PDF - PPD Magazine
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PDF - PPD Magazine
JAN UARY 2010 ISSU E 17 SHOW TIME! The industry’s best event of the year Customised promotional paper products from the experts in calendar production. Short runs, best quality, great prices. calendars cards diaries click and mix notepads in the picture www.bruneltradeservices.com Diary Dates Dates correct at time of going to press. If you would like us to publish your event in our diary, please contact us. January 3rd-5th: The ASI Show, Orlando 5th-21st: AGF Roadshow 2009, various locations 11th-15th: PPAI Expo, Las Vegas 13th-15th: PSI, Messe Centre Dusseldorf 17th-18th: Trophex, NEC Birmingham 20th-22nd: PromotionExpo, Jonkoping, Sweden 27th-28th: Trade Only National Show, Ricoh Arena, Coventry February 1st-3rd: The ASI Show, Dallas 7th-11th: Spring Fair 2009, NEC Birmingham 10th: The Spectrum Show, Red Cow Moran Hotel, Dublin March 28th February – 2nd March: Printwear and Promotion 2009, NEC Birmingham 11th: The Spectrum Show South, Bayliss House Conference Centre, Slough 24th: The Spectrum Show Scotland, The Clyde Suite, Glasgow Marriott Hotel 25th: The Spectrum Show North, The International Suite, Manchester United Football Club Next time in PPD... ■■TONS2010 review: A full report on the event of the year. ■■USA Today: How it’s different across the pond; the markets the trends and reports from key people in the promotional product marketplace in the US. ■■ Make it a date: It’s calendar and diary season already. PPD sees what’s new in the dating game. ■■ Tee time: Springtime means it’s time for us to get a grip on golf. ■■ Win with awards: And the winner is... Step forward, the trophy and awards people please! All this and much more – make sure you get hold of your own copy! From the Editor Contents Still standing – and ready for 2010 If you are reading this, then you are still here. So best wishes and good luck for the coming 12 months. There’s no doubt that 2009 was a tough year for many of you. While, at the minute, it does seem that things are improving and the economy is starting to perk up, there can be no complacency and the need to be on top of your game remains as important as ever. We have a packed issue this time, with lots of news and current stories and of course, we have the biggest event of the year to look forward to. That’s something I am very excited about – not just being there and having a great dinner (which I know I will anyway!), but the more I get into this industry, the more fascinating I find it. Having got properly acquainted with many of you now, I can’t wait to chat and get your feedback, both on the show and where you think the year is going. Once again, my thanks to the many of you who took time out of a very busy end of year to contribute something to this magazine. The contributions, and indeed the comments and feedback, we get are amazing – we couldn’t do it without you. So once again, the iPhone will be on charge ready to record your thoughts. Certainly no need to find a pen or pad – there’ll be plenty of those at the show! So, say hello and have a chat. Me, I won’t tell a soul... Aidan Goldstraw PPD Editor NEWS 4 5 6 8 9 10 12 14 18 20 21 22 PEOPLE 19 Funny stories? Odd pictures? Send your scandal to: [email protected] If you are having problems getting your copy of Promotional Product Distributor, email: [email protected] Bodgers on board at SPS PRODUCTS 13 24 Some really cool additions Healthy outlook for new range INSIDER 32 Success ahoy – Andrew Bourne FEATURES Contacts To contact the Editor or to send any news, views, comments or letters, email: [email protected] Spectrum shows beckon TONS2010 set for sell-out Farewell to Wayzgoose Drive Mike’s marathon report BTC Group scores a hit Sweet specialist upgrades Steeled for success at show Big hand for World Cup bid Keramikos’s Mark dares to bare On your marks for Olympics Andrew’s writing a new chapter PSI ready to celebrate 16 26 33-52 53 58 74 76 Laltex: Running in the family Moments: Making it a date TONS2010 special preview PCD – Promotional Clothing Distributor Focus on workwear Harsh truth about ‘circle of life’ Stress the positive with these products REGULARS To advertise, email: [email protected] Get your own Do you want to make sure you get your own copy of Promotional Product Distributor delivered right to your desk? Just register at www.ppda.co.uk and your priority copy will be dispatched to you every edition, without fail. Keep up to date on the latest news and views with the industry magazine that has the biggest readership. 29 61 66 67 68 73 The Hard Sell – Cliff Quicksell On The Same Page – Diane Mensley Green Day – Evan Lewis Another Angle – Richard Belcher Melissa Chevin & Paul Rose Information Is Power – Nella Foulds 78 TITTLE TATTLE 79 SUPPLIER DIRECTORY Can’t wait for your copy of Promotional Product Distributor? Just log onto www.ppda.co.uk and view the publication online using the very latest page turn software. Promotional Product Distributor, Unit 4 Rhodes Business Park, Silburn Way, Manchester Old Road, Middleton, Manchester M24 4NE Tel: 0844 880 2751 Fax: 0870 145 3861 Web: www.ppda.co.uk and www.ppdmagazine.co.uk The opinions, beliefs and viewpoints expressed in this publication do not necessarily reflect the opinions, beliefs and viewpoints of the editor or the publisher. The publishers cannot be held responsible for any loss or damage, nor can responsibility be accepted for any claims by advertisers, contributors, other persons and organisations. Strictly no reproduction without permission. All rights reserved. News Spectrum dates are a chance to get up close and personal Trade Only has announced the dates for The Spectrum Shows 2010, as the marketleading catalogue of the same name goes to press. Gail Kilcoyne, Exhibition Manager for Trade Only, said: “These exhibitions are always special as they are much more intimate than other shows, giving suppliers and distributors the chance to get up close and personal and to ask the questions they always wanted answered.” The shows will be held at four venues across the UK and Ireland. Nigel Bailey, Event Director for Trade Only, said: “In terms of unique distributor visitors, only the Trade Only National Show and APG Live! produce higher visitor numbers in our industry; this highlights the importance of these spring shows.” The news comes as the 2010 Spectrum catalogue goes to press with record pre-orders and its largest ever print run. This confirms its status as the UK’s number one general business gift catalogue. More than 70 leading suppliers are featured. Diane Mensley, Operations Director for Trade Only, said: “Surveys show that catalogues are still very much key strategic items and as important as the promotional products that they are a vehicle for. Choosing the right catalogue is now an imperative business choice” The 160-page Spectrum catalogue package also includes free product research tools, free virtual catalogue, free end-user web site and instant virtual sampling – much more than just a catalogue. This year’s Spectrum events have been put together after careful consideration of data and demographic information gleaned from last year’s shows and from exhibitor feedback. The show dates are: February 10: The Ballroom, Red Cow Moran Hotel, Dublin – 11am-6pm. March 11: Baylis House Conference Centre, Slough – 10am-4pm. March 24: The Clyde Suite, Glasgow Marriott Hotel, Glasgow – 9.30am-3.30pm. March 25: The International Suite, Manchester United FC, Manchester – 10am-4pm. It’s ISO acclaim for The Sourcing Team Following an assessment by an independent body, Wallington-based distributor The Sourcing Team has been awarded ISO 14001:2004 certification in addition to the ISO9001:2008 quality award it already had. These prestigious awards show commitment to environmental and quality management systems and are recognised worldwide. For more information, visit tradeonly.com/ sourcingteam Green light for Mid Ocean buyout TONS Mid Ocean Brands says it’s ready to reap J40 the benefits of new leadership, after the European Commission granted clearance to the acquisition of joint control of the Mid Ocean Group (MOG) by private equity investors NIBC and ABN AMRO. Mid Ocean, which has headquarters in The Netherlands and Spain, also appointed a new CEO on the back of the sale. He is Willem van Walt Meijer, a seasoned business leader with who has previously held management roles at international companies such as Unilever and Friesland Foods. Former directors Francesc Angelet and Jordi Cot have left the company. Van Walt Meijer says Mid Ocean is now looking ahead with confidence. The new boss added: “The commitment of ABN AMRO and NIBC is proof of our promising future and great abilities. I am impressed by the quality of the people and the entrepreneurial and 4 creative spirit in Mid Ocean Brands.” Adverse trading conditions throughout Europe has brought a steady growth sales curve in Mid Ocean Brand to a halt. The company says it had to critically look at its organisation and resources. For more, visit tradeonly.com/midocean Russell Vaughan resigns his SPS role Russell Vaughan has resigned from his position as Executive Chairman of SPS (EU) Limited, formerly Pramic Limited trading as Supreme. A statement from the company added: “For the remainder of his notice period, he will no longer be carrying out his role as Executive Chairman of the Trade Division SPS (EU) Limited nor undertaking any further work on behalf of 4imprint Group plc.” Michael’s trust helps children’s musical dreams PPD has received an update on the Michael Kahan Memorial Trust, set up following Michael’s tragic death at the hands of an attacker. Trustee Nick Howson told us: “As a year has passed since setting up the Trust, I thought it would be opportune to update everyone who had a connection with Michael. “The purpose of the Trust is to support Michael’s children – Kim, Max and Fay – in their enjoyment of music, something that is very much in keeping with Michael’s unbounded musical enthusiasm, and undoubtedly an aim he would have celebrated. “I want to express my thanks to everyone whose generosity and enthusiasm has made setting up the Trust easy. The list is already long – the community of Michael’s friends and loved ones is farreaching. “The first step we took, once the Trust was set up, was to get hold of instruments. “For Max, we bought electric and acoustic guitars, a second-hand excellent upright piano for Fay, and upgraded a generously donated drum kit for Kim. “Kim has started having lessons with Mark Landon on the drum-kit, which is housed in its own “studio” (a friend’s garage). Mark teaches for Rochdale Music Services amongst others, and Kim is enjoying these sessions on a fortnightly basis. “Max impressed Wendy Jackson at Chethams enough for her to take him on as a private pupil on a weekly basis. He is a natural musician, and we will be seeking pop/jazz/impro sessions for him this year, as this is where his passion lies. “Fay has made a great start on the piano, having weekly lessons with Andrew Shirtliff (ex-Chethams). Andrew is really pleased with Fay’s progress, and she will be taking Grade I this November. “Kim, Max and Fay are three fantastic young people, supported by Julie, their mum. “There are plans for a fund-raising concert both for the Memorial Trust and the JMI Klezmer Bursary, which hopefully will be early in the New Year. “It’ll be a fantastic evening with a starry line-up, so when I have a date I will let everyone know.” For inquiries about the fund, or to make a donation, please email Nick Howson on [email protected] News It’s looking like a sell-out – as TONS sets its sights ever higher As PPD went to press, organisers of the market-leading Trade Only National Show – taking place this month on January 27 and 28 – reported that the Jaguar Halls had sold out and very few stands were left in the Atrium area. The show is expected to be a total sell out. Now in its fourth year, the show claims a new record, with more exhibitors and brands booked than at any previous, similar show in the UK. With every major UK supplier of promotional products booked to exhibit, many new ones have come on board, recognising that the Trade Only National Show is the place to be. These include: Xindao, Advantage International, The PAGE Partnership, Paper Innovation, 3M, Richard Edwards, Rocket Products, Baynham Badges, If Solutions, Express International, Inga and Jason Plastics, Farndon House, Wallace Cameron and First Editions. Gail Kilcoyne, Exhibition Manager for Trade Only, said: “Last January, we had a record 1,850 unique visitors at the two-day event. This number excludes any non-distributor visitors and also excludes reentries on the second day, and showed a 40 per cent increase over 2008.” The show takes place in the award-winning International Events Centre at the Ricoh Arena, Coventry. Entry is free for all distributors of business gifts and promotional products. Nigel Bailey, Event Director for Trade Only, said: “Recognising the more challenging environment, we are also giving away lunch to every visitor by way of vouchers that on presentation at dedicated outlets within the venue will be exchanged for a sandwich, drink, piece of fruit and crisps. “This is a brand new initiative and is expected to be extremely popular.” Nominated last year for two awards, the show is noted for its “Customer is King” approach. Once again, there will be free wi-fi throughout the venue. And as part of the expanded and improved ca- tering facilities on offer, there will be an internationally-themed food court, as well as more outlets offering a wider variety of catering options. Kilcoyne added: “The car park is just a few steps away from the entrance and it will be free again for everyone. “In case of inclement weather, we will have stations set up with free umbrellas to aid people walking from the car park to the show.” Trade Only also report that plans for the bpma Annual Awards Dinner – which this year is being organised by the Trade Only team – are progressing well, promising a fantastic evening. The expectation is that the dinner will be sold out well ahead of the event, with current ticket sales two-thirds ahead of last year. Bailey added: “Despite 99 per cent customer satisfaction last year, we have not rested, and this year you will find additional ‘Here to Help’ people, more trolleys, forklifts for exhibitors and even more help from the highly-dedicated Trade Only team. “Our aim is to make 2010 even better than previous years and to ensure your complete satisfaction.” For more information about the show, to register or to book dinner tickets, visit www. tradeonlyshows.com/nationalshow/2010 COI unveils new ‘framework’ The Central Office of Information (COI) has overhauled its “framework” or roster of agencies that specialise in merchandise and promotional items. A total of 58 suppliers from across the UK secured a place in one or more of the five lots and more than half are new to the framework. PPD plans to take a more detailed look at what is a very interesting list in a future issue. COI’s Merchandising team evaluated more than 400 individual applications. The successful companies were selected on the basis of their proven expertise and experience in one or more of the following specialisms: ■■In-house producers, manufacturers or stockists; ■■Suppliers of standard imported products; ■■Suppliers of bespoke imported products; ■■Suppliers that can provide online corporate merchandise schemes; ■■Gift voucher suppliers. The sustainability, recycling and green credentials of applicants in the first four categories was taken into consideration. Particular consideration was given to applicants in the first and second categories with regards to information on their supply chain, including factory audit reports. Each of the five categories has been sub-divided into a wide range of labels. Sarah Eastlake, the COI’s Head of Merchandising, said: “The new framework includes a broad range of suppliers meaning greater choice and flexibility for our government and public sector clients.” Juniper steps in to acquire assets of JJ Blackledge Juniper has acquired the assets of JJ Blackledge Ltd. During the final weeks of last year, Juniper was in discussion with the Bodgers family to ascertain whether a viable production unit could be maintained at the site in Middleton, Manchester. However, after much deliberation, the financial evaluation and the distance between the two factories meant that a decision to not proceed was taken. Juniper has since acquired the assets, and is in the process of transferring machinery and stock to its Wellingborough factory. Andrew Langley, Juniper’s Managing Director, said: “Like many people in the trade, I was genuinely saddened to hear of the problems that befell Blackledge, a family company for whom I had always held in high regard. “The Bodgers family have served our industry exceptionally well for many years and I am sure many people in our industry will wish John, Steve and Alan well for the future.” John Bodgers, former Managing Director and owner of JJ Blackledge, said: “I would like to take this opportunity to thank all the distributors and colleagues from the trade that have supported us in the past. “We were obviously very disappointed that we couldn’t sustain the production in Manchester. “I am sure that Juniper will be able to maintain the Blackledge quality of service and product and I personally wish them well for the future.” John Bodgers has agreed to help Juniper on a consultancy basis. The task of integrating the two companies has begun and Juniper will be updating the industry with details of that process and future product ranges over the coming months. It is not anticipated that Juniper will replicate the entire Blackledge range, for reasons of duplication. For more, visit tradeonly.com/juniper 5 News Parting of the Wayz – it’s the end of an era for iconic base It’s the end of an era for Derby-based BemroseBooth. The company, which includes the Moments calendar and diaries business, has agreed the sale of its iconic Wayzgoose Drive manufacturing facility to Ivygrove Developments. The company says it is currently in advanced talks with regard to a more suitable site in Derby that will provide the business with flexibility and modern manufacturing facilities it requires. BemroseBooth says the new site will allow the company to satisfy its customers’ requirements and exceed their expectations at the same time, as well as improving its competitiveness. Jean-Paul Ansel, managing director of BemroseBooth, said: “We operate in a difficult market and to thrive in the long term, we must deliver excellence in customer service and operate efficiently in order to be highly competitive. Farewell: Bemrose Booth has sold its Wayzgoose Drive facility “Wayzgoose Drive has served us well over the years but looking forward, it does not provide the facilities we need. The infrastructure is inflexible and the site is far larger than we require, and so it is preventing us from developing the business. “Our goal is to retain modern manufacturing facilities in Derby and we believe our current negotiations will conclude favourably. “Now we have sold the site and following our subsequent re-location, we will be able to concentrate our resources on growing and developing the company, securing our success well into the future.” The announcement comes following a period of change at BemroseBooth, as the company strived Purpose-built site’s key role Bemrose was founded in 1826 by William Bemrose, who started with a stationer’s shop in Wirksworth and then set up a factory at Midland Place in Derby, near to the railway station. In the early days, the railways were major customers of Bemrose for tickets and timetables and Bemrose today still produces all the railway tickets in the UK. In 1977, Bemrose moved from Midland Place to Wayzgoose Drive. The factory was purpose-built for printing and offices/factory extend to 250,000 sq.ft. The strength of the Derby site has always been its extensive product range in security and promotional products, including cheques, vouchers, tickets, phone cards, direct mail, confidential printing, catalogue printing and binding, calendars and diaries. Bemrose Derby was part of the publicly-quoted Bemrose Corporation until 2000, when Graham Bennington led a management buy-out of the printing businesses of Bemrose, which included the sites at Hull and Thornaby. The combined businesses had a sales turnover of £60m and was acquired for £28m. At its peak, the Wayzgoose Drive site had a sales turnover of £40m and employed 650 people. At the end of 2003, the management buy-out team sold the BemroseBooth businesses to Appleton, a paper company based in Wisconsin, US. Wayzgoose Drive continued to be a major part of the group, although the use of paper-printed security products such as cheques and vouchers 6 to address the challenges of a competitive market in the current difficult economic environment. The company has introduced a series of focused business units – Secure Mail, Promotional Products, Ticketing, Telecoms, Secure Logistics and Creative Services – and says it is already seeing a commercial return on this new structure. A spokesperson for BemroseBooth said: “Manufacturing processes have been improved across the business, securing efficiencies and making it possible to exceed customers’ expectations.” The group’s promotional products business unit has already successfully relocated to Wyvern Business Park and recently launched a radical new range of promotional calendars for 2011 (see the feature on page 26). The spokesperson added: “The company’s agents and distributors have had a positive reaction to these and believe sales will be strong.” For more, see tradeonly.com/ moments BlueLime set to squeeze in recruitment Hertfordshire-based BlueLime Promotions is expanding its brand with a move into recruitment for the promotional industry. BlueLime’s Tonya Cull is calling on both candidates and companies to register their interest in the new service. Tonya told PPD: “Having worked in the industry for nine years, I found it hard to find companies that were looking for staff with promotional merchandise experience. was beginning to decline thanks to the rise of new technology. In 2008, Appleton sold BemroseBooth to American Industrial Acquisition Corporation (AIAC). Since 2008, there had been a progressive reduction in the size of the site at Derby. At the time of its sale, the site employed fewer than 200 people. Graham Bennington, who retired as CEO at the end of 2006, told PPD: “It is very sad to see that Bemrose Booth will be leaving the site at Wayzgoose Drive. “This was one of the largest and most profitable sites in the UK printing industry. Hopefully, BemroseBooth will still retain a presence in Derby.” “Whether you supply to end user or sell to a distributor, there isn’t anywhere you can go to register your interest in either a new role or for searching new staff. “Having started my own promotional company in May last year, I wanted to expand the BlueLime name to give something to this industry. “I need companies as well as candidates to register their interest with us in order to start the ball rolling. Whether you are in sales, customer services, an account handler, designer, printer, finance or administration, we’ll work with you to find a suitable placement. More at tradeonly.com/bluelime Highly customised, promotional paper products More than just calendars and diaries Brunel Trade Services now offer an extended range of promotional paper products, all with the same quality you would expect from an award winning calendar supplier. And our digital print technology offers you the added advantage of short runs at affordable prices, even for highly customised products! Call us for a quote! Visit us at the Trade Only Show, Stand D30 on 27th & 28th January www.bruneltradeservices.com [email protected] 0117 300 2244 News Mike caught on camera during the race. Below, the day after, overlooking Central Park. Pain, laughter and elation as crowds cheer on the runners It was absolutely incredible – genuinely an experience I will never forget. After four months of training four times a week, and pushing myself to the limits, I felt good enough and confident enough that I would finish. Then my competitive nature took over and I wanted to finish with a respectable time of under 4 hours and 30 minutes, which was the sort of time my training runs had me at. However with one week to go, I tore a muscle in my knee and meant I could not train and had to rest up, hoping it would be all right on the day. I was going mental, thinking: “What if it’s too sore? What if I don’t finish?”, and so on. But come race day, I decided the only thing to do was to ignore the pain and block it out – I had to do it! It was an early start, getting up at 5.45am to get on the buses to take us to the start line, courtesy of a police escort, which made us all feel special. This bus journey to the start seemed to take forever and made plenty of us nervous. We had to run all the way back – and further still – and it was taking ages on a bus. How long was this going to take on our legs? After an interesting couple of hours at the start area, keeping warm and eating another breakfast, it was time to line up and the nervous energy was almost visible in the air. As we crossed the start line, there was an incredible excitement. This was it – we were there and actually doing it. With 44,000 people lining up and running over the bridge at the same time, you could not help but get caught up in the euphoria generated by so many people. Now it was down to the hard work of running all 26.2 miles, and knuckle down to four hours plus of running. However, nothing could have prepared me for the welcome from the some two million people that line the streets and cheer you on. The route goes through all five boroughs of New York and takes you places you would not normally see as a tourist. Running through the Bronx was amazing. As I entered the borough, a guy had a sign held up that 8 In the last PPD, we talked to Mike Smith, MD of Orb International and CEO of Sports Merchandise Global, about his preparations for his first ever marathon – in New York. Mike was aiming to raise £5,000 for Marie Curie Cancer Care. So how did it go? Mike reveals all . . . read: “Welcome to the Bronx – run like you just stole something.” To say that brought a smile was an understatement! And every time you smile, the pain disappears and another 100 yards goes by. Another amazing feeling was after 16 miles, turning into 1st Avenue and having four miles of a straight road, but with literally hundreds of thousands people lining the streets ten-deep to cheer everybody on – incredible. That certainly helped to numb the pain as the legs were certainly feeling tired at this point. At 17 miles, I see my wife Clare and that gives me another huge boost – she yells that I am looking good and running well (I choose to believe her!) At 20 miles, it really is mind over matter. With “only” six to go, the end is in sight. Well, let me tell you, the end was only in sight with the Hubble telescope – it felt ages away. The last few miles is run around and through Central Park and it was incredible, the crowds and atmosphere electric, and then the last mile – time to push on... I can see the finish line now, only a few hundred yards to go ... and I’ve done it! I have completed the New York Marathon! It was quite emotional and there were several people crying (not because of me!) and I did have a wee tear in my eye, I must be honest. I check my watch – I have completed the race in 4 hours and 5 minutes. I am ecstatic – this was way better than I had aimed for. I am feeling great, but I can hardly walk. My legs are in agony and it’s all I can do to stand upright. What’s more, I’ve still got a walk of about a mile just to get my bag, then a two-mile walk back to the hotel. That night, the beer tasted great, having been basically off the booze for almost four months. Everyone wears their medal out that night (and for the next few days) and the New Yorkers really get behind it. As you go into hotels and pubs, the locals are all saying “well done” and you feel amazing. I got home to a hero’s welcome from my fouryear-old son Tiarnan, and it was like finishing all over again – another special moment. Many people have asked if I will do another one, and at this stage I don’t know. I don’t feel as though I need to – I never thought I would actually do one. That said, I lost two stone in the process and felt great, so who knows? However, I don’t miss getting out of my bed at five in the morning just to go running! Big thanks to Karen and the team at Orb who had to listen to me for five months talking about nothing else but the marathon and my training. And huge thanks to everyone who supported me with good wishes and sponsorship, allowing me to achieve my target of £5,000 – of which every penny goes to Marie Curie Cancer Care. News Goal! BTC Group scores a real hit with Wembley exhibition BTC Group hit the back of the net with its private Promotional Merchandise Exhibition, held at Wembley Stadium. Attendees arriving at the stadium were greeted by the bronze statue of Bobby Moore at its entrance, while the exhibition itself was held in the room which also bears the name of the legendary England captain. There were free tours of the stadium, while a David Beckham lookalike showed off his soccer skills. More than 300 people attended the show in October. A spokesman for BTC Group said: “Manufacturers were amazed by the quality of the buyers visiting their stands and constantly commented upon how knowledgeable they were about the industry.” The show was the first promotional merchandise event to be held at the new Wembley and featured 63 of the UK’s leading suppliers, with more than 7,000 individual products on display. More than 100 people attended the related seminars and there were a total of 1,165 inquiries taken on the day, with resulting quotations over the following three days alone amounting to £2.2 million. The BTC Group spokesman added: “Plans are already being drawn up for a repeat performance next year.” Jon Birrell, Senior Marketing Manager at BTC Group, said: “We would like to say a huge thank you to all of our supplier partners for making this such a special event.” For more, visit tradeonly.com/btcgroup 9 News A net gain as sweet specialist upgrades Confectionery specialist Sweet Temp- TONS H26 tations has recently invested in a new print and design facility at its premises in St Albans, Hertfordshire. A spokesman for the company said: “By introducing this new element to the business, we are now able to offer a much faster, efficient and cost effective service to our customers, enabling us to provide low minimum order levels, where required, at lower costs.” The products that will immediately benefit from this new service are the full range of nets of chocolates with personalised swing tickets, along with bars of chocolates with personalised wrappers, which the company can now provide very quickly and, it says, at reduced prices. Other product ranges are being currently being developed. The new print facility is further complimented by Sweet Temptations’ own in-house design and artwork department, which works with customers to create and produce eye-catching promotional designs and suitable artwork. For more, visit tradeonly.com/sweettempations Premier looking towards new goals after acquiring Almalad The most comprehensive range of top quality glass and crystal gifts in Europe Full in-house artwork facilities | End user catalogues available Extensive stock holding | Fast turnaround | 25 Years experience Call for more information and catalogue Tel: 00 44 1642 225799 Macma has moved TONS If you’re trying to get in touch with Macma E30 UK, please note that they have moved to a new address in Surrey. The full address is: 110 Weymede, Byfleet , West Byfleet, Surrey KT14 7DJ. The firm’s telephone number is 0845 206 2262 and the fax is on 0845 206 2226. More at tradeonly.com/macma Fax: 00 44 1642 217928 Crystal Galleries Limited Edwards House, 2 Westerby Road, Middlesbrough, Cleveland, TS3 8TD e-mail: [email protected] w w w. c r y s t a l g a l l e r i e s . co. u k 10 Name that couple! More PPD gremlins. In our coverage of the ASA show last time, we referred tol Aodh and Margaret Bourke. Of course, it should have been Aodh and Judith. Heartfelt apologies. Premier Print & Promotions Ltd has purchased Almalad Ltd t/a TransWorld Incentive Gifts, based in Colchester, Essex. The business and staff will continue to trade as normal. However, operations have re-located to Premier’s site at Threshelfords Business Park in Kelvedon, Essex. Premier’s Managing Director Jamie Marshall, told PPD: “Having known each other for many years, both parties were delighted when the opportunity for this acquisition came about. “It brings together over 50 years of experience in the promotions industry and Premier is now looking forward to the challenges and scope for further development that this opportunity brings. “This is all part of Premier’s strategy and we are actively looking for other opportunities to compliment our already significant portfolio of services.” As reported elsewhere in this issue, Premier recently had another reason for celebration, when it won Sourcing City’s Distributor of the Year Award. Marshall said of the victory: ““I’m absolutely delighted. All the team here have worked hard to make this happen. “We are now looking forward to next year and the opportunities ahead.” More at tradeonly.com/premier ■■Have you got news for us? PPD is the perfect way to let the industry know what’s happening with your business. Email your story, with high resolution pictures if possible, to editor@ppda. co.uk News Get new ideas in a flash, as blog goes live on web TONS USB-FlashDrive.co.uk has added a blog Z64 to its website to help inform and update distributors. Marketing Manager Neil Harris said: “Up to date information on USB flash drives is integral to many distributors, which is why we introduced a blog to our website.” The blog, updated weekly, features news, movements in the market, ideas and other information that distributors may find beneficial when selling the popular technology. Visitors can then pass on the knowledge gained from the blog to their own clients, word for word if they like. Distributors can also subscribe to receive blog posts via email. Harris added: “This is a fantastic way to update distributors in real time.” More at tradeonly.com/usbflashdrive Accolade of quality TONS Promotional Ceramics has had its work D12 processes accredited to the internationally recognised quality management system standard, ISO 9001:2008. Quality Manager Emma Stazaker said: “We are delighted to achieve this accreditation, gaining recognition for our commitment to quality and to continuous improvement. “In working towards this award, we have analysed and challenged every aspect of our operations, resulting in many improvements to both what we do and how we do it. “All our staff have contributed to the achievement and have aided us to be come a more efficient, progressive organisation. “ More at tradeonly.com/promotionalceramics Steeled for success: Promo event draws plenty of customers The Steel City Marketing Promo Show 2009, pictured above, gave end users an opportunity to meet 26 of the leading UK manufacturers and importers of promotional gifts, eager to show visitors the top brands, best sellers and hot new product ideas. Visitors cited many reasons for coming along, including searching for inspiration for Christmas gift ideas, as well as something new and different that could be used as event gifts or giveaways. Most simply wanted the opportunity to see, touch and check out the quality of the products. The Eco Showcase, an area devoted to recycled, reusable and ethically-produced promotional items, was particularly busy with many companies considering using “green” gifts for the first time. Hot-selling products such as the USB People flashdrives, promotional lifestyle packs and micro first-aid kits also received a lot of interest. In all, 136 visitors attended the show from 79 companies, representing the private and public sectors. Many of them were from South Yorkshire but there were also visitors from Manchester, Leeds and Birmingham. More than 400 inquiries, sample and quotation requests were generated during the day. Steel City Marketing’s joint managing director, Lorraine Mollart, told PPD: “The atmosphere throughout the day was extremely positive, with both exhibitors and visitors commenting that they feel recovery is under way, and that targeted marketing is key to maintaining and developing business, with many clients citing business gifts as being high on the agenda over the coming months.” For more, visit tradeonly.com/steelcity Site gets makeover A&A Marketing recently launched a redesigned and updated website, with a view to making it easier to get around in fewer clicks. The site now includes the Merseyside firm’s popular Classique and Ensemble ranges in both html and Adobe Acrobat (PDF) format for easy downloading. For more, visit tradeonly.com/anda 12 Products Music offer may be key to a little bit of hip hop Really cool addition Keyring nails problem of making changes TONS A recent addition to the Purple Zebra M10 range is the Jumper Key Ring from Troika. It’s an award-winning design which features a branding area of 13mm x 6mm. The Jumper has a wire loop and is available in a variety of colours and colour combinations. For those of you who are always breaking your nails when trying to release keys from a loop, the Jumper has a simple mechanism to allay such fears. More at tradeonly.com/purplezebra With winter upon us, Adproducts. TONS E10 com has appropriately extended its best-selling promotional Calico range to include the Calico Arctic Frost. Vicky Robinson, the company’s Managing Director, says of the newcomer: “Like all our products, it looks and writes well, with a great area for branding and once again is available in a variety of attractive colours. “We are so excited about this range that we are offering 250 free samples, available with a two-day despatch and no express surcharge. “The response so far has been phenomenal and we are excited, as this is a great start to the New Year” More at tradeonly.com/adproducts TONS Adco Products is hopping with excitement H38 about its latest product. The Padpod consists of a hardcover containing 100 sheets of white paper and is available in sizes A4, A5 and A6. Emma Jones, Adco’s Sales manager, said: “We are really excited to be launching this new product. “Hardcover pads are in big demand - they are ideal for full colour printing, look vibrant and offer maximum advertising space.” To celebrate the launch of the padpod, Adco is giving away an iPod Shuffle to each company with its first order for the product. For a free sample or pricing contact the Adco sales team. More at tradeonly.com/adco New: Adco’s Padpod 13 News World Cup bid gets a big hand at game TONS The innovative Clap-banners which we featured in a B22 previous edition have been helping to back England’s bid to stage the football World Cup in 2018. The campaign had a significant presence at the England v Belarus World Cup fixture at Wembley as fans celebrated the national team’s qualification for the 2010 competition in South Africa. More than 25,000 supporters encircling three quarters of the ground formed a giant England 2018 banner in the South Stand, flanked by a St. George’s Flag at either end of the pitch during the national anthems, to create a dramatic public show of support. The Clap-banners were also used to good effect to add noisy support for the game in progress. The fans’ efforts were supplemented by advertising encouraging supporters to “back the bid”. More at tradeonly.com/clapbanner Crazy Bags makes move to new HQ TONS Promotional bags stockist and distributor G56 Crazy Bags has moved to a new base in Eridge Park, Tunbridge Wells to accommodate the sustained growth of the business. The move marks a step change for the company as it continues its expansion within the national and international promotional and retail markets. Speaking of the move, founder and director Andy Steavenson said: “This is a major milestone for Crazy Bags. In a little under 10 years, we have expanded the reach and capacity of our business, now working with major brands, globally. “We have been able to adapt and evolve with the industry, identifying innovative fresh products to keep us and the market moving forward.” For more, visit tradeonly.com/crazybags ■■Hatters Promotional Merchandise has added Sasha Kay to its growing team. Sasha joins Hatters as an account manager, where she will work alongside Suzanne Harris and Jane Pegg developing and maintaining client relations. Sasha, whose previous experience has centred around the luxury travel sector, will be using her specialist skills to help develop tailor-made packages for Hatters clients. “All of the Hatters team and their clients have given me such a warm welcome,” said Sasha. ...on the new-look website www.preseli.biz ...and in person at: Trade Only Show 27 / 28th Jan, 2010 Ricoh Arena, Coventry Promota Show 1 / 2nd Mar, 2010 NEC Arena, Birmingham Terms: All distributor companies registering for login details by end February 2010 will be entered into the draw. Contact us on 01352 730 006 or [email protected] for more details. Preseli reserve the right to withdraw this offer at any time. 14 SAVE OVER CATALOGUE 2010 £3000 pre-order now! WITH VOUCHERS, INCENTIVES, SPECIAL OFFERS AND MORE!* the fairer way to do business! At Premium Portfolio we believe in a fairer way of doing business. For 2010 we are teaming up with even more industry leading supplier partners to offer you better savings, benefits and incentives. At Premium Portfolio we don’t seek to make money from our supplier partners, so those savings are passed directly to you, our valued distributor through special offers, vouchers and incentives. THE 2010 PACKAGE: A Catalogue and So Much More ... THE 2010 CATALOGUE 200 PAGES WITH OVER 400 PRODUCTS STANDARD & FULLY CUSTOM COVERS FULL ACCESS TO OUR BRAND NEW WEBSITE, WITH OPTION OF FREE PERSONALISED VERSION 3x FREE MINI MAILERS PER YEAR FULLY CUSTOM COVER OPTIONS LOW COST MAIL-OUT & GREAT PRICING 12x FREE E-SHOTS PER YEAR PERSONALISED TO YOUR COMPANY WITH FULL MARKETING SUPPORT to pre-order call: 01942-68 7025 or email: [email protected] for details *T&C’s Apply. Supplier List Subject to Change. Features Running in the family It’s a large-scale business with offices around the world – but Laltex is also a company which believes in focusing on people, as PPD Editor Aidan Goldstraw found out when he paid a visit. Laltex UK’s current base on Leigh Commerce Park TONS Sanjay Mulchand is very fond of J8 using the F-word. But fear not, this particular one has nothing to do with that so beloved of Gordon Ramsay. No, in this case the word is “family”, and Laltex Group is a real family success story, although its origins are rooted in a time of change and uncertainty. Sanjay says: “My grandparents were settled in India but when partition came in 1947 they found themselves in what is now part of Pakistan, and faced with a lot of problems, my grandfather decided to move his family to Hong Kong.” And it was there that Mr J Mulchand founded his business. “Originally, we were watch manufacturers but by the mid 1950s a lot of his clients who were buying his watches said: “We trust you, you’re over there, can you also find other products for us? “And as this was before international travel was widely accepted, my grandfather added a trading arm to his business, so as well as selling watches made in his factory he was also buying and selling other products” As Sanjay relates the story of Laltex’s birth, he makes neat little notes of dates on the pad in front of him, as a student carefully and proudly reciting a well-learned history lesson. “In 1961, we opened up the UK office and my father Rajan came over in 1967 at the age of 18 to run it. He got married, had three children and grew the business into what it is today. “We were trading primarily in electronics and in 1978 we bought a company called Kingsonic Ltd, which was selling gift items and toys. “The acquisition proved successful so in 1982 we acquired Lloytron which was selling electricals, and then in 1984 we started RJM International to sell clothing and textiles.” The dates flow down the pad, until it is time for Sanjay himself to step into the Laltex picture, in 1998. He recalls wryly: “Well, I graduated on a Friday and started work on a Monday!” Straight into the executive suite? Fat chance. “In my first few years I was working in different departments, including warehousing, shipping, finance, buying, sales...” And making plenty of tea, no doubt. However, a year into the job, the young Mulchand did play a key role in a very significant Laltex project, the move from the company’s old home in Ardwick, Greater Manchester to its present HQ at Leigh Commerce Park – a huge leap in capacity from 64,000 sq ft to 225,000 sq ft. It was in the following year that Laltex were first alerted to the possibilities of the promotional products market, which led to the set-up of their Premium Portfolio division. “Marion Oxley from Lesmar visited us at the Spring Fair, which is very much an exhibition for the retail sector and saw one of our desk clocks. “She asked for a price and her eyes lit up when she compared it to what she was paying for the same clock from one of the big European importers. “So she called me up the next week and said: ‘Can you send me a sample and quote me a price for 500, just in black?’” Alliance joins the dots for distributors Laltex is also involved in another “family” – in this case, an alliance of like-minded trade suppliers. They include a host of familiar industry names, including Fanela, Keramikos, Adpads, Plastech Print, Senator, Promotional Ceramics, Remarkable and many others. Sanjay explains the concept: “We suppliers have got together to offer distributors a full cradle-to-grave service. “They will receive a catalogue, a website, 16 special offers, flyers and much more. Of the 19 companies on board, 17 have a 100 per cent trade exclusive policy. “We rely on the distributor channel for our business and we want to give our distributors what they want. Because it’s done on a fair basis between the suppliers, we pass on the benefits to the distributor. We’re very excited about this project.” For more, see tradeonly.com/laltex And that’s when Sanjay realised he had a problem. “Because our stock had been brought in for the retail market, the clock was boxed in 48s and we did not split boxes, so we either sold 480 or 528 but not 500. “The other problem was our case pack was in mixed colours. So, in a box of 48 there would have been 12 silver, 12 black, 12 green and 12 red, because a retailer wanted to take one carton from an importer and have a nice selection on the shelf.” “Very quickly, we realised that whilst we were very strong on price, we were not geared up to serve the promotional industry. “And that’s when we looked carefully at the market, saw who the players were and thought that with the right changes, we could give it a good go.” Before they knew it, Laltex were doing their first show, with a very small stand and no catalogue. That particular deficiency was put right the following year. “That was the making of our team, many of whom are still with us today.” And we come back to that word, because in Laltex’s case, it’s clear that “family” doesn’t begin and end with the name Mulchand. Sanjay is extremely proud of the team Laltex has assembled, and he’s very keen for them to take the credit, which is why they’re also sitting in on this interview. Among them is Product Director Neil Horner, who frankly looks too young to have seen and pretty much done it all (that’s a tenner you owe me, Neil!). Sanjay says: “Neil has been instrumental in our development. I joke that he’s my kid brother but really he’s been with me from the very beginning and he has my utmost trust and respect.” Also chatting with us is Marketing Manager Adam Sweeney, who has around a decade under his belt in the promotional products industry, first at 4imprint and latterly at Product Source/SPS. Busy elsewhere in the building is Andi Edge, one of the more recent additions to the Laltex jigsaw. “Andi was at Preseli for a short time but every- Features Building a top team: Sanjay Mulchand (second from left), with Andi Edge, Neil Horner, Steven Lea and Adam Sweeney. one really knows him from his Supreme days. He was with Supreme for many years and very much instrumental in their growth.” Other key members of the team are National Accounts Manager Lindsay Pownall and Sales Manager Steven Lea. But just when you thought it was all about track records, Sanjay flips the picture. “We very much believe in investing in staff and every year we will take on several young people who will join straight out of school at 16. If by 18 they’ve shown commitment and an increasing maturity, we’ll give them the chance to work in an admin or a sales team. “So, for example, Neil’s assistant who helps Neil on the purchasing side, he actually started life as the office junior, as did one of our buying assistants in the Lloytron division. “Photocopying, cleaning – we’ve all done it. Because we’re a family business, no job is too small for anybody. “We try to make it so that everybody knows how to do lots and lots of different tasks, so we can all multitask. “So we’ve got people who may be in the sales department but if necessary they have the skills to post cash into the accounting system. “Equally, it’s not only the imports manager who knows how to open a letter of credit, there’s also two or three people who know how to do that.” Knowing what you’re doing is a key component in Sanjay Mulchand’s strategy. “We don’t just go after everything and anything. For example, although we have a division which sells clothing successfully into the retail market, we don’t sell promotional clothing, we leave that to the Fanelas and BTCs of this world. “Similarly, we are very strong on travel mugs but we do not sell ceramic mugs. We leave that to Promotional Ceramics and Keramikos, because the print technique is very different.” One area where Laltex has invested heavily has been in-house print. As Neil Horner points out: “Although it doesn’t appear to be a massive deal, it allows us to be very flexible. Having stock and print in the same place is invaluable. It allows us to react a lot quicker.” “We have had situations where distributors have called us up, in a pickle because they’ve been let down by someone else, or their client has made a The warehouse at Laltex’s headquarters in Leigh is extremely well stocked ‘We try to make it so that everybody knows how to do lots and lots of different tasks’ very last-minute decision and they’ve called us up at 10 o’clock in the morning and said: ‘Look, these goods are for an exhibition which starts tomorrow – can you help?’ “If you’re shipping plain stock to a printer, you’re losing 24 hours. If your print and plain stock is in the same place, you can be a lot quicker.” A similarly significant step was the company’s investment in upgrading its computer software into a unified ERP (Enterprise Resource Planning) system, which pulls all the information together. “It means that if someone calls up at four o’clock and they want 5,000 pieces shipping that night, it can still go out,” says Sanjay. From its roots in the Far East, Laltex is still very much an international company, with offices in the US and Hong Kong and China. “Because Laltex is family-controlled, we’re not working with agents, we’re working with family members. “It’s in their interest to ensure nothing goes The printing area is kept very busy with branding Laltex’s plain stock. wrong and therefore everyone pulls together in the same direction. “We also ensure that we meet. My first cousin who heads up the US company, my first cousin who heads up the Hong Kong office and myself, we always meet three times a year. “We talk about how we are doing in our respective markets, we talk about trends, threats and opportunities but above all we share ideas. It’s useful – it’s our family council.” So while we’re on the subject, how is Laltex The Next Generation shaping up? Sanjay smiles. “It’s funny you should say that. Just last night, after I’d finished story time and prayers with the children, my four-year-old son and six-year-old daughter asked, when are they next going to Laltex? “Whilst they don’t have their own business cards yet, they’re on their way! “Joking aside, I would be more than delighted if they chose to join the business, but they will not be pressurised into it. I was never forced into it and they will be given the same free choice.” That said, Sanjay is acutely aware of his inheritance at both ends of the timeline. “There is an expression in Hindi about family businesses and how my grandfather, my father and now myself, we’re considered gardeners. “We class ourselves as gardeners of a lovely, manicured lawn. As long as we’re the gardener on duty we can live off it, we draw a salary and lead our lives. “But it’s not ours, we never own it. All we’re doing is looking after it until we grow old and the next generation comes in to take over” And with that thought, it’s time for the chat to stop and for me to be given the guided tour. But before we can set off, Sanjay is waylaid by a friendly greeting. It’s a retired member of the Laltex team, who still comes in regularly – to have a spot of lunch with Sanjay’s dad. Another pleasant visitor to the garden. 17 Tittle Tattle Special It’s a hairy ordeal for Mark as he dares to go bare for Pudsey The promotional products industry swung into action at the end of last year to raise money for the BBC’s Children In Need Appeal. Mark Lee, the Managing Director of mug specialist Keramikos, easily wins PPD’s prize for the bravest performance. Mark agreed to subject himself to every man’s worst nightmare (well, close to it) – and had his legs waxed from ankle to thigh. You can see how much he enjoyed the experience in the picture on the right. After that noble effort, getting pelted with wet sponges might seem a slightly easier option for directors Godfrey O’Donnell and Phillip Herrick, but on an arctic-cold day in November they earned every penny they raised for the charity. The rest of the Keramikos team also got in on the act by dressing up for the day. A Keramikos spokesman said: “A fantastic day was had by all – even Mark! “We were delighted to lend our support to such a worthwhile cause. So far £650, has been raised and the donations are still coming in. We would like to say a big ‘thank you’ to everyone that sponsored us.” Meanwhile, a wet sponge’s throw up the M6 in Blackpool, industry colleagues at SPS organised a whole week of funding for Pudsey Bear’s appeal. Activities included raffles, a “guess the baby“ competition, a pyjama party and face-painting. An SPS spokesman said: “Everyone in the company got involved in doing their bit. The total donations raised were £550.” No pain, no gain – Mark Lee’s legs get the treatment, while Godfrey O’Donnell gets wet. Some weird and wonderful characters help to raise cash for Children In Need at SPS. ■■Another charity event which caught the imagination of the industry at the end of last year was the Wear It Pink day in support of the Breast Cancer Campaign. Staff at Adproducts.com, pictured above left, dressed in pink to support the cause. Even the men got into the spirit of the day – well, at least 18 Sales Director George Goodfellow did! Next year, some of the Adproducts. com team are planning on doing a parachute jump, so watch this space. Also raising money for the charity were their industry colleagues at Carole Group, pictured (above right) going about their daily office routine! People Bodgers on board to boost SPS team SPS has recruited Steve Bodgers to work on the sales development side of the business. A sweet challenge for new account manager Mark Prosser, pictured above, is the latest recruit at Sweet Temptations. He has been appointed as account manager for all new business with the personalised confectionery specialists. A spokesman for Sweet Temptations said: “Mark has a proven successful history of very focused customer service, with huge experience in getting the very best deals for his customers, ensuring they come back time and again. Mark said: “I relish the opportunity to work with ppd-dec17-keramikos-show.pdf 08/12/2009 15:31:10 Sweet Temptations.” Steve, pictured right, will be responsible for dealing with both key and developing accounts, as well as getting involved in other parts of the sales process. Group Sales and Marketing Director Roman Sucharzewski said: “We are pleased that Steve has agreed to join us and we believe he will add his great industry knowledge to developing our customer relationships further.” Steve said: “I am looking forward to joining the SPS team at Blackpool. My excitement is only matched by the opportunity to carry on doing business with the customers and friends that I have worked with over the years.” Steve will join SPS in January 2010. ■■Things are changing at 3M, where there’s a new Business Development Manager. Lucy Stringer was recently promoted from 3M’s Loughboroughbased Healthcare business, where she worked in Sales & Marketing. The promotional market is also benefiting from a revamped customer service team, consisting of Jayne Pattinson, Annette Cumming and Alison Milward, who will also be supported by 3M’s Manchester-based customer service centre. Lucy said: “We’re investing to grow our business through improved manufacturing processes, involving the inclusion of our factory in Germany. For me, it’s a fantastic opportunity to be involved with the brand leader.” C M Y CM MY CY CMY K 19 PPD Magnetics Advert 18/6/09 09:12 Page 1 UK manufactured Fridge Magnets at Far East Prices News Pens are among the items Everything Environmental will supply ready for London 2012. Eco specialists on their marks for Olympics TONS Eco gifts company EveryB21 thing Environmental is to supply distributors with a range of branded products for the London 2012 Olympics. Best deal in the UK! � High quality fridge magnets � Available in around 5 days as standard � Exceptional value for money � 100’s of shapes to choose from � Wide range of products available T: +44 (0) 1485 529100 | E: [email protected] | www.listawood.com 20 Products to be supplied include water bottles, frisbees, pens and pencils, lanyards, yoyos and skipping ropes – all manufactured from recycled or sustainable materials. Evan Lewis, the founder of Everything Environmental, said: “We’re proud to be associated to such an illustrious campaign, and the feedback from distributors is that we were chosen to supply these products because of the transparency of our supply chain, product authenticity, and our robust environmental credentials.” Everything Environmental’s wide range comprises products such as pencils made from sustainably harvested wood, jute bags to office accessories made out of recycled plastics and clothing made from organic cotton. Ninety-five per cent of Everything Environmental’s products are manufactured in EU countries. Entrepreneur Lewis, who has specialised in the recycled business gift market for the past 10 years, set up Everything Environmental in 2005. For more, visit tradeonly.com/ everythingenvironmental Premier by name and by nature to take top spot TONS Sourcing City has anE36 nounced the winners of its Distributor & Supplier Awards for 2009. Now in their third year, the awards drew the largest number of votes ever received, with votes for 259 companies coming from votes received from 367 companies. The winner of the Distributor of the Year was Premier Print & Promotions, closely followed by Falcon Promotions & 4imprint Direct Marketing. The Top Supplier award went to BizzBadge, with Senator Pens and Keramikos taking second & third positions. There were also awards for distributors with a turnover of less than £1m. Insinc just edged Face 2 Face for the top spot, followed by Allwag Promotions. BizzBadge scooped another award as Specialist Supplier of the Year, with Senator Pens and Keramikos again taking second and third. Sourcing City will be hosting an awards presentation night in Guildford on February 10. News Andrew is ready to write a new chapter with his own brand TONS Industry veteran Andrew Williams is A56 going it alone with a new company – Pen.com Ltd. Andrew, pictured right, has in-depth experience of the ultra-competitive pen sector, with 23 years at companies such as Staedtler, Carole Group and most recently at Bic Graphic. The venture is being backed by Sanjay Mulchand at Laltex. The company will be based in Andrew’s native South Wales and among other products will represent Klio Eterna in the UK and Ireland as its exclusive distributor. Andrew told PPD: “Klio is a company that, through design and innovation, has seen its European business flourish despite the tough times. “I look forward to presenting this vibrant range at the Trade Only National Show. “My experience over the last 23 years has allowed me to work within the business gift industry and to form my own ideas on the supply of writing instruments. “Although a very competitive market, with some great suppliers, I believe there is room for a collabrative, consultative style approach in working with the trade and developing the business around customer’s requirements. “The company will also develop and offer products supplementary to the Klio range, and I look forward to building the range into a great catalogue and website. “To enable this level of development I have been extremely fortunate to obtain the backing of Sanjay and family and 2010 looks set to be a very exciting year for all those involved with Pen.com.” Merlin 8x4 (Jan09):Layout 1 For more, visitadvert tradeonly.com/pencom Cube’s back in the spotlight to solve EU puzzle TONS Maybe you thought it had gone away, or H10 perhaps you just threw yours into a cupboard years ago in a fit of frustration. In fact, that most iconic 80s artefact, the Rubik’s Cube, is still very much alive and kicking, and frustrating a whole new generation of puzzlers. It was even brought out at the EU recently, when José Manuel Barroso (pictured above), the President of the European Commission, used it as a metaphor for both the EU’s complexity and its unity. The cube featured images of Mr Barroso, the first European President Herman Van Rompuy, and his deputy Baroness Ashton of England. It was then presented to the Swedish Prime Minister Herman Van Rompuy, to congratulate him on solving the puzzle of gaining consensus on the appointments. The Rubik’s Cube has seen a resurgence of public interest over the last 18 months, especially as a promotional gift, according to supplier SPS. The Blackpool-based company is the exclusive supplier of the puzzle to the promotional market. 16/1/09 SALON QUALITY NAIL FILES Low Low minimum quantities on all our products Nail Files - from only 120 units Banner Pens - from only 500 units Air Fresheners - from only 500 units 14:47 Page 1 ECO FRIENDLY BANNER PENS “It’s regularly used by customers as an interactive marketing tool to get their message across,” said an SPS spokesman. More at tradeonly.com/sps GREAT SMELLING AIR FRESHENERS FOR FURTHER INFO & SAMPLES: TEL: 0113 289 2202 FAX: 0113 289 3390 WEBSITE: www.merlinsmarketing.com E-MAIL: [email protected] 21 News PSI celebrates its 50th birthday with rewards for loyal members Europe’s promotional product industry sees quite a festive start to the new year. In January, PSI marks its 50th anniversary at the Dusseldorf Exhibition Centre. PSI Director Michael Freter, pictured, said: “This special anniversary will of course be with us throughout the year, but we will start the festivities right with the trade fair.” Freter added: “We want to have an even more powerful presentation of our entire range of services at the fair. “For the anniversary, we offer a special loyalty scheme and a new membership package exclusively at PSI.” Those members who decide in favour of a new package at PSI are being offered a number of percentage points equal to their years of membership deducted from the new membership fee (e.g. 10 years of PSI membership equals a 10 per cent discount). This applies exclusively for “upgrading“ to the new package onsite at the trade fair. Included in the new membership package are: the trade fair with two admission tickets included, PSI Journal, Business Newsletter, PSI Talk, service mail, ser- will be added: the PSI Marketplace offers auctions and fixed price sales of stock and surplus production as well as job advertisements, while the new PSI Forum provides up-to-date information, with the possibility of interaction between PSI members and service partners. The price is 55 euros plus VAT per month. Membership is for a minimum of 12 months. For its 50th anniversary, PSI is aiming to further expand its international character. More than 800 exhibitors from more than 30 countries are expected to present more than 25,000 novelties in Düsseldorf from January 13 to 15. Also news at this year’s exhibition is the PSI Start-Up Park. This special area will offer small, young international companies the possibility to present themselves at the trade fair. vice partners, list of distributors, list of suppliers, research service, Product Finder as well as market data. Starting in the first quarter of 2010 new services As first-time exhibitors, they benefit from a fullservice package which will cover all items relevant for a successful entry into the fair and simplifies trade fair preparations. More at tradeonly.com/psi ‘Time to reach out’ is call from congress L e t us c re ate a t o t a ll y u n iq ue e v i r D h s a l F B S U Contact us: Tel: 01753 491473 or Email: [email protected] www.usb-flashdrive.co.uk 22 We h av e 100’s of in our models r UNBE ange at ATAB LE trade price s! The promotional products industry needs to provide stronger evidence for its effectiveness in future – that’s the message from the first PSI Congress, held at the end of last year in Munich. The industry also needs to expand its co-operation with advertising companies and agencies, the congress decided. Among those attended the meeting were top representatives of GWW, ZAW and PSI itself, which has a membership of around 7,000 distributors and manufacturers of promotional products all over Europe. PSI’s Michael Freter said: “The message sent from Munich is a signal of the spirit of optimism prevalent in the entire promotional products industry.” Now, says the congress, the aim is to provide reliable media data on promotional products based on more impact studies in future, and to increase awareness of the advertising value of promotional products among the industry, the retail sector and advertising agencies. The congress added that proof that promotional products are more than just marketing add-ons was underlined by the fact that every other company in Germany already uses promotional products, with total sales of promotional items amounting to 3.21 billion euro last year. New developments are also possible with regard to the equal tax treatment of promotional products, where deductibility is currently limited to 35 euro, the congress heard. On this subject, tax law specialist Professor Dr Johanna Hey, of the Department for Tax Law at Cologne University, presented a report to the congress, commissioned by GWW. Brighter future looks in the bag In a move bound to be of interest to the promotional products industry, the world’s first Plastic Bag Free Day took place at the end of last year. Supported by the Marine Conservation Society, the day was an attempt to reverse a trend that, in a 2008 litter survey, found 8,174 plastic bags littering UK beaches on just one weekend. On the day itself, around 140 towns and communities went “plastic bag free” for 24 hours. Products Healthy outlook for an innovative range TONS The Pen Warehouse has announced D22 an innovative new “Healthy Living” range, developed to meet specialist hygiene needs. The Vogue Biofree ballpen and the Medipen are both included in the new range. The Vogue Biofree is the first model to be introduced from Biofree range. Silver ion technology is built in to the pen during manufacturing, to provide continuous antibacterial and antifungal protection. Marketing Manager Chanré Williams said: “This element of the production process makes this ballpen the perfect choice for a wide range of markets including pharmaceutical, medical, food retail and many more in the healthcare sector. Certification is double joy for Fluid’s bosses Fluid Branding has achieved a double success by attaining certification to both ISO 9001 and ISO14001, the international Quality and Environmental Management System standards. The awards place the Cornish company in an elite group of promotional merchandise suppliers. Following rigorous audits, Fluid Branding was formally certificated by Independent European Certification Ltd, a UKAS-accredited certification body. During the audit process, Fluid demonstrated that its quality and environmental practices are maintained at the highest level. Director Matt Franks said: “We have shown that remaining price competitive in these challenging financial times doesn’t mean compromising on quality or environmental issues. “We decided to have a UKAS-accredited body carry out the certification process. “We work with a number of high-profile corporate and government bodies that only recognise ISO 9001 and ISO 14001 certification if they have been audited by a UKAS accredited and independent third party. “The pleasing thing was that we barely had to change our internal processes at all. The auditors praised our internal management systems, going so far as to say they ranked among the best they’d seen.” More at tradeonly.com/fluidbranding 24 “In addition to its sleek design and outstanding quality, the Vogue Biofree provides a guarantee of continuous, durable and effective protection based on over 50 years of successful pioneering work in this field.” The Medipen has been developed for industries such as healthcare, meat product retailing and manufacturing, retail catering and similar environments where the highest level of hygiene is a prerequisite. Its smooth lines allow for easy sterilisation using standard sterile wipes. Chanré added: “The Healthy Living range presents a new method in the practice of good hygiene.” For more, go to tradeonly.com/penwarehouse Green light for a great gift idea TONS Sticking with the medical theme, a recent J12 arrival at Crystal Galleries is this optical crystal keyring with green LED light. With quantities available from 25+ the keyring is an ideal gift for pharmaceutical companies, chemists or doctors surgeries and can be personalised with a logo and contact details. It’s supplied in an individual presentation box and is available from as little as £5.50 each. More at tradeonly.com/crystalgalleries Thinking the unthinkable – and how it may affect you You may work from home – but would you be able to continue working following an accident? That’s the thought-provoking question being posed by experts at Reich Insurance. And here are some more. If, following an injury, you could no longer run your business, would you benefit from a lump sum? If you were unable to work for a couple of months, would a guaranteed weekly wage help you pay your bills? If you were admitted to hospital following an accident, would a daily cash payment help soften the blow? The answers to those last three, we suspect, are a resounding yes. That’s why Reich is urging those not yet so insured to take out a personal injury policy. Every year, a staggering three million people are admitted to hospital following an injury in their own home. And despite what you may have believed, 77 per cent of injuries occur outside of the workplace. Another sobering thought, says Reich, is that overall, you are 33 times more likely to be disabled rather that killed in an accident. And of course, that accident may not be as dramatic as a car crash or a collapsed building. It could be as everyday an occurrence as a broken leg while playing football, or a slip and fall in the winter snow. No matter how trivial such incidents may seem, they could have a devastating effect on your ability to support yourself and your family. A typical policy from Reich provides the following benefits: ■■24-hour cover; ■■£75,000 payable upon death; ■■£75,000 payable upon a permanent, disabling injury; ■■Up to £250 per week in cases of temporary, total disablement; ■■Up to £10,000 in chauffeur expenses; ■■Up to £10,000 in domestic service expenses; ■■£50 per day for hospital confinement; ■■Up to £25,000 in relocation or home adaptation expenses. The cost of such a policy, says Reich, is surprisingly low. The benefits above could be provided for as little as £140 plus five per cent tax for two people. A spokesman for Reich said: “All of this is backed by a helpful and friendly UK-based service, with no call centres to fight your way through. “Reich will also hold your hand in the event of a claim, to ensure you get a swift and fair settlement.” For more information, visit tradeonly.com/reich Features Momentous times TONS When one William BeJ30 mrose started his Derby printing business in 1826, he probably never imagined it would grow into a group of companies with operations all around the country. Then again, when Phil Gronert was stuck in an old-fashioned telephone box, trying to speak to a potential customer, he probably never imagined chatting to similar customers on a mobile phone while driving up and down the M6 (hands-free, naturally). “I remember when I was a rep in Liverpool standing in a phone box with 10p and 2p pieces and the person on the other end saying: ‘He won’t be long – he’s just on the other line’ while I was feeding in these coins!” Like the much-missed broadcaster Brian Redhead, Phil is a paid-up member of the Friends of the M6, though the friendship is somewhat ambivalent, given the 800 or so miles he drives every week as National Trade Sales Manager for Moments calendars and diaries. More of which anon, but first we need to rewind a little. Some time after the exit of the Bemrose family from the picture, the firm went on the acquisition trail and snapped up first Lockwoods, another calendar company, and then Incentives Two, which was rebranded as 4imprint. Phil recalls: “We then had a team of consultants in, who looked at the overall structure of the Bemrose group, and of course we had the paper-based security printing, rail and car park ticketing (based in Hull, originally the Henry Booth factory, which lends the group its other name), the calendar printing, Letts diaries and the promotional products. “And they seemed to think that the paper-based products should separate from the business gift side. “So at that point, the management here did a management buyout of the paper-based side, as did Letts, who went in their own direction, although we retained the association with Letts. “At the time of the break-up, the Bemrose Corporation was quoted on the stock sarket. “When we had the management buy-out, it became a private company and 4imprint became the quoted company, and they’ve gone in their own direction since then.” Another acquisition during this time was Moments itself, a firm then 26 Phil Gronert and Parm Jalaf outside Moments’ new office in Derby What started as a modest little shop in Derby has become a nationwide group that includes one of the industry’s most familiar names. PPD Editor Aidan Goldstraw drops in on the company behind Moments. run by Chris Wheeler. “Prior to that, we were mainly a direct sales company, employing sales reps and selling directly to the end user,” says Phil. “We did dabble with setting up a trade side of the business called House of Time, which wasn’t overly successful and as a result we bought Moments, which was a trade company, basically off the shelf and that became the trade division of Bemrose. They were based in Birmingham and as the company evolved, they transferred up to Derby.” Up to the huge and somewhat legendary base in Wayzgoose Drive – of which you can read plenty more in this very issue of PPD. Among the eastward migration was Chris Wheeler himself, who continued to run Moments until a few years ago – which is where Phil enters the picture. He jokes that he even pre-dates Wayzgoose Drive (“I’ve seen it built and seen us move out!”). Phil joined Bemrose as a sales rep on Merseyside, was promoted to area sales manager and the North of England sales manager. “When Chris Wheeler decided to retire, he asked me whether I’d be interested in coming over to the trade side. “It’s exactly the same business in terms of the product, but an entirely different way of selling it.” Moments depends on two channels for its business. The distributors will need no introduction to our readers, but there is also a network of agents. Phil has been responsible for looking after both channels. “With the agents, we pay them a commission but we invoice the end user, whereas we invoice the distributors directly. “The agents tend to be ex-calendar reps and a lot of our early season business comes through them because having worked for a company on a direct sales force, they’ve been brought up to sell calendars and probably 70 per cent of our early season business comes through them. “Obviously, when you have your own sales force, they have targets and they have to adhere to them. “With agents, they can put their business with other companies, so it’s about cajoling people and building relationships. “Part of the reason I decided to come over was that I’d been with the company a long time, and actually a lot of the people who’d moved over to become agents, I knew. “So it was like a “starter for ten” for me. But it was a learning curve in the first year all the same.” Because the calendars and diaries sector can be a tricky proposition. For a start, there’s the seasonality factor to take into account. “There is always a late surge to this business and this year’s been exceptional because of the nature of the economic climate,” Phil says. “But we take orders and print all year round and put those goods into storage with the relevant dispatch date on them. “That frees up the capacity, because if you store all the orders up till the end of the year you’d be in trouble.” Then there is the intensely competitive nature of the print industry, coupled with the nosebleed-inducing costs of its associated machinery. And it’s those snowballing costs which have spelled the end for Wayzgoose Drive – the group now has a new base on The Wyvern Business Park. “Wayzgoose was a huge building and very costly for us to run,” says Bemrose Booth’s Marketing Manager Parm Jalaf, who’s also sitting in on this interview, “and the last time we were at full capacity in that building was many years ago.” ‘It’s about cajoling people and building relationships’ Features ‘Once you tie people into buying calendars, you do get that high proportion of repeat business’ Newer technology meant greater throughput was available with less machinery and at the same time, as the building got older maintenance costs also sharply increased. So now Moments is entering a new era. Its base stock is printed in Surrey, with a new plant in Wednesbury, West Midlands, handling the overprinting and shipping. Overall, says Phil, the change has gone well. “There have been a few hiccups and teething problems along the way and those have been combined with an exceptionally late season, so there have been issues, but we’ve not been complacent or dismissive of those and we’ve put things in place to deal with those issues.” But however the product is arrived at, the focus for Moments remains the same. “It’s all about sourcing the right image and the wow factor, because one image can sell a calendar for you. “Everybody does a landscape calendar, but you’ve got to find that image that captures everyone’s imagination.” And despite changes in technology, Phil is equally relaxed about the future of printed items. “People said that when personal organisers came along, diaries would An early calendar from the days of William Bemrose be a thing of the past. “But in practice, people still like to write in big letters and put circles around things and underline them. “Again, everybody’s got a calendar on their PC but who changes screens to look at a calendar when you can just look up at a wall? So all these fears were unfounded.” And Phil reckons there are other reasons for his confidence. “A recent bpma survey asked a cross-section of business people to list the promotional items they had on their desk and calendars came second, next to pens, so that says it all. “When you look at all the business gifts out there, there’s only two products that come the 1st of January nobody’s got – one is a calendar, and one is a diary. “Everything else just carries over, because they’re not dated. “Our products have to be replaced every year. If you send me a calculator, I’ve got two on my desk and one in my drawer – I’d have four then. I don’t have to throw them away. “And once you tie people into buying calendars, you do get that high proportion of repeat business.” So it seems that more than 180 years on, there’s a lot more mileage in Moments’ offerings yet. However, for one of their most loyal employees, it’s the end of the road. Having recently notched up his 60th year, Phil Gronert is about to retire. Those of you who know Phil best will not be surprised to hear that the retirement in prospect is not exactly of a sedentary nature. For a start, he’ll be popping in at Moments from time to time to do a bit of work for them. The old idea of retiring then getting hired back as a consultant at double the salary? “That’s the idea, but it hasn’t been confirmed yet!” he laughs. And when he’s not doing that, he’ll probably be bashing his way up a fellside in the Lake District. “I have a passion for walking up mountains. All through my life I’ve tried to keep fit and healthy. But in my quest to keep fit and healthy I’ve dislocated my ankle, broken my leg, done my cruciate ligament, had one hip replacement and about to have another one, so the moral of the story is, be a couch potato!” Feet up on the sofa? That’s one date I imagine this calendar guy won’t be keeping. Designs on future as move reaches out to new market The year ahead is a transitional one for Moments, says Parm Jalaf. “We’ve really set ourselves well for the 2011 season and we’ve done a lot of work this year, without which we couldn’t have done that. We’ve recognised that this was going to be a difficult year but we have to look forward.” Of the move out of Wayzgoose Drive, Parm says: “It was a strategic decision to make us more competitive in the marketplace, offer better prices, better designs.” Part of the dividend of that decision has been a new direction in the designs Moments is putting before its customers in its recently-launched new catalogue. Parm explains: “We’ve refreshed everything to some extent, every calendar’s had something done to it, though 85 per cent of the range has basically stayed the same. “We recognised that we have our loyal customers who buy the same things from us practically every year, who like the same kind of designs. “But we’ve also deleted 15 per cent of the range and replaced it with something very, very different from what we’ve done in the past, and that is very specifically targeted at a new breed of customer – somebody who previously wouldn’t have thought of a calendar or a diary as a promotional item or a giveaway.” There’s some plain common sense behind this. Phil Gronert says: “The traditional buyer has always been manufacturing-based, and manufacturing in the UK continues to shrink year on year and where the industry as a whole wasn’t very strong was targeting younger buyers.” So, enter a new clutch of designers, who largely hadn’t worked in the calendar business before. They were given “a blank sheet of paper” and came up with 13 very different and eye-catching designs. Parm adds: “The traditional calendars are still there for those people who want them, but we do believe there is a market for this new type of calendar. “The move to the new site has enabled us to produce these, as we can print differently now and we can have different types of finishes, wire and packaging which we just couldn’t do at Wayzgoose.” 27 ORDER YOUR CATALOGUES NOW Activity Books Ad-loops Badges Bags Bar Tools Block Pads Boomerangs Bottle Openers/Stoppers Bugs Business Card Holders Calculators Calendars Caps CD Holders Clocks Cool Bags Coasters Compact Mirrors Computer Brushe s Conference Folders Corkscrews Crayons Credit Card Holders Crystal Glasses Diaries Drawstring Bags Drinking Cups Drinking Glasses Desk Pads Digital Photo Frames Document Wallets Erasers Eco-Friendly Fans Folders Flasks Fleeces Frisbees Glassware Golf Items Hairbrushes Hand Warmers Highlighters Hip Flask Ice Scrapers Jackets Jotter Pads Keyrings Lanyards Laptop Bags Leather Goods Letter Openers Luggage Scales Luggage Tags Lunch Boxes Magnetic Clip Dispensers Marker Pens Memo Holders Memo Pads Mobile Phone Accessories Mobile Phone Holders Money Boxes Money Clip Mouse Mats Mugs Notepads Nylon Wallets Paper Clips Paper Clip Dispensers Paperweights Pass Holders Passport Holders Pedometers Pen Boxes Pens Pencils Pencil Cases Pencil Sharpeners Photo Frames Piggy Banks Polo-Shirts Pom Pons Puzzles Radios Reflectors Rubik’s Cubes Rucksacks Rulers Sewing Kits Shirts Shoe Shine Kits Shoppers Speakers Sports Bags Sports Bottles Stationery Sticky-Mate Notes Stopwatches Stress Items Sweatshirts Tankards Tabards T-shirts Tools Tape Dispensers Tape Measures Thermo Mugs Tool Kits Toothbrush Kits Torches Torch Keyrings Travel Adaptors Travel Wallets Trolley Coins T-Shirts Tyre Pressure Gauges Umbrellas USB Gifts Wall Clocks Wallets Watches Wheeled Trolley Bags Wristbands Yo-Yos Promotional Gifts 2010 SPS2010_Covers_final.indd 2 9/11/09 18:26:01 Activity Books Ad-loops Badges Bags Bar Tools Block Pads Boomerangs Bottle Openers/Stoppers Bugs Business Card Holders Calculators Calendars Caps CD Holders Clocks Cool Bags Coasters Compact Mirrors Computer Brushe s Conference Folders Corkscrews Crayons Credit Card Holders Crystal Glasses Diaries Drawstring Bags Drinking Cups Drinking Glasses Desk Pads Digital Photo Frames Document Wallets Erasers Eco-Friendly Fans Folders Flasks Fleeces Frisbees Glassware Golf Items Hairbrushes Hand Warmers Highlighters Hip Flask Ice Scrapers Jackets Jotter Pads Keyrings Lanyards Laptop Bags Leather Goods Letter Openers Luggage Scales Luggage Tags Lunch Boxes Magnetic Clip Dispensers Marker Pens Memo Holders Memo Pads Mobile Phone Accessories Mobile Phone Holders Money Boxes Money Clip Mouse Mats Mugs Notepads Nylon Wallets Paper Clips Paper Clip Dispensers Paperweights Pass Holders Passport Holders Pedometers Pen Boxes Pens Pencils Pencil Cases Pencil Sharpeners Photo Frames Piggy Banks Polo-Shirts Pom Pons Puzzles Radios Reflectors Rubik’s Cubes Rucksacks Rulers Sewing Kits Shirts Shoe Shine Kits Shoppers Speakers Sports Bags Sports Bottles Stationery Sticky-Mate Notes Stopwatches Stress Items Sweatshirts Tankards Promotional Gifts 2010 Tape Dispensers Tape Measures Thermo Mugs Tool Kits Toothbrush Kits Torches Torch Keyrings Travel Adaptors Travel Wallets Trolley Coins T-Shirts Tyre Pressure Gauges Umbrellas USB Gifts Wall Clocks Wallets Watches Wheeled Trolley Bags Wristbands Yo-Yos SPS2010_Covers_AW_final.indd 3 10/11/09 11:07:41 74 14 THE PEN COLLECTION THE PEN COLLECTION 15 THE UK MANUFACTURED COLLECTION Promotional Gifts 2010 Promotional Gifts 2010 SPS2010_Covers_AW_final.indd 4 9/11/09 18:26:06 THE UK MANUFACTURED COLLECTION 9/11/09 18:27:45 75 110 THE LIFESTYLE COLLECTION THE LIFESTYLE COLLECTION 111 It’s here, order your new 2010 catalogues now! 160 pages combining the full range of UK manufactured and imported products from SPS. Four eye-catching covers to choose from! A t TIM u o b a k 324 sk Nic 40 33 5 2 1 0 all C WE’VE GOT IT COVERED! CALL OUR SALES TEAM NOW 01253 340 340 OR EMAIL US AT [email protected] THE LEADING TRADE SUPPLIER OF PROMOTIONAL MERCHANDISE IN THE UK. Regulars Get in the swing, and be in the right spot to make a difference All of the marketing indicators are pointing to the fact that spending on marketing and advertising is on the upswing. Clients are buying again, but slowly and cautiously – and can you blame them? Given this fact, how will their buying be different when the economy becomes stronger and stronger? This two year recession has been a major wakeup call; in fact, it has been more like a painful slap in the face and it hurt – it still hurts. So how will clients be buying moving forward? What will they be looking for in a strategic partner? How will they be analysing their marketing spend and, more importantly, their results? Cautious buying From all accounts and from my interviewing of hundreds of end-buyers, their purchases moving forward will be very cautious. However, there will be money to spend – because smart marketers know that even in a down economy, those that market themselves through an economic slowdown prevail much better on the other end. In a recent seminar conducted by Bob Hechler, President of Windbrella, he stated that: “Those companies that do not cut their budget and that market aggressively through a recession come out of the recession ahead of their competition, stronger and earlier than those that make cuts.” As we know, not everyone has this mindset, which is unfortunate. However, that in itself should be seen by you as a huge opportunity. What better way to market yourself inexpensively and efficiently than with a strategic promotional marketing campaign? Having a keen understanding of your clients’ or prospects’ business will be essential as the pendulum swings. In fact, those that go after business the traditional way by asking surface questions such as: ■■When do you need it? ■■What’s your budget? ■■How many do you need? are going to be perceived as nothing more than peddlers and therefore, price for those people will be their biggest nemesis. Doing research on the company and their marketplace is critical to The Hard Sell Cliff Quicksell your success. That is why selling, marketing and advertising on a vertical and horizontal axis are imperative moving forward – knowing your client and their business will be a major asset for those that choose to take that posture in business. The days of “shotgun marketing” are all but gone. Clients are now seeing the benefits of focusing their marketing strategically – in fact, surgically! If we can select a specific group and target and market to their specific pain points, then we will have better success rates and therefore can justify the marketing expenditure, because we can make it both memorable and measureable, both of which are essential to “effective” marketing. Keep it memorable You know all of the hype that happens around Super Bowl time regarding the commercial; in fact, we anticipate those. Half-time has now become a showcase of memorable advertising. Remember the Clydesdales playing football in the field and the referee (the zebra) had to have a look at the instant replay? Budweiser set the tone. Then there was that incredible Miller beer commercial where nothing was said, just a sledge going through the Vermont countryside and finding its destination. The text simply said: “Happy Holiday from Miller Beer.” Each of you probably remember something that you’ve seen or read that has stuck in your mind, that has been memorable, so work towards creating something memorable for you and your clients – it has impact! Now, as the pendulum swings, clients more than ever are being held accountable for the money they spend. Their shareholders and senior management are requiring (and in some cases demanding) that there is some sort of measurement matrix built into the spend. Without measurement, how can we monitor the success rate? The average attrition rate of a CMO or chief marketing officer is around 18 months, for whatever reason – one reason for certain is the inability to perform. This is also an opportunity for you as a strategic partner. Helping your clients build the appropriate matrix into every dollar they spend will help position you as a true marketing partner and not just someone who provides “stuff”. This opportunity is right there for the taking – but will you take it? When the pendulum does swing, where will you be? Are you going to be in the same place, hoping for the best – or will you have adapted and become more of a strategist, a contribution to the growth of your clients? Be a smart step away from the insanity and remember what Albert Einstein’s definition of insanity is: “Doing the same thing over and over again and expecting a different result.” If you continue to do the same thing as you’ve done in the past, it won’t work. Now is the time – the pendulum is swinging. Beginning today, position yourself for great things to come. You are in control of your future – seize it! It’s no secret... Your Ad in full colour will be more powerful and more effective From 57p EndUser RECYCLED ECO ICE SCRAPER Prices include single colour print. Plus one basic origination charge. RECYCLED ECO2 ICE SCRAPER Prices include full colour image and/or multi spot colours. 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For more details, please contact 0844 745 1899 or [email protected] Insider Success ahoy! Andrew lifts the lid on his quest for perfection “I guess you could say I was born into the promotional products business,” says Andrew Bourne, gracefully sliding past the pun. “My father Alan was in the industry for as long as I can remember, and by age 20 I was working in his company, Bourne Publicity. That was 30 years ago!” That was the first step on the road to his current role, in the boss’s chair of Firebrand Promotions. Andrew had sold Bourne Publicity to the company which became 4imprint and after working there for a while, decided to branch out on his own again. That was seven years ago, and looking back on progress over that time, Andrew says that Firebrand’s subsequent success is very much down to his previous roles within the industry. “It’s come from the experience I gained working at both an independent company like Bourne Publicity, and then a plc company like 4imprint. “I have taken strengths from both. At Bourne, I saw the value of building excellent relationships with staff, customers and suppliers; at 4imprint, I saw the importance of tight financial and operational control.” Applying this blend of experiences to Firebrand has helped Andrew grow his company from zero to a turnover of almost £4 million. As he says: “That’s a decent size company in a fragmented market like ours.” A boost to the Firebrand business came in 2005 when Andrew acquired Business and Incentive Gifts Ltd. “The result was that we turned a loss-making company into a very successful business.” Andrew describes running Firebrand as a “search for perfection”. “Our success has come from a true desire to give the very best service. It means we demand the best from ourselves, and our suppliers. “We aim to recruit the very best staff in the in- It’s all hands on deck as PPD spends some time with Firebrand Promotions boss Andrew Bourne dustry, and surround ourselves with the very best suppliers and service providers. In all these relationships, and with our customers, I am committed to fairness and ethical common sense. The result is that we are respected in the industry amongst our customers, suppliers and competitors.” Andrew says that Firebrand’s ethical values have provided a stable bedrock for coping with the current, challenging market. “It means that although sales are 15 percent lower this year we have made a decent profit and fared better than most.” When he’s not on the bridge of Firebrand Promotions, Andrew retreats to the boating scene on the Thames for some relaxation. “It’s fantastic fun and very social,’ he says. 32 Like many within our industry, Andrew remains perhaps surprisingly bullish about the economy’s prospects. “Times like these are the right time to prepare for the future,” he says. “The only thing we have cut is cost. Our marketing and sales budget has been boosted, and we have kept our team together ready for the upturn with the result that not only have we not lost customers, but have gained them. “The fact is, the more professional a company is, the better placed it is to benefit when things pick up. “Although the marketplace is challenging, people are still spending on promotional products, and as optimism inches up, people are coming back into the market. “Nevertheless, the future is unpredictable, and all you can do, is get on with it. So every day we look for the opportunities. We never waste time on meetings, other than for a quick get-together to agree a decision. “My aim is not just to grow through sales, but also to grow through acquisition. We have the experience, reputation, organisation and understanding of the promotional products market to enhance the value of any acquisition, as we proved with that of Business Incentives and Gifts Ltd.” The one place you won’t find Andrew Bourne is an ivory tower. “The second I get into the office, I’m in the thick of it − that is after having a strong black coffee! “Our office is all deliberately open plan, so our interaction is constant and supportive. And when a big order needs to be collated and sent out quickly, we all roll up our sleeves and get down to the warehouse.” Like many of the successful business people we’ve profiled so far in these slots, Andrew sets great store by assembling the right team. “I am blessed with having the best people working with me. For me, Firebrand is living proof that you can be professional, and have fun at the same time. “That kind of hard-working professional, with a friendly voice and a true commitment to customer service. is the reason why most of our business comes through referrals.” One thing which does come over strongly as you talk to Andrew is that although he always has a keen eye for opportunity, he’s a man very much content with his lot. “The beauty of loving what you do,” he says, “is that I have no real unfulfilled ambition – I’ve got what I want. If we get bigger, it’s all to the good.” There is, however, another Firebrand in Andrew’s life. She’s a 30ft sports cruiser moored on the Thames. “It’s fantastic fun and very social. I spend days or weekends on the boat when not at work, recharging my batteries.” One way or another, it looks like Andrew Bourne will be riding on the crest of a wave for some time to come. Trade Only National Show Preview From The Show Floor Nigel Bailey Get ready to feel the passion at a sparkling show that has it all A happy new year to you all. I have experienced some turmoil and change in my life in the last year, as some of you may be aware. A lot has changed, but there are three things that I have fallen back in love with recently. Firstly, my birth city, which seems to have changed a great deal for the better – less congested, more facilities. Or maybe it’s just because I got cross with it and avoided it as much as possible for a long time. Secondly, music. It’s always been an important part of my life, especially live stuff, and again for a long time, the music did not get inside my soul. It’s there again now and there is some great stuff around and a wide variety – The Killers, Prodigy, Muse, Snow Patrol, Rihanna, Jay-Z, P!nk, Black Eyed Peas, Florence... The third thing is this industry. For a while, it seemed to die and stagnate a bit, just getting by, not a lot of new stuff, more of the same... perhaps tied into all the worry and problems the world financial crisis dumped on us all. But it seems now that things are on the move again. This industry is about the people and their dynamic and what they put in, and I think the troubles have perhaps pushed some of this to the fore. And so I see excitement again, new things happening, new products and technology coming along, spurred as always by times of crisis. New optimism and hope is apparent and the buzz is that 2010 is going to be a happening year. So it’s time now to kick-start 2010 and there’s really only one way to do that – and that’s to be at what without doubt will be the industry’s best show of the year. All the top distributors and re-sellers will be there, meeting old faces and finding new suppliers at the show that is open to the whole industry. Join all the big names in the industry who have decided that 2010 starts with the National Show in January and are using it as their launch platform for the year. TONS2010, as we fondly call it, is going to be the launch platform for thousands of new products. Many exhibitors will be launching their 2010 catalogues at what for many will be their only major UK exhibition of the year. Collect hundreds of new samples at this great, easy-to-get-to venue. Attend the power sessions and keynotes to learn more about your industry and ideas and programmes that can save you time and make you money. Admission and parking are free – you do not need to be a member, just a reseller of business gifts and promotional products. With the show now almost upon us and preregistrations already at record levels, you will not want to miss the first, biggest and best show of the year, where all the best suppliers and all their customers will be. So why not pre-register now and check out how you are going to get there? ‘We have enjoyed working with exhibitors to create an even better experience for you’ Plan your visit, and who you wish to see, from the exhibitor list on the show web site and make online appointments through our exhibitor appointment facilitator. Check out the power sessions and select those you wish to attend. Why not take advantage of our transport and hotel offers? Then book your accommodation and order your award dinner tickets. Look out for your “Grab ‘n’ Go” lunch voucher, which will be with your entry badge, or use the one inserted in this issue of PPD. Alternatively, anticipate a tasty lunch in our internationally-themed food court. We have a great line-up of exhibitors this year and have enjoyed working with many of them to help create an even better experience for you. It’s been exciting, too, coming up with more ways to make the show better and even more user friendly. There have been a few wobbles and scary moments this year – even more than last year – but that’s the nature of the game and it’s coming up with solutions that count, and we have certainly done that. Maybe I’ll tell you about the wobbles some time – or maybe not! We’ve also been delighted to take back the management of the bpma Annual Awards Dinner at the Trade Only National Show, and have pulled out all the stops to create what we know will be the best evening for you all. Again, a few hairy moments – actually, some of them were very hairy and much longer than a moment come to think of it... And there you are – you are ready to take advantage of the biggest opportunity to boost your business that early 2010 has to offer you, and at the same time enjoy a little relaxation too! So, come and meet friends old and new at a truly international event – destination Ricoh beckons. Come and share my passion – perhaps fire your own again if it is lost. I do look forward to welcoming you to the Ricoh Arena in January and yes, I’ll be the one in yellow! For more information, go to www. tradeonlyshows.com/nationshow/2010 33 Trade Only National Show Preview Life can be so sweet when you do business with a family firm TONS Bite Promotions specialises in beF51 spoke chocolate and confectionery Working closely with their clients, they commit themselves to creating memorable goods in the best possible quality, ideal for creative marketing campaigns and the perfect complement to any promotional event. With approximately 50 highly-trained confectioners working from its state of the art facilities, the family firm prides itself on being a UK manufacturer who understands the importance of using only the highest quality ingredients to manufacture products of real marketing value. As the manufacturer, Bite Promotions can rapidly turn around projects, and have the necessary flexibility to ensure all their clients’ requirements are met. Everything in their wide range of products is edible and include bespoke chocolates, bespoke candy and mints, personalised bakery items through to novelty items such as pancake mix. They are masters at printing directly onto food, so chocolates with your company logo on them, or hot cross buns with your marketing unique message, are all achievable. The marketing possibilities are endless. With literally thousands of shapes and sizes to choose from, all of which are immediately available, clients can customise their chocolate to make it stand apart. Bite Promotions even have their own design team, who are more than happy to help you create your own bespoke marketing product and transform it something truly unforgettable. They have their own mould-design department to create bespoke chocolate shapes, and they can even have a bespoke product delivered to you in under 24 hours. Combining their expertise and friendly, consumer-conscious service, Bite Promotions provide the best products at competitive prices as they push to become the market leader in supplying confectionery to the promotions market. They are a registered Fairtrade manufacturer and have been independently audited by Bureau Veritas against their Ethical Standards, so you can be confident that they exceed EU ethical requirements. All of Bite Promotions’ products are manufactured to the same high standards required by the British Retail Consortium and they have a fully documented HACCP for every product. Customers can rest assured that they comply with all EU food regulations and that all their products are traceable throughout the production process. More at tradeonly.com/bite 130th birthday for family team Write way to choose a gift Clear choices for product launch TONS TONS2010 marks the start of a very speL34 cial year for one exhibitor. Billbo (UK) Ltd Managing Director Martin Lenton and his son, Sales Director Paul Lenton, will be celebrating the 130th year of their family manufacturing business. The original business of L Lenton & Co was founded only five miles away from the Ricoh Arena in Smithford Street Coventry by Paul’s great-great-grandmother, Lavinia Lenton. In Issue 18 of PPD, we will be telling the full story. Paul told PPD: “Brand new products and ideas will be on show for the year ahead in foam, fur and fabric to help create more low-cost giveaway ideas for all kinds of events throughout the forthcoming year.” More at tradeonly.com/billbo TONS Newell Corporate Gifts & Promotional E40 Products is the world’s largest manufacturer and supplier of promotional pen brands for advertising, marketing, incentive campaigns, and corporate gifts. When you’re looking for a pen to showcase your company, you’ll want a brand that your customers know and value. All our famous brands speak for themselves: Waterman, Parker, Quill, Rotring, Paper mate, Sharpie, Berol, CardScan and Dymo. They combine quality, innovation and style, along with price points from 10p to £200. Among the new products on show will be new ranges and finishes from the Waterman, Parker, Quill, Rotring and Paper Mate stables. Newell is offering “unique discounts and incentive opportunities” to those who visit their stand at TONS2010. For more, visit tradeonly.com/newell TONS Dunelm Glass is set to launch its new C50 offerings at the show. A spokesman for the company said: “We launched over 30 new products in 2009 but have saved some of the best to introduce at the show. “With everything from new budget glassware to bespoke one off crystal items we have beefed up the whole range and also added a twist to some old favourites. “Not only have we expanded our product range, but we are showcasing several new personalisation methods. “Due to our 30 year history of manufacturing in the glass and crystal industry our product knowledge is unrivalled so feel free to come to our stand and tap into our expertise on glass and crystal decoration. Our team can offer you and your team advice on the numerous methods available.” More at tradeonly.com/dunelm products and packaging. 34 Trade Only National Show Preview Bags of choice when it comes to genuine green credentials TONS Everything EnvironmenB21 tal, a trade only sup- plier of personalised recycled and eco friendly promotional and business gifts, will showcase the industry’s largest collection of 100 per cent environmentally responsible bags at the Trade Only National Show. Everything Environmental’s comprehensive bag range includes messenger bags, shoppers, rucksacks and conference cases - all exclusively produced from recycled, ethically sourced, Fairtrade or organic materials. Everything Environmental is a licensed Fairtrade wholesaler Evan Lewis, the founder and director of Everything Environmental, commented: “While we have seen many green bags featured in industry catalogues, we are proud to offer the widest range of 100 per cent eco friendly and ethically sourced bags available from any UK trade exclusive supplier. “Our products are also retail-led when it comes to design and style, adding to their appeal for end users.” With almost 12 years experience in the environmental business gifts industry, Evan Lewis set up Everything Environmental in 2005 to fill a gap in the market, providing distributors with a one-stop shop for a full range of recycled and eco-friendly business and promotional gifts. With more than 150 products and extensive sourcing knowledge, the company has now expanded to offering the widest range of recycled and eco-friendly gifts in the promotions and incentives sector. More at tradeonly.com/everythingenvironmental FREE Individual Personalisation on all trophies and awards ordered in Jan and Feb 2010. Just Quote PPD special offer. Triple whammy – and a top secret weapon! TONS PF Concept is offering showG10 goers the chance to view its “concept gadget of the year”. The company is offering few clues but promises: “You will never think of mobile phones in the same way again.” Intriguing. PF Concept says that while many companies are cutting back and rationalising their ranges, it’s taking a major leap forward. For 2010, PF Concept is launching what they describe as “the ultimate sales kit”, comprising three distinct catalogues. The main catalogue features more than 8,000 promotional gift and textile products across 624 pages. New to the range for 2010 will be 500 new additions to PF Concept’s already vast range, including new brands Wenger (the Swiss Army Knife maker) and Scripto, a classic writing instrument brand dating back as far as 1923. This is in addition to a greatly ex- panded “Green Concept” section covering an extensive range of environmentally sensitive gift ideas, including the increasingly popular bamboo and recycled PET range of garments. Supporting this for 2010, PF Concept is also launching a 312-page textile catalogue. With this dedicated promotional and corporate clothing cataloguem the company says it can assist the end user, via distributors, in finding the right value positioning in the broad range. Famous names include PGA Tour golf clothing selection and Dunlop Workwear. In addition to the above, PF is also launching a separate “Best Value in the Market” catalogue. This is a 100page mailing catalogue designed to have immediate impact where it really matters, aimed at the budget conscious marketing exec looking for high volume, budget priced gift. More at tradeonly.com/pfconcept chunky crystal awards - size matters the finest detail, the finest products, the finest service t: 0191 5846000 f: 0191 5845555 e: [email protected] w: www.dunelm-glass.co.uk neutral web: www.crystalbusinessgifts.co.uk 35 Trade Only National Show Preview QuoteUnquote “Attending the annual Trade Only Show as an exhibitor is a must in our calendar, our presence helps us to maintain our growth in the industry and bring in new clients. It also enables us to meet up with our existing clients. We look forward to a great show, as ever.” Harvey Jeal, Evolve Branding “Our partnership with the Trade Only Show and our bpma Awards in 2009 were a such a huge success, we decided to do it all over again in 2010. “This event will be even bigger and better, with our own bpma pavilion and extra special rates for our members exhibiting at the show. “We had such wonderful feedback from our members last year, both supplier and distributor. “We are all looking forward to a fantastic show and all the excellent networking and fun (not to be missed) at the bpma awards evening.” Gill Thorpe, bpma California dreaming really can come true TONS Visiting TONS2010 isn’t only good K30 for your business – there are lots of opportunities to win some superb prizes too. For example, you could be on your way to a wonderful break for two in California, thanks to BTC activewear. The clothing specialist is sending all of its customers a scratch card, with winners only being able to claim their prizes in person on the BTC activewear stand at the show. But don’t worry if you haven’t received a card – several thousand more will be available at the show itself. As well as the holiday, BTC activewear is offering several hundred other prizes. For more, visit tradeonly.com/btcactivewear “We are so looking forward to the 2010 show. There could not be a better way to start celebrating our 130th year as a family manufacturing business. We were founded in Coventry in 1880 and are now proudly returning to show our new product range to our friends within the industry, at the most prominent promotional event of the year.” Martin Lenton, Billbo “There is something reassuring about meeting in person – a handshake, an exchange of business cards, even the opportunity to discuss the future over a cup of tea. “Doing the right thing allows our customers the opportunity to see the business solutions Castelli bring. But most importantly, it allows people to see the soul and spirit behind the Castelli name. TONS delivers this and has proved to be a success each time we attend”. Mark Poland, Castelli “With over 100 years of experience in the calendar manufacturing industry, Moments is delighted to be participating in Trade Only National Show 2010, the most important product event of the year. “Being the market leader in the provision of promotional calendars and diaries, Moments has a large customer base and Trade Only provides us with the best opportunity to network with our key agents and distributors under one roof.” Phil Gronert, Moments “The team at Keramikos are very much looking forward to the 2010 National Show after the tremendous success of last year “We will have a bigger team on the stand – already, they are making plans with their customers to join us for a coffee and biscuits. “What a great way to start the year! See you there.” Godfrey O’Donnell, Keramikos 36 Theatre of dreams trip is a reality If you’re a big sports fan, you won’t want TONS to miss the chance to grab four tickets for L12 a box at Manchester United’s game on May 9 at Old Trafford, courtesy of Regent Innovations. This is the last game of the season at Old Trafford, so the atmosphere is bound to be electric, and the Red Devils host the Potters of Stoke City. Drinks are provided pre and post-match, and at half-time, and a complimentary programme is also included. All pre-registered visitors will be included in the draw, which will be at the Regent Innovations stand, L12, on the 28th at 3pm. Regent’s Julie Holt told PPD: “I myself, as a good Manchester City fan, will be going with the winners!” For more, visit tradeonly.com/regent Meet the team and get away to Europe TONS If you’re still in holiday mood, the team at L48 Preseli may be able to help by whisking you away on a European city break. Preseli recently launched a new-look website, featuring a login area for distributors that allows access to trade prices and exclusive downloads. By registering for login details, distributors can qualify to be entered into a draw for that all-important break. The website also features a “meet the team” section featuring the staff avatars which will be familiar through Preseli’s advertising campaign in PPD. For details, visit tradeonly.com/preseli or visit the team on stand L48. Trade Only National Show Preview Two chances to grab great clubs Putting on the style to win TONS We know for a fact that the promotional X34a products industry contains some madkeen golfers, and no doubt most will be dropping in on the YOB Golf stand, X34a, to take part in the company’s putting challenge. For the overall winner, there’s a fantastic prize of a Callaway X22 Stand Bag, a full set of Callaway Diablo irons, a Driver, 3 Wood and Odyssey Putter, all together worth more than £1,200. Visit on both days, because there will also be two other daily prizes of a Callaway Diablo driver. YOB Golf (aka “Your Own Brand Golf”) was formed by PGA golf professionals Rob Woolhouse and Tom Armitage (pictured above), who took a unconventional approach to their professional status five years ago and decided to create a product range that could be supplied to their fellow professionals who retailed products at their respective club shops. For more details, visit tradeonly.com/yobgolf If you dream of pounding round the fairTONS way when you’re actually pounding the M14 show floor, Augusta Golf may have just the prize for you. Following on from its success at last year’s TONS, each day the company will be holding a draw on its stand, M14, where one lucky person will win a set of Wilson Staff Di9 irons. So, don’t forget to drop in on the Augusta Golf stand. For more, visit tradeonly.com/augustagolf ✃ ® Have you won? Take this ad to Newell at Stand E40 at the Trade Only National Show to see if you have won a Waterman Exception Blue Roller Ball RRP £83.33. We will also advise you of some exclusive offers, to help you kick off the new year. This ad needs to be signed and coded for your offers to apply. Newell Corporate Gifts & Promotional Products are the world‘s leading manufacturer and supplier of pen ‘brands’ to the promotional and incentive market, why choose anything less? t: 08444 121 121 e: [email protected] w: www.newellb2b.co.uk Ref No ✃ 37 Trade Only National Show Preview New mugs and new tools will help your search for customers TONS Listawood will be seeing in the year F26 2010 with the launch of new prod- ucts and services, all of which it will be launching at the Trade Only National Show. The leading supplier says that its new 2010 brochure, also to be launched at the show, features a vast number of new products to complement its existing range of promotional merchandise. Managing Director Alex Turner said: “We are really excited about our new brochure. “Its aim is to act as a selling tool for our customers, providing them with information as to which products would be most suitable for their customer’s campaign and ways to help them to get the most from our products. “The new brochure is just one part of the marketing support that we will be offering our customers in 2010; at the Trade Only National Show, we will be providing our customers with information on how we can help them to generate more interest in promotional products, via a vast range of selling tools that we are introducing.” A selection of new products will also be on display from the UK manufacturer, including a new selection of mugs and a range of UK-made welded products, to mention only a few. As one of the largest suppliers of promotional products to the industry, Listawood claims that its state-of-the-art, in house machinery enables it to meet the needs of customers in terms of product range, quality, flexibility and service. For more, visit tradeonly.com/listawood TONS Fanela describes itself as a “one stop F30 shop” for all your clothing and clothing personalisation requirements. A spokesman for the company said: “We try to keep it simple at Fanela. “We have a ‘can do’ attitude – we understand the industry and its demands. “Small or large, every clothing order is a challenge and we always rise to meet it.” More at tradeonly.com/fanela TONS Prince William Pottery has more than 60 J88 years’ experience in the manufacture of mugs. Its exclusive Sandfield and Hillside mugs are available in a range of colours readily available from stock. Should you require mugs that are wholly manufactured in England, Prince William Pottery can supply these from stock. The company is also now able to supply dyesublimation mugs, which allow for bright and vibrant designs. Skilled staff are on hand to guide customers from artwork to production. More at tradeonly.com/princewilliam 38 TONS With more than 600 products to choose J12 from, Crystal Galleries claims to offer the most comprehensive range of quality engraved crystal and incentive gifts in Europe, all at very competitive prices. The Crystal Galleries team has spent a lot of time sourcing new products ready to show at TONS2010. They come from as far afield as North America, Europe and the Far East. In addition, Crystal Galleries will also be offering other established brands, including Waterford Crystal, Stuart Crystal, Edinburgh Crystal, CrystalEdge and Mario Cioni. With over 27 years experience supplying engraved glass and crystal, Crystal Galleries has established an excellent in-house team of graphic artists, engravers and glass cutters. The company prides itself on its ability to respond to urgent demands, with no minimum order requirements. More at tradeonly.com/crystalgalleries TONS The Pen Warehouse is a strictly trade D22 only supplier and offers a huge range of unique writing instruments, from low cost promotional pens to high quality executive gifts. The company’s extensive in-house printing facility allows it to offer an express service and an overnight printing service on selected products. The Pen Warehouse also offers a wide range of recycled and bio-degradable products and can supply multicolour printing on most of its products, including wooden pencils. More at tradeonly.com/penwarehouse TONS Filofax and Letts are two of the biggest B43 names in the world of diaries and organisers, and both will be found on stand B43 at the show. The Filofax range of iconic personal organisers, leather goods and pens can be branded externally, while the firm’s digital printing technology allows personalisation of the pages of diary products. Letts will be showing its range of corporate diaries. More at tradeonly.com/filofax Trade Only National Show Preview QuoteUnquote “The Trade Only National Show is an outstanding and substantial trade event in the promotional calendar which consistently exceeds exhibitor and visitor expectations each year. The Ricoh Arena is a great central location. “We are delighted to have an extended area for bpma members, some of which haven’t exhibited for some time or indeed are new to the industry. Running our awards at the show is a wonderful way of bringing our supplier and distributor members together. “It is a great opportunity for the industry to celebrate achievement over what has been a very challenging year.” Gordon Glenister, bpma “The Pen Warehouse is delighted to be able to support the Trade Only National Show again. “ The exhibition always delivers great return on investment in terms of time and money, particularly as the event allows us to showcase our products to, not only our existing customers, but an ever-changing crop of new distributors each year.” Neil Cleere, Pen Warehouse “The National Show has quickly established itself as the industry’s most lively and innovative exhibition. “It will provide us with the perfect, early year platform to launch the new Abbeygate Leathergoods and Abbeygate Diaries ranges, catalogue and neutral websites, all exclusively for the trade. “The extra space we have booked this year also enables us to show an extended range of the Kenex recycled leather products we manufacture.” John Nevada, Nevada Leathergoods Write now, get an expert’s opinion on how you shape up TONS Visitors to the Senator stand at this F10 year’s Trade Only National Show will leave feeling more knowledgeable about not only the latest products and services in the world of promotional pens – but also themselves. That’s because Senator is offering them the opportunity to have their handwriting analysed by professional graphologist Diane Simpson. Diane is well known for the work she undertook on the Yorkshire Ripper enquiry, as well as the highly popular “Pen Portrait” column that ran in Marketing magazine for 12 years and numerous national TV and radio appearances. She is also the author of three books on the subject of handwriting analysis, which is wellknown as an effective and reliable indicator of personality and behaviour. The results are sure to be a talking point not only at the exhibition, but also amongst colleagues when back in the office. In just five minutes, Diane (pictured) will be able to tell how the writer controls people and situations, including the ability to delegate and think ahead, and their likely response to stress. Visitors will also have the chance to see how the Armani Beach Collection, as presented at London Fashion Week, has influenced Senator’s 2010 range, which features a brand new colour palette and new innovative materials. Also on stand will be the exciting and extensive “BTC Activewear will be in party mood for the show. If 2009 is anything to go by, 2010 should be exceptional. We look forward to welcoming new and existing customers alike to our stand – and be prepared to party!” Glenn Hymans, BTC Activewear “With the show in January, we see this as the ideal platform to launch our new products, meet up with customers and offer the perfect start to a new year. “The positive feeling that was generated at the 2009 show gives us great optimism and encouragement for the next year.” Roy Deakin, The Bizz Badge Company “We have exhibited at the Trade Only show since it’s inception. Last year was by far the best show and Fanela’s opinion is that it is now the premier show in our industry. We have taken a bigger stand for 2010.” Artie Pallari, Fanela “The Impression Europe Team are looking forward to appearing at the Trade Only National Show, where we will have many new initiatives to present to our steadily growing customer base.” Malcolm Stephenson, Impression Europe TONS Pinbadge will be showcasing its easy to D44 use e-procurement website at the show. From a secure, unique area, users can create personalised quotations, upload artwork, submit orders and monitor progress – all with a few clicks of their mouse. Users can receive up to a five per cent discount off Pinbadge’s trade prices when placing orders via its online quotation system. Distributors who produce their own quotes will be offered a three per cent discount. Then, when the quote is converted to an order, there is another two per cent discount. Pinbadge’s range includes lanyards and metal products such as lapel pin badges, keyfobs, corporate jewellery and also soft PVC items. More at tradeonly.com/pinbadge range of new-to-market products and first-to-market services that will be available from Senator in 2010. Melissa Chevin, Marketing Manager for Senator, said: “The Senator stand will be a hive of activity with some intriguing product developments that are sure to catch the attention of the crowd, as well as many new must-see services and solutions.” Due to the high levels of footfall anticipated, please contact [email protected] to book your graphologist appointment in advance. More at tradeonly.com/senator Celebrating its 22nd year as the UK’s TONS leading manufacturer and decorator of H20 ceramics, glassware and plastic mugs, expect to see big things from Keramikos at the show. There’s a lot to be excited about, says the Derbyshire-based firm, with a sneak preview of its new mug shapes for 2010, as well as the launch of a new website. Of the website, a spokesman for Keramikos said: “Features such as 3D virtual samples, media centre, industry news, directors blog and ‘Request a Quote’ show that we are thinking big and moving forward without compromising on quality and service.” All this is accompanied by a brand new catalogue which features all of the Keraramikos products and bespoke shapes availables. The spokesman added: “Come and see us at stand H20 and enjoy a refreshing tea, coffee and biscuit whilst getting to know our friendly team and view our large range that will be on display.” More at tradeonly.com/keramikos 39 Trade Only National Show Preview Put a cork in IT, as newcomers help you bubble with success TONS USB-FlashDrive.co.uk is raising a glass Z64 to two newcomers in its innovative range of data storage devices. TONS Prime Time will be launching an array J14 of new gadgets and electronic items, together with its brand new 2010 “Incentive Ideas” catalogue at the show. Teeming with practical and eye-catching gift ideas with a fresh look and greater emphasis on TONS Clearway is once again exhibiting its comprehensive range of clear insertable keyL2 rings, coasters and magnets. The Clearway range also includes ice scrapers and the popular CalendarMat, which has 12 pages of full colour print to carry your customers’ promotions throughout the year. Clearway says its service is personal, fast and efficient. Once again, boss Graham Keyser is looking forward to welcoming visitors to the Clearway stand to demonstrate the company’s products and discuss their future requirements Keyser added: “Clearway products are a well proven staple of the promotions industry and an important, competitively priced product, which has a long life.” “We manufacture from our own tools and so Clearway products are exclusive to ourselves.” More at tradeonly.com/clearway 40 budget items, the company is promising something for everyone on virtually any budget. Prime Team will also be featuring its popular range of USB drive “people”, pictured above. More at tradeonly.com/primetime TONS Sweet Temptations will be profiling its latH26 est promotional confectionery range for 2010. This includes a selection of Easter eggs of various sizes and prices. The company is also showcasing its brand new range of promotional travel, “clic clac” and minihinge tins. Visitors to the stand can also “take a dip” in the chocolate fountain. More at tradeonly.com/sweettemptations The company’s new Cork USB Flash Drives, pictured above, are made from natural cork and look exactly like what you’d find in any wine and champagne bottle. What’s more they are perfect for any beverage or celebratory promotions, such as a company/ product launch or trading anniversary. USB-FlashDrive.co.uk also boast an entire range of environmentally friendly products and these two new additions are no exception, as natural cork is an environmentally friendly material. Not only are they “green”, they are exceptionally robust and lightweight. OK, so they sound too good to be true? Well there’s more. The drives also have large print areas for branding and you can even print on the top and bottom of them. However, there is a downside – there’s not a drop of wine to be found. That’s until your clients crack open a bottle to celebrate their fantastic value gifts, that is! For more, visit tradeonly.com/usbflashdrive Six new products are bound to be the Bizz TONS The Bizz Badge Company is launching six F32 new products at TONS2010, as well as offering extensions to some existing lines. The company claims to offer unrivalled service, low price guarantees plus a determination to provide factories which confirm to ethical trading standards, as well as having ISO accreditations where possible. In addition, Bizz Badge offers the trade comprehensive support, in the form of end user websites, plain electronic brochures, free samples, free end user emails, free plain brochures and what it describes as “the best ‘wow’ 3D visuals in the industry”. A spokesman added: “Of prime importance is the development of strong customer relationships, installing customer confidence and meeting all clients expectations time after time.” More at tradeonly.com/bizzbadge The Industry’s Best Show of the Year! Meet ading the le to the ers uppli on i l l i b £1 ional s ot prom ucts prod t! e mark R I C O H A R E N A , C O V E N T R Y, U K Wednesday, January 27th - from 9.30 am to 5.00 pm Thursday, January 28th - from 9.30 am to 4.30 pm Now in its 4th year the Trade Only National Show has again broken another record with more exhibitors booked than ever before at a UK trade event! Attending the National Show is a must, enabling you to see new products, new catalogues, new collections, new suppliers, as well as attending FREE Power Sessions led by our world class panel of speakers. Free Flight Vouchers • Free Rail Vouchers • Free Hotel Vouchers** Registration is easy and attendance is FREE! Enjoy two days at the most important event in the promotional calendar and the biggest trade show of the year. Register at www.tradeonlyshows.com 250+ LEADING EXHIBITORS THOUSANDS OF NEW PRODUCTS FREE WI-FI ACCESS DOZENS OF NEW CATALOGUE LAUNCHES GREAT CENTRAL LOCATION TWO DAYS OF NETWORKING FREE PARKING FREE LUNCH* FREE ADMISSION INCREDIBLE BPMA AWARDS DINNER COLLECT HUNDREDS OF FREE SAMPLES *Free lunch is available to Distributors only - terms and conditions apply, see web for details. **Terms and conditions apply, see web for details. Incorporating the bpma Pavilion To book a stand or discuss sponsorship opportunities call the show team on 0844 880 2751 or email [email protected] www.tradeonlyshows.com Nothing beats the power of face to face contact! Trade Only Na Wednesday, January 27th - from 9.30 am to 5.00 pm Thursday, January 28th - from 9.30 am to 4.30 pm Now in its 4th year the Trade Only National Show has again broken another record with more exhibitors booked than ever before at a UK trade event! Entrance A4 Elephant GREAT CENTRAL LOCATION TWO DAYS OF NETWORKING B12 Squezy Balls B14 3 4 6 POD Packaging 3 3 5 Plastech Print Banners 2.5 2.5 Action Speciality Advertising 2 7 5 14 Bag 3 Trade A52 5 8 COLLECT HUNDREDS OF FREE SAMPLES * X2 3 3 X9 2 Peeks6 Suvic 4 3 2 * 3 9 3 X3 2 X46 1 X40 7 3.57 * 3 3 * X4 2 1 3 * 4 6 3 2.25 3 3 X39 X38 2 2 A56 Pen.com 3 6 A58 3 3 C26 30 5 4 5 5 X37 2 4 Sharon Lee 20 3 3 X41 S 3 X36 X35 The Electric Incentive Company 6 6 Laplock 2 6 4 B42 B43 3 Redfern Reeko Filofax Letts Cooler 4 12 Water B46 Mitreprize 3 B44 3 2 8 2 2 Z40 2 6 18 12 D50 Patterson Golf 4 30 20 E38 D54 25 5 25 5 5 F32 Bizz Badge / Premium 1 Cameras Fanela 10 30 6 50 6 E40 Masters Sanford Newell 5 London E54 50 10 F40 20 2 24 F26 AT Cross Sourcing City 5 4 5 Will International 5 20 E36 6 Listawood Juniper (AT Trading Ltd Promotions t/a) F30 Lowe Aston F22 16 5 E32 E34 2 5 3 15 5 Macma 12 4 6 Reeve 6 4 D45 4 4 C50 E30 Designs 3 3 Pin Badge Premiere 3 Sports 6 4 D44 4 6 24 E24 4 8 16 4 BIC Products Ltd 12 30 D40 Oldeani 70 F20 30 E22 80 2 Clipper 15 3 4 Senator Rou-Bil 1 IF Solutions 15 5 E20 3 Emblem Print 8 Promotions 8 15 5 3 15 Impression Europe Ltd 30 6 2 50 2 F50 E56 E58 5 5 F51 C52 Glenmore Golf 2 Bite Evolve Dunelm Remarkable 3 3 Arena Printing Jutebag 3 2 3 Products 12 4 4 Promotions Branding Services 18 Glass 12 (Pencils) Ltd E60 E70 15 15 12 6 2 Elastoform 12 Rowton Group8 2 1 F52 UKL 1 C54 D68 7 F56 3 4 C56 4 1 8 1 3 3 2 8 C46 C48 9 8 B&H Coronation F24 The Umbrella 5 Company 25 C42 Asia 2 6 5 4 C40 Jason Pinpoint Plastics Badge 4 4 SOLD 7 F10 5 Promotions 70 E12 5 E14 Brunel Promotions 10 BTS Express 5 International Sourcing Machine 5 24 6 E11 1 5 20 5 3 5 T Print 15 3 3 F16 *3 3 D26 D30 C32 27 2 F8 Adproducts.com, Argent & 7 BTI Branding 9 The Pen Warehouse 18 18 3 C36 3 2 3 9 C34 2.5 B40 12 D14 6 D20 D22 3 Impact 6 China 12.5 2.5 4 UK/Charles 1 Burton McCall 12 C30 Rocket Products 50 2 C22 6 12.5 2 10 2 E10 D12 4 Inga 5 5 ID&C Ltd 12.5 3 Creative Apparel C24 2.5 2.5 3M 5 3 Richard Edwards 8 3 3 Pencarrie 10 4 C20 12 3 FREE ADMISSION INCREDIBLE BPMA AWARDS DINNER 3 * 64 C16 12.5 12.5 6 Promotional Products 8 4 3 B34 B36 6 Thermalmate UK 2 C14 Pac 4 B30 B32 A36 9 15 3 B22 B24 A32 2 8 2 Clap 4 Banner Brightways 4 8 FREE PARKING 2 12.5 Dart 4 Art Peter Yates 6 15 5 2 D10 Easy Gifts (UK) Ltd 8 B20 B21 A26 A54 Burgass Carrier 5 Bags B18 8 2 C10 High WCM&A 5 Profile 2 6 Spall FREE LUNCH* B Sanders 6 Ziganoff A9 3 3 6 3 B10 B16 6 6 Ultimate Impact A8 3 Everything Environmental A6 3 3 Planners Ltd 2 3 4.5 DOZENS OF NEW CATALOGUE LAUNCHES X5 2.5 Promotional Ceramics 3 6 Corporate Executive Gifts International Bags 6 FREE WI-FI ACCESS X1 X8 6 3.5 3 1 6 2 A2 Falcon Ashprint THOUSANDS OF NEW PRODUCTS Waypoint Exhibitions 3 3 Registration A10 250+ LEADING EXHIBITORS bpma Pavilion X7 X10 3 Xindao Attending the National Show is a must, enabling you to see new products, new catalogues, new collections, new suppliers, as well as attending FREE Power Sessions led by our world class panel of speakers. 2 4 * 6 Lewis Print 12 4 3 Z42 * 3 Z44 Foremost Branded Magnets 6 Products6 * 2 2 8 2 3 Z45 6 2 2 3 * * 4 6 2 Z46 Z47 4 * * 3 2 3 Z50 2 4 3 3 4 Z51A 2 Bags Direct Sweet Thoughts 6 7 6 2 1 Z51 * 4 3 Z52 * 3 * 3 Z54 * Register at www.tradeonlyshows.com Free Flight Vouchers • Free Rail Vouchers • Free Hotel Vouchers** *Free lunch is available to Distributors only - terms and conditions apply, see web for details. **Terms and conditions apply, see web for details. Registration is easy and attendance is FREE! Enjoy two days at the most impo ational Show 2010 The Industry’s Best Show of the Year! 1 4 X34a YOB Golf 3 3 1 X34 * 12 3 10 2 G10 2.5 3 3 X33 * 3 3 X32 * 10 2 H10 * 2 1 3 8 2 J10 PF Concept 10 10 4 J8 4 G16 4 5 Solo Trading Ltd G24 28 7 30 Tomlinson Golf Three65 4 H24 4 4 6 5 1 1 4 J26 J28 4 ** AMT 4 4 8 Trade Only Arena H38 2.5 100 2.5 5 3 7 G40 Ice G42 1 3 2 * 1 G46 17.5 Logo Lollipop G56 Crazy Bags 3 3 Z56 3 Magnetic Solutions 6 2 8 24 8 6 * G54 2 2 H46 3 1 H44 4 3 2 4 Inflatables6 3 H80 * 4 H84 Slodkie 24 4 J50 J60 4 * 4 3 6 3 H96 Nestler UK Ltd 6 1 1 2 6 J70 Essential Embroidery J88 2 Z57 Z58 4 * 4 3 2 2 Diaries 4 6 12 4 3 8 * 8 4 8 8 8 L18 L16 Mantis World 8 2 4 8 10 6 Billbo 2 80 8 K40 L42 L44 4 L48 Hainenko Stilolenia 10.5 7 3 K60 2 K62 6 2 L50 L52 Trodat 2 2 2 16 4 2 promot iona produc l ts market ! n 6 7.5 3 3 3 2 2 Sweet Concepts 7.5 M30 3 Formula Racing 7.5 2 M34 Xpres 4 Bayham LM Badges Accessories 6 2.5 M26 6 2 3 3 15 M35 Food Finders 4 M36 3 Shugon 2 6 B46 - Mitreprize C54 - Premier Impressions C56 - Go Distribution / Haredata D14 - The Gift Voucher Shop D68 - MSM E56 - Clockworks E58 - Orchard Melamine F56 - DPS Embroidery G54 - Strata Designs H94 - Vela UK Ltd J26 - Just Textiles J28 - Best Promos J50 - Baubles and Snowglobes J52 - Laser Crystal J88 - Prince William Pottery J92 - Peter Bryson L42 - Farndon House L44 - Brand your USB X1 - Euromarque Wines X2 - Clearwater Hampers X3 - Bio Laboratories X4 - First Editions X5 - Wallace Cameron X19 - Suvic Products X30 -The Card Company X31 - Procurement X32 - Tracy Adams X33 - Scanglow X34 - Just A Drop X39 - Paperflags.co.uk X43 - Pocket Memory Z46 - Glencairn Crystal Z47 - Characteristix Z51 - Specialist Laser Engravers Z52 - Skins4Things Z54 - Konitz Z57- PAGE Z58 - McIvor Plastics Z59 - Frontline Marketing Z64 - USB Flashdrive.com 3 Z63 Z64 2 R&JP 2 2 Great Central Plastics 3 Stress Planet 16 3 2 M17 M18 2 6 Preseli K64 Deep In 2 Magna6 Balloons 4 8 6 12 2 4 G Brookes 10 3 4 24.5 K46 LogoBugs 4 * *2 2 7 3 1 2 10 1.5 2.5 M16 6 L40 Snap Promotions 7.5 M14 3 4 2 L30 M13 4 Augusta Golf 4 Advantage BTC activewear 4 1 4 8 Direct Textiles 12 6 4 * 2 Univenture 10 10 3 12 2 2 2 Troika / 4 Purple Zebra L12 L14 28 4 15 M12 6 4 Kernow 7 4 Plusfile 14 6 2 10 4 Crystal Impressions / 6 Purple Zebra 8 L34 L36 4 4 3 Oleffe 3 Editions 2 4 £1 billio M10 2 L8 2 16 Z59 Z60 R&JP 4 14 Ceramic Designs 2 Just KHK 3 Wood 12 K66 J92 K16 Michael Virden 32 J72 8 5 K18 4 8 4 Group 2 X19 2 Meet the lead supplie ing rs to the 2.5 2 32 J46 Johnson J52 6 3 6 3 Global PPW 3 Ideas UK 4 Castelli 2 Paper Innovation 1 H94 1 15 5 8 4 2 4 4 Nevada Leathergoods 4 24 4 5 TPL 10 2 Capricorn Coating 15 H56 H50 H54 Stay Dry 3 Merlin Network 2 2 G52 Headwear UK 5 12 2 Promotions 15 8 G50 3 The Leather 5 Business 17.5 7 3 60 Adco 3 Products 6 2 L2 L3 8 2 K30 J44 Mid Ocean Brands 6 2 8 J40 6 3 X25 6 3 K4 K6USB Skymart K20 4 Moments 10 6 K8 K10 2 Airborne Advalite Packaging6 20 4 J24 J30 H32 United Brands, Lexon UK 7 DeskTop Ideas, 10 10 Toppoint, Liquid Lens 28 6 3 4 20 16 4 6 4 2 The Prime 5 Time Company Crystal Galleries X24 3 X26 L4 L6 48 J14 50 Sweet 4 Temptations 24 6 H30 5 H26 Windmill Promotions 12 3 10 G30 Keramikos 5 5 J12 4 6 3 3 X27 8 6 8 10 H20 Cybernecard UK 20 G26 5 G20 * 3 X28 48 100 6 3 X29 Bagco / Booth Bros 6 32 Laltex 100 3 X30 2 K2 Carole Group SPS Eu Ltd and Fairway 10 Identity Golf X23 4 9 3 3 3 X31 6 3 Clearway 3 6 3 X22 Promotional Union * Delko 3 2 Print It 6 3 6 3 Regent 3 X15 Just 3 12 X16 X21 LA Design X43 BPMA 2 3 22 I Name It 6 X20 Screenworks 6 X14 2 X18 3.5 Storm Graphics 6 4 X13 5 3.5 X44 6 2.5 X45 2 Success.tv 3 1.5 2 3.5 3 4 2 Incorporating the bpma Pavilion To book a stand or discuss sponsorship opportunities call the show team on 0844 880 2751 or email [email protected] www.tradeonlyshows.com ortant event in the promotional calendar and the biggest trade show of the year. THE BPMA AT T H E T R A D E O N LY N AT I O N A L S H O W 27TH JANUARY 2010 7.30PM TILL 1.00AM AT T H E R I C O H A R E N A , C OV E N T RY D R E S S C O D E : E L E G A N T A N D S O P H I S T I C AT E D TO ORDER GO TO www.tradeonlyshows.com/nationalshow/2010/galadinner or call our ticket hotline on 0844 880 2751 Trade Only National Show Preview Getting the message, loud and clear TONS Tech business gift specialist Will InF22 ternational is launching a range of unique audio speakers at the show. The new range combines portability, sound performance, entertainment and style in designs ideal for the promotional market. Will International’s MD Edward Qu said: “I know people in this industry have been looking for a nice, affordable audio speaker for quite a long time. “The current offerings in the market are either good in design but too expensive, or cheap in cost but boring, such as those low end USB speakers from the retail market. “The market is lacking a speaker which is specially designed for the marketing and promotional campaign. “Our new range happens to fill this market gap. We have around 10 different models and all of them are world-wide patent protected and specially designed for the promotional industry. “Each model has a big flat surface available for high definition full colour process and more important, they are all affordable and low cost. “For most models, the trading price is below the £5 mark.” There are three series in the current range: the round ball series, which features two separate speaker systems merged into a colour ball design; the square series, with a unique textile surface finish which can be used for any full colour tranfer printing and finally the PVC and paper foldable series. Qu added: “The PVC and paper folder series is the most eye-catching. The speakers are all lightweight and have a flat design which will easily slide into any laptop carry bag. “And believe it or not, all the speaker boxes in this series are all made from eco-friendly and recycled PVC and papers.” For more information on this new range, visit Will International on stand F22, or visit tradeonly. com/willinternational PromoSpeaker Eco ly nd Frie Low et g Bud lor l Co Ful cess Pro ide rldw t o W aten p www.promospeakers.com See Us at F22 Trade Only 2010 iphone not included! iPhone is a trade mark of Apple inc@. All images used in this promo are for demonstration purpose only. Email: [email protected] Tel: (+44) 01932 874 784 www.willinternational.co.uk 45 Trade Only National Show Preview QuoteUnquote “As the leading trade supplier of promotion merchandise in the UK, we see the show as an integral part of our marketing activity. It gives us a fantastic opportunity to meet our customers, to demonstrate the full capabilities of SPS, and also to showcase our exciting new product range.” Roman Sucharzewski, SPS “The Trade Only National Show has undoubtedly developed into a very impressive event. “Now the key show on the UK/Ireland promotional marketing trade calendar, TONS improves year on year and succeeds in creating and maintaining that all important ‘buzz’. From both a visitor and exhibitor aspect, this show is not one to miss.” Andrew Hill, Senator Pens “Following the huge success of last year’s show, we are really gearing up our stand and team to welcome even more visitors this time.” Matt Pluckrose, Desktop Ideas “Booth Brothers and Bagco have exhibited at every Trade Only National Show since its inception, and this year are looking forward to presenting our full ranges. “TONS remains a key element in our trade marketing strategy and we regard this as the leading exhibition for trade only suppliers of promotional merchandise. “The TONS team, venue and timing are exceptional and meet our requirements in every way.” Charles Booth, Booth Brothers “Headwear UK as always is full of expectation for the year ahead and looks forward to kicking off it’s year by presenting its new catalogue at the show. “It’s a great vehicle for us – it’s such an incredible stage to meet and greet many of our existing customers, but also get the opportunity to meet the new blood entering the wonderful world of promotional products.” Roddy Rutland, Headwear UK “Adproducts are delighted to be exhibiting. We have had fantastic results from all the previous shows and are looking forward to another successful exhibition. “Not only do we see a great number of visitors, but the visitor quality is excellent too. “This, combined with the venue and service which Trade Only gives, makes it the best industry show by far.” Vicky Robinson, Adproducts.com “Sourcing City is excited to be exhibiting at the show. It attracts a huge variety of visitors, both new and old, to the promotions industry and is the perfect opportunity to not only catch up with existing customers but also introduce potential customers to our services “There is, of course, the Trade Only dinner – an essential date in the industry calendar to take the time to catch up.” Alistair Mylchreest, Sourcing City 46 All change, as B&H get ready to roll out some new winners At this year’s Trade Only National Show, B&H the UK’s leading manufacturer of temperature sensitive promotional products will be exhibiting their latest designs. New additions to their already popular Mr Men child safety range will be on show, together with their full exciting range of colour change products including colourful thermometer cards, forehead and fever thermometers, magnet room thermometers, fun liquid crystal stress cards and rulers, UV safety products, fabulous wine thermometers, colour changing spoons, heat reveal coasters and many more – all brandable from just 250 pieces upwards. B&H Colour Change is a leading innovator and manufacturer of temperature sensitive promotional products and has been at the forefront of specialist ink techniques since 1969. Visit us on Stand C40 to see how these interactive products will continue to promote a company or brand for many years to come! Range grows bigger but catalogue shrinks, thanks to green thinking TONS BTC activewear has grown its offering K30 by 25 per cent for 2010, with 44 market leading brands and massive stocks of each held in the biggest distribution centre in the industry. As Russell Europe’s latest approved distributor, BTC activewear has expanded its ranges of Jerzees Colours, Jerzees Schoolgear, Russell Collection and Russell Workwear. Their “Magnificent Seven” range of workwear brands – CAT, DeWalt, Dickies, Helly Hansen, Mascot, Panoply and Snickers – has also grown for 2010. The company has also significantly increased its choice of outerwear, with products from Result, Regatta and Stormtech. New brand Cooltex joins Mascot and Gamegear in offering a wide range of moisture-wicking base layer systems. BTC activewear’s bags offering has also grown, with an expanded range from Shugon, joined for the first time by ranges from Regatta and Nike Golf. And while the BTC activewear offering has grown considerably, the firm has launched a groundbreaking solution to keeping the size (and more importantly for mailing, the weight) of their enduser catalogue to a minimum. CataLite is a lighter and greener and saves more than 150 tons of paper!. More at tradeonly.com/btcactivewear Power Sessions at the Trade Only National Show 2010 THURSDAY 28TH JANUARY WEDNESDAY 27TH JANUARY Power Sessions are 30 minutes of high powered communication and interaction, just inviting you to come and learn! Details of all the Power Sessions will be widely circulated at the event and will be visible on the display boards situated around the show floors. Sessions take place in the state of the art theatre in the Jaguar Suite. Please make sure you are on time for your preferred sessions. 10.00 am Selling Above the Competition – 6 P’s of Success 12.15 pm Training as a Business Tool Sponsored by: Spectrum Catalogue 2010 Speaker: Cliff Quicksell, MAS, CEO – Cliff Quicksell Associates, USA Location: Jaguar Suite 10.45 am 25 Easy Ways to Boost Your Bottom Line Sponsored by: bpma Speaker: Gordon Glenister, Director General, BPMA Location: Jaguar Suite Sponsored by: Mekon Creatives Speaker: Pauline Gordon, Managing Director, Development Matters Ltd Location: Jaguar Suite 1.00 pm Searching for Your Creative Bone… it’s in there! Sponsored by: Tradeonlysearch.com Speaker: Cliff Quicksell, MAS, CEO – Cliff Quicksell Associates, USA Location: Jaguar Suite 11.30 am Sales Questions That Open Doors and Generate Sales 1.45 pm Search Engine Marketing since before Google! Sponsored by: Adproducts.com Speaker: Cliff Quicksell, MAS, CEO – Cliff Quicksell Associates, USA Location: Jaguar Suite Sponsored by: Sitelynx Speaker: Graham Hansell, Founder and Head of Strategy, Sitelynx Location: Jaguar Suite 8.45 am Power Breakfast - Invitation Only 11.30 am Sales are Great, But What About the Profits? Methods and techniques to significantly increase your profits Sponsored by: Tradeonlysearch.com Speaker: VIP Guest Location: Jaguar Lounge Sponsored by: The Bizz Badge Company Speaker: Cliff Quicksell, MAS, CEO – Cliff Quicksell Associates, USA Location: Jaguar Suite 10.00 am Top 10 Things Clients Really Want Sponsored by: Spectrum Catalogue 2010 Speaker: Cliff Quicksell, MAS, CEO – Cliff Quicksell Associates, USA Location: Jaguar Suite 10.45 am Training as a Business Tool Sponsored by: Mekon Creatives Speaker: Pauline Gordon, Managing Director, Development Matters Ltd Location: Jaguar Suite 12.15 pm Tendering to Win Big! Sponsored by: bpma Academy Speaker: Gordon Glenister, Director General, BPMA Location: Jaguar Suite 1.00 pm Mastering Your Telemarketing Sales Sponsored by: Senator Pens Speaker: Cliff Quicksell, MAS, CEO – Cliff Quicksell Associates, USA Location: Jaguar Suite 2.30 pm Mining for New Business… Keeping The Pipeline Full Sponsored by: BTC activewear Speaker: Cliff Quicksell, MAS, CEO – Cliff Quicksell Associates, USA Location: Jaguar Suite 3.15 pm Developing Staff Skills - Measure The Return on Your Investment Sponsored by: Mekon Creatives Speaker: Pauline Gordon, Managing Director, Development Matters Ltd Location: Jaguar Suite 4.00 pm Distributor/Vendor Relations… Maximizing the Connection Sponsored by: BagCo Speaker: Cliff Quicksell, MAS, CEO – Cliff Quicksell Associates, USA Location: Jaguar Suite 1.45 pm Strategy Planning for Search Engine Optimisation Sponsored by: SPS EU Ltd Speaker: Graham Hansell, Founder and Head of Strategy, Sitelynx Location: Jaguar Suite 2.30 pm Stop Sitting On Your Hands… create sales, don’t wait for them to come calling Sponsored by: PF Concept Speaker: Cliff Quicksell, MAS, CEO – Cliff Quicksell Associates, USA Location: Jaguar Suite 3.15 pm Getting The Most Out of Google Sponsored by: Sitelynx Speaker: Graham Hansell, Founder and Head of Strategy, Sitelynx Location: Jaguar Suite Our Highly Regarded Speakers Cliff Quicksell A legend in his own lifetime... Cliff Quicksell, Jr., MAS has been involved in the promotional marketing and sportswear industries for the past twenty-five years. During this tenure, he has achieved the MAS professional designation, Master Advertising Specialist. He has been actively involved in PPAI, the international trade association for the promotional products industry, serving on various committees, as a facilitator at all PPAI & ASI shows, and as a member of PPAI's Ambassadors Speakers Bureau for over fifteen years. Cliff's passion for education and training is exemplified by his having served five terms as the education chairperson for the regional trade association CPPA of Maryland. Gordon Glenister Graham Hansell Pauline Gordon Director General, BPMA Founder and Head of Strategy, Sitelynx Managing Director, Development Matters Ltd Gordon started as Director General of the BPMA on 29th March 2007. Gordon has worked extensively in the industry for more than nine years and has expertise in sales, marketing, and team building. As managing director of his own incentive and promotional company, he specialised in promotional gifts, loyalty programmes, hospitality, event management and team building. Before founding 1st Incentives in 2001 Gordon was head of marketing and new business development at Roantree Incentive Marketing for almost two years. Prior to this Gordon was with HP Bulmer for nearly eleven years as a national account manager. Graham's early experience of the Internet came whilst he was part of the innovative team at Britnet in 1995, one of the UK's first web directories. Then in April 1996 he left to set up Sitelynx as a firm specialising in Search Engine Optimisation, having identified the vast commercial opportunity surrounding any media that allows direct conversation between customer and company. In May 1997, Graham incorporated Sitelynx Ltd. In 2005, Sitelynx was reported as one of the top 5 search specialists in the industry. As a recognised leading spokesperson in this arena, Graham is constantly asked to review and identify the next stages in the development of the Search industry and gives regular talks on both forward thinking ideology of the industry and the wider implications of this space. Pauline is an experienced change management strategist specialising in leadership and facilitation. She works closely with senior executives, managers and staff at all levels, whether in groups or individually to develop personal insights and actions that allow them to perform more effectively back in the workplace. She has been a successful learning and development consultant for over 15 years and has worked extensively with a wide range of organisations in both the public and private sectors. Pauline brings enthusiasm and a highly pragmatic approach to management development, based upon her first-hand experience of current challenges and realities of industry. 47 Trade Only will be exhibiting at TONS 2010 so if you want to order your catalogues, test out the industry’s leading sourcing portal or just have a chat, come along and meet the Trade Only Team on the 27th and 28th January 2010 at the Ricoh Arena, Coventry. Much more than the industry’s best general catalogue The industry’s leading sourcing portal The best group catalogue The first and largest exhibition of the year The biggest regional events of the autumn The eagerly awaited spring roadshow series AFFORDABLE PROMOTIONS The market leading magazine Best selling mailing catalogue See us on stand G30 at the Trade Only National Show web: www.tradeonly.co.uk email: [email protected] tel: 0844 880 2751 Trade Only National Show Preview Awards dinner promises night to remember for all concerned The bpma will once again be hosting the most prominent awards at the most prominent industry event; the bpma Annual Awards at the Trade Only National Show. The dinner is on the middle night of the show, January 27, and is now in its fourth year. It was instantly hailed as the best industry night of the year after the inaugural dinner in 2007. Not only will the bpma be announcing the winners of the prestigious awards, that will recognise the hard work of some of the best companies and individuals in the industry, the evening will also include welcome drinks, a superb three course, meal, entertainment and dancing. Managed by the Trade Only team, this year’s dinner promises to be elegant and sophisticated. Of course, the dinner provides the perfect opportunity for networking, meeting new contacts and renewing old friendships. This year sees the launch of new award categories to reflect the changing nature of our industry. These include Campaign of the Year, British Manufacturer of the Year and Personality of the Year. The categories are: ■■Supplier of the Year - sponsored by Brand Addition ■■British Manufacturer of the Year - sponsored by Everything Environmental ■■Distributor of the Year under £1m sponsored by ID & C ■■Distributor of the Year £1m-£3m - sponsored by Senator Pens ■■Distributor of the Year £3m+ - sponsored by AT Promotions ■■Green Company of the Year - sponsored by Newell Rubbermaid ■■Personality of the Year - sponsored by Brunel Trade Services ■■bpma Partner of the Year - sponsored by Sharon Lee ■■Campaign of the Year - sponsored by High Profile ■■Best Distributor Website of the Year sponsored by Will International ■■Company of the Year - sponsored by Brunel Trade Services ■■Newcomer of the year - sponsored by PF Concept To be presented on the bpma stand at 3pm on the first day of show: ■■Most Innovative Product - sponsored by The Pen Warehouse ■■Academy Student of the Year - sponsored by SPS EU ■■Best Exhibition Shell Scheme - sponsored by Evolve Branding ■■ Best Exhibition Stand - sponsored by Pinbadge The bpma Annual Awards Dinner begins at 7.30pm in the E.on Lounge of the Ricoh Arena. It costs just £79 per head, £750 for a table of 10, £900 for a table of 12 exclusive of VAT. For further information or to book tickets, visit www. tradeonlyshows.com/nationalshow/2010 49 Trade Only National Show Preview New leather ranges set to be unveiled – with lower prices TONS The Leather Business will G46 be exhibiting a range of quality standard stock and bespoke products, including many new items for 2010. Apart from its standard range of high quality folders and leather items, also featured at the show will be The Leather Business’s new �Journal� range of genuine leather notebooks made from recycled paper, which includes a useful pocket on the inside back cover. Also new for the seasoned traveller is a new style of passport and travel wallet incorporating SIM card pockets. Further displays will include examples of some of the bespoke items produced by the Leather Business. Commenting on the show, MD John Thorp said: “We are yet again looking forward to the high level of quality and discerning visitors experienced at Trade Only’s previous exhibitions. “I am also pleased to announce that our 2010 prices will be lower than our published 2009 price list.” Corporate identity can be enhanced by the use of corporate colour in products and designs. With many qualities of leather available, all budgets and design criteria can be accommodated. All products are ethically made by adult workers in the company’s own factory in India. All local work and employment regulations are met or exceeded. All standard stock items from the UK are offered on a seven-day lead time, with shorter lead times available if required, with no surcharge. For more, visit tradeonly.com/ leatherbusiness Latest offering is a glass act TONS Leading mug decorator Promotional CeD12 ramics is adding a range of glassware to its products and will be launching these to the industry on its stand. Claire Collis of Promotional Ceramics told PPD: “We have a wide range of high quality glassware available and believe that the styling of our products is fresh and contemporary. “We think they will go down a storm with our customers – our prices are unbeatable. “Not everyone is a coffee drinker and these products are ideal for any event where drinks are going to be served, as well as any promotion that is drinks or hospitality-related.” More at tradeonly.com/promotionalceramics TONS ID&C will be showcasing its new range of C30 metal key rings and PVC products at the show. The company has been a supplier of branded lanyards, promotional merchandise and security wristbands for more than 15 years. Family-run, ID&C has a wide range of products supported by a streamlined design and production process, ensuring that customers are provided with an overall service experience. The company says it puts the customer at the heart of all its operational practices and constantly looks for ways to improve and adapt to the changing needs of its customers. It also works with independent auditing companies to ensure its working practices in the supply chain comply with ethical trading standards. More at tradeonly.com/idc 50 Expanded catalogue has the right Profile TONS High Profile is launching its new B14 2010 catalogue at the show. As ever, the range has been increased to include a brand new lunch box and sports bottle, both manufactured in the UK. Other new products include a pizza cutter wheel, an Oyster card holder, a dog food bowl, jumbo bag clips, scoops and many more. The catalogue will be available in plain cover format and on disc, as well as online. More at tradeonly.com/highprofile TONS The Evolve Branding team has many years F50 of experience in helping businesses and organisations to promote awareness. Projects range from contract orders, where garments are supplied by the client, through to a total service where Evolve manages all stages of production, from purchasing of stock to delivery of finished product. Using a wide range of inks, Evolve is able to produce images from full colour to specialist finishes such as 3D and glow in the dark. Its embroidery machines are able to reproduce logos to the highest quality. Evolve is housed in a modern production facility in Cambridgeshire, which benefits from the latest manufacturing technology, including screen printing lines and embroidery machinery. As the processes are all in-house, jobs are carefully monitored through all stages of production to ensure that the highest levels of quality are maintained and delivery times are met. Evolve’s experienced design team uses the latest computerised technology to ensure that logos and imagery are faithfully reproduced. More at tradeonly.com/evolve TONS Engraved glass specialist Michael Virden K20 promising some interesting new products and “virtually no price increases” at the show. For the first time at TONS, Michael Virden will also be offering some welcome refreshments for the footsore. More at tradeonly.com/michaelvirden A for treatment every day! & the red carpet PRODUCTION WIn A FLy-DRIve HOLIDAy FOR 2 TO HOLLyWOOD including flights, car hire, £1000 for accommodation and visits to Universal Studios, Disneyland Park and the LA city tour of celebrity homes! We also have 300 PAIRS OF CInemA TICKeTS on offer and hundreds of 64000/L PReSenTATIOn bOxeS DOn’T mISS OUT Simply visit our stand at either Trade Only (Ricoh Arena, 27-28th January) or Printwear & Promotion (NEC, 28th Feb-2nd March), ask a member of our team for a scratch card and beat the Great Depression with BTC activewear. Full competition details available at www.btcactivewear.co.uk. E&OE. for the red carpet treatment every day! Trade Only National Show Preview TONS Skins4things provides custom-made Z52 “skins” for laptops, iPods, games consoles and mobile phones. The company designs and produces high quality vinyl skins which fit and stick to a range of electronic devices. Skins allow brands to differentiate their products, inject style and personality and get their message across. Skins4Things’ creative department works closely with each brand to develop bespoke skins for their customers, and also offers a fitting service. All skins are manufactured in the UK, offering the benefit of rapid turnaround times and there are no MOQs. The company uses high quality 3M material with “Comply Performance” adhesive, which can be removed without leaving any residue. The material avoids air bubbles and is also laminated to protect against minor knocks and scratches. Skins can be used for PR and promotions, corporate branding, gift with purchase and introducing limited editions inexpensively at short notice. More at tradeonly.com/skins4things TONS Asia Promotions Direct (APD) is a Hong C42 Kong based provider of promotional items to the UK trade. Over many years, the company has built up a wide range of factory contacts in China and claims there are few things it cannot source. Its Hong Kong staff speak fluent English and Chinese so are able to understand exactly what you want and they are specialists in finding specific items or creating bespoke solutions to your needs. APD offers a “one stop” service that covers sourcing, quoting, sampling, ordering and delivery to clients in the UK, either by air or sea. All goods are inspected before they leave, to ensure they match the samples provided. All of the company’s prices are in Sterling, so clients have no exchange risk, and payments are made to APD’s UK company. APD also arranges all the importation and payment of duty and VAT and is registered for WEEE, which is required for the importation of all items of an electrical nature. More at tradeonly.com/apd TONS All of Castelli’s products are made in the J60 company’s Italian factory which is why, says the firm, that when you choose a Castelli product, you can be assured of high manufacturing standards and benefit from reduced lead times. With significant investment across all levels, Castelli boast a reliable service and high quality products to fulfil your customers’ corporate requirements. Visitors are invited to drop in and find out about the launch of brand new trade customer benefits for 2010. A spokesman said: “We offer a comprehensive Trade Support package which includes branded catalogues, mailing brochures, marketing support, free sample service, a secure trade website and dedicated experienced sales teams to assist you with your inquiries. “Join Castelli in 2010 and together we can make it a year to remember.” The company’s new 2011 collection encompasses Italian-inspired design in an amazing range of materials, colours and styles to promote your customer’s brand effectively. For more, visit tradeonly.com/castelli Make the connection and get there The £113 million Ricoh Arena in Coventry offers international conference, exhibition and banqueting facilities. The venue is within a two-hour drive of 75 per cent of the population of England and boasts excellent rail and road links, plus 2,000 onsite parking spaces, which will be available free of charge during The Trade Only National Show. The show itself is in the sound-proofed columnfree 6,000 sq m Jaguar Exhibition Hall. RAIL The station for the Ricoh Arena is Coventry, which is in the city centre and approximately six miles away. Travel time from Euston is about an hour. There are always cabs outside the station and it is a 10-15 minute taxi ride costing around £8. Taxi drop-off point at the Ricoh Arena outside the main Atrium entrance. National Rail Enquiries: 08457 48 49 50 or www.nationalrail.co.uk AIR The nearest international airports are Birmingham International and Coventry. Courtesy coaches will pick up and drop off for certain agreed Birmingham flights. See tradeonlyshows.com for flight, rail and coach offers SATNAV CV6 6GE WEB ROUTE PLANNERS www.multimap.com or www.aa.co.uk VENUE DETAILS Ricoh Arena, 71 Phoenix Way, Foleshill, Coventry CV6 6GE. Tel: 0870 811 6500 Email: enquiries@ ricoharena.com. Fax: 0870 811 6597 Web: www. ricoharena.com 52 SHOW TIMES January 27: Show opens at 9.30am, closes at 5pm. BPMA Annual Awards Dinner: 7.30pm Drinks reception, Yorkshire Bank Lounge. 8pm Dinner, E.on Lounge. 1am Carriages. Entry by ticket only. January 28: Show opens 9.30am, closes 4.30pm. A simple way to get in the swing Plus: BTC Activewear catalogue goes green PCD Always look on the lite side of life with eco-friendly catalogue TONS BTC Activewear has revealed details K30 of its new eco-friendly catalogue programme for 2010. Dubbed CataLite, the full-range catalogue will be available from January for just 30p. A spokesman for BTC Activewear saidL “The ground-breaking Catalite means that our customers can now offer over 40 market leading brands to their customers with either an unpriced version or a marked-up version, overprinted with their details, for less than £1.” BTC Activewear can also arrange postage through its “Priority Post” scheme which allows CataLites to be posted with an accompanying letter to end user customers during January, which means the CataLites are “working” for a full 12 months. BTC Activewear adds that the 136-page, A4 CataLite is not only cheap to buy, but equally important, postage costs are cut dramatically. Name change heralds next decade for Jill An Essex-based distributor of corporate wear has unveiled a new corporate identity and logo for 2010. IS Enterprises will now be known simply as ISE and has rolled out its new name and look across all branded materials and online platforms. The change comes as the company celebrates 40 years in business, bringing the brand identity right up to date with a colourful, modern design. Director Jill Granger said: “The brand re-fresh is a natural progression. “Following the 2009 advertising campaign, which focused on how fashion had changed with each decade of the company’s existence, we decided that to mark our fifth decade, we should update the brand identity for today’s market and create something that will stand out for years to come.” Jill said she was confident that the name change wouldn’t wrong-foot regular customers, as the company had been informally known to them as ISE for some time. “It was just a matter of time before we changed the company name. “But we are still the same company, upholding the same values and providing the same quality service we have for the last four decades.” The new identity is officially launched with the 2010 brochure, which features more than 20 new products. A new-look website has also been launched, promising easier navigation and online ordering. For more, visit tradeonly.com/ise ■■Staff at ISE backed Breast Cancer Day by coming to work bedecked in pink. The company raised £80 for the charity. 54 The spokesman added: “It is now possible to buy 300 catalogues, overprinted on the front and back covers and posted out to end users, for less than £2 each and equally important, less paper means more eco friendly.” There are four cover options to choose from and for as few as 600 catalogues, customers can have their own bespoke covers, which includes customised front, back, inside front and back covers and spine. “It is a complete mix and match package, where customers can choose either a bespoke cover option or their own choice of one or more covers and their own mix of unpriced or marked-up options,” the spokesman added. “We have listened to what our customers asked for and believe our 2010 catalogue ticks all the boxes.” For more, visit tradeonly.com/btcactivewear More magic moments and a glittering new year ahead TheMagicTouch is rolling out the “WoW” factor for 2010 with an innovative new range of clothing transfers. WoW Vintage Film enables users to create aged, retro or vintage effect designs from printed transfers. This simple application is achieved using a distressed adhesive pattern on a PET film, pressed onto the WoW transfer for approximately five seconds. TheMagicTouch says the technology is perfect for all designer fashion markets. The company has also introduced what it claims is a unique solution for “crystal effect” in garment decoration using free font designs from the website. This technology enables the user to produce multi-colour, multi-layer crystal effects quickly and cost-effectively. A spokesman for the company said: “Users of TheMagicTouch realise the many benefits gained from the process to enhance both existing and future customers. “Taking the time to produce a product sample that is personalised with a logo, website or design pays massive dividends, especially when clients are least expecting a ‘freebie’ and constitutes costeffective marketing. “The image transfer process pioneered globally by TheMagicTouch has become an integral part of the promotions industry and the process just gets better, and continues to be affordable for all to enjoy and benefit from. “The market is changing, as indeed are attitudes and perception towards transfer technology, with a realisation that the process assists in creating new business and marketing opportunity.” More details at tradeonly.com/themagictouch PCD Simple way to get in the swing and enjoy warmer days ahead “Keeping it simple” is the straightforward message from Fruit of the Loom, as it looks forward to warmer days with its range for 2010. It’s also the title of the company’s new catalogue. Fruit of the Loom says that T-shirts are its primary focus for this year, with the launching of two men’s and two children’s Ts. A new Lady-Fit Jog Pants design is another newcomer to the range. The T-shirts are knitted from 100% cotton Belcoro certified yarns – spun in Fruit of the Loom’s state-of-the-art factory in Morocco – for a softer feel and cleaner printing process. Commenting on the new styles, Brand Director Alison McKenzie said: “Fruit of the Loom is ‘keeping it simple’ in 2010 by concentrating on the products that our customers know and trust to win them business.” The new Fitted Valueweight T has a shorter body length compared with the Classic Valueweight T, and side seams for a more fitted shape. A narrow neckline without top stitching provides a clean retail finish, while the cotton/Lycra rib crew neck with taping affords superior comfort and shape retention. The shirt is available in sizes S-XXL and eight colours, including Charcoal – a new “vintage look” colour for 2010. The new Heavy Pocket T (185/195 gm/m2) is notable for its self-fabric chest pocket. Fruit of the Loom expects this T-shirt to have maximum appeal in the workwear market. It has a rib crew neck with taping for comfort and is available in five classic corporate colours. Sizes range from S to XXL. The new Girls Valueweight T is available in eight colours and sizes ranging from 3-4 years to 14-15 years. It has a cotton/Lycra rib crew neck and features shorter sleeves, a smaller collar and side seams with waist shaping. The Kids’ Long Sleeve Valueweight T features set-in sleeves and cotton/ Lycra ribbed cuffs and crew neck. It comes in five colours and sizes 3-4 years to 14-15 years. The brand new Lady-Fit Jog Pants are shaped for greater comfort and a better fit. Features include a deep, 2x1 rib waistband with self-coloured herringbone draw cord, and open cuffs with twin needle stitching detail on the hem. They are available in three colours, and sizes XS-XL. For more, visit tradeonly.com/fotl 56 PCD Soft and huggable offerings as Mantis World expands ranges Mantis World is launching 11 new styles for the new year across its range of four brands – Mantis, Humbugz, Babybugz and TLC. The line-up includes hoodies for little ones and super-soft fabrics using wash effects and poly/cotton blends. In the Mantis range, a new innovation is 50/50 polycotton fabric. With its inherent softness and excellent drape, this fabric gives a flattering shape in two new styles that have been introduced – the M66 “unisex fit” polycotton t-shirt and its women’s tee partner, the M67. Mantis World says this fabric is already hugely successful on the other side of the Atlantic and anticipates growing demand in Europe. The classic rib vest and lightweight long sleeve top are two essential pieces for any woman’s wardrobe, so the M64 Women’s Rib Vest and M65 Women’s Long Sleeve Top have been added. The classic M64 vest is made with a high quality soft rib fabric in a choice of six different colours. The M65 Long Sleeve Top is made from a soft, fine knit 130gsm combed cotton jersey is perfect for layering, or worn on its own. In the children’s Humbugz range, the humble kids t-shirt gets a complete revamp with the launch of the HM15 Childrens Supersoft Tee. As the name suggests, the fabric is ultra soft, to give that well worn and well loved feel. Made with a fine rib neckline, this style also features a contrast colour inside neck tape for a high quality finish that reflects retail trends. Customers have a choice of five sizes (starting from age 2-3 years up to 10-12) and eight colourways, which have a washed look. Meanwhile, the HM17 Childrens Supersoft Hoodie is so soft that Mantis reckons kids won’t want to take it off! This fleece hoodie is ultra comfortable and is brushed inside for added softness and warmth. It opens at the front with a YKK zipper that is cleverly concealed for easy printing and a zip-pull that can be personalised. Inspired by the Humbugz hoodie, the Babybugz collection also features the BZ17 Baby Supersoft Hoodie. Made with the same attention to detail and high end spec as the HM17, this hoodie also uses YKK zippers and quality fabrics including a stretchy rib at the cuffs and hem, for easy dressing and a comfortable fit. The BZ17 is available in sizes for age three to 18 months and in the same range of cool colours. This year a new baby t-shirt has also been added with the BZ20 Envelope Neck Tee. It’s made with soft and stretchy interlock. Another new addition is a cute alternative to the basic babygrow, the BZ19 Baby Ringer Bodysuit. This short sleeve bodysuit features a contrast rib binding to the neck, cuffs and leg opening. Both styles are available in sizes from three to 18 months. Babybugz finishes the 2010 collection with its BZ18S Baby Striped Pants. These pants are made from soft combed cotton interlock with a comfortable elasticated waistband and available in two sizes, for 6 to 12 and 12 to 18 months. Mantis World’s latest TLC (Tender Loving Clothing) range now includes a new lightweight jersey kids t-shirt – the HM104-TLC Organic Childrens Tee, in a relaxed unisex fit. This new children’s t-shirt is available in five sizes starting from age two to 12 years. ■■Mantis World has moved to a new home in London’s Maida Vale, just a few minutes from Paddington Station. MD Prama Bhardwaj said; “We’re very happy to move into our own space on a Victorian mews street. Luckily, it’s only five minutes from our old office, so we have managed to keep downtime and disruption to a minimum.” For more, visit tradeonly.com/mantisworld 57 Features: Workwear Range brings some colour into a monochrome world of work TONS With hip styles and snazzy G20 colours, Diaber shows its colours in the business world dominated by black and grey. Working hard to impress public The Fruit of the Loom family of 65/35 Polos is specifically designed to cope with the extreme demands that manual labour places on workers’ garments. The shirts are more durable than standard cotton polos, they have a higher maximum wash temperature and they provide superior comfort for anybody involved in physically demanding work activities. Brand Director Alison McKenzie said: “Every worker is an advertisement for their company and their work uniform plays an important role in how they are perceived by their customers and members of the wider public. “A well-presented worker makes a good impression; a scruffy worker sends out an altogether different message.” For more information, visit tradeonly.com/fotl 58 The products, which are available in the UK through Cybernecard, are either equipped with a practical, easy-care finish or even better still, they are non-iron, making them really easy to care for. So, after a long working day, the wearer is ready to enjoy the evening straight away! Even the most demanding of businessmen can present a smart and stylish front with Diaber’s Men’s Promotion Shirt Longsleeve. It features a button-down collar, a yoke at the back and a breast pocket give it that chic look. The shirt is made from non-iron quality poplin and one of this product’s most impressive qualities is the huge range of colours to choose from, making it easy to ring the changes. There’s turquoise, orange, yellow, peppy lime-green, red and purple as well as more conservative shades of classic black, royal and white. Of course, the ladies cannot resist such chic styles themselves, so Diaber offers the matching counterpart Ladies’ Promotion Blouse Longsleeve. Described as “ladylike and professional at the same time”, the Ladies Blouse Longsleeve is another popular choice. The open collar form is especially suitable for combining the blouse with a blazer or pullover, while the waisted form accentuates the figure in a flattering way. The blouse is made in non-iron quality twill and again is available in a range of coloursm including light blue, aubergine, black, lilac, white and light grey. The Men’s Business Shirt Longsleeve in noniron twill also guarantees an elegant appearance, says Cybernecard. The adjustable cuffs offer the perfect fit – a level of comfort reflected across the entire garment. It can be ordered in light grey, black, aubergine, lilac, light blue and white. For the fairer sex, it’s offered in the same colours as Ladies Business Blouse Longsleeve, so both products harmonise well in the workplace – a useful point if being bought for uniform wear. Meanwhile, the Myrtle Beach range through Cybernecard offers a series of snazzy accessories especially for the women. A selection of matching articles can be found, including the dainty Crinkle Summer Scarf. This can be used to soften severe business outfits and is a perfect spot of colour amongst the corporate monochorme. It’s available in black, navy, red, rose, yellow, lime green and white. More information on the entire Diaber range of clothing is available by visiting tradeonly.com/ cybernecard Diaber’s work shirts come in a rainbow of colours Features: Workwear Cheers! Practical clothing just the job for hospitality workers This range of bargear wear is proving a favourite for customers of ISE, the promotional clothing company based in Colchester, Essex. Established in 1971, ISE caters for the middle to top end of the market, supplying to companies requiring a long-term reliable source of supply of corporate and workwear. It handles a variety of different brands including Fruit of the Loom, Gildan, Jerzees, Kustom Kit, Quadra, Mantis and Result jackets and headwear. The range we’re featuring here comes from Kustom Kit, and provides smart, stylish and functional wear for staff in bars, restaurants or at other function venues. A bestseller in the range is the Womens Bar Waistcoat Shirt Long Sleeved, which is a 57 p e r cent cotton/40 per cent polyester and three per cent Lycra top in a stylish waistcoast design. Featuring a soft fused collar, adjustable belt with a buckle fastening at the back for adaptable feminine fit, it also features handy lower pockets at the front for order pads and suchlike. The style of the shirt features a Vshaped front hem and a straight back hem with two back pleats and button/cufflink fastened cuffs. It is suitable for women and is available in sizes 8 to 18. The matching men’s Bar Waistcoast Shirt is 85 per cent cotton and 15 per cent polyester. The shirt styles in the Bargear collection are also made from the same 57-40-3 mix of cotton, polyester and Lycra. The range includes the Women’s Bar Shirt Short Sleeved with a fused collar, comfort finish cuffs, a rounded hem with shaped side seams. The Women’s Bar Shirt mandarin Collar Short Sleeved features a stylish soft fused mandarin collar, shirt tail bottom and handy side vent for extra breathablity and there is also a men’s version. These items can all be matched with the 100% cotton Unisex Bar Apron. More details at tradeonly.com/ise Website with designs on success for tie wearers Dutch promotional firm TailorTies has developed a web-based application for online users to easily create a tie or scarf design. “Because of this, we are one of the leading suppliers in custom design ties and scarves in the Netherlands and abroad. TailorTies was formerly known as Ties & Scarves of Trendfactory BV. With its new tie generator, customers can experiment with tie and scarf designs, colours and upload logos. “To give an even better service, we have developed this tool. TailorTies’ Willy van Buyten told PPD: “For years, we’ve met the expectations of our customers by making fashionable tie and scarf designs. Apart from the fact that it is fun to create a design yourself, it’s a good commercial opportunity to get more out of your customers and even approach new clients. Nowadays, it is important to look professional and well-dressed.” More at tradeonly.com/tailorties 59 If you want a product catalogue...buy one. If you want to be part of the best catalogue group get a website, Virtual Catalogue, Brand on Demand and Search Lite...join Envoy. It’s so much more. New Envoy catalogue 2010 golf & umbrellas 11601L Envoy currently has vacancies for distributors in the West Midlands, North West, London and Scotland. 11602L There is no joining fee or contract if you want to become part of one of the UKs best catalogue groups. 11604L 11603L 116 PROMOTIONAL MERCHANDISE 2010-2011 NG I 08801L 08802L STRU WR TI N I 08801L M To find out further details please contact Diane on 0116 2376788 or email [email protected]. Just to say: “Rain! Fore! Great shot! Thank you! Birdie! Welcome. Good shot! My pleasure. Glad you enjoyed it! Any time. About that contract.”... ENTS 08802L 08803L 08803L 08804L 08804L 08805L 08805L 08806L 08806L www.envoygroup.co.uk 32 Montsoreau Way Mountsorrel Leicester LE12 7HU Tel: 0116 2376788 email: [email protected] 08807L Just to say: “Thanks, hello, I wish, sorry, love to, can I order, just sign here, look forward to, see you soon, will be there, don’t forget ”.... 08807L 08808L 08808L 08809L 08809L 08810L 08810L 88 Regulars Why paper still has the power to deliver the buyers for you A New Year always brings an influx of catalogues from various groups and suppliers, full of new and innovative products, with the publishers offering a variety of packages if you buy their catalogue. A recent ASI survey (see the story below) shows that the catalogue or actual printed book still influences more purchases of promotional products than online sites. Clarity of product and ease of read are the main reasons behind this – a picture of the product on a page still looks better than a poor image on a website. There is the possibility that clients will want to purchase their chosen product via the website but the fact is, there are still people who prefer to flip through a printed catalogue. That’s great news for all the catalogue producers in the UK, of which there are many – but how do you choose the best for your company and the businesses you are selling to? At Trade Only, we produce two very comprehensive catalogues, offering the best all-round packages to distributors. These catalogues are not loaded with one particular supplier’s products – which gives greater choice and more flexibility. Spectrum, launched in January, has 70 suppliers and more than 1,000 products. The catalogue, which is generally available to On The Same Page Diane Mensley distributors in the UK and Ireland, has a minimum order of only 100 catalogues. The new 2010 catalogue will be available to see and order at the Trade Only National Show, and Catalogues ‘drive decisions’ Paper catalogues still drive 93 per cent of purchasing decisions, according to an end-buyer study carried out by the Advertising Specialty Institute in the U.S. What’s more, the study showed that 91 per cent of the time recipients took action as a result of something they noticed in a paper catalogue, with nearly half (49 per cent) purchasing a product. The ASI study provided research about catalogues generally, not specifically those published by the Institute itself. The study found that paper and online catalogs were not only effective sales tools, but also served as resources for buyers in three ways: ■■Sparking creativity. Nearly all respondents (95 per cent) said that paper and online catalogues provided them with creative ideas, while 88 per cent agreed that paper catalogues alone were useful in generating ideas. ■■Discovering new products. The majority of respondents (91 per cent) said they were introduced to new products through catalogues. ■■Importance of customization. According to 90 per cent of respondents, end-buyer catalogues typically include contact information so that items can be ordered, reinforcing the importance of imprinting by distributors. In addition, results showed that paper catalogues should be used in conjunction with their electronic equivalents, with 71 per cent of those surveyed saying that they consulted before making a purchasing decision. ASI President and CEO Timothy M Andrews said: “I believe the results of this study will surprise distributors and suppliers and they can use the knowledge here to their advantage. “The study shows that catalogues are as important as ever in our industry, and that end-buyers hold them in high regard as marketing resources. “Catalogues are reliable, grow sales and provide a big bang for your buck. “If you have a client interested in planning events or anything for a trade show, for instance, provide them with a catalogue so they can start shopping immediately.” a new layout and pagination will mean this is our best Spectrum catalogue yet. Envoy is considered by many to be the “biggest and best” group catalogue in the UK. Design-led, Envoy features more than 80 suppliers, offering the best range of promotional products. With a minimum order quantity of only 250 catalogues, Envoy offers area exclusivity to the distributors and excellent buying prices from a very supportive group of suppliers. Both catalogues offer an end user website with your own network (page turning) catalogue, as well as access to Trade Only Search Lite – the sourcing database with more than 40,000 products. The unique Brand on Demand is also available for your website*, giving your customers the opportunity to load their logo onto any product in the catalogues at the touch of a button. This feature creates a real “wow factor” and encourages sales. Now, all you have to do is choose which is the best catalogue to use to promote your company to your clients. We look forward to seeing you and welcoming you to stand G30 at the National Show on January 27 and 28 to show you why the catalogue still has the power to deliver for your business. * Quantity-dependent or at extra cost Products are sure winners, says survey The same ASI study revealed that end-buyers identify promotional products as the most effective medium among all advertising, except the internet. End-buyers also prefer that distributors provide “creativity” versus low prices on products – by a factor of two-to-one. The ASI says this indicates that distributors can tap a real opportunity to strengthen business partnerships when they provide out-of-the-box ideas for their clients’ marketing campaigns. The study revealed that nearly half the respondents were confident of promotional products delivering a positive Return on Investment (ROI). Those who have the highest expectations for promotional products ROI will spend significantly more money on them this year, the survey found. The ASI’s Larry Basinait said: “There’s a lot of good news here for distributors. “Firstly, buyers clearly see the value of promotional products. “Second, distributors who train their salespeople to be creative partners to their clients are in hot demand right now. Most buyers are looking for smart ideas, rather than simply the lowest-priced items.” 61 Increasing sales is as 1 2 Step 1: Choose your Catalogue... Step 2: Activate your Virtual Catalogue... Now more than ever you need to have the best possible marketing resources to help your customers choose you as their preferred supplier, and for 2010 we are making all of these available to you in just three easy steps. Your catalogue has products chosen from over 70 of the leading and most trusted suppliers, the photography is stunning and the layout and design contemporary and easy to use. With over 160 pages of products to suit every purpose and budget and a choice of four different covers, your catalogue will always be kept at hand for your clients to choose products from. We provide you with the fastest and most comprehensive website in the industry, you can choose designs, colours and featured products as well as select which suppliers you want to include. All websites carry full product information down to quantity breaks, extra costs and dimensions making it easy for your customers to choose their ideal gift to suit their budget. A C B D To help you always be ready to provide the very best service to your customers and prospects we also give you a free Virtual Catalogue that is identical in every way to your printed version, even down to the cover with your details on. Perfect for prospecting, you can easily send a link to anyone that with a single click has them browsing through the catalogue, and best of all, when they see a product that they like, they click and are instantly taken to that product in your website. The Spectrum 2010 marketing package has everything you need to grow your sales and increase your profits, to take the first step just call or email with your choice of cover and we will do the rest. Choice of 4 catalogue covers 0 £ easy as 1,2,3... NO JO FEE ININ ! G Everything you need to be successful: 3 ✔ 160+ Page Catalogue ✔ Over 70 Leading Suppliers ✔ Free Product Research Tools ✔ FREE Virtual Catalogue ✔ Industry Leading End-User Website Step 3: ...Publish your End-User Website. ✔ Instant Virtual Samples All this for as 65 little as p per day* Instantly access detailed product information on tradeonlysearch.com Stand out from the crowd with your fully customisable website Tel: 0844 880 2751 email: [email protected] *65p per day is for 100 catalogues based on the early bird discount price per catalogue of £2.35ea if ordered before 10th December 2009 Advertisement Feature Escha claims to have the one of the most extensive range of injection moulded products in Europe. Escha - World of Promotion The Allround Specialists Around 1,500 items in their catalogue, their own offices in China, more than 30 years of experience in the import business and a comprehensive range of injection-moulded products - this is what Escha, the Baden-Württemberg-based company, represents. ■■Founded in 1970 by Edith Schaudt, the company initially only imported cigarette lighters and watches; from 1973 other products slowly began to be added to this list. “At that stage, we had never imported from China”, recalls Reiner Schaudt, who manages ESCHA GmbH as the sole Managing Director, since his wife, Edith, retired in 2008. “The first contacts we had were with Japan, Korea, Taiwan, and Hong Kong. It was only after 1980 that we began to import from China.” Pioneering times – for Escha, the promotional items sector, and the import business. “At that time, imports from China were Reiner Schaudt: “We are all-rounders! We have more than 1,500 items in our current catalogue – that speaks for itself.” really adventurous - we never knew when the ship and the goods would arrive.” Full range Since then, times have changed in China too. Decades of experience have turned Escha into a truly professional import outfit. Since 1994, the company has had its own offices in Shanghai and Nanjing, which simplifies logistics and creates reliability in terms of product quality and adherence to deadlines. The initial core business of watches and lighters has expanded to a full range. Schaudt says: “We are all-rounders! We Escha’s own offices in China create reliability in terms of product quality and adherence to deadlines. have more than 1,500 items in our current catalogue – that speaks for itself. “Our range extends from toys to office equipment, from umbrellas to rucksacks. “Thanks to our close contact with the manufacturers in China, Escha is able to produce individual custom-made products, adapted to the customer’s requirements.” Injection moulding and centrifugal casting Since the year 2000, Escha has established another business segment: plastic injection moulding and centrifugal casting from EU production. This work was initially done in coopera- Advertisement Feature The company’s own injection moulding foundry in the Czech Republic completes the company’s injection moulding and centrifugal casting programme. tion with partner companies but is now completed in the company’s own injection moulding foundry in the Czech Republic. “Anyone who has the injection moulding done in Europe is, of course, much faster, more flexible, and can guarantee a higher quality. European products are of a higher quality than Chinese products, particularly in the area of centrifugal casting,” says Schaudt. During centrifugal casting, the casting mould rotates at high speed, like a centrifuge so that the liquid plastic lies against the walls of the mould from the inside and forms a hollow space. Thus, stable yet delicate results are achieved. Escha has all the tools manufactured itself. It claims to have one of the most extensive ranges in Europe. “We offer 200 different savings boxes alone,” says Schaudt. Full service competence Escha currently employs 40 people. The headquarters in Staig is the Logistics and Full Service Centre of the Company. A high bay warehouse provides space for 9,000 Euro pallets. Here, Escha keeps a large proportion of the products from the range constantly available for its customers. Punctually finished with a promotional label on the customer’s request, Escha assembles, packages and sends the products, and also does this on behalf of the customer. “Full service is one of the areas that we would like to expand and accelerate in the future,” announces Schaudt, “in the virtual division too: we create internet shopping systems and look after these so that commercial partners have a professionally-designed website at their disposal quickly and simply. “We will strategically expand the export business that has significantly grown in recent years and continue to push this forward. “We are looking for additional fixed partners throughout Europe. Regardless of whether our customers are in Germany or abroad, we place great value on long-term, co-operative business relationships with our existing and future partners that are positive for all those involved.” www.escha.com The headquarters in Staig is the Logistics and Full Service Centre of the Company. A high bay warehouse provides space for 9,000 Euro pallets. Regulars Ask the right questions – and be sure to get a straight answer Regular readers will know I’ve harped on about “re-useable” and “recyclable” in the past. Having recently returned from China on a factfinding trip, my worst fears have been realised. For those that missed my previous rants, I take great exception to people claiming an item is “eco” just because it can be re-used or is recyclable. More worryingly, though, it appears buyers are not only being duped by spurious marketing claims, they are also being misled by product manufacturers and suppliers about the provenance of the materials used. Importers keen to get on the bandwagon are also happy to take at face value what they are being told by producers in the Far East. Some, I fear, are adopting a policy of don’t ask too many questions and you’ll be told what you want to hear. Accordingly, these products are appearing with alarming regularity in the UK market. On many occasions in China, I asked agents, factories and re-sellers (after all, who knows what they really are?) about a particular cardboard notebook and pen with wooden clip widely available in the UK. On each occasion, the first time I asked, I was told they were recycled. The second time I asked, they were confirmed as recycled – sometimes the plastic in the pen was even biodegradable or recycled. On the third time of asking, I’d be told it could be recycled. It was only at this point that they would acknowledge the pen was made from new paper Green Day Evan Lewis and could be recycled and that’s what made it eco-friendly. Varying degrees of claims on the paper in the notepad were suggested, but none could be guaranteed nor proof provided. On several occasions, I was shown catalogues of “eco bags” that were “good for the environment”. On closer inspection, the bags were nylon, nonwoven PP or polyester but not made from recycled or biodegradable materials at all. When quizzed, the response was generally that they were green because the user no longer needed disposable plastic bags and as they were re-useable, they were marketed under the “eco” banner. The same story played out time and again. Electronics, writing instruments, desktop items, umbrellas – you name it, they were being marketed under a green banner and passed off as being good for the environment. Of course, it’s a generalisation and there are suppliers in the Far East who are on the ball and have certification for all the materials they use. They are delighted to provide that proof and can do so quickly and easily. There are products that have been manufactured, and the production scrutinised closely and carry all the certification, only then to be ripped off with less care for the environment by unscrupulous manufacturers. There are innocent parties in the middle of this complicated web who are trying to do the right thing and may not know they are buying copies or imitations. Whether you are dealing with a factory or agent direct, or an importer in the UK or Europe, you must ask for certification. Don’t just ask if it’s eco-friendly and then accept that as proof – just because something looks brown and recycled doesn’t mean it is. Once you have established the material used, also double check their ethical policies. For further information on ethical practices, the Ethical Trading Initiative’s nine-point Base Code is a great place to start. See www.ethicaltrade.org for details. Celebration for second crop of graduates The bpma held its second Academy graduation xeremony at the House of Commons in November, with 35 guests attending the special occasion. John Greenway MP presented 20 students with their certificates alongside Adrian Ferrandm the bpma’s Director of Education, and Gordon Glenister, Director General of the trade body. Academy student Beth Coleman, of Hambleside Business Gifts, said: “It was wonderful to see my fellow graduates at the House of Commons and find out how well everyone has done. “It was clear the course had been challenging, but valuable and very enjoyable for everyone who took part. “Personally, it was hugely satisfying to achieve a distinction and be recognised in such a great venue and by so many of my peers from within the industry.” The Academy Certificate in Promotional Merchandise was launched by the bpma in 2008. The association says it underlines its ongoing commitment to drive best practice through staff development, ensuring quality of service to clients is maintained to the highest possible standard. Another academy student, Allison Holland of Brightkidz, said: “This course can help you to be- 66 come more knowledgeable, confident and professional in your work within the promotional products industry..” Adrian Ferrand added: “As the industry starts to recover from the recession, companies must invest for the future – and the greatest single investment they can make is in the quality of their people. “After all, they’re the ones who make things happen. Enhancing the skills and training of staff through the academy gives extra reassurance to all of our customers. “Judging from the quality of this year’s Academy graduates, the future of the industry will be in safe hands.” Regulars Taches cut quite a dash to boost charity’s coffers Let’s hope we’re on the road to recovery The brave chaps of Fluid Branding agreed to down razors for a month, pop pride in the bathroom cabinet and partake in the dubious art of moustache growing – all in a good cause, of course. So what will 2010 bring – more doom and gloom or a steady return to recovery? The virile team of top-lip warriors brought some Magnum PI-style panache to the South West promotions industry when they took part in Movember. The event – which, as the name suggests actually takes place during November – raises awareness and all-important cash for The Prostate Cancer Charity/ Fluid team captain Matt Franks told PPD: “We were all pretty nervous, to be honest. “You can do all the mental and physical preparations in the world but you just don’t know how your body will cope.” Well, quite. The team were also concerned about the risk of increased female attention, and the many dangers and distractions this can pastime can present. Hopefully, by the time you read this, those taches will be just a horrible memory – but you can still donate money by visiting fluidbranding. com/movember. Let’s hope for the latter. I am a bit more confident, if only because I haven’t seen Robert Peston on the telly for a while. According to a story I read in the Financial Times, since the credit crunch, companies that attend corporate hospitality days such as Cheltenham and Wimbledon have been giving out unbranded merchandise. Gone are the events where the corporate boxes have in-your-face branding on everything from the sign on the door to the napkins on the table. Is this just a flash in the pan due to the recession or are we moving into new territory on how companies promote themselves? We’ll see. Whatever happens, it will be an interesting year, with the start of a new decade, a World Cup and a General Election and not forgetting the Trade Only National Show. I will attending both days at the exhibition and also the dinner. I am told there is a surprise act this year – I’ve had a £10 bet on Britney Spears with Stan Boardman supporting. I look forward to seeing you all at the show – but just a note to all you suppliers. I do get rather peckish walking around the exhibition and the odd snack, sand- Another Angle Richard Belcher wich is always welcome. There are always awards at the show but I have my own – best lunch, best snack and most flirtatious female on stand. By the way, did you hear about the man who was made redundant from working on the dodgem cars? He sued for funfair dismissal. Different by Design Crazy Bags has done nothing but bags for years - providing some of the largest names in the promotional market place nationally and internationally. Our extensive range means you can choose the right product for your project with a quick turnaround time from our large UK stocks, and competitive lead-times for bespoke orders. Fair Trade accredited, our quality is renowned within the industry and our pricing is competitive. Kraft Canvas www.crazybags.co.uk Jute PET Non Woven Laminated Polythene 01892 752154 67 Regulars In this issue of PPD, we bring together two of our regular columnists, Melissa Chevin and Paul Rose, in a special feature to discuss the relationship between supplier and distributor Suppliers are from Mars, Distributors are from Venus! We are inextricably linked as a result of our combined objectives and goals. Most of the time this works. However, occasionally the relationship between supplier and distributor may be characterised by confusion, misunderstanding and frustration on both sides. Questions arise, such as: ■■Why can’t all suppliers understand the commercial imperative? ■■Why don’t some distributors provide feedback on large orders that don’t convert? ■■How can suppliers and distributors be brought into closer and more profitable alignment? In a bid to discuss these issues, and explore whether the Mars-Venus divide really is prevalent within the promotional marketing discipline, we brought together Paul Rose (Merchandise Mania) and Melissa Chevin (Senator) – with a combined 15 years of industry experience between them – to debate some industry-wide topics. Our discussions focus on the synergies that exist within our working practices, how this benefits the industry at large and the brands we represent. Which ‘best practice’ activities stand out from both a supplier and distributor perspective? Paul: You know, there was something that happened after the article I wrote in issue 14. Just so you don’t go reaching for the back catalogue that you keep in your drawer, that’s the one where I slated all junk email campaigns. What happened was that several suppliers called me and thanked me for expressing my opinion. They felt that it presented them with a real opportunity to address the way in which they were communicating with distributors, and some of them actually did take action. But here’s the thing that sticks in my throat (and you knew it was coming didn’t you?): I have been in this business for nearly eight years and time and again, I am asked by certain suppliers what they can do to get more business from us. Yet, armed with this knowledge, they choose to carry on just as they always have done before! Seriously, how is it that there are some suppliers out there who don’t know what we want? We are your customers, after all. How can you be amazed at these incredible pearls of wisdom that I’m sharing? There’s nothing clever here – it’s basic common sense. You have at your disposal the greatest cliché in the selling world – asking us “how can we help you?” will give you everything you need to know. So, in answer to your question, our best relationships are formed with those suppliers who are 68 Melissa Chevin Paul Rose Work together to break down those barriers seen to really listen to what we have to say, and then take action. Melissa: From a supplier’s perspective, communication is the crux of the matter too, but with more emphasis on the feedback side of things. For example, we appreciate the sheer volume of information that you as distributors are required to submit for large tender applications: juggling data from a raft of suppliers, presenting rationales, critical paths, pricing, samples etc, and I commend the distributors who do feedback with a full and frank rationale as to why the tender was a success or, on occasion, not. You talk about the necessity for some suppliers to listen – similarly, distributor feedback is essential. If we weren’t successful, understanding the reasons as to why helps us to prepare more adequately in the future, supporting you better in the process. So, for those suppliers out there who want to establish a more structured approach to gaining feedback, what would you recommend? Paul: Of course feedback is important, but there are a number of suppliers who ask for it either too early or far too late and there are steps that you can take to ensure that you’re making the most of the feedback in question. First, take a look back over your records and see how long, on average, it took before your quote got a firm answer of an order or a rejection. It needn’t be an exact science but you’ll certainly get a feel for it. Second, diarise when you’ll call us back to follow up on your quote, and then stick to that date. If, when we call you, we let you know that our client needs more time to make a decision, find out just how much more time we are talking about here. Seriously, don’t call us six months down the line and open with “just wondering whatever happened to that quote” – that’s just a waste of time for both of us. Third – and this is crucial – ask better questions. It is quite possible that we may well have come to more than one supplier for a quote, so find out what you can do to put yourselves first. You see, it would be lovely for us to go back to each of you and let you know that someone else has given us a better price, but we simply don’t have time for it. It seems that there is a massive assumption on the part of some suppliers that they will be the only people that we went to. This may well be true if our own customers Paul: ‘Our best relationships are formed with those suppliers who listen to what we say’ Regulars Melissa: ‘It is imperative that there is supply chain visibility and certifications are qualified’ want to look at a specific brand but if we want, say, a cotton shopper, there are an awful lot of people that we can go to, and believe me when I tell you that we will! If you could head up the industry’s trade association, what key issue would focus on? Melissa: That is a relatively simple question for me to answer, given the fact that the formative part of my career was spent as a brand manager. Education, education, education. This would undoubtedly form the centerpiece of my strategy. Although the tide is now changing, at the time I wasn’t fully aware that promotional merchandise was such an effective part of the marketing mix – I viewed it as a bolt-on activity. I wasn’t aware, for example. how much value it could add to my campaigns, how targeted and measurable it was and how successfully it could help deliver key messages to my target audience. My focus would therefore be on end-user education, further elevating the credibility of the discipline. Paul: I couldn’t agree more. If we don’t educate our customers on the true power of promotional merchandise, then we simply become peddlers of swag, as opposed to marketing consultants – which is how we should be viewed. Both supplier, distributor and trade association should work together to bring about a change in perception on the part of the end user, where it’s not so difficult for them to see the true value in working with the best companies. But I do wonder about the true value of being a member of a trade association when it comes to securing more business. In the eight years that I have been doing this, I have always made a point of asking customers what was important to them when sourcing a partner like us. The answers are pretty typical – price, quality of product, good lead times, creativity. But at no point has anyone asked if we were members of a trade association. them to make things right. Anyone who knows me knows that I can kick up a mighty big fuss before I feel the need to go and report that company to some higher power. Ultimately, these suppliers are looking to get talked about within the distributors’ inner circle – and not in a bad way. A poor reputation will follow them around like a bad smell and they will end up losing money, which is so much more painful than not being a member of a trade association. Melissa: Would you buy a holiday from a nonaccredited travel agent? Paul: Sorry, what’s a holiday? Seriously, though, folks – no, I wouldn’t do that but that’s because that sort of accreditation acts as a form of insurance policy for me. If that company goes under while I’m away, I know that I am going to be able to get home without it costing me a fortune. It’s a similar situation for the CORGI registered plumber working on my boiler. Being CORGI-registered is his or her way of letting me know that they take the responsibility very seriously, hence there is a much smaller risk that they will blow my house up. Buying merchandise just doesn’t carry that great a risk. The worst case scenario is that the customer’s goods don’t show up in time for an event and they therefore cannot use them. Sure, it’s inconvenient but no one’s spending the night on a camp bed at their mum’s house are they? Melissa: There is a real safety consideration here too. The effect on the brand can be catastrophic if Paul: Well, more fool them – and by them I mean the distributor. If the MD of a household name called me to source a variety of products, I’d make a point of working with people that I know and trust. None the less, if the items they want come from new suppliers, then it’s my responsibility to ask about the factory’s ethical policies and safety records. The fact is that the biggest brands out there won’t even consider a piece of merchandise without all of these background checks. It’s not a case of political correctness gone mad – it’s health and safety at it’s highest level and we need to respect that. Melissa: Talking of regulation, in my opinion, informing end-users should be a key function of the educational program set out by our trade association. Paul: Yes, any trade association should position itself as an information provider to the end user, which would force them to take a much greater interest in the people like us who are providing the products in the first place. I would have no issue pointing any of my customers to a trade association website and letting them know that we have ticked all of the boxes. You’ll remember, I said that one of the key elements in any customer’s choice to work with us is peace of mind and this would go a long way towards helping them know that they can trust us. Melissa: Isn’t that the issue? As consumers, for example, we have CORGI, ABTA, ATOL accreditations but there is nothing that the promotional merchandise buyer is aware of that they can fall back on. Is it not important for them and their brand to have some kind of recompense, accountability, piece of mind? Paul: It can make a difference when pitching larger tenders. We ourselves are ISO9001 and it does help to be able to tick that box, as indeed it would to mention all of our other associations. However, I don’t really feel that if I buy from a non-associated supplier that I don’t have any recall. If they mess up my order, the buck stops with the merchandise does not meet standard safety regulations. Anecdotal evidence from our own discipline has seen a number of product returns due to the discovery of safety issues. History has taught us that even big brands are not immune. Take for example, Cadbury-Schweppes who announced that there had been a salmonella scare in their products, causing millions of chocolate bars from stores across the UK and Ireland to be recalled. In April 2007, Nestle voluntarily recalled its Caramel Kit Kat Chunky bars, due to pieces of hard plastic being found in the chocolate. To this end, it is imperative that there is supply chain visibility and that certifications can be genuinely qualified. Sedex accreditation, for example, illustrates that the member organisation is committed to continuous improvement of the ethical performance of their supply chains. REACH regulates the use of chemicals in manufacturing to protect human health and the environment, and the Business Social Compliance Initiative (BSCI) demonstrates the businesses commitment to the improvement of social compliance in the global supply chain. In the case of pens for example, if it transpires that they were sourced from a non-credible plant (toxic plastics, carcinogenic inks, removable parts, not in accordance with child safety regulations), the safety of the recipients and the reputation of the brand is at stake. Are suppliers and distributors really from a different planet, like the men and women in the bestselling book by John Gray? Both: Distributors listening to suppliers, suppliers listening to distributors and the trade association listening to everyone – so essentially, we would be talking the same language. Not so different after all! 69 VORSPRUNG DURCH SEARCH! 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Call: 0844 855 1760 Email [email protected] Features Mouse has the balls to make us forget rather dodgy predecessor If you bought an Apple computer in the past four years, I’m pretty confident you’re loving using it – with one exception. And that exception would be the very much inappropriately named Mighty Mouse. This mouse, for those not in the know, was the first such device from Apple ever to boast a scrolling device on board, for moving deftly around long web pages and suchlike. Up until its advent, Apple mousers were presented with a blank, white canvas which could only move the pointer and click. And the Mighty Mouse looked such an elegant solution to the task. Instead of the huge scroll wheels disfiguring the faces of lesser mice, the Mighty instead sported a tiny, nipplelike trackball. Perfect, yes? Well, no, actually. Beneath this beautiful face lurked a darkness. A darkness called dirty balls. To put it more simply (and with rather less tired innuendo), over time the trackball picked up grease and gunk off the user’s finger. This would eventually overcome the delicate mechanism and the trackball would no longer track nor scroll. Oh sure, you could resuscitate them for a while by dint of vigorous scrubbing of the ball, but eventually the mice stopped working. Kaput. For a company which lives or dies by its design values, this was an unacceptable failure. So much for Mighty Mouse. Say hello to his successor, Magic Mouse. Apple launched the Magic Mouse at the same time as its new range of Apple has made the iMac range bigger and better Nearly all of us use one every day, so it’s difficult to get excited about a computer mouse, yes? No, says PPD Editor Aidan Goldstraw, who explains why Mac users will want to grab the latest bit of design Magic from Apple with both hands iMacs (which are also quite tasty, by the way) and it now comes standard with every Mac. But for those of us already geared up, you can buy one separately for £55. For that price, it better be good. And it is. The first thing to say is that the Magic Mouse is entirely wireless, unlike its predecessor where Bluetooth was only an option. And at first glance, it would appear to be a retrograde step. Where’s the trackball? The answer is that Apple have taken the technology from their latest generation of laptop trackpads and put it aboard a mouse. So, to scroll down a webpage, one simply runs a finger down the mouse’s “spine”. This “multi-touch area” covers the top surface of the Magic Mouse, and the mouse itself is the button. It only clicks in one motion, but can still tell whether you’re left or right-clicking. Clever stuff. But the fun doesn’t end there. Apple has translated a range of gestures from its trackpad technology as well. So you can scroll left and right in the same way, by just running a finger horizontally across the mouse’s top surface. Hold down the control key, and the “vertical” motion now zooms the screen magnification. Swipe left or right using two fingers (yes, the mouse can tell how many you’re using!) and you can go backwards or forwards through web pages or, for example, browse through your pictures in iPhoto. The mouse features a compre- Time to expand your horizons The Magic Mouse was launched at the same time as Apple announced a significant upgrade to its popular all-inone line of iMac computers. Perhaps most noticeable was a racheting-up of screen space, with the available display sizes up from 20in and 24in to 21.5 and a whopping 27in respectively. This makes the new iMacs extremely suitable for even high-end design work, and image, video and audio editing, all of which traditionally eat up screen space. 72 hensive new control panel (which upgrading users will have to download via Software Update – don’t worry, this is effortless) which also enables you to swap the mouse to left-handed operation should you so wish. So much for the theory - how does it feel in practice? The first thing you notice when taking it out of the box is just how low-profile this new mouse is – your fingers all rest on the desk, covering the mouse with your hand. One immediate side benefit of this feel is the absolute minimising of any potential carpal tunnel problems. The gestures take a little bit of practice to begin with but soon become second nature and it wasn’t long before I was scrolling, flipping between pages and zoooming in and out with the best of them. Straight out of the box (which, like most Apple packaging, is a design triumph in itself) the top surface has slightly more resistance to swiping than you might at first think. In this case, and unlike its predecessor, a little finger oil actually helps rather than hinders, as scrolling seems smoother once you’ve been using it for a few days. The Magic Mouse feels wonderful in your hand, almost a natural extension of your fingers, and it’s already earned its keep doing some high octane mousing while working with Photoshop and InDesign. It’s not a cheap mouse, but it does its job probably better than any other rival candidate. And like everything else Apple produces, it has a “cool factor” on your desk. And what’s best of all? Say goodbye to dirty balls! Ahem, yes... For more, visit apple.com/uk/ magicmouse Even if you think you’ll only ever want to browse the web and maybe write a few Word documents, it’s amazingly convenient to be able to see all your work laid out at one time, rather than clicking through various layers of windows. The biggest screen also features a higher HD resolution of 1920x1080 pixels, as well as a technology called in-plane switching or IPS. Simply put, it means that the display looks good over a much wider range of angles than a conventional LCD screen. Regulars At the start of each new year, many of us resolve to get fitter, give up vices and get a better work-life balance. While these are all noble resolutions, they generally go out the window before the end of the month. This year, why not make different changes that are based around your business and general practices? Are you speaking to suppliers who can offer you quality products and good customer service, as well as competitive pricing? You shouldn’t have to compromise on customer service or product quality in order to get prices that meet your clients’ budget and now is the best time to start looking around. The Trade Only National Show 2010 offers an impressive range of suppliers with diverse products and they want your business! Instead of catching up with old friends, make a point of speaking to new suppliers who could become new friends. Do your processes maximise your staff’s productivity, enabling them to respond to your customers needs quickly and ultimately win more business? Gone are the days when you could bombard your clients with lots of samples in the hope that one is going to grab their attention. In today’s market, buyers are more productsavvy and you have to make sure you ask the right questions when taking the brief, in order to give them the right product selection. This may be obvious to most, but it is easy to forget to ask for details of quantity and budget Making a resolution that’s easier to keep Information Is Power Nella Foulds when your client is describing in detail the event theme and type of delegate attending their event. Once you have your brief, how do you go about collating ideas and presenting them to your customer? When I first started working in this industry, it was common practice to trawl through dozens of brochures, but in recent years the rise of product database websites has given us access to thousands of products at the click of a mouse. Once you have found the products, you want your customers to consider how you go about presenting the products. Tradeonlysearch.com has packages available that enable you to make use of its highly developed tools and even our budget offering, Search Lite, gives you the ability to add products to a professional-looking PDF, where you can even include your logo. Advanced Search will enhance your presentations, enabling you to produce a PDF of ideas with comprehensive information, including the client’s logo on the product, and it’s even possible to produce this while speaking to the client – it really is that simple. Tradeonlysearch.com has developed a range of tools designed to save you time and make your sales team more productive. You no longer need the services of an expensive designer to produce your product visuals; you can easily produce these using the Brand on Demand system or the Virtual Sampling tool. Even sample requests and quote requests are made easy. To see this for yourself, why not visit me on the Trade Only stand (G30) and book a demonstration, where you can see these features in action and then even trial the system. Top accolade for Listawood Award is another reason to celebrate TONS Staff at Listawood have been celebrating F26 after being awarded a key Governmentbacked standards award. Following an assessment by an independent body, the supplier was awarded BS EN ISO 9001:2008 certification. The assessments were carried out by Alan Beale for Certified International Systems. He is pictured presentating the registration certification to Chris Laker, Listawood’s Head of Commerce and Company Secretary A spokesman for Listawood said: “The award recognises our commitment to an exceptional quality of service. “With only three per cent of UK businesses holding this certificate, Listawood are now at the forefront of quality service and customer care.” At the same time, Listawood was also presented with standard BS EN ISO 14001:2004 certification for its Environmental Management System and OHAS 18001:2007, for Occupational Health and Safety. Mr Beale paid particular tribute to “the investment in people and training that enables Listawood to provide an efficient service to their customers”. Listawood’s Managing Director Alex Turner said: “We are incredibly proud to have been presented with these three awards. The certifications are a credit to all the Listawood staff” For more, see tradeonly.com/listawood And there were even more reasons for celebrations at Listawood when the company was awarded the Recognition Express Supplier of the Year award. Lawrence Bagley, Financial Director of Recognition Express, is pictured presenting the award to Sales Director Sim Shalom, Mel Walker and Rebecca Raisbury of Listawood. The presentation took place last month at Listawood’s Norfolk manufacturing facility. Sim Shalom said: “We are extremely proud to have won this award. “We strive to offer our customers a service of the highest standard and to have been presented with this award is a real tribute to the Listawood staff.” 73 Features Circle of life never ends, as the next contender chases a dream Tell us the old, old story. A story with which one industry insider is decidely fed up. Here, he tries to answer that enduring question: where did it all go wrong? As another top distributor goes bust, we should perhaps reflect on how little has changed in our industry over the last 20 years. It appears that as distributors grow above a certain size, they develop fault lines that ultimately lead to their decline. It goes something like this. A successful, medium-sized distributor decides to go aggressively for growth. Large target customers are identified, particularly ones with fulfilment schemes. New, experienced and expensive sales staff are poached and the company’s image gets a makeover – posh offices, new catalogue, funky website and heaps of expensive advertising. The sales people all have BMWs, Blackberrys, liberal expense accounts and when they step on an aircraft they always turn left. There are flagpoles outside and Mercedes with personal numbers. These days, the website will also have a Twitter feed (whatever that is). Sales increase rapidly, helped by regional acquisitions. Lavish city offices and showrooms with prestigious addresses follow. The trade press publishes flattering articles, plus all the usual exciting news about new recruits, growth, expansion and celebration. There is a belief both within and outside the company that they have developed a new formula for success that has eluded traditional competitors. The self-belief and arrogance grow rapidly in line with sales turnover. Industry dinners are an opportunity for largescale showing-off, with lots of braces and loud laughter. Suppliers eager to please have voted them “distributor of the year” and the award is accepted by the MD – modesty & humility are not key features of the acceptance speech. The next day, feeling at the top of his game, lauded by his peers ad hung over, he orders a Bentley. Articles appear in various publications, revealing how the company is changing the way the promotional products industry works. As a reward for the award, the same suppli- ers are now squeezed for better prices, extended credit and marketing contributions – all carefully packaged as a “supplier Alliance”. The scramble to join the gold rush becomes unseemly, as suppliers decide that they mustn’t miss out. But behind the carefully crafted facade, there is trouble in paradise. It’s not such a fun place to work anymore. The original, inspirational directors are not around so much and are not engaged with the day-to-day running of the business. They spend lots of time with financiers, away at their Spanish homes and enjoying new hobbies such as opening restaurants or flying helicopters. A shockwave hits the staff when the sales manager suddenly leaves, taking a senior sales guy and three major clients. To boost flagging morale, a lavish party is quickly arranged and there follows a boozy bonding session, just like the old days. The new employees are convinced – but some of the old hands are not so sure. Meanwhile, a couple of major contracts are up for renewal, but the old magic is gone and they are lost. Pressure is applied to the sales team to get sales volume at almost any price. The whole business plan is built on sales growth which will keep lenders and suppliers happy. With a sales group focused purely on gross sales revenue and no regard for profitability, problems are ahead. As sales growth stalls and gross margins are squeezed, there is increasing pressure on cashflow. Major suppliers are called in for a “blue sky” pep talk about the rosy future and asked for even longer to pay. Some of the old hands are getting nervous and are in good company with the debt insurers, who have seen debtor days extending. ‘As sales growth stalls and gross margins are squeezed, there is increasing pressure on cashflow. Major suppliers are called in for a blue sky pep talk about the rosy future.’ 74 When the overdue results for the previous year are finally out, the credit rating is downgraded. Suppliers start to insist on old debts being cleared before shipment of new orders and service levels start to fall. The sales team are getting a hard time from their clients about late deliveries and product shortages. Out of the blue, new suppliers are approached for quotes and orders. Unaware of the situation with competing suppliers, they happily start business they had only previously dreamed of. How soon that dream will become a nightmare! The bank is getting concerned. None of the budgets and targets given to them for 18 months have been met and the overdraft has increased steadily. The balance sheet is a mess and the bank has asked an appointed accountant to report on the company’s prospects. The recommendation is that the company cuts costs rapidly – an office is closed and there are redundancies. Rumours begin to circulate both within the trade and also outside, as major clients are being told of problems by competitors and disaffected staff. The directors seek advice and explore the options – these range from walking away on the day receivers are appointed, trying a CVA or other standstill agreement with creditors, transferring assets to family members prior to a “phoenix company” emergence, or the wonderful, new so-called pre-pack administration. How marvellous this sounds. By prior agreement with a liquidator, you can end the existing business and buy the assets at a knock-down price before anyone else has an opportunity to negotiate for the remains of the company. Lovely. The end finally comes when the only people who cannot be given the usual bull about how it’s all OK pull the plug – it does not pay to break promises and bounce cheques on HMRC (PAYE and VAT). So it’s all over. Suppliers are badly hurt – but will probably still deal with the phoenix company, and distributors all race to pick up the stranded customers. But out there is another successful, mediumsized distributor who reckons they know where the failed company went wrong. And so, here we go again... Name and address supplied Get if off your chest! Is there an industry issue which is affecting your business or just generally raising your hackles? PPD can offer you a platform for your views. Normally, we would ask that you put your name to your opinions. However occasionally, and at our discretion, we may offer the opportunity to remain anonymous if there are genuine reasons of sensitivity etc. Please send your submissions to [email protected] DID YOU KN OW... We can matc h PANTONE© c your olours* You can crea te your own bespok e shapes* *minimum ord er now only 500 piece s “S R T S S E (Fr o K U m c sto S Y ? A D 3 n i S L L ? ” Y A L L A B RE k s ONLY 48 HOURS r u o l o r 2 c o f a p p r o v al t o d e s p o 1 atc h ed o m p r o t ) n i fr pr 1 a n d 2 c o l o u r p ri n t 1 0 k c o t r y s ri n t 1 5 – 1 8 w o r k i n g d a – 1 2 d a o t c y s! ! y s! fa nsf e r p t s a a r E ar lo urs t F r le s a n d vis u al s p m F o + co a s 3 FREE Printed at s our ce 4 770107 9 4 1 ) 0 4( 4 + e n racie@stressplane t o l i h a p t.co e Em l e m T Link direct to our non-branded website Stressplanet is part of Biblio Products Ltd, Seymour House, The Broadway, High Street, CHESHAM, Bucks HP5 1EG, UK. Feature: Stress Products Squeezing an opportunity out of versatile and popular choice According to Wikipedia, “a stress ball is a malleable toy, usually not more than 7cm in diameter. It is squeezed in the hand and manipulated by the fingers, ostensibly to either help relieve stress and muscle tension or to exercise the muscles of the hand”. Full colour option sees big surge in demand TONS SPS is now offering the option of full H10 colour transfer printing on its range of stress items. The Blackpool-based supplier says that this innovation has seen a huge response from distributors, whose customers can now have images from single to full colour overprinted onto the stress items to give them added impact. SPS has a large stock holding with quick lead times and promise competitive prices to match. Free samples are also available. For more, visit tradeonly.com/sps However, when is a ball not a ball? There are many types of stress balls. Many are a closed-cell polyurethane foam rubber, but a number of different types of “memory” foam are now used. Basically, that reflects the texture and its sqeezaiblity as well as the time it takes the stress ball to return to its natural shape, from whence it has been squeezed. Stress balls are generally manufactured by injection moulding. The resulting chemical reaction creates carbon dioxide bubbles as a byproduct, which in turn creates the foam. Despite the name, many stress balls are not spherical, especially in our marketplace. Many stress products are moulded in a huge and ever-increasing variety of shapes, styles objects and designs and are printed either directly or by transfer printing with logos. Bespoke options are increasingly possible. So once again, a promotional product has evolved from an item that started out as a serious medical item to help with such clinical conditions as Repetitive Strain Injury (RSI) and Carpal Tunnel Syndrome. Indeed, it is almost certainly now one of the top ten promotional products purchased. So, what’s your favourite squeeze? A rainbow of options TONS Customers sourcing their products from M18 Stress Planet are spoilt for choice when it comes to colours – the company offers nine different hues in its 70mm ball range. The company has recently taken the decision to hold UK stock in the most popular lines, so it can offer what it describes as “ridiculously short” lead times. For one or two-colour balls, Stress Planet offers a 24 or 48-hour turnaround from artwork approval, Three or full colour transfer print is available within 12-15 working days on all stock items from artwork approval. More at tradeonly.com/stressplanet Upturn ahead but it will still be tough, EEF survey warns UK promotional product manufacturers should be seeing an upturn in business soon, according to the Engineering Employers Federation (EEF). Conditions in the UK’s manufacturing sector continued to improve in the final quarter of 2009 but signs for a strong rebound in 2010 remain elusive according to a major survey released by the EEF, the manufacturers’ organisation, and BDO LLP. The fourth quarter survey confirms that the worst of the downturn is behind the sector and the weak pound and recovering world markets are beginning to have a positive impact. But confidence across manufacturing remains fragile, as companies anticipate other obstacles on the road out of recession, such as increased exchange rate volatility and potential supply chain risks. EEF also warned that given the experience of previous recessions, when investment took some three to four years to recover, the steep cutbacks 76 seen during the current downturn present a significant threat to industry’s longer term competitiveness. EEF Chief Economist Lee Hopley said: “Whilst conditions are continuing to improve on the back of recovering world markets and a weaker currency, there is little to suggest that we are in for anything other than a long, slow haul out of recovery. “Manufacturers have been grappling with extremely difficult trading conditions for more than a year now, but we’re not out of the woods yet. “Cutbacks in investment remain of particular concern. Whilst the need to address the public finances in the long term is urgent, this must be balanced with the need to continue with supportive measures underpinning a productive sector of the economy.” Tom Lawton, Head of Manufacturing at BDO LLP, said: “Whilst it is pleasing to see that conditions in the sector have stabilised, manufacturers still face a challenging year ahead.” News in brief SPARK SHARE: Dublin-based distributor Spark Promotions has announced that Ciaran Doran and Brian Flanagan (who runs the UK operation) have purchased the shares of Brian Larkin and are now the joint 50:50 owners. Spark also has offices at Chiswick in London, and in Germany, Poland, Ukraine, Hungary and Slovenia. It specialises in providing promotional merchandise to the pharmaceutical, beverage, FMCG and telecommunications industries. FINAL BOW: CMC finally went into administration, a full three weeks after ceasing trading. The directors had originally requested for the company to be placed into voluntary liquidation but the company’s principal secured creditor, Bibby Financial Services Ltd, became concerned and representatives of Begbies Traynor were appointed as administrators. Strangely, Edward Symmons was instructed to sell the order book and assets prior to this administration announcement. The closing date for offers was October 14, but no announcements have yet been made as to any successful buyer, as far as PPD is aware. STRESSED? NOT ANYMORE when you see how low our prices are and all the support being given to drive your stress away! • New ‘end user’ brochure available by calling the office. • Lead times 3-4 weeks from artwork approval. • Bespoke shapes - MOQ 500 pcs. • Customised colours or pantone matching MOQ 500 pcs FREE! Please call our sales team for further details. 01628 850202 Bourne Park, Cores End Road, Bourne End, Bucks, SL8 5AS Tel: 01628 850202 Fax: 01628 851122 [email protected] www.bizz-badge.co.uk www.promo-4u.co.uk www.stressproducts.co.uk www.executivekeyrings.co.uk Tittle Tattle Is King Gino ready to serve up a new career in promotions? Things have been looking up for celebrity chef Gino D’Acampo in the last 12 months. Not only has he been crowned King of the Jungle, but Gino has had recent exposure to the tough world of the business gift industry – which no doubt set him in good stead for his sojurn in Australia. Gino, aged 33, admits he is used to taking charge in every area of life. He says he has always felt a natural leader and hoped that fellow celebs would see him in that light. “I am a bit of a control freak,” he says. “I have always been a leader. In my business, my restaurant, my family, with friends – I have always been the leader.” And if one thing puts Gino in a really foul mood, it’s a lack of shut-eye. “If I do not sleep well, that really annoys me – and you are going to have a bad day. I don’t mind if I don’t eat, but I do mind if I don’t sleep.” Gino will surely be looking for a new challenge on his return to the UK – D’Acampo Promotions has a certain ring to it, don’t you think? King of promotions? Gino D’Acampo gets friendly with Angela Mallory and Jo Varley. ■■Hallowe’en may now seem several hangovers away, but Tittle Tattle couldn’t resist sharing this candid shot with you. For the spookiest night of the year, Grant Morgan of the Louis Kennedy Partnership managed to persuade his nearest and dearest into transforming the Morgan family into the Addams Family. Pictured ready to scare the life out of anybody are, from left, Gomez Addams (Grant Morgan) Morticia Addams (Emma Morgan), Lurch (Joshua Morgan), Wednesday (Charlotte Morgan), Cousin It (Sam Morgan) and Uncle Fester (Jack Morgan). Thing, as ever, was played by Himself. Grant omits to say who played the theme tune on the family harpsichord. HOT: TONS 2010 NOT: Resignations IN: Waxing OUT: Green balloons COLOUR: Yellow (of course!) OBJECTS: Candelabra and Gerberas 78 STOP PRESS: Jim the Pigeon is a proud dad. He renewed his liaison with fancy white dove Blanche and the fruits of his loins already know how to beg for peanuts. See next issue of PPD for pictures! Be very afraid – duo may be drawn into pop world Now, we’re sorry, but the Morgan family snap is not the only scary picture in this issue of Tittle Tattle. In fact, those of you who chose to expose themselves to The X Factor at the end of last year will find this even more frightening. After Jedward, meet Stevstopher. It really is shocking what people will do for a vote in the Sourcing City annual poll. Steve and Christopher of BH1 Promotions decided that if one annoying duo could almost go the distance in the nation’s favourite pop show, why shouldn’t they... oh hang on, that’s not right, is it? BH1 came third in the Small Distributor category of the awards in 2008 and hoped for big things last time around. “If we win,” the pair told prospective voters, “we can promise you one thing – we won’t be singing”. Unfortunately, they didn’t win. So, horrific as it is to contemplate, does this mean a single is on the way from our dynamic duo? Supplier Directory To feature in the supplier directory call: 0844 880 2751 or Email: [email protected] Crystal Galleries Ltd www.crystalgalleries.co.uk 01642 225799 . . . . . . Fairway Identity Golf www.fairwayidentity.co.uk North: 01253 336925 South: 01480 356464 BADGES Pinbadge Ltd www.pinbadge.com 01902 326460 BAGS Adproducts.com www.adproducts.com 0844 855 1760 BALLOONS B-Loony Ltd www.b-loony.com 01494 774376 BESPOKE CLOTHING Fanela www.fanela.co.uk 01530 517777 CALCUL ATORS Adproducts.com www.adproducts.com 0844 855 1760 CALENDARS Brunel Trade Services www.bruneltradeservices.com 0117 300 2244 CAPS Headwear UK www.headwear.com.au 01376 500772 CARRIER BAGS Crazy Bags www.crazybags.co.uk 01892 601330 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....................................................................................................... AWARDS CERAMICS Keramikos www.keramikos.co.uk 01773 522000 . . . . . . Promotional Ceramics Ltd www.promotionalceramics.co.uk 01782 279957 . . . . . . Listawood www.listawood.com 01485 529100 CERAMICS MUGS Promotional Ceramics Ltd www.promotionalceramics.co.uk 01782 279957 CLOCKS Adproducts.com www.adproducts.com 0844 855 1760 CONFERENCE FOLDERS The Leather Business www.leather-business.co.uk 01299 252099 CONFERENCE PRODUCTS Adproducts.com www.adproducts.com 0844 855 1760 CRYSTAL Crystal Galleries Ltd www.crystalgalleries.co.uk 01642 225799 DIARIES Castelli Diaries Ltd www.castelli.co.uk 01892 612200 . . . . . . Brunel Trade Services www.bruneltradeservices.com 0117 300 2244 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Supplier Directory To feature in the supplier directory call: 0844 880 2751 or Email: [email protected] Keramikos www.keramikos.co.uk 01773 522000 . . . . . . Promotional Ceramics Ltd www.promotionalceramics.co.uk 01782 279957 DYE SUBLIMATION Keramikos www.keramikos.co.uk 01773 522000 ECO BAGS Crazy Bags www.crazybags.co.uk 01892 601330 ELECTRONICS Adproducts.com www.adproducts.com 0844 855 1760 EMBROIDERY Paterson (Scotland) Ltd www.patersongolf.com 0141 891 4242 . . . . . . Evolve Branding Ltd www.evolvebranding.com 01733 370652 EXECUTIVE Adproducts.com www.adproducts.com 0844 855 1760 . . . . . . The Leather Business www.leather-business.co.uk 01299 252099 . . . . . . Crystal Galleries Ltd www.crystalgalleries.co.uk 01642 225799 FLAGS/BANNERS Adproducts.com www.adproducts.com 0844 855 1760 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 ....................................................................................................... DRINKING GLASSES FLAGS/BANNERS Paperflags www.paperflags.co.uk 08451 256669 FRIDGE MAGNETS Foremost Magnets www.foremost-magnets.com 01993 849770 GL ASSWARE Crystal Galleries Ltd www.crystalgalleries.co.uk 01642 225799 GOLF PRODUCTS Fairway Identity Golf www.fairwayidentity.co.uk North: 01253 336925 South: 01480 356464 . . . . . . Glenmore Golf Products www.glenmoregolfproducts.co.uk 01772 204147 . . . . . . Paterson (Scotland) Ltd www.patersongolf.com 0141 891 4242 HEADWEAR Headwear UK www.headwear.com.au 01376 500772 HI-VIZ PRODUCTS Evolve Branding Ltd www.evolvebranding.com 01733 370652 KEYFOBS Listawood www.listawood.com 01485 529100 KEYRINGS Adproducts.com www.adproducts.com 0844 855 1760 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Supplier Directory To feature in the supplier directory call: 0844 880 2751 or Email: [email protected] The Leather Business www.leather-business.co.uk 01299 252099 L ANYARDS Pinbadge Ltd www.pinbadge.com 01902 326460 LEATHER GOODS The Leather Business www.leather-business.co.uk 01299 252099 LEISUREWEAR Evolve Branding Ltd www.evolvebranding.com 01733 370652 . . . . . . Fairway Identity Golf www.fairwayidentity.co.uk North: 01253 336925 South: 01480 356464 . . . . . . Fanela www.fanela.co.uk 01530 517777 MOUSEMAT S Branded Product Services Ltd [email protected] 01865 847143 . . . . . . Listawood www.listawood.com 01485 529100 . . . . . . SPS EU Ltd www.sps-eu.co.uk 01253 340340 MUGS Keramikos www.keramikos.co.uk 01773 522000 N OV E LT I E S Adproducts.com www.adproducts.com 0844 855 1760 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....................................................................................................... KEYRINGS PAD PRINTING Branded Product Services Ltd [email protected] 01865 847143 PAPER PRODUCT S SPS EU Ltd www.sps-eu.co.uk 01253 340340 PENS Adproducts.com www.adproducts.com 0844 855 1760 POLO SHIRTS Fanela www.fanela.co.uk 01530 517777 . . . . . . Evolve Branding Ltd www.evolvebranding.com 01733 370652 PROMOTIONAL MAGNETS Foremost Magnets www.foremost-magnets.com 01993 849770 RECYCLED GIFTS Remarkable (Pencils) Ltd www.remarkable.co.uk 01905 769999 RECYCLED PENS Remarkable (Pencils) Ltd www.remarkable.co.uk 01905 769999 SASHES PrintedSashes www.printedsashes.co.uk 01494 774376 SPORTS BOTTLES Thermal Mate Ltd www.mugsandbottles.co.uk 01642 791195 STATIONERY Adproducts.com www.adproducts.com 0844 855 1760 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Supplier Directory To feature in the supplier directory call: 0844 880 2751 or Email: [email protected] www.castelli.co.uk 01892 612200 STRESS ITEMS SPS EU Ltd www.sps-eu.co.uk 01253 340340 THERMAL MUGS Thermal Mate Ltd www.mugsandbottles.co.uk 01642 791195 TR ADE ASSOCIATION IPIA Independent Print Industry Association Independent Print Industry Association 07966 688242 T-SHIRTS Fanela www.fanela.co.uk 01530 517777 . . . . . . Evolve Branding Ltd www.evolvebranding.com 01733 370652 TOOLS Adproducts.com www.adproducts.com 0844 855 1760 UK MANUFACTURER SPS EU Ltd www.sps-eu.co.uk 01253 340340 UMBRELLAS The Umbrella Company www.theumbrellacompany.co.uk 01142 242 4433 UMBRELLAS The Umbrella Company www.theumbrellacompany.co.uk 01142 242 4433 USB FLASHDRIVES Branded Product Services Ltd [email protected] 01865 847143 . . . . . . Listawood www.listawood.com 01485 529100 WORKWEAR Evolve Branding Ltd www.evolvebranding.com 01733 370652 WRITING INSTRUMENTS Adproducts.com www.adproducts.com 0844 855 1760 To feature in the supplier directory call: 0844 880 2751 or Email: [email protected] 82 ....................................................................................................... Castelli Diaries Ltd ....................................................................................................... ....................................................................................................... STATIONERY