advant winter final - Gaynor Communications
Transcription
advant winter final - Gaynor Communications
Winter 2002 Volume 6 Number 3 Advantage Published by Topco Associates LLC for member/owner executives. The Topco/Shurfine merger: Smooth transition, increased cost savings are targeted as immediate priorities opco and Shurfine joined forces Nov. 1, culminating months of discussions between the two cooperatives. The new entity, Topco Associates LLC, is moving aggressively to blend the operations of Topco Associates, Inc. and Shurfine International, Inc. and to convert their combined buying power into increased cost savings for member-owners. “Beyond the immediate economic benefits of greater purchase volumes and operational efficiencies, the integration of the Shurfine business into Topco is an exciting opportunity that also creates a platform for future growth,” says Steve Lauer, Topco President and Chief Executive Officer. “Historically, Topco’s focus has been primarily on grocery retailers and, more recently, foodservice, while Shurfine has extensive experience in servicing grocery wholesalers and foodservice entities. We believe there are significant synergies to be realized from such cross-channel business expansion.” 1 2 3 4 In this Issue page T Post-merger activity has focused on converting those synergies quickly into tangible benefits for member-owners. Top priorities have included ensuring a seamless transition for member-owners and renegotiating existing supplier contracts to generate additional cost savings. The integration of Shurfine’s operations and staff at Topco’s headquarters in Skokie, Ill., has progressed rapidly. More than 30 Shurfine employees interviewed for positions with Topco Associates LLC, and most have joined the new organization’s staff. Three members of Shurfine’s senior management team have become Topco officers. They are John Stanhaus, President of the Wholesale continued on p. 3 Topco Holdings welcomes Bashas’ oining the ranks of Topco is Bashas’, Inc., whose membership application was recently approved by the full-member owners of Topco Holdings, Inc. Bashas’, Inc. joins Topco as an associate member participating in Topco’s HBC/ GM/Rx program. Headquartered in Chandler, Ariz., Bashas’ operates more than 125 stores with annual sales exceeding $1 billion. The company’s store formats range from an upscale gourmet foods operation, AJ’s Fine Foods, to conventional Bashas’ supermarkets, to Hispanic-oriented Food City stores. The company’s stores are located primarily in Arizona, with an additional presence in New Mexico and California. J The Topco/ Shurfine merger Wayne Manning, Bashas’ President and Chief Operating Officer, will serve as Member Principal to Topco. Topco leverages knowledge to generate dairy, meat cost savings Members gain access to discounted pharmacy services Constant monitoring leads to cost savings Premiering from Topco opco routinely produces significant member cost savings in many categories by aggregating members’ volume and leveraging their collective purchasing power to win the best possible price and quality from suppliers. But how does Topco generate savings in regional programs, such as dairy, or highly individualized programs, such as meat? In these cases, extensive market knowledge – not volume – is key. T Offering customization – and competitive pricing Topco’s meat buyers deal with major meat packers and processors across the nation, drawing upon Topco’s ongoing market analyses to negotiate and renegotiate on members’ behalf programs for fresh meats, poultry, processed meats, deli meats and cheeses, and seafood. Recognizing that price swings occur daily and even hourly in the meat market, Topco employs two full-time agricultural economists to analyze daily market pricing and to funnel price data to Topco meat buyers. The fresh meats market is very volatile, and “it’s volatility that creates buying opportunities,” says Dan Unolt, Topco’s Director of Fresh Meats. “Our market intelligence allows us to identify volatility and opportunity.” Topco’s agricultural economists, he adds, collect and analyze “a tremendous amount of data.” They also maintain a database that includes the price history of meat products, as well as other useful information. These capabilities – along with Topco’s ongoing monitoring of trends and developments in national and regional markets and its commitment to reviewing and updating members’ programs to ensure they are priced as competitively as possible – enable Topco to deliver cost savings while still offering customized programs for members. continued on p. 3 2 Revamped Valu Time line targets price-sensitive shoppers ith low-price store formats growing aggressively, Topco has revamped, repackaged and expanded its price-fighter Valu Time line to help members retain price-sensitive customers. Members already participating in the Valu Time program report consumers are responding positively to the line, which now includes more than 200 SKUs across 39 categories, says Linda Haynie, Topco’s Director of Grocery Non-Foods and General Merchandise. “Right now, many consumers are trading down, presenting an opportunity for members to introduce a price-fighter or second-label brand – a brand they own,” says Dan Mazur, Topco Senior Vice President, Center Store. “As the lowest-price brand alternative, Valu Time can protect members’ first-label-quality brands from losing margin to low-price competitors and regional or secondary-brand value labels.” Members can generate direct margins equal to or better than the regional or secondary brands’ direct margins by employing the everyday low pricing strategy recommended for the Valu Time line, Mazur says. This strategy, he adds, will make Valu Time products the lowest-cost products in every category, with retail prices equal to or lower than those of low-price competitors. With core items across multiple categories, Valu Time also enables members to realize marketing efficiencies. “As one brand, Valu Time can be promoted as a single line with items across many categories,” Haynie says. Valu Time’s new packaging is attractive, with a brand name that reflects the value of the line. The new look also addresses consumers’ need to feel good about the products they provide for their families, and “conveys the idea that Valu Time is the clean, modern, economic and smart choice,” Haynie says. In offering shoppers a wide assortment of core items at economy prices, the Valu Time line provides value through differences in product content, packaging and size. For example: W CHICAGO Save the dates! Topco HBC/GM Sales & Merchandising Conference Doubletree Guest Suites Chicago, Ill. April 14-16, 2002 Topco Grocery/Frozen/Dairy Sales & Merchandising Conference Doubletree Guest Suites Chicago, Ill. June 2-4, 2002 ➤ Valu Time green beans have the same nutritional content as first-labelquality brands, but might be more irregular in size or have more color variability. ➤ Valu Time cat litter is packaged in uncoated, two-color kraft bags, as opposed to varnish-coated, six-color bags for Pet Club, Topco’s firstlabel-quality brand. ➤ Valu Time spices are available in larger-size bottles, offering more product for greater economy. The ValuTime line will be featured at Topco’s Annual Membership Meeting from Feb. 27 to March 1 in Palm Beach, Fla. Topco recently appointed Kathy Babiarz of Shurfine as ValuTime Brand Manager. For more information about the Valu Time line, contact Babiarz at (847) 329-3524 or [email protected]. Members gain access to discounted pharmacy services at reduced cost he members of Topco Associates LLC can capitalize on a wide variety of discounted pharmacy services under a new strategic alliance between Topco and PRS, a Latrobe, Pa. firm dedicated to the development of progressive and profitable pharmacy departments. The services from PRS provide a strong complement to Topco’s successful Pharmacy Wholesaler Selection Program, which has generated more than $13 million in member cost savings since its introduction in 1999. “We do the Wholesaler Selection Program very well. It’s proven to be a great tool to solicit bids from multiple pharmacy wholesalers, analyze and compare the costs and services of each, and to identify potential cost savings on behalf of the members,” says Joe Friedman, Topco Pharmacy Manager. “But what PRS additionally offers is a vast array of other programs and services that range from getting into the pharmacy business to improving and enhancing a member’s existing pharmacy operations.” Under the strategic alliance established last October, PRS will make these services available at discounted rates to Topco members, who will be eligible for discounts of as much as 25% depending on the number of services each member uses. For members considering the development or expansion of pharmacy programs, the availability of high-quality pharmacy services through T K-VA-T’s Jessie Lewis, Sr. VP/COO, and Topco’s Steve Lauer, President/CEO, proudly display Food Club items, the official condiment of the Bristol Motor Speedway. K-VA-T/Food City has sponsored NASCAR racing events for the past 10 years. Topco’s strategic alliance with PRS will help to level the playing field with national grocery retailers and pharmacy chains, Friedman says. One Topco member, he adds, already has enlisted PRS to help determine the feasibility of developing a pharmacy program. Specific PRS services now available to all Topco members include: ➤ Site and competition evaluation, a study of competitors and potential customers in a particular area. The evaluation seeks to determine whether a pharmacy will thrive or die in a specific location. ➤ Evaluation of acquiring existing competitors. The evaluation can determine the fair market value for the acquisition of an existing pharmacy. ➤ Trade area evaluation, an expanded look at pharmacy market potential, including demographic trends and revenue projections. ➤ Compliance with state and federal regulations. PRS provides a list of regulatory requirements and handles all the paperwork to open a pharmacy. ➤ Personnel activation. PRS can help members to search for pharmacy managers, staff pharmacists and technicians. ➤ Third-party insurance assistance. PRS can ensure that contracts are in place with necessary third-party insurance providers. ➤ Pharmacy layout and design. PRS can work with members to develop pharmacy layouts and designs that maximize efficiency and productivity. ➤ HBC enhancements. PRS can work with members to determine the size and locations of HBC and Pharmacy departments. Additionally, PRS can provide support with the strategic positioning and selection of medical product lines as well the inventory management of pharmacist-recommended specialty products. ➤ Assistance with professional, operational and fiscal standards. PRS can help Topco members meet these standards, which are “a key to the success and overall performance of a pharmacy,” Friedman says. ➤ Prescription pricing. PRS can establish site-specific, competitive pricing strategies. ➤ Inventory control. “Prescription inventory represents the single largest asset in the pharmacy and controlling that asset is imperative to achieving positive earnings and cash flow,” Friedman says. PRS can provide assistance with everything – from purchasing to returns to maintaining your inventory. ➤ Annual review. PRS can conduct a comprehensive 12-month review of your pharmacy program, focusing on pricing, marketing and other aspects of the program. 3 Topco leverages knowledge to generate dairy, meat cost savings continued from p. 1 “We don’t take a cookie-cutter approach,” Unolt says. “No two members are exactly alike. We try to analyze their business and blend into their routine, instead of forcing our routine on them.” Topco works with members to customize their programs based on After the retailer’s quality standards and item preferences, as well as regional helping to tastes, says Marc Kurkiewicz, Topco’s Director of Branded Perishables. negotiate milk Topco supports the member’s customization decisions by providing contracts with useful information about product trends elsewhere, Kurkiewicz says. regional dairy processors, Topco regPrice also plays an important role in the customization process. “We ularly monitors processors’ prices to ensure they are in line make sure to price it as they need it, whether with federal milk marketing orders, which set that’s high-low, dead-net or promotionally minimum milk prices monthly. “We make sure driven,” he says. Constant monitoring vendors change prices based on the federal milk leads to cost savings Topco then negotiates programs with suppliannouncement and not on what they want,” says ers who can meet the member’s requirements. Recent examples of cost savings generatLarry Rife, Topco’s Buyer for Fluid Milk. In the deli meats area, Topco offers a corporateed by Topco’s ongoing monitoring of Co$trac data and processes provide the safebrand program with a customized selection of customized meat and seafood programs guards necessary to sustain negotiated cost savproducts, including unique formulations and flainclude the following cases: ings. Topco, for example, can use Co$trac data vor profiles. Instead of finding one supplier to ➤ The Deli Department proposed a supto ensure the validity of any price increase provide all deli meats for a member, Topco identiplier change on bulk deli cheeses that requested by a dairy processor after a contract fies a supplier for each meat, Kurkiewicz says. saved a member $50,000. has been negotiated. Once Topco negotiates and implements a pro➤ The Poultry Department renegotiated The expertise and intuition of Topco buyers gram for a member, “we’re constantly looking at a chill-pack chicken program with a help Topco negotiate and sustain dairy cost savmember’s existing supplier, saving the ings. In one case, seven members in Topco’s the program to make sure it’s aggressively priced member an additional $850,000. regional dairy program realized more than against new programs we’re setting up,” ➤ The Processed Meats team renegotiat$370,000 in annualized savings when a Topco Kurkiewicz says. When Topco’s ongoing monitoring and analyed a member’s lunchmeat program, savbuyer used his experience and Co$trac data to ses show that a member’s program has slipped ing the member $120,000. determine that a requested milk price hike was competitively, Topco moves quickly to review and ➤ The Seafood Department renegotiated unwarranted because a price increase for resin to renegotiate the program with the existing supa member’s shrimp-ring program, pro(the primary component of plastic milk jugs) – plier. This process sometimes leads to the selecviding savings of $30,000 and signifiwhich processors had cited as the reason for the tion of a new supplier. (See sidebar.) cantly upgrading packaging. milk price hike – had not occurred. “Topco’s goal is to work side by side with Co$trac provides negotiating edge each member to achieve the best overall program Co$trac®, Topco’s proprietary Price Assurance Program, plays an important for our members and maintain that position over time,” Rife says. role in Topco buyers’ ability to negotiate dairy cost savings for members. Using Co$trac data, buyers continuously monitor market benchmarks, compare those benchmarks with Catching quality seafood prices paid by Topco memworked as a food and beverage buyer bers and leverage this n the seafood business, long-standing in the hotel industry for five years information to negotiate business relationships and quality before focusing on seafood. the best possible price. products go hand in hand. Sullivan enjoys the challenges of When one member “Trusting your vendors and their buying seafood, including dealing with decided recently to product is very important,” says Mike suppliers from around the world, rebid its milk proSullivan, Senior Buyer, Seafood, at weighing the impact of variables such gram, Topco Topco. “There’s a lot of potential for as weather and economic conditions, invited seven fraud in the seafood industry, so I stick and leveraging members’ collective vendors to parwith suppliers with a good history.” tonnage to capture cost savings. “It’s ticipate in the Fortunately for Topco members, new every day,” he says. process and led Sullivan has worked for more than 20 But the most satisfying part of negotiations for five years as a seafood buyer, including his job, he says, is “helping members months. Topco used more than five years in his current posiknow they’re buying quality products Co$trac data to analyze and tion and 15 years at a wholesale and increasing their sales because of compare the competing bids. These efforts led to cost savings of $1.9 milseafood distributor in Chicago. the quality of those products. Pricing lion, or 3.8%, for the member, which opted to remain with its existing “I have people I’ve been buying is one issue, but in the seafood area, vendor but switched from a promotional to a dead-net program in its new from for 20 years,” says Sullivan, who customers will come back for quality.” three-year contract. 2003 Save the date! Topco LLC Annual Membership Meeting The Phoenician Scottsdale, Arizona March 5-March 7, 2004 I Smooth transition, increased cost savings are targeted as immediate priorities continued from p. 1 Channel and Senior Vice President of Topco Associates LLC; Dennis Dangerfield, Vice President of Grocery; and Mike Nugent, Vice President – Sales and Marketing of the Wholesale Channel. A transition steering committee composed of top management personnel is overseeing the efforts of various departmental transition teams to blend Shurfine’s operations with Topco’s. “It is our goal during the transition phase to provide continuity of service to both Topco and Shurfine members, without any disruption,” Stanhaus says. Plans have been implemented to align Shurfine member-owners’ electronic transaction sets with Topco’s computer systems to ensure that Shurfine member-owners experience a trouble-free technology transition. (The merger did not affect Topco members-owners’ transaction sets.) Efforts also are under way to introduce Shurfine member-owners to Topco programs not previously offered by Shurfine, such as the Regional Dairy/Bakery programs, the Equipment/Supplies/Business Services programs, the World Brands national brands procurement program and the General Merchandise program. “We are communicating with Shurfine’s members about these additional offerings and the benefits of integrating the members’ volume into these programs,” Stanhaus says. “These benefits include cost savings for individual members, as well as increased volume and greater buying power for both Topco and Shurfine members alike.” Immediately after the merger, discussions began in earnest with suppliers that served both cooperatives to renegotiate existing contracts, leveraging the combined volume of Topco and Shurfine to generate additional cost savings. Those negotiations are producing new arrangements with volume incentives retroactive to November 2001. Negotiations with suppliers unique to Topco or Shurfine are beginning in February/March. “We are pleased with initial results and are tracking cost savings, to report back to the membership upon completion of the process,” says Jeff Posner, Topco’s Chief Procurement Officer. “Overall, we expect these efforts to produce significant benefits for our member-owners.” Mike Sullivan TOPCO KNOW-HOW 4 Premiering from Topco E ach year, Topco introduces a wide variety of new products, reflecting our commitment to innovation. The following items are a recent sampling. Big Chips Chocolate Chip Cookies Frozen Pizza Bigger chips and richer flavor characterize the new Big Chips Chocolate Chip Cookies from Food Club. Available in three varieties: Chewy Double Chocolate, in 16-oz. size; Macadamia, in 15-oz. size; and Pecan, in 15-oz. size. Contact Ken Kornita, (847) 329-3482; [email protected]. Shurfine is expanding its frozen pizza offerings with the introduction of two new lines to join its successful economy line. The new lines are Deluxe pizzas, available in Cheese, Pepperoni, Supreme and Combination; and Self-Rising Crust pizzas, available in Supreme, Pepperoni, 3-Meat and 4-Cheese. Contact Greg Lenski, (847) 3293464; [email protected]. able in five flavors: Garlic Italian, Portabella with Roasted Red Peppers, Old World Style, Teriyaki and Sweet Italian. All in 8-oz. glass jars. Contact Dean Tielbur, (847) 329-3428; [email protected]. flavors available in shipper case. Beef Jerky is high in protein, 97% fat-free and has an 18-month shelf life. Contact Dave Mueller, (847) 329-3506; [email protected]. Refrigerated Fat-Free Puddings and Sugar-Free Gelatin Refrigerated Pudding Tubs Grill Seasonings Food Club introduces two new Grill Seasonings, for steak or chicken. Available in 3-oz. size (steak)/2-oz. size (chicken). Contact Karen Grossmann, (847) 3293463, [email protected]. New 22-oz. Refrigerated Pudding Tubs from Food Club are available in three flavors: Chocolate, Rice and Tapioca. Contact Brian Flanagan, (847) 329-3437; [email protected]. Food Club introduces Fat-Free Puddings and Sugar-Free Gelatins in convenient six-packs. Available in three varieties: Fat-Free Chocolate/Vanilla Swirl, Fat-Free Chocolate; and Sugar-Free Strawberry Gelatin. Contact Brian Flanagan; (847) 329-3437; [email protected]. Frozen Breaded Chicken Food Club introduces three varieties of Frozen Breaded Chicken: Tenders, Nuggets and Patties. Each in a 24-oz., zip-lock footed polybag. This is a very fast-growing category, posting 20.7% growth in sales dollars for the 12-week period ending 7/12/01, over the previous year. Contact Adam Brogowski, (847) 329-3594; [email protected]. Slider Storage Bags Sloppy Joe Sauce Nail Polish Remover New Slider Storage Bags from Top Crest are convenient and easy to use. One-gallon bags in 15-bag box; Freezer Bags in 1-gal. size, with 10 bags, and 1-qt. size, with 15 bags. All have slider close top and writeon label. Contact Paul Sowa, (847) 329-3617; [email protected]. Food Club is offering its Sloppy Joe Sauce in a new 26.5-oz. can that more closely matches the brand standard. Contact Walt Cichon, (847) 329-3467; [email protected] Top Care’s new Nail Polish Remover is available in five varieties: Regular, Non-Acetone, Moisturizing, Cucumber Melon and Vanilla Pear. All in 8.5-oz., no-spill bottles. Contact Carol Suchy, (847) 329-3415; [email protected]. Chocolate Cups Topco Advantage is a quarterly newsletter published by Topco Associates LLC for executives of its member companies. The publication’s mission is to update members on new developments, provide a forum for member sharing, and communicate cost savings generated by the collective volume, knowledge and commitment of Topco’s members. New Chocolate Cups from Food Club are available in three delicious flavors: Chocolate Mint, Peanut Butter and Caramel. In resealable 12-oz. gusset bags. Contact Alan Moskovitz, (847) 3293422; [email protected]. Project Directors: Ken Guy Sr. Vice PresidentMember Development Dried Fruit Food Club offers three new varieties of Dried Fruit: Cranberries, Cherries and Mixed Berries. Fruits are all-natural and fat-free. Available in 5-oz. resealable gusset bags offering consumer convenience and easy in-store merchandising. Contact Walt Cichon, (847) 329-3467; [email protected]. Melissa Hilston Project Manager © Copyright 2002 Topco Associates LLC Printed in the U.S.A. All rights reserved. Winter 2002. Cups to Go Top Crest introduces Cups to Go, 12-oz. cups with drink-through lids. These insulated cups are the first corporate-brand offering of this type in the U.S. Contact Norm Spencer, (847) 329-3580; [email protected]. Beef Jerky Karen Vorwald Director-Member Development Linda Sanduski Sr. Manager-Member Development Mexican Foods Flavored Peanuts Food Club introduces two new varieties of Flavored Peanuts: Hot & Spicy and Butter Toffee. Hot & Spicy is available in 10-oz. size, and Butter Toffee in 12-oz. Contact Karen Grossmann, (847) 329-3463; [email protected]. Marinated Mushrooms World Classics expands its line with Marinated Mushrooms, avail- Food Club introduces a new line of Beef Jerky products. Four flavors are available in 4-oz. packages: Original, Honey BBQ, Teriyaki and Peppered. Original and Teriyaki also available in 8-oz. packages. All Shurfine introduces an extensive selection of Mexican foods, including taco shells and dinners, salsa and picante sauce, enchilada sauce, bean dip, refried beans, jalapenos, chili peppers and nacho cheese dip. Contact Clyde Hermanson, (847) 329-3673; [email protected].