Action Guide - Visiting Nurse Service of New York
Transcription
Action Guide - Visiting Nurse Service of New York
Action Guide Seniors do not suddenly appear out of the blue popping into our neighborhoods. As our neighbors, they have acquired an education, and a work history. They have created and nurtured families, bought homes, and participated in faith communities and civic organizations. Aging is different for everyone, which makes for unique community resources and assets that are broad and diverse. The AdvantAge Initiative is aimed at opening people’s minds to new ways of thinking about people of all ages and the community. 1 Introduction Table of Contents 2. Introduction 3. Vision, Mission and Guiding Principles of AdvantAge Initiative 4. Vision, Direction and Action for Central Indiana 4. Social and Civic Engagement • Senior involvement • Preferred community 5. Mental and Physical Health • Access to health care • Preventive care • Senior friendly healthcare services • Research and education 8. Meeting Basic Needs • Social safety net • Financial independence • Options for senior housing • Transportation and mobility 10. Independence • Access to resources • Transition planning • Safe and accessible housing • Safe and accessible transportation • Public policy and private enterprise 14. Trends – What is our Future? 16. Leadership Group 2 People in all phases of life have much to contribute to the vitality of the community – ideas, willingness to work, wisdom, resources, time, etc. The more everyone participates in community life, the more everyone benefits. The AdvantAge Initiative aspires to the creation of a new mindset in the community, as a necessary requirement for changes in policy and practice. This initiative is about people changing their vision of how the community interacts and how older persons interact as full participants in the community. If the ideas from this movement appear in public, philanthropic and corporate plans and programs, it will have succeeded. While this movement is ongoing, success will be achieved if there is: • Raised awareness of aging creatively • Recognition of older adults in and of the community • The community demonstrates concern for older persons • Personal planning around later stages of life occurs The AdvantAge Initiative is a project of the Center for Home Care Policy and Research of Visiting Nurse Service of New York involving 10 communities throughout the United States. Indianapolis is one of the sites, and the local initiative is under the auspices of CICOA, supported by the local Leadership Group. What Is In This Action Guide This action guide is a blueprint for change for the community. It is for all persons – young, old; corporate leaders, small business owners, self-employed; users of social services and leaders and workers in the social services; wealthy, middle class, poor; elected officials; philanthropists, religious leaders and their congregants. In this guide we: • Share a vision of what this community can be like if it is aging friendly • Identify what we can do to achieve this vision • Suggest who can collaborate to do this Our intention is not to be Optimizies Promotes prescriptive, but to expand the Physical & Mental Social and Civic Health and dialog and activity around makEngagement Well Being ing our community aging friendly. Our vision and sugAn Elder Friendly gested actions revolve around Community four areas – social and civic engagement, physical and mental Maximizes health and well being, basic Addresses Independence for Basic needs and independence. Frail & Disabled Needs We have also included the vision, mission and guiding principals of AdvantAge Initiative in Indianapolis and some of the trends related to aging that will significantly impact our community in the next twenty years, What You Can Do to be Engaged The Action Guide is a way of thinking and a call for action. An action can be as simple as thinking about what you or your organization is doing and doing it in a more senior friendly way. Or it may be adopting a proposed action in this Action Guide and implementing it. Implementation can be done by an individual, an organization or collaborative effort. Most important is that the whole community starts doing something. . . takes action. Next Steps for the AdvantAge Initiative and the Community Over the next year, we would like the community to begin to increase its dialogue about how to make Indianapolis a senior friendly community to commit to action as part of this process. The AdvantAge Initiative will be sharing with the community the results of a survey recently conducted with seniors. The survey will 1) highlight areas of need and strength in the community and 2) serve as a source of dialogue about how to make Indianapolis more senior friendly. The AdvantAge initiative will also provide tools for helping people develop implementation plans. Old age is not for sissies The Vision The AdvantAge Initiative is a movement that advocates for an aging friendly community in the public, philanthropic, educational and corporate/business arenas. Mission • The AdvantAge Initiative emphasizes meeting basic needs, supporting mental and physical health, promoting civic engagement and providing opportunities for independence. • The AdvantAge Initiative is a stimulus for community change and recognizes the worth of all people in the community, independent of age or condition. • The AdvantAge Initiative seeks to influence public, corporate and philanthropic policies to improve the quality of life of our citizens. Guiding Principles • What is good for older persons is good for the community. • Life’s latter years (as other periods of life) are a time of opportunity, self actualization and contribution. • All persons of any age want to live at their most independent level. • All people require access to basic needs (food, shelter, clothing, transportation). • All people of any age need access to adequate physical and mental health care. • Seniors have a store of accumulated wisdom and experience, and positive relationships with the community. “Even if all I want to eat is a hotdog, I want to decide what I eat.” 3 Vision, Direction and Actions for Central Indiana Building a Vision of Social and Civic Engagement Our vision for the future of central Indiana is that: The community honors its seniors and promotes their full participation in the life of the community. We know we have achieved this when: 1. Seniors participate in activities that promote their full spiritual, mental, and physical well-being. 2. Seniors are involved in solving social and civic problems. 3. There is an increase in the number of older adults participating in community activities. 4. The community calls on the wisdom of older adults. 5. Indianapolis is perceived as a “preferred community” by older adults. They give. Americans age 65 Broad directions and possible actions: and older are more likely to give and give in larger amounts 1. Senior involvement – Increase senior involvement in solving social and civic problems. – on average they give $460 more than younger donors. Possible ways you can take action: Contributing social capital as • Eliminate damaging stereotypes of older adults and promote positive well as cash gifts, senior citizens senior roles. have helped build the 1200 • Recruit seniors for positions in community policymaking. • Insist that all policy and planning bodies have representation from all churches, temples, mosques, populations including seniors. and synagogues in central • Publicize opportunities for seniors to engage in community problem Indiana and the 600 solving groups. neighborhood organizations, the hospitals, schools, character Some who can do it: AARP, Citizens Action Coalition, CICOA, Consortium for Creative Aging and Retirement, Cultural Tourism Initiative, Marion building groups and civic County Mental Health Association, problem solving and planning groups – clubs. churches, civic groups, service clubs, arts groups, neighborhood groups, government, associations, United Way of Central Indiana, disability advocacy groups such as ATTAIN. 4 “You have to go help somebody. People get depressed because they don’t do anything.” 2. Preferred community – Become a preferred community for seniors. Possible ways you can take action: • Publicize, circulate, and implement The AdvantAge Initiative Action Guide. • Encourage business and economic groups to support the creation of a senior friendly community. • Convene an annual summit to focus on the accomplishments and contributions of our older adults and the senior friendly status of the community. • Adopt corporate policies that support elders. • Adopt city policies that support elders. • Adopt public, corporate and philanthropic institutional policies that say “what is good for elders is good for all.” Some who can do this: All of the entities mentioned elsewhere in this document. Building a Vision of Mental and Physical Health Our vision for the future of central Indiana is that: The fragmented aspects of our health care system are integrated; the focus of care is prevention of disability and optimizing function and independence as opposed to solely treating disease; seniors and all people take individual responsibility for their health and are supported by education programs which address wellness, wellbeing, and positive role opportunities. Providers have special skills pertaining to the care of older adults and an ethos of involving seniors in care, treating them with respect. Seniors have options of care, residence and providers of services, and they know how to access care. They work. Sixteen percent of those 65 and older are still in the workforce, while 50% of seniors not in the workforce want and need work. We know we have achieved this vision when: 1. Barriers have been removed to increased access to health care, both mental and physical. 2. Public and private insurance coverage includes preventive care for seniors. 3. There are more senior friendly health care services available. 4. There is community support for quality healthcare for older adults. 5. Seniors assume individual responsibility for their health. “I thought I would just sit in a rocking chair when I got old, but here I am busy as ever.” 5 Building a Vision of Mental and Physical Health, continued Broad directions and possible actions: 1. Access to health care – Increase senior access to healthcare, both mental and physical. Possible ways you can take action: • Increase availability of geriatric services. • Improve accessibility of insurance coverage for long-term care. • Promote community programs that connect people with mental and physical health problems to health care services. • Develop and expand creative approaches to greater access to affordable prescription drugs. Some who can do it: AARP, all area hospitals, Citizens Action Coalition, CICOA, Indiana HospitalHealth Association, Indiana State Medical Association, insurers, IU School of Medicine, Marion County Health and Hospital Corporation, United Senior Action, neighborhood health centers, state and local mental health associations, disability advocacy groups such as the Governor’s Planning Council for People with Disabilities (GPCPD). A significant share of seniors will need help. Fifteen percent of Marion County residents report some inability with the activities of daily living because of a physical or mental health condition. 2. Preventive care – Increase the availability of preventive care for the elderly. Possible ways you can take action: • Actively promote the reporting of prevention and disease data by physicians and other providers to establish a community health profile. • Advocate changes in Medicare/Medicaid and private insurance reimbursements for prevention and wellness measures, geriatric assessments, and care management services. • Actively promote preventive care and socialization among seniors (e.g., exercise programs, routine physical check-ups, diet) Some who can do it: AARP, Citizens Action Coalition, CICOA, community centers, hospital-based senior programs, hospital and health provider nutritionists and physical therapists, media, Marion County Department of Health, OASIS, senior centers, disability advocacy groups such as the Alzheimer’s Association, YMCA. 6 “In your mind, you’re not 92. You’re years younger.” 3. Senior friendly healthcare services – Help providers of healthcare services become more senior friendly. Possible ways you can take action: • Increase the number of centralized health facilities for multiple doctor appointments. • Increase the number of health facilities appealing specifically to seniors (e.g., hospital centers for senior health) • Identify what seniors want from providers of healthcare services and educate providers on how they can change. • Expand geriatric medical education. Some who can do it: Indiana State Medical Association, Indiana HospitalHealth Association, IU School of Medicine, Insurers, Marion County Health Dept. 4. Research and education – Build community support for quality healthcare for older adults. Possible ways you can take action: • Promote more research and education of current and future providers on aging issues for mental/physical health and quality of life. • Rally support for public policy changes to improve the quality of geriatric care. Some who can do it: AARP, Citizens Action Coalition, CICOA, information and referral organizations, IU Center for Aging Research, Marion County Dept. of Health, disability advocacy groups such as Cerebral Palsy. Technology applications will change the nature of home care; video-medicine, emergency response systems, wander/locators will ease the need for full-time on-site caregivers. These efficiencies may allow pay increases for human caregiving. “To still make choices. They would just be mitigated by my changed circumstances.” 7 Building a Vision of Meeting Basic Needs The vision for the future of central Indiana is that: All older adults have their physical and social needs met to ensure an adequate and satisfactory quality of life in accord with their needs and desires. Food, shelter, transportation and socialization are available and accessible. We know we have achieved this vision when: 1. The social safety net provides for income adequate to obtain basic nutrition and affordable, barrier free housing. 2. New options for senior housing that promote a high quality of life for seniors are available. 3. All seniors have access to affordable transportation. Broad directions and possible actions: 1. Social safety net – Ensure that the gaps in the social safety net for older persons are closed. Two working adults will mean fewer people at home to be caregivers of dependent adults or children. Five percent of the 85+ cohort have no living siblings or children. 8 Possible ways you can take action: • Identify the needs of older persons as an organizational priority. • Advocate for public policymakers to support the needs of older persons. Some who can do it: AARP, The Blueprint to End Homelessness, Citizens Action Coalition, CICOA, Community Centers of Indianapolis, faithbased communities, federal, state and local governments, The Family Strengthening Coalition, Family Violence Community-wide Plan (Domestic Violence Network), Gleaners Food Bank of Indiana, Inc., The Hispanic Center, Indianapolis Senior Citizens Center, philanthropic organizations, information and assistance organizations, Urban League, United Way of Central Indiana, United Senior Action disability groups such as ARC of Indiana. “To me old age is always 15 years older than I am.” –Bernard Baruch 2. Financial independence – Create and support actions that encourage financial independence among seniors. Possible ways you can take action: • Advocate for social legislation to increase social security benefits above the poverty level and to expand coverage to those previously not covered. • Develop a plan to help people integrate retirement with work. • Initiate a pilot program created by employers to demonstrate creating jobs for retirees. • Advocate for policies that educate and protect older adults from predatory lending practices and other fraudulent activities. Some who can do this: AARP, CICOA, Consumer Credit Counseling, Corporate Community Council, Human Resources Association of Central Indiana (HRACI), Indiana Attorney General’s Office, Indianapolis Black Chamber of Commerce, Indianapolis Chamber of Commerce, Indianapolis Hispanic Chamber of Commerce, Indiana Home Care Task Force, United Senior Action. 3. Safe, accessible and affordable senior housing – Actively encourage the creation and growth of safe, accessible and affordable senior housing. Possible ways you can take action: • Stimulate allocation of planning funds for senior housing options. • Expand existing efforts to increase affordable housing stock (i.e., Fall Creek Place) (Also see #3 on page 12, Choices for safe, accessible and affordable housing, under Building a Vision of Independence for additional actions.) Some who can do it: Ball State University School of Architecture, Builders Association of Greater Indianapolis, Community Development Corporations, Department of Metropolitan Development, federal, state and local governments, Indiana Housing Finance Authority, Indianapolis Neighborhood Resource Center, philanthropic organizations, United Senior Action. Seniors are homeowners. Homes are often their largest asset and expense. Over 76% of seniors own their homes, some 43,000 dwellings in Indianapolis. The median age of occupancy is 24 years — half more, half less; these owners has built stability. 87% of people 65 and older have lived in Indianapolis for thirty years or longer. Their payment of property taxes over a median 24 years has built schools, public libraries, public safety institutions. “As for me, except for an occasional heart attack, I feel as young as I ever did”. – Robert Benchley 9 Building a Vision of Meeting Basic Needs, continued 4. Safe and affordable transportation – Actively encourage the creation of safe and affordable transportation. Possible ways you can take action: • Expand area-wide access to affordable transportation, not just access to limited locations or routes, for all seniors regardless of income. • Assist seniors in finding other modes of transportation when they can no longer drive. (Also see #4 on page 13, Safe and accessible transportation and mobility, under Building a Vision of Independence for additional actions.) Some who can do it: AARP, Citizens Action Coalition, CICOA, City of Indianapolis, federal, state and local governments, Indianapolis Department of Transportation, IndyGo, Metropolitan Planning Organization, transportation providers of all kinds, United Senior Action, disability advocacy groups such as Noble of Indiana. Building a Vision of Independence The vision for the future of central Indiana is that: A significant portion of The community values independence. Seniors create and manage this older population lives their own schedules according to where they live and what they alone and even drives. Older drivers will be a common presence on our streets and roads. Their mobility needs will be an important part of community planning. Having sufficient options for those who are no longer able or who choose not to drive will be a key challenge. For nine percent of the city’s elders daytime transportation is a problem. 10 want to accomplish. Resources are available for all residents to live as independently as possible. We know we have achieved this vision when: 1. The public is aware of and knows how to access information, services programs, and opportunities. 2. There is adequate planning for the transitions of aging, e.g. from paid work to another way of living. 3. The community provides and maintains the infrastructure such as roads, sidewalks, lighting, signage, housing, and transportation that is safe and accessible for people of all ages. 4. Public policy and private enterprise initiate creative options for living arrangements and long-term care of seniors. “I stay a little sharper and continue learning, enriching my life. I’ll work as long as I can do it.” Broad directions and possible actions: 1. Access to resources – Create ways for seniors and caring others to learn about and make use of services, programs and opportunities. Possible ways you can take action: • Organize a city-wide single point of entry for information on resources for seniors. • Support the 211-phone line for centralized access to services information, senior centers and programming; develop booklet, web and phone access. • Continuously inform seniors about a variety of programs that promote life-long learning and volunteerism. • Encourage those who provide services and programs to seniors to offer discounts and incentives. Some who can do it: Arts Council of Indianapolis, Central Indiana Association of Volunteer Administrators (CIAVA), CICOA, Consortium for Creative Aging and Retirement, Information and Referral Network, League of Indianapolis Theatres. 2. Transition planning – Help people embrace new stages of life. Possible ways you can take action: • Help people integrate their retirement with individual areas of interest, e.g. volunteering, learning in new areas, or using acquired skills and knowledge in new ways. • Make life-long learning programs more readily available to the elderly. • Start educational programs targeted toward K-12 to help young people see and plan for the different stages of life. Some who can do it: AARP, Butler University, business associations, CICOA, Community College of Indiana, Consortium for Creative Aging and Retirement, Corporate Community Council, Elderhostel, Human Resource Association of Central Indiana (HRACI), Indianapolis Black Chamber of Commerce, Indianapolis Chamber of Commerce, Indianapolis Hispanic Chamber of Commerce, Indianapolis Senior Center, Indianapolis Urban League, IUPUI, Marion College, Martin University, OASIS, retiree organizations, such as Telephone Pioneers, school systems, service clubs, University of Indianapolis, United Way of Central Indiana, VISTA. Tomorrow’s retirees are likely to have significant discretionary income. Older persons constitute the largest single segment of the leisure travel market. Activities with grandchildren will increase (seniors spend more on toys than any other market segment). Hobbies, home modifications, individual pursuit of long-time favorites or dreams will increase with longer, richer lives; special interest groups or organizations will grow around these interests. “A person is always startled when he hears himself seriously called an old man for the first time.”– Oliver Wendell Holmes 11 Building a Vision of Independence, continued 3. Choices for safe, accessible and affordable housing – develop creative housing choices. Possible ways you can take action: • Stimulate development of adult foster care entrepreneurs. • Expand assisted living housing in Center Township • Stimulate the development of intergenerational neighborhoods. • Create elder friendly housing designs. • Work with the city government and developers to revitalize older neighborhoods so that they have a full range of services – businesses, social services, and education. • Advocate with the state legislature to support senior housing, tax credits, housing trust fund, etc. (Also see #3 on page 9, Safe accessible and affordable senior housing, under Building a Vision of Meeting Basic Needs for additional actions.) They move. The younger Some who can do it: Ball State University School of Architecture, Builders Association of Greater Indianapolis, Community Development Corporations, Department of Metropolitan Development, federal, state and local governments, Indiana Housing Finance Authority, Indianapolis Neighborhood Resource Center, philanthropic organizations, United Senior Action. cohort, 60-65, is moving out of the county altogether, many to 4. Safe and accessible transportation and mobility – Develop a transportation network that is senior friendly and is based on mobility patterns developments that appeal to of seniors in the community. seniors—zero lot lines, security patrols, scheduled maintePossible ways you can take action: nance. • Establish affordable ways to travel for all seniors regardless of income. This move of approximately 1,000 seniors out of the county in the last decade has cost the Marion County economy at least $15 million a year. 12 • Expand city-wide area to affordable transportation, not just access to limited locations or routes, for all seniors regardless of income. • Ensure that the public transportation system is available within a two-block radius and/or at the doorstep for those who cannot walk. • Refine how the bus system works to minimize transfers required. • Encourage cab service in areas not adequately covered now. • Promote automobile safety with older adults. “Old age is not a disease – it is strength and survivorship, triumph over all kinds of vicissitudes and disappointments, trials and illnesses”. –Maggie Kuhn • Assist seniors in finding other modes of transportation when they can no longer drive. • Do a transportation plan for suburban and rural areas not adequately serving the elderly now. • Advocate discounted public and private transportation. • Make walking easier by having the right things in place (such as usable sidewalks, winter lighting, crossing time at crosswalks). (Also see #4 on page 10, Safe and accessible transportation and mobility, under Building a Vision of Meeting Basic Needs for additional actions.) Some who can do it: AARP, Citizens Action Coalition, CICOA, City of Indianapolis, federal, state and local governments, Indianapolis Department of Transportation, IndyGo, Metropolitan Planning Organization, transportation providers of all kinds, United Senior Action, disability advocacy groups such as Noble of Indiana. 5. Public policy and private enterprise — Establish creative options that enable independence. Possible ways you can take action: • Legislate state and local tax incentives to encourage senior friendly housing development, care-giving by the family, and long-term care insurance purchase. • Promote the development of new and creative living arrangements. Some who can do it: AARP, Ball State School of Architecture, Builder’s Association of Greater Indianapolis, Citizens Action Coalition, CICOA, Evergreen Institute, federal, state and local governments, Hudson Institute, Indiana Association for Assisted Living, Indiana Association of Homes and Services for the Aging., Indiana Home Care Task Force, Indiana Housing Finance Authority, Indiana General Assembly United Senior Action, and disability advocacy groups such as Noble of Indiana. Growing old is no more than a bad habit which a busy man has no time for. –Andre Maurois While boomers are netwise, fewer of current elders are on-line. Many are getting there via children and grandchildren, rather than directly, but most seniors today believe the new technology is passing them by. Yet seniors with access tend to be high users. “Of all the self-fulfilling prophecies in our culture, the assumption that aging means decline and poor health is probably 13 the deadliest.” – Marilyn Ferguson TRENDS — What About Our Future? There is no “official” retirement age. There is no longer a social security penalty on retirement earnings. The “new seniors” will be even more demographically diverse than preceding cohorts. They will be in and out of the labor force and have more “life-stage, life-events” (divorce, remarriage, births and deaths, kids in college and daycare, etc.) than earlier seniors. Financial Resources of Our Seniors Women will continue to outnumber men, with the gender-gap slowing among early cohorts, but growing to four to one at age 85+. The continuing trend to a service economy in Marion County and surrounding counties will likely benefit seniors with disposable income, and make for a greater variety and choice of service providers and vendors. Early retirees, and out-placements of corporate re-structuring, are possible employees and entrepreneurs in the senior service system. While 15% of Marion County seniors are in the labor force, most people tend to drop out of work at the first economic opportunity; half of men 60-65 are not now in the work force. Retirement age for full Social Security benefits is no longer age 65, but rises gradually to 67 over the next 25 years. The median income nationally for those 65+ is $23,000 (200% of poverty for 2 persons). Most senior assets are likely to be in their homes; nearly 76% are owners, 85% without mortgage. Dealing with Disability Regardless of financial wealth, and its distribution among seniors, the passage of time is correlated with the inability to perform the tasks of everyday living. Poor diet and lack of exercise also correlate with disability. People with disability will need care. Government planning must press for an efficient use of public funds for what most people want: care at home. Such care will become even more effective with increasing use of technology, monitoring and communications devices. By large majorities, seniors do not want to leave their homes as they age, yet may need some assistance to stay at home. The Oldest Old are Growing the Fastest Persons unable to perform activities of daily living will need the help of another person. Most of those with such a need are 85 and over. They are also the fastest growing age segment of the population, rising 26% since 1990 in Marion County. On average, the 85+ population will grow by 1000 per year in central Indiana during the decade to reach 34,000 by 2010. 14 “Independence is being able to maintain myself, do for myself.” Emerging Empty Nesters Emerging empty nesters may increase the trend to downsized homes, smaller units, shared amenities, less upkeep, greater accessibility. Nearly 90% of seniors living with another live with a spouse; nearly 40% of elders 65+ live alone. Younger cohorts 60-65 are moving to areas with appealing housing: zero lot lines, security patrols, scheduled maintenance. Less time for upkeep makes more discretionary time for learning, serving, recreation, travel, all of which are growing options for today's and tomorrow's seniors. Continuing Involvement Today’s seniors are more highly educated and desire to continue educational activities of choice: 49,000 elders 65+ entered US colleges in October 2000. Deepening early or existing interests and expanding into new ones will present new opportunities for educational activity (Elderhostel, OASIS, Shepherd Centers, Third Age, etc.). Even higher levels of education among seniors will mean more highly educated employees and volunteers with needs for challenging experiences. Recognition of life-time wisdom and formal certification will draw older workers and other elders into formal and informal learning centers. They are voracious consumers of television and pages of reading material, but they tend to pay more attention to the written word than other media. Technology Like the agricultural and industrial revolutions, the technology revolution will gradually, but completely, transform culture. Boomers grew up with television. By the time the entire generation reaches 65 in 2030, boomers will have spent much of their working lives exposed to and inventing technology that never existed before. Technological improvements will reduce organizational administrative costs, and allow new products and services, limited only by imagination, interest and circumstance. Many seniors will want and need to continue involvement. Engaging this valuable resource will be a challenge to the community. Education, voluntary service, or a new service-learning for older people are ways the community will benefit from the wisdom of older adults. “I want to get around. Whatever it takes. An electric scooter—that’s a tool. If it gets me where I want to go, I’m mobile.” 15 Acknowledgments Visiting Nurse Service of New York, New York City, New York Evergreen Institute on Elder Environments, Bloomington, Indiana Strategies for Tomorrow, Inc., Indianapolis, Indiana AdvantAge Initiative THE LEADERSHIP GROUP Father Boniface Hardin, Co-Chair President Martin University Jane Henegar Deputy Mayor City of Indianapolis James Vento President Easter Seals Crossroads Rehabilitation Center Helene Cross, Co-Chair President and CEO Fairbanks Hospital Jennifer Hobbs Resource Consultant Continental Office Environments Timothy Bender Attorney Bingham McHale Irene Wegner Assoc. State Director for Community Development AARP – Indiana State Office Monty Hulse Executive Director Indianapolis Neighborhood Resource Center Suellen Jackson-Boner Executive Director Governor’s Planning Council for People with Disabilities Byron Jensen Vice President, Workforce Services Goodwill Industries John Cannaday Program Integrity Manager Community Centers of Indianapolis Charles Kindermann Retired Executive Director Indianapolis Senior Center Joseph Carey, Retired St. Vincent de Paul Society Kristen LaEace Family Strengthening Coalition Coordinator United Way of Central Indiana Steven Counsell, M.D. Director, Geriatrics Wishard Health Services Rev. William Murphy Retired Executive Director Franklin United Methodist Community Gayle Cox, Ph.D., Retired Professor Emeritus Indiana University School of Social Work Yvonne Perkins Director, Economic Development Citizens Gas & Coke Utility Rosemary Dorsa Executive Vice President Central Indiana Community Foundation Ervin Picha Retired President and Chief Executive Officer Noble of Indiana Kathy Frank Geriatrics Program Administrator Indiana University School of Medicine John Pipas President and Chief Executive Officer Visiting Nurse Services, Inc. Sherry Gray Director of Government Programs ADVANTAGE Health Solutions, Inc. Paul Severance Executive Director United Senior Action John Hall Manager, Neighborhood Relations Health & Hospital Corp. of Marion County Sheldon Siegel, Ph.D., Retired Dean Emeritus Indiana University School of Social Work Roscoe Harkins, Retired Indiana Commission on Aging Todd Stallings Executive Director Indiana Association for Home & Hospice Care Kristin Harris Director of WorkOne East Goodwill Industries of Central Indiana, Inc. 16 Keith Stillinger CICOA Board Chair F. K. Stillinger & Company David Weinschrott Director, Planning & Research United Way of Central Indiana Betty Wilson Executive Director The Health Foundation of Greater Indianapolis, Inc. Nelle Worthington Volunteer CICOA Senior Health Insurance Information Program OTHER: Robert Adsit Director of Planning CICOA Duane Etienne President and Chief Executive Officer CICOA Betty LeClare Director of Development CICOA VISITING NURSE SERVICE OF NEW YORK SITE COORDINATOR: Esther Zuckerman AdvantAge Initiative Site Coordinator Visiting Nurse Service of New York BLOOMINGTON, INDIANA PROJECT CONSULTANTS: Jane Clay Associate in Training and Community Development Evergreen Institute on Elder Environments CONSULTANT: Camilla Hull Brown Principal Strategies for Tomorrow, Inc.