Lighting Industry - American Lighting Association
Transcription
Lighting Industry - American Lighting Association
"QVCMJDBUJPOPGUIF"NFSJDBO-JHIUJOH"TTPDJBUJPO .BZ+VOFt7PMVNF/P Powers Chosen for Hall of Fame L ALA BiNational Consumer Ad Receives National Recognition T he ALA BiNational Advertising and PR Program’s consumer ad featuring a lighting design surrounding the moon over Rio de Janeiro received national accolades from the creative team from US Ad Review w magazine. US Ad Review w is a quarterly publication that reviews advertising appearing in the top national publications across the U.S. Its editors pour through hundreds of publications looking to select the best, most creative and intriguing ad to showcase for each quarter. “To make the selection, we choose those ads which stand out for one reason or another: imagery, writing, technique, concept, humor, quirkiness, etc., or a combination of those. They just have to ‘break the book,’ which the ALA ad did,” said Jane Kellner, managing editor of US Ad Review. “We are truly honored to receive the national honor as having one of the best ads in the U.S. The BiNational Ad Program’s purpose is to make our industry stand out above the rest, and this ad campaign accomplishes that. We have been most fortunate to have a long relationship with our ad agency, Joiner, Rowland, Serio of Dallas. They bring a lot of creative talent to the mix,” said Larry Lauck, vice president of communications for the American Lighting Association. Continued on Page 15 arry K. Powers, CEO, Philips Business Unit, Professional Luminaires North America (formerly The Genlyte Group) has been chosen as the newest member of the ALA Lighting Hall of Fame. Powers’ induction ceremony will take place at the 2008 ALA Annual Conference Banquet, September 16 in Washington, D.C. Involved in the electrical/lighting industry since 1971, Powers took over the leadership of The Genlyte Group in 1993 after it had been through five presidents in seven years and was deep in debt. Powers reorganized the company and grew it into a leader in indoor and outdoor lighting with a focus on energy-efficient products. Genlyte was listed five times among Forbess magazine’s Platinum 400 list of best big companies and named the best-managed company in the capital goods industry classification. The company was purchased by Philips Lighting earlier this year. Powers is a past president of the ALA and has served on multiple boards, committees and task forces for the association, including the Governance Task Force that determined how the ALA should be Continued on Page 10 ALA Proposes Alternative to Portable Fixture Wattage Limit in California D uring a workshop with the California Energy Commission (CEC) on March 13, representatives from the ALA learned more details about proposals to either require that portable fixtures sold in the state be Energy Star® rated or limited to 35 watts by Jan. 1, 2010. The proposal was drafted in response to energy reduction requirements in effect under California Title 20 and Assembly Bill 1109 (Huffman). The overall goal of the legislation is to reduce the energy used for residential lighting in California by 50 percent over a 10-year period. In seeking to regulate portables, the California utility and advocacy group that drafted the current proposal cited concern that manufacturers will side-step producing more efficient incandescent and compact fluorescent lamps in the future by selling specialty lamps exempted from the Federal Energy Independence and Security Act of 2007 (EISA) instead. At a Jan. 15 presentation to the California Energy Commission, Chris Calwell, vice president of policy and research with Ecos (a consulting firm), on behalf of Pacific Gas and Energy, stated, “At its worst, the new federal lighting re- quirements will cause one or more manufacturers to shift their current incandescent business wholly to modified spectrum lamps that are dimmer, less efficient and longer lasting than the standard bulbs they sell today, and cheaper than the efficient products their competitors are offering. Customers will also buy 3-way and vibration service bulbs for general service applications to get the familiar lamps they’re used to, until DOE regulates them.” While Energy Star portables are suitable for many applications, there are relatively few portable designs (only about 300 out of 11,000 currently listed according to Energy Star), and they are not suitable for all applications. Further, the ALA fears that the wattage limitation proposal does not take into account the proper application of lighting for many consumers – for example, high intensity task lighting needed for sewing or other visually-demanding work. “Limiting the wattage of portables, which includes table lamps, floor lamps and desk lamps, will not meet all the needs consumers have for task lighting,” Continued on Page 3 Mark your calendars now for these 2008 industry events. May 6 ALA Regional Seminar – Kansas City, Mo. Host: Ketzner Enterprises, Inc. Sponsor: International Lighting Mfg. Co. May 7 ALA Regional Seminar – Bronx, N.Y. Sponsor: Murray Feiss June 2–5 ALA Four-Day Residential Lighting Training Course – Chicago, Ill. Sponsor: Juno Lighting June 19–22 International Lighting Market – Dallas, Texas Aug. 18 ALA Regional Seminar – Chicago, Ill. Sponsor: Tech Lighting Sept. 4 ALA Regional Seminar – Riverside, N.J. Sponsor: Sea Gull Lighting Sept. 14–16 ALA Annual Conference Gaylord National Resort and Conference Center Outside Washington, D.C. Oct. 9 ALA Regional Seminar – Castleton, Vt. Sponsor: Hubbardton Forge IN THIS ISSUE 2 Government Affairs 4 Showroom Management 6 Member News 8 June Dallas Market 9 Manufacturing News 10 Conference 2008 12 Education/Training 14 Energy Efficiency 15 BiNational News The American Lighting Association is a trade association representing the lighting industry, serving members and their customers, and working to protect and advance the industry while promoting the sale and application of quality lighting products. GOVERNMENT AFFAIRS ALA Attends Canadian Energy Efficiency Meeting M embers of the ALA met with key officials of Natural Resources Canada (NRCan) March 5 in Toronto to discuss NRCan’s responsibilities and timetable for energy efficiency lighting regulations in Canada. ALA learned that two important ALA objectives will be part of NRCan’s recommendations: to not ban any technology (incandescent) but work for efficiency over time and to exempt candelabra, three-way, vibration and other specialty lamps. ALA urged that the highest level of harmonization between Canadian and American requirements be sought in order to assist commerce between the two nations and that an appropriate amount of funds be allocated by the Canadian government to promote the use of energy-efficient lighting over the next five to six years. In addition, Canadian officials were made aware of the difficulties the ceiling fan industry has in meeting the 190-watt limitation currently set for January 1, 2009. NRCan extended an invitation for the ALA to place members on their advisory committee and two subgroups for labeling and marketing. Bruce Robinson of Robinson Lighting will be the primary and marketing representative for ALA while Howard Bernstein of ARTCRAFT will serve on the labeling committee. Representing the ALA at the March meeting were Fred Fennell, Fennell Marketing & Sales; Howard Bernstein, ARTCRAFT; Doug Grand, Sescolite Lighting; Fred Naimer, Union Lighting; Bruce Robinson, Robinson Lighting; Gary Taylor, Living Lighting; Paul Vrabel, Sea Gull Lighting; Katia Bortoluzzi, Standard Products; and Dick Upton, ALA President/CEO. Attending for NRCan were Pierrette LeBlanc, Senior Standards Engineer and John Cockburn, Chief of Standards and Labeling. ALA Visits Twelve Congressional Offices and DOE during Annual Washington Mission L ighting industry leaders met in Washington, D.C., April 16-17 for the annual Washington Mission to share industry concerns with key contacts on Capitol Hill. In addition to meetings with leaders of the Alliance to Save Energy and the Department of Energy (DOE), ALA visited the eight members of Congress supported by the association’s Political Action Committee (PAC) and four other legislators who serve on committees with agendas that could impact the lighting industry. ALA representatives attending this year’s Mission included: Clark R. Linstone, Lamps Plus; M. Thomas Early, Burgess Lighting and Distributing; Lars E. Bostrom, CLMR, Bostrom Lighting Sales; Doug Carrion, Armenta-Carrion Lighting Group; Paul W. Eusterbrock, Holtkoetter International, Inc.; Brad Heimann, Craftmade; Terry K. McGowan, FIES, LS, American Lighting Association; John F. McKiernan, Lutron Electronics Company, Inc.; Ronald Milam, Lighting Emporium, Inc.; John Moody, Fanimation; Brooks Mouchitte, CLC Lighting Plus; Paul L. Vrabel, LC, PMP, Sea Gull Lighting Products, LLC; Eric Jacobson, CAE, ALA and Richard D. Upton, CCE, ALA. Page 2 ALA PAC Contributors The following individuals have contributed to the ALA Political Action Committee (PAC) as of April 4, 2008. All PAC contributions must come from individuals, not companies. Tad Alison Ralph A. Flores Larry Lauck Alison and Company Flores-Wilson Lighting Group American Lighting Association Ray Angelo Mark Fludgate Lisa Lentzner Westinghouse Lighting Corp. Elk Lighting, Inc. James R. Moder Crystal Chandelier Jerry Bass Nathan Frampton Barry A. Levett, CLC Lamps Plus, Inc Fanimation House of Lights Inc. Harold J. Baumritter Tom Frampton Brandon Levin Radin Lighting Sales, Inc. Fanimation Justice Design Group, Inc. Mark Benson Joe Gallo Thomas J. Lillie Southern Lighting LLC Ricci Sales Agency Holtkoetter International, Inc. Michael H. Ber, CLC Edward J. Garaventa Clark Linstone Lighting Inc. Garaventa & Associates, Inc. Lamps Plus Lars Bostrom, CLMR Mary Gedeon Allan Margolin Bostrom Lighting Sales Dolan Designs M & M Lighting L.P. Phil Bronson Elise Gilchrist, CLC, CLMR John McKiernan House of Lights - Florida Lytestyles Lutron Electronics Company, Inc. Frank Calabrese William Gratke II Carolyn Overman Estrin-Calabrese Sales Agency Lamps Plus Western Montana Lighting Eddie Clark Don Gressett Linda M. Pavletich, LS Quoizel, Inc. Carol’s Lighting Premier Lighting Adam Cohen Kenneth Grillo Ira Phillips Ricci Sales Agency Ricci Sales Quoizel, Inc. Robert E. Cooper Charles J. Harris Rene Quintana Bob Cooper Sales Group, Inc. Fine Art Lamps Mac Cooper Hubbell Lighting - Progress Lighting Division The Uttermost Company Kevin Herdt, CLC Reegler Associates Cliff Crimmings Austin Bluffs Lighting Marilyn Riffle Craftmade Ronald Hersh Brown & Gold Lighting Tony Davidson Murray Feiss Lighting Ace H. Rosenstein Kichler Philip S. Hoefer Sea Gull Lighting Products, LLC John E. Deininger Hoefer/Funsinn Lighting Agency Victor Scine Deininger Lighting Group, Ltd. Kellee Hollenback Bella Lighting & Fan, Inc. David Director, CLC Savoy House Maria Scutaro Connecticut Lighting Center Stuart Huang The Uttermost Company Dan Dolan Concord Fans and Lighting Rick Seidman Seattle Lighting Fixture Company Thomas R. Hutton Quoizel, Inc. Jean Dolan Hutton Metalcrafts, Inc. Robert Smith Dolan Designs Eric Jacobson Southland Lighting Sales, Inc. Patrick S. Dolan American Lighting Association Rick Spicer Dolan Designs Stanley D. Johnston, CLC, CLMR Pacific Coast Lighting, Inc. Lighting Etc. Johnston Lighting Associates Lighting Concepts International M. Thomas Early Carolyn Kinder Denise Duncan Burgess Lighting and Distributing Carolyn Kinder, Inc. Diane Ebenstein Brad Kleinberg Elk Lighting, Inc. Crystorama Lighting Zia Eftekhar Miriam Klimoski Lightolier a Genlyte Company Annapolis Lighting Company Michael Estrin Kathy L. Knopp, CLC, LLC Estrin-Calabrese Sales Agency KLK Lighting Design Bob Evans James C. Krupp Showroom Lighting Sales KTR Associates, L.L.C. Jeffrey Feldman Margaret Langdon, CLMR Lamps Plus Langdon Sales, Inc. Jack D. Fleischer, CLC Todd L. Langner Hermitage Lighting Gallery Consultant Bruce Reegler David Stark Dennis K. Swanson Lamps Plus Steve Templeton Barry Sales Tom M. Underwood, IES Fanimation Richard D. Upton, CCE American Lighting Association Irene L. Wang Designers Fountain, Inc. Richard Wiedemer Jr., CLC Hinkley Lighting Jan Zanger Zanger Associates, Inc. ALA Offers Assistance Facilitating Lead Violation Suits M ALA members pose with Senator Michael B. Enzi (R-Wyo.), one of 12 Congressional leaders visited during the 2008 ALA Washington Mission. anufacturers who receive a Notice of Violation from any California law firm that claims they have lead-containing products violating California’s Proposition 65 law are encouraged to contact ALA President/CEO Dick Upton for assistance. “The ALA has facilitated three of these violation suits,” says Upton, “and the attorney we use is very experienced in these matters.” GOVERNMENT AFFAIRS Page 3 ALA Alternative Continued from Page 1 said Clark Linstone, chair of the ALA Government Affairs Committee and CFO, Lamps Plus. “CFLs simply do not focus light the way incandescent lamps do.” Dimmer task lighting can especially frustrate older consumers, whose aging eyes need more light to see well. On the business side, Linstone fears that the 35-watt limitation on portables could adversely affect lighting manufacturers and California showrooms. “The 35-watt limit may seem like a quick, simple way of saving energy,” says Linstone, “but our market is much more complicated than that. Portable manufacturers will have to decide if it is worth it to make product just for California, which could lead to less product selection in lighting showrooms. Out-of-state Internet purchases by Californians could cut into showroom profits as consumers go elsewhere for products not sold in California.” The ALA alternative proposal, submitted by Linstone and Terry McGowan, ALA director of engineering and technology, on April 7 focuses on making the sockets of portable fixtures — both new and existing — suitable for energy-efficient sources while preserving consumer choice and flexibility. The ALA proposals offer similar energy savings as the current wattage-limit proposal. Lutron dimmers change the mood of every room and save energy, too. ® The four alternative ideas suggested by the ALA are: Proposal 1: (By Jan. 1, 2010) All new single and multiple-socket portable lighting fixtures sold in California are to be equipped with one of the following: A. Medium-base (E26) adjustable, dimmer controlled sockets rated for 150 watts maximum and marked for use with either incandescent or dimmable, integrally ballasted CFL lamps. B. GU-24 line-voltage sockets for use with GU-24 based integral compact fluorescent lamps. C. Dedicated two or four-pin sockets wired to appropriate fluorescent ballasts. Proposal 2: (By Jan. 1, 2010) A voluntary program of portable lamp conversions is to be organized and offered to California portable lamp retailers and electrical repair shops, with the objective of providing, for a modest fee, conversion of customer-owned portable lamps with existing medium screwbase sockets to socket types A or B above. Proposal 3: (By June 1, 2010) To broaden the appeal of the conversion effort to both retailers and consumers, an additional voluntary program is to be developed that “instantly” adapts existing medium screw-base sockets in portable lamps to GU-24 sockets via a UL-listed socket adaptor, which is to be specified and UL rated for use “such that, once In the bathroom, a dimmer provides softer, more comfortable light for early mornings and bright light to get ready for the day. % % Dimming lights just 15%: Saves 15% energy Light bulbs last 4 times longer Shown: Diva® dimmer in Desert Stone. Where to find Lutron products near you Lutron lighting controls are available from lighting showrooms nationwide. Visit www.lutron.com/wtb or call toll free at 877.258.8766. © 2007 Lutron Electronics Co., Inc. installed, it cannot be removed without disabling damage to the original socket.” An appropriate GU-24 based, ENERGY STAR rated, integrally ballasted CFL is to be included in the conversion. Proposal 4: (Effective when programs above implemented) Associated with Proposals two and three above, a corresponding incentive progtram is proposed with the following schedule: A. $20 Rebate Coupon toward the trade-in of an existing, customer-owned standard medium-based portable lighting fixture for a new energy-efficient portable lighting fixture. B. $10 Rebate Coupon toward the conversion cost of an existing customerowned portable lighting fixture to socket types A or B above. C. $5 Rebate Coupon toward an “instant” conversion of an existing customerowned portable lighting fixture to GU-24 sockets and included CFL lamp(s). The ALA also feels that non-medium screw base sockets should be exempted to allow for specialty lamps, miniature lamps and small efficient halogen lamps which cannot be physically or optically replaced by CFLs. The ALA proposal and others, along with responses, will be reviewed at a CEC workshop May 15-16, and the ALA will have representatives in attendance. ALA members will be updated as this issue continues to develop. SHOWROOM MANAGEMENT Page 4 Benefits of Paying Commission Based on Margins Rather Than Sales Bruce Robinson was one of seven speakers at the One Best Thing I’ve Done to Grow My Business — and Make Money seminar for showrooms during the 2007 ALA Annual Conference. The following story is based on his tips increasing service and profitablility through margin based commissions. A t Robinson Lighting in Winnipeg, Manitoba, company president Bruce Robinson has evolved from paying commissions based on sales to paying commissions paid on gross margin dollars, a move that not only increased his company’s bottom line, but also his sales staff’s income. “We originally had a shared group commission in place that paid everyone an equal bonus if the sales budget was achieved,” says Robinson. “The good thing about this system was that it built team spirit if the sales budget was met, and our staff shared sales with no rivalry. The bad part was that our top salespeople resented everyone else benefitting from their extra work.” To reward hard work from individual salespeople, Robinson began offering a one percent sales commission on top of the base salary. “Our sales leaders liked this system because they could excel and earn extra commission,” says Robinson, “but we saw less group harmony, more discounting to get the sale and increased ‘poaching’ of sales within the sales staff. There was no incentive for the sales staff to increase the company’s bottom line.” Looking for a better way, Robinson settled on a commission system based on margins. Sales staff would earn their base salary plus four percent of the company’s gross margin. Exceptions to the commission were existing orders, in-house accounts (which were on matrix pricing), orders over a certain amount and house orders (both of which had set discounts assigned to them). Helping his staff understand gross margin and how it affects the company was the first step for Robinson. “We needed our sales staff to understand that while sales are great, it’s the difference between the cost of goods sold and the selling price that really contributed to the company’s success. We wanted our salespeople to have a greater sense of ownership in how the company performed overall rather than just how many sales they made as an individual.” The upside of the new system was quickly apparent — all of Robinson’s branches saw a percentage increase in gross margin the first year. Over the past five years, margins have increased five to seven Showroom Performance/ Profitability Surveys Due May 30 A LA showrooms are encouraged to complete the Showroom Performance and Profitability Survey and return it to Profit Planning Group by May 30 in order to receive a personalized Profit Improvement Profile and a copy of the 2008 Performance and Profitability General Report. “The Performance and Profitability Report is a great tool for helping showrooms increase profitability in their stores,” said Eric Jacobson, ALA vice president of membership. “As we have seen the housing downturn negatively affect lighting sales, I believe this program, more than ever, has the potential to positively impact our members’ businesses.” One of the ALA’s most highly rated member services, the Performance and Profitability program compiles data from the returned surveys and allows showrooms to compare their performance against past surveys and against industry averages. The fee to participate is $100. All showroom data is kept completely confidential by Profit Planning Group, and personalized profiles are returned directly to the showroom, not to ALA. Information in the general report includes gross margin, operating expenses and average collection. The report provides data for more than 100 different measures, ranging from sales per employee to inventory turnover to gross margin as a percent of sales. Also included are all key financial ratios and a complete percentage income statement and balance sheet. The general report also includes some analysis. For example, the report compares the differences between the typical ALA showroom and the high-profit showrooms whose profitability is in the top 25 percent. These comparisons can give showrooms guidance, helping them to become more profitable. For more information on this program, please contact Eric Jacobson at [email protected] or 800-605-4448, ext. 24. percent and salespeople have seen increased personal commissions. The increased margin, along with cost controls, has vastly improved the company’s bottom line. To improve the system even more, Robinson added a Partners Program. “The Partners Program was created to combat the ‘me first’ attitude and encourage team building, even among non-sales staff,” says Robinson. “It is based on each of our nine branch’s gross margin budget for that month, and if the branch achieves the budget, all branch employees receive $25 cash.” If the branch exceeds the gross margin budget, payments can go up to $30 or $35. “Now the staff at each branch is more conscious of how they are doing when they see the branch sales and margin reports every week,” says Robinson. Branch sales staff members have become more conscious of selling prices; the warehouse staff works hard to get all orders out as soon as possible; and purchase and clerical staff are motivated to get in balance for outstanding orders to help hit the monthly partner bucks. “The Partner’s Program includes all staff and promotes team spirit,” says Robinson. “It also increases gross margin percentages, so it’s a win-win for all.” Is Your Warehouse Secretly Hurting Customer Service and Profits? by Dick Friedman W hen the phrase “customer service capabilities” is mentioned, most lighting distributors think of their company’s ability to handle special orders and use an extensive inventory to quickly fill orders for standard fixtures, lamps and supplies. The word “profits” almost always motivates people to think of good margins. Few people think about the impact that their warehouse can have on customer service and profits — especially if they have an expensive software package. This article identifies the warehouse characteristics that can be hurting the cause. Organization Most warehouse planners and managers organize the storage of items in a way that minimizes the labor effort needed to pick items; some people try to minimize both put away and picking efforts. But that kind of organization can sometimes increase the level of errors (over the level that would occur if the warehouse were organized other ways). The errors that can occur include picking a wrong quantity, as well as the obvious error of picking the wrong item. Don’t store similar items right next to each other, even if separated by a metal post. Receiving and QC When it comes to operations in a warehouse, this is the place where many downstream problems are created. Some of the problems get caught before customers or the bottom line are impacted, but the cost of detecting and correcting them can be quite high. Obviously, care must be paid to the handling of receipts from suppliers. But receipts from other company locations — inter-branch transfers — need just as much care, because of the tendency to assume that the shipping location did it right. One problem that can easily be missed is unit of measure; the u/m used by the supplier may not be the same as that on the corresponding PO. This example of a receiving-related problem can also result in not buying enough — or too much — on the next PO (as well as promising non-existing stock to customers). When handling customer returns that came back by truck, assume that there are problems. For distributors who perform in-bound “inspection,” one way to avoid problems is to automate the process. For each item requiring inspection, generate a sheet listing the inspection steps and, for each characteristic to be checked, the range of acceptance; think of it as a work order that uses pre-defined text for each step. And, for each characteristic, capture data about measurements and inspections, and especially about rejections. Inspections data should be regularly analyzed for trends — to spot upcoming problems before they occur. Put Away Think of this function as an integral part of receiving, not just a quick trip on a forklift or with a pallet jack or 4-wheel cart. Experience has shown that more mistakes are made in this process than most people realize. Problems sometimes occur in this function because the people putting away items are actually pickers who have been temporarily diverted from their main job and are under pressure to get back to picking (and not hurt customer service). People doing put away must be trained to record (on paper or electronically) all Continued on Page 5 SHOWROOM MANAGEMENT Page 5 Customer Service Continued from Page 4 problems they encounter; warehouse managers must review documents annotated with problems and computer-generated displays of reported problems. Picking This is the function where the greatest percentage of problems occur, even though many problems were set up by a mistake in receiving and/or put away. Regardless of how picking is done — with paper or by RF or by VDP — an important principle is to follow the system, even when it seems wrong. This is especially so for filling back orders. When an exception is encountered (e.g., wrong item in a slot, or a substitution must be made and is allowed), “let the system know about it” — record the exception on the related pick ticket or report it via a keyboard or RF gun or VDP device. If pickers ignore exceptions or do what they think is right, not as directed, anarchy ensues. A mistake that should not be made — but still is — occurs when a picker sees an ample supply of an item, but the ticket shows that a portion of the quantity ordered is backordered and not to be picked (because it is allocated to another customer). QC/Shipping A common problem in the shipping area is that the people who did the picking also do the QC work and/or the packing; sometimes, they load trucks, too. They don’t catch their own mistakes, and shouldn’t be expected to do so — even when using RF devices. As in picking, let the system know about exceptions. Unlike people who pick, people in this area should seldom if ever be allowed to substitute — because they usually are not knowledgeable, or may be covering the mistakes they made when picking. If time, manpower and packaging permit, perform a final QC check as a truck is loaded; even if the truck is doing a branch replenishment or inter-branch transfer. Make sure that each driver is given a correct manifest well before the truck leaves, so he/she can check it against the cargo. SOFTLIGHT Lighting Package Linda M. Pavletich, LS Premier Lighting !"* Industry Specific Software for the Lighting Industry Things you should ask for in a lighting software package: +"#"#&!$"#!(" *!&"#&!## primarily for another industry and adapted to lighting? + !%""$ !#($!($# to lighting people or someone who knows only about writing software. +!($!!! $#!"#($! system or for using larger databases as your business grows? LIGHTS from Softlight is a computer software program that manages and organizes the daily functions for the Lighting Industry and Lighting Showrooms. LIGHTS from Softlight can deliver reports and paperwork at the touch of a key that can save you many valuable hours of work. Customers are never charged for adding more computers or features, and the package is easy to learn. Visit the LIGHTS from Softlight "#!! #"#!# +"#"#&!"(#! Call for free demo 1-888-544-4809 or visit: www.softlightusa.com Not available in New Mexico. Counting Cycle count carefully. Some distributor personnel spend a lot of time chasing down items and/or information in order to have an accurate daily cycle count. If they had chosen the right items and the right time of day — which can be tricky, they would have spent a lot less time getting an accurate count. And most important, do not change system quantity data without attempting to determine why/if there was a discrepancy at count time. If time and conditions permit, recount the discrepant items — some- “LIGHTS from Softlight is very easy to use. All the information is right there including the light bulbs that need to be ordered. It is a great investment for your lighting business.” times, a recount reveals that there never was a discrepancy, just a mis-stored item. Warehouse Management To achieve great performance in a warehouse, offer warehouse personnel an incentive to do better than a mutually agreed upon goal; perhaps, do better than the 90th percentile of performance in the industry. Keep the place organized and clean. Cliches that still matter: a place for every- thing, and everything it its place; cleanliness is next to godliness. Take a cue from the Japanese: track the different kinds of warehouse errors, keep running graphs, and post the graphs where all personnel — office and warehouse — can see them. Where possible, base the incentives on data that is graphed. About the Author Dick Friedman is a recognized expert on warehouse operations, management and technology for lighting showrooms and distributors, but he does Not Sell computer systems or warehouse technology or equipment. Showrooms may call his computer hotline (847 256-3260) for a free consultation about improving warehouse accuracy and productivity; or visit his Web site (www.GenBusCon.com) for more information or to send e-mail. © 2008 General Business Consultants, Inc., all rights reserved. MEMBER NEWS Page 6 Canadian Manufacturers Welcome ALA President New ALA Members As of April 3, 2008 Associate Showroom Jerry’s Jeff Choate, Springfield, Ore. DC Electric Donald Coddington, Montrose, Colo. Frederiksen Management and Design Ltd. Alene Frederiksen, Victoria, British Columbia Anderson Lighting One Casey Ellis, Hattiesburg, Miss. Concept Lighting Galleries Don Parans, Oakville, Ontario Elegance, Inc. Carl Raskin, Grant Pass, Ore. Energy Solutions Inc. dba Lights & More Sandra Hartmann, Urbandale, Iowa Michelle Warnken Designs, LLC Michelle Warnken, Long Branch, N.J. Fonda’s Floors and Interiors Fonda Smith Trawick, Mobile, Ala. Systems Inc. Glen Badun, Edmonton, Alberta J & J Electric, Inc. Larry Tomlin, Albany, Ore. The Lighting Lady, LLC Rebecca Wanner, Bar Harbor, Maine Lamp Factory Outlet John Jones, Springfield, Va. Manufacturer Lightsource Ltd. Brett Hobday, Laventille, Trinidad, West Indies Bear Creek Glass Deborah Thompson, Birmingham, Ala. Low Country Lighting Ricky Kemmerlin, Savannah, Ga. Litex Industries Limited/Ellington Fans Mike Miller, Grand Prairie, Texas Lowe’s Cabinets & Lighting Gallery George Holden, Cleveland, Tenn. Manufacturers' Representative Masterpiece Lighting One Stuart Green, Kalispel, Mont. Nationwide Electrical Supply, Inc. Bruce Bagdan, Mt. Kisco, N.Y. Nesco (Needham Electric Supply Co.) Joy Dardinski, Canton, Mass. Tecno-Outlet Manuel Pere, Carolina, Puerto Rico A LA President/CEO Dick Upton recently visited the Ontario headquarters of lighting manufacturers ALICO Industries and Eurofase while in Canada to attend a meeting on energy legislation. Shown with Upton at right are Joey Sadofsky, president of ALICO Industries, and Joe Bitton, president of Eurofase. Designer Capital Lighting & Supply Opens Annapolis Location C apital Lighting Tom Devlin & Supply has been hired as (CLS), a subsidiary the new branch of Sonepar USA, manager. In the opened a new, electrical distribu11,000-square-foot tion industry since branch in Annapolis, 1985, Devlin’s backMd., this March. The ground includes Annapolis facility is (From left) Burley Heaggens, Shawn Robinson, Tom warehouse, counter Devlin and Brian Pylant the 21st CLS location sales and managein the mid-Atlantic area. ment. He has served as branch manager The new branch features a fully in various locations in Maryland over the equipped media room, showcasing the last 15 years. latest technology in security, entertainment Devlin’s Annapolis team includes and communications, as well as the latest Brian Pylant, Shawn Robinson and developments in energy saving products. Burley Heaggens. American Lighting Team Helps Family Build Home in Mexico In Memoriam A Thomas Roger Corbett Tom Corbett, founder of Corbett Lighting, passed away March 3. Though Tom’s life began in Cincinnati, his vocation, his avocations and his passions took him around the world. His journeys included witnessing firsthand the revolution in Havana; bullfighting in Spain; fly fishing and hiking in Colorado and horseback riding in Argentina. Following a tour of duty in the U.S. Air Force, Tom began his business career in his family’s corporation, the NuTone Company of Cincinnati, Ohio. When he started his own business, Tom chose to locate in Dallas. As founder, president and artistic designer of Corbett Lighting, Tom created and manufactured decorative lighting for residential, hospitality and commercial uses. If Tom’s vocation was creating beautiful lighting, his avocation was music. It was his great pleasure to serve for the last nine years as a board member of the Dallas Symphony Orchestra. Tom also was proud to serve on the Board of Directors of the Booker T. Washington High School for the Performing and Visual Arts. He is survived by his wife, Roberta Mathews Corbett of Dallas; son Evan Corbett, his wife, Dorothy, and three grandchildren, all of Cincinnati; and his sister, Gail Goldsmith of New York. Memorials may be made to the Dallas Symphony Association Fund for Excellence at www.dallassymphony.com. Sharon Walker Sharon Walker of Prestige Lighting Sales in Allen, Texas, passed away Sept. 30, 2007, from a recurrence of cancer. Sharon worked with her husband, Don Walker, representing several lighting lines in North Texas, Arkansas and Oklahoma. In addition to her husband, she is survived by her son Jeff and granddaughter Laura in Arizona; son Scot, daughterin-law Mary and grandsons Aaron and Adam in Plano, Texas; and son Mark and daughter-in-law Dana in Garland, Texas. Lighting Sales of Memphis Gary Raileanu, Memphis, Tenn. Michael Carr and Associates, Inc. Michael Caraccio, Glen Rock, N.J. The Lighting Agency Norwest, Inc. Bill Nelson, Kirkland, Wash. team of nine top managers from Denver-based American Lighting, LLC recently traveled to Tijuana, Mexico, to help build a home for an underprivileged family. The American Lighting team spent more than 20 hours on the construction site and added special touches such as countertops with overhead lighting, bedroom shelving and window boxes. After the construction was finished, the American Lighting team furnished the home and stocked the shelves with food and necessities before dedicating the new house to Tomas and Rosa Maria Andres and their three children, 12-year old Lucero, 9-year old Saira and 5-year old Mario. “We know that this home will change the quality of life for this wonderful family forever,” said David Wilkins, CEO of American Lighting. “The experience also changes our lives as well. This is the third year in a row we’ve donated our time, financial resources and talent to build a house for a family in northern Mexico. We feel incredibly honored to be able to give back to those less fortunate.” The home-building effort was organized through Homes of Hope, a non-profit program headquartered in San Diego, Calif. MEMBER NEWS Page 7 B.A. Robinson Lighting Co. Ltd. Wins Award for Fourth Time For the fourth time, B.A. Robinson Co. Ltd. has been named one of Canada’s 50 Best Managed Companies. The national awards program recognizes Canadian companies that have implemented world-class business practices and created value in innovative ways. B. A. Robinson Co. Ltd. (BAR) first won the award in 2004, then underwent a thorough review of its operations to successfully achieve “Requalified” status for 2005 and 2006. To earn the award for 2007, BAR had to compete again for one of the 50 spots. Based in Winnepeg, B.A. Robinson Co. Ltd. is a distibutor of lighting, electrical, plumbing, heating and municipal waterworks products with 22 locations in Western Canada, including the Robinson Lighting and Bath Centres. Ignite Their Passion with Mariana. ™ VALUE they can believe in give your customers THE STYLE THEY CRAVE ALA Manufacturers’ Representatives Honored by W.A.C. DETAILS that bring them back to you Several ALA member manufacturers’ representatives received Sales Achievement Awards from W.A.C. Lighting during the company’s Annual Sales Rep Awards at the January Dallas Market. Members honored include: KTR Associates, Searington, N.Y.; JPS Associates, Los Angeles; Walker Enterprises, Stafford Springs, Conn.; Light Lines, Absecon, N.J.; Enlightening Sales, Dallas; and Tim Schaefer Associates, Cincinnati, Ohio. Capital Lighting and Supply Adds to EMS Department Sandy Barrier has joined Capital Lighting and Supply’s Energy & Maintenance Services (EMS) Department at their Baltimore, Md., location. Barrier Barrier worked for 17 years selling commercial lighting before joining Capital. Her new responsibilities will include servicing the lighting and electrical needs of the Property Management, Building Mainitenance and Energy Services markets. Additionally, she will partner with customers to improve the quality and efficiency of their lighting while reducing building operating costs. Kichler Hires New Regional Sales Managers Steve Falk, Russ Klingel and David Rohde have been hired as Regional Sales Managers by Kichler Lighting. Falk will manage sales initiatives in the Southern masterful creations for the sophisticated home www.marianalighting.com (239) 514-1292 Dallas Trade Mart #3709 U.S.; Klingel will be responsible for sales in the Northeast U.S.; and Rohde will oversee sales in the Central U.S. Falk brings 20 years of experience in the lighting industry, having held roles in manufacturer sales, independent sales and lighting showroom management. He will report to Chris Bailey, Kichler’s Director of Sales East. Klingel also offers extensive industry experience, having most recently served as Director of Sales for Emerson Electric’s ceiling fan division. Klingel He also will report to Chris Bailey. Rohde will report to Jared Northrop, Kichler’s Director Rohde of Sales West. In addition to roles in the furniture industry, Rohde has more than 14 years of experience in lighting sales, marketing and product management. Member News Correction Jim McCarthy works with the SOURCE team at Cooper Lighting, not Kichler as stated in the March/April issue. We regret the error. JUNE DALLAS MARKET Page 8 ALA Announces June Dallas Market Seminars Habitat for Humanity Chapters Accepting Outgoing Market Fixtures F S ive ALA seminars will be offered June 19-21 at the 2008 June Dallas Market. Classes will meet at the ALA Seminar Center on the third floor of the World Trade Center in Suite 345. ALA members who attend will earn CLC credits for each seminar as noted below. Manufacturers’ Representatives can use the credits towards the Lighting Knowledge Training requirements of the CLMR designation. Thursday, June 19 Full Day Course 9 a.m. – 4 p.m. Light lunch included (6 CLC Credits) Friday, June 20 8 a.m. – 9:30 a.m. (1.5 CLC Credits) The fee for Thursday’s all-day course is $149 for members and $179 for nonmembers. The fee for each 1.5 hour course is $44 for members and $67.50 for non-members. Contact Nicole Juneau at 800-605-4448, ext. 26 or [email protected] to register or for more information. The Lighting Studio: Create Advanced Lighting Applications and Stay Ahead of Competitors with the Most Up-to-Date Information in Lighting Design Instructor: Dan Blitzer Sponsor: Lutron Electronics Co. Sustainable Lighting for the Home: Reducing the Environmental Footprint without Losing Profits or the Beauty and Convenience of Good Lighting Instructor: Dan Blitzer Sponsor: Sea Gull Lighting Friday, June 20 3:45 p.m. – 5:15 p.m. (1.5 CLC Credits) Saturday, June 21 8 a.m. – 9:30 a.m. (1.5 CLC Credits) Saturday, June 21 4 p.m. – 5:30 p.m. (1.5 CLC Credits) Landscape Lighting Design Fundamentals to Advanced Applications Instructor: Joe Rey-Barreau Sponsor: Hadco Advanced Course: What’s New in Recessed Lighting & How to Expand Business for Greater Profit Instructor: Joe Rey-Barreau Sponsor: Lightolier How to Sell and Profit from the Ultimate Kitchen and Bath Lighting Solution Instructor: Joe Rey-Barreau Sponsor: Murray Feiss ALA BiNational Program Free Filming Continues at June Dallas Market T hr ALA each video will BiNational feature a comAdvertising and PR pany spokesperson Program is bringing describing the back an awardcompany’s offerings winning camera in general and focrew to resume filmcusing on a handful ing manufacturers’ of new, popular or showrooms during innovative products. Jeff Sessler of Nora Lighting was one of several the June Dallas After editing manufacturers filmed by the BiNational crew at January’s Dallas Market. The program will resume Lighting Market. to a 3-5 minute during the June Dallas Market. Manufacturers feature, the video who support the BiNational program and will be placed on the manufacturer’s were not able to participate in filming section of the ALA Web site, as well done at the January Market are encouras on YouTube.com. All footage taken aged to reserve their spot for June by at each showroom will be given to the contacting Larry Lauck at llauck@amerimanufacturer to use for its own ongoing canlightingassoc.com or 800-605-4448, marketing promotions. ext. 27. Filming will be conducted throughout Created as a way to introduce manuthe Dallas Market and will be scheduled facturers and their products to consumers, on a first-come, first-served basis. howrooms at the Dallas Market Center may donate outgoing fixtures to local Habitat for Humanity chapters before June Market by calling Beverly Stibbens at the Dallas chapter (214-678-2352) or Diana Garrison at the Denton County chapter (940-382-8487). Please give as much notice as possible. “We are staffed by volunteers,” says Stibbens, “so it can be challenging for us to pick up a great deal of fixtures at the last minute. We really appreciate early notice.” Fixtures and fans donated are not normally used in Habitat for Humanity construction — rather they are sold to the public at Habitat outlet stores and their proceeds funneled back into the organization. Before the January Dallas Market, more than 15 ALA-member showrooms donated their outgoing fixtures and fans to local Habitat for Humanity chapters. 2008 June Market ALA Board/ Committee Meetings All meetings held in Suite 345 of the World Trade Center. DATE 3 p.m. – 5 p.m. 7:30 a.m. – 8:30 a.m. 7:30 a.m. – 8:45 a.m. 9 a.m. – 10 p.m. 4 p.m. – 5 p.m. 4:00 p.m. – 4:25 p.m. 4:30 p.m. – 4:55 p.m. 5 p.m. – 5:45 p.m. 7:30 a.m. – 8:45 a.m. 7:30 a.m. – 9 a.m. 9 a.m. – 10 a.m. 11:30 a.m. – 12:30 p.m. Noon – 1 p.m. 2 p.m. – 3 p.m. 4 p.m. – 5 p.m. 5 p.m. – 5:30 p.m. 7 a.m. – 9 a.m. 9 a.m. – 9:30 a.m. 2 p.m. – 3 p.m. ACTIVITY Golf Tournament To Be Hosted By DMC During June Market S LOCATION Wednesday, June 18 Finance Committee Thursday, June 19 Manufacturers’ Representative Steering Committee Education Committee Awards & Recognition Committee Showroom Steering Committee 2009 Governors Nominating 2009 Officers Nominating Manufacturers Steering Committee Friday, June 20 Education Foundation Committee Public Relations Committee 2008 Conference Committee Certification Committee 2009 Conference Committee Electronic Technology Committee Government Affairs Committee ALA – PAC Saturday, June 21 Board of Governors Education Foundation Nominating Comm. Component Steering Committee ponsored by the Dallas Market Center, The Lighting Golf Classic will be held Wednesday, June 18, at The Golf Club of Dallas. All DMC lighting tenants and retailers are invited to play as guests of the DMC. For more information and to register, contact Helen Smith at 214-655-6230 or [email protected]. Space is limited, and reservations must be made by June 1. Board Room Seminar Center Board Room Small Conference Room Small Conference Room Board Room Small Conference Room Seminar Center Small Conference Room Board Room Small Conference Room Small Conference Room Board Room Board Room Board Room Board Room Board Room Board Room Small Conference Room June Market Travel Discount Codes American Airlines Hertz 2008 June Dallas Market Code: A1668AI 800-433-1790 CDP #089817 800-654-2200 (U.S.) 800-263-0600 (Canada) Alamo National BY #529118 800-354-2322 Disc #5021601 800-CAR-RENT Avis AWD #B608500 800-331-1212 MANUFACTURING NEWS Page 9 Kenroy Employees Purchase Hunter Lighting Group T he management and employees of Hunter Lighting Group/Kenroy have purchased the assets and ongoing operation of the lighting business from Hunter Fan Co. and created Kenroy Home. The new company will sell an expanded range of lighting and home décor products to a variety of distribution channels under the Kenroy Home brand. In addition, the company will continue selling Hunterbranded lighting to a select group of accounts, under license from Hunter Fan. Bob Pape, a former group president of the Hunter Lighting Group, returned to the lighting division in 2007 to lead the buyout effort. Pape now heads up a staff of industry veterans at Kenroy Home, including many long-time employees who invested money in the buyout. Joining Pape on the management team are David Lasch, who continues as director of sales for lighting showrooms; Joel Wasserbauer, who continues as director of sales for decorative channels; and Deb Green, who continues as director of product development. Evan Klippel, former director of inventory planning, has been named director of inventory and logistics; Gary Winters continues as comptroller; and Dot Raulerson continues as customer service manager. Kenroy Home will operate its own product development, sales, marketing, customer service, credit and administrative infrastructure from its headquarters in Jacksonville, Fla. No changes will be made in computer systems or distribution, which will continue through Hunter Fan’s Byhalia, Miss., distribution center. Model Motor Carrier Agreement Available A LA’s legal counsel has created a model contract which may be used by ALA manufacturers when negotiating with trucking companies for freight services. While it is possible to ship freight without having a contract in place, contracts often create rate stability and secure key terms and conditions for the shipper, preventing them from being at the carrier’s mercy. Copies of the model contract are being mailed to ALA manufacturers. Additional copies may be requested by contacting Cecilia Chavez at 800-605-4448, ext. 32 or [email protected]. Chinese Labor Shortage Impacts Factories, Costs N early 11 percent of the 20 million people who work in the manufacturing facilities of southern China did not return following the annual Chinese New Year migration to their homes this year, according to the Guangdong Labour Ministry. For U.S. manufacturers with facilities in southern China, this labor shortage could lead to higher wages and rising costs in materials, energy, environmental compliance and health care. Shelley Wang, vice president and general manager of W.A.C. Lighting, which owns and operates a ISO-9001 Certified manufacturing facility in Guangdong, warns that the escalating costs may affect not only those owning factories in China, but also those relying on Chinese-made components. “The competition for factory workers is driving wages and benefits up, which is impacting everyone who sources from China,” says Wang. “Subcontracting vendors are raising their pricing across the board and reporting scheduling delays. Continued on Page 13 CONFERENCE 2008 Page 10 Annual Conference Scholarship Applications Due June 1 Pillar of the Industry Nominations Being Accepted Until June 1 J T une 1 is the application deadline for showroom scholarships to the 2008 ALA Annual Conference in Washington, D.C. To qualify, a showroom must never have sent a delegate to an ALA Annual Conference. Each showroom scholarship includes: One delegate registration per showroom (Includes most meals for three days, all general sessions, a choice of educational sessions and entrance into manufacturers’ product exhibits.) Three nights of room, tax and resort fees for attendee at the Gaylord National. The value of the scholarship is more than $1,500. When applying, showrooms must agree that their delegate will attend the conference in its entirety, arriving Sunday, Sept. 14, and departing at his or her convenience Wednesday, Sept. 17. Travel expenses are the responsibility of the showroom. These scholarships are made possible through the contributions of ALA member manufacturers, whose represetatives will be introduced to their showroom scholarship recipients at the New Member/First Timer reception on Sept. 14. For more information or to request a scholarship application, contact Beth Bentley or Eric Jacobson at 800-605-4448. 2008 ALA Annual Conference Schedule As of April 4, 2008* Sunday, Sept. 14 8 a.m. – 7 p.m. 8:30 a.m. – 2 p.m. 9 a.m. – 4 p.m. 2 p.m. – 5:30 p.m. 2:30 p.m. – 5:30 p.m. 6:15 p.m. – 7 p.m. 7 p.m. – 8:30 p.m. Registration Open Golf Tournament, Tantallon Country Club CLC® Training Class Networking Group Meetings Finance and Board of Governors Committee Meetings New Member/First Timer Reception Gala Welcome Reception 7 a.m. – 5 p.m. 8 a.m. – 9:30 a.m. 9:45 a.m. – 11:45 a.m. 10 a.m. – 12:30 p.m. Noon – 2 p.m. 2 p.m. – 6 p.m. 2:15 p.m. – 3:45 p.m. 2:15 p.m. – 4 p.m. 4 p.m. – 5:30 p.m. Registration Open Opening Breakfast/General Session Seminars Spouse/Guest Tour – (limited to first 50 that sign up) Business Lunch/General Session Exhibitor Move-In Industry Open Forum Technical Lighting Seminar Seminar Monday, Sept. 15 Tuesday, Sept. 16 7:30 a.m. – 5 p.m. Registration Open 8 a.m. – 9:30 a.m. Breakfast/General Session 9:45 a.m. – 11:30 a.m. Seminars 11:45 a.m. – 2:15 p.m. Manufacturers’ Exhibits/Lunch 2:30 p.m. – 4:30 p.m. Seminars 6:30 p.m. – 7:15 p.m. Reception 7:30 p.m. – 11 p.m. Annual Banquet *Times and events subject to change. he ALA is accepting nominations for the 2008 Pillar of the Industry awards until June 1. The award recognizes individuals (not companies) for their extraordinary service to advance the lighting industry and the association, its programs and mission during the past year and a half. A winner will be chosen in each of three categories: manufacturer, manufacturers’ representative and showroom. Gaylord National Celebrates Grand Opening T he Gaylord National Resort, host of the 2008 ALA Annual Conference, celebrated its official grand opening April 25. A massive $865 million facility, the Gaylord National is the largest combined hotel and convention center on the Eastern Seaboard. It has an 18-story glass atrium and boasts 2,000 guest rooms and 470,000 square feet of meeting, convention and exhibit space. In June 2007, ten months out from opening, Gaylord National announced that it had pre-sold more than 1,000,000 room nights to meeting and convention groups through the year 2018. The announcement broke the hospitality industry record for the highest number of room nights presold before a hotel opening anywhere. Only ALA members in good standing are eligible. Winners will be recognized during the ALA Annual Conference, Sept. 14–16, in Washington, D.C. Nominations may be submitted by any person or group. To obtain a nomination form, contact Larry Lauck at [email protected] or 800-605-4448, ext. 27. 2008 Conference Sponsors As of April 24, 2007 Welcome Gala Reception CSA International Monday Keynote Speaker Westinghouse Lighting Corp. Tuesday Keynote Speaker Lightolier, a Philips Group Brand Spouse/Guest Special Event Quoizel, Inc. Annual Banquet Entertainment and Decorations Underwriter’s Laboratories, Inc. Annual Banquet Reception OSRAM SYLVANIA, Inc. CLC Class/Medium to High End Homes Hinkley Lighting AV Equipment Holtkoetter International Generation Brands Room Key Cards ALICO Industries, Inc. Badge Lanyards SATCO Products Padfolios Kichler Lighting Daily LightRays Lutron Electronics Co. Pocket Program Lutron Electronics Co. Registration Envelopes/Pens Progress Lighting Coffee/Soda Breaks Dallas Market Center Conference Travel Discount Codes American Airlines Hall of Fame Continued from Page 1 reorganized in 1994. He was recently named the 2007 Ernst & Young LLP’s Entrepreneur of the Year for the South Central Ohio and Kentucky region in the manufacturing category. Powers also currently serves as Chair of the Board of Governors for the National Electrical Manufacturers Association (NEMA). Powers and his wife, Sherry, have four children and eight grandchildren. Tickets to the banquet will be available for purchase by those not attending the complete Annual Conference. Individual event pricing will be published in June. Contact Beth Bentley for information at [email protected]. 2008 Washington D.C. Conference Code: A4998AA 800-433-1790 Alamo BY #529118 800-354-2322 Avis AWD #B608500 800-331-1212 Hertz CDP #089817 PC#116841 800-654-2200 (U.S.) 800-263-0600 (Canada) National Disc #5021601 800-CAR-RENT CONFERENCE 2008 Page 11 ALA Conference Draws NationallyKnown Speakers F our nationally-known personalities will share their expertise September 14-16 at the ALA Annual Conference in Washington, D.C. Speakers include Paco Underhill, best-selling author of Why We Buy: The Science of Shopping; Dr. Martin A. Regalia, chief economist with the U.S. Chamber Paco Underhill of Commerce; Frank E. Nothaft, chief economist with Freddie Mac; and Amy Walter, political analyst for CNN and frequent contributor to The Newshour with Jim Lehrer (PBS). Founder, CEO and President of Envirosell, a retail research company, Underhill will be presenting tips for improving merchandising skills at the Monday keynote breakfast and general session, including what showrooms can do in two weeks, two months or even the next year to make more money. Underhill promises to “polish your glasses” so business owners can see themselves and their customers more clearly. Envirosell has studied a variety of retail spaces, products and messages for Fortune 100 clients and developed “science of shopping” ideas unique to their methodologies, and Underhill is widely regarded as an expert on merchandising. Chandeliers Change the way you look at lighting Mini-Pendants Outdoor Recessed The world's first comprehensive line of residential LED lighting fixtures. • Energy-Saving • Long-life Lamps • Warm White • Dimmable • Cool Operation • Environmentally-Friendly Contac t your Progress Lighting Representative for details. Dr. Martin A. Regalia ¦ w w w.progresslighting.com Step/Wall Lights Frank E. Nothaft Insights on the state of the economy and the future of homebuilding will be given during the Tuesday keynote breakfast and general session by Dr. Martin A. Regalia, Vice President, Economic and Tax Policy and Chief Economist for the U.S. Chamber of Commerce and Frank E. Nothaft, Vice President and Chief Economist with Freddie Mac. Both Regalia and Nothaft are widely quoted experts on economic issues and forecasting who make frequent guest appearances in the national media. For those curious to hear the latest election news and predictions from one of the U.S.’s top political forecasters, Amy Waters will share her insights at the ALA business luncheon. Walters’ reliably accurate analysis of the national political environment is featured in The Hotline, Washington’s premier daily briefing on American politics, of which she is editor-in-chief. She has also served as a panelist and commentator on Face the Nation (CBS), Meet the Press (NBC), Washington Journal (C-SPAN), Real Time with Bill Maher (HBO), and The Early Show (CBS). Walter was a member of CNN’s Emmy-award winning election night team in 2006. Amy Waters E D U C AT I O N / T R A I N I N G Page 12 CLMR “Grandfather” Opportunity Extended M anufacturers’ representatives wishing to earn the Certified Lighting Manufacturers’ Representative (CLMR) designation now have until Dec. 31 to apply past seminar credits towards the CLMR requirements. Documentation of seminars taken online or at the ALA Annual Conference or Dallas Markets between 2002 and 2007, up to 80 percent of total credits required for the CLMR, may be submitted along with CLMR applications through the end of 2008. To earn the CLMR, a rep must complete training requirements in two categories — Sales/ Management and Lighting Knowledge — as well as meet employment and membership requirements. One of the ALA’s newer designations, the CLMR accreditation program is designed to recognize the important role Manufacturers’ Representatives play in the lighting industry, as well as provide training for reps new to the industry. For more information on the program and qualifying seminars, contact Nicole Juneau at njuneau@ americanlightingassoc.com or 800-605-4448,ext. 26. Take your LS designation to a higher level. &HUWLÆFDWH6SHFLDOLVW0RQRJUDSK Advanced Kitchen and Bath Lighting CLMR Requirements Checklist To earn the Certified Lighting Manufacturers’ Representative designation, reps must the following requirements: 1. Sales and Management Training □ Earn six CLMR Sales and Management training credits at an ALA Annual Conference OR □ Attend eight hours of similar training seminars offered by other groups/associations or local colleges/universities (All outside training courses must be approved by ALA) 2. Lighting Knowledge Training □ Take and pass six ALA online training courses AND □ Complete one of the following: ▶ Attend three ALA 1.5-hour seminars during January and/or June Dallas Market ▶ Attend one ALA 6-hour seminar during January and/or June Dallas Market ▶ Attend three 2-hour CLC training courses at ALA Annual Conferences ▶ Attend one 6-hour CLC training course at an ALA Annual Conference ▶ Take and pass eight additional ALA online training courses ▶ Become a Lighting Specialist by acquiring the ALA Residential Lighting Training Manual and passing the final exam 3. Business Affiliation/Employment and Membership □ Be gainfully employed as a Manufacturers’ Representative for at least 24 months AND □ Be a member of the American Lighting Association AND □ Represent at least one manufacturer that is a member of the ALA in good standing If you’ve earned the LS designation, the new Certificate Specialist program is your next step up on the ladder to success. Purchase your copy of the Advanced Kitchen and Bath Lighting monograph/test today by calling 800-605-4448, ext. 26. Become a Certificate Specialist. AND □ Acquire three letters of recommendation from ALA members in good standing: one each from a Manufacturer member, a Showroom member and a Manufacturers’ Representative member ATTENTION MERGERS & ACQUISITIONS MANAGERS! 2008 ALA Regional Seminar Dates For more information, contact Nicole Juneau at [email protected] or 800-605-4448, ext. 26. May 6 Kansas City, Mo. Advanced Applications in Lighting Design and Problem Solving for Medium- to High-end Homes Instructor:/PSN#SPXO$-$t Host: Ketzner Enterprises, Inc. Sponsor: International Lighting Mfg. Co. Bronx, N.Y. Advanced Residential Lighting Design and Application: How to Layout and Design a Lighting Plan Instructor:+PF3FZ#BSSFBVt Sponsor: Murray Feiss June 2-5 Four-Day Residential Lighting Training Course Instructor:4UBOMFZ+PIOTUPO$-$tSponsor: Juno Lighting May 7 Chicago, Ill. August 18 Chicago, Ill. September 4 Riverside, N.J. October 9 Castleton, Vt. Dates and Topics to Be Announced: Advanced Architectural Lighting, Including High Performance Recessed and Low Voltage Lighting Instructor:+PF3FZ#BSSFBVtSponsor: Tech Lighting Sustainable Lighting for the Home: Reducing Your Environmental Footprint Without Loosing the Beauty and Convenience of Good Lighting Instructor:%BO#MJU[FSt Sponsor: Sea Gull Lighting How to Increase Sales & Improve Problem Solving with Decorative Residential Lighting Instructor:+PF3FZ#BSSFBVt Sponsor: Hubbardton Forge Location: #P[FNBO.POUt Sponsor: Integrity Sales Location: 0SMBOEP'MPSJEBtSponsor: Lithonia Lighting Location: .BSLIBN0OUBSJPtSponsor: ALICO Industries Location: 4U1BVM.JOOt Sponsor: Holtkoetter International Make These At Your Factory! Tools, Stamping Dies, Molds, Spinning Chucks Available for Sturdy y® Lanterns and NightStars® Garden Lights With the recent passing of our dynamic founder George Sturdy Hazerjian, we are closing shop. This creates an amazing opportunity for the forward-thinking lighting manufacturer! Ready-to-go, top quality proven product lines. We have already sold off our cast aluminum line so Act Now before the others are gone! Please call Michael Hazerjian at 617-325-2646 and leave a message. Metallic Arts Manufacturing www.metallicartsmfg.com [email protected] E D U C AT I O N / T R A I N I N G Page 13 New ALA Lighting Specialists and Lighting Associates As of April 3, 2008. Lighting Specialists Accent ESI Walter Allen Glass Ferguson Amy Michelle Bonner &DQ\RXUVRIWZDUH Automate" Harbert Lumber Georgeann Heinle Intense Lighting Nima Zkharrazi Lamps Plus Ana M. Garcia Todd Jensen Pamela Lambdin Christopher Leon Hall Fausto Marcial Marisy Joseph Pitruzzello Stephen D. Prosser Eric Robert Hughes Mike Stevens Marcia Van Maele-Bentley Fransisca Villasenor de Yatsko Light Bulbs Etc. Dean Becker Houssein Amir Bentatou Judy Nakanishi Light Bulbs Unlimited Bryan Wells Lights On Sara J. Ruffing Pace Lighting, Inc. Frank M. Bartlett State Electric Supply Emily J. Fisher Sun Lighting Richard Eric Christensen Donna Morgan Kathleen Ramirez The Hite Company Amanda Konchan US Lighting & Electric Supply Dale Treadway Sharon Sinclair 100% CUSTOMER SATISFACTION "No other software that we've seen is tailored to the specifics of the lighting business like this one." - Madison Lighting. Ex-Winward User "The program is constantly updated and maintained! We have not needed an IT person since we switched to Inertia." - Concord Lighting. Ex-Keystroke User 6RIWZDUHGHVLJQHGIRUWKH "Our service calls & delivery appointments are now integrated into our sales ordering and invoicing." - Hinkley's Lighting. Ex-Peachtree User Showroom Owner "The constant availability of someone who knows the answers and can problem solve is key." - Madison Lighting. Ex-Winward User Save Time and Money Through Automation. Come See What is Possible. "The response time of changes & upgrades to the software is a big plus." - Idaho Lights. Ex-Quickbooks User Demo the best software to hit the Lighting Industry! "Inertia is the best lighting showroom software on the market!" - Lightsoure. Ex-Quickbooks User Lighting One Software Committee "Our builder was amazed that our account statement was correct for once." - Hinkley's Factory. Ex-Everest User 760-529-9471 Additonal info @ www.ITESoftware.com Lighting Associates Timeless Designs, LP Stan Swearingen Green Mountain Lighting Karen Maksimoski Pace Lighting John Davoli Capital Wholesale Electric Ryan George Chinese Labor Continued from Page 9 I anticipate that those who rely on subcontractors heavily will be most affected as costs go up significantly.” The labor shortage in southern China may be the result of more factories being opened in China’s interior, which allows workers to find jobs close to home rather than having to leave their families for a year at a time. Areas in the south are hoping to retain skilled workers by replacing low-cost, low-paying industries with higher-wage factories producing sophisticated products. In general, companies that offer high wages and good working conditions have fewer problems attracting or keeping workers despite the distance from workers’ families. “Since we manufacture more than 90 percent of our products, we have a distinc- tive advantage. Only two people out of 700 loyal employees chose not to return to W.A.C.’s factory after the holiday,” notes Wang. “But we are certainly the exception to the norm. We have worked hard to be an employer of choice. Ultimately, good business practices are the same for any employer – if you value your people and produce something of value, business will continue to grow.” ENERGY EFFICIENCY Page 14 Four ALA Members Receive ENERGY STAR® Awards S ea Gull Lighting, OSRAM SYLVANIA, Lithonia Lighting and Seattle Lighting are among those recently honored by the U.S. Environmental Protection Agency (EPA) and the Department of Energy (DOE) for their outstanding contributions to environmental protection and energy efficiency through their partnerships with ENERGY STAR. Sea Gull Lighting was honored with a 2008 ENERGY STAR Sustained Excellence Partner of the Year Award for bringing products to the marketplace that meet consumers’ practical needs while reducing their electricity bills. In the past year, Sea Gull increased shipments of ENERGY STAR qualified fixtures by 23 percent, developed an online tool designed to deliver presentations to builders and consumers featuring ENERGY STAR qualified solutions for the whole house and expanded its offerings of decorative energy efficient fixtures. This is the second time Sea Gull has received ENERGY STAR Sustained Excellence recognition, and it is the company’s fourth ENERGY STAR award overall. OSRAM SYLVANIA received a 2008 Sustained Excellence Partner of the Award for its leadership in the development of compact fluorescent technology, the third time it has received Sustained Excellence recognition. Key achievements included expanding its line of micro-mini products using T2 technology and making impressive reductions in the mercury content of its CFLs. Lithonia Lighting was named a 2008 ENERGY STAR award winner for Product Manufacturer Partner of the Year. Lithonia was recognized for a strong commitment to promoting energy efficiency by producing a broad set of quality, efficient lighting products that meet or exceed ENERGY STAR specifications and by educating consumers on its efficient product offerings. The company developed 84 new ENERGY STAR qualified fixtures for its consumer product line in the last year, making ENERGY STAR qualified products approximately 63 percent if its total consumer product line. Seattle Lighting was recognized as a 2008 Lighting Showroom Partner of the Year after setting the bar high for excellence in promotion of ENERGY STAR qualified lighting. Key achievements included working closely with utilities in the Pacific Northwest to develop joint promotions on energy efficiency, stocking more than 100 decorative ENERGY STAR qualified fixtures and offering CFL recycling in all showrooms. In 2007, Seattle Lighting received a Special Recognition Certificate for Excellence in Lighting Retailing, becoming the first lighting showroom every named an ENERGY STAR award winner. ENERGY STAR award winners are selected from the more than 9,000 organizations that participate in the ENERGY STAR program. Each year, multiple winners, including manufacturers, retailers and utility/state and local ENERGY STAR partners are selected for their commitment to energy efficiency. Good Housekeeping Recommends Members’ Products for Energy Efficiency F or its March edition, Good Housekeeping magazine tested energy efficient products and recommended winners from Satco Products, OSRAM SYLVANIA and Lutron Electronics Company. After testers compared a standard 60-watt “soft white” lamp against 23 equivalent CFLs, Satco’s Mini Spiral Bulb 13W was chosen as the Best of the Test and overall winner. SYLVANIA’s Soft White Compact Fluorescent 14W was named top covered CFL. For lighting controls, the magazine recommended Lutron’s Skylark EcoDim dimmer because it caps light output at 85 percent, combating people’s tendency to turn a dimmer to full blast without thinking. Q2ESEARCHQUANTITATIVEQUALITATIVE Q!SSESSMENTSTRATEGICPLANNING Q"RANDING Q4EAM$EVELOPMENT Q-ARKETINGMANAGEMENT N<C:FD<KFK?<D8IB<K@E>JG8 Q-EDIAPLANNINGBUYING Q#OOPMANAGEMENT ,@K8:B+<C8OfFLIK<8DN@CCI<ALM<E8K< +<JKFI<8E;&8@EK8@EK?<D8IB<K@E>!<8CK? F=PFLI9LJ@E<JJ 8CCLJKF;8P)TS!LL4AKEN#ARE/Fx Q!DVERTISINGPRODUCTIONPRINT RADIOTELEVISIONDIRECTMAIL WEBDESIGN Q0UBLIC2ELATIONSEVENTPLANNING COORDINATION Q#ATALOGSBROCHURES CORPORATEREPORTS -<C IFO8EE<@9@KK<IIFFKD8IB<K@E>:FDFIB<M@E@9@KK<IIFFKD8IB<K@E>:FD B I N AT I O N A L N E W S Page 15 The Weather is Heating Up — Time for Some FANtastic Ads T he ALA BiNational Ad and PR Program recently produced a series of high impact ceiling fan ads that lighting showrooms can use free of charge. A booklet containing numerous creative concepts showcasing ceiling fans was mailed last month to ALA members. “ALA members supporting the BiNational Program have free use of the creative,” said Larry Lauck, vice president of communications for the ALA. Product photography was supplied by various ceiling fan manufacturers. The ads can be run in color or black and white and adjusted to fit virtually any newspaper or magazine format. The ALA BiNational Advertising and PR Program produces various series of print, radio and TV ads for the industry to use on a local basis. In most cases, eye-catching, creative ads developed by award-winning advertising agencies are too expensive for showrooms to produce. But because of the hundreds of members contributing to the ALA BiNational Advertising and PR Program, these ads are made available for free. !"# $ % &&& ' ( Consumer Ad Continued from Page 1 The ALA ad was picked as one of the top 10 ads in the home furnishings and accessories category. When one considers the immense number of ads appearing in that category, the ALA ad is stacked up against the best creative that Madison Avenue can deliver. The ALA BiNational Advertising and PR Program is under the auspices of the ALA PR Committee, chaired by Bobbie Pearsall of Quoizel. The committee is comprised of some of the top creative senior-level talent of the lighting industry. “Our meetings are very lively and filled with discussions about creative ways we can grow the lighting business. It is a nice honor for the committee to be recognized for its hard work,” said Pearsall. To advertise in Lightrays contact Larry Lauck at 800-605-4448 or [email protected]. ! " "# # ! " !" !! ! #! ! *+)&*) $%&'() 10#PYt%BMMBT59 1-800-60--*()55 t Fax: 214-698-9899 E-mail: [email protected] www.americanlightingassoc.com Route To: