Brochure

Comprehensive, Multi-tenant,
Agentless Cloud Backup and
Recovery Software Designed
for Managed Service Providers
Asigra, Inc.
chose Asigra because we
“We
needed a solution that would
scale and not compromise
data security.
”
Nick Mancini,
CTO, Agio
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Protect your customers’ data the best way possible.
Anything can happen to your customers’ data, without warning, at any
moment. Customer data, product data, financial data, employee data—these
are the lifeblood of your customers’ businesses. When something goes
wrong, you want to be there to help them get their data back. All of it. All the
time. All correct. All at once.
Asigra Cloud Backup™ helps you provide your customers with a modern
data protection solution that provides maximum:
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Security
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Reliability
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Manageability
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Affordability
Comprehensive Data Protection for All Your Customers from Anywhere, Anytime
Designed for managed service providers Asigra Cloud Backup is a secure, reliable data protection platform that enables the delivery of
cloud-based BaaS and DRaaS protection services which meet your customers most demanding recovery time objectives and recovery
point objectives.
Although a single solution, Asigra Cloud Backup doesn’t force ‘one-size-fits-all’ protection on your customer’s data sources. Instead,
you can easily customize the level of protection on a data source by data source basis, enabling you to meet your customer’s data
protection objectives for all their use cases.
With Asigra, you avoid the cost and complexity of having to build and manage a data protection service based on point solutions —
solutions designed to protect only one or a small handful of data source types. Instead, a central, web-based administrative dashboard
provides you with an organization-wide, real time view of your customer’s data protection status across all protected data sources.
Asigra Cloud Backup runs on multiple platforms, including open source and low cost commodity hardware and storage, helping you to
drive down costs. Features like the billing module, LAN storage discovery, VM replication, and endpoint remote wipe are integrated at
no additional cost.
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Asigra, Inc.
Maximum Security
With Asigra, your customers’ data is protected at all times with the highest levels of security and compliance:
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AES 256-bit in-flight and at-rest data encryption
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Government-approved NIST FIPS 140-2 security certification
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Customer-controlled encryption key and authentication
Asigra’s agentless architecture is secure because it does not rely on vulnerable agents that need to be installed on each of your
customers’ machine. This eliminates open ports from your customers’ firewall to all backup sources, dramatically enhancing security by
removing points of attack inherent with agent-based architectures.
Asigra also includes geo-location and remote data wipe for mobile devices. These features enable you to quickly identify the location
of a lost or stolen mobile device that contains your customer’s data. If the data is at risk of falling into the wrong hands, Asigra gives
you the power to remotely delete it with the click of a button, while leaving any of your customer’s employees’ personal files untouched,
making it an ideal data protection solution for BYOD environments.
Fact:
Asigra supports all major operating systems, hardware platforms and enterprise
databases, enabling you to capture more market share with one comprehensive
solution.
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Maximum Manageability
Key Features
Asigra delivers continuous control with low-touch manageability. Our
unique cloud license server enables easy provisioning of capacity across
your entire customer base.
Security
■■
Agentless Architecture
Centralized operations and a web-based portal provide a comprehensive,
unified view of your customers’ systems, users and devices, both
individually and consolidated.
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NIST FIPS 140-2 Certification
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Encryption Key Management
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AES 256-bit Encryption
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Regulatory Compliance (SOX, HIPAA, Basel II)
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Compliant Data Destruction
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Geo-location and Remote Wipe
Other important features of Asigra Cloud Backup and Recovery:
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Multi-tenancy allows you to manage a number of customers in
segregated environments on the same server
Single consolidated repository simplifies backup and recovery
of data that’s currently backed up in silos scattered across your
customers’ environments
Single-pane-of-glass view allows you to manage from an intuitive
web-based dashboard, with visibility across all customers for even the
most complex disaster recovery and business continuity strategies,
including multiple branch locations and local/remote backup and
recovery management of data centers
Support for private, hybrid and public cloud so you choose the
cloud architecture or deployment model that best suits each of your
customers’ business needs
Agentless architecture simplifies installation and ongoing
operations in your customers’ environment by eliminating the
downtime and disruption of deploying and maintaining agents
N+1 and grid configuration allows you to create numerous nodes
to load-balance your backup and recovery processes, and manage
more customers concurrently
Robust APIs are available for integration with various tools used by
managed service providers, such as ConnectWise.
Asigra has designed its enterprise
backup and recovery software
specifically for Managed Service
Providers. It can protect data on servers,
virtual machines, desktops, laptops,
smartphones, tablets and third party
cloud based apps like Salesforce.com,
G Suite, and MS Office 365.
Manageability
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Block-Level Incremental Forever
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Deduplication
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Compression
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Local Storage
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Retention Rules
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LAN Storage & Resource Discovery
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Extensible Storage
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Backup Lifecycle Management (BLM)
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Microsoft SCCM Integration
Reliability
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Restore Validation
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Autonomic Healing
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Reporting
Near-Instant Recovery
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Local and Remote Virtual Disaster Recovery
(VDR)
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Virtual Machine Replication
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Incremental Backup
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Continuous Data Protection (CDP)
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P2V Conversion
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Snapshot Support
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System Replication
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Asigra, Inc.
has been in business for three
“Asigra
decades, a lot longer than most
people knew that online backup and
recovery existed. To have an on-going
dialogue with such a close partner
who truly understands the industry is
invaluable in helping us shape the way
our business works.
”
Peter Groucutt
Managing Director, Databarracks
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Three Decades of Innovation and Industry Firsts
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Asigra, Inc.
Maximum Reliability
Your customers’ confidence in your ability to recover data when it matters
most, comes from trusting in the backup and restoration services you
provide. Asigra uses two important processes to help you ensure maximum
reliability for your customers’ data:
■■
■■
Autonomic Healing verifies the integrity of your customers’ data
before it is written to the storage systems
Restore Validation ensures data integrity during restoration
How the Recovery License Model
Works
With the patent-pending Asigra Recovery License
Model®, businesses now pay two separate license
fees, purchased together:
■■ Backup License — based on a low fixed per
GB price
■■ Recovery License — a variable per GB price
based on the percentage of data recovered
within the license term
Granular Recovery When You Need it the Most
Asigra provides the ability to perform single file level restores for many data
sources, including VMs, Microsoft Exchange and SharePoint servers, and
SaaS based data.
For example, Asigra includes a convenience feature that allows you to quickly
backup hundreds of mailboxes belonging to a single Office 365 domain to
one backup set. If your customer ever needs to recover a single data element
from the backup – such as an email attachment or calendar entry – you don’t
need to recover all data in the domain. Instead, Asigra will let your customer
pick and choose the items they want to recover, and the location where you
want to recover them too – such as back to the Office 365 cloud or a local
file on a laptop.
Recover Quickly and Resume Business as Usual
Depending on your customers’ Recovery Time Objective (RTO)
requirements, you may want near-instant recovery for some of their missioncritical applications and data. Asigra provides peace of mind by safeguarding
the availability of your customers’ environment with these features:
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Continuous Data Protection (CDP) can be selected for specific
backup sets to ensure your customers can be up and running quickly
with minimal data loss
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Incremental Backup enables you to backup VMs by retrieving only the
changed blocks from the server and incrementals from the source
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Virtual Machine Replication uses snapshot without backup
technology to replicate your customers’ production VM to one or more
on or off site VMs. The replica VMs can be up and running in as little
as 5 minutes, which helps you to keep your customers’ downtime to an
absolute minimum.
■■
Virtual Disaster Recovery (VDR) combines VM backup with
replication allowing you to failover your customers to a local
environment, or a remote environment in the event of a site loss, in
minutes instead of hours or days
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Snapshot capability gives you the ability to meet your customers’
aggressive Recovery Point Objectives (RPOs) and Recovery Time
Objectives (RTOs) for even large amounts of data. You can leverage
For more information about the Asigra
Recovery License Model, visit
http://www.asigra.com/solutions/
recovery-license-model
The model is based on
limited recovery pricing,
so expenditures remain
predictable and low even as
data volumes rise.
With the Asigra Recovery
License Model, you can
gain higher profit margins,
greater competitive
advantage and offer your
customers “fair” pricing for
backup and recovery.
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Asigra Cloud Backup and Recovery Components
Asigra, Inc.
the native NetApp Snapshot API to perform quick and
efficient hardware-based backups across homogeneous
NetApp™ platforms. The Asigra Snapshot Manager enables
you to simplify configuration, management and scheduling of
backups and restores with a “single pane of glass” view of all
snapshots in the environment.
■■
Physical to Virtual (P2V) Conversion from physical to
virtual machines saves you time and effort.
Maximum Affordability
Designed to give you a unique competitive advantage, the patentpending Asigra Recovery License Model® (RLM) is an innovation
in pricing not offered by any other backup provider in the industry.
RLM delivers immediate and long-term savings by allowing
your customers to pay based on the percentage of data the
organization actually recovers during a license term, and provides
you the added flexibility on how you would like to set pricing for
your customers. Additional technical innovations reduce total cost
of ownership (TCO) and increase return on investment (ROI).
Asigra Cloud Backup provides you with a single solution for the
end-to-end backup and recovery requirements of your customers,
eliminating the high costs of integrating disparate point solutions
to protect different types of enterprise data. It also saves you
additional costs of training your staff members to support multiple
point solutions.
Asigra leverages the latest technologies and best practices for
block-level and incremental-forever backup, deduplication and
compression to reduce your customers’ WAN and network usage,
as well as storage costs for you and your customers.
One key feature is LAN Storage Discovery, which completely
analyzes the entire application and data types on the LAN as well
as Virtual Machines before committing to a backup procedure.
It generates reports that identify possible storage inefficiencies,
enabling you to help your customers optimize and better manage
the backup procedure in terms of both data and cost.
Operating Systems and Applications Supported
Asigra Cloud Backup supports a wide range of operating systems,
physical and virtual machines, servers, databases, applications,
and storage environments to ensure you can backup your
customers’ heterogeneous environments in local, primary and
disaster recovery data centers using a single consolidated tool,
across all your customers.
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All leading applications and operating systems are supported:
•• Android
•• Apple iOS
•• AWS Cloud
•• CentOS
•• Docker containers
•• G Suite
•• Hyper-V
•• IBM DB2
•• IBM Domino
•• IBM Notes
•• IBM System i
•• Linux
•• Mac OSX
•• MS Azure
•• MS Exchange
•• MS Office 365
•• MS Outlook
•• MS SharePoint
•• MS SQL Server
•• NetApp NAS
•• Novell
GroupWise
•• Novell Netware
•• Oracle
•• Oracle MySQL
•• PostgreSOL
•• Red Hat
•• Salesforce.com
•• SAP
•• SUSE
•• SAPASE
(Formerly Sybase)
•• VMware
•• Windows
•• XenServer
Asigra Cloud Backup is Comprised of the
Following Components:
DS-System = Data Repository
DS-System software is installed at your data center in the core
of the cloud. The DS-System aggregates data from remote DSClients for your various customers. The DS-System can leverage
any disk-based storage such as Direct-Attached-Storage (DAS),
Storage Area Network (SAN) or Network-Attached Storage
(NAS). The DS-System can be deployed as a standalone or
High Availability (HA) N+1 configuration. The N+1 configuration
is a redundant grid of nodes that provide further scalability,
performance and high availability when load balancing your various
customers’ activities. This configuration allows the DS-System
to withstand failures to up to half-minus-one nodes in the cluster
without interruption to the backup services. The addition of
nodes also helps scale the performance of the grid by providing
additional backup and restore processing resources. DS-System
also offers optional offsite replication for additional redundancy
and Disaster Recovery (DR). DS-Clients can be configured to
automatically failover to the replicated DS-System for both backup
and restore activities. In prolonged outages, the replicated
DS-System can be promoted to be the primary DS-System.
DS-Systems are offered in several variants:
1. FullFeatured — accepts connections from all variants of
DS-Client
2. Replication — accepts connections from replication
3. Mobile — accepts connections from DS-Mobile Clients for
Windows and Mac, DS-Smartphone, and DS-Tablet Clients
DS-Client = Data Collector
DS-Client software is installed on your customer’s LAN and
collects data from all machines, drives, applications and systems
on their LAN.
The DS-Client can also be configured to collect data from
cloud-based applications and platforms such as PaaS and SaaS
infrastructures. The DS-Client software is agentless and does not
need to be installed on every machine that needs to be backed up
at your customer’s locations. DS-Client can run on a dedicated
machine or on an existing machine on their LAN. It is designed to
backup a heterogeneous environment of different OS, databases,
applications and data types from each of your customer.
DS-Client is offered in several variants:
1. FullFeatured — for enterprise and data center backup
2. Mobile — for corporate managed laptops
3. Notebook – for consumer Mac laptops and desktops
4. Smartphone – for corporate and consumer smartphones
5. Tablet – for corporate and consumer tablets
Recovery Tracker
Recovery Tracker is a powerful analytics engine focused on
data recoveries and is an integral part of Asigra’s revolutionary
Recovery License Model. It enables you to provide customers
with in-depth analytics about their data recovery environment to
help them benchmark their operations with others in their industry,
geographic region and business size.
The Recovery Tracker includes the following components:
■■ Annual recovery performance score – A score between
0 and 10 based on the percentage of recoveries performed
over a 12-month period. This score is then be used to
calculate the licensing recovery price.
tape. These dormant files can eventually be deleted to ensure
compliance. BLM allows you to archive your customers’ backup
data for long term:
■■ Saves money while still offering data protection by archiving
obsolete generations, deleted data, and old data.
■■ Enables compliance with backup regulations by allowing
periodic copy archiving, and by providing data destruction
(with certificate).
■■ Provides optional offsite replication for additional redundancy
and compliance
LAN Storage Discovery
LAN Discovery helps you categorize data for either long-term
archive or storage. Since all data does not carry equal value in
the eyes of the customer, this capability allows the you to balance
value of your customers’ data to the cost of protecting that data
by offering descending cost for older (less valuable) data.
DS-NOC = Management Console
DS-NOC is the Network Operations Center your systems
administrators can use to monitor all of your customers. It is
the web-based control interface that provides a single-pane-ofglass view into the entire backup environment across your whole
customer-base. The graphical dashboard is simple to use and
allows for monitor and control of the entire set of Asigra software
products, including the associated deployments, reports, and logs.
DS-Billing
DS-Billing offers easy management and maintenance of billing
information. It is used to manage customer accounts, maintain
billing scales and generate invoices for each of your customers.
DS-License Server
■■ Recovery analytics – Provides various measurements
related to recoveries, including number of recoveries
performed each year, amount of data recovered, source of
data loss, and reason for such recoveries.
DS-License Server is the only cloud license server available in
the market today. It is a single management console for license
capacity management across your Asigra real estate, including
DS-Systems, BLMs, production and replication servers. It provides
a centralized tool for managing and provisioning total capacity
and expiration dates per component, as well as performing
authentication of all components on a regular basis.
Backup Lifecycle Management (BLM)
Asigra Snapshot Manager
By offering a tiered recovery schema, you enable your customers
to align the value of their data with the cost of protecting it.
Mission-critical data required for daily operations remains
immediately accessible, whereas less important data or files
that have remained dormant for significant periods of time can
be saved to less expensive storage such as LTFS magnetic
Snapshot Manager is a management interface that comes
pre-packaged at no additional cost with Asigra Cloud Backup,
providing you with a simple and effective way to initiate, catalog,
and manage snapshots. Your can now schedule, configure, and
manage all snapshots from the familiar Asigra user interface.
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Asigra, Inc.
Our single-minded focus makes Asigra your single solution for data backup and
recovery. At Asigra, we focus on one thing: being the absolute best at backing
up and recovering your data
Contact us to learn more about how you can increase your competitive
advantage and marketshare with cloud backup and recovery services
powered by Asigra.
For additional information about our partner program, please visit http://www.asigra.com/partnering.
If you have a question, please call us at 1-877-736-9901 or 416-736-8111 ext. 1453 or email us at
[email protected]. We’ll get back to you quickly.
About Asigra
Trusted since 1986, Asigra provides organizations around the world the ability to recover their data now from anywhere through a global network
of partners who deliver cloud backup and recovery services as public, private and/or hybrid deployments. As the industry’s first enterprise-class
agentless cloud-based recovery software to provide data backup and recovery of servers, virtual machines, endpoint devices, databases and
applications, SaaS and IaaS based applications, Asigra lowers the total cost of ownership, reduces recovery time objectives, eliminates silos of
backup data by providing a single consolidated repository, and provides 100% recovery assurance. Asigra’s revolutionary patent-pending Recovery
License Model provides organizations with a cost-effective data recovery business model unlike any other offered in the storage market. In 2015,
Asigra Cloud Backup was named the Top Enterprise Backup Solution and achieved silver in Storage Magazine’s Products of the Year.
More information on Asigra can be found at www.asigra.com
© 2016 Asigra Inc. Asigra, the Asigra logo, Asigra Cloud Backup, Recovery is Everything, and Recovery Tracker are all trademarks of Asigra Inc.
Recovery License Model is a registered trademark of Asigra Inc. All other brand and product names are trademarks of their respective owners. [10/16]