MAC and Windows Joint Meeting at 10 am Mac Users Meet at
Transcription
MAC and Windows Joint Meeting at 10 am Mac Users Meet at
The Newsletter for Sonoma County’s Mac and Windows Users March 2008 Vol.1 No 3 Mac Users Meet at 9 a.m. MAC and Windows Joint Meeting at 10 a.m. for more Info, see pg. 3 Date: Saturday, 3/8/2008 Place: Sonoma Public Library Time: 9 am to 11:00 am 755 West Napa Street Table of Contents User Group Benefits . . . . . . . . . . . . . . . . . . . . . 2 March Mac/Windows Joint Meeting Topic . . . . 3 My Mouse is Dying, What to Do? . . . . . . . . . . . 3 Mac 101 - The Finder . . . . . . . . . . . . . . . . . . . . 5 All About Leopard . . . . . . . . . . . . . . . . . . . . . . . 9 Leopard Networking and More . . . . . . . . . . . . 10 Office 2008 AutoUpdate Info . . . . . . . . . . . . . . Mac OS X and Windows . . . . . . . . . . . . . . . . More in Leopard . . . . . . . . . . . . . . . . . . . . . . . What is Phishing? Pharming? . . . . . . . . . . . . . Computer Cartoon Humor . . . . . . . . . . . . . . . . Windows Newsletter . . . . . . . . . . . . . . . . . . . . 17 17 21 22 26 29 Sonoma Valley Computer Group OFFICERS FOR 2007 President Beth Pickering [email protected] Secretary Eleanor Laubly [email protected] Treasurer Joan Fabian [email protected] Newsletter Kathy Aanestad [email protected] Members-at-Large George Pick [email protected] Jeannette Woods [email protected] Elizabeth Palmer [email protected] Jackie Smith [email protected] SVCG Evangelist Veda Lewis [email protected] Webmaster Kathy Aanestad [email protected] Board Meetings Usually following General Meeting. Open to all members. Call 9356690 for further information. Memberships S.V.C.G. Annual Membership: $20. S.V.C.G. Family membership: $30 (residing at same address). Membership renewals are due and payable at the beginning of each year. General Meetings S.V.C.G. meets second Saturday of each month at Sonoma Public Library, 755 West Napa Street; hours: 10AM to 11:30AM unless otherwise notified. Meetings free; guests welcome. Donating Used Computer Equipment The URL listed is for the free and easy. All you have to do is answer a few, short questions in our ongoing, online survey, which you can access on any book page. Don't worry. All of your information stays with us--we won't sell it or give it away to anyone. After you've filled out the Computer Recycling Center. All profile, you'll save 20% automatiof the info needed (and then cally whenever you log on to http:// some) is listed on the site. www.newriders.com as a member. http://www.crc.org/ It's that easy! Thanks to Wayne Till for that Note that you may use your User tip. Group Coupon Code ON TOP of your Club Member savings. Just remember to log in first when making a purchase and then enter the code at checkout as well! Contact Kathy for code. SVCG UG Benefits & User Group Discounts O’Reilly Members receive a 20% discount on O'Reilly books and conferences. Contact Kathy for the code. New Riders Books http://www.newriders.com BECOME A NEW RIDERS CLUB MEMBER. You can save up to 20% on all books every day at newriders.com simply by becoming a New Riders Club Member. Membership is About this publication Sonoma Valley Computer Group Newsletter is published monthly by Sonoma Valley Computer Group. Desktop publishing services donated by: Kathy Aanestad. Call: (707) 935-6690, email aanestad@ vom.com. © 2007, SVCG. All rights reserved. Sponsored by our local ISP, DataProfessionals, on 19480-8th St. East. PeachPit JOIN THE PEACHPIT CLUB You can save 30% on all books every day at peachpit.com simply by becoming a Peachpit Club Member. Membership is free and easy. All you have to do is answer a few, short questions in our ongoing, online survey, which you can access on any book page. Don't worry, all of your information is confidential and stays with us--we won't sell it or give it away to anyone. After you've filled out the survey, you'll save 30% automatically whenever you log on to http://www.peachpit.com as a member. It's that easy! USER GROUP COUPON CODE User group members should note that once you've become a Peachpit Club member, you may use your user group coupon code ON TOP of the permanent savings you earn as a member of the club. Just make sure you've logged onto the site before Mailing Address: Sonoma Valley Computer Group PO Box 649 El Verano, CA 95433 Sonoma Valley Computer Group Newsletter 2 http://www.vom.com/svcg/index.html you make a purchase to ensure this permanent discount will be in effect, then enter coupon code (case-sensitive) at checkout! This coupon code is an exclusive offer that may not be used in conjunction with any other coupon codes. Contact Kathy for code information. My Mouse is Dying Q: I have an eMac, OS 10.3.9 Power PC G4 that has done me yeoman service. However, the mouse connection to the keyboard seems to be causing the cursor to freeze or disappear if it gets bumped the wrong way. If I fiddle with it just right, I have control of the mouse again. I am presuming that there is no home repair that I can do to correct the problem. If I need a new mouse would a PC mouse work? I need to find something cheap. Living here in central Kansas, my options are limited. March Message from the Prez Greetings all- Because of elections this month we will have a combined meeting starting at 10. (There will still be a Mac meeting at 9.) We have someone for every position except secretary. It is an easy job--just take minutes at the board meetings and email them to the board members. Because of our meeting change, we will only have board meetings 3 or 4 times a year. Please contact me if you would be able to do this. After the election we will share information, favorite web sites, and gadgets. I have a search tip that is easy and time saving. Joan sent me a URL for a really neat moving puzzle and a Dr. Seuss as a technical writer blurb. Then there is this bit about computers Abbott and Costello style. What do you have to share? We also need more volunteers to help out at the Library on Fridays from 11 to noon. Some of our regular helpers can't work right now. This isn't a PC only thing. In fact logging on has very little to do with the type of computer being used. Most questions are about email and "How do I find?". When people don't need help you can just use a computer. We only need 1 person a week, which usually means working a shift once a month. The library supports us--this is the way we help them. A1: Yeah, pretty much most mice that you'll find for sale with a standard USB connection should work just fine. Logitech or Microsoft models are generally pretty accessible and should just plug right in a start working. Some models include multiple buttons with enchance functionality, and might include special drivers to access added functions. Such drivers might not always come in Mac flavors, but many do. Its just a matter of installing the drivers onto your Mac, and then accessing them via System Preferences to configure extra buttons for specific purposes, but otherwise just about any usb mouse will just work with the Mac for the basic mouse functions right out of the box. A2: Almost any USB mouse will work with your computer. Your keyboard has two USB ports, so you might try it in the other port to see if there is a difference. A3: I think Logitech is getting better about Mac drivers. I've been using the MX Revolution since last summer, and the only time I had problems was when I upgraded to Leopard (I guess Logitech doesn't have the necessary ADC membership to get pre-release copies of Mac OS X?). But even then, the only problems were with the "extra" buttons; the basic functionality was flawless. See you this Saturday! --Beth For what it's worth, they were also demo'ing the MX Air on a Mac, so I know it would work. However, I think an air mouse is still a bit pricey, and I wouldn't consider it except possibly for a computer-controlled home theater system where Front Row wouldn't cut it. [see Windows newletter at end of this issue.] REMINDER: MAC USERS, PLEASE ENTER LIBRARY AT 9 a.m. AT THE BACK ENTRANCE. THANK YOU. SVCG ( Plugged into Technology 9 Sonoma Valley Computer Group Newsletter 3 http://www.vom.com/svcg/index.html Adam Engst TidBits Written by veteran Macintosh authors Andy Baird and Sharon Zardetto, the 191-page ebook extends the familiar Take Control design with handy alphabetic navigation tabs on every page, oodles of custom graphics, and over 2,000 internal links. Want to learn more about a particular entry? Margin icons link to hand-picked external Web sites, TidBITS articles, and other Take Control titles. Save 10% off the $15 list price right now with the MUG discount embedded in the link above. Get the Last Word on Mac OS X Terminology We Mac users sling technical jargon around every day, but if you've ever felt uncertain about what a term actually means, help is here in "Take Control: The Mac OS X Lexicon." The ebook is a mad romp through over 500 Macintosh- and Internet-related terms. You'll learn how to figure out if your optical drive can write to a double-layer DVD, why 404 and 501 are interesting numbers, how to work with the three main types of dashes that you can type on a Mac, and much more. We're not talking about some dry old dictionary here - these definitions are loaded with useful tips, practical advice, humor, and empathy. If you enjoy the serendipity of discovering useful tips in unexpected places, you'll love this ebook. Book Details: "Take Control: The Mac OS X Lexicon" by Andy Baird and Sharon Zardetto PDF format, 191 pages, free 39-page sample available Publication date: July 19, 2007 Ebook Price: $15 < h t t p : / / w w w. t a k e c o n t r o l b o o k s . c o m / mac-lexicon.html?14!pt=TRK-0053TCMUG&cp=CPN31208MUG> YOU MAKE A DIFFERENCE Sonoma Valley Computer Group Membership Application/Renewal Form New Applicant c Renewal c Name:______________________________________ Address:_ ___________________________________ ___________________________________________ Home Phone:_________________________________ Work Phone:_________________________________ E-mail Address:_______________________________ Platform: Operating System: . Computer Make/Model:___________________________ Send c $20 (individual) c $30 (family) check to: Sonoma Valley Computer Group POB 649 El Verano, CA 95433 Mac cPC c OS Tiger c Win c OS Leopard c OS X c WinXP WinVIsta Linux Win98 How did you hear about SVCG? cclass c club member c newspaper c newsletter User Level: c I give permission to use this info in the club roster which is for members only Sonoma Valley Computer Group Newsletter c c c c 4 c Novice c Advanced c Intermediate c Expert http://www.vom.com/svcg/index.html Documents, Movies, Music, and Pictures), and the Applications folder. This is what it looks like: Mac 101: The Finder [see image below] When you first start up your Mac, you're greeted by the Finder, which allows you to visually access practically everything on your Mac, including applications, hard disks, files, folders, and CDs. You can use the Finder to organize all your files and folders as neatly or as messy as you want, search for stuff anywhere on your Mac, delete things you don't want, and more. Finder Windows To really get an idea about how all these standard Finder window elements function, select stuff, double-click things, push buttons, and drag things around. The contents of the selected folder or volume appear in the right pane. Depending on what view your Finder window is set to, this pane may look a little different from ours, our window above is shown in icons view. In icons view, you can navigate through your hard disk contents by doubleclicking the pretty folders to view the contents inside. To see all the goodies on your Mac, double-click the hard disk icon. Note: An icon is a small graphical representation of an item such as a file, folder, application, CD, or drive. This opens a Finder window, which allows you to visually see the hierarchy of your computer's contents. Finder windows generally include a sidebar on the left side. Items are grouped into categories: places, devices, shared computers, and searches — just like the Source list in iTunes. Whatever mounted and accessible volumes you have, such as a hard disk, iDisk, network, CD, DVD, or iPod, in the top portion. The bottom portion contains your user account folder, aka Home folder—the folder named after your user account name, some of the folders found in your Home folder include (Desktop, Sonoma Valley Computer Group Newsletter To go back one folder, click the Back button in the toolbar. To close the window, click the round, red button in the upper-left corner. If you don't want to close the window but want it out of your way, click the round, yellow button to minimize the window to the Dock. If a window is chock full of stuff, you can resize it by dragging the lower-right corner to 5 http://www.vom.com/svcg/index.html make it bigger, or click the round, green button to maximize the window's size. Tip: Want to learn how you can customize the Finder window for your needs? Be sure to check out "Modify Your Windows." If you'd like to change how folder and volume contents appear in the right pane, click one of the view buttons in the toolbar. For example, when we click the list view button, our Finder window magically transforms itself into this: * [see image below] In list view, the Finder window displays folder or volume contents as a list, which can be sorted by name, If you'd rather see your stuff displayed in a more hierarchical fashion, click the columns view button. In columns view, the right pane splits into multiple columns to display your computer's file and folder organization. Instead of double-clicking folders to see what's inside, select a folder in any column, click on it once, and its contents will appear in another column to its right. If you really start digging down deep into your folder, you can drag the bottom-right corner of the Finder window to expand it and see how many layers you've traveled. * [see image on pg. 7] In column view, you get a better view of your hard disk's folder hierarchy as you look for stuff. date, kind, or other criteria. Getting Around List view enables you to see more content in the window than icons view, and displays some extra file and folder information, such as the last date the item was modified, the file size, and what kind of item it is. As in icons view, you can navigate through your stuff by simply doubleclicking folders until you find what you're looking for. The hard disk icon represents your computer's hard drive. As we said earlier, you can access everything on your Mac by double-clicking this icon to open it, and then opening any subsequent folders to find whatever you're looking for. At the top level, you'll find the Applications, Library, System, and Users folders, plus a few others. Both the Library and Sonoma Valley Computer Group Newsletter 6 http://www.vom.com/svcg/index.html System folders contain system-level files, so don't mess around with their contents until you fully understand what you're doing. Finder window sidebar. The Applications folder contains all the applications installed on your Mac. It also includes a Utilities folder, which contains a bunch of utilities, programs that are designed to support different functions of your Mac. Sometimes it can take a little effort to navigate through a lot of folders to find what you want, but you can find stuff quickly using the search field in the Finder window. This field uses the Leopard Spotlight technology to scour any volume you select. For more information on using Spotlight, see the "Spotlight" lesson. Combine Cover Flow with Spotlight and you’ve got one amazingly powerful search tool. Use your mouse pointer and hover over the file to shuffle through them visually. The Users folder houses all the content for each user on your Mac; each user gets a separate Home folder that's named after his or her user account name. Whatever you do, do not rename your Home folder; doing so can make it impossible for your Mac to access pertinent resources. The active account's Home folder, the user who's currently logged in to the computer, displays a little house as its icon instead of a folder. Each Home folder contains a series of subfolders—Desktop, Documents, Library, Movies, Music, Pictures, Public, and Sites. Find Stuff Fast * [see image on pg. 8] The Finder window's search field uses powerful Spotlight search technology to find anything anywhere. When you put stuff on your desktop, technically it's being stored in your user account's Desktop folder, even though to you it appears on your desktop. When you bring music into iTunes, your music files get stored in the iTunes folder in your user's Music folder. Likewise, iPhoto stores pictures in the Pictures folder and iMovie stores movies in the Movies folder. You can get quick access to your user account folders from any Just start typing in the search field, and Spotlight dynamically displays results in the Finder window that match your criteria as you type. You can choose where you want Spotlight to look by clicking on an item in the header, such as Servers, Computer, Home, and more, that appears just below the search field in the Finder window. Spotlight will scour the location you select and organize its search results by Sonoma Valley Computer Group Newsletter 7 http://www.vom.com/svcg/index.html kind. For example, if you wanted to find all the JPEG (.jpg) images on your Mac, type .jpgin the search field, and you'll immediately see results pop into the window. Click Computer in the header to find all JPEGs on your entire hard disk. Not only will Spotlight display thumbnails, small images, of your JPEG images, it'll also list other things that match your criteria, such as documents that contain the word ”.jpg” in them. You can then access the file right from that Finder window. Files, Folders, Action! that it's active, and a pop-up menu full of commands opens. To put it in use, select a file or folder and then click the Action menu. Choose any action from the menu by clicking it. If you don't want to choose an Action item, click anywhere outside of the menu to close it. Or, say you’re flipping through files in the Finder. But you’re looking for something specific and you don’t have time to open lots of files to find it. Enter Quick Look. It gives you a sneak peek of entire files — even multiple-page documents and video — without opening them. * [see image on pg. 9] While you'll generally find files and folders in any given Finder window, the window also features an Action menu, which lets you easily perform commands on a selected file or folder, such as make a duplicate, move it to the Trash, or create an archive for sending. We used the Quick Look to instantly view a slideshow of our selected photos. To access the Action menu, click its gear button at the top of the window; the button turns blue to indicate Besides double-clicking your hard disk or having the Finder active on start up, you can make the Finder Sonoma Valley Computer Group Newsletter 8 Other Ways to Make the Finder Active http://www.vom.com/svcg/index.html active by doing any of the following: * Simply click on the desktop. * Double-click any folder icon to open a Finder window. * Click the Finder icon (it looks like a two-toned blue, rectangular, smiling face) in the Dock. * Select any application, file, or folder by clicking once in a Finder window or on the desktop. Apple OS X 10.5.2 (Leopard) by Edward Mendelson REVIEW DATE: 02.20.08 PCMag.com http://www.pcmag.com/article2/0,2704,2207556,00. asp After three months with Apple's Mac OS X Leopard Version 10.5, I have three main things to say about it. First: Despite minor problems, it's by far the best operating system ever written for the vast majority of consumers, with dozens of new features that have real practical value—like truly automated backups, document and spreadsheet preview images in folders, and notes and to-do lists integrated into the mail program. Propeller-heads with IT know-how will no doubt hold up Linux as the better choice, and Vista has its devotees as well (and will probably have more Sonoma Valley Computer Group Newsletter 9 http://www.vom.com/svcg/index.html when SP1 is widely available), but, for the average user, Leopard is the most polished and easiest to use OS I've tested. Second: Leopard started out with a generous share of first-version glitches, but almost all of them have now been resolved by the second of two automated updates, which brings Leopard up to version 10.5.2. Finally, Leopard is extravagantly overdressed for the jobs that it's designed to do, and its pervasive eye-candy starts out looking dazzling but soon becomes distracting. Fortunately, from the beginning, the OS started out with options that let you put it on a low-eye-sugar diet, and the latest update has even more. Let's take these three points in order. The first is by far the most important one. I found Leopard to be startlingly fast, brilliantly streamlined, and packed with conveniences and innovations. Leopard's rich set of built-in software runs faster than I imagined possible. The rebuilt Finder (the OS X counterpart of Windows Explorer) displays thumbnail or fullsize previews of most standard file types—not only graphics images, but also videos, PDF and Word documents, spreadsheets, presentations, and more. Furthermore, A new Quick Look feature let me page through documents without waiting for them to open in an application. Even better, Quick Look is built with an open architecture, so third-party plug-ins are cropping up to display formats such as ZIP archives that the Finder doesn't preview automatically. The Cover Flow feature in the Finder lets you flip through preview images of documents the same way iTunes flips through album-covers. I expected this feature to be sluggish, but it isn't. While you're browsing through previews, pressing on the spacebar opens a document in its own application. The new Spaces feature finally offers a multipledesktop interface that actually works without getting in my way. The feature looks like the multiple desktop feature that's been available either as an add-on or built-in with all modern operating systems, but it actually sets up multiple groups of application windows (each group is a "space") which jump in and out of the desktop when you choose a "space" from a toolbar icon or by pressing a hotkey—but the dock and background icons remain the same for all groups. I set up four separate application groups—though I could have chosen as many as sixteen—and assigned Mail and a separate RSS reader to one, Safari and Dreamweaver to another, and Preview Sonoma Valley Computer Group Newsletter and Photoshop to a third. It was easy use the keyboard or mouse to switch application groups, drag links from one "space" to another, or view a miniature image of all "spaces" at once. After living with Leopard for a while, I was slightly disappointed to find that Spaces doesn't work smoothly with all applications—with Microsoft Office as the most serious exception—but that's a minor disappointment. Apple OS X 10.5.2 (Leopard) Networking and More With Leopard, networking among home or office computers is finally effortless—or effortless unless things start going wrong. When things go right, the OS instantly finds all your networked machines, adds icons for them in the Finder sidebar, and quickly opens shares folders on any of them. Furthermore, I found networking settings a pleasure to use, partly because of a new all-in-one interface, partly because Leopard did most of the work for me. With the initial release, however, I (like many other users) encountered persistent flakiness when trying to network with Windows machines. Leopard sometimes didn't see my Windows machines until I logged out and in again, and then would instantly connect to one Windows machine but report "Connection failed" with another, and I needed to restart the Mac before networking sorted itself out again. With the 10.5.2 update these problems are drastically reduced, although not entirely solved, and Leopard's networking is finally more reliable than that of the previous "Tiger" 10.4 version. In earlier OS X versions, I always found it hard to find the deeply-buried setting where I could enter the name of my Windows workgroup. In Leopard, I simply entered "workgroup" in the search box of the System Preferences program, and Leopard highlighted the icon where the setting was located, and 10 http://www.vom.com/svcg/index.html even opened the correct dialog box for me. Leopard's built-in backup system, Time Machine, works automatically to create full backups of a system, so, for the first time, I was able to create automatically-updated backups of my whole system without buying complex third-party software. All I needed to do was plug in a USB or FireWire external drive and click OK in a popup dialog box to start the automatic backup process. The intuitive interface lets me restore file versions from earlier today or—after I've used Leopard for a while—any time in the past. As I soon discovered, Time Machine gets sluggish when backing up large-sized files that change often—which means that it doesn't work well with the large database-style message stores used by Microsoft Entourage. If you get your e-mail from a Microsoft Exchange server, then you have to use Entourage whether you like or not, but you should tell Time Machine not to back up those mail files. Find some other way to back them up manually. Time Machine is a completely different system from Vista's "Previous Versions" which are saved (by default) on the same disk with the current version of a file, and can't be rescued if your disk goes south—and Vista's "Previous Versions" can't do anything for you if you need to restore your entire system. (Don't get Vista's new "Previous Versions" feature confused with the "System Restore" feature that Vista inherited from Windows XP: System Restore lets you roll back the operating system to a previous state—if you're lucky, because it often doesn't work as promised—but doesn't restore your documents to an earlier state. You run System Restore by running the System Restore application, while you access the Previous Versions feature by right-clicking on a document icon, choosing Properties, and going to the Previous Versions tab.) For the past few years, I've found Apple's Mail program to be more flexible than Windows-based mail programs, but also slower than it should be. The new Mail version in Leopard gives me all the speed I want, plus a nifty new Notes feature that lets me create a yellow-pad style note that automatically gets saved to my inbox. I also like the To-Do feature that lets me select some text in a message and create an entry in a To-Do list that links back to the original message. Other built-in programs in Leopard get features that used to be in third-party software only. I was always frustrated by the fact that OS X's Preview program could open PDF files more quickly than Adobe Acrobat—but then couldn't do much with them. Preview still runs quickly, but now lets me resize images and reorder pages in PDFs. Also, Leopard enhances everyday features like printing by including a print preview in the Sonoma Valley Computer Group Newsletter print dialog. All setup procedures are smoother than ever, and easily available in System Preferences, so you don't have to hunt down obscure setup programs like Directory Access or Internet Connect—which no longer exist and won't be missed by anyone. I've been using remote desktop-access software for years on Windows machines, but none has been as simple and quick as the one in Leopard. When I access the desktop of another Leopard machine on my network, the remote desktop fills my screen, together with a small picture-in-picture-style image of my own desktop. I can drag files between the remote desktop and the image of my own desktop, while a flashing red light alerts the user of the remote desktop that we're sharing control of the remote user's machine. Apple OS X 10.5.2 (Leopard) — Launch Glitches My second point—that Leopard has its share of first-version glitches—is one that you can mostly ignore now that 10.5.2 has been released and a wave of thirdparty customizations has arrived. For example, one of the much-touted new features in Leopard is "Stacks"—spring-loaded icons on the OS X Dock that pop-up to display thumbnail images of recent downloads (now saved by default to a Downloads folder, as in Vista) or of the contents of any other folder you want. You can click on a thumbnail and open the file immediately. You open a stack by clicking its icon in the Dock—but when Leopard was first released, the icon for a stack wasn't a special icon that you can recognize at a glance; it was merely the icon for the first item in the stack. So your Downloads stack didn't display an icon that shouts "Downloads" (for example, an arrow pointing down to a disk) but simply the icon of the most recently downloaded file. The newly released 10.5.2 fixes this problem by letting you use a folder's icon instead of the icon for the first item, and this release also adds an option to display a stack as a compact list of filenames instead of a space-wasting grid or 11 http://www.vom.com/svcg/index.html eye-candy-style fan showing icons. Other features work well in some situations but not others. For example, one of the new features in iChat lets you use custom backgrounds in video chats, so you seem to be setting in front of the Eiffel Tower or the surface of the moon. This effect works perfectly when someone demonstrates it in the Apple Store, but may not work as well at home. The wall behind me when I sit at my desk is filled with books, and the mix of colors on the shelves left iChat totally confused when it tried to mask the bookshelf, with the result that random blank rectangles appeared across my face. I didn't appreciate what this did to my looks. The update doesn't fix this problem, and it may take a few more years of technological advances to get it right. Among other minor glitches, the Cover Flow and thumbnail-preview feature was surprisingly clumsy when listing files on Windows machines, because it didn't recognize many standard file types. For example, Leopard identified both a Windows Address Book export file and a Word 2003 backup file as "Unix executable files" and displayed a generic Unix-file icon for each. This didn't do any harm—and the problem is almost entirely fixed by the 10.5.2 update—but it didn't inspire confidence in Apple's testing procedures. Another, temporary, glitch occurred when Leopard simply stopped showing thumbnail images for newly-created files, and simply showed generic icons instead. I cured this glitch by logging out and logging in again, and it hasn't repeated itself. One problem that looked more alarming than it actually was occurred when I used Leopard's ability (shared with Vista) to resize disk partitions without shutting down or losing data. After I used the Disk Utility to resize my boot partition from 300 to 200 GB and create a 100 MB partition in the empty space, the Utility displayed a disk map that made the larger partition look as if it were one-fourth the size of the smaller one. This mistake appeared in the graphical map only, not in the numbers that the utility displayed for the size of each disk. Still, it was a scary experience because my data would have been at risk if the operating system was confused about the size of my disks—instead of what was really a glitch in drawing a map. This glitch, too, seems to have disappeared in 10.5.2. Unsurprisingly, except for this Disk Utility glitch, Leopard worked almost perfectly on a shiny new iMac, but some owners of older machines who upgrade to Leopard from the 10.4 "Tiger" version of OS X report problems ranging from software incompatibilities to lockups while upgrading. I eventually installed Leopard on an aging PowerPC-based iBook, and found that it worked surprisingly well. Many software-compatSonoma Valley Computer Group Newsletter ibility issues seem to be fixable by updating older programs to more-recent versions, and the lockup during an upgrade seems to be caused by a thirdparty add-in called Application Enhancer; it is easy to remove, but you'll need access to a computer with Internet access to find the solution. If you're thinking of upgrading, I strongly urge you to scan the forums at sites such macrumors.com before you click the OK button in the installer. Apple OS X 10.5.2 (Leopard) — All Dressed Up Regarding my third point—Leopard's excess eye-candy— your opinion may differ from mine, but I think it is just little too much flash. Apple seems to load OS X with graphics effects for the same reason it ships its computers with the screens set to maximum brightness—because it's easier to sell bright-looking objects. Back at home, the excess brightness gives me a headache, and the glut of graphic effects are distracting when I'm trying to get anything done. I found Leopard's new reflecting-glass 3D Dock fun to look at for five minutes, but Leopard didn't offer me the option to get a less distracting no-glass 2D dock—unless I moved the dock to the side of the screen, where it automatically switched to the more sober 2D display. Fortunately, expert users have found a way to toggle the 3D reflective effects by running a terminal command, and a quick visit to macosxhints.com led me to some foolproof Applescripts that gave me the less-distracting dock I wanted. There's a similar 3-D reflective effect in the Finder's Cover Flow preview display. Apple insists that this doesn't affect performance, and, as far as I can tell, Apple seems to be right. None the less, I would prefer to turn off the distracting mirror-images that appear on the "shelf" below preview images, but there doesn't seem to be any way to achieve this—at least not yet. If you're in the market for a new machine, it's time to look seriously at a Mac, especially now that all Macs can run Windows along with OS X through the builtin Boot Camp feature that lets you install Windows 12 http://www.vom.com/svcg/index.html and Leopard in separate partitions. Even better, thirdparty software from Parallels or VMware make it possible to run a Windows program in a window on the OS X desktop. It's even possible to set up OS X so that Word documents automatically open in the Windows version of Microsoft Word. At first I planned to wait until early 2008 before buying a new Mac, because I wanted to hold off until Microsoft issued its new Intel-native version of Office for the Mac, Microsoft Office 2008. Well, Office 2008 is certainly faster than the old 2004 version when run on an Intel-based Mac, but it's a disappointingly clunky upgrade that won't tempt me away from the Windows-based version, Office 2007. It's possible to run the Windows-based Office 2007 in a window on the Mac desktop using Parallels or VMware, but it's still an awkward solution. With the Leopard fixes in 10.5.2, I'm going to buy a new Mac, but because I live by word-processing, I'm not about to give up my Windows machine. If you don't write anything more complex than memos or letters, and if you don't need the automated spreadsheet features in Excel for Windows, you could probably switch to a Mac full-time without looking back. A couple of warnings for anyone upgrading from an old Mac to a new one. If, like me, you still use one or two "Classic" applications on a Power PC-based Mac ("Classic" has never worked on newer Intel Macs), be warned that Leopard won't let you run Classic applications even on Power PC machines. My advice to potential upgraders from an old Mac to a new one remains what it was before: find a cheap, bootable external hard disk (you probably already have one), install Leopard on it, and use it to boot your existing Mac so that you can test whether your old applications continue to work. I did this with my two-year-old Mac, and was able to experiment with my existing applications to find any incompatibilities so that I don't get any nasty surprises after an upgrade. Leopard again raises the question of whether to switch from Windows to a Mac. I've found Vista to be a major disappointment that tends to look worse the more I use it. I still use Windows XP for getting serious work done in long, complicated documents. But OS X is easier to manage and maintain and I vastly prefer OS X to Windows for Web-browsing, mail, and especially for any task that involves graphics, music, or video. Leopard performs all such tasks even better than previous versions did—and Leopard is the only OS on the planet that works effortlessly and intuitively in today's world of networked computers and peripherals. Leopard is far from perfect, but it's better than any alternative, and it's getting harder and harder to find good reasons to use anything else. Sonoma Valley Computer Group Newsletter Leopard Interface Mac OS X v10.5 "Leopard" is the most technologically advanced operating system Apple has ever released, but don't let that scare you. While there's a lot of powerful stuff going on under the hood, Leopard makes it easy for you to work, play, and get entertainment on your Mac. If you find a big question mark popping up over your head the moment your Mac starts up, this is a good place to start. These interface initiation lessons will introduce you to the different pieces that make up the Leopard interface, tell you how to get around it, and show you how to use the Finder and Finder windows, the Desktop, the menu bar, the Dock, the Trash, files and folders, and more. For visual reference, here's a quick guide to the lay of the land—Mac Desktop-wise. http://www.apple.com/support/mac101/tour/ Leopard Compatibility List Updated by TidBITS Staff Rather than write oodles of short articles that mostly note that a new version of some utility adds compatibility with Mac OS X 10.5 Leopard, we're going to take advantage of our new TidBITS Publishing System to create a list of important or interesting software that has been updated. (Our definition of "important or interesting" largely revolves around products that we've covered in the past or plan to cover in the future; there's no way this can or should be a comprehensive list.) It's important to note that this list also doesn't include software that runs fine in Leopard without needing an update - don't infer anything if a program isn't included on the list. 13 http://www.vom.com/svcg/index.html We'll add new items to the top of the list, blog-style, and we'll tweak the modification date each time so those reading via RSS will be alerted when there are changes. We won't be publishing this article in an email edition of TidBITS, since it will continue to grow over time. Eventually, of course, Leopard compatibility will no longer be interesting, and we'll let the article remain static after that point. Until then, though, here's what we know. For releases that are purely for Leopard compatibility, we won't go beyond listing the name, version number, and link; for those releases that are more significant, we'll toss in some notes as appropriate. 19-Dec-07 -- It's starting to be more difficult to find Leopard-specific updates, so we'll probably continue Sonoma Valley Computer Group Newsletter this list only through the end of the year. * GraphicConverter 6.0.3 from Lemkesoft * The Missing Sync from Mark/Space: Updates now available; the company recommends not using previous versions with Leopard. * Data Backup 3 from Prosoft Engineering * Default Folder X 4 from St. Clair Software * MaxMenus 1.5.1 and LiteSwitch 2.6 from Proteron * Canto Cumulus 7.5.2 from Canto * Smart Scroll X 2.7.5b2 from Marc Moini (for Cocoa applications only) * Daylite 3.6 from Marketcircle 14 http://www.vom.com/svcg/index.html 11-Dec-07 -- The updates continue, albeit at a slower pace. * PowerMail 5.6 from CTM Development * Norton AntiVirus 11.0 for Macintosh from Symantec * Adobe Photoshop Lightroom 1.3.1 from Adobe * Captain FTP 5.2017 from Xnet Communications * Smasher 1.6 from Insider Software 06-Dec-07 -- We've been busy trying to finish things off by the end of the year, and lots of Mac developers apparently have the same idea. * Yojimbo 1.5 from Bare Bones Software * SubEthaEdit 3.0.2 from TheCodingMonkeys * FileMaker Pro 9.0v3 and FileMaker Advanced 9.0v3 from FileMaker Inc. * Perfection scanner drivers from Epson * Logitech Control Center 2.4 from Logitech * Rumpus 5.3.4 from Maxum Development * PithHelmet 2.8.2 from Mike Solomon * Summary 3.0.8 from Summary.Net * Life Balance 4.0 from Llamagraphics 02-Dec-07 -- With the first serious snow here in Ithaca, we have the first Leopard updates in December. * TechTool Pro 4.6.1 from Micromat * Coda 1.1 from Panic * MPFreaker 1.7.2 from LairWare Software 30-Nov-07 -- As November comes to a close, we're nearing 100 Leopard-specific updates in the list. Keep 'em coming! * iListen 1.8 from MacSpeech * DEVONthink 1.3.4, DEVONagent 2.3, and DEVONnote 1.9.11 from DEVONtechnologies * Suitcase Fusion 12.1.7 and Font Doctor 7.3.1 from Extensis * Data Rescue II 1.2 from Prosoft Engineering * Skype 2.6.0.182 from Skype 29-Nov-07 -- Just when we think the Leopard compatibility releases might be slowing down, a bunch more appear. * LaunchBar 4.3.3 from Objective Development * ChronoSync 3.3.6 from Econ Technologies * Docktopus 1.0.3 from Startly Technologies * VueScan 8.4.48 from Hamrick Software * Keyclick 1.1.9 from Sustainable Softworks Sonoma Valley Computer Group Newsletter 28-Nov-07 -- Please do let us know if we're missing anything important - there's only so much hunting we can do. * Typinator 2.1 from Ergonis 26-Nov-07 -- Back in the saddle again after Thanksgiving! * QuarkXPress 7.31 from Quark. The update also corrects capitalization errors, finds and corrects duplicate words, corrects spacing errors after punctuation, ignores URLs when checking spelling, and ignores words with numbers when checking spelling. 25-Nov-07 -- Here are a few that we've missed along the way. * SpamSieve 2.6.5 from C-Command Software * Seasonality 1.5 from Gaucho Software 20-Nov-07 -- Catching up after yesterday's issue. We've moved a few items up from previous days if the changes are again related to Leopard compatibility. * Nisus Writer Pro 1.0.2 and Nisus Writer Express 3.0.1 from Nisus Software * Saft 10.0.2 from Hao Li * Eudora Internet Mail Server 3.3.5 from Glenn Anderson * Chax 2.0 from Kent Sutherland * NoteBook 2.1 v262 from Circus Ponies * RapidWeaver 3.6.5 from Realmac Software 16-Nov-07 -- Apple hit us with a ton of updates yesterday, so we'll point you at our coverage of those updates for the Leopard-specific stuff along with rounding up a crop of third-party updates. * Mac OS X 10.5.1 from Apple * iPhoto 7.1.1 from Apple * Final Cut Studio 2 suite from Apple * DiscLabel 5.0 from SmileOnMyMac * PhoneValet 5.3.1 from Parliant Corporation * Ovolab Phlink 3.6.1 from Ovolab * DropDMG 2.8.2 from C-Command Software * BBAutoComplete 1.5.1 from C-Command Software * Reunion 9.06 from Leister Productions 15 http://www.vom.com/svcg/index.html 14-Nov-07 -- The updates continue to flow in, with the most notable release being Fetch 5.3. * Fetch 5.3 from Fetch Softworks. This is a major release that offers full Leopard compatibility, a redesigned look-and-feel to integrate better with Leopard, support for moving files via copy and paste, and a host of other fixes and enhancements. * REALbasic 2007 r5 from REAL Software * Curio Professional 4.1 from Zengobi * Path Finder 4.8.2 from Cocoatech * Garage Sale 3.4.1 from iwascoding * Lingon 2.0.2 from Peter Borg * Netflix Freak 2.6.1 from The Little App Factory 13-Nov-07 -- After a hiatus over the weekend and a busy Monday putting out the issue, we find... * NovaMind Express, Pro, and Platinum 4.0.14 from NovaMind Software 09-Nov-07 -- A quick check today reveals... 06-Nov-07 -- Things are settling down a bit with Leopard-specific updates, but be sure to let us know if we're missing something that has been discussed in TidBITS. * EMC Retrospect 6.1.138: Minor changes for Leopard, which include an important note that this version is needed for Intel-based Macs with Leopard installed when you handle a full system restore or duplication. * FileMaker Pro 9.0v2 and FileMaker Pro 9.0v2 Advanced Updater from FileMaker Inc. * VMware Fusion 1.1 Release Candidate from VMware * QuickBooks Pro 2007 (latest software patch) from Intuit * Teleport 1.0 from Abyssoft * Quicky and nQuicky wireless drivers from QuickerTek * DoorStop X 2.2 and Who's There Firewall Advisor 2.2 from Open Door Networks * GoodPage 1.3.1 from TARI * iSync Phone Plugins 5.0 and FoneLink 1.2 from Nova Media 05-Nov-07 -- Just one today, not because there weren't others but because we were working on the TidBITS issue all day. 08-Nov-07 -- Just a few new things today. * Sound Studio 3.5.5 from Freeverse and Felt Tip Software * Art Text 1.2.4, Live Interior 3D 1.4.1, and Mail Factory 2.5.4 from BeLight Software * Keyboard Maestro 2.1.3 from Stairways Software * TinkerTool 3.8 from Marcel Bresink SoftwareSysteme * Butler 4.1.3 Transient from Peter Maurer * CPU upgrades and more from Sonnet Technologies 07-Nov-07 -- The updates continue apace, although a few of the ones listed below have been out for a few days and merely made it onto our radar today. * PDFpen and PDFpen Pro 3.3.1 from SmileOnMyMac * CrashPlan v10.27.2007 from Code 42 Software * Sandvox 1.2.4 from Karelia Software * Synchronize Pro X 5.1.3 from Qdea * NoteTaker 2.0.0 and NoteShare 1.6.0 from AquaMinds * TextSoap 5.7.1 from Unmarked Software * Preferential Treatment 1.1.8 from Jonathan Nathan Sonoma Valley Computer Group Newsletter 02-Nov-07 -- Lots more updates today as we work our way back through our press release list. * Snapz Pro X 2.1.2 and WireTap Studio 1.0.1 from Ambrosia Software: The Snapz Pro X update includes a variety of other minor fixes and enhancements. The WireTap Studio update adds an export drop zone for the iPhone, provides more granularity for the VU meters, and includes various other bug fixes and enhancements. * Parallels Desktop build 5540 from Parallels * Interarchy 8.5.4 from Nolobe * OmniWeb 5.6 from The Omni Group: Includes a new WebKit-based browser engine for faster rendering performance, the capability to view PDFs in browser windows, a new automatic software update mechanism, improved plug-in and JavaScript performance, and more localizations. * PasswordWallet for Macintosh 4.2 from Selznick Scientific Software: Also enables you to export your passwords to your iPhone with the $10 PasswordWallet for iPhone (and iPod touch) addon. * 1Password 2.5 from Agile Web Solutions: A sig- 16 http://www.vom.com/svcg/index.html nificant update that also adds a refined look-and-feel, a new Wallet feature for credit cards, the capability to export passwords to the iPhone, and more. * DragThing 5.9.1 from TLA Systems: Also includes optional icon reflections, Leopard-related themes, display of EXIF photo data in previews, and the capability to insert and rearrange items by dragging. * PopChar X 3.3 from Ergonis * Phlink 3.6 and GeoPhoto 1.6 from Ovolab * EyeTV 2.5.1 from Elgato: EyeTV 2.51. goes beyond Leopard compatibility to add specific support for Cover Flow, Quick Look, iChat, and Spaces. * SOHO Organizer 6.5.2, SOHO Notes 6.5.2, SOHO Business Cards 2.5.1 from Chronos * Simon 2.3 and Caboodle 1.1.2 from Dejal Systems * Freeway 4.4 from Softpress: Also adds support for Quick Look. * iDive 1.8.6 and PulpMotion 1.4.6 from Aquafadas * Merlin 2.5b2 from ProjectWizards: Also includes supports for Quick Look. * ConceptDraw Mindmap 5.2 from CS Odessa: Includes support for Quick Look and Cover Flow, and can export to iCal in Leopard only. * iPresent It 2.0 from ZappTek * Synk 6.3 from Decimus Software 01-Nov-07 -- We're mostly catching up with the entries so far. * Timbuktu Pro 8.7 from Netopia: A $4.95 upgrade from previous 8.x releases to obtain Leopard compatibility. You need the serial number and the activation code to purchase the upgrade version. * TextExpander 2.0.3, BrowseBack 1.4.1, and PhotoPrinto 2.1.1 from SmileOnMyMac * Macaroni 2.1 from AtomicBird * CSSEdit 2.6 from MacRabbit: Added Leopard compatibility and the capability to open CSS files whose names don't end in ".css", in addition to bug fixes. * KeyCue 4.0 from Ergonis: Major release that also makes it possible to click the keyboard shortcuts revealed by the utility's cheat sheet. * Miro Public Preview 3 * Hazel 2.1 from Noodlesoft: Also includes several new actions for creating aliases and revealing files. * Radioshift 1.0.3 and Fission 1.5.2 from Rogue Amoeba * Audio Hijack Pro 2.8 Preview and Airfoil 2.1 Preview from Rogue Amoeba : The Instant Hijack component is not yet supported on Leopard. Sonoma Valley Computer Group Newsletter Office 2008 AutoUpdate (MAU) updated to 2.1.1 Microsoft released an update to the Microsoft AutoUpdate (MAU) application in preparation for future updates to Office 2008. The MAU update uses a VISE installer, however the plan is for future updates to Office 2008 to be in Apple PackageMaker format for easier admin install. It is critical that you update. MAU will not tell you about any future updates unless you first install this update to MAU itself. To download, select "Check for Updates" under Help in the menu bar under any Office application. http://blog.entourage.mvps.org/2008/02/office_ 2008_autoupdate_mau_updated_t o_211.html Breaking Down the Walls Between Mac OS X and Windows I'm a bi-platform kinda guy. Not just because I need to be conversant in both Mac OS X and Windows for my job, but also because my life revolves around certain Mac programs and certain Windows programs. On trips, I literally used to pack two laptops: a Mac for creative stuff, and a Windows machine for the speech-recognition program I use to write books, Dragon NaturallySpeaking. A year ago, that all changed. Apple started building its Macs around Intel chips. Using Apple's free Boot Camp utility, you can start up the one laptop in either Windows or Mac OS X (Windows not included) 17 http://www.vom.com/svcg/index.html There's a huge problem with that, of course: the business about restarting every time you want to switch. That's time-consuming, and you can't copy and paste between Mac and Windows programs, or refer to one while you're working in the other. One solution is a program called Parallels Desktop for Mac ($80, Parallels.com). It lets you run Windows *in a window*, right on top of Mac OS X, so you don't have to restart when you want to run a Windows program. You can copy and paste between Mac and Windows programs, and you save a lot of time. Parallels can run any version of Windows back to version 3.1 (and even DOS, Solaris and so on), and it's about 90 percent as fast as running a dedicated Windows PC. I reviewed Parallels in the Times last year. Today, however, the company has released version 3.0 -- a $40 upgrade -- that breaks down the walls between the two operating systems even further. * You can drag and drop files from the Windows desktop to the Mac desktop, or vice versa. You can also rightclick a document in either universe (a Word file, JPEG, PDF or whatever); the Open With pop-up menu, which lists programs that can open it, now lists both Mac and Windows programs. So if you're working on the Mac, you can right- click a Word document and have it open in Word for Windows. * A feature called Coherence mode hides the Windows desktop and other trappings. Instead, each Windows program behaves exactly like a Mac program, floating right there in its own window among your other Mac program windows. (Coherence debuted in Parallels 2.5; in 3.0, it's been refined. For example, you can now specify when you want Windows programs' icons to appear in the Macintosh Dock while they're running.) completely invisible to hacks, pings and bots on the Internet looking to infect you. Your "Windows PC" is therefore much less likely to wind up becoming a "zombie" or "bot" that does the bidding of spammers behind your back. * 3-D graphics. This is a huge one for gamers. People used to say that Parallels was great -- but that it couldn't handle the 3-D games. The new version, however, works with both DirectX and OpenGL 3D, underlying technologies that drive games like World of Warcraft, Half-Life 2, and Unreal Tournament. All of these are now playable on the Mac running Windows. (I haven't tested them, though.) This feature also assists with 3-D drafting programs like 3DMark and video and sound editing software like Sony Vegas. * Transporter. This utility can bring over your entire world -- programs, documents, settings, and all -from a real Windows PC, or from an old Mac running Microsoft Virtual PC, either over the network or using a FireWire cable. * USB 2. Parallels 3.0 does much better with highspeed connections to printers, scanners, flash drives, external hard drives, BlackBerrys and other smartphones -- and headsets. That last improvement should mean that I can finally run my speech- recognition program on the Mac without having to restart in Windows. (In previous versions of Parallels, the computer recognized only bits and pieces of what I said, and with horrible accuracy.) First I thought I would try the built-in speech recognition in Windows Vista. Unfortunately, it was a disaster. Words were dropped, words were misrecognized, and the whole thing was slow as molasses. * A Mac program called Parallels Explorer lets you manipulate the contents of your virtual Windows "hard drive" even when Parallels isn't running. So I tried NaturallySpeaking -- and I got exactly the same results. No matter what I tried, I just could not get speech recognition working in Windows Vista. * You can now set up shared folders in either direction. That is, you can plunk the icon of a Macintosh-world folder right there in your Windows world, for easy opening, or vice-versa. My contact at Parallels told me that he had heard from a number of customers who were successfully using NaturallySpeaking on their Macs -- in Windows XP. (Nuance, the company that makes Dragon NaturallySpeaking, doesn't officially support its use on Macs no matter how you're running Windows. It has, however, received many requests and is exploring the possibilities.) * If you sometimes use Apple's Boot Camp program, Parallels can use the same copy of Windows, so you don't have to install Windows twice. In 3.0, this great, space-saving feature also applies to installed copies of Windows Vista, not just XP. * Shared Networking. I love this one a lot. In Parallels 3.0, Windows "hides" behind the Mac's networking; it's Sonoma Valley Computer Group Newsletter Fortunately, the cool thing about Parallels is that you can create as many "virtual machines" as you want, each one running a different operating system on your Mac. (Web designers in particular enjoy this feature, because it lets them test a certain Web 18 http://www.vom.com/svcg/index.html design in every conceivable browser and operating system.) So off I went to create another virtual machine, this time one that ran Windows XP -- and presto! I had true-blue speech recognition running on my Mac, complete with the ability to copy and paste my transcribed utterances into my Mac e-mail program, word processor or whatever. Better yet, Windows XP doesn't bog down the rest of your Mac programs the way Windows Vista does. On a 2-gigabyte Mac like my MacBook, Parallels is much, much happier running XP than Vista. Remember, you're running two operating systems at once. Windows Vista, on my 2-gig laptop, took a minute and a half to start up, and introduced serious sluggishness whenever I tried to switch from one Mac program to another. That's a sure sign that I've run out of real RAM and am forcing the Mac's virtual memory system to swap what's in memory to and from the hard drive in a frantic attempt to keep everything alive. I recommend Parallels highly. Whether you're a Mac person or a Windows person, the point is that you can now run 100 percent of the world's computer software on a single machine, faster and more easily than ever. (P.S.-- Parallels will soon have competition from programs like VMWare Fusion and CrossOver. I'll review them when they're available in final form.) PC to Mac Migrations Using Ethernet by Ryan, [email protected] So you switched to Mac, but all of your old files are on your PC. You don't have an external hard drive (even though you really should for backups). Your old PC may also lack a CD burner, but transferring large amounts of data via CDs is time consuming Sonoma Valley Computer Group Newsletter and wasteful. How are you going to transfer all your documents? As long as your Windows PC has an ethernet port (and preferably Windows XP) you can quickly and easily drag and drop your files from the PC onto your Mac. While there are many methods to accomplish this task, I’ll describe how to connect the computers directly with an ethernet cable. On your Mac, click the Apple icon in the upper lefthand corner of your screen and then select "System Preferences." From here, find the icon that says "Sharing" and click on it. In this Sharing Preference Pane, find the tab that that says "Internet" and click on it to enter the internet sharing menu. My method is to share the connection from Airport to ethernet. Do this even if you are not using wireless internet, as we are just establishing a network connection between the two machines and need an IP address. If you are not connected to a wireless network, then you must create one using your Mac: simply click on the Airport icon in the upper right-hand of your screen and choose Create a Network. Now find the tab that that says "Services." In here is a list of services. Check the box next to Windows File Sharing to enable this service, then click the accounts button to choose which Users’ home folders on your Mac will be accessible by the PC. At the bottom of the window you will be presented with an address for connecting to your Mac. Now, click the start button on the PC and choose "Run" from the list. In the text box that pops up, type the address shown in the Sharing preference pane. Type in your username and password for your Mac user account, and you will now be browsing your User’s home folder. From here, all you need to do is drag and drop your documents, music, e-mails, and other data to your Mac. Programs to Run Windows on a Mac By [email protected] Things that belong together: chocolate + peanut butter, pretzels + beer, french fries + ketchup. Windows + Mac? They can go together, but don't necessarily belong together. Personally, I never use Windows (though I know a lot of modern technologically- 19 http://www.vom.com/svcg/index.html driven systems such as POS systems, gas pumps, airline reservation software, etc. run Windows software behind the scenes). So, while I've not used Windows since 1999 (partly since I conveniently work at an Apple Specialist), I know how important access to Windows is for over 90% of the computer-using world. I was excited for these people when Apple announced its switch to Intel processors, thus allowing Windows to be easily run on Intel-based Macs. After all, many tens of thousands of people wanted to switch to the Mac, but simply couldn't give up certain Windows-only programs, nor could many people simply walk away from their investment in pricey Windows software titles. Bootcamp, Parallels, and VMware's Fusion are the most popular ways to install and run Windows on a Mac. Bootcamp is a bit different than Parallels and VMWare - it actually allows a Mac to boot into Windows XP or Windows Vista, while the other two programs create a "virtual machine" on your Mac, so you can run Windows apps side-by-side with your Mac apps without rebooting. Bootcamp is also a free program, available for download directly from Apple. Bootcamp will be built into Leopard, Apple's next generation operating system due in October. Small Dog Electronics has happily been on the Parallels bandwagon since last summer. VMWare sounds like a great solution as well, but we simply have more experience with Parallels, Parallels has received excellent reviews, a few Small Doggers actually use it at home, and we've been quite impressed with Parallels rapid upgrading schedule. Parallels 3.0 was recently released, featuring some incredible new features: - Improved Parallels Transporter – Migrate your entire PC, including OS, settings, applications, and files, to your new Mac. Transfer via any network or firewire connection! This is great for Switchers. Sonoma Valley Computer Group Newsletter - 3D Graphics – OpenGL and DirectX support means you can play your favorite Windows-only games and use video and sound editing software on your virtual machine. - New: SmartSelect – Open Windows files with Mac applications and Mac files with Windows applications. Set ‘on the fly’ or as the default. - NEW! Snapshots – Save the state of your virtual machine’s memory, settings, and hard disk in just one click. Revert back to the snapshot at any time. Make changes, try beta software, and explore the Internet, without risking permanent damage to your virtual machine. - NEW - Parallels Explorer – Browse your Windows files, without starting your virtual machine or launching Windows. - NEW - Security Settings – Select the level of integration between Windows and Mac OS X. - Improved Coherence – Launch and run Windows applications directly from your Mac desktop. - Improved Shared Folders – Shared Folders automatically mounts the Windows virtual hard drive on the OS X desktop, letting you drag-and-drop between Windows and OS X, without moving to the Windows desktop. Add/remove/configure shared folders ‘on the fly.’ - Improved USB 2.0 Support – Plug and play your favorite Windows-only USB 2.0 devices, including BlackBerries, PDAs, cameras, and SmartPhones. - Improved Boot Camp Support – Use a Windows XP or Vista partition set up via Apple’s Boot Camp as a virtual hard drive in your Parallels virtual machine. No need for separate installations of Windows for Boot Camp and your Parallels VM! - Guest Operating Systems supported (but not included) Microsoft Windows - 3.1, 3.11, 95, 98, NT, 2000, XP, 2003, and Vista - Linux Distributions - SUSE, Red Hat, Debian, Fedora Core, Mandriva, FreeBSD, OS/2, eComStation, Solaris, MS-DOS, OPENSTEP, and OpenBSD 3.8 and more. All this for only $69.99 - that's Small Dog's price, which is $10 less than most other resellers. Note that when you buy Parallels or VMware, or download 20 http://www.vom.com/svcg/index.html Bootcamp, you still have to purchase and install some version of Windows. Many people already own a copy of Windows, that they may have purchased with a PC. The cheapest way to get a legitiamete copy of Windows is to buy an OEM version with purchase of a new Mac. You can see all the versions of Windows we sell, along with Parallels 3.0 here: http://www.smalldog.com/windowsonamac/ Take Control of Permissions in Leopard Greetings, loyal readers! If you like to go under the hood of Mac OS X, or if you've been forced to by quirky problems, you'll want to check out our latest ebook, freshly revised for Leopard - "Take Control of Permissions in Leopard." Written by Unix guru and Mac aficionado Brian Tanaka, the 87-page ebook mixes practical how-to details and troubleshooting tips with just the right amount of theory as it explains permissions in relation to how you keep your files private, copy files to and from servers effectively, set the Ignore Permissions option for external disks, repair screwy permissions, and delete those files that just won't die. <http://www.takecontrolbooks.com/leopard-permissions.html?14@@!pt=TRK-0060-TCANNOUNCE> For those who want to learn advanced concepts, the ebook also delves into topics like the sticky bit, symbolic versus absolute ways to set permissions, and how to work with bit masks. In particular, Brian looks at what's new with permissions in Leopard, including the disappearance of the NetInfo database and the increased use of access control lists. Don't worry if you're not accustomed to using the Unix command line in Terminal, since Brian provides extremely clear instructions for that, along with how to manage permissions from the Finder's Get Info and Inspector windows, and with more-capable third-party utilities. PS: Those who already own Brian's earlier "Take Control of Permissions in Mac OS X" can upgrade to "Take Control of Permissions in Leopard" for 75% off; just click the Check for Updates button in your existing copy to access the discount. Upgrading to Leopard Points-ofView Leopard is worth it - some great new features and with 10.5.2 some control over the Finder is back. BUT - I have had to migrate several folks backwards and for a choice few re-do the upgrade. New computers that ship with Leopard already are doing quite well as long as older applications aren't brought over in the setup. I have now setup over 3 dozen new machines running Leopard and I still see the same annoyances - mostly just irritating and often related to older apps. or first releases. My list of annoyances (not fatal issues, just irritating) - programs crashes/quits - all iterations of Office Microsoft needs to release the updaters and the aging Appleworks, PS Elements (versions 3 & 4) - glitchiness in the Finder when needing to access pull down menus, double click to open files, etc. Often things are grayed out when they shouldn't be. Usually log out/log in will fix this. -Spaces with Office and CS 3 - just doesn't work the way it should - external devices not always mounting correctly -.Mac syncing 'can' get painfully broken with 10.5.2 - it isn't pretty. -repair permissions still throws odd errors What rocks - ease of network and printer setup, general speed of OS, Spaces (when it works) and Time Machine As always, we appreciate your support and comments. Remember my talk to the Intermediate SIG was to a group of folks who are not all advanced or highly skilled at troubleshooting when things go wrong. They are every day users who just want/need their computers to work reliably. They want to have fun and learn. Upgrading to Leopard is counter productive for these users right now - if it ain't broke, don't fix it. cheers... -Adam & Tonya Engst Leopard -was- pushed out the door before it was Sonoma Valley Computer Group Newsletter 21 http://www.vom.com/svcg/index.html ready (this is straight from the developers) That said with the 10.5.2 update we are finally seeing a pretty good OS for what I consider to be the one that should have shipped in the box. Of course Apple will continue to release updates for a very elegant OS that will definitely keep them ahead of the competition. And help to grow the market share. And yes, Karen is right, as Apple grows we will all experience more growing pains along with them because we are dedicated Mac users! But that is okay - our computing experience is far better than the other side's. If you do plan to upgrade - BACKUP first!!!!!!!!! keep this link handy http://docs.info.apple.com/article.html?artnum=307005 It covers all the main issues that arehappening with painful frequency when upgrading. For my own upgrade I followed John Nouveaux's recommendation - I cloned off, verified the clone, wiped the HD (actually a new HD in my case) and Used Migration Assistant to move my already upgraded apps and user accounts back. This is as opposed to the Archive and Install option is my current method of choice. --KL Second Opinion: To add to the fray, my thoughts on Leopard (a.k.a. Mac OX X, 10.5.x): Is Leopard compelling? No. Is it worth $130? Yes. Should you upgrade? It's up to you. Hard to say? For me, it was worth it, for reason #1 below alone. Read on... 1. Time Machine (TM) is worth the upgrade alone! Though TM has a few interface issues, TM makes backing up your Mac painless. For most home users, TM is easily the simplest way to backup your important files. There is really nothing like anywhere else. TM ROCKS! 2. When you update (say from 10.5.0 or 10.5.1 to 10.5.2), and if you are a paranoid, you should download the combo updater directly from the Apple web site and NOT use Software Update. In my experience, the separately downloaded combo updaters have FAR fewer issues than Software Update. For the latest combo update go here: http://www.apple. com/downloads/ And for my personal mini best practice upgrade: A) Repair Permissions B) Backup to an external drive a bootable clone of your entire system disk Sonoma Valley Computer Group Newsletter C) Backup any other data drives you may have on your system D) Test boot the clone backup, if it doesn't boot, it's doing you no good E) Disconnect as many peripherals as possible (certainly your clone drive) F) Perform the update/upgrade as you choose G) Run Software Update (if there are system updates, you may want to download the combo updater from Apple) H) Repair Permissions I) Test all your crucial applications (iLife, Adobe CS, Office, etc.) 3. The 10.5.2 update, IMHO, is worth it just to get back the ability to have folders you have dropped into the "Stacks" are of the dock pull-right-able (is that a word?) as they were in 10.4 (Tiger). Why Apple dropped this feature in the first place is beyond me. 4. Known problems with 10.5.x which I have personally experienced: - Window Shades doesn't work (Apple broke it with their new secure memory management), and why did Apple ever toss this little feature anyway? When did it go? After OS 8? 9? I can't remember. Rats! - Formatting external drives under 10.5.2 may not work. Look at the second link below for a workaround. I simply connected the drive to a Tiger system and formatted it there. See here for more info: http://macosx.com/tech-support/mac/leopard-cannot-erase-partition-ext-drive/335603.html http://geekgoesmeow.blogspot.com/2007/10/problems-using-pc-formatted-drive-with.html -- OT What is pharming? What is phishing? Phishing These fake e-mails appear to come from legitimate sources. They ask customers to verify personal information or link to fake websites that appear real. Pharming redirects Pharming involves redirecting Internet users to a fake website, even when they entered the correct 22 http://www.vom.com/svcg/index.html address. a year. These bogus sites often look real, but secretly collect any personal information and passwords entered. Users end up at fraudulent sites by having spyware or a virus loaded on their computer, or by sophisticated hacking tricks. Avoid passwords that use: Beware of any changes to the logon screen. If you are asked for anything out of the ordinary, do not enter any information. Beware of e-mails that: * Urge you to act quickly because your account may be suspended or closed. * Don't address you by name, but use more generic language like "Dear valued customer." * Ask for account numbers, passwords or other personal information. Do not click on any link in these suspicious e-mails. How do I proterct myself? 1. Secure your computer: Don't let your computer become an open door. Creating strong passwords and keeping your software up-to-date are just two ways of maintaining your computer's security. How do I do this? Create strong passwords. Create Strong Passwords How strong is your password? Your password is the first line of defense to usaa.com. It is very important to have a password that cannot easily be guessed by others. Your privacy and our ability to serve you safely depend, in part, on your diligence in creating a strong password. Here are a few pointers for creating stronger passwords: Password Management Tips * Use a unique password for each service or site you use. * Create original passwords using a combination of numbers, upper and lowercase letters, and punctuation. * Choose a meaningful and memorable password that would appear as a random string of characters to another person. * Avoid using software or websites that save your passwords. * Don't use the "Remember Me" function when logging on to a website. * Change your online account passwords at least twice Sonoma Valley Computer Group Newsletter * Your Social Security number. * Account numbers. * Phone numbers or addresses. * Birth dates or anniversaries. * Names of relatives or pets. * Sequences or repeated characters (such as "abcde", "12345" or "77777.") 2. Keep your operating system, Internet browser, firewall, antivirus and anti-spyware software up to date. Install and Update Security Software You may not be adequately protected if you don't use up-to-date security software. Install Security Software There are a number of reputable security software providers from which to choose. Some of the most popular sites are provided below for your convenience. USAA neither endorses nor guarantees any offerings from third–party product providers. Antivirus software * McAfee * Symantec * ZoneAlarm Antivirus software protects your computer from viruses that can destroy your data, slow your computer's performance, cause a crash, or even allow spammers to send e-mail through your account. Antivirus software scans your computer and incoming e-mail for viruses and then deletes them. To be effective, your antivirus should update routinely with antidotes to the latest Internet viruses. Most commercial antivirus software includes a feature to download updates automatically when you are on the Internet. Firewall Software * ZoneAlarm * Symantec * AVG * Computer Associates Firewalls help keep hackers from accessing the personal information on your computer without your permission. They also regulate and monitor the flow of data between your computer and the Internet. 23 http://www.vom.com/svcg/index.html For your firewall to be effective, however, it needs to be set up properly and updated regularly. Like antivirus software, most firewall software can be set to download updates automatically when you are on the Internet. Anti-Spyware * Lavasoft's Ad-Aware * Spybot Search & Destroy * Microsoft Anti-Spyware Spyware is software installed without your knowledge or consent that harms your ability to use your computer, sometimes by monitoring or controlling how you use it. To avoid spyware, resist the urge to install any software unless you know exactly what it is. Your antivirus software may also include an anti-spyware capability. If it doesn't, you can install separate anti-spyware software and then use it regularly to scan for and delete any spyware programs that may sneak onto your computer. Pop-Up Blockers * MSN Toolbar * Google Toolbar * EarthLink Toolbar Pop-up browser windows are often considered a nuisance. However, some pop-ups may ask you for personal information. Several toolbars are equipped with their own pop-up blocker software. Always update your system Your operating system and security software likely offer free software updates or patches designed to detect and eliminate vulnerabilities that hackers could exploit. In many cases, your operating system and security software can be set to automatically retrieve and install these updates for you. If your system does not do this, bookmark the manufacturer's website so you can regularly visit to update your system with the latest defenses. Operating System * Microsoft Windows * Mac OS Your operating system is the foundation for every function your computer performs. Keeping your operating system up-to-date is a must if you hope to protect your personal information from attackers. Sonoma Valley Computer Group Newsletter Browsers * Internet Explorer * Mozilla Firefox * Safari Check for web browser updates periodically. Doing so will decrease the likelihood that your browser's security will be compromised. Practical Web Browser Adjustments Your Web browser (such as Internet Explorer, Firefox and Safari) allows you to view and interact with Web pages. Vulnerabilities in your browser can make it easier for your computer's security to be violated. However, making a few common adjustments can reduce your risk. Upgrade Your Browser If an online intruder manages to access important data on your computer, encryption will render the information unusable to that person. Upgrade your browser if it has less than 128-bit encryption. Your browser's Help menu (located at the top of the screen) or its support website can assist you with an upgrade. Enable Cookies In addition to creating a personalized experience when you visit usaa.com, cookies help us authenticate your computer. When you enable cookies on your browser you allow us to deposit a small, harmless "identification card" on your computer to help maintain the security on usaa.com. Because instructions to enable cookies vary from browser to browser and even between versions, consult your browsers "Help" menu for details. Note: Use caution when visiting unfamiliar websites while cookies are enabled. Some untrustworthy sites will deposit cookies meant to track where you go on the internet. USAA does not track you when you leave usaa.com. Disable AutoComplete The AutoComplete feature found in a number of browsers makes it easy for you to fill out forms and log on to some web sites. However, this feature may require your browser to store sensitive data that could be compromised by an intruder. You can disable the AutoComplete feature of your browser. Consult your browsers "Help" menu for details. 24 http://www.vom.com/svcg/index.html A Note About Wireless Device Use Malware With the growing popularity of Web-enabled devices like PDAs, mobile phones and laptop computers, accessing your personal information on public wireless networks is easier than ever. How can you protect your wireless connection to the Internet? Malicious software that is harmful to the normal functioning of computers. It may send personal information on your computer to unauthorized parties via the Internet. Malware includes computer viruses, worms, Trojans and spyware. Choose Wi-Fi Hotspots Carefully Those free wireless hotspots at the public library and coffee shops may be very tempting. But they could come at a price. Such open networks are often vulnerable to security breaches. Try to find wireless networks that require a password. Information sent over secure networks is encrypted for your safety. 3. Secure your browser by adjusting its settings, if necessary. 4. Stay informed about potential security threats. Install and update security software If you use the Internet for financial transactions or to store sensitive information, installing security software on your computer is a necessity. But once the software is in place, your dedication to keeping it updated will make it tougher for thieves to take advantage of you. Advanced Security Tips People with Internet savvy are well aware of the dangers that lurk on the Web — especially when e-commerce is involved. To assist experienced Internet users like you in assessing your security, we've prepared the list of reminders below. Disable File Sharing Unless you absolutely need it, disable file sharing to prevent unauthorized access to your computer. Disable Hidden File Extensions If your operating system is set to hide file names, you may be vulnerable to an online attack. You could be tricked into believing that a potentially harmful executable file (.EXE) is actually a picture or text file. For example, the potentially malicious "familyphoto.jpg.exe" would appear harmless as "familyphoto.jpg" if file extensions are hidden. Be sure to disable hidden file extensions. Secure Your Home Wireless Network If you've got the aptitude to set up your own wireless network at home, develop the expertise to keep it secure, too. Try to position your router near the center of your home and away from windows. This reduces the chance your signal could leak outside to neighbors' homes or into the streets. Also, change the default network password and be sure to disable the Service Set Identifier (SSID) Broadcast. The SSID can act as an advertisement to intruders. Enable JavaScript with Care Active controls like JavaScript help make web pages interactive. You can be certain that while on usaa.com you can safely navigate with JavaScript functionality in the background. However, always use caution when going to unfamiliar websites if you’re surfing with JavaScript enabled. Be Cautious with Third-Party Browser Add-Ons Those nifty little toolbars and search engines you add to your browser may add convenience and power to your Internet experience. But add-on software from some websites may unknowingly install malware on your computer. You should only download software and updates from sites you know and trust. Sonoma Valley Computer Group Newsletter 25 http://www.vom.com/svcg/index.html Sonoma Valley Computer Group Newsletter 26 http://www.vom.com/svcg/index.html Sonoma Valley Computer Group Newsletter 27 http://www.vom.com/svcg/index.html Sonoma Valley Computer Group POB 649 El Verano, CA 95433 Topics: • MARCH SVCG USER MEETING Date: Saturday, 3/8/2008 Place: Sonoma Public Library 755 West Napa Street Time: Mac: 9 am to 10:00 am Mac and Windows: 10:00 am - 11 am Topic: Your Questions Answered and Elections, and More for Mac and Windows Users March Newsletter 2008 This month we have election of Officers and will have a combined meeting starting at 10 am. It shouldn’t take long, so we will have time to share new gadgets and information. I will show a search tip that everyone should find useful. Tom is bringing the new “toys” he got for Xmas. I found an interesting review about Magic Jack - the high speed internet phone service device that I saw at CES in Las Vegas. “Need a second phone line? How about a dedicated business line for your home-based enterprise? A cheap way to make calls while traveling the world? Look no further than the MagicJack, quite possibly the coolest gizmo of 2007. All you do is plug the little guy into a USB port. It automatically installs its own software: a nifty little dialer/address-book app. (During the initial setup, you get to choose your own local number for inbound calls.) Now just plug any corded or cordless handset into the MagicJack's standard RJ-11 jack and presto, you've got a dial tone. And voice mail. And three-way calling, caller ID, etc. You can also use a headset if you're traveling and don't want to schlep that bulky old Princess phone. The MagicJack costs $40, which includes a year's worth of unlimited local and longdistance calls. (Free international calls to other MagicJack users, too.) After that, you'll pay just $20 per year. I've tried this thing, and let me tell you: It rocks. It's way easier to use than Skype, way cheaper than Vonage, and way cool to boot.” See you at Saturday’s meeting. —Beth Vol. 1 No. 3 Need a sticky note? Put it on your computer! by Linda Gonse, Editor & Webmaster, Orange County IBM PC Users’ Group, CA www.orcopug.org editor(at)orcopug.org Obtained from APCUG with the author's permission for publication by APCUG member groups. Sticky note programs for your pc, as you might imagine, are a utility that takes the place of paper Post-It notes that we all stick to our monitors! But, sticky note programs I’ve researched this year discouraged me from even trying them out. Sometimes they didn’t have enough features, or if they did, they were expensive. Then, someone recommended a program called Stickies, created by Tom Revell, at www.zhornsoftware.co.uk/. So, I looked at Stickies on the web page, liked what I saw, and downloaded the program. My first discovery about the program is that it is small, 953Kb, and doesn’t interfere with system files and doesn’t write to the registry. In fact, Stickies stores all its information in a single text-based ini file. When was the last time you had a program on your computer as wellmannered as this one? An icon in your system tray will allow you quick access to Stickies’ features and options. From this dropdown list you can manage your Stickies notes, configure them, get help, and download new skins. When you do make a Sticky, it won’t disappear unless you tell it to, and it stays where it is placed. You can edit, format, and print them. Make as many as you want, or as many as your screen space will permit. But, to save room and keep Stickies organized, they will snap to each other and to the sides of the screen where they can be neatly lined up. You can even “hide” them from view. Besides viewing Stickies on your screen, you can attach them to a website, a document, or a folder, so they only appear when the objects they are attached to are on the screen. Stickies are portable, too. You can transfer Stickies from one computer to another over your TCP/IP network connection, to your PDA and back again, or send to friends in email. They can be set to “sleep” and appear on a specified date and time, as announcements or reminders. They can even play a sound alarm so they get your attention when they “awaken”! What’s fun is being able to customize the notes with various fonts, colors and buttons. You can even download customized skins from a big selection to change the outward appearance of the notes — plain, borderless, simple border, etc. The notes can be resized, just like the sticky notes in Acrobat. Stickies are located in five categories within the application so you can see and manage them. You can search for information in Stickies, wake sleeping Stickies, restore closed Stickies and detach Stickies. What else? Oh, yes! Another attractive feature of Stickies is...the program is free! What are you waiting for? Try it out and see if you like this little program as much as I do! Icons disappear Right-click on any open area of the computer desktop, then chose Arrange Icons By. If your icons have accidently become hidden there will be no checkmark in front of Show Desktop Icons. Just click that option and your icons will reappear. Unusual windows appear Windows has a lot of keyboard shortcuts that can be accidently accessed. For instance, when I started this column, I wanted to hit the Shift key and the letter “h” for the word Have. However, my finger slipped and I hit the Ctrl key and the letter “h” instead. A window popped up asking what I wanted to Find and Replace, which is not at all what I intended. If this ever happens you to you can usually just close the pop up window, but occasionally you have to look a little further into what happened. For instance, when working in Microsoft Word, it you accidently hit Ctrl+N, a new window will appear making it look like you just lost your entire document. If you look closely you will be able to figure out that all you have to do is close the new window and the document you were working on will reappear. If you can’t figure out what happened or you get caught in a loop, restarting your computer will usually bring you back to normal. Lost toolbars As noted before, an errant key press can cause a problem. This time the culprit is one of the F keys. Accidently pressing the F11 key can make the toolbars disappear. This is often used as a feature when you want to show something in what they call “full screen mode”. If this happens to you, just press F11 again to make the toolbars return. The toolbar moves Have you ever had the toolbar that usually appears on the bottom of the screen show up on the side or top of the screen? There is an easy way to get it back where it belongs. Just place your cursor right next to, but not on, the Start button. Then hold the mouse button down and drag the toolbar back where it belongs. Dramatic slowdown A dramatic slowdown can mean that your hard disk is filling up. The computer uses the This article has been provided to APCUG by the author solely for publication by APCUG member groups. All other uses require the permission of the author (see e-mail address above). Weird Windows Behavior By Sandy Berger, compukiss.com Sandy(at)compukiss.com www.compukiss.com Obtained from APCUG with the author's permission for publication by APCUG member groups Have you ever been completely dismayed by your computer? Does it seem to do unusual things that you can’t trace back to any of your actions? Well, you are not alone. This happens to all computer users. In the computer world, unusual things sometimes happen. Here is a list of some weird computer behavior and how to combat it. February Newsletter 2008 Page 2 Vol. 1 No. 2 hard disk as sort of a scratch pad when it computes, so when your hard drive starts to fill up, it can slow the computer down significantly. Click on My Computer and highlight the drive called Local Disk (C:). Look at the Details area to see how much space is free. You should have at least 10% of your hard drive free. If you don’t, a hard drive cleanup is in order. Delete unnecessary programs and backup old files and photos to an external drive or CD so you can delete them from the hard disk. You can use the Disk Cleanup utility to empty the recycle bin and delete unnecessary temporary files. To access it, click on Start, choose All Programs, then click on System Tools where you will find Disk Cleanup listed. It will walk you through the cleanup. Once your hard disk has more free space, you computer will perk up considerably. You might also consider defragging your computer to speed it up. The Disk Defragmenter utility is in the System Tools area. Remember there are other things like viruses and spyware that can also slow down your computer. No sound Sometimes the sound gets muted by mistake. Look at the taskbar at bottom of the screen. In the right hand side you will see a small icon that looks like a speaker. If it has a red X on it, the sound has been muted. Click on the icon, then click to remove the checkmark in front of the word Mute. If you don’t see this icon, go to the Control Panel and choose Sounds or Sounds and Audio Devices where you will find a place to uncheck the Mute option. Many laptops and some desktops also have a volume button on the keyboard which you can use to mute and unmute the speaker. Mouse shutters If your mouse is hard to control or acting erratic, it may need a cleaning. An optical mouse with a flat bottom just needs a cleaning with a damp cloth. If your mouse has a roller ball on the bottom, remove the ball and clean the rollers inside the mouse with a Q-tip soaked with isopropyl alcohol. Hope this gets you through some of those weird Windows moments in your life. solely for publication by APCUG member groups. All other uses require the permission of the author (see e-mail address above). Year 2007 Tax Software by Milton G. Gugenheim, Jr., a member of HAL-PC, Texas, and an AARP Tax Aide Instructor and Local Coordinator for over 12 years www.hal-pc.org mgug(at)hal-pc.org. Obtained from APCUG with the author's permission for publication by APCUG member groups. Personal Software Most of us seem to put the dreaded tax chore off until the last moment and then find ourselves faced with incomprehensible IRS forms, shoeboxes of receipts, check registers, antacids and headache pills. The return must be filed by Tuesday, April 15, 2008 (you can file an extension to delay filing until August 15, 2008. But payment, without P&I, is due April 15, 2008 – the IRS is nice, but not that nice!) Fortunately help is on the way in the form of a couple of good tax preparation programs from Intuit – TurboTax, H&R Block – TaxCUT and 2nd Story’s TaxACT. This review covers the two most popular programs. In addition to well-crafted interfaces and good online help, both TaxCUT and TurboTax include Microsoft’s Internet Explorer Web browser for seamless integration with the World Wide Web for updating. An internet connection is required to obtain updates as the software is released in December, before the IRS has completed all the forms, etc. Even if you think that you need the skills of an experienced CPA in the preparation of your return, either of these programs will help you to become better organized and possibly keep accountant fees to a minimum. I found the following software tax packages for the 2007 tax year: TurboTax Basic, TurboTax Deluxe, TurboTax Premier, TaxCUT, TaxCUT Deluxe, and TaxCUT Premier, for Windows 98, 2000, ME, XP. Vista and MacPowerPC processor. Most of the local office supply stores and other retail and software This article has been provided to APCUG by the autho r February Newsletter 2008 Page 3 Vol. 1 No. 2 outlets stock the software. There are free tax preparation programs on the web. Go to a search engine and enter “free federal income tax programs”. TaxACT is a good free program. The program is easy to use and includes forms most tax payers require. A paid version is also available for more complex returns. Features TurboTax Basic is the basic package needed to file all individual returns including professional or sole proprietor, and includes Internet Explorer on the CD. TurboTax Deluxe includes all the features of TurboTax Basic and one free e-file (after rebate). Plus extra help for deductions – the deduction finder (library resources, tax planner, on-screen references and IRS publications, video advice and a financial planner). TurboTax Premier includes all the feature of TurboTax Deluxe plus help for investments, complex taxes, Schedule C business and Rental Property. TaxCUT Deluxe is almost identical to TurboTax including Internet Explorer 6 on the CD. TaxCUT Deluxe includes all the features of TurboTax Deluxe, tax tips, on-screen IRS instructions and publications. All the programs will import financial data from most popular financial programs, and include details on preparing a return, reviewing a return, electronic filing (e-file) via a second party, planning for next year, plus help locations. Installation All packages were easy to install following the given directions. TurboTax Basic requires 175 MB of disc space without the installation of Explorer. TaxCUT Deluxe requires 170 MB of disc space without the installation of Explorer Manual Both TurboTax and TaxCUT include a onscreen user guide with typical screens of the described function. All the usual files, edit, forms, tools and help are in the tool bar. TaxACT has almost as much on-screen help February Newsletter 2008 General Overview All of the packages have an easy step-by-step program to walk the taxpayer through the various steps required to do a return. The experienced taxpayer may prefer the forms method after completing a basic information page. The taxpayer selects the form and fills in the required information. Some have supplemental sheets for recording information, which is then transferred to the form. Help is available from any screen. All programs import from Quicken and Microsoft Money. Details The latest tax changes are incorporated in the packages (at the time of release). Each package allows the taxpayer to enter data on various forms after completing the basic information sheet. The return is then saved. Be sure to give the file a name if more than one return will be prepared using the same program. The programs may be used whether you are the organized type or the shoe box type. The shoebox type should organize the various types of entries first. Printing TurboTax and TaxCUT allow you to print an IRS return or select a form or schedule to be printed. The current computer printer setup does not have to be changed. Check to be sure you have the latest updates prior to printing the return for filing. Print a return for filing and a return for your records. The record return will contain detail sheets. I have no experience using these programs to e-file. Summary The Basic package of TurboTax or Deluxe of TaxCUT is more than adequate for most users. The upgrade packages are great for users who like the “bells and whistles” that include lots of helpful literature, suggestions, etc. The street price for the basic packages is around $20, TurboTax Deluxe, and TaxCUT Premier is about $40 Each company has an extensive business program for about $70 +. A new program is required for the each tax year. TurboTax and TaxCUT sites, each sell the programs and it will cost more than the local stores. Helpful Hints: I suggest the return be prepared in all caps since this is preferred by the Page 4 Vol. 1 No. 2 IRS. All returns are mathematically corrected based on the input data. Most of programs have promotion tie-ins, such as a money program, anti-virus, etc. Read carefully the conditions before buying the program. TurboTax, for more info goes to: www. turbotax.com/support. Block TaxCUT. For more info go to: www.taxcust.comand for TaxACT go to: www.taxact.com. for use within the United States of America, it is quite international in scope. How it works in various countries may or may not be subject to various controls. However someone with the right equipment might be able to tap into a satellite that carries Internet signals. Yet a very great portion of Internet traffic is in or at least involves the United States It is the services on the Internet that make it interesting to the ordinary user. Historically it was used for short messages and moving files from one location to another. The messages might be nothing more than a notice that a file was ready to be transferred or that it had been successfully received. It grew into something in which anyone could bring useful files to their local computers and send complex messages with files often attached. The technology for providing and receiving many services has changed and made more complex, yet more user friendly. Internet capable technology is often used in local networks called Intranets, which may or may not be connect to the overall Internet. Different individuals work with the Internet in ways that may be unique to them. The ordinary person does not know or care how it works, just that he or she can use it for the desired services, such as sending e-mail messages. The Internet can be something mysterious and quite technical. It can also be something that appears easy to use. This may depend on what one wants and what is loaded on a particular computer. Very often a company that one uses to connect and receive services tries to make things look as simple as possible to the end user. This article has been provided to APCUG by the author solely for publication by APCUG member groups. All other uses require the permission of the author (see e-mail address above). The Internet, What Is It? Written by Hilton Kaufman, a member of the Chicago Computer Society, Illinois www.css.org hmkaufman(at)earthlink.net (This is the first of a short series of articles explaining what the Internet is.) The Internet is one of those things that is a bit tricky to define and explain. It is a network of computer networks that provides various services, such as e-mail and the World Wide Web, with a hierarchy of naming conventions to consider. No one can tell exactly how many computers are part of the Internet at any moment as individuals are constantly signing on and off. There is also the historical aberration that the intended structure of the Internet is not how it works today. It was supposed to be a bunch of independent connections and multiple possible routings so that if one part went down, say the area in lower Manhattan about five years ago, messages could go through on another route. Now everything goes across country on a backbone consisting of maybe five or six parallel main trunk lines. It also was once for government and educational use only. Many government functions now use newer networks with connections totally separate from what we know as The Internet. They may or may not permit connection to the Internet for routine matters, but severely limit who can get into the secure internal networks. Schools seem to find that the Internet works fine for them. Much of the Internet involves commercial entities today. While the Internet was originally designed February Newsletter 2008 (Future articles in this series will explain how the Internet is hooked together, the addressing system that sends things to the right place, and some of the services available over the Internet.) Hilton Kaufman serves as the technical support person for the procedures writing unit of an Illinois state agency, where higher level technical support personnel are concerned with the details of Internet conPage 5 Vol. 1 No. 2 nections and services. As such, he uses the software provided to him to create forms, convert documents into PDFs, advise members of his unit as to how to use the available software, and similar tasks. For his home computer, he can go all out and get a powerful machine that allows him to do things like playing games and surf the web without getting in trouble. He has prepared a number of articles aimed at novice users on the basics of standard computer programs. This article may be published only by APCUG member user groups. All other uses are prohibited. When used, APCUG must be acknowledged as the source and the author credited. The Editorial Committee of the Association of Personal Computer User Groups (APCUG), an intern ational organization of which this group is a member, brings this article to you. Scanning Published Photos By Irving Elliott, Twin Cities PC User Group, Minnesota www.tcpc.com/ irving.elliott(at)att.net If the density (squares per inch) of the scanned picture is not an exact multiple of the pixel density of the scanner, computer screen, or printer, an interference pattern occurs. They may also appear if the original photo is slightly rotated after scanning. Colored pictures from publications may also give you interference patterns. For these, the halftone process uses filters to split the image into more than one black-gray-white photo, with each photo representing the intensities for each color. In each resulting halftone, the blob pattern is slightly offset from that of the other halftones. The picture is reproduced by printing the same paper once for each halftone, in the corresponding color. The printing press does not print one color on top of another because of the slight offset of the halftones. You can get rid of the interference pattern by processing the picture with any photo software package that has a “blur” or “soften” selection. For example, in Paint Shop Pro, the IMAGE/ SOFTEN menu selection spreads the black blobs so that the fuzzy bars magically disappear. Obtained from APCUG with the author's permission for publication by APCUG member groups. If you scan a photo from a newspaper or magazine, then examine the results on your computer screen, you may see a criss-cross pattern of fuzzy lines over the entire print. If you print the scanned photo, you may also see such a pattern. This happens because pictures in newspapers and magazines are printed in a “halftone” mode. The halftone process was invented when it was desired to print black-gray-white photographs using a printing press that used only single-color black ink. In this process, the photo is divided into a pattern of small squares, then each square is replaced with a black “blob” of a size proportional to the average shade of black in the square. For example: a white square remains white; a light gray square becomes a small black blob; a dark gray square becomes a larger black blob; a black square remains black. The gray shades were called “half-tones”, which explains the name of the process. Originally, the conversion was done by rephotographing the picture with a camera that contained a wire screen. then developing the picture in a high-contrast mode. Nowadays, the process can be accomplished on a computer. February Newsletter 2008 This article has been provided to APCUG by the author solely for publication by APCUG member groups. All other uses require the permission of the author (see e-mail address above. Page 6 Vol. 1 No. 2 download the utility directly to your hard drive, you run the risk of storing the undelete program over the very data you are trying to recover. If you have a second hard drive, you can download to that or better yet, download directly to a thumb drive. That avoids all danger of losing important data, and it has the additional advantage of immediate portability. The programs all work similarly. Direct any of the programs to a specific disk and you will get a list of all deleted recoverable files on the drive. You may also get a description alerting you that the file(s) may be wholly or partially recoverable. That’s good to know. Direct any recovered files to an external hard drive if you have one. Don’t save anything to your hard drive until you have recovered everything you need. Use Windows Explorer to manage the recovered files. Group them into categories to sort or group the files so you can easily determine if they are program files, data files or something else. Some files may have data missing if Windows overwrote some of the sectors where it was stored. If after all this you haven’t been successful, your best alternative is to consider a data recovery service. These can be a devastating drain on your wallet, so don’t use these services to recover saved game files. Do some comparison shopping as rates can vary considerably. Good luck and watch those sticky fingers when they hover near the delete key. Recovering Files from a Hard Drive By Vinny La Bash, a Member of the Sarasota PCUG, Florida www.spacug.org labash(at)spcug.org Obtained from APCUG with the author's permission for publication by APCUG member groups. Have you deleted a file that you need and you don't know how to get it back? The first step is to make absolutely sure that it has been deleted. Open your Windows Recycle Bin and double-check. Is it in there? If so, simply rightclick on the file and choose Restore. If you have emptied the Recycle Bin the next step is to restore the file from your latest backup. You do back up your data regularly, don’t you? Unfortunately, there is no native “Undelete” command in Windows XP. This is a mystery because Microsoft had a nifty undelete feature in Windows 3.1 which somehow disappeared in Windows 95 and subsequent versions of the operating system. This is abysmal for Windows users, but profitable for third party software developers. It’s important to understand that when a file is deleted it is not actually removed from your system. Windows deletes only the first letter of the file’s name and replaces it with a marked for deletion character. This makes the file “invisible” to windows, and if Windows needs the space for something else, it has no qualms about overwriting your valuable data. What this means is that if you accidentally delete a file, you have a limited amount of time to recover it before windows stores something else over the same space. It may not happen right away, but it will happen eventually. Since there is no way within XP to recover a lost file, you have to turn to a third party solution. The good news is that there are several excellent programs that will do the job easily. The even better news is that these programs are free. Isn’t that nice? Use Google or your favorite search engine to find FreeUndelet, PC Inspector File Recovery, or Undelete Plus. All of them work well though you may find one easier to use than another. That’s a matter of personal preference. You need to be cautious about this. If you February Newsletter 2008 This article has been provided to APCUG by the author solely for publication by APCUG member groups. All other uses require the permission of the author (see e-mail address above). Smart Computing Tip Of The Day Use a Web page image as wallpaper in Windows XP. Wallpaper doesn’t necessarily have to be a picture that resides on your computer. Select any graphic you find on the Internet by placing your mouse pointer on the image you want and right-clicking. Select Set As Background from the pop-up menu, and you will have changed your wallpaper. (Be sure you have permission to use the image.) Page 7 Vol. 1 No. 2 Windows Live Hotmail solicit personal data, like passwords or financial information you can report the phishing scam. Click the down arrow by the Junk link and select Report phishing scam. Maintain your safe senders, safe mailing lists and blocked senders to be sure you get the email that you need. Be careful when blocking a sender in choosing whether to block only the sender or domain. I like to keep things organized and Windows Live Hotmail makes it easy to keep email organized. Just create new folders and file existing messages in them for later reference. Move messages by checking those to move, then use the Move to drop down menu to file them. The full version makes it even easier. You can drag and drop messages into the proper folder. To delete messages, select the messages, and then click delete. If a filing system goes awry, you can use the search box above the inbox to find messages in one of your folders or inbox. Just type in a search and select the Mail button. Clicking web accesses images, news, or information across the Web based on your search. Hotmail can even help maintain contacts. Contacts can be imported from Outlook, Outlook Express, Windows Contacts, Yahoo Mail and Gmail. On the other hand, when you receive an email from a new contact you can easily add that person to your Windows Live Hotmail contact list. Just click the Add contact link below the From: line on their email. And your address book automatically updates anytime a contact changes Windows Live contact information. You can export Windows Live Hotmail contacts to a CSV file to transfer to another email account or save a backup copy. If you regularly add email addresses to your contacts when you receive mail, duplicate contacts can become a problem. Now when you add a new contact from your inbox by clicking Add contact in a received message and the contact has the same name as an existing one, you're asked if you want to merge them. You still have the option of keeping them separate, giving you complete control over your contact list. Running clean up duplicate contacts searches for and cleans up by Lynn Page, Editor, Crystal River Users Group, Florida www.crug.com newsletter(at)crug.com Obtained from APCUG with the author's permission for publication by APCUG member groups. I have had a Hotmail account for many years and use it regularly. The latest Windows Live Hotmail is easier to use and includes many impressive features. With 5 GB inbox so you don’t have to worry about it filling up while you are away. Safety features, including color codes alert you to suspicious email and spam filtering automatically sorts out unwanted email. You can even drag and drop messages between folders to keep things clean and organized. I use the full version, which contains some more advanced features but you can choose the classic version. Hotmail opens to the Today page, showing a status meter of mail usage, current news headlines, and a folders view showing how many unread emails are in the inbox. Color codes make it easy to tell at a glance whether a message is safe or not. The bar at the top of a message comes in three colors: White means the message is from known contacts. Yellow means the message is from someone not on your contacts list. Red means the message appears to be fraudulent. Control junk email with filters and senders lists. Select low, standard or exclusive filters. I use standard and it catches most of the spam. I also have junk email found with the filter sent to my junk email folder, where it is automatically deleted after five days. However, I look at the folder and empty it daily. After using the filter for some time, you may decide to immediately delete junk email. You can mark a message as safe or unsafe. Clicking the mark as unsafe link, automatically reports the sender to Hotmail’s junk email filters and deletes the message. Then the sender will no longer be able to send you email and will receive notification that your address is not valid. If a nonjunk email gets accidentally filtered to the Junk folder, clicking on the Not junk link to report a message as not junk. If someone is trying to February Newsletter 2008 Page 8 Vol. 1 No. 2 duplicates. Just choose to delete, edit or merge information into one contact. Windows Live Hotmail contacts have fields for most information you need and probably more. Add a first and last name, nickname; personal and business email address, phone numbers and address; birthday and a note for other information. Options provide personalization features to suit your needs. Forward email from other accounts to Hotmail or forward Hotmail to another account. Set up a personal vacation reply when you will be unavailable. The reply is sent to any message that goes into the inbox. If you receive many messages from one person, they will get the vacation reply every four days. Customize your email by selecting a language, reading pane settings and your email signature. Set whether to save a copy of sent email. You can even have sent mail include a different reply to address. Select the reading pane configuration to make the reading pane appear on the right or bottom of the screen or turn it off altogether. I personally keep the reading pane off in all of my email accounts. That way if a junk email gets through the filters, I can select and delete it without dealing with the message at all. However, the full version of Windows Live Hotmail has a reading pane so you can preview a message without risk. The reading pane lets you quickly view your e-mail. Email from unknown senders has a yellow safety bar, and the attachments, pictures and links blocked to help avoid alerting spammers. You quickly go from message to message without opening and reloading the page. Double click the message to open it up in the full window. You can also change your inbox layout. If you like to get an audible alert of new email, set Windows Live Messenger to notify you. In Windows Live Messenger, go to select Options in the Tools drop down menu. In Options select Alerts & Sounds and then Display alerts when e-mail is received. To send an email, click the New envelope icon that in the top menu bar. In the full version, clicking the drop-down arrow to the right of the New button opens a menu to create new February Newsletter 2008 Folders, Contacts and Groups. If you click away from the email you’re composing, you’ll receive a prompt to Save as draft. Use font styles, sizes and formatting, bullets, graphics and even emoticons while creating a message. Add recipients to an email from your list of contacts. Or with the full version just start typing the first or last name of the recipient and auto-complete finishes it from your address book. If you regularly send email to the same group of people create personal distribution lists. Create a new list from your contact list. Just click on All contacts in the Contacts section and select the contacts in a group and then click the down arrow to open the Add to group drop down menu. Choose to add them to an existing group or create a new one. Once a group has been created type it’s name into the To box when you want to send mail to everyone at once. Remember to use bcc. I personally don’t use blogs but if you do you can publish blog entries to your Windows Live Space from Windows Live Hotmail. If you have a customized a MSN.com page you can add your inbox to it. Then a glance at the page lets you know when you have new email. You can access and reply to email from a Web enabled cell phone or mobile device. Browse to www. mobile.live.com and log into your Windows Live Hotmail account. This article has been provided to APCUG by the author solely for publication by APCUG member groups. All other uses require the permission of the author (see e-mail address above). How I Find My “Deleted” Emails by Tom Thiel, President, Lake-Sumter Computer Society www.lscs.us tthiel5(at)Comcast.net Obtained from APCUG with the author's permission for publication by APCUG member groups. Old Emails are one of my most frequent retrievals from my backed-up files. My current rate of email accumulation is about 20-30 a day. I’ve forced myself to maintain my accumulated emails in my Inbox and Sent Emails folders to a maximum of not more than 1,000 each. So periodically I just arbitrarily “lope off” the oldest one-half to one month Page 9 Vol. 1 No. 2 needed if you are continuously on-line). You may set IE to Work Offline as follows: With IE open select File, and then check Work Offline. No new emails can come in under this mode. 2. Now close OE. 3. With Windows Explorer I find the folder “Toms emails” in My Documents and rename it to “Toms emails Today” 4. Then I try to guess what backup might have the particular email I’m looking for from among the various backups I have on the external USB drives. 5. With Windows Explorer I find the folder “Toms emails” on that external backup copy. 6. Then I Copy that folder and Paste it into my current My Documents folder. 7. I now see two email folders in My Documents; “Toms emails” which just was Pasted from the backup copy and the folder “Toms emails Today” which had been renamed earlier. 8. Next I open IE again. 9. It asks me “Do you want to work online?” 10. Be sure to say NO! 11. I then try to locate the desired email; sometimes I use IE’s Find capability to do this. Hopefully, I have guessed correctly and I find the desired email the first guess. 12. I open it and then copy it to my Desktop by choosing File and then Save As and Save To Desktop. 13. Now I close IE and with Windows Explorer find the folder “Toms emails”, the one I just loaded from the backup, and from which I retrieved the desired email, and I delete it. 14. Next I rename “Toms emails Today” back to “Toms emails” 15. Then I open IE and say Yes I want to Work Online. 16. I find the email that I had copied to my desktop and double-click on it to open in IE. I can then save it back into my current emails and do whatever I Smart Computing Tip Of The Day Customize Your Taskbar To customize the Taskbar properties, click Start and Control Panel and then double-click the Taskbar And Start Menu icon. The Taskbar And Start Menu Properties dialog box will open, giving you options to change the appearance and functionality of the Taskbar. To choose an option, click the box in front of it. To remove an option, click it again. or so of emails. I try to manage some of these by placing them into other folders but that isn’t very effective for me. What this procedure means is that frequently I find myself wishing I still had that old “deleted” email. (The latest one was the Acoustica email sending us Spin it Again software.) How do I retrieve that email after I’ve “deleted” it from my Inbox or Sent Items? Here is how I do it with Internet Explorer 6. Sometime ago I found out where IE stores my emails. What I did then was to move the place where my emails are stored by default to a folder named “Toms emails” in my “My Documents” folder. (How to do this is briefly outlined in the addendum at the end of this article.) My basic backup procedure is to frequently, at least once a week but usually more frequently, and usually daily with very active folders, copy the contents of my My Documents folder to an external USB connected 300 GB Maxtor drive and to other similar portable USB drives (a 100 GB SimpleTec, and a 40 GB Pocketec hard drive) that are stored away from my computer. When I do this of course I am backing up the current contents of all my emails at the moment the My Documents backup is performed. (Actually, any true backup procedure will work.) So, when I want one of those old emails that had been arbitrarily “loped” off the tail end, I do the following: 1. Open Outlook Express and set it to Work Offline so that new emails are not loaded in with old ones (only February Newsletter 2008 Page 10 Vol. 1 No. 2 wanted to do with it. And that what I do to find that old “deleted” email! Of course it only works for so long as you maintain those backup copies – in my case about six months. Addendum: How you may change the default location where your e-mails are stored in Outlook Express. In OE, first select the Tools menu, and then Options tab. On the pop-up screen, click the Maintenance tab, then click the Store Folder button. Outlook Express will show you where it is currently keeping your e-mail files. You may then select Change and a Browse window will appear where you may chose to indicate the new place you wish to store your emails. and file them appropriately with the IRS. This is a task that very few enjoy, and many more do not relish. While preparing our tax returns becomes more complex and time consuming, the IRS has once again contracted with a number of tax services to prepare our taxes online for free, if we are eligible. According to the IRS, the goal of the free file program is to enable 70% of taxpayers (97 million people, according to the IRS) to take advantage of the free online service; for calendar year 2007 (taxes due April 15, 2008), the calculated ceiling on eligibility for the free service is an adjusted gross income (AGI) of $54,000. In addition to preparing federal tax returns for those eligible, the providers will also “efile” (electronically file) the returns at no charge to the taxpayer. It should be noted that the IRS does not charge for receiving e-filed returns, but does not currently accept e-filed returns directly from individuals without first going through a third party service, for which a fee may be charged. There is no e-file fee for taxes prepared by the free preparers who participate in the IRS free file program. The free filing service was created in 2002, and renewed again in 2005, when the IRS created a public – private partnership called the “File Free Alliance, LLC” where the IRS contracted with several tax preparation companies to offer free online tax preparation and filing. The Free File Alliance evolved from a “President’s Management Agenda”, which created a series of 24 “e-government” initiatives designed to improve government to citizen electronic capabilities. Originally, the program was limited to 60% of taxpayers, but the 2005 contract expanded the eligibility to 70% of taxpayers. The current agreement between the IRS and the preparation companies expires in October, 2009. The income eligibility ceiling, currently at an AGI of $54,000, is adjusted annually such that 70% of taxpayers will remain eligible. Members of the Free File Alliance must conform to strict IRS established security and privacy requirements which insure the sanctity of the free filing service. According to the IRS, there are several advantages and reasons for using the free tax ser This article has been provided to APCUG by the author solely for publication by APCUG member groups. All other uses require the permission of the author (see e-mail address above). IRS Again Offers Free Online Tax Preparation and “e-Filing” By Ira Wilsker, APCUG Director; Columnist, The Examiner, Beaumont, TX; radio and Talk Show Host iwilsker(at)apcug.net Obtained from APCUG with the author's permission for publication by APCUG member groups. WEBSITES: http://www.irs.gov http://www.irs.gov/efile/article/0,, id=118986,00.html - Free File page http://www.irs.gov/efile/article/0,, id=118992,00.html – Free File Instructions http://www.irs.gov/efile/article/0,, id=118993,00.html - Information http://www.irs.gov/app/freeFile/jsp/index.jsp List of participating Companies http://www.irs.gov/pub/irs-efile/ free_file_agreement.pdf - Free File Alliance Agreement http://www.irs.gov/espanol/article/0,, id=163297,00.html - Free File in Spanish Whether we like it or not, April 15 is fast approaching. It does not matter if we are due a refund, or owe Uncle Sam a bundle of money, we still must complete our income tax forms February Newsletter 2008 Page 11 Vol. 1 No. 2 vices provided. The IRS claims that users can get their refunds in as little as 10 days, if they opt for direct deposit. Unlike commercial tax preparation offices, the online services are available 24/7, and taxes can be completed and filed at any time of the day prior to April 15. The IRS also claims that the service is environmentally friendly, in that it saves mountains of paper. Users of the free online services will benefit through the automatic checks for accuracy, and will receive a confirmation within 48 hours that the return was received by the IRS. Users of the free filing service must start at the IRS website, IRS.gov, and initially access the free tax services through the IRS website. Many of the companies that are a part of the Free File Alliance also offer paid commercial tax preparation services, and the only way to get the service for free is to initialize the process through the IRS website. The list of participating companies, 19 of them, includes such well known companies as H&R Block, and software companies such as TurboTax. It is the responsibility of the user to verify his eligibility both for the program (up to $54,000 AGI), and for the Free Alliance partner selected, as many of the partners have additional eligibility requirements for the free service. The user can either browse the list of individual companies (www.irs.gov/app/freeFile/jsp/ index.jsp), or can use the button “Guide Me To A Company” to narrow down the choices of free tax preparers. Several of the companies, such as H&R Block’s “TaxCut Free File”, “Tax$imple Deluxe Version”, and “eSmart Tax by Liberty Tax Service” are available to anyone with an AGI of less than $54,000, and who are also aged 50 or less. “TaxSlayer Free Returns” is available to anyone aged 25 to 68, or active military who meet the income requirements. “TurboTax Freedom Edition” is free to anyone with an AGI of less than $30,000, or active duty military with an AGI of up to $54,000. “Complete Tax” will do any age with an AGI of $12,000 to $54,000, while “Free TaxAct” will do anyone aged 19 to 54 who has an eligible AGI. Other free preparers have different eligibility requirements, including several that will prepare taxes for people for any February Newsletter 2008 age, but have geographic restrictions, in that they only prepare taxes for residents of specific states. Some of the preparers, such as “Online Tax Pros” specify that they also prepare taxes in Spanish. While not a requirement covered in the agreement with the IRS, many of the preparers listed will also prepare and file state income tax returns for residents of states that have a state income tax (Texas does not have a state income tax). While a few will prepare state income taxes for free, most have a nominal charge to prepare and e-file state taxes. Once the taxes are prepared and completed online through one of the free providers, the returns are electronically checked for accuracy, and then e-filed directly with the IRS. The preparer will receive an electronic confirmation from the IRS that the return was received, and forward that confirmation to the taxpayer, typically within 48 hours of filing. If the taxpayer is due a federal refund, and selects direct deposit, the refund is deposited to the taxpayer’s specified account in as little as 10 days. The IRS is to be commended for coordinating this service, available to nearly 100 million taxpayers. One improvement to the service that I would like to see is to allow those of us who prepare our taxes ourselves with commercial software, to be able to upload our returns directly to the IRS without having to go through a third party. That would be a great service to the millions of us who choose not to use, or who are not eligible for, the free filing programs, but would like the convenience of efiling without sending our personal and private information to a third party. For the eligible 70% of taxpayers who can utilize the free service, there are few good reasons not to use the service. The price can not be beat. This article has been provided to APCUG by the author solely for publication by APCUG member groups. All other uses require the permission of the author (see e-mail address above). Smart Computing Tip Of The Day Smart Computing Magazine sends these tips via email. They also have them archived on their website: www smartcomputing.com Page 12 Vol. 1 No. 2