 18 issue 37 Bulletin Rafał Piskorski Rafał Piskorski has been appointed Country Manager for De Lage Landen Polska. Prior to his work for De Lage Landen, he was Country Manager of Fortis Lease Polska, Country Manager BNP Paribas Lease Group and CFO of Volvo Financial Services Polska. Piskorski holds a master degree in econometrics from the University of Warsaw. Remco van der Kroft Remco van der Kroft has joined experienced lawyers Maciej Węgiełek and Marta OlczakKlimek to form a new law firm Olczak-Klimek van der Kroft Węgiełek. Remco is a Dutch lawyer with 20 years of experience, admitted to the Rotterdam bar, who spent 10 years working in Warsaw. During the remaining years in Paris, Rotterdam and Chicago, he has always been involved in Polish matters. He describes himself as an international deal lawyer experienced in M&A and real estate, with a strong affinity for tax and IP issues, who is capable of working with different cultures. He has been a long-serving board member of the Netherlands-Polish Chamber of Commerce as well as of the “Dutch school” in Warsaw. Job search Rogier Pols Rogier Pols (36) has until recently been employed as Branch Manager Poland and Export Manager Eastern Europe for Bravilor Bonamat B.V, a leading Dutch manufacturer of professional gastronomic equipment. Paweł P. Mlicki Ph.D. Deputy Director Dehora Consultancy Group. Businesses lose millions Time seems to be our most limited and democratically distributed resource: We all have just 24 hours every day to spend. Time defines both our personal and professional lives. The challenge for every organisation is to achieve maximum results within a given period of time. Performance and output can be improved by finding the optimal match between a company’s goals, workload, human resources and legal regulations. To put it differently, an optimised workforce process ensures that the right people with the right skills perform the right tasks - at the right time and in the right location. This enables the entire organisation to achieve the best sustainable results possible. This may sound reasonable and simple, but, despite the challenging economic times, only a few companies fully understand and acknowledge the importance of workforce planning and scheduling. This is all the more strange when one realises that the costs of human labour are generally the vast majority of all business expenses, and can exceed 80%. Moreover, in most countries some 20% of all employees work irregular hours or in shifts including night work. The sectors involved are: health care, logistics, transportation, hotels and restaurants, security, customer services, emergency services such as fire brigades, medical care and police, to give just a few examples. There is enough evidence to show that, as a result of improvements in corporate time planning processes, the employer can save tens, and sometimes hundreds of thousands of zlotys or euros per year, with very limited investments. Let me give an example. With 250 employees, monthly labour costs per employee at 3,000 PLN and an expected savings associated with the optimisation of workforce planning at a very conservative level of just 2%, the company can save 180,000 PLN each year. Well, the message is that efficiency in workforce planning is important in good times, but undeniably must be dealt with in bad times. How is it possible that this point is missed? The answer is simple. It is a lack of awareness in a large number of managers that professional planning of corporate working time is actually core business, and therefore essential for the operation of the company and also for its financial results. The costs of overtime, redundancies, hiring of temporary staff, sickness absences, staff turnover and low motivation and job satisfaction, all resulting from imperfection in working schedules, are huge, but are very often overlooked, or at least not directly associated with poor workforce planning. In the Netherlands, for example, in industries where irregular hours and shift work, especially performed during night time, are adopted, the single most likely factor behind an employee changing jobs is dissatisfaction with his or her working schedule. If not dealt with properly and professionally, planning and scheduling of personnel will negatively affect the efficiency, productivity and vitality of the organisation and its staff. The conclusion seems obvious: Planning takes time and costs money. No planning takes more time and costs more money… However, after 7 years of operations in Poland, the company decided to withdraw from this market in November 2011. Rogier is therefore currently seeking a new job or other business opportunities. After gaining a degree in International Business and Languages from the Holland University near Amsterdam he moved to Warsaw. Advertisement He has a family there with 2 girls (7 year-old twins). Employed in Poland since February 1998, Rogier has built a career in Sales, Marketing and Management positions. He previously worked for international marketing agencies and FMCG companies. In addition to his native language Dutch, Rogier is fluent in both English and Polish. His main passion is endurance sports, such as long-distance running and triathlons. Rogier’s contact details and CV are available at the website of the Netherlands - Polish Chamber of Commerce. issue 36 Bulletin 19 The Netherlands - Polish Chamber of Commerce invites new members CorstjensWorldwide Movers Group Corstjens Worldwide Movers Group is a pioneer in providing moving and relocation services in Central and Eastern Europe. Established in 1946 in the Netherlands (and still headquartered in Amsterdam), it started its operations in Eastern Europe in 1982, with the opening of an office in Belgrade. Within a short span thereafter, Corstjens made its presence felt in the region as branches were established in Moscow, Warsaw, Prague, Budapest, Kiev, Riga and other capital cities. In 1999 we became a member of the Antwerp-based Gosselin Group, which allowed Corstjens to provide services through its own network in 42 locations around Europe and Asia. We work for leading multinationals, embassies, government institutions and private individuals; clients who highly value expertise, quality and reliability. In Central and Eastern Europe, Corstjens can claim a special niche in the market. Perhaps this is one of the reasons why more than 200 multinational companies choose Corstjens Group as their preferred moving partner. The Corstjens Group: Worldwide Activity, Local Expertise. For free, non-binding estimates please call our Warsaw Office at 022-73 77 200. www. corstjens.com Memuta Progressive medium to large enterprises use Memuta’s methodology to rapidly identify, prioritise and action solutions. The assessment report and the resulting Organisational Improvement Plan helps drive change in the organisation. We also offer Business Continuity Planning to identify your critical resources and evaluate the potential impact should any of these resources be unavailable for an unacceptable period of time. Our Business Process Management tools provide for the capture of non-financial business data that goes far beyond simply mapping existing processes. The tool and integrated database provides a “single source of truth” for all business process documentation. This knowledgebase provides an invaluable aid for Employee Induction Training and comprehensive Job Descriptions, as well as many other tangible benefits. The models produced identify redundant or incomplete work effort and provide for “what if” simulations. Memuta was originally founded in Australia in 1980, and since then has built an enviable record in helping organisations across Australia and the Asia-Pacific region improve the way they conduct their business. Memuta is now a Polish company and offers its services in Poland and the larger EUcommunity, and is proud to be a member of the Netherlands-Polish Chamber Of Commerce. 20 issue 37 Bulletin Olczak-Klimek van der Kroft Węgiełek Olczak-Klimek van der Kroft Węgiełek (“OKW”) is the only part-Dutch law firm in Warsaw. The firm’s origins go back to 2004 when Marta OlczakKlimek started her own legal practice and has since evolved to a firm with 10 lawyers. The firm wants to compete on price against mid-size and large law firms. Its lawyers provide expert legal advice and a business-like approach to each case. OKW works for clients of various backgrounds, from small and medium size enterprises to international corporations. The firm’s clients include leading companies from the food, the real estate, the IT, the medical and the insurance sectors. For many Dutch companies, it bridges the cultural and sometimes linguistic gap between the legal department in the Netherlands and the particular needs of the Polish subsidiary. For Polish clients, they can manage their legal issues abroad, in particular in the Netherlands. Internet: www.okw-kancelaria.pl Address: ul. Nowogrodzka 21, 00-511 Warszawa Tel: (+48) 22 481 60 80 Email: [email protected] Serial part 2: Farm Frites Poland Dwa DorhoutAdvocatenN.V. Dorhout Advocaten N.V. is a medium-sized law office, supporting large and semi large businesses as well as entrepreneurs, public authorities, non-profit and other organisations. Our specialised lawyers operate in various legal areas and form one efficient office for all legal problems and queries. We aim for the highest quality of service, combined with speed, determination, commercial enterprise and enthusiasm. We work in teams, and always with the interest of the client as our combined objective. Our Polish Desk has been established to advise Dutch clients in matters concerning Polish law, as well as Polish clients in matters concerning Dutch law. The Polish background of the head of this Desk gives her a solid knowledge of both Dutch and Polish law, and, along with her team, she combines interest in economic and social developments in both countries, which guarantees tailored advice for our clients. We also work closely together with renowned Polish law firms. Dorhout Advocaten N.V., Karin J. Figel/lawyer Email: [email protected] Tel.:+31 50 520 6520 Van KetwichVerschuuurlaan 98, 9721 SW Groningen PracowniaGierSzkoleniowych Pracownia Gier Szkoleniowych – this tongue twisting company is an internationally active, Warsaw-based company specialising in designing and running management games and business simulations for organisational development purposes. Its games are used to support change and team alignment processes, they help in improving communication and coordination in business and public administration organisations. Pracownia was created in 2004, and since then the company has grown to a team of consultants, trainers, designers, scholars, and experienced business practitioners. Together they create games that develop social intelligence skills and win international competitions. Pracownia’s games “Strike Fighter” and “Matter of Time” won the first prize at both the 2009 and 2010 Game Design Competition in the US and Canada, an annual international competition for game designers, organised by the North American Simulation and Gaming Association. Pracownia is an active member of the International Simulation and Gaming Association, having had a representative on the Executive Board of the Association since 2010. Pracowania works in English, Polish, German, and in dedicated programs in Dutch. www.pracowniagier.com Dutch companies in Poland: PGA Polska PGA Polska is part of the international group PGA Motors – owner of more than 200 dealerships of various brands in Greece, France and the Netherlands. Every year PGA Polska is strengthening its position on the car dealers market. PGA Polska currently owns seven dealerships in Poland: Farm Frites Poland S.A. is a joint venture of Farm Frites and Aviko, two leading European producers of potato products. Being the market leader in Poland, the company serves the retail market, as well as restaurants and is the exclusive provider for McDonald’s in six countries. The company established Farm Frites Poland Dwa - the farm that produces high quality raw materials for the factory. The office of Farm Frites Poland Dwa is located in a unique place, the manor house in Bobrowniki. This complex was established in the second half of the 19th century. The surrounding park that measures 14,4 ha is one of the most beautiful parks in Pomorze and was set up on the east of the Łupawa valley. The manor house was built on the park area in 1864-65 by Franz von Mitzlaff. “Since it was built at a time when the whole area was under German rule, these days many German tourists come to visit the place”, says Gerhard Meiborg, the farm director of Farm Frites Poland Dwa. Gerhard Meiborg has been The office of Farm Frites Poland Dwa is located in a palace in Bobrowniki that was established in the second half of the19th century. The history of Farm Frites Poland Dwa dates back to December 1993, when 4000 ha land was leased from the former state owned farms (PGR). The main cause for setting up an own farm was the poor availability of suitable raw material for the production of French fries. The varieties available in Poland are mostly used for direct consumption, starch, flake processing, and animal feeding. Farm Frites started cultivation of potatoes for the French fries processing only at the end of the previous century. After investments in the Gerhard Meiborg, farmdirector of Farm Frites Poland Dwa working in Poland since 1996 and has closely experienced the changes that Poland went through over the years. Both on a national level, the enormous wave of foreign companies that have established themselves over the years in Poland, including their main competitor potato producer McCain, as well as the developments at the Farm Frites factory. The company produces 24 hours seven days a week and is the preferred supplier for McDonalds in Poland and five other countries in the region. Bawaria Motors – BMW and MINI dealer Ul. Czerniakowska 47, Warszawa Al. Krakowska 5, Falenty (Janki) Al. Roździeńskiego 204, Katowice www.bawariamotors.pl MB Motors – Mercedes-Benz dealer Ul. Puławska 34, Piaseczno Ul. Krzywoustego 71, Poznań www.mbmotors.pl Lion Motors – Peugeot dealer Ul. Fordońska 325, Bydgoszcz Ul. Grudziądzka 138, Toruń www.lionmotors.pl soil, which entailed improving the pH level, fertility, and structure, as well as proper input of fertilizers, chemicals, healthy seeds, the average yield from one hectare of potatoes is now at the level of 47 ton per ha, where the country average is below 20,7 ton per ha. McDonalds assigned Farm Frites Poland Dwa its flagship farm for potato production in Europe. The role of the farm for the factory has changed over time. The farm produces potatoes in a wider rotation and it intensified the growing of seed materials. The major demand for the raw potatoes for the factory is presently grown by around 50 contract growers who can deliver potatoes with similar high quality. They are located in the region starting in the west of Poland and ending in the Żuławy region (east of Gdansk). There have also been small areas contracted near Poznań and Kalisz for early potatoes. Over the last few years the farm has put a lot of efforts into sustainable production of potatoes. Therefore McDonalds assigned Farm Frites Dwa its flagship farm for potato production in Europe. issue 37 Bulletin 21 Advertisement Advertorial How to collect foreign claims? Cross-border entrepreneurship has become an integral part of the EU. But what if a foreign debtor does not pay the invoice? Arrears in payment are the main cause of insolvency, which puts the existence of mainly small- and medium sized companies in danger. This is a guide on how to collect foreign claims. within 30 days after being served with the European Order for Payment, that European Order for Payment is considered as a court ruling, against which no appeal is possible. You can have your money collected by a bailiff and you can take possession if necesarry. Which countries’ law is applicable to claims? Clause on choice of applicable law In case you have an indisputable claim, you can make use of the European Executory Title procedure (EET procedure). With this you can obtain a court ruling which can be enforced throughout the EU. So it is not necesarry for you to obtain an extra executory court ruling. The lawyer dealing with the case must ask the court to provide the court ruling with an “EET stamp”. In order to prevent this often complicated legal question, a clause on the choice of applicable law has to be agreed upon. A clause on the choice of applicable law is nothing more and nothing less than a stipulation: “This agreement is strictly governed by Dutch (Polish) law”. Such a clause has to be agreed upon explicitly. What if a choice of applicable law has not been made? In such cases it should be determined which of the parties has delivered the characteristic performance for the agreement. In a purchase agreement it is about the goods supplied by the seller, while in an agreement for the provision of services it is about the work executed by the commissionee. So for the sellers and the service providers the law of their country will be applicable. The buyers and the clients would do well by including a clause on the choice of applicable law in case they want to litigate under their own law. Besides, it is of the utmost importance for the parties in a multi-party agreement and for those, who have their place of business in different countries. Where to litigate? The fact that Dutch/ Polish law is applicable to the agreement does not mean that legal proceedings can be conducted either in The Netherlands or in Poland. The governing rule stipulates that the competent court has to have jurisdiction in the place of business of the defendant. This has one exception: the case when the parties themselves have chosen the competent court and therefore have agreed upon a so-called choice of forum clause. This is done by including into the agreement the following stipulation: “All disputes between the parties arising from this agreement or in direct - or indirect connection with this agreement will strictly be judged by the competent court in the place of business of the seller”. Please note, that this has to be agreed upon explicitly. If the parties have not agreed upon a choice of forum clause, there is a possibility to litigate in the place of delivery. What procedure? You know which law is applicable and where you want to litigate. But which procedure is to be followed? EOP procedure EET procedure Other claims For claims with a value over € 2.000,=, for disputed claims or for claims disputed over during the EET procedure, a court ruling can only be obtained by ordinary national litigation. After a national court ruling has been obtained, the enforcement of such ruling can only be started after obtaining explicit leave of the court, by means of a so-called enforcement request. What can be claimed? If the term of payment expired and the debtor has not paid, the debtor is in default. This means that from that moment on until the day the principal debt of the amount to be paid has been settled, legal- and/or commercial interests are calculated. Moreover, you can claim further damages and you can also claim all judicial - and extrajudicial costs. Before you start any legal proceedings, it is recommended to come to an amicable solution of the dispute. Experience has shown that when a lawyer from the country in which the debtor has his business contacts the debtor in his own language, the debtor will pay or will agree to an arrangement. This guide is not suitable for a detailed discussion of national legal procedures. For specific questions with regards to that matter you can contact me in person. Mrs. Karin J. Figel (Master of Laws) Lawyer Dorhout Advocaten Van Ketwich Verschuurlaan 98 9721 SW Groningen www.dorhout.nl [email protected] Tel. (+)31-50-520 6 544 Mob. (+)31-6-2933 9277 The European Order for Payment is a procedure for limited claims with a maximum of € 2.000,=. The procedure can be commenced with a standard form. Your lawyer (or you) should fill the form in, sign it and send it to the court. The court will assess if the form has been filled in correctly and if such is the case, will issue a European Order for Payment. Subsequently this European Order for Payment has to be presented to the foreign party within 30 days after the notice of service. In the case the foreign party does not take action 22 issue 36 Bulletin 37 issue 36 Bulletin 23 Column Columns Michał Szymański managing partner of Money Makers S.A. Remco van der Kroft Advokaat (Dutch licensed lawyer) and a partner of Olczak-Klimek van der Kroft Węgiełek Dutch farmers in Poland, Eureko revisited? When all eyes were on the last Polish elections, many laws were quickly directed through parliament. One of those is the Law of 16 September 2011 on Changes to the Law on management of State-owned agricultural real estate and on changes of a number of other laws (the “Law”). A conference of Dutch farmers was held at the Netherlands embassy in Warsaw on 2 December 2011. The purpose of the Law is to promote the development of family farms and allow young farmers to start a business. In Poland there are round 100 active Dutch farmers, many of whom lease large areas of land from the State Treasury. This land is managed by the Agricultural Property Agency (ANR). In order to achieve the above-mentioned social effect of the Law, a procedure is envisaged, whereby the ANR will propose to farmers who lease more than 429 ha of land, to reduce the leased area by 30%. Needless to say this will be an offer not to refuse. Refusal will lead to no future renewals of the lease. The Agency will indicate which plots will be excluded from the lease and will pay no compensation for loss of investment. The first reaction is perhaps, what are the investments on leased land, but a few hours at the embassy gathering of Dutch farmers active in Poland, made it clear to me that there is more to land than meets the eye. Over the years, these successful entrepreneurs have invested time and substantial amounts of money in improving “their” land, in buildings and equipment appropriate for the current size of their farms. As one of them put it “we don’t make iPods, we invest for the long term.” However, the farmer will get the possibility to purchase part of the land he/she has so far leased with a maximum of 500 ha (the law states that one farmer cannot purchase land from the Agency should this lead to the farmer owning more than 500 ha). The Polish Association of Agricultural Lessees and Owners (the “Association”) has announced it will file a complaint with the Constitutional Tribunal. The Association believes the Law would be unconstitutional for several reasons. First of all, no consultation with those concerned has taken place, the Law interferes unnecessarily in economic freedom, and the Law is discriminatory for farmers with more than 429 ha of land. 24 issue 37 Bulletin For the Dutch farmer the effects of the Law are potentially much worse. The same applies of course to other farmers from EU countries. Where the Polish farmer can purchase the land offered by the Agency, the EU farmer can only do so after having obtained permission from the Minister of the Interior, who will first seek the opinion of the Minister of Agriculture. In practice the Minister does not often grant permission to purchase such large areas of land (if at all). As a reminder, the 1920 law on acquiring real estate by foreigners in most cases does no longer apply to EU citizens and companies with the exception of the purchase of agricultural land (until 2016). As mentioned above, there are solid grounds to argue that the Law is unconstitutional. From the vantage point of the Dutch agricultural investor in Poland, it would be worth to have a good look at the 1992 Investment Protection Treaty between Poland and the Netherlands (the “Treaty”) as well. Article 3 of the Treaty does not permit a country to introduce unnecessary or discriminatory regulations regarding the exploitation, the running, the keeping, the use or the disposing of investments by a subject of the other country. At first sight it seems clear that reducing the size of an investor’s business by 30% for no apparent reason is in breach of this Article 3. Furthermore, Article 5 (the basis for the compensation that Eureko received for the loss of its investment in PZU) of the Treaty states that no country can take a decision which takes away directly or indirectly the investment of an investor from the other country, unless the following conditions will have been met: a.the decision is made in the public interest [protecting small family farms?]; b.the decisions are not discriminatory [in combination with the 1920 act the effects of the Law are clearly discriminatory]; and c.the decision is accompanied by the payment of a fair compensation [clearly not the case]. It is completely unclear what the lawmaker wanted to achieve (other than gaining votes from small farmers), as similar measures in the past did not have the desired effect. Furthermore, the global tendency in farming is growth in favor of economies of scale. This Law tries to turn back the clock. During the recent meeting at the embassy it became clear that the last word has not been said about this issue. Maybe the Netherlands - Polish Chamber of Commerce can support the Dutch agricultural community in Poland in its efforts to be treated fairly by the country in which they have invested so much over the past 20 plus years. downturn by a fiscal expansionary policy which resulted in a bigger budget deficit. Unfortunately this time Poland enters the storm with an already high budget deficit, which leaves less room to maneuver. In fact, the policy outlook envisaged by the Prime Minister Tusk, points to fiscal tightening in the year 2012. Poland in good shape Polish share prices attractive from a long-term perspective In the coming period financial markets will remain under the influence of two factors: the increasing risk of recession in the developed markets and the Eurozone debt crisis. Turbulent times Central Europe is negatively influenced by the problems in the Eurozone. The CE countries are allocated to the Emerging Markets category. In times of market turbulences investors decrease their weight in risky assets. This means that emerging markets are under pressure, even though the crisis itself originated in the developed world. Within the emerging markets universe, Central Europe is the most exposed to the Eurozone. For example, in Hungary and the Czech Republic, export to the Euro area accounts for 40% of GDP, with their total export being around 80% of GDP. Additionally, Hungary has to deal with significant imbalances, particularly foreign currency denominated debt (Euro and Swiss Franc) on the state level, as well as on the level of individuals. Even domestic currency government debt relies significantly on foreign funding. The perception of a possible Hungarian insolvency poses the risk of a domino effect in the CE region. Poland managed to diminish the negative influence of the 2008 economic Remy Vermunt Owner Razorblade Sp. z o.o. Training, Coaching and Consultancy. The Sales Funnel Method Still, Poland is well positioned to go through the crisis in good shape. This means that once the panic in the market eases, there is potential for appreciation of equities and currency. Polish growth relies to a relatively large extent on domestic consumption – total export accounts for only 40% of GDP. Government debt to GDP ratio is around 55%, which is quite a good number (e.g Germany 80% and Italy 120%). Swiss franc mortgages risk - a potential source of instability - is so far pretty much contained. The vast majority of Swiss Franc mortgage loans matures in the years ahead. Additionally, the high costs of service due to PLN depreciation against Swiss Franc is partly offset by a lower Swiss interest rate. In the case of a short recession in the Eurozone (1-2 quarters), Polish GDP growth should remain positive. That of course does not mean Poland is immune to a large scale risk, like the possible collapse of the Euro, which would most likely result in the market turbulence. Chances for investors It is worth mentioning that based on valuation measures, Polish stocks are trading at levels which support their long term attractiveness for investors. The ratio of market price to book value is close to 10-year lows, at levels seen at the bottom of the 2008 crisis. Should valuation go back to average levels it would mean an upside potential of above 50%. This is an opportunity for the investor with a long term view. In the short term however, investors on Polish and CE markets will be confronted with the influence of global woes. In periods of high market volatility and fears of large magnitude risks (like the fall of the Euro) local characteristics of relatively small countries do not matter for financial markets. They will become more decisive factors - as soon as global situation will at least stabilize. “What is the success ratio of calls, of meetings, of proposals, of negotiations?” “Which critical factors made it a success or failure?” The Sales Funnel Method can be used as a “sales rep benchmarking tool”, as a “target group success ratio-tool”, as a “bottom-up forecasting-tool”, as a “salescompetences analysis tool”. To summarise, it is a simple, but rarely used sales management methodology. There is not so much magic in sales as is often perceived; it is just another business process that can be analysed, re-designed and improved. Good luck with opening up the Sales Black Box. The what? …The Sales Funnel, or in other words, the sales pipeline. Sales is a process like any other (business) process, it consists of input, throughput and output, and it can be managed. Almost all the sales managers I know (probably around 500) try to manage output, “I want more orders! You should sell more! You should sell at higher margins!” are phrases often heard. It is like pulling grass: it won’t make it grow faster. The next phase in the level of awareness of many sales managers is input: “you have to arrange more meetings! Make more calls! Make more proposals!” In these cases the focus is on quantity, to do more, but how efficient and effective is it? And why? Then the next level of sales management awareness is creating circumstances: CRM, training, laptop, phone, car, bonuses, …… Of course it is necessary to pay attention to input, output and circumstances, though it is analysing the throughput that will ensure results. issue 37 Bulletin 25 Advertisement Chamber news and events Volkswagen Group Takes Over Kulczyk Tradex Dutch auto-trading and service company Pon has sold its minority stake in Polish VW/ Audi importer Kulczyk Tradex to Volkswagen AG. The German auto maker is buying out both a joint venture that operates nine dealerships in Poland, as well as the joint venture’s stake in imports of Volkswagen, Audi and Porsche, and the distribution of Skoda. Pon held a minority stake in Kulczyk Tradex since 1995. The largest theme park in CEE to be developed in Grodzisk Mazowiecki In the spring of 2014, Adventure world Warsaw will be opened. This theme park is the first of its kind in Poland and is comparable to the Efteling, Alton Towers or Europe Park. The investment will cover an area of approximately 240 ha. Adventure World Warsaw combines a theme park with over 25 surprising attractions, 2 hotels offering jointly 800 rooms, Poland’s largest aqua park, as well as an entertainment area with cinemas, restaurants, shops and clubs. The year-round part of the park will include indoor playgrounds for children, interactive shows and activities. The total investment of stage one is Euro 400 million. The funding required to develop Adventure World Warsaw will be provided by an international consortium of private and institutional investors based in Luxembourg. The Dutch company Las Palm sp. z o.o. was entrusted with co-ordinating the construction and management process of the Adventure World Warsaw theme park. Las Palm co-operates with several Dutch companies on the construction of the theme park. The project management will be performed by Tebodin from Poland; Imtech Polska will provide advice on energy efficiency; theming is being done by Jora Vision; the main supplier of attractions is Vekoma Rides Manufacturing; and Hafema will supply the water rides. Peter Jan Mulder, the President of the Board of Las Palm sp. z o.o. – “The construction of the park will commence in the spring of 2012. We expect approximately two million visitors annually in the first phase of the Adventure World Warsaw project.” The construction of Adventure World Warsaw will create approximately 1000 new jobs in the Grodzisk Mazowiecki area. The construction of the Park is the first stage of the planned investment. The second phase will provide for the construction of another theme park, an extensive entertainment village, conference and business centre and a luxurious wellness centre. New winter beer Grupa Żywiec 26 Grupa Żywiec has introduced a new beer brand – Tatra Grzaniec – which is a mulled beer. Tatra Grzaniec (Mulled Tatra) is the only product in its kind on the Polish market. It is Grupa Żywiec’s response to growing expectations on the beer market. Currently, consumers are more receptive to specialty and flavoured beers with unique recipes. Tatra Grzaniec does not take any special preparation other than heating it to a temperature of 60 – 70 C. The beer will be available on the market only between November 2011 and March 2012. issue 35 Bulletin Brunel opens a second office in Poland On 1 August, Brunel complemented its presence in Wroclaw by opening a second Polish office in Warsaw. Brunel decided to do so due to the rising demand in Poland for electrical/electronic, mechanical and energy engineering services. Enriching the Brunel network, the new office brings together the full breadth of the group’s international expertise. Brunel International N.V., a publicly traded company, with 90 offices in 35 countries and a global network of more than 8,000 specialists at its disposal. A respected international project partner for technical and management assignments, the company provides flexible engineering and personnel services in the form of temporary employment, direct placement and work contracts. Its highly qualified people routinely master complex challenges at every link in the value chain, from design through development, validation, prototyping and testing, to project and quality management. In-house test and development centres give Brunel the infrastructure it needs to handle entire outsourced projects or subprojects, easing the burden on customers’ resources, and maximising their cost efficiency. The first Brunel office in Poland opened in Wroclaw, in September 2008. New location on the warehouse map for Philips Lighting Poland S.A. Lighting producer Philips Lighting Poland S.A. has leased a new warehouse location in Central Poland. The development of the modern facility for Philips commenced in Pabianice in September 2011. The building will have in total 9,500 m2 of warehouse and logistic space. Phillips will occupy approximately 9,200 m2 of warehouse space and 300 m2 of social & office area. It is the second investment of the company in the Central Poland region. Marek Sobieraj, Plant Manager, Business Centre Automotive, Philips Lighting Poland S.A. Branch Pabianice, said “Opening a modern warehouse & distribution centre in Pabianice is an important part of our company’s wider strategy in that part of Poland. Upon completion, the facility will enable us to increase the standards of customer service, and will support further growth of the business in Poland and in Central and Eastern Europe. To date, all the phases of the investment have been delivered in accordance with the schedule. We trust that the building will also be completed as planned.” FCSR approved as a public benefit organisation (OPP) The Foundation for Corporate Social Responsibility has become a Public Benefit Organisation (OPP) under Polish Tax Law. The Public Benefit and Volunteer Work Act provides an opportunity to donate 1% of your personal income tax to support the work of the Foundation in feeding, educating and empowering poor children in Poland. Since time is comming near to file annual personal income tax returns in Poland, the Netherlands - Polish Chamber of Commerce, as a co-operating organisation of the FCSR, would like to draw your attention to the fact that all Polish taxpayers can donate 1% of their tax to a public benefit organisation, such as the Foundation for Corporate Social Responsibility. issue 37 Bulletin 27 Beechnuts and simulation games Willem Klein Klouwenberg is the managing director of training company Match and More Poland, a company that is developing rapidly on the local market. What can you tell me about Match and More Poland? Willem Klein Klouwenberg: “Match and More is a training and coaching company. Initially Match and More Poland was focussed on the Banking and Insurance industry, but we are focussing on new segments, such as health, local government, call centres and retail in general. It is the companies from this sector, the B2C sector, that have to constantly change and adapt to new demands from customers. And in this market segment we are seeing our largest opportunities for Match and More.” Are Polish companies open to these new techniques? After all, in Poland people are used to theoretical training sessions? “First of all, I am very positive about the effect we are offering with our simulation games. We have already seen very positive reactions from our clients, and that is why I fully believe we should continue with this. There is a reason for my conviction. Labour costs are becoming higher, and so the quality of the organisations and also the quality of the trainings should be shifting to a higher level. We are already seeing that many international companies in Poland are not satisfied with the training methods that are currently offered on the market. Due to the increasing number of international companies present in Poland, there will be a higher demand for these types of training ideas and simulations. The challenge will be to expand our group of partners and to maintain connections with Polish culture.” How does this concept help in day to day situations? great to value everybody on their own strength. Not many people experience this in their work environment. People in my company say that they get a lot of energy out of their work. This has a significant effect on the services you are offering as a company.” “Basically it can help people become satisfied in what they do, and ultimately this results in more successful people. It starts already with training these people. A lot of people are trained in what they don’t like, and so they become unhappy. But when they do things they like, they are energised through their How do you make use of this in your own company? work. If you let beech nut people do structured and technical work, they will like this and they will enjoy their work. If I have a meeting with another beech “Our teachers are beech nuts. They have to be, because they have to work nut, a technical person, I bring somebody from my organisation with a similar structurally. I have been a trainer myself and gave a training that was meant personality and they will get on well immediately, which helps our organisation.” to last for 3 days, but I had already finished it in one and a half days. That shows that I am a walnut. However, we had But what you are actually doing is a great time during our trainings, and I finally labelling people. decided to make 2 trainings for this client of one and a half days each.” “No, I don’t do that. I always let people themselves discover what type of person And how about your clients, do you offer they are. And you are always composed them your model? out of two nuts. For instance I am a walnut when it comes to thinking of “I do not, but it could be useful to them when creative solutions for companies, but they are hiring staff. In chemical companies when I start cooking I am an absolute there is not so much need for walnuts beech nut. I like to cook from recipes out of a book. Without this I don’t feel than, for instance, in the retail sector. Banks are on the retail market, they at ease. So this theory is not about labelling, people are too complex for that.” are constantly changing. If they don’t change, they will be punished by their consumers. In advertising, you can also divide your message to different Are there many walnuts in your organisation? types of people. There are the operational excellence people, there are the loyal people that will always buy with you, and there are those who will always “No, you cannot have too many of them in your organisation. I once discussed buy the newest and most innovative products because they want to discover this topic with the CEO of KPMG and he told me that he had about 6 to 7 things. For instance, in my company I have a business development manager innovative people in his company. They are the walnuts. You cannot have too who is a very technical person. He structures my offers. I can work real well many, because otherwise your company will descend into chaos. It can be with him and he knows this. Together we produce amazing work.” “People in my company say that they get a lot of energy out of their work. This has a significant effect on the services you are offering as a company.” Match and More Polska Our key objective is to conduct training programs, dedicated mainly to companies from the financial sector (banks, insurance companies, financial intermediaries). We conduct workshops and training programs tailored to the needs of each client taking into account the special needs of the trainings participants. Advertisement Concentrating on the tasks, focusing on people. During a previous meeting you told me your own theory about the character of your staff. Can you explain this once more? Can you tell me more about your training? Why are you so special? “When you look at people you can tell if they are creative or rather focussed on the technical side of things. I have worked this out as a theory that can help you “First of all, it is our vision that with every training given, we should limit the amount to better judge situations or business partners.” of theory that is offered, and maximise the amount of practical experience. This certainly gives the best results. Match and More Poland recently decided to Can you tell more about this theory? introduce sustainable learning techniques into our training. As one of the first training companies, we are now using simulation games. During our training sessions we offer several business cases and our “When you first hear this, it might sound kind of odd, but I have divided the several characters of people by the names of nuts, for instance beech nuts and trainees have to solve the cases together. Our professional staff will guide the participants through the sessions and lead the evaluation of the sessions. walnuts. People with a beech nut character are very technical people. They like order and tend to avoid chaotic situations. On the other hand, the walnut type The games we are using have been developed especially for the Polish of people are, like the shape of this nut, more creative and more eager to take market and they are very effective for training and preparing Polish managers risks and accept new challenges.” for new challenges.” 28 issue 37 Bulletin Match and More Polska Sp. z o.o. Al. Niepodległości 106, 02-585 Warszawa tel./fax +48 22 402 18 17, [email protected] www.matchandmore.pl, www.matchandmore.nl issue 36 Bulletin 29 Advertorial Form of Power of Attorney In recent years, there have been an increasing number of deals in Poland where foreign entities have tried to purchase Polish businesses. It is common practice for foreign buyers to be represented by a proxy in such transactions. In Poland, the requirement of an appropriate legal form for the power of attorney is largely underestimated, not only among lawyers participating in transactions, but also by the courts where the results of these transactions are filed. In most cases, the proxy is granted abroad, pursuant to local laws in effect in the place where the buyer has its registered office. Once the proxy is granted, there is an important question that every manager has to ask, namely whether the proxy is fully effective under the appropriate provisions of Polish law. Under Polish Law, there is a general rule that the form for the power of attorney should follow the form required for the legal act that the foreign business wishes to conclude. If a foreign business purchases real estate, then the power of attorney for the plenipotentiary requires the same form required under Polish law for purchasing the real estate, namely the form of a notarial deed. In more common cases, if a foreign entity wishes to purchase shares in a Polish limited liability company, the proxy should have a power of attorney granted in the legal form with signatures certified by a notary, as this is also the form required by law for such a transaction. That analysis of the proxy’s legal form may not apply outside of Polish private international law rules, which stipulate that the legal act (transaction) is governed by the law applicable to the transaction. It is sufficient, however, for the parties to the transaction to follow the form required by the law of the country in which the transaction is concluded. The latter rule does not apply to the sale of real estate, or to transactions involving the incorporation, merger, division, transformation or dissolution of a legal entity. The form of a power of attorney, and the legal form of the transaction itself, are not the only elements that should be kept in mind by the parties participating in the deals, as other mandatory requirements of Polish law may be relevant. For instance, a buyer coming also an EEA country should apply for a permit to the Polish Interior Ministry where the company to be purchased owns agricultural land or forests. If such a transaction is not preceded by an application for the permit, the transaction will be invalid, and as such unenforceable. It is worth noting that if there is any doubt, the parties to any transaction should meet more stringent requirements for the power of attorney, and thus avoid a significant risk that the transaction might be challenged by its opponents. claims sourcing: strategic enabler I ncreased customer satisfaction, improved performance and reduction in costs, while maintaining a firm grip on your claims processes... That’s what claims sourcing is all about! 30 Our one-stop-shop claims and risk management services allow you to benefit from our infrastructure and our highly skilled claims professionals and surveyors through a single, local, point of contact. We represent clients – including major international insurance companies, captives, brokers and fleet owners – throughout Europe, offering a comprehensive outsourced solution for domestic and international claims. issue 34 Bulletin Sławomir Karasiński, Partner Fortak & Karasinski Legal Advisers “Fortak & Karasinski Legal Advisers has been awarded the European Medal for their European Law Legal Services” Advertisement Please contact: Mr Krzysztof Jablonski Managing Director CEE Region [email protected] tel. +48 500 10 25 88 Van Ameyde Polska Marsa 56B 04-242 Warsaw www.vanameyde.com Advertisement Advertisement DIVERSIFIED EXPERIENCE INTERNATIONAL DESK WARSAW International banking including comprehensive services for Dutch companies operating in Poland – supported by the knowledge and experience of Bank BGŻ and Rabobank Group. International Desk Warsaw +48 22 860 50 23 [email protected] www.bgz.pl Money is for people