fall09 - Chaos Studio Salon
Transcription
fall09 - Chaos Studio Salon
fall09 ® Family knows no borders. John Paul Mitchell Systems proudly supports Food4Africa and other local and international organizations in their commitment to feed, shelter and educate needy children every day. cut&dry cut&dry ® 1 15 47 13 7 3 3 features credits letters to the editor: Get Your Style Up to Speed: Fast Form and Hot Off The Press CEO John Paul DeJoria we want to hear from you! TM 7 13 TM Six Figures Gain a New Edge: Paul Mitchell Pro Tools Scissors ® TM Creative Director & Editor in Chief Nanette Furlong Bercu Executive Editor Tara Ennis Senior Associate Editor Kelsey Williams 19 15 19 21 25 artistically inspired Mentoring in Session Goddess Worship Shooting for the Stars performance There’s Power in Pink: Limited Edition Express Ion Smooth 1.25 ® 27 29 33 59 21 Enhance the Experience Drop By Drop: Tea Tree Essential Oils money matters The Wash House Contest Winners Express Way, Your Way SM Managing Editor Dina Jacobellis We are always on the lookout for professional quality salon photos and artistic work. Please send your comments, photo submissions and story ideas to: Cut & Dry c/o John Paul Mitchell Systems 9701 Wilshire Blvd., Suite 1205 Beverly Hills, CA 90212 Photos should be 8” x 10” or 300 dpi on a disc. Please include your name, salon name, address, e-mail, and the best phone number to reach you. We regret that we are unable to acknowledge or publish all submissions. Design Director Chris Fava Designer Vanessa da Costa Contributing Editors Nikola Cline Brenda DuVal Kristin Firrell Nina Kovner Jenny Overdevest Dee Quested Jenelle Renshaw Photo Editors Greg Bonhomme Corinne Brown Zlata Nikonovskaya Creative Consultant Y8’s Inc. paulmitchell.com Log on to the Paul Mitchell Professional Web site at www.paulmitchell.com whenever you see this symbol anywhere in Cut & Dry for the latest news, formulas, stories and other really great info. ® ® Registered trademarks of John Paul Mitchell Systems . © Fall 2009 John Paul Mitchell Systems . PRINTED IN THE U.S.A. (CD0909) None of the copy or photographs contained in this issue or any issue of Cut & Dry can be used without the prior written permission of John Paul Mitchell Systems . ® ® ® ® 29 money matters 35 36 Growing Your Business in Today’s Market 37 38 39 Green is the Word: Splish Salon 40 41 Work It: Experience Marketing 43 44 45 47 51 52 55 57 59 New Salon Software System: Millennium Platinum - The Paul Mitchell Edition TM Be a Man Magnet Client Speak: Talk to Your Guests About Paul Mitchell Pro Tools Take Home - Rev Up Your Revenues departments Ask the Expert: Fall for Vibrant Reds Be Nice or Else: Creative Love Come and Get ’Em: Shooting for Success Strut Your Stuff Branding Winners Connect: Match Point We Care The Buzz Education and Events Backtalk with LaDonna Dryer Cyril Thomas Mitchell was born in the United Kingdom to a family of two generations of hairdressers. He enrolled in beauty school and eventually chose Paul Mitchell as his hairdresser name. When stating his occupation on important papers, including official paperwork in the U.S., he didn’t put ‘president’ or ‘superstar’…but HAIRDRESSER. When we started this company for hairdressers, we naturally used a name that represented hairdressers…the same name that Cyril Thomas Mitchell chose to represent himself. Just think about the pride this great, humble man had in who he was and what he did. Twenty years ago, I lost one of my dearest friends to pancreatic cancer. But his uniqueness as both a human being and a hairdresser is honored, remembered and appreciated. Peace, love and happiness, John Paul DeJoria where in the world is JP? On behalf of hairdressers worldwide, John Paul’s recent travels included conferences, speaking engagements, school openings and philanthropy efforts. 1 Jacksonville, FL Machu Picchu, Peru New York, NY Washington, D.C. Prague, Czech Republic Portugal France Rome, Italy Lake Tahoe, NV Las Vegas, NV Austin, TX Birmingham, UK Newport Beach, CA Jamaica PAUL MITCHELL SCHOOL OPENINGS: Tinley, IL Brick, NJ Louisville, KY Denver, CO [ GET YOUR STYLE SPEED UP TO Meet today’s challenges head-on with hot new products, innovative tools and essential education, only from Paul Mitchell®. Busy days get a speedy boost with NEW Fast Form™ and Hot Off The Press™. Learn tips and tricks to create the latest looks with the Six Figures collection DVD. And take your creativity to the edge with FEATURES NEW handcrafted scissors that make every cut extraordinary. 3 HAIR: Robert Cromeans, Scott Cole, Linda Yodice, Stephanie Kocielski, Angus Mitchell, Takashi Kitamura PHOTO: Spicer WARDROBE: Emma Trask MAKEUP: Collier Strong cut&dry hot off the press TM PROTECT FRAGILE ILE STRANDS FROM THE WEAR AND TEAR OF HEAT EAT STYLING. THE INNOVATIVE IVE FORMULA SHIELDS LOCKS CKS FROM HUMIDITY AND ND DAMAGE. GE. Why You’ll Love e It: Thermal Defense nse Rice hull extract builds ds a weightless barrier between een fragile strands and damaging ging heat tools, while wheat proteins eins deliver an extra dose of strength. gth. Versatile Hold old The multi-purpose formula grips rips and controls during heat styling ling and provides flexible hold for finished styles. les. Faster Styling ing “Hot Off The Press makes heat styling effortless and gives you the results you want in half the time in one quick step. Fast Form gives fine and medium textured hair the muscle it needs for any look. And the best part is, it provides enough memory to last between styling sessions.” - Paul Mitchell® Artistic Director Stephanie Kocielski Quick-drying, humidity-resistant tant spray adds elastic shape ape memory for effortless curls s or smoothing with a hot iron. ron. fast form TM GET THE PLUSH CONDITIONING OF A CREAM CONDITIO WITH THE HOLD OF A GEL— FORM IS THE FAST FAST FOR AND EASY EAS WAY TO MAKE MANE BEHAVE. TAME THAT MA TEXTURE, CREATE DETAIL TEXTURE AND STYLE STY THOSE LOCKS IN MINUTES. MINUTES You’ll Love It: Why You’ Tames All Al Textures Soothing sshea butter, evening primrose, avocado and jojoba oils sensational slip and leave create sen most rebellious locks even the m shiny and manageable. Incredible Memory Use on we wet or dry hair for clean detail and long-lasting flexible hold that keeps your style right where you want it. i Faster Dr Drying FEATURES Save precious prec minutes and get out thanks to reduced the door faster fa styling and drying time. 5 cut&dry SIX FIGURES Harness the power of creative collaboration as six top Paul Mitchell® artistic directors and platform artists bring you red hot looks from start to finish. Robert Cromeans, Scott Cole, Linda Yodice, Stephanie Kocielski, Angus Mitchell & Takashi Kitamura let creative sparks fly with this sizzling new cut, color and style collection. Increase revenue and boost your creativity with the Six Figures DVD featuring innovative cut and color techniques, a variety of styling options and insider tips on everything from formulation to service strategies. six figures stylist kit FEATURES Purchase the Six Figures DVD and receive two new Express Style® products, Fast Form™ and Hot Off The Press™—free! All packed in a keepsake carry-all bag. 7 cut&dry Product: Sculpting Foam Products: Super Skinny Relaxing Balm, Hot Off The Press, Worked Up® Products: Sculpting FoamTM, Super Skinny® Relaxing BalmTM, Hot Off The PressTM Angus’ Haircut Tip: “It’s not how much you take off; it’s how much you leave on that’s important. Even if your guest has short hair to begin with, you can change someone’s shape—change someone’s personality—by removing the weight in the right place.” Linda’s Color Tip: “7OR is something you can add like seasoning to every red—whether it’s cool or warm. It’s the perfect tool to add vibrancy and put ‘pop’ into your red tone.” FEATURES Valeriya 9 cut&dry 1) Paul Mitchell® the color 1 oz. 4RO + 1/2 oz. 7OR + 2 shots Color Shots® Red + 3 shots Color Shots Orange + 1 1/2 oz. 20 volume Cream Developer 2) Paul Mitchell the color 1/2 oz. 5CC + 1/2 oz. 7OR + 3 shots Color Shots Orange + 1 oz. 20 volume Cream Developer 3) Paul Mitchell the color 1 oz. 7OR + 2 shots Color Shots Yellow + 2 shots Color Shots Red + 1 oz. 30 volume Cream Developer Products: Sculpting Foam, Worked Up Takashi’s Haircut Tip: “For medium to fine texture, it’s important to help the hair move. That’s why I like to keep it textured on the ends—it puts a lot of space in the hair.” Scott’s Haircut Tip: “Get away from the old classic bob graduation. Instead of diagonal or vertical graduation, I do it horizontally. It’s more today, more modern.” Stephanie’s Color Tip: “Lighten Up blonding paste is a great way to ‘exfoliate’ color and remove some natural level on fine hair. It fattens up the fabric and erases just enough pigment so the INKWORKS® looks amazing.” TM FEATURES Linda’s Color Tip: “Paul Mitchell the color offers RRs in 4, 5 and 6. For a little extra oomph, I make a 7RR by adding a one-inch ribbon of the Highlift Series. It’s a little magic trick to lighten and brighten your formulation.” 11 Jasmina Aaron 1) 1 oz. Lighten Up + 1 1/2 oz. 5 volume Cream Developer 2) PM SHINES® 1 oz. 6RV Ruby Slippers + 1 oz. 3R Zinfandel + 3 shots Color Shots® Red + 3 shots Color Shots Violet + 2 oz. Processing Liquid 3) INKWORKS 2 parts Red + 1 part Neon Red 1) Paul Mitchell® the color 1 1/2 oz. 5RR + 4 shots Color Shots Orange +1 1/2 oz. 20 volume Cream Developer 2) Paul Mitchell the color 1 1/2 oz. 6RR + 1 inch HLP + 1 1/2 oz. 30 volume Cream Developer 3) INKWORKS Hot Pink + Neon Red Products: Fast FormTM, Hot Off The PressTM, Gloss Drops® Products: Fast Form, Hot Off The Press cut&dry GAIN A NEW EDGE YOUR PERFECT CUT BEGINS WITH EXCEPTIONAL SCISSORS. ENJOY CUTTING-EDGE CREATIVITY WITH THREE NEW EXTRAORDINARY SHEARS, CREATED BY MASTER SCISSOR ARTISANS IN JAPAN. HANDCRAFTED FROM START TO FINISH USING THE FINEST JAPANESE STEEL, PAUL MITCHELL® PRO TOOLS SCISSORS SET A NEW STANDARD OF QUALITY AND PERFORMANCE. TM FEATURES [ 13 cut&dry paul mitchell pro tools scissors THE SCISSOR 5.5 THE SCISSOR 6.0 THE TEXTURIZER HIGH PERFORMANCE, CLASSIC DESIGN PREMIUM PERFORMANCE, ADVANCED DESIGN HIGH PERFORMANCE, ESSENTIAL TOOL Why You’ll Love It: Effortless Accuracy Why You’ll Love It: Premium Quality Why You’ll Love It: Effortless Texturizing 5.5-inch convex blades and a long-lasting cutting edge deliver accuracy and control with every cut. 6-inch Japanese cobalt stainless steel alloy blades and a long-lasting cutting edge deliver smooth, precision cuts and maximum control for a variety of techniques. 5.5-inch blade, 30 precision wire-cut teeth and handmade forgings remove hair smoothly with ample control. Ultimate Comfort Symmetrical, level set handles allow for multiple thinning and texturizing techniques. TM Complete Comfort Offset ergonomic handle allows for natural arm and shoulder positioning. Handcrafted Japanese Steel Features premium quality steel crafted by the finest scissor artists in Japan. Products: Fast FormTM, Hot Off The PressTM, Worked Up® TM Ultra-ergonomic offset handle, a removable finger rest and finger guides provide the ultimate comfort cut after cut. Handcrafted Japanese Steel Features premium quality steel crafted by the finest scissor artists in Japan. TM Versatility Handcrafted Japanese Steel Features premium quality steel crafted by the finest scissor artists in Japan. THE ARTISTS: Carol DeLange Grandaw and Sunnie Brook Jones THE VISION: Flora and fauna play on nature inspired by photographer Andy Goldsworthy m e n t o r i n g i n s es s i on PAUL MITCHELL PREPARES HAIRDRESSERS FOR ONE OF THE MOST COVETED CAREER PATHS IN THE BUSINESS—SESSION STYLING. THE IDEA: Six hand-selected Paul Mitchell hairdressers from across the country enjoy the rare opportunity to gain experience as a session stylist. THE TRAINING: A sit-down with American Salon magazine, tips on working with the press courtesy of Paul Mitchell Senior Vice President Nanette Bercu and PR Director Jenny Overdevest, plus a Paul Mitchellsponsored photo shoot in Los Angeles under the direction of Editorial Director Lucie Doughty. ARTISTICALLY INSPIRED THE ASSIGNMENT: Divided into teams of two, the stylists planned every element of the shoot from start to finish, including model call, hair, makeup, wardrobe, lighting, mood and artistic elements. 15 PRODUCTS: Dry Wax™, Fast Drying Sculpting Spray™ cut&dry PHOTOGRAPHY: SEAN ARMENTA • WARDROBE: ADRIA HEATH • MAKEUP: KELSEY DEENIHAN • ART DIRECTION: LUCIE DOUGHTY PRODUCTS: Worked Up®, Extra-Body Finishing Spray®, Freeze and Shine Super Spray® THE ARTISTS: Hope Schiller and Sonny D THE VISION: Surrealist elements with a comic book PRODUCTS: Thicken Up®, Extra-Body Finishing Spray® ARTISTICALLY INSPIRED twist inspired by Salvador Dali and Stan Lee THE ARTISTS: Dee Adames and Johnny Diol THE VISION: Bold shapes and contrasting textures inspired by architect Santiago Calatrava 17 cut&dry PRODUCTS: Quick Slip™, Worked Up®, Extra-Body Finishing Spray, Illuminating Shine Spray® Goddess Worship A HEAVENLY VISION OF COLOR BY STEVEN ROBERTSON AND THE LUNATIC FRINGE ARTISTIC TEAM ARTISTICALLY INSPIRED For those who adore avantgarde styling and high fashion, this display of feminine beauty is nothing short of divine. The “Goddess Collection” by Paul Mitchell® stylist and learning leader Steven Robertson and Janae Johnson of Lunatic Fringe Salon illuminates a variety of celestial looks with bold strokes of color and an exploration in texture. Robertson and his team achieved their vision using wire, cardboard and wefts of hair. 19 “Paul Mitchell the color made it possible for us to achieve a wide range of color formulations, mixing the placement with the use of the eye-popping INKWORKS® color spectrum.” – Steven Robertson COLOR: 1 oz. 1 oz. 1 oz. .5 oz Paul Mitchell the color 8RV + 1 oz. Paul Mitchell the color 8N + 2 oz. 30 volume Cream Developer Dual-Purpose Lightener + 1 oz. 10 volume Cream Developer INKWORKS Hot Pink + dot of INKWORKS Red INKWORKS Hot Pink + .5 oz INKWORKS Neon-Red “The Lunatic Fringe artistic team stumbled across a photo that showcased a few models simply shot with bare heads,” says Robertson. “This inspired us to play upon its simplicity, yet show it as a canvas on which to display art. With avant-garde hairdressing, we believe less truly is more.” COLOR: 1 oz. Paul Mitchell the color 6N + 1 oz. 20 volume Cream Developer 1 oz. Dual-Purpose Lightener + 1 oz. 10 volume Cream Developer .5 oz. INKWORKS Green + .5 oz. INKWORKS Yellow 1 oz. INKWORKS Green + dot of INKWORKS Black COLOR: 1 1 1 1 1 oz. oz. oz. oz. oz. Paul Mitchell the color 5G + 1 oz. 20 volume Cream Developer Paul Mitchell the color 7G + 1 oz. 20 volume Cream Developer Paul Mitchell the color 7OR + 1 oz. 30 volume Cream Developer Dual-Purpose Lightener + 1 oz. 10 volume Cream Developer INKWORKS Orange + dot of INKWORKS Black cut&dry HAIR: STEVEN ROBERTSON AND JANAE JOHNSON OF LUNATIC FRINGE SALONS • MAKEUP: PAULA J. DAHLBERG • WARDROBE: KEITH BRYCE OF FILTHY GORGEOUS • PHOTOGRAPHY: JAKE GARN Shooting for the Stars Three talented Paul Mitchell® stylists scored the chance of a lifetime with an all-expense paid dream shoot in Los Angeles, courtesy of Paul Mitchell. Under the guidance of Editorial Director Lucie Doughty, these rising stars executed every single detail of their creative vision from start to beautiful finish. “With this shoot I wanted to take my art to the next level. I explored turning hair into hat shapes and played with contrasting textures of curly and straight.” – Mikel Sandoval ARTISTICALLY INSPIRED Mikel ’s Favorite Product 21 PRODUCTS: Soft Spray , Hold Me Tight™, Extra-Body Finishing Spray®, Worked Up® TOOLS: Express Ion Style® 1.0, 413 Sculpting Brush ® PRODUCTS: Freeze and Shine Super Spray®, Worked Up, Extra-Body Firm Finishing Spray™ TOOLS: 413 Sculpting Brush HAIR: MIKEL SANDOVAL, PAUL MITCHELL MASTER ASSOCIATE • CREATIVE CONSULTANT: LUCIE DOUGHTY • PHOTO: SEAN ARMENTA • WARDROBE: KELLI HOBSON • MAKEUP: DAVEN MAYEDA cut&dry ARTISTICALLY INSPIRED Stephen ’s Favorite Product – Nicole Beth PRODUCTS: Extra-Body Sculpting Foam®, Thicken Up®, Hold Me Tight™, Extra-Body Finishing Spray® TOOLS: Express Ion Dry® v.1, Large Express Ion Round® Brush Nicole ’s Favorite Product PRODUCTS: Fast Drying Sculpting Spray™, Gloss Drops®, Extra-Body Finishing Spray TOOLS: Express Ion Smooth® 1.25 cut&dry HAIR: NICOLE BETH, PAUL MITCHELL NATIONAL EDUCATOR • CREATIVE CONSULTANT: LUCIE DOUGHTY • PHOTO: SEAN ARMENTA • WARDROBE: MARIA INEZ DONOVAN • MAKEUP: KELSEY DEENIHAN 23 – Stephen Adams HAIR: STEPHEN ADAMS, PAUL MITCHELL SENIOR ASSOCIATE • CREATIVE CONSULTANT: LUCIE DOUGHTY • PHOTO: SEAN ARMENTA • WARDROBE: MARIA INEZ DONOVAN • MAKEUP: KELSEY DEENIHAN “I entered this contest to challenge myself. I’ve always focused on cutting and color; it was time to push myself with styling. For this shoot, I was inspired by soft, circular shapes—40s inspired with 80s sharpness.” “My biggest learning experience was that no matter how much you prepare, there will always be surprises. Rolling with the punches is a must! Working with Lucie was wonderful and I learned so much from her. I am excited to continue to expand my portfolio.” there’s power in pink ® THE LIMITED EDITION EXPRESS ION SMOOTH 1.25 > A portion of the proceeds benefits Cancer Schmancer You may know her as Fran Fine on the hit TV show The Nanny. These days, Fran Drescher is a bestselling author and women’s health advocate who created the Cancer Schmancer Movement. Now she’s teaming up with Paul Mitchell® to raise awareness and empower women everywhere. Here’s where Fran tells all… Tell us why you started Cancer Schmancer. It took me 2 years and 8 doctors to get a proper diagnosis for uterine cancer. I was very frustrated, and I ended up writing what became the New York Times bestseller, Cancer Schmancer. When I went on my book tour, I met with tens of thousands of people and realized that my story was not unique. I realized that the book was not the end, but the beginning of what was to become a life mission. Why does Cancer Schmancer focus on early detection? Our mission is to ensure that everyone with cancer gets diagnosed in stage one. We believe that stage one is the cure. It’s here; it’s available to us now. The reason we lose people to cancer, more often than not, is because of late stage diagnosis. That’s what makes Cancer Schmancer unique. We’re raising money to empower and educate patients to be medical consumers and to become better partners with their physicians—to learn the earlywarning whispers of cancer and the tests that are available. PERFORMANCE Is it true that you used to be a hairdresser? Yes, I’m STILL a hairdresser. Once a hairdresser, always a hairdresser! 25 cut&dry Why did you decide to become a hairdresser? I was a teenager living at home with my parents and trying to go on auditions and also go to college. I was already being offered opportunities to do what I wanted to do, but I wanted a good career to fall back on and I loved cutting hair. I cut hair even before I went to beauty school and even to this day, I cut my boyfriend’s hair. Also, it’s nice when you’re an actress and you know how to style yourself—then you’re not at everybody’s mercy. Do you have any tips for other curly girls? I don’t think you have to be a slave to making your hair straight if it’s curly. But when I do wear my hair straight, the Express Ion Smooth 1.25 works really well. I love that you can adjust how hot it gets. I have fine hair and the iron does a great job without damaging my hair at all. It’s really easy to hold and easy to use. I’m very excited about the limited edition Express Ion Smooth 1.25. I love being associated with a company that has a conscience. How is Paul Mitchell an ideal partner for Cancer Schmancer? Paul Mitchell is exemplary in their philanthropy. It’s a successful company that is dedicated to fighting the good fight on behalf of humanity and the planet. I really admire that. Because I’m a celebrity, I’m a hairdresser, I’m friends with John Paul [DeJoria], I’m out there doing the same thing. When we synergize, there’s a good possibility that the sons and daughters of tomorrow will grow up in a world where nobody will be diagnosed with cancer beyond stage one. > To get the limited edition Express Ion Smooth 1.25 in your salon, contact your authorized Distributor or Salon Consultant. For more information on Cancer Schmancer, visit www.cancerschmancer.org. enhance the experience drop by drop NEW Essential Oils from Tea Tree Indulge guests with an extra dose of sensory therapy in the salon with pure essential oils from Tea Tree—now available in all three flavors! Parisian Beauty Academy, Hackensack, NJ Lemon Sage Essential Oil Lavender Mint Essential Oil Tea Tree Essential Oil What it does: Lemon oil is known for its rejuvenating and cleansing qualities. Sage helps heighten the senses and improve memory. Lavender oil helps relieve fatigue, headaches and insomnia. Mint oil is traditionally used for its restorative properties and is known to improve memory and retention. Tea Tree oil is well known for its healing properties and is often used as an antiseptic, disinfectant and germicide. Why you need it: Adds a refreshing twist to the salon experience by rejuvenating mind, body and spirit. Enhances the salon experience by helping ease anxiety and providing serenity for the senses. Its versatile uses and multiple benefits make it a must-have for any salon. Create the Essential Experience at the Wash House : SM • Infuse a warm, moist towel and place it gently over your guest’s face. • Create your own massage oil by adding a few drops to carrier oil. • Put a few drops on a dry cloth and place it in the dryer with your towels. • Put a few drops in an oil diffuser or add to the melted wax of an unscented candle. • Add several drops to a spray bottle filled with water for an all-natural air freshener. PERFORMANCE • Use diluted Tea Tree Essential Oil to clean and refresh Wash House surfaces. 27 • Offer Wash House Menu items that feature the new oils, such as Lemon Aid and T3 Tension Tamer. For more ways to incorporate Essential Oils from Tea Tree into your Wash House services, log on to the Paul Mitchell Professional Web site at www.paulmitchell.com. cut&dry Take Home : SM Recommend Essential Oils from Tea Tree so guests can indulge in the sensory experience at home. wash house contest winners SM 2009 When it comes to pampering guests at the Wash House, these salons know how to lather on the luxury. Check out the innovative ways they’ve taken their back bars from basic to buzz-worthy, and get ideas about how you can raise revenues by turning your sink into an unforgettable spa-like experience. 1st place winners: Bliss & Co., A Paul Mitchell Signature Salon High Point, NC Owners: Cara Lentz and Heather Moon Number of chairs: 11-20+ Marketing claims to fame: Custom Wash House “Rituals” using earth-friendly elements like sugar and lemons during treatments, spa-like ambience with soft lighting, candles and warm towels. Opposite page: Eclectic Hair Loft Indianapolis, IN Owner: Ayana Brown Number of chairs: 1-4 Marketing claims to fame: Custom Wash House Menu with creative language, complimentary T3 Experience upgrade for first time clients, Wash House tour, Wash House experience gift certificates, enticing DVD loop featuring services offered at the Wash House. ECLECTIC HAIR LOFT MONEY MATTERS “When clients read our Wash House menu, they can’t resist taking advantage of an experience that promises to be an in-house mini vacation. They feel renewed when we are finished and come back wanting more.” 29 BLISS & CO. “At a time when guests are cutting back, adding an affordable ‘Ritual’ at the Wash House allows them to continue feeling relaxed and pampered. We all want value for our money—the Wash House experience makes guests feel like their money is well spent, even before we cut or finish their hair.” cut&dry Hollywood Hair Salon and Spa, A Paul Mitchell Focus Salon 2nd place winners: Centralia, IL Owner: Sonya Gettinger Number of chairs: 5-10 chairs Marketing claims to fame: Custom Wash House Menu with fun “Hollywood-themed” language, monthly and seasonal Wash House specials, “Lather Oasis” featuring a waterfall mural and relaxing “tropical paradise” sounds. SM Indulgence a Salon, Mt. Pleasant, SC HOLLYWOOD HAIR SALON AND SPA Owner: Christina Miller “The Lather Oasis has helped bring many new guests into our salon. It also allows guests to experience different products, which has led to more Take Home sales. We’ve seen a substantial increase in service and retail dollars per guest.” Unique Hair Design, Lincoln Park, NJ SM Owner: Connie Masullo The Roots, Gering, NE Owner: Michelle Reinmuth Blondeberry Salon Inc., Bourbonnais, IL Owner: Robin Monik Rockstar Hair Studio, Reno, NV Owners: Devlin and Carleen Devlin 3rd place winners: Evolve, A Paul Mitchell Salon, Maize, KS Owners: Chris & Reba Allison New Dimensions Salon & Day Spa, Hornell, NY Owner: Kristi Hawley Imagine Salon and Day Spa, Glenwood, IL Owners: Lynn Griglin & Rochelle Seput International Hair Gallery, Palm Harbor, FL BLONDEBERRY SALON INC. Owner: Linda Camacho FIX, Boulder, CO Owner: Robin Laurel MONEY MATTERS FIX 31 cut&dry Express Way, Your Way Express Way events are heating up salons across the country. While each party has its own fun twist, one thing remains the same—they’re a great way to connect with guests and get the word out about Paul Mitchell® Pro Tools™ and Paul Mitchell styling products. Chaos Studio Salon Mt. Clemens, Michigan The Scoop: Express Style® event with blow-dry and styling lessons, complimentary chair massage, 10% discount on all products, and a raffle to benefit a local charity. The Success: Sold 10 tools that night and nine more the following week, plus many other products and gift certificates—a 600% increase over an average week! “It was a huge success for our team. The guests love their new tools and feel confident that they know how to use them correctly at home.” – Jennifer Case, owner Radical Rubies Salon McMinnville, Oregon The Scoop: Specific guests were invited for an afternoon of styling complete with Wash House experience, blow-dry, and a step-by-step overview of all of the Paul Mitchell Pro Tools. The Success: Sold three Express Ion Style® 1.0 irons, one Express Ion Dry v.1, and three Express Ion Round® brushes in just two hours, plus two Express Ion Dry v.2 dryers the following day. SM The Studio – A Paul Mitchell Focus Salon Cleveland, Ohio The Scoop: An evening tool party where guests were invited for food, drinks and an introduction to Paul Mitchell Pro Tools. The Success: Twenty guests made reservations (at $25 each) for personalized style coaching. The team sold four irons, an Express Ion Dry® v.1, The Diffuser and several brushes that night—and then three more irons the following weekend. “We’re going to host a Tool Party once a month. Our Tool Bar is getting great reviews and guests love that they can try the tools!” – Rachelle King, owner “Our guests were thankful for the tips and excited to go home and use their new tools. Thanks to Paul Mitchell for giving us great ideas to build our business. Our next Tool Party will be in six weeks!” – Lisha Rhodes, owner MONEY MATTERS SM 33 cut&dry For tips on how to host an Express Way Event and to download a customizable invitation, log on to the Paul Mitchell Professional Web site at www.paulmitchell.com. s romean C t r e b By Ro s s e n i s u b r u yo et g k r n i a grow in today’s m s, ckward a b p e t s st take es one u k a m t y s r nom wne really o t the eco day salon o n e e m h i t W is the odern mpact i m w t o s s N e a g . big we ard a ke the s forw a p es are e m t m s n i t a c e l i e two h w w ulture ize how c g r e t u a o r t s nd alons a s r u o in get . r going to e ly u n tr n i is , House the team little th e Wash ner is, if get growing $$$ one guest at a time NEW Salon Software System: Millennium Platinum – The Paul Mitchell Edition ® TM Reaching your professional goals and tracking that success has never been easier. Paul Mitchell has partnered with Harms Software—the most recognized and respected name in salon/spa management software—to create Millennium Platinum – The Paul Mitchell Edition. Manage and grow your business, one guest at a time! Here’s a sneak peek at some of the valuable features of this new software system. Toolbox Puts the most important screens and functions at your fingertips. SM MONEY MATTERS n ow nted th am services s a salo er I inve our Te a ft Y d A e . n for new d g rn d e li a e lv A z y le o li v a e v u in I’ at man t I vis to be g that Menu th em wha ey have e th s One thin th u ld , 0 o g to ,0 H in 150 0 and ash someth n team rated $ dible W b lo a re le s c behind e s in c a e . People ith th ration my Veg s alone e up w as ope m g m e e I went to a it c V y y u to your en ar, m ink. The ouse M nd listen a H . Last ye y r h a at the s fo s d a k to s W a re using favor to om the salons a in your enue fr v ’s it e r — d te e as crea in incre help to at they h w rt o supp ut. doesn’t am’s inp ut that b , e s salon te u Ho team, e Wash sk your th A h r. it e w h furt y l job d even isionar it to go onderfu o to ad t w d n a a e e w w Be a V n I do s to can ary— ns have ith idea ? What s w a vision s e p c m u c I’ u My salo e . ings at s om fied to do th ated th m satis ity to c s I’ re n y c u a n t t r a w a e o h e p v m ati op ?W torm cre working am the . Brains your te e “What’s c e n iv ie r G ow?” n expe more w ate salo im lt d. u e h t r grante create at s take fo n lo a s It’s a gre t s values. that mo s or u t o e n d en Tim atme for trem st at a use tre g e o u in H k G o h t s e lo Wa rtan to are ate On —like a ’s impo people s It r, e . e d Celebr v m ra e e g n up nd tell te th ore tha back a celebra e limentary u p m o m o Now m y o c t c a mething nt to ts th add on sts wa build so ur gues e o u u y o g time to y w s o lp e ak game. ill he st to sh that m e of the They w e . m c n a n n lo ritual—ju ie e a r s e ur t’s th an exp ion, tha bout yo provide y recess know a n a y e In h . t on ne reputati everyo —your le b a lu a very v 35 Daily Functions Easy access to a simple to use appointment book, cash register, inventory control system and amazing marketing tools. “What If” Forecasting Determine the average service and Take Home ticket, frequency of guest visits, guest retention and rescheduling rates needed to reach your financial goals and dreams. Reports Pre-schedule and run reports at the click of your mouse. Employee Employees can view their own Key Performance Indicators in real time. Daily Statistics View a real-time snapshot of the Key Performance Indicators including average service and Take Home tickets, guest traffic patterns and rescheduling rates. SM Reservations Maximize stylists’ time, productivity and appointment potential. For more information about special Paul Mitchell pricing and how to order Harms’ Millennium Platinum – The Paul Mitchell Edition, log on to the Paul Mitchell Professional Web site at www.paulmitchell.com or call 888-813-2141. cut&dry Guests Get a list of guests who are due for a visit and contact them electronically. be a man magnet green is the word Splish Salon—A Paul Mitchell Signature Salon in Conifer, Colorado—proves that an investment in our planet pays off. Their floor-to-ceiling green construction and earth-friendly business practices are helping to grow a healthier planet and boost their business! ® Check out a few of Splish Salon’s bright (green) ideas: • Rolled out the Green Carpet Used eco-friendly carpeting and hardwood floors from a sustainable forest in Paraguay. • Went Bananas Chose counter tops and cabinets made out of recycled banana fibers. • Opened a Filling Station Encourages guests to reuse empty Tea Tree shampoo and conditioner bottles by bringing them back and refilling them for a portion of the cost of a new bottle. • Running Green Lights Uses only low voltage or CFL lighting. • Catching Wind Runs on electricity that is 100% wind generated. • Community Ties Operates Splish Foundation which contributes to local non-profit groups and provides environmental education throughout the community. “Businesses built and operated in an environmentally friendly, socially responsible way attract customers. Green business is simply good business.” – Matt Walsh, Splish Salon Systems President MONEY MATTERS For more eco-inspiration, visit the “Greening Your Salon” page on the Paul Mitchell Professional Web site. Log on at www.paulmitchell.com. 37 cut&dry Men’s grooming revenues continue to rise and your salon has an opportunity to get in on the action! We’ve uncovered what men really want when they walk into the salon—here are three easy ways to win him over and keep him coming back for more. 1. MAKE IT VISUAL Encourage male guests to explore the services offered in your salon with displays and menus featuring guyfriendly products, images and language. 2. KEEP IT QUICK With male salon guests, timing is everything. Satisfy their need for speed with time-saving tools like the Express Style Category. ® 3. STAY IN HIS COMFORT ZONE Adapt salon services like the Wash House Experience to meet male guests’ tastes and needs. Using products he prefers, like the Tea Tree line, and male-targeted dialogue will help him warm up to the salon experience. SM To download Wash House Menu cards featuring services he’ll love, log on to the Paul Mitchell Professional Web site at www.paulmitchell.com. client speak experience marketing By Steve and Terri Cowan How to Talk to Your Guests about Paul Mitchell® Pro Tools™ with Paul Mitchell Artistic Director Stephanie Kocielski Dialogue in the salon is so important. Think about how you want to promote your business and set yourself up to win. Turn your guests on to style with knowledge using Paul Mitchell Pro Tools. < Service support Focus on the products and tools needed to support that great haircut or service. We all know that tools give guests the ability to take home our expertise. Talk your guests through the styling process and tell them why these tools are right for them. < It’s not your granny’s blow dryer Ask your guest when they last purchased a blow dryer (or smoothing iron) and emphasize how much the technology has changed. An upgraded dryer means an upgraded look, not to mention the time saved every morning. If your guest has the newest iPhone, chances are they want the latest and greatest thing. < Something new Is your guest happy with their current styling routine and the time and effort it requires? Offer new styling options and show them the tools to do it at the Tool Bar , where guests can learn, play and experiment with all Paul Mitchell Pro Tools. SM MONEY MATTERS For more tips and advice from Stephanie Kocielski, check out her new blog on the Paul Mitchell Professional Web site. Log on at www.paulmitchell.com. 39 This is the perfect time for Paul Mitchell salons to turn the tables on a sluggish economy by focusing their attention on experience marketing with the Wash House , the Color Bar and the Tool Bar . SM SM SM We are a business catering to the sense of touch (retailers are not allowed to do that). The guest’s time in the Wash House—with the low music, the waterfall lighting and the massage—is a special time, a soothing haven of peace and quiet. Now more than ever, your guests are looking for extreme value for their dollar. Why wait? There is no better time than now to launch your own experience marketing campaign. Here’s how: 1. Write a protocol of experience marketing for your salon. As a salon owner, this means putting into place each of the steps I want guests to experience at the Wash House, Color Bar, Tool Bar, etc. 2. Develop specific word-for-word dialogue to engage the imagination and inspiration of guests. 4. Target a number of guests each day who would enjoy an experience marketing upgrade. 5. Feature a different product or service each week from the Tool Bar, the Color Bar or the Wash House for service marketing. 6. Measure the results. 3. Schedule a staff training. In today’s market, we’ll be compensated based upon our ability to speak about beauty. Experience marketing is our opportunity to speak about beauty at the top of our voices. cut&dry REV UP your revenues Ladies and gentlemen, jumpstart your Take Home sales! Increase your salon’s sell-through success by creating traffic-stopping displays featuring NEW Fast Form and Hot Off The Press . SM TM Special Display Put a spotlight on Fast Form and Hot Off The Press with dynamic displays in the main thoroughfares of your salon. TM < Window Steer guests into your salon with a window that communicates the time-saving benefits of Fast Form and Hot Off The Press. Create this display: • Rolling storage bookcase, WestElm.com • Red file boxes, ContainerStore.com • Clocks, IKEA.com • Red chairs, IKEA.com • Express Style road signs • Express Style 3-sided POP • Express Style poster Create this display: • Pedestals, WadsworthDesign.com • Express Style double-sided elliptical • Express Style road signs • 8X10 frame, SendAFrame.com • Express Style 8x10 POP ® < Take Home Drive sales with an impactful display featuring Fast Form and Hot Off The Press alongside the other Express Style products. MONEY MATTERS Create this display: • Express Style 3-sided POP 41 cut&dry To get the POP and signage shown here, contact your John Paul Mitchell Systems Distributor or salon consultant. ® ask the expert: linda yodice This fall, vibrant reds are hot! Artistic Director for Paul Mitchell Professional Hair Color Linda Yodice sheds a light on five easy ways to heat things up at the Color Bar. Q: A: My guests love to go red for fall. How can I give them the vibrant reds they crave? Paul Mitchell Professional Hair Color has everything you need to formulate the vivid reds. Here are five easy ways to create head-turning red hues: 1. UP THE VOLUME Use a higher volume of developer to add intensity to red color. The higher the volume, the more energy you have to achieve vibrancy. 2. USE YOUR TRUE COLORS Try mixing in a bit of true red when working with the RB series from Paul Mitchell® the color. The R and RR series will lessen the brown base and give you a purer red tone. 3. GIVE IT A SHOT Boost the brilliance of red shades with Color Shots® Red or Orange. Don’t be afraid to use the maximum amount for radiating results! 4. LET IT SHINE Opt for red hues from PM SHINES® when you’re working with pre-lightened hair. Because the colors are translucent, they appear more vibrant. 5. REACH FOR RED INK DEPARTMENTS Add a layer of pure pigment to your guests’ color with a topcoat of INKWORKS® Red. 43 Want to see Linda Yodice in action? Check out the NEW Six Figures DVD featuring your favorite Paul Mitchell artistic directors and platform artists. cut&dry creative love By Winn Claybaugh I once heard it said that hairdressers go to work each day with the intention of having fun. I think that’s true, so let’s make sure that what we do in this beautiful industry is fun, and that we stay in love with what we do. There’s so much great talk these days about the Law of Attraction and how we need to be aware and accountable for what we put out there, for the message we send to the universe. Sorry, but you can’t dislike any aspect of your career and expect the universe to shower you with prosperity. The secret is creative love, which means loving what you do, whom you do it with, and whom you do it for. • Love what you do: If the “romance” of being a hairdresser has worn off a bit, it’s time to introduce something new to keep the spark alive. I firmly believe that the solution for boredom or burnout is education. What class or seminar could you enroll in to take your skill and passion to a new level? • Love whom you do it with: A successful salon is made up of people in supportive and healthy relationships with each other, and a fun and loving atmosphere. By the way, love is a verb which means that you must do loving things for your salon teammates to keep your relationships strong. • Love whom you do it for: The only reason why you are able to drive the car you drive, wear the clothes you wear and enjoy the life you have is because of your guests. Yet some salons treat guests as interruptions to their days. The good news about today’s economy is that you may have extra time to service your guests. Enjoy that extra time and go out of your way to truly prove your gratitude through your actions, conversations, and behavior. Make no mistake—your guests are attracted to you more by your enthusiasm than by your marble floors, more by your cheerful disposition and love for what you do than by your sleek business cards. When you love your job and make it a daily priority to be nice to your guests and co-workers, your salon will reap the rewards. for success Each year, Paul Mitchell® Schools offer Future Professionals an opportunity to showcase their skills at a student-run photo shoot. Guided by the outstanding staff at Paul Mitchell Schools, the up-andcoming hairdressers experience every aspect of session styling— from storyboarding and model selection to makeup, wardrobe and hair. Check out the impressive talent of these rising stars. DEPARTMENTS Hair/Makeup/Wardrobe: Thelma Macias, Paul Mitchell The School – Costa Mesa Photography: Jason Dazzo shooting 45 Hair/Makeup/Wardrobe: Kody Kuehn, Paul Mitchell The School – Sherman Oaks • Photography: Jason Dazzo Future Professionals Become Beacons of our Industry Once again, Paul Mitchell Schools light the way for success. Thirty-six Paul Mitchell Future Professionals were recently honored with the Professional Beauty Association’s (PBA) 2009 Beacon Award. The winners—chosen for creativity, presentation and content of their resume and portfolio—received a scholarship to attend PBA’s Annual Symposium where they had the unique opportunity to network and learn from industry leaders. cut&dry Hair/Makeup/Wardrobe: Ashley Hall, Paul Mitchell The School – Santa Barbara • Photography: Jason Dazzo ® paul mitchell schools strut their stuff Reception Paul Mitchell The School – Salt Lake Salt Lake City, Utah Paul Mitchell Schools across the country decked out their “8 key areas” for the 2009 Strut Your Stuff contest, where they were judged on visual appeal, branding and selling power. With abundant creativity and attention to detail, these outstanding winners are in a class of their own! The Wash HouseSM Paul Mitchell The School – Salt Lake Salt Lake City, Utah The Color BarSM DEPARTMENTS Vanguard College of Baton Rouge Baton Rouge, LA 47 The Color BarSM cut&dry Paul Mitchell The School – Chicago Chicago, Illinois SPECIAL DISPLAY Paul Mitchell The School – Salt Lake Salt Lake City, Utah TAKE HOMESM Paul Mitchell The School – Houston Houston, Texas THE TOOL BAR THE TOOL BARSM Paul Mitchell The School – Houston Houston, Texas SPECIAL DISPLAY Ulupono Academy Honolulu, Hawaii STORE FRONT/WINDOW DEPARTMENTS Paul Mitchell The School – Salt Lake Salt Lake City, Utah 49 THE TOOL BAR cut&dry North Haven Academy North Haven, Connecticut Paul Mitchell The School – Memphis Bartlett, Tennessee s, th 5 m ag ic Jessica Jessica Jones Jones 3 w e paulmitchellconnect.com Find out how this recent Paul Mitchell School grad and Focus Salon owner found their perfect match on Paul Mitchell Connect. on he br ll S in ch gi o ng o th ls ra ei is rs e ix d $ -y 9 ea 39 r t ,9 ot 06 al f to or ne ch ar ari ly ty $3 in .4 ju m st illi th on re ! em ca re of m em or ie s2 00 9 match point: Pa ul M itc Paul Mitchell The School Orlando graduate Found her new home at Box Office Hair Focus Salon in Winter Springs, FL 1 “During the last week of school, we did a class on Paul Mitchell Connect. That night I went home, built my profile and posted pictures of some of the mannequins I did in school. I also searched to see who was hiring. Soon I started to receive e-mails from salons, and after 6 weeks I got an e-mail from the manager of Box Office Hair; she said she wanted to meet me. We set a date to meet and we hit it off. I was especially excited when I saw that they are a Focus Salon—it made me feel at home. 2 PaulMitchellConnect.com is an easy way to put yourself out there. I definitely recommend it!” Evian Beitbadal 6 DEPARTMENTS When I speak to other Focus Salon owners, they agree that the hardest part is building a team. You need great people behind you to move your salon forward. Paul Mitchell Connect helped me build my dream team!” 51 Salons can find their perfect match by visiting Paul Mitchell Connect at www.paulmitchellconnect.com cut&dry t en ev ity ge ar or . t e ch G en ll g he in nd ev Fl itc la s l e i g lM . he or rin au en itc m r es P Sp g. 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The site made the hiring process very easy and personalized—I could see much more about the person than just a resume. 4 Jessica Jones Owner, I.M.E. A Paul Mitchell Focus Salon in Turlock, CA Built her all-star team using Paul Mitchell Connect 11 DEPARTMENTS 5 6 9 12 2 w e 10 3 ca re ® 8 cut&dry 53 1 7 ll ll ” st ch s e a he ch ee Tru Be t itc it Tr f a lie M M t ro g l o u n ul au N atte rJ pa Pa . P air, M fo To cs i 0 t a w H r of re ho t fo 50 he t $ -a S u d up d es d rk ay “C cte an an of ise le fA Yo od he lle a t c o o T r ps isk a e ew e in c hi r d on ut N f Th ed was rs at de tit ge eg a r l e s n r m t o at ir Si In up. ra ho a ,O fro on icip ha ild ar t. sc ho ao an ille W s ls fr rt re S v w C e r ee na in pa he en d he nn e cl t o z i v f n i oy th h n a sio uz try , w g c g l i pl o 0 cM a a in m es b n ek 0 s e k . M l h 0 st em of en ou e a fro B ® ha T 3, in en ta Pr gre e c th Wls. 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Our exciting in-salon classes deliver the knowledge, inspiration and support you need to take your salon business to new heights. Contact your Salon Consultant or John Paul Mitchell Systems Distributor to learn more. The Blonding System • Freshen your blonding skills with time-saving tips and new techniques featuring Dual-Purpose Lightener and new Lighten Up • Learn proven strategies for boosting your blonding business ™ Angus M Volume 3 – The Trilateral Collection • Learn four geometric haircuts in short medium and long lengths, plus four fresh color techniques • Discover innovative styling and finishing options Express Way Collection featuring Paul Mitchell Pro Tools • Learn three haircuts, three quick color techniques and nine different styles showcased in the Express Way Collection • Learn to maximize your time and creativity using Paul Mitchell Pro Tools DEPARTMENTS Mississauga Hair Camp September 14 • Mississauga, Ontario Artist: Lenny King For tickets call: 1-800-268-1905 Visit www.paulmitchell.com for a complete list of sports marketing events. R. Stafford Hair Camp September 21 • Denver, CO For tickets call: 1-800-447-0202 ext. 1 3-Day Adaptive Color November 1-3 • Orlando, FL 57 SEPTEMBER Sports Marketing Events Hit the slopes, catch a wave or enjoy a little fun in the sun at a Paul Mitchell sports marketing event near you. These action packed events offer your salon the perfect opportunity to create a buzz in your community, encourage team work and raise money for amazing charity groups. To learn more about these and other Paul Mitchell events, log on to the Paul Mitchell Professional Web site at www.paulmitchell.com. Aerial Hair Camp October 5 • Lake Geneva, WA Artist: Stephen Adams For tickets call: (800) 950-9565 Mid-American Beauty Classic October 11-12 • Columbus, OH Artists: Stephanie Kocielski, Takashi Kitamura & the ARCS team For tickets call: 1-800-335-7469 Armstrong McCall Cut, Color & Style Show October 18 • San Diego, CA Artist: Pamela Perettie For tickets call: 1-800-45 SALON Atlanta Hair Camp October 19 • Atlanta, GA For tickets call: 800-362-3186 ext. 3471 Maly’s Salon Forum October 25 • Grand Rapids, MI Artists: Robert Cromeans, Stephanie Kocielski, Takashi Kitamura For tickets call: 1-800-632-1397 BSG Charlotte Fashion Focus October 25-26 • Charlotte, NC Artists: Tony Promiscuo, Pam Dube, Molly Kramer For tickets call: 1-800-362-3186 Fredericks Hair Camp October 26 • Fredericks, MD For tickets call: 800-362-3186 ext. 3471 NOVEMBER Ocean City Hair Camp November 9 • Ocean City, MD For tickets call: 800-362-3186 ext. 3471 September 25-26, 2009 XTERRA Off-Road Triathlon Series USA Championships Ogden, UT OCTOBER October 3, 2009 World of Dance San Francisco, CA October 9-10, 2009 Team Paul Mitchell Karate Diamond Nationals Minneapolis, MN October 15-18, 2009 Dew Tour Orlando, FL October 23-25, 2009 XTERRA Off-Road Triathlon Series World Championships Maui, HI October 25, 2009 Muddy Buddy Ride & Run Dallas, TX NOVEMBER November 1, 2009 Muddy Buddy Ride & Run Los Angeles, CA DECEMBER December 5-6, 2009 XTERRA Trail Running World Championships Oahu, HI December 6, 2009 Muddy Buddy Ride & Run Temecula, CA December 13, 2009 Muddy Buddy Ride & Run Phoenix, AZ cut&dry All sites and dates are subject to change. See LaDonna in action on A New Twist on Texture DVD, available now. Contact your distributor or salon consultant for details. backtalk LaDonna Dryer, Paul Mitchell Senior Associate and PAC Member, Owner of He Said…She Said Salon and Beyond in Savannah, Georgia ® Behind the chair or on stage, LaDonna’s warmth and positive outlook illuminate everything she does. This successful focus salon owner, platform artist and Paul Mitchell texture expert gave us the scoop on how she maximizes every single day—and somehow manages to find balance in between. Why did you decide to become a hairdresser? I never imagined myself as anything else, maybe because I was doing hair in my mama’s kitchen since I was an early teen. I thought hairdressers were so exciting. They were like celebrities to me. What’s a typical day? Each day is very different. Three days a week I’m in the salon. Other days I do business stuff, beauty school visits, or volunteer work. Also, about two weekends a month I travel for shows. I’m always trying to find a balance—I have a huge family and I love spending time with them. If you could give one piece of advice to up and coming stylists, what would it be? Always remember the way you felt the day you entered or graduated beauty school: fresh, fearless, energized, open to new things, wanting and willing to learn more. Always keep that feeling in the forefront. What was your proudest moment? I don’t have a number one moment, but recently at a texture training this girl came to me and said, “You are my Barack Obama DEPARTMENTS of Paul Mitchell.” I am by no means Barack Obama, but I understood her sentiment and thought it was cute to be compared to the president! 59 cut&dry If you weren’t a hairdresser, what would you be? Probably something customer service related. Either as a tour guide, hotel concierge, event planner, musical theater director (not that I can sing), Oprah’s friend, working in the Paul Mitchell offices, developing ideas for theme parks, or a beauty school teacher. What are you reading? Currently the Bible, believe it or not. What’s on your iPod? My husband confiscated my iPod because he says I don’t appreciate technology. He could be right! But in my CD player in the car I have Beyonce, Pink, India Arie, Maroon 5, and a soundtrack from a musical (I won’t say which one). Prized possession? Family and true friends. Why are you behind the Paul Mitchell bottle? I believe in the systems. I love the diversity, and I love what kind of hairdresser and salon owner I’ve become as a result of this wonderful company and the brilliant people in it. They make dreams realities and I’m grateful for this chapter of my life. 2009 HAIR: Stephanie Kocielski and Lucie Doughty • PHOTO: Spicer • WARDROBE: Emma Trask • MAKEUP: Collier Strong holiday Have Style, Will Travel NEW Express Ion Dry Travel ® packs ionic conditioning and reduced drying time—all in a lightweight, go-anywhere size. • Reduces drying time thanks to the unique Express Ion Complex • Easy travel for pros on the go • Professional results in a small (yet powerful!) size TM Style is in the Bag The ideal eco-friendly companion for guests on the go. Fold-out design; dual-zipper biodegradable inside pockets • PVC fabric made from 100% recycled materials • Free for guests with $25 Paul Mitchell purchase; $2.50 for stylists with $12.50 purchase* *Holiday promotions excluded Give a World of Good This holiday season, Paul Mitchell® is proud to partner with Amnesty International, the largest grassroots human rights organization in the world that works to ensure basic rights and dignity for all. Part of the proceeds from every Paul Mitchell holiday gift set will help defend human rights around the globe. Live local, care global. Join our family of over 300,000 hairdressers and help make the world a more beautiful place.